SCOOP - THE BIG WEEKEND AWAY ON THE MOVE GET TO KNOW YOUR TECH TEAM ELF RHINO SERIES - THE LEGEND GOES ON - Total Oil NZ

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SCOOP - THE BIG WEEKEND AWAY ON THE MOVE GET TO KNOW YOUR TECH TEAM ELF RHINO SERIES - THE LEGEND GOES ON - Total Oil NZ
SCOOP
THE

THE BIG
WEEKEND AWAY
ON THE MOVE

GET TO KNOW YOUR TECH TEAM

ELF RHINO SERIES – THE LEGEND GOES ON

OIL INTEL STAFF NEWSLETTER | #15 – NOVEMBER 2020
SCOOP - THE BIG WEEKEND AWAY ON THE MOVE GET TO KNOW YOUR TECH TEAM ELF RHINO SERIES - THE LEGEND GOES ON - Total Oil NZ
REUBEN'S UPDATE

    HI ALL,                                                            we will be looking at Christmas. As a reminder I have put
    I hope you all enjoyed the Big Weekend Away for the Night          below my requests I made of you all in my speech at the
    of Legends. It was a big and hugely successful weekend             awards dinner.
    and very well organised. Thanks again the Culture Champs           Appreciate each other - be Good People
    and in particular to Ra, Sam, Jason, Sharni and Emillie for        We are a team and we need each other, we all have bad
    the extra effort in organising.                                    days or make mistakes but treat others as you would like
    I had a great weekend and had very little to organise apart        to be treated.
    from myself. The feedback has been really amazing, and I           Build your resilience - Problem Solve, Think Smarter
    am so pleased you all enjoyed it. Some a little too much!
                                                                       Running at 100% all the time does not allow us to grow.
    Congratulations to the awards winners, it was massively            Plan, work smarter, if you are flat out, problem solve
    hard to pick a winner for each category so well done to            and find ways to be more efficient or remove noise or
    those who won.                                                     unproductive activities. Be innovative
    Tony               Living the Pillars                              Be proud, Be aggressive
    Grant              Branch Person of the Year                       You have all said we are the best at what we do, go out
                                                                       there and spread the word, win good business not any
    Anthony            Sales Person of the Year                        business, sell us and yourself and what we do.
                                                                       We have a big year next year, you have set strong targets
    Gareth             Inspiring Leader                                but have added a lot of resource into the business to assist
    Meihana           Health and Safety                                in growth. We need to be mindful of the above to achieve
                                                                       these goals.
    Christchurch       Branch of the Year                              We also have lot of opportunities the sales team nationally
    There are some great photos later in the newsletter for you        is working on. We are now in our last quarter for 2020.
    to share!                                                          We are in a position now to win again and again with
                                                                       business we want. I encourage you all to get as many of
    “Need to Know” weekly email. This is now underway, and
                                                                       the closed off and won in the next six weeks as once we hit
    we will be asking for feedback in the next few weeks. The
                                                                       mid-December we will lose a lot of momentum and usually
    goal was to reduce clutter and over communication via
                                                                       see this means closing them off can drag out to March next
    email and to make it easier to for all to see requests, actions
                                                                       year by the time everyone gets back from holidays, deals
    and goings on in one place at one time rather than spread
                                                                       with the catchup etc…
    out over the week. The Exec team reviews all comms for
    the week to see what is being asked of the team to ensure          Thanks for a great weekend of legends all. Already
    we are all aligned with the requests and info being sent           looking forward to the next one!
    and that the information is relevant, concise, clear and
    timelines are realistic. If we feel there is too much going out,
    we reduce by looking at priorities. Ideally, we reduce email
    traffic and make it easier and clearer for all.
    We are heading into one of the busiest times of the year           Reuben
    for sales and we will be seeing things ramp up and then

      What terror looks like.

1      THE SCOOP
SCOOP - THE BIG WEEKEND AWAY ON THE MOVE GET TO KNOW YOUR TECH TEAM ELF RHINO SERIES - THE LEGEND GOES ON - Total Oil NZ
Canyoning.

2      OIL INTEL STAFF NEWSLETTER | #15 – NOVEMBER 2020
SCOOP - THE BIG WEEKEND AWAY ON THE MOVE GET TO KNOW YOUR TECH TEAM ELF RHINO SERIES - THE LEGEND GOES ON - Total Oil NZ
SALES

    SALES UPDATE
    As usual, it’s been busy in the wonderful world of Sales. Grant wanted to
    start off by saying how much so many of our customers loved the Limited
    Edition Magpies jerseys – and wore them with pride for the rural community
    – no matter where they were from.
    From Auckland Mazda cruising through their corridors wearing the black and grey
    Swandri shirt (and getting a few looks too!) to CablePrice and SouthFuels – how cool
    is that! The message has spread further than we could have imagined, and we’re
    proud to be a part of that. Grant also wanted to highlight all the amazing work that
    Bevan has done on the Jeep /Ram tender.
    Congratulations to Bevan for the fantastic work he has done on the Jeep/Ram tender.
    Many hours of hard work both in the field and on the keyboard has gone into a deal
    of this size. Well done Bev!
    We have submitted an ELF offer to Bunnings New Zealand – this is an exciting
    opportunity for a large national deal. Other names being thrown around currently
    include Komatsu, AA, Truck Stops, TWL, and Toyota – watch this space people!

    WELLINGTON UPDATE
    It’s official, Total Oil NZ have officially landed in the Wellington region! Marty has been tasked with setting up the branch,
    and growing our network throughout the region. We have employed Shaun as our newest Operations person in the
    region, and him and Marty are currently operating out of the CablePrice brand in Seaview. With an office space, a
    delivery truck and pumpover capabilities – we will reach up into Palmerston North for CablePrice pumpovers too. Marty
    has been in Wellington every week for the last 6 weeks, which will continue until Shaun is trained to work on his own.
    We are also looking at setting up a Reseller to assist with our 20L and 5L sales, so that efforts can be put into larger
    business directly, as well as working closely with CablePrice to help with their growth in the region. Marty would also
    like to say a big thank you to everyone in Support Office who have helped him in setting up over the last 6 weeks.

                                                                           THE SCOOP #14                   F45                3      11
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                                                                           UNDERRATED                      Kombucha           4      10

                     RRAT ED                                               RESULTS                         Sauna              5      9

                  OVE    TED
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                   UNDERRA                                                                                          REMINDER:
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                                            unt!                                                               branches reached their
                to m  a k e                                                                                       targets for Q2 – well
                                                                                                                    done to everyone!
                                                                                                                     Bonuses are out.

3      THE SCOOP
SCOOP - THE BIG WEEKEND AWAY ON THE MOVE GET TO KNOW YOUR TECH TEAM ELF RHINO SERIES - THE LEGEND GOES ON - Total Oil NZ
UPDATES

    NEW STARTERS
    This month Ayla Atkins has joined
    us as Administration and Finance
    in Support Office, Hastings.
    Our people are what make us tick,
    so it’s pretty important you get to
    know them all!
    1. What time do you get up in
    the morning and what is your
    favourite breakfast?
    I get up at 4:30am every morning
    and my fave brekkie is pancakes.
    2. What’s your secret talent that
    nobody knows about?
    I can do fancy skateboarding tricks.
    3. What are 3 things you
    are grateful for?
    Nature, my bed and donuts.
    4. Pick someone close to you
    and tell us one amazing feature
    of this person
    My friend Jaimee, she always
    remembers the small but significant
    things about others.

    ON THE MOVE:                                          PERFORMANCE
    AUCKLAND MOVE                                         REVIEWS
    As you all know, the Auckland branch is moving        Its mid-year review time which is a great
    on the 16th of November.                              opportunity to reflect on your achievements
    Old Address:                                          over the past six months and check in on the
    8/163 Lady Rugby Drive, East Tamaki, Auckland 2013.   goals you set.
    New Address:                                          There are three parts to the review – completing your
                                                          assessment via Bamboo, your manager completing
    27 Crooks Road, East Tamaki, Auckland 2013.
                                                          their assessment on your performance, reviewing your
    Please update your contact records with our new       goals and then meeting with your manager to discuss.
    street and postal addresses.                          Once you have had your review you should be clear on
    Our phone number will remain the same                 how you are performing, what your priorities are for the
    – 09 279 74 52.                                       next six months and what areas you need to develop in.
    If you have any questions please contact Bevan        All this should be captured in Bamboo. Take some time
    and the team directly.                                to check out the guide HERE

4   OIL INTEL STAFF NEWSLETTER | #15 – NOVEMBER 2020
SCOOP - THE BIG WEEKEND AWAY ON THE MOVE GET TO KNOW YOUR TECH TEAM ELF RHINO SERIES - THE LEGEND GOES ON - Total Oil NZ
UPDATES

            BIG
            THE

                               ND
                       WEAEKE
                           Y !
                       AW

    A big thank you to the Culture Champions for their
    organisation of the Big Weekend. Each and every one
    of us had a fantastic time filled with a LOT of laughter.
    From the organisation of the breakfast, to the amazing
    race and beyond, you truly nailed it this time!

5      THE SCOOP
SCOOP - THE BIG WEEKEND AWAY ON THE MOVE GET TO KNOW YOUR TECH TEAM ELF RHINO SERIES - THE LEGEND GOES ON - Total Oil NZ
Wow, we really do clean up nicely don’t we people! We are
    so proud of all of our award winners at the Night of Legends –
    you most certainly do not go unnoticed in your teams.
    For those who weren’t able to attend, here’s a recap of our winners.
    Check out the photobooth images in the shared drive (S:\Public\
    Photos\2020\NOL\Photo Booth)
    • Inspiring leader – Gareth Allen
    • Branch of the year – Christchurch
    • Sales person of the year – Grant Simpson
    • Branch person of the year – Grant Fargher
    • Health, Safety and Wellness award – Meihana Rehu

6      OIL INTEL STAFF NEWSLETTER | #15 – NOVEMBER 2020
SCOOP - THE BIG WEEKEND AWAY ON THE MOVE GET TO KNOW YOUR TECH TEAM ELF RHINO SERIES - THE LEGEND GOES ON - Total Oil NZ
UPDATES

    EVENTS                              THE REBRAND
                                        With the signing of the JV with Total, Oil Intel became Total Oil
    COMING UP                           New Zealand. No longer a distributor but an affiliate of Total (woohoo)
                                        – one of the largest energy companies in the world alongside the
                                        likes of Castrol, Shell and Mobil.
      NOVEMBER ‘20
                                        It is a 50/50 partnership, and as most know this means we keep the local
                                        flavour and ‘us’ factor that has made us so successful.
               Hawke's Bay
      Sun 8                             As part of this we need to shed our Oil Intel brand and move to Total.
               v. Wellington
                                        We have already changed some of the trading requirements such as our
               CCNZ Cable Price
               Excavator Operator       legal business name and a few other things and plan to roll out the new
               Competitions             brand over the next few months.
      Sat 14   Waikato & BOP            First cabs off the rank will be new business cards for all staff, vehicles
                                        will be changed, and the website will undergo a review and refresh with
      Sun 15   Taranaki v Hawke's Bay   our new look too. Building signage will be updated as a phased approach.
                                        Many of you got a sneak peek with Reuben’s vehicle at TBW a few
                                        of weeks back.
      13-15    Big Boys Toys
                                            Here is a bit of a timeline of the transition:
               CCNZ Cable Price
               Excavator Operator             Legal business name change – done. All suppliers
               Competitions                   and customers have been notified of the change.
      Sat 21   Nelson & Marlborough
                                              Branding for business cards, email signatures,
      DECEMBER ‘20                            letterheads and vehicles – in progress

               CCNZ Cable Price
               Excavator Operator             Building signage – start with new moves (Auckland),
               Competitions                   ageing (Tauranga)
      Sat 5    Northland

      2021
                                           FAQ
               CCNZ Cable Price            How should I answer the phone?
               Excavator Operator          Feel free to answer your phone Total Oil New Zealand
               Competitions
                                           and update your voice mail.

                                                                                         – 2020 –
      Jan 23   Otago
                                           How does the Elf brand fit into all of this?
      Feb 27   Wellington & Wairarapa
                                           Total NZ is our CORPORATE business brand.
      Mar 18   National
                                           Total, Elf, Chemz, Oil Intel (Kemsol), Enirgi etc are our
      Jul 21   CCNZ Awards                 PRODUCT brands.
                                           When talking about our business ss- we talk about Total. When
                                           talking about our awesome products we talk about Total and Elf etc.

                                           What is happening with the Oil Intel branded products?
                                           Will Oil Intel still exist?
    ERP SYSTEM:                            Oil Intel will cease to exist. We will phase out Oil Intel branded
    Lots of great progress is being        products over time. We need a new brand name too. Ideas
    made on our ERP project.               most welcome!!!!
    Our primary objective is to
    incorporate a system that will

                                                      TUTTON, JULIE TUTTO
    benefit every single member
    of our team (from finance, to
    warehouse and logistics, sales,        REMINDER:
    tech and marketing).
    Please watch this space
    for any future
                                                YOU ARE INVITED TO OUR VER
                                           The Customer Account Application form has been updated –
                                           please use the version available in the shared drive.
    updates.                WATCH
                            THIS
                            SPACE!
                                                NIGHT OF LEGENDS AWARDS
                                           Note: Our Overdue Account + Collection Policy has been
                                           streamlined

                                                                 Join us for a Night full of Lege
7   THE SCOOP
                                                                  put on your best dancing sho
SCOOP - THE BIG WEEKEND AWAY ON THE MOVE GET TO KNOW YOUR TECH TEAM ELF RHINO SERIES - THE LEGEND GOES ON - Total Oil NZ
BANANA
                                                       MUFFINS
                                                       This is such a simple recipe,
                                                       10 mins and they’re in the oven.
                                                       Recipe makes 12 muffins.

                                                       What you need:
                                                       3 large ripe banana’s
                                                       ¾ cup sugar
                                                       1 egg (size 7)
                                                       80g melted butter
                                                       1½ cups plain flour
                                                       1tsp baking powder
                                                       1tsp baking soda
                                                       ½ tsp salt

                                                       Let's get baking:

                                                       1. Pre-heat oven to 175°c – get it nice and hot.

                                                       2. Melt the butter, add the banana, sugar
                                                          and egg, mix thoroughly.

                                                       3. Sift in all the dry ingredients and mix.

                                                       4. Spoon mixture into muffin cases.
                                                          I find a dessert spoon is the perfect
                                                          amount per muffin.

                                                       5. Pop in the oven for 25 mins.

                                                       6. Enjoy

8   OIL INTEL STAFF NEWSLETTER | #15 – NOVEMBER 2020
SCOOP - THE BIG WEEKEND AWAY ON THE MOVE GET TO KNOW YOUR TECH TEAM ELF RHINO SERIES - THE LEGEND GOES ON - Total Oil NZ
TECHNICAL

    GET TO KNOW
    YOUR TECH TEAM
    Our Technical department consists of Tony Blackburn, Craig Foothead, and Bob Foothead,
    who all have an abundance of knowledge of all thing’s lubricants. We wanted to kick off the
    newsletter by introducing the team, and explaining what exactly they can do for you.

    TONY BLACKBURN                            BOB FOOTHEAD                              CRAIG FOOTHEAD
    TECHNICAL MANAGER                         TECHNICAL SUPPORT                         TECHNICAL SUPPORT
    Tony started with us back in the          Bob has been at Support Office since      Craig has been at support office
    year 2000, having just celebrated         2013 taking the role as Technical         since 2018 in the role of technical
    20 years with the company. “T” has        Support. With a wealth of knowledge       support after 3 years in Auckland
    been here since the Oil Imports days,     up his sleeve, Bob has a passion          in the operations position. Craig
    through to Oil Intel, and now Total Oil   for everything in the industry. From      spearheads taking the recycling up
    NZ. Tony has a vast background of         oil extraction and production, to         Henderson road every fortnight or so.
    knowledge, with years of experience       specifications and characteristics        When not dealing with general day to
    as a mechanic for automotive, heavy       – Bob is a walking dictionary of all      day phone enquiries, Craig ensures
    diesel and agriculture. If you’ve got     things Total Oil. Bob is also taking      safety and technical data sheets are
    any questions, Tony is your go to guy!    the lead on our “Good People” pillar,     up to date and compliant, all HSNO
    T has a “small” addiction to cars, and    making corporate responsibility a         info is correct, does fleetlists and
    when he’s not working in the office,      priority to us all. Bob spearheads        other projects like website tech info,
    you’ll find him working on his cars.      the Lubricant Container Stewardship       and lube advisor. When Craig is not
                                              programme (among many other               at his desk it is a holiday, weekend,
                                              things!) that pushes both us and          nightime, lunchtime or he is in a
                                              other oil companies in New Zealand        meeting elsewhere.
                                              to eliminate oil container waste, for a
                                              clean green Aotearoa. When he’s not
                                              at his desk, you’ll hear Bob getting
                                              passionate for all things rugby.

9      THE SCOOP
SO WHAT CAN
     OUR TECH TEAM
     DO FOR YOU?

               SUPPORT
     • Help desk:
       Phone, website (chat) and email questions. From staff
       and customers for product applications, product cross
       overs and product options.
     • Oil Monitoring Results:
       Review of analysis and advising staff and customers
       of the findings if any issues are found.
                                                                          TOOLS AND INFORMATION
     • Fleet lists:
       Checking over fleet lists for customers of oil
                                                                 • TDS & SDS:
       recommendations made by staff.
                                                                   We maintain files for Technical and Safety data sheets,
     • Training:                                                   updating to the latest versions where available.
       Technical training for staff, customers, distributors       These are routinely updated on the website.
       and resellers on oil specifications and applications.
                                                                 • Product Bulletins:
     • Product Consolidations:                                     Written by technical to advise of product changes
       Review of current customer products with aim of             in specification or approvals.
       consolidation.
                                                                 • Reference and tech library:
     • Customer site visits:                                       We maintain a large data base of reference materials
       Educational sessions, product application and review,       for oils and OEM information.
       equipment research, future planning, oil monitoring
                                                                 • Lube Advisor:
       storage and dispensing.
                                                                   Online website for oil applications. We are working
                                                                   on a New Zealand version and aim to have this live
                                                                   from February 2021.
               ENVIRONMENTAL
     • Oversee and manage the nationwide collection of Total
       drums and containers.
                                                                          COMPLIANCE
                                                                 • SDS & TDS updates to New Zealand H&S requirements.
                                                                 • Product approvals:
               RESEARCH                                            NZ Food Safety approvals both MPI and Quality assure.

     • Product range review:                                     You can contact our tech team at 0800 TOTAL ELF
       Regular review of new and old products to try and cover   (0800 86825 353).
       market changes or requirements.
     • Metal working fluids:
       Concentration and PH testing.
     • Trends:
       By product, marketing, OEM and competitors.
     • Specialty Fluids: New marketing and opportunities.
     • Product trials.

10       OIL INTEL STAFF NEWSLETTER | #15 – NOVEMBER 2020
SPONSORSHIP

     Magpies
     The Mitre 10 Cup comes to an end
     this month – and anything could
     happen! The Pies are currently
     standing at the top of the table, and
     are taking on Wellington in Hawke's
     Bay on Sunday the 8th of October.
     It’s been a great season so far, with
     massive attendance at McLean
     park during the home matches.
     The Family Fun Zone has been a
     hit with the kids, and so has all the
     surrounding activations such as the
     drum band and photobooth. The
     Magpies has successfully defended
     the mighty Ranfurly Shield against
     both Northland and Manawatu
     after winning the challenge to
     Otago. Sharni has already begun
     brainstorming for the 2021 season
     – if you’d like to see something in
     particular, flick her a message at
     sharni@oilintel.co.nz

11      THE SCOOP
ELF RHINO SERIES
     – THE LEGEND GOES ON
     In early October, we officially announced we have signed as official                LIST OTHER ONES
     lubricants partner for the Elf Rhino Racing Series 2020/21.                         • Cable Price Excavator Operator
     Established in 2014, the series is running for it’s 7th consecutive year. Started   • Westland Motorcycle Club
     by SsangYong New Zealand, Murray Brook and Simon Duffy now run the series,          • Jack Lawson Racing
     as these two passionate drivers are keen to keep the series alive to provide a
     pathway for young drivers to learn and progress in NZ motorsport. And that they     • CCNZ Awards
     have already done, with Antal-Rafael Sabo getting the round win in his first ever   • Big Boys Toys
     meeting – how cool! We plan to catch up with Antal over the coming months           • Keijzer Racing
     about his experience and passion for driving (stay tuned!).                         • Two8 Motorsport
                                                                                         • Greer Logging
                                                                                         • Rod Fox Contracting
                                                                                         • Martyn Seddon
                                                                                         • Nuki’s Boxing Gym

                                                                                         SPONSORSHIP PROCESS
                                                                                         As you can see, we have been receiving a lot
                                                                                         (and I mean a lot!) of sponsorship requests
                                                                                         over the last 6 weeks. Please ensure that these
                                                                                         requests are filled out from the link on our
                                                                                         BambooHR home page, and all sponsorship
                                                                                         requests are to go through Sharni
                                                                                         (sharni@oilintel.co.nz).

                                                                           CHRISTMAS IS COMING!
       WEBSITE REVIEW                                                      This year, in lieu of customer
       The marketing team are currently reviewing our website
                                                                           gifts we will be donating $5000
       for numerous reasons. The current priority is getting all
                                                                           to KidsCan!
       of our SDS sheets onto the website (yes, even for the
       products not listed) in a space that is easy to navigate for        2020 has been particularly tough on many families,
       our customers. In addition to the Total Oil NZ rebrand, the         and we want to be able to support where we
       team is also looking at the website navigation. The team are        can. Of course this means that we will be holding
       looking at improving the ease of using our website for our          back on gifts, morning teas etc, so we can focus
       customers, through exploring different ways of displaying           on putting our efforts into the wider community.
       our data. If you have any feedback on the website that you          Christmas card production is
       would like to share, or anything you or your customers may          underway, and 2021 Diaries                WATCH
       have difficulty with, talk to Sharni at sharni@oilintel.co.nz       on the water.                             THIS
                                                                                                                     SPACE!

12      OIL INTEL STAFF NEWSLETTER | #15 – NOVEMBER 2020
TOPICS IN OUR NEXT ISSUE:
                                     THE CHRISTMAS EDITION!

   WANT TO BE WORLD FAMOUS AT OIL INTEL?
   Contribute to our next newsletter – contact Sharni.
                                                              C&C 002586_NOVEMBER 2020

   DISCLAIMER: The information contained in this
   newsletter was intended for Oil Intel staff only
   and is not for distribution outside Oil Intel.
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