Rwanda Meteorology Agency (Meteo Rwanda) - Strategic Plan 1 July 2016 to 30 June 2019
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REPUBLIC OF RWANDA MINISTRY OF NATURAL RESOURCES Rwanda Meteorology Agency (Meteo Rwanda) Strategic Plan 1 July 2016 to 30 June 2019 Draft 31 March 2017
FOREWORD On behalf of the Board of Directors, Management and Staff of the Rwanda Meteorology Agency (Meteo Rwanda), I am delighted to present to you the Medium Term Strategic Plan for the period 2016 – 2019. This strategic plan therefore presents us with a road map for the next four years. Its development was necessitated the desire of Meteo Rwanda to align its strategic plan duration with that of WMO. The plan has been informed by experiences and lessons learnt in implementation of the 2012/13-2014/16 plans and are harmonized with the Government's Medium Term Expenditure Framework (MTEF), which spans the period 2016 through 2020. Analysis of strengths, weaknesses, opportunities and threats helped come up with key strategic issues that define the strategic focus for the next four years. Meteo Rwanda’s strategic plan for the 2016-2019 period fully embraces government’s outcome-based approach. We present this document confident that it lays bare our plans for the next four years, plans that outline what each of Meteo Rwanda programmes will contribute to the outcomes. I believe the initiatives outlined in this strategic plan, when implemented, will help ensure that we improve the overall performance of the weather and climate services. In administering our mandate, we need to perform our responsibilities with the highest degree of professionalism and integrity. We are making fundamental changes to our business processes, but dependence on our employees, partnerships with stakeholders, science, and technology continues. We will work closely with our existing and new partners to leverage the national environmental infrastructure (both public and private) in weather, and climate to better meet the public’s needs. Advances in science and technology e.g our Doppler weather radar offer extraordinary opportunities to continue improving our services as we work together with our partners to meet Rwanda’s needs of safety and sustainable socio-economic development. On behalf of the Board of Directors, I wish to assure you of our commitment to full implementation of this plan in line with the results framework put in place. iii
I therefore call upon all our stakeholders to walk with us on this transformational path as we break new ground and open up new opportunities and frontiers for development of the weather and climate services in Rwanda. I do look forward to seeing results arising from full implementation of this strategic plan. Dr. KAGABO Desire - Chairperson of the Board of Directors – Meteo Rwanda. iv
PREFACE Rwanda Meteorology Agency (Meteo Rwanda) is a Government Agency under the Ministry of Natural Resources (MINIRENA) with legal personality, administrative and financial autonomy. The purpose of Meteo Rwanda is to provide weather and climate information services for safety of life and property and socio-economic development. In Rwanda, observations of rainfall and temperature were established in the 1930s but the first station was installed at Save in 1906. The Rwanda Meteorology Agency (Meteo Rwanda) Strategic Plan is the guiding document of an improved planning and management system and is focused on requirements for a broader range of weather and climate services information services. Meteo Rwanda Strategic Plan focuses on what the Meteo Rwanda needs to “execute” the mission. Meteo Rwanda’s planning, programming, budgeting and execution cycle links program plans, annual operating plans, and the entire Meteo Rwanda budget to the strategic plan. Ultimately, all members of our workforce will understand their roles in meeting these agency priorities and themes. The Meteo Rwanda weather and climate services play an important role in almost all National goals and cross-cutting priorities. The main of purpose of Meteo Rwanda, as laid down in the organic law establishing the institution, is to provide accurate and timely weather and climate information to ensure economic and social-cultural developments. Continuous improvement of weather and climate services in Rwanda is an important component of social and economic development in the region. This strategic Plan is developed to achieve this need as we embark on aligning Meteo Rwanda’s strategic plan to the international body. v
ACRONYMS AND ABBREVIATIONS Acronym Definition AMCOMET African Ministerial Conference on Meteorology BSC Balance Scorecard DFID Department for International Development EDPRS Economic Development for Poverty Reduction Strategy GoR Government of Rwanda IATA International Air Transport Association KPI Key Performance Indicators LFA Logical Framework Analysis M&E Monitoring and Evaluation MIDIMAR Ministry of Disaster Management and Refugee Affairs MININFRA Ministry of Infrastructure MINIRENA Ministry of Natural Resources MOH Ministry of Health MTEF Medium Tern Expenditure Framework NMHS National Meteorological and Hydrological Services NOAA National Oceanic and Atmospheric Administration PESTLE Political, Economical, Socio-Cultural, Technological, Legal and Environmental PMF Performance Measurement Framework QMS Quality Management System RA Regional Associations RBB Results Based Budgeting REMA Rwanda Environment Management Authority RBM Result Based Management SDG Sustainable Development Goals SWOT Strengths, Weaknesses, Opportunities, Threats TC Technical Commissions TOC Theory of Change TOR Terms of Reference TWG Technical Working Group WISER Weather Information Service WMO World Meteorological Organization vi
EXECUTIVE SUMMARY In November 2011, the law no 54/2011 of 11th November 2011 established Meteo Rwanda. The formulation of this strategic plan is to guide the activities of Meteo Rwanda in line with its mandate and the changes that have taken place over time. It articulates Meteo Rwanda’s vision of making Rwanda to be a Meteorological Service that is highly efficient and effective, customer and employee focused. It underscores Meteo Rwanda’s aspirations and determination to achieve the best in providing accurate and timely weather and climate information to ensure economic and social-cultural developments. This 2016 – 2019 strategic plan envisages a paradigm shift from a process based approach of service delivery to a results-based management approach for effective and efficient delivery of services. This strategic plan has been prepared in the broader picture of Rwanda’s socio economic transformation as envisaged by Vision 2020 and Economic Development and Poverty Reduction Strategy II (EDPRS II) as well as in the narrow picture as envisaged by the environment and natural resources sector and is fully aligned with The Medium-Term Expenditure Framework (MTEF). The strategic plan outlines the major programmes, outcomes, outputs and the performance indicators that allow us to measure our progress towards the stated outcomes and outputs over the plan period. It is an embodiment of our collective promise to our stakeholders on the expected service delivery standards in line with our mandate. It was prepared in a participatory, consultative and all-inclusive manner and this is therefore a product of a rethinking of our intentions and strategic focus. To maintain focus on the strategic issues, six outcomes were identified as follows: 1. Improved safety of life and property through better application of weather and climate warnings and forecasts. 2. Improved socio-economic sustainable development through better use of weather and climate products and services. vii
3. Improved availability and accessibility of quality weather and climate data and information services. For each of the above three outcomes have got outputs and activities, a monitoring and evaluation framework for ensuring successful implementation of the strategic plan has been also provided in order to allow for lessons learnt to be factored into subsequent planning cycles. Finally, workshops were organized with the key stakeholders to ensure a high level of weather and climate dissemination and ownership. The management of Meteo Rwanda with guidance and approval of the Meteo Rwanda’s Board of Directors developed this strategic plan. viii
TABLE OF CONTENTS Foreword ............................................................................................................................... iii Preface ...................................................................................................................................v Acronyms and Abbreviations ................................................................................................... vi Executive Summary ............................................................................................................... vii Table of Contents ....................................................................................................................1 1. Introduction .................................................................................................................3 1.1. Purpose of Strategic Plan ............................................................................. 3 1.2. Strategic Planning Methodology ................................................................... 3 2. Background .................................................................................................................5 2.1. Organization History ................................................................................... 5 2.2. Organization Structure ................................................................................ 5 2.3. Review of Key Achievements ........................................................................ 7 3. Environmental Scan ................................................................................................... 14 3.1. SWOT ANALYSIS: Assessment and Analysis of Organization’s Strengths, Weakness, Opportunities and Threats .................................................................... 14 3.2. PESTLE Analysis .......................................................................................17 3.3. Stakeholders Analysis ................................................................................ 18 3.4. Baseline Analysis of Institutional, Human and Infrastructure Capacity .......... 36 3.5. Emerging Issues ........................................................................................ 38 3.6. Conclusions from Environmental Scan ........................................................ 40 4. Organizational Vision, Mission and Core Values ........................................................... 40 4.1. Vision ....................................................................................................... 41 4.2. Mission ..................................................................................................... 41 4.3. Organizational Mandate ............................................................................ 42 4.4. Core Values .............................................................................................. 44 5. Strategic Framework .................................................................................................. 45 5.1. Strategic Goals, Objectives and Strategies ................................................... 45 5.2. Communicating the Strategic Plan ...............................................................52 5.3. Financing the Strategic Plan ........................................................................53 6. Monitoring and Evaluation.......................................................................................... 54 6.1. Monitoring ................................................................................................55
6.2. Evaluation .................................................................................................57 6.3. Reporting ................................................................................................. 58 7. Annexes ...................................................................................................................... A Annex 1: Official Gazette ........................................................................................................ B Annex 2: Members of the Strategic Planning Team..................................................................... I Annex 3: List of Persons/Organizations Consulted ...................................................................... J Annex 4: Action Plan .............................................................................................................. K Annex 5: Performance Measurement Framework ...................................................................... L Annex 6: References................................................................................................................ O 2
1. INTRODUCTION 1.1. Purpose of Strategic Plan Strategic planning is an important aspect of governance and strategic management which seeks to: • Ensure that stakeholders, in particular staff, are working toward common goals; • Establish agreement around intended outcomes/results, and assess and adjust the organization's direction in response to a changing environment and set priorities; • Strengthen operations and focus on value for money. Thus this Strategic Plan provides a mechanism by which Meteo Rwanda’s long term vision, outcomes and corporate objectives can be communicated to all stakeholders, including staff of Meteo Rwanda, whose personal and team objectives link to the corporate objectives defined in this plan. This Strategic Plan covers the four-year period from 1 July 2016 to 30 June 2019. This period aligns with Vision 2020 and the Economic Development and Poverty Reduction Strategy (EDPRS) of the Government of Rwanda (GoR). It also links to the financial year which runs each year from 1 July until 30 June of the following year. This plan is a refresh of Meteo Rwanda’s existing 2013 – 2017 plan produced under EDPRS2. Meteo Rwanda’s Strategic Plan will be revised as part of the next strategic planning process covering all GoR bodies. The refresh of this plan was led by the Planning Officer at Meteo Rwanda and both reviewed and validated by the senior management team and members of the Board of Directors. Consultancy support was provided by Steve Palmer and Becky Venton from the Met Office, UK. The consultancy work was funded through the Pan African sub-programme of the UK’s Department of International Development (DFID) Weather and Climate Services for Africa (WISER), overseen by African Ministerial Conference on Meteorology (AMCOMET). 1.2. Strategic Planning Methodology Meteo Rwanda already had a draft Strategic Plan but the opportunity was taken to review and refresh it in order to: • Reflect Meteo Rwanda’s contribution to the Ministry of Natural Resources’ (MINIRENA) plans; • Rectify a misalignment between the period covered by the existing plan and the GoR planning cycle; • Meet the requirements associated with the implementation of an International Standards Organisation (ISO) 9001 Quality Management System (QMS); • Utilise the Strategic Plan template and guidance provided by WMO through the WISER Pan-Africa Programme; and 3
• Meet requirements from potential funders of Meteo Rwanda activities e.g. WISER Regional Programme. The methodology adopted is consistent with a review and refresh as opposed to a full strategic planning process, which will take place in the near future. As such, information has been gathered from a number of sources, including the existing draft Strategic Plan. New content has been developed where necessary, developed by the Planning Officer and consultants and reviewed by the senior management team. The strategic planning model used in this process is Theory of Change (TOC), because it includes a step of Results Based Management (RBM) in order to determine the strategic Key Performance Indicators (KPI). It is a requirement on all GoR bodies to implement RBM from 1 July 2016. Staff objectives and performance are now managed through RBM and in line with this, budgets are managed through Results Based Budgeting (RBB). TOC is a causal model. It defines all of the building blocks as required to bring about a given long- term goal. It explains how and why the desired change is expected to come about. This set of connected building blocks shows a pathway of change or a change framework, which clearly explains the causal link between different levels results. A logic model is a tool used to express the TOC. In developing the logic model or framework, the ‘log frame’, for this Strategic Plan refresh, the following steps have been taken: 1. Review of the vision and mission 2. Definition of values 3. Review of the analysis of the environment, using SWOT and PESTLE 4. Development of the logframe 5. Articulation of goals and objectives 6. Development of a plan for M&E Normally the above steps would be followed by the development of operational/ action plans and associated RBB. However, in this case, the refresh of this Strategic Plan is taking place after activities were defined in the RBM. Hence in this strategic plan, the first year targets are heavily influenced by, and include, a selection of the RBM KPI. In future years, RBM will be influenced by, and thus better align with, this refreshed Strategic Plan. 4
2. BACKGROUND 2.1. Organization History Rwanda Meteorology Agency (Meteo Rwanda) is a Government Agency under the Ministry of Natural Resources (MINIRENA) with legal personality, administrative and financial autonomy. The purpose of Meteo Rwanda is to provide weather, water and climate information services for safety of life and property and socio- economic development. In Rwanda, observations of rainfall and temperature were established in the 1930s but the first station was installed at Save in 1906. The Rwanda Meteorology Service was created in 1963 and in 1968 Meteo Rwanda was established as the main coordinator of meteorological services in the Ministry of Infrastructure (MININFRA). Later in 2011, Rwanda Meteorological Service was transformed into Rwanda Meteorology Agency (Meteo Rwanda) by the government law No. 54 bis/2011 of December 2011, which was gazetted in the Official Gazette No. 54 of January 2012, and its 14 core functions are listed in section 4.3 of this Strategic Plan. In July 2015, Meteo Rwanda was transferred from MININFRA to MINIRENA1. 2.2. Organization Structure The following is the organizational chart approved and gazetted in April 2014. It includes 99 staff, but Meteo Rwanda has not yet implemented the full complement. It employed 63 full time personnel by the end of FY14/15, 78 by the end of FY 15/16 and expects to achieve the full 96 during FY 16/17. Note that the parent Ministry changed in 2015 from MININFRA to MINIRENA (Official Gazette nᵒ 31 of 03/08/2015). The Board of Directors was implemented in 2015. 1 http://www.meteorwanda.gov.rw/index.php?id=12, accessed on 9 November 2016 5
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2.3. Review of Key Achievements From the original 2013-2017 Updates and additional achievements on Strategic Plan refresh of the plan in 2016 In 2013, Meteo Rwanda had 4 synoptic By 2016, additional 100 automatic rainfall stations, 9 Agro meteorological stations, 42 Automatic Weather Stations stations, 72 climatological stations and were installed, one C-band weather Radar 90 manual rainfall stations with was installed. volunteer observers. Meteo Rwanda had a databank system Meteo Rwanda acquired an improved data for Meteorological data collection, management system: CLIMSOFT version3 quality control and storage using and recently updated to 4. CLICOM database management system. Data transmission is rapid through GPRS, Data transmission was using the Post internet and Mobile phone, text messages. Office, SSB Radios. Meteo Rwanda acquired state of the art PUMA 2010 was upgraded to 2015 in system for short and medium range September 2016 providing additional forecasting (PUMA2010). functionality. Meteo Rwanda also has access to Numerical Weather Prediction (NWP) products from Regional web portal. From the WMO Severe Weather Forecast Demonstration Project, with which we have introduced daily Regional Teleconferencing 7
Carries out Climatological analysis; Introduced daily Five Days Forecasts and a Agro and hydro-meteorological Ten Days Bulletin for famers observations and analysis. In respect of international obligations Meteo Rwanda continues to exchange in accordance with resolution 40 of weather and climate data in compliance with WMO, Meteo Rwanda exchanges the Resolution 40 of WMO. weather and climate data. And participates and contributes to National, regional and International organisations. Before 2013, the Institution had a law Meteo Rwanda was established as an Agency establishing the Agency but was still in under MINIRENA and had its Structure transition to become an Agency with approved, has a Board of Directors and is in approved Organisational Structure. the process of implementing the Organisational Structure. A brand identity for Meteo Rwanda was established and continues to be implemented in its products and services, and a Public Relations office to promote the image of the Agency was established Meteorological Operations purely Meteo Rwanda adopted the ISO 9001 QMS referred to the WMO technical Standards and has developed processes and regulations and guidelines. documentation, and is aiming at being audited for certification. 8
The forecasting office was working on The forecast office, which has operated a 12-hour watch and yet makes forecasts 24/7 hour watch since March 2016, and valid for 24 hours. continues to carry out Meteorological operations processes in line with the main recommendations of the WMO Strategy on Service Delivery and is a regular and active participant in the daily regional teleconferences that were established under the WMO’s Severe Weather Forecasting Demonstration Project (SWFDP), Short term projects addressing narrow Meteo Rwanda has a number of projects 2 activities and usually co-opted by that are contributing to the development of others. its capabilities. Established a public weather service Increased dissemination channels using new studio, presentation software and technology e.g. routine upload of forecasts to training technical and presenting staff Twitter, YouTube and other social media; to enable the development of new SMS service to farmers in PASP project areas services for TV and radio. Majority of existing staff were on All current staff are on permanent and contractual basis; whose contracts pensionable terms which has improved have to be renewed on monthly basis. institutional stability. 2 The strategic projects include: 1. GoR Environment and Climate Change Fund (FONERWA, a bucket fund from various donors) 2. United States Administration for International Development (USAID) funded Climate Services for Agriculture Rwanda that is being coordinated by the Centre Agriculture Research (CGIAR) 3. WMO’s Global Framework for Climate Services (GFCS) implemented by the Korean Meteorology Administration (KMA) 4. World Bank’s Landscape Approach to Forest Restoration and Conservation (LAFREC) 5. International Fund for Agriculture Development (IFAD)’s Post Harvest and Agribusiness Support Project (PASP) 9
Lessons learned • It was difficult to implement the Strategic Plan due to absence of the institution’s Organisational Structure. • The no existence of the Institutional framework limited the recruitment an optimum number of trained personnel to execute the Strategic Plan, and their stability. • It was realised that the Government funds alone were not adequate for executing most activities in the Strategic Plan and that is why we found necessary to seek alternatives from external sources. • Acquisition of modern meteorological infrastructure led to the realisation of improved weather and climate products, their timely dissemination and access. • Increased collaboration with other National Meteorological and Hydrological Services within the region improved skills of our forecasters in production and verification of forecasts. • Introduction of the Enhanced National Climate Services (ENACTS) revealed that the quality of our climate data need to be improved though appropriate training and acquiring of necessary data management tools The monitoring and evaluation process of the 2013-17 Strategic Plan was not adequately performed as expected. Under the new Plan, and related to the Results Based Management (RBM) system, a monitoring and evaluation (M&E) process must be implemented, with regular reports both to staff and to the Board of Directors and Sector Stakeholders Group, as well as the relevant authority specified under RBM. • Due to restructuring process we lost some skilled staff, we learned that job specifications formulation that do not fully support already acquired knowledge and skills can lender loss of skilled personnel. • Because the aviation meteorological services are done in RCAA, there is irregular remission from data returns and climatological summaries at Kigali International Airport. Service Delivery At the heart of the Mission of Meteo Rwanda lies Service Delivery3. To be effective, services should possess these attributes: • Available and timely: at time and space scales that the user needs; • Dependable and reliable: delivered on time to the required user specification; • Usable: presented in user specific formats so that the client can fully understand; 3 A key reference for service delivery is WMO’s Service Delivery Strategy: http://www.wmo.int/pages/prog/amp/pwsp/documents/WMO_Strategy_for_Service_Delivery.pdf 10
• Useful: to respond appropriately to user needs; • Credible: for the user to confidently apply to decision-making; • Authentic: entitled to be accepted by stakeholders in the given decision contexts; • Responsive and flexible: to the evolving user needs; • Sustainable: affordable and consistent over time; and, • Expandable: to be applicable to different kinds of services. Service delivery, then, is a continuous, cyclic process for developing and delivering user-focused services. Services can be categorised into three broad types: 1. Multi-hazard warnings and advice during disasters • Forecasts in advance of high-impact weather events • Forecasts and information during the response and recovery phase • Forecasts and information for disasters which are not initiated by the weather e.g. chemical spills, wild-fires, volcanic eruptions 2. Routine forecasts and information services • Daily weather forecasts for the Public e.g. TV, Radio, Newspapers, SMS and social media, Meteo Rwanda Website • Tailored forecasts for users in economic sectors, e.g. Aviation, Agriculture Routine data services e.g. monthly summaries and annual summaries, Seasonal forecasts 3. Long-term Risk and Impacts data and analysis • Climate data and analyses for e.g. Agriculture, Risk analysis, Flood design, infrastructure requirements and design, environmental impact assessments, hydro- power and solar energy. • Climate change impacts and modelling. At the time of writing, Meteo Rwanda provides the following products and services: 1. Multi-hazard warnings and advice during disasters • Planning forecast given 6 hourly to 4 Districts in Western Province 11
o Briefing for joint services operation; 2. Routine forecasts and information services 1. Daily TV bulletins (Kinyarwanda, English and French); 2. Daily Radio bulletins on 10 Local radio stations 3. Twitter feed and Website with daily forecasts and updates. 4. 5-day, 10 day rainfall summary and Outlook; 5. Monthly and seasonal forecast 3. Long-term Risk and Impacts data and analysis 1. Data archiving, education and research. Socio-economic benefits of weather and climate services Increasingly, NMHS are starting to build the evidence for the socio-economic benefits that their services provide. Indeed, such a study has been commissioned for Meteo Rwanda as part of the FONERWA project. A user obtains value from a weather or climate service when the outcome of a decision made is improved by the use of relevant information provided by the service. The quantity of value will depend on the circumstances of the user. It could vary from the trivial (“Shall I carry an umbrella today?”) to very large, such as the decision to evacuate people from an area at risk. Note that the benefit of routine services is accrued over time – no weather forecast is completely accurate, so on some occasions an event happens that has not been forecast (“The forecast said it would be dry, and I got wet!”) therefore monitoring, evaluation and improvement of routine services is important. Monetising these benefits is not easy. For disasters, the benefit of forecasts and warnings is in the achievable reduction in the cost of a disaster, not the total cost of the disaster, such as the number of lives which were saved by receiving and acting on a forecast or warning. Also it is not appropriate to attribute all the savings to the meteorological service, because there are many other actors involved in disaster risk reduction. However, the impact of disasters on citizens, their families and societies can be huge and long-lasting. Floods destroy both public and private capital. Droughts destroy private capital. Avoidable deaths can have an impact on families for a generation. For routine services to the general public, one can use the usual methodology of cost-benefit studies; one can multiply the small value of individual benefit by the number of people potentially reached, and obtain a guidance figure 12
For commercial services, the user would evaluate their own willingness to pay based on their perception of value – this implies that a service which is directly tailored to the user need and the decisions to be made will have much higher value. This is the basis for the aviation cost-recovery model agreed by IATA. The aviation weather services are essential for commercial aviation; the services are specifically tailored to the user requirement, and a fixed percentage of the landing and transit fees are allocated for these services. There are many commercial enterprises which can use weather information for better decision-making. The user benefit of these services will often be only a minor part of the decision-making chain, and aggregated for routine services, but taken together can make a useful difference to the marginal costs of doing business. There is some evidence that such improvements in marginal costs can have a multiplier effect on GDP. The economic benefit of consultancy services for planning and design is easier to evaluate. The design of infrastructure projects are adjusted to the climate normals and extremes expected during the design life, thus keeping costs to a minimum, while ensuring that the structure does not fail prematurely. 13
3. ENVIRONMENTAL SCAN An environmental scan was done by gathering facts and analyzing trends to give an objective picture of where Meteo Rwanda stands in the business of providing weather and climate services. There has been an examination of the external and internal pressures and factors likely to affect its future and the achievement of its goals and objectives; this analysis is set out in the following sections of this Strategic Plan. 3.1. SWOT ANALYSIS: Assessment and Analysis of Organization’s Strengths, Weakness, Opportunities and Threats A SWOT analysis was carried out by Meteo Rwanda top managers. This analysis was reviewed and enhanced in the refresh of the Strategic Plan and the results are presented below. 14
Table 1: SWOT Analysis INTERNAL Strengths Weaknesses Being an autonomous Agency meaning that the agency with a legal identity, Meteo Rwanda can Newly recruited inexperienced staff who lack the approve and defend the budget directly without a third party technical skills. Meteo Rwanda’s core function is mandated in gazetted Rwandan law Limited mechanisms through which to motivate and retain staff Having in place basic infrastructure of meteorological stations Sub optimal meteorological infrastructure and Having in place senior experienced professionals in the management observational network Participation in regional and international exchange of meteorological data and products. Inadequate maintenance and calibration of Being with sister environmental related Agencies in the Ministry of Environment helps to work sensors and instruments due to limited staff. directly with them Irregular transmission of observation data from Governance structure with the Board of Directors to provide strategic direction and support the field due to existing manual system Having the monopoly of being the custodian of Rwanda’s national weather and climate database. Lack of modalities to implement cost recovery for Having the qualified workforce the services provided due to delayed approval of Meteorological data policy Inability to package and market our products Internal and external communication not well structured Small number of subject matter experts Lack of an overview and coordination of projects resulting in duplication and missed opportunities to target gaps Inadequate capacity to quickly respond to technological changes 15
Inability to keep up with the changing demands of society Lack of regular staff training/capacity needs assessment, staff development strategy and sufficient training for all staff members. Weakness in the current online staff performance management system Inadequate researches to facilitate decision making on technical matters and absence of research unity Lack of study tours in other countries to learn the best practices related weather and climate services EXTERNAL Opportunities Threats Political stability, security and favourable socio-economic development Weakness of enforcing law establishing Meteo Rwanda resulting in third parties encroaching on Political and financial support from government, international institutions and development partners Meteo Rwanda mandate Presence of several stakeholders and their interest in weather and climate services. External competitors in provision of meteorological Potential for new products and services to meet the needs of existing and new users, especially within observation and forecast different sectors Budgetary limitations to pay some expenditure such as GoR understands and is seeking to mitigate the challenge presented by climate change: climate change is a the media to regularly disseminate weather and climate cross-cutting theme in EDPRS information and products in a lead time Opportunity to establish legal instruments that will allow Meteo Rwanda to generate funds from its Reliance on few projects to supplement core funding products and services from the Government in order to deliver routine services and develop capacity and capability Being co-opted as key stakeholder among other Government institutions which provides opportunity for collaboration Overlapping mandates between Meteo Rwanda and other institutions cause confusion over which should Having a mission that is cross-cutting enabling Meteo Rwanda to serve many Sectors and end users be leading and/or responsible Membership of WMO and other regional bodies and institutions such as East African Community (EAC) RCAA is managing Meteorological stations and has its and affiliation with IGAD Climate Prediction and Applications Centre (ICPAC) for benchmarking and own and independent Meteo service that offers training purposes. 16
Aeronautical information. ICT development; fibre optic cable, mobile phone technology that could be utilised to facilitate the Government processes make it difficult to restructure attainment of Meteo Rwanda mandate and change staff complements or job descriptions to respond to changing needs. Increasing demand of seasonal and sub-seasonal forecasts and downscaling. Results Based Management System being implemented as tools which will aid future management of Increasing new ways of committing cyber crimes that organisational and personal objectives once aligned with the Strategic Plan can disrupt the flow of data and information. Availability of third party meteorological observation installations 3.2. PESTLE Analysis A PESTLE analysis of the external environment was carried out in relation to the QMS manual of January 2017, so this has been re-done, with each of the factors considered in turn, namely: political, economic, socio-cultural, technological, legal and environmental (ecological) Table 2: Pestle Analysis PESTLE ANALYSIS Political Factors Economic Factors • Meteo Rwanda is mandated by law • High inflation (7.4% as of January) leading to increased operating costs • Meteo Rwanda is now within MINIRENA • Unemployment at… %85% population dependent on rain-fed agriculture • Government awareness of the importance of weather and climate to sustainable • Economic growth is among others focused on tourism and private sector growth which may lead to development, the Green Growth , with climate change identified as a cross-cutting increased demand for weather and climate services issue in EDPRS 2 • Low income means low purchasing power and/or willingness to pay for meteorological services • Vision 2020: to become a middle income country • Global economic issues reducing donor funding • Rwanda is pursuing the data revolution agenda of the UN, in that regard, Meteo • Fluctuations in exchange rate impact international financial transactions and value for money Rwanda’s Data Policy is under development Socio-cultural Factors Technological Factors 17
• Increased awareness of the impact of severe weather events • Dense mobile network provides opportunities for remote sensing observations • Concerns over prevalence of diseases affected by weather and climate e.g. malaria • Increased use of smart phones • Improving levels of education across the country • Increased use of social media • Increased awareness due to introduction of climate change in the national curriculum • Increased demand for SMS (but associated costs need to be borne) and a new course relating to climate and climate change at University of Rwanda • Sub-optimal operation of observations network • Increased uptake of the mobile technology • Lack of skills, spares and equipment to maintain infrastructure • Limited application of meteorological information • Need for good internet connectivity to produce and disseminate products • Rwanda is Africa’s most densely populated country • New weather radar covering the country • Dependency on rain-fed agriculture • New Automatic Weather Stations • Poor understanding of Meteo Rwanda products at the grass roots level • High capacity computers with advanced softwares Legal Factors Environmental (ecological) Factors • WMO policies and regulations… • Vulnerability to the effects of climate change – expectation of increased temperatures and likelihood • Low Level of corruption of associated increased rainfall • Meteo Rwanda mandated by law • Rwanda has already experienced increasing temperatures, changes to seasonal patterns and increased frequency and impact of severe weather events • Inadequate laws and regulations related to weather and climate services • Rwanda is known as the land of a thousand hills and has the same number of microclimates making • forecasting a challenge and down-scaling important • Risk Atlas provides national overview of environmental risks • Rwanda is developing its capability for Integrated Water Resource Management through the Rwanda Environment and Natural Resources Sector • An Early Warning System is in place 3.3. Stakeholders Analysis The Customers and Users of products and services from Meteo Rwanda come from a wide range of actors, including other Government Ministries, the functional Agencies and Boards under these Ministries, parastatal organisations (such as TVR), NGOs and private sector organisations. 18
Meteo Rwanda provides services without cost to the users but it has the plans to recover the costs for the services that it delivers and recent engagement with stakeholders as part of the FONERWA project suggested a willingness to pay for specific services and where an improvement in quality (especially accuracy) is delivered. A stakeholder analysis was carried out in the 2013-2017 Strategic Plan and this was taken as a starting point for the refresh. The stakeholder analysis in Table 3 overleaf has been carried out using the sectors defined in GoR’s EDPRS II. In terms of expectations of the NMHS, in the analysis, this focuses on long term (LT), short term (ST) and events based (Events) services. Governance Separate to the main stakeholder analysis, the governance of Meteo Rwanda is as follows: Ministry-Board of Directors-Director General) Other government bodies have supervising roles (e.g. policies, standards, processes) and/ or provide services to Meteo. Where they are recipients of services, this is captured in the main stakeholder analysis matrix. Technical Working Group (TWG) There is a continuing need for the TWG to provide expertise and fundraising for Meteo Rwanda’s. Effectively the Technical Working Group will act as an “intelligent customer” of Meteo Rwanda, separately from the “Ownership” of Meteo Rwanda. Table 3: Stakeholder Analysis Matrix Stakeholders Interests Expectations Potential MIDIMAR For saving lives by Early warnings of specific extreme events (floods, Partnership in the effective RED Cross setting preventive drought, dry spells, strong winds, Lightning) sent operationalisation of the Early and/or rescue actions in led time. Warning System. Police Army MINALOC REMA 19
Air navigation Media Public information Regular, timely and frequent daily forecasts Dissemination of information to a related to short term wider population, provision of forecasts feedback All Ministries, Government Economic/Planning Provision of Short and long term weather Collaboration and mobilisation of institutions and Private projections. resources, sector Enforce the application of forecasts in real time. Academic and research Research Historical climate data for analysing climate trends Partnership in production of reports Institutions and publications, Partnership in capacity building and expertise Specific requirements Ministry of Natural Provide Environmental LT: Planning/ design/ construction • Specialist sector knowledge that Resources (MINRENA) Policies on natural ST: Operation/ management/ maintenance can be combined with resources management: meteorological information to We avail accurate Events: (Early) warnings e.g. floods (fluvial/ produce new and improved climate information to pluvial), landslides and responses to accidents products Government (including consultancy) • Support Meteo Rwanda to institutions and Climate information and advisories at different acquire capacity of delivering stakeholders to timescales weather and climate information improve environmental to stakeholders, e.g. seasonal management and 20
reduce vulnerability to forecasts to farmers. climate change Funding for meteorological infrastructure and services, especially through projects Rwanda Mines, Oil and Gas Weather events that can High impact weather warnings to prepare against Contribution to cost recovery Authority affect Mining and hazards quarry activities Rwanda Land Management Established an Close collaboration with other stakeholders to Possible focus sector for the Authority additional partnership establish local networks of precipitation development of paid for commercial with stakeholders to measurements and topographical and geological weather and climate services issue rainfall and wind information, including hazard maps. Meteo data Rwanda Based collaboratively issues landslide alert information on the combined information collected. Rwanda Water and Forestry Want to know when to Rainfall, temperature, changes in precipitation, Partnership in Maintenance of Management plan trees, which drought duration Weather stations varieties Rwanda Environment Environment protection Climate change trends Partnership in installation of Management Authority –build resilience to Heavy rainfall and landslides which could affect equipment for needed parameters (REMA) climate change mining/ quarrying operations, especially in terms Floods-early warning of water pollution into watercourses (from seepage, forecasts tailings etc.) Air pollution-winds, Strong winds in relation to air pollution 21
(direction&speed) Climate information for adaptation&mitigation projects Energy Hydropower – LT: Planning/ design/ construction Specialist sector knowledge that can operation, capacity be combined with meteorological • Ministry of Infrastructure ST: Operation/ management/ maintenance (water volume and information to produce new and (MININFRA) Events: (Early) warnings e.g. floods (fluvial/ temperature) improved products • Power distribution pluvial), landslides and responses to accidents Lightning-weather (including consultancy) companies forecasts of Funding for meteorological thunderstorms to infrastructure and services, protect workers on especially through projects pylons Light levels/ temperature for demand Possible focus sector for the development of paid for commercial weather and climate services Private sector Water availability LT: Information/ projections relating to climate Specialist sector knowledge that can • Crop Insurance Rainfall, temperature change to inform investment decisions be combined with meteorological information to produce new and Companies data improved products ST: Forecasts and warnings to inform local decision making relating to operations, supply Support weather observations infrastructure chain management, supply/ demand Funding for meteorological Events: (Early) Warnings of flood, drought/ infrastructure and services, 22
famine, strong winds, landslide affecting logistics, especially through projects access to market, availability of resources (including human resources) Possible focus sector for the development of paid for commercial weather and climate services • Government Ecosystems/ Ministries and environmental Agencies management • Ministry of Trade, National security Industry and East Transport Africa Community (international, regional, (MINEACOM) national and local) • MINAFFET Disease prevalence • Ministry of East (e.g. yellow fever, African Community malaria, cholera) (MINEAC) Expansion plans e.g. • Ministry of Finance Congo-Nile trail; Lake and Economic Kivu belt Planning Private sector (MINICOFIN) investment • Rwanda Development Availability/ Board (RDB) accessibility of tourism • Construction activities, especially those sensitive to 23
companies weather and climate • Manufacturing companies • Retail companies • Cooperatives e.g. craft, carpentry, sewing/ knitting • Rwanda Tours and Travel Operators (RTTA) • Tour operators (local, national, regional and international) • Hotels and guesthouses • Kigali Convention Centre • African Parks (Akagera Park) • National Parks (Nyungwe, Volcanoes, Gishwati) • Tea/ coffee plantations e.g. Pfunda, Sowarthe 24
• Retail • Ministry of Sports and Culture (MINISPOC) and related institutions e.g. museums, stadiums etc. • Transport sector Roads LT: Planning/ design/ construction Specialist sector knowledge that can be combined with meteorological • MININFRA Aviation ST: Operation/ management/ maintenance information to produce new and • Ministry of Internal Local weather/ climate Events: (Early) warnings e.g. floods (fluvial/ improved products Security (MININTER) Regional weather/ pluvial), landslides and responses to accidents (including consultancy) • Ministry of Foreign climate Funding for meteorological Affairs and International weather/ For aviation: infrastructure and services, Cooperation climate (for areas of Good quality (and good continuity) aviation especially through projects (MINAFFET) operations) weather service (observations, forecast etc.) • Rwanda Civil Aviation Disaster management/ Authority (RCCA) response Possible focus sector for the development of paid for commercial • Rwanda Traffic Police Logistics weather and climate services • RwandAir and other international carriers (especially Brussels Airlines, KLM, Kenya Airways, Ethiopian Airlines and Qatar Airways) 25
• Other aircraft operators e.g. Akagera • Education National curriculum – LT: Future areas of education and research in the Specialist sector knowledge that can information and context of climate change e.g. new academic be combined with meteorological • Ministry of Education training resources programmes, changes to national curriculum information to produce new and (MINEDUC) relating to weather and ST: Forecasts and warnings to inform local improved products • University of Rwanda climate decision making relating to safe operation of • Private universities, Data education facilities, including access to sites Opportunities to mainstream weather including Institut Assessment Events: (Early) Warnings of severe weather events and climate change through d'Enseignement that could affect operations and safety of staff/ education of the population Superieur de Infrastructure – buildings, services students Ruhengeri (INES) and Carnegie Mellon (including internet) Links with MIT’s Climate Change University (CMU) Logistics – especially Observatory, Mt Mugogo • Publically funded transport connections schools and roads Research opportunities • Private schools • British Council Opportunities to collaborate on research./ technical/ scientific papers • Nurseries Professional development for Meteo Rwanda staff Exchange of data, information and 26
knowledge • Youth sector As for other sectors but Services designed for Youth Insights into user requirements for for Youth Embracing new technology e.g. smart phones, youth to inform future plans social media etc. • Decentralization As for other sectors but As for other sectors but with a focus on the Local information about the impact at a local level products and services being locally relevant of weather and climate Local representatives to aid dissemination of information Frameworks for community observations and management/ maintenance/ security of observations infrastructure • Media High Council Weather forecasts LT: Information/ projections relating to climate Specialist sector knowledge that can (MHC) change to inform investment decisions be combined with meteorological Warnings of severe information to produce new and • Rwanda Broadcasting events ST: Forecasts and warnings to inform local improved products Agency (RBA) decision making e.g. planting, harvesting – needs Information about local observations, downscaled forecast (especially • National TV weather/ climate (e.g. rainfall and temperature but also wind speed/ El Nino, future climate) Improved telecommunications • Independent (private direction – the latter especially with respect to networks sector) TV Performance of pests/ disease, appropriate communication (content, communications quality, format, language, timeliness, frequency) – Opportunities for push/ pull services • National radio networks (affected by (e.g. SMS for push and *number# can be routine or reactive (and also interactive e.g. 27
• Community radio moisture in the air) call in on radio, chat show on TV) for pull) • Independent (private Communication Events: (Early) Warnings of flood, drought/ sector) radio requirements – famine, strong winds, landslide Partnerships to develop content and language, format, • Online media e.g. Igihe Also, expectations of Meteo Rwanda to embrace dissemination mechanisms (e.g. app content, timeliness, improvements in technology e.g. networks, development; posting weather/ • Print media e.g. New frequency, editorial line penetration of personal devices (e.g. smartphones), climate data on websites etc.) Times Data applications, connectivity etc. • Social media Assessment Funding for meteorological • Telecomms e.g. MTN, Improvements in infrastructure and services, Tigo, Airtel technology especially through projects • Members of the public 3G/ 4G networks • Agriculture sector Food security LT: Planning e.g. crops, seeds, locations, Specialist sector knowledge that can agricultural calendar, prevalence of pests and be combined with meteorological • Ministry of Agriculture Agricultural disease, risk analysis, productivity analysis, information to produce new and (MINAGRI) and its intensification programmes insurance against losses, post harvest losses, improved products agencies, including infrastructure (buildings, irrigation, washing Rwanda Agricultural Post harvest losses stations, storage) etc. and the impact of climate Board (RAB) Funding for meteorological Pests and diseases change/ seasonal forecast on all of this • Farmer-promoters infrastructure and services, Commercial agriculture ST: Local decision making e.g. planting, (Twigire Muhinzi) especially through projects harvesting – needs local observations, downscaled Access to markets – • Agricultural extension forecast (especially rainfall and temperature but transport workers also wind speed/ direction – the latter especially Social networks (e.g. farming Market sensitivities/ with respect to pests/ disease, appropriate cooperatives) that can be used to • Other national vulnerabilities communication (content, quality, format, language, improve reach of Meteo’s services institutions, including: 28
• International Intermediaries timeliness, frequency) organisations (and their Community Events: Early Warnings of flood, drought/ famine, projects), including: engagement/ strong winds • International Fund for empowerment Additional for insurance: Observations – satellite Agricultural Insurance and terrestrial (especially rain gauges) Development (IFAD and the PASP Project) Communications Additional for communications: Services that reach farmers e.g. SMS, radio • International Centre for Tropical Agriculture (CIAT and the Rwanda Climate Service for Agriculture project) • Insurance companies e.g. Africa Risk Capacity JRLO sector See also under private See also under private sector/ ICT Specialist sector knowledge that can sector/ ICT be combined with meteorological (Justice, Reconciliation, Law and Order) Local weather/ climate information to produce new and LT: Future projections on climate to inform improved products (including Defence/ Regional weather/ expectations with respect to defence/ security e.g. Security) climate food/ water security issues, migration, conflict over natural resources, hot spots Funding for meteorological • Ministry of Defence International weather/ climate (for areas of infrastructure and services, (MINADEF) active operations) especially through projects • RDF ST: Forecasts relating to areas of interest linked to Aviation operations, especially land, air (including 29
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