Sibos 2016 special edition - Survey 2016: regional banks on the rise - Euromoney

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Sibos 2016 special edition - Survey 2016: regional banks on the rise - Euromoney
September 2016                     www.euromoney.com

                                                          Sibos 2016
                                                        special edition

 Sibos Edition

Survey 2016:                                             New networks
                    Keeping up with the
regional banks on                                     change the face of
                      internet giants
the rise                                            transaction banking
Sibos 2016 special edition - Survey 2016: regional banks on the rise - Euromoney
© 2016 Citigroup Inc. Citi, Citi and Arc Design and other marks used herein are service marks of Citigroup Inc. or its affiliates, used and registered throughout the world.                                                                                                                                                                                                                                  Contents

                                                                                                                                                                                                                       September 2016
                                                                                                                                                                                                                       Sibos special edition
                                                                                                                                                                               Every day, in cities around             Chief executive: Andrew Rashbass
                                                                                                                                                                                                                       Directors: John Botts (Chairman), Andrew Rashbass (CEO),
                                                                                                                                                                               the world, people are doing             Sir Patrick Sergeant, The Viscount Rothermere, Colin Jones,
                                                                                                                                                                                                                       Martin Morgan, David Pritchard, Andrew Ballingal, Tristan Hillgarth
                                                                                                                                                                               amazing things. They’re creating,                                                                             4 Cover story
                                                                                                                                                                                                                                                                                             Global risks rise as banks beat a retreat
                                                                                                                                                                               innovating, adapting, building,         Group publisher Neil Osborn
                                                                                                                                                                                                                       Managing director John Orchard                                        For decades the world’s banks followed their multinational corporate customers across borders and built up international
                                                                                                                                                                                                                                                                                             networks to finance trade and serve surging capital flows. Now those cross-border flows of traded goods lag even weak
                                                                                                                                                                               imagining. What about a bank?           Editor Clive Horwood
                                                                                                                                                                                                                                                                                             global GDP growth and capital. The era of the global banks may have already ended with the financial crisis. Is the entire
                                                                                                                                                                                                                       Editorial director Peter Lee
                                                                                                                                                                               Shouldn’t we be equally ingenious?      Deputy editor Louise Bowman
                                                                                                                                                                                                                       Associate editor Mark Baker
                                                                                                                                                                                                                                                                                             concept of global banking at risk too? Peter Lee

                                                                                                                                                                               Strive to match our clients’ vision,    Private banking editor Helen Avery
                                                                                                                                                                                                                       EMEA editor Dominic O’Neill
                                                                                                                                                                                                                       Transaction services editor Kimberley Long
                                                                                                                                                                               passion, innovation? At Citi,           Latin America editor Rob Dwyer
                                                                                                                                                                                                                                                                                                                          14 Correspondent banking
                                                                                                                                                                                                                       Asia editor Chris Wright                                                                           New networks change the face of transaction banking
                                                                                                                                                                               we believe that banking should          Emerging Europe editor Lucy Fitzgeorge-Parker
                                                                                                                                                                                                                       Chief correspondent Olivier Holmey
                                                                                                                                                                                                                                                                                                                          As the number of truly international banks shrinks, new alliances and networks are being
                                                                                                                                                                                                                                                                                                                          formed to meet the needs of clients. Choosing the right partners is important, but complex.
                                                                                                                                                                               solve problems, grow companies,         Contributors Ben Edwards, Eric Ellis, Philip Moore,
                                                                                                                                                                                                                       Sara Webb, Elliot Wilson                                                                           And, increasingly, corporate treasury teams are taking a keen interest in the banks’ decisions.
                                                                                                                                                                               build communities, change lives.        Managing production editor Tom Crispin
                                                                                                                                                                                                                       Art director Rahul Singh
                                                                                                                                                                                                                                                                                                                          Kimberley Long
                                                                                                                                                                                                                       Chief sub-editor Paul Crowney
                                                                                                                                                                                                                       Sub-editor Julian Marshall

                                                                                                                                                                               We’re glad to see you think so, too,    Deputy publishers Soledad Contreras, William Powell,
                                                                                                                                                                                                                       Lily Zhu                                                                                           18 Transaction services
                                                                                                                                                                               and offer our sincere gratitude         Associate publishers Angelique Bevan, Petra Callaly,
                                                                                                                                                                                                                       Melissa Roache
                                                                                                                                                                                                                                                                                                                          Keeping up with the internet giants
                                                                                                                                                                                                                                                                                                                          The internet has created a new kind of company that needs to be international and multi-
                                                                                                                                                                               for helping Citi be named               Senior manager Marcus Langston
                                                                                                                                                                                                                       Advertisement production manager Scott Newman                                                      currency from the outset. These are businesses that usually understand technology better than
                                                                                                                                                                               Euromoney’s World’s Best Bank           Head of events Rahel Demetri
                                                                                                                                                                                                                       Commercial director, events Daniel Elton
                                                                                                                                                                                                                                                                                                                          their banking partners. How are the world’s leading cash managers meeting the challenges
                                                                                                                                                                                                                                                                                                                          posed by these new clients? Kimberley Long
                                                                                                                                                                               for Financial Institutions 2016.        Online publisher Chris Hunt
                                                                                                                                                                                                                       Marketing director Carlos Doughty
                                                                                                                                                                               Through our client relationships,       Content manager Erica Jeffery

                                                                                                                                                                                                                                                                                                                          21 Cash management survey 2016
                                                                                                                                                                               promotion of excellence, and            Managing editor, data Tessa Wilkie
                                                                                                                                                                                                                       Technical analyst Ben Stevens
                                                                                                                                                                                                                                                                                                                          Regional banks on the rise
                                                                                                                                                                                                                       Researcher/database development Kalin Trifonov
                                                                                                                                                                               commitment to driving growth,           Associate, ECR Chilli Wutte                                                                        While HSBC scores a notable double in Euromoney’s annual global rankings, the record
                                                                                                                                                                                                                                                                                                                          response rate of almost 35,000 validated votes generated a host of changes at the upper end
                                                                                                                                                                               Citi remains committed to serving                                                                                                          of our cash management survey, with regional banks to the fore and some previous global
                                                                                                                                                                                                                                                                                                                          leaders dropping back. Kimberley Long
                                                                                                                                                                               the financial services industry.                                                                                                           EUROMONEY CASH MANAGEMENT 2016 SURVEY RESULTS BEGIN ON PAGE 22
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Sibos 2016 special edition - Survey 2016: regional banks on the rise - Euromoney
SPONSORED CONTENT

EM FX MOST EXPOSED TO CARRY TRADE REVERSAL
Global investors are facing a conundrum; developed market bonds have never been pricier while central
bank policy has never been looser. Easy monetary conditions are driving gains in equities and supporting
bonds. But with the IIF noting recently that USD $10 tn worth of the world’s (i.e. developed market)
government securities are now offering negative rates, the search for yield is becoming more pronounced.
In the FX space, this has driven renewed interest in the carry trade. The main beneficiaries have been
higher-yielding EM currencies rather than the traditional G-10 high yielders and these currencies may be
the most exposed to a Fed-induced correction in the trade

By Shaun Osborne, Chief FX Strategist, Global Foreign Exchange, Scotiabank
Eric Theoret, Currency Strategist, Global Foreign Exchange, Scotiabank

T
         he policy response to the
         Great Financial Crisis
                                          management techniques spill over
                                          from equity investors. Common
                                                                                                                                                                    investors, due to their positive (but
                                                                                                                                                                    low single-digit) returns.
                                                                                                                                                                                                                                      EM FX CARRY TRADES HAVE OUTPERFORMED THE G10
         of 2008/9 has been               thematic investment approaches to                                                                                           At least some of the FX market’s
         characterized by aggressive      currency speculation reflect value                                                                                        firepower has had to be concentrated
and extraordinary central bank            investing (buying ‘cheap’ and selling                                                                                     on developing markets to generate
measures in a bid to boost growth,        ‘rich’ currencies, according to some                                                                                      the positive carry returns seen this
curb deflation risks and stabilize        metric), momentum strategies                                                                                              year. Bloomberg data show very
financial systems. As expected,           (buying winners and selling losers)                                                                                       strong, net (currency appreciation and
returns on ‘safe’ assets have             or, quite commonly in the early/mid                                                                                       interest earned) returns for investors
diminished and investors have been        2000s, carry trades (where investors                                                                                      going long Brazilian real and South
forced along the risk curve to obtain     buy a higher yielding currency and                                                                                        African rand, for example, via a short
more satisfactory returns.                fund that position by selling a lower                                                                                     US dollar position. Since the start of
   The Institute of International         yielding currency). Indices measuring                                                                                     this year, a buy-and-hold approach
Finance (IIF) recently noted              the performance of these strategies                                                                                       using this strategy has produced a
that around $10 trillion-worth of         allow us to observe changes in FX                                                                                         cumulative excess return of 25%,
government bonds (for example,            investor behaviour in response to                                                                                         according to Bloomberg data.

                                                                                  “
Japanese, eurozone, Swiss, Danish         the changing economic and market                                                                                            In contrast, a G10-centred carry
and Swedish debt) now offer negative      landscape.                                    The commodity trade has been a dud this                                     trade strategy has delivered weaker
yields and no end appears to be in
sight. With interest rates in many
jurisdictions already at, or near,
record lows, a recent Bloomberg
                                            Carry strategies proved popular
                                          and were consistent money makers
                                          for investors in the low-volatility
                                          period leading up to the financial
                                                                                        year, however. Instead, FX investors are
                                                                                       making winning bets on carry trades again
                                                                                       after this strategy lost money in 2015 and
                                                                                                                                                   “                returns. A long AUD position funded
                                                                                                                                                                    via an equally weighted basket of
                                                                                                                                                                    USD, EUR and JPY is barely positive
                                                                                                                                                                    on the year to date, for example.
                                                                                                                                                                                                                                                                                                     Source: Macrobond, Scotiabank FX Strategy

report noted that “market implied         crisis – until the downside of the                                                                                        Selling the SEK to fund a long NZD       policymakers suggesting that            policy will be tightened).              carry trades especially. Currencies
rates in 20 of 33 countries tracked       higher risk/higher reward trade-                      had a patchy start to 2016.                                         does better, returning around 11%        monetary policy may be tightened          Scotiabank expects the Fed to         that benefited most from attractive
by Bloomberg, representing 40%            off became apparent. The more                                                                                             year to date, however.                   again in the coming months.             tighten policy by 25 basis points       yields so far this year – the Brazilian
of world GDP, show traders expect         aggressive the reach for yield, the                                                                                         Carry trades thrive in the kind of       IIF research* highlights the fact     in December and implement three         real, the Russian rouble, the Turkish
even lower borrowing costs in six         more exposed investors become           currencies whose terms of trade        again after this strategy lost money in    low-volatility environment we are        that emerging markets are prone to      additional ¼ point increases in 2017.   lira and the South African rand, for
months”. The search for yield will only   to a range of risks – market, credit,   were deteriorating (Canadian and       2015 and had a patchy start to 2016.       seeing now, particularly when yields     weakness or crisis when the Fed is      With market pricing barely reflecting   example – may be most at risk of
become more desperate as low or           liquidity. Sometimes, exposure to       Australian dollar etc) and buying        Investors are being forced to cast a     of the funding and target currencies     tightening policy. This is especially   the risk of one 25bp tightening over    correction.
negative nominal yields become more       these risks occurs simultaneously, as   commodity consumer currencies          wider net to capture attractive yields,    are diverging. However, experience       the case when the policy tightening     the next 12 months, a tightening of
entrenched in government, and even        we saw in the Great Financial Crisis.   whose terms of trade were conversely   however, with nominal and real yields      suggests that this strategy is prone     is in its early stages or when market   the scale we anticipate may well have
corporate, debt.                            Last year, the correction in          improving (US dollar). The commodity   in many developed markets near             to sudden stops and significant          participants are concerned that the     repercussions for markets moving
   Stylized investment strategies         commodities prompted focus on           trade has been a dud this year,        zero or worse. Large, relatively liquid,   reversals. This may be especially        adjustment in monetary policy may       into 2017 – volatility would likely
                                                                                                                                                                                                                                                                                             * Determinants of Emerging Market Crises:
have become more common among             terms of trade-centric strategies       however. Instead, FX investors are     emerging bond markets are attracting       relevant for emerging market-based       be more significant (in terms of how    increase, forcing investors to reduce   The Role of U.S. Monetary Policy, Robin
currency traders as portfolio             – selling commodity producer            making winning bets on carry trades    more interest from international           carry trades with US Federal Reserve     quickly or significantly monetary       exposure to emerging markets and        Koepke
Sibos 2016 special edition - Survey 2016: regional banks on the rise - Euromoney
Cover story

                                                               Global risks rise as
                                                              banks beat a retreat
                                                                            For decades the world’s banks
                                                                      followed their corporate customers
                                                                   across borders and built international
                                                                     networks to finance trade and serve
                                                                  surging capital flows. Now those flows
                                                                   of traded goods lag even weak global
                                                                         GDP growth. Capital and lending
                                                                    flows are shrinking too. Nationalism
                                                                       is on the rise. The era of the global
                                                                    banks may have already ended with
                                                                           the financial crisis. Is the entire
                                                                   concept of global banking at risk too?
                                                                                                                               By: Peter Lee

                                                                   C
                                                                                    ould the de-risking of global banking, insisted upon so
                                                                                    vigorously both by regulators and shareholders since
                                                                                    the financial crisis, actually be making the world finan-
                                                                                    cial system more dangerous?
                                                                                       The IMF seems to be coming round to this view,
                                                                   suggesting in a recent report that global banks ending correspondent
                                                                   relationships with banks in emerging markets may be “potentially
                                                                   undermining financial stability”.
                                                                      That’s quite a grave charge in IMF-speak – and one that comes as
                                                                   a surprise. As recently as 2015, the IMF posited that global banks’
                                                                   retrenchment, and in particular their reduction in cross-border lending,
                                                                   was making the global financial system safer. Its April 2015 Global
                                                                   Financial Stability report argued that “the relative shift on the part of
                                                                   foreign banks away from cross-border lending and toward more local
                                                                   lending through affiliates has a positive effect on the financial stability
                                                                   of host countries”.
                                                                      Back then, the IMF appeared to cast international lending by global
                                                                   banks as a source of systemic risk, saying: “Cross-border flows are
                                                                   likely to contribute to the transmission of foreign shocks and may thus
                                                                   increase volatility. For example, deleveraging by international banks
                                                                   can reduce funding sources for banks in host countries. These banks in
                                                                   turn may be forced to contract lending even in the absence of domestic
                                                                   credit problems.”
                                                                      Now, it says that the retreating global banks are draining the life-
                                                                   blood from vulnerable countries – and not just smaller emerging coun-
                                                                   tries but even larger economies such as Mexico and the Philippines.
                                                                      In part, the IMF has shifted its emphasis. An excess of cross-border
                                                                   lending, especially if poorly underwritten in expectation of ever-higher
                                                                   commodity prices, may well be a bad thing. Providing links to the

4   Sibos 2016	   www.euromoney.com   www.euromoney.com 		                                                                      Sibos 2016      5
Sibos 2016 special edition - Survey 2016: regional banks on the rise - Euromoney
Cover story

    global payments infrastructure is a good          One of the first things Stuart Gulliver did   banking relationships with smaller lenders                                                                                                                                               And no one wants that.
    thing. But cutting provision of the first      on becoming chief executive of HSBC in           in many countries across all regions.                                                                                                                                                    Talk of undermining financial stability
    leads almost inevitably to withdrawal of       2011 was to relegate the label of being the         Banks have been told to cut back their                                                                                                                                             sounds extreme. Yan Liu, assistant legal
    the second.                                    world’s local bank from a statement of its       international operations by home regula-                                                                                                                                              counsel at the IMF, concedes: “We have not
       And how unstable the financial system       strategy to a mere happy-clappy marketing        tors that have ring-fenced both capital and                                                                                                                                           observed macroeconomic consequences at
    feels depends very much on whereabouts         slogan. Running a far-flung network to in-       liquidity and raised capital requirements                                                                                                                                             the global level, but we have definitely seen
    within it you happen to sit.                   tegrate financial flows is no longer HSBC’s      against operational risk for banks deemed                                                                                                                                             the impact on certain regions, for example
       Banking supervisors in Europe and the       job, especially not when it lands the bank       highly complex and exposed to fines for                                                                                                                                               the Caribbean”.
    US, home to those developed market banks       with big financial penalties for handling the    sanctions breaches and anti-money launder-                                                                                                                                               Liu uses the example of a company in
    that once had aspirations to cover the         accounts of Mexican drug dealers.                                                                                                                                                                                                      Barbados trying to make a $100,000 pay-
    globe, probably think it is much more sta-        “The world is actually surprisingly           US and UK banks lead reduction in                                                                                                                                                     ment for imported materials to a supplier
                                                                                                    correspondent banking relationships
    ble today. Their chief concern has been for    concentrated,” Gulliver told shareholders                                                                                                                                                                                              in Belize. That payment is likely to be
                                                                                                    Percent of local/regional banks reporting terminations
    banks to increase capital, shrink balance      on his first investor day as chief executive.                                                                                                                                                                                          denominated in US dollars, which requires
    sheets, rein in the complexity of businesses   “If you dig into trade flows, 35 countries         80                                                                                                                                                                                  handling by a bank with access to the Fed-
    that had pursued revenues into many more       account for 90% of growth in trade flows                                                                                                                                                                                               eral Reserve system. Most domestic banks
    markets than senior management teams           over the next 10 years, and that also holds                                                                                                                                                                                            in the Caribbean do not have such access.
                                                                                                      60
    could ever hope to control or understand       true for external debt, bank profit growth,                                                                                                                                                                                            In the past, they have been able to conduct
    and so reduce the contingent liability of      wallet available for bank profits and,                                                                                                   “Why should we care about this problem? Because affected countries                            such payments for their customers with the
    home-country taxpayers.                        indeed, FDI.”                                    % 40                                                                                     often are very vulnerable – they include small island economies and                          help of US correspondents. But US banks
       Job certainly not complete – the banks         He added: “We are not going to try to be                                                                                                 countries in conflict. These are countries with minimal access to                          have been cutting those relationships for
    may be more utility-like but they can’t seem   all things to all people in all markets.”                                                                                                                                                                                              several years now. European banks are fast
                                                                                                                                                                                                        financial services in the best of circumstances”
    to make much money or attract inves-              Hit by investigations into so-called            20                                                                                                                                                                                  catching up with this process.
    tors’ capital, while many in Europe are        mirror trades in Russia last year, Deutsche                                                                                                                                Christine Lagarde, IMF                                         Liu says that a survey of 16 leading
    still burdened by legacy NPLs – but pretty     Bank, to take another example, simply                                                                                                                                                                                                  banks across five countries in the Carib-
                                                                                                       0
    much on track from a risk- and complexity-     closed its markets business in Russia. It                                                                                            ing failures. It’s a bit thick if global policy-   cross-border payments for their local cus-     bean region shows that they have all lost

                                                                                                           USA
                                                                                                                 UK
                                                                                                                      Switz
                                                                                                                              Can
                                                                                                                                     Ger
                                                                                                                                           Fra
                                                                                                                                                 Neth
                                                                                                                                                        SAfr
                                                                                                                                                               Eur
                                                                                                                                                                     Aus
                                                                                                                                                                           Swed
                                                                                                                                                                                  HK
    reduction standpoint.                          reminded shareholders at the start of this                                       Jurisdictions                                       makers now blame banks for not leaving in          tomers. As the retreat continues, however,     some, or even all, of their correspondent
       For those banks bailed out in the crisis,   year that it would also retreat from 10 oth-     Source: World Bank                                                                  place just those parts of their international      local lenders are running out of partners.     relationships. In Belize, for example, just
    the quid pro quo was always clear: concen-     er so-called high-risk countries and would       Global banks report CBRs withdrawal                                                 operations, the payments infrastructure,              This risk of national or regional exclu-    two out of nine banks still benefit from full
    trate your resources closer to home.           be off-boarding hundreds of thousands of         Large banks (all regions): vostro accounts                                          that policymakers now realize was actually         sion from the global financial system owing    banking relationships with global corre-
       Developed market banks that once            customers.                                                                                                                           quite useful, but with no other banking            to the retreat of global banks from corre-     spondent banks. Even the central bank is
                                                                                                                          No data
    boasted of their global capabilities and          For global banks, retrenching is the new                                                                                          business to pay for it.                            spondent banking is set to be a big topic at   down to its last two such relationships.
    scale have become keen instead to highlight    expanding. It has been that way for some           No change                 10%                                                        In its simplest form, correspondent bank-       the annual IMF/World Bank meetings.               It’s not just trade finance payments that
    both to regulators and shareholders that       years now.                                                      10%                                                                  ing is the process by which a large, global           In June, an IMF staff discussion note       may be disrupted. Large companies head-
    they are shedding customers and businesses        Shortly after taking on the role of            Increase
                                                                                                                  5%                                                  Decline           bank in a developed market undertakes              pulled together some data. It found that       quartered in one Caribbean country typi-
    in emerging markets to reduce both regular     Deutsche Bank chief executive in 2015,                                                                                               to handle international payments for the           fully 75% of surveyed global banks had         cally need access to dollars to pay salary
    annual operating expenses and the chance       John Cryan said that in its signature global                                                  75%                                    customers of a smaller bank in an emerging         been withdrawing from correspondent            to employees based in another. Remittance
    of extraordinary legal costs.                  markets business, it would exit half of its                                                                                          market. Christine Lagarde, managing direc-         banking relationships, most prominently        flows also are threatened. And these are
       Citigroup was the preeminent bank of        customer relationships.                                                                                                              tor of the IMF, pointed out in a speech at         the US, UK and Swiss banks, but also           not just a nice-to-have. Liu says: “In some
    the era of globalization led by US multi-                                                       Source: World Bank                                                                  the New York Federal Reserve in July that:         Canadian, German and French lenders. The       countries, remittances account for a large
    nationals. Its old leaders were overjoyed                                                                                                                                           “Correspondent banking is like the blood           overwhelming majority of national banking      share of GDP… 10%, 20%, sometimes
                                                                                                    Consequences of the withdrawal
    when its list of country presences passed      BUT THERE’S ALWAYS A DOWNSIDE.                                                                                                       that delivers nutrients to different parts of      authorities report reductions in dollar wire   40%. So you can see the impact.”
                                                                                                    Percent of authorities reporting on impact
    100. But more recently its new leaders            If you are the corporate treasurer of a                                                                                           the body. It is core to the business of over       transfers and remittances as a consequence.
                                                                                                            International
    have drawn attention to its retrenchment.      medium-size business in Africa, the Carib-              wire transfers                                                               3,700 banking groups in 200 countries.                The report’s authors judge that: “The
                                                                                                            Clearing and
    Chief executive Michael Corbat highlighted     bean, in Central Asia, or in the Pacific                   settlement                                                                A global bank like Société Générale, for           impact of the withdrawal of correspondent      NO ONE SHOULD BLAME ANY
    to Euromoney last year the halving of its      region, the retreat of global banks may                        Cheque                                                                example, manages 1,700 correspondent               banking relationships (CBRs) on certain        global bank for re-examining its relation-
                                                                                                                  clearing
    network of retail banks.                       look very different and quite alarmingly                         Trade
                                                                                                                                                                                        accounts and processes 3.3 million cor-            jurisdictions can become systemic in nature    ships with respondent banks far from
       “It can be a tough decision in some         unwelcome. It’s not just the reduction in                      finance                                                               respondent transactions every day.”                if unaddressed.”                               its home base. The large banks are all
                                                                                                     Cash management
    countries that may have attractive demo-       sources of credit that hurts companies,                    services                                                                     In fact, the biggest banks have been turn-         They also say that while the cutting of     compelled to do this, just as they must re-
    graphics but where you lack scale or where     although refinancing risk is a big concern              Investment                                                                   ing away from correspondent banking for            correspondent relationships is intended to     evaluate the cost/income dynamics, capital
                                                                                                              services
    there are near-term political risks, but we    for many leveraged corporations in emerg-                           FX                                                               some time. Local banks in smaller countries        de-risk individual banks, at a system-wide     consumption and returns of every single
                                                                                                                  services
    have gone from 50 countries to a target of     ing countries. Even more worrying is the          Structured finance/
                                                                                                                                                                                        managed to find other providers in the first       level, the process could “disrupt financial    activity they engage in.
    24,” Corbat told Euromoney. “And often it      withdrawal of non-lending banking services       foreign investments                                                                 years of global banking’s great retreat after      services and cross-border flows, including        Capital requirements on systemically im-
    is a straightforward decision.”                and most especially payments. Caught up                        Lending                                                               the crisis, increasing their dependence on         trade finance and remittances, potentially     portant banks rise partly in lock-step with
                                                                                                                               0                          50                      100
       Exiting countries has become the new        in the de-risking of global banks has been a                                                           %                             fewer and fewer international partners,            undermining financial stability, inclusion,    their complexity and exposure to opera-
    default mode.                                  wholesale withdrawal from correspondent          Source: World Bank                                                                  but still remaining in the game of enabling        growth and development goals”.                 tional risk, including liability for large fines.

6   Sibos 2016                                                                                                                                   www.euromoney.com                      www.euromoney.com                                                                                                                    Sibos 2016       7
Sibos 2016 special edition - Survey 2016: regional banks on the rise - Euromoney
Cover story

                                                                                                        “In other jurisdictions, efforts may need     tors and policymakers to be careful what         in developed markets where issuance of,                           and the end of 2014, McKinsey finds.
                                                                                                     to go beyond improving compliance, how-          they wish for.                                   and trading in, synthetic derivatives with                        Cross-border equity flows are essentially
                                                                                                     ever,” Lagarde admitted in her July speech.        But it’s largely irrelevant because there      synthetic counterparties became the norm,                         flat in value but have declined relative to
                                                                                                     “Business models that depend on opaque-          are bigger forces at work here.                  accepted and even encouraged by greedy                            global GDP.
                                                                                                     ness, offshore structures and a lack of                                                           investors and sovereign tax authorities and                          Data for 2015 show that global financial
                                                                                                     transparency clearly need to be reassessed.”                                                      nodded through by supine regulators.                              flows declined further across a broad range
                                                                                                        If certain banks and even whole coun-         ARE WE WITNESSING THE END OF                        McKinsey is in no doubt why this col-                          of developing countries. The most recent
                                                                                                     tries find themselves at risk of exclusion in    the era of globalization that has de-            lapse in cross-border flows has happened.                         BIS quarterly lending report published in
                                                                                                     the meantime, surely that is a call to action.   fined most of our lifetimes? In February,        “Facing new regulations on capital and                            June covers data up to the end of 2015. The
                                                                                                        “Why should we care about this prob-          McKinsey published a landmark study              liquidity, as well as pressures from share-                       BIS reports that cross-border lending in
                                                                                                     lem?” Lagarde asked. “Because affected           on how cross-border data flow is increas-        holders and regulators to reduce risk, many                       2015 shrank by 3%, continuing the sharp
                                                                                                     countries often are very vulnerable – they       ingly important to the global economy.           banks in advanced economies are winnow-                           retrenchment from a 20-year average posi-
                                                                                                     include small island economies and coun-         These digital data flows seem, in so far not     ing down the geographies and business                             tive growth rate of 6%. It noted that the
                                                                                                     tries in conflict. These are countries with      well-understood or much-studied ways, to         lines in which they operate.” The consul-                         decline in the fourth quarter of 2015 was
                                                                                                     minimal access to financial services in the      be picking up the baton from the now-            tancy firm points out that from early 2007                        evenly spread, but highlighted some new
                                                                                                     best of circumstances.”                          floundering drivers of the global economy        through the end of 2012, commercial banks                         signals.
                                                                                                        Lagarde highlighted the impact on             in the late 20th century and the first decade    sold off more than $722 billion in assets                            Interbank lending has seen the greatest
                                                                                                     smaller countries such as Liberia, where         of this: namely the cross-border flows of        and operations, with foreign operations ac-                       fall in the era of declining cross-border
                                                                                                     global banks have terminated almost half         capital in bond and equity purchases, in         counting for almost half of that total.                           flows. In Europe for example, the ECB has
                                                                                                     of the existing 75 correspondent relations,      foreign direct investment and in interna-           This retrenchment has not simply seen                          effectively replaced the interbank lending
                                                                                                     severely affecting the ability of local banks    tional bank lending often linked to trade in     developed-market banks shunning emerging                          market. Now, the BIS reports that in the
                                                                                                     to conduct US dollar transactions, and           manufactured goods and commodities.              markets. In the first years of recovery after                     most recent quarter for which data have
                                                                                                     Samoa, where remittances account for 20%            McKinsey points out that cross-border         the financial crisis and subsequent reces-                        been compiled “interbank activity again
       “It can be a tough decision in some countries that may have attractive
                                                                                                     of GDP and banks have been terminating           capital flows have fallen sharply since 2008     sion, flows into emerging markets actually                        accounted for the largest share and mainly
        demographics but where you lack scale or where there are near-term                           accounts of Samoa-linked money transfer          and show no sign of recovery. For 25 years       picked up as these appeared to offer growth                       drove the overall decline. But claims on
      political risks, but we have gone from 50 countries to a target of 24. And                     agents.                                          before the 2008 financial crisis, these flows    amid a developed-market downturn. As                              non-bank borrowers, which had previously
                          often it is a straightforward decision”                                       The impact is being felt on larger            grew faster than global GDP, rising from         they de-levered in the first five years after                     held up better, also fell substantially (by
                                                                                                     countries as well: not just Mexico but also      $0.5 trillion in 1980 to $11.9 trillion in       the financial crisis, eurozone banks cut                          $177 billion)”.
                                         Michael Corbat, Citi                                        the Philippines, and other economies that        2007.                                            cross-border lending by $3.7 trillion, but                           It also noted a new trend: the appearance
                                                                                                     rely heavily on cross-border flows such as          Since that peak, financial flows dropped      loans and claims on other European coun-                          of certain emerging market banks, notably
    It is no surprise they have been getting out     the crisis: back towards their home markets     remittances, and where development is now        from the equivalent of 21% of global GDP         tries accounted for three quarters of that                        Chinese lenders, as an increasingly impor-
    of businesses and of countries where the         and core functions.                             at risk.                                         in 2007 to just 7% in 2014. Much of the          decline or fully $2.8 trillion.                                   tant source of international bank credit. At
    potential revenues don’t match up to the            The ending of so many correspondent-            “And even if the global implications of       decline is evident in cross-border lending.         Beyond the retrenchment in cross-border                        the end of December 2015, they were the
    costs, including swollen annual compliance       banking relationships is evidence that the      these disruptions are not visible so far,” La-   Partly it is a direct consequence of delev-      lending, international investment flows in                        10th largest creditors in the international
    expenses and the risk of billion-dollar fines    clean-up of global banking is working. Yes,     garde warned, “they can become systemic if       eraging by a ludicrously swollen financial       bonds, equities and FDI are also flat or                          banking system, according to the BIS, with
    for breaches of anti-money laundering and        exclusion is a bad consequence for some         left unaddressed.”                               system and a welcome retreat from the ex-        down. Cross-border bond and FDI flows                             cross-border assets of $722 billion. Chinese
    know-your-customer regulations.                  smaller economies. But need it be perma-           Lagarde did not specify what systemic         cessive financialization of developing econ-     have declined 41% and 35%, respectively,                          banks are an especially important source of
       What is rational for each bank may be         nent?                                           risks she means, leaving listeners to hear       omies. This briefly threatened to mimic that     in absolute terms between the end of 2007                         US dollar credit: their cross-border dollar
    bad for the system as a whole.                      Developed-market regulators may point        confirmation of their own fears: rising                                                                                                                             assets totalled $529 billion, larger than
       Liu observes: “Simultaneous actions by        out that if those countries did a better job    defaults and bad debts, perhaps failed           Flows of goods, services, and finance have declined relative to GDP                                                 those of banks in all but five countries,
    many banks to cut off these relationships        of excluding tax evaders, criminals and ter-    states and heightened geopolitical risk and      1980 to 2014                                                                                                       namely the US, UK, Japan, the Cayman
    could leave certain countries or regions at      rorists from their domestic banking systems     regional insecurity.                                                                                                                   55                           Islands and Hong Kong.
    the brink of losing access to the interna-       then access might be restored. Mexico is           Expect at the annual IMF meetings to                                         Finance                                                50
                                                                                                                                                                                                                                                                            Despite the emergence of large local
    tional system.”                                  a revealing example. The authorities there      hear developed-market regulators covering                                       Services
                                                                                                                                                                                                                                 –14pp                                   emerging market and regional banks to
                                                                                                                                                                                                                                            45
       It may be too late to harp on about the       have issued new regulations to increase         their backsides and claiming that they never                                                                                                                        take up some of the slack from global

                                                                                                                                                                                                                                                 All flows as % of GDP
                                                                                                                                                                                     Goods
    downside of de-risking the global banks so       anti-money laundering and combating the         intended the banks under their charge to                                                                                               40                           banks, it seems unlikely there will be any
    soon after the enforcement actions of 2014,      finance-of-terrorism controls, including a      terminate correspondent banking relation-                                                                                              35                           revival of cross-border lending this year. In-
    when BNP Paribas forfeited $8.9 billion          requirement for legal entity identifiers for    ships or exit countries on such a scale                             30
                                                                                                                                                                                                                                            30
                                                                                                                                                                                                                                                                         deed analysts are now looking for hopeful
                                                                                                                                                                         25
                                                                                                                                                        $ tln, nominal

    over sanctions busting, JPMorgan paid            banks and large firms involved in certain       and in such knee-jerk fashion in response                                                                                                                           signs amid the wreckage of global banking
                                                                                                                                                                         20                                                                 25
    out $2.4 billion over anti-money launder-        high-risk transactions. These steps were        to a mere handful of multi-billion dollar                                                                                                                           in this decline in cross-border exposure.
                                                                                                                                                                         15                                                                 20
    ing failures related to Bernie Madoff, and       taken in coordination with the home au-         pay-outs extracted from the worst repeat                                                                                                                            In August, BNP Paribas once again tried
                                                                                                                                                                         10
    Credit Suisse paid $2.6 billion for helping      thorities of global banks, both to reduce the   offenders.                                                          5
                                                                                                                                                                                                                                                                         to figure out the systemic consequences
    US individuals evade taxes.                      risk of disruption in correspondent banking        That’s self-serving piffle at best, admis-                                                                                                                       of a Fed rate hike later this year, thinking
                                                                                                                                                                              1980              1990   2000           2007           2014
       Regulators and policymakers have been         and bolster the domestic regulatory frame-      sion of a fundamental misunderstanding of                                                                                                                           of developed-market bank and investor
    pushing banks in one direction only since        work at the same time.                          banks at worst and a reminder for regula-        Source: McKinsey                                                                                                   exposure to over-valued emerging market

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                                                                                                                                                                    decline in cross-border bank lending
                                                                                                                                                                    reduces global systemic risks resulting
       Could digital technology offer hope for a new era of financial interconnectivity?                                                                             from US policy adjustments,” says Wike
       Global banks are in retreat. Some      tion has not stopped, as might          a decade after starting, as familiar   benefits fell to countries that were    Groenenberg, analyst at BNP Paribas.
       countries stand on the brink of        seem the case from the slowing          to Chinese language shoppers           the central hubs in flows of physi-        If the slowing growth in many of
       exclusion from the conventional        of trade and the retreat to home        as eBay.                               cal goods and of finance. In the        those large Asian emerging markets
       financial system. Cross-border          markets of once globalizing                “Consider all of the tools and      era of digital globalization, more     continues into outright recession,
       capital and lending flows are de-       enterprises like the world’s largest    platforms that a small Chinese         of the benefit passes to countries      presumably only a churl would ask if
       clining, albeit from previously un-    banks. Rather, small businesses         manufacturer has at its dis-           even at the fringe of such flows,       slowing cross-border lending might be
       sustainable and dangerous highs.       and individuals are becoming the        posal when it becomes a Taobao         as long as they participate at all.    the cause of that faltering growth rather
       Trade is lagging even anaemic          drivers of globalization.               merchant,” the report asks. “The          McKinsey argues: “The near-         than its consequence.
       global expansion. Protectionism           It points out that small busi-       company can open and custom-           zero marginal costs of digital            The BIS advises that any analysis of
       and nationalism are the rising         nesses worldwide are becoming           ize a Taobao ‘storefront’ for free     communications and transactions        the vulnerability of emerging market
       political forces.                      “micro-multinationals” by using         using a mobile app and upload          open new possibilities for con-        economies to further disruption in
           And yet away from war zones        digital platforms such as eBay,         its merchandise for sale. It can       ducting business across borders        cross-border capital flows ought to start
       and populations suffering from         Amazon, Facebook and Alibaba            communicate with customers us-         on a massive scale.”                   by recognizing the substantial growth in
       the worst extremes of poverty,         to connect with customers and           ing an instant messaging service,         And what of the retreating          aggregate indebtedness of corporations,
       the digital economy makes most         suppliers in other countries. Even      handle payments through Alipay,        banks? Business, experience            on credit drawn from both domestic as
       of us feel more inter-connected        the smallest enterprises can be         choose an Alibaba-affiliated            suggests, just like nature, abhors     well as international sources.
       than ever before.                      born global: 86% of tech-based          logistics company for shipping,        a vacuum. As McKinsey points              This is already ringing alarm bells.
           Is it to be our redemption?        start-ups McKinsey surveyed             place targeted digital ad buys         out for the small merchants on            Slowing cross-border flows may not
           A McKinsey report, Digital         report some type of cross-border        through Alimama, and get a small       Taobao, if they need finance,           be a sign of stability at all. According to      The candidacy of      of financing in the run-up to crises. “In-     IT IS SOMEWHAT IRONIC, GIVEN
                                                                                                                                                                                                                     Donald Trump is
       globalization: new era of global       activity.                               loan instantly from an Alibaba         some business will provide it,         the BIS’s debt statistics, corporate debt        part of a populist,   ternational capital outflows could affect      the IMF’s concern about the termination
       flows, attempts to measure the             Once dominated by multina-           microfinance subsidiary that can        whether the lending arm of their       in the big emerging market economies             nationalist trend     overall investor sentiment and credit          of correspondent banking relationships,
                                                                                                                                                                                                                     that could even
       growth of cross-border flows in         tional corporates funded by the         evaluate the merchant’s credit         digital shop-front host, an un-        increased on aggregate from less than            threaten global       conditions, either by leading directly         that the only cross-border financial
       data, which it estimates have in-      largest banks, globalization is         based on data about its business       regulated lender or a recognized       60% of GDP in 2006 to 110% at end-               trade flows           to defaults or by steering corporates to       flows that have continued to grow since
       creased 45 times in the 10 years       increasingly the preserve of indi-      performance on the platform.           bank perhaps backing the line of       2015, much of it raised in bond mar-                                   seek funding from the already stretched        the global financial crisis and ensuing
       from 2005, even as trade and           viduals participating in it directly,      “Finally, the company can use       credit to a peer-to-peer lending       kets. The BIS warns: “Given the steep                                  domestic markets and banks”.                   recession are remittances. These were up
       financial flows have flattened.           using digital platforms to learn,       Alibaba itself to buy supplies and     platform.                              repayment schedule that lies ahead, the                                   In a global economy characterized           7% annually over the five years to the
           McKinsey contends that             find work, showcase their talent         professional services.”                   Similarly, if conventional banks    refinancing capacity of highly leveraged                               by an absence of demand, most central          start of 2016 and are now worth $583
       the cross-border bandwidth of          and build networks. Some 900               In 2010, The World Bank             will not service the world’s largest   emerging market companies is likely to                                 banks are striving to weaken their             billion annually. Of course, the growth in
       data flows will grow by another         million people have international       estimated there were around            remittance corridors, new start-       be tested soon, especially if the rise of                              currencies to revive trade while also          remittances reflects the increasing flows
       nine times in the next five years       connections on social media and         125 million small and medium-          ups with better technology will.       the US dollar continues.”                                              holding down the servicing cost for vast       of migrants, against which there is now
       as digital flows of commerce,           360 million take part in cross-         sized enterprises in the world. By     Euromoney has written about               The BIS points out that while corpo-                                government and private-sector debt             a growing populist political backlash in
       information, searches, video,          border e-commerce.                      2013 some 25 million of these          TransferWise, Azimo and others.        rates’ international debts are smaller                                 stocks they have no hope of repaying by        Europe, most evident in the UK vote to
       communication and intra-com-              Approximately 12% of the             were active on Facebook. Today         New digital banks like Safello and     than their domestic debts, international                               any conventional meaning of that term,         leave the EU, and in the rallies supporting
       pany traffic continue to surge.         global goods trade is now               Facebook reports 50 million SME        Wirex will use blockchain to ease      flows are regularly the marginal source                                or of inflating them away.                     Donald Trump’s campaign for the presi-
       It suggests that data flows are         conducted via international             users. In the US, the share of         the flow of low-value, cross-bor-
       already contributing more to GDP       e-commerce, with much of it             exports by large multinational         der payments at high speed and
                                                                                                                                                                    The biggest platforms have user bases
       growth than cross-border flows          driven by open platforms such as        corporations dropped from 84%          low cost for individuals and small                                                                            Stockpile of trade-restrictive measures
                                                                                                                                                                    on par with the populations of the world’s
       of manufactured goods, and that        Alibaba, Amazon, eBay, Flipkart         in 1977 to 50% in 2013. Among          businesses. Corporations will          biggest countries
                                                                                                                                                                                                                                           2010-2016

       data flows account for $2.8 trillion    and Rakuten.                            SMEs that export, the small-           look to fintech companies for new                           Million
                                                                                                                                                                    Facebook                                 1,590                             By mid-October 2010                 By mid-May 2016
       out of the total of $7.8 trillion of      McKinsey runs through the            est – those with fewer than 50         payment services if the estab-
       global GDP contributed by the          example of Taobao, the Chinese          employees – are gaining share          lished banks won’t help them.
                                                                                                                                                                    China                            1,372
                                                                                                                                                                    India                          1,314                                                          57
       combined cross-border flows of          consumer-to-consumer mar-               the fastest, McKinsey finds.               And if banks can’t adapt to the     YouTube               1,000                                                                                                                      Effectively
       traded goods, FDI and data in          ketplace that Alibaba set up in            In the past era of globalization    new digital world, then so be it.      WhatsApp              1,000                                                                                                    387               eliminated
                                                                                                                                                                                                                                                                                                                     measures
       2014.                                  2003 that grew to be one of the         led by developed-market multi-         They are simply self-selecting for     WeChat        650                                                                       324
           McKinsey posits that globaliza-    world’s top-10 visited sites within     national corporations most of the      extinction.
                                                                                                                                                                    Alibaba     407
                                                                                                                                                                    Instagram 400                                                                                                                                    Stockpile of
                                                                                                                                                                                                                                                                                                                     restrictive
                                                                                                                                                                    US        321                                                                      381 measures                                                  measures
                                                                                                                                                                    Twitter 320                                                                                                          1,196
     financial assets and mal-investment driven            first quarter of 2016, BNP Paribas noted a             Cross-border lending to China, extended           Skype     300
                                                                                                                                                                    Amazon 300
     by low and even negative yields in devel-             28% year-on-year decline in cross-border               mainly by developed-market banks, had
                                                                                                                                                                    Indonesia 256                 Online platforms
     oped markets.                                         claims on China; a 23% decline in claims               surged to $1.1 trillion in mid-2014. It was
                                                                                                                                                                    Brazil 205                    Countries                                                                             1,583 measures
        Assessing cross-border claims on the               on Russia; a 16% decline in claims on                  down to just under $700 billion at the start
                                                                                                                                                                    Source: McKinsey                                                       Source: WTO Secretariat
     larger emerging countries at the end of the           Brazil and a 7% decline on claims in India.            of the second quarter of this year. “This

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                                                                                                                                                                          THE DIGITAL
     dency of the US. At the same time as saying
     they will erect real or metaphoric barriers to
                                                                   chilling effect on trade flows, with knock-on
                                                                   effects for economic growth and job creation.
                                                                                                                          After a sharp decline following the finan-
                                                                                                                       cial crisis and a short-lived rebound after the
                                                                                                                                                                          TRANSFORMATION:
                                                                                                                                                                          NEW CORPORATE FAD OR
     immigration, politicians riding the surging                      “We hope that this will not be an indica-        ensuing recession, however, the goods trade
     wave of new nationalism are also increasingly                 tion of things to come, and clearly action          has been growing more slowly even than
     hostile to free trade.                                        is needed,” he says. “Out of the more than          lacklustre world GDP in recent years, puz-
        Stephen Gallagher, an economist at Société
     Générale, looking ahead to the economic
     impact of the US presidential election, notes:
                                                                   2,800 trade-restrictive measures recorded by
                                                                   this exercise since October 2008, only 25%
                                                                   have been removed.”
                                                                                                                       zling economists and business leaders alike.
                                                                                                                          In July, after the UK population voted to
                                                                                                                       leave the EU, the IMF refined its forecasts for
                                                                                                                                                                          TIDAL WAVE OF CHANGE?
     “Both candidates have criticized the Trans-                      This adds further uncertainty to the             global GDP growth this year and next. It now
     Pacific Partnership (TPP). Their positions                    outlook for trade. The WTO pleads with the          forecasts global growth of 3.1% in 2016 and        Sophie Michel (SM) and Steven Lenaerts
     reflect voter sentiment. Clinton is more                      leading G20 economies to set an example in          3.4% in 2017. In April, the WTO forecast           (SL) reveal their views on the digital
     likely to maintain the current trade status                   the fight against protectionism by rejecting        global trade to grow at below this rate, at just   transformation and the impact it is having on
     quo, whereas Trump promises to re-open                        new trade-restrictive measures and rolling          2.8% in 2016, the same rate at which it grew       cash management processes, as well as on
     discussions on the North America Free Trade                   back exiting ones. Even with Trump trailing         in 2015. Instead of exceeding and leading          financial strategies more broadly.
     Agreement (Nafta).”                                           in the autumn polls, let’s hope no one at the       GDP growth, which was 3.1% for 2015,

                                                                                                                                                                          R
        Gallagher admits that: “Precisely what                     WTO is holding their breath on that.                trade continues to lag.
     he wants to renegotiate is unclear – Canada                      McKinsey points out that for two decades            According to McKinsey: “Some of this                      evolution or digital                 Speed, efficiency ... is the digital era the      SM: I should add that while              online, tutorials, and also knowledge-
     and Mexico are not eager to negotiate, and                    in the run-up to the financial crisis, the          decline is cyclical. Our analysis suggests that              transformation: where do you         panacea of cash management?                    digitisation means greater simplicity,      sharing tools.
     changes from a Trump administration could                     world’s trade in goods, including commodi-          weak demand and plummeting prices for                        sit on this question?                SM: Not on its own, as other factors           it also lets us reinvent the customer
     be unilateral.”                                               ties, finished goods and intermediate inputs,       commodities account for nearly three-quar-                    SM: Cash management is the          of course have an influence. The               experience; it can make it more intuitive   So can nothing stop the digital wave?

        He also notes Trump’s talk of throwing up                  grew roughly twice as fast as global GDP, as        ters of the decline in trade.”                     foremost of the bank’s transactional           globalisation of the economy is                and add more subjective dimensions,         SL: Certainly, the increasing number

     punitive tariffs, which tends to go down well                 multinationals expanded their supply chains            But trade in both finished and intermediate     métiers, and digital in nature. What           affecting businesses of all sizes, which       taking it beyond being simply               of compliance-related requirements,
                                                                                                                                                                          we call “the new communication                 are subject to an increasingly complex         satisfactory.                               as well as the growing prevalence of
     at rallies, and says: “These signals on trade                 and established new bases of production in          manufactured goods has also declined. The
                                                                                                                                                                          technologies” have given us both the           regulatory environment.                                                                    internet fraud demand extra care and
     could reduce potential US GDP over a long                     countries with low-cost labour.                     makers of many finished goods are beginning
                                                                                                                                                                          ability to integrate interactivity into           But there is a dichotomy: the               Doesn’t the digital transformation allow    greater expertise. In the long run though,
     time period.”                                                    Global trade in goods soared from 13.8%          to place less importance on labour costs and
                                                                                                                                                                          our transactional processes, and the           benefits of digitalisation are very real       precisely that, to put the customer back    the advantages of digitalisation will far
        In a survey published in June of trade                     of world GDP in 1986 to 26.6% in 2008 on            more on speed to market, McKinsey argues.
                                                                                                                                                                          opportunity to widen channels of               the environment in which companies             at the heart of the various processes?      outweigh the investment needed.
     measures implemented between mid-October                      the eve of the financial crisis. This was the       As a result, some production is moving closer
                                                                                                                                                                          communication. For example, mobile             are developing requires them to                SM: Absolutely. This looks much               SM: As a bank, we have a dual
     2015 and mid-May 2016, the WTO reports                        heyday of globalization, when global elites         to end-consumers. Trade is also declining for
                                                                                                                                                                          technology means we can offer                  implement tighter internal and security-       more like a fundamental shift than a        role: on one hand, we need to support
     a marked rise in protectionism, with 145                      largely embraced the so-called Washington           many intermediate goods such as chemicals,
                                                                                                                                                                          signatories more flexibility in the            related controls.                              temporary trend. So our customers are       digitalisation of the core processes
     new trade-restrictive measures introduced in                  consensus lionizing unfettered free mar-            paper, textile fabrics, and communications
                                                                                                                                                                          validation of their transactions.                 SL: Treasurers need to produce              also shifting their paradigm, resulting     to ensure our customers’ transactions
     that period, and these are now coming at the                  kets, free movement of capital and goods            and electrical equipment. This suggests that
                                                                                                                                                                                                                         reliable and consolidated data, and their      in this new customer experience. This       are processed in complete safety and
     fastest monthly rate since the WTO began                      everywhere, whatever the consequences for           global value chains may be shortening, at
                                                                                                                                                                          What does digital technology bring to          reports must be up-to-the-minute, even         means they expect the same proactive        compliance. On the other hand, our role
     surveying such measures in 2009.                              populations. They hoped that voters’ fear of        least in part because of the cost of managing
                                                                                                                                                                          cash management today?                         though requirements vary between               approach from their bank. The digital       is to use our services and expertise, via
        “In the current environment, a rise in                     falling wages and rising unemployment might         complex, lengthy supply chains.
                                                                                                                                                                          SM: Exchanges relating to payments,            countries. The treasurer must meet             transformation has been underway at         a new kind of customer experience, to
     trade restrictions is the last thing the global               be bought off with cheap imported TVs and,             There is also an argument that organized
                                                                                                                                                                          collections and reporting processes are        objectives whilst being a pivotal aspect       BNP Paribas cash management for a           help companies face the challenges of a
     economy needs,” says Roberto Azevêdo,                         of course, low-rate financing to speculate on       labour in developed markets has been bat-          already dematerialised in the main. We         of the company’s development.                  very long time.                             world of great and rapid change.
     director general of the WTO, drawing the                      housing and financial assets to compensate          tered into submission. Even in countries such      carry out our transactional activity in a
     traditional link between trade and economic                   for declining regular earnings from tradi-          as the US, seemingly at the point of full em-      heavily digitalised environment, and this      Exactly: can digital working offset this       Where will this take you?
     growth. “This increase could have a further                   tional sources like… actual jobs.                   ployment, hourly wages are not rising. Does        leads to greater efficiency and reliability.   increased complexity?                          SM: Today, our ambition is to continue        Our Atlas and Currency Guide tools,
                                                                                                                       this reflect lack of investment in productivity-                                                                                                                                              as well as our sites dedicated to cash
                                                                                                                                                                          But in addition, the latest aspects of         SL: Digitalisation must take place within      to support the change at operational
     Cross-border bandwidth has grown 45 times larger over the past decade                                                                                                                                                                                                                                           management and trade solutions, can
                                                                                                                       enhancing technology, or perhaps workers           digitalisation are also allowing us to move    accepted practices. This requires both         level by dematerialising the key
     Terabits/second                                                                                                                                                                                                                                                                                                            be found online:
                                                                                                                       in developed economies accepting they              into management processes associated.          command of the technology, which is a          processes, while also making a stronger
                              Actual      Forecast                                                                     must compete with hourly rates in emerging            SL: eBAM (Electronic Bank Account           prerequisite (such as for XML formats),        contribution to the development of             currencyguide.bnpparibas.com/
                                                                                                          >9x          markets? “In the decade ahead, the global          Management) is a good illustration of          but also extensive knowledge of the            businesses. Digital technology can and
                                                                                                               1,914   goods trade may continue to decline relative       this. Account administration is among          regulatory requirements of each                must continue to improve efficiency,          cashmanagement.bnpparibas.com/
                                                                                                                                                                                                                                                                                                                              atlas-countries
                                                                                                                       to world GDP,” McKinsey suggests.                  the priorities for companies with a            country.                                       and convey our advice and expertise to
                                                                                                       1,397              That’s not good news for banks that have        foothold in several countries. The first          Digital transformation must be              customers.                                           www.youtube.com/
                                                                                                                       depended on a rise in globalization for much       product we developed was aimed at              taken forward by all those operating in           SL: We are already committed to this            watch?v=uRqLxmTK5qM
                                                                                                 1,020
                                                                                                                       of their growth for a generation or more.          these types of companies. It gives them        the cash management environment. If            form of action by designing new digital
                                                                                           744                                                                                                                                                                                                                      www.cashmanagement.bnpparibas.com
                                                             45x                                                       Structurally lower trade means less need for       the advantage of a real-time overview          this happens, the many challenges of           tools that will assist us in our advisory
                                                                                     543
                                                                               397                                     cross-border payments, cash management,            of who is able to do what in relation to       the digital era can be met and its full        function: among others, we could cite        www.tradesolutions.bnpparibas.com
                                                   290
                                           147 211
                        11 19 30 46 70 101
                                                                                                                       foreign exchange, cross-border investment          all of their accounts.                         potential exploited in the long run.           the financial information now published
           5     7
         2005   ’06     ’07   ’08   ’09   ’10   ’11   ’12   ’13    ’14   ’15   ’16   ’17    ’18  ’19     ’20   2021    flows and inter-regional M&A. How banks
                                                                                        Estimated                      react to these challenges will define the indus-
     Source: McKinsey                                                                                                  try for the next generation.

12   Sibos 2016	                                                                                                                                 www.euromoney.com
Sibos 2016 special edition - Survey 2016: regional banks on the rise - Euromoney
Correspondent banking

     New
     networks                                                                                                                                                                                                                                               process. On top of the standard KYC and
                                                                                                                                                                                                                                                            anti-money laundering (AML) requirements,

     change                                                                                                                                                                                                                                                 there has to be an assessment of the bank
                                                                                                                                                                                                                                                            itself. What is its culture and can the teams

     the face of                                                                                                                                                                                                                                            work well together? What are their stand-
                                                                                                                                                                                                                                                            ards on customer service, and do they match

     transaction                                                                                                                                                                                                                                            the bank’s own?
                                                                                                                                                                                                                                                                Magnus McNeill, head of banks and bro-

     banking
                                                                                                                                                                                                                                                            ker dealers at SEB, says: “Working through
                                                                                                                                                                                                                                                            regulatory constraints, competitive aspects
                                                                                                                                                                                                                                                            and confidentiality concerns is a complex
                                                                                                                                                                                                                                                            exercise when determining which banks
     As the number of truly                                                                                                                                                                                                                                 are most suitable as partners. It needs to be
     international banks                                                                                                                                                                                                                                    a bank with a similar culture. Is their ap-
                                                                                                                                                                                                                                                            proach towards customers the same as ours?
     shrinks, new alliances                                                                                                                                                                                                                                 Do they deal with customers personally, or

     and networks are                                                                                                                                                                                                                                       refer them to a call centre? We’d rather not
                                                                                                                                                                                                                                                            provide a service than provide it badly.”
     being formed to meet                                                                                                                                                                                                                                       George Koutzen, head of business risk
                                                                                                                                                                                                                                                            and control management, global liquidity
     the needs of clients.                                                                                                                                                                                                                                  and cash management at HSBC, notes it is
     Choosing the right                                                                                                                                                                                                                                     an important business decision; the bank
                                                                                                                                                                                                                                                            must trust the correspondent to work to its
     partner is an important                                                                                                                                                                                                                                own exacting standards.
     and complex process.                                                                                                                                                                                                                                       “It is not a casual relationship when you
                                                                                                                                                                                                                                                            engage with another bank, it needs to be
     Increasingly, corporate                                                                                                                                                                                                                                strong as the partner will engage with your

     treasury teams are                                                                                                                                                                                                                                     clients,” he says. “There needs to be proper
                                                                                                                                                                                                                                                            due diligence and an understanding of
     taking a keen interest in                                                                                                                                                                                                                              operations. Through taking a disciplined ap-
                                                                                                                                                                                                                                                            proach, it is also how they can learn about
     the banks’ decisions                                                                                                                                                                                                                                   how we operate.”
     By: Kimberley Long                                                                                                                                                                                                                                         When a corporate signs an agreement

     A
                                                                                                                                                                                                                                                            with its primary cash management bank, re-
                          sk almost any bank about                                                                                                                                                                                                          gardless of the method in which transactions
                          their international ambi-                                                                                                                                                                                                         are completed, it is up to the bank to ensure
                          tions in recent years and                                                                                                                                                                                                         it is delivering on the promised standard.
                          you would get the same                                                                                                                                                                                                                “Clients understand the need to use part-
                          response: We’re not look-    did not. Costs rose and profits fell. Stricter   ing to a close.                                 the correspondent banking network at its           certain regions or markets. Institutions that    ners and we are always up front about this.
     ing to expand for expansion’s sake, but we        know-your-client (KYC) requirements                 Anurag Bajaj, global head of correspond-     core.                                              have tried to operate across multiple regions    But ultimately it is still HSBC’s responsibility
     will go with our clients where they want us       turned the conversation away from global         ent banking at Standard Chartered, says:           “The period of global expansion is behind       or segments have for the most part been          to deliver,” says Koutzen.
     to go with them.                                  banks being too big to fail, to simply being     “The number of truly global banks has           us,” says Glyptis. “While there is now             unsuccessful.”                                       Dub Newman, managing director, head
        But is that still really the case? Pressured   too big to manage.                               declined as more and more institutions          stability, there is limited scope for additional      But can alliances really fill the gaps and    of North America GTS, Bank of America
     by costs, falling revenues and regulation,           Leda Glyptis, a director at consultants       focus on their core markets to follow their     growth. After a short period of concern and        offer clients a seamless service? Will clients   Merrill Lynch, says the bank ensures the
     many banks are starting to ask the question:      Sapient, says: “Historically there have been     strategy. In the recent past, many banks        activity over what impact the cryptocurren-        find particular products or offerings falling    client receives the same consistent, high level
     If we expand our geographic footprint to          two assumptions with a bank’s international      pursued opportunistic growth to expand          cies could have on correspondent banking, it       through the cracks? Or could it be possible      of service, whether it comes from BAML
     support our clients, are we going to generate     presence: that global is good and that it        beyond their home markets, only to find out     has quietened down again.”                         that an alliance of specialists actually gives   or their partner: “We employ an integrated
     enough revenue to make the costs and the          does not have to be deep. Neither of these is    that this strategy was not sustainable in the      Banks are becoming more specialized in          clients a better overall service?                partner bank model, which we believe is
     risks worthwhile?                                 necessarily true.”                               long-term.                                      their services, targeting key client segments                                                       the best way to serve our clients. No matter
        Then there are the challenges facing the          Whether it is RBS deciding to sell its           “An eastern Europe bank, for example,        and product sets. Dominic Broom, head of                                                            where in the world they conduct business,
     few banks left with truly global ambitions.       transaction banking business outside the         chasing opportunities in Asia will suddenly     treasury services EMEA at Bank of New              THE IMPORTANCE OF HAVING A                       our clients can then receive a consistent ex-
     Once, they took pride in having a presence        UK, HSBC selling its Brazilian business to       find that the cost of doing business in terms   York Mellon, says: “Correspondent banking          strong counterparty network has grown, but       perience – they’ll receive the same standard
     in as many countries as possible. Global          Banco Bradesco, or ANZ pulling back from         of regulation and operations outstrips the      has moved towards selective specialism;            comes with its own problems to navigate.         of service, the same contract documentation
     expansion seemed a goal in itself – the prof-     its ambitions in Asia, the era of global or      opportunity.”                                   leveraging non-compete local-global bank           Each bank has to decide which other banks        and access to our integrated technology.”
     its would surely follow. But, generally, they     even regional expansion seems to be draw-           Instead, a new approach is emerging, with    alliances that bring together experts in           it wants to work with. It is a detailed              McNeill adds that clients will notice if

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Sibos 2016 special edition - Survey 2016: regional banks on the rise - Euromoney
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