Salary Protection Scheme for PNA members
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Contents This booklet is split into the following sections: 1. Introduction 4 2. Benefits 9 3. Cost 26 4. Claims 28 5. Frequently Asked Questions 38 6. Specified Illnesses Appendices 43 Disclaimers This booklet is intended as a guide only. The scheme is governed by the master Policy Document No. 21028 issued by Irish Life. Members of the scheme may request a copy of the policy document from the scheme owners or the Dublin office of Cornmarket Group Financial Services Ltd. This booklet is issued subject to the provisions of the policy and does not create or confer any legal rights. The information contained herein is based upon our current understanding of Revenue law and practice as of May 2019. If there is any conflict between this document and the policy document, the policy document will prevail. No part of this booklet should be read in isolation. Please save a copy of this booklet for future reference. Information in this booklet is correct as of May 2019 but may change. For the latest information, please see cornmarket.ie Where we say ‘Insurer’ in this booklet, we mean Irish Life. Where we say ‘we’ or ‘us’ we mean Cornmarket Group Financial Service Ltd. Visit cornmarket.ie 3
1. Introduction Overview of Key Benefits 1 A replacement income of up to 75%* of Disability Benefit your annual salary if you can’t work due to illness or injury 2 Life Cover A Death Benefit of three times your annual salary 3 A benefit of 25% of your annual salary if Specified Illness you suffer one of the Specified Illnesses Benefit covered** In the event of your spouse or civil partner’s death, 100% of your annual salary will be Spouses’/Civil paid to you Partners’ Death 4 Benefit or Single Members’ Specified or A lump sum of 25% of salary is payable Illness Benefit*** if a single member suffers any of the 36 Specified Illnesses covered.** *Less any other income that you may be entitled to e.g. half pay, Ill Health Early Retirement Pension, Temporary Rehabilitation Remuneration (previously known as Pension Rate of Pay), State Illness or Invalidly Benefit. **Please see the Appendices from page 43 to 68 for full details, in particular the policy definition of each Specified Illness and its pre-existing and related conditions. ***Single Members’ Specified Illness Benefit is in addition to the 25% of gross salary already payable under Specified Illness Benefit. 4 Salary Protection Scheme for PNA members
The Scheme in action* The true value of the scheme can be seen in the vital benefits that it pays out to members and their families. 1,722 96% of Disability Benefit claims have been paid since the Members currently 2013 review in the scheme €4.8 million Paid in Disability Benefit to date €1.8 million €805,000 Paid in Death Benefit Paid in Specified Illness to date Benefit to 50 members to date *Source: Cornmarket & Irish Life, March 2019. Visit cornmarket.ie 5
Eligibility You may apply to join this scheme if you: 1) Are a member of the PNA union or 6) Actively at work today.* the National Ambulance Service *Actively at work today Representative Association (NASRA). This means you: - Are working your normal contracted hours and You must remain a member of the - Have not received medical advice to refrain PNA union or NASRA to remain an from work and eligible member of the scheme and - Are not restricted from fully performing the normal duties associated with your occupation. 2) Are under age 60 and You are considered to be ‘actively at work’ if you are on paid or unpaid maternity leave. 3) Are working 8 hours or more per week You are not considered to be ‘actively at work’ if you and are on career break or any other forms of unpaid leave and cannot apply to join the scheme. 4) Are employed by a recognised health Those who are job/work sharers (i.e. work 50% or less service employer and than the normal working week) and who satisfy the above criteria may apply to join. 5) Are employed under at least one of the following conditions: • A permanent basis or • A contract of indefinite duration or • A fixed-term contract of at least 12 months duration or • Working as an agency nurse for 2 or more years and Apply to join now, simply call us on (01) 470 8054 6 Salary Protection Scheme for PNA members
Roles Cornmarket’s role includes: The Insurer’s role includes: 1. Negotiating with the 1. Deciding the policy Insurers to obtain the terms and conditions best possible benefits and creating a policy and cost. document to reflect these. 2. Assisting members who wish to make a claim 2. Medically assessing from the scheme. Please applications and claims. see page 28 for more 3. Deciding the various information. aspects of an individual 3. Promoting the scheme. member’s cover e.g. if membership of the scheme can be reactivated, if refunds can be made and if arrears and/or a declaration of health are required. Visit cornmarket.ie 7
8 Salary Protection Scheme for PNA members
2. Benefits i) Disability Benefit In the event that your salary* is affected because you are unable to work due to illness or injury, this benefit aims to pay you an income of up to 75% of salary after a certain period of time. The Disability Benefit paid is less any There is no limit on the number of other income, reward, award, pension, Disability Benefit claims you can make or benefit that you are entitled to while a member of the scheme. (regardless of whether you are receiving If you are in receipt of Disability Benefit this amount or not). For example: and return to work on a part time basis, - Temporary Rehabilitation you may, in some circumstances, still Remuneration (TRR) - Paid by your be paid Disability Benefit under the employer to you where there is a scheme. This is referred to as Partial realistic prospect of you returning to Disability Benefit. work. *See page 12 for definition of Salary. - State Illness Benefit/State Invalidity Pension - Those paying PRSI at the ‘A’ rate may be entitled to this benefit from the State. - Ill Health Early Retirement Pension (IHERP) - Those who retire on the grounds of ill health may be entitled to this from their employer. This applies regardless of whether you are a ‘D’ or ‘A’ PRSI contributor and whether you contribute to the Superannuation Scheme or not. Visit cornmarket.ie 9
Example of how the Scheme works This example is based on a Public Sector It is assumed that standard Public employee, who is a member of the Sector sick leave arrangements apply, Superannuation Scheme with 20 years’ extended paid sick leave under the service earning €50,000 per annum, Critical Illness Protocol does not apply who is now unable to work due to illness and Ill Health Early Retirement Pension is or disability. granted after 2 years. WITHOUT Salary Protection WITH Salary Protection D Rate PRSI Example D Rate PRSI Example 100% 100% €962 €962 p.w. p.w. 75% 75% of salary €240 p.w. €400 €400 50% 50% p.w. p.w. €481 33% p.w. of salary €481 €321 €321 25% p.w. €321 €321 p.w. p.w. p.w. p.w. 0% 0% First 13 After 13 After 26 After 2 First 13 After 13 After 26 After 2 weeks weeks weeks years weeks weeks weeks years of illness of illness of illness sick leave of illness of illness of illness sick leave Scheme Sick Pay Temporary Ill Health Early Benefit Rehabilitation Retirement Remuneration Pension 10 Salary Protection Scheme for PNA members
WITHOUT Salary Protection WITH Salary Protection A Rate PRSI Example A Rate PRSI Example 100% 100% €962 €962 p.w. p.w. 75% 75% of salary €240 p.w. €365 €359 50% 50% p.w. p.w. €481 37% p.w. of salary €198 €204 €481 €198 €204 p.w. p.w. 25% p.w. p.w. p.w. €158 €158 €158 €158 p.w. p.w. p.w. p.w. 0% 0% First 13 After 13 After 26 After 2 First 13 After 13 After 26 After 2 weeks weeks weeks years weeks weeks weeks years of illness of illness of illness sick leave of illness of illness of illness sick leave Scheme Sick Pay Temporary Ill Health Early State Illness State Invalidity Benefit Rehabilitation Retirement Benefit Pension Remuneration Pension Staff recruited to the Public Service on or after 6th April 1995 pay class A PRSI. Their Superannuation Scheme pension is integrated to take account of the value of the Contributory State Pension in calculating the pension payable. In the event of illness, they may typically claim State Illness Benefit. Visit cornmarket.ie 11
Deferred Period Definition of Salary After you are accepted as a member of For those who pay their premiums the scheme, if you need to make a claim through their salary, salary is defined as: the Deferred Period is the waiting period (i) For members of a Superannuation before the Disability Benefit becomes Scheme: Gross basic annual salary payable. at the end of the relevant Deferred For the purpose of this scheme the Period, plus the average of any Deferred Period is either: allowances received in the preceding 3 years, which are taken into account for sick pay and/or for the purposes - 13 weeks (92 days) disability in of that Superannuation Scheme* or a rolling 12 month period or 26 weeks (183 days) in a rolling 4 (ii) For those who are not members of year period, where standard sick a Superannuation Scheme: Gross leave has been granted or basic annual salary at the end of the relevant Deferred Period, plus - 26 weeks (183 days) disability in the average of any allowances a 12 month period or 52 weeks received in the preceding 3 years; (365 days) in a rolling 4 year which would be taken into account period, where extended paid for sick pay and for the purposes sick leave has been granted of a Superannuation Scheme had - referred to as Critical Illness the member been a member of a Protocol. Superannuation Scheme.* For those who pay their premiums by direct debit, salary is defined as: If you have been accepted with an excluded condition, any sick leave The lower of either the salary covered by relating to that condition will not be your premiums or the actual salary you taken into account for the calculation of are earning at the end of the relevant the Deferred Period. Deferred Period, as confirmed by your employer. You must advise Cornmarket of any salary changes so that we can adjust your premium accordingly. This is to ensure that your cover is provided in line with your current gross annual salary and that you are paying the correct premium amounts. *Depending on the type of claim being made, the salary will be established at different points in time e.g. • Disability Benefit - the end of the relevant Deferred Period • Death Benefit - on the date of death • Specified Illness - on the date of diagnosis. 12 Salary Protection Scheme for PNA members
Disability Benefit Exclusions There are general exclusions on this If this happens, a form will be sent to scheme, in relation to illnesses or injuries you as part of the application process resulting from: with the details of the exclusion(s) and - Self harm you will have the opportunity to decide - A criminal act if you wish to accept the cover with the exclusion(s) or not. If an exclusion(s) However, when you apply to join the applies to you, then sick leave used for scheme, the Insurer may offer you the excluded condition(s) cannot be cover with some exclusions that apply taken into account for the calculation of specifically to you. For example, if you the Deferred Period. inform the Insurer that you have a back problem on your application form, they may offer you membership of the scheme with a back exclusion. This means that you would never be able to claim for an illness or injury relating to your back. Visit cornmarket.ie 13
Disability Benefit Limitations and Restrictions Definition of Disability In order for a claim to be paid, the Insurer must be satisfied that you are totally disabled. This means that you are totally unable to carry out the duties of your normal occupation because of illness or injury and that you are not engaged in any other occupation (whether or not for profit, reward, remuneration or benefit- in-kind). Definition of Partial Disability Following the payment of a disability claim, if: • you return to work with the consent of the Insurer (either to your normal job or to a new job) and • you are partially disabled due to illness or injury, the Insurer may continue to pay a partial disability claim if: - your monthly earnings are reduced due to the partial disability and - you are earning less than the average monthly earnings that you had in the 12 months immediately before your period of disability. Please note: Partial Disability Benefit is payable for a maximum of 12 months. Disability Benefit will not be paid If your claim is admitted... if you cannot work due to strike or - 75% of salary will be paid for unemployment. maximum of two years only. After this The maximum benefit is €150,000 per a pension amount will be deducted year. from the benefit regardless of whether or not you are in receipt of Any sick leave used before you are same. This is referred to as Notional accepted as a scheme member will Early Retirement Pension (NERP) not be used in the calculation of the - the benefit you receive from the Deferred Period. Insurer will be treated as income and If you have been accepted with an as such is liable to income tax, PRSI, excluded condition, any sick leave Universal Social Charge, etc. The relating to that condition, will not be Insurer will deduct any tax due from taken into account for the calculation of the Benefit made to the member, the Deferred Period. in the same way as an employer deducts tax from an employee. 14 Salary Protection Scheme for PNA members
If your claim is admitted, Disability Late Notification of Claims: Benefit will continue until: It is not often possible to retrospectively - You recover assess the validity of a claim in cases - You resign where a significant period of time (approx. 3 months) has elapsed since - You go back to work (benefit may your salary reduced or ceased. For continue to be paid if the return is this reason, it is vital that you register at a reduced level due to partial your claim promptly. In the case of late disability) notification of a claim, cases will be - the Insurer decides that you are fit assessed on individual merit and the to return to work based on medical Insurer reserves the right to decline to evidence* assess the claim. - You reside outside of Ireland or the UK for more than 6 calendar months (unless agreed otherwise with the Insurer in advance) - You retire (except if you are claiming from the scheme and retire on an Ill Health Early Retirement Pension) - You reach age 60 or 62 depending on the date you entered the Public Sector - You die whichever is earliest. *If you have been in continuous receipt of Disability Benefit for more than 12 months, 3 months notice will be given before your Disability Benefit is ended. Visit cornmarket.ie 15
ii) Death Benefit In the event of your death, a once-off lump sum will be paid to your estate. For members the amount paid will be three times their gross annual salary*. If a Death Benefit claim is admitted, the Terminal Illness Benefit benefit will be paid by the Insurer tax In the event that you are certified by free. However, thereafter, beneficiaries a medical specialist with a terminal of the estate will be subject to illness, with death expected within 12 whatever taxes apply at the time of months, and the Insurer accepts this; the inheritance and it will be their the scheme will pay 25% of the Death responsibility to ensure they are meeting Benefit to you tax-free. their full tax liability. Terminal Illness Benefit - Limitations and Restrictions Exclusions This Benefit ceases at age 65. There are no general exclusions on the As this is a Group Scheme you cannot Terminal Illness Benefit. assign the Death Benefit against a mortgage. Terminal Illness Benefit - Limitations and Restrictions This benefit ceases at age 62. *See page 12 for definition of Salary. 16 Salary Protection Scheme for PNA members
Accidental Death Benefit Children’s Death Benefit In the event of accidental death, a In the event that a member’s child benefit of €15,000 is payable tax-free between the ages of 0 and 21 dies, a in addition to the normal Death Benefit. Death Benefit of €4,000 will be paid to ‘Accidental Death’ is defined as ‘death the member, tax-free. Children’s Death as a direct result of a bodily injury arising Benefit applies to all natural or adopted from an external and accidental cause’ children. which leaves a visible bruise or wound and is in no way linked to disease or Children’s Death Benefit - physical disorder. Exclusions This benefit can only be claimed by the Accidental Death Benefit - scheme member. This means that the Exclusions scheme member’s estate cannot claim Exclusions apply where death is caused it in the event that the scheme member directly or indirectly by: has died. 1. Taking part in any criminal act In the event that both parents are 2. Taking drugs (other than under the members of this scheme, this benefit will direction of his/her own or any other only be paid once. registered medical practitioner) or alcohol Children’s Death Benefit - 3. Taking part in aviation (other than as Restrictions and Limitations a fare-paying passenger) or in motor This benefit ceases on your child’s 21st car or motor cycle racing or birthday. 4. The member’s own deliberate act. Accidental Death Benefit - Restrictions and Limitations This benefit ceases at age 65. Visit cornmarket.ie 17
iii) Specified Illness Benefit Full Benefit If you are diagnosed with one of the illnesses listed below, and meet the definition/criteria of that illness (see pages 43-68), this benefit will pay a once-off, tax-free lump sum of 25% of your annual salary* at the date of diagnosis. Please note: The Specified Illnesses marked ❖ below were introduced at the 1st December 2013 review. The other Specified Illnesses were introduced on 1st December 2008. Only diagnoses that occur after these dates are eligible to claim Specified Illness Benefit for these illnesses. If, prior to joining the scheme, you have suffered from one of the Specified Illnesses you will never be covered for that illness. • Alzheimer’s Disease • HIV infection • Aorta graft surgery • Kidney failure • Aplastic Anaemia ❖ • Liver failure ❖ • Bacterial Meningitis ❖ • Loss of limbs • Benign brain tumour • Loss of speech • Benign spinal cord tumour ❖ • Major organ transplant • Blindness • Motor Neurone Disease • Cancer (malignant) • Multiple Sclerosis • Cardiomyopathy ❖ • Paralysis of Limbs • Coma • Parkinson’s Disease (idiopathic) • Coronary artery bypass graft • Primary Pulmonary Hypertension ❖ • Creutzfeldt-Jakob Disease • Progressive Supranuclear Palsy ❖ • Deafness • Pulmonary Artery Surgery ❖ • Dementia ❖ • Respiratory failure of specified • Encephalitis ❖ severity • Heart attack (diagnosed) • Severe burns or 3rd-degree burns • Heart structural repair with surgery • Stroke – permanent symptoms to divide the breastbone • Systemic Lupus Erythematosus ❖ • Heart valve replacement or repair • Traumatic head injury ❖ *See page 12 for definition of Salary. 18 Salary Protection Scheme for PNA members
Partial Benefit If you are diagnosed with one of the illnesses listed below, and meet the definition/criteria of that illness (see pages 43-68), this benefit will pay a once-off, tax-free lump sum of the lesser of €10,000 or 25% of your salary* at the date of diagnosis. Please note: The qualifying Specified Illnesses covered under the Partial Payment section were introduced on 1st December 2013. If, prior to joining the scheme, you have suffered from one of the Specified Illnesses you will never be covered for that illness. • Brain abscess drained using a • Ductal carcinoma in situ – breast, craniotomy treated by specific surgery • Carcinoma in situ – oesophagus, • Less severe burns or 3rd-degree treated by specific surgery burns covering at least 5% of the • Carotid artery stenosis – treated body’s surface by endarterectomy or angioplasty • Low level prostate cancer with • Cerebral arteriovenous specific treatment malformation – treated by • Loss of one limb craniotomy or endovascular repair • Surgical removal of one eye • Coronary Angioplasty – to two or more coronary arteries *See page 12 for definition of Salary. Visit cornmarket.ie 19
Specified Illness Benefit Exclusions Specified Illness Benefit and Partial Specified Illness Benefit Claims will not be paid, if, in the opinion of the Insurer, the diagnosis arises directly or indirectly as a result of: a) taking alcohol or drugs (other than under the direction of a registered medical practitioner) or b) failure to follow reasonable medical advice in relation to a cause or latent cause of sickness. 20 Salary Protection Scheme for PNA members
Specified Illness Benefit Limitations and restrictions - Specified Illness Benefit became - You will not be able to make a a benefit of the scheme on 1st Specified Illness claim for an illness December 2008. that: - The Specified Illnesses marked ❖ • You suffered from prior to joining on page 18, were introduced on 1st the scheme December 2013. The other Specified • Relates to a condition which Illnesses were introduced on 1st you were already suffering from December 2008. You can only claim at the time of your application for diagnoses that occur after these and/or where you were under dates. medical investigation, regardless - Partial Payment Specified Illness of whether you were aware of the Benefit became a benefit of the condition at that time scheme on 1st December 2013. • Relates to a condition which you Therefore, you can only claim for a were already suffering from before diagnosis that occurs after this date. the date that Specified Illness was - If you make a Full Specified Illness introduced to the scheme claim, you will not be able to make a • If, in the Insurer’s opinion, the further Full or Partial Specified Illness diagnosis has occurred directly claim. If you make a Partial Specified or indirectly as a result of taking Illness claim, you will still be able to alcohol or drugs (other than make a Full Specified Illness claim. under the direction of a registered - If you are diagnosed with one of the medical practitioner) Full Specified Illnesses within 30 days • If, in the Insurer’s opinion, the of diagnosis of a Partial Specified diagnosis has occurred directly or Illness, a claim will be assessed on the indirectly as a result of failure to Full Specified Illness only. follow reasonable medical advice - A Specified Illness claim will only in relation to a cause or latent be paid if the diagnosis/severity cause of sickness. meets the specific definition/ criteria outlined for that illness in the Appendices on pages 43-68. Visit cornmarket.ie 21
Late Notification of Claims: Definition of Salary for Specified You must make a Specified Illness Claim Illness Benefit within 12 months of being diagnosed. Please refer to page 12 for definition of Failure to make a claim within this time Salary. period may result in the Insurer declining to assess your claim. - There is a waiting (deferred) period for some Specified Illnesses. Please see Appendices on pages 43-68 for more details. - There is a survival period for some Specified Illnesses. You must survive for a minimum period after the date of diagnosis or surgery took place, before a payment can be made. In the event of death within this period no benefit is payable. The relevant periods are: (a) 14 consecutive days after diagnosis or surgery for Illnesses covered under the Full Specified Illness except for those named in (b) and (c) below (b) 6 months for Alzheimer’s Disease, Blindness or Parkinson’s Disease. (c) 12 months for deafness or loss of speech. Please see Appendix from pages 43-68 for more details. The Benefit ceases at age 65. 22 Salary Protection Scheme for PNA members
iv) Spouses’/Civil Partners’ Death Benefit OR Single Members’ Specified Illness Benefit In addition to Disability Benefit, Specified Illness Benefit and Death Benefit, the scheme includes an additional valuable benefit for members in the form of either: A. Spouses’/Civil Partners’ Death Benefit or B. Single Members’ Specified Illness Benefit Members can only ever benefit from either option A or B. The benefit is only payable once per member. A. Spouses’/Civil Partners’ Death Benefit In the event of the death of a member’s Spouse or Civil Partner, a lump sum of 100% of the member’s annual salary* will be paid to the member. Limitations and Restrictions This benefit only applies if you are legally married or civil partnered at the date of their death, as defined in the Civil Partnership and Certain Rights and Obligations of Cohabitants Act 2010. You can only claim from either the Specified Illness Benefit or the Spouses’/ Civil Partners’ Death Benefit; you cannot claim from both. This benefit ceases at age 65. *Please refer to page 12 for definition of Salary. Visit cornmarket.ie 23
B. Single Members’ Specified Illness Benefit In the event a single member suffers any of the 36 Specified Illnesses an additional lump sum of 25% of salary* is payable. This is in addition to the 25% of gross annual salary already payable under the Specified Illness Benefit. Limitations and Restrictions This benefit only applies if you are single at the date of diagnosis. You can only claim from either the Single Specified Illness Benefit or the Spouses’/Civil Partners’ Death Benefit; you cannot claim from both. This benefit ceases at age 65. *See page 12 for definition of Salary. 24 Salary Protection Scheme for PNA members
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3. Cost The total scheme premium is 2.17% of gross salary. This includes the 1% insurance levy. Scheme cost Income Tax Relief The breakdown of this premium is: The portion of your scheme premium that is paid towards Disability Benefit is Disability Benefit 1.49% eligible for Income Tax Relief. Death Benefit 0.36% Below are some examples of cost for Specified Illness Benefit 0.12% various salary amounts taking income Spouses’ /Civil Partners tax relief into account: Death Benefit or Single Income Weekly ‘Real’ weekly 0.15% Members’ Specified premium premium Illness Benefit after tax relief Medical Immunity for €35,000 €14.56 €10.56* Retired Members’ Life 0.05% €45,000 €18.71 €13.57** Cover Plan* €55,000 €22.87 €16.60** Total Cost 2.17% *If you are paying income tax at 20% your net premium rate *Allows members to join Cornmarket’s Retired Members’ will be 1.87% Life Cover Plan, without medical underwriting. Terms & **If you are paying income tax at 40% your net premium rate Conditions apply. will be 1.57%. Warning: The current premium may increase after the next scheme review which should take place on/ after 1st March 2021. Cornmarket’s Retired Members’ Life Cover Plan Medical Immunity* For more details on this plan, 0.05% of your overall premium entitles please contact us on you to join Cornmarket’s Retired Members’ Life Cover Plan when you (01) 470 8054 or email retire, without any medical underwriting, clientservices@cornmarket.ie once you apply to join within a certain time period of retiring or your membership of this scheme ceasing. *Cornmarket Retired Members’ Life Cover Plan is underwritten by Irish Life. Irish Life Assurance plc is regulated by the Central Bank of Ireland. 26 Salary Protection Scheme for PNA members
Payment Methods Your premiums may be paid via deduction at source from salary or direct debit. If you pay your premiums last gross salary you notified to through salary Cornmarket or the last gross salary The premium will be split under two that we estimated for you at the last headings on your payslip. One heading scheme review. As a result, the salary reflects the Disability Benefit portion covered by the scheme will be based of your premium and automatically on either the salary covered by your receives income tax relief, the other premiums or the actual salary you are heading reflects the premium for the earning at the end of the Deferred remaining benefits and does not receive Period as confirmed by your employer, income tax relief. You are eligible for whichever is lower. The onus is on you income tax relief at your highest rate to ensure you advise Cornmarket of of income tax on the Disability Benefit any salary changes so that we can premium. adjust your premium accordingly so that your cover is provided in line with Your premiums will increase and your current gross salary and you are decrease in line with your salary paying the correct premium amounts changes and as a result, the salary - You may incur charges from your covered by the scheme will be your bank. salary as confirmed by your employer on the last day of your Deferred Period. Remember... You must ensure that the premiums deducted from your salary are correct As this is an insurance policy, you and reflect your salary. must pay your premiums in order to stay on cover. Failure to pay If you pay your premium by premiums, could result in your direct debit membership of the scheme lapsing. This means you will no longer be a - You will need to send a Premium member of the scheme and you will Statement to Revenue in order to not be on cover for any benefits. In claim income tax relief. If, throughout the event that you wish to become the course of your membership of a member of the scheme again, the scheme, your premium amount you would have to apply to be changes, you should request an a member and your application up-to-date Premium Statement from would be medically underwritten. Cornmarket to send to Revenue so Your application may be accepted, that Revenue can amend your income declined, postponed or accepted tax relief accordingly. with exclusions. - Your premiums will reflect the Visit cornmarket.ie 27
4. Claims Roles Cornmarket’s role Cornmarket’s role is to help guide members through the claims process. Cornmarket has considerable experience in this area and works closely with the claimant, Insurer and third parties to help get claims processed as efficiently as possible. Cornmarket has its own dedicated, in-house Claims Administration Team. The team members will do all they can to help in a member’s time of need. If you need to make a claim, it will be dealt with in a professional and sensitive manner. Our contact details for making a claim are: Phone: (01) 408 4018 In the interest of Customer Service we may record and monitor calls. Email: spsclaims@cornmarket.ie Post: SPS Claims Department, Cornmarket Group Financial Service Ltd, Christchurch Sq., Dublin 8. Our offices are open Monday-Friday 9:00-17:30. The Insurer’s role The Insurer’s role is to medically assess claims and decide whether or not claims should be paid. If they decide that a claim is payable, they will calculate and pay the benefit. 28 Salary Protection Scheme for PNA members
Disability and Specified Illness Benefit Claims How to make a Disability or Specified Illness Specified Illness Benefit claim Contact Cornmarket as soon as possible, as it may take a number of Disability weeks to process the claim. See Late Contact Cornmarket as soon as you Notification clause on page 22. think that your salary may reduce to half pay or cease altogether due to illness or It is not often possible for the Insurer injury because: to retrospectively assess the medical validity of a claim. If they cannot (i) Disability Benefit claims take medically assess a claim, the Insurer approximately three months reserves the right to decline to assess to process from the date your the claim. completed claim form is received. The exact length of time it will take to Can I nominate someone to process a claim is dependent upon contact Cornmarket on my how long it takes for the Insurer to get behalf in relation to a Disability data from third parties such as G.P.s, specialists, unions/associations and or Specified Illness Benefit employers. With that information they claim? must be satisfied that: You can nominate someone to contact - A member is a valid member of the Cornmarket on your behalf and to scheme and assist you with your claim, for example, a spouse, next of kin etc. If you wish - A member is or was medically to do so, please send us a letter, incapable of working for the signed and dated by you, outlining period being claimed for and the name, address, and date of birth - They are paying the correct of your nominated person. Please be benefit amount. aware that if you nominate someone to act in this capacity, they will have (ii) It is often not possible for the Insurer access to the information related to to retrospectively assess the medical your claim such as your medical, salary validity of a claim. If they cannot and financial details. However, they medically assess a claim, the Insurer will not have the authority to make any reserves the right to decline to assess changes, for example, to cancel your the claim. See Late Notification membership of the scheme. clause on page 15. Visit cornmarket.ie 29
What will happen after I initially Items 2, 3 and 4 are at the Insurer’s contact Cornmarket to make expense and reasonable travel expenses will be covered, if travel is a Disability or Specified Illness necessary. Benefit claim? We will liaise with your employer, Following an initial phone call, if the Insurer and you throughout the appropriate, we will send you a claim assessment. form, information about the scheme and details of the documentation you will need to provide. What happens after my Disability Benefit claim is You should return the forms and documentation to Cornmarket as soon assessed? as possible and we will send these to Following the assessment, the Insurer will the Insurer. The Insurer will then start make a decision on your claim. Claims medically assessing your claim. can be admitted or declined. What will happen if my Disability Are all Disability and Specified Benefit claim is admitted? Illness Benefit claims medically - If your claim is admitted, and you assessed? have completed the relevant deferred All claims will be medically assessed by period, the Insurer will arrange for the Insurer. If you have been granted benefit to be paid to your bank Ill Health Early Retirement by your account. Disability Benefit will be employer, this does not mean that paid in arrears and may be paid on a you will be automatically entitled to monthly basis. Therefore, it may take Disability Benefit from the scheme. up to four weeks after your claim is As part of their assessment, to confirm admitted to receive your first benefit. that you meet the definition of disability, - If your claim is admitted after you the Insurer may require you to: have been reduced to half-pay or 1. provide medical evidence from your your pay has ceased altogether, the Doctor (your Doctor may charge you benefit may be backdated to the for this) and/or date when salary was first affected. 2. provide medical evidence from your - As a benefit is subject to income Specialists and/or tax, you can request the Revenue 3. complete a Tele-claims Interview with Commissioner to issue a Certificate a nurse and/or of Tax to the Insurer. This will enable 4. attend an Independent Medical the Insurer to apply the correct tax Examination (IME) and/or the Insurer’s rate for future benefits. However, the Occupational Health and Safety first benefit may have emergency Advisor to confirm that you meet the tax rates applied. Any overpayment definition of disability. It generally or underpayment of tax may be takes about 3 weeks for the IME report subsequently rectified. to be returned to the Insurer. 30 Salary Protection Scheme for PNA members
- In order to ensure you continue to the rate of increase in the Consumer meet the definition of disablement, Price Index (if lower). the Insurer may seek completed - If you plan to return to work or take up continuation forms, certificate of other paid work, you must inform the continued disablement, medical Insurer immediately. certificates from your Doctor, and/or require you to attend an independent medical examination and/or organise What will happen if my Disability for a Health Claims Advisor to visit Benefit claim is declined? you. Claims in payment for greater - If your claim is declined, the Insurer than 6 years, will not be subject to will inform you of the reasons for the ongoing medical assessments. decision in writing. - In the event that you fail to follow - You may appeal the decision medical advice, the Insurer may cease by sending additional evidence paying you benefits. supporting the fact that your claim - You will not be expected to pay should be admitted to the Chief premiums towards the scheme while Medical Officer of the Insurer. You claiming. However, if your benefit must do this within 3 months of the stops for some reason other than decline decision being made. The reaching the ceasing date of the review of their decision may require benefit, you will be expected to start you to attend further Independent paying premiums again in order to Medical Examinations. maintain your cover. If you continue - If you do not appeal, premiums must to receive Disability Benefit up to continue or restart in order for you to the ceasing age of the benefit, you remain a member of the scheme. can continue to avail of the other - If your appeal with the Insurer is scheme benefits without having to unsuccessful, you may bring your case pay premiums for them up until the to the Financial Services and Pensions ceasing age of those benefits. Ombudsman. - While claiming Disability Benefit, any Death Benefit or Specified Illness What happens after my Benefit that you have as a scheme Specified Illness Benefit claim is member remains in force until the ceasing date of those benefits. In assessed? the event that you will need to claim Following the assessment the Insurer will from these, the benefits will be based make a decision on your claim. Claims on the salary you were earning can be settled or declined. at the time your Disability Benefit Settled commenced. - If your claim is settled, the Insurer will - The benefit paid to you by the arrange for a payment to be sent to scheme increases by 5% each year, or you. Visit cornmarket.ie 31
- If you claimed from the Full Specified How does Ill Health Early Illness Benefit, you will no longer be Retirement Pension (IHERP) covered for any Specified Illness affect my Disability Benefit Benefit and you will no longer be required to pay for it and we will claim? reduce your premium accordingly. In If you are making a claim and decide the event that you pay your premiums not to apply for IHERP, perhaps because by salary and your employer is unable you intend to return to work, and the to facilitate the reduced premium, you Insurer agrees that there is a reasonable may need to switch to paying your expectation for you to return to work, premiums by direct debit. then the Insurer may pay a benefit - If you claimed from the Partial of 75% of salary less any State Illness Specified Illness Benefit, you can still Benefit or Temporary Rehabilitation make a claim under the Full Specified Remuneration for a maximum of 2 Illness Benefit and so your premiums years. This means no deduction will be will not reduce. made from the Benefit for an amount equivalent to IHERP, as no IHERP is being Declined claimed. - If your claim is declined, you will be However, after 2 years a pension informed of the reasons for that amount will be deducted from the decision in writing. benefit regardless of whether or not you - You may appeal the decision are in receipt of same. This is referred by sending additional evidence to as Notional Early Retirement Pension supporting the fact that your claim (NERP). should be admitted to the Chief Medical Officer of the Insurer. You If you retire subsequently and IHERP must do this within 3 months of the is paid, the additional amount that decline decision being made. The was paid under the scheme since the review of their decision may require effective date of early retirement must you to attend further Independent naturally be repaid to the Insurer. Medical Examinations. - If your appeal with the Insurer is unsuccessful, you may bring your case to the Financial Services and Pensions Ombudsman. 32 Salary Protection Scheme for PNA members
What if I am on a Fixed Term What happens if I return to work Contract and make a Disability after making a Disability Benefit Benefit claim? claim? If you are unable to work due to illness If you return to your normal occupation or injury and your contract ends before at your normal hours, or to full salary the expiry date of the Deferred Period, (e.g. you take annual leave), you must (13 weeks in any 12 month period), your ensure that premiums restart in order for claim will be considered subject to the you to remain a member of the scheme. usual medical evidence requirement. For If you return to your normal occupation example, if you suffer an illness with 3 at reduced hours, or to a different months remaining on your contract and occupation at reduced pay, the Insurer remain unable to work due to illness or may continue to pay you a benefit but injury to the end of the Deferred Period, at a proportionately reduced amount. your claim will be considered in the This will be subject to medical evidence normal manner. supporting the view that you are only partially fit for work. If my illness is due to an injury at If you return to work but have to work, how does this affect my stop working again due to illness or injury within a period of 183 days from Disability Benefit claim? the date you return, you will not be Please inform the Cornmarket Claims expected to complete the Deferred Administration team as soon as possible, Period again. if this applies to you. If, as a result of your workplace injury, you are entitled to an additional payment, it may mean that your income remains higher than 75% of your salary and hence there will be no Disability Benefit payable from the scheme. Visit cornmarket.ie 33
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Tax Return Service for members making Disability Benefit Claims Cornmarket’s Tax Return Service is available to claimants who are in receipt For more of Disability Benefit for a continuous period of 3 months or more. Only information, please claimants who submitted their claim after 1st January 2014 are eligible to call (01) 408 4106 avail of this service. Cornmarket’s Tax Return Service will prepare and file your tax return and act on your behalf with Revenue, to ensure that you do not pay any more tax than is necessary while you are receiving income from multiple sources. We will also reclaim any overpayments of tax which may have been made by you during the period of your claim. The service includes PAYE returns and up to two rental properties, where relevant. Additional properties or returns for non- PAYE income may attract extra charges, and/or may not be offered within this service. Cornmarket’s Tax Return Service is not a regulated financial product. This service is provided by Cornmarket Retail Trading Ltd., a wholly-owned subsidiary of Cornmarket Group Financial Services Ltd. Telephone calls may be recorded for quality control and training purposes. Visit cornmarket.ie 35
Death Benefit Claims How to make a Death How long will it take to process a Benefit claim Death Benefit claim? Depending on the type of death claim If your estate is being processed through being made (accidental, terminal or the Probate Office, this may result in children’s), you or your Estate/Next of delays in the processing of the claim. Kin/Solicitor should contact Cornmarket. These delays could take over 12 months. Once the Insurer receives all the required After initial contact is made, if documentation and information appropriate, Cornmarket will advise of required and the Insurer decides to the documentation required to process admit the claim, benefit is usually paid the claim. to the estate/trustees within 10 working days. 36 Salary Protection Scheme for PNA members
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5. Frequently Asked Questions How can I apply to join the - you may find it difficult to purchase scheme? another Life Insurance product. To apply, you must complete an application form either: What happens if my application (i) Over the phone - call (01) 470 8054 is accepted? Your cover begins from the date the (ii) With your Cornmarket Consultant Insurer accepts your application. (iii) By printing and completing an - You will be sent a formal acceptance application form at cornmarket.ie. letter. Applications may require underwriting - You will have 30 days after the date (medical assessment) which may the acceptance letter is sent to you include providing medical information to cancel your membership of the by telephone to a nurse or attending scheme and receive a full refund of a medical examination at the Insurer’s any premiums paid. expense. Following the underwriting period, the Insurer may accept your - Premiums should start as soon as application, postpone your application, possible after you are accepted as a decline your application or offer you member. membership of the scheme with certain specified conditions excluded from What happens if my application cover. is not accepted? During the application process it is If your application is postponed, important that you tell the Insurer all declined, or if you are offered relevant medical information. This acceptance with certain specified means information that the Insurer conditions excluded, you may request would regard as likely to influence the details for the reasons for the decision assessment and acceptance of your to be sent from the Insurer to your application. If you do not: own doctor and you may appeal the - your membership of the scheme decision. could be void; you will not be covered under the scheme - a claim will not be paid and the Insurer will not refund any premiums you have paid 38 Salary Protection Scheme for PNA members
What if I have unearned What if I am placed on income? administrative/special/ In general, investment and rental income gardening leave? will not be taken into account when Please contact us on (01) 408 4195 as making a claim under the scheme. soon as possible. What if I plan to take a Career When does membership of the Break or take Unpaid Leave? scheme cease? If you plan to take a Career Break • Your 60th birthday for Disability or Unpaid Leave please contact us Benefit if you joined the Public to discuss the options that may be Service before the 1st April 2004 available to you by calling (01) 408 4195 • Your 62nd birthday for Disability or emailing spsadmin@cornmarket.ie. Benefit if you joined the Public If you wish to avail of the Career Service on or after 1st April 2004 Break options, you must apply for • Your 65th birthday for Death Benefit these options within 4 months of and Specified Illness Benefit taking a Career Break. Otherwise your • Your 65th birthday for Spouses/ membership of the scheme will cease. Partners’ Death Benefit or Single You must remain a member of the Members’ Specified Illness Benefit. Psychiatric Nurses Association of Ireland Cover for all benefits ceases in the union or a member of the National following situations: Ambulance Service Representative • If you retire (other than on grounds of Association for the duration of your ill health) or Career Break. • If you resign or If you wish to avail of the Unpaid • If you no longer fulfil the eligibility Leave options you must notify us requirements or at least 4 weeks in advance of the • If you leave the Psychiatric Nurses commencement of unpaid leave. Association of Ireland or the National Additionally, if you plan to do any of the Ambulance Service Representative following, please contact us in advance Association or in order to ensure your membership • If your premiums cease or of the scheme does not lapse, and • If you become unemployed or so that we can offer you any cost • If you die. and/or benefit options which may be applicable: Remember - Cornmarket will not be - Acquire a second job automatically informed if some of - Go on Secondment the above events occur so please - Change role/job ensure we are advised at the earliest - Change terms of employment opportunity. - Start Job sharing/work sharing (i.e. work 50% or less of the normal working week). Visit cornmarket.ie 39
Can I cancel my membership of What commission does the scheme? Cornmarket receive? Yes. You may cancel your membership Initial charge €400 of the scheme at any time by clearly instructing Cornmarket to do so in Premium Deduction Charge 2.5% writing. Please ensure your name, Renewal charge paid by address and date of birth is included 12.50% Insurer to Cornmarket on the cancellation instruction. If you cancel within 30 days of the acceptance letter being sent to you, What if I travel abroad? we will cancel your membership of the In order to remain on cover under this scheme and refund you any premiums scheme you must remain a resident you have paid. within Ireland. If you cancel your membership of the If you travel briefly for normal holiday scheme, and then wish to become a purposes this will not affect your cover member again, you will have to apply under the scheme. However, if you for membership again and provide decide to reside or work abroad you information about the state of your must contact Cornmarket immediately. health. If your health deteriorated In such circumstances, the Insurer between the time you cancelled your may decide to vary your premium and membership of the scheme and re- benefits accordingly or cease your applied, you may not be accepted as a membership of the scheme. member again or you may be accepted with an exclusion. If you are in receipt of Disability Benefit from the scheme, the Insurer will pay this benefit to you if you are living anywhere What happens if I cease to be in the world for a maximum of 6 months. a member of the PNA union or The Insurer reserves the right for NASRA? claimants to come back to Ireland for If you leave the PNA union or NASRA an Independent Medical Examination you must inform Cornmarket in writing. during this 6 month period. If during the Cornmarket will then cancel your 6 months you are required to attend a membership of the scheme. medical assessment you must return to Ireland for it, the expense of which must Is there a surrender or cash- be agreed between you and the Insurer in advance. Only reasonable expenses in value associated with the will be covered by the Insurer. scheme? After 6 months, you must reside in No. There is no surrender or cash-in Ireland or the UK. In exceptional cases value associated with this scheme; it is where a beneficiary is forced to live not a savings plan. abroad, the Insurer will consider this on a case-by-case basis. 40 Salary Protection Scheme for PNA members
Are all claims paid? What if I wish to make a The great majority of claims are paid. complaint about the When claims are not paid it is usually service I have received from due to one or more of the following Cornmarket? reasons: Please write to: - Medical opinion is that the member is Compliance Department, not disabled from carrying out his or Cornmarket Group Financial her normal occupation. Services Ltd, Christchurch Square, - When applying to join the scheme, Dublin 8. the member did not give all relevant, If you are dissatisfied with the outcome requested medical information of your complaint through Cornmarket, (information that the Insurer would you may submit your complaint to regard as likely to influence the the Financial Services and Pensions assessment and acceptance of your Ombudsman, Lincoln House, application). This is called non- Lincoln Place, Dublin 2, or log onto disclosure. In addition to being the www.fspo.ie reason for a claim not being paid, non-disclosure may also result in membership of the scheme being cancelled. If this occurs, premiums will not be refunded. - A claim is notified late, for example, approximately three months after the end of the Deferred Period/diagnosis has occurred and hence the Insurer is no longer in a position to medically assess the claim. - The illness or injury is a result of one of the general exclusions that exist on the scheme. - The member attempts to claim for an illness or injury for which they received a specific exclusion. Visit cornmarket.ie 41
General Scheme Information Full scheme name: Salary Protection Scheme for PNA members. The scheme owner is the Psychiatric Nurses Association of Ireland. The current scheme broker is Cornmarket Group Financial Services Ltd. The current scheme Insurer is Irish Life. The current policy number for this scheme is 21028. This is a Group Protection Scheme. This means that the costs and benefits cannot be changed by any individual member. Instead, the scheme owner reviews the scheme periodically with a Broker and Insurers and then decides the best combination of benefits, cost, restrictions, limitations and features for all the members of the scheme. At a review it may be decided that the scheme should move Brokers and/or Insurers. In the event that this occurs, all scheme membership data will be transferred to the new Broker and/or Insurer. Additionally, at a review, it may be decided to terminate the scheme altogether. In the event that this occurs, any members who are already receiving a Disability Benefit will continue to receive that benefit under the terms of the scheme. Decisions taken by the scheme owner will be binding on all members. The next scheme review is due on or after 1st March 2021. 42 Salary Protection Scheme for PNA members
6. Specified Illnesses Appendices Explanation of each Specified Illness and its pre-existing conditions
APPENDIX 1: Explanation of each Specified Illness (Full Payment) and its pre-existing conditions This section outlines: A claim can be made if the life covered has • The policy definition of the Specified Illnesses been diagnosed by a consultant neurologist or that are covered under the scheme consultant geriatrician as having Alzheimer’s • A simple explanation of each illness. Disease and their judgement, understanding The notes in the sections headed `In simpler and rational thought processes have been terms’ are meant to provide a less technical seriously affected. explanation of the illness definitions, and Pre-existing conditions some of the medical terms used in that If you have been diagnosed with Alzheimer’s definition. They are not an alternative Disease prior to the commencement date definition of the illness and will not be used of cover, you can never claim for Alzheimer’s to assess claims. If there is any dispute, the Disease under the Specified Illness Benefit. illness `definition’ overrules the `In simpler terms’ explanation If you have a history of arteriosclerotic • Information on related conditions which, if dementia, amnesia or memory loss prior to the present before joining the scheme, means commencement date of cover and you are the member is not covered for the Specified found to have Alzheimer’s Disease within the first Illness if diagnosis occurs within the first 2 2 years of cover no benefit will be payable under years of cover the Specified Illness Benefit and you will cease to be covered for Alzheimer’s Disease. 1. Alzheimer’s Disease - resulting in permanent Survival period: 6 months. symptoms Policy definition 2. Aorta Graft Surgery – for disease or A definite diagnosis of Alzheimer’s Disease traumatic injury by a Consultant Neurologist, Psychiatrist or Policy definition Geriatrician. There must be permanent clinical loss of the ability to do all of the following: The undergoing of surgery for disease to the • remember aorta with excision and surgical replacement of • reason a portion of the diseased aorta with a graft. • perceive, understand, express and give effect The term aorta includes the thoracic and to ideas. abdominal aorta but not the branches. For the above definition, the following are not For the above definition, the following are not covered: covered: • Other types of dementia. • Any other surgical procedure, for example the insertion of stents or endovascular repair. In simpler terms Alzheimer’s Disease occurs when the nerve cells We also cover surgery for traumatic injury in the brain deteriorate over time and the brain to the aorta needing excision and surgical shrinks. There are various ways in which this replacement of a portion of the aorta with a can affect someone, for example, severe loss of graft. memory and concentration and mental ability gradually failing. 44 Salary Protection Scheme for PNA members
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