SSCC CONNECT 2021 - Meet Natalie Robyn - Swedish Swiss Chamber of Commerce
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SSCC CONNECT 2021 Meet Natalie Robyn Managing Director of Volvo Car Switzerland 100 years of SKF in Switzerland A Walk Through Switzerland’s (Tech) Valleys Switzerland and Sweden ranking at the top of the World Competitiveness Report 2021
SSCC | 3 Welcome to SSCC Connect 2021 Dear SSCC members, As I write this preface, we have just hosted our first physical Natalie Robyn, Managing Director at Volvo Car Switzerland event in Zurich in almost 18 months. We had the honour in an exclusive interview about why sustainability is just as We put of welcoming Björn Rosengren, CEO of ABB, to speak at important as safety. Meet our new member Utopia who our first in-person event since the start of the pandemic. It is an innovative company within the music industry and was such a pleasure hosting a live event again and to meet Jochen Diehm, Country Manager at SKF Switzerland, who relationships you, our members, in person again after such a long pause celebrated 100 years of SKF in Switzerland last year. And of physical events. During this past year, we have seen meet medical device company Medela in an interview with you at many of the virtual events we have hosted “for and Martina Radzanowski, and Simone Wyss Fedele, CEO of by our members”, and we really appreciate the time and Switzerland Global Enterprise, talking about return to inter- at the center effort you made to either co-host or attend them. So first of national growth. Finally, take a tour through Switzerland’s all, we would like to take this opportunity to thank you for tech valleys. staying with us during this very different and challenging of CRM time. Thank you! We have also picked out two reports, Gender Gap Report from IMD and World Competitiveness Report from WEF Face-to-face events are really networking at its best, and where Sweden and Switzerland are ranking 1st and 2nd we are pleased to see that the society is now opening up respectively. to make these in-person meetings available again. We are kicking off with some smaller physical events for the end We represent a fantastic membership community and would of 2021 and plan some larger in-person events across like to thank our board of directors, patrons, corporate and Switzerland in 2022. The Business Forum is moved to 2022 individual members for your loyalty and trust supporting and we also plan a Sustainability Forum during next year. our mission. If you haven’t joined us already, I hope you will But virtual events and webinars will not disappear, they are do so in 2022. Enjoy the reading and stay safe! a perfect platform for more topic-driven events for exam- ple, and we will continue offering this event format. The pandemic has also opened up for cross-country collabora- tions for our virtual events which is a perfect opportunity for our members to join events in collaboration with the Swiss Chamber in Sweden and the Swedish Chambers across Europe. We look forward to welcoming you to our events, in-person or virtual, in the near future – so stay tuned! Eva Fiorenzoni In this issue, we are pleased to present our new members Managing Director who have joined us during the past year as well as some of our members in featured articles. For example, meet SSCC Team Eva Fiorenzoni, Managing Director Anette Österholm, Office & Events Manager At Nexell, we empower our clients to build better relationships with custom CRM solutions CONTACT US EMAIL US and strategic expertise. As a boutique Swiss company and Europe’s first Salesforce partner, Stadelhoferstrasse 40 | 8001 Zurich | Switzerland info@swecham.ch we help businesses and nonprofits focus on their impact, not their systems. Tel: +41 (0)43 343 10 51 | www.swecham.ch FOLLOW US ON SOCIAL MEDIA nexell.com | +41 41 511 8008 | info@nexell.com LinkedIn Swedish Swiss Chamber of Commerce Twitter @SSCC08
4 | SSCC SSCC CONNECT | ISSUE 12 | 2021 SSCC Board of Directors Table of Contents 6 ABOUT THE SWEDISH SWISS CHAMBER OF COMMERCE CHAIRPERSON 9 MEET THE MEMBERS OF SSCC Dr Beatrice Engström-Bondy 21 PAST EVENTS Senior Advisor to Jacob Wallenberg, Office of the Chairman, Investor AB 24 WELCOME TO OUR NEW MEMBERS © Eva Zingg Photography 18 VICE CHAIRMEN TREASURER Anders Jonsson Björn Wettergren Mats Rönneskog Industrial Adviser to KLAR Managing Partner Cagson Independant Adviser to Lombard MEET NATALIE ROBYN Partners Analytics & Growth Partner Mojo International Assurance SA Capital VOLVO CAR SWITZERLAND DIRECTORS OF THE BOARD 39 100 YEARS OF 40 ENABLING Jessica Anderen Erika Lundquist Jasmin Staiblin SKF IN RETURN TO Country Retail Manager & Chief Global Head of Private Founder & CEO of Condir Ltd SWITZERLAND INTERNATIONAL GROWTH Sustainability Officer, Banking, SEB by S-GE IKEA Switzerland Henrik Norlin Theodor Swedjemark Chief Communications & 32 UTOPIA MUSIC - FAIR PAY FOR EVERY PLAY Birgitta Arve CFO of EF Education First Sustainability Officer. Member of Founder of the Chamber Colleges Group, Switzerland the Group Executive Committee LL.M Legal Adviser, Birgitta Arve of ABB Ltd, Switzerland Consulting & Swedish Consul Zurich Adolfo Orive 44 INTERVIEW 49 GLOBAL GENDER President & CEO, Tetra Pak Rickard Söderberg WITH MARTINA GAP REPORT 2021 Katarina Lif Burren Group Independent Board Director 42 A WALK RADZANOWSKI, CHIEF PEOPLE 52 WORLD Founding Partner, adills AG THROUGH OFFICER AT MEDELA COMPETITIVENESS Natalie Robyn Torbjörn Törnqvist SWITZERLAND’S RANKING 2021 (TECH) VALLEYS Ulrika Hagle Partner, Caldwell Partners Managing Director, Volvo Car Switzerland CEO & Founder, Gunvor Group 56 FACTS & FIGURES Jacob Wallenberg Jonas Hjelm Inge Schütz Chairman, Investor AB Senior Vice President, Head of Managing Director, Bern Business Area Aeronautics, Saab AB office, The Business Harbour IMPRESSUM Edition: Issue 12 of the SSCC Yearbook - SSCC Connect 2021 Editor in Chief: Eva Fiorenzoni, Managing Director, SSCC ADVISORS Concept and Design: Eva Fiorenzoni Jan Knutsson Dr François Voeffray-Peyro Cover: Natalie Robyn, Volvo Car Switzerland Ambassador of Sweden to Ambassador of Switzerland to Print: Ast & Fischer AG, www.ast-fischer.ch Switzerland and Liechtenstein Sweden Distribution: Print and digital
6 | SSCC ADVERTORIAL Swedish Swiss Chamber of Commerce Well-known for most Connect, Engage and Create Business Opportunities Scandinavians, snus is a The Swedish Swiss Chamber of Commerce Advisors, and Patrons, who represent leading smokeless tobacco product, was formally inaugurated on 7 May 2008. We are enterprises in our two countries, we are able to draw widely used in Sweden and a networking organisation for companies and on a wealth of experience and expertise to support individuals, all of whom are interested, or engaged us in our activities on behalf of our members. Norway and with increasing in, trade between Sweden and Switzerland. The Chamber strives to promote and maintain an The business climate is changing rapidly and personal contacts are becoming more and more popularity in Switzerland. extensive contact with influential organisations and important. It is also of vital importance to know Snus is today used by companies in Sweden and Switzerland, such as the where to find the information necessary for your Swedish and Swiss Embassies, Business Sweden, business. A networking organisation, such as the approximately 1.6 million Switzerland Global Enterprise and other chambers Swedish Swiss Chamber of Commerce, is playing Scandinavians daily. Now, of commerce. Thanks to our Board of Directors, an ever-increasing role in finding information and communicating with people. after introducing tobacco With more than 280 members, the SSCC is a chamber for the whole Swedish Match has gone from a monopoly free nicotine pouches as of Switzerland with presence and offering cigarettes as the main product, to become a smokeless alternative to activities in Geneva, Lugano and stock listed, manufacturing and offering tobacco Zurich. consumers reduced risk alternative products. other nicotine products, A world without cigarettes Swedish Match brings the Mission Statement The transition from a monopoly focusing on Scandinavian experience to cigarettes, to being one of many players on a com- For the benefit of our members, petitive market did take time and the change was Switzerland. the Swedish Swiss Chamber of mainly driven from within the company at the time. Commerce shall create and facilitate The crucial change happened once the compa- are comparable with other countries in Europe, the contact and communication be- ny made a strategic choice to divest the cigarette tobacco related illnesses are dramatically lower in tween individuals, corporations and arm in 1999. The company at the time was con- Scandinavia than in other regions in the world ac- organisations with the common goal vinced that with snus and smokeless alternatives cording to the WHO. With the nicotine pouch we are of expanding commerce, industry could conquer the market with products that is taking this way of consuming nicotine to the next and trade between Sweden and significantly less harmful than cigarettes, for which level. From a toxicological point of view, the product Switzerland. it is only natural that our company vision today is ‘A is even ‘cleaner’ as a lot of the unwanted substances World Without Cigarettes’. that are naturally occurring in tobacco – and other Membership Fees Strict quality standards organic matter – are eliminated. Scientific evidence estimates that Swedish snus Based on experience from the US market, it is Patron CHF 7000 is between 95 and 99 percent less harmful than evident that the category has a role to play. In 2016, cigarettes. In Sweden, the tradition of using snus when Swedish Match began expanding the avail- Gold CHF 3000 has resulted in that fewer people smoke, which has ability of ZYN nicotine pouches in the US, the brand 100+ employees significantly lowered tobacco related morbidity and was available in approximately 4,000 stores in the mortality compared to other European countries. western United States. By the end of 2020, ZYN Silver CHF 1500 The obvious reason is that there is no combustion was available in about 100,000 stores - the clear 11-100 employees involved in using snus. market leader for nicotine pouches in the US – the world’s largest nicotine pouch market. This product Bronze CHF 500 Bringing the Scandinavian experience to category will play a role in the Swiss markets as well. 1-10 employees Switzerland ZYN, welcome to Switzerland! • “The Scandinavian experience” describes the Individual CHF 250 high prevalence of snus consumption among Dan Heiberg Sandau, Swedish Match Switzerland AG tobacco users in Sweden and Norway. While total tobacco consumption levels in Sweden and Norway swedishmatch.ch
8 | SSCC PATRON MEMBERS About SSCC Meet our members The SSCC is a networking organisation for companies and individuals, all of whom are interested, or From the outset of the SSCC in May 2008, we have had the privilege of being supported by patron engaged in, trade between Sweden and Switzerland. Active since 2008, SSCC has a member network of companies securing the long-term growth of the chamber. Currently, the Swedish Swiss Chamber of around 280 corporations and individuals. Commerce has 18 patron members. Our high profile membership base across more than 16 industries, includes Swedish and Swiss multina- tional corporations, top level financial and management consultancy firms as well as SMEs. INDUSTRIES MEMBERS BY REPRESENTED CATEGORY CORPORATE SSCC MEMBERS 16 INDUSTRIES MEMBERS BY 282 GEOGRAPHY MEMBERS
SILVER MEMBERS We follow you across borders. With 160 years of experience in Private Banking, we understand all the challenges and opportunities of living abroad. Whether you’re new to Switzerland or have lived here for a long time – we can help Nordic nationals with Private Banking solutions in the Swiss market. Please contact us in Luxembourg – we’re here to help. Fredrik Holm +352 26 23 20 39 contact@sebgroup.lu sebgroup.lu/privatebanking Skandinaviska Enskilda Banken AB (publ), Luxembourg Branch 4, rue Peternelchen, L-2370 Howald, Luxembourg R.C.S. Luxembourg B39819
FACTS & FIGURES | 15 BRONZE MEMBERS Facts and Figures Aalto Capital AG adills AG Key Capital AG KG FRIDMAN AB SWEDES Advokatfirman Carler TT Advokatfirman Per Edholm Nordea Asset Management Pepicon AB residing in Advokatur Bernhard PRO Services GmbH SWITZERLAND Alektum Group RETAIL Experts Amplia Co AG Risskov Autoferien AG Atos Medical Schweiz RVA Associati SA Auris Wealth Management Beck Klöti AG Law Firm & Notary’s Office SAS Scandinavian Airlines Ski Lodge Engelberg 8’564 Belmot AG Skiers Accredited in 2019 BHA Partners AG Söderberg Charity Zürich Birgitta Arve Consulting Sourcing + Service GmbH blueprint properties s.a. Steimle & Partners Consulting Sagl Brand Treuhand Stena (Switzerland) AG ZH Zürich 2’544 BL Basel-Land 279 NE Neuchâtel 66 Brennwalds Business Development AB Stina’s Lifestyles GmbH VD Vaud 1’203 SZ Schwyz 269 SH Schaffhausen 56 Business Sweden Sulzer Consulting IT Services GE Genève 869 TI Ticino 195 NW Nidwalden 25 Capital Rewards Partners Svea Finans AG ZG Zug 475 SG St. Gallen 185 UR Uri 17 Caveo AG Svenska Klubben Lausanne-Genève AG Aargau 434 FR Fribourg 122 JU Jura 13 Citadel Finance SA Svenska Kyrkan Lausanne-Genève-Bern VS Valais 382 OW Obwalden 115 AR Appenzell Ausserh. 12 CLASINE GENEVE Sarl Svenska Kyrkan Zürich-Basel BE Bern 381 GR Graubünden 107 GL Glarus 4 Dagsmejan Ventures AG Swedish Consulate Lugano BS Basel-Stadt 326 TG Thurgau 104 AI Appenzell Innerrh. 2 DELTASTEEL SA Swedish International School of Geneva LU Luzern 299 SO Solothurn 80 DIGITT AG SwedSwiss-Consulting GmbH EMC Advisors AG/ Novita Group Ab TalkPool AG Source: Bundesamt für Statistik, Switzerland Europeiska Försäkringsmäklarna SA Tareno AG EVA ZINGG PHOTOGRAPHY Torsten Svensson Consulting Executive Life Design Treuhandzentrum Zürich AG Fiduciaria Mega SA Fischer & Partner Trunk AG Wellnessproducts.ch SWISS residing in SWEDEN Flexiject Invent GmbH Zeitgeist AB FORSBERG ARCHITEKTEN AG Frankofon Förlag Geodesica AG GrapeFactory GmbH 6’023 in 2020 Greater Geneva Bern area Happy at Work SARL Holm AG Hotel Schweizerhof Bern & THE SPA iKNOW-WHO GmbH Interogo Foundation IPscreener Johanna Karolina joaillerie Jusélius Hausammann GmbH Katalysen & Partners AB
INDIVIDUAL MEMBERS GIRAFFE 1X Aargau Charlotte Krantz Anna C. Kammenhuber Create time to act Hanspeter Fässler Inga Krantz Thomas Karlström Gustaf Sandberg Kristiina Leppänen Louise Tamm Kinberg Lukas Zehnder Viveka Linde Göran Kinell Stefano Pelli Laura Kiviharju Basel-Stadt Magnus Roth Karin Lagerqvist Michiel Hamberg Britta Soldati-Krantz Måns Lidgren Richard Hillbert Bengt Wahlqvist Emelie Mahler Ola Lundberg Stefan Widegren Hans Ulrich Märki Olof Strand Mark Meili Valais Anders Tobias Mészáros Bern Åsa Blidegård Gustaf Nordbäck Inge Schütz Henrik Ekelund Paula Nordgren Anna Söderlind Per Olofsson Fribourg Jesper Olsen Sofia Fabri Vaud Enna Pariset Madeleine Adamsson Tor Peters Geneva Thomas Berman Olof G. Poëll Vanessa Adams Ulrika Björklund Konstantin von Radowitz Helen Agerup Jan Carendi Christoph Schmid Åsa Bittel-Pettersson Hélène Carendi Anne Thorstvedt Sjöberg Anders Bäckdahl Martin Hedman Jasmin Staiblin C Malin Descombes Eric Johnsson Victoria Stolpe M Kerstin zu Dohna Jan-Eric Nilsson Fredrik Strömberg Y Tobias Ernberg Dag Richter Carl Fredrik Sverdrup Bo Hjelt Rickard Söderberg CM Paola Hjelt Zug Joacim Söderlund MY Karl-Olof Lövblad Juhani Anttila Björn Thielcke CY Rolf Olsen Ivar Günther Andreas Thors CMY Charlotte Hagelin Michael Treis Graubünden Christina Kelmeling Malin Wadström K Marianne Bergengren Sören Kelmeling Christina Wennestam The defense environment is changing rapidly: Giraffe 1X from the Swedish manufacturer Mikael Hansson Peter Liden Gunilla Westermark New threats, such as agile and equally dangerous Saab is an extremely versatile, lightweight and Peter Leupp Lars B. Stigemar Per Westin drones, are also attracting increasing attention in high-performance 3D AESA tactical radar. It offers Björn Wettergren Nidwalden Zürich Mark Anthony Wisskirchen Switzerland. a unique combination of operational flexibility, Max Behesht Marie Ahrnstein-Peters Thomas Wobmann multitasking capabilities and multi-role use. Susanne Andersson Anders Wulf Schwyz Michael Augsberger Giraffe 1X is a radar that simultaneously detects Manfred Ebling Hans Enhörning Ulrika Axius Helena Banér France Stina Holmgren Belfrage Saab's Giraffe 1X radar and tracks airborne and other types of threats. Daniel Johansson Anders Jonsson Marcus A. Bergagård Stefan Bergerham Frej Ericson Kristin Vuitton solution provides perfect Its classification function tells you whether it’s an approaching missile, drone, indirect fires and filters Michael Schneider Anna Stenbeck Jorrit de Boer Philippe Bubb Germany protection for military and away birds. The system offers a small, slow and Solothurn Susanne Di Cristo Anna Demarmels Anders Olsson civilian infrastructures, low-flying target detection function. Christina Johansson Carl Magnus Ehrnrooth Christoffer Kjellberg Ek Liechtenstein Daniela Imhof sensitive objects or major Saab's Giraffe 1X is offered as a turnkey system for Ticino Berit Abt Malin Flükiger Mark Furger Sweden events such as the World ground-based air defense or for monitoring sensitive infrastructure and buildings, as well as for John Blomberg Massimo Borella Stefan Gerlach Sara Gorbani Christian de Loës Anna Pieczonka Economic Forum in Davos. large events as a C-UAS (Counter Unmanned Peter Brandel Olof Henricsson Mats Rönneskog Aerial System) solution. Franco Brusa Aloys Hirzel Gunnar Dellner Ivo Hungerbühler United Kingdom Pasquale Francesco Fiore Franziska Juch Bennt Bengtsson Michael Grindfors Carl Jung Jan Opsahl saab.com/switzerland
PATRON HIGHLIGHT | 19 By 2025, half of all Volvo vehicles sold are to be How is the car industry changing in terms of fully electric, and the rest hybrids. We’ve already sales model? Polestar and Tesla are mainly made a start with the Volvo XC40 Recharge and sold online. Volvo Cars is going in the same C40 Recharge models. The latter is only avail- direction and is starting to sell fully electric able as a fully electric vehicle. But when it comes cars online only. Is this a direction for the to sustainability, we’re not only concentrating on traditional car industry as well? vehicle emissions… Here at Volvo Cars, we want to be where the …but on climate neutrality as a company. customer wants us to be. The ways in which people Please tell us more about this. purchase and use products are changing. One Today, our production process at our main site person might prefer to purchase a car online – in Torslanda is already completely climate neutral. another might rather go to a showroom, which is By 2040, Volvo Cars will be entirely climate neu- still possible. Consumers want more transparency tral when viewed across the entire production and and easy access to our brand and our products. supply chain. We will eliminate waste and use more Whether online or offline: the experience must be recycled material; we will retain material and com- premium and convenient wherever consumers go. ponent value as well as develop circular business Through the online strategy, we offer transparent models e.g. car-sharing and subscription services. prices and simplified processes – and everyone Photos: Volvo Car Switzerland From 2025, we aim for our circular approach to gen- benefits. The Covid-19 pandemic has re-enforced erate annual cost savings of SEK 1 Billion, as well as just how important it is to be able to contact our Meet Natalie Robyn reduce our carbon emissions by 2.5M tons per year. customers via different channels. I imagine this major change is a huge chal- How has the Covid-19 pandemic impacted lenge. the future of work for Volvo Car Switzerland? It’s so interesting precisely because it affects Since the first lockdown in March 2020, we have Natalie Robyn, Managing Director of Volvo Car Switzerland, ex- so many areas. During implementation, we are been working from home – to a greater or lesser following the principle of a circular economy: from extent depending on the pandemic situation and plains in this interview why sustainability is just as important as now on, all components for our vehicles will be de- government regulations. Fortunately, we were pre- signed, developed and produced in such a way that safety for the company, why all Volvo vehicles will be fully electric they can be recycled. As such, we are already using in future, and where she goes in Switzerland to switch off. the first batteries from plug-in hybrid vehicles for the second time: as solar-powered energy storage We see many Volvo cars on the roads an ambitious plan to change the culture and grow for charging stations for electric cars and e-bikes. in Switzerland today. What does the our company like never before. Or to take over “fast balancing” services at hydro- Safety is and has always been one of the electric power plants, to efficiently compensate for development in sales look like for the past main pillars for Volvo Cars. What has been fluctuations in the power system. 10 years? done in terms of technology to achieve that Is the adoption of electric cars different in Over the past ten years, we have increased our market share by 30 per cent and calculate that this goal? different parts of Switzerland – in the French, will stand at 4.8 per cent in 2025. This is equivalent You can see how important safety is to us from German and Italian-speaking parts? to it doubling over four years. the developments we made that have now become To me, it seems that certain fundamental values And what are the reasons for that? established throughout the industry, such as the are shared by all Swiss people, regardless of which When it comes to plug-in hybrid models, we have three-point safety belt, rear-facing child seats and part of the country they come from: these include been among the market leaders for many years. side impact protection. These days, we limit the an interest in innovation and sustainability – and Swiss people appreciate Volvo’s sustainable and maximum speed of all vehicles to 180 km/h. And we thus also in electromobility. innovative ideas as much as the premium quality, combine safety issues with other Volvo values, such According to the SD goals (sustainable safety and understatement. as innovation and technology. The most important development goals), which ones are you as You have been the Managing Director of safety and driver assistance systems can be found Volvo Car Switzerland focusing on? Are they Volvo Car Switzerland since 2017. What was in all of our vehicles – this should not be a question different to the head office in Sweden? pared with the right equipment for all our employees the first change you wanted to implement, of the equipment or trim level. Here in Switzerland, we are pursuing the same and immediately changed all our communication to and did implement and why? Volvo Cars is going fully electric by 2030. goals as our parent company in Sweden. This is video chats. Although a very different work struc- I took my time to learn how the organization was Why and how? Tell us more about it. also part of our success strategy: we all need to ture has been in place, we have succeeded in main- operating and meeting all of the team and un- For us, sustainability is just as important as safety: pull together to achieve our ambitious goals. The taining our productivity and employee satisfaction. derstanding existing ambitions and/or concerns. we not only want to protect the people inside and greatest challenge now is efficiently combating Together with a core team, I have put a great deal Following this period, rather than implementing im- around our vehicles, but the environment, too. climate change and protecting our environment and of effort into staying well connected with the whole mediate changes, we started a transformation. With Therefore, we are pursuing one of the most ambi- resources. This is very much our responsibility be- organization and that has paid off. There is no the right leadership team in place, we began the tious climate and sustainability plans in the auto- cause, as a car manufacturer, we would like to set question in the future we will continue with a flexible new era of Volvo Car Switzerland which has been motive industry: we will be fully electric as of 2030. new standards and be a part of the solution. home/office structure. But now, most of us feel the
20 | PATRON HIGHLIGHT SSCC EVENTS | 21 Past Events Autumn 2020 same way: we’re happy to be back in the office, to tunities, and equal representation. It is important see one another again and to have those between not only for our society, but also for overall perfor- meeting chats and coffees as well. mance, productivity, and growth. What are your priorities for the coming Tell us more about your life in Switzerland. years? This country is safe, organized, and absolutely September Our family of fully electric vehicles is growing beautiful! It’s small enough to be cozy and big enough to be cosmopolitan, particularly in the cities which 03 Partner Webinar – UBS 23rd Annual Nordic by one model per year, so that we can offer solely have lots of activities with plenty of international Financial Services Virtual Conference 2020 electric transportation by 2030. This transformation people. My family loves the mountains, so we spend 03 Partner Webinar with SCI – Tech Forum 2020 brings many new questions along with it, and we’re a lot of weekends heading out into nature and ex- 17 Zurich – Meet the new Chairperson of SSCC, currently working on the answers: which technology ploring the marvellous landscape here. Working in Beatrice Engström-Bondy will help us to continue being just as safe on the Switzerland is great because there is the possibility 17 Nordic Chambers’ Webinar - “Too Small to road, even when it comes to autonomous driving? to try new things. With mobility solutions and new Fail” with author James R. Breiding How can we further develop our high-voltage ideas, we have a perfect test market. There is a 22 Webinar – Capital raising 4.0: A novel way to batteries on a sustainable basis? And how should lot of innovation and transformation in Switzerland invest or attract external funding, in collabora- the fully electric vehicles of the future be designed? around new technologies in the automotive industry. tion with Pepicon Which one goal is the most important to you 23 Geneva - Business breakfast with Annika as the Managing Director in Switzerland? What do you appreciate most about living in Falkengren, Lombard Odier Consistent sustainable growth. We have become Switzerland? 24 Partner Webinar with SCI - Emerging stronger an increasingly important player in the Swiss auto- As a nature lover, I appreciate every day the on the other side: Vol. 2 motive market with responsible actions and strong special infrastructure this country has to share its plans for longevity and success. I also have the goal: beauty with residents and visitors. There is such to be an employer of choice to ensure top talent is meticulous access to trails and special routes all October engaged and driven to achieve our purpose, and over the land. 01 Webinar – How to interview successfully of course to just have an all-round great place to Additionally, since I have a multi-cultural back- virtually by Ulrika Hagle, Senior Advisor at work… When we spend so much time together, it ground, I love how Switzerland is itself a multifaceted Executive Search should also be fun, with people who encourage suc- country with different regions, different languages, 20 Partner Webinar with Swiss Chamber – cess and good work! and cultures. Everyone finds a way to communicate Amplify Change Management Volvo Car Switzerland has been very pro- with one another even if it is mixing 2 or 3 languages 20 Partner Webinar with SCI – Insights from the gressive when it comes to implementing in one sentence. It’s a wonderful melting pot. • political and social landscape in the world’s changes to paternity leave, going way be- leading economy by Eva Fiorenzoni, SSCC yond the new regulations recently rolled out in Switzerland. What response and effects November volvocars.ch have you seen from the employees? 03 Webinar – Successful leadership in a chang- We introduced parental leave around the world ing environment, in collaboration with Happy with “Family Bond”: it’s a gender-neutral term that About Natalie Robyn at Work includes same-sex parents, adoptive and foster par- Natalie Robyn has been Managing Director of 03 Partner Webinar with Swiss Chamber – Elderly ents. For Swiss fathers, the 24 weeks of family time Volvo Car Switzerland since 2017. She previ- care in three countries: Innovation and offered by Volvo Cars is comparatively large: as of ously worked in the automotive industry for 15 development! this year, the law gives them two weeks rather than years, including in management positions at 10 Partner Webinar with SCI – Mixed presence just one day when their child is born. Since the in- DaimlerChrysler and Nissan. She joined Volvo office: the office of the future troduction of “Family Bond” to our market in 2019, Cars in 2015 as Vice President International 12 Partner Webinar with Switzerland Global a few Volvo Car Switzerland babies have already Markets. Natalie Robyn is a dual citizen of the Enterprise – Growth strategies for Nordic been born and several employees have been able USA and Spain and speaks fluent English, companies to benefit from the family time. The reactions have Spanish and French – and increasingly better been consistently positive and grateful – including German. She lives near Zurich with her partner December from women who also benefit from a longer period and daughter. of family time than Swiss law provides for. 03 Partner Webinar with GGBa – Scaling global This sounds exemplary. About Volvo Car Switzerland biologics production: partnerships across Equality, diversity and inclusion are important Volvo Car Switzerland Ltd. is wholly owned value chain pillars for our company to ensure that employees, by the Volvo Car Group (Gothenburg), which 09 Partner Webinar – ABB Robotics Experience the brand and the company achieves highest per- has been part of Geely since 2010. Volvo Car Day formance. Switzerland employs around 60 staff and has a 14 Webinar – Europe in 2021: The future is now! network of 77 retailers throughout Switzerland. In partnership with AICC What does gender equality mean for you and why is it important? Natalie Robyn has been Managing Director SCI = Swedish Chambers International Gender equality means equal pay, equal oppor- since 2017. AICC = Association of International Chambers of Commerce in Switzerland Photos: SSCC
22 | SSCC EVENTS © Inter IKEA Systems B.V. 2021 Past Events Spring 2021 February 10 Partner Webinar with Business Sweden – Swiss Nordic Bio 2021 11 Webinar – From good intentions to concrete actions, in collaboration with Advance 23 Partner Webinar with SCI – Emerging stronger, Vol. 3: What now for the UK and the EU? March 04 Webinar – SSCC Annual General Meeting 09 Partner Webinar with SCI – Best Practice for use of AI tools in innovation & IP 18 Webinar – Digitalization of the airports, in partnership with Saab 25 Webinar – SSCC Sustainability Forum April 15 Webinar – Trade Trends with Sweden and economic outlook 2021, in partnership with Western Union Business Solutions 22 Partner Webinar with Switzerland Global Enterprise – International Trade Forum May 06 Partner Webinar with Swiss Chamber – The Global Shipping Crisis - An Insider’s View 19 Partner Webinar with SCI – Emerging stronger, Vol. 4: Does it really take a pandemic for us to accelerate innovation? 20 Partner Webinar with Swiss Chamber – UBS Economic Outlook 20 Live Cast Event – How much “digital” is needed? In partnership with Nexell 26 Partner Webinar with Business Sweden – Swedish IPO Workshop 27 Partner Webinar with SCI – Working with Brand Sweden June 03 Webinar – SSCC Happy at Work Forum: The Future of leadership 06 Webinar – Swedish National Day Virtual Celebration, organised by Svenska kyrkan Zürich-Basel Photo: Nexell 10 Partner Webinar with SCI – Tech Forum: To an AI Enabled Future 29-3/7 Partner Event – Volvo Recharge Days 2021, in Rapperswil-Jona July Take action now at 01 Nordic Chambers’ Hybrid Event – Blockchain: The Future of IKEA.ch/energy Finance, in Zug and virtually 7-10 Partner Event – Volvo Recharge Days 2021, in Buchillon Heat pumps Solar power systems Photos: SSCC
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BAE Systems Bofors product on a state-of-the-art platform allowing to achieve Founded in 1956 in Vaduz, VP Bank ranks promise of technology and human ingenuity every portfolio include: Naval Gun Systems Bofors 40 solid returns while equally focusing on capital amongst the largest banks in the Liechtenstein day, serving clients in more than 120 countries. Mk4 and Bofors 57 Mk3, ARCHER Mobile Howitzer preservation. financial centre. In addition to its headquarters in We embrace the power of change to create artillery system and intelligent ammunition – Bofors Liechtenstein, VP Bank Group is present with value and shared success for our clients, people, 3P, and BONUS in co-operation with Nexter. BAE Our investment Universe consists of the highest offices in five other locations: Switzerland, shareholders, partners and communities. Visit us Systems Bofors is part of BAE Systems Group with Quality Brands Companies in the sectors of Luxembourg, Singapore, Hong Kong and the at www.accenture.com. presence in more than 40 countries with 84 000 Consumer, Healthcare and Technology, respecting British Virgin Islands. employees around the world. strict Sustainability criteria. We aim at providing an www.accenture.com/ch-en investment solution to our clients we have worked VP Bank Group has a sound balance sheet and a www.baesystems.com/en/home with over the years and to new investors with high strong capital base. An “A” rating from Standard aspirations, willing to put their capital at work with & Poor’s vouches for the financial strength of this beneficial impact for both their wealth and the banking enterprise. The shares of VP Bank are global community. listed on SIX Swiss Exchange. A large proportion of its equity capital is in the hands of three anchor Q. Brands is a sustainability focused international shareholders – a guarantee for continuity, indepen- Financial Firm, using cutting edge technology to dence and sustainability. invest in a smarter and more rewarding way. It was founded by successful Entrepreneurs together with VP Bank’s workforce of more than 990 employees highly experienced investment professionals with as of end 2020, administer client assets totalling LGT BANK (SWITZERLAND) LTD. proven track records from top tier firms. about CHF 55 billion. Its client advisors are supported by a well-developed network of LGT Private Banking is a leading international www.q-brands.com partner firms that contribute to the outstanding of services as a Swiss private bank. Our holistic provider of investment solutions for private international know-how of VP Bank Group. advisory approach ensures you are provided with clients and is wholly owned and managed by an everything required for forward-looking wealth entrepreneurial family, the Princely House of www.vpbank.com management and makes us a partner you can rely Liechtenstein. LGT was founded as a commer- on over generations. In addition to our headquar- cial bank 100 years ago in Liechtenstein, where ters in Basel, we also have branches in Berne, our headquarters remain to this day. Today, LGT Geneva, Lugano and Zurich, and employ around Private Banking is a leading international provider 600 staff. This means that you can receive person- of comprehensive investment solutions for wealthy alized advice locally while still benefiting from the private clients. It employs over 3300 people and comprehensive experience offered by LGT staff manages client assets of CHF 180 billion as at around the world. the end of 2020. As part of LGT Private Banking, LGT Bank (Switzerland) Ltd. offers its clients in www.lgt.com/en Switzerland and abroad a comprehensive range
The expectations of industrial companies’ customers are changing. Customers want to know the answer to questions like: How can I augment the life cycle of my existing assets? How can I make my assets more flexible to address increasing requirements for speed and personalization? How can I get the product but only pay for the value of services I receive? Industrial customers Industrial customers are are less less interested interested in in buying buying aa industrial companies industrial companies better better balance balance pre- pre- and and post- post- product than product than an an outcome outcome and and increasingly increasingly find find value value COVID-19 economic COVID-19 economic challenges. challenges. Those Those with with aa strong strong in services in services and and support. support. AsAs aa result, result, services services have have market position market position in in digital-driven digital-driven services services flourished flourished as as become aa critical become critical means means for for companies companies to to differentiate differentiate customers sought customers sought more more remote remote services. services. More More than than themselves as themselves as well well as as stabilize stabilize cash cash flow, flow, lower lower volatility volatility 60% of 60% of respondents respondents saidsaid their their service service business business and enhance and enhance resilience. resilience. For For that that reason, reason, we we investigated investigated accelerated during accelerated during the the pandemic, pandemic, and and they they plan plan to to the best the best service service management management approaches approaches thatthat can can be be augment services. augment services. applied to applied to successfully successfully transform transform andand grow grow your your future future service business. service business. This finding This finding shows shows howhow services, services, particularly particularly digital- digital- driven ones, driven ones, help help industrial industrial companies companies rideride out out We surveyed We surveyed 748 748 industrial industrial service service business business executives executives economic cycles. economic cycles. Digitalization Digitalization can can also also establish establish new new from across from across 14 14 countries countries to to understand understand the the approaches approaches recurring service recurring service revenue revenue streams streams and and make make services services they are they are taking. taking. The The research research revealed revealed that that aa stronger stronger more attractive more attractive to to maximize maximize customer customer lock-in. lock-in. focus on focus on service-driven service-driven business business models models isis helping helping Pivot to a powerful services business The trend The trend toward toward service-driven service-driven business business models models has been has been developing developing forfor years years and and is is accelerating, accelerating, with companies with companies achieving achieving varying varying degrees degrees ofof success. success. Four Service Four Service Categories Categories Blueprint for To better To better derive derive industrial industrial companies’ companies’ success success attributes and attributes and understand understand the the challenges challenges they they are are Using financial Using financial data data gathered gathered inin the the survey, survey, we we facing, we facing, we grouped grouped the the survey survey sample sample into into four four analyzed the analyzed the results results along along the the following following financial financial parameters: overall parameters: overall profitability, profitability, service service business business Service Success service categories. service categories. profitability, new profitability, new service service revenue revenue andand annual annual recurring revenue recurring revenue from from services. services. We chose We chose these these areas areas because because they they best best indicate: indicate: •• The The positive positive impact impact ofof services services on on the the overall overall Your How-To Guide on Service Transformation business especially business •• The The extent especially in extent toto which in the the form form of which companies of higher companies are higher margins are already already margins involved in involved in the the new new service service business business •• Business Business resilience resilience during during downturns downturns Copyright © Copyright ©2021 2021 Accenture. Accenture. All All rights rights reserved. reserved.
Each service category below illustrates different pivoting approaches, with varying success. Four focus areas for successful Champions Within the Within the Leaders Leaders category, category, aa few few Champion Champion companies companies Pivoting approach Pivoting approach –– Champions Champions and and Leaders Leaders service transformation Value Business Value outshine their outshine their peers peers with with the the highest highest service service profitability profitability and portion and portion ofof new new service service revenue revenue out out ofof total total service service Transform What does it take to successfully grow core services while Business revenue. Champions revenue. Champions have have configured configured new new services services so so Transform the Core the Core New New they are they are more more efficient efficient than than those those offered offered byby Leaders. Leaders. Champions have Champions have achieved achieved product product asas aa service, service, where where Business Business pivoting to new ones? Based on our research findings, Scale Scale we concluded that a successful, value-oriented service pricing is pricing is based based on on pay-per-use pay-per-use oror pay-per-outcome. pay-per-outcome. Pivot Pivot the New New the They also They also offer offer robust robust core core services. services. Grow Grow the core core transformation needs to consider four focus areas seen the Leaders Core business business in Champions and Leaders. Core Leaders grow Leaders grow core core services services while while developing developing andand scaling scaling new ones new ones toto achieve achieve stable, stable, robust robust service service profitability. profitability. Of all all categories, categories, Leaders Leaders have have the the highest highest proportion proportion Time Time Of of annual annual recurring recurring revenue revenue outout of of total total service service revenue, revenue, 1 2 3 4 of making services making services aa driver driver for for business business stability. stability. Strivers Pivoting approach Pivoting approach –– Strivers Strivers Companies in Companies in this this group group understand understand they they need need toto pivot pivot Integrated Sustainable, Effective, Proactive Value Business Value but rush but rush into into new new services, services, often often without without aa clear clear strategy strategy or goal. goal. While While ambitious, ambitious, their their relentless relentless striving striving has has or Transform sales approach systematic scalable service Business been at been at the the expense expense of of core core services. services. They They may may have have Transform invested in invested in the the wrong wrong areas areas or or in in too too many many fields fields at at the the the Core the Core New New and ambitious digital delivery ecosystem Business Business same time. same time. Although Although they they have have achieved achieved aa very very high high targets services management Scale share of share of new new service service revenue, revenue, overall overall services services profitability profitability Pivot Pivot Scale the New the New investment suffers from suffers from aa lack lack of of focus. focus. Grow Grow the core the core Core business Core business Time Time Author About Accenture Urban Hofström Urban Hofström Accenture is Accenture is aa global global professional professional services services company company Principal Director Principal Director with leading with leading capabilities capabilities inin digital, digital, cloud cloud and and security. security. urban.hofstroem@accenture.com urban.hofstroem@accenture.com Combining unmatched Combining unmatched experience experience and and specialized specialized skills skills Traditionalists Pivoting approach Pivoting approach –– Traditionalists Traditionalists across more more than than 40 40 industries, industries, we we offer offer Strategy Strategy and and Compared to to the the other other categories, categories, Traditionalists Traditionalists focus focus across Compared Consulting, Interactive, Consulting, Interactive, Technology Technology and and Operations Operations Value more on on improving improving core core business business capabilities, capabilities, which which Business Value more services—all powered services—all powered by by the the world’s world’s largest largest network network of of they manage they manage profitably profitably and and seek seek to to grow. grow. As As aa result, result, Transform Advanced Technology Advanced Technology and and Intelligent Intelligent Operations Operations centers. centers. Business they have they have the the smallest smallest share share of of new new service service revenue revenue out out Transform the Core the Core New New Our 537,000 Our 537,000 people people deliver deliver onon the the promise promise ofof technology technology of total of total service service revenue. revenue. This This may may serve serve them them well well now now Business Business and human and human ingenuity ingenuity every every day, day, serving serving clients clients in in more more but is but is not not sustainable sustainable for for future future success. success. They They do do not not Scale Scale than 120 than 120 countries. countries. WeWe embrace embrace the the power power ofof change change see an see an urgent urgent need need to to transform transform the the core core while while scaling scaling Pivot Pivot the New the New to create to create value value and and shared shared success success for for our our clients, clients, aa new new service service business. business. They They may may struggle struggle to to build build new new Grow Grow the core the core people, shareholders, people, shareholders, partners partners andand communities. communities. services and services and execute execute aa broader broader service service transformation. transformation. Visit us Visit us at at www.accenture.com. www.accenture.com. In some In some cases, cases, they they have have failed failed to to pivot pivot at at all. all. Core business Core business Time Time Disclaimer Disclaimer This document This document is is intended intended for for general general informational informational purposes purposes only only and and does does not not take take into into account account thethe reader’s reader’s specific specific circumstances, circumstances, and may and may notnot reflect reflect the the most most current current developments. developments. Accenture Accenture disclaims, disclaims, to to the the fullest fullest extent extent permitted permitted by by applicable applicable law, law, any any and and all all liability for liability for the the accuracy accuracy and and completeness completeness of of the the information information in in this this presentation presentation andand for for any any acts acts or or omissions omissions made made based based onon such such information. Accenture information. 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NEW MEMBERS | 31 NEW SILVER MEMBERS Welcome to our New Members CALDWELL PARTNERS POLESTAR At Caldwell we believe Talent Transforms. As a leading provider Polestar is an electric performance car brand harnessing refined of executive talent, we enable our clients to thrive and succeed by performance and cutting-edge technology. Our mission is to bring helping them identify, recruit and retain their best people. Our driving pleasure into a new era with a product offering of progressive, reputation — 50 years in the making — has been built on transformative searches across functions and electrified performance cars that are designed and engineered without compromise. Passion and emotion geographies at the very highest levels of management and operations. We leverage our skills and net- drive us, electricity and innovation drive our cars. We are all in, guiding our industry forward through pure, works to also provide agile talent in the form of flexible and on-demand advisory solutions for companies progressive performance. looking for support in strategy and operations. With offices and partners across North America, Europe Polestar produces two electric performance cars. The Polestar 1 is a low-volume electric performance and Asia Pacific, we take pride in delivering an unmatched level of service and expertise to our clients. hybrid GT. The Polestar 2 is a fully electric, five door fastback that comes in three variants. In the future, the Polestar 3 electric performance SUV will join the portfolio, as well as the Precept – showcasing the brand’s www.caldwellpartners.com vision in terms of sustainability, technology and design. In Switzerland the brand can be experienced in the Polestar Spaces in Zurich and Geneva. The Swiss team is headquartered in Zurich and led by Managing Director Sascha Heiniger. www.polestar.com GETINGE ROBERT WILSON MARINE TECHNOLOGIES (RWMT) With a firm belief that every person and community should Robert Wilson Marine Technologies (RWMT) is a Swedish company have access to the best possible care, Getinge provides hospi- that has developed a unique technology for seabed scanning. The tech- tals and life science institutions with products and solutions aim- nology is based on ultrasound that generates high-resolution images ing to improve clinical results and optimize workflows. The offering includes products and solutions through vertical echoes. This environmentally friendly and non-invasive technology has been validated for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. through international salvaging operations, as well as in the high-profile survey of the Vasa warship wreck Getinge employs over 10,000 people worldwide and the products are sold in more than 135 countries. site. RWMT divides its customer base into four different business areas: • UNDERWATER PRE-CONSTRUCTION - Analyse the seabed during the pre-planning phase of infrastructure Contact Mrs. Sina Zwerger, Head of Marketing Communications DACH, for more information: projects like ports or bridges, sina.zwerger@getinge.com. • CULTURAL - Locate, verify, and in some cases identify wrecked ships and other cultural artefacts, www.getinge.com/int • ENVIRONMENTAL - Locate cables, pipelines and hazardous waste hidden in the seabed, • DEFENCE & SECURITY - Find dumped mines, weapons, and surveillance technology hidden in the sea- bed. www.rwmt.se KEMPINSKI PALACE ENGELBERG UTOPIA MUSIC Kempinski Palace Engelberg – Titlis Swiss Alps is easily accessible thanks Utopia Music is a Swiss/Swedish-based technology company that lever- to its central location in the center of the village. Only 40 minutes by car from ages big data in order to enhance the global music industry through in- Lucerne, and around 80 minutes from Zurich, the first and only international five- creased revenues, reduced costs, accelerated payment cycles and im- star hotel in Engelberg offers 129 rooms and suites with a stunning view of the proved insights, while creating an ecosystem where music & tech foster creativity & joy. A revolution in the beautiful mountain scenery. Thereby the historical and modern parts of the im- music industry and a game changer, where the power of the music is once again returned to the copyright posing building merge into a harmonious unity. The Kempinski Palace Engelberg holders. We aim to upgrade the infrastructure of the music industry, by creating a state-of-the-art platform. provides countless unique facilities and experiences including a rooftop infinity pool as part of its spa Our mission is to collect, organize and utilizes music data, to enable a transparent, fair and data driven in- or unique gastronomic offers with regional and seasonal products by the “Cattani restaurant”, “The dustry, with a simple goal: one play one pay. So whenever and wherever a song is played, the correct copy- Palace Bar” with Cigar Lounge, and the “Wintergarden”. Nine modern event and conference rooms right holder gets paid in a timely manner and receives a fair portion (nearing 100%) of the money paid out. and the historic Kursaal are specially tailored to the guest’s needs. In addition, the Kempinski Palace Engelberg and its picturesque surroundings offer a variety of leisure activities in summer and winter. utopiamusic.com www.kempinski.com/engelberg
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