SAFETY REDEFINED Featuring projects being built to Speed & Scale - lntecc
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Environment Health Safety EHS journal of L&T Construction Volume - 8, Issue - 2 July - December 2018 SAFETY REDEFINED Featuring projects being built to Speed & Scale
Foreword Contents 5 B&F IC scales new heights in EHS and location, several of them in highly Hence, it is of paramount importance to The activities that we perform at Smart Such variety of activities and risks has management! populated cities and sensitive areas, etc. adopt digital and practice it meticulously. World & communication may seem at forced us to develop systems, which can Further, we are constantly embarking first low risk in nature but at their core adapt and mould according to our ever- Six projects win the into new areas and geographies across Sustainable Cities & Communities is they are always the same. We work on changing needs. In EHS at SW&C, we prestigious ‘Sword of the 11th goal in the United Nations the workspace and the eco system. Sustainable Development Goals. It the busiest roads and highways of mega have committed ourselves to introduce Honour’ award cities while, at the same time, execute solutions that are digital and sustainable. Any incident besides affecting the assumes utmost importance when we projects in the remotest locations of workmen, lost man hours, consequential look at the numbers. More than half of To uphold the above principles, and 8 the country. Our activities involve delays & costs directly affect the image the world’s population presently live in installation of 6 m tall poles to 30 m continually improve on them, we To build the largest, you of an organisation and it is extremely urban areas. By 2050, that figure will communication towers. We integrate have developed an innovative digital have to be the best! R. Srinivasan important that each one of us gives have risen to 6.5 billion people – two- world-class data centres and install platform called ‘SafeArmZ’, which has Project Motera Stadium EVP & Head - Smart World & utmost importance wherever be our thirds of all humanity. access ports in Gram Panchayats & not only enhanced the level of EHS Communication BU work space to achieve zero incident. Block offices. implementation but has also improved In India, under the Smart Cities What also need to be addressed currently, and in the days to come, are Mission by the Government of India, the objective is to promote cities that Often when working in public spaces, productivity across sites. The app not only makes it easy for a site engineer to 12 Rising to meet some ‘tall’ safety standards environment and health. we inevitably cause inconvenience to meet the compliances but it also provides At their most basic level, provide core infrastructure and give the public. We liaise with the municipal a window to the top management to Project ICC Towers It is in these frameworks that a decent quality of life to its citizens, a sustainability and safety digitalisation becomes an important tool clean and sustainable environment and corporations, traffic police and other monitor the status of risks and hazards local authorities to plan our activities at site. The site engineer has to login to are really about the same thing: conserving to achieve our goal of zero incident and safe environment. Amongst the main application of ‘Smart’ Solutions using digital interventions. The focus is on to minimize risks, which means that the majority of activities have to be done the app only once at beginning of the activity, to view the risks and hazards, 16 The trick is to constantly reinvent and refresh advantages, three things stand out. sustainable and inclusive development at night. This introduces additional and fill pre-requisite checklists and resources. In the case 1. With our workforce and resources, and the idea is to look at compact areas, risks to execution but, at the same time, permits based on an algorithm. your safety strategies! create a replicable model that will act of sustainability, the constantly expanding it is extremely like a lighthouse to other aspiring cities. alleviates most of the public problems. One of the key aspects of EHS is Accordingly, we have separately resources typically important to bring the new entrants thought of are and trainees to the level of safety being practiced at the company level and meet Sustainable development be achieved without significantly cannot designed SOPs for working at nights and heights. awareness. We need to continuously train our workmen and staff about the 18 A ‘Safe Victory’ mattered the most! hazards and risks that are present at environmental, material, L&T benchmarks and digitalization that provide the answer through transforming the way we build and manage our urban spaces. That is what Another challenge is to manage the site. Site engineers must take the lead Lucknow Metro Rail Phase II incoming traffic and speeding vehicles. to deliver Pep Talks to the workmen energy, etc. Whereas, in standardisation of processes. we do at Smart World & Communication We prepare comprehensive traffic assisted by interactive and informative the case of safety, the 2. Near misses and / or potential hazard business. We make these urban spaces, safer, smart, citizen friendly, eco-friendly management plans including diversions, placement of warning boards, barricades articles available on the app. 22 Setting EHS benchmarks in UAE resources are human. cases at any site and learnings thereof and data driven by implementing a and deployment of traffic marshals. We assess that going forward the impact can be transmitted to all the sites slew of smart solutions including Smart of this app will be tremendous on safety LSAW Pipe Mill project instantly so that the entire operation is Meters, Intelligent Traffic Management Working in cities also means that we in construction and have therefore Dear L&tites, in sync. Systems, Video Surveillance, analytics, have to deal with endless underground secured its copyright & Trademark. This It is nice for an opportunity to share a few thoughts on EHS and especially 3. With the advent of live monitoring, etc.to mention but a few. networks of gas, water, sewage and communication and power lines. This is app has been highly appreciated and has been shortlisted for the prestigious 28 Pro-activeness and prevention are always emergency responses and expert advice At their most basic level, sustainability about some of the initiatives we have where we combine our liaison prowess Aegis Graham Bell awards. taken at Smart World. as and when required, quick turnaround and safety are really about the same with technology, carry out GPR surveys better than cure. is possible. thing: conserving resources. In the case Apart from above, we have many Upper Indrāvati Lift Canal along with representatives from utility Safety is an integral part of any of sustainability, the resources typically service departments to carefully locate online modules that have proved project In the days to come, Artificial Intelligence organisation and in projects, it assumes thought of are environmental, material, these utilities and subsequently plan their worth over time that include (AI) is going to provide additional astronomical importance due to constant energy, etc. Whereas, in the case of our activity with minimum disturbance Online Observation Modules in ammunition for us to achieve our goal uncertainties, complexity of the project safety, the resources are human. to them. which an EHS In-Charge can log of zero incident. 2 HELMET HELMET 3
day-to-day observations of the site and swift resolution is ensured by compliance. We also use an Online B&F IC scales new heights in EHS management! Audit Module, by which we have Top Management is continuously Six projects win the prestigious ‘Sword of Honour’ award eliminated the use of paper in the entire involved in the review of EHS audit process. performance at sites with timely Internationally, an organization’s EHS performance is monitored through reviews and insights, setting an frequency, severity and fatality rates, example. At sites, Project Managers however these are the end results of man hours worked through that have to take up the responsibility particular time period. Certain factors to model themselves as “Safety like expansion of projects / businesses, floating manpower, geological Leaders.” conditions, cultural and behavioural background of employees and workmen, cosmos culture, technology, engineering are a few parameters that play major from major incidents while near- very proud to say that we are poised to roles in sustaining EHS performance. misses are reported from across the achieve that remarkable feat soon. construction industry. We have already set forward the BU It is my pleasure to share that we have EHS Objectives for the year 2018-19 All the aforementioned EHS systems been working incident free for more comprising 9 EHS Objectives supported are continuously audited by various than three years from the inception of by 33 Programs linked to 5 EHS KPIs. agencies who have appreciated and SW&C BU, however, our commitment As a proactive action, we are in the praised their effectiveness in making towards the vision of ZERO HARM process of digitizing and quantifying the workplaces safer. We achieved ISO will continue through prevention above leading indicators through our 5 14001:2015 & OHSAS 18001:2008 of ‘Personal Injuries, Occupational EHS KPIs System for better root cause certifications in 2017, within just Diseases and Environment Damages.’ analysis. This will revamp the entire EHS one year of existence. In a very short Mukesh Dahiya, PM Sukanta Majumdar, PM S Somasundaram, PM Performance measurement process, duration, SW&C BU has won 3 RoSPA As we talk of various safety measures it DLF Cyber Park Project Godrej Two Project Piramal Aranya Project making it integral to the overall Project Gold Awards for the Mumbai City is also necessary to look at IT security Management Process. Surveillance, Nagpur Smart City & to digitally connect the complete eco Hyderabad Safe & Smart City projects. system. While this is being carried out at Trainings are an important part of our the company level, in SW&C it becomes In addition, the BU has also won OSHAI B day-to-day implementation of safety even more important when we connect OH&S Gold Awards, which is a testament &F IC’s programme to raise the “It has been a systematic progression,” at sites. Inputs for training are taken from Unsafe Acts/Unsafe Behaviours/ of the effectiveness of the systems that all the sensitive devices and software. We have a dedicated cyber security expert WINNERS ALL! bar in EHS management initiated shares MK. “In 2016, we started our we have developed at SW&C BU. in 2016 rose to new heights with journey of ‘Five Star Audit’ by British Unsafe Conditions and logged in the who looks at complete compliance of yy DLF Cyber Park Project, Gurgaon : as many as six projects bagging British Safety Council in two of our projects, Observation and Audit Modules. We run The top management is continuously all our offerings. In one of the projects CBA SBG Safety Council’s ‘Sword of Honour’ Shell and Omkar 1973, both of which our flagship ‘Safe Execution Engineers’ involved in reviewing EHS performance we are even creating a separate SOC awards. “We actually had 12 projects in won the ‘Sword of Honour’. The trainings at all the sites with a target at sites with timely reviews and yy ITC MXD Project : CBA SBG (Security Operations Centre). the race,” enthuses M Kamarajan (MK) next year, we expanded our focus to cover all the front line site engineers insights, setting an example. At sites, yy Godrej Two Project, Mumbai : Head – EHS, B&F IC, elaborating on the to all the projects of three clusters & construction managers. We are also Project Managers have to take up the Ultimately, it is a commitment that every CBA SBG achievement. “6 projects received 5 Star and bagged the award for all of conducting Contractor Workmen responsibility to model themselves as L&T-ite needs to make to achieve an yy Piramal Aranya Project : RBF SBG ratings that qualified for the ‘Sword them. This year, we went further by Training Programs, focussing mainly on ‘Safety Leaders’ by demonstrating safe incident free workspace across projects. of Honour’ award (clocking an audit including government projects and behaviours and skills of workmen. behaviour and strive to achieve EHS That way, it becomes every one’s job. yy Motera Cricket Stadium Project : CBA SBG score of more than 92%)”. What was we are delighted that two of them, objectives as key project deliverables. even more heartening was that 6 other the Motera and APTIDCO projects, Further down the line, awareness is yy APTIDCO Projects : RBF SBG projects received 4 Star ratings, missing have won!” created among the employees and We recently celebrated L&T Safety workmen by circulating EHS Today the magic number of 92% by a whisker! day, the motto for this year is to ‘Use covering a unique EHS topic every day. Digitalization to enhance Safety EHS alerts share key lessons learned Performance.’ We, at SW&C BU, are 4 HELMET HELMET 5
Safety can succeed only “we first studied our existing level of competencies and capabilities, of their roles and responsibilities.” Apart from brainstorming sessions EHS performance seamlessly. The mobile app monitors, registers, halls in addition to recreation centres, volleyball courts and first aid centres,” if driven from the top compliances, identified the gaps and with individual departments, effectively manages and reports EHS shares Vasudev, “and we ensured addressed then through a systematic “We reviewed the mock audits conducted by performance and the data generated maintenance of good health and “Safety can be top priority only if it is 4-stage process – Awareness, Bridging previous audit P Nagarajan, EHS Head (Operations) provides significant insights about hygiene standards.” driven from the top,” choruses Subrata & Reinforcing, Simulation & Cultural reports, made the gap strengths and weaknesses and helps us helped all the sites to face the BSC Dutta, Project Director, Motera Cricket analysis and arrived shift focus appropriately.” At Motera, Transformation.” audit confidently. Stadium project and Mukesh Kumar at requirement Santhosh developed height safety v/s operational Dahiya, Project Manager, DLF Cyber Park project. “Leadership and commitment Dotting the ‘I’s and Madhav Kumar implementation.” Riding the digital wave simulation using BIM 360 modelling. “Globally, 61 projects/ Cluster EHS Manager are critical for the development of a crossing the ‘T’s True to the thrust of the organization, Health is a vital aspect workplaces have positive safety culture,” adds Dahiya, the ITC MXD team brought won the ‘Sword of “and every individual on the project Often, the triumph of safety is being well digitalization to play in the EHS arena of safety Honour’ and we are has to commit to these principles organized and process-oriented. For and as Das shares, with significant concept with the preparation of a chart “Health and wellbeing are the real the only construction irrespective of rank or position.” Mahajan Govind Vasudev, EHS Manager on manual load handling while greater gains. “We were able to track not measures for construction safety M Kamarajan organization in India of the Godrej Two project, the auditor’s mechanization reduced the load on only individual performances but development,” says Subramanian, Head-EHS (B&F IC) amongst the winning His EHS manager, Kannan description of “A well maintained site workmen. Awareness sessions were also measure the project’s overall “new standards such as management Subramanian, at the DLF project with no gap in documentation” was conducted on the safe handling of lot!” and control of psychosocial hazards, explains how they put concept reward enough for his meticulous hazardous substances that has proved workstation ergonomics, manual into practice. “Every department efforts. “We had looked at all aspects of extremely useful. While at Motera, risk handling, control of noise, control committed themselves to this: like EHS management,” he says, “be it the assessment with CCP (critical control of vibration, health surveillance “We were able to track the formwork department exhibited way visitors were inducted at the gate, point) is available for all construction monitoring, health and absenteeism not only individual At Motera, a well-equipped medical their technical and design features by emergency response and planning, activities, facilities, substances and performances but also monitoring are important criteria room keeps the site healthy while a implementing SOPs in major areas like creating well-defined access and egress equipment with communication measure the project’s that need constant attention.” In fact, well-appointed induction room replete table form handling and lifting. The points at site, prominent display of evidence. overall EHS performance for the first time in the company, with a safety park and an emergency task force for scaffolding developed awareness messages, the layout of seamlessly. The the DLF Cyber City site conducted During peak periods at the ITC site, control room keeps Santhosh and the necessary skills to ensure 100% the office lobby that included a full Manas Ranjan Das mobile app monitors, a study and survey on vibration at the project had 1,800+ workmen with EHS Manager - IRC his team well prepared to handle compliance while the P&M department view of the site. We even purchased MXD Project registers, effectively construction works, the impact of more than half of them unskilled. emergencies. established safe operations in handling alcohol meters and commenced testing manages and reports modern vibration-less equipment and critical machineries and equipment. “Our primary task,” explains Das, EHS performance and exposure time of works on the health drivers and helpers,” he adds with a For MK and his extended team there Even stores demonstrated safety by “was to induct the screened workmen the data generated of workmen. Special attention was smile. One of the interesting findings, is sufficient cause to be proud of their strictly implementing 5S, integrated and sensitize them to adhere to strict provides significant given to the workmen habitat at the as pointed out by the auditor, is the achievement. “Globally, 61 projects/ best practices and safety standards in safety standards. The EHS team has insights about strengths Godrej Two project too with display of visible demonstration of Sukanta workplaces have won the ‘Sword procurement from all the vendors and inducted over 14,000 workmen till and weaknesses and ‘Do’s & Don’ts’, incident alerts through Majumdar, Project Manager of Godrej of Honour’ and we are the only in storage management.” date through structurally developed helps us shift focus audio visuals on TV screens at the Two Project, of a signed and well construction organization in India training programmes.” appropriately.” dining halls, emergency escape plans published declaration of workmen’s amongst the winning lot!” Somehow, At the ITC MXD Project, which was right to remove themselves from unsafe Learning from experience is equally and safety parks. “We had separate that doesn’t surprise us! nominated for the second consecutive conditions in the workplace! important and that is what has held kitchens, dish washing areas, dining year for the BSC 5-Star Audit, Project Head, Krishnendu Chakraborty set his Cluster EHS Manager, G Madhava Traffic management was key for team a target score of 93.13%. “Nothing Kumar (GMK) of the APTIDCO Projects Santhosh S Bore, the EHS Manager short was acceptable,” he declares and in good stead. “We reviewed the at the huge Motera Cricket Stadium is happy that his team has delivered previous audit reports, made the gap site. “We have segregated pathways for handsomely. “It was an opportunity for all of us to demonstrate and showcase pedestrians and vehicles with traffic marshals and pictorial, multi-lingual analysis and arrived at requirement v/s operational implementation.” Not buckled? What is holding you back? our EHS best practices, capabilities Competence-building workshops were signage as per the guidelines of the held at all the three project sites with and culture and we, as a team, worked Indian Road Congress.” Always wear a seat belt when driving. It will keep you safe! together with a common goal and more attention paid to the weak areas vision to make things happen through Special focus was given to manual and “separate 3-tier 5-star audits were harmonized collective efforts.” His handling at the DLF project using the TILE conducted for lower, middle and senior EHS Manager, M R Das elaborates, (Task, Individual, Load & Environment) management to make everyone aware 6 HELMET HELMET 7
S enior EHS Manager, Santosh S elaborates, “for we are erecting around 500-600 elements every Bore is a very happy and proud month. Then, we had to be careful about the orientation, the When we are building man! Fresh from his maiden alignment, the angle of deflection and other such aspects.” the largest stadium trip to London, he was carrying extra in the world, we are Big safety challenges To build the baggage on his return journey, the bound to face some Sword of Honour that he received from really big challenges the British Safety Council, a reflection For Santosh, the challenges were several: the huge expanse of and we, as a team, largest, you of his exemplary EHS management at the huge Motera Cricket Stadium Santosh S Bore Senior EHS Manager were prepared for them. the project site, working at heights, working in precariously- positioned spaces, the 2,500-strong army of workmen, the site. “When we are building the largest huge amount of traffic, and much more. “Our biggest problem, have to be stadium in the world, we are bound to face some really big challenges and we, however, was lack of space considering the size of equipment and precast elements that we were handling,” sighs Santosh. the best! as a team, were prepared for them,” says a confident Santosh. The oval or elliptical- shaped superstructure of the stadium “We were literally boxed in from 3 sides by a temple, a residential colony and a high-tension line so everything we did had to be within this space. Employing huge cranes Project Motera tested L&T’s engineering prowess for it involved “more number of elements,” and erecting equally huge precast columns especially in the temple area was very difficult. There was danger on the other Stadium as Project Director, Subrata Dutta (SD), side too because fabrication work and crane movement was close to the high-tension line. Then, handling the huge ‘Y’ frames some of which were 30 m in height weighing over 285 tonnes, transporting them from the precast yard, placing and erecting them maintaining the Centre of Gravity was another tough task. We had to plan the entire erection process meticulously. All activities were conducted with lifting and work at height permits and evidence.” “We also had to monitor and control the height at which work was happening at the upper bowl for which, we have developed safety height simulation with BIM 360 modelling. We also have fall protection at heights of 30 m with a CCTV monitoring system.” Fire load calculations have been done for all facilities with independent risk assessment and fire fighting equipment installed as per fire load. Material and vehicle movement takes up a lot of Santosh’s attention and time primarily owing to the size involved. “We are employing cranes of 300, 400 and 600 tonnes and huge mechanical earthmoving equipment. Plotting their movement within the confines of the site is critical so we have a well- evolved traffic plan and traffic marshals.” 8 HELMET HELMET 9
We were able to zoom into certain sections of the site for them to clearly see safety railings, the safety nets on the staging Subrata Dutta and other things. Project Director “Our communication has been continuous and of very good quality,” informs Santosh. “All our posters are in just two sizes: 3’x4’ and 5’x6’, printed on high quality flex that are displayed throughout the site communicating about best practices, Do’s and Don’ts’ and other safety messages.” There are alerts of incidents on TV screens placed both in the office lobby and the workmen’s dining hall. The site office has clearly marked entry and exits, a fire point, rest rooms, adequate signage as per 5S and a display screen for equipment assessment. Order and discipline from the Managing labour The fruits of shared good at coordinating with clients. All are self-starters, proactive in their work and word go Another important consideration for responsibility do not require any direction,” he says Santosh and this EHS team was the call with a certain amount of pride. The order and discipline in EHS that Santosh and his team taken by the project team to house the Three senior engineers, an EHSO have introduced is evident from the entry to the site where labour camp within the site premises. and seven safety Inspectors make Handling issues on health, there are clearly separate gates for visitors and vehicles “Managing the affairs of 2,500 labour up Santosh’s team. “All my team environmental obligations, liaising with replete with pictorial and multi-lingual signage with records has been a major achievement,” he members know their individual local enforcement and other agencies are of every visitor/vehicle that enters and leaves the site. “We smiles. “Ensuring that their quarters areas of responsibility to maintain a some of Santosh’s other responsibilities. even maintain records of alcohol tests, inductions and vehicle are clean, free from all incidents, positive EHS culture and to avoid any He surely has his hands full but then inspections that were verified by the auditor.” In the site office maintaining discipline, ensuring the untoward incident at project,” and thus what else can be expected when building lobby, there is a point from where the entire site can be viewed. quality of their food, keeping them far they have been successful having the world’s largest stadium? “After a visit to our Emergency Control Centre, the auditor was in good health are all being handled clocked 10 million safe man hours. impressed with our CCTV footage which proved to be a big well.” Considering the confines within “My team possesses special skills,” ‘plus’ for us during the audit because we were able to show which the Motera stadium is situated, continues Santosh, “some are strong our safety measures to the auditors from the site office itself,” it is actually a blessing for him that so in field and risk assessment, some in says Santosh. SD chips in, “we were able to zoom into certain much of manpower need not commute communication and digitalization, sections of the site for them to clearly see safety railings, the through the congested streets of some in imparting training, some in safety nets on the staging and other things.” Ahmedabad. legal requirements while others are 10 HELMET HELMET 11
T Overcoming tall odds o build two towers of 58 and 51 residential floors respectively Of course, when you replete with multiple basement Being a high-rise project, the primary are working at speed levels, podiums, service and fire check concerns for Gopi were working at on a project of this floors spread over a total built-up area height and falling of men and material scale and complexity, of 26 lakh square feet involving some from height. Mandated to implement our responsibility to 240 employees and 3,000 workmen, EHS procedures and processes, protect lives, material the safety challenges for Project optimize resource utilization, support Ranjeet Kumar and machinery Manager, Ranjeet Kumar and Senior Project Manager administration, logistics and other Rising to becomes very critical. EHS Manager, Gopi Krishnan can well facilities functions, Gopi has his hands be imagined. Adding in good measure full. As construction went higher, so did meet some to their safety challenges is the crushing his safety concerns as workmen had to delivery schedule the team is facing of contend with heights and the strong just 42 months. winds blowing from the Arabian Sea. ‘tall’ safety “It has not been smooth sailing by any stretch of imagination,” shares Ranjeet, is keeping us on our toes and constantly increasing our asking rate.” He stops to gather his thoughts. “Of course, “The hydraulic climbing safety screen with staircase greatly helped as the standards workmen never realized that they were “because the project has had to face when you are working at speed on a actually working at huge heights. We several delays to begin with due to project of this scale and complexity, our ensured that we created a scene as if various reasons and thereafter frequent responsibility to protect lives, material Project ICC Towers design changes by a very involved client and machinery becomes very critical.” they were working at ground level.” To meet the delivery deadline, Ranjeet and team had no other alternative but to open up several work fronts simultaneously. “Enveloping both the Crown works on the roof of the tower at 225 m above MSL The hydraulic climbing safety screen with staircase greatly helped as the workmen never realized that they Gopi Krishnan were actually working Manager-EHS at huge heights. We ensured that we created a scene as if they were working at ground level. ACP installation using rope suspended platform for façade completion works under way Water proofing works in the external areas for final finishing 12 HELMET HELMET 13
safety standards.” For Gopi and his 50- man EHS team, the need was for many more pairs of eyes and bodies to keep tab on what was going on. “Work was happening on the exterior as well as interior and across many floors so we had to be always on the run.” “Some of the other significant risks were lifting operations, managing NSC vendors, and of course, the dynamic turnover of people. We ensured the right selection and implementation of suitable engineering controls for high- risk activities that significantly reduced the human reliability factor.” Fixing customized gates with lock and key for all lift shafts, fall restraints for hand held tools, customized scaffolds with design calculation for height works and works on inclined floors, customized frames & trolleys to reduce risks of manual handling, malaria prevention programs to control vector born diseases during Birds eye view of the roundabout works underway monsoon were some of the other Fabrication works for entrance portal measures adopted. “Inspection and Another aspect that is typical of the employees in safety, understanding monitoring were simplified since all the Mumbai is the monsoon that posed training requirements and implementing activities were permitted with method risks especially for deep excavation. robust risk management tools and statements and risk assessment apart “The monsoon played havoc with our practices. “I had to ensure that safety from job hazard analysis,” Gopi adds. already compressed schedules.” Gopi’s remained high on the list of priorities anguish is very evident. “The wet earth of the management and developed Work was happening Mumbai, a huge was at times loose while sometimes it an effective two-way communication was settling down so we had to be extra system so that while we were able to on the exterior as well challenge cautious. Similarly, stacking and shifting convey our expectations, workmen also as interior and across With the project site located in the heart of material posed threats that were very had the chance to share their issues, difficult to foresee. We therefore created problems or suggestions. This system many floors so we of congested Mumbai, it was hardly hard surfaces at selected pockets as worked very well and the fact that we surprising that managing site logistics had to be always on was a huge headache. “Space is at a designated satellite storage spaces for hard and brittle items with MS frames have already clocked 8 million safe man hours at site is testimony to its success.” the run. premium in Mumbai and there seems with a built-in safety lash facility and Gopi’s tone is triumphant! to be no space for anything in this city,” provided customized pallet trolleys to Gopi Krishnan “We are in the testing and commissioning laughs Gopi, “neither for the population shift heavy items to reduce the risk of Manager - EHS stage and the real challenge now in terms nor for the traffic nor for any kind of manual handling.” of safety is the control of risk from the construction work. Since people and energized system in terms of electrical, towers with the glass façade was a vehicles had to move around in such a Addressing the people pressure, pneumatics and hydraulics.” constrained environment, the threat of critical milestone because that opened up several work fronts for us. In a high accidents is ever present.” Robust traffic factor Challenges will remain but for Ranjeet, management and strictly adherence As every EHS professional knows, Gopi and their band of committed rise, the only way work can proceed is to road rules within the site were the ultimately safety is all about people team members, the focus is on keeping upwards,” he grins, “so we started work answers. Having the labour colonies and the manner in which they embrace their safety record intact and ensuring at various levels all at the same time. fairly close to the project site is a boon for or reject safety. Other important delivery to their customer’s many, Of course,” he nods, “it increased the it reduces exposure of 3,000 workmen to considerations for Gopi included getting stringent and tall requirements. pressure on us to maintain our high Granite stone cutting machine with customised guards fitted for onsite cutting works the vagaries of the Mumbai traffic. to know the legal environment to involve 14 HELMET HELMET 15
“The trick is to constantly reinvent and the worker at the end of the chain. And thereafter, it’s equally important to keep reinventing and refreshing it. a huge influx of experienced Indian workforce returning, bringing with them a more positive safety culture.” refresh your safety strategies!” Our workforce supervision and management is robust with intense training including leadership, safety and risk As is very often the case in recent times, the conversation management training, and our managers are empowered to veers to the subject of digitalization. “The most important Stephen Phillip Storey manage and lead to try bridging the gap to achieve a good, aspect of digitalization is change management, it is about demonstrable safety culture and behaviour. We focus on changing a mind-set,” he taps his temple, “it is a seed that we Head – EHS, Heavy Civil Infrastructure IC third-party training too from international bodies in crane had planted and now need to nurture it to full bloom but the management, operation and rigging, scaffolding inspection change is very evident. We are getting there,” he says with a and erection, and run occupational health campaigns on loud laugh. heart attacks, strokes, diabetes and yoga fitness.” L&T has been a prolific entrant for the RoSPA awards having Stephen admits that the safety culture in India is not as mature won 98 awards since 2015 and with his experience, exposure as it is in Europe or the US, “but that is also fast changing,” and expertise, Stephen is an ideal choice as their first he hastens to add. “With India’s economy on the fast track international Awards Ambassador. and other global economies slowing down, we are attracting Stephen Phillip Storey has been selected as ‘Ambassador of the RoSPA Health & Safety Awards.’ Here he is receiving his ambassadorship from Lord My strategy is adopted, endorsed and enforced right from the top: Mackenzie & Lord Jordon, the from S V Desai, our IC Head, because safety starts at the top, then current and former RoSPA Presidents and both current to the BU heads and percolated right down to the worker at the members of the House of Lords end of the chain. And thereafter, it’s equally important to keep at a prestigious ceremony held reinventing and refreshing it. at the Houses of Parliament, Westminster. Even a decade and a half of working out of the UK has not “L&T is a huge and complex organization and my first corrupted Stephen Phillip Storey’s clipped, British accent and biggest challenge was to understand it, appreciate its that he often delivers at breakneck speed, especially when culture and align myself to it. Some business practices were holding forth on his favourite topic – Safety. His smile these new to me and information sharing was a trifle laboured days is even broader for he is now RoSPA’s first international but that is fast changing thanks to digitalization. The other ambassador for the health and safety awards and the first huge challenge has been the nature of our workforce, person from L&T to have been accorded this honour. “The drawn largely from the agriculture sector that is highly thing I am most impressed about L&T is that they put their mobile and seasonal producing a large, quick turnover. money where their mouth is,” he shares, as always playing There are at an average four turnovers per project. In some off the front foot. “The primary reason of my joining L&T instances, new workmen arrive at projects every three was SNS and his vision for EHS in this organization. I must months with almost no exposure to construction safety.” add that I have had more opportunities to grow here than Making these workmen understand the complex engineering I would have had in any other organization that I have and construction work methods, develop the requisite skill worked with.” And, Stephen has worked with a number of sets all in a small window of time is what Stephen and his ilk organizations across the globe starting with the London face day in and day out at projects. ‘Tube’ – the underground rail system – in 1991. In 2004, he moved to the Middle East where he worked for 9 years, then “The only way to address this reality is to have a clear- after a year in Hong Kong, he worked in Korea for a while. cut EHS strategy,” says Stephen, crossing his arms as if to “My great-grandfather worked for Ford Motor Company in communicate that he brooks no opposition. “My strategy Madras and my grandfather went to school here,” he recalls is adopted, endorsed and enforced right from the top: fondly, so coming to Chennai was a return of the native, from S V Desai, our IC Head, because safety starts at the in a manner of speaking. top, then to the BU heads and percolated right down to 16 HELMET HELMET 17
During winter, due to dense fog, visibility was poor and posed a huge challenge for traffic management as the vehicles had to be Elavarasan precisely guided around Senior Safety Manager the access route which was ensured with fog lights, safety bollards and solar blinkers while a TRAP system was implemented to ensure comprehensive safety at work place. A ‘Safe Victory’ keep the signage visible. During the evening and night, special lining lights were installed on the periphery of mattered the barricades as an enhanced safety measure,” informs Farooqi. “During the most! winter, due to dense fog, visibility was poor and posed a huge challenge for traffic management as the vehicles had Lucknow Metro Rail to be precisely guided around the access route which was ensured with fog lights, Phase II safety bollards and solar blinkers while L Barricading and ucknow Metro Rail Corporation a lot to share on their safe journey. (LMRC) has etched its name Stepping into the thick of action is firmly in the annals of India’s how Farooqi defines his stand as he messaging the right took charge midway into the project. Metro Rail saga for being the fastest raised infrastructure not once but twice “The EHS system was already in place way and a large part of this credit goes to the and needed to be taken forward as and With the alignment running right team of hardy professionals from Heavy when the new fronts opened up. As we through the heart of the city, it was Civil Infrastructure IC who have safely were on an accelerating mode, it was mandatory to have a secure barricading steered the course. “What makes this important to get the safety connect with the right kind of messaging to going 24/7 and the way forward restrict movement across critical areas special is that achieving ‘A Safe Victory’ was to open up channels of secure and streamline vehicular traffic and was the first priority at site even before communication through tool box talks people movement as per the approved we set the ball rolling,” shares Razi and specific on-site trainings. However pathways. “A comprehensive traffic Ahmed Farooqi, the EHS In-charge. skilled one is, it is always important to management plan was developed in connect with the basics of tool handling Advocating a 24/7 for it serves as an opportunity to pep- consultation with the Police Department and alternative routes were identified safety approach up the crew for the day ahead.” Along with the safe talking, workmen and with adequate number of traffic marshals managing various locations. With more than 3 million safe man- work zones were thoroughly screened A dedicated team regularly washed hours in the project kitty, Farooqi has on a daily basis. the barricade with water sprinklers to 18 HELMET HELMET 19
Good practices were always a part of this scheme and contributors were just not acknowledged but made to feel good with the Razi Ahmed Farooqi EHS team commending EHS In-charge the initiative. By creating safety ambassadors among the workmen we were bringing in a cultural change that was well acknowledged even by their families. equipment was ensured through a daily lift plan,” highlights Elavarasan. Raising awareness was critical during the monsoon as we were installed at site to indicate the we were bringing in a cultural change through simulations just could not afford any slip,” however, he assures, “We addressed with round the threshold levels,” avers Farooqi referring to the range of indicators they used that that was well acknowledged even by their families.” The EHS team proactively planned clock vigil backed-up by a large number included earth leakage circuit breakers simulations across significant work of dewatering pumps to channelize the for safe application during electrical Being healthy matters zones with special focus on the critical rain water.” installations, noise assessment tools, areas such as the Gomti River cantilever air monitoring meters, lux meters for As Lucknow is prone to extreme bridge and ROB spans. “The mock-up Defining the access and measurement of overall intensity of light weather conditions with temperatures within an environment, megger meters soaring during summer and dipping was a thorough process to address any unlikely incident,” remarks Farooqi. egress points for checking the insulation resistance of considerably during winter, adequate “We lined up our responses including electrical equipment and load indicator measures had to be taken to orient Safe access and egress points were how to communicate about the crisis, gantries. In addition, improvisations workmen on communicable diseases, defined across all work locations with rescue with first-aid, move to the nearest such as spark curtailment for welding preventive measures and how to handle the pathways secured by appropriate hospital and bring the situation under works and locking arrangements situations like heat stroke. “We made safety edge protection rails and fall control.” for girders ensured a safe working sure that every unit had access to potable protection platforms. “Positions for the environment. water with coolers provided at critical cantilever bridge and ROB were fixed and Deftly working through illustrated on many occasions through Acknowledging good work areas while large earthen pots were installed across other locations. mock-drills as the criticality was high,” sublayers informs Farooqi. In addition, double practices Further, timely energy supplements layered safety nets were extensively used were distributed to the workmen as and a TRAP system was implemented to permits. As the scope involved welding “Surprisingly, the scope had some deep when required,” highlights Farooqi. The across the entire alignment spans along For Farooqi, safety is more of a behavioral ensure comprehensive safety at work and mechanical works especially across excavation to be done across each of the message was clear that safety is 24/7 with deck sheeting so that fall of persons, approach and in line with this thought, place,” adds Elavarasan, Senior Safety the ROB, steel and box girders, a secure stations,” mentions Farooqi. “At some both at workplace and habitats with tools or objects was completely arrested. the EHS team initiated a top-down Manager. scheme was put in place to back-up the places it was more than 12 feet to construct the EHS team establishing a hygienic safe approach wherein the message of critical tasks. “Each location was provided the underground water tanks networked workmen colony with a common being safe was communicated to every Going only by the work with adequate fire extinguishers with to the station buildings to be supported Banking on a range of workmen. “Good practices were always kitchen equipped with exhaust fan, the EHS team allocating and refilling permit the gas while field in-charges had the with water in case of a fire emergency.” To mitigate caving in of the soil, a precise secure indicators a part of this scheme and contributors adequate dustbins, fire extinguishers were just not acknowledged but and lighting. Ultimately, being healthy onus of using it as and when required,” shoring scheme was adopted by roping “Being forewarned is always good and safe both on and off the field was Work spots were strictly defined and made to feel good with the EHS team highlights Farooqi. “Every lift was in a specialized agency with EHS teams and the EHS team at site ensured that pivotal for defining speed and scale at access was provided only through commending the initiative. By creating unique and safe positioning of heavy monitoring every location. “The situation appropriate systems and equipment LMRC! safety ambassadors among the workmen 20 HELMET HELMET 21
electrical & instrumentation, piping, HVAC, firefighting, water & utility systems, etc.), integration and commissioning. “All of this was to be delivered in about 33 months!” One can understand Ram’s situation because as he explains, “when the asking rate is so steep, the entire engineering and construction process has to be recalibrated to meet the deadlines which puts extra pressure on our EHS system.” Critical EHS considerations There are some extremely stringent EHS codes of practice and legal requirements prevalent in UAE, which was one of EHS In-charge, Pallab Mondal’s Setting primary concerns. “We had to take many approvals involving several local EHS authorities, each with their own style of working and many of the approvals involved multi stages. To be honest, we benchmarks were warned of these hurdles before we started work and our previous experience on other projects really in UAE helped us face these challenges.” The creation of a safe work culture at site LSAW is directly dependent on how effectively the safety message is communicated to Pipe Mill project every workman and every employee at the project site. “My task was tougher,” A admits Mondal, “because we had a cross- part from the pressures to deliver M/s. Al Gharbia Pipe Company LLC, a JV cultural workforce drawn from different a project to stringent time lines between the Senaat Group U.A.E., JFE When the asking rate My task was tougher nationalities, backgrounds and speaking and global quality standards, Steel Corporation and Marubeni-Itochu is so steep, the entire because we had different languages so we had to be very every team executing an overseas Steel Inc. Japan. engineering and a cross-cultural careful in the formulation of our EHS project has the added responsibility construction process Project Director, Hare Ram, was both workforce drawn from communication and how it was shared.” to maintain and exceed the tough has to be recalibrated a happy and concerned man. “I was different nationalities, EHS benchmarks set by international The weather conditions in the Middle to meet the deadlines happy because this project was yet backgrounds and customers. The project team from L&T’s East are well known. Adequate Hare Ram which puts extra another opportunity to establish our Pallab Mondal speaking different MMH SBG was in a similar situation after Project Director EHS In-charge precautions therefore had to be taken pressure on our credentials as a force to reckon with languages so we had winning the project, in the face of stiff to safeguard the workforce from the EHS system. in such a competitive market but the to be very careful in global competition, to build UAE’s first harsh weather especially during the huge scope and crashing deadlines were the formulation of our LSAW (Longitudinally Submerged Arc height of summer. Waste management cause for concern, if not worry.” The EHS communication Welded) Pipe Mill in consortium with is an important aspect and as Mondal ‘scope’ that he was referring to covered and how it was shared. the SMS Group in KIZAD, Abu Dhabi, explains, “There was a legal requirement UAE. Won in October 2015, the US $ 200 the entire balance of plant engineering, that we had to recycle 70% of total waste. million project (of which L&T’s share supply, overall plant construction (civil, That apart, there were different types of was US $ 100 million) had to deliver to structural, mechanical equipment, audits and compliances to be fulfilled 22 HELMET HELMET 23
“Often, the first step towards problem resolution is a proper understanding of it,” chips in Ram, “and in the case of our EHS, our understanding of all challenges from the word ‘go’ went a long way in helping us meet our EHS obligations.” Addressing critical risk activities Perhaps, the most critical activity for the team was the sequential erection of equipment over the steel structure inside the process building. Some of the other critical activities included dewatering before the start of civil activities. From the power perspective, “we had to lay 11 kV power lines from the ADDC (Abu Dhabi Distribution Company) sub-station to our site, construct an 11 kV substation, civil Regular safety briefings structures and columns,” explains Monitoring noise levels Tool box talks make a huge difference Mondal. In addition, there were that had to be regularly submitted to the local authorities for approval.” Environment Management Plan), ESTIDAMA (a green building concept) sheeting activities over the process Associated hazards were carefully identified and minimized right Keeping the Environmental Agency Abu Dhabi (EAD), an approved third party, building, GRP lining inside a confined and the like “for which we had to space, the need to construct and erect from the outset. “We established environment intact conducted an ecological field survey to It was critical for Mondal and his team to be vigilant to identify and minimize and implemented robust EHS assess the presence of flora and fauna the firefighting & HVAC pipelines and be ultra-careful to avoid any comments hazards.” and Construction Environment No spiny-tailed lizards: Even before within the boundaries of the site. The other equipment. from agencies like CEMP (Construction Management Plans. As a SOP, Method construction activities began, the survey used habitat suitability and field Statements and Risk Assessments were prepared before the start of any activity and every job was executed with specific work permits such as hot work permits, height work permits, permits for confined space entry and the like,” Mondal elaborates. “Any erection of above 10 tonnes was treated as a heavy erection which was planned and the relevant documentation completed in advance. For heavy lifting, we would send all the details of the erection (engineering drawings, size of materials, location of erection, etc.) to our Construction Method Planning Centre to prepare a lifting plan and all heavy loads were erected as per that plan.” Rewards for a task well done 24 HELMET HELMET 25
LOSE ALL Fall of material from height Scenario During the stringing of an AEC (Arial Earth Conductor) stringing, the roller slipped from the workman’s hand and fell from a height of 1.5 meter, while another workman was climbing the OHE mast to fix the roller. Fortunately, no workman was standing or working below the mast and hence no injury occurred. What was the cause? 1. Unsafe handling of material while working at Health check-up to keep the team healthy Systematic waste disposal height 2. Non-availability of a tool bag signs to ascertain the presence of spiny- Waste in separate bins was stored Mondal, “that had to be submitted to tailed lizards, which were not found on in a separate waste segregation area EAD during the CEMP audit.” site though the resulting report had to be from where it was picked up and What are the precautions submitted to EAD for the environmental taken away by an approved 3rd party The proof of the need to be taken to prevent a permit. prior to which, an online request had to be made and even post disposal, puddling is in the recurrence? To ensure no spill: Right at the outset, Mondal and his team identified all the the loop was closed only after the receipt of a stamped manifest. Mondal eating 1. Safe work method to be followed and step by potential environmental issues that adds, “according to these manifests, step procedures need to be briefed in advance The EHS team monitored all the systems could arise during the construction a monthly waste track and recycle Tool bag Hand tool tied with at the project and Mondal is a satisfied 2. Tool bag should be provided to the workmen activities and evolved mitigation plans. percentage report was generated and man for as he shares happily, “we are safety harness “To prevent the spillage of oil or fuel and hand tools must be tied with harness, while submitted to ESTIDAMA.” about to achieve a Pearl 2 rating under during refueling or plant maintenance working at height ESTIDAMA and we have clocked 4.48 that could spoil the ground water, we Keeping the dust and the noise million safe hours without LTI which 3. Regular awareness training on manual material provided a bund wall for the diesel tank down: While regular sprinkling kept is a fair reward for our effort!” For Ram handling and had drip trays for all DG sets and the dust down, covered trailers that ! and the entire project team, it was a plants.” Sewage water from tanks inside carried the disposed soil and stockpiles W resounding triumph of teamwork! 4. Ensure close supervision when working at E the bund wall was regularly disposed did not exceed 2 m in height to avoid PH and recorded. fugitive ‘wind-blown’ dust. During height construction works, noise levels were Systematic waste disposal: Since constantly monitored and maintained waste management was an important at a maximum of 90dB at site and 70dB consideration for the authorities, outside the boundary wall. “We had to the team had to address it diligently. maintain reports for this too,” smiles 26 HELMET HELMET 27
From the word ‘go’, we had to ensure that we were on a safe ground as the alignment was routed along critical areas, Breaking down the big numbers was one of the first tasks for sharper focus and to chalk out a secure access plan. Activities were mapped considering the variables through a fishbone analysis to evolve detailed HIRA and EHS plans. Thanks to our digital measures we Sujit Panda now have a system in place wherein all observations are captured EHS In-charge on dashboards facilitating detailed analysis. task to line up activities one by one,” Construction of the fore bay was a affirms Sujit. “Appropriate sloping and critical activity since the area was benching methods were worked out exposed to the river with fluctuating along with additional protection such water levels due to its proximity to as safety nets to contain the earth.” the pump house and the barrage. For Other support elements included hard a safe execution strategy, the project barricading with color coding and team proposed the construction of a signage boards with safety messages cofferdam on the river side to lower the while access to work spots was allowed water level after discussing with the only through an authorized approval government officials. The scheme was which was further backed-up with further reinforced in consultation with MS ladders supported with the EDRC team. “We also deployed a intermediate landing platforms for person to monitor the water levels to safe working. make sure all gaps were covered.” Pro-activeness L An eye for the details &T Construction’s Water & Effluent Treatment IC was mandated to construct the Upper One of the first teams to take stock of and prevention Indrāvati Project envisioned to irrigate 26,248 hectares of predominately deliverables at site was the Group Risk Assessment crew comprising all the are always drought prone areas of Odisha’s core members. “With all of us on the Kalahandi District, and help create same platform, it was easy to strategize one of highest rice producing basins to approaches for both the critical and better than benefit some 56,000 families. Certainly a tall task, as it involved building a vast the routine tasks,” highlights Sujit. Activities were mapped considering water infrastructure network with a the variables through a fishbone cure. range of civil, mechanical and electrical works across a composite alignment in analysis to evolve detailed HIRA and EHS plans. just 60 months! Upper Indrāvati Lift “From the word ‘go’, we had to ensure Banking on our Canal project that we were on a safe ground as the alignment was routed along critical inherent strengths areas,” says Sujit Panda, the EHS The expertise of EDRC was relied upon In-charge, “Breaking down the big to evolve a secure foolproof execution numbers was one of the first tasks for strategy by excavating the 14 m deep sharper focus and to chalk out a secure pump house. “Once the profile was access plan.” finalized it was a straight forward 28 HELMET HELMET 29
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