STUDY@UNISA 2017 connect, plan and study
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TABLE OF CONTENTS • Re-admission to Unisa in 2018 4 • Prepare for study success 8 • Get started with your studies 22 • Do your assignments 48 • Prepare for the exams 58 • After the exams 66 • Student values and rules 70
WELCOME TO YOUR UNISA STUDIES If you’re new to Unisa, welcome. We hope that your journey with us will be both exciting and rewarding. To our returning students, welcome back. You already know what you’re in for. What you may not know is that Unisa is changing. We’ve implemented a whole lot of new processes, procedures and features, all designed to make your distance learning experience better. RE-ADMISSION PREPARE FOR GET STARTED TO UNISA IN 2018 STUDY SUCCESS WITH YOUR STUDIES 2 The information contained in this brochure was correct at the time of publication (10 October 2016).
INTRODUCTION This brochure has all the tips and information you need to succeed at distance learning and, specifically, at Unisa. Think of it as a survival kit, complete with map, instructions, advice and a list of tools. Just follow the map, read the instructions, take the advice and use the tools. If you’re self-motivated, if you have independent study skills, if you have the “right stuff”, so to speak, you should do fine. The Unisa system is designed to help you. Follow that system, adapt it to suit you and pretty soon you’ll be flying. DO YOUR PREPARE FOR AFTER STUDENT ASSIGNMENTS THE EXAMS THE EXAMS VALUES AND RULES STUDY @ UNISA 3
RE-ADMISSION TO UNISA IN 2018 4 The information contained in this brochure was correct at the time of publication (10 October 2016).
UNISA RE-ADMISSION The admission requirements to Unisa and the number of modules a student must pass per semester have changed. Please visit www.unisa.ac.za/readmission2013 for this important information to ensure that you are able to progress with your studies and graduate within the stipulated qualification time. Important note: If you don’t meet these requirements, you run the risk of not being allowed to study further at undergraduate level at Unisa. STUDY @ UNISA 5
UNISA RE-ADMISSION We urge you to plan and approach your studies with diligence. 6 The information contained in this brochure was correct at the time of publication (10 October 2016).
RE-ADMISSION IN 2018 YES 1ST YEAR OF STUDY YES Pass at least 36 credits per year/over 2 FROM 2ND YEAR consecutive semesters. Exception: OF STUDY If you are a student following an alternative pathway/extended Pass at least 48 credits per year/ programme, please note that you over 2 consecutive semesters. must pass at least 24 credits per year/ over 2 consecutive semesters. NO ADMISSION DECLINED NO Failure to pass the required number of modules will result in you not being able to study further at undergraduate level. A student wishing to be re-admitted to Unisa after being excluded on the basis of poor performance in a qualification may only do so after providing proof of successful study at NQF level 4, 5 or higher at another training institution or a Unisa short learning programme (www.unisa.ac.za/slp). In order to satisfy the requirements of this rule, the student must have completed at least 48 credits before an application for re-admission will be considered. STUDY @ UNISA 7
PREPARE FOR STUDY SUCCESS • Commit to your studies • Assess yourself: Shadowmatch® • Create space in your life to be a distance learning student • Connect online • Organise your studies 8 The information contained in this brochure was correct at the time of publication (10 October 2016).
COMMIT TO YOUR STUDIES You have already made the decision to study. What do you have to do to You may have been thinking about studying get there? for a long time, and this opportunity means a Think about what you are committing to lot to your career and personal development. for the next 3 to 6 years. Think realistically Whether you are a new student, or a about what you need to do given your current returning student, you need to take some circumstances. This will help to minimise time to think about how you will commit disappointments and putting yourself under yourself throughout this process and what unnecessary pressure. you need to put in place to focus on your studies. The following questions may help Now reflect on your thinking about yourself as you to affirm (or re-affirm) your commitment a student. The biggest commitment you have to your studies: to make is the commitment to yourself: Do you believe you are capable of completing your Where are you now? qualification? Think about your circumstances (your career, studies, personal circumstances). What do you already have in place that can help you to succeed with What do you want? your studies? Think about what you hope will change and what you would like to achieve by completing your qualification. What do you need to put in place to help you succeed with your studies? STUDY @ UNISA 9
ASSESS YOURSELF SHADOWMATCH ® WHAT IT MEANS FOR YOU Unisa uses a system called Successful students in various Shadowmatch® to give you information qualifications are asked to participate in on the habits and behaviours that will the assessment in order to establish a contribute to your study success. Once benchmark or “shadow”. you have completed the assessment, you will receive a report comparing your habits to those of the top-performing students in your area of study (the benchmark/shadow). If your habits and 19 habits ONLINE COMPLETION behaviours do not match the benchmark participants are Single log on of top performers in their area of rated on study, it may be more difficult for you to perform to your full potential and this may influence your success in your chosen qualification. You will also receive Conceptual fitness a personal development plan to help you Task efficiency It will only take improve the habits which contribute to Attitude 30 minutes success in your chosen field of study. UPON COMPLETION For more information about YOU WILL RECEIVE: Shadowmatch, visit http://bit.ly/1HiT03e • Personal report • Personal development plan 10 The information contained in this brochure was correct at the time of publication (10 October 2016).
“This programme is very good and it’s a fact, it did help me understand a bit more about myself. Thank you Unisa.” “Shadowmatch gave me tips that I never noticed as I started my studies. I am now so sure about the career I chose.” FROM THE PILOT PHASE 91% of participating Unisa students recommend Shadowmatch® TWENTY-SEVEN “Thanks for this PERCENT motivational tool that I learnt more about what regard as a means for habits will help them sharpening my reasoning succeed strength.” STUDY @ UNISA 11
CREATE SPACE IN YOUR LIFE TO BE A DISTANCE LEARNING STUDENT MAKE TIME FOR YOUR STUDIES Have you thought about how much It sounds like a lot… and it is. Perhaps you’re time you will need for your studies? concerned about how you’re going to find sufficient time for your studies. You need to • You’ll need about 120 hours per module think seriously about how you are currently per semester for 12-credit modules: 50 spending your time and what you will need hours for reading and studying, 40 hours to change to create more time for your for doing activities and assignments, and studies. You may have to go to bed earlier 30 hours preparing for exams. and wake up at 04:00 to study, or you may need to negotiate a babysitter for Saturday • You’ll need about 240 hours per module mornings so that you can study. per semester for 24-credit modules: 100 hours for reading and studying, 80 hours Another important part of study planning is for doing activities and assignments, and to think about how you will use the time you 60 hours preparing for exams. have for your studies more effectively – more about this in part 3 of this brochure. 12 The information contained in this brochure was correct at the time of publication (10 October 2016).
+ + CREATE YOUR STUDY SPACE Space is so important. Remember, this is “distance” learning, so you won’t be on a campus. Your bedroom will be your campus. Or your study. Or just a desk if need be. Wherever that space is, ideally, it should be as personal and private as possible, a place where you like to be functional, comfortable and connected! As you create and negotiate your space, think about what you need. Do you need a quiet space with very few distractions? If this space is not readily available at home, where will you study? Will you be able to negotiate to study at a neighbour’s house during the day, or in a church hall or a library? NEGOTIATE SUPPORT Your study success is not only dependent on your own efforts – you need other people, such as your family, employer and friends. Negotiating the support of others means that you will help the people in your life understand the demands of open distance learning (ODL), and that you will communicate your challenges, successes and needs in terms of your studies. Negotiation is a give and take situation – you also have to think about what you can give back to those who support you. This can range from giving others feedback about your study process, spending time with them when you are not studying and including them when you reward yourself for your success. And, of course, don’t forget about getting the necessary support to cover the cost of your studies. Unisa’s Student Funding Division (DSF) offers services to assist you in obtaining funding to cover the cost of your studies. Bursaries and loans are available to academically deserving and financially needy students to relieve the stress of worrying about paying for your studies. Visit www.unisa.ac.za/studentfunding for more information or contact the Student Funding Officer at any of Unisa’s regional offices. STUDY @ UNISA MY STUDIES @ UNISA 13
CONNECT ONLINE Computers and the internet are becoming more THE BENEFITS OF ONLINE STUDY and more essential in the workplace, in life and • It saves so much time. You can submit in education. In distance learning, especially, assignments or get results at the click of these online tools play a huge role in your a button. study experience, because you don’t attend • You can connect with other people so much face-to-face lectures at Unisa - you connect to more easily too, which makes a big difference your university from a distance. The internet is when creating your academic network. simply the fastest, most effective and efficient • Work that you type on a computer is easier to way to do that. By embracing computers and read, easier to correct and easier to manage. encouraging our students to use the internet, • By using online systems regularly, you’ll we’re better preparing them for the demands of develop those online skills, thus preparing you the digital age. for the digital future. We understand that for some the cost of a MYUNISA computer can be difficult to manage, so we still Once your registration is activated, you can connect provide you with alternative channels (eg the with Unisa online. Register on myUnisa: Unisa’s post), but we urge you, if you can, to go online. online student portal is your most important study tool. It’s your lifeline, the primary link to your university. It’s how you communicate with Unisa and how Unisa communicates with you. • Check that you are linked to all the modules for which you have registered. • Check whether you need to purchase prescribed books. 14 The information contained in this brochure was correct at the time of publication (10 October 2016).
1 GO TO my.unisa.ac.za https://my.unisa.ac.za 2 CLICK ON THE LINK Claim Unisa login 3 CLAIM YOUR myLife e-mail account 4 WRITE DOWN your password and keep it safe CLAIM YOUR MYLIFE E-MAIL ACCOUNT All registered Unisa students get a free myLife e-mail account. Important information, notices and updates are sent SMS exclusively to this account, so it’s important Be sure to give us your mobile number too that you check it regularly. You can, if (by updating your details on myUnisa), as you prefer, choose to have these e-mails we sometimes also SMS relevant changes forwarded to another e-mail account. to you. STUDY @ UNISA 15
CONNECT ONLINE FACEBOOK, TWITTER, LINKEDIN & YOUTUBE These are great channels through which to share ideas, find other students, ask questions and generally stay informed. Visit Facebook at www.facebook.com. Search for “University of South Africa” and “like” the Unisa fan page. To find Unisa on Twitter, visit http://twitter.com/unisa. Once you have a LinkedIn profile, search for the Unisa page, and also request to join the Unisa Career Connections group. To find Unisa on YouTube, visit www.youtube.co/UnisaVideos UNISA RADIO Unisa Radio keeps you updated and informed on a whole range of Unisa-related topics. Their programming consists of music, informative interviews and talk shows. Where to tune in? You guessed it. Unisa Radio is on the internet. Access it via radio.unisa.ac.za or by clicking on the Unisa Radio link on myUnisa. 16 The information contained in this brochure was correct at the time of publication (10 October 2016).
LEARNING ONLINE SKILLS If you don’t know how to use a computer, there are numerous online courses that teach basic computer skills. It’s important to understand a word processing program (such as Microsoft Word or OpenOffice Writer), how to receive and send e-mails, and how to search the internet. The Goodwill Community Foundation has over 750 free online computer classes available on their website: http://www.gcflearnfree.org. In addition to the online lessons, there are mobile apps that you can download to your Android phone, iPhone or iPad to help you learn on the go. The online classes available cover aspects of Microsoft Office (Word, Excel, PowerPoint, etc), as well as internet and e-mail basics. The various search engines available on the internet are indispensable whether you’re doing research or looking for training courses. Use specific keywords such as “basic Windows 7 tutorial” or “basic Google search techniques” to define your search. HOW AND WHERE TO GUIDELINES FOR ONLINE CONNECT ONLINE BEHAVIOUR It’s best to have your own computer and your The general guidelines for online behaviour are own internet connection – 3G or an ADSL line. often referred to as “netiquette” and these can But if you don’t have a computer or online include respecting others’ opinions in discussion access, you do still have online options: forums, keeping messages concise, avoiding bad language and sarcasm, and so on. • You can use an internet café or some other public internet facility. myUnisa, our student portal, is an online • You can negotiate to use someone else’s PC environment focused on learning. It is a space and/or internet connection. where you can express your opinions about • You can make use of Unisa’s Telecentres. learning matters even if your opinions differ from what others are saying. A list of telecentres are available that provide (limited) free internet access for registered Formal electronic Unisa sites should be used for Unisa students which you can find at formal study purposes only. Unisa sites may not be http://www.unisa.ac.za/telecentres used for private communication or advertising. No third party should be given access to any of these sites. Misuse of these sites could result in you not being permitted to study further at Unisa. STUDY @ UNISA 17
ORGANISE YOUR STUDIES BEFORE YOU RECEIVE YOUR STUDY PACK Even before you receive your study pack, you can • Check that the module codes in the get ready to study. You can inventory letter match the modules for • download your study material and tutorial which you have registered. letters from myUnisa • Check that the information on your student • confirm all your contact details on myUnisa card is correct. The student card confirms • check which prescribed books you need and that you are a Unisa student (accompanied make arrangements to obtain your books by your ID or passport) and grants you access to libraries, examination venues YOUR STUDY PACK and other campus facilities. Keep it with All your study material is available on myUnisa (study you when you visit any Unisa facility. If you material for fully online modules is only available on lose it, you can request another one by myUnisa). Study packs are also sent to students via sending an e-mail to despatch@unisa.ac.za courier or post (depending on the option you selected or an SMS to 43579. at the time of registration). Once you’ve received your • Check your personal barcodes which you’ll study pack you should do the following: need for each printed assignment you • Read the inventory letter to make sure that all the submit via the post office or assignment material in the study pack matches the inventory box. You can request additional barcodes letter. If not, send an e-mail to despatch@unisa.ac.za from Unisa by sending an e-mail to or an SMS to 43579. despatch@unisa.ac.za or an SMS to 43579. 18 The information contained in this brochure was correct at the time of publication (10 October 2016).
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ORGANISE ORGANISE YOUR STUDIES YOUR STUDIES SCAN SCAN YOUR YOUR STUDY STUDY MATERIAL MATERIAL Spend about Spend your about 2 study 2 hours hours per pack, per module including modulesto your toscan study scanthrough throughthe guides or thematerial materialyou modules online youreceived receivedinin documents. your study pack, including your study guides or module online documents. 11 READ READ YOUR YOUR TUTORIAL TUTORIAL LETTERS LETTERS 22 Carefully read Carefully read through through all all your your tutorial tutorial letters letters and and make make notes notes of of assignment assignment dates, dates, examination dates, prescribed books, recommended reading and examination dates, prescribed books, recommended reading and additional additional information included information included by by your your lecturer. lecturer. BUY YOUR BUY YOUR PRESCRIBED PRESCRIBED BOOKS BOOKS Each Each tutorial Tutorial letter Letter101 101has hasaalist listofofprescribed prescribedbooks booksandandrecommended recommendedreadings. readings. Buying your your books books from from an an official official Unisa Unisa bookseller bookseller will will ensure ensure that that you you get get the the 33 Buying correct correct editions. When ordering, please include the name, ISBN number and edition. editions. When ordering, please include the name, ISBN number and edition. The recommended The recommended readings readings on on your your list list are are available available from from the the library. library. Find Find the the approved approved Unisa Unisa booksellers booksellers on on our our website website at at http://bit.ly/1oysnyq http://bit.ly/1oysnyq CREATE CREATE A A FILING FILING SYSTEM SYSTEM Create aa filing Create filing system system for for each each module module where where you you can can file file all all your your tutorial tutorial letters, letters, study notes, assignments and everything related to that module. When study notes, assignments and everything related to that module. When downloading downloading 44 your study your study material, material, organise organise the the material material for for each each module module in in separate separate folders. folders. Use Use your Microsoft OneDrive online storage space (or any other cloud storage your Microsoft OneDrive online storage space (or any other cloud storage service service such as such as Google Google Drive, Drive, Box Box or or Dropbox) Dropbox) toto save save your your study study material material and and all all other other documents related to your studies online. This way you can access these documents related to your studies online. This way you can access these documents documents anytime, anywhere anytime, anywhere and and on on any any device device with with internet internet access. access. 20 The information contained in this brochure was correct at the time of publication (10 October 2016).
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GET STARTED WITH YOUR STUDIES • Schedule your semester or year • Effective learning strategies • Creating your personal learning network • Regional centres • Counselling services • Student Affairs • Libraries • Academic Literacies Services • Dealing with challenges related to your studies 22 The information contained in this brochure was correct at the time of publication (10 October 2016).
SCHEDULE YOUR SEMESTER OR YEAR We know that in addition to your studies, you have a number of other commitments. To avoid becoming overwhelmed, or feeling out of control, it is important to have a structure to manage your responsibilities and keep focused on your studies. Your study plan will also help you to renegotiate your time with yourself and others. The following activity will help you to get started with your study planning. Step 1: Step 3: Start by thinking about when you will study. Take a look at your planning. What do you Where will you find time to study? Think about now realise about your time? Will this work all your commitments and think about the time for you? Do you need to change the time you when you are at your best. If you are working a spend on some activities? What do you need full day, for example, would it be better for you to reprioritise? to get up earlier in the morning to study or are you able to study late at night? Step 4: Complete another weekly plan where you Step 2: include blocks of study time. Take stock of what you do and where you spend your time. Use the table on the next page as an example of how to do this. Be completely honest so that you can get a realistic overview of how you are currently spending your time. STUDY @ UNISA 23
SCHEDULE EXAMPLE Time Sunday Monday Tuesday Wednesday Thursday Friday Saturday 4:00-6:00 Sleep Sleep Sleep Sleep Sleep Sleep Sleep 6:00-7:00 Prepare and Prepare and Prepare and Prepare and Prepare and travel to work travel to work travel to work travel to work travel to work 7:00-8:00 8:00-9:00 Gardening, Work Work Work Work Work Shopping/ chores children’s 9:00-10:00 sporting activities 10:00-11:00 11:00-12:00 Family time 12:00-13:00 Lunch Lunch Lunch Lunch Lunch Family time 13:00-14:00 Work Work Work Work Work 14:00-15:00 Reading 15:00-16:00 16:00-17:00 Meet with friends 17:00-18:00 Travel to home Travel to home Travel to home Travel to home Travel to home 18:00-19:00 Chores Chores Chores Chores Chores Family time 19:00-20:00 Family time Family time Family time Family time Family time 20:00-21:00 Sleep Watch TV Watch TV Watch TV Watch TV Watch TV Watch TV 21:00-22:00 Watch TV Watch TV Watch TV Watch TV Watch TV Sleep 22:00-23:00 Sleep Sleep Sleep Sleep Sleep 23:00-12:00 12:00-4:00 24 The information contained in this brochure was correct at the time of publication (10 October 2016).
YOU HAVE SOME OPTIONS. YOU CAN • use the physical year planner you received with this brochure • download a planner from the internet • use the calendar app on your cellphone or computer • use the calendar on myUnisa STUDY @ UNISA 25
SCHEDULE TIME SCHEDULE STUDY TIME Allocate enough time to • work through your study guides (if your module has one) • read your prescribed books It is important that you think about what you You need to set a study will have to sacrifice (or put on hold) to complete your qualification. programme for yourself for the year and allocate sufficient STEPS TO FOLLOW: • Calculate the number of weeks until the time to work through the exams. • Deduct 2 weeks from that time for final study guides, to study and exam preparation. read the relevant sections • Divide the work in each study guide into “chunks”. of the prescribed books, • Schedule these chunks into the weeks you to incorporate additional have available, giving more time to more difficult work. material if necessary, to • Include 2 hours at the end of each week do the assignments and to to evaluate your progress. prepare for the examinations. 26 The information contained in this brochure was correct at the time of publication (10 October 2016).
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SCHEDULE TIME Start with noting or scheduling your assignment due dates and provisional examination dates. For 12-credit modules, you will need to spend at least 120 hours working on the module. This includes approximately 50 hours of reading and studying the learning material, 40 hours of doing activities and assignments, and 30 hours of preparation for the examination. For 24-credit modules, you will need to spend at least 240 hours working on the module. This includes approximately 100 hours of reading and studying the learning material, 80 hours of doing activities and assignments, and 60 hours of preparation for the examination. 28 The information contained in this brochure was correct at the time of publication (10 October 2016).
50 hours reading 12-CREDIT MODULES and studying the You will need to spend at least 120 material hours working on the module 40 hours doing assignments and activites 30 hours preparing for examinations 100 hours reading and studying the material 80 hours doing assignments and 24-CREDIT MODULES activites You will need to spend at least 240 hours working on 60 hours the module preparing for examinations STUDY @ UNISA 29
EFFECTIVE LEARNING STRATEGIES While study methods are different, they Everyone’s different. Different do all use common techniques. You need things work for different people. to divide your time between reading your books and study material, making notes, Tried and tested study methods revising your work, memorising your work have proved successful over and testing yourself. time. A study method is a step- by-step process you follow each time you study. Each time you Here’s one study method you repeat a process, that process could try, involving 3 stages: gets easier. Your brain learns. STAGE 1: EXPLORATION A good study method trains the brain to absorb, store and access STAGE 2: FIXATION information more effectively. STAGE 3: TESTING 30 The information contained in this brochure was correct at the time of publication (10 October 2016).
1 STAGE 1 Exploration READ MATERIAL AND MAKE NOTES Making notes helps to summarise the material you’ve read, and helps you integrate and organise information into logical sections. Simply reading your material is not enough. Notes are a record of your time spent on a particular section. They link study, reading, doing assignments, memorising 2 and writing exams. Making notes is the best way to understand and recall information. STAGE 2 Fixation Two main note-making methods: • Visual note-making: using mind maps, spider REVISE grams, branching notes, cluster grams, tables, Revision helps you to fix the information flow charts and organograms in your brain. It should take 20% of your • Narrative note-making: *Cornell system, lists, time. Revision is one of the most powerful timeline notes, keywords, paragraphs, memory techniques you can use. Revise your ques tions, segmenting and labelling work within 24 hours of studying it. You will have forgotten up to 25% of the facts, but Which note-making method should you use? this is normal. Then revise the work again, You will need to experiment with which method before continuing with memorising new works best for you and the module you are busy material. The revision process is where you with. For example, you could try using mind maps bring all your knowledge together and start to map the outline for a specific module, and then fixing the content in your memory. By the the Cornell method for making detailed notes time you revise again you should be familiar related to your learning objectives. with the content of the module. *Read more about the Cornell system: http://bit.ly/1ahn1Ys STUDY @ UNISA 31
EFFECTIVE LEARNING MEMORISE While you may understand the information you study, there’ll always be material that needs to be memorised. This is the last stage of studying and preparing for exams, and can only be done effectively once you understand the material. It should take up to 15% of your time. While you’ll need to argue points of view, form opinions and analyse texts, you’ll also need to memorise facts, ideas and keywords. Memorising is the second part of “fixation”. By memorising information, 3 you develop reasoning skills based on a sound factual foundation. Like everything worthwhile, STAGE 3 memorising can be difficult. Testing EVALUATE REVISE Evaluating your performance against existing goals Work through old exam papers and discuss helps to set more realistic goals in the future, the material (with lecturers and fellow prepares you for exams and gives you an idea students) using language appropriate to your of the volume of work required. Evaluate your subject matter. Reference the facts you’ve progress at the end of each study week by asking memorised and note areas that still need these questions: work or memorising. • Did I commit to the time I wrote down and did I use my study time effectively? If not, what do I Testing yourself is also part of this stage. have to do differently this week to manage my It involves using your notes to test yourself, study time more effectively? answering old exam papers (available on • Am I coping with the content or do I need help myUnisa), and discussing your material with to understand it? Who must I ask for support? lecturers and fellow students. It should take • Are there additional commitments I need to 10% of your time. schedule for next week? 32 The information contained in this brochure was correct at the time of publication (10 October 2016).
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CREATE YOUR PERSONAL LEARNING NETWORK Distance learning is a different way of learning… there is a physical distance between you and Unisa. For most of us, this means that our previous learning experiences will not have prepared us for the Unisa study journey. Unisa has a number of support services for our students – from tutorial CONNECT WITH YOUR support to counselling, to online tools. The LECTURER AND E-TUTOR “distance” in distance learning means that most Unisa is changing. Most of our tutors – the of your interactions with Unisa will take place at experts we employ to help you – are now a distance – mostly in digital format. Your study e-tutors, communicating exclusively via world will be the environment you create – a myUnisa. They’re there to guide you, give you room at home, a desk somewhere at work and, of advice, explain difficult concepts and generally course, the connections you make and the virtual enrich your Unisa experience. e-Tutors are networks you develop. experts in their fields. They’ve been down the same road and they’ve excelled, so they can CONNECT ONLINE also advise you on effective study and research myUnisa (https://my.unisa.ac.za) is Unisa’s online methods, help you plan and schedule study student portal and is your most important time, and help you to develop study skills. study tool. It’s your lifeline – the primary link to your university. It’s how you communicate You may, of course, also contact the lecturers with Unisa and how Unisa communicates with responsible for your modules. Your Tutorial you. Don’t forget to also claim your free myLife Letters 101 and myUnisa will contain the e-mail account, which Unisa will use to send you contact information and process to follow important information, notices and updates. when contacting your lecturers. 34 The information contained in this brochure was correct at the time of publication (10 October 2016).
+ + STUDY GROUPS Being isolated and removed from your lecturers and fellow students is often one of the major challenges of distance education. You can overcome this by joining and forming study groups with fellow students. Being part of a study group will allow you to discuss problems, link new subject matter to sections of work you have already mastered and check that your understanding of a module is the same as how others understand it. For more information about establishing and managing a study group, visit this webpage: http://bit.ly/1Oh3msZ TUTORIAL CLASSES Tutorial classes allow students to interact, collaborate and learn from one another. Discussions are facilitated by experienced tutors, focusing on problem areas, key issues and themes. While the trend at Unisa in 2017 is more towards e-tutoring, physical tutorials are still held at some centres. Check with your closest regional centre to see if tutorials are offered in your modules. WORK-INTEGRATED LEARNING (WIL) Unisa recognises the value of practical experience in the academic learning process. Our work-integrated learning (WIL modules) (in certain curriculums) requires that students work in their chosen fields, on site, in a real work environment. Your Tutorial Letters 101 for WIL modules contain all the relevant details. STUDY @ UNISA 35
REGIONAL CENTRES VISIT A UNISA REGIONAL CENTRE TO Indicates Unisa regional • connect to Unisa hub • get advice • meet other students Indicates Unisa regional • make use of Unisa services service centre • have conversations with counsellors (limited services) • use our Academic Literacies Services • use a computer (* there are a limited number of computers available at the For more information on Unisa’a regional regional centres) centres, go to www.unisa.ac.za/regions 36 The information contained in this brochure was correct at the time of publication (10 October 2016).
GAUTENG LIMPOPO Pretoria/Sunnyside Polokwane Florida Makhado Johannesburg Giyani MIDLANDS Ekurhuleni Rustenburg Vaal Bloemfontein Limpopo Kimberley Potchefstroom MPUMALANGA Kroonstad Mbombela (Nelspruit) Mafikeng Gauteng Middelburg North West Mpumalanga Free State KwaZulu-Natal Lesotho Northern Cape KWAZULU-NATAL Durban Pietermaritzburg Eastern Cape Newcastle Richards Bay Western Cape Wild Coast EASTERN CAPE WESTERN CAPE Mthatha East London Cape Town Port Elizabeth George STUDY @ UNISA 37
COUNSELLING SERVICES Unisa’s counselling services provide career, During and after your studies to academic and personal support to students. • identify opportunities through Support is available online and by e-mail, in career research person, by telephone and by letter. • prepare for job opportunities (searching for jobs and presenting You can have conversations with a yourself to employers through counsellor before application and your CV writing, online brand registration to and interview skills) • prepare yourself for the demands of open • learn how to create an effective and distance learning professional network • get career guidance and counselling to • consider postgraduate study help you link your studies to your career opportunities development During your studies to • develop an orientation to your Unisa studies • develop your learning skills (including time management and effective learning strategies) • learn how to cope with personal difficulties Visit our website at www.unisa.ac.za/ that impact on your studies (including counselling to start exploring self-help effective problem-solving and decision- resources related to these topics. making skills) • develop your career management skills Contact a counsellor (including planning your career, setting Counsellors are available by e-mail: career goals, making career transitions) counselling@unisa.ac.za and at various • develop graduate attributes such as centres: http://bit.ly/askcounselling problem-solving and decision-making skills 38 The information contained in this brochure was correct at the time of publication (10 October 2016).
STUDENT AFFAIRS Unisa doesn’t have the same face- STUDENT REPRESENTATIVE COUNCIL (SRC) to-face contact that you get at a The SRC is a committee of student leaders elected campus-based university. We do, by the students themselves, representing the students and ensuring that the student voice is however, care for the wellbeing considered in matters of governance and whenever and development of our students important decisions are made. If there is anything you wish to bring to the attention of the SRC, you - physically, emotionally, culturally can contact them via the regional centres or on myUnisa. and socially. Visit myUnisa or www.unisa.ac.za/src for more The different directorates and information on the SRC. divisions within the Student Affairs Department play a major role in connecting students, and address issues such as student social development, student governance and leadership development, and the needs of students with disabilities. They also respond to student enquiries. STUDY @ UNISA 39
LIBRARIES The library is one of the Unisa student’s Library app indispensable resources. Knowing how to use it You can download the library app from the Google (and using it extensively) is central to the successful Play Store or Apple App Store: Unisa student experience. The Unisa library is http://www.libanywhere.com/m/917 the largest academic library in Africa, containing over 2.7 million items, including books, reference This app will allow you to resources, e-books, e-newspapers and e-journals. • log into your library account • scan any book’s barcode to check if the Unisa Collections include library has the book in its collection • journal collections • search the library catalogue • audiovisual collections • request material • archives and special collections • renew items • locate a branch library near you The library provides free training sessions to students, covering library procedures, how to Requests search for material using the catalogue, etc. You can request material electronically, by fax or by If you don’t yet know how the library works, post (electronic is the preferred method). Requests book one of these sessions as soon as possible can be made at www.oasis.unisa.ac.za or m.oasis. by going to www.unisa.ac.za/librarytraining unisa.ac.za (for mobile devices) or via the Library site on myUnisa. As a registered student, you have free, unlimited library access for the current academic year. Faxed requests: +27 12 429 8128 This membership is cancelled directly after the (lists not accepted) completion of your final examination of that year. Your membership is re-activated upon re- Postal requests: The Manager: Request Services, registration. Being a member allows you to Department of Library Services • borrow material PO Box 392, Unisa 0003 • request material • access the library’s electronic items Requested items are sent to you free of charge. You can also visit http://libguides.unisa.ac.za 40 The information contained in this brochure was correct at the time of publication (10 October 2016).
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LIBRARIES Unisa libraries: Muckleneuk Campus, Polokwane, Returns Sunnyside, Durban, Cape Town, Science Campus The Unisa library now has a self-service system (Florida), Johannesburg, Rustenburg, East London, where you can self-issue and return library Nelspruit, Ekurhuleni, Pietermaritzburg and Akaki material at your convenience. You will need your (Ethiopia). student card and library OASIS PIN. All library material must be returned in person or by post Mobile libraries (buses): Western Cape, Limpopo on or before the due date. Damaged or lost (loan period for mobile libraries is one month and material must be replaced at the student’s cost. one renewal is allowed depending on demand). Students will not be able to re-register for a new year of study if there is outstanding library Borrowing material or unpaid fines against their account. You may borrow material at the lending counters or at the self-service terminals in the library. Library services Undergraduate students may borrow up to 8 • Free training items, postgraduate students up to 16 items, • Lending services undergraduate music students up to 12 items and • Self-service photocopying and printing postgraduate music students up to 20 items. (subject to the provisions of the Copyright Act 98 of 1978) Renewals • Literature searches You can renew your material in one of the • Research support following ways: • Services for students with disabilities • online (oasis.unisa.ac.za/patroninfo) • Subject-specific Library guide (LibGuides) • in person on http://libguides.unisa.ac.za • telephonically Enquiries Renewals will not be granted if there is a hold on E-mail: library-enquiries@unisa.ac.za the item or there is an outstanding library fine on Tel: +27 12 429 3133/3134 your loan record. Only two renewals are allowed. This is a summary only. For full details on the Items that cannot be renewed must be returned Unisa library - branches, procedures, rules, to the library immediately. payment information, tariffs and so on - go to www.unisa.ac.za/library 42 The information contained in this brochure was correct at the time of publication (10 October 2016).
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ACADEMIC LITERACIES SERVICES Our Academic Literacies Services focus on Undergraduate students supporting Unisa students, from undergraduate The Reading and Writing Service will help you level to doctoral level in any discipline, who aim to develop your competence in reading large to develop the following literacy abilities for amounts of material for your studies and in academic success: writing for different academic purposes. We offer • information literacy face-to face consultations where a member of • reading staff will help you to • writing • read with greater understanding • learning literacy • analyse and understand assignment questions • quantitative literacy (academic numeracy) • brainstorm and compile an assignment outline • obtain feedback on your first and successive Every Unisa learning centre has a face-to-face drafts of assignment answers Academic Literacies Centre, with a reading • practise self-editing for grammatical and and writing, research writing and quantitative surface errors literacy service. In addition, workshops will be run through the semester or year to build your confidence in your ability to read and write academically. 44 The information contained in this brochure was correct at the time of publication (10 October 2016).
The Academic Literacies Digital programme (AcaLit Digital programme) is available to undergraduate or first- time Unisa students who want to develop their academic literacy competence, ranging from academic English to numeracy. Send an e-mail to aLitDig@unisa.ac.za with a request to join this programme on myUnisa. The Quantitative Literacy Service provides students in all disciplines and at different levels with opportunities to consult a facilitator about calculations, concepts, graphs, equations, fractions, decimals and negative numbers through workshops and face-to-face consultations. Workshops (both general and discipline specific) are offered each semester which address critical aspects of quantitative literacy. Postgraduate students Quantitative literacies The Research Writing Service supports The Quantitative Literacy facilitator at the postgraduate students to become proficient regional learning centre is also available to advise in developing advanced reading strategies postgraduate students on their interpretation of and by coaching them in all stages of their data, with a particular emphasis on statistical and writing: graphic representations. • honours students: research reports • master’s students: proposals and Should you prefer to consult our facilitators by dissertations e-mail, please send an e-mail to acalit@unisa.ac.za • doctoral students: theses, abstracts, Here you may pose any academic questions conference presentations and papers, you might have about reading, writing, learning and articles for academic journals strategies and numeracy that crop up while you engage with your learning materials, assignments Please note that this is not an editing service. and exam preparation. The facilitator will start by looking at the meaning of your writing, and work towards Postgraduate students are welcome to submit no empowering you to proofread and edit your more than 15 pages of their writing at a time for own writing. Consultations with the Research feedback. Writing facilitator are usually by appointment to ensure that you, as a postgraduate For more information about the Academic student, receive their undivided attention. Literacies Services, visit www.unisa.ac.za/acalit or contact your nearest Unisa regional centre. STUDY @ UNISA 45
DEAL WITH CHALLENGES RELATED TO YOUR STUDIES WHAT IF THINGS GO WRONG? During your studies, you may experience challenges related to your studies, or challenges at home and work that impact on your studies. For example, if you receive feedback on an assignment that you do not agree with or you have regular conflicts with a colleague at work. When a conflict situation arises, it may be due to your perceptions and assumptions about others, or a clash of values or unresolved issues from the past that keep on re-surfacing. It may be helpful to take time to reflect on the situation to avoid a perpetual cycle of trying to solve what you think is a problem (but may no longer be a problem). When a challenge arises, use the following questions to reflect on the situation: • What is the problem/issue you’d like to • How can you use what you can control solve? Where are you at present? Where towards resolving the issue? are you stuck? • What resources do you need? How can • How are you feeling about the issue? you access these? What is influencing how you feel about the • Who do you need for support? problem? • What is your next step? What do you want • What are you hoping for? How do you see to focus on now? things changing? • What have you accomplished so far to help Download this handout to help you reflect you resolve this problem? on a current challenge you are • What can you control about this situation? experiencing and how you can manage • What can’t you control about this this more effectively: http://bit.ly/1ssxFNc situation? 46 The information contained in this brochure was correct at the time of publication (10 October 2016).
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DO YOUR ASSIGNMENTS • Types of assignments • Computer Science students • Submitting assignments via myUnisa • Assignment boxes • Submitting assignments by post 48 The information contained in this brochure was correct at the time of publication (10 October 2016).
ASSIGNMENTS Types of assignments Submitting via myUnisa is fast and reliable. Assignments help lecturers to see whether It’s also the easiest method. Simply follow the you understand the module, and they help instructions onscreen. We recommend that you to learn the work and prepare for you submit assignments via myUnisa, if at all exams. They’re critical and compulsory – you possible, and not via the post. won’t be allowed to write the examination unless you’ve completed the relevant Filling in a mark-reading sheet assignments. They also contribute to your Only use the orange mark-reading sheet that final mark, so it’s vital that you complete you received with your study material. No them according to the specified guidelines. other sheets will be accepted. Your mark- Always keep a copy of your assignment in reading sheet should look like the sample on case the university/the lecturer does not the next page. receive an assignment and you are requested to resubmit a copy. • Only use an HB pencil. • Do not attach a barcode sticker. Multiple-choice assignments • Mark-reading sheets should not be put These can be submitted in an assignment cover and stapled. • online, using myUnisa • A mark-reading sheet that is filled in • by completing a mark-reading sheet incorrectly, damaged or folded cannot and posting it to the university be marked. STUDY @ UNISA 49
ASSIGNMENTS FILL IN YOUR MARK-READING SHEET AS FOLLOWS: Space 1: Initials and surname (eg S Bengu). Space 2: Full postal address, including postal code. Space 3: Student number (use one block per digit). If your student number has seven digits, the last square remains open. Space 4: Under each square in space 3 is a series of digits from 0 to 9. Mark the digits that correspond with your student number. Mark your answer with a horizontal line through each digit. Space 5: Space 7: There is a unique assignment number at Code for course, half-course, paper or module (eg COS111-U). the top of the assignment questions in your tutorial letter. This number matches your Space 8: answers with the answers on the computer. Assignment number. It is used to mark your assignment. You must use the correct assignment number. Space 9: The question numbers on the sheet correspond with the Space 6: question numbers in the assignment. Next to question Mark the corresponding digit below each numbers are answer squares from 1 to 5. Mark the digit that square of the assignment number, as you corresponds with your answer. did with your student number. 50 The information contained in this brochure was correct at the time of publication (10 October 2016).
SHORT QUESTION OR ESSAY ASSIGNMENTS These should be compiled using a word processing package (eg MS Word) or handwritten. HANDWRITTEN ASSIGNMENTS LAYOUT AND FORMATTING Use either an official assignment pad or your own GUIDELINES FOR PRINTED A4 paper. ASSIGNMENTS: PRINTED ASSIGNMENTS Use double-line spacing and leave a 5cm blank 1 Set the paper size to space on the right-hand side of each page (for the A4, default tray, auto lecturer’s feedback). Please follow the lecturer’s feed or auto select instructions (found in your tutorial letters) and the printed instructions on the assignment covers. 2 Please use a header for all word processor files, Set the left margin to with your name, student number, module code at least 2.5cm and the and assignment number. right margin to 5cm Use the page break function to force a new page, ensuring that your page numbering stays as indicated on your contents page. 3 Use black ink • Pictures and diagrams may be included, provided that they are not too complex and are not in colour. 4 Use common fonts • Don’t embed objects from other programs eg: Times New that require dynamic links. Rather, create a Roman or Arial graphic of your spreadsheet or diagram, save it as a bmp, jpeg or gif and insert this file into Font size: 16 for 5 your document. • Keep tables simple. Complex tables can cause headings, 12 for printer memory problems. normal text STUDY @ UNISA 51
ASSIGNMENTS COMPUTER SCIENCE STUDENTS Please follow these guidelines. If you don’t, you run Submit programs or program output in either a text the risk of your assignment being returned to you (ASCII) file or in a word processor file. Only submit unmarked. Your list of assignments per module will one file per assignment – you may have to combine be updated on myUnisa. It’s your responsibility to different files into one document. You can create a ensure that your assignments are received by Unisa. single pdf document that combines different source To enquire whether the university has received your files. We suggest using a fixed width font (eg Courier), assignment, go to myUnisa or send an e-mail to so that your documents are more readable and assign@unisa.ac.za (include your student number in the indentation remains correct. Converting your the subject line). document to pdf will ensure that your file presentation remains exactly as you intended. Refer to your tutorial Assignments may be letters for the submission formats of assignments on • submitted via myUnisa (online) myUnisa. • placed in a Unisa assignment box • posted to Unisa (not recommended) TIPS FOR COMPLETING ASSIGNMENTS • submitted via courier (there is no charge if the Completing your assignments assignment is submitted in an official Unisa successfully involves envelope at the service point of the university’s • reading the assignment questions official couriers) • collecting the facts • compiling a structured response using We recommend that you type your assignments study guides, prescribed books, readings, on a computer, print them to PDF and submit discussions and the internet them online via myUnisa. • using headings and subheadings You will receive a status message and a reference number confirming that your assignment has been Assignments should consist of successfully submitted. You may only submit one • an introduction file per assignment on myUnisa. Zip files are only • a main heading accepted in some circumstances, so please follow the • a summary of the key facts instructions provided in your tutorial letters. • using proper referencing, including a bibliography You must retain copies of all your assignments Leave a space in the margin for comments. 52 The information contained in this brochure was correct at the time of publication (10 October 2016).
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ASSIGNMENTS SUBMITTING ASSIGNMENTS VIA MYUNISA Use a file format that can be uploaded to myUnisa. These formats are listed in the “Specify the type of file” drop-down list Don’t wait until the closing date on the submission screen. A pdf file is the Try to submit your assignments at least 3 preferred option (formatting and layout is working days before the due date, as you retained). Please do not submit assignments may experience unforeseen problems (eg in write protected/read only pdf formats. your internet connection is down) on the Use only the Adobe pdf format. Information day you want to submit your assignment. on pdf converters can be found on the myUnisa homepage under “Electronic Don’t submit the same assignment via resources”. Navigate to the assignments tool two separate channels (eg myUnisa and on myUnisa to start the process. When you the post). Any documents/assignments click “Continue”, your assignment will be uploaded to myUnisa must be virus free. uploaded to the Unisa network. This may If you repeatedly submit documents with take several minutes depending on the size viruses, you may lose the right to use of your assignment and the speed of your myUnisa. internet connection. Once the assignment is received, its details will be displayed on your screen for final checking. You can either go back and make corrections or click on “Submit assignment” to submit it. Ensure that your answers to multiple-choice Assignments of modules offered fully questions are ready before connecting to online must be submitted online. Hard the internet. It will cost you money to work copy assignments submitted for online out answers while online. Check for mistakes modules will be returned to the student before submitting an assignment. unmarked. 54 The information contained in this brochure was correct at the time of publication (10 October 2016).
Assignments submitted via myUnisa which are marked onscreen (except multiple-choice question assignments, blogs, portfolios and discussion forums) will be available for viewing on myUnisa. Notification of the marked assignment (together with a link) will be sent to your myLife e-mail account. Download your marked assignment, so that you have access to it even when you are offline. Unisa’s Assignment Division will not accept requests to cancel assignments submitted via myUnisa. It is your responsibility to ensure that the content of your assignment is correct before you submit it via myUnisa. ASSIGNMENT BOXES If you live near Pretoria, Midrand, Johannesburg, Cape Town, Polokwane or Durban and prefer to deliver your completed assignments personally, you may post your assignments in the assignment boxes, preferably two days prior to the assignment due date, at these campuses. Please do NOT post envelopes containing money in any of the assignment boxes. Unisa does everything possible to ensure that assignments reach us safely, but the university cannot take responsibility for the loss of assignments as a result of fire or theft. Assignments posted to the university must be in the envelopes supplied to you when you registered. Except for weekends and public holidays, the assignment boxes are emptied daily by Unisa staff. The collection time is approximately 07:00. If you submit an assignment via an assignment box and do not receive confirmation via SMS from Unisa within 7 days of submitting the assignment, please contact the Assignment Division. For more information about the location of additional assignment boxes, visit http://bit.ly/1MMpUir STUDY @ UNISA 55
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