SERVICE & RATE GUIDE 2020 - DHL EXPRESS UKRAINE - DHL Ukraine
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DHL EXPRESS SERVICE & RATE GUIDE 2020 UKRAINE Get started The International Services How to Ship Shipping Tools Zones and Rates Specialists Page 4 with DHL Express Page 13 Page 14 Page 2 Page 9
2 CONNECTING YOUR WORLD Operating in 220+ countries and territories worldwide 260+ aircraft 3000+ 3000+ facilities ights per day fl (commercial and non-commercial) 300+ TAPA* certifications 400 By the year 2050, Deutsche Post DHL Group aims to achieve zero emissions logistics million+ shipments 34000+ v ehicles (own, leased, per year subcontracted trucks and vans) 100000+ 84000+ Service Points employees Figures are approximate as of the end of 2018 *TAPA = Transported Asset Protection Association
3 DHL Service & Rate Guide 2020: Ukraine THE INTERNATIONAL SPECIALISTS The International How to Ship Shipping Zones and Services Specialists with DHL Express Tools Rates DHL Express is the global market leader and specialist in international shipping and courier delivery services. We have been building and continuously improving our service for more than 50 years. Key to our success is the strength of our global network, spanning more than 220 countries and territories, in which some 100000 employees provide services to more than 2.6 million customers. What really sets us apart is the international shipping expertise of our people. Their knowledge, coupled with their passion and ‘Can-Do’ attitude, delivers a truly world-class service and ensures that your shipments get to their destination securely and as quickly as possible. Through our Certified International Specialist Program we This guide enables you to find out how DHL Express can help provide all DHL Express employees with the requisite you with your international shipping needs, and to see what best knowledge they need to do their job competently and fits your needs from our wide range of products and services. confidently – and that’s good news for both employees and Should you have any questions, please get in touch with your customers. As Certified International Specialists you can rely on DHL Account Manager or visit us at dhl.com.ua. DHL Express as the experts in international express.
4 DHL Service & Rate Guide 2020: Ukraine SERVICES The International How to Ship Shipping Zones and Services Specialists with DHL Express Tools Rates Export Import Domestic DHL Express Optional E-commerce Surcharges Services Services Services Envelope Services Our core services are time definite and offer you secure door-to-door delivery of goods and documents to and from virtually every country and territory. Whether you need your shipments delivered at the start, middle or end of a business day, our services offer full track-and-trace visibility so you always know where your shipments are. EXPORT SERVICES DHL Express Worldwide DHL Express 9:00 (10:30 to the USA) Our most popular product, DHL Express Worldwide, offers an Our premium time-definite service offers a delivery before 9:00 end of business day delivery service around the world for pieces (10:30 to the USA) on lanes that guarantee either a next or up to 70kg and shipments up to 1000kg. second business day delivery. DHL Express 9:00 is offered to the majority of business centers in Europe, the Middle East, Africa, We deliver reliably and quickly to more global destinations Asia and the Americas. DHL Express 9:00 features a money-back across a single integrated network than any other express guarantee and is suitable for pieces up to 30kg and shipments delivery company. up to 300kg. DHL Express 12:00 With DHL Express 12:00 you will receive your shipments before 12 noon on the next possible business day. DHL Express 12:00 offers a money-back guarantee and allows for heavier pieces up to 70kg and shipments up to 300kg. Our international services at a glance DHL Express DHL Express 9:00 DHL Express 12:00 Worldwide (10:30 to the USA) Delivery by the end of Delivery before 12 noon Delivery before 9:00 Service description the next possible on the next possible (10:30 to the USA) on the business day business day next possible business day Money-back guarantee No Yes* Yes* Countries and territories covered More than 220 75 53 Delivery attempts 2 2 2 Maximum piece weight (not on pallet) 70kg 70kg 30kg Maximum pieces per shipment – 10 10 Maximum piece dimensions (L x W x H)† 120 x 80 x 80cm 120 x 80 x 80cm 120 x 80 x 80cm Maximum pallet weight 300kg Pallets not accepted Pallets not accepted Maximum shipment weight 1000kg 300kg 300kg Maximum pallet dimensions (L x W x H) 120 x 120 x 160cm Pallets not accepted Pallets not accepted *Additional terms and conditions apply – see dhl.com.ua/express for details. †A shipment is deemed unacceptable if its packaging is absent or inadequate, or if transporting the shipment would present risks of damaging equipment, other packages or injuring personnel. DHL reserves the right to either not accept or return the shipment to the shipper. These network restrictions are subject to change with 30 days’ notice.
5 DHL Service & Rate Guide 2020: Ukraine SERVICES The International How to Ship Shipping Zones and Services Specialists with DHL Express Tools Rates Export Import Domestic DHL Express Optional E-commerce Surcharges Services Services Services Envelope Services IMPORT SERVICES With our DHL Express Worldwide Import product, you can import shipments from over 220 countries and territories in the world. This is more than any other express delivery company can offer. What’s more, customers in, say, the USA can order an import from China not just to the USA, but to other destinations as well. We call this a third country shipment. There is no need for local brokers or forwarders to get involved in any part of the process. You are in full control, and able to manage all aspects of your imports in a very simple way. DOMESTIC SERVICES If you want to ship documents or goods within your own country, we can offer our Time Definite Domestic products with delivery time guarantees of 12:00, 10:30, 9:00 or the end of the next possible business day. DHL EXPRESS ENVELOPE Our DHL Express Envelope service provides door-to-door international delivery of lightweight document shipments by the end of the next possible business day. It also offers you carbon neutral shipping at no extra charge. Its features include: n Up to 300 grams n Global coverage n Document shipments only n Packaging envelope included n GoGreen Climate Neutral service
6 DHL Service & Rate Guide 2020: Ukraine SERVICES The International How to Ship Shipping Zones and Services Specialists with DHL Express Tools Rates Export Import Domestic DHL Express Optional E-commerce Surcharges Services Services Services Envelope Services POWERING UP THE POTENTIAL OF INTERNATIONAL E-COMMERCE International e-commerce The explosion in online shopping extends across borders, and this trend looks set to continue. DHL supports our customers’ international growth with: DHL’s On Demand Delivery tool keeps receivers informed of shipment progress, allowing them to reschedule, n Global reach reroute, release or conveniently collect from a DHL n Express options Service Point. It is an innovative, easy-to-use, mobile- n Duties and taxes paid options and customs expertise friendly service, especially for residential deliveries. n Late pick ups n Easy returns solutions Designed to enhance the online shopper’s experience, especially for residential deliveries, the service is Fast, flexible and easy available globally, meaning consistent service standards Consumers expect everything ‘on demand’ – anytime, anywhere. and a harmonized user experience. DHL shipping options give customers a distinct competitive edge: over 90% of online consumers look at the available delivery options before going to the checkout, and their decision is influenced by delivery speed, flexibility and ease. Scheduled delivery Signature release/ leave your signature Leave with neighbor Collect from or concierge Service Point Alternative address Vacation hold Discover and grow Visit discover.dhl.com to learn more about how DHL helps e-commerce companies ranging from start-ups to large enterprises, advising them on how to grow internationally. Our e-commerce focussed country guides, white papers such as ‘The 21st Century Spice Trade’, customer and trend research and market intelligence tools can enable you to better understand your customers and shipping requirements to take the next step in your e-commerce journey. Our customers go global with ease and speed, maximizing the enormous potential of international e-commerce.
7 DHL Service & Rate Guide 2020: Ukraine SERVICES The International How to Ship Shipping Zones and Services Specialists with DHL Express Tools Rates Export Import Domestic DHL Express Optional E-commerce Surcharges Services Services Services Envelope Services OPTIONAL SERVICES DHL Express offers a wide range of optional services – from Residential Address View charges non-standard deliveries and billing options to climate neutral Customers shipping to a home or private residence can activate shipping. You have the flexibility to choose the best service for specific delivery options by designating the delivery address as your needs with our express delivery services worldwide. residential. For such shipments, DHL Express will proactively Contact Customer Services to learn more. notify the receiver via email or SMS about the shipment’s progress. Receivers can then select the most suitable delivery Duties and Taxes Paid View charges option on the On Demand Delivery website. DHL Express can arrange for the shipper or a third party to be billed for any duties and taxes payable at destination, rather Packaging View charges than the receiver of the shipment being billed. Charges apply We offer a range of high-quality DHL-branded packaging items. whenever the shipper requests that duties, taxes or other One-off flyers, envelopes are free of charge. Smaller boxes, regulatory fees be billed outside of the destination country. larger boxes and tubes can be ordered through Customer Services and will be provided by the courier at time of pickup, a Shipment Preparation View charges charge applies. This is a convenient, fast and reliable service for seasonal or irregular shipments that require extra resources for their Change of Billing View charges preparation. DHL manages the entire process of waybill This applies when a customer requests a change of defined preparation, content selection, labelling and packaging, billing information on an already issued invoice, and which will then sends the shipments to the designated domestic or result in a reissuing of the invoice and, in case of an account international addresses. change, crediting of the old account and debiting of the new. Saturday Delivery View charges We offer Saturday delivery services to key cities in more than 70 countries. Shipment Insurance View charges We recommend this comprehensive protection for your valuable or personal shipments, giving you peace of mind in the unlikely event of physical damage or loss. Extended Liability View charges If you are sending valuable documents such as passports, visa applications or regulatory certificates you can extend the DHL standard liability with this service. It provides coverage and compensation in the case of loss or damage. Direct Signature View charges If you are sending sensitive documents or high value contents you can request DHL to obtain a direct signature from the consignee or a representative at the delivery address. DHL will ensure your shipment is not re-directed, or delivered at an alternative address. For a full list of optional services, please visit dhl.com.ua/optional_services.
8 DHL Service & Rate Guide 2020: Ukraine SERVICES The International How to Ship Shipping Zones and Services Specialists with DHL Express Tools Rates Export Import Domestic DHL Express Optional E-commerce Surcharges Services Services Services Envelope Services SURCHARGES Lithium Batteries View charges In order to maintain a consistently high level of service, in A surcharge may apply per shipment when the handling and specific circumstances DHL Express levies a surcharge for transportation of shipments involves Lithium Ion or Lithium exceptional activities, ensuring that these surcharges are fair for Metal batteries compliant with the appropriate IATA Packing all of our customers. Instructions 966, 967, 969 and 970, Section II. Fuel Surcharge View charges Excepted Quantities View charges This variable surcharge is applied to the weight charge of each This fixed surcharge is applied per shipment when the handling shipment and any transportation related surcharges. The charge and transportation of shipments involves substances and is calibrated every month to the oil price that was current two commodities that are in Excepted Quantities in compliance with months prior to the billing month. The Fuel Surcharge applies to IATA Dangerous Goods Regulations. international shipments. Dry Ice UN1845 View charges Remote Area View charges A service charge will be applied for the handling and This surcharge applies when a shipment is collected from transportation of Dry Ice UN1845, which is used as a freezing or delivered to a location that is distant or difficult to serve. agent for non-dangerous goods. The Remote Area surcharge applies to international and domestic shipments. Address Correction View charges This fixed surcharge is applied to any shipment that has an Overweight Piece View charges incorrect delivery address at the time of pickup and the delivery A fixed surcharge is applied to every piece, including a cannot be fulfilled after making efforts at the destination to pallet that exceeds a scale or volumetric weight of 70kg. determine the correct address. This surcharge applies to The Overweight Piece surcharge applies to domestic and domestic and international shipments. international shipments. Data Entry View charges Oversize Piece View charges This fixed surcharge applies for each shipment consigned with This fixed surcharge applies to every piece, including a pallet, non-electronic, paper based manual waybills. Electronic with a single dimension in excess of 120cm. The Oversize Piece shipping documentation incurs no additional charges. surcharge applies to domestic and international shipments. Security Charges View charges Non-Stackable Pallet View charges Additional surcharges may apply when shipping from or to a This fixed surcharge is applied to every pallet within a shipment destination country where DHL is operating at elevated risk due that cannot be stacked, either on request by the shipper, or to continuous state of war, civil unrest, or continuous threats because of its shape, content or packaging. This surcharge from terrorism (Elevated Risk), or when shipping to a applies to domestic and international shipments. destination country that is subject to trade restrictions imposed by the UN Security Council (Restricted Destination). Dangerous Goods View charges DHL can carry acceptable quantities of dangerous goods or hazardous materials. Packages containing dangerous goods materials will be assessed and a service charge will be applied accordingly. Additional charges may also apply. For a full list of surcharges, please visit dhl.com.ua/surcharges.
9 DHL Service & Rate Guide 2020: Ukraine HOW TO SHIP WITH DHL EXPRESS The International How to Ship Shipping Zones and Services Specialists with DHL Express Tools Rates Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment PREPARING YOUR SHIPMENT: AS EASY AS 1-2-3 1 Shipment weight Please weigh and measure your shipment. If you are sending a large but lightweight shipment, where its Height volumetric (dimensional) weight exceeds its actual weight, the cost of the shipment is calculated on the space your consignment takes up on the aircraft. This is a Length standard IATA method. To calculate the volumetric weight Width of your shipment, simply multiply the length by height by width in centimeters, then divide the total sum by 5000 for each piece in the shipment. Any piece in the shipment may be re-weighed and/or re-measured by DHL to confirm this calculation. 2 Documentation required: waybill All shipments sent with DHL Express need to have a fully completed DHL waybill or label securely attached to each piece. This will enable the successful movement of your shipment through the DHL network. Each waybill or label is individually numbered to allow you to track your shipment from collection through to delivery. Your shipment may also need to be accompanied by customs documentation, such as a commercial or proforma invoice, as well as additional paperwork depending on the contents and value of the shipment and the country you are sending to. 3 Documentation required: invoice A commercial or proforma invoice is required when sending non-document shipments to countries and territories outside your origin country or customs union. This is essentially a declaration containing all the details of a transaction and is used by customs authorities to assess if duties or taxes are payable. A commercial invoice is used when goods are part of a commercial transaction or intended for resale. A proforma invoice is used when sending goods of no commercial value (for example, when sending samples).
10 DHL Service & Rate Guide 2020: Ukraine HOW TO SHIP WITH DHL EXPRESS The International How to Ship Shipping Zones and Services Specialists with DHL Express Tools Rates Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment PREPARING YOUR SHIPMENT Your invoice will require the following details: Exporter Commercial 1 BANK DETAILS Tax ID/VAT number Invoice These are the bank details that will be used Date for the transaction between the seller and Bank details 1 Waybill number buyer. These details are not required for Invoice number non-commercial/proforma invoices. Exporter code Importer (bill to) Receiver if different from Importer 2 DESCRIPTION Tax ID/VAT number Generic or broad descriptions are no longer Shipment reference permitted and are likely to cause delays. Descriptions should include the items, how Full 2 Commodity Item Unit value Subtotal Net weight Country of description code quantity [Currency] value manufacture/ many there are, what they are made of, and of goods 3 [Currency] origin 4 what they will be used for. For example, describing items as ‘samples’, ‘parts’ or ‘spares’ is not acceptable for customs Freight classification, safety and security reasons. Insurance Total declared value/currency 5 Total net weight/kg(s) 3 COMMODITY CODE This is the product identification code used Total pieces Total gross weight/kg(s) by the exporting country to classify the goods to be exported. It assists clearance 6 Type of export 7 Incoterms and avoids delays. 8 Reason for export I/We hereby certify that the information contained in this invoice is true and correct and that the contents of the shipments are as stated above. 4 COUNTRY OF MANUFACTURE/ORIGIN Position in company Signature This relates to the place of manufacture, not the country of export. If items are Company stamp manufactured in more than one country, please list the origins. 5 TOTAL DECLARED VALUE 7 INCOTERM This is the total value of the transaction for Insert the Incoterm that best describes the customs purposes based on the Incoterm terms of the transaction. For example, DAP selected. The total declared value should (Delivered At Place). include freight and insurance charges if the seller is responsible for these two 8 REASON FOR EXPORT elements. This could be: For Sale; For Repair; After Repair; Gift; Sample; Personal Use Not 6 TYPE OF EXPORT For Resale; Replacement; Intercompany The options are: (1) Permanent; Transfer; or Personal Effects. (2) Temporary; and (3) Repair & Return.
11 DHL Service & Rate Guide 2020: Ukraine HOW TO SHIP WITH DHL EXPRESS The International How to Ship Shipping Zones and Services Specialists with DHL Express Tools Rates Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment PACKAGING YOUR SHIPMENT To ensure that your shipments travel safely and securely Prohibited and Restricted Commodities through the DHL Express global network, it is important that Prohibited Items they are packaged and labeled correctly. The following items will NOT be accepted for carriage by DHL. This list includes items which are prohibited for carriage by Packaging guidelines any law, regulation or statute of any federal, state or local n If you are re-using envelopes or boxes, please ensure that government of any country from, to or through which the items old labels and markings are removed may be carried. For international carriage there may be n Securely fix the waybill to the shipment. The waybill can be additional prohibited items specified by the country of thought of as the shipment’s airline ticket and it will delay destination. DHL may at its sole discretion refuse to carry other delivery if it becomes separated from your shipment items not listed below. n The barcodes on the waybill are scanned at numerous n All Samsung Galaxy Note7 and Samsung Note7 devices points during your shipment’s journey. Please ensure n Bullion (of any precious metal) the barcode is flat and not covered by tape, shrinkwrap n Cash (legal tender – bank notes, currency notes and coins) or strapping n Complete firearms, ammunition, explosives/explosive n Place the waybill on the top or side of your shipment devices including inert explosives and test pieces, air guns, and please ensure it does not overlap the corners or replica and imitation firearms edges of boxes n Human remains or ashes in any form n Use adequate protective wrapping for fragile or delicate n Hunting (animal) trophies, animal parts such as ivory and items and ensure they are packed as far away as possible shark’s fin, animal remains or ashes, or animal by-products from the corners of boxes and derived products not intended for human n To prevent injury to our employees, please pay special consumption, prohibited for movement by the CITES attention to the packaging of sharp items. There should not Convention and/or local law be any possibility of the contents piercing the packaging n Illegal goods, such as counterfeit goods and narcotics n Any individual pieces over 70kg should be placed on a n Live animals (including but not limited to mammals, pallet. If you are sending a multi-piece shipment, it is not reptiles, fish, invertebrates, amphibians, birds, insects, necessary to place the individual pieces on a pallet unless larvae and pupae) they exceed 70kg. For example, a shipment comprising n Loose lithium metal batteries under IATA PI968 section II four 25kg pieces does not have to be placed on a pallet n Loose precious and semi-precious stones (cut or un-cut, polished or un-polished) DHL packaging We offer a range of high-quality DHL-branded packaging items, suitable for shipping items of all shapes and sizes. The items available include: n Flyer bags n Cardboard document envelopes n Boxes in a range of sizes n Tubes n Bottle boxes For more information please refer to the Packing Guide available on dhl.com.ua/packingguide.
12 DHL Service & Rate Guide 2020: Ukraine HOW TO SHIP WITH DHL EXPRESS The International How to Ship Shipping Zones and Services Specialists with DHL Express Tools Rates Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment Restricted Items Air Transport Association regulations (“IATA”), the The following items will NOT be accepted for carriage unless Agreement on Dangerous Goods by Road (“ADR”) or otherwise agreed to by DHL. To obtain such agreement a International Maritime Dangerous Goods (“IMDG”) business case will need to be conducted by DHL and the items regulations. Applicable to all shipments valued in excess of approved for carriage will be recorded in writing with the EUR 500000 customer. n Financial and monetary commodities – examples include n Air guns, tasers, imitation or replica firearms, firearm parts but are not limited to activated SIM cards for mobile and replica ammunition (includes rifle butts, trigger phones, blank or activated credit or cash dispenser cards, mechanisms, screws/bolts etc which are manufactured for blank cheques, event tickets, lottery tickets, money or the sole purpose of creating a functional firearm) postal orders, pre-paid phone cards, tickets (blank stock), n Antiques and works of art with a shipment value in excess traveller’s cheques, vouchers/tokens, unused stamps etc. of EUR 500000 Applicable to all shipments valued in excess of n Banderols/Tax stickers with a shipment value in excess of EUR 500000 EUR 500000 n Furs n Cannabis for medicinal purposes from bona fide n Jewellery and watches and with individual values in excess pharmaceutical manufacturers with appropriate licences of EUR 5000. The shipment must not exceed EUR 100000 and where lawful to ship, which must be in tablet or liquid form, may be carried with an approved business case. The value of one shipment must not exceed EUR 10000 PAYING FOR YOUR SHIPMENT n Cigarettes, cigars, tobacco products and electronic You can pay for DHL Express services either with cash, a credit cigarettes with a shipment value in excess of EUR 500000 card or by bank transfer. You can open an account with DHL n Commemorative coins and medals with an individual value Express to pay via bank transfer; and all account customers or total shipment value of EUR 2000 or more are restricted receive invoices on a pre-agreed basis. For more details, please for carriage get in touch with a Customer Service Advisor at your local n Dangerous/hazardous goods including but not limited to DHL Express office or go to dhl.com.ua/en/express/shipping/ perfumes, aftershaves, aerosols, flammable substances, open_account. dry ice, biological substances, UN classified dangerous goods and any goods specified as such under International
13 DHL Service & Rate Guide 2020: Ukraine SHIPPING TOOLS The International How to Ship Shipping Zones and Services Specialists with DHL Express Tools Rates SHIPPING TOOLS Making shipping easier It is a Windows-based system, which is easy to use yet very DHL Express offers a choice of electronic tools to suit even the powerful – enabling you to handle everything from regular most demanding requirements. We invest continually in market- mailshots to multi-stage shipping processes. leading technologies to make it easier for you to send your shipments around the world. As a result, you have more time to focus on your business. Our electronic solutions cover online and offline options, as well as integrated solutions. In addition, we provide industry-specific solutions tailored for the Life Sciences and Technology sectors. More information about our general capabilities is provided on this page. The new DHL Express Mobile app lets you track your shipments and manage your deliveries all in one place. You can locate the nearest DHL Service Point for parcel drop off or collection, and quickly MyDHL+ re-imagines the way the shipping business check shipping rates too – right on your smartphone. does business, by combining the tools and services Advanced GPS location services and camera barcode our customers use most. With its mobile friendly and scanning are also available. Download DHL Express intuitive interface, customers can now import, export, Mobile today, on Android or iPhone. schedule a pickup, track shipments and pay bills more quickly than ever – all in one visit, with one password and zero headaches. MyDHL+ makes it incredibly easy to navigate the complexities of international shipping. Try it out now at mydhl.com. Customer shipping integration Using EDI and XML Services enables you to incorporate DHL’s online shipping capabilities into your own website, DHL.com warehouse or customer service application. This provides global Our website provides a comprehensive guide to DHL Express shipment tracking while making it faster and easier to access shipping services, as well as transport news, service updates information about transit times, rates and courier bookings. and contact details. To make doing business with us even easier, the site features interactive tools that include online booking, Specific solutions tracking and a volumetric weight calculator. DHL offers additional capabilities for businesses requiring more specialized solutions – for example, its Medical Express and Easyship Collect & Return services. For more information, please contact This is an offline advanced shipment management tool for any your DHL Account Manager or local Customer Service team. organization with large shipping volumes or regular scheduled deliveries. DHL Easyship can handle the needs of multinational supply chains or any business with a central shipping function.
14 DHL Service & Rate Guide 2020: Ukraine ZONES AND RATES The International How to Ship Shipping Zones and Services Specialists with DHL Express Tools Rates Calculate the Price of Optional Service Capability Export Import Domestic Zones Surcharges Your Shipment Services and Rating Zones Services Services and Rates CALCULATE THE PRICE OF YOUR SHIPMENT: AS EASY AS 1-2-3 1 Decide which service best suits your needs (see page 4 for international services) and weigh your shipment (see page 9 and dhl.com.ua/volumetricweight) 2 Determine the rating zone of the origin or destination (see pages 16 and 17) 3 Find the rate using the rating zone and weight of your shipment (see page 18 for exports and page 20 for imports) OPTIONAL SERVICES Optional services View explanation Charging method Charge* Duties and Taxes Paid Per shipment 560 UAH Shipment Preparation Per shipment 300 UAH For international shipments: 900 UAH** Saturday Delivery Per shipment For domestic shipments: 350 UAH Shipment Insurance By shipment value 300 UAH or 1% of stated shipment value if higher Extended Liability Per shipment 125 UAH Direct Signature Per shipment 155 UAH Residential Address Per shipment 90 UAH Packaging Per shipment Dependant on type of packaging Change of Billing Per invoice 900 UAH Receiver Paid Per shipment 165 UAH *Charge is in UAH and exclude VAT. **Charge is in UAH and exclude VAT and Fuel surcharge. For a full list of optional services, please visit our website at dhl.com.ua/optional_services.
15 DHL Service & Rate Guide 2020: Ukraine ZONES AND RATES The International How to Ship Shipping Zones and Services Specialists with DHL Express Tools Rates Calculate the Price of Optional Service Capability Export Import Domestic Zones Surcharges Your Shipment Services and Rating Zones Services Services and Rates SURCHARGES Surcharges View explanation Charging method Charge* Percentage of transportation and additional charges, as Fuel Surcharge Per shipment per index. For international shipments: 14 UAH per kg, 620 UAH** minimum per shipment Remote Area By shipment weight For domestic shipments: 7 UAH per kg, 310 UAH minimum per shipment Additional Handling For international shipments: 2480 UAH** Overweight Piece Per piece For domestic shipments: 950 UAH For international shipments: 2480 UAH** Oversize Piece Per piece For domestic shipments: 950 UAH For international shipments: 4650 UAH** Non-Stackable Pallet Per piece For domestic shipments: 2325 UAH Dangerous Goods Full Dangerous Goods Per shipment 2480 UAH Lithium Batteries Section II (PI965) Per shipment 2480 UAH Lithium Batteries Section II (966, 969) Per shipment 155 UAH Lithium Batteries Section I Per shipment 155 UAH Excepted Quantities Per shipment 155 UAH Dry Ice (UN1845) Per shipment 310 UAH For international shipments: 310 UAH Address Correction Per shipment For domestic shipments: 155 UAH Data Entry Per shipment 150 UAH Security Charges Elevated Risk Per shipment 620 UAH** Restricted Destination Per shipment 930 UAH *Charge is in UAH and exclude VAT. **Charge is in UAH and exclude VAT and Fuel surcharge. For a full list of surcharges, please visit dhl.com.ua/surcharges.
16 DHL Service & Rate Guide 2020: Ukraine ZONES AND RATES The International How to Ship Shipping Zones and Services Specialists with DHL Express Tools Rates Calculate the Price of Optional Service Capability Export Import Domestic Zones Surcharges Your Shipment Services and Rating Zones Services Services and Rates SERVICE CAPABILITY AND RATING ZONES DHL DHL DHL DHL DHL DHL DHL DHL Country/Territory Zone Express Express Express Express Country/Territory Zone Express Express Express Express Worldwide 9:00 10:30 12:00 Worldwide 9:00 10:30 12:00 Afghanistan 7 P Ecuador 7 P Albania 3 P Egypt 7 P Algeria 7 P doc El Salvador 7 P American Samoa 7 P Eritrea 7 P Andorra 3 P Estonia 2 P P Angola 7 P P Ethiopia 7 P Anguilla 7 P Falkland Islands 7 P Antigua 7 P Faroe Islands 3 P Argentina 7 P P Fiji 7 P Armenia 1 P Finland 3 P P Aruba 7 P France 2 P P P Australia 7 P P French Guyana 7 P Austria 2 P P P Gabon 7 P doc Azerbaijan 1 P Gambia 7 P Bahamas 7 P Georgia 1 P Bahrain 6 P Germany 2 P P P Bangladesh 6 P doc Ghana 7 P Barbados 7 P Gibraltar 3 P P Belarus 1 P Greece 3 P P Belgium 2 P P P Greenland 7 P Belize 7 P Grenada 7 P Benin 7 P Guadeloupe 7 P Bermuda 7 P Guam 7 P Bhutan 6 P Guatemala 7 P Bolivia 7 P Guernsey 2 P doc P Bonaire 7 P Guinea Republic 7 P Bosnia & Herzegovina 3 P Guinea-Bissau 7 P Botswana 7 P Guinea-Equatorial 7 P Brazil 7 P P Guyana (British) 7 P Brunei 6 P Haiti 7 P Bulgaria 2 P P Honduras 7 P Burkina Faso 7 P P Hong Kong 5 P doc doc Burundi 7 P Hungary 2 P P Cambodia 6 P doc Iceland 3 P P Cameroon 7 P P India 5 P doc Canada 4 P P Indonesia 6 P Canary Islands 3 P Iran 7 P Cape Verde 7 P Iraq 7 P Cayman Islands 7 P Ireland, Rep of 3 P P P Central African Rep 7 P Israel 6 P Chad 7 P Italy 2 P P P Chile 7 P Jamaica 7 P China, People's Rep 5 P doc Japan 5 P P Colombia 7 P P Jersey 2 P doc P Comoros 7 P Jordan 6 P Congo 7 P P Kazakhstan 1 P P Congo, Dem Rep of 7 P Kenya 7 P P Cook Islands 7 P Kiribati 7 P Costa Rica 7 P Korea, D.P.R of 6 P Cote d'Ivoire 7 P doc Korea, Rep of 5 P P Croatia 3 P doc Kosovo 3 P Cuba 7 P Kuwait 6 P Curacao 7 P Kyrgyzstan 1 P Cyprus 3 P doc Laos 6 P Czech Republic 2 P P P Latvia 2 P Denmark 3 P P P Lebanon 6 P P Djibouti 7 P Lesotho 7 P Dominica 7 P Liberia 7 P Dominican Republic 7 P Libya 7 P doc = document contents only P = document and non-document contents Table continues overleaf For transit times and the availability of DHL Express 12:00 and DHL Express 9:00 for your origin and destination address, please refer to the DHL Capability Tool at dct.dhl.com. Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.
17 DHL Service & Rate Guide 2020: Ukraine ZONES AND RATES The International How to Ship Shipping Zones and Services Specialists with DHL Express Tools Rates Calculate the Price of Optional Service Capability Export Import Domestic Zones Surcharges Your Shipment Services and Rating Zones Services Services and Rates SERVICE CAPABILITY AND RATING ZONES DHL DHL DHL DHL DHL DHL DHL DHL Country/Territory Zone Express Express Express Express Country/Territory Zone Express Express Express Express Worldwide 9:00 10:30 12:00 Worldwide 9:00 10:30 12:00 Liechtenstein 2 P Saudi Arabia 6 P Lithuania 2 P doc Senegal 7 P P Luxembourg 2 P P P Serbia, Rep of 3 P Macau 6 P Seychelles 7 P Madagascar 7 P Sierra Leone 7 P Malawi 7 P Singapore 5 P doc doc Malaysia 5 P P Slovakia 2 P P P Maldives 7 P Slovenia 3 P doc P Mali 7 P doc Solomon Islands 7 P Malta 3 P doc Somalia 7 P Marshall Islands 7 P Somaliland (N. Somalia) 7 P Martinique 7 P South Africa 7 P doc Mauritania 7 P South Sudan 7 P Mauritius 7 P Spain 3 P doc P Mayotte 7 P Sri Lanka 6 P Mexico 7 P St. Barthelemy 7 P Micronesia 7 P St. Eustatius 7 P Moldova, Rep Of 1 P St. Helena 7 P Monaco 2 P St. Kitts 7 P Mongolia 7 P St. Lucia 7 P Montenegro, Rep of 3 P St. Maarten 7 P Montserrat 7 P St. Vincent 7 P Morocco 7 P doc Sudan 7 P Mozambique 7 P doc Suriname 7 P Myanmar 6 P Swaziland 7 P Namibia 7 P doc Sweden 3 P P P Nauru, Rep Of 7 P Switzerland 2 P P P Nepal 6 P Syria 6 P Netherlands 2 P P P Tahiti 7 P Netherlands Antilles 7 P Taiwan 5 P P Nevis 7 P Tajikistan 1 P New Caledonia 7 P Tanzania 7 P doc doc New Zealand 7 P Thailand 6 P P Nicaragua 7 P Timor-Leste 7 P Niger 7 P Togo 7 P Nigeria 7 P Tonga 7 P Niue 7 P Trinidad & Tobago 7 P North Macedonia 3 P Tunisia 7 P Norway 3 P P Turkey 2 P P Oman 6 P Turkmenistan 7 P Pakistan 7 P Turks & Caicos Islands 7 P Palau 7 P Tuvalu 7 P Panama 7 P doc Uganda 7 P doc doc Papua New Guinea 7 P United Arab Emirates 6 P P Paraguay 7 P P United Kingdom 2 P P P Peru 7 P United States of America 4 P P P Philippines 6 P P Uruguay 7 P Poland 1 P doc P Uzbekistan 1 P Portugal 3 P doc P Vanuatu 7 P Puerto Rico 7 P Vatican City 2 P Qatar 6 P Venezuela 7 P Reunion, Island Of 7 P Vietnam 6 P Romania 1 P Virgin Islands (British) 7 P Russian Federation 1 P doc P Virgin Islands (US) 7 P Rwanda 7 P Yemen, Rep of 6 P Samoa 7 P Zambia 7 P P San Marino 2 P doc Zimbabwe 7 P doc Sao Tome & Principe 7 P doc = document contents only P = document and non-document contents For transit times and the availability of DHL Express 12:00 and DHL Express 9:00 for your origin and destination address, please refer to the DHL Capability Tool at dct.dhl.com. Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.
18 DHL Service & Rate Guide 2020: Ukraine ZONES AND RATES The International How to Ship Shipping Zones and Services Specialists with DHL Express Tools Rates Calculate the Price of Optional Service Capability Export Import Domestic Zones Surcharges Your Shipment Services and Rating Zones Services Services and Rates Export rates by zone and product DHL EXPRESS WORLDWIDE Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Documents only up to 2kg 0.3 1075 1290 1380 1471 1787 1867 2166 0.5 1145 1391 1472 1563 1910 1991 2280 1 1525 1787 1884 2045 2376 2462 2810 1.5 1782 2092 2238 2479 2826 2912 3303 2 2039 2397 2592 2913 3276 3362 3796 Documents from 2.5kg and non-documents from 0.5kg 0.5 1333 1552 1622 1686 2060 2157 2440 1 1612 1895 1992 2109 2456 2569 2911 1.5 1891 2179 2362 2591 2922 3046 3436 2 2170 2463 2732 3073 3388 3523 3961 2.5 2417 2720 2989 3550 3768 3978 4454 3 2641 2967 3337 3930 4202 4428 4915 3.5 2865 3214 3685 4310 4636 4878 5376 4 3089 3461 4033 4690 5070 5328 5837 4.5 3313 3708 4381 5070 5504 5778 6298 5 3537 3955 4729 5450 5938 6228 6759 5.5 3709 4105 4906 5622 6174 6485 7097 6 3881 4255 5083 5794 6410 6742 7435 6.5 4053 4405 5260 5966 6646 6999 7773 7 4225 4555 5437 6138 6882 7256 8111 7.5 4397 4705 5614 6310 7118 7513 8449 8 4569 4855 5791 6482 7354 7770 8787 8.5 4741 5005 5968 6654 7590 8027 9125 9 4913 5155 6145 6826 7826 8284 9463 9.5 5085 5305 6322 6998 8062 8541 9801 10 5257 5455 6499 7170 8298 8798 10139 10.5 5379 5583 6670 7347 8496 8991 10423 11 5501 5711 6841 7524 8694 9184 10707 11.5 5623 5839 7012 7701 8892 9377 10991 12 5745 5967 7183 7878 9090 9570 11275 12.5 5867 6095 7354 8055 9288 9763 11559 13 5989 6223 7525 8232 9486 9956 11843 13.5 6111 6351 7696 8409 9684 10149 12127 14 6233 6479 7867 8586 9882 10342 12411 14.5 6355 6607 8038 8763 10080 10535 12695 15 6477 6735 8209 8940 10278 10728 12979 15.5 6599 6863 8380 9117 10476 10921 13263 16 6721 6991 8551 9294 10674 11114 13547 16.5 6843 7119 8722 9471 10872 11307 13831 17 6965 7247 8893 9648 11070 11500 14115 Table continues overleaf
19 DHL Service & Rate Guide 2020: Ukraine ZONES AND RATES The International How to Ship Shipping Zones and Services Specialists with DHL Express Tools Rates Calculate the Price of Optional Service Capability Export Import Domestic Zones Surcharges Your Shipment Services and Rating Zones Services Services and Rates Export rates by zone and product DHL EXPRESS WORLDWIDE Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 17.5 7087 7375 9064 9825 11268 11693 14399 18 7209 7503 9235 10002 11466 11886 14683 18.5 7331 7631 9406 10179 11664 12079 14967 19 7453 7759 9577 10356 11862 12272 15251 19.5 7575 7887 9748 10533 12060 12465 15535 20 7697 8015 9919 10710 12258 12658 15819 20.5 7845 8155 10043 10839 12419 12819 16114 21 7993 8295 10167 10968 12580 12980 16409 21.5 8141 8435 10291 11097 12741 13141 16704 22 8289 8575 10415 11226 12902 13302 16999 22.5 8437 8715 10539 11355 13063 13463 17294 23 8585 8855 10663 11484 13224 13624 17589 23.5 8733 8995 10787 11613 13385 13785 17884 24 8881 9135 10911 11742 13546 13946 18179 24.5 9029 9275 11035 11871 13707 14107 18474 25 9177 9415 11159 12000 13868 14268 18769 25.5 9325 9555 11283 12129 14029 14429 19064 26 9473 9695 11407 12258 14190 14590 19359 26.5 9621 9835 11531 12387 14351 14751 19654 27 9769 9975 11655 12516 14512 14912 19949 27.5 9917 10115 11779 12645 14673 15073 20244 28 10065 10255 11903 12774 14834 15234 20539 28.5 10213 10395 12027 12903 14995 15395 20834 29 10361 10535 12151 13032 15156 15556 21129 29.5 10509 10675 12275 13161 15317 15717 21424 30 10657 10815 12399 13290 15478 15878 21719 For each additional 1kg 30.1 - 70.0 263 268 257 247 370 380 552 70.1 - 300.0 276 277 279 289 377 386 594 300.1 - 1000* 290 290 293 303 395 405 623 DHL Express 12:00 – Guaranteed delivery before 12:00 on the next possible working day to over 75 countries worldwide. Add 155 UAH to the DHL Express Worldwide prices. DHL Express 10:30 – Guaranteed delivery before 10:30 on the next possible working day. Add 310 UAH to the DHL Express Worldwide prices. DHL Express 9:00 – Guaranteed delivery before 9:00 on the next possible working day to over 53 countries worldwide. Add 775 UAH to the DHL Express Worldwide prices. Weights are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter. Rates are in UAH and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges. Terms and conditions apply – see dhl.com.ua/express for details. *DHL Express does not accept shipments exceeding 1000kg, or containing pieces exceeding 300kg or 300cm in length, and/or not meeting DHL standards for packing. Refer to our Packing Guide on dhl.com.ua/packingguide. These network restrictions are subject to change with 30 days’ notice. In the event any country leaves the European Union, DHL reserves the right to change rates or zones with 30 days’ notice.
20 DHL Service & Rate Guide 2020: Ukraine ZONES AND RATES The International How to Ship Shipping Zones and Services Specialists with DHL Express Tools Rates Calculate the Price of Optional Service Capability Export Import Domestic Zones Surcharges Your Shipment Services and Rating Zones Services Services and Rates Import rates by zone and product DHL EXPRESS WORLDWIDE IMPORT Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Documents only up to 2kg 0.3 1365 1638 1757 1854 2266 2339 2725 1 1705 2025 2133 2287 2663 2772 3215 1.5 1942 2293 2448 2689 3060 3190 3653 2 2179 2561 2763 3091 3457 3608 4091 Documents from 2.5kg and non-documents from 0.5kg 0.5 1710 1968 2102 2189 2648 2720 3121 1 1947 2293 2422 2550 2978 3107 3518 1.5 2251 2602 2798 3009 3432 3576 4033 2 2555 2911 3174 3468 3886 4045 4548 2.5 2870 3336 3629 4183 4561 4775 5333 3 3095 3576 3949 4581 4986 5245 5808 3.5 3320 3816 4269 4979 5411 5715 6283 4 3545 4056 4589 5377 5836 6185 6758 4.5 3770 4296 4909 5775 6261 6655 7233 5 3995 4536 5229 6173 6686 7125 7708 5.5 4177 4691 5449 6368 6948 7404 8088 6 4359 4846 5669 6563 7210 7683 8468 6.5 4541 5001 5889 6758 7472 7962 8848 7 4723 5156 6109 6953 7734 8241 9228 7.5 4905 5311 6329 7148 7996 8520 9608 8 5087 5466 6549 7343 8258 8799 9988 8.5 5269 5621 6769 7538 8520 9078 10368 9 5451 5776 6989 7733 8782 9357 10748 9.5 5633 5931 7209 7928 9044 9636 11128 10 5815 6086 7429 8123 9306 9915 11508 10.5 5963 6234 7606 8329 9542 10146 11835 11 6111 6382 7783 8535 9778 10377 12162 11.5 6259 6530 7960 8741 10014 10608 12489 12 6407 6678 8137 8947 10250 10839 12816 12.5 6555 6826 8314 9153 10486 11070 13143 13 6703 6974 8491 9359 10722 11301 13470 13.5 6851 7122 8668 9565 10958 11532 13797 14 6999 7270 8845 9771 11194 11763 14124 14.5 7147 7418 9022 9977 11430 11994 14451 15 7295 7566 9199 10183 11666 12225 14778 15.5 7443 7714 9376 10389 11902 12456 15105 16 7591 7862 9553 10595 12138 12687 15432 16.5 7739 8010 9730 10801 12374 12918 15759 17 7887 8158 9907 11007 12610 13149 16086 Table continues overleaf
21 DHL Service & Rate Guide 2020: Ukraine ZONES AND RATES The International How to Ship Shipping Zones and Services Specialists with DHL Express Tools Rates Calculate the Price of Optional Service Capability Export Import Domestic Zones Surcharges Your Shipment Services and Rating Zones Services Services and Rates Import rates by zone and product DHL EXPRESS WORLDWIDE IMPORT Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 17.5 8035 8306 10084 11213 12846 13380 16413 18 8183 8454 10261 11419 13082 13611 16740 18.5 8331 8602 10438 11625 13318 13842 17067 19 8479 8750 10615 11831 13554 14073 17394 19.5 8627 8898 10792 12037 13790 14304 17721 20 8775 9046 10969 12243 14026 14535 18048 20.5 8917 9188 11119 12388 14203 14723 18375 21 9059 9330 11269 12533 14380 14911 18702 21.5 9201 9472 11419 12678 14557 15099 19029 22 9343 9614 11569 12823 14734 15287 19356 22.5 9485 9756 11719 12968 14911 15475 19683 23 9627 9898 11869 13113 15088 15663 20010 23.5 9769 10040 12019 13258 15265 15851 20337 24 9911 10182 12169 13403 15442 16039 20664 24.5 10053 10324 12319 13548 15619 16227 20991 25 10195 10466 12469 13693 15796 16415 21318 25.5 10337 10608 12619 13838 15973 16603 21645 26 10479 10750 12769 13983 16150 16791 21972 26.5 10621 10892 12919 14128 16327 16979 22299 27 10763 11034 13069 14273 16504 17167 22626 27.5 10905 11176 13219 14418 16681 17355 22953 28 11047 11318 13369 14563 16858 17543 23280 28.5 11189 11460 13519 14708 17035 17731 23607 29 11331 11602 13669 14853 17212 17919 23934 29.5 11473 11744 13819 14998 17389 18107 24261 30 11615 11886 13969 15143 17566 18295 24588 For each additional 1kg 30.1 - 70.0 307 309 289 289 407 461 594 70.1 - 300.0 307 313 330 330 424 461 675 300.1 - 1000* 316 329 347 347 446 485 709 Weights are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter. Rates are in UAH and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges. Terms and conditions apply – see dhl.com.ua/express for details. *DHL Express does not accept shipments exceeding 1000kg, or containing pieces exceeding 300kg or 300cm in length, and/or not meeting DHL standards for packing. Refer to our Packing Guide on dhl.com.ua/packingguide. These network restrictions are subject to change with 30 days’ notice. In the event any country leaves the European Union, DHL reserves the right to change rates or zones with 30 days’ notice.
22 DHL Service & Rate Guide 2020: Ukraine ZONES AND RATES The International How to Ship Shipping Zones and Services Specialists with DHL Express Tools Rates Calculate the Price of Optional Service Capability Export Import Domestic Zones Surcharges Your Shipment Services and Rating Zones Services Services and Rates DOMESTIC ZONES City Zone City Zone City Zone Bahmut 0 Khmelnytskyi 0 Orgiv 0 Baykivtsi 0 Kolomyia 0 Pidryasne 0 Berdyansk 0 Korosten 0 Poltava 0 Berezne 0 Kostopil 0 Priluki 0 Bila Tserkva 0 Kostyantynivka 0 Proliski 0 Bilhorod-Dnistrovskiy 0 Kotovskogo 0 Reni 0 Borshchagivka Petropavlivska 0 Kotsubynske 0 Rivne 0 Borshchagivka Sofievska 0 Kramatorsk 0 Rozivka 0 Bortnychi 0 Kremenchug 0 Rubizhne 0 Boryspil,air-port 0 Kropyvnytskyi 0 Schaslyve 0 Boryspil,city 0 Kryvyj Rig 0 Severodonetsk 0 Boyarka 0 Kyiv 0 Slavutich 0 Brovary 0 Kyiv 0 Slavyansk 0 Burlacha Balka 0 Lubny 0 Smila 0 Chabany 0 Lutsk 0 Solonytsivka 0 Chaiki 0 Lviv 0 Soposhyn 0 Cherkasy 0 LYSYCHANSK 0 Stari Petrivtsi 0 Chernigiv 0 Malin 0 Storoghnutsya 0 Chernivtsi 0 Malokakhovka 0 Stryj 0 Chervonograd 0 Mariupol' 0 Sumy 0 Chornomorsk 0 Melitopol 0 Svyatopetrivske 0 Dergachi 0 Minay 0 Tavriisk 0 Dnipro 0 Mirgorod 0 Ternopol 0 Drogobych 0 Mukachevo 0 Uman 0 Druzhkivka 0 Mykolajiv 0 Uzhhorod 0 Fastiv 0 Mykolayiv 0 Vinnyky 0 Gosha 0 Mykytyntsi 0 Vinnytsa 0 Gostomel 0 Negin 0 Vyshgorod 0 Horishni Plavni (Polt. district) 0 Nemyriv 0 Vyshneve 0 Ivano-Frankivsk 0 Nikopol' 0 Yuvileyne 0 Izmail 0 Nova Kakhovka 0 Yuzhny 0 Kakhovka 0 Novi Petrivtsi 0 Zaporizhya 0 Kalush 0 Novograd-Volynskiy 0 Zdolbunov 0 Kamianets Podilskiy 0 Obuhiv 0 Zhornyska 0 Kamianske 0 Odessa 0 Zhytomyr 0 Kharkiv 0 Oleksandriya 0 Znamianka 0 Kherson 0 Oleshki 0 Zolotonosha 0 DHL reserves the right to change rates or zones without prior notification.
23 DHL Service & Rate Guide 2020: Ukraine ZONES AND RATES The International How to Ship Shipping Zones and Services Specialists with DHL Express Tools Rates Calculate the Price of Optional Service Capability Export Import Domestic Zones Surcharges Your Shipment Services and Rating Zones Services Services and Rates DHL DOMESTIC EXPRESS 18:00* Weight in kg Tariff Weight in kg Tariff Weight in kg Tariff 0.3 235 8.5 557 23 949 0.5 271 9 575 24 975 1 295 9.5 593 25 1001 1.5 314 10 611 26 1027 2 333 637 1053 11 27 2.5 351 12 663 28 1079 3 367 13 689 29 1105 3.5 383 14 715 30 1131 4 399 15 741 40 1451 4.5 415 16 767 50 1771 5 431 17 793 60 2091 5.5 449 467 18 819 70 2411 6 6.5 485 19 845 For each additional 1kg 7 503 20 871 30.1 - 70.0 32 7.5 521 21 897 70.1 - 300.0 29 8 539 22 923 300.1 - 1000* 30 DHL Domestic Express 9:00 - Add 85 UAH to the DHL Domestic Express 18:00 rate. DHL Domestic Express 10:30 - Add 65 UAH to the DHL Domestic Express 18:00 rate. DHL Domestic Express 12:00 - Add 45 UAH to the DHL Domestic Express 18:00 rate. *Rates are in UAH and exclude VAT and all surcharges.. Tariffs valid from 1st January 2020.
DHL Express Ukraine Vul. Luhova 9 Kyiv 04074 Ukraine Tel.: (044) 490 2600 www.dhl.com.ua With shipment tracking, you can keep a constant eye on your delivery and view its status at any time. n Online at: dhl.com.ua n By email: track@dhl.com n By mobile phone: SMS + 44 7720 33 44 55 Valid: 1st January 2020 The information in this guide is correct as of 1st January 2020. DHL reserves the right to amend or modify any of the information at any time.
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