Service Delivery & Budget Implementation Plan Year: 2022/2023
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TABLE OF CONTENTS Approval by the Executive Mayor 3 1. Introduction 4 2. Implementation 5 2.1 Reporting and Oversight 5 3. Financial Targets 7 3.1 Revenue by Source 7 3.2 Revenue by Vote 8 3.3 Budget Revenue Graph 9 3.4 Source of Budgeted Income Graph 10 4. Expenditure Budgets 11 4.1 Operating Expenditure by Vote 11 4.2 Operating Expenditure by Type 13 4.3 Budgeted Expenditure Graph 14 5. Capital Capital EXpenditure 15 5.1 Capital Program 2022/23 17 6. Institutional Strategic Service Delivery Implementation Plan 18 7. MFMA Circular 88: Annexure to the 2021/22 SDBIP 33 7.1 Output Indicators for Quarterly Reporting 33 7.2 Output Indicators for Annual Reporting 36 7.3 Quarterly Compliance Reporting Indicators 38 7.4 Annual Compliance Reporting Indicators 39 7.5 Compliance Questions 40 7.6 Outcome Indicators for Annual Reporting 41 2
APPROVAL BY THE EXECUTIVE MAYOR In terms of the provisions of Section 53(1)(c) of the Local Government Municipal Finance Management Act (56,2003), the 2022/23 Service Delivery and Budget Implementation Plan is herewith approved by the Executive Mayor of Kouga Municipality. H. Hendricks 28 June 2022 Date: …………………….. Executive Mayor 3
1. INTRODUCTION The Service Delivery and Budget Implementation Plan (SDBIP) gives effect to the IDP and the budget of the municipality. It is an expression of the objectives of the Municipality in quantifiable outcomes that will be implemented by the administration for the financial period from 1 July 2022 to 30 June 2023 (the Municipal financial year). It includes the service delivery targets and performance indicators for each quarter which is linked to the performance agreements of senior management. It therefore facilitates oversight over financial and non- financial performance of the municipality and allows the Municipal Manager to monitor the performance of the Directors, the Mayor/Council to monitor the performance of the Municipal Manager, and the Community to monitor the performance of the Municipality as a whole. In terms of Section 53(1)(c)(ii) of the Local Government: Municipal Finance Management Act (MFMA), the SDBIP is defined as a detailed plan approved by the mayor of a municipality for implementing the municipality’s delivery of municipal services and its annual budget, and which must indicate the following – (a) projections for each month of – (i) revenue to be collected, by source; and (ii) operational and capital expenditure, by vote (b) service delivery targets and performance indicators for each quarter, and (c) other matters prescribed The primary objective of the Service Delivery and Budget implementation Plan thus to detail the implementation of the IDP and budget of Kouga Municipality by setting in year quarterly targets for each of the annual targets as set out in the Integrated Development Plan. The secondary objective is to reduce to writing the objectives of the organization and in doing so, clarifying the required performance levels and allocating accountability to officials which in turn allows oversight of overall institutional performance. The layers of this document will see the objectives reported by the following listed components as well as the comparisons to the 4
Organizational Performance and in turn linked to the individual Directors and their activities within their votes. The major components of the SDBIP are: • Quarterly projections of budgeted income and actual income per vote and per activity • Quarterly projections of budgeted expenditure, both operating and capital, against actual per vote and per activity; • Quarterly projections of the service levels (KPA) achieved against budget spending and comment; • Quarterly projections of service levels in non-financial targets. 2. IMPLEMENTATION The Service Delivery and Budget Implementation Plan (SDBIP) gives effect to the implementation of the IDP and the budget and as such it calls for stringent oversight to ensure that the objectives of Council for the year is achieved and corrective actions can be implemented in good time where required. 2.1 Reporting and Oversight In order to enable and facilitate oversight over the performance of the Institution and the Directorates, the following reporting requirements shall be adhered to: • Monthly progress reports on the implementation of the SDBIP shall be submitted as follows: • The Municipal Manager to the Executive Mayoral Committee in so far as it relates to those Key Performance Indicators where the Municipal Manager is listed as the project Driver; • Directors to the relevant Portfolio Committee in so far as it relates to those Key Performance Indicators assigned to the Director as Program Driver, provided that where any Portfolio Committee does not meet on a monthly basis, reports shall be submitted on a bi- monthly basis; ▪ Submissions on monthly performance progress reports shall also be submitted to the Office of the Municipal Manager by the Directors within five (5) working days of the end of each month, who shall submit to the Office of the Mayor within 10 working days of the end of the month; • The Portfolio Councillor shall after the submission of the Departmental SDBIP Implementation Performance Report to the Portfolio Committee make a submission to the Executive Mayor on 5
the performance of the Directorate on the implementation of the SDBIP. • Quarterly progress reports on the overall implementation of the SDBIP shall be submitted to Council and the Performance Audit Committee; • Quarterly progress reports on the overall implementation of the SDBIP shall be published on the Municipal Web Site to ensure the communities can scrutinize and is made aware of institutional performance; • The quarterly Institutional SDBIP Implementation Reports must be submitted by Ward Councillors at Ward Committee level for discussion on a quarterly basis. 6
3. Financial Targets 3.1. Revenue by Source Budget 2022/23 Quarter 1 Quarter 2 Quarter 3 Quarter 4 Description Budget YearTD YearTD YearTD YearTD YearTD % of Budget Budget Budget Budget Year actual actual actual actual actual Budget R thousands Revenue By Source Property rates 240,849 106,040,903 145,886 186,201 240,849 Service charges - electricity revenue 371,804 120,510 222,835 308,411 371,804 Service charges - water revenue 89,362 21,985 43,263 64,885 89,362 Service charges - sanitation revenue 62,796 16,108 31,099 46,358 62,796 Service charges - refuse revenue 62,858 16,659 31,489 46,346 62,858 Rental of facilities and equipment 2,968 952 1,647 2,309 2,968 Interest earned - external investments 2,811 902 1,560 2,186 2,811 Interest earned - outstanding debtors 13,706 3,426 6,853 10,279 13,706 Fines, penalties and forfeits 1,842 270 467 655 1,842 Licences and permits 8,397 2,411 4,130 6,195 8,397 Agency services 5,352 1,349 2,702 3,990 5,352 Transfers and Subsidies - Operational 177,920 58,116 120,847 177,198 177,920 Other revenue 12,298 10,885 18,505 28,336 12,298 Total Revenue (excluding capital transfers and contributions) 1,052,961 – 359,616 – 631,281 – 883,350 – 1,052,961 – 0.00% 7
3.2. Revenue by Vote Vote Description Budget 2022/23 Quarter 1 Quarter 2 Quarter 3 Quarter 4 Budget YearTD YearTD YearTD YearTD YearTD % of Budget Budget Budget Budget Year actual actual actual actual actual Budget R thousands Revenue by Vote Vote 1 - EXECUTIVE COUNCIL Vote 2 - FINANCIAL SERVICES 358,424 122,412 214,886 300,689 358,424 Vote 3 - CORPORATE SERVICES 975 333 585 818 975 Vote 4 - COMMUNITY SERVICES 117,205 40,029 70,268 98,325 117,205 Vote 5 - INFRASTRUCTURE AND ENGINEERING 607,132 207,352 363,993 509,335 607,132 Vote 6 - PLANNING DEVELOPMENT AND TOURISM 4,960 1,694 2,973 4,161 4,960 Total Revenue by Vote 1,088,696 – 371,820 – 652,705 – 913,328 – 1,088,696 8
3.3. Budgeted Revenue Graph (illustration) Revenue by Vote 700,000 600,000 500,000 400,000 300,000 200,000 100,000 – Budget Year 2022/23 Vote 1 - Executive & Council Vote 2 - Financial Services Vote 3 - Corporate Services Vote 6 - Planning & Development Tourism Vote 5 - Infrastructure and Engineering Vote 4 - Community Services 9
3.4. Source of Budgeted Income Graph (illustration) Fines, penalties Licences and Revenue By Source and forfeits permits 0.17% 0.80% Agency services 0.51% Interest earned - outstanding debtors Transfers and subsidies Other revenue 1.30% 16.90% 1.17% Interest earned - external investments Rental of 0.27% facilities and refuse equipment revenue Property rates 0.28% 5.97% 22.87% sanitation revenue 5.96% water revenue electricity revenue 8.49% 35.31% 10
4. EXPENDITURE - BUDGETS 4.1 Operating Expenditure by Vote Vote Description Budget 2022/23 Quarter 1 Quarter 2 Quarter 3 Quarter 4 Budget YearTD YearTD YearTD YearTD YearTD % of Budget Budget Budget Budget Year actual actual actual actual actual Budget R thousands Expenditure by Vote Vote 1 - EXECUTIVE COUNCIL 58,894 15,440 30,005 43,559 58,894 Vote 2 - FINANCIAL SERVICES 98,012 25,696 49,935 72,491 98,012 Vote 3 - CORPORATE SERVICES 43,088 11,297 21,952 31,868 43,088 Vote 4 - COMMUNITY SERVICES 230,145 60,338 117,254 170,217 230,145 Vote 5 - INFRASTRUCTURE AND ENGINEERING 696,069 182,490 354,631 514,818 696,069 Vote 6 - PLANNING DEVELOPMENT AND TOURISM 37,702 9,884 19,208 27,885 37,702 Total Expenditure by Vote 1,163,909 – 305,145 – 592,986 – 860,838 – 1,163,909 11
EC108 Kouga - Supporting Table SA26 Budgeted monthly revenue and expenditure (municipal vote) Description Ref Budget Year 2022/23 Medium Term Revenue and Expenditure Framework Budget Year Budget Year Budget Year R thousand July Aug Sept. Oct Nov Dec Jan Feb Mar April May June 2022/23 +1 2023/24 +2 2024/25 Revenue by Vote Vote 1 - EXECUTIVE COUNCIL – – – – – – – – – – – – – – – Vote 2 - FINANCIAL SERVICES 98 044 15 618 14 752 16 291 14 953 71 599 11 915 16 582 53 202 15 171 15 081 15 215 358 424 381 710 406 995 Vote 3 - CORPORATE SERVICES 85 95 105 213 86 56 64 (71) 81 85 75 102 975 1 018 1 064 Vote 4 - COMMUNITY SERVICES 28 690 7 679 8 567 9 084 7 574 9 989 8 903 5 719 7 512 8 284 7 443 7 761 117 205 117 410 124 047 Vote 5 - INFRASTRUCTURE AND ENGINEERING 91 293 44 718 53 627 44 515 44 417 44 922 49 098 44 650 56 638 44 416 44 409 44 429 607 132 660 153 711 400 Vote 6 - PLANNING DEVELOPMENT AND TOURISM 431 482 533 1 085 437 284 325 (359) 411 432 381 517 4 960 5 178 5 411 Vote 7 - [NAME OF VOTE 7] – – – – – – – – – – – – – – – Vote 8 - [NAME OF VOTE 8] – – – – – – – – – – – – – – – Vote 9 - [NAME OF VOTE 9] – – – – – – – – – – – – – – – Vote 10 - [NAME OF VOTE 10] – – – – – – – – – – – – – – – Vote 11 - [NAME OF VOTE 11] – – – – – – – – – – – – – – – Vote 12 - [NAME OF VOTE 12] – – – – – – – – – – – – – – – Vote 13 - [NAME OF VOTE 13] – – – – – – – – – – – – – – – Vote 14 - [NAME OF VOTE 14] – – – – – – – – – – – – – – – Vote 15 - [NAME OF VOTE 15] – – – – – – – – – – – – – – – Total Revenue by Vote 218 542 68 593 77 584 71 188 67 468 126 851 70 304 66 521 117 844 68 388 67 388 68 024 1 088 696 1 165 470 1 248 916 Expenditure by Vote to be appropriated Vote 1 - EXECUTIVE COUNCIL 4 917 4 589 4 640 4 757 5 462 4 764 4 898 4 800 4 899 5 333 4 921 4 914 58 894 55 800 58 066 Vote 2 - FINANCIAL SERVICES 9 459 7 625 7 641 7 689 10 718 7 589 7 735 7 723 7 847 7 718 7 398 8 871 98 012 100 545 104 491 Vote 3 - CORPORATE SERVICES 4 252 3 305 3 258 3 456 4 879 3 037 3 347 3 063 3 485 3 288 3 494 4 225 43 088 43 530 44 312 Vote 4 - COMMUNITY SERVICES 22 566 17 716 17 148 18 987 24 336 19 579 17 715 17 091 17 836 17 964 17 377 21 829 230 145 234 876 245 141 Vote 5 - INFRASTRUCTURE AND ENGINEERING 144 287 47 625 57 520 46 970 49 682 54 215 50 265 49 597 50 929 46 965 47 631 50 292 695 979 737 705 788 397 Vote 6 - PLANNING DEVELOPMENT AND TOURISM 2 979 2 440 2 975 2 571 3 597 4 071 3 703 2 462 2 457 3 502 2 636 4 308 37 702 33 566 35 035 Vote 7 - [NAME OF VOTE 7] – – – – – – – – – – – – – – – Vote 8 - [NAME OF VOTE 8] – – – – – – – – – – – – – – – Vote 9 - [NAME OF VOTE 9] – – – – – – – – – – – – – – – Vote 10 - [NAME OF VOTE 10] – – – – – – – – – – – – – – – 12
Vote 11 - [NAME OF VOTE 11] – – – – – – – – – – – – – – – Vote 12 - [NAME OF VOTE 12] – – – – – – – – – – – – – – – Vote 13 - [NAME OF VOTE 13] – – – – – – – – – – – – – – – Vote 14 - [NAME OF VOTE 14] – – – – – – – – – – – – – – – Vote 15 - [NAME OF VOTE 15] – – – – – – – – – – – – – – – Total Expenditure by Vote 188 461 83 301 93 182 84 429 98 675 93 254 87 663 84 736 87 453 84 771 83 456 94 438 1 163 819 1 206 023 1 275 442 (14 (15 (13 (31 Surplus/(Deficit) before assoc. 30 081 708) 598) 241) 207) 33 597 (17 359) (18 215) 30 391 (16 383) (16 068) (26 414) (75 124) (40 553) (26 526) Taxation – – – – – – – – – – – – – – – Attributable to minorities – – – – – – – – – – – – – – – Share of surplus/ (deficit) of associate – – – – – – – – – – – – – – – (14 (15 (13 (31 Surplus/(Deficit) 1 30 081 708) 598) 241) 207) 33 597 (17 359) (18 215) 30 391 (16 383) (16 068) (26 414) (75 124) (40 553) (26 526) 4.2 Operating Expenditure by Type Budget 2022/23 Quarter 1 Quarter 2 Quarter 3 Quarter 4 Description Budget YearTD YearTD YearTD YearTD YearTD % of Budget Budget Budget Budget Year actual actual actual actual actual Budget R thousands Expenditure By Type Employee related costs 391,318 93,300 205,601 298,901 391,318 Remuneration of councillors 14,364 3,591 7,182 10,773 14,364 Debt impairment 42,069 10,517 21,034 31,552 42,069 Depreciation & asset impairment 103,850 25,963 51,925 77,888 103,850 Bulk purchases - electricity 325,900 96,259 166,457 239,347 325,900 Inventory consumed 74,648 17,961 33,248 47,814 74,648 Contracted services 93,375 27,958 48,347 65,775 93,375 Transfers and subsidies 400 100 200 300 400 Other expenditure 117,984 29,496 58,992 88,488 117,984 Total Expenditure 1,163,909 – 305,145 – 592,986 – 860,838 – 1,163,909 – 0.00% 13
4.3 Budgeted Expenditure Graph (illustrative) Expenditure By Type Other expenditure Transfers and subsidies 10.14% 0.03% Contracted services 8.02% Other materials Employee related costs 6.41% 33.62% Bulk purchases 28.00% Remuneration of councillors 1.23% Debt impairment 3.61% Depreciation & asset impairment 8.92% 14
5. CAPITAL EXPENDITURE EC108 Kouga - Supporting Table SA26 Budgeted monthly revenue and expenditure (municipal vote) Description Ref Budget Year 2022/23 Medium Term Revenue and Expenditure Framework Budget Year Budget Year Budget Year R thousand July Aug Sept. Oct Nov Dec Jan Feb Mar April May June 2022/23 +1 2023/24 +2 2024/25 Revenue by Vote Vote 1 - EXECUTIVE COUNCIL – – – – – – – – – – – – – – – Vote 2 - FINANCIAL SERVICES 98 044 15 618 14 752 16 291 14 953 71 599 11 915 16 582 53 202 15 171 15 081 15 215 358 424 381 710 406 995 Vote 3 - CORPORATE SERVICES 85 95 105 213 86 56 64 (71) 81 85 75 102 975 1 018 1 064 Vote 4 - COMMUNITY SERVICES 28 690 7 679 8 567 9 084 7 574 9 989 8 903 5 719 7 512 8 284 7 443 7 761 117 205 117 410 124 047 Vote 5 - INFRASTRUCTURE AND ENGINEERING 91 293 44 718 53 627 44 515 44 417 44 922 49 098 44 650 56 638 44 416 44 409 44 429 607 132 660 153 711 400 Vote 6 - PLANNING DEVELOPMENT AND TOURISM 431 482 533 1 085 437 284 325 (359) 411 432 381 517 4 960 5 178 5 411 Vote 7 - [NAME OF VOTE 7] – – – – – – – – – – – – – – – Vote 8 - [NAME OF VOTE 8] – – – – – – – – – – – – – – – Vote 9 - [NAME OF VOTE 9] – – – – – – – – – – – – – – – Vote 10 - [NAME OF VOTE 10] – – – – – – – – – – – – – – – Vote 11 - [NAME OF VOTE 11] – – – – – – – – – – – – – – – Vote 12 - [NAME OF VOTE 12] – – – – – – – – – – – – – – – Vote 13 - [NAME OF VOTE 13] – – – – – – – – – – – – – – – Vote 14 - [NAME OF VOTE 14] – – – – – – – – – – – – – – – Vote 15 - [NAME OF VOTE 15] – – – – – – – – – – – – – – – Total Revenue by Vote 218 542 68 593 77 584 71 188 67 468 126 851 70 304 66 521 117 844 68 388 67 388 68 024 1 088 696 1 165 470 1 248 916 Expenditure by Vote to be appropriated Vote 1 - EXECUTIVE COUNCIL 4 917 4 589 4 640 4 757 5 462 4 764 4 898 4 800 4 899 5 333 4 921 4 914 58 894 55 800 58 066 Vote 2 - FINANCIAL SERVICES 9 459 7 625 7 641 7 689 10 718 7 589 7 735 7 723 7 847 7 718 7 398 8 871 98 012 100 545 104 491 Vote 3 - CORPORATE SERVICES 4 252 3 305 3 258 3 456 4 879 3 037 3 347 3 063 3 485 3 288 3 494 4 225 43 088 43 530 44 312 Vote 4 - COMMUNITY SERVICES 22 566 17 716 17 148 18 987 24 336 19 579 17 715 17 091 17 836 17 964 17 377 21 829 230 145 234 876 245 141 Vote 5 - INFRASTRUCTURE AND ENGINEERING 144 287 47 625 57 520 46 970 49 682 54 215 50 265 49 597 50 929 46 965 47 631 50 292 695 979 737 705 788 397 Vote 6 - PLANNING DEVELOPMENT AND TOURISM 2 979 2 440 2 975 2 571 3 597 4 071 3 703 2 462 2 457 3 502 2 636 4 308 37 702 33 566 35 035 15
Vote 7 - [NAME OF VOTE 7] – – – – – – – – – – – – – – – Vote 8 - [NAME OF VOTE 8] – – – – – – – – – – – – – – – Vote 9 - [NAME OF VOTE 9] – – – – – – – – – – – – – – – Vote 10 - [NAME OF VOTE 10] – – – – – – – – – – – – – – – Vote 11 - [NAME OF VOTE 11] – – – – – – – – – – – – – – – Vote 12 - [NAME OF VOTE 12] – – – – – – – – – – – – – – – Vote 13 - [NAME OF VOTE 13] – – – – – – – – – – – – – – – Vote 14 - [NAME OF VOTE 14] – – – – – – – – – – – – – – – Vote 15 - [NAME OF VOTE 15] – – – – – – – – – – – – – – – Total Expenditure by Vote 188 461 83 301 93 182 84 429 98 675 93 254 87 663 84 736 87 453 84 771 83 456 94 438 1 163 819 1 206 023 1 275 442 (14 (15 (13 (31 Surplus/(Deficit) before assoc. 30 081 708) 598) 241) 207) 33 597 (17 359) (18 215) 30 391 (16 383) (16 068) (26 414) (75 124) (40 553) (26 526) Taxation – – – – – – – – – – – – – – – Attributable to minorities – – – – – – – – – – – – – – – Share of surplus/ (deficit) of associate – – – – – – – – – – – – – – – (14 (15 (13 (31 Surplus/(Deficit) 1 30 081 708) 598) 241) 207) 33 597 (17 359) (18 215) 30 391 (16 383) (16 068) (26 414) (75 124) (40 553) (26 526) 16
5.1 CAPITAL PROGRAMME: 2022/23 ANNUAL BUDGET ANNUAL BUDGET ANNUAL BUDGET PROJECT DESCRIPTION FUNDING 2022/23 2023/24 2024/25 EXECUTIVE & COUNCIL Ward Development Fund-Capital Projects Internal 750,000 750,000 750,000 750,000 750,000 750,000 FINANCE Furniture and equipment Internal 60,000 Air conditioners-whole of municipality Internal 650,000 Computer Equipment Internal 1,020,000 1,730,000 COMMUNITY SERVICE Fire vehicle Distr. 1,638,000 1,710,072 1,787,025 1,638,000 1,710,072 1,787,025 INFRASTRUCTURE & ENGINEERING Upgrading of Sports Facilities MIG 4,521,739 4,695,652 4,782,608 Upgrade Sanitation System Old Hankey MIG 18,440,235 Upgrading of Gravel Roads in Humansdorp MIG 6,687,112 26,176,869 27,390,173 Ocean View Electrification INEP 6,086,956 6,360,000 Energy Efficiency and Demand-Side Management Grant Projects EEDSMG 3,478,260 4,347,826 Saffery Substation Internal 1,023,347 Repair Leaking Concrete Water Tower Paradise Beach Internal 501,966 Replace 250mm Water Main Mimosa Street Jbay Internal 405,488 New bypass Sewer Rising Main and Pump Stations Jbay Internal 1,195,528 Upgrade Sewer Rising Mains Jbay (La Mer-4A-4B) Pre Internal 902,858 Piped Reticulation - St Francis Bay Internal 355,829 Bulk 66kv Overhead lines Internal 715,068 Mini Fresh Food and Craft Markets in Jbay & Hankey Internal 400,000 Upgrade Loerie sewer pump station Internal 418,318 35,567,486 40,437,737 42,880,607 39,685,486 42,897,809 45,417,632 Transfers recognised - Capital 31,287,086 42,147,809 44,667,632 Internally generated funds 8,398,400 750,000 750,000 39,685,486 42,897,809 45,417,632 17
6. INSTITUTIONAL STRATEGIC SERVICE DELIVERY IMPLEMENTATION PLAN KEY PERFORMANCE MUNICIPAL SFA SDBIP Target AREA Baseline Annual Quarter Quarter Quarter Quarter Evidence Responsible PROJECT NAME IDP Objective (Annual IDP KPI Standards Target 1 Target 2 Target 3 Target 4 Target person Target 2022/23) Infrastructure To manage and 1 Storm Water Number of Water New 1 0 of 1 0 of 1 1 of 1 1 = More than 1 Minutes of the Director KPA1: Basic Services & Infrastructure KPA1: Basic Services & Infrastructure Master Plans ensure the Master Plan Master Plans month after due date meeting of Council Infrastructure (Stormwater; provision of developed by 30 developed by 30 2 = Between 2 week where the Master and Roads & Sewer) basic municipal June 2023, June 2023. and 1 month after due Plan was adopted Engineering Keep Kouga Serviced services and the date reduction of 3 = within 2 weeks of infrastructure due date backlogs. 4 = 2 weeks to 1 month before due date 5 = More than 1 Month before due date Infrastructure To manage and 1 Sewer Master Number of Sewer New 1 0 of 1 0 of 1 1 of 1 1 = More than 1 Minutes of the Director Master Plans ensure the Plan developed by Master Plans month after due date meeting of Council Infrastructure (Stormwater; provision of 30 June 2023, (To developed by 30 2 = Between 2 week where the Master and Roads & Sewer) basic municipal include bucket June 2023. and 1 month after due Plan was adopted Engineering Keep Kouga Serviced services and the eradication plan). date reduction of 3 = within 2 weeks of infrastructure due date backlogs. 4 = 2 weeks to 1 month before due date 5 = More than 1 Month before due date 18
KEY PERFORMANCE MUNICIPAL SFA SDBIP Target AREA Baseline Annual Quarter Quarter Quarter Quarter Evidence Responsible PROJECT NAME IDP Objective (Annual IDP KPI Standards Target 1 Target 2 Target 3 Target 4 Target person Target 2022/23) Water loss To manage and Reduce water % Reduction in 49.1% 35% 35% 35% 35% 35% 1 = No reduction Financial Director KPA1: Basic Services & Keep Kouga Serviced reduction ensure the losses to 35% water losses 2 = Reduction to 36% Statements Infrastructure Infrastructure provision of between water between water 3 = Reduction to 35% indicating water and basic municipal purchased/ purchased/ 4 = Reduction to 34% purchases and Engineering services and the produced and produced and 5 = Reduction to water reduction of water sold/ water sold/ below 33% sold/accounted infrastructure accounted for accounted for for backlogs. Water Quality To manage and 100% Compliance % Compliance New 100% 100% 100% 100% 100% 1 = less than 90% Laboratory results Director KPA1: Basic Services & Keep Kouga Serviced ensure the with SANS with SANS compliance 2 = 91 to on water testing Infrastructure Keep Kouga Safe Infrastructure provision of standards for standards for 97% compliance conducted, and basic municipal drinking water drinking water 3 = 98% compliance calculate Engineering services and the 4 = 99% compliance complaint tests as reduction of 5 = 100% compliance a % of total tests infrastructure backlogs. Water Quality To manage and 60% Blue Drop % Blue drop 39.9% 60% 35 of 45 of 50 of 60 of 1 = less than 50% 2 Blue Drop results Director KPA1: Basic Services & Keep Kouga Serviced ensure the compliance score compliance score 60% 60% 60% 60% = 51 to 59% 3 = 60% Infrastructure Keep Kouga Safe Infrastructure provision of 4 = 61 to 65% 5 = and basic municipal more than 65% Engineering services and the reduction of infrastructure backlogs. Drought To manage and 1 Drought Number of New 1 1 of 1 - - - 1 = More than 1 Minutes of the Director Mitigation/ ensure the Mitigation/ Water Drought month after due date meeting of Council Infrastructure Water Security provision of Security Plan Mitigation/ Water 2 = Between 2 week where the and KPA1: Basic Services & Keep Kouga Serviced basic municipal implemented by Security Plans and 1 month after due Drought Engineering Infrastructure services and the 30 September implemented by date 3= Mitigation/ Water reduction of 2022 30 September within 2 weeks of due Security Plan was infrastructure 2022 date adopted backlogs. 4 = 2 weeks to 1 month before due date 5= More than 1 Month before due date 19
KEY PERFORMANCE MUNICIPAL SFA SDBIP Target AREA Baseline Annual Quarter Quarter Quarter Quarter Evidence Responsible PROJECT NAME IDP Objective (Annual IDP KPI Standards Target 1 Target 2 Target 3 Target 4 Target person Target 2022/23) Effluent To manage and 98% Compliance % Compliance New 98% 98% 98% 98% 98% 1 = less than 90% Number water Director treatment ensure the with SANS with SANS 2 = 91 to 97% samples taken and Infrastructure KPA1: Basic Services & provision of standards standards 3 = 98% laboratory results and Keep Kouga Green Infrastructure basic municipal wastewater wastewater 4 = 99% Engineering services and the treated meeting treated meeting 5 = 100% reduction of discharge discharge infrastructure standards standards backlogs. Effluent To manage and 31% Green Drop % Green Drop 19% 31% 20 of 25 of 30 of 31 of 1 = less than 25% 2 = Green Drop score Director treatment ensure the Score Score 31% 31% 31% 31% 26 to 30% 3 = 31% 4 results Infrastructure KPA1: Basic Services & provision of = 32 to 35% 5 = More and Keep Kouga Green Infrastructure basic municipal than 35% Engineering services and the reduction of infrastructure backlogs. Renewable To manage and 1 Internal Number of New 1 0 of 1 1 of 1 - 1 = More than 1 Minutes of the Director Energy ensure the workshop for a workshops for a month after due date meeting where Infrastructure provision of strategy for Strategy for 2 = Between 2 week the Renewable and KPA1: Basic Services & Keep Kouga Green basic municipal renewable energy renewable energy and 1 month after due Energy Strategy Engineering Infrastructure services and the held by 1 held by 1 date 3= was reduction of December 2022. December 2022. within 2 weeks of due discussed/adopted infrastructure date backlogs. 4 = 2 weeks to 1 month before due date 5= More than 1 Month before due date 20
KEY PERFORMANCE MUNICIPAL SFA SDBIP Target AREA Baseline Annual Quarter Quarter Quarter Quarter Evidence Responsible PROJECT NAME IDP Objective (Annual IDP KPI Standards Target 1 Target 2 Target 3 Target 4 Target person Target 2022/23) Electricity loss To manage and Reduce non- % Reduction in 12.33% 10% 12% 12% 11% 10% 1 = no reduction Financial Director KPA1: Basic Services & Infrastructure reduction ensure the distribution electricity losses 2 = Reduction to 11% statements Infrastructure provision of electricity losses between 3 = Reduction to 10% indicating and basic municipal to 10% between electricity 4 = Reduction to 9%% electricity Engineering Keep Kouga Serviced services and the electricity purchased and 5 = Reduction to less purchases and reduction of purchased and electricity sold/ than 9% electricity infrastructure electricity sold/ accounted for sold/accounted backlogs. accounted for for, calculate % difference between purchased and sold/accounted for MIG Expenditure To manage and 100% of MIG % Expenditure of 41.85% 100% 5 of 45 of 75 of 100 of 1 = less than 90% Financial Director ensure the Grant funding MIG Grant 100% 100% 100% 100% expenditure 2 = 91 to statements Infrastructure KPA1: Basic Services & provision of spent Funding 97% expenditure 3 = indicating % MIG and Keep Kouga Serviced Infrastructure basic municipal 98% expenditure expenditure Engineering services and the 4 = 99% expenditure against MIG reduction of 5 = 100% expenditure received for the infrastructure year under review backlogs. (roll overs to be included in received and spent) Building energy 1 Climate Change New 1 0 of 1 1 of 1 - 1 = More than 1 Minutes of the Director efficiency Strategy month after due date meeting of Council Community developed by 1 2 = Between 2 week where the Climate Services KPA1: Basic Services & Keep Kouga Green December 2022 and 1 month after due Change Strategy Number of Infrastructure date 3= was adopted Climate Change Climate Change within 2 weeks of due Strategies Management date developed by 31 4 = 2 weeks to 1 December 2022 month before due date 5= More than 1 Month before due date 21
KEY PERFORMANCE MUNICIPAL SFA SDBIP Target AREA Baseline Annual Quarter Quarter Quarter Quarter Evidence Responsible PROJECT NAME IDP Objective (Annual IDP KPI Standards Target 1 Target 2 Target 3 Target 4 Target person Target 2022/23) Climate Change Building energy 100% of municipal % of municipal New 100% 0 of 0 of 0 of 100 of 1 = less than 90% Number of Director KPA1: Basic Services & Management efficiency buildings have an buildings with an 100% 100% 100% 100% 2 = 91 to 97% buildings and Infrastructure Keep Kouga Green Infrastructure energy efficiency energy efficiency 3 = 98% energy efficiency and improvement plan improvement plan 4 = 99% improvement Engineering 30 June 2023 5 = 100% plans Cemetery To manage and 1 Cemetery Number of New 1 0 of 1 0 of 1 1 of 1 1 = More than 1 Proof of Director Management ensure the Management Cemetery month after due date acquisition of Community provision of System Management 2 = Between 2 week cemetery Services KPA1: Basic Services & Keep Kouga Serviced basic municipal implemented by Systems and 1 month after due management Infrastructure services and the 31 March 2023 implemented by date 3= system and proof reduction of 31 March 2023 within 2 weeks of due of implementation infrastructure date backlogs. 4 = 2 weeks to 1 month before due date 5= More than 1 Month before due date Waste Reduction To manage and 20 000-ton waste Tonnage of waste 15 000 15 000 4 000 8 500 of 13 500 of 20 000 of 1 = less than 10 000 Proof of recycling Director ensure the recycled at recycled at the of 20 20 000 20 000 20 000 2 = 10 100 to 15 000 Community KPA1: Basic Services & Keep Kouga Serviced provision of Humansdorp Humansdorp 000 3 = 15 100 to 18 000 Services Infrastructure basic municipal Landfill Site Landfill Site 4 = 18 100 to 20 000 services and the 5 = more than 20 000 reduction of infrastructure backlogs. 22
KEY PERFORMANCE MUNICIPAL SFA SDBIP Target AREA Baseline Annual Quarter Quarter Quarter Quarter Evidence Responsible PROJECT NAME IDP Objective (Annual IDP KPI Standards Target 1 Target 2 Target 3 Target 4 Target person Target 2022/23) Employment To ensure that 1 AM (Senior Number of Snr 2 AM 1 AM - - - 1 AM 1 = None Employment Director Development and Transformation Equity municipal Management) and Management and 2 AF (Snr) (Snr) 2 = 3 AM, 1 AF Equity Plan and Corporate KPA 2: Municipal Institutional Compliance services are 5 AM, 3 AF Professionally 5 AM 5 AM 3 = 4 AM, 2 AF proof of Services Keep Kouga Growing administered in (Professionally qualified 3 AF 3 AF 4 = 5 AM, 3 AF appointments accordance with qualified) appointments (Prof) (Prof) 5 = More than 5 AM made to at Senior the principles of appointed in made in and 3 AF management and transparency compliance with compliance with professionally and the employment the employment qualified levels accountability to equity plan (3 equity plan (3 ensure good highest levels of highest levels of governance employment) employment) through service excellence Staff Skills To ensure that 100% Expenditure % Expenditure of 98% 100% 5 of 20 of 75 of 100 of 1 = less than 90% Financial Director Development and Transformation Development municipal of LGSETA funding LGSETA funding 100% 100% 100% 100% expenditure statements Corporate KPA 2: Municipal Institutional services are received for staff received for staff 2 = 91 to 96% indicating LGSETA Services administered in development development expenditure grant funding and Keep Kouga Growing accordance with 3 = 97% expenditure expenditure the principles of 4 = 98% expenditure transparency 5 = 100% expenditure and accountability to ensure good governance through service excellence 23
KEY PERFORMANCE MUNICIPAL SFA SDBIP Target AREA Baseline Annual Quarter Quarter Quarter Quarter Evidence Responsible PROJECT NAME IDP Objective (Annual IDP KPI Standards Target 1 Target 2 Target 3 Target 4 Target person Target 2022/23) Staff Skills To ensure that 30 frontline Staff Number of New 30 0 of 30 30 of 30 - - 1 = None Training records Director Development and Transformation Development municipal members given frontline staff 2 = 1 to 29 Corporate KPA 2: Municipal Institutional services are Batho Pele members that 3 = 30 Services Keep Kouga Growing administered in Training by 30 went on Batho 4 = 31 to 40 accordance with June 2023 Pele Training 5 = More than 40 the principles of transparency and accountability to ensure good governance through service excellence Staff To ensure that Vacancy rate of % Vacancy rate 3% 3% 3% 2.9% 2.8% 2.8% 1 = vacancy rate more Organogram Director Development and Transformation appointment municipal less than 3% over over a 3-month than 5% funded positions, Corporate KPA 2: Municipal Institutional services are a 3-month period period against 2 = Vacancy rate of proof of vacancies Services administered in against approved approved 4% and appointments Keep Kouga Growing accordance with Organogram Organogram 3 = vacancy rate of 3% the principles of 4 = vacancy rate of transparency 2% and 5 = vacancy rate less accountability to than 2% ensure good governance through service excellence Job Creation To provide 110 FTE Jobs Number of FTE New 110 50 of 80 of 110 100 of 110 of 1 = less than 50 Job creation Director planning services created through jobs created 110 110 110 2 = 51 to 100 records Planning, KPA 3: Local Economic Keep Kouga Growing that encourage LED initiatives and through LED 3 = 101 to 110 Development Development economic capital programs initiatives and 4 = 111 to 115 and Tourism upliftment and capital programs 5 = More than 115 Development in the Municipal Area. 24
KEY PERFORMANCE MUNICIPAL SFA SDBIP Target AREA Baseline Annual Quarter Quarter Quarter Quarter Evidence Responsible PROJECT NAME IDP Objective (Annual IDP KPI Standards Target 1 Target 2 Target 3 Target 4 Target person Target 2022/23) To provide 1 Online Customer Number of Online New 1 0 of 1 0 of 1 1 of 1 - 1 = More than 1 Proof of system Director planning services tracking system customer tracking month after due date availability and Planning, that encourage for land use and systems for land 2 = Between 2 week implementation Development KPA 3: Local Economic Keep Kouga Growing economic building plan use and building and 1 month after due and Tourism Development upliftment and applications plan applications date 3= Land Use and Development I implemented by implemented by within 2 weeks of due Building Plan the Municipal 31 March 2023 31 March 2023 date Approval Area. 4 = 2 weeks to 1 month before due date 5= More than 1 Month before due date External To provide Complete 1 Number of New 1 0 of 1 0 of 1 0 of 1 1 of 1 1 = More than 1 month Proof of Director Investments planning services feasibility study feasibility studies after due date establishment Planning, KPA 3: Local Economic that encourage for the completed for the 2 = Between 2 week Development Keep Kouga Growing economic establishment of a establishment of a and 1 month after due and Tourism Development upliftment and LED Special LED Special date 3= Development I Purpose Vehicle Purpose Vehicle within 2 weeks of due the Municipal by 30 June 2023 completed by 30 date Area. June 2023 4 = 2 weeks to 1 month before due date 5 = More than 1 Month before due date 1 Corporate Social New 1 1 = More than 1 Minutes of the Director Responsibility month after due date meeting of Council Planning, To provide Policy developed 2 = Between 2 week where the Development KPA 3: Local Economic Keep Kouga Growing planning services by 30 June 2023 Number of and 1 month after due Corporate Social and Tourism Development that encourage Corporate Social date 3= Responsibility Corporate Social economic Responsibility within 2 weeks of due Policy was 0 of 1 0 of 1 0 of 1 1 of 1 Responsibility upliftment and Policy developed date adopted Development I by 31 December 4 = 2 weeks to 1 the Municipal 2023 month before due Area. date 5= More than 1 Month before due date 25
KEY PERFORMANCE MUNICIPAL SFA SDBIP Target AREA Baseline Annual Quarter Quarter Quarter Quarter Evidence Responsible PROJECT NAME IDP Objective (Annual IDP KPI Standards Target 1 Target 2 Target 3 Target 4 Target person Target 2022/23) Smart City To provide 1 Strategic Session Number of New 1 0 of 1 1 of 1 - - 1 = More than 1 month Minutes of the Director planning services held by 1 Strategic Sessions after due date Strategic Session Planning, KPA 3: Local Economic that encourage December 2022 held by 1 2 = Between 2 week towards the Development Keep Kouga Smart economic towards the December 2022 and 1 month after due development of and Tourism Development upliftment and development of a for the date 3= Development I Strategy for the development of a within 2 weeks of due the Municipal implementation of Strategy for the date Area. the Smart City implementation of 4 = 2 weeks to 1 month concept the Smart City before due date concept 5 = More than 1 Month before due date Revenue To manage and 95% Revenue % Revenue 94.41% 95% 95% 95% 95% 95% 1 = Less than 90% Financial Chief Financial KPA 4: Municipal Financial Viability Collection Develop financial collected against collected against 2 = 90 to 94.99% Statements on Officer services to revenue raised revenue raised 3 = 95% revenue raised ensure financial 4 = 95.01 to 96% and revenue Keep Kouga Growing and Management viability, 5 = More than 96% % collected. (Debt compliance & older than 60 days reporting. to be excluded from revenue collection rates) Viability Creditor To manage and 100% of creditors % of creditors 100% 100% 100% 100% 100% 100% 1 = less than 90% Record of invoices Chief Financial Payments Develop financial paid within 30 paid within 30 2 = 91 to 97% submitted and Officer services to days of invoice days from date of 3 = 98% paid calculated as ensure financial invoice 4 = 99% a % paid within 30 Keep Kouga Growing and Management viability, 5 = 100% days KPA 4: Municipal Financial compliance & reporting. 26
KEY PERFORMANCE MUNICIPAL SFA SDBIP Target AREA Baseline Annual Quarter Quarter Quarter Quarter Evidence Responsible PROJECT NAME IDP Objective (Annual IDP KPI Standards Target 1 Target 2 Target 3 Target 4 Target person Target 2022/23) Staff Costs To manage and 34.8% of total % Of total 34.26% 35% 35% 35% 35% 35% 1 = More than 40% Financial Director KPA 4: Municipal Financial Viability and Develop financial operational operational 2 = 35 to 39% statements Corporate services to expenditure expenditure 3 = 34.8% indicating total Services ensure financial attributable to attributable to 4 = 33 to 34% operational Keep Kouga Growing viability, staff costs staff costs 5 = Less than 34% expenditure and Management compliance & staff cost reporting. expressed as a % of total OPEX Financial To manage and Current Ratio of Current Ratio 0.58:1 0.91:1 0.9:1 0.9:1 0.9:1 0.9:1 1 = less than 0.1:1 Financial Chief Financial KPA 4: Municipal Financial Viability and Viability Develop financial 0.9:1 2 = 0.1:1 statements Officer services to 3 = 0.9:1 indicating current ensure financial 4 = 1.0:1 ratio Keep Kouga Growing viability, 5 = More than 1.0:1 Management compliance & reporting. 27
KEY PERFORMANCE MUNICIPAL SFA SDBIP Target AREA Baseline Annual Quarter Quarter Quarter Quarter Evidence Responsible PROJECT NAME IDP Objective (Annual IDP KPI Standards Target 1 Target 2 Target 3 Target 4 Target person Target 2022/23) Financial To manage and 1.32:1 0.01:1 1 = less than 0.001:1 Financial Chief Financial KPA 4: Municipal Financial Viability Viability Develop financial 2 = 0.001:1 to 0.009:1 statements Officer services to 3 = 0.01:1 indicating liquidity ensure financial 4 = 0.02:1 to 0.09:1 ratio Keep Kouga Growing and Management viability, 5 = Better than 0.9:1 compliance & Liquidity ratio of reporting. 0.01:1 Liquidity ratio 0.01:1 0.01:1 0.01:1 0.01:1 Audit Outcomes To manage and 100% % Implementation New 100% 0 of 25 of 100 of 1 = less than 90% AG report and Deputy KPA 4: Municipal Financial Viability and Develop financial Implementation of of corrective 100% 100% 100% 2 = 91 to 97% Management Municipal services to corrective actions actions to address 3 = 98% Letters and proof Manager ensure financial to address AG AG findings 4 = 99% of corrective viability, findings 5 = 100% actions taken Keep Kouga Growing compliance & Management reporting. 28
KEY PERFORMANCE MUNICIPAL SFA SDBIP Target AREA Baseline Annual Quarter Quarter Quarter Quarter Evidence Responsible PROJECT NAME IDP Objective (Annual IDP KPI Standards Target 1 Target 2 Target 3 Target 4 Target person Target 2022/23) Indigent Support To manage and 100% of indigent % of indigent 100% 100% 100% 100% 100% 100% 1 = less than 90% Indigent Register Chief Financial Viability and Management KPA 4: Municipal Financial develop financial residents as per residents as per 2 = 91 to 97% and Financial Officer services to Indigent Register indigent register 3 = 98% Statements Keep Kouga Growing ensure financial with access to free with access to free 4 = 99% indicating Indigent viability, basic services basic services 5 = 100% Support compliance & reporting. Procurement To manage and 1 Electronic Number of New 1 0 of 1 1 of 1 - - 1 = More than 1 month Proof of system Chief Financial KPA 4: Municipal Financial Viability and Planning develop financial purchasing system Electronic after due date implementation Officer services to implemented by purchasing 2 = Between 2 week ensure financial 31 December systems and 1 month after due Keep Kouga Growing viability, 2022 implemented by 1 date 3= Management compliance & December 2022 within 2 weeks of due reporting. date 4 = 2 weeks to 1 month before due date 5 = More than 1 Month before due date Capital Budget To manage and 100% Completion % Completion of New 100% 5 of 45 of 75 of 100 of 1 = less than 90% Completion Directors Viability and Management KPA 4: Municipal Financial Expenditure develop financial of internally internally funded 100% 100% 100% 100% 2 = 91 to 97% certificates for services to funded capital capital projects 3 = 98% internally funded Keep Kouga Growing ensure financial projects 4 = 99% capital projects viability, 5 = 100% compliance & reporting. 29
KEY PERFORMANCE MUNICIPAL SFA SDBIP Target AREA Baseline Annual Quarter Quarter Quarter Quarter Evidence Responsible PROJECT NAME IDP Objective (Annual IDP KPI Standards Target 1 Target 2 Target 3 Target 4 Target person Target 2022/23) Financial To manage and 1 Long Term Number of Long- New 1 0 of 1 0 of 1 0 of 1 1 of 1 1 = More than 1 month Minutes of the Chief Financial KPA 4: Municipal Financial Viability and Planning develop financial Financial Plan Term Financial after due date meeting of Council Officer services to completed by 30 Plans completed 2 = Between 2 where the Long- ensure financial June 2023 by 30 June 2023 week and 1 month Term Financial viability, after due date Plan was adopted Keep Kouga Growing compliance & 3 = within 2 weeks of Management reporting. due date 4 = 2 weeks to 1 month before due date 5 = More than 1 Month before due date Functionality of To manage and 98% up time of ICT % Up time of ICT New 98% 98% 98% 98% 98% 1 = less than 90% ICT System up Chief Financial KPA 4: Municipal Financial Viability Finance develop financial System System 2 = 91 to 97% time reports Officer Management services to 3 = 98% System ensure financial 4 = 99% Keep Kouga Growing and Management viability, 5 = 100% compliance & reporting. 30
KEY PERFORMANCE MUNICIPAL SFA SDBIP Target AREA Baseline Annual Quarter Quarter Quarter Quarter Evidence Responsible PROJECT NAME IDP Objective (Annual IDP KPI Standards Target 1 Target 2 Target 3 Target 4 Target person Target 2022/23) Performance To ensure that Improve overall % Improvement in 86.75% 91.75% 0 of 5% 0 of 5% 0 of 5% 5 of 5% 1 = no improvement Annual Municipal KPA 5: Good Governance and Public Management municipal Institutional SDBIP overall 2 = improvement up to Institutional Manager services are implementation institutional SDBIP 4.9% Performance administered in performance by implementation 3 = 5% improvement Report Good Governance accordance with 5% compared to performance 4 = 5.1 to 6% Participation the principles of previous year. compared to improvement transparency previous year 5 = More than 6% and improvement accountability to ensure good governance through service excellence. To ensure that 100% of staff % of staff below New 100% 5 of 25 of 50 of 100 of 1 = Less than 50% 2 System Municipal KPA 5: Good Governance and Public municipal members below senior 100% 100% 100% 100% = 51 to 80% 3 = 81 to participation Manager services are the Senior management level 90% 4 = 91 to 95% 5 records administered in Management that participates in = more than 95% Good Governance accordance with Level participates the performance Participation Cascade the principles of in the management Performance transparency performance system Management and management accountability to system ensure good governance through service excellence. 31
KEY PERFORMANCE MUNICIPAL SFA SDBIP Target AREA Baseline Annual Quarter Quarter Quarter Quarter Evidence Responsible PROJECT NAME IDP Objective (Annual IDP KPI Standards Target 1 Target 2 Target 3 Target 4 Target person Target 2022/23) To ensure that 1 Service Charter Number of Service New 1 0 of 1 0 of 1 1 of 1 0 1 = More than 1 month Minutes of the Municipal KPA 5: Good Governance and Public municipal (Which includes Charters after due date meeting of Council Manager and services are service standards Developed by 31 2 = Between 2 where the service All Directors administered in for all March 2023 week and 1 month charter was Good Governance accordance with Departments) after due date adopted Participation Cascade the principles of developed by 31 3 = within 2 weeks of Performance transparency March 2023 due date Management and 4 = 2 weeks to 1 month accountability to before due date ensure good 5 = More than 1 governance Month before due through service date excellence. 32
7. MFMA CIRCULAR 88: ANNEXURE TO THE 2022/23 SDBIP 7.1 OUTPUT INDICATORS FOR QUARTERLY REPORTING Reference Performance Reference Data Element 2022/23 Indicator Cumulative actual as baseline for 2023/24 EE1.11 Number of dwellings EE1.11(1) (1) Number of residential provided with supply points energized connections to mains and commissioned by the electricity supply by the municipality municipality EE3.11 Percentage of unplanned EE3.11(1) (1) Number of unplanned outages that are outages restored within x restored to supply within hours industry standard EE3.11(2) (2) Total number of timeframes unplanned outages EE3.21 Percentage of planned EE3.21(1) (1) Actual number of maintenance maintenance 'jobs' for performance planned or preventative maintenance EE3.21(2) (2) Budgeted number of maintenance 'jobs' for planned or preventative maintenance WS1.11 Number of new sewer WS1.11(1) (1) Number of new sewer connections meeting connection to consumer minimum standards units WS1.11(2) (2) Number of new sewer connections to communal toilet facilities WS2.11 Number of new water WS2.11(1) (1) Number of new water connections meeting connections to piped minimum standards (tap) water WS2.11(2) (2) Number of new water connections to public/communal facilities WS3.11 Percentage of callouts WS3.11(1) (1) Number of callouts responded to within 24 responded to within 24 hours hours (sanitation/wastewater) (sanitation/wastewater) WS3.11(2) (2) Total number of callouts (sanitation/wastetwater) WS3.21 Percentage of callouts WS3.21(1) (1) Number of callouts responded to within 24 responded to within 24 hours (water) hours (water) WS3.21(2) (2) Total water service callouts received TR6.12 Percentage of surfaced TR6.12(1) (1) Kilometres of municipal road lanes municipal road lanes resurfaced and resealed 33
Reference Performance Reference Data Element 2022/23 Indicator Cumulative actual as baseline for 2023/24 which has been TR6.12(2) (2) Kilometres of surfaced resurfaced and resealed municipal road lanes TR6.13 KMs of new municipal TR6.13(1) (1) Number of kilometres road lanes built of resurfaced road lanes built TR6.13(2) (2) Number of kilometres of unsurfaced road lanes built TR6.21 Percentage of reported TR6.21(1) (1) Number of pothole pothole complaints complaints resolved resolved within standard within the standard time municipal response time after being reported TR6.21(2) (2) Number of potholes reported FD1.11 Percentage of FD1.11(1) (1) Number of structural compliance with the fire incidents where the required attendance attendance time was less time for structural than 14 minutes firefighting incidents FD1.11(2) (2) Total number of distress calls for structural fire incidents received LED1.11 Percentage of total LED1.11(1) (1) R-value of operating municipal operating expenditure on expenditure spent on contracted services contracted services within the municipal area physically residing within LED1.11(2) (2) Total municipal the municipal area operating expenditure on contracted services LED1.21 Number of work LED1.21(1) (1) Number of work opportunities created opportunities provided through Public by the municipality Employment through the Expanded Programmes (incl. EPWP, Public Works Programme CWP and other related LED1.21(2) (2) Number of work employment opportunities provided programmes) through the Community Works Programme and other related infrastructure initiatives LED2.12 Percentage of the GG6.11(1) (1) R-value of operating municipality's operating budget expenditure spent budget spent on indigent on free basic services relief for free basic GG6.11(2) (2) Total operating services budgets for the municipality LED3.11 Average time taken to LED3.11(1) (1) Sum of the total finalize business license working days per applications business application finalised 34
Reference Performance Reference Data Element 2022/23 Indicator Cumulative actual as baseline for 2023/24 LED3.11(2) (2) Number of business applications finalised LED3.31 Average number of days LED3.31(1) (1) Sum of the number of from the point of days from the point of advertising to the letter advertising a tender in of award per 80/20 terms of the 80/20 procurement process procurement process to the issuing of the letter of award LED3.31(2) (2) Total number of 80/20 tenders awarded as per the procurement process LED3.32 Percentage of municipal LED3.32(1) (1) Number of municipal payments made to payments within 30-days service providers who of complete invoice submitted complete receipt made to service forms within 30-days of providers invoice submission LED3.32(2) (2) Total number of complete invoices received (30 days or older) GG1.21 Staff vacancy rate GG1.21(1) (1) The number of employees on the approved organisational structure GG1.21(2) (2) The number of permanent employees in the municipality GG1.22 Percentage of vacant GG1.22(1) (1) Number of vacant posts filled within 3 posts filled within 3 months months since the date (dd/mm/yyyy) of authority to proceed with filling the vacancy GG1.21(2) (2) Number of vacant posts that have been filled GG2.11 Percentage of ward GG2.11(1) (1) Total number of ward committees with 6 or committees with 6 or more ward committee more members members (excluding the GG2.11(2) (2) Total number of ward councillor) wards GG2.12 Percentage of wards that GG2.12(1) (1) Total number of have held at least once councillor convened ward councillor-convened community meetings community meeting GG2.12(2) (2) Total number of wards GG2.31 Percentage of official GG2.31(1) (1) Number of official complaints responded to complaints responded to 35
Reference Performance Reference Data Element 2022/23 Indicator Cumulative actual as baseline for 2023/24 through the municipal according to municipal complaint management norms and standards system GG2.31(2) (2) Number of official complaints received GG4.11 Number of agenda items GG4.11(1) (1) Sum total number of deferred to the next all council agenda items council meeting deferred to the next meeting GG5.11 Number of active GG5.11(1) (1) Simple count of the suspensions longer than number of active three months suspensions in the municipality lasting more than three months GG5.12 Quarterly salary bill of GG5.12(1) (1) Sum of the salary bill suspended officials for all suspended officials for the reporting period 7.2 OUTPUT INDICATORS FOR ANNUAL REPORTING Reference Performance Reference Data Element 2022/23 Indicator Cumulative actual as baseline for 2023/24 WS5.31 Percentage of total water WS5.31(1) (1) Number of water connections metered connections metered WS5.31(2) (2) Number of connections unmetered ENV4.11 Percentage of biodiversity ENV4.11(1) (1) Total land area in priority area within the hectares classified as municipality "biodiversity priority areas" ENV4.11(2) (2) Total municipal area in hectares ENV4.21 Percentage of biodiversity ENV4.21(1) (1) Area of priority priority areas protected biodiversity area in hectares which is protected ENV4.21(2) (2) Total area identified as a priority biodiversity area in hectares TR6.11 Percentage of unsurfaced TR6.11(1) (1) Kilometres of road graded municipal road graded 36
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