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THE PEOPLE BEHIND THE CURTAIN IN OUR EMERALD CITY A MESSAGE FROM THE VICE PRESIDENT FOR AUXILIARY ENTERPRISES “IN RHS, IT ONLY TAKES ONE INTERACTION TO LEAVE AN IMPRESSION ON OUR SPARTANS. WE STRIVE TO DO THE RIGHT THING RIGHT THE FIRST TIME, BUT WE DO NOT HAVE TO HIDE OUR PROCESS. WE WANT TO CELEBRATE OUR EFFORTS.” At the end of every year in Residential the late evening hours. I could not be rebranding of the Spartan Spirit Shops, and Hospitality Services (RHS), we more grateful for our team. REHS facilities and maintenance, the celebrate our successes at an event Some say that magic is ruined when Thanksgiving Unity Dinner and called Values and Victories. We take the truth is revealed; that the effect much more. a few hours out of a chilly December is lost when details are explained. In our great Emerald City, as it were, morning to reflect on everything our “Pay no attention to the man behind we treasure the details. We know that division has accomplished and all the curtain,” an average man once in every moment, every interaction and the outstanding experiences we have said from behind an imposing image. every decision there is a spark that can delivered to our Spartans and guests. However, there’s something to be said make an everlasting impression — and This year’s theme was “Do you believe for the work that is put into perfecting that impression leads to MSU becoming in magic?” the magic tricks. our Spartans’ home away from home. What we do is magical. There is no It takes magicians time and effort, And as we all know, “There’s no place doubt about that. But like all magic, it’s training and discipline, to master their like home.” an illusion executed by hard work and craft. Perhaps most importantly, it dedication often pulled off behind the takes passion; the drive to perfect the curtain, invisible to our students and trick and really wow the audience. guests. We witnessed the magic this They truly only get one chance, one January during the polar vortex. As moment to get it right. Sound familiar? Michigan State University suspended In RHS, it only takes one interaction to classes for only the seventh time in its leave an impression on our Spartans. 164 years, RHS team members made We strive to do the right thing right the their way to campus to take care of our first time, but we do not have to hide Spartans. Team members volunteered our process. We want to celebrate to help in dining units, shuttled their our efforts. Vennie Gore fellow team members around in the This issue of Serving State provides Vice President, Auxiliary Enterprises subzero temperatures and worked into a behind-the-scenes look into the SERVING STATE | SPRING 2019 2
DIVISION OF RESIDENTIAL AND HOSPITALITY SERVICES Auxiliary Enterprises Culinary Services Residence Education and Housing Services Spartan Hospitality Group rhs.msu.edu Serving State is an online publication for guests and partners of the Division of Residential and Hospitality Services at Michigan State University. Our goal is to share divisional news and initiatives with Team MSU. Serving State is produced by the Residential and Hospitality Services Creative Services Team, 550 S. Harrison Road, Michigan State University, 517-353-1694. Editors Casey Bye, Ilene Davis Design & Layout Elizabeth Ayres, Linda Beach, Libby Singh Photography Charles Benoit, Hannah Holliday, Samantha Lewakowski Contributing Writers Leah Ball, Casey Bye, Ilene Davis, Chelsey Eimer, Hannah Holliday, Samantha Lewakowski SERVING STATE | SPRING 2019 3
CONTENTS IN THIS ISSUE 3 THE PEOPLE BEHIND THE CURTAIN A MESSAGE FROM VPAE VENNIE GORE 13 5 TOP 10 FUN FACTS ABOUT THE CUSTODIAL MAINTENANCE TEAM 7 OUR PLEDGE AND PROMISE: DIVERSITY AND INCLUSION, EQUITY AND SOCIAL JUSTICE 8 CULINARY GROWTH AT MSU 12 THANKSGIVING UNITY DINNER 13 SPARTAN RETAIL BECOMES A UNIFIED FRONT 15 MEET RHS INTRODUCING OUR TEAM MEMBERS SERVING STATE | SPRING 2019 4
TOP 10 FUN FACTS ABOUT THE CUSTODIAL MAINTENANCE TEAM more than just full-time team members The Facilities Custodial Maintenance team is comprised of more than just full-time team members. Currently, RHS employs 40-60 student employees who work seven days a week between 3-11 p.m. More than 30 full-time managers lead student and on-call team members in day-to-day operations. cleaning every corner The Custodial Maintenance team is responsible for cleaning and maintaining more than 7 green cleaning Custodial Maintenance makes every effort to use cutting-edge million square feet of space, including 27 technology to sanitize spaces while protecting the residence halls, 429 apartments in 1855 Place, health of building occupants and the environment. 76 apartments in University Village and 345 Recently, the team started using 100 percent apartments in Spartan Village. ozonated water. The crews no longer spray bathrooms down with chemicals but instead use hazardous-chemical-free floor cleaner and sealant. This leads to a reduced amount of chemicals washed down campus drains and an overall lower water consumption across campus. long-term the portal sustainability September 2018 saw the launch of the new Live On Similar to how recycling is a priority in the website where students are residence halls, the Custodial Maintenance now able to access a new and team makes recycling a top priority and is improved portal for submitting ramping up their recycling efforts. maintenance requests. Students living on campus can simply select their residence hall or apartment and enter their contact information and a brief description of the issue they’ve encountered. The request is then quickly routed to an available team member. SERVING STATE | SPRING 2019 5
energy saving innovations The Custodial Maintenance team is also responsible for replacing outdated light fixtures, some of them over 50 years old. One residence hall got an extreme makeover during winter break and fully transitioned to using only LED lightbulbs. This saves costs on energy expenses and further shows commitment to sustainable practices. time-saving crew cred initiatives A residence hall Custodial Maintenance During carpet extractions, it used crew consists to take Custodial Maintenance of two building crew members two days to service workers, sufficiently clean a 12-floor two sanitation residence hall. With the addition workers and one of new ridable extractors, crew maintenance members like to call “chariots,” worker. These it takes team members only crews work collaboratively to respond to 45 minutes to clean the same maintenance and service requests. Sanitation residence hall. The chariots weigh workers also clean the community more than 500 pounds and are used every day by full-time staff. award-winning cleaning REHS was awarded with two high levels of achievement attained in the cleaning industry — the ISSA Cleaning Industry Management Standards (CIMS) and the Green Building (GB) certification. There are approximately 100,000 cleaning organizations in North America, and only 250 have received this designation. The recertification with honors is the second time the REHS Facilities team has been awarded this distinction. student and team interactions With the far-reaching day-to-day impact of their work, positive interactions with Custodial Maintenance team members can help make all the difference in a student’s Spartan experience. SERVING STATE | SPRING 2019 6
OUR PLEDGE AND PROMISE: DIVERSITY AND INCLUSION, EQUITY AND SOCIAL JUSTICE Residence Education and Housing Services’ (REHS) Associate Director for Diversity and Inclusion Sharon Chia Claros discusses diversity, equity and inclusion initiatives offered by her unit. DINNER WITH 12 SPARTANS DIVERSITY/INCLUSION CERTIFICATION Chia Claros successfully held three Dinner with 12 Spartans PROGRAM events during the fall semester, bringing together an array Michigan State University is piloting a Diversity and of individuals; both graduate and undergraduate students, Inclusion Certification program during the 2019 faculty, and staff. This initiative is fully funded by the Office spring semester. Chia Claros along with the University for Inclusion and Intercultural Initiatives’ Creating Inclusive Intercultural Pillar, in partnership with various Excellence Grant. departments, including Inclusion and Intercultural Initiatives and Student Affairs, helped create this “I did enjoy the dinner and think it was a great way to meet program, in part, to help prepare students for the people you wouldn’t otherwise talk to,” said one student workplace. This initiative is fully funded by the Office for in attendance. Inclusion and Intercultural Initiatives’ Creating Inclusive Excellence Grant. For each dinner, the first twelve students living on campus to sign up attended. “A lot of employers now are looking for recent graduates or professionals who have intercultural competency and “The purpose of the dinner is to build communities of cross skills to interact with cross difference and are able to difference to encourage our MSU community to go out of their work with diverse groups of people,” Chia Claros said. comfort zone, share stories and share the commonality of “We’re hoping this gives students a value added to being a Spartan,” said Chia Claros, adding, “Also to learn from their degree.” diverse backgrounds, cultures and life experiences.” The selection committee is seeking 20 undergraduate To motivate further dialogue, Chia students who have a graduation date of May 2020 or later Claros plans to give attendees to assist in the development of the program through over notecards at the end of each three semesters of participation. dinner to encourage the exchange of contact information in a more MSU’s certification program was purposely structured formal process. to be different from other Big Ten School’s diversity and inclusion programs. The spring semester will have three dinners: one in February, “We want to make this pilot program transformative,” March and April. Chia Claros said. “We are actually pairing up students with faculty and staff members, having students upload artifacts and reflections and meet cohorts, so they can show and verbalize they have the capacity employers are looking for.” Students who complete the program will receive a certificate that can be added to their co-curricular record. As Chia Claros asked, “We can have the most diverse campus in the world but if people don’t step outside of their comfort zones how can we learn from each other?” SERVING STATE | SPRING 2019 7
Culinary Growth at MSU Dressing Down The 1960s are a time when rules and expectations of Spartans are loosened. The strict coat and tie requirement for men had been in effect since World War II, but is adjusted thanks to the results of a student survey. The new rules Just One require men to wear clean, neat As MSU grows through Suit and Tie dress slacks (not jeans or shorts), its formative years, every All men who would like to eat dress shirts (no T-shirts, knit shirts, student eats their meals in the in the Abbot Hall dining facility plaid or bold stripes) and dress basement dining room located are required to wear suit coats shoes (no slippers, tennis shoes, 1938 1956 in Williams Hall. and ties to do so. clogs or flip-flops). 1907 The First 1940 The Rules 1960 Abbot Hall boasts The Spartan Women’s League the first ever college- releases “Etiquette Books” to MSU operated dining hall. students every year. These guides outline proper behavior, how to dress, “courting” standards and acceptable table manners, among other things. JUST ONE | THE FIRST | SUIT AND TIE | THE RULES | DRESSING DOWN SERVING STATE | SPRING 2019 8
Culinary Growth at MSU The Breslin is Born Get Read, Get Set, Cook! Breslin Student Events Center The annual Culinary Cup competition opens and begins its tenure as a is established. This annual “Chopped” venue for students and the greater style cooking challenge consists of MSU community, sponsoring major multiple rounds of competition. Teams educational and entertainment of two, representing MSU dining events, and of course, concessions. neighborhoods and the Spartan Breslin is also home to Michigan Hospitality Group, are given specific State Basketball. ingredients to prepare a dish. 1970 1991 2007 Special Events Beginning in 1970, meal transfers are 1989 Welcome, Sparty’s On-campus convenience 2001 The Beginning As a part of the Division of Residential introduced to increase flexibility in stores, dubbed Sparty’s, and Hospitality Services’ (RHS) 10- the dining plan structure. Throughout make their grand opening. year plan, Snyder/Phillips dining hall the decade, salad bars, special dining is the first of seven to be renovated. rooms and special events scheduled Over the course of the project, three in the dining halls are implemented dining halls will be LEED certified. with a continuous focus on meeting the evolving needs of MSU’s students. SPECIAL EVENTS | THE BRESLIN IS BORN | WELCOME, SPARTY’S | GET READY, GET SET | THE BEGINNING SERVING STATE | SPRING 2019 9
Culinary Growth at MSU Catalyze Connections Dining continues to be a catalyst for developing on-campus neighborhoods, but additional An Investment focus is placed on being a RHS is dedicated to creating Accessibility is Key stimulant for connections to better customer experiences The Combo-X-Change program broader communities such as without compromising efficiency. begins in order to make dining international students, faculty and Because of these investments, options even more flexible and the surrounding community. South RHS is able to move toward available to students, as well as Pointe at Case Hall is completed, greater flexibility in formats and carry out the retail integration the mobile Eat at State ON-THE- facilities. Sustainable practices dining plan. Another key element to GO Food Truck is introduced and are a point of discussion, thus the on-campus dining, the ever-popular another Starbucks is opened in the Farm to MSU program begins. Brody Square, is built and opens. Broad Business College complex. 2009 2011 2008 New Things Spartan Signature Catering 2010 Another One Holden Dining Hall is renovated. 2012 (now Kellogg Catering) is Sparty’s, which at this point debuted as a way to improve has 21 on-campus locations, flexibility. The dining venue at celebrates its 20th anniversary. Owen Hall is renovated and Starbucks becomes a welcomed opens as Riverwalk Market. addition to campus in Wells Hall. And kosher meals become available in the dining halls. AN INVESTMENT | NEW THINGS | ACCESSIBILITY IS KEY | ANOTHER ONE | CATALYZE CONNECTIONS SERVING STATE | SPRING 2019 10
Culinary Growth at MSU Heritage Commons at Landon The Edge at Akers opens Hall is completed in August Offering a diverse menu, The renovated dining hall from West Asian tandoor features wholesome breakfast oven-made dishes to in the morning and protein southern-style baby back dishes, salads and soups in the ribs from a smoker, The Edge afternoon and evening. has something for everyone. 2013 2014 2018 The Vista at Shaw Hall 2014 Options 2015 More, more, more — 2018 is Renovated Takeout in the dining halls and beyond Those dining at The Vista becomes a tangent of the In keeping with the trend of can now enjoy hearth-baked Combo-X-Change program. making food accessible to pizzas, hearty pastas, deli-style students living on and off sandwiches, soup and a full campus, students can now salad bar — plus full breakfasts use their Combo-X-Change to jump start the day. Student six days a week as opposed Spartan Chefs are introduced to the previous limit of five. to campus. Sparty’s Market, an urban market-style grocery store, opens in 1855 Place. THE VISTA | HERITAGE COMMONS | OPTIONS | THE EDGE | MORE, MORE, AND MORE SERVING STATE | SPRING 2019 11
Thanksgiving Unity Dinner BRINGING TOGETHER NEARLY 500 SPARTANS For the past 15 years, Spartans on Thousands of students have campus have had the opportunity benefitted from the tradition that to gather on Thanksgiving Day and began in Akers Hall, with 488 signing “This event provides enjoy a warm meal among company. in on-site this year, including 52 a community-building It all started in 2003 when Felipe volunteers. In addition to RHS, 17 local Lopez, then an out-of-state student, sponsors collaborated with OCAT to experience for all who invited others to join him for dinner offer food, games and other activities. attend,” said Juan. “We in the East Akers lounge. Several On the menu this year, among other students pitched in to purchase food, delicious fare, was turkey, macaroni talk about the history of and 20-30 people from domestic and and cheese, mashed potatoes, mixed Thanksgiving, why we international areas shared pizza vegetables, green beans, stuffing, and bonded. pie and custom-image cookies from celebrate, how we celebrate Juan Flores-Soto, one of the students MSU Bakers. Attendees could show it and why we eat turkey.” attending, collaborated with Lopez to their creative side by decorating the carry the concept forward. They were tablecloths with colorful markers inspired by the opportunity to connect and more. Spartans who might otherwise be “This event provides a community- alone during the holiday break. building experience for all who Currently a coordinator for the attend,” said Flores-Soto. “We talk Office of Cultural and Academic about the history of Thanksgiving, why Transitions (OCAT), Flores-Soto we celebrate, how we celebrate it and shared that throughout the years why we eat turkey.” campus partners have helped sustain Beyond the educational component, the event. “I am extremely grateful an important goal of the gathering for the support from RHS and other is to celebrate diversity at MSU, campus departments,” he said. honor different cultures, and When he accepted his current role support students from various racial, with the department in 2010, Flores- ethnic, international and domestic Soto was able to help make the Unity backgrounds. From OCAT team Dinner an office initiative that will members, to sponsors, to volunteers, continue beyond his time at strong partnerships built over the the university. past 15 years will help this tradition continue to thrive. SERVING STATE | SPRING 2019 12
Spartan Retail becomes a Unified Front Michigan State University is home to some of the most unique collegiate garb and, luckily, it can all be found within six on-campus Spartan Spirit Shops. About two years ago, there were five on-campus retail stores, all of which went by different names in accordance to their respective on-campus location. But when a sixth MSU storefront came to fruition, it just made sense for each location to come together under one uniform brand. Before the unification, the five existing stores were located at Forest Akers Golf Courses (east and west), Kellogg Hotel & Conference Center, MSU Union and MSU Tennis Center. Spartan Spirit Shop Spartan Spirit Shop Spartan Spirit Shop at Forest Akers Golf Courses East at MSU Tennis Center at Kellogg Hotel & Conference Center and West The Tennis Center site features The perfect MSU gift shop, the Kellogg Greater Lansing’s number one place convenient apparel and equipment location is the place to browse for an for fine quality, uniquely MSU clothing sales and services to its growing MSU-themed keepsake or gift after and accessories that complement MSU group of enthusiastic patrons. It is the a pleasant stay at MSU’s own hotel. and the golf enthusiasts of the area perfect place to find the right item for Convenience and variety are hallmarks features such quality brands as Nike, the right player at the right price. along with unique and special items Vineyard Vines and Cutter & Buck. you cannot find anywhere else. It’s the place to shop for that special golfer or MSU fanatic. SERVING STATE | SPRING 2019 13
The idea to go by one name and brand came about in “The biggest advantage we have is we are smaller — we’re 2017 when 1855 Place was under construction with plans to more like a boutique,” Benkert says. “We have individual buyers house an MSU retail store. Of course, the store needed to be with a lot of experience on campus. Other shops are third- called something, but what exactly would that mean? party owned, the buyer is corporate and they don’t necessarily Spartan Hospitality Group (SHG) Retail Manager understand everything about the Midwest and MSU.” Stephene Benkert says the idea of uniting the on-campus Another component that sets Spartan Spirit Shops retail stores under one brand just made sense as soon as the apart from the rest is an updated social media presence sixth store was proposed. She explained how the group of advertising sales, linking to the online store and interacting stores always felt like one, but having an outward-facing with guests. uniform brand furthered that recognizable bond. “Everybody is trying to get a piece of the retail pie for “We have a lot of items that are the same in our stores but, MSU, and social media allows us to be right in front of at the same time, there are a lot of things that are different,” everybody,” Benkert says. “It’s a natural extension of our says Benkert. “And we all work together as well. Between brand, relatively inexpensive in comparison to other media having the store at 1855 Place open and getting a new forms and where the future is going.” computer system that linked all of the stores, it was the best Though the six stores go by the same name now, the thing to do.” merchandise sold is handpicked, unique and unparalleled Though, Spartan Spirit Shops are not the only on- or near- by other retailers. Take a walk through each of the newly- campus retailers providing Spartans their green and white branded stores below and see for yourself! gear; third-party merchandisers such as Spartan Bookstore and Student Book Store exist in close vicinity. Spartan Spirit Shop Spartan Spirit Shop at 1855 Place at MSU Union The newest addition to the Spartan Spirit Shops, the 1855 This is where students, faculty, staff and alumni meet to Place location, opened in August 2017. This Spartan Spirit make that perfect campus visit last with a special Shop is one of a kind as it is the only dedicated Nike retailer MSU-logo apparel item or accessory. It is also the home of on campus. As an official Nike shop, it features MSU apparel Commencement Connection, where excited graduates specifically designed for Spartan fans. “to be” come to find their caps, gowns, diploma frames and all the accessories they need to make their graduation even more memorable. SERVING STATE | SPRING 2019 14
MEET RHS INTRODUCING OUR TEAM MEMBERS MEET JENNIFER DAWSON HOMETOWN: Davison, Michigan JOB TITLE: Auxiliary Enterprises Finance and Business Office Accountant TIME AT MSU: Five months CAN YOU DESCRIBE YOUR ROLE? FAVORITE KIND OF MUSIC? I work on the reconciliation team for dining, which includes Taylor Swift and anything on the top 40. brands like Eat at State and Sparty’s. I work with the student teams to make sure everything is going smoothly on campus. WHAT DOES YOUR IDEAL WEEKEND LOOK LIKE? I always go out to dinner on Friday nights. I’m new to WHAT’S YOUR FAVORITE PART ABOUT BEING AN RHS the area, so I’ve been trying to visit different spots TEAM MEMBER? and breweries around Lansing. Then, I would The sense of community and friendliness. Everyone is like binge-watch Netflix. one big family. WHAT’S THE FARTHEST YOU’VE EVER BEEN FROM HOME? WHAT’S YOUR FAVORITE PIECE OF CLOTHING YOU OWN? Riveria Maya in Mexico. Jeans. WHAT COULD YOU GIVE A 40-MINUTE PRESENTATION ON WHAT HOBBY WOULD YOU LIKE TO GET INTO? WITH ABSOLUTELY NO PREPARATION? Yoga! I just started taking classes at IM East and West. Giving a presentation with no preparation is one of my nightmares, but the one thing I could do it on is my family WHAT JOB WOULD YOU BE TERRIBLE AT? and friends. An elementary school teacher. WHAT IS SOMETHING YOU THINK EVERYONE SHOULD DO AT WHAT IS YOUR FAVORITE MEAL? LEAST ONCE IN THEIR LIVES? Pepperoni pizza. Go skydiving. WHAT SONG DO YOU KNOW EVERY WORD TO? WHAT’S THE BEST WAY TO START A DAY? Anything by Taylor Swift — I love her new music. With a cold glass of ice water. ARE YOU TYPICALLY EARLY OR LATE? Early. WHAT DO YOU WISH YOU KNEW MORE ABOUT? Nutrition. WHAT ARE SOME THINGS THAT ARE GUARANTEED TO MAKE YOUR DAY BETTER? People being friendly and smiling. Also free food. SERVING STATE | SPRING 2019 15
MEET ALEXANDER POPE HOMETOWN: Laingsburg, Michigan JOB TITLE: Culinary Services Platform Attendant TIME AT MSU: Two months CAN YOU DESCRIBE YOUR ROLE? ARE YOU TYPICALLY EARLY OR LATE? I get stationed to a pod. Then I have my Bible – that’s my Always early. journal of everything that we are serving that week. I deal with my teammates, make a lot of food dealing with raw WHAT DO YOU WISH YOU KNEW MORE ABOUT? meats. I do a lot of cooking and running around. I walk People. probably eight miles a day. I do a lot of organizing and teaching because I have a lot of experience outside of here. WHAT ARE SOME THINGS GUARANTEED TO MAKE YOUR DAY BETTER? WHAT’S YOUR FAVORITE PART ABOUT BEING AN RHS Knowing I put my hard work in and earned my money. TEAM MEMBER? I like how unlike any other job I’ve had, I have extreme WHAT IS YOUR FAVORITE KIND OF MUSIC? exposure to different cultures. I think that’s very important Mostly ‘90s. Any kind of genre from the ‘90s — I was born for perspective and its very interesting. I look forward to in ‘86. continuously learning. WHAT’S THE FARTHEST YOU’VE EVER BEEN FROM HOME? DO YOU HAVE A FAVORITE PIECE OF CLOTHING YOU OWN? Probably San Antonio, Texas. I lived there for a year. Does a blanket count? I have an old afghan blanket that’s all retro colors, which my grandmother made me before she WHAT COULD YOU GIVE A 40-MINUTE PRESENTATION ON passed away and I love that thing. WITH NO PREPARATION? How to make a pope-pie pizza. WHAT HOBBY WOULD YOU LIKE TO GET INTO? Woodworking. WHAT IS SOMETHING YOU THINK EVERYONE SHOULD DO ONCE IN THEIR LIVES? WHAT JOB WOULD YOU BE TERRIBLE AT? Take a risk. Probably an unemployment office employee. WOULD YOU RATHER GO HANG GLIDING OR WHITE WHAT IS YOUR FAVORITE DRINK? WATER RAFTING? A Capri-Sun. White water rafting! WHAT IS YOUR FAVORITE MEAL? WHAT’S THE BEST WAY TO START A DAY? Beef Wellington, it’s a roast of beef and then crusted with Cup of coffee and sun shining. bread — I’ve only had it a couple of times, but it’s rare and decadent. SERVING STATE | SPRING 2019 16
MEET REBECCA SELESKY HOMETOWN: Harbor Beach, Michigan JOB TITLE: Interim Executive Director for Culinary Services TIME AT MSU: Seven years CAN YOU DESCRIBE YOUR NEW ROLE? WHAT DO YOU WISH YOU KNEW MORE ABOUT? As the executive director for Culinary Services, I oversee I wish I knew more about Ultra running, because I want to the culinary operations, including Dining, Retail, and do an ultra-marathon. Support Services. Prior to this role, I worked at the Kellogg Hotel & Conference Center. I was brought in as a rooms WHAT ARE SOME THINGS GUARANTEED TO MAKE YOUR division manager and then transitioned into the general DAY BETTER? manager role. The simple things. WHAT’S YOUR FAVORITE PART ABOUT BEING AN RHS WHAT DOES YOUR IDEAL WEEKEND LOOK LIKE? TEAM MEMBER? Spending time with my family and also going outdoors. Just being in the atmosphere and in the environment. I love being surrounded by so many great people and resources. WHAT’S THE FARTHEST YOU’VE EVER BEEN FROM HOME? There’s a lot of room for growth and development and a lot I’ve traveled to England. of opportunity to build connections across the division. WHAT IS YOUR FAVORITE KIND OF MUSIC? DO YOU HAVE A FAVORITE PIECE OF CLOTHING YOU OWN? Probably R&B. I kind of just put my phone on shuffle and My go-to is a light pink Lululemon sweatshirt, it’s just listen to whatever comes on next. so comfortable. WHAT COULD YOU GIVE A 40-MINUTE PRESENTATION ON WHAT HOBBY WOULD YOU LIKE TO GET INTO? WITH NO PREPARATION? I don’t really have a lot of hobbies. But I like to run, and I Probably being a professional and being a mom and have two sons. I also like to cook, so I guess I could start managing that work-life piece. cooking more. WHAT IS SOMETHING YOU THINK EVERYONE SHOULD DO WHAT JOB WOULD YOU BE TERRIBLE AT? ONCE IN THEIR LIVES? A scientist – I just don’t see me being stuck in a lab anywhere. I’m going to say travel abroad, but you should definitely do that more than once in your life. WHAT IS YOUR FAVORITE MEAL? I don’t really have a favorite meal, because I enjoy all food, WHAT’S THE BEST WAY TO START A DAY? but it’d be a meal I get to prepare with my family and A good cup of coffee. share together. ARE YOU TYPICALLY EARLY OR LATE? Early. I hate being late. SERVING STATE | SPRING 2019 17
MEET ALEX LORENCZ HOMETOWN: Chesaning, Michigan JOB TITLE: Spartan Hospitality Group Forest Akers Operations Manager and PGA Professional TIME AT MSU: Eight years CAN YOU DESCRIBE YOUR ROLE? WHAT DOES YOUR IDEAL WEEKEND LOOK LIKE? I run the range staff, hire, train and oversee custodial staff, Weather permitting, it would start with a round of golf and teach lessons to all age groups, fit players for clubs. And end hanging with family. Forest Akers is ranked as a top 50 public golf course range by Golf Range Magazine, which is a joy to uphold. WHAT’S THE FARTHEST YOU’VE EVER BEEN FROM HOME? Jamaica. WHAT’S YOUR FAVORITE PART ABOUT BEING AN RHS TEAM MEMBER? WHAT COULD YOU GIVE A 40-MINUTE PRESENTATION ON The people. I am a people person and interacting with team WITH ABSOLUTELY NO PREPARATION? members and guests is the highlight of my day. Club fitting. WHAT HOBBY WOULD YOU LIKE TO GET INTO? WHAT IS SOMETHING YOU THINK EVERYONE SHOULD DO AT Guitar. LEAST ONCE IN THEIR LIFE? Hit a solid golf shot. Even with people who have never WHAT JOB WOULD YOU BE TERRIBLE AT? played before, their eyes just light up when they hit one. A monotonous cubicle desk job. WHAT ARE SOME THINGS THAT ARE GUARANTEED TO MAKE WHAT IS YOUR FAVORITE DRINK? YOUR DAY BETTER? Coffee. Coffee. Just kidding, I think having a positive attitude helps the most. WHAT IS YOUR FAVORITE MEAL? Chicken wings. WOULD YOU RATHER GO HANG GLIDING OR WHITE WATER RAFTING? WHAT SONG DO YOU KNOW EVERY WORD TO? Hang gliding. Any Eminem song. WHAT’S THE BEST WAY TO START A DAY? ARE YOU TYPICALLY EARLY OR LATE? With coffee. Early. WHAT DO YOU WISH YOU KNEW MORE ABOUT? I wish I had more mechanical knowledge so I could fix personal and work vehicles with ease. SERVING STATE | SPRING 2019 18
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