SERVICE & RATE GUIDE 2020 - DHL EXPRESS UKRAINE - DHL Ukraine

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SERVICE & RATE GUIDE 2020 - DHL EXPRESS UKRAINE - DHL Ukraine
DHL EXPRESS

SERVICE & RATE
GUIDE 2020
      UKRAINE
Get started

 The International   Services   How to Ship        Shipping Tools   Zones and Rates
 Specialists         Page 4     with DHL Express   Page 13          Page 14
 Page 2                         Page 9
SERVICE & RATE GUIDE 2020 - DHL EXPRESS UKRAINE - DHL Ukraine
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CONNECTING YOUR WORLD

            Operating in

            220+           countries and
                           territories worldwide         260+                ​aircraft

                   3000+                                  3000+
                   ​facilities                            ​ ights per day
                                                          fl
                                                          (commercial and
                                                          non-commercial)

                                                          300+
                                                          ​TAPA* certifications

                                             400
By the year 2050,
Deutsche Post DHL Group
aims to achieve zero
emissions logistics
                                             million+
                                             shipments
                                                                            34000+
                                                                            v​ ehicles (own, leased,
                                             per year
                                                                             subcontracted trucks
                                                                             and vans)

                   100000+                                      84000+
                                                                ​Service Points
                    ​employees

                                                            Figures are approximate as of the end of 2018
                                                         *TAPA = Transported Asset Protection Association
SERVICE & RATE GUIDE 2020 - DHL EXPRESS UKRAINE - DHL Ukraine
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DHL Service & Rate Guide 2020: Ukraine

THE INTERNATIONAL SPECIALISTS
    The International                                       How to Ship                   Shipping                   Zones and
                                     Services
       Specialists                                        with DHL Express                 Tools                       Rates

DHL Express is the global market leader and specialist in international shipping and courier delivery services. We have been building
and continuously improving our service for more than 50 years. Key to our success is the strength of our global network, spanning
more than 220 countries and territories, in which some 100000 employees provide services to more than 2.6 million customers.
What really sets us apart is the international shipping expertise of our people. Their knowledge, coupled with their passion and
‘Can-Do’ attitude, delivers a truly world-class service and ensures that your shipments get to their destination securely and as quickly
as possible.

Through our Certified International Specialist Program we             This guide enables you to find out how DHL Express can help
provide all DHL Express employees with the requisite                  you with your international shipping needs, and to see what best
knowledge they need to do their job competently and                   fits your needs from our wide range of products and services.
confidently – and that’s good news for both employees and             Should you have any questions, please get in touch with your
customers. As Certified International Specialists you can rely on     DHL Account Manager or visit us at dhl.com.ua.
DHL Express as the experts in international express.
SERVICE & RATE GUIDE 2020 - DHL EXPRESS UKRAINE - DHL Ukraine
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DHL Service & Rate Guide 2020: Ukraine

SERVICES
    The International                                            How to Ship                     Shipping                     Zones and
                                      Services
       Specialists                                             with DHL Express                   Tools                         Rates

      Export               Import              Domestic           DHL Express                                  Optional
                                                                                         E-commerce                                Surcharges
     Services             Services             Services            Envelope                                    Services

Our core services are time definite and offer you secure door-to-door delivery of goods and documents to and from virtually every
country and territory. Whether you need your shipments delivered at the start, middle or end of a business day, our services offer full
track-and-trace visibility so you always know where your shipments are.

EXPORT SERVICES
DHL Express Worldwide                                                      DHL Express 9:00 (10:30 to the USA)
Our most popular product, DHL Express Worldwide, offers an                 Our premium time-definite service offers a delivery before 9:00
end of business day delivery service around the world for pieces           (10:30 to the USA) on lanes that guarantee either a next or
up to 70kg and shipments up to 1000kg.                                     second business day delivery. DHL Express 9:00 is offered to the
                                                                           majority of business centers in Europe, the Middle East, Africa,
We deliver reliably and quickly to more global destinations                Asia and the Americas. DHL Express 9:00 features a money-back
across a single integrated network than any other express                  guarantee and is suitable for pieces up to 30kg and shipments
delivery company.                                                          up to 300kg.

DHL Express 12:00
With DHL Express 12:00 you will receive your shipments before
12 noon on the next possible business day. DHL Express 12:00
offers a money-back guarantee and allows for heavier pieces up
to 70kg and shipments up to 300kg.

Our international services at a glance

                                                 DHL Express                                                       DHL Express 9:00
                                                                                  DHL Express 12:00
                                                 Worldwide                                                         (10:30 to the USA)
                                                 Delivery by the end of           Delivery before 12 noon          Delivery before 9:00
Service description                              the next possible                on the next possible             (10:30 to the USA) on the
                                                 business day                     business day                     next possible business day
Money-back guarantee                             No                               Yes*                             Yes*
Countries and territories covered                More than 220                    75                               53
Delivery attempts                                2                                2                                2
Maximum piece weight (not on pallet)             70kg                             70kg                             30kg
Maximum pieces per shipment                      –                                10                               10
Maximum piece dimensions (L x W x H)†            120 x 80 x 80cm                  120 x 80 x 80cm                  120 x 80 x 80cm
Maximum pallet weight                            300kg                            Pallets not accepted             Pallets not accepted
Maximum shipment weight                          1000kg                           300kg                            300kg
Maximum pallet dimensions (L x W x H)            120 x 120 x 160cm                Pallets not accepted             Pallets not accepted

*Additional terms and conditions apply – see dhl.com.ua/express for details.
†A shipment is deemed unacceptable if its packaging is absent or inadequate, or if transporting the shipment would present risks of damaging

equipment, other packages or injuring personnel. DHL reserves the right to either not accept or return the shipment to the shipper. These network
restrictions are subject to change with 30 days’ notice.
SERVICE & RATE GUIDE 2020 - DHL EXPRESS UKRAINE - DHL Ukraine
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DHL Service & Rate Guide 2020: Ukraine

SERVICES
    The International                                       How to Ship                   Shipping              Zones and
                                     Services
       Specialists                                        with DHL Express                 Tools                  Rates

      Export               Import             Domestic        DHL Express                            Optional
                                                                                 E-commerce                        Surcharges
     Services             Services            Services         Envelope                              Services

        IMPORT SERVICES
        With our DHL Express Worldwide Import product, you can import shipments
        from over 220 countries and territories in the world. This is more than any
        other express delivery company can offer. What’s more, customers in, say, the
        USA can order an import from China not just to the USA, but to other
        destinations as well. We call this a third country shipment.

        There is no need for local brokers or forwarders to get involved in any part of
        the process. You are in full control, and able to manage all aspects of your
        imports in a very simple way.

        DOMESTIC SERVICES
        If you want to ship documents or goods within your own country, we can offer
        our Time Definite Domestic products with delivery time guarantees of 12:00,
        10:30, 9:00 or the end of the next possible business day.

        DHL EXPRESS ENVELOPE
        Our DHL Express Envelope service provides door-to-door international
        delivery of lightweight document shipments by the end of the next possible
        business day. It also offers you carbon neutral shipping at no extra charge.
        Its features include:

        n       Up to 300 grams
        n       Global coverage
        n       Document shipments only
        n       Packaging envelope included
        n       GoGreen Climate Neutral service
SERVICE & RATE GUIDE 2020 - DHL EXPRESS UKRAINE - DHL Ukraine
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DHL Service & Rate Guide 2020: Ukraine

SERVICES
    The International                                        How to Ship                Shipping                     Zones and
                                     Services
       Specialists                                         with DHL Express              Tools                         Rates

      Export               Import            Domestic        DHL Express                              Optional
                                                                               E-commerce                                 Surcharges
     Services             Services           Services         Envelope                                Services

POWERING UP THE POTENTIAL OF INTERNATIONAL E-COMMERCE
International e-commerce
The explosion in online shopping extends across borders, and
this trend looks set to continue. DHL supports our customers’
international growth with:
                                                                       DHL’s On Demand Delivery tool keeps receivers informed
                                                                       of shipment progress, allowing them to reschedule,
n    Global reach
                                                                       reroute, release or conveniently collect from a DHL
n    Express options
                                                                       Service Point. It is an innovative, easy-to-use, mobile-
n    Duties and taxes paid options and customs expertise
                                                                       friendly service, especially for residential deliveries.
n    Late pick ups
n    Easy returns solutions
                                                                       Designed to enhance the online shopper’s experience,
                                                                       especially for residential deliveries, the service is
Fast, flexible and easy
                                                                       available globally, meaning consistent service standards
Consumers expect everything ‘on demand’ – anytime, anywhere.
                                                                       and a harmonized user experience.
DHL shipping options give customers a distinct competitive
edge: over 90% of online consumers look at the available
delivery options before going to the checkout, and their decision
is influenced by delivery speed, flexibility and ease.                                       Scheduled delivery     Signature release/
                                                                                                                   leave your signature

                                                                                             Leave with neighbor      Collect from
                                                                                                or concierge          Service Point

                                                                                             Alternative address      Vacation hold

                                                                    Discover and grow
                                                                    Visit discover.dhl.com to learn more about how DHL helps
                                                                    e-commerce companies ranging from start-ups to large
                                                                    enterprises, advising them on how to grow internationally.
                                                                    Our e-commerce focussed country guides, white papers such as
                                                                    ‘The 21st Century Spice Trade’, customer and trend research and
                                                                    market intelligence tools can enable you to better understand
                                                                    your customers and shipping requirements to take the next step
                                                                    in your e-commerce journey.

                                                                    Our customers go global with ease and speed, maximizing the
                                                                    enormous potential of international e-commerce.
SERVICE & RATE GUIDE 2020 - DHL EXPRESS UKRAINE - DHL Ukraine
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DHL Service & Rate Guide 2020: Ukraine

SERVICES
     The International                                                How to Ship                       Shipping                    Zones and
                                          Services
        Specialists                                                 with DHL Express                     Tools                        Rates

       Export                 Import               Domestic             DHL Express                                  Optional
                                                                                               E-commerce                               Surcharges
      Services               Services              Services              Envelope                                    Services

OPTIONAL SERVICES
DHL Express offers a wide range of optional services – from                        Residential Address                                     View charges
non-standard deliveries and billing options to climate neutral                     Customers shipping to a home or private residence can activate
shipping. You have the flexibility to choose the best service for                  specific delivery options by designating the delivery address as
your needs with our express delivery services worldwide.                           residential. For such shipments, DHL Express will proactively
Contact Customer Services to learn more.                                           notify the receiver via email or SMS about the shipment’s
                                                                                   progress. Receivers can then select the most suitable delivery
Duties and Taxes Paid                                    View charges              option on the On Demand Delivery website.
DHL Express can arrange for the shipper or a third party to be
billed for any duties and taxes payable at destination, rather                     Packaging                                               View charges
than the receiver of the shipment being billed. Charges apply                      We offer a range of high-quality DHL-branded packaging items.
whenever the shipper requests that duties, taxes or other                          One-off flyers, envelopes are free of charge.  Smaller boxes,
regulatory fees be billed outside of the destination country.                      larger boxes and tubes can be ordered through Customer
                                                                                   Services and will be provided by the courier at time of pickup, a
Shipment Preparation                                     View charges              charge applies.
This is a convenient, fast and reliable service for seasonal
or irregular shipments that require extra resources for their                      Change of Billing                                         View charges
preparation. DHL manages the entire process of waybill                             This applies when a customer requests a change of defined
preparation, content selection, labelling and packaging,                           billing information on an already issued invoice, and which will
then sends the shipments to the designated domestic or                             result in a reissuing of the invoice and, in case of an account
international addresses.                                                           change, crediting of the old account and debiting of the new.

Saturday Delivery                                       View charges
We offer Saturday delivery services to key cities in more than
70 countries.

Shipment Insurance                                    View charges
We recommend this comprehensive protection for your valuable
or personal shipments, giving you peace of mind in the unlikely
event of physical damage or loss.

Extended Liability                                       View charges
If you are sending valuable documents such as passports, visa
applications or regulatory certificates you can extend the DHL
standard liability with this service. It provides coverage and
compensation in the case of loss or damage.

Direct Signature                                       View charges
If you are sending sensitive documents or high value contents
you can request DHL to obtain a direct signature from the
consignee or a representative at the delivery address. DHL will
ensure your shipment is not re-directed, or delivered at an
alternative address.

For a full list of optional services, please visit dhl.com.ua/optional_services.
SERVICE & RATE GUIDE 2020 - DHL EXPRESS UKRAINE - DHL Ukraine
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DHL Service & Rate Guide 2020: Ukraine

SERVICES
     The International                                                 How to Ship                  Shipping                   Zones and
                                         Services
        Specialists                                                  with DHL Express                Tools                       Rates

       Export                 Import              Domestic             DHL Express                              Optional
                                                                                            E-commerce                             Surcharges
      Services               Services             Services              Envelope                                Services

SURCHARGES
                                                                               Lithium Batteries                                       View charges

In order to maintain a consistently high level of service, in                  A surcharge may apply per shipment when the handling and
specific circumstances DHL Express levies a surcharge for                      transportation of shipments involves Lithium Ion or Lithium
exceptional activities, ensuring that these surcharges are fair for            Metal batteries compliant with the appropriate IATA Packing
all of our customers.                                                          Instructions 966, 967, 969 and 970, Section II.

Fuel Surcharge                                                  View charges   Excepted Quantities                                     View charges

This variable surcharge is applied to the weight charge of each                This fixed surcharge is applied per shipment when the handling
shipment and any transportation related surcharges. The charge                 and transportation of shipments involves substances and
is calibrated every month to the oil price that was current two                commodities that are in Excepted Quantities in compliance with
months prior to the billing month. The Fuel Surcharge applies to               IATA Dangerous Goods Regulations.
international shipments.
                                                                               Dry Ice UN1845                                          View charges
Remote Area                                                     View charges   A service charge will be applied for the handling and
This surcharge applies when a shipment is collected from                       transportation of Dry Ice UN1845, which is used as a freezing
or delivered to a location that is distant or difficult to serve.              agent for non-dangerous goods.
The Remote Area surcharge applies to international and
domestic shipments.                                                            Address Correction                                      View charges
                                                                               This fixed surcharge is applied to any shipment that has an
Overweight Piece                                                View charges   incorrect delivery address at the time of pickup and the delivery
A fixed surcharge is applied to every piece, including a                       cannot be fulfilled after making efforts at the destination to
pallet that exceeds a scale or volumetric weight of 70kg.                      determine the correct address. This surcharge applies to
The Overweight Piece surcharge applies to domestic and                         domestic and international shipments.
international shipments.
                                                                               Data Entry                                              View charges
Oversize Piece                                                  View charges   This fixed surcharge applies for each shipment consigned with
This fixed surcharge applies to every piece, including a pallet,               non-electronic, paper based manual waybills. Electronic
with a single dimension in excess of 120cm. The Oversize Piece                 shipping documentation incurs no additional charges.
surcharge applies to domestic and international shipments.
                                                                               Security Charges                                        View charges
Non-Stackable Pallet                                            View charges   Additional surcharges may apply when shipping from or to a
This fixed surcharge is applied to every pallet within a shipment              destination country where DHL is operating at elevated risk due
that cannot be stacked, either on request by the shipper, or                   to continuous state of war, civil unrest, or continuous threats
because of its shape, content or packaging. This surcharge                     from terrorism (Elevated Risk), or when shipping to a
applies to domestic and international shipments.                               destination country that is subject to trade restrictions imposed
                                                                               by the UN Security Council (Restricted Destination).
Dangerous Goods                                                 View charges
DHL can carry acceptable quantities of dangerous goods or
hazardous materials. Packages containing dangerous goods
materials will be assessed and a service charge will be applied
accordingly. Additional charges may also apply.

For a full list of surcharges, please visit dhl.com.ua/surcharges.
SERVICE & RATE GUIDE 2020 - DHL EXPRESS UKRAINE - DHL Ukraine
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DHL Service & Rate Guide 2020: Ukraine

HOW TO SHIP WITH DHL EXPRESS
    The International                                        How to Ship                   Shipping                  Zones and
                                     Services
       Specialists                                         with DHL Express                 Tools                      Rates

           Preparing Your Shipment                      Packaging Your Shipment                       Paying for Your Shipment

PREPARING YOUR SHIPMENT: AS EASY AS 1-2-3

      1        Shipment weight
               Please weigh and measure your shipment. If you are
               sending a large but lightweight shipment, where its
                                                                                  Height

               volumetric (dimensional) weight exceeds its actual
               weight, the cost of the shipment is calculated on the space
               your consignment takes up on the aircraft. This is a                        Length
               standard IATA method. To calculate the volumetric weight                                                Width
               of your shipment, simply multiply the length by height by
               width in centimeters, then divide the total sum by 5000
               for each piece in the shipment. Any piece in the shipment
               may be re-weighed and/or re-measured by DHL to
               confirm this calculation.

      2        Documentation required: waybill
               All shipments sent with DHL Express need to have a fully
               completed DHL waybill or label securely attached to each
               piece. This will enable the successful movement of your
               shipment through the DHL network. Each waybill or label
               is individually numbered to allow you to track your
               shipment from collection through to delivery. Your
               shipment may also need to be accompanied by customs
               documentation, such as a commercial or proforma
               invoice, as well as additional paperwork depending on the
               contents and value of the shipment and the country you
               are sending to.

      3        Documentation required: invoice
               A commercial or proforma invoice is required when
               sending non-document shipments to countries and
               territories outside your origin country or customs union.
               This is essentially a declaration containing all the details
               of a transaction and is used by customs authorities to
               assess if duties or taxes are payable. A commercial invoice
               is used when goods are part of a commercial transaction
               or intended for resale. A proforma invoice is used when
               sending goods of no commercial value (for example,
               when sending samples).
SERVICE & RATE GUIDE 2020 - DHL EXPRESS UKRAINE - DHL Ukraine
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DHL Service & Rate Guide 2020: Ukraine

HOW TO SHIP WITH DHL EXPRESS
     The International                                     How to Ship                                       Shipping                                          Zones and
                                      Services
        Specialists                                      with DHL Express                                     Tools                                              Rates

           Preparing Your Shipment                     Packaging Your Shipment                                                   Paying for Your Shipment

PREPARING YOUR SHIPMENT
Your invoice will require the following details:

                                                               Exporter                                                          Commercial
 1
     BANK DETAILS                                             Tax ID/VAT number
                                                                                                                                 Invoice

      These are the bank details that will be used
                                                                                                                                 Date
      for the transaction between the seller and               Bank details
                                                                                    1
                                                                                                                                 Waybill number
      buyer. These details are not required for
                                                                                                                                 Invoice number
      non-commercial/proforma invoices.                                                                                          Exporter code

                                                               Importer (bill to)                                                Receiver if different from Importer
 2
     DESCRIPTION                                                                                                                Tax ID/VAT number

      Generic or broad descriptions are no longer                                                                                Shipment reference
      permitted and are likely to cause delays.
      Descriptions should include the items, how               Full       2     Commodity       Item            Unit value       Subtotal         Net weight     Country of
                                                               description      code            quantity        [Currency]       value                           manufacture/
      many there are, what they are made of, and               of goods                 3                                        [Currency]                      origin
                                                                                                                                                                            4
      what they will be used for. For example,
      describing items as ‘samples’, ‘parts’ or
      ‘spares’ is not acceptable for customs
                                                               Freight
      classification, safety and security reasons.
                                                               Insurance

                                                                                Total declared value/currency		5                  Total net weight/kg(s)
 3
     COMMODITY CODE
      This is the product identification code used                              Total pieces			                                   Total gross weight/kg(s)

      by the exporting country to classify the
      goods to be exported. It assists clearance              6 Type of export
                                                              7 Incoterms
      and avoids delays.
                                                              8 Reason for export
                                                                 I/We hereby certify that the information contained in this invoice is true and correct and that the contents
                                                                 of the shipments are as stated above.
 4
     COUNTRY OF MANUFACTURE/ORIGIN
                                                                 Position in company                                                Signature
      This relates to the place of manufacture,
      not the country of export. If items are                                                                                       Company stamp

      manufactured in more than one country,
      please list the origins.

 5
     TOTAL DECLARED VALUE                                                 7
                                                                                    INCOTERM
      This is the total value of the transaction for                                 Insert the Incoterm that best describes the
      customs purposes based on the Incoterm                                         terms of the transaction. For example, DAP
      selected. The total declared value should                                      (Delivered At Place).
      include freight and insurance charges
      if the seller is responsible for these two                           8        REASON
                                                                                            FOR EXPORT
      elements.                                                                     This could be: For Sale; For Repair; After
                                                                                    Repair; Gift; Sample; Personal Use Not
 6
     TYPE OF EXPORT                                                                For Resale; Replacement; Intercompany
      The options are: (1) Permanent;                                               Transfer; or Personal Effects.
      (2) Temporary; and (3) Repair & Return.
11

DHL Service & Rate Guide 2020: Ukraine

HOW TO SHIP WITH DHL EXPRESS
    The International                                         How to Ship                  Shipping                   Zones and
                                     Services
       Specialists                                          with DHL Express                Tools                       Rates

           Preparing Your Shipment                       Packaging Your Shipment                      Paying for Your Shipment

PACKAGING YOUR SHIPMENT
To ensure that your shipments travel safely and securely              Prohibited and Restricted Commodities
through the DHL Express global network, it is important that          Prohibited Items
they are packaged and labeled correctly.                              The following items will NOT be accepted for carriage by DHL.
                                                                      This list includes items which are prohibited for carriage by
Packaging guidelines                                                  any law, regulation or statute of any federal, state or local
n    If you are re-using envelopes or boxes, please ensure that      government of any country from, to or through which the items
     old labels and markings are removed                              may be carried. For international carriage there may be
n    Securely fix the waybill to the shipment. The waybill can be     additional prohibited items specified by the country of
     thought of as the shipment’s airline ticket and it will delay    destination. DHL may at its sole discretion refuse to carry other
     delivery if it becomes separated from your shipment              items not listed below.
n    The barcodes on the waybill are scanned at numerous              n    All Samsung Galaxy Note7 and Samsung Note7 devices
     points during your shipment’s journey. Please ensure             n    Bullion (of any precious metal)
     the barcode is flat and not covered by tape, shrinkwrap          n    Cash (legal tender – bank notes, currency notes and coins)
     or strapping                                                     n    Complete firearms, ammunition, explosives/explosive
n    Place the waybill on the top or side of your shipment                 devices including inert explosives and test pieces, air guns,
     and please ensure it does not overlap the corners or                  replica and imitation firearms
     edges of boxes                                                   n    Human remains or ashes in any form
n    Use adequate protective wrapping for fragile or delicate         n    Hunting (animal) trophies, animal parts such as ivory and
     items and ensure they are packed as far away as possible              shark’s fin, animal remains or ashes, or animal by-products
     from the corners of boxes                                             and derived products not intended for human
n    To prevent injury to our employees, please pay special                consumption, prohibited for movement by the CITES
     attention to the packaging of sharp items. There should not           Convention and/or local law
     be any possibility of the contents piercing the packaging        n    Illegal goods, such as counterfeit goods and narcotics
n    Any individual pieces over 70kg should be placed on a            n    Live animals (including but not limited to mammals,
     pallet. If you are sending a multi-piece shipment, it is not          reptiles, fish, invertebrates, amphibians, birds, insects,
     necessary to place the individual pieces on a pallet unless           larvae and pupae)
     they exceed 70kg. For example, a shipment comprising             n    Loose lithium metal batteries under IATA PI968 section II
     four 25kg pieces does not have to be placed on a pallet          n    Loose precious and semi-precious stones (cut or un-cut,
                                                                           polished or un-polished)
DHL packaging
We offer a range of high-quality DHL-branded packaging items,
suitable for shipping items of all shapes and sizes. The items
available include:
n    Flyer bags
n    Cardboard document envelopes
n    Boxes in a range of sizes
n    Tubes
n    Bottle boxes

For more information please refer to the Packing Guide
available on dhl.com.ua/packingguide.
12

DHL Service & Rate Guide 2020: Ukraine

HOW TO SHIP WITH DHL EXPRESS
    The International                                          How to Ship                 Shipping                   Zones and
                                      Services
       Specialists                                           with DHL Express               Tools                       Rates

            Preparing Your Shipment                       Packaging Your Shipment                     Paying for Your Shipment

Restricted Items                                                            Air Transport Association regulations (“IATA”), the
The following items will NOT be accepted for carriage unless                Agreement on Dangerous Goods by Road (“ADR”) or
otherwise agreed to by DHL. To obtain such agreement a                      International Maritime Dangerous Goods (“IMDG”)
business case will need to be conducted by DHL and the items                regulations. Applicable to all shipments valued in excess of
approved for carriage will be recorded in writing with the                  EUR 500000
customer.                                                              n    Financial and monetary commodities – examples include
n    Air guns, tasers, imitation or replica firearms, firearm parts         but are not limited to activated SIM cards for mobile
     and replica ammunition (includes rifle butts, trigger                  phones, blank or activated credit or cash dispenser cards,
     mechanisms, screws/bolts etc which are manufactured for                blank cheques, event tickets, lottery tickets, money or
     the sole purpose of creating a functional firearm)                     postal orders, pre-paid phone cards, tickets (blank stock),
n    Antiques and works of art with a shipment value in excess              traveller’s cheques, vouchers/tokens, unused stamps etc.
     of EUR 500000                                                          Applicable to all shipments valued in excess of
n    Banderols/Tax stickers with a shipment value in excess of              EUR 500000
     EUR 500000                                                        n    Furs
n    Cannabis for medicinal purposes from bona fide                    n    Jewellery and watches and with individual values in excess
     pharmaceutical manufacturers with appropriate licences                 of EUR 5000. The shipment must not exceed EUR 100000
     and where lawful to ship, which must be in tablet or liquid
     form, may be carried with an approved business case.
     The value of one shipment must not exceed EUR 10000
                                                                       PAYING FOR YOUR SHIPMENT
n    Cigarettes, cigars, tobacco products and electronic
                                                                       You can pay for DHL Express services either with cash, a credit
     cigarettes with a shipment value in excess of EUR 500000
                                                                       card or by bank transfer. You can open an account with DHL
n    Commemorative coins and medals with an individual value
                                                                       Express to pay via bank transfer; and all account customers
     or total shipment value of EUR 2000 or more are restricted
                                                                       receive invoices on a pre-agreed basis. For more details, please
     for carriage
                                                                       get in touch with a Customer Service Advisor at your local
n    Dangerous/hazardous goods including but not limited to
                                                                       DHL Express office or go to dhl.com.ua/en/express/shipping/
     perfumes, aftershaves, aerosols, flammable substances,
                                                                       open_account.
     dry ice, biological substances, UN classified dangerous
     goods and any goods specified as such under International
13

DHL Service & Rate Guide 2020: Ukraine

SHIPPING TOOLS
    The International                                         How to Ship                 Shipping                   Zones and
                                     Services
       Specialists                                          with DHL Express               Tools                       Rates

SHIPPING TOOLS
Making shipping easier                                               It is a Windows-based system, which is easy to use yet very
DHL Express offers a choice of electronic tools to suit even the     powerful – enabling you to handle everything from regular
most demanding requirements. We invest continually in market-        mailshots to multi-stage shipping processes.
leading technologies to make it easier for you to send your
shipments around the world. As a result, you have more time to
focus on your business.

Our electronic solutions cover online and offline options, as well
as integrated solutions. In addition, we provide industry-specific
solutions tailored for the Life Sciences and Technology sectors.
More information about our general capabilities is provided on
this page.

                                                                          The new DHL Express Mobile app lets you track
                                                                          your shipments and manage your deliveries all in
                                                                          one place. You can locate the nearest DHL Service
                                                                          Point for parcel drop off or collection, and quickly

     MyDHL+ re-imagines the way the shipping business                     check shipping rates too – right on your smartphone.

     does business, by combining the tools and services                   Advanced GPS location services and camera barcode

     our customers use most. With its mobile friendly and                 scanning are also available. Download DHL Express

     intuitive interface, customers can now import, export,               Mobile today, on Android or iPhone.

     schedule a pickup, track shipments and pay bills more
     quickly than ever – all in one visit, with one password
     and zero headaches. MyDHL+ makes it incredibly easy
     to navigate the complexities of international shipping.
     Try it out now at mydhl.com.
                                                                     Customer shipping integration
                                                                     Using EDI and XML Services enables you to incorporate
                                                                     DHL’s online shipping capabilities into your own website,
DHL.com                                                              warehouse or customer service application. This provides global
Our website provides a comprehensive guide to DHL Express            shipment tracking while making it faster and easier to access
shipping services, as well as transport news, service updates        information about transit times, rates and courier bookings.
and contact details. To make doing business with us even easier,
the site features interactive tools that include online booking,     Specific solutions
tracking and a volumetric weight calculator.                         DHL offers additional capabilities for businesses requiring more
                                                                     specialized solutions – for example, its Medical Express and
Easyship                                                             Collect & Return services. For more information, please contact
This is an offline advanced shipment management tool for any         your DHL Account Manager or local Customer Service team.
organization with large shipping volumes or regular scheduled
deliveries. DHL Easyship can handle the needs of multinational
supply chains or any business with a central shipping function.
14

DHL Service & Rate Guide 2020: Ukraine

ZONES AND RATES
     The International                                               How to Ship                      Shipping                 Zones and
                                          Services
        Specialists                                                with DHL Express                    Tools                     Rates

 Calculate the Price of        Optional                              Service Capability            Export          Import        Domestic Zones
                                                     Surcharges
    Your Shipment              Services                              and Rating Zones             Services        Services         and Rates

CALCULATE THE PRICE OF YOUR SHIPMENT: AS EASY AS 1-2-3

          1         Decide which service best suits your needs
                    (see page 4 for international services) and
                    weigh your shipment (see page 9 and
                    dhl.com.ua/volumetricweight)

          2         Determine the rating zone of the origin or
                    destination (see pages 16 and 17)

          3         Find the rate using the rating zone and
                    weight of your shipment (see page 18 for
                    exports and page 20 for imports)

OPTIONAL SERVICES
 Optional services                View explanation           Charging method                Charge*

 Duties and Taxes Paid                                       Per shipment                   560 UAH
 Shipment Preparation                                        Per shipment                   300 UAH
                                                                                            For international shipments: 900 UAH**
 Saturday Delivery                                           Per shipment
                                                                                            For domestic shipments: 350 UAH
 Shipment Insurance                                          By shipment value              300 UAH or 1% of stated shipment value if higher
 Extended Liability                                          Per shipment                   125 UAH
 Direct Signature                                            Per shipment                   155 UAH
 Residential Address                                         Per shipment                   90 UAH
 Packaging                                                   Per shipment                   Dependant on type of packaging
 Change of Billing                                           Per invoice                    900 UAH
 Receiver Paid                                               Per shipment                   165 UAH

*Charge is in UAH and exclude VAT. **Charge is in UAH and exclude VAT and Fuel surcharge.
For a full list of optional services, please visit our website at dhl.com.ua/optional_services.
15

DHL Service & Rate Guide 2020: Ukraine

ZONES AND RATES
    The International                                              How to Ship                       Shipping                   Zones and
                                          Services
       Specialists                                               with DHL Express                     Tools                       Rates

 Calculate the Price of       Optional                              Service Capability          Export             Import        Domestic Zones
                                                  Surcharges
    Your Shipment             Services                              and Rating Zones           Services           Services         and Rates

SURCHARGES
 Surcharges          View explanation                          Charging method           Charge*

                                                                                         Percentage of transportation and additional charges, as
 Fuel Surcharge                                                Per shipment
                                                                                         per index.
                                                                                         For international shipments:
                                                                                         14 UAH per kg, 620 UAH** minimum per shipment
 Remote Area                                                   By shipment weight
                                                                                         For domestic shipments:
                                                                                         7 UAH per kg, 310 UAH minimum per shipment
 Additional Handling
                                                                                         For international shipments: 2480 UAH**
                                          Overweight Piece     Per piece
                                                                                         For domestic shipments: 950 UAH
                                                                                         For international shipments: 2480 UAH**
                                             Oversize Piece    Per piece
                                                                                         For domestic shipments: 950 UAH
                                                                                         For international shipments: 4650 UAH**
                                   Non-Stackable Pallet        Per piece
                                                                                         For domestic shipments: 2325 UAH
 Dangerous Goods
                                  Full Dangerous Goods         Per shipment              2480 UAH
                    Lithium Batteries Section II (PI965)       Per shipment              2480 UAH
                Lithium Batteries Section II (966, 969)        Per shipment              155 UAH
                             Lithium Batteries Section I       Per shipment              155 UAH
                                        Excepted Quantities    Per shipment              155 UAH
                                          Dry Ice (UN1845)     Per shipment              310 UAH
                                                                                         For international shipments: 310 UAH
 Address Correction                                            Per shipment
                                                                                         For domestic shipments: 155 UAH
 Data Entry                                                    Per shipment              150 UAH
 Security Charges
                                              Elevated Risk    Per shipment              620 UAH**
                                  Restricted Destination       Per shipment              930 UAH

*Charge is in UAH and exclude VAT. **Charge is in UAH and exclude VAT and Fuel surcharge.
For a full list of surcharges, please visit dhl.com.ua/surcharges.
16

DHL Service & Rate Guide 2020: Ukraine

ZONES AND RATES
    The International                                               How to Ship                       Shipping                          Zones and
                                         Services
       Specialists                                                with DHL Express                     Tools                              Rates

 Calculate the Price of       Optional                              Service Capability             Export              Import              Domestic Zones
                                                Surcharges
    Your Shipment             Services                              and Rating Zones              Services            Services               and Rates

SERVICE CAPABILITY AND RATING ZONES

                                     DHL        DHL       DHL        DHL                                               DHL         DHL         DHL       DHL
Country/Territory          Zone    Express    Express   Express    Express    Country/Territory              Zone    Express     Express     Express   Express
                                  Worldwide    9:00      10:30      12:00                                           Worldwide     9:00        10:30     12:00
Afghanistan                  7        P                                       Ecuador                         7         P
Albania                      3        P                                       Egypt                           7         P
Algeria                      7        P                             doc       El Salvador                     7         P
American Samoa               7        P                                       Eritrea                         7         P
Andorra                      3        P                                       Estonia                         2         P                                P
Angola                       7        P                              P        Ethiopia                        7         P
Anguilla                     7        P                                       Falkland Islands                7         P
Antigua                      7        P                                       Faroe Islands                   3         P
Argentina                    7        P                              P        Fiji                            7         P
Armenia                      1        P                                       Finland                         3         P                                P
Aruba                        7        P                                       France                          2         P          P                     P
Australia                    7        P                              P        French Guyana                   7         P
Austria                      2        P          P                   P        Gabon                           7         P                               doc
Azerbaijan                   1        P                                       Gambia                          7         P
Bahamas                      7        P                                       Georgia                         1         P
Bahrain                      6        P                                       Germany                         2         P          P                     P
Bangladesh                   6        P                             doc       Ghana                           7         P
Barbados                     7        P                                       Gibraltar                       3         P                                P
Belarus                      1        P                                       Greece                          3         P                                P
Belgium                      2        P          P                   P        Greenland                       7         P
Belize                       7        P                                       Grenada                         7         P
Benin                        7        P                                       Guadeloupe                      7         P
Bermuda                      7        P                                       Guam                            7         P
Bhutan                       6        P                                       Guatemala                       7         P
Bolivia                      7        P                                       Guernsey                        2         P         doc                    P
Bonaire                      7        P                                       Guinea Republic                 7         P
Bosnia & Herzegovina         3        P                                       Guinea-Bissau                   7         P
Botswana                     7        P                                       Guinea-Equatorial               7         P
Brazil                       7        P                              P        Guyana (British)                7         P
Brunei                       6        P                                       Haiti                           7         P
Bulgaria                     2        P                              P        Honduras                        7         P
Burkina Faso                 7        P                              P        Hong Kong                       5         P         doc                   doc
Burundi                      7        P                                       Hungary                         2         P                                P
Cambodia                     6        P                             doc       Iceland                         3         P                                P
Cameroon                     7        P                              P        India                           5         P                               doc
Canada                       4        P                              P        Indonesia                       6         P
Canary Islands               3        P                                       Iran                            7         P
Cape Verde                   7        P                                       Iraq                            7         P
Cayman Islands               7        P                                       Ireland, Rep of                 3         P          P                     P
Central African Rep          7        P                                       Israel                          6         P
Chad                         7        P                                       Italy                           2         P          P                     P
Chile                        7        P                                       Jamaica                         7         P
China, People's Rep          5        P                             doc       Japan                           5         P                                P
Colombia                     7        P                              P        Jersey                          2         P         doc                    P
Comoros                      7        P                                       Jordan                          6         P
Congo                        7        P                              P        Kazakhstan                      1         P                                P
Congo, Dem Rep of            7        P                                       Kenya                           7         P                                P
Cook Islands                 7        P                                       Kiribati                        7         P
Costa Rica                   7        P                                       Korea, D.P.R of                 6         P
Cote d'Ivoire                7        P                             doc       Korea, Rep of                   5         P                                P
Croatia                      3        P                             doc       Kosovo                          3         P
Cuba                         7        P                                       Kuwait                          6         P
Curacao                      7        P                                       Kyrgyzstan                      1         P
Cyprus                       3        P                             doc       Laos                            6         P
Czech Republic               2        P          P                   P        Latvia                          2         P
Denmark                      3        P          P                   P        Lebanon                         6         P                                P
Djibouti                     7        P                                       Lesotho                         7         P
Dominica                     7        P                                       Liberia                         7         P
Dominican Republic           7        P                                       Libya                           7         P

doc = document contents only P = document and non-document contents                                                           Table continues overleaf
For transit times and the availability of DHL Express 12:00 and DHL Express 9:00 for your origin and destination address, please refer to the
DHL Capability Tool at dct.dhl.com. Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.
17

DHL Service & Rate Guide 2020: Ukraine

ZONES AND RATES
    The International                                                How to Ship                          Shipping                       Zones and
                                         Services
       Specialists                                                 with DHL Express                        Tools                           Rates

 Calculate the Price of       Optional                               Service Capability             Export              Import              Domestic Zones
                                                 Surcharges
    Your Shipment             Services                               and Rating Zones              Services            Services               and Rates

SERVICE CAPABILITY AND RATING ZONES

                                      DHL        DHL       DHL        DHL                                               DHL         DHL         DHL       DHL
Country/Territory           Zone    Express    Express   Express    Express    Country/Territory              Zone    Express     Express     Express   Express
                                   Worldwide    9:00      10:30      12:00                                           Worldwide     9:00        10:30     12:00
Liechtenstein                2         P                                       Saudi Arabia                    6         P
Lithuania                    2         P                             doc       Senegal                         7         P                                P
Luxembourg                   2         P         P                    P        Serbia, Rep of                  3         P
Macau                        6         P                                       Seychelles                      7         P
Madagascar                   7         P                                       Sierra Leone                    7         P
Malawi                       7         P                                       Singapore                       5         P         doc                   doc
Malaysia                     5         P                              P        Slovakia                        2         P          P                     P
Maldives                     7         P                                       Slovenia                        3         P         doc                    P
Mali                         7         P                             doc       Solomon Islands                 7         P
Malta                        3         P                             doc       Somalia                         7         P
Marshall Islands             7         P                                       Somaliland (N. Somalia)         7         P
Martinique                   7         P                                       South Africa                    7         P                               doc
Mauritania                   7         P                                       South Sudan                     7         P
Mauritius                    7         P                                       Spain                           3         P         doc                    P
Mayotte                      7         P                                       Sri Lanka                       6         P
Mexico                       7         P                                       St. Barthelemy                  7         P
Micronesia                   7         P                                       St. Eustatius                   7         P
Moldova, Rep Of              1         P                                       St. Helena                      7         P
Monaco                       2         P                                       St. Kitts                       7         P
Mongolia                     7         P                                       St. Lucia                       7         P
Montenegro, Rep of           3         P                                       St. Maarten                     7         P
Montserrat                   7         P                                       St. Vincent                     7         P
Morocco                      7         P                             doc       Sudan                           7         P
Mozambique                   7         P                             doc       Suriname                        7         P
Myanmar                      6         P                                       Swaziland                       7         P
Namibia                      7         P                             doc       Sweden                          3         P          P                     P
Nauru, Rep Of                7         P                                       Switzerland                     2         P          P                     P
Nepal                        6         P                                       Syria                           6         P
Netherlands                  2         P         P                    P        Tahiti                          7         P
Netherlands Antilles         7         P                                       Taiwan                          5         P                                P
Nevis                        7         P                                       Tajikistan                      1         P
New Caledonia                7         P                                       Tanzania                        7         P         doc                   doc
New Zealand                  7         P                                       Thailand                        6         P                                P
Nicaragua                    7         P                                       Timor-Leste                     7         P
Niger                        7         P                                       Togo                            7         P
Nigeria                      7         P                                       Tonga                           7         P
Niue                         7         P                                       Trinidad & Tobago               7         P
North Macedonia              3         P                                       Tunisia                         7         P
Norway                       3         P                              P        Turkey                          2         P                                P
Oman                         6         P                                       Turkmenistan                    7         P
Pakistan                     7         P                                       Turks & Caicos Islands          7         P
Palau                        7         P                                       Tuvalu                          7         P
Panama                       7         P                             doc       Uganda                          7         P         doc                   doc
Papua New Guinea             7         P                                       United Arab Emirates            6         P                                P
Paraguay                     7         P                              P        United Kingdom                  2         P          P                     P
Peru                         7         P                                       United States of America        4         P                      P         P
Philippines                  6         P                              P        Uruguay                         7         P
Poland                       1         P        doc                   P        Uzbekistan                      1         P
Portugal                     3         P        doc                   P        Vanuatu                         7         P
Puerto Rico                  7         P                                       Vatican City                    2         P
Qatar                        6         P                                       Venezuela                       7         P
Reunion, Island Of           7         P                                       Vietnam                         6         P
Romania                      1         P                                       Virgin Islands (British)        7         P
Russian Federation           1         P        doc                   P        Virgin Islands (US)             7         P
Rwanda                       7         P                                       Yemen, Rep of                   6         P
Samoa                        7         P                                       Zambia                          7         P                                P
San Marino                   2         P                             doc       Zimbabwe                        7         P                               doc
Sao Tome & Principe          7         P

doc = document contents only P = document and non-document contents
For transit times and the availability of DHL Express 12:00 and DHL Express 9:00 for your origin and destination address, please refer to the
DHL Capability Tool at dct.dhl.com. Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.
18

DHL Service & Rate Guide 2020: Ukraine

ZONES AND RATES
      The International                                       How to Ship               Shipping                 Zones and
                                        Services
         Specialists                                        with DHL Express             Tools                     Rates

 Calculate the Price of      Optional                         Service Capability     Export         Import         Domestic Zones
                                              Surcharges
    Your Shipment            Services                         and Rating Zones      Services       Services          and Rates

Export rates by zone and product

DHL EXPRESS WORLDWIDE
Weight in kg              Zone 1           Zone 2          Zone 3          Zone 4        Zone 5       Zone 6             Zone 7
Documents only up to 2kg
0.3                       1075              1290           1380             1471         1787          1867               2166
0.5                       1145              1391           1472             1563         1910          1991               2280
1                         1525              1787           1884             2045         2376          2462               2810
1.5                       1782              2092           2238             2479         2826          2912               3303
2                         2039              2397           2592             2913         3276          3362               3796
Documents from 2.5kg and non-documents from 0.5kg
0.5                       1333              1552           1622             1686         2060          2157               2440
1                         1612              1895           1992             2109         2456          2569               2911
1.5                       1891              2179           2362             2591         2922          3046               3436
2                         2170              2463           2732             3073         3388          3523               3961
2.5                       2417              2720           2989             3550         3768          3978               4454
3                         2641              2967           3337             3930         4202          4428               4915
3.5                       2865              3214           3685             4310         4636          4878               5376
4                         3089              3461           4033             4690         5070          5328               5837
4.5                       3313              3708           4381             5070         5504          5778               6298
5                         3537              3955           4729             5450         5938          6228               6759
5.5                       3709              4105           4906             5622         6174          6485               7097
6                         3881              4255           5083             5794         6410          6742               7435
6.5                       4053              4405           5260             5966         6646          6999               7773
7                         4225              4555           5437             6138         6882          7256               8111
7.5                       4397              4705           5614             6310         7118          7513               8449
8                         4569              4855           5791             6482         7354          7770               8787
8.5                       4741              5005           5968             6654         7590          8027               9125
9                         4913              5155           6145             6826         7826          8284               9463
9.5                       5085              5305           6322             6998         8062          8541               9801
10                        5257              5455           6499             7170         8298          8798              10139
10.5                      5379              5583           6670             7347         8496          8991              10423
11                        5501              5711           6841             7524         8694          9184              10707
11.5                      5623              5839           7012             7701         8892          9377              10991
12                        5745              5967           7183             7878         9090          9570              11275
12.5                      5867              6095           7354             8055         9288          9763              11559
13                        5989              6223           7525             8232         9486          9956              11843
13.5                      6111              6351           7696             8409         9684          10149             12127
14                        6233              6479           7867             8586         9882          10342             12411
14.5                      6355              6607           8038             8763         10080         10535             12695
15                        6477              6735           8209             8940         10278         10728             12979
15.5                      6599              6863           8380             9117         10476         10921             13263
16                        6721              6991           8551             9294         10674         11114             13547
16.5                      6843              7119           8722             9471         10872         11307             13831
17                        6965              7247           8893             9648         11070         11500             14115

                                                                                                              Table continues overleaf
19

DHL Service & Rate Guide 2020: Ukraine

ZONES AND RATES
     The International                                             How to Ship                      Shipping                      Zones and
                                         Services
        Specialists                                              with DHL Express                    Tools                          Rates

 Calculate the Price of       Optional                             Service Capability           Export              Import          Domestic Zones
                                                Surcharges
    Your Shipment             Services                             and Rating Zones            Services            Services           and Rates

Export rates by zone and product

DHL EXPRESS WORLDWIDE
Weight in kg              Zone 1            Zone 2             Zone 3             Zone 4             Zone 5            Zone 6             Zone 7
17.5                      7087               7375               9064               9825              11268              11693              14399
18                        7209               7503               9235              10002              11466              11886              14683
18.5                      7331               7631               9406              10179              11664              12079              14967
19                        7453               7759               9577              10356              11862              12272              15251
19.5                      7575               7887               9748              10533              12060              12465              15535
20                        7697               8015               9919              10710              12258              12658              15819
20.5                      7845               8155              10043              10839              12419              12819              16114
21                        7993               8295              10167              10968              12580              12980              16409
21.5                      8141               8435              10291              11097              12741              13141              16704
22                        8289               8575              10415              11226              12902              13302              16999
22.5                      8437               8715              10539              11355              13063              13463              17294
23                        8585               8855              10663              11484              13224              13624              17589
23.5                      8733               8995              10787              11613              13385              13785              17884
24                        8881               9135              10911              11742              13546              13946              18179
24.5                      9029               9275              11035              11871              13707              14107              18474
25                        9177               9415              11159              12000              13868              14268              18769
25.5                      9325               9555              11283              12129              14029              14429              19064
26                        9473               9695              11407              12258              14190              14590              19359
26.5                      9621               9835              11531              12387              14351              14751              19654
27                        9769               9975              11655              12516              14512              14912              19949
27.5                      9917              10115              11779              12645              14673              15073              20244
28                        10065             10255              11903              12774              14834              15234              20539
28.5                      10213             10395              12027              12903              14995              15395             20834
29                        10361             10535              12151              13032              15156              15556             21129
29.5                      10509             10675              12275              13161              15317              15717             21424
30                        10657             10815              12399              13290              15478              15878             21719
For each additional 1kg
30.1 - 70.0                263                268               257                247                370                380                552
70.1 - 300.0               276                277               279                289                377                386                594
300.1 - 1000*              290                290               293                303                395                405                623

DHL Express 12:00 – Guaranteed delivery before 12:00 on the next possible working day to over 75 countries worldwide.
Add 155 UAH to the DHL Express Worldwide prices.

DHL Express 10:30 – Guaranteed delivery before 10:30 on the next possible working day.
Add 310 UAH to the DHL Express Worldwide prices.

DHL Express 9:00 – Guaranteed delivery before 9:00 on the next possible working day to over 53 countries worldwide.
Add 775 UAH to the DHL Express Worldwide prices.

Weights are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter.
Rates are in UAH and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges.
Terms and conditions apply – see dhl.com.ua/express for details.
*DHL Express does not accept shipments exceeding 1000kg, or containing pieces exceeding 300kg or 300cm in length, and/or not meeting DHL
standards for packing. Refer to our Packing Guide on dhl.com.ua/packingguide. These network restrictions are subject to change with 30 days’ notice.
In the event any country leaves the European Union, DHL reserves the right to change rates or zones with 30 days’ notice.
20

DHL Service & Rate Guide 2020: Ukraine

ZONES AND RATES
      The International                                       How to Ship               Shipping                   Zones and
                                        Services
         Specialists                                        with DHL Express             Tools                       Rates

 Calculate the Price of      Optional                         Service Capability     Export         Import          Domestic Zones
                                              Surcharges
    Your Shipment            Services                         and Rating Zones      Services       Services           and Rates

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT
Weight in kg              Zone 1           Zone 2          Zone 3          Zone 4        Zone 5        Zone 6              Zone 7
Documents only up to 2kg
0.3                       1365              1638           1757             1854          2266          2339                2725
1                         1705              2025           2133             2287          2663         2772                 3215
1.5                       1942              2293           2448             2689          3060         3190                 3653
2                         2179              2561           2763             3091          3457         3608                 4091
Documents from 2.5kg and non-documents from 0.5kg
0.5                       1710              1968           2102             2189          2648         2720                 3121
1                         1947              2293           2422             2550          2978         3107                 3518
1.5                       2251              2602           2798             3009          3432         3576                 4033
2                         2555              2911           3174             3468          3886         4045                 4548
2.5                       2870              3336           3629             4183          4561         4775                 5333
3                         3095              3576           3949             4581          4986         5245                 5808
3.5                       3320              3816           4269             4979          5411         5715                 6283
4                         3545              4056           4589             5377          5836         6185                 6758
4.5                       3770              4296           4909             5775          6261         6655                 7233
5                         3995              4536           5229             6173          6686         7125                 7708
5.5                       4177              4691           5449             6368          6948         7404                 8088
6                         4359              4846           5669             6563          7210         7683                 8468
6.5                       4541              5001           5889             6758          7472         7962                 8848
7                         4723              5156           6109             6953          7734         8241                 9228
7.5                       4905              5311           6329             7148          7996         8520                 9608
8                         5087              5466           6549             7343         8258          8799                 9988
8.5                       5269              5621           6769             7538         8520          9078                10368
9                         5451              5776           6989             7733         8782          9357                10748
9.5                       5633              5931           7209             7928         9044          9636                11128
10                        5815              6086           7429             8123         9306          9915                11508
10.5                      5963              6234           7606             8329         9542          10146               11835
11                        6111              6382           7783             8535         9778          10377               12162
11.5                      6259              6530           7960             8741         10014         10608               12489
12                        6407              6678           8137             8947         10250         10839               12816
12.5                      6555              6826           8314             9153         10486         11070               13143
13                        6703              6974           8491             9359         10722         11301               13470
13.5                      6851              7122           8668             9565         10958         11532               13797
14                        6999              7270           8845             9771         11194         11763               14124
14.5                      7147              7418           9022             9977         11430         11994               14451
15                        7295              7566           9199            10183         11666         12225               14778
15.5                      7443              7714           9376            10389         11902         12456               15105
16                        7591              7862           9553            10595         12138         12687               15432
16.5                      7739              8010           9730            10801         12374         12918               15759
17                        7887              8158           9907            11007         12610         13149               16086

                                                                                                                Table continues overleaf
21

DHL Service & Rate Guide 2020: Ukraine

ZONES AND RATES
     The International                                             How to Ship                      Shipping                      Zones and
                                         Services
        Specialists                                              with DHL Express                    Tools                          Rates

 Calculate the Price of       Optional                             Service Capability           Export              Import          Domestic Zones
                                                Surcharges
    Your Shipment             Services                             and Rating Zones            Services            Services           and Rates

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT
Weight in kg              Zone 1            Zone 2             Zone 3             Zone 4             Zone 5            Zone 6             Zone 7
17.5                      8035               8306              10084              11213              12846              13380              16413
18                        8183               8454              10261              11419              13082              13611              16740
18.5                      8331               8602              10438              11625              13318              13842              17067
19                        8479               8750              10615              11831              13554              14073              17394
19.5                      8627               8898              10792              12037              13790              14304              17721
20                        8775               9046              10969              12243              14026              14535              18048
20.5                      8917               9188              11119              12388              14203              14723              18375
21                        9059               9330              11269              12533              14380              14911              18702
21.5                      9201               9472              11419              12678              14557              15099              19029
22                        9343               9614              11569              12823              14734              15287              19356
22.5                      9485               9756              11719              12968              14911              15475              19683
23                        9627               9898              11869              13113              15088              15663              20010
23.5                      9769               10040             12019              13258              15265              15851              20337
24                        9911              10182              12169              13403              15442              16039              20664
24.5                      10053             10324              12319              13548              15619              16227              20991
25                        10195             10466              12469              13693              15796              16415              21318
25.5                      10337             10608              12619              13838              15973              16603              21645
26                        10479             10750              12769              13983              16150              16791              21972
26.5                      10621             10892              12919              14128              16327              16979              22299
27                        10763             11034              13069              14273              16504              17167              22626
27.5                      10905             11176              13219              14418              16681              17355              22953
28                        11047             11318              13369              14563              16858              17543              23280
28.5                      11189             11460              13519              14708              17035              17731             23607
29                        11331             11602              13669              14853              17212              17919             23934
29.5                      11473             11744              13819              14998              17389              18107             24261
30                        11615             11886              13969              15143              17566              18295             24588
For each additional 1kg
30.1 - 70.0                307                309                289               289                407                461                594
70.1 - 300.0               307                313                330               330                424                461                675
300.1 - 1000*              316                329                347               347                446                485                709

Weights are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter.
Rates are in UAH and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges.
Terms and conditions apply – see dhl.com.ua/express for details.
*DHL Express does not accept shipments exceeding 1000kg, or containing pieces exceeding 300kg or 300cm in length, and/or not meeting DHL
standards for packing. Refer to our Packing Guide on dhl.com.ua/packingguide. These network restrictions are subject to change with 30 days’ notice.
In the event any country leaves the European Union, DHL reserves the right to change rates or zones with 30 days’ notice.
22

DHL Service & Rate Guide 2020: Ukraine

ZONES AND RATES
       The International                                                    How to Ship                Shipping                       Zones and
                                              Services
          Specialists                                                     with DHL Express              Tools                           Rates

 Calculate the Price of            Optional                                   Service Capability    Export                  Import     Domestic Zones
                                                    Surcharges
    Your Shipment                  Services                                   and Rating Zones     Services                Services      and Rates

DOMESTIC ZONES

City                               Zone                  City                           Zone             City                         Zone

Bahmut                              0                    Khmelnytskyi                     0              Orgiv                          0
Baykivtsi                           0                    Kolomyia                         0              Pidryasne                      0
Berdyansk                           0                    Korosten                         0              Poltava                        0
Berezne                             0                    Kostopil                         0              Priluki                        0
Bila Tserkva                        0                    Kostyantynivka                   0              Proliski                       0
Bilhorod-Dnistrovskiy               0                    Kotovskogo                       0              Reni                           0
Borshchagivka Petropavlivska        0                    Kotsubynske                      0              Rivne                          0
Borshchagivka Sofievska             0                    Kramatorsk                       0              Rozivka                        0
Bortnychi                           0                    Kremenchug                       0              Rubizhne                       0
Boryspil,air-port                   0                    Kropyvnytskyi                    0              Schaslyve                      0
Boryspil,city                       0                    Kryvyj Rig                       0              Severodonetsk                  0
Boyarka                             0                    Kyiv                             0              Slavutich                      0
Brovary                             0                    Kyiv                             0              Slavyansk                      0
Burlacha Balka                      0                    Lubny                            0              Smila                          0
Chabany                             0                    Lutsk                            0              Solonytsivka                   0
Chaiki                              0                    Lviv                             0              Soposhyn                       0
Cherkasy                            0                    LYSYCHANSK                       0              Stari Petrivtsi                0
Chernigiv                           0                    Malin                            0              Storoghnutsya                  0
Chernivtsi                          0                    Malokakhovka                     0              Stryj                          0
Chervonograd                        0                    Mariupol'                        0              Sumy                           0
Chornomorsk                         0                    Melitopol                        0              Svyatopetrivske                0
Dergachi                            0                    Minay                            0              Tavriisk                       0
Dnipro                              0                    Mirgorod                         0              Ternopol                       0
Drogobych                           0                    Mukachevo                        0              Uman                           0
Druzhkivka                          0                    Mykolajiv                        0              Uzhhorod                       0
Fastiv                              0                    Mykolayiv                        0              Vinnyky                        0
Gosha                               0                    Mykytyntsi                       0              Vinnytsa                       0
Gostomel                            0                    Negin                            0              Vyshgorod                      0
Horishni Plavni (Polt. district)    0                    Nemyriv                          0              Vyshneve                       0
Ivano-Frankivsk                     0                    Nikopol'                         0              Yuvileyne                      0
Izmail                              0                    Nova Kakhovka                    0              Yuzhny                         0
Kakhovka                            0                    Novi Petrivtsi                   0              Zaporizhya                     0
Kalush                              0                    Novograd-Volynskiy               0              Zdolbunov                      0
Kamianets Podilskiy                 0                    Obuhiv                           0              Zhornyska                      0
Kamianske                           0                    Odessa                           0              Zhytomyr                       0
Kharkiv                             0                    Oleksandriya                     0              Znamianka                      0
Kherson                             0                    Oleshki                          0              Zolotonosha                    0

DHL reserves the right to change rates or zones without prior notification.
23

DHL Service & Rate Guide 2020: Ukraine

ZONES AND RATES
      The International                                         How to Ship                    Shipping                     Zones and
                                        Services
         Specialists                                          with DHL Express                  Tools                         Rates

 Calculate the Price of      Optional                              Service Capability       Export            Import            Domestic Zones
                                               Surcharges
    Your Shipment            Services                              and Rating Zones        Services          Services             and Rates

DHL DOMESTIC EXPRESS 18:00*

Weight in kg                  Tariff                Weight in kg                  Tariff              Weight in kg                  Tariff
0.3                            235                  8.5                            557                23                             949
0.5                            271                  9                              575                24                             975
1                              295                  9.5                            593                25                            1001
1.5                            314                  10                             611                26                            1027
2                              333                                                 637                                              1053
                                                    11                                                27
2.5                            351
                                                    12                             663                28                            1079
3                              367
                                                    13                             689                29                            1105
3.5                            383
                                                    14                             715                30                            1131
4                              399
                                                    15                             741                40                            1451
4.5                            415
                                                    16                             767                50                            1771
5                              431
                                                    17                             793                60                            2091
5.5                            449
                               467                  18                             819                70                            2411
6
6.5                            485                  19                             845                For each additional 1kg

7                              503                  20                             871                30.1 - 70.0                    32

7.5                            521                  21                             897                70.1 - 300.0                   29
8                              539                  22                             923                300.1 - 1000*                  30

DHL Domestic Express 9:00 - Add 85 UAH to the DHL Domestic Express 18:00 rate.

DHL Domestic Express 10:30 - Add 65 UAH to the DHL Domestic Express 18:00 rate.

DHL Domestic Express 12:00 - Add 45 UAH to the DHL Domestic Express 18:00 rate.

*Rates are in UAH and exclude VAT and all surcharges..
Tariffs valid from 1st January 2020.
DHL Express Ukraine
Vul. Luhova 9
Kyiv 04074
Ukraine
Tel.: (044) 490 2600
www.dhl.com.ua

With shipment tracking, you can keep a constant eye on your delivery and view its status at any time.

n    Online at: dhl.com.ua
n    By email: track@dhl.com
n    By mobile phone: SMS + 44 7720 33 44 55

Valid: 1st January 2020

The information in this guide is correct as of 1st January 2020. DHL reserves the right to amend or modify any of the information at any time.
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