STATION TRAVEL PLAN - SELBY - TRANSPENNINE EXPRESS
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
Station Travel Plan - Selby Introduction What is a Station Travel Plan? The Department for Transport defines a Station Travel Plan as: “A strategy for managing the travel generated by your organisation, with the aim of reducing its environmental impact, typically involving support for walking, cycling, public transport and car sharing”. TransPennine Express maintains Station Travel Plans for all 19 stations where they are currently the Station Facility Owner (SFO). Why Develop a Station Travel Plan? Up until March 2020 demand for rail continued to grow, with more and more people choosing to travel by rail each year. It is predicted that, post the COVID-19 pandemic, within the next 30 years demand for rail will more than double from pre-March 2020 levels. TransPennine Express is at the heart of this growth, with double digit percentage growth in passenger journeys year on year historically and a doubling of customer numbers since the franchise was established in 2004. With growth of this magnitude, it is important that alongside investing in new trains, operating more services and enhancing the customer experience, we are considerate of how customers travel to and from the station to access the railway network. Against the landscape of a changing culture towards private transport, with many millennials choosing not to own a car, and instead adopt solutions such as Uber, dockless bike hire and car sharing schemes, a Station Travel Plan allows operators to identify the developments which are required to keep pace with society. It also allows us to identify key areas of change, with the evident shift from internal combustion to electric cars and hybrids, we are able to set out plans for providing the infrastructure to support this shift. We will use the Station Travel Plan as a tool to identify and document opportunities to improve intermodal access and promote sustainable travel, informed by data from the National Rail Passenger Survey and our own shadow survey, from which we can evaluate customer satisfaction with our developments as we strive to offer a seamless and sustainable solution for all customers door to door journeys, paying particular attention to the scores for: • Connections with other forms of transport • Car parking • Cycle Parking • Method of transport used to access the station
Process The development of our Station Travel Plans is led by TransPennine Express, with a commitment to produce and maintain Station Travel Plans for each of the 19 stations which the franchise manages. The Accessibility & Integration Manager is responsible for the production and upkeep of the Station Travel Plans and will involve and consult with relevant Stakeholders at each stage of the production of the plan. This group is likely to be comprised of representatives from the Local Authority, user groups, Community Rail Partnerships, TOCs and other transport operators. The following process will be undertaken in the production and revision of the plan: Step 1: Site Audit A tour of the station and surrounding area will be carried out to gain an understanding of the existing facilities. There will be fact-finding visits, followed up by an accompanied visit with stakeholders to confirm details. This will form a base upon which any improvements will be measured. For the 2020/21 plan, this has been done in compliance with Government guidance on social distancing at the time of this update being made. Step 2: Analysis • Review of the latest NRPS data with interrogation of statistics for ‘Connections with other forms of public transport’ and ‘Facilities for car parking’. • Review of the latest Shadow NRPS data with interrogation of statistics for ‘Connections with other forms of public transport’ and ‘Facilities for car parking’. • Review of Customer Relations data to identify any trends with regards station access. • Review of commercial data for car parking, sales of multi-modal tickets (where available) Step 3: Aims, Objectives and Targets SMART objectives will be determined and agreed with the aim of delivering improvements based upon the findings of the analysis and site audit. Step 4: Action Planning Specific tasks and timescales will be applied in order to achieve the agreed objectives. Step 5: Implementation and Delivery - The action plan will be implemented within the specified timescales. Where required, funding will be sought from all available sources. Where actions are aligned to other business plan actions, the requirements may be combined to deliver efficiencies. Step 6: Monitoring and Refinement - The actions will be frequently reviewed against target to ensure that progress is being made. The Station Travel Plans will be reviewed and updated annually to ensure they are relevant and continue to drive improvement.
Stakeholders (general) Transport for the North works with the Department for Transport, Local Authorities and other bodies to specify and deliver high-quality rail services across the north of England, including being involved in the specification and management of the Northern and TransPennine Express franchises. TfN’s Long- Term Rail Strategy for the North of England (2015) concentrates on four main areas: • Better Connectivity, with targeted improvements to journey times, service frequencies and improved connections to make end-to-end journey times quicker. • A more coherent and user-friendly network: a network with the visible coherence of the London Underground delivered over the North’s wide geography. This will need defined categories of train services as well as planning the North’s many routes to operate together as a single whole with a single simplified fares structure. • Increased capacity, both on-train so that passengers do not experience excessive overcrowding and on-track so additional demand for economically worthwhile passenger and freight movements can be accommodated. • Cost effectiveness. As use of the North’s rail services grows, running costs per passenger and tonne of freight carried need to fall. The key to achieving this is investment Rail Delivery Group - set up after privatisation in 1993, the Association of Train Operating Companies (ATOC) brings together all train companies to preserve and enhance the benefits for passengers of Britain’s national rail network. The change to the Rail Delivery Group (RDG) brought with it a new mission statement: “Enabling rail companies to succeed by delivering a successful railway” The RDG defines there purpose as to enable passenger and freight operators and Network Rail to succeed by delivering better services for their customers. This ultimately benefits taxpayers and the economy. Their work is focused on four transformational portfolios: • Today’s railway - improving punctuality, reliability and value for money • Customer experience - modernising ticketing and improving door-to-door journeys • Industry reform - improving industry structures to enable excellence • Tomorrow’s railway - better planning for the railway’s future Source: www.raildeliverygroup.com/about-us
Sustrans - are a national charity helping to make travel by foot, bike or public transport more popular
for everyday journeys. They work across communities, with policymakers and other organisations to
help people choose healthier, cleaner and cheaper journeys, contributing to better places and spaces
to move through and live in. Their vision is that by 2020 80% of local journeys will be made by bike,
foot or public transport, double the current figure of 40%. Improving the accessibility of TPE’s railway
stations can clearly help reduce the need to travel by car and increase the proportion of journeys
undertaken using more sustainable modes. Sustrans works to develop the National Cycle Network,
which is a series of safe, traffic-free paths and quiet on-road cycling and walking routes that connect
to every major town and city. The Network passes within a mile of half of all UK homes and now
stretches over 14,000 miles across the length and breadth of the UK.
Source: www.sustrans.org.uk
Stakeholders (specific)
Local Authority
Selby District Council
Selby District Council is the local government district of North Yorkshire with responsibility for Selby,
however transport in the Selby district is managed by North Yorkshire County Council.
Selby Council and North Yorkshire County Council have collaborated on a masterplan scheme that will
have a huge impact upon the station, the 7 outcomes are below
• Creating a new station frontage plus a pedestrian entrance direct to platform 2
from the east
• Creating a new public space outside the station
• A brand new walking and cycling route through Selby Park to better link the
station with the Abbey and town centre
• A new route underneath Park Street bridge to link with Portholme Road (to
avoid the current steep stairways)
• Remodelling the bus station and improving facilities for bus and rail
passengers, with better links between buses and trains
• Opening up new station car parking
• Potential new development sites near the station
County Council
North Yorkshire County Council
North Yorkshire County Council covers the 7 districts of Selby, Borough of Harrogate, Craven,
Richmondshire, Hambleton, Ryedale and the Borough of Scarborough.
In April 2016, North Yorkshire County Council published its Local Transport Plan Four (LTP4) which sets
out their plans and strategies for maintaining and improving all aspects of the local transport system
for the next 30 years. Within the LTP4 is their vision for the future:
“Our vision is that we want North Yorkshire to be a thriving county which adapts to a changing world and remains a special place for everyone to live, work and visit” From this vision, and following consultation with local residents, businesses, stakeholders and partner organisations, five objectives were identified. These are: • Economic Growth Contributing to economic growth by delivering reliable and efficient transport networks and services • Road Safety Improving road and transport safety • Access to Services Improving equality of opportunity by facilitating access to services • Environment and Climate Change Managing the adverse impact of transport on the environment • Healthier Travel Promoting healthier travel opportunities Within LTP4, there is also reference to an ambition for: • Access to high speed rail where 85% of North Yorkshires population can get to a HS2 hub (York, Leeds, Darlington) within 40 minutes • 75% of the population to access a conventional railway station within 20 minutes Rail User Group (RUG) Selby & District Rail User Group https://selbytowncouncil.gov.uk/your-town/rail-users-group/ Local Area Station Details Station - Selby Railway Station, Station Road, Selby, North Yorkshire, YO8 0NW. Station Manager - Daniel Fox, Group Station Manager (Humber). Local Authority – Selby District Council Train Services Selby is one of the key calling points on the main line between Leeds and Hull, with frequent connection through to Leeds, York, Manchester, and south to London. Timetables can be found at www.tpexpress.co.uk/travel-updates/timetables
Located to the South of York, on the banks of the river Ouse, Selby is a large town with a population of around 15,000. There are plans to increase this population as the council recognise the positioning of the town in relation to both Leeds and York, and its growing popularity as a commuter town. There are also opportunities to develop the commercial potential of the town, developing new sites to complement the existing tourist industry. Useful Links Station Facilities Information www.tpexpress.co.uk/travelling-with-us/station-information/selby Station Footfall Statistics https://dataportal.orr.gov.uk/statistics/usage/estimates-of-station-usage Cycling National Cycle Routes Overview National Cycling Route 65 National Route 65 of the National Cycle Network runs from Hornsea to Middlesbrough and also forms a part of the Trans Pennine Trail (east) cycle route between Selby and Hornsea. The route is fully open and signed. National Cycling Route 62 National Route 62 connects Fleetwood on the Fylde region of Lancashire with Selby in North Yorkshire. It forms the west and central sections of The Trans Pennine Trail which is a long-distance path running from coast to coast across northern England. Section 3. Stockport to Selby Continuing from Stockport on a mixture of traffic-free and on-road routes, National Route 62 opens out from Hadfield onto a traffic-free path through the northern Peak District, heading up the Longdendale valley via the Longdendale Trail to Woodhead and on to Doncaster, almost entirely traffic-free. The route then continues to Selby on a mixture of traffic-free sections and minor roads.
Useful Links: Sustrans - www.sustrans.org.uk The charity that makes it easier for people to walk and cycle. Cycling UK - www.cyclinguk.org National cycling campaign group offering advice to cyclists of all abilities. Cycling Local Cycle Routes Overview There are no marked cycle routes in the vicinity of the station, however it would be easy to access the station using route 65, just a short distance from the station via Station Road. Longer term, as part of any developments around the station, it would be positive to provide cycling links to the town centre to offer better links to the residential and commercial areas of the town.
Useful Links Selby District Council https://www.selby.gov.uk/cycling-selby-district Information about cycling and walking within the East Riding of Yorkshire Cycling Cycle Parking Overview As part of TransPennine Express’ franchise agreement, Selby benefitted from brand new cycle parking facilities, installed in early 2018, supported by North Yorkshire County Council and Selby District Council. The new facilities located next to the station entrance prioritises cycle parking over car parking and offer high quality facilities for cyclists. This new facility has yet to see high levels of use, however the quantity was provided in anticipation of the housing developments currently under construction and the establishment of Selby as a key
commuter belt for Leeds and Hull. It was also as recognition of the parking issues at the station and offers an alternative above the well-used existing cycle parking facilities at the station. Walking Pedestrian Access Overview Immediately surrounding the station, walking routes are not clear. Dropped kerbs are provided for pedestrians to cross to the opposite side of the carriageway, however many walks on the station side of the road, with the footpath finishing just beyond the out of hours entrance to the station. This causes many to walk in the carriageway and drift to the pavement of the other side or walk along the car line to the car park. There is wayfinding signage outside the station, directing to key landmarks within the town centre. Whilst being well positioned, this signage needs repair. As pedestrians’ approach Bawtry Road, they are faced with a choice of routes. There are steps to either side of the road bridge, however these are steep and uneven, and do not have well positioned handrails or defined step edges, making them difficult to use for older or disabled customers. The alternative route is to walk and cross at the junction of Station Road, Bawtry Road and Park Street, however traffic levels make this very difficult. For pedestrians walking into the town centre, the best
route is to cross the road immediately outside the station, follow the pathway round past the park and use the crossing at the traffic lights at the junction of Bawtry Road and the Crescent. Public Transport Bus Services Overview Selby railway station is well positioned close to the bus station, giving good links to surrounding towns and villages. The bus station is comprised of a number of stands along the roadsides, with small shelters. Longer term there are aspirations to make changes to the bus station to improve facilities and encourage a greater transition between bus and rail. There are a range of bus services available, connecting with surrounding towns and villages. Bus services are also available for longer distance journeys to Doncaster and Leeds; however, the journey times are significantly longer than when travelling by train.
Useful Links National Rail Enquiries - http://www.nationalrail.co.uk/posters/SBY.pdf Onward travel posters are available for the majority of UK railway stations with local bus service information. These can be found online or displayed at the station entrance PlusBus www.plusbus.info Offering discounted city centre bus travel when purchased with a rail ticket. Traveline www.traveline.info 08712002233 Providing information about local bus services. NextBuses www.nextbuses.mobi A web or app-based service which can help you to Find the bus times for your stop. Simply search for a bus stop by entering a postcode, street & town or a stop name & town. Road Access Major Road Network Overview
Selby is well connected by road, with a number of major A roads heading in all directions, linking up with key motorway links in the region. The A19 is the main North/South route, intersected by the A63 which runs West to East from the M1 and A1M, which opens up further journey opportunities. The key link in the area is the M62, which is well established as the main East/West corridor for the North of England, connecting Hull with Liverpool via Leeds and Manchester. Road Access Local Road Network Overview The A63 essentially forms a bypass for Selby, enabling drivers to circumnavigate the town centre. For many, depending upon their destination, even from the north side of the town, faster journey times can be achieved by using this external route, which is less congested, and doesn’t experience level crossing. Road Access Immediate Road Network
Overview The junction of Station Road, Bawtry Road and Park Street at the end of the bridge is a known trouble spot within the town. The tight turns and traffic volumes create issues, compounded by the volume of buses using the junction. At the front of the station, the narrow road, often narrowed further by parked cars can cause congestion, especially around train departure and arrival times with the ‘kiss and ride’ approach being taken by many. Road Access Car Parking Overview Car parking provision at Selby station is quite high, however demand continually outstrips capacity, TransPennine Express have looked for suitable locations to provide additional car parking at the station, making use of redundant land behind platform 2 and 3, however this has not returned any opportunities, but more options are being explored with key partners. The station car park is split into a number of sections, with the bulk located to the far end of Platform 1. A section then runs between the platform and the road, with direct access to each space from the roadway, and a further section is located outside the social club, known as the ‘club’ car park.
Road Access Taxis Overview There is a taxi waiting area at the front of the station, with capacity for three taxis. There is also a private hire taxi office based at the station. Private Hire The principal minicab operators in the area are: Station & Selby Taxis - 01757 702 567 Selby Cabs - 07826 559 373 21 Taxis - 01757 212121 Inclusion of these details doesn’t represent endorsement of these firms Accessibility
Selby station does not have step free access, customers have to make use of a barrow crossing to reach platform 2 if step free access is required, therefore the station is only classified as step free in staffed hours, please book passenger assistance if this is required. Network Rail are set to install lifts to all platforms at this station to rectify this situation. The station has accessible parking bays with dropped kerbs giving access to the station. Help points are located on platforms where you will also find tactile paving denoting the platform edges. There are clear audible announcements informing customers of incoming services and there are strategically placed customer information screens. There are customer toilets and accessible toilet facility’s at this station. Customer Analysis National Rail Passenger Survey The COVID-19 pandemic and subsequent UK Government enforced lockdowns or Tiered system have had a seismic impact upon the railway with passenger safety being of paramount importance. Throughout the last year, TransPennine Express have continued to run timetables that reflect demand to ensure that customers can still safely travel in accordance with Government guidance at that time. As a result of the pandemic, passenger numbers and the need to social distance at all times have seen demand for rail travel reduce to as low as 5% of normal demand. In response to this, the planned National Rail Passenger Surveys (NRPS) and shadow NRPS surveys have not, understandably, been able to take place. Therefore, the information displayed in this Station Travel Plan is the most up to date NRPS and shadow NRPS data available. With the majority of the country working from home if they can, there has been a noticeable reduction in usage of both car parking and cycle storage facilities across the network however this has directly correlated to the reduction in passenger numbers. As restrictions ease at some point during 2021 as expected, we envisage an uplift in demand for rail travel with this having a subsequent impact upon passengers making use of the cycle storage facilities and car parking at the station.
Connections with other forms of transport
Autumn 2016 Spring 2017 Autumn 2017 Spring 2018 Autumn 2018 Spring 2019 Autumn 2019 Spring 2020
Transpennine Express 78% 79% 77% 83% 78% 80% 79% 76%
Long Distance 80% 81% 81% 83% 82% 81% 81% 82%
Variance -2% -2% -45 0% -4% -1% -2% -6%
Industry 76% 79% 78% 78% 78% 80% 79% 80%
Variance 2% 0% -1% 5% 0% 0% 0% -4%
Facilities for car parking
Autumn 2016 Spring 2017 Autumn 2017 Spring 2018 Autumn 2018 Spring 2019 Autumn 2019 Spring 2020
Transpennine Express 51% 48% 40% 50% 50% 50% 49% 45%
Long Distance 61% 62% 58% 61% 59% 55% 55% 59%
Variance -10% -14% -18% -11% -9% -5% -6% -14%
Industry 50% 50% 50% 48% 50% 60% 49% 49%
Variance 1% -2% -10% 2% 0% -10% 0% -4%
Facilities for bicycle parking
Autumn 2016 Spring 2017 Autumn 2017 Spring 2018 Autumn 2018 Spring 2019 Autumn 2019 Spring 2020
Transpennine Express 62% 63% 67% 65% 61% 62% 60% 59%
Long Distance 70% 71% 71% 71% 69% 67% 68% 68%
Variance -8% -8% -4% -6% -8% -5% -8% -9%
Industry 59% 64% 61% 61% 61% 62% 60% 61%
Variance 3% -1% 6% 4% 0% 0% 0% -2%
The National Rail Passenger Survey (NRPS) is conducted twice per year, surveying customers opinions
of trains, stations, and services. The scores presented relate to all TPE managed stations. They are not
provided per station due to the small sample sizes, and erratic scores which would result. NRPS is
currently suspended due to the COVID-19 pandemic.
For Connections with other forms of public transport, e.g. bus, taxi etc. TPE scores are strong, meeting
the industry average. They fall below other long-distance operators scores; however, this is due to the
size and position of the stations which are managed.
Facilities for car parking are a known issue to TPE, with capacity being a major constraint. It is for this
reason our focus is to provide alternative means of accessing stations, e.g. cycling.
Scores for cycle parking are disappointing given the significant investment which has been made in
recent years to improve these facilities.Customer Analysis Shadow National Rail Passenger Survey Selby railway station is well connected with public transport, with the bus station just a short walk away on station road and a taxi office at the station. Despite this, the scores are somewhat erratic for this measure, likely due to the small sample sizes.
Customer Analysis Shadow National Rail Passenger Survey Selby railway station benefits from a large car park, with additional car parking available close by, however, due to the strong connections from the town to Leeds and York, demand outstrips capacity, and any customers arriving after the morning peak are unlikely to find a space, causing dissatisfaction amongst the off peak/leisure market. Opportunities for additional parking continue to be explored. Customer Analysis Shadow National Rail Passenger Survey Selby is popular with cyclists, with the cycle racks provided at the station often seeing high capacity. In light of this, capacity was more than doubled in early 2018, so it is pleasing to see high scores for this measure.
Customer Analysis Shadow National Rail Passenger Survey Evaluation Summary of findings A bid to the Transforming Cities Fund has the potential to completely redevelop the area surrounding Selby station. In anticipation, works are already underway seeking to open up the south side of the station, providing pedestrian and cycle access to Cowie Drive from platform 2 and 3. This may also link up with opportunities for additional car parking at this side of the station, ideally placed for commuters heading towards Leeds. The legacy issue at Selby station is the barrow crossing, and lack of step free access. This is being addressed with funding for lifts confirmed during Network Rail Control period 6. Work is already underway to design the lifts, with installation set to take place between 2020 and 2024. The ambitions for the station and its facilities are well aligned to the wider aspirations for Selby to be established as a key commuter hub with access to Leeds, York, Hull and even London. Through constant engagement with the council, any works carried out at the station will complement, and not contradict their developments.
Delivery
Objectives, Targets & Actions
Objectives
• Encourage travel to/from our stations by sustainable methods
• Increase awareness of the facilities which are available at our stations and in the surrounding
area to support travel by sustainable modes
• Make improvements to the facilities at our stations to support travel by sustainable modes to
provide a consistent standard across all TPE stations, adopting industry best practice where
possible
• Implement innovative solutions to enhance the experience of travelling to/from our stations
by sustainable methods
• Work alongside the TPE accessibility panel to regularly review and amend the accessibility
features at the station ensuring a consistent standard across the TPE stations portfolio
• Regularly monitor and evaluate travel patterns to/from our stations to gain an accurate
representation of modal share and use these results to set appropriate targets and monitor
the effectiveness of the work being undertaken to encourage travel by sustainable methods.
Targets
• Year-on-Year percentage increase for modal share by sustainable methods
Actions
The actions set out in this Station Travel Plan complement or are in addition to the 400 Franchise
Commitments which TransPennine Express set out to deliver within a seven year franchise period
(prior to the EMA and ERMA), each of which is designed to revolutionise the train service and improve
the customer experience for rail users across the North. Note that at the time of writing that franchise
is currently suspended with services being delivered through an Emergency Recovery Measures
Agreement for TransPennine Express between FirstGroup and the Department for Transport.
A number of these commitments have already been delivered and are already having a positive effect.
Full details of all of the franchise commitments can be found on the Department for Transport website
via the following link:
https://www.gov.uk/government/publications/transpennin e-express-2016-rail-franchise-
agreement
Minor Works schemes are developed on an annual basis by TransPennine Express, which seek to
address small to medium scale accessibility issues at our stations, such as installing handrails and
height adjustable booking office counters. The specific works for this station are not referenced in this
document but are available on request by contacting the Accessibility & Integration Manager.
Each action set out in this plan has been written to be SMART: Specific, Measurable, Attainable,
Realistic and Time-bound.Delivery Action Plan
Theme Description Impact Funding Deadline Risk Priority Update
Source
Accessibility Pursue all High TBD Ongoing None High Access for All
opportunities to Funding
see lifts installed awarded. Selby
at the station to will receive lifts
improve during CP6.
accessibility
Planning Engage with the High Council Aspiration set None High Engagement
council on the by Council continues.
delivery of the
station
masterplan
Car Parking Explore High TBD March 2022 Increased High Opportunities
opportunities to road usage for additional
provide around the car parking
additional car station continue to be
park capacity explored.
through
expansion of the
current car park,
or provision of a
new car park
close to the
station.
Road Work with the Medium Council In line with Resistance Medium Engagement
Access council to look car park from continues.
at opportunities developments residents
to change the
surrounding
road network
serving the
station to ease
the flow of
traffic.
Walking Work with the Low Council In line with None Low Engagement
council to delivery of continues. This
introduce a Masterplan requirement is
pedestrian a consideration
crossing at of the station
station entrance masterplan.
to encourage
use of the
pavements
when leaving the
station
Walking Look to Low TBD In line with None Medium Opportunities
introduce a car park explored but
defined walking developments are not
route to the possible.
station car park,
reducing the
number of
customers
walking in the
carriageway.Walking Request that the Low Council In line with None Low Engagement
council update delivery of continues. This
the pedestrian Masterplan requirement is
wayfinding a consideration
signage at the of the station
station. This may masterplan.
be done as part
of the station
masterplan and
resulting
changes to the
town centre.
Walking Explore Low TBD In line with Access Medium Engagement
opportunities to car park issues onto continues. This
introduce a safer developments Park Street requirement is
walking route to a consideration
Park Street, of the station
removing the masterplan.
need to use the
steps or cross at
the junction of
Station Road and
Bawtry Road.
Cycling Promote the Low TPE Ongoing None High New cycle
new cycle parking is in
parking facilities place with
at the station to clear signage
encourage applied.
further uptake
of sustainable
modes for
accessing the
station.
Accessibility Work closely Medium Minor June 2022 There are Medium TransPennine
with the works- no risks Express
TransPenine innovation associated convene with
Accessibility fund with this the
customer panel project accessibility
on to review and panel on a
recommend quarterly basis
accessibility
upgrades for the
station that will
assist with
autonomous
travel
Cycling Work alongside Medium There is no 12 months There are Medium
Selby Council funding no risks
supporting the assigned to assigned to
introduction of this project this project
improved cycle
access to the
station that will
in turn increase
use of the cycle
parking facility’s
at the station
Transport Work with the Medium There is no 12 months There are Medium
local Council and funding no risks
buss operators assigned to assigned to
on the this project this project
relocation of thebuss interchange to ensure that buss services link in with rail arrivals and departures
You can also read
