SAP Ariba Consulting Delivering high-quality, digital procurement and ERP solutions - SapienceS2P
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SAP Ariba Consulting Delivering high-quality, digital procurement and ERP solutions
About Us
We believe every company is unique, so every
solution also needs to be unique
o Lovkesh Kapur founded SapienceS2P in 2018 to bring our procurement
software configuration skills to the world.
o Using our onshore/offshore model to offer clients the world over access
to highly-skilled professionals no matter where they are based,
SapienceS2P makes it possible for every company to enjoy the latest in
procurement and supply chain management software.
o Our onshore/offshore model gives clients access to top software talent
during both the configuration and support phases of their software
deployment.
o Previously we’ve worked with a range of big-name clients, including tier-
1 technology and oil & gas companies.
May 2020
We're always
Our Core Remote Doesn’t looking for the
Technical Team Mean Far Apart right people
Our Team Our Strong team has Our team may be Our flexible structure
many years of combined spread around the means we can always
experience in the globe, but we work make room for the right
Our team of technical experts procurement sector closely with each other skills
is ready to meet client needs to get the job done
anywhere and everywhere. Every team member has Now, more than ever, it’s If your company needs
While we can offer clients a full worked with big-name vital for teams to be able to someone with a specific
companies, and all of them work effectively remotely. skillset or who lives in a
service remotely, we can also
have specialist SAP This is something we’re particular area, we'll find
have experts on site rapidly procurement suite great at, whether we’re that person and get them
should the need arise (when it’s experience, while our most working in-house or with to support you.
safe to do so). experienced consultants our partners. No matter how niche your
have an average of 20 We're ready to work closely industry, SapienceS2P is
years of experience in the with you, even if we're ready to give you the right
industry each working remotely. consultants.
May 2020
© SapienceS2P 2021
Installation & SAP Ariba Cloud Roshi & Satori –
Upgrades of SAP Integration Gateway conversational AI
Procurement interfaces for SAP
Software Ariba
Current
Integration issues are a
Business FocusDeploying, Maintaining and
Upgrading SAP Ariba, Ariba
common pain point that
leave many SAP Ariba
Working via Slack or MS
Teams, users can access a
SNAP, S/4 HANA, SAP CIG customers feeling let down range of API calls from the
We cover a lot of (Cloud Integration Gateway) by the product SAP Ariba Network Library
different areas in the o Our own research of the o Users can set up reports,
o Marketing our core installation Gartner Peer Insights review
procurement and deployment services to
automate workflows, and more
site reveals a range of common all via the easily learned chat
landscape, but new and old customers integration issues leading to interface of a Slack or MS
currently our clients worldwide mediocre reviews of SAP Teams virtual assistant
are most interested in: o Offering remote or on-site procurement products
o The ever-evolving SAP Ariba
configuration, deployment, o Problems with effective Network API Library makes it
upgrades, and troubleshooting communication, automatic easy to create a virtual assistant
o Continuing to promote source- processes such as moving that can benefit any business
to-pay and procure-to-pay in invoices across multiple
general to raise and maintain systems, and similar are easily
awareness fixed by our skilled consultants
May 2020
© SapienceS2P 2021
Our values
Collaboration Communication
Maximise the skillset across our Clear and consistent updates
diverse team and work in close are shared to ensure the
partnership with clients successful delivery of every
project
Transparency Quality
Professional integrity helps us Always striving to deliver
build trust and long-term excellence and exceed client
working relationships expectations across our consulting
services
5 © SapienceS2P 2021 May 2020
© SapienceS2P 2021
Today’s Procurement
Challenges
What issues are today’s CPOs facing?
o Sudden changes in local and global supply chains, economies, and
legislation.
o The need for the workforce to be able to access control systems and
make decisions from anywhere in the world, including from home
and whilst travelling.
o Difficulty making sure users are well trained and able to get the most
out of your procurement solution.
o These and other potential issues mean there’s a need for increased
flexibility in the supply chain and its staff in order to make certain
consumer demands are met.
o Decision makers are looking for procurement solutions that enable
staff to access data and reports remotely, predict problems before
they arise, automate even comlplex tasks, and automate everything
6 © SapienceS2P 2021 from communications through to disaster avoidance – allMaywhile
2020
reducing overall spend and increasing ROI.
© SapienceS2P 2021
Our Core Products
SAP Ariba is a cloud-based, modern source-to-
SAP Ariba pay (S2P) procurement management solution. What are some of the products and services
Cloud
SapienceS2P can offer your organisation?
SAP’s flagship cloud enterprise resource planning For smaller companies, Ariba Snap offers a
SAP S/4 (ERP) software solution, to help your company SAP Ariba suite of procure-to-pay (P2P) tools to help
HANA ERP manage and organize literally everything
SNAP provide a seamless procurement automation
solution.
We’re experts in seamlessly integrating a client’s
SAP Cloud existing systems with SAP’s procurement Support & Expert support and training available 24/7
Integration solutions using the Cloud integration Gateway Training for all customers, and even those who
bought their solution elsewhere.
Gateway (CIG).
SAP's supplier relationship management
SAP SRM software – soon to be completely replaced by Updates, We're here to make sure your updates and
stable functions built into SAP Ariba Cloud Integration upgrades come at the right time for your
business and your budget.
& Upgrades
May 2020
© SapienceS2P 2021
Source-to-Pay &
Procure-to-Pay
S2P and P2P are both expressions that describe
systems for managing and automating the
supply and procurement process
o In SAP's case, Ariba S2P is aimed at larger enterprises,
and Ariba Snap is aimed at mid-sized companies.
o SAP Ariba Snap is aimed at mid-sized companies with
annual turnover of less than USD $1 billion, or annual
third-party spend is under USD $500 million
MM.DD.20XX
© SapienceS2P 2021
SAP Ariba
Source-to-pay solution for mid to large sized
enterprises
o SAP Ariba helps client companies manage and optimise
all their supply chain functions in one place, whilst
making it easier to find the best deals, manage vendors,
manage purchase orders and invoices, and more.
o It's easily integrated with SAP's ERP solutions (such as
SAP S/4 Hana) via the SAP Ariba Cloud Integration
Gateway
o However, SAP Ariba can get mixed reviews...
MM.DD.20XX
© SapienceS2P 2021
SAP Ariba
Getting the most out of your SAP Ariba
deployment
o Many companies find they aren't getting the expected
ROI form their SAP Ariba investment, or that their
procurement system isn't performing as expected in
other ways.
o Luckily, many of these issues are due to a few common
setup and deployment problems, including poor
integration with other systems and lack of staff training.
o SapieneceS2P offers troubleshooting and optimisation
for all types of SAP Ariba issues, and our initial
consultation is free. MM.DD.20XX
© SapienceS2P 2021SAP Ariba Snap
A subset of SAP Ariba tools and services that
provide a procure-to-pay solution for small to
mid-sized enterprises
o Like SAP Ariba Cloud, Snap integrates fully with other SAP
compatible solutions such as S/4 Hana and SapienceS2P's
Roshi and Satori conversational interfaces
o Offers growing enterprises a stepping-stone to a full SAP
Ariba source-to-pay deployment, while offering them many
of the same benefits as a full deployment of SAP Ariba Cloud
MM.DD.20XX
© SapienceS2P 2021SAP S/4 Hana ERP
SAP's current flagship cloud ERP system has
many features, including sourcing and
procurement focused ones
o Whether clients are looking for a new deployment of
S/4 Hana, or are upgrading from the previous SAP ECC
ERP, they will need to have expert help setting it up and
integrating it with their other systems.
o SAP S/4 Hana is frequently integrated with SAP Ariba via
the SAP Ariba Cloud Integration Gateway – a source of
lots of work for us, and of multiple pain points for client
companies
MM.DD.20XX
© SapienceS2P 2021The SAP Ariba Cloud
Integration Gateway (CIG)
The SAP Ariba CIG is the latest middleware solution for
integrating SAP Ariba with S/4 Hana and many other
solutions
o The SAP Ariba CIG is the latest cloud-based middleware for
integrating SAP Ariba with S/4 Hana, 3rd party systems, legacy, and
proprietary/custom built services and software.
o While simple cases can be built by relatively inexperienced
consultants, CIG deployments often need the help of experts if
clients want to get the most out of their systems – especially where
the client wants to retain some of their existing systems.
o With the SAP Ariba CIG, it's possible to upgrade an organisation's
procurement systems to the latest SAP Ariba Cloud and S/4 Hana,
upgrade just part of their existing system, all with or without making
changes and improvements at the point of user interface
o We have a proven track record showing success with the Ariba CIG.
13 © SapienceS2P 2020 May 2020
© SapienceS2P 2021How do SAP Ariba and ERP solutions
work together?
SAP Ariba Cloud Integration Gateway: SAP Ariba SLP
Buyer-side Integration
SAP Ariba Sourcing
SAP Ariba SAP Ariba Contract
Management
Cloud Integration
Gateway
E RP S/4HANA
SAP Ariba Buying & Ariba Network Trading Partners
Invoice Management
SAP S/4 HANA is enterprise resource planning (ERP) software, incorporating
the key business functions of an organisation: Operations, Financials, Human
Capital Management and Corporate Services. SAP Ariba Commerce
Automation &
SAP Ariba handles an organisation’s sourcing and procurement in-depth. This Supply Chain
Collaboration
market-leading platform has the capabilities and infrastructure to provide
users with today’s procurement solutions, leading to a better buying
experience.
© SapienceS2P 2021
© SapienceS2P 2021SOLUTION: SAP Ariba
Chatbot
o Our chatbot is at the Proof of Concept (POC) stage, and
uses Ariba APIs to give users access to the services they
need using NLP and voice recognition
o Users are able to ask questions, which natural language
processing will decipher and send to the system
o It can be used to make and handle orders, request reports
and other data, and many other tasks that usually need a
mouse and keyboard to complete
o This opens up the Ariba Network to users who are
habitually away from their PC, new users, and users that are
in too much of a hurry to use a more traditional interface
© SapienceS2P 2021PRODUCT: SAP Ariba
Chatbot
A prime example of how APIs can help extend
and enhance the Ariba Cloud platform is with
a chatbot interface – something with a
number of useful benefits
o Drastically reduced employee training needs
o Faster navigation of different aspects of the Ariba
platform
o Unified interface for all types of users
o Natural language processing and easily extended
abilities make it suitable for a range of users on all
types of device
© SapienceS2P 2021SAP Supplier Relationship
Management (SRM)
Before it became a part of SAP Ariba Cloud, supplier
relationships were managed by a separate process...
o Until recently, vendor relationships were managed by the SAP SRM
application.
o Now, like many other SAP procurement modules, this solution is
being gradually replaced by the latest integrated SAP Ariba Cloud
version.
o Whilst others may want to hang on to their legacy SAP procurement
set-up, now is the time for decision makers to start planning their
upgrade to the latest in cloud procurement choices.
o In addition to SAP SRM (equivalent to the vendor/supplier
management parts of SAP Ariba), SAP ECC (pre-S/4 Hana ERP) and
SAP Ariba CI9 (Cloud Integration 9) are both in their final years of
support. This makes it more important than ever that companies
17 © SapienceS2P 2020 start planning their migrations to the latest versions of these apps.
May 2020
© SapienceS2P 2021SAP SRM Solutions
We can help optimise your SAP SRM deployment in
multiple ways, including Value Weaver's SRM Easy Help
o While SAP SRM is a very effective tool, it has become evident as the product
heads towards its end date of 2027 that there are improvements to be made.
o Additionally, many customers are looking for ways to rejuvenate existing SRM
deployments rather than invest in major upgrades to SAP Ariba due to Covid-
19 or other economic concerns.
o While SAP themselves are no longer investing in new innovations for what is
essentially a sunset product, there are solutions at hand.
o SapienceS2P offers either bespoke troubleshooting and optimisation for SAP
SRM, helping you refresh your SAP SRM deployment and at the same time fix
flaws, optimise the system, and help you plan for the end of the product's
lifecycle.
May 2020
© SapienceS2P 2021RPA: Robot Process
Automation
Our new product, RPA extracts invoices from SAP Ariba
automatically and forwards them to your choice of different
systems
o Choose from VIM OpenText, Esker, or a range of mailboxes for your extraction
or forwarding locations.
o Save on infrastructure and maintenance costs
o Get more ROI from your SAP Ariba investment
o Resolve a range of invoicing issues that could cost your company money
o Robot Process Automation is a bolt-on for SAP Ariba that simplifies the process
of invoice extraction and exporting – making your life as an SAP Ariba customer
easier
May 2020
© SapienceS2P 2021What Makes
SapienceS2P Special…
Our core outlook is just the start of what makes working with SapienceS2P bring benefits to your team
and ours that you won’t find elsewhere.
Our onshore/offshore model gives our We offer support and training to companies
partners and clients access to hand-picked we’ve installed software for, and anyone else who
talent regardless of how unusual the job is or has an SAP-based procurement system they
where in the world you’re based.
need advice or help with.
Our focus on excellence extends from the Our many years of experience with
moment we first contact a new client or procurement software in multiple industries lets
partner.The more we know about who we us offer clients the right solution for them, along
work with, the better our results will be. with the support and training they need to make
the most of it.
20 © SapienceS2P 2021 May 2020
© SapienceS2P 2021Case Study 1: Overcoming challenges for a
FTSE oil and gas company
We used extensive modeling and simulation to make sure our complex back-
end integration worked just as well in real life as on the drawing board.
Issue Solution Lessons Learned
Our technical team conducted various The proposed solution was a huge migration Back-end systems can generate
workshops to gather the specific project; designing and deploying SAP Ariba CI9 interface errors, which can lead to
middleware and mapping this to updated third latency issues. Additionally, things that
requirements from key stakeholders and
party business tools. seem to work well in the testing phase
business teams. Through this
exercise, they identified that the templates The migration of legacy SAP systems to SAP can turn out to generate errors during
for ANZ region were not compatible Ariba cloud platform provides access to all the Go Live phase. Careful simulation
information and data from one centralised and testing can help make sure these
for the client’s EMEIA based teams. platform for their offices around the world,
issues don’t make it to the final live
each with country-specific invoicing templates.
deployment. May 2020
21 © SapienceS2P 2020
© SapienceS2P 2021Case Study 2: Digital transformation for a
Tier-1 UK technology company
We were called in to design a modern cloud-based replacement
system for a forest of legacy applications that had grown up over
the years.
Issue Solution Lessons Learned
The organisation needed to digitally de- Our technical consultants decided With enough care and attention, it’s
commission 70 legacy business applications and to implement a cloud-based SAP Ariba and S/4 possible to replace large, complex
deploy an enterprise solution Hana business system. We conducted a legacy systems with SAP Ariba Cloud
that is accessible for various teams, all from comprehensive scoping exercise. During the and S/4 HANA. At the same time, it’s
one platform. They also want to have the possible to introduce a range of
flexibility to work from anywhere and at any exercise, it was identified that their legacy
systems, modules, and design will not be convenient features such as contract
time. The system is expected to improve
efficiency, reduce time in processing compatible. We proposed a re- management that make Ariba Cloud a
procurement and minimise operational risk. designed business process with minimal much more attractive prospect than
changes, removing any redundant or outdated staying with a legacy system. May 2020
22 © SapienceS2P 2020 processes.
© SapienceS2P 2021Case Study 3: Healthcare & Pharmeceutical Industry
SAP Ariba Integration Problem
Our consultants developed a custom integration layer, and helped the client
prepare to upgrade to the SAP Ariba CIG
Issue Solution Lessons Learned
A client using SAP ECC ERP and SAP Ariba We worked with the client to develop a custom By offering a combination of short and
asked us to find a solution to an invoicing integration solution that would resolve the issue longer-term solutions, we were able to
integration issue that the SAP-issued Hot Fix in the short term while we worked with them to show the client our range of skills. They
couldn't resolve. The problem was costing plan and implement an upgrade to the SAP are now interested in our SAP Ariba
time and money to work around manually. Ariba Cloud Integration Gateway. chatbots and a range of other services,
as well as in the initial middleware
repair and upgrade.
May 2020
23 © SapienceS2P 2020
© SapienceS2P 2021Change management
Change management is vital to minimise disruption,
resolve issues and achieve a successful deployment –
which is why we spend so much time getting this right
Enable the business to own and drive change Engage key stakeholders and offer rewards for business transformation
Equip people to transition to new ways of working Develop an agreed model to ensure long term sustainment
Due to the scale of this process, it is vital to take account of different organisational structures,
cultures and expectations. We have three key objectives for managing change:
Address each Ensure adoption of Efficiently train key
company’s specific new business stakeholders, providing
issues for their processes through necessary tools and
implementation our easy-to-use tools support throughout
© SapienceS2P 2021THANK YOU! Emily Gray-Fow Phone: +44 2080 780822 Email: egrayfow@sapiences2p.com Website: https://sapiences2p.com
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