Supplementary Report of the Independent Actuary on the proposed transfer of a portfolio of Architects and Engineers Professional Indemnity ...
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MILLIMAN REPORT Supplementary Report of the Independent Actuary on the proposed transfer of a portfolio of Architects and Engineers Professional Indemnity business from Zurich Insurance plc to DARAG Deutsche Versicherungs- und Rückversicherungs-AG 28 May 2020 Jeffrey A. Courchene, F.C.A.S.
MILLIMAN REPORT Table of Contents 1. PURPOSE AND SCOPE 1 2. EXECUTIVE SUMMARY 4 3. CHANGES SINCE THE REPORT IN THE ENTITIES CONCERNED IN THE SCHEME 6 4. CHANGES IN THE IMPACT OF THE SCHEME ON THE TRANSFERRING POLICYHOLDERS 15 5. CHANGES IN THE IMPACT OF THE SCHEME ON THE POLICYHOLDERS REMAINING WITH ZURICH INSURANCE PLC 21 6. CHANGES IN THE IMPACT OF THE SCHEME ON THE EXISTING POLICYHOLDERS OF DARAG DEUTSCHE VERSICHERUNGS- UND RÜCKVERSICHERUNGS-AG 22 7. OTHER CONSIDERATIONS 23 8. CONCLUSIONS 26 APPENDIX A DEFINITIONS 27 APPENDIX B KEY SOURCES OF ADDITIONAL INFORMATION 30 APPENDIX C LETTERS OF REPRESENTATION 32
MILLIMAN REPORT 1. Purpose and Scope 1.1 I, Jeffrey A. Courchene, prepared a report ("the Report") to the Court, dated 17 February 2020 and entitled "Report of the Independent Actuary on the proposed transfer of a portfolio of Architects and Engineers Professional Indemnity business from Zurich Insurance plc to DARAG Deutsche Versicherungs- und Rückversicherungs-AG". 1.2 The conclusions of the Report were based on financial information up to 17 February 2020 and other information available to me when I prepared the Report. Since preparing the Report, I have been provided with more recent financial and other information in respect of the Companies ("the Additional Information"). Details of the material elements of the Additional Information are set out in Appendix B. 1.3 In paragraphs 1.36 and 2.3 of the Report, I stated that, shortly before the date of the Court hearing at which an order sanctioning the Transfer will be sought, I would review any relevant matters which might have arisen since the date of the Report (I further referred to such a review in paragraphs 1.37, 1.60, 2.22, 5.34, 5.55, 6.56, 6.63, 6.109 and 9.18 of the Report). Such relevant items would typically include: the extent to which the operational plans of Zurich Insurance plc (“ZIP”) or DARAG Deutsche Versicherungs- und Rückversicherungs-AG (“DARAG Germany”) have altered (relative to the position at the date of the Report); the latest financial statements of ZIP and DARAG Germany; and the most recently prepared figures relating to the solvency capital position of ZIP and DARAG Germany. 1.4 I also said in the Report that I would consider explicitly the following items: Progress against the migration plan in accordance with the Migration Agreement, dated 5 September 2019; With respect to DARAG Germany, the impact of business secured between the Report and the drafting of this Supplementary Report as well as any other business expected to be secured prior to the effective date of the Scheme; and Confirmation that the Scheme will not give rise to a tax liability of a material amount (in the context of transferring assets) that affects ZIP or DARAG Germany. 1.5 This report (the "Supplementary Report") provides a brief summary of my review of the Additional Information and explains how, if at all, I have changed my conclusions from those set out in the Report as a result of my review of the Additional Information. As such, the Supplementary Report should be considered supplementary to the Report and does not supersede it. Unless stated otherwise in the Supplementary Report, all analyses and conclusions as set out in the Report remain valid. 1.6 The Supplementary Report should be read in conjunction with the Report and the full terms of the Transfer. The Supplementary Report has been produced on the same bases as set out at Section 1 of the Report. In particular, it has the same scope, and is subject to the same reliances and limitations. Terms used in this Supplementary Report have the same meanings as in the Report (I have attached, in Appendix A, a list of definitions). 1.7 Reliance has been placed upon, but is not limited to, the Additional Information, as well as upon the information set out in Appendix E of the Report. My opinions depend on the accuracy and completeness of this data, information and the underlying calculations. I have discussed the Additional Information with the Companies, and have considered how it has changed from similar information provided in support of the Report. Except where stated otherwise, I have not re-reviewed the methodology and assumptions used by the Companies in their assessments of the liabilities and solvency capital of their respective firms, and I have not attempted to review in detail the calculations performed. I am unaware of any issue that might cause me to doubt the material accuracy of the Additional Information, but I give no warranty as to its accuracy. I accept no responsibility for errors or omissions arising in the preparation of the Supplementary Report, providing that this shall not absolve my liability arising from an opinion expressed recklessly or in bad faith. 1.8 In all cases, I have requested the most recent information available. Both ZIP and DARAG Germany have informed me that there have been no developments since the date of the Report, other than as provided in the Additional Information, which might be relevant to the Transfer. Supplementary Report of the Independent Actuary on the proposed transfer of a portfolio of Architects and Engineers Professional Indemnity business from Zurich Insurance plc to DARAG Deutsche Versicherungs- und Rückversicherungs-AG 28 May 2020 1
MILLIMAN REPORT 1.9 According to the Casualty Actuarial Society’s Code of Professional Conduct, an actuary must be familiar with applicable law and rules of professional conduct for the jurisdictions in which the Actuary renders Actuarial Services. I am required to comply with relevant professional standards and guidance maintained by the Actuarial Standards Board, including Actuarial Standard of Practice 41 “Actuarial Communications,” adopted December 2010. Because of the jurisdiction of the actuarial services, I have voluntarily taken into account additional rules of professional conduct. 1.10 Although I am only an affiliate member of the IFoA, I have complied with the relevant professional standards and guidance maintained by the Financial Reporting Council and by the IFoA, including TAS 100: Principles for Technical Actuarial Work and TAS 200: Insurance. I have complied with these standards, subject to the principles of proportionality and materiality. I note the following: 1.10.1 In accordance with Actuarial Profession Standard X2, as issued by the IFoA, I have considered whether this Supplementary Report should be subject to review (“Work Review”). I concluded that it should and I have decided that the Work Review should be conducted by an individual who has not otherwise been involved in the analysis underlying this Report or in the preparation of this Report, but who would have had the appropriate experience and expertise to take responsibility for the work himself. In other words, I have decided that this Supplementary Report should be subject to Independent Peer Review. I confirm that this Supplementary Report has been subject to Independent Peer Review prior to its publication. 1.10.2 Actuarial Professional Standard X3: The Actuary as an Expert in Legal Proceedings, as issued by the IFoA, states that, where a member of the IFoA is instructed to act as an Expert Witness or an Expert Advisor in relation to non-UK proceedings, the member must consider the extent to which the principles set out APS X3 are relevant to the instruction in question. I consider that those principles are wholly relevant in connection to my work as Independent Actuary in respect of the Scheme, and therefore I have carried out my work in accordance with those principles as required. 1.11 Although I am not a member of the Society of Actuaries in Ireland ("SAI"), I have also complied with the relevant Actuarial Standards of Practice ("ASPs") issued by the SAI, subject to the principles of proportionality and materiality. Specifically, the Report has been prepared in accordance with: ASP GI-1 version 1.2, which provides guidance on preparing a formal report relating to the field of general insurance; ASP LA-6 (as noted in paragraphs 1.39-1.49, above, and to the extent applicable), which applies to actuaries invited to act as the "Independent Actuary" in a Section 13 transfer of long-term (i.e. life) insurance business under the 1909 Act; and ASP EXP-1 version 1.2, which applies to actuaries (in Ireland) when they provide evidence as experts to the courts or other tribunals. 1.12 In compiling the Report and this Supplementary Report, I have taken regard of Section 13 of the Assurance Companies Act 1909 (as amended), Section 36 of the Insurance Act 1989 (as amended) and Article 41 of the European Union (Insurance and Reinsurance) Regulations 2015 (SI No 485 of 2015) (as amended). 1.13 I confirm that, in undertaking this work and in preparing the final version of the Report, I have complied with the above guidance, subject where appropriate to our judgements regarding materiality and proportionality. 1.14 In paragraph 6.5 of the Report, I explained that certain capital requirements are private matters between the insurers and their relevant Supervisory Authorities and, therefore, I was not at liberty to disclose in the Report actual figures relating to those requirements, or figures by which those amounts could be calculated. As part of my analysis, I considered the extent to which ZIP and DARAG Germany each held capital in excess of their regulatory solvency levels, and referred to the ratio of the actual capital that the entity under consideration held relative to the regulatory solvency capital requirement to be the “Capital Cover Ratio”. Purely for comparative purposes in the Report, I defined the following terms: “sufficiently capitalised” refers to a Capital Cover Ratio between 100% and 119%; “more than sufficiently capitalised” refers to a Capital Cover Ratio between 120% and 149%; “well-capitalised” refers to a Capital Cover Ratio between 150% and 199%; and “very well-capitalised” refers to a Capital Cover Ratio of 200% or more. In this Supplementary Report, I have adopted the same terminology. Supplementary Report of the Independent Actuary on the proposed transfer of a portfolio of Architects and Engineers Professional Indemnity business from Zurich Insurance plc to DARAG Deutsche Versicherungs- und Rückversicherungs-AG 28 May 2020 2
MILLIMAN REPORT 1.15 In paragraphs 1.46 and 1.47 of the Report, I have described how I determined whether any effects of the Scheme on any group of policyholders is materially adverse. In this Supplementary Report, I have adopted the same approach. 1.16 The remainder of the Supplementary Report follows, for ease of reference, a structure that is similar to that of the Report, albeit omitting background information and explanation that does not require repeating: In Section 2, I provide an executive summary of the Supplementary Report. In Section 3, I consider any changes in the information underlying the Report for the Companies. This is equivalent to Section 4 of the Report; I have not repeated in the Supplementary Report the background to the regulatory environment in which the Companies operate, which was described in Section 3 of the Report and which has not changed. In Section 4, I consider any changes resulting from the Additional Information in my view of the likely impact of the Scheme on the Transferring Policyholders. This is equivalent to Section 6 of the Report; I have not repeated in the Supplementary Report the key provisions of the Scheme, which had appeared in Section 5 of the Report. In Section 5, I consider any changes, resulting from my review of the Additional Information, in my view of the likely impact of the Scheme on the policyholders of ZIP remaining behind post-Scheme. This is equivalent to Section 7 of the Report. In Section 6, I consider any changes, resulting from my review of the Additional Information, in my view of the likely impact of the Scheme on the current policyholders of DARAG Germany. This is equivalent to Section 8 of the Report. In Section 7, I consider any changes, resulting from my review of the Additional Information, in my view of the likely impact of the Scheme on other stakeholders. I also comment on the approach to communication with policyholders and more general issues relating to the Transfer and the management of the Companies. This is equivalent to Section 9 of the Report. I summarise my conclusions in Section 8. 1.17 In converting amounts expressed in one currency to being expressed in another currency, I have used the following currency exchange rates: As at 31 December 20191: GBP 1 = USD 1.32 = EUR 1.18 = NOK 11.64; and As at 31 March 20202: GBP 1 = USD 1.24 = EUR 1.13 = NOK 13.02. I note that these rates are not necessarily the same as those used individually by ZIP, DARAG Germany and others in consolidating multi-currency data. 1 From Lloyd’s Market Bulletin Y5273, dated 2 January 2020 2 From Lloyd’s Market Bulletin Y5285, dated 1 April 2020 Supplementary Report of the Independent Actuary on the proposed transfer of a portfolio of Architects and Engineers Professional Indemnity business from Zurich Insurance plc to DARAG Deutsche Versicherungs- und Rückversicherungs-AG 28 May 2020 3
MILLIMAN REPORT 2. Executive Summary CONCLUSION 2.1 In paragraph 2.1 of the Report, I set out my conclusions in respect of the impact of the Schemes on the various groups of policyholders who might be affected. I have considered developments that have occurred since the date of the Report, including audited results for the year ending 31 December 2019, for ZIP and DARAG Germany, and the emergence of the COVID-19 global pandemic. While these developments have resulted in changes to some of the metrics that I have used when formulating my views, none have created changes of sufficient magnitude that have caused me to revise my conclusions. 2.2 Therefore, I conclude that, provided the proposed Scheme operates as intended, and I have no grounds for believing that it will not do so: 2.2.1 The security of benefits to the Transferring Policyholders will not be materially adversely affected by the implementation of the Scheme on the Effective Date; 2.2.2 The security of benefits to policyholders of ZIP who are not being transferred under the Scheme will not be adversely affected by the implementation of the Scheme on the Effective Date; 2.2.3 The security of benefits to current policyholders of DARAG Germany will not be materially adversely affected by the implementation of the Scheme on the Effective Date; and 2.2.4 The Scheme will have no adverse impact on service standards experienced by the policyholders of ZIP, both those being transferred under the Scheme and those not transferring, or by the current policyholders of DARAG Germany. 2.3 As such, my opinion is unaltered from that expressed in the Report THE IMPACT OF THE SCHEME IN RESPECT OF OTHER MATTERS 2.4 In paragraph 6.109 of the Report, I stated that the Migration Completion Date was expected to be on or around 1 April 2020 (three months before the Effective Date) and that I would monitor progress against the plan. In paragraphs 3.7 through 3.10 of this Supplementary Report, I describe how DARAG Germany has satisfied the mandatory acceptance criteria, according to the migration plan described in the Migration Agreement, and that responsibility for the administration of the policies has been transferred from ZIP to DARAG Germany on 1 April 2020. DARAG Germany has in turn delegated responsibility for claims administration in relation to the Transferring Business to PRO. The data migration was finalised on 30 March 2020, enabling PRO to conduct claims handling using their own claims system. The import completed without major problems and subsequent reconciliations did not result in any balance of payment adjustments. The remaining paper files are currently undergoing a scanning process with an anticipated completion during June of 2020. 2.5 In paragraphs 6.56 and 6.63 of the Report, I promised to comment on the impact of business secured between the Report and the drafting of this Supplementary Report as well as any other business expected to be secured prior to the effective date of the Scheme. In paragraph 3.38 of this Supplementary Report, I describe one additional transaction, which has been secured since the Report. I also note in paragraph 3.39 of this Supplementary Report that no additional transactions are expected to be secured prior to the effective date of the Scheme. 2.6 In paragraphs 9.21 and 9.22 of the Report, I stated that the Scheme is not expected to have tax implications that would materially adversely affect any policyholders impacted by the portfolio transfer under the Scheme and will not give rise to a tax liability of a material amount (in the context of transferring assets). I have received a copy of a binding ruling, written by the German tax authority confirming my expectation. COVID-19 PANDEMIC 2.7 The ultimate outcome of the COVID-19 pandemic remains uncertain. Much will depend on factors yet unknown, such as how quickly countries and their economies can come out of lock-down, whether subsequent (partial) lock-downs will be necessary and whether the economies of individual nations are affected in the long-term. It is likely to affect ZIP and DARAG Germany in respect of cash flows, claims, asset values and operationally. Supplementary Report of the Independent Actuary on the proposed transfer of a portfolio of Architects and Engineers Professional Indemnity business from Zurich Insurance plc to DARAG Deutsche Versicherungs- und Rückversicherungs-AG 28 May 2020 4
MILLIMAN REPORT 2.8 The value of the investments held by ZIP and DARAG Germany have fallen. However, the portfolios are invested predominantly in high quality fixed income securities and cash, which has moderated the impact of the significant falls and volatility seen in the global stock markets. 2.9 The assets of ZIP are highly liquid so ZIP foresees no liquidity problems, while DARAG Germany has access to funds via intragroup financing that has been put in place for 2020 and a continually monitored liquidity plan to ensure liquidity is committed as appropriate. 2.10 As at the date of this Supplementary Report, all ZIP and DARAG Germany offices have been working remotely for several weeks, with minimal apparent operational disturbances; 2.11 While the ultimate outcome of the COVID-19 pandemic remains uncertain, I conclude that the impact on both ZIP and DARAG Germany has been moderate and broadly similar. Both ZIP and DARAG Germany have met their respective regulatory capital requirements despite significant falls in financial markets with moderate help from their shareholders in the form of a capital contribution; and both ZIP and DARAG Germany have successfully implemented their respective business continuity plans such that there has been no material outage with respect to servicing policyholders. Therefore, I conclude that the uncertainty associated with the consequences the COVID-19 pandemic does not alter my view regarding the impact of the Scheme on ZIP, DARAG Germany, or the Transferring Policyholders. APPROACH TO COMMUNICATION WITH POLICYHOLDERS 2.12 There is no requirement under Irish law for ZIP or DARAG Germany to communicate directly with their policyholders or with other stakeholders regarding the proposed Scheme. Nevertheless, as at the date of this Supplementary Report ZIP has notified policyholders and other stakeholders as further defined in paragraph 7.8 of this Supplementary Report. 2.13 In addition to direct, written correspondence, the Companies also placed notifications in various publications in Ireland and Germany, as well as in the international edition of the Financial Times and various specialist publications that are likely to be read by the Companies’ policyholders 2.14 As at the date of this Supplementary Report, 99 responses have been received in response to the notification process. The majority of responses have requested further information regarding the policies involved and the potential interest of the respondents in respect of those policies (this information has been provided) or have provided additional information leading to the communications pack being sent to a different address. 2.15 I have been told that, as at the date of this Supplementary Report, five objections to the Scheme have been recorded, although one of these has subsequently been resolved such that there are four outstanding objections. I comment further on these objections in paragraph 7.13 of this Supplementary Report. 2.16 By the date of this Supplementary Report, ZIP has not received any response to the notifications that has caused me to alter any of my conclusions that I set out in the Report. 2.17 I have also been told that, as at the date of this Supplementary Report, the relevant supervisory authorities in 17 European Economic Area (“EEA”) states (including Ireland and, for these purposes, the UK) have been consulted and asked to confirm that they have no objection to the Scheme. As at the date of this Supplementary Report, no EEA insurance Supervisory Authority has thus far raised any objections to the Scheme. Supplementary Report of the Independent Actuary on the proposed transfer of a portfolio of Architects and Engineers Professional Indemnity business from Zurich Insurance plc to DARAG Deutsche Versicherungs- und Rückversicherungs-AG 28 May 2020 5
MILLIMAN REPORT 3. Changes since the Report in the entities concerned in the Scheme 3.1 In this section of the Supplementary Report, I set out the elements of the background information and key metrics relating to the entities involved in the Schemes that are no longer as stated in the Report. Much of the information set out in this section is based on the audited financial statements as at 31 December 2019. Where possible, and in such cases noted below, my assessment is also influenced by the DARAG Germany management accounts as at 31 March 2020. THE TRANSFERRING BUSINESS Key financial information 3.2 As at 31 December 2019, the technical reserves with respect to the Transferring Business was €157 million, down from €180.9 million as at 31 December 2018 and €170.6 million as at 5 September 2019 when the economic risk was transferred to DARAG Germany via loss portfolio transfer agreement (“LPTA”), respectively. 3.3 Between January 2019 and 31 December 2019; 1136 claims were settled at a savings of €39 million, while open claims have developed upwards nearly €38 million and new claims of €12 million have been reported. It is worth noting that one of the new claims is large with a case reserve estimated to be €4.6 million. 3.4 DARAG Germany’s estimate of ultimate loss is unchanged as at 31 March 2020, while ZIP’s estimate increased by €9.8 million as at their last actuarial analysis, using data as at 30 September 2019. 3.5 As discussed in paragraph 4.143 of the Report, the 2542 open claims associated with the Transferring Business as at 31 December 2019, down from 3060 as at 31 December 2018, are categorised into two groups: attritional claims and large claims. Large claims are defined as claims that have been larger than €125,000 at some point during the life of a claim. Additional case reserving governance is applied to the large claims, which make up just over half the total incurred position but less than 4% of the reported claims by number. Special projects still in force 3.6 In paragraph 4.136 of the Report, I discussed three special project policies which were still in force with expected completion dates of 31 December 2019, 15 November 2020, and 31 December 2021. I have been informed that all three special project policies are still in force. 3.6.1 The project construction timeline, relevant for the policy that was supposed to end in during December of 2019, was extended to March of 2020 and, according to the underwriter, has still not completed. I have been informed that the exposure base used for premium calculation is construction cost and as long as the construction cost does not change, the premium will not be affected. 3.6.2 Regarding the other two construction projects, there is no new information with respect to completion dates. Migration plan 3.7 In paragraph 5.1 of the Report, I described step 2 of the Project Grace transaction as being “a transfer of claims handling responsibility to PRO, as TPA for DARAG Germany.” In paragraph 5.34 of the Report, I promised to comment on progress against the migration plan. 3.8 DARAG Germany (or PRO as appropriate) has satisfied the mandatory acceptance criteria for the purpose of migration, according to the migration plan described in the Migration Agreement. ZIP confirmed this in writing on 31 March 2020. 3.9 As a result, responsibility for the administration of the policies, including claims arising out of the policies, in relation to the Transferring Business was transferred from ZIP to DARAG Germany on 1 April 2020. DARAG Germany has in turn delegated responsibility for claims administration in relation to the Transferring Business to PRO. Supplementary Report of the Independent Actuary on the proposed transfer of a portfolio of Architects and Engineers Professional Indemnity business from Zurich Insurance plc to DARAG Deutsche Versicherungs- und Rückversicherungs-AG 28 May 2020 6
MILLIMAN REPORT 3.10 The data migration was finalised on 30 March 2020, enabling the PRO to conduct claims handling using their own claims system. The import completed without major problems and subsequent reconciliations did not result in any balance of payment adjustments. The e-files from ZIP’s system have also been migrated to PRO. The remaining paper files are currently undergoing a scanning process with an anticipated completion during June of 2020. Due to a completely remote operating environment at PRO, service levels are not expected to be materially impacted by the current COVID-19 situation. Co-insurance 3.11 For 183 policies, coverage was provided on a co-insurance basis where ZIP more commonly took the lead insurer role. At 31 December 2019, the co-insurance receivable to be collected from co-insurers is €11,797, down from €80,318 at 31 December 2018. Collateral and security 3.12 The terms of the LPTA required DARAG Germany to maintain within the Custody Account collateral at a minimum level of 130% of the held reserves of the Transferring Business (net of ULAE) less a Claims Float Amount held by ZIP for the payment of claims relating to the Transferring Business. The market value of assets held in the Custody Account as at 31 December 2019 was €198 million. Guidelines limit the composition of the assets held as collateral, to ensure sufficient liquidity and reliability. I have reviewed the monthly Custody Account asset summaries during 2020, which provide evidence of compliance with the guidelines. The held reserves associated with the Transferring Business were monitored on a quarterly basis and the corresponding collateral value was monitored on a monthly basis with the Custody Account being topped up, as appropriate. 3.13 The market value of assets held in the Custody Account was affected by the COVID -19 pandemic during March of 2020. Although there was a collateral surplus as at 29 February 2020 (i.e. above 130%), as at 31 March 2020 this was not the case. A shortfall of €6.4 million (i.e. below 130%) was reported to DARAG Germany, which was remedied in line with contractual timelines. 3.14 As at 31 March 2020, subsequent to the Migration and subsequent of ZIP’s transfer of the Claims Float into the Custody Account, the value of assets held in the Custody Account was €176 million. ZURICH INSURANCE PLC Business written 3.15 Net written premium in the 12 months to 31 December 2019 for continuing operations totalled €3.1 billion, very similar to the net premium written in 2018 totalling €3.0 billion. Similarly, gross written premium during 2019 totalled €8.2 billion, very similar to the gross premium written in 2018 totalling €7.7 billion. 3.16 Nearly 63% of the 2019 gross written premium has been ceded, of which 94% is ceded within the Zurich Group, very similar to 61% and 93% observed during 2018. 3.17 During 2019, ZIP continued to write a similar range of business, via a branch network across a number of European countries. The proportions of gross premium written during 2019 both by line of business segment and by geographical market are consistent with the 2018 proportions. Key financial information 3.18 In the 12 month period to 31 December 2019, on a GAAP basis, the post-tax result for ZIP was a profit of circa €592 million as compared to a loss of €148 million in 20183. ZIP declared a dividend of €100 million thus leaving shareholder’s funds higher compared to 31 December 20184. 3.19 As at 31 December 2019, on a GAAP basis, the technical provisions of ZIP, gross of reinsurance, were roughly 2% more than they had been as at 31 December 2018. The reinsurers’ share of technical provisions increased by 13%, driven by the economic transfer of the portfolio referenced below in paragraph 3.26, and to a lesser extent, the economic transfer of the Transferring Business referenced below in paragraph 3.27. 3 Profit and loss account in the Directors' Report and Financial Statements for ZIP, for the financial year ended 31 December 2019. 4 Note 15 of the Directors' Report and Financial Statements for ZIP, for the financial year ended 31 December 2019. Supplementary Report of the Independent Actuary on the proposed transfer of a portfolio of Architects and Engineers Professional Indemnity business from Zurich Insurance plc to DARAG Deutsche Versicherungs- und Rückversicherungs-AG 28 May 2020 7
MILLIMAN REPORT 3.20 As at 31 December 2019, on a GAAP basis, the value of the financial investment assets held by ZIP was 11% less than it had been as at 31 December 2018. This reduction is correlated with the increase in reinsurers’ share of technical provisions and funding for the economic transfer of the portfolios mentioned below in paragraph 3.263.19. The majority of the financial investment assets continues to be comprised of fixed income securities. 3.21 As at 31 December 2019, on a GAAP basis, the accumulated ZIP shareholders’ funds were larger by €533 million, compared to 31 December 20185. The shareholders’ funds represents the capital of the company under GAAP. It should be noted that this is not the same as the own funds available to meet the solvency capital requirements under Solvency II. 3.22 As at 31 December 2019 on a Solvency II basis, ZIP’s solvency capital requirement (“SCR”) has increased materially from that as at 31 December 2018, driven by post-aggregation steps of the ZIP internal model. Specifically, the SCR loading which accounts for the expected GI (pre-tax) result is materially larger than observed as at 31 December 2018. The higher amount reflects ZIP’s view regarding the impact of their updated risk profile and prospective business plan as compared to the mean of the distribution produced by the CBI approved Internal Model. Own funds also increased during 2019, as ZIP generated economic profits of €232 million 6 , offset by a dividend paid of €100 million. Despite the increase in SCR and corresponding decrease in the Capital Cover Ratio, I considered ZIP to be a more than sufficiently capitalised insurer as at 31 December 2018 and would still consider ZIP to be a more than sufficiently capitalised insurer as at 31 December 2019. 3.23 As at 31 December 2019 on a Solvency II basis, I note that both the eligible own funds and the SCR are similar to the forecast in ZIP’s ORSA document, dated 11 December 2019. The ORSA had forecast and the SFCR has confirmed that ZIP would be a more than sufficiently capitalised insurer as at 31 December 2019. 3.24 As at 31 March 2020, according to the most recent Irish GAAP management accounts shared, a technical result close to zero has been generated by ZIP during the first quarter of 2020. On a Solvency II basis, there was a reduction in Own Funds during the first quarter of 2020, driven by financial market events related to COVID-19. This was largely offset by receipt of the capital contribution of €305 million on March 23, 2020. Reinsurance 3.25 ZIP continues to have a comprehensive series of reinsurance programmes in place, including quota share, surplus, aggregate excess and stop loss coverage. The proportion of ceded premium, which is reinsured within the Zurich Group, has not materially changed. The proportion of reinsurers’ share of technical provisions, which is reinsured within the Zurich Group, has materially changed during 2019, driven by the additional reinsurance discussed in paragraphs 3.26 and 3.27. 3.26 In paragraph 4.7 of the Report, I referred to ongoing project to transfer a material portfolio of legacy employers’ liability policies from the UK branch of ZIP, the economic value of the business having already been assumed by Catalina General Insurance Limited. The reinsurance incepted on 1 April 2019. Whether or not the proposed transfer of the portfolio were to proceed did not affect the conclusions as set out in the Report. I understand that the legal transfer of this portfolio is still ongoing. 3.27 As discussed in paragraph 5.1 of the Report, the economic value of the Transferring Business was assumed by DARAG Germany, incepting on 1 July 2019. Assuming the Scheme goes ahead, the reinsurance cover will be commuted on the Effective Date. Reserving 3.28 Overall, as at 31 December 2019, gross ultimate losses on a GAAP basis were reduced for the 2018 and prior accident years, as compared to the position as at year-end 2018, giving rise to increased profitability7. ZIP has included commentary on reserve movements in its SFCR. There have been favourable prior year movements that have been partially offset by some large events during 2019. 5 Balance sheet in the Directors' Report and Financial Statements for ZIP, for the financial year ended 31 December 2019. 6 ZIP’s Solvency and Financial Condition Report 2019 7 Note 8 of the Directors' Report and Financial Statements for ZIP, for the financial year ended 31 December 2019 Supplementary Report of the Independent Actuary on the proposed transfer of a portfolio of Architects and Engineers Professional Indemnity business from Zurich Insurance plc to DARAG Deutsche Versicherungs- und Rückversicherungs-AG 28 May 2020 8
MILLIMAN REPORT 3.29 During calendar year 2019, I observe incurred losses gross of reinsurance, across all non-life lines of business and all accident years8, of €5.4 billion, which is very similar to the 2018 figure of €5.6 billion figure. Further, I observe incurred losses gross of reinsurance of €5.6 billion for the current accident year9, offset by €0.2 billion reduction for prior accident years. 3.30 I have seen confidential excerpts from the Q4 2019 Reserve Committee slides, which confirm that prior accident years have developed favourably during 2019 on both a gross and net of reinsurance basis, relative to aggregate expectations. The excerpts also show that prior year movements were favourable for six of the ten branches on both a gross and net of reinsurance basis. The favourable prior year movement has been largely offset by the performance of accident year 2019, whose booked loss ratio including ULAE was higher than planned. 3.31 As at 31 December 2019, on a GAAP basis, the gross claim provisions within ZIP have increased from their levels as at 31 December 2018. The total movement is a result of many incremental movements, both upwards and downwards. The reinsurers’ share of the gross claim provisions, other than in respect of the portfolio transfer discussed above in paragraph 3.26, has reduced over the period to a similar degree. 3.32 I understand that the gross and net claim provisions were calculated as at 31 December 2019 using the same methodology and process as at 31 December 2018. I have no reason to believe that there has been any change over the period in the relative strength of the claim provisions. 3.33 Based on my review of the updated financial information provided by ZIP, I am satisfied that the financial strength of ZIP has not materially changed as compared to the time of the most recent financial information used in preparing the Report. I therefore have no reason to change any of the conclusions set out in the Report in relation to ZIP. 3.34 Furthermore, at the date of this Supplementary Report, I am informed by the management of ZIP that there have been no significant developments in the assets and liabilities of ZIP since 31 March 2020 (the most recent date at which financial information is available). DARAG GERMANY Business written 3.35 DARAG Germany is a legacy specialist whose growth and underwriting result is measured by the acquisition and performance of run-off portfolios, rather than written premium. Upon acquisition of a new portfolio, such as the Transferring Business, the proportions of the total portfolio by line of business segment change. 3.36 Since 31 December 2018, the net provision for outstanding claims has changed significantly, on both a GAAP and an IFRS basis. In the Report, I relied on the updated information available in DARAG Germany’s unaudited financial statements as at 30 September 2019 in order to ascertain a more up to date view of the DARAG Germany portfolio. 3.37 Between 30 September 2019 and 31 December 2019, on both a GAAP10 and IFRS11 basis, the net provision for outstanding claims has increased, explained by the first of two additional transactions, offset by the run- off of the rest of the portfolio. 3.37.1 Portfolio transfer agreement from a German entity during 2019Q4: I referred to this pipeline deal in paragraph 6.58 of the Report. This transaction moved forward, as expected, during December of 2019. Based on the shared performance update, this portfolio is performing as expected at the date of pricing. 3.37.2 Share purchase agreement with a UK reinsurance company during 2019Q4: I referred to this pipeline deal in paragraph 6.59 of the Report. This transaction moved forward, as expected, during December of 2019. In paragraph 4.131 of the Report, I stated that DARAG Group intended to structure this entity as a subsidiary of DARAG Germany, which would ensure unlimited access to the UK market, post Brexit. Subsequent to the acquisition discussed below in paragraph 3.38.1, DARAG Germany intends to liquidate this entity. 8 Note 8 of the Directors' Report and Financial Statements for ZIP, for the financial year ended 31 December 2019 9 Note 8 of the Directors' Report and Financial Statements for ZIP, for the financial year ended 31 December 2019 10 Balance Sheet in the Directors' Report and Financial Statements for DARAG, for the financial year ended 31 December 2019. 11 DARAG Management Accounts Balance Sheet 2020 Q1 – IFRS basis – YE19 and Q1 2020 balances shown. Supplementary Report of the Independent Actuary on the proposed transfer of a portfolio of Architects and Engineers Professional Indemnity business from Zurich Insurance plc to DARAG Deutsche Versicherungs- und Rückversicherungs-AG 28 May 2020 9
MILLIMAN REPORT 3.38 Since 31 December 2019, one additional transaction has been secured. 3.38.1 Share purchase agreement with a UK entity during the first quarter of 2020: I referred to this pipeline deal in paragraph 6.60 of the Report, although I incorrectly described it as “a portfolio transfer agreement from a German entity.” This transaction moved forward, as expected, during February of 2020. DARAG Group intends to structure this entity as a subsidiary of DARAG Germany, which ensures unlimited access to the UK market, post Brexit, as discussed in paragraph 4.131 of the Report. As at 31 December 2019, this entity has been structured as a subsidiary12 of DARAG Germany. 3.39 As of the drafting of this report, DARAG Germany continues to seek opportunity for additional business but no additional transactions are expected to be secured prior to the effective date of the Scheme. Key financial information 3.40 DARAG Germany prepares its financial statements on an IFRS basis and on a local GAAP basis and I have monitored, for completeness, the changes since the Report for both. For complex transactions, DARAG Germany seeks opinions from external accountancy firms to ensure that the accounting treatment is consistent with the relevant IFRS and GAAP guidance standards. For one complex transaction discussed in paragraph 4.59 of the Report, I have received updated details to allow for the reconciliation of GAAP and IFRS accounts as of 31 December 2019 and 31 March 2020. 3.41 Between 30 September 2019 and 31 December 2019, on a GAAP basis, the technical provisions of DARAG Germany, gross of reinsurance, increased to €347.3 million13. The reinsurers’ share of technical provisions was stable at 10%. On an IFRS basis, the technical provisions of DARAG Germany, gross and net of reinsurance, increased to €311.8 million and €277.9 million, respectively 14 . The reinsurers’ share of technical provisions was stable at 11%. I have relied on the Additional Information in order to reconcile the increase to the claims provisions associated with a new transaction described above in paragraph 3.37.1 and the run-off of transactions that were secured by DARAG Germany through 30 September 2019 and described in the Report. 3.42 Between 30 September 2019 and 31 December 2019, on a GAAP basis, the value of the financial investment assets held by DARAG Germany increased materially to €283.4 million15. The majority of the financial investment assets continues to comprise of fixed income securities. As at 30 September 2019, the reinsurance premium relating to the LPTA of the Transferring Business had not yet been received from ZIP and so was shown in the balance sheet under “receivables on reinsurance operations”. During the fourth quarter of 2019, these funds were received and invested in in bonds. As a consequence, between 30 September 2019 and 31 December 2019, “receivables on reinsurance operations” declined to €6.3 million. Additionally, as at 30 September 2019 DARG held deposit funds relating to the collateral requirements of the LPTA of the Transferring Business, which were also subsequently invested in bonds. On an IFRS basis, the value of the financial investment assets held by DARAG Germany increased to €287.5 million 16. The majority of the financial investment assets continues to comprise of fixed income securities. 3.43 Between 30 September 2019 and 31 December 2019, on a GAAP basis, the accumulated DARAG Germany shareholders’ funds increased to €95.9 million. The shareholders’ funds represents the capital of the company under GAAP. On an IFRS basis, the accumulated DARAG Germany shareholders’ funds increased to €123.3 million. The shareholders’ funds represents the capital of the company under IFRS. It should be noted that neither GAAP nor IFRS shareholders’ funds are the same as the own funds available to meet the solvency capital requirements under Solvency II. 3.44 As at 31 December 2019 on a Solvency II basis, DARAG Germany’s solvency capital requirement (“SCR”) has increased materially to €83.3 million17 compared to 30 September 2019, driven by a higher charge for market risk as a consequence of the additional holdings of financial assets as detailed above in paragraph 3.42. 12 DARAG Group’s Solvency and Financial Condition Report for the Financial Year ended 31 December 2019 13 Balance Sheet in the Directors' Report and Financial Statements for DARAG, for the financial year ended 31 December 2019. 14 DARAG Management Accounts Balance Sheet 2020 Q1 – IFRS basis – YE19 and Q1 2020 balances shown. 15 Balance Sheet in the Directors' Report and Financial Statements for DARAG, for the financial year ended 31 December 2019. 16 DARAG Management Accounts Balance Sheet 2020 Q1 – IFRS basis – YE19 and Q1 2020 balances shown. 17 Solvency II Risk Driver Tree for each quarter from 2018Q2 through 2019Q4 Supplementary Report of the Independent Actuary on the proposed transfer of a portfolio of Architects and Engineers Professional Indemnity business from Zurich Insurance plc to DARAG Deutsche Versicherungs- und Rückversicherungs-AG 28 May 2020 10
MILLIMAN REPORT 3.45 As at 31 December 2019 on a Solvency II basis, I note that both the eligible own funds and the SCR are similar to the forecasts in DARAG Germany’s ORSA document, dated November 2019 discussed in paragraphs 6.73 and 6.74 of the Report. The ORSA had forecast that DARAG Germany would be a more than sufficiently capitalised insurer as at 31 December 2019 and the SFCR has confirmed it. 3.46 As at 31 March 2020, according to the most recent IFRS management accounts shared, DARAG Germany incurred a net loss during the first quarter of 202018, driven by a drop in the fair value of available-for-sale financial assets. IFRS balance sheet equity during the first quarter of 2020 reduced by a smaller amount. Available-for-sale financial assets reduced in value because of higher risk spreads resulting from COVID- 19 related market volatility during March. DARAG Germany initiated a €6.5 million19 capital injection in order to support the financial strength of DARAG Germany. Reinsurance 3.47 DARAG Germany has not purchased any additional outwards reinsurance during 2019. Reserving 3.48 On a GAAP basis as at 31 December 2019, DARAG Germany held gross technical provisions of €347.3 million, including unearned premium of €3.7 million, with reinsurers’ share of these technical provisions being €34.4 million20. On an IFRS basis as at 31 December 2019, DARAG Germany held gross technical provisions of €311.8 million, including unearned premium of €4.4 million, with reinsurers’ share of these technical provisions being €33.9 million21. 3.49 DARAG Germany has provided me with their Actuarial Function Report (“AFR”), detailing the analysis undertaken by the DARAG Germany actuarial team as at 31 December 2019. The 2019 validation report, and its associated document back testing referred to in the AFR shows that, overall, estimates of gross and net ultimate losses related to portfolios contributing to the IFRS balance sheet as at 31 December 2018 reduced by €2.8 million and increased by €1.6 million, respectively, during 2019. For new business secured during 2019, the estimated ultimate losses are broadly similar to the amounts discussed in the Report. 3.50 I have also seen a draft version of an independent reserve review report conducted by an external actuarial consulting firm for DARAG Group Limited as at 31 December 2019. Similar to that observed in the two prior independent reviews, and discussed in paragraph 6.43 of the Report, the review is supportive of the level of IFRS reserves set by DARAG Germany. On a net basis as at 31 December 2019, the independent estimate was less than 5% higher than the DARAG Germany held reserve. I note that the external actuarial consulting firm considers the held reserve related to the Transferring Business for attritional claims and pure IBNR for large claims to be reasonable, while not taking a position with respect to large claim IBNeR. 3.51 The total of the claim provisions, gross and net of reinsurance, held as at 31 December 2019 was more than it had been as at 30 September 2019, largely reflecting the securing of one additional transaction, slightly offset by claim payments related to existing transactions as at 30 September 2019. The claim provisions were calculated as at 31 December 2019 and 31 March 2020, using the same process and methodology as used for the 30 September 2019 and previous valuations. I have no reason to believe that there has been any change over the period in the relative strength of the provisions. 3.52 Based on my review of the updated financial information provided by DARAG Germany, I am satisfied that the financial strength of DARAG Germany has not materially changed as compared to the time of the most recent financial information used in preparing the Report. I therefore have no reason to change any of the conclusions set out in the Report in relation to DARAG Germany. 3.53 Furthermore, at the date of this Supplementary Report, I am informed by the management of DARAG Germany that there have been no significant developments in the assets and liabilities of DARAG Germany since 31 March 2020 (the most recent date at which financial information is available). 18 DARAG Management Accounts Profit and loss account 2020 Q1 – IFRS basis 19 DARAG Covid-19 Business Impact Analysis paper dated 21 April 2020 20 Balance Sheet in the Directors' Report and Financial Statements for DARAG, for the financial year ended 31 December 2019. 21 DARAG Management Accounts Balance Sheet 2020 Q1 – IFRS basis – YE19 and Q1 2020 balances shown. Supplementary Report of the Independent Actuary on the proposed transfer of a portfolio of Architects and Engineers Professional Indemnity business from Zurich Insurance plc to DARAG Deutsche Versicherungs- und Rückversicherungs-AG 28 May 2020 11
MILLIMAN REPORT COVID-19 PANDEMIC 3.54 As at the date of this Supplementary Report, Germany and many other countries of the world are trying to manage the COVID-19 pandemic. The governments of most of the developed nations, including Germany, have restricted the movement of people and are encouraging social distancing in order to slow the spread of the virus and to protect the national health infrastructures. This has led to an economic slowdown and significant volatility in the financial markets. It remains unclear for how long such measures will need to be in place in each country and how quickly their respective economies will recover. 3.55 In the following paragraphs, I consider the effect of the pandemic and its consequences on ZIP, DARAG Germany, and also on the Scheme itself. In particular, I consider the impact upon the insurance activities of the entities, on their liquidity, on their balance sheets and on operational matters. Insurance 3.56 For ZIP, loss reporting and settlement patterns will be impacted and result in a greater level of reserving uncertainty. Depending on how long the outbreak lasts and its effects on economic growth and consumer sentiment, future business could be adversely impacted by lower customer retention and reduced levels of new business. The ultimate impact on diversified exposures of ZIP’s business is expected to vary across branch and line of business. 3.57 DARAG Germany’s portfolios are predominantly in run-off, meaning that most of the policies which make up their business have expired. Of those portfolios with unexpired exposure, the coverage provided by the underlying policies (e.g. change of ownership and professional indemnity) are unlikely to be directly exposed to the risks inherent in the COVID-19 pandemic. Therefore, changes in loss reporting and settlement patterns, all else equal, will have a smaller impact than for ZIP. 3.58 With respect to the longer term insurance activities, DARAG Germany sees potential opportunity manifesting in the form of an increase in demand for run-off deals. Investments 3.59 During the first quarter of 2020, the investments of ZIP had collectively lost less than 2.5% of the total value of the investment portfolio at 31 March 2020. This relatively small loss reflects the significant proportions of high quality fixed income instruments and cash within their investment portfolios. The only change in investment strategy planned for the short term has been to enter an equity hedge in order to protect against further downside equity risk. As described in paragraph 4.23 of the Report; risks associated with the investment portfolio are monitored in detail by the Asset Liability Management Investment Committee (“ALMIC”). 3.60 Although also invested in predominantly high grade corporate credit instruments, over the period of 29 February 2020 to 7 April 2020, the investment assets in DARAG Germany’s balance sheet lost nearly 9% of their value. DARAG Germany does not intend to change its investment strategy as a result of the pandemic, but it will continue to monitor the developments of the investment portfolios, risk free rates and carry out regular solvency estimations to ensure regulatory, client and bank covenant compliance. It regards the fall in asset values to be a short term issue, whereas their investment strategy is intended to operate over the long term. 3.61 The market value of assets held in the Custody Account had collectively lost 8.7% of the total value of the investment portfolio between 29 February 2020 and 31 March 2020, requiring a top up from DARAG Germany. Capital 3.62 Since 31 December 2019, the capital position of ZIP has continued to meet its regulatory capital requirements despite significant falls in financial markets. ZIP received a capital contribution of €305 million from its shareholders on 23 March 2020, to offset the impact of financial market movements since 31 December 2019. 3.63 Since 31 December 2019, the capital position of DARAG Germany has continued to meet its regulatory capital requirements despite significant falls in financial markets. In order to maintain a capital coverage ratio at a level consistent with its capital management policy, DARAG Germany received a capital injection of €6.5 million. Supplementary Report of the Independent Actuary on the proposed transfer of a portfolio of Architects and Engineers Professional Indemnity business from Zurich Insurance plc to DARAG Deutsche Versicherungs- und Rückversicherungs-AG 28 May 2020 12
MILLIMAN REPORT Liquidity 3.64 During the first quarter of 2020, ZIP experienced virtually no change in operational cash flows, implying that ZIP’s outgoings have not noticeably reduced. The additional liquidity requirements due to COVID-19 are currently estimated not to exceed €250 million. Given ZIP’s large proportion of liquid assets, most notably cash, no liquidity concerns have been raised. As described in paragraph 4.29 of the Report, ZIP manages the risk through the implementation of its Liquidity Policy, rather than through holding additional risk capital. 3.65 DARAG Germany has access to funds via DARAG Group’s intragroup financing that has been put in place for 2020. Over and above this, there is significant liquidity based on the continually monitored liquidity plan, and weekly reports to the Board on changes to the liquidity (committed and non-committed). Operational 3.66 ZIP implemented its business continuity plan at an early state. Measures taken for the German Branch of ZIP leading to approximately 95% of employees working from home include the following: increasing the VPN and IT capacity for employees to work from home; increasing hygiene measures on premises; enforcing travel restrictions for employees and critical suppliers; and other necessary adjustments to staff schedules. The resilience of ZIP operations are monitored and discussed weekly. 3.67 DARAG Germany implemented its business continuity plan at an early stage and practically all employees are working from home. All major service providers are also working remotely with DARAG Germany providing oversight to ensure continuity of service. All of DARAG’s systems are running without interruption, the VPN connection is not overloaded, and the IT service provider confirmed that “no issues” have been reported. I note that DARAG Germany provides a number of services to other companies within the DARAG Group, including the IT platform and M&A services. To date, one member of DARAG Germany’s staff has tested positive for the virus and he has since recovered. 3.68 An exercise by DARAG Germany’s claims department has been carried out to ascertain the business continuity risk exposure emanating from the outsourced claims handling activities carried out by third party administrators (“TPAs”). The risk is considered low and no cases of COVID-19 have been reported to date. Members of the claims department have reviewed the business continuity plans for each TPA and are holding weekly calls to monitor the operability. 3.69 Based on their experience to date, DARAG Germany does not envisage any operational issues that would affect the Scheme. 3.70 Communications with the relevant policyholders were completed by ZIP on 8 April 2020, and placed on public display at both the Frankfurt and Dublin office locations of ZIP, the Hamburg office location of DARAG Germany and on a dedicated webpage. The lock-down should not have affected the ability of any affected stakeholder to access information regarding the Scheme or to ask questions about, or raise objections to, the Scheme. This is evidenced by the fact that ZIP has received a number of responses to the communications issued to relevant policyholders, as detailed in paragraph 7.12 below. I am satisfied that all objections to the Scheme have been considered appropriately and responded to promptly by ZIP. ZIP has confirmed that all of the objections to the Scheme will be brought to the attention of the Court at the final hearing. It is not expected that the practicalities of effecting the Scheme, should it be approved by the Court, will be affected by the continuing effects of the pandemic. Conclusion 3.71 The ultimate outcome of the COVID-19 pandemic remains uncertain. Much will depend on factors yet unknown, such as how quickly countries and their economies can come out of lock-down, whether subsequent (partial) lock-downs will be necessary and whether the economies are affected in the long-term. However, so far, I conclude that the impact on both ZIP and DARAG Germany has been moderate and broadly similar. Both ZIP and DARAG Germany have met their respective regulatory capital requirements despite significant falls in financial markets with moderate help from their shareholders in the form of a capital contribution; and both have successfully implemented their respective business continuity plans such that there has been no material outage with respect to servicing policyholders. Therefore, I conclude that the uncertainty associated with the consequences of the COVID-19 pandemic does not alter my view regarding the impact of the Scheme on ZIP, DARAG Germany, or the Transferring Policyholders. Supplementary Report of the Independent Actuary on the proposed transfer of a portfolio of Architects and Engineers Professional Indemnity business from Zurich Insurance plc to DARAG Deutsche Versicherungs- und Rückversicherungs-AG 28 May 2020 13
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