Sustainability Purchasing Guidelines Toyota Motor Europe - Version 2010
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Sustainability Purchasing Guidelines Toyota Motor Europe Version 2010
Table of contents
Introduction 3
Guiding Principles at Toyota 4
Toyota Earth Charter 4
1. Toyota CSR Policy:
Contribution towards Sustainable Development 6
1.1. Basic Policies at Toyota Purchasing 8
1.2. Supplier CSR Guidelines 8
2. Environmental Management Systems:
Acquisition of ISO 14001 Certification / EMAS 12
3. Chemical Substance Management 13
3.1. REACH – Pre-registration / Registration 13
3.2. Substances of Concern 14
3.2.1. Parts (incl. Service Parts and Vehicle Accessories) and Materials
3.2.2. Substance of Concern Management at Plants
3.3. Material Safety Data Sheets 16
3.3.1. Material Safety Data Sheet Management
3.3.2. Safe Transportation, Storage, Handling of Hazardous Materials
4. Renewable, Recoverable, Recycled Materials 18
4.1. Re-usability, Recoverability, Recyclability (RRR) 18
4.2. Promotion of the Use of Renewable and Recycled Materials 18
5. Packaging and Wrapping of Materials 19
6. Whole Life Cycle Thinking 20
6.1. Whole Life Cycle Assessment 20
6.2. CO2 Inventory in Logistics 21
Glossary 22
Forms 23
Note to Reader
• In the context of this document , ‘Toyota’ refers to both Toyota brand and Lexus brand
• These Guidelines replace the Green Purchasing Guidelines – GPG – January 2007
2 TME • Sustainability Purchasing GuidelinesIntroduction
Dear Toyota Suppliers and Business Partners,
Toyota Motor Corporation (TMC) and Toyota Motor Europe (TME) have continuously strived to contribute to the
sustainable development of society through the manufacturing and distribution of high-quality and innovative products
and services, as indicated in the ‘Guiding Principles at Toyota’ and the ‘Toyota Earth Charter’.
As Toyota’s business operations have expanded globally, more and more attention has been paid to sustainable
development, to corporate social responsibilities and to environmental preservation, including climate change issues.
In 2002, we provided you with TME Environmental Purchasing Guidelines. Addressing the increased expectations
towards sustainable development, TME revised the guidelines in 2007 to become the Green Purchasing Guidelines,
which included ‘Contribution towards Sustainable Development’, focusing on good corporate citizenship.
In the 2010 edition, named Sustainability Guidelines, we have included the Corporate Social Responsibility (CSR)
Policy and Guidelines and added a separate chapter on chemical substance management, REACH, substances of
concern, and recycling.
We would like our Suppliers and Business Partners to gain full understanding of our expectations towards sustainable
development & good corporate citizenship, to assure legal compliance at all times, and to work together with TME in
the spirit expressed in these Sustainability Guidelines.
T. Arashima D. Leroy H. Ochiai
President & CEO Executive Vice President Executive Vice President
Toyota Motor Europe Toyota Motor Europe Toyota Motor Europe
TME • Sustainability Purchasing Guidelines 3Guiding Principles at Toyota
1. Honor the language and spirit of the law of every nation 5. Foster a corporate culture that enhances individual
and undertake open and fair corporate activities to be creativity and teamwork value, while honoring mutual
a good corporate citizen of the world. trust and respect between labor and management.
2. Respect the culture and customs of every nation 6. Pursue growth in harmony with the global community
and contribute to economic and social development through innovative management.
through corporate activities in the communities.
7. Work with business partners in research and creation to
3. Dedicate ourselves to providing clean and safe products achieve stable, long-term growth and mutual benefits,
and to enhancing the quality of life everywhere through while keeping ourselves open to new partnerships.
all our activities.
4. Create and develop advanced technologies and
provide outstanding products and services that fulfill
the needs of customers worldwide.
Toyota Earth Charter
The Toyota Earth Charter sets out four basic policies: Working in cooperation with society
In addition to cooperation with affiliated companies and
Contribution toward a prosperous 21st related industries, Toyota will build close and cooperative
century society relationships with a broad spectrum of society concerned
In order to make our contribution toward a prosperous with environmental protection including individuals,
21st century society, we will aim to achieve growth that organizations, and local governments.
is harmonious with the environment and challenges to
achieve zero emissions throughout all our business Since the implementation of the Earth Charter, Toyota
activities. has focused on incorporating these policies into its
day-to-day activities, by enhancing its environmental
Pursuit of environmental technologies management systems.
Toyota will pursue all possible environmental technologies,
including developing and establishing new technologies Based on the Toyota Earth Charter and the Guiding
to enable environment and economy to coexist Principles, the Toyota policy keeps environmental
harmoniously. issues among the company’s top business priorities.
Although environmental sustainability is a major
Voluntary actions challenge for all car manufacturers, the challenges
Develop voluntary improvement plans,not only based on of sustainable development are not limited to
thorough preventive measures and compliance to laws environmental topics; social responsibility plays an
but that addresses environmental issues on the global, equally key role.
national and regional scales and promotes continuous
implementation.
4 TME • Sustainability Purchasing GuidelinesOverview
Toyota expects its Suppliers and Business Partners to We ask that you always engage in the development and
ensure ‘long-term and stable procurement of the best manufacture of products from the perspective of the
products at the lowest price in the most speedy and customers who purchase Toyota products. We further
timely manner’, based on thorough compliance with all request that you undertake environmental initiatives such
applicable laws, regulations, and social norms and with as those described below.
full consideraration for the environment.
Suppliers
Materials
Equipment
(substances, preparations)
Construction
Parts
Cleaning Logistics*
(articles)
Direct Indirect Landscaping
Facilities
1. Toyota CSR Policy:
Contribution towards Sustainable
Development
1.1. Basic Policies at Toyota Purchasing
• • • • •
1.2. Supplier CSR Guidelines
2. Environmental Management Systems:
Acquisition of ISO 14001 Certification / • • • • •
EMAS
3. Chemical Substance Management
3.1. REACH – Pre-registration /
• • •
Registration
3.2. Substances of Concern
3.2.1. Parts (incl. Service Parts and .
Vehicle Accessories) and
• • •
Materials
3.2.2. Substance of Concern
Management at Plants
3.3. Material Safety Data Sheets
3.3.1. Material Safety Data Sheet
Management
• • • • •
3.3.2. Safe Transportation,
Storage, Handling of
Hazardous Materials
4. Renewable, Recoverable, Recycled
materials
4.1. Re-usability, Recoverability,
Recyclability (RRR)
•
4.2. Promotion of the Use of
Renewable and Recycled Materials
5. Packaging and Wrapping of Materials • • •
6. Whole Life Cycle Thinking
6.1. Whole Life Cycle Assessment •
6.2. CO2 Inventory in Logistics •
* Logistics suppliers are split into the following categories: vehicle logistics / parts logistics / service parts and accessories logistics / material logistics
TME • Sustainability Purchasing Guidelines 51. Toyota CSR Policy:
Contribution towards Sustainable Development
We, TOYOTA MOTOR CORPORATION and our In order to contribute to sustainable development,
subsidiaries, take initiative to contribute to harmonious we believe that management interacting with its
and sustainable development of society and the earth stakeholders as described below is of considerable
through all business activities that we carry out in each importance, and we will endeavor to build and maintain
country and region, based on our Guiding Principles. sound relationships with our stakeholders through open
We comply with local, national and international laws and and fair communication.
regulations as well as the spirit thereof and we conduct We expect our business partners to support this initiative
our business operations with honesty and integrity. and act in according with it.
Customers success of our employees and the company.
• Based on our philosophy of “Customer First,” we We recognize our employees’ right to freely associate,
develop and provide innovative, safe and outstanding or not to associate, complying with the laws of the
high quality products and services that meet a wide countries in which we operate. (Guiding Principle 5)
variety of customers’ demands to enrich the lives of • Management of each company takes leadership
people around the world. (Guiding Principles 3 and 4) in fostering a corporate culture, and implementing
• We will endeavor to protect the personal information policies, that promote ethical behavior. (Guiding
of customers and everyone else we are engaged in Principles 1 and 5)
business with, in accordance with the letter and spirit
of each country’s privacy laws. (Guiding Principle 1) Business Partners
• We respect our business partners such as suppliers
Employees and dealers and work with them through long-term
• We respect our employees and believe that the success relationships to realize mutual growth based on mutual
of our business is led by each individual’s creativity and trust. (Guiding Principle 7)
good teamwork. We stimulate personal growth for our • Whenever we seek a new business partner, we
employees. (Guiding Principle 5) are open to any and all candidates, regardless of
• We support equal employment opportunities, diversity nationality or size, and evaluate them based on their
and inclusion for our employees and do not discriminate overall strengths. (Guiding Principle 7)
against them. (Guiding Principle 5) • We maintain fair and free competition in accordance
• We strive to provide fair working conditions and to with the letter and spirit of each country’s competition
maintain a safe and healthy working environment for laws. (Guiding Principles 1 and 7)
all our employees. (Guiding Principle 5)
• We respect and honor the human rights of people Shareholders
involved in our business and, in particular, do not use • We strive to enhance corporate value while achieving
or tolerate any form of forced or child labor. (Guiding a stable and long-term growth for the benefit of our
Principle 5) shareholders. (Guiding Principle 6)
• Through communication and dialogue with our • We provide our shareholders and investors with
employees, we build and share the value “Mutual Trust timely and fair disclosure on our operating results and
and Mutual Responsibility” and work together for the financial condition. (Guiding Principles 1 and 6)
6 TME • Sustainability Purchasing GuidelinesGlobal Society / Local Communities
Environment • We constantly search for safer, cleaner and superior
• We aim for growth that is in harmony with the technology that satisfy the evolving needs of society
environment by seeking to minimize the environmental for sustainable mobility. (Guiding Principles 3 and 4)
impact of our business operations, such as by working • We do not tolerate bribery of or by any business
to reduce the effect of our vehicles and operations on partner, government agency or public authority and
climate change and biodiversity. We strive to develop, maintain honest and fair relationships with government
establish and promote technologies enabling the agencies and public authorities. (Guiding Principle 1)
environment and economy to coexist harmoniously,
and to build close and cooperative relationships with a Social Contribution
wide spectrum of individuals and organizations involved • Wherever we do business, we actively promote and
in environmental preservation. (Guiding Principle 3) engage, both individually and with partners, in social
contribution activities that help strengthen communities
Community and contribute to the enrichment of society. (Guiding
• We implement our philosophy of “respect for people” Principle 2)
by honoring the culture, customs, history and laws of
each country. (Guiding Principle 2)
Suppliers
Materials
Equipment
(substances, preparations)
Construction
Parts
Cleaning Logistics
(articles)
Direct Indirect Landscaping
Facilities
1. Toyota CSR Policy:
Contribution towards Sustainable
Development
1.1. Basic Policies at Toyota Purchasing
• • • • •
1.2. Supplier CSR Guidelines
No documents to be submitted.
Document(s) to be submitted
Suppliers might be requested separately to provide CSR data
When to submit Upon request
To who to submit -
TME • Sustainability Purchasing Guidelines 71.1. Basic Policies at Toyota Purchasing
All Purchasing at Toyota is oriented toward creating It takes place in accordance with the following three
vehicles that will earn the satisfaction of customers. policies:
1.1.1. Fair competition based on an open-door policy 1.1.2. Mutual benefit based on mutual trust
Toyota is open to any and all suppliers, regardless We believe in developing mutually beneficial, long-
of nationality, size, or whether they have done term relationships based on mutual trust. To foster
business with us before. Our choice of suppliers that trust, we pursue close and wide-ranging
is purely on the basis of business considerations. communication with suppliers.
We evaluate the overall strengths of prospective
suppliers, including their quality, technological 1.1.3. Contributing to local economic vitality through
capabilities, and reliability in delivering the required localization: good corporate citizenship
quantities on time. Our production outside Japan is increasing rapidly
as we globalize our operations.
Also, we evaluate their potential strengths, as We work to make an economic and industrial
evidenced in such ways as their amenability to contribution that is fully commensurate with our
continuing, kaizen improvements. In addition, we market presence in each region. That includes
evaluate suppliers' commitment to addressing purchasing parts, materials, tools, equipments
social expectations, especially in regard to and others from local suppliers.
environmental issues.
1.2. Supplier CSR Guidelines
At Toyota, we remain committed to advancing the sustainable society through the following philosophy
quality of life through the products and services we offer. and activities in addition to implementing thorough
Therefore, we hope to contribute to the realization of a environmental management:
1.2.1. Share Basic Management Philosophy • Monozukuri based on Genchi-Genbutsu
Genchi-Genbutsu - focusing all corporate activity
We would like to carry out the following philosophy on the actual needs in the marketplace and on
together with our suppliers: conditions in the workplace. We practice Genchi-
Genbutsu, go to the source to find the facts to
• Creation of Work Environment based on make correct decisions, build consensus, and
Respect for our Employees achieve goals at our best speed.
Organize the environment to foster trust between
workers and management and develop a work
climate to promote human development.
8 TME • Sustainability Purchasing Guidelines• Relentless Kaizen Efforts • Delivery and Production
We improve our business operations continuously, We at Toyota maximize efficiency through lean
always driving for innovation and evolution. manufacturing, producing only what is needed,
only when it is needed, and only the amount that
• Two-way Communication is needed. We expect suppliers to contribute
Automobile manufacturing at Toyota is a joint to this lean efficiency through flexible, error-free
endeavor with suppliers and Toyota. execution in preparation for mass production, in
To succeed in that endeavor, we and our suppliers mass production, and in delivery.
need to work together as a single company. We
must maintain close communication, exchanging • Cost
ideas frankly and coming to terms with each other We expect suppliers to offer the most competitive
on all matters of importance. cost in the world. Suppliers need to develop
new technologies and innovative production
1.2.2. Toyota's Expectations of Suppliers for technologies to support their continuing cost
providing "Products and Services" reduction.
We expect suppliers to provide the best possible • Technological Capabilities
products at the lowest possible cost. This must Customer and social expectations are mounting in
also consider providing in the most timely manner three main areas; technologies for environmental
on a stable and long-term basis. protection, safety, and comfort. Our suppliers
need to grasp these expectations and to address
Suppliers need to undertake product development them a step ahead of their competition through
and deploy manufacturing processes that address innovative products and technologies. Our
the customers' needs and wants of today and suppliers also need to broaden the marketability of
tomorrow. their products through dramatic cost reduction.
Therefore, our five main expectations are as 1.2.3. Toyota's Expectations of Suppliers in the
follows: Process of Developing "Products and
Services"
• Safety
Manufacturing is carried out by people, so it is We expect suppliers to comply with the following
most important to secure a safe environment for items to undertake CSR activities.
people to carry out manufacturing without worry. We also expect suppliers to deepen and expand
In a safe working environment, workers can CSR initiatives with business partners by
concentrate their efforts on manufacturing, and developing and deploying individual CSR policies
make products of good quality. and guidelines incorporating the following items:
• Quality 1.2.3.1. Legal Compliance
Our highest priority at Toyota is quality.
Consistently high quality is the biggest reason for
the excellent reputation of our products around the • Comply with applicable laws and regulations
world and for the trust we enjoy from customers. of each country and region as well as the spirit
We need to keep up with customers' increasing thereof.
expectations of vehicle quality. We appreciate • Establish and implement policies, structure
suppliers' understanding that quality is an absolute and mechanisms for ensuring and verifying
prerequisite for our business, and we assume legal compliance including a code of conduct,
that all Toyota suppliers will devote themselves to confidential compliance hotline and training.
quality in development and production.
TME • Sustainability Purchasing Guidelines 9relationships with political parties or
• Manage and protect company’s confidential administrative bodies.
information such as trade secrets and use • Do not engage in giving or receiving presents,
such information in an appropriate manner. entertainment or money with customers,
• Obtain confidential information concerning suppliers and other business partners in
other companies only from authorized order to acquire or maintain unjust interest or
personnel by legitimate means. Verify the wrongful preferential treatment.
permissible scope of use and other conditions
concerning such confidential information and 1.2.3.2. Human Rights/Labor
use it only within the scope allowed, while
maintaining its confidentiality and not infringing
upon the rights of the other companies. • Do not discriminate on the basis of personal
• Obtain personal information concerning characteristics protected by local applicable
employees, customers and business partners laws and regulations, such as race, ethnic
only by legitimate means. Manage and protect and national origin, religion, age, gender, etc.-
such information in a secure manner, and use with regards to all aspects of employment,
the information only within the scope allowed. including application process, hiring,
promotion, compensation, access to training,
job assignment, wages, benefits, discipline,
• Continually monitor and protect all intellectual termination and/or retirement.
property of the company against any
infringement by others.
• Do not infringe the intellectual property (such • Do not tolerate any form of harassment in
as patents, utilities, designs and trademarks) the workplace based upon the personal
of others, illegally use such intellectual characteristics protected by local applicable
property or make illegal copies of software or laws and regulations, such as race, ethnic and
publications. national origin, religion, age, gender, etc.
• Harassment may involve verbal, visual or
physical conduct that negatively interferes with
• Do not engage in illegal acts against work performance, diminishes the dignity of any
the competition laws and regulations of employee, or creates an intimidating, hostile or
each country and region including private otherwise offensive work environment.
monopolies, unreasonable restraint of trade • Implement procedures for prompt reporting
(cartel, collusive bidding, etc.) or unfair trade and examination of any harassment complaints
practices. and enable employees to report any instances
of harassment without fear of reprisal,
intimidation, or harassment.
• Comply with laws and regulations concerning
export controls, thoroughly implement such
controls and establish management as • Do not use child labor.
confirming whether products, technology or • The minimum age for employment shall be
other exports are subject to regulations, and 15 years of age, the legal minimum age
prepare and provide documentation of such for employment, or the age for completing
confirmation. compulsory education, whichever is
greatest under the local applicable laws and
regulations.
• Comply with applicable laws and regulations • Do not use employee under 18 years of age for
concerning political donations or contributions hazardous work.
10 TME • Sustainability Purchasing Guidelines• Bona fide job training or apprenticeship 1.2.3.3. Local/Global Community
programs permitted under the local applicable
laws and regulations may be allowed.
• Create the systems necessary to carry out
environmental preservation activities and
• Do not use forced labor. continually improve them.
• Ensure that all work is voluntary and employees • Promote the management of substances of
are free to leave work or terminate their concern and improve recycling/recovery rates.
employment. • Improve the environmental performance in their
• Do not require employees, who must work business activities including reduction of CO2
in a legal status, to surrender passports, emissions, the volume of waste generated,
government-issued identifications, or work etc.
permits as a condition of employment. • Undertake active measures to reduce CO2
emissions and usage of packing and wrapping
• Pay wages in compliance with local applicable materials in their logistics activities.
laws and regulations, including those relating
to minimum wages, overtime hours, deduction
from wage, piece rates and other elements of • Strive to pay attention to the societal challenges
compensation. of each community in order to promote its
• Provide legally mandated benefits. prosperity and development, and to conduct
• Ensure wages, other compensation, benefits social contribution activities leading to the
and deductions are detailed and explained, solution of such challenges in cooperation with
in compliance with local applicable laws the local communities.
and regulations, clearly and regularly to
employees.
• Strive to disclose to stakeholders such
information as is pertinent to them,
• Comply with local applicable laws and including management, financial condition,
regulations governing employees’ working environmental preservation, community and
hours, including overtime work. social contribution, in a timely and fair manner
and to build and maintain positive relationships
with stakeholders through open and fair
• Recognize employees’ right to freely associate, communication.
or not to associate, complying with local
applicable laws and regulations in which we Developing and Deploying Policies and
operate. Guidelines for Business Partners
• Ensure employees to communicate openly
and directly with management without fear of • Strive to deepen and expand CSR initiatives
reprisal, intimidation, or harassment. with business partners (e.g., tier 2 level) by
developing and deploying individual CSR
policies and guidelines incorporating the
• Place the highest priority on safety and health guidelines outlined above.
programs and policies at work, so that each
employee is able to work without undue
concerns, and strive to prevent accidents and
injuries from happening at work.
• Support efforts to improve the health of
employees through health promotion activities
at work, guidance for preventing illness, and
other means.
TME • Sustainability Purchasing Guidelines 112. Environmental Management Systems:
Acquisition of ISO 14001 Certification / EMAS
Addressing environmental impacts are one of the major standards that are designed to address the delicate
challenges across the globe, with pressure to minimize balance between maintaining profitability and reducing
the impact coming from many sources, including environmental impact.
governments, trade associations, supply chains and
other social and financial stakeholders. Addressing Toyota itself has ensured that its production plants, part
these issues in a systematic manner can be a significant logistics sites, vehicle logistic sites & distributors are
challenge for organizations. certified to ISO 14001.
An Environmental Management System (EMS) provides Convinced about the benefit of such an approach, TME
a framework for managing environmental responsibilities requests all suppliers, which supply Toyota to implement
efficiently in a way that is integrated into your overall a certified environmental management system (such as
operations. ISO 14001 or EMAS are two commonly ISO 14001 or EMAS).
implemented environmental management system
Suppliers
Materials
Equipment
(substances, preparations)
Construction
Parts
Cleaning Logistics
(articles)
Direct Indirect Landscaping
Facilities
2. Environmental Management Systems:
Acquisition of ISO 14001 Certification / • • • • •
EMAS
Documents to be submitted Form A
When to submit Each time, after certification and /or re-certification
To who to submit To your Toyota purchasing contact
12 TME • Sustainability Purchasing Guidelines3. Chemical Substance Management
3.1. REACH – Pre-registration / Registration
As of June 2007, the European Regulation (EC) producer / importer is responsible for the registration.
1907/2006 concerning the Registration, Evaluation,
Authorization and Restriction of Chemicals (REACH) It is of key importance to take advantage of the
entered into force. pre-registration option in REACH. Pre-registration
of substances on their own, in preparations, or
REACH affects all industries, including the Automotive substances intentionally released from articles will take
Industry (Al). As the Al is made up of vehicle manufacturers place between 1 June and 1 December 2008. Taking
and many tiers of the supply chain, it has several roles advantage of pre-registration allows for a transitional
and obligations under REACH. Action is required from period to the registration process and allows continued
the OEMs and suppliers, some immediately and some production and use of substances until 2010 to 2018,
over the coming 11 years and beyond.4 depending on annual tonnage. Without pre-registration,
substances have to be registered immediately.
One of the requirements of REACH is that manufacturers
and importers have a duty to register, for each legal In order to be prepared for REACH, representatives
entity, substances on their own, or in preparations that of all the major vehicle manufacturers and the
they produce or import in quantities over 1 ton per year automotive supply chain around the world developed an
(per manufacturer / importer), unless the substance is "Automotive Guideline on REACH" which can be used
exempt from registration. Registration requirements also to get a quick overview of REACH, its requirements and
apply to substance(s) intentionally released from articles the recommended actions arising. This guideline can be
under certain conditions, in which case the article found at: www.acea.be
REACH Timeline
Set up of agency Autho- Publication 1st version of 2nd version of 3rd version of
risation of candidate priority list for priority list for priority list for
list between authorisation authorisation authorisation
09/08 and
09/09
Information in Regi- List of pre- Restrictions Notification of SVHCs
the supply chain stration registrated (Title IX) present in articles
(Title IV) (Title II) substances six months after inclusion
REACH enters Down- in candidate list
into force stream
users
obligation
(Title V)
2007 2008 2009 2010 2011 2013 2018
01/06/07 01/06/08 01/12/08 01/06/09 01/12/10 01/06/11 01/06/13 01/06/18
Pre-
registration
Registration of phase-in substances above 1000 t/a
& CMR R50/53 above 100 t/a and substances for
authorisation
Registration of phase-in substances above 100 t/a
Registration of phase-in substances above 1 t/a
Registration of non phase-in substances and non pre-registered substances above 1t before manufacturing/importing/putting on the market
TME • Sustainability Purchasing Guidelines 13Suppliers
Materials
Equipment
(substances, preparations)
Construction
Parts
Cleaning Logistics
(articles)
Direct Indirect Landscaping
Facilities
3. Chemical Substance Management
3.1. REACH – Pre-registration /
• • •
Registration
Documents to be submitted Form F
When to submit Upon request (new suppliers)
To who to submit To your Toyota purchasing contact
3.2. Substances of Concern
3.2.1. Parts (incl. Service Parts and Vehicle - Toyota promotes the complete elimination
Accessories) and Materials of the four substances of concern even in
Toyota promotes initiatives to stay ahead of legislation regions where these EU regulations do not
with regard to the management of substances of apply. Suppliers in all regions are being asked
concern (SOC). Suppliers delivering parts (including to carry out an audit to ensure that products
components for vehicles), accessories, or materials supplied to Toyota do not contain any of
must ensure they comply with the laws and Toyota the four substances of concern and switch
standards pertaining to the items below, and report to alternatives when necessary. Parent
(Form C) their history of use. companies are also requested to support
subsidiaries to enable proper compliance
• Complete Elimination of Four Substances of with these requirements.
Concern (Lead - Pb , Cadmium - Cd, Mercury -
Hg, Hexavalent Chromium – Cr6+) • TME Supplier Audits for Substances of Concern
- In line with EU End of Life Vehicle (ELV) Toyota Motor Europe will carry out audits as needed
Directive 2000/53/EC, Toyota promotes early to check the state of management systems for the
elimination of use of the four substances four substances of concern.
of concern. Suppliers must completely
eliminate the use of the four substances of • Reducing Usage of Other Substances
concern, carry out an audit to ensure that Toyota has prohibited the use of asbestos and
products supplied to Toyota do not contain other substances subject to existing regulations,
any four substances, and submit a report. and is working on reducing levels of polyvinyl
- Products delivered to Toyota must comply chlorides (PVC) and volatile organic compounds
with EU regulations. The compliance items (VOC). Applicable suppliers must find alternative
may vary according to the design of the substances for any parts containing prohibited
vehicle or part (vehicle/ part / accessory / substances, after discussion with the department
other item) so suppliers must check with the in charge at Toyota. For more information, see
department in charge at Toyota to ensure Toyota technical standards TSZ0001G (Methods of
proper compliance. Assessing Substances of Concern)
14 TME • Sustainability Purchasing Guidelines3.2.2. Substances of Concern Management at SAS0126n, by companies who supply materials
Plants (direct & indirect). These materials may not be
Toyota has been an active proponent of voluntary delivered to Toyota.
measures to reduce and completely eliminate When planning to use a new material, applicable
usage of substances of concern used at plants and suppliers must submit the Substance of Concern
in production processes. Report (Form B) and any other documents required
Toyota prohibits the use of materials containing any to indicate the compliance status of the material to
of the substances specified in Toyota standard TMR be delivered.
Suppliers
Materials
Equipment
(substances, preparations)
Construction
Parts
Cleaning Logistics
(articles)
Direct Indirect Landscaping
Facilities
3. Chemical Substance Management
3.2. Substances of Concern
3.2.1. Parts (incl. Service Parts and .
Vehicle Accessories) and
• • •
Materials
3.2.2. Substance of Concern
Management at Plants
Documents to be submitted Materials
Parts (substances, preparations)
(articles)
Direct
Manufac- Service Acces- Manufac- Service Indirect
turing Parts sories turing Parts
Form B • •
Form C • • • •
When to submit Upon request
To who to submit
Form B To Plant Engineering Division
Form C To your Toyota purchasing contact
TME • Sustainability Purchasing Guidelines 153.3. Material Safety Data Sheets
TME and EMC operations are committed to comply the applicable European legislations, including REACH
with all the applicable rules and regulations for which a and CLP (Classification, labelling and packaging). MSDS
material safety data sheet (MSDS) is required. approval is required before the launch of a new part or
material.
All articles and materials that are classified as hazardous
or that contain an element that is classified as hazardous The product labels have to be in line with the MSDS
have to be packed, marked, labeled and documented in data.
accordance with all applicable regulations.
TME and EMC’s will ensure that all Toyota employees
MSDS have to be prepared or updated (according to involved in the handling of parts and materials with a
changes in material composition) in accordance with MSDS are trained in order to perform their job safely.
Suppliers
Materials
Equipment
(substances, preparations)
Construction
Parts
Cleaning Logistics
(articles)
Direct Indirect Landscaping
Facilities
3. Chemical Substance Management
3.3. Material Safety Data Sheets
3.3.1. Material Safety Data Sheet ..
Management
• • • • •
3.3.2. Safe Transportation,
storage, handling of
hazardous materials
3.3.1. Material Safety Data Sheet Management
3.3.1.1. Material safety data sheet management at service (e.g. cleaning or landscape work)
TME (Materials & Contracted Services) an MSDS must be provided in advance of
For all materials supplied to Toyota or used the material being used.
by companies who provide a contracted
Documents to be submitted (Material) Safety Data Sheet – (M)SDS
When to submit Before parts / materials enter a TME facility
To who to submit To the receiving facility
16 TME • Sustainability Purchasing Guidelines3.3.1.2. Materials safety data sheet management B. Materials used under contracted services
at European Manufacturing Companies Toyota also prohibits the use of materials
(EMC) containing any of the substances specified
in Toyota standard TMR SAS0126n, by
A. Materials companies who provide contracted service
Toyota prohibits the use of materials e.g. construction, cleaning or landscaping
containing any of the substances work.
specified in Toyota standard TMR Contractors planning to introduce a
SAS0126n, by companies who supply new material (e.g. herbicide or cleaning
materials (direct & indirect). These chemical) onto a Toyota production facility
materials may not be delivered to must first submit a (material) safety data
Toyota. sheet for approval by the local EMC. The
When planning to use a new material, EMC will then check the (M)SDS against
applicable suppliers must submit the TMR SAS0126n to ensure there is no
(material) safety data sheet. introduction of banned substances.
Documents to be submitted (Material) Safety Data Sheet – (M)SDS
When to submit Before parts / materials enter an EMC facility
To who to submit To the receiving facility
3.3.2. Safe Transportation, Storage, Handling of Transport documents have to be prepared in line with
Hazardous Materials the requirements of the used transportation routes.
TME and EMC operations are committed to comply All suppliers have to develop the appropriate policies
with the applicable rules and regulations for the and procedures to ensure compliance with all
storage, handling and transportation of hazardous applicable rules and regulations, including the good
materials. Details on the correct storage, handling, practice guidelines for load security.
packaging, labeling and transportation requirements
of hazardous materials can be found in the material All people involved in the supply chain need to have
safety data sheet. received a training “known consigner”, in line with the
transport modes and legislation (i.e. road transport –
AD(N)R / RID – Chapter 1.10)
TME • Sustainability Purchasing Guidelines 174. Renewable, Recoverable, Recycled
Materials
4.1. Re-usability, Recoverability, Recyclability (RRR)
Toyota is working on improving the recovery / recycling is mandatory for new vehicle types under Whole Vehicle
rate and reducing the volume of automotive shredder Type Approval (2007/46/EC). In order to calculate the re-
residue (ASR), in line with the EU End of Life Vehicle (ELV) usability, recoverability and recyclability rate of a vehicle,
Directive 2000/53/EC. material data is collected through the supply chain.
Since December 2008, the '3R' certificate (Directive Toyota's suppliers are requested to input the data for
2005/64/EC on the type-approval of motor vehicles with their responsible parts into IMDS (International Material
regard to their re-usability, recoverability and recyclability) Data System) upon request.
4.2. Promotion of the Use of Renewable and Recycled Materials
Toyota promotes the expansion of the use of renewable at Toyota for the material introduction, and must submit
resources and recycled materials. Applicable suppliers the declaration of renewable resources and recycled
are requested to discuss with the department in charge materials (Form E) upon request.
Suppliers
Materials
Equipment
(substances, preparations)
Construction
Parts
Cleaning Logistics
(articles)
Direct Indirect Landscaping
Facilities
4. Renewable, Recoverable, Recycled
materials
4.1. Re-usability, Recoverability,
Recyclability (RRR)
•
4.2. Promotion of the Use of
Renewable and Recycled Materials
Documents to be submitted Parts
(articles)
Manufacturing Service Parts Accessories
IMDS • •* •*
Form E •
When to submit Upon request
To who to submit
IMDS To Homologation Division
Form E To Material Engineering Division
* linked to WVTA: whole vehicle type approval
18 TME • Sustainability Purchasing Guidelines5. Packaging & Wrapping Materials
Toyota works to reduce usage of packaging and During packaging design the impact on the environment
wrapping materials. Suppliers involved are also requested at each step of the packaging life cycle should be taken
to integrate environmental measures in their packaging into account. Obviously, also bear in mind an optimal
design and logistics activities. cost balance between parts quality, material usage and
logistics handling.
Suppliers which develop and deliver parts or packaging
equipment to Toyota are requested to adopt a pro-active According to packaging manual and Supplier Delivery
attitude and to cooperate with Toyota’s efforts to reduce Assurance Manual (SDAM):
usage of packaging and wrapping materials.
Environmental measures in Packaging design
Recycling Design
• Re-usable logistic • Environmental
packaging friendly
• Returnable • Recyclable
packaging on
request
Transport
• Minimize GHG emission
• Maximize density
• Minimize weight
• Use local product
Legal
• Compliance (ISO-PM 15,
REACH, hazmat, SOC,...)
• Accurate info on weight,
material and dimensions
• Evidence upon request
USE Production
• Balance parts • Minimize GHG
quality, material emission
usage and cost • 1 Material or
• Respect ergonomics materials easy to
and compatibility seperate
Suppliers
Materials
Equipment
(substances, preparations)
Construction
Parts
Cleaning Logistics
(articles)
Direct Indirect Landscaping
Facilities
5. Packaging and Wrapping of Materials • • •
Materials
Parts Equipment
(substances, preparations)
(articles) Construction
Documents to be Direct Cleaning
submitted
Manu- Service Parts Acces- Manu- Service Parts Acces- Landscaping
facturing sories facturing sories Facilities
OES OPTIFIT OES OPTIFIT
Packaging specification
• • • •
sheet
GSP supplier
• •
portal
When to submit Upon request within 10 days after request
To who to submit To Parts Quality and Packaging Division (TPCE)
TME • Sustainability Purchasing Guidelines 196. Whole Life Cycle Thinking
Life Cycle Thinking (LCT) and Assessment (LCA) are Life Cycle Thinking (LCT) is the process of taking
essential to Toyota as a global company. into account in decision making both the resources
The objective is to discover how much we have improved consumed and the environmental and health pressures
the new generation product in comparison to the previous associated with the full life cycle of a product, from
one. Then to ensure that all the learning’s are integrated design through production, driving and final recycling.
into the new product design and development.
Life Cycle Thinking
1 Design
g
2P
cyclin
roductio
360° approach
4 Re
n
3 Driving
6.1. Whole Life Cycle Assessment
Life Cycle Assessment (LCA) is an internationally resources consumed and the potential environmental
standardized methodology (ISO 14040 series) that impacts of the produced product.
supports Life Cycle Thinking. LCA helps to quantify the
Life Cycle Assessment framework
Goal & Scope definition
Supplier
parts
environmental data
Inventory analysis Interpretation
Impact assessment
No documents to be submitted
Documents to be submitted Suppliers might be requested separately to provide detailed parts
environmental performance data
When to submit Upon request
To who to submit -
20 TME • Sustainability Purchasing Guidelines6.2. CO2 Inventory in Logistics
Transportation of goods account for a considerable this consumption of energy is a major issue. To this
amount of total energy consumption (transport of goods end, Toyota undertakes active measures to reduce CO2
within all transportation categories). As a result, reducing emissions (fuel consumption) in logistics
Logistics Performed at the Request of Toyota
Suppliers who are contracted to carry out logistics of requested to maintain data on fuel consumption, distance
completed vehicles, production parts, and service parts traveled, fuel efficiency, and other items that indicate annual
must fully understand Tooperate with Toyota’s efforts to performance and CO2 emissions per unit transported, and
implement these measures. to report periodically on the status of activities.
In order to make steady improvements, suppliers are
Suppliers
Materials
Equipment
(substances, preparations)
Construction
Parts
Cleaning Logistics
(articles)
Direct Indirect Landscaping
Facilities
6. Whole Life Cycle Thinking
6.1. Whole Life Cycle Assessment •
6.2. CO2 Inventory in Logistics •
Form D1 CO2 Management – Service Parts Logistics
Documents to be submitted Form D2 CO2 Management – Parts Logistics Control
Form D3 CO2 Management - Vehicle Logistics Operations
Form D1 Monthly
When to submit Form D2 Monthly
Form D3 Monthly
Form D1 To Transportation Department (TPCE)
To who to submit Form D2 To Parts Logistics Control Division
Form D3 To Vehicle Logistics Group
TME • Sustainability Purchasing Guidelines 21Glossary
ADN Accord européen relatif au transport international des marchandises MSDS Material Safety Data Sheet, in accordance with EU Commission
Dangereuses par voies de Navigation intérieures (waterway Directives 2001/58/EC, 1999/45/EC, 1967/548/EC and changes as
transport) published in the Official Journal of the European Union
ADR Accord européen relatif au transport international des marchandises Non phase-in substance
Dangereuses par Route (road transport) - a new substance, one not covered by the definition of a phase in
substance.
ASR Automotive Shredder Residue
OES Original Equipment Service
CLP The CLP Regulation 1272/2008 (Classification, Labeling and
Packaging) is a European Union regulation which aligns the European Optifit Market value part
Union system of classification, labeling and packaging chemical
substances and mixtures to the Globally Harmonized System Parts (articles):
(GHS). It is expected to facilitate global trade and the harmonized 1. An object which during production is given a special shape, surface
communication of hazard information of chemicals and to promote or design which determines its function to a greater degree than its
regulatory efficiency. It complements the Registration, Evaluation, chemical composition.
Authorization and Restriction of Chemicals (REACH) Regulation and 2. Parts that were developed for the vehicle and are delivered to
replaces the current system contained in the Dangerous Substances Toyota plants
Directive 67/548/EEC and the Dangerous Preparations Directive 3. Service parts and accessories
1999/45/EC Examples: bumper, engine, seat, wiper, windscreen, screw
CSR Corporate Social Responsibility Phase-in substance is a substance which meets at least one of the following criteria:
1. It is listed in the European Inventory of Existing Commercial
Eco-VAS Eco-Vehicle Assessment System. Toyota’s own comprehensive Chemical Substances (EINECS).
environmental impact evaluation system for vehicle development in 2. It was manufactured in the Community, or in the countries acceding
order to reduce environmental impacts. to the European Union on 1January 1995 or on 1 May 2004, but
not placed on the market by the manufacturer or importer, at least
ELV End-of-life Vehicle once in the 15 years before the entry into force of this Regulation,
provided the manufacturer or importer has documentary evidence
EMAS The Eco-Management and Audit Scheme (EMAS) is the EU voluntary of this.
instrument, which acknowledges organizations that improve their 3. It was placed on the market in the Community, or in the countries
environmental performance on a continuous basis. acceding to the European Union on 1 January 1995 or on 1
May 2004, before entry into force of this Regulation by the
EMC European Manufacturing Company manufacturer or importer and was considered as having been
notified in accordance with the first indent of Article 8(1) of Directive
GSP Global Supplier Portal 67/548/EEC but does not meet the definition of a polymer as set
out in this Regulation, provided the manufacturer or importer has
IMDS International Material Data System documentary evidence of this.
ISO 14001 This ISO standard outlines the requirements for an environmental PRTR Pollutant Release and Transfer Register
management system to enable an organization to develop and
implement a policy and objectives, which take into account legal REACH European Regulation 1907/2006 concerning the Registration,
requirements and information about significant environmental Evaluation, Authorization and Restriction of Chemical
aspects.
RID Regulations concerning the International Carriage of Dangerous
LCA Life Cycle Assessment. A method of evaluating a product’s Goods by Rail
environmental impacts throughout its entire lifecycle, from production
to disposal. SDAM Supplier Delivery Assurance Manual
Materials (substances, preparations) SOC Substances of Concern
A. Definitions TPCE Toyota Parts Centre Europe
1. Substance: means a chemical element and its compounds in the
natural state or obtained by any manufacturing process, including Vehicle Accessories & Service Parts
additives necessary to preserve its stability and any impurity Genuine parts mounted on a vehicle. Example: floor mats, side
deriving from the process used, but excluding any solvent which visors, navigation systems, audio equipment
may be separated without affecting the stability of the substance
or changing its composition VOC Volatile Organic Compound
2. Preparation: means a mixture or solution composed of two or more
substances WVTA Whole Vehicle Type Approval
B. Categories
1. Direct materials:
- Used in Toyota plants and that become part of the vehicle
- Service parts and accessories
Examples: steel, paint, automotive fluids
2. Indirect materials:
- Used in Toyota plants, but will not become part of the vehicle
Examples: cleaning solvents, cutting oil
22 TME • Sustainability Purchasing GuidelinesForms
Form A ISO 14001 / EMAS Certification Status
Form B Substance of Concern Report
Form C Declaration of No Use of Banned SOC
Form D1 CO2 management – Service Parts Logistics
Form D2 CO2 management – Parts Logistics Control
Form D3 CO2 management – Vehicle Logistics Operations
Form E Declaration of Renewable and Recycled Material
Form F REACH – Pre-registration / Registration Declaration
Supplementary Information
1. Reports and forms submitted by suppliers will not be released outside the company
2. These Guidelines are subject to change in accordance with changes of applicable laws, regulations, and internal
rules
3. The Guidelines are also available on the internet: http://www.toyota.eu/
TME • Sustainability Purchasing Guidelines 23You can also read
