Solar Thermal Hot Water Systems Product Guide

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Solar Thermal Hot Water Systems Product Guide
Solar Thermal Hot Water Systems
     Product Guide
     Solar hot water uses the heat from the sun’s energy
     to heat your home’s hot water supply for free.

As the world leader in electric heating products, Dimplex is a trusted source of product innovation and reliability. For over 30
years, the company has invested the same dedication into renewable technologies.

                                                                                         Member of
USA 221-300 S. Franklin Rd.
Indianapolis, IN 46219
                                       Phone: 800.668.6663
CANADA 1367 Industrial Rd.             Fax: 877.873.2321
Cambridge, ON N1R 7G8                  www.renewables.dimplex.com
Solar Thermal Hot Water Systems Product Guide
Table Of Contents
Solar Thermal Hot Water System ························································································· Page 2
    Why Choose a Dimplex system ······················································································ Page 2

Tips for a Professional Installation ······················································································ Page 3
     Collector Placement ········································································································· Page 3
     Solar Tank Installation ······································································································ Page 3
     Pumping Station & Controls ···························································································· Page 3

How does it work? ················································································································· Page 4
   How does a Single-Wall System work? ··········································································· Page 4
   How does a Double-Wall System work? ·········································································· Page 4

The Complete Solar Thermal System (Single wall) ··························································· Page 5

The Complete Solar Thermal System (Double wall) ·························································· Page 6

Components ··························································································································· Page 7
   Collector Mounting Kits ···································································································· Page 7
   Solar Storage Tanks ········································································································ Page 8
   Controls ··························································································································· Page 8
   Pumping Stations ············································································································· Page 9

Parts and Accessories ·········································································································· Page 10

Technical Specifications ······································································································ Page 11
    SRCC OG-300 Thermal Performance Ratings ································································ Page 11
    CSA F379 Thermal Performance Ratings ······································································· Page 11

Technical Specifications Collectors ···················································································· Page 12
    Collector ··························································································································· Page 12
    Glass & Absorber ············································································································· Page 12
    Temperature & Pressure ·································································································· Page 12
    Approvals ························································································································· Page 13
    SRCC OG-100 Thermal Performance Ratings ································································ Page 13

Technical Specifications Storage Tank ··············································································· Page 14

Product Warranty ·················································································································· Page 15
Solar Thermal Hot Water Systems Product Guide
Solar Thermal Hot Water System

Dimplex solar hot water packages combine all the key components into easy-to-install kits for a typical
three and four bedroom home. As hot water needs change during the homeowners lifetime, our sys-
tems are designed to react to fluctuations ensuring needs are always met.

Have confidence knowing that every component has been carefully built for quality, suitability and
reliability.
Why choose a Dimplex System?

Super Value:
Designed to be the highest performance-to-cost system.

Engineered Glycol Protection:
Dimplex collectors limit the collector stagnation temperature to under 315°F/155°C protecting the
glycol from overheating which can degrade heat transfer fluid and cause it to become acidic and cor-
rosive.

Highly Efficient:
Blue titanium absorber surface coating sets the standard for premium collectors.

Single Wall and Double Wall Systems available, depending on your local plumbing code
requirements.

2
Solar Thermal Hot Water Systems Product Guide
Tips for a Professional Installation

Before installing the solar thermal system visit
our web site at www.renewables.dimplex.com
for a complete installation guide.

Collector Placement:

       The proposed location must have access
         to southern sky with a minimum amount
         of shading between 10:00 AM and 3:00
         PM each day throughout the year.

       Aesthetic impact on the property should
         be considered.

       Consider the remaining life span of the
         roof shingles prior to installation.

       Collectors mounted closer to the peak are
         easier to install by providing increased
         attic access.

       Collectors should be located as close to
         the solar storage tank as possible to
         minimize heat loss in pipe runs.

Solar Tank Installation:

       Ensure you have allocated enough space
         for the solar storage tank installation
         (near the customer’s back-up hot water
         source). The tank measures 63 ¼” high x
         21 ¾” diameter.

       Ensure the household’s main supply of
         potable water is supplied in accordance
         to the North American Plumbing Code
         and Standards.

Pumping Stations & Controls:

       Ensure sufficient wall space for pumping
         stations, expansion tanks and controller
         approximately 2’ x 4’ wall space for
         single-wall systems, 4’ x 4’ wall space for
         double-wall systems.

       Close proximity to 120 volt supply.

3
Solar Thermal Hot Water Systems Product Guide
How Does it Work?

The first step is to determine if the local plumbing codes require a Single Wall or Double Wall System.

                  1

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                                             4
                                                       5

                                                  3

How Does a Single-Wall System Work?
(1) The sun heats the solar fluid in the collectors (2) This solar fluid, a mixture of polypropylene glycol
and water, for freeze protection, is pumped (3) and circulated through the in-tank heat exchanger (4).
The solar controller has a sensor in the collector and the solar storage tank that activate the
circulation pump when there is sufficient solar energy to be delivered. During times when there is little
or no sun, a back-up heating system utilizing the customer’s back-up tank (5) activates to provide
adequate hot water.

How Does a Double-Wall System Work?

The Double Wall System consists of the same key components as the single wall with the addition of
Dimplex’s innovative modular HX-A pumping station with a second heat exchanger.

.

4
Solar Thermal Hot Water Systems Product Guide
The Complete Solar Thermal System Single-Wall

    Cat. No.                Contents/Description                              Weight       Std. Pack   Pkg. Dim. L x W x H

     ESSW2       Solar hot water system, Indirect Single Wall HX ES-SW-A, 2   334 lbs. /     1 Skid        46 x 46 x 80 inches
                                           collector                           151 kg                   (2032 x1168 x 1168 mm)

                       This system includes the following components:

                1.  Solar Collector, FP-Blue-A, 2M            DSCA-2M             2
                2.  Mounting Kit, 1 X DSCA                    MK-DSCA             2
                3.  Fitting, Union, Compression 3/4”          NA12142             2
                4.  Fitting, Elbow, Compression 3/4”           254752             2
                5.  Fitting, End-Stop, Compression            NA12141             2
                6.  Storage Tank, Solar HX, 53GAL/200L        DSTA-200            1
                7.  Controller Solar -A                      45111.5 NA           1
                8.  Pumping station, Solar Loop -A           45722.1 NA           1
                9.  Expansion Tank, Solar Loop,                9702900            1
                    6.6GAL/25L
                10. Mounting Bracket, Expansion Tank,          7611000            1
                    Solar Loop-A

Note: the following installation components are not included in the systems:

           Propylene, Glycol, Dowfrost HD, 6.6 GAL/25L
           Copper Piping or Flextube Set, Insulated, 1/2” With Sensor Wire, 50FT/15M
           Pipe flashing kits for roof penetrations
           Piping to the back-up hot water heater
5
Solar Thermal Hot Water Systems Product Guide
The Complete Solar Thermal System Double-Wall

    Cat. No.              Contents/Description                               Weight        Std. Pack   Pkg. Dim. L x W x H

ESDW2           Solar hot water system, Indirect Double Wall HX ES-DW-A, 2    362 lbs. /     1 Skid        46 x 46 x 80 inches
                                          collector                            164 kg                   (2032 x 1168 x 1168 mm)

                      This system includes the following components:

               1.  Solar Collector, FP-Blue-A, 2M             DSCA-2M             2
               2.  Mounting Kit, 1 X DSCA                     MK-DSCA             2
               3.  Fitting, Union, Compression 3/4”           NA12142             2
               4.  Fitting, Elbow, Compression 3/4”            254752             2
               5.  Fitting, End-Stop, Compression             NA12141             2
               6.  Storage Tank, Solar HX, 53GAL/200L         DSTA-200            1
               7.  Controller Solar -A                       45111.5 NA           1
               8.  Pumping station, Solar Loop -A            45722.1 NA           1
               9.  Expansion Tank, Solar Loop,                 9702900            1
                   6.6GAL/25L
               10. Pumping Station, HX-A                    45411.30 NA           1
               11. Expansion tank, HX-A 0.5GAL/2L           5400250100            1
               12. Mounting Bracket, Expansion Tank,          7611000             1
                   Solar Loop-A

    Note: the following installation components are not included in the systems:

           Propylene, Glycol, Dowfrost HD, 6.6 GAL/25L
           Copper Piping or Flextube Set, Insulated, 1/2” With Sensor Wire, 50FT/15M
           Pipe flashing kits for roof penetrations
           Piping to the back-up hot water heater
6
Solar Thermal Hot Water Systems Product Guide
Components
Flat Plate Collectors
A complete technical specification is listed under Technical Specifications—Collectors

                                            The DSCA-2M premium blue titanium absorber coating:
                                             Delivers the highest value-to-performance ratio of any solar thermal
                                               collector on the market.
                                             Sized to make it easier to handle (6 ½ x 3 ¼ feet, 83.5 pounds).
                                             Can be mounted horizontally or vertically.
                                             Engineered to operate at 6 bar, however each collector is tested to
                                               10 Bar as part of Dimplex quality control.
                                             Surpasses CSA F378 & SRCC OG-100 requirement.

                                            Part No.                                     Weight            Std.            Pkg. Dim
                                                              Description
                                                                                                           Pack            LxWxH

                                            DSCA-2M       Solar Collector, FP Blue-      83.5 lbs. /          1     79 x 42 3/8 x 3 15/16 inches
                                                                   A, 2M                  37.9 kg                    (2006 x 1086 x 100 mm)

Collector Mounting Kits

                                                                Collectors are secured to asphalt shingle or steel roofs
                                                                by four adjustable black anodized aluminum mounting
                                                                brackets. Two on the top and two on the bottom. Each
                                                                bracket rail is secured through the included flashing by
                                                                a 3” lag screws.

                                        Plumbing connections and plugs can be reversed, as long
                                        as the outlet is located at the top of the panels.
                                        Only use the sensor well that is closest to the outlet.

                                              Mounting brackets shown in silver for contrast purposes only. Actual
                                              mounting kit is anodized black to blend with the roof.

    Item     Part                              Description                                             Components per collector
      #     number                                                                                     # of collectors (in series)
                                                                                             1                2             3              4
     1      DSCA-2M                     Solar Collector, FP Blue-A, 2M                       1                2             3              4
     2      MK-DSCA                        Mounting Kit, 1 x DSCA                            1                2             3              4
     3      NA12142                    Fitting, Union, Compression ¾”                        0                2             4              6
     4       254752                    Fitting, Elbow, Compression ¾”                        2                2             2              2
     5      NA12141                     Fitting End-Stop, Compression                        2                2             2              2

7
Solar Thermal Hot Water Systems Product Guide
Solar Storage Tanks
A complete technical specification is listed under Technical Specifications—Storage Tank

The Dimplex DSTA-200 solar storage tank is
designed as a pre-heat tank to store hot water.
Volume is 53 US Gallons / 200 Litres and includes:

   An internal single-wall coiled heat exchanger

   High quality porcelain enameled surface and a
     large magnesium anode for corrosion protection

   Two sensor pockets for Dimplex solar controller’s
     temperature probes

   Temperature & pressure relief valve

 Part No.   Description     Weight       Std.          Pkg. Dim
                                         Pack          LxWxH

 DSTA-200   Storage Tank,   165 lbs. /    1     63 ¼ x 21 ¾ x 21¾ inches
              Solar HX,      75 kg               (1607 x 552 x 552 mm)
             53gal/200L

Controls

                                                The Dimplex Solar Controller provides the intelligence for the system.
                                                   Intuitive menu allows easy operation with graphic symbols
                                                   Storing of settings in case of any power outages
                                                   Vacation setting enables the system to function normally, even
                                                     when hot water is not used
                                                   Digitally adjustable temperature differential regulation
                                                   Extensive functions for system monitoring with iconic error and
                                                     failure display
                                                   Integrated energy productivity measurement measures the energy
                                                     obtained by the system

                                                 Part No.             Description        Weight       Std.       Pkg. Dim
                                                                                                      Pack       LxWxH

                                                 45111.5 NA       Controller, Solar- A   1.5 lbs. /    1      6 x 8 x 1 ½ inches
                                                                                         0.68 kg             (152 x 203 x 38 mm)

8
Solar Thermal Hot Water Systems Product Guide
Pumping Stations

                   The Solar Pumping Station is supplied as a pre-assembled unit
                   that contains all the necessary components i.e. valves, fittings
                   and safety devices etc. that are required for performance of the
                   solar thermal system.
                       Check valve to prevent thermosyphoning of uncontrolled
                         circulation of medium, preventing any cooling down of the
                         storage tank.
                             Integrated flush and fill points
                             Air separator, collects air bubbles for ease of system
                               bleeding
                             Pressure relief valves
                             Isolation valves
                             Easy color identification where red lettering = forward flow;
                               blue lettering = return flow
                             Visual flow meter and sight glass to view glycol coloring
                             Full body insulation
                             Easy wall mounting with two bolts

                   Part No.          Description         Weight         Std.          Pkg. Dim
                                                                        Pack          LxWxH

                   45722.1 NA         Pumping Station,   14.7lbs. /         1       20 x 12 ½ x 10 inches
                                       Solar Loop-A       6.67 kg                   (508 x 318 x 254 mm)

                    Dimplex’s innovative modular HX pumping station with integral
                    heat exchanger is used in jurisdictions that require double-wall
                    protection in the plumbing code. This pre-assembled unit and
                    modular design converts a Single Wall System into a Double
                    Wall System connecting directly below the solar pumping
                    station.
                              Check valve to prevent thermosyphoning of uncontrolled
                                circulation of medium, prevents any cooling down of the
                                storage tank.
                              Isolation valve
                              Leak detection valve
                              Pressure gauge 0 – 2 Bar (29 PSI, 200 kPA)
                              Integrated flush and fill point
                              Full body insulation
                              Easy wall mounting with two bolts.

                     Part No.              Description          Weight      Std.         Pkg. Dim
                                                                            Pack         LxWxH

                     45411.30 NA        Pumping Station, HX-A    25lbs. /       1      17 x 10 x 11 inches
                                                                11.34 kg              (432 x 254 x 279 mm)

9
Parts and Accessories
     Item Number    Part                     Description                         Weight           Pkg. Dim.
                   Number                                                                         LxWxH

1                  MK-DSCA           Mounting kit, 1 x DSCA (4 pieces)            13 lbs. /    12 ¾ x 10 ¼ x 4 inches
                                                                                   5.9 kg       (324 x 260 x100 mm)

                    NA12142           Fitting, Union, Compression 3/4”           0.5 lbs. /       3 x 2 x 1 inches
2                               (1 piece) required to inter-connect collectors   0.23 kg         (76 x 51 x 25 mm)
                                                   in parallel

3                   254752            Fitting, Elbow, Compression 3/4”           0.34 lbs. /   3 ½ x 3 ½ x 1 ½ inches
                                (1 piece). Used to connect to Insulated Flex      0.17 kg         (89 x 89 x 38 mm)
                                           Tube Supply/Return Lines

4                   NA12141           Fitting, End-Stop, Compression             0.34 lbs. /      3 x 2 x 1 inches
                                 (1 piece) Used to cap-off unused headers         0.17 kg        (76 x 51 x 25 mm)

5                   DGA-25            Propylene Glycol, Dowfrost HD,              53 lbs. /      13 x 12 x 12 inches
                                              6.6 GAL/25L                          24 kg        (330 x 305 x 305 mm)

 6                  9702900            Expansion Tank, Solar Loop,               12.2 lbs. /     20 x 12 x 12 inches
                                              6.6 GAL/25L                         5.53 kg       (508 x 305 x 305 mm)

 7                 NA3520-15     Flextube Set, Insulated 1/2” with sensor        26 lbs. /       32 x 32 x 10 inches
                                               wire—50ft/15M                     11.79 kg       (813 x 813 x 254 mm)
                    NA12102          Fitting, Flextube, 3/4” (8 pieces)
 8
                    NA12133         Mounting Bracket, Flextube, set of 4
 9

                                                                                 3.5 lbs. /       10 x 7 x 7 inches
10                 5400250100       Expansion Tank, HX-A, 0.5GAL/2L              1.59 kg        (254 x 178 x 178 mm)

                                                                                 0.2 lbs. /       6 x 6 x ½ inches
11                   761100      Mounting Bracket, Expansion Tank, Solar         0.09 kg        (152 x 152 x 13 mm)
                                                Loop-A

10
Technical Specifications
System Specifications

Dimplex Solar Thermal Systems are CSA, F379 and OG-300 certified by the Solar Rating and Certifi-
cation Corporation (SRCC) and CSA. These packages are eligible for a growing number of govern-
ment, utility and local financial incentives.

SRCC

     System Name                      System                        System   SRCC Cert.    Solar Energy
                                                                    Model       No.           Factor

 Solar Domestic Hot Water    Dimplex Indirect Solar Water Heating   ESSW2       30003666         1.7
     System (SDHW)                  System - Single Wall

 Solar Domestic Hot Water    Dimplex Indirect Solar Water Heating   ESDW2       30003667         1.4
     System (SDHW)                 System - Double Wall

CSA

     System Name                      System                        System      Rating
                                                                    Model
 Solar Domestic Hot Water   Dimplex Indirect Solar Water Heating     ESSW2   6.7 GJ/Year
     System (SDHW)                 System - Single Wall
 Solar Domestic Hot Water   Dimplex Indirect Solar Water Heating     ESDW2   6.0 GJ/Year
     System (SDHW)                 System - Double Wall

11
Technical Specifications - Collectors
Collector Specifications - DSCA-2M –Solar Collector FP-Blue-A, 2M

Collector:
Gross Collector Area           21.8 ft2 / 2.02 m 2

Net Collector Aperture Area    20.0 ft2 / 1.86 m2

Frame Material                 Extruded aluminum

Frame Colour                   Black Anodized

Back Sheet Material            Aluminum

Insulation                     Rockwool Insulation

Piping Connections             Compression fittings to 3/4” insulated pipe or coupling

Sensor Pockets                 2 on 1-side

Glass & Absorber
Absorber Material              Red copper ultrasonically welded to risers

Absorber Type                  Harp

Absorber Coating               Highly Selective Blue Titanium Surface

Coating Solar Absorption       α ~ 95%

Coating Thermal Emissivity     ε ~ 4%

Glass Material                 Low-iron patterned tempered glass

Solar Glass Transmission       91% - 93%

Temperature & Pressure
Stagnation Temperature
                               310°F / 155°C
(1st order per OG-100)

Fluid Capacity                 0.5 gal / 1.8 L

Design Flow Rate               0.64 GPM / 0.040 kg/s

Pressure Drop at Design Flow   0.017 PSI / 117 Pa

Maximum Operating Pressure     87 PSI / 600 kPa

Maximum Connected Collectors   6 in series

12
Approvals
SRCC OG-100                                 Certified and Listed

CSA F378 Class 8854-01                      Certified and Listed

SRCC OG-100 Thermal Performance Ratings

Category (Ti-Ta)
                                                                  Clear Day           Mildly Cloudy Day        Cloudy Day
Ti = Inlet Fluid Temperature
                                                             (2,000 BTU/ft2 Day)     (1,500 BTU/ft2 Day)   (1,000 BTU/ft2 Day)
Ta = Ambient Air Temperature

A (-23°C/-9°F) Pool Heating - Warm Climate                          27.4                    20.7                  14.0

B (-13°C/9°F) Pool Heating - Cool Climate                           24.8                    18.1                  11.4

C (2°C/36°F) Water Heating - Warm Climate                           20.8                    14.2                  7.7

D (32°C/90°F) Water Heating - Cool Climate                          13.0                    7.0                   1.7

E (62°F/144°F) Air Conditioning                                     5.9                     1.2                   0.0

Thousands of BTU per day per collector. For kWh per day per collector, multiply by 0.293.

13
Technical Specifications - Storage Tank
Tank Specifications - DSTA-200 - Storage Tank, Solar HX, 53GAL/200L

Specifications
Storage Capacity                   53 gal / 200 L

Size (height & diameter)           63 ¼” x 21 ¾”

Dry Weight (including packaging)   165 lbs. / 75 kg

Maximum Tank Pressure              150 PSI

Maximum Tank Temperature           210 deg° F / 99 deg° C

Heat Exchanger Material            Porcelain enamel steel

Heat Exchanger Area                12.454 ft2 / 1.558 m 2

Heat Exchanger Volume              1.76 gal / 6.67 L

Tank lining                        Porcelain enamel coated steel

Insulation                         1 ¾” / 45 mm polyurethane (PU) foam insulation

Corrosive Protection               Porcelain enamel meets ASTM C313; CSA C309

Fittings & Connections

Temperature & Pressure Valve       T&P valve provided

Potable Water Connections          Inlet & Outlet ¾” NPT thread

Heat Exchanger Connections         Inlet & Outlet ¾” NPT thread

Sensor Connections                 Two Sensor Wells

14
Product Warranty
     DIMPLEX NORTH AMERICA LIMITED - LIMITED WARRANTY FOR SOLAR PRODUCTS
     Scope of limited warranty coverage
     Dimplex North America Limited’s (“Dimplex”) limited warranty to the original purchaser
     (“you”) of a product from the Dimplex product range set out below (each a “Product”) is as
     follows (the “Warranty”): Subject to the terms and conditions set out below, Dimplex warrants
     that new Products shall be free from defects in workmanship and materials under normal and
     proper usage, maintenance and service for the warranty periods set out below (each, a
     “Warranty Period”). Upon expiration of the applicable Warranty Period, all liability of Dimplex
     in respect of the Warranties shall terminate.
     Dimplex will extend the coverage of the Warranty and the duration of the Warranty as set out
     below provided that you register for such extended warranty within 60 days from the date of
     installation of a Product by a Dimplex authorized dealer (“Dealer”). Registration for extended
     Warranty coverage may be made at: http://www.dimplex.com/en/renewable_energy/
     warranty_registration

       Catalogue              Product                                                          Extended
                                                              Standard
       Number                 Description                                                  Warranty Coverage
                                                              Warranty Coverage

       ESSW2                 Solar Hot Water System,        1 year parts and freight to    Warranty Period:
                             Indirect Single wall HX ES-SW- Dealer                         10 years on collectors
                             A, 2 Collector.                                                6 years on the tank
                                                                                            2 years on the controls
                                                                                           Coverage: parts
       ESDW2                 Solar Hot Water System,         1 year parts and freight to    Warranty Period:
                             Indirect Double Wall HX ES-     Dealer                        10 years on collectors
                             DW-A, 2 Collector                                              6 years on the tank
                                                                                            2 years on the controls
                                                                                           Coverage: parts
       DSCA-2M               Solar Collector , FP-BLUE-A,    1 year parts and freight to   Warranty Period: 10 years
                             2M                              Dealer
                                                                                           Coverage: parts

       DSTA-200              Storage Tank, Solar HX,         1 year parts and freight to   Warranty Period: 6 years
                             53GAL/200L                      Dealer
                                                                                           Coverage: parts

       9702900               Expansion Tank, Solar Loop,     1 year parts and freight to   N/A
                             6.6GAL/25L                      Dealer

       45111.5 NA            Controller, SOLAR-A             1 year parts and freight to   Warranty Period: 2 years
                                                             Dealer
                                                                                           Coverage: parts

       45722.1 NA            Pumping station, SOLAR          1 year parts and freight to   N/A
                             LOOP-A                          Dealer

       45411.30 NA           Pumping Station, HX-A           1 year parts and freight to   N/A
                                                             Dealer

       5400250100            Expansion Tank, HX-A,           1 year parts and freight to   N/A
                             0.5GAL/2L                       Dealer

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The Warranty Period begins on the date of purchase as shown on your invoice or purchase receipt
     (as applicable).
     Upon determination by Dimplex that a Product has manufacturing defects under proper use, main-
     tenance and service, the sole remedy available to you is for Dimplex, at its option, to either: (i) re-
     place the applicable Product; (ii) replace non-performing components of the applicable Product; or
     (iii) make all necessary repairs or modifications to the applicable Product.

     The Warranty applies to the original purchaser of a Product and is transferrable only to subsequent
     residents of the same address as such original purchaser. The Warranty may be subject to further
     limitations for purchases of Products made outside of the United States or Canada. Please con-
     sult your Dealer for further information regarding any such limitations.

     What is not covered by this limited warranty?
     The Warranty is void, does not apply under, and does not cover defects or damages to a Product
     resulting from any: (i) use with the applicable Product of components and/or parts that are not war-
     ranted by Dimplex; (ii) misuse, abuse, accident, negligence or alteration; (iii) improper installation of
     the applicable Product including, but not limited to, over-tightening of fittings, installation methods
     that are not in compliance with the applicable codes, regulations or ordinances of any applicable
     governmental authority, or installation that is otherwise not in accordance with Dimplex’s installation
     and operating instructions; (iv) use of a Product for a purpose other than medium temperature (110
     - 160°F / 43 - 70°C) domestic or residential water heating; (v) improper maintenance, storage, han-
     dling or operation of the applicable Product; (vi) clouding or condensation; (vii) chemicals, fluids or
     liquids that are not authorized or otherwise approved by Dimplex for with the applicable Product;
     (viii) freezing temperatures and other natural or extreme weather conditions; and/or (ix) fire or other
     factors or circumstances that are outside of Dimplex’s control including, but not limited to, an Act of
     God.
     The Warranty does not apply to and does not cover: (i) cosmetic damage including, without limita-
     tion, discoloration or glazing; or (ii) any breakage to any glass component of a Product. Further, the
     Warranty does not apply to and does not cover Products for which you do not have proper commis-
     sioning and maintenance records.
     How to Make a Warranty Claim?
     If you discover a defect in materials within the Warranty Period, you must promptly contact the
     Dealer to begin the Warranty claim process. Making a Warranty claim will require the following:
        a completed Dimplex warranty claim form (which will be provided to you by the Dealer as part of
          the claim process);
        proof of purchase of the Product from a Dealer;
        digital pictures of the alleged defective in the Product(s);
        applicable commissioning and maintenance records; and
        such other supporting documentation and materials as Dimplex may require.

     Additional conditions of this limited warranty?
     You must submit all necessary information requested by Dimplex through the Dealer for Dimplex to
     assess your warranty claim. The Warranty will extend only to claims received by Dimplex before
     the end of the applicable Warranty Period. Product removal, reinstallation, and related costs and
     fees are excluded from the Warranty. All replaced Products will become Dimplex’s property and the
     replacement Product(s) becomes your property.

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What Dimplex will do in the event of a valid warranty claim?
     Upon determination by Dimplex that a Warranty claim is valid, Dimplex shall either deliver repaired
     or replaced Product(s) or components to the Dealer, freight pre-paid by Dimplex or provide the end
     user a monetary value for the length of the product warranty in the amount of: $440 per collector,
     $725 for the tank and $350 for the controller.
     All other costs of removal and/or re-installation of the Product(s) or components associated with
     Dimplex’s Warranty services including, but not limited to, any additional labour, shipping duty or
     other charges, shall be borne by you.

     Limitations of this limited warranty and what Dimplex is not responsible for
     THE WARRANTY IS YOUR EXCLUSIVE WARRANTY AND CONSTITUTES THE SOLE LIABIL-
     ITY OF DIMPLEX TO YOU FOR ALL PRODUCTS. DIMPLEX HEREBY DISCLAIMS ALL OTHER
     REPRESENTATIONS, WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, STATUTORY
     OR OTHERWISE, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OR CONDI-
     TIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURIS-
     DICTIONS DO NOT ALLOW THE EXCLUSION OF EXPRESS OR IMPLIED WARRANTIES, SO
     THE FOREGOING EXCLUSIONS MAY NOT APPLY TO YOU. IN THAT EVENT, ALL EXPRESS
     AND IMPLIED WARRANTIES ARE THEN LIMITED TO THE WARRANTY PERIOD SET OUT
     ABOVE.
     TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL DIMPLEX, OR ITS DI-
     RECTORS, OFFICERS, OR AGENTS, BE LIABLE TO YOU OR ANY THIRD PARTY, WHETHER
     IN CONTRACT, IN TORT, OR ON ANY OTHER BASIS, FOR ANY INDIRECT, SPECIAL, PUNI-
     TIVE, EXEMPLARY, CONSEQUENTIAL, OR INCIDENTAL LOSS, COST, OR DAMAGE ARISING
     OUT OF OR IN CONNECTION WITH THE SALE, MAINTENANCE, USE, OR INABILITY TO USE
     THE PRODUCT, EVEN IF DIMPLEX OR ITS DIRECTORS, OFFICERS, OR AGENTS HAVE
     BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES, COSTS OR DAMAGES, OR IF
     SUCH LOSSES, COSTS, OR DAMAGES ARE FORESEEABLE. IN NO EVENT WILL DIMPLEX,
     OR ITS OFFICERS, DIRECTORS, OR AGENTS BE LIABLE FOR ANY DIRECT LOSSES,
     COSTS, OR DAMAGES THAT EXCEED THE PURCHASE PRICE OF THE PRODUCT. AS SOME
     JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CON-
     SEQUENTIAL DAMAGES, THE ABOVE LIMITATIONS OR EXCLUSION MAY NOT APPLY TO
     YOU.
     This limited warranty gives you specific legal rights, and you may also have other rights which vary
     from jurisdiction to jurisdiction.

     Miscellaneous
     The division of this document into sections and the insertion of headings are for convenience of
     reference only and do not affect the construction or interpretation of this document. Each section of
     this document is distinct and severable. If any section of this document, in whole or in part, is or
     becomes illegal, invalid, void, voidable or unenforceable in any jurisdiction by any court of compe-
     tent jurisdiction, the illegality, invalidity or unenforceability of that section, in whole or in part, will not
     affect: (i) the legality, validity or enforceability of the remaining sections of this document, in whole
     or in part; or (ii) the legality, validity or enforceability of that section, in whole or in part, in any other
     jurisdiction. The failure of Dimplex to exercise or enforce any right or provision of this document
     shall not operate as a waiver of such right or provision. This document is governed by, and is to be
     construed and interpreted in accordance with, the laws of the Province of Ontario and the laws of
     Canada applicable in that Province. The United Nations Convention on Contracts for the Interna-
     tional Sale of Goods (also called the Vienna Convention, and which is cited in the statutes of
     Canada as the International Sale of Goods Contracts Convention Act) will not apply to this Agree-
     ment or the transactions contemplated by this Agreement.

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