Smart sustainable cities and smart digital solutions for urban resilience in the Arab region - Lessons from the pandemic

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Smart sustainable cities and smart digital
solutions for urban resilience in the Arab region
Lessons from the pandemic
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Smart sustainable cities and smart
digital solutions for urban resilience
in the Arab region
Lessons from the pandemic

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iii

Acknowledgements

This technical regional paper falls under                        It benefited from valuable comments by
the framework of the Economic and Social                         Mr. Nawar Al-Awa, Regional Advisor on technology
Commission for Western Asia (ESCWA) on                           for development, at the Statistics, Information
Sustainable Urban Development, particularly                      Society and Technology Cluster at ESCWA.
on Smart, Safe and Resilient Cities in the Arab
region led by Ms. Sukaina Al-Nasrawi under                       The paper is the result of a joint effort of
the overall guidance of Ms. Mehrinaz El-Awady,                   ESCWA and the United Nations Human
Director and lead of Cluster on Gender Justice,                  Settlement Programme (UN-Habitat). It benefited
Population, and Inclusive Development.                           from a constructive review by Mr. Erfan Ali,
                                                                 Regional Representative for Arab States,
The paper was developed by Ms. Maysoun                           UN-Habitat; Mr. Pontus Westerberg, Programme
Ibrahim, an ESCWA Consultant and President                       Management Officer, External Relations,
of the Palestinian Information Sciences and                      Strategy and Innovation Division, UN-Habitat;
Technology Syndicate, under the supervision                      and Ms. Nagwa Lachine, Programme officer at
and guidance of Ms. Sukaina Al-Nasrawi.                          UN-Habitat Regional Office for Arab States.

             Smart sustainable cities and smart digital solutions for urban resilience in the Arab region Lessons from the pandemic
                                                                                                                 Acknowledgments
iv

     Contents

     Acknowledgements		                                                          iii
     Introduction		                                                              vi
     Key messages                                                                x

     Chapter

     1. Definitions and intersection between concepts                            1
        A. Urban economic resilience		                                           2
        B. Smart sustainable cities                                              3
        C. Urban economic resilience, SSCs and SDG 11		                          4

     2. Status of the Arab region		                                              5
         A. Urban resilience in the Arab region		                                6
         B. Smart sustainable cities in the Arab region		                        7
         C. Implementation of SDG 11 in the Arab region		                        9

     3. Pandemic resilience and role of smart digital solutions                  11
         A. Pandemic resilience		                                                12
         B. Socioeconomic impact of COVID-19 in the Arab region                  12
         C. Smart digital solutions for combating COVID-19		                     14

     4. Selected smart digital solutions for COVID-19 response		                 19
         A. Smart digital solutions from selected global cities		     		         20
         B. Smart digital solutions from selected Arab cities         		         21
         C. Challenges facing the Arab region during the COVID-19 pandemic       23

     5. Recommendations: smart digital solutions for urban economic resilience
        during and after COVID-19		                                              25

     6. Conclusion                                                   		          29
v

Annex		                                              			                                                31
References		                                                                                            33
Endnotes		                      		                   			                             		                 35

List of tables
   Table 1. SSC dimensions and factors		                                                                3
   Table 2. Interconnected dimensions and targets of urban economic
            resilience, SSCs and SDG 11                        		                                       4
   Table 3. SSC status in the Arab countries                                         		                 8
   Table 4. Selected potential smart digital solutions for combating COVID-19
            and its impacts		                                                                           14
   Table 5. Examples of smart digital solutions used globally,
            excluding the Arab region, during the COVID-19 pandemic		                                   21

List of figures
   Figure 1. Components of city economy and resilience                                                  2
   Figure 2. 2019 SDG dashboard for the Arab region		                                                   9
   Figure 3. 2019 SDG trend dashboard for the Arab region		                                             10
   Figure 4. Working-hour losses, world and by region and income group,
             first, second and third quarters of 2020				13

                 Smart sustainable cities and smart digital solutions for urban resilience in the Arab region Lessons from the pandemic
                                                                                                                                Contents
Introduction
vii

Home to more than half of the world population,                  Before, urban resilience occurs through three
cities are major centres of economic activity.                   main activities: preparedness, prevention,
In 2019, around 55.72 per cent of the world                      and mitigation; after, it ensues through
population dwelt in cities1 and this proportion is               recovery activities that allow for adaptation
expected to increase to 68 per cent by 2050.2 In                 and positive transformation (GAUC, 2019, p. 5).
the Arab region, in 2019, the ratio of city dwellers             Indeed, a resilient city is one that “valuates,
to total population was at 59.2 per cent,3 higher                plans and acts to prepare and respond to threats –
than the global average. Rapid urbanisation is                   natural and human-made, sudden and slow-onset,
rendering cities more vulnerable to challenges                   expected and unexpected – in order to protect and
related to growth, competitiveness, performance                  improve the lives of people, secure development
and livelihoods, including possible pressures                    gains, foster an investible environment, and
on services and infrastructure. Moreover,                        drive positive change” (UN-Habitat, 2021, p. 9).
unplanned or mismanaged development, along                       Hence, a resilient city would engage citizens
with unexpected shocks and stresses, could put                   in making plans and conducting assessments
urban systems under severe pressure, generating                  and would act in ways that safeguard
long-term stresses on basic infrastructure.                      development gains and provide a positive
                                                                 environment for investments, thus protecting
Resilience has emerged as a paradigm for                         economic assets and enhancing life during
responding to shocks and stresses brought                        crises and subsequently, especially for the
about by rapid social, economic, environmental,                  marginalised and vulnerable, such as women,
technological and demographic changes that                       low-income children, the elderly, and people
could affect multiple urban systems, including,                  with disabilities.
inter alia, transportation, food networks,
healthcare services, air quality, energy grids,                  Given the importance of resilience, Goal
and government services (ICLEI, 2019, p.                         11 of the 2030 Agenda for Sustainable
5). Cities need a resilient and sustainable                      Development›s Sustainable Development
operating model capable of providing the                         Goals (SDGs) is devoted to “Sustainable Cities
solutions required by urban residents, and                       and Communities”. SDG 11 envisages cities
these solutions need to be economically viable,                  and human settlements that are inclusive,
socially inclusive, environmentally robust, and                  safe, resilient and sustainable, with access
sustainable. Put differently, solutions should                   to basic services, transportation, housing,
be financially self-sustaining, preserve current                 green public spaces, energy, and clean water,
resources for future generations, and ensure                     while reducing environmental impact and use
equitable access to benefits/services across                     of resources.5 Around the globe, numerous
population segments without discrimination.                      cities have developed national resilience
                                                                 strategies and implemented actions designed
While there are several definitions of urban                     to improve resilience to both chronic stresses
resilience, this paper adopts the one used by the                and acute shocks. Notably, SDG 11 is directly
United Nations, which identifies the concept as                  interlinked with all other SDGs except for
“the measurable ability of any urban system, with                SDG 2.6 Hence, enhancing resilience is of vital
its inhabitants, to maintain continuity through all              importance in achieving the SDGs generally.
shocks and stresses, while positively adapting and
transforming toward sustainability”.4 In practice,               In 2015, all United Nations Member States
urban resilience is built in two interlinked                     adopted the 2030 Agenda for Sustainable
directions: before a disaster strikes and after.                 Development (United Nations, 2020b, p. 2).

             Smart sustainable cities and smart digital solutions for urban resilience in the Arab region Lessons from the pandemic
                                                                                                                        Introduction
viii

Most Arab countries have since started aligning      the pandemic has made it abundantly clear that
their national plans and strategies with the         most cities around the world, including Arab
17 SDGs of the agenda (United Nations, 2020b,        cities, have alarmingly low levels of resilience
p. 1). However, the Arab region is one of the        and high levels of vulnerability, particularly
most urbanised regions in the world, which           evident in the highly interlinked labour market
leaves Arab cities at risk of natural, social,       conditions, business and financial arrangements,
economic, technological, environmental and           and economic governance (UNCDF, 2020b, p. 8).
climate hazards, in addition to other challenges
that beset the region as a whole with varying        Globally, most cities are dealing with the
degrees, including shrinking civic spaces,           pandemic through mitigation measures that
conflicts, rentier economies, poverty, water         have had the effects of increasing deployment
scarcity, gender inequality, unsustainable           of various types of technologies, especially
patterns of resources extraction, and high youth     those related to SSCs and the Fourth Industrial
unemployment (ESCWA, 2020a, p. 11). To address       Revolution (4IR), enhancing trust in Information
these challenges, several countries in the region    and Communication Technology (ICT) as a tool for
have already made notable efforts towards urban      supporting public health, and providing quick smart
resilience and sustainable development, albeit       digital solutions to governments, organisations,
at a slow pace compared with other regions.          and people during times of crisis. Use of smart
Moreover, several countries, including Algeria,      digital technology is not limited to cities that
Egypt, Jordan, Morocco, the State of Palestine,      have already started their transformation to be
Qatar, Saudi Arabia, and the United Arab Emirates,   SSCs; any city could benefit, but implementation
have launched local initiatives to develop Smart     would vary from city to city depending on the
Sustainable Cities (SSCs), either by transforming    economic and financial capabilities of the
existing cites or by building new ones.              country and its technological readiness.

In late December 2019, in Wuhan city, China,         In several countries around the world, including
there was an outbreak of a disease caused            Arab countries, the pandemic has also raised
by a previously unidentified coronavirus.            issues of digital rights. Vulnerable groups and
The following January, the World Health              people living in areas that have no access
Organization (WHO) declared this outbreak            to digital services or Internet connections
a Public Health Emergency of International           have not been able to benefit from the smart
Concern. In February 2020, WHO officially            digital solutions that have been deployed,
named the disease COVID-19, and in March             which highlights the necessity of ensuring
declared it a global pandemic. Since then, cities    digital rights for all, leaving no one behind.
have been the main hotspots, globally, causing
governments, including in the Arab region, to        Economy is one of the critical areas that have
impose lockdowns. The pandemic has had dire          been severely impacted by the pandemic
consequences across all levels of development,       (UNCDF, 2020a, p. 3), with a significant drop
threatening resilience and sustainability of         in the Gross Domestic Product (GDP) of
cities, and has at times brought the world           countries globally (UNCDF, 2020b, p. 21). This
economy to a near halt, influencing strongly         paper focuses, therefore, on urban economic
urban economic resilience globally. It has also      resilience of cities as one of the four main
resulted in higher unemployment rates, loss of       dimensions of urban resilience, which are
household incomes, loss of jobs, aggravation of      the economic, social, environmental, and
gender inequality, and closure of businesses and     institutional (OECD, 2018, p. 18), with the aim of
schools, and its impact has been particularly        capturing the best practices in the Arab region
severe on vulnerable individuals and groups          in tackling the socioeconomic challenges of the
(UNCDF, 2020a, pp. 3-4). Indeed, the impact of       pandemic, as well as its impacts on Arab cities
ix

and possible opportunities for building back                     improving resilience and sustainability of Arab
better. In addition, the paper explores the smart                cities during and after the current pandemic.
digital solutions that could help achieve both
resilience and inclusion during pandemics and                    The paper is organised as follows: Chapter 1
highlights how such solutions would assist Arab                  presents definitions of the concepts of urban
cities in reducing existing vulnerabilities while                economic resilience and SSCs, along with
maintaining and improving local resilience.                      introducing the interlinks among the concepts
                                                                 of urban economic resilience, SSCs and SDG
Moreover, the paper provides guidelines on how                   11. The status of the Arab region in relation
smart digital solutions and future technologies                  to urban resilience, SSCs and SDG 11 is
could be harnessed in the urban context of the                   highlighted in chapter 2. Chapter 3 presents
Arab region to develop urban recovery and                        pandemic resilience and the socioeconomic
resilience strategic plans in times of pandemics.                impact of COVID-19 in the Arab region and
Through providing most up-to-date statistical                    casts light on the smart digital solutions
data and status analyses of Arab countries,                      that can help achieve safety and inclusion
the paper draws lessons for ensuring the                         through resilient services. Selected global
effectiveness of future local urban resilience                   and regional smart digital solutions adopted
planning initiatives, sheds light on best-practice               in response to the pandemic are presented in
policy actions for cities to take in dealing                     chapter 4. A number of recommendations for
with the implication of the current crisis, and                  Arab policy makers and planners are given in
concludes with several recommendations for                       chapter 5. The paper concludes in chapter 6.

             Smart sustainable cities and smart digital solutions for urban resilience in the Arab region Lessons from the pandemic
                                                                                                                        Introduction
x

Key messages
                                                                Moreover, urban population is projected to more than

                                                                                         2050,
The Arab region has the highest
rate of population growth after                                 double in
sub-Saharan Africa.                                             compared with 2010

                                                                               3/4
Today, half of the region is urban, but there are
significant variations among countries, with some                                           of the Arab region being
having urbanisation levels as high as 85%.                       with almost                urban by that time.

         Measurement of progress                                                 which are available for only

         in the Arab region towards                                              4 out of 15 indicators
         implementation of SDG 11                                                covering only
         on sustainable cities and communities is
         challenging due to low availability of data,                            3 out of 10 targets
The impact of COVID-19 has shed light on systemic vulnerabilities
and community weaknesses in the Arab region,
as well as on inequalities compounding both, magnifying decades-long challenges that threaten resilience and
sustainability of cities and communities. It has also highlighted yet again the importance of heeding the call for
integrated, people-centred urban planning.

         City-level mitigation measures                                as a means for
         have increased trust                                               supporting public health
                                                                            providing quick, smart digital solutions
         in Information and Communication Technologies                      in times of crisis for governments, organizations,
         (ICTs) at both national and local levels                           and people.

Service infrastructure and                                    Moreover, the dimensions of
                                                              Smart Sustainable Cities (SSCs) are
connectivity, including use of                                closely interconnected
smart digital solutions,                                      with components of urban economic resilience, as well as
are central to achieving urban economic resilience.           with targets of SDG11 and other related goals and targets.

         The pandemic has refocused attention                                     Currently,

         on SSCs and smart digital solutions.                                     14 out of 22
         Several governments have started considering adoption
                                                                                  Arab countries
         of the SSC paradigm to achieve digital transformation                    have either built new SSCs or are in the process
         of cities.                                                               of transforming selected existing cities.

By leveraging high technologies, especially those of the Fourth
Industrial Revolution (4IR), cities could fight pandemics like COVID-19
employing unprecedented tools, enabling them to build a steady, strong infrastructure for pandemic resilience.
For example, Artificial Intelligence (AI), the Internet of Things (IoT), big data, advanced robotics, biotechnologies,
3D printing, drones, and wearable technologies provide a wide range of potential solutions for combatting a
pandemic and dealing with its socioeconomic impacts.
xi

                          Smart digital solutions can                                During COVID-19, selected

                          enhance urban safety                                       smart digital solutions,
                          through, inter alia, increasing traffic                    such as Automatic disinfection systems,
                          safety, unlocking the potential of real-
                          time data in prediction and prevention
                                                                                     AI-based thermal imaging cameras, Smart Helmets,
                          of crime and terrorism, reducing GHG                       Mobile Applications, and Interactive maps,
                          emissions and addressing violence against                  were used to enhance safety and well-being of citizens,
                          women and girls in public spaces.                          rendering cities both more resilient and more sustainable.

                  Smart digital solutions constitute a                                 Remote/Online learning, e-health services,
                                                                                       social protection, and digital finance are
                  critical channel for urban inclusion.                                examples of smart digital solutions used
                  They facilitate good governance, enhance engagement                  to enhance inclusion and ensure that
                  of citizens, and increase efficiency of public services,
                  thereby improving resilience and sustainability of cities.           “no one is left behind”.

                          Various types of
                                                                                         have been deployed as part of pandemic-
                          smart digital solutions, including                             response strategies at the global level for
                              AI                                                         disease tracking, screening for infection,
                              robots                        digital payments             quarantine and self-isolation, contact
                              drones                        online platforms             tracing, health and clinical management,
                              self-driving cars             smart wristbands             and business and learning continuity.

                  In the Arab region,                                          Some Arab governments used

                  depending on the development                                 location-based contact
                                                                               tracing applications and devices
                  status of the country,
                                                                               to monitor individuals who have tested positive and limit
                  smart technologies are used to combat the                    their contact with others. Online platforms have also been
                  COVID-19 pandemic. Drones, digital and HD                    used to guarantee continuity of work and learning, while
                  cameras, and robots were used to ensure social               mobile phone applications have been deployed to send
                  distancing and limit movements during lockdowns.             citizens awareness raising messages.

                          Capabilities of Arab countries to provide adequate levels of digital
                          services and/or adapt and adopt smart digital solutions vary.
                          Challenges include economic issues, conflicts and instability, digital divides, digital skills divides, adequacy of
                          digital infrastructure, protection of vulnerable groups, and reduction of inequalities.

                        Recommendations for building urban economic resilience include:
Recommendations

                            Develop inclusive policies, encourage                       Pursue resilient, inclusive, gender-equal
                            community engagement and promote a                          economic recovery.
                            meaningful transition to a more sustainable
                            approach for emergence of cities from the                   With the SDGs as a framework, address inequalities in
                            pandemic stronger and more resilient.                       income, health, education, and affordable housing for
                                                                                        recovery to lead to resilient, sustainable cities.
                            Complexity of the socioeconomic impacts
                            of the pandemic require a whole-of-society                  Build urban economic resilience through focusing on
                            approach, with use of smart and digital                     components of city economy; namely, labour market
                            solutions helping mitigate these impacts on                 conditions, business environment, economic governance,
                            urban economic resilience.                                  financial environment, and infrastructure and connectivity.

                            Use smart and digital solutions to transform                Intensify efforts to close the digital divide and ensure
                            and/or build smart sustainable cities.                      digital rights for all.
1

    1.   Definitions and
         intersection between
         concepts
2

A. Urban economic resilience

Urban economic resilience is defined as “the capacity                       The “business environment” and “economic
and related capabilities of urban communities to plan for,                  governance” components refer to urban
anticipate negative shocks, including long-term stresses,                   systems and describe, respectively, the
to their economies, reallocate and mobilize resources                       conditions for both public and private
to withstand those shocks, recover from the shocks,                         business operations, and the structure
and rebuild at least to pre-crisis levels, while placing                    of local economies and the rules and
their economies on the path to sustainable economic                         regulations that are followed to govern the
growth and simultaneously strengthening their capacity                      activities of businesses. The third and fourth
to deal with any future shocks” (UNCDF, 2020b, p. 8).                       components refer to factor markets, namely,
The “Conceptual Framework for Urban Economic                                labour and capital. The fifth, the basic
Resilience” defines urban economic resilience                               services infrastructure and connectivity,
through four main components, namely: (1) business                          addresses enabling and facilitating continuity
environment, (2) economic governance, (3) labour                            under stressful conditions of operations of
market conditions, and (4) financial arrangements                           the other four components (UNCDF, 2021, p. 9).
(UNCDF, 2020a, p. 4). In January 2021, another                              City performance over the five components
component was added to this framework: (5) Basic                            is measured using 16 resilience performance
Services Infrastructure and Connectivity. Figure 1                          indicators, with the findings serving to suggest
illustrates this framework (UNCDF, 2021, p. 8-9).                           areas for improvements and plans for actions.

Figure 1. Components of city economy and resilience

          Business environment                                                              Labour market conditions
          •   Industry concentration                  Determine demand for labour           •   Occupational flexibility
          •   Supply chains                                                                 •   Labour market regulations
          •   Market orientation                                                            •   Wages and working hours
          •   Firm size
          •   Economic informality                                                          •   Alternative job opportunities
          •   Entrepreneurship                                                              •   Mobility
          •   Technology                                                                    •   Social security mechanisms
          •   Role of public sector                           Determine supply of labour
          •   Financial strength

                                                  Basic service infrastructure
                                                  and connectivity
                                                  •   Energy supply
 Determine                       Determine        •   Water supply                                                       Define the
 demand for                      supply of        •   Robustness of critical facilities                                  conditions
 capital                         and access       •   Housing stock                                                      in labour
                                 to capital       •   Access to communication                                            markets
                                                  •   Coverage and access to urban
                                                      mobility systems

          Financial environment                                                             Economic governance
          •   Debt markets                                                                  • Ease of doing business
          •   Equity markets                                                                • Resilience in development planning
          •   Government financing                                                          • Leadership in times of economic
          •   Financial technology (fintech)                  Determine conditions in         crisis
                                                                                            • Macroeconomics and urban
          •   Complementary financing                         capital markets                 economies
              mechanisms

                  Smart sustainable cities and smart digital solutions for urban resilience in the Arab region Lessons from the pandemic
                                                                                         1. Definitions and intersection between concepts
3

B. Smart sustainable cities

Smart Sustainable Cities (SSCs) have                          an SSC as “an innovative city that uses Information
emerged as a possible solution to resilience                  and Communication Technologies (ICTs) and other
and sustainability challenges ensuing from                    means to improve quality of life, efficiency of urban
unprecedented rapid urbanisation (Ibrahim,                    operation and services, and competitiveness, while
2020a, p. 13). Designed to provide a series of                ensuring that it meets the needs of present and
smart solutions, both ICT-based and non-ICT-                  future generations with respect to economic, social
based, aimed at minimising impacts of economic,               and environmental as well as cultural aspects”
social and environmental urban challenges;                    (ITU-T, 2016, p. 11). The paper also adopts six main
such as those of poverty, gender inequality,                  dimensions of the SSC, namely, smart economy
healthcare, climate change, water, energy,                    (competitiveness), smart environment (natural
and governmental services; SSCs are built                     resources), smart governance (participation),
following a citizen-centric approach, in which all            smart living (quality of life), smart mobility
solutions are provided to all citizens, including             (transport and ICT), and smart people (social
vulnerable groups, such as women, persons                     and human capital) (Giffenger and others, 2007,
with disabilities, the elderly, and the poor.7                p. 13; EESC/EU, 2017, p. 12; Luque-Vega and
                                                              others, 2020, p. 1). As illustrated in table 1, these
There are numerous definitions of the SSC and its             dimensions are divided into 33 factors reflecting
dimensions. This paper adopts the definition of               the most important aspects of each dimension.

Table 1. SSC dimensions and factors
                Dimension of SSCa                                        Related factors
    Smart economy                   Innovative spirit                            Entrepreneurship
    (Competitiveness)               Economic image and trademarks                Productivity
                                    Flexibility of labour market                 International embeddings
                                    Ability to transform
    Smart environment               Attractive natural conditions                Pollution
    (Natural resources)             Environmental protection                     Sustainable resource management

    Smart governance                Participation in decision making             Public and social services
    (Participation)                 Transport governance                         Political strategies and perspective

    Smart living                    Cultural facilities                          Health conditions
    (Quality of life)               Individual safety                            Housing quality
                                    Education facilities                         Touristic attractivity
                                    Social cohesion

    Smart mobility                  Local accessibility                          (Inter)-national accessibility
    (Transport and ICTs)            Availability of ICT infrastructure           Sustainable, innovative, safe transport
                                                                                 systems

    Smart people                    Level of qualification                       Affinity for life-long learning
    (Social and human capital)      Social and ethic plurality                   Creativity
                                    Flexibility                                  Cosmopolitanism/open-mindedness
                                    Participation in public life
a
    Giffenger and others, 2007.
4

C. Urban economic resilience, SSCs and SDG 11

The contribution of SSCs to the attainment of urban                                                              SDG 2. When there is no direct interlink between
economic resilience and SDGs, particularly SDG 11,                                                                the targets of SDG 11 and dimensions/factors of the
has rarely been explored. Analysis of the dimensions                                                             SSC and urban economic resilience, the mapping
and targets of the three reveals strong interlinks. Some                                                         will then consider other SDGs that are interlinked with
dimensions and targets are interconnected, such                                                                  SDG 11. For example, ‘entrepreneurship’ is one of the
as the ‘smart mobility’ dimension of SSCs (table 1),                                                             main factors under the ‘smart economy’ dimension of
‘mobility systems’ of the urban economic resilience                                                              SSC and under the ‘business environment’
(figure 1) and target 11.2 of SDG 11 (see Annex). Table                                                          dimension of the ‘urban economic resilience’, but
2 presents the interlinks resulting from comparing the                                                           is not directly addressed by the targets of the
dimensions of urban economic resilience and SSCs                                                                 SDG 11. However, it is one of the main targets of
with the targets of SDG 11, taking into consideration                                                            SDG 8, which has a nexus with SDG 11 and this
that SDG 11 is closely related with all other SDGs bar                                                           indirect connection needs to be taken into account.

Table 2. Interconnected dimensions and targets of urban economic resilience, SSCs and SDG 11
                                            Urban economic                                                                               SDG 11
                                               resilience                            SSCs
                                                                                                                             SDG 11 targets                         Interlinked SDGs
                                        Urban services                   Smart living                       Target 11.1                                             –
                                        (Housing stock, robustness       (Housing quality, educational      (By 2030, ensure access for all to adequate, safe,
                                        of critical facilities, access   facilities, cultural facilities,   and affordable housing and basic services and
                                        to communication)                individual safety)                 upgrade slums)
                                        Urban services                   Smart mobility                     Target 11.2                                             SDGs 1, 3, 8, 9,
                                        (Coverage and access to          (Local accessibility, (Inter)-     (By 2030, provide access to safe, affordable,           10,13a
                                        urban mobility systems)          national accessibility,            accessible, and sustainable transport systems for
                                                                         sustainable, innovative, safe      all, improving road safety, notably by expanding
                                                                         transport systems)                 public transport, with special attention to the needs
Interconnected dimensions and targets

                                                                                                            of those in vulnerable situations, women, children,
                                                                                                            persons with disabilities and older persons)
                                        Urban services                   Smart environment                  Target 11.6                                             SDGs 12, 13, 14,
                                        (Energy supply, water            (Environmental protection,         (By 2030, reduce the adverse per capita                 15, 17a
                                        supply)                          pollution, Sustainable             environmental impact of cities, including by
                                                                         resource management,               paying special attention to air quality and
                                                                         attractive natural conditions)     municipal and other waste management)
                                        Economic governance              Smart governance                   Target 11.b                                           SDG 16
                                        (Resilience in                   (Political strategies and          (By 2020, substantially increase the number of cities
                                        development planning,            perspective, public and            and human settlements adopting and implementing
                                        ease of doing business,          social services, participation     integrated policies and plans towards inclusion,
                                        leadership in times of           in decision making)                resource efficiency, mitigation and adaptation to
                                        economic crisis)                                                    climate change, resilience to disasters, and develop
                                                                         Smart living
                                                                                                            and implement, in line with the Sendai Framework
                                                                         (Social cohesion)                  for Disaster Risk Reduction 2015-2030, holistic
                                                                                                            disaster risk management at all levels)
                                        Economic governance              Smart economy                      Through connected SDGs                                  SDG 8
                                        and                              (Innovative spirit, economic                                                               Good jobs and
                                        Business environment             image, and trademarks,                                                                     economic growth
                                        and                              Flexibility of labour market,
                                                                                                                                                                    SDG 9
                                        Labour market conditions         Ability to transform,
                                                                                                                                                                    Innovation and
                                                                         Entrepreneurship,                                                                          infrastructure
                                                                         Productivity,
                                                                         International embeddings)
a
            https://sustainabledevelopment.un.org/content/unosd/documents/4057Module percent204 percent20SDG percent 2011_Chicako percent20Takase.pdf.

                                                     Smart sustainable cities and smart digital solutions for urban resilience in the Arab region Lessons from the pandemic
                                                                                                                            1. Definitions and intersection between concepts
5

    2.   Status
         of the Arab region
6

A. Urban resilience in the Arab region

Cities worldwide seek to improve their                           is Masdar city near Abu Dhabi in the United
resilience to stresses and shocks. Afflicted                     Arab Emirates, which is the world’s first full
with chronic challenges, such as economic                        eco-city. Built from scratch, it is one of the
stresses, water supply problems, pollution,                      newly constructed smart and sustainable
conflict, and refugee influxes, the Arab region                  cities in the region, with zero carbon
is taking serious steps towards achieving urban                  emission, zero waste, availability of modern
resilience, albeit at a slow pace, with several                  smart services, and use of green energy. 10
initiatives aiming to build resilience in the
urban context. Depending on the development                      All six countries in the Mashreq subregion
level of country, these initiatives vary in size,                have launched regional and national initiatives
implementation modality, thematic focus, level                   to improve urban-resilience building through
of relevant engagement of stakeholders, and                      strategy development, urban disaster
duration. There is a notable commitment among                    resilience, instructional reform, disaster
local actors in several Arab states to resilience                risk education, risk assessment, disaster
building and the support they are receiving                      preparedness and emergency response. For
from national governments and international                      example, as part of the 100 Resilient Cities
development partners (UNDP, 2018, p. 123). For                   programme of the Rockefeller Foundation, the
example, more than 20 cities across the region                   capital city of Jordan, Amman, launched, in
have benefited from technical and financial                      2017, Amman Resilient Strategy, intended to
support from various international development                   assess the resilience status of the city and
partners in improving urban resilience to                        initiate a series of prioritised activities and
climate risks and natural hazards. The partners                  actions to overcome existing resilience-related
include ESCWA, UN-Habitat, UNDP, UNISDR,                         challenges (RA, 2017, p. 14). Moreover, in 2017,
the World Bank, and the beneficiaries include                    the Jordanian Government endorsed the Jordan
cities in Algeria, Comoros, Djibouti, Jordan,                    Response Platform for the Syria crisis, which
Lebanon, Morocco, the State of Palestine,                        is a resilience-based approach to addressing
Saudi Arabia, the Sudan, Tunisia, and the                        the needs of Syrian refugees and the Jordanian
United Arab Emirates (UNDP, 2018, p. XIII).                      host community by bridging the divide between
                                                                 short-term humanitarian response and long-
All countries of the Gulf Cooperation Council                    term development (ESCWA, 2019a, p. 86). Prior
(GCC) have reflected climate change risks                        to the crisis that erupted in October 2019,
in their urban planning and urban-resilience                     Lebanon was taking steady steps towards
building processes (UNDP, 2018, p. 76). For                      promoting urban resilience by investing
example, in 2007, the ruler of Dubai set a policy                significant efforts in improving emergency
on green building standards in the Emirate,                      preparedness through emergency centres and
directed towards improving water conservation                    drills (UNDP, 2018, p. 97). The State of Palestine
and energy efficiency in new buildings. 8 In                     has initiated strategies and policies for urban
January 2021, the Housing Minster of Bahrain                     resilience in its National Policy Agenda of
indicated that construction of new towns                         2017-2022. One of the main national priorities
will henceforward be green and smart, in                         under the sustainable development plank of
accordance with the relevant United Nations                      this Agenda is the achievement of resilient
2030 Agenda goals, particularly SDG 11, through,                 communities through ensuring security and
for example, using environment-friendly                          public safety, meeting local needs, adapting
materials, providing open green areas, and                       to climate change and revitalising agriculture
planting trees along streets. 9 A third example                  (PMO, 2016, p. 36). In 2014, Egypt launched

            Smart sustainable cities and smart digital solutions for urban resilience in the Arab region Lessons from the pandemic
                                                                                                         2. Status of the Arab region
7

the Strategic Urban Planning and Design              resilience, and developing adequate action
Programme, a joint programme between the             plans (World Bank, 2020, p. 2). In 2018, Algeria
Ministry of Housing and Urban Communities, the       established a healthcare security protocol
Ministry of Transport, the UN-Habitat, and the       with France to secure treatment of Algerians
United Nations Development Programme. The            in French hospitals, aiming to enhance the
programme has the objective of improving and         resilience of its national healthcare systems.
inspiring national planning practices related        Additionally, in 2018, Algeria and Mali ratified a
to urban resilience and vulnerability to climate     memorandum of understanding on employment,
change, as well as enhancing community               labour, and social security, including provisions
engagement in planning practices at all levels. 11   for protection of migrant workers and their
                                                     rights (ESCWA, 2019a, p. 95). Finally, the
The Maghreb subregion features extremely             Cities Alliance Tunisia Country Programme
diverse characteristics, some of which may have      was launched in 2016 to promote productive,
a significant impact on building urban resilience.   inclusive, and resilient urban development in
In 2020, the government of Morocco launched          Tunisian cities through technical assistance
a national project to support Moroccan cities        in various key areas, including developing
in preparing and designing urban resilience          urban policies and strategies; promoting
strategies. The project seeks to address the         gender equality and participation of women
priorities of the Sendai Framework and aims at       in decision making; capacity building for
creating a vision for building urban resilience      local authorities; and developing, financing,
for each city, implementing the diagnostics of       and implementing infrastructure projects.12

B. Smart sustainable cities in the Arab region

Numerous cities around the globe have started        in Kuwait, Masdar City14 and Dubai Silicon
their transformation process towards being           Oasis15 in the United Arab Emirates, Tangier
smart and sustainable. The transformation            Tech City16 and City of BenGuerir17 in Morocco,
process is often based on two different              King Abdullah Economic City18 and Neom Smart
development paradigms, namely, (1) the               City19 in Saudi Arabia, Rawabi City20 in the State
brownfield model, in which the transformation        of Palestine and Lusail City21 in Qatar. Each of
process takes place in existing cities and (2) the   these cities has its own identity and is being
greenfield model, in which cities are established    developed according to particular economic,
as new from scratch (Ibrahim, 2020a, p. 72).         social, and environmental needs. In contrast,
                                                     several countries announced medium- and
In general, Arab countries adopted both              large-scale brownfield SSC projects to solve
transformation models. For example, Algeria,         existing urbanisation and sustainability
Djibouti, Egypt, Kuwait, Lebanon, Morocco,           problems and provide various services to
the State of Palestine, Qatar, Saudi Arabia,         citizens, such as the cases of Amman, Algiers,
Tunisia, and the United Arab Emirates started        Dubai, Jeddah, Muscat and Rabat. Table 3
building new cities following the greenfield         summarises the status of SSC initiatives in
model, including South Saad Al Abdullah City13       the Arab countries (Ibrahim, 2020a, p. 73).
8

Table 3. SSC status in the Arab countries
                          SSC initiatives                                                                    Used Approach
     Country                                                         SSC project
                         (Y = yes, N = no)                                                           (B = brownfield, G = greenfield)
 Algeria             Y                            Algiers Smart City                                B
                                                  Cyberpark City of Sidi Abdellah                   G
 Bahrain             Y                            Manama                                            B
 Comoros             N                            –                                                 –
 Djibouti            Y                            Iroley Smart City (in planning stage)             G
 Egypt               Y                            New Capital (unnamed yet)                         G
                                                  Smart Village                                     G
 Iraq                N                            –                                                 –
 Jordan              Y                            Amman Smart City                                  B
                                                  Eco-city Feta                                     B
 Kuwait              Y                            Kuwait City                                       B
                                                  South Saad Al Abdullah City                       G
 Lebanon             Y                            BeitMisk Village                                  G
 Libya               N                            –                                                 –
 Mauritania          N                            –                                                 –
 Morocco             Y                            Rabat City                                        B
                                                  Casablanca                                        B
                                                  Tangier Tech City                                 G
                                                                                                    G
                                                  BenGuerir
 Oman                Y                            Muscat                                            B
 State of            Y                            Ramallah City                                     B
 Palestine                                        Rawabi City                                       G
 Qatar               Y                            Doha City                                         B
                                                  Lusail City                                       G
 Saudi Arabia        Y                            Riyadh City                                       B
                                                  Jeddah City                                       B
                                                  Al-Ahsa City                                      B
                                                  King Abdullah Economic City                       G
                                                  Knowledge Economic City                           G
                                                  Prince Abdul Aziz Bin Mousaed Economic City       G
                                                  Jazan Economic City                               G
                                                  Neom Smart City                                   G
 Somalia             N                            –                                                 –
 Sudan               N                            –                                                 –
 Syrian Arab         N                            Marota City (near Damascus city)                  G
 Republic
 Tunisia             Y                            Tunisia Economic City (in planning stage)         G
 United Arab         Y                            Dubai City                                        B
 Emirates                                         Abu Dhabi City                                    B
                                                  Masdar City                                       G
                                                  Dubai Silicon Oasis                               G
                                                  Desert Rose City                                  G
 Yemen               N                            –                                                 –
“–” means unavailable.

                  Smart sustainable cities and smart digital solutions for urban resilience in the Arab region Lessons from the pandemic
                                                                                                               2. Status of the Arab region
9

C. Implementation of SDG 11 in the Arab region

In 2015, all United Nations Member States adopted                                                                                              progress of implementation of SDG 11 in the region
the 2030 Agenda for Sustainable Development and                                                                                                is difficult due to low data availability, with data
its related SDGs (United Nations, 2020b, p. 2). Each                                                                                           available for only 4 out of 15 indicators, covering
country in the Arab region aligned its national plans                                                                                          only 3 out of 10 targets (ESCWA, 2020a, p. 147).
with the SDGs according to national priorities and
needs. However, the degree of implementation                                                                                                   Collected available data in the 2019 regional SDG
varies depending on the stability of the country, its                                                                                          report (SDSN, 2019, p. 12) show that Arab states
development level, and availability of resources and                                                                                           perform well on SDG 11, except Mauritania, the
means of implementation. According to the Arab                                                                                                 Sudan, the Syrian Arab Republic, Tunisia, and Yemen,
Region SDG Index and Dashboards Report 2019 (SDSN,                                                                                             that show downward trends. The SDG dashboard and
2019, p. 10) and the Arab Sustainable Development                                                                                              SDG trend dashboard, including SDG 11, for the Arab
Report 2020 (ESCWA, 2020a, p. 147), measurement of                                                                                             region are available in figures 2 and 3, respectively.

Figure 2. 2019 SDG dashboard for the Arab region
     SDG               1         2               3               4                    5                 6                 7              8                    9                 10             11                     12            13               14                 15                 16                 17
     achieved                                                                                                                                           INDUSTRY, INNOVATION
     Challenges

                                                                                                                                                                                                                                                                                       STRONG INSTITUTIONS
                                                                                                                                                        AND INFRASTRUCTURE

                                                                                                                                                                                              SUSTAINABLE CITIES
                                                              QUALITY EDUCATION

     remain
                                                                                                                                      ECONOMIC GROWTH

                                                                                                                                                                                                                                                                                       PEACE, JUSTICE AND
                                                                                                                                                                                              AND COMMUNITIES
                                                                                                                                      DECENT WORK AND

                                                                                                                                                                                                                                                     LIFE BELOW WATER
                                                                                  GENDER EQUALITY

                                                                                                                                                                                                                   AND PRODUCTION
     Significant
                                                                                                                     AFFORDABLE AND
                                                                                                    AND SANITATION
                                             AND WELL-BEING

                                                                                                                                                                                                                                    CLIMATE ACTION
     challenges

                                                                                                                                                                                                                                                                                                             PARTNERSHIPS
                                                                                                                                                                                                                                                                                                             FOR THE GOALS
                                                                                                                                                                                                                   CONSUMPTION
                                                                                                                     CLEAN ENERGY
                                                                                                    CLEAN WATER

     remain
                               ZERO HUNGER

                                             GOOD HEALTH

                                                                                                                                                                               INEQUALITIES

                                                                                                                                                                                                                   RESPONSIBLE

                                                                                                                                                                                                                                                                        LIFE ON LAND
     Major
     challenges
                                                                                                                                                                               REDUCED
                     POVERTY

     remain
     Data not
     available
                     NO

           Algeria
          Bahrain
         Comoros
          Djibouti
            Egypt
              Iraq
           Jordan
           Kuwait
         Lebanon
             Libya
       Mauritania
         Morocco
            Oman
            Qatar
     Saudi Arabia
          Somalia
         Palestine
            Sudan
      Syrian Arab
         Republic
           Tunisia
      United Arab
         Emirates
           Yemen
Source: SDSN, 2019, p. 12.
10

Figure 3. 2019 SDG trend dashboard for the Arab region
     On track or          1         2               3               4                    5                 6                 7              8                    9                 10             11                     12            13               14                 15                 16                 17
     maintaining
     SDG

                                                                                                                                                           INDUSTRY, INNOVATION

                                                                                                                                                                                                                                                                                          STRONG INSTITUTIONS
                                                                                                                                                           AND INFRASTRUCTURE
     achievement

                                                                                                                                                                                                 SUSTAINABLE CITIES
                                                                 QUALITY EDUCATION

                                                                                                                                         ECONOMIC GROWTH

                                                                                                                                                                                                                                                                                          PEACE, JUSTICE AND
                                                                                                                                                                                                 AND COMMUNITIES
                                                                                                                                         DECENT WORK AND

                                                                                                                                                                                                                                                        LIFE BELOW WATER
                                                                                     GENDER EQUALITY

                                                                                                                                                                                                                      AND PRODUCTION
                                                                                                                        AFFORDABLE AND
     Moderately

                                                                                                       AND SANITATION
                                                AND WELL-BEING

                                                                                                                                                                                                                                       CLIMATE ACTION
     Increasing

                                                                                                                                                                                                                                                                                                                PARTNERSHIPS
                                                                                                                                                                                                                                                                                                                FOR THE GOALS
                                                                                                                                                                                                                      CONSUMPTION
                                                                                                                        CLEAN ENERGY
                                                                                                       CLEAN WATER
                                  ZERO HUNGER

                                                GOOD HEALTH

                                                                                                                                                                                  INEQUALITIES

                                                                                                                                                                                                                      RESPONSIBLE

                                                                                                                                                                                                                                                                           LIFE ON LAND
     Stagnating

                                                                                                                                                                                  REDUCED
                        POVERTY

     Decreasing
     Data not
                        NO

     available

           Algeria
          Bahrain
         Comoros
          Djibouti
             Egypt
                 Iraq
           Jordan
           Kuwait
         Lebanon
             Libya
       Mauritania
         Morocco
            Oman
             Qatar
     Saudi Arabia
          Somalia
         Palestine
            Sudan
      Syrian Arab
         Republic
           Tunisia
      United Arab
         Emirates
           Yemen
Source: SDSN, 2019, p. 13.

As illustrated in figure 3, 15 Arab countries still                                                                                               inclusive cities and participation of civil society
face significant challenges in the implementation                                                                                                 in human settlement planning and management
of SDG 11, with collected data showing that                                                                                                       (i.e., targets 11.2, 11.3, 11.7 and 11.a), (2) targets
performance of most is either stagnating or                                                                                                       to ensure sustainability in land management
deteriorating. In addition, missed data are related                                                                                               (i.e., targets 11.6, 11.3, 11.7, 11.a, 11.b and 11.c),
to targets that fall into three main categories                                                                                                   and (3) targets to ensure resilience to human-
(ESCWA, 2020a, p. 147): (1) targets to ensure                                                                                                     caused disasters (i.e., targets 11.5, 11.6 and 11.b).

                        Smart sustainable cities and smart digital solutions for urban resilience in the Arab region Lessons from the pandemic
                                                                                                                     2. Status of the Arab region
11

     3.   Pandemic resilience
          and role of smart
          digital solutions
12

Shocks and pandemics have deep and long-                            types of digital technologies to provide smart digital
lasting impacts on cities all over the world, and                   solutions aimed at minimising the consequences.
those of COVID-19 have been multidimensional.
Isolation measures have caused incomes to                           This chapter highlights the concept of pandemic
collapse, aggravated the already deep economic                      resilience and discusses the socioeconomic
and social inequalities, engendered a wave                          impacts of the COVID-19 pandemic on the
of domestic violence, and heightened racism.                        Arab region. It also highlights how the use
Vulnerable populations, such as women, the                          of smart digital solutions has helped in
elderly, persons with disability and people who                     combating the pandemic, with a focus on
live in densely populated or informal areas, have                   maintenance of safety and inclusion within
been the most strongly impacted, compounding the                    cities, which, along with urban resilience, are
difficulties they had in accessing essential urban                  critical factors in developing sustainability of
services, such as healthcare, and educational and                   cities. Indeed, all three, i.e., safety, inclusion
financial services (Moraci and others, 2020, p. 2).                 and resilience, are interlinked and constitute
In response, cities have started to deploy various                  hallmarks of the sustainable city of SDG 11.

A. Pandemic resilience

Impacts of pandemics vary from one city to another                  essential public institutions, mobilizing the economy
depending on the disease and the conditions of                      to provide surge capacity to fight the disease, and
the society it afflicts. Various types of infectious                keeping the rest of the economy maximally open”.
diseases still pose a considerable threat to numerous               Thus, the infrastructure of pandemic resilience
societies globally; some, the endemics, are found                   entails an adequate toolset for controlling the
within specific geographical areas, while others,                   various impacts of the pandemic, while reducing
the epidemics or pandemics, can spread across                       economic consequences of the measures taken.
regions. An example of the latter is the current
COVID-19 pandemic (European Parliament, 2020,                       By leveraging high technologies, especially
ps. 1-2). The unexpected outbreak of an epidemic or                 those of the 4IR, cities could fight pandemics
pandemic could have immediate as well as long-                      like COVID-19 employing unprecedented tools to
term socioeconomic impacts of varying degrees                       build a steady, strong infrastructure for pandemic
on countries, leaving resilience and sustainable                    resilience. For example, Artificial Intelligence (AI),
development of afflicted cities at stake.                           the Internet of Things (IoT), big data, advanced
                                                                    robotics, biotechnologies, 3D printing, and wearable
The Edmond J. Safra Centre for Ethics at Harvard                    technologies could provide the tools needed for
University (ESCE, 2020, p. 11) defines pandemic                     providing a wide range of potential solutions to
resilience as “the tools that permit a society to                   combat a pandemic and deal with its associated
control a highly infectious disease while preserving                socioeconomic impacts (Ibrahim, 2020b, p. 3).

B. Socioeconomic impact of COVID-19 in the Arab region

The COVID-19 pandemic is far from being a                           of societies and economies, exposing serious
mere health crisis, for it is impacting the core                    vulnerabilities and fault lines across institutions,

               Smart sustainable cities and smart digital solutions for urban resilience in the Arab region Lessons from the pandemic
                                                                              3. Pandemic resilience and role of smart digital solutions
13

societies and economies all around the globe.                  and -10 per cent in 2020 respectively, compared
Impacts on the Arab region have been significant               with 9.9 per cent, 4.4 per cent, 0.9 per cent and
and are likely to be deep and long-lasting.                    0.8 per cent, in 2019, respectively. However, IMF
These include huge negative effects on public                  estimates show that GDP growth in all Arab
health, and shocks to food systems, educational                countries is expected to recover in 2021.22
systems, economies and labour markets.
                                                               According to the International Labour
Arab cities contribute most of the GDP of their                Organization (ILO, 2020, p. 5), there was a severe
countries. Hence, their closure to control the                 drop in working hours across the entire Arab
pandemic resulted in massive drops in the real                 region during the second and third quarters of
GDPs in Arab countries. Between January and                    2020, with regional statistical data showing that
mid-March 2020, businesses in the region lost                  working hours losses amounted to 16.9 per cent
$420 billion in market capital and countries lost              and 12.4 per cent, respectively, compared with
nearly $11 billion in net oil revenues (ESCWA,                 2.3 per cent in the first quarter, which averages
2020, p. 2). The International Monetary Fund                   to 10.5 per cent over the three quarters. The
(IMF) Databank indicates that due to the impacts               resulting loss in the share of labour income
of the ongoing pandemic, all Arab countries                    in the economy affected economic growth
suffered in 2020 excessive drops in real GDP                   in all Arab countries negatively. Notably,
growth, compared with 2019. Indeed, the rate                   the use of digital platforms has mitigated, to
of growth in all Arab states, except for Egypt,                some extent, the negative impact of lockdown
was negative, indicating decline. The most                     and the loss of working hours. Figure 4
affected countries were Libya, Iraq, the State                 shows working-hour losses for the first three
of Palestine and Oman, with GDP growth rates                   quarters of 2020 for the world, and by region,
of -66.7 per cent, -12.1 per cent, -12 per cent                including the Arab region, and income group.

Figure 4. Working-hour losses, world and by region and income group, first, second and third
quarters of 2020 (Percentage)

                                  1st quarter 2020   2nd quarter 2020                   3rd quarter 2020

  World                            5.6%               17.3%                              12.1%

  Low-income countries             2.1%               13.9%                              11.0%
  Lower-middle-income countries    3.2%               23.3%                              15.6%
  Upper-middle-income countries    9.3%               13.3%                              10.4%
  High-income countries            3.2%               15.5%                               9.4%

  Africa                           1.9%               15.6%                              11.5%
  Americas                         3.0%               28.0%                              19.8%
  Arab countries                   2.3%               16.9%                              12.4%
  Asia and the Pacific             7.3%               15.2%                              10.7%
  Europe and Central Asia          4.1%               17.5%                              11.6%

Source: ILO, 2020, p. 5.
14

ILO data also show that the unemployment rate                          p. 14). Evidently, urgent action by policy makers is
in the Arab region for people aged 15 or over                          called for, as the anticipated total number of the
increased from 8.1 per cent in 2019 to 9.9 per cent                    poor is almost equal to one quarter of total Arab
in 2020.23 More importantly, although all available                    population. Moreover, all the above-mentioned
data are provisional estimates, there are alarming                     facts and statistics are directly related to urban
trends in the expected loss in 2020 of 1.7 million jobs                economic resilience, which highlights importance
(ESCWA, 2020b, p. 2) and the anticipated rise of the                   and urgency of Arab cities taking resilience
total poor by 14.3 million, which would raise the                      enhancement measures, including deployment of
total to 115 million people (United Nations, 2020a,                    all possible, appropriate smart digital solutions.

C. Smart digital solutions for combating COVID-19

Smart digital solutions, based on emerging                             ways, from tracking and tracing positive cases to
technologies that form the key building blocks of                      managing lockdowns and delivering food. A small
SSCs and the 4IR, have been deployed to combat the                     selected list of potential smart solutions for fighting the
ongoing pandemic and mitigate its socioeconomic                        pandemic and its social, economic and environmental
impacts of on nations at various levels and in several                 impacts is given in table 4 (UNIDO, 2020, p. 8).

Table 4. Selected potential smart digital solutions for combating COVID-19 and its impacts
                                   Responses to the HEALTH CRISIS                        Responses to the ECONOMIC CRISIS
Drones                     •   Delivery of critical supplies                        • Increased efficiency on delivery of services
                           •   Disinfection of public spaces                        • Scan extensive and highly populated
                           •   Measurement of body temperatures                       areas and broadcast information
                           •   Enforcement of quarantine controls
Robotics                   • Monitoring and assisting patients                      • Remote inspection, repair and maintenance
                           • Optimisation of medical stock                          • Semi-autonomous operations
                           • Delivery of medicine and food

3D printing                • Production of medical equipment                        • Counteract component shortages
                             and essential components                               • Design and test prototypes for new products

Blockchain                 • Digital identity, including health status              • Resilience of supply chains
                           • Medicine safety tracking                               • Traceability and transparency about the
                           • Management of healthcare claims                          origin and transformation process

AI and big data            • Analyse data and model viral outbreaks                 • Data and trend analysis to predict
                           • Assist the development of vaccines                       demand changes and assess impacts
                           • Analyse patterns to improve control

IoT                        •   Public health data collection                        • Improve accuracy and response time
                           •   Analyse air quality inside buildings                 • Enhance understanding of consumers
                           •   Assist transport of critical goods                     preferences and needs
                           •   Surveillance applications                            • Digital twinning of industrial facilities to
                                                                                      enable quick switch of production lines

                  Smart sustainable cities and smart digital solutions for urban resilience in the Arab region Lessons from the pandemic
                                                                                 3. Pandemic resilience and role of smart digital solutions
15

The fallout from the pandemic has redirected                used in developing vaccines and tracking infected
attention towards SSCs and smart digital solutions.         personnel using people-tracking wristbands;
Several governments started considering                     robots to deliver medical supplies and meals
adoption of the SSC paradigm to achieve digital             within hospitals and to patient rooms; and
transformation of cities, since it offers considerable      drones to spray disinfectant on public areas,
scope for innovative solutions to provision of              deliver groceries, restrict movements during
essential social services, development of new               lockdowns, and measure body temperature;
businesses, and enhancement of economic and                 while 3D printing technology is being used in
social resilience against unforeseen shocks.                regenerative medicine and tissue engineering
Examples of current use of smart digital solutions          to create living human cells and tissues, as
in response to the pandemic include AI being                well as in producing medical equipment.

1. Smart digital solutions to enhance urban safety

One of the main issues in developing a resilient            times, and lighten the burden of disease. Cities
city is protection and improvement of life. Urban           would then be both more resilient and more
safety is also a main target for SDG 11. The New            sustainable. Such technologies were already
Urban Agenda, issued by UN-Habitat, defines                 in use before the pandemic, but some were
urban safety as “enabling city’s inhabitants to live,       upgraded to mitigate its dire consequences on
work and participate in urban life without fear of          people and cities, as illustrated in table 4.
violence and intimidation, taking into consideration
that women and girls, children and youth, and persons       Smart digital solutions:
in vulnerable situations are often particularly affected”
                                                            • Can significantly enhance traffic safety. Smart
(United Nations, 2017, p. 9). Thus, for a city to be
                                                              algorithms, applications and devices that collect
safe, it needs to create conditions conducive
                                                              real-time traffic data can be used to manage and
to promotion of the mental and physical health
                                                              reduce traffic congestion, by providing drivers
residents, including through guarding against
                                                              with real-time alerts and advice regarding
health risks stemming from pandemics. The
                                                              the slowest and fastest routes, as well as by
city also needs to be prepared for and respond
                                                              applying variable speed limits. Moreover, car
to unexpected emergencies, such as floods,
                                                              accidents can be predicted using big data from
fires, and natural disasters, in addition to crime
                                                              connected cars, helping cities respond quickly
prevention and promotion of social cohesion
                                                              to emergencies, thus reducing fatalities and
and peaceful coexistence. Examples of common
                                                              curbing traffic jams by quickly clearing hazards.24
urban safety issues include unsafe streets
(e.g., potholed and/or unilluminated streets),              • Are unlocking the potential of real-time
unsafe transportation (e.g., unenforced road                  data in prediction and prevention of crime
rules and regulations, loose electrical wires),               and terrorism. Gunshot detection systems,
crime (e.g., thefts, muggings), and gender safety             intelligent video security cameras, home
(e.g., violence against women and harassment                  security systems, crime-mapping platforms,
of women and girls) (Roberts, 2018, p. 7).                    crowdsourced crime alerts, and smart tools for
                                                              detection of threats used in large crowds are
Among other things, the use of new technologies,              examples of technologies being used to gather
such as sensors, AI-based thermal imaging                     real-time data to combat crime and terrorism.
cameras, and IoT devices, help manage traffic,                Used well, these technologies can help city
reduce fatalities, slash greenhouse gas (GHG)                 authorities run facial recognition systems,
emissions, accelerate emergency response                      read license plates, map crime and terrorist
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