2007 ANALYZING CORPORATE SOCIAL RESPONSIBILITY POLICIES IN AVIATION: A focus on Carbon Offset Programs in Australia

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2007 ANALYZING CORPORATE SOCIAL RESPONSIBILITY POLICIES IN AVIATION: A focus on Carbon Offset Programs in Australia
2007
ANALYZING CORPORATE SOCIAL RESPONSIBILITY
             POLICIES IN AVIATION:
 A focus on Carbon Offset Programs in Australia

                                   marina

                                   Marina Oosterhuis
                                                   1
2007 ANALYZING CORPORATE SOCIAL RESPONSIBILITY POLICIES IN AVIATION: A focus on Carbon Offset Programs in Australia
Title page

Analyzing Corporate Social Responsibility Policies in Aviation:
A focus on Carbon Offset Programs in Australia.

Dissertation.
I hereby declare that this dissertation is wholly the work of Marina
Oosterhuis. Any other contributors or sources have either been
referenced in the prescribed manner or are listed in the
acknowledgements together with the nature and the scope of their
contribution.

M.H. Oosterhuis
Student at the NHTV University of Applied Sciences
Master program Tourism Destination Management
December 2007

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A focus on Carbon Offset Programs in Australia                    2
2007 ANALYZING CORPORATE SOCIAL RESPONSIBILITY POLICIES IN AVIATION: A focus on Carbon Offset Programs in Australia
Preface

Aviation has always been one of my passions. At the same time I have been worrying about
the topic of climate change. My main attitude has been to neglect the topic, but because it
has been debated quite vividly during the past year, I considered that it might be an
interesting topic for my dissertation. I hope this research contributes to some insights on the
practical implementation of climate change measures in the aviation industry.

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A focus on Carbon Offset Programs in Australia                                                    3
2007 ANALYZING CORPORATE SOCIAL RESPONSIBILITY POLICIES IN AVIATION: A focus on Carbon Offset Programs in Australia
Executive summary
Climate change and aviation is recently a much discussed topic, especially with Al Gore‟s
documentary “Inconvenient Truth” about climate change raising an alarm throughout all the
Western countries and beyond that. With this growing concern, the contribution of aviation is
questioned. Therefore this research study analyzes the corporate social responsibility
policies from airlines regarding climate change with the help of passengers‟ perceptions. This
study has mainly been the result of desk – research. Also, it includes the results of a survey
that was conducted.

The concept of climate change is complex. In this research study, it is a long –term change in
climate. Aviation is estimated to contribute less than 2% of global CO² emissions, but the
likely scenario is that this percentage will rise. Aviation also release non CO² emissions.
There are still some major uncertainties in relation to the effect of non - CO² emissions of
aircrafts. Other measures that have been implemented to reduce aviation‟s emissions are the
Kyoto Protocol and Emissions trading schemes.

Through the establishment around the growing controversial contribution of aviation towards
climate change, the society demands answers of the aviation industry. This is done through
the implementation of corporate social responsibility policies that “prevent” any further
climate change. These policies will be examined and evaluated through the corporate
sustainability model to establish their dynamic tension. A particular focus will be given
towards Virgin Blue‟s corporate social responsibility policies to determine their “correctness”
and significance to society.

Carbon offset programs is one of the corporate social responsibility policies that the aviation
industry is using, to present society itself with the opportunity to offset the carbon emissions
generated through flying. The airlines in Australia used for this research study have all
implemented a carbon offset program under Greenhouse Friendly certification. This
certification includes avoided-forestry, which could induce a growing concern with
passengers and might damage the accreditation of the certification. Therefore a project
analysis provide detailed information regarding passenger contributions and to where the
contribution will be implemented. The air travel calculators that the airlines are using
established differences in the total amount of emissions generated by a flight and the
contribution that passengers need to make to offset their carbon emissions. A detailed
analysis established that non - CO² emissions are not included in the calculation of
emissions generated. Therefore passengers do not completely offset their carbon emissions
from flights.

To establish the passenger perception on carbon offset programs and climate change
corporate social responsibility policies, a survey was conducted. The data collection is
qualitative and quantitative of nature and discovered that there might be a market for carbon
offset programs and airlines could provide a compulsory carbon offset program for
passengers to offset emissions. Carbon offset programs might be seen by passengers as a
good way to tackle climate change. The conclusions are drawn with the use of the results of
research questions.

Analyzing Corporate Social Responsibility Policies in Aviation:
A focus on Carbon Offset Programs in Australia                                                     4
2007 ANALYZING CORPORATE SOCIAL RESPONSIBILITY POLICIES IN AVIATION: A focus on Carbon Offset Programs in Australia
Table of Contents

Title page ..............................................................................................................................................................................2
Preface ...................................................................................................................................................................................3
Executive summary .........................................................................................................................................................4
Table of Contents .............................................................................................................................................................5
List of figures and tables ...............................................................................................................................................8
1. Introduction .....................................................................................................................................................................9
    1.1 Research study .................................................................................................................................................. 10
         1.1.1 Goal................................................................................................................................................................. 10
         1.1.2 Research Questions ............................................................................................................................... 10
    1.2 Outline of the study .......................................................................................................................................... 11
    1.3 Research location ............................................................................................................................................. 11
    1.4 Constraints on field research ...................................................................................................................... 11
    1.5 Methodology ........................................................................................................................................................ 12
         1.5.1 Literature research .................................................................................................................................. 13
2. Climate change.......................................................................................................................................................... 14
         2.0.1 Intergovernmental Panel on Climate Change............................................................................ 14
         2.0.2 IPCC assessment reports .................................................................................................................... 14
         2.0.3 The Stern Review .................................................................................................................................... 16
    2.1 Aviation‟s Contribution to Climate Change .......................................................................................... 16
         2.1.1 Non CO² emissions ................................................................................................................................. 17
    2.2 Kyoto Protocol .................................................................................................................................................... 17
    2.3 Emissions trading schemes ......................................................................................................................... 18
         2.3.1 Open and Closed Schemes ................................................................................................................ 18
         2.3.2 Cap and Trade System ......................................................................................................................... 18
         2.3.3 Aviation in ETS .......................................................................................................................................... 18
         2.3.4 Limitations ETS ......................................................................................................................................... 18
         2.3.5 Splitting of Emissions ............................................................................................................................. 19
         2.3.6 Legal Battle ................................................................................................................................................. 19
         2.3.7 Efficiency ...................................................................................................................................................... 19
    2.4 Alternative solutions ........................................................................................................................................ 19
         2.4.1 Conclusion ................................................................................................................................................... 20

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A focus on Carbon Offset Programs in Australia                                                                                                                                           5
2007 ANALYZING CORPORATE SOCIAL RESPONSIBILITY POLICIES IN AVIATION: A focus on Carbon Offset Programs in Australia
3. Corporate Social Responsibility policies in aviation................................................................................ 21
   3.1 The concept of Corporate Social Responsibility ............................................................................... 21
   3.2 Corporate Social Responsibility definition ............................................................................................ 22
       3.2.1 CSR impact areas.................................................................................................................................... 22
       3.2.2 Sustainability .............................................................................................................................................. 23
   3.3 CSR in the airline industry ............................................................................................................................ 23
       3.3.1 Economic...................................................................................................................................................... 23
       3.3.2 Social.............................................................................................................................................................. 24
       3.3.3 Ecological ..................................................................................................................................................... 24
   3.4 CSR indexes ....................................................................................................................................................... 24
   3.5 CSR policies in Aviation ................................................................................................................................ 25
   3.6 Virgin Blue‟s CSR approach ........................................................................................................................ 26
       3.6.1 Investments ................................................................................................................................................. 26
       3.6.2 Virgin Earth Challenge .......................................................................................................................... 26
       3.6.3 Conclusion ................................................................................................................................................... 27
4. Carbon Offset Programs in aviation ................................................................................................................ 28
   4.1 Carbon offset programs ................................................................................................................................. 28
       4.1.1 Carbon offset program legal frameworks ..................................................................................... 29
   4.2 Regulatory and Voluntary ............................................................................................................................. 29
   4.3 Categories in carbon offsetting .................................................................................................................. 30
       4.3.1 Renewable energy projects ................................................................................................................ 30
       4.3.2 Energy-efficiency projects.................................................................................................................... 30
       4.3.3 Forestry, sink-forestry, biological sequestration ....................................................................... 31
       4.3.4 Doubling ........................................................................................................................................................ 31
   4.4 Carbon offset programs in Australian aviation ................................................................................... 31
       4.4.1 Greenhouse Friendly .............................................................................................................................. 32
       4.4.2 Forestry, sink-forestry or bio-sequestration under Greenhouse Friendly .................... 32
       4.4.3 Energy- Efficiency under Greenhouse Friendly ........................................................................ 33
       4.4.4 Renewable Energy under Greenhouse Friendly ...................................................................... 33
       4.4.5 Additionality and Doubling under the Greenhouse Friendly ............................................... 33
       4.4.6 Overhead Costs ........................................................................................................................................ 34
       4.4.7 Air Travel Emissions Calculator ........................................................................................................ 34
       4.4.8 Distance ........................................................................................................................................................ 35
       4.4.9 Occupancy Efficiency............................................................................................................................. 35

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A focus on Carbon Offset Programs in Australia                                                                                                                                   6
2007 ANALYZING CORPORATE SOCIAL RESPONSIBILITY POLICIES IN AVIATION: A focus on Carbon Offset Programs in Australia
4.4.10 Type of Plane .......................................................................................................................................... 35
        4.4.11 Non CO² emissions .............................................................................................................................. 35
        4.4.12 Example air travel calculator ........................................................................................................... 36
        4.4.13 Kyoto Protocol and Greenhouse Friendly ................................................................................. 36
        4.4.14 Solution for climate change? ........................................................................................................... 36
     4.5 Voluntary or Compulsory .............................................................................................................................. 37
        4.5.1 Conclusion ................................................................................................................................................... 37
5.       Passenger perceptions in carbon offsetting programs..................................................................... 38
        5.0.1 Introduction into the survey ................................................................................................................. 38
        5.0.2 Survey sample ........................................................................................................................................... 38
        5.0.3 Age groups .................................................................................................................................................. 39
        5.0.4 Nationality .................................................................................................................................................... 39
        5.0.5 Reliability ...................................................................................................................................................... 39
        5.0.6 Practical information ............................................................................................................................... 39
        5.0.7 Survey results ............................................................................................................................................ 39
        5.0.8 Affecting your decision to travel by air? ........................................................................................ 40
        5.0.9 Total travel ................................................................................................................................................... 40
        5.0.10 The greenest airline? ........................................................................................................................... 40
        5.0.11 A good way to tackle climate change? ....................................................................................... 40
        5.0.12 Compulsory carbon offset programs? ......................................................................................... 41
        5.0.13 Have you used a carbon offset program?................................................................................. 41
        5.0.14 How much are you be willing to pay extra from Sydney to Melbourne? ................... 41
        5.0.15 How about from Sydney to London? ........................................................................................... 41
        5.0.16 Young and Old ........................................................................................................................................ 42
        5.0.17 Results ........................................................................................................................................................ 42
6.      Conclusion ............................................................................................................................................................... 43
        6.0.1 Research Questions 1 and 2.............................................................................................................. 43
        6.0.2 Research questions 3 and 4............................................................................................................... 43
        6.0.3 Research question 5............................................................................................................................... 44
        6.0.4 Research questions 6 and 7............................................................................................................... 44
7.      Reference List ........................................................................................................................................................ 46

Appendices

Analyzing Corporate Social Responsibility Policies in Aviation:
A focus on Carbon Offset Programs in Australia                                                                                                                                    7
2007 ANALYZING CORPORATE SOCIAL RESPONSIBILITY POLICIES IN AVIATION: A focus on Carbon Offset Programs in Australia
List of figures and tables

FIGURES:

Figure 1: Catastrophic consequences of global warming                         page 15

Figure 2: Transport CO2 emissions by mode in 2000                             page 16

Figure 3: Carroll‟s four-part model of corporate social responsibility        page 21

Figure 4: CSR impact areas                                                    page 22

Figure 5: Model for sustainable development                                   page 22

Figure 6: The scale of aviation‟s CSR                                         page 27

Figure 7: Does climate change effect air travel                               page 40

Figure 8: Is Carbon Offset a solution for global warming                      page 40

Figure 9: Will passengers pay extra to offset carbon emissions (national)     page 41

Figure 10: Will passengers pay extra to offset carbon emissions (international) page 41

TABLES:

Table   1: Passenger survey                                                   page 12

Table   2: Air travel calculator                                              page 36

Table   3: Survey age groups                                                  page 39

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1. Introduction

Climate change is seen more and more in news headlines. The media catches stories about
heavy rain fall, bushfires and melting ice caps. New documentaries are produced in relation
to climate change, the most famous being Al Gore‟s “Inconvenient Truth” where the earth‟s
destruction by humans is widely explained. Also positive documentaries are shown to the
public. They illustrate how fortunate we are to be in a world with tremendous diversity and
extraordinary beauty, e.g; “Planet Earth”. These documentaries do have a double meaning.
“Show some respect to the earth and your children will be able to enjoy it too.”

With the establishment of the Intergovernmental Panel on Climate Change (IPCC) in 1988
which consists of the world‟s leading academics and scientists, research towards the concept
of climate change has commenced. The IPCC was established to provide decision makers
and others interested in climate change with an objective source of information about just
what it is and what we can expect it to. Its role is to assess on a comprehensive, objective,
open and transparent basis the latest scientific, technical and socio-economic literature
produced worldwide relevant to the understanding of the risks of human induced climate
change, its observed and projected impacts and options for adaptation and mitigation. The
IPCC has concluded that climate change is definitely occurring and there is significant
evidence that human activities are the main cause of global warming and climate change in
the recent decades. The IPCC has confirmed that global greenhouse gas emissions induced
by humans have grown by an astonishing 70% from 1970 to 2004 (IPCC 2007a).

The growing concern in the world about climate change has also been related to the
contributions from aviation. Aviation has already been exempted from most fuel charges
because they are taxed as public utilities (Gossling et al 2007).

The transportation sector accounts for a large and increasing share of emissions in
industrialized countries (Gossling et al 2007). Although aviation is an important contributor to
climate change through the release of greenhouse gas emissions and its fossil fuel
consumption (Becken 2007), it‟s contribution is at the moment estimated by the Stern review
to have contributed only 1.6% of the total global greenhouse gas emissions in 2005 (Stern
2007a). Although this percentage seems small, the forecasts for growth in aviation are a
rising concern for academics.

Airlines have introduced various policies to ensure the public that the airline is doing
everything possible to prevent any further climate change. These so-called corporate social
responsible (CSR) policies are the topic of this dissertation. The main goal of this research
study is to analyse the corporate social responsibility methods practiced by airlines in relation
to climate change. I will particularly focus on one of the CSR methods, “carbon offset
programs.” These programs offer services to individuals to reduce their impact on global
warming by purchasing carbon offsets. The carbon offset programs will be analyzed through
the involvement of passenger perceptions.

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A focus on Carbon Offset Programs in Australia                                                  9
1.1 Research study
Major schemes involving airlines are on the way, to tackle climate change and emission
reduction. For instance, emission trading schemes, tree planting projects, investments in
more sustainable materials and alternative fuels, improvements in air traffic management
and carbon offset programs are some of these schemes. It is therefore hard to look beyond
corporate social responsibility. Are all the measurements taken just public relation stunts or is
there more than this in the picture for the airlines? What do their customers say about these
programs? Are passengers willing to pay more for an airline ticket to safeguard the
environment? Do increasing ticket prices because of environmental measurements,
constraint their ways of travelling by air? All these questions need to be answered. Therefore
I choose this goal for my dissertation:

1.1.1 Goal:
To analyze the Corporate Social Responsibility policies of airlines regarding climate
change with the help of passenger perceptions.

Because this research dissertation needs to contribute to the above goal, there are certain
terms requiring clarification. First the term “corporate social responsibility” will be addressed.
This indicates that corporations have not only economic responsibility, but also social and
ecological responsibilities toward society. The next concept that will need some explaining is
policies. In this research study, policies are a plan of action intended to influence decisions or
actions. And the climate change concept must also be defined: “Any change in climate over
time, whether resulting from natural variability or from human activity” (IPCC 2007c). The
next term that might need some explanation are perceptions, which is perceived in this study
as “a view or interpretation of something.”

After the goal for this study was established, some research questions were formulated.
These questions will support the accomplishment of the goal of this research study.

1.1.2 Research Questions
    1. What is climate change?
    2. What are the trends in aviation to minimize aviation’s contribution to climate
       change?
    3. What is corporate social responsibility (CSR)?
    4. What are the CSR trends in the aviation industry relating to climate change?
    5. Which climate change projects or carbon offset programs are currently being
       used by the Australian airlines?
    6. What are the perceptions among Australian citizens on carbon offset
       programs?
    7. Are passengers willing to pay extra to offset carbon emissions?

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1.2 Outline of the study
First the concept of climate change will be introduced and described. The discussion of
climate change and aviation will be enhanced. The Kyoto Protocol and emission trading
schemes will be analyzed and the concept of CSR will be discussed. For this, one of the
Australian airline operators and their corporate social responsibility policies will be analyzed.
In this study Virgin Blue will be utilized as the airline operator. The CSR policies will be
analyzed with the help of A.B. Carroll‟s four- part model for corporate social responsibility
pyramid (fig. 3 in chapter 3.1) . Chapter four will demonstrate the issue of carbon offset
programs. Should carbon offset programs be made compulsory or should they remain
voluntary? Chapter five will enhance the issue of money. Are passengers willing to pay extra
for carbon offset programs? This chapter will mainly focus on Australian airline operators and
their customers. The final chapter will put forward the main conclusions of this research study
by answering the questions it raises. The conclusions to the research questions are a
primary focus in fulfilling the goal of this thesis.

1.3 Research location
It was relatively easy to determine the site of my research. Australia has been very upfront
with climate change innovations e.g. the three largest Australian airlines have introduced
carbon offset programs. Although Australia did not ratify the Kyoto Protocol, its new leader,
Prime Minister Kevin Rudd, did ratify on December 3 2007, at the Climate Change
Convention in Bali. The Kyoto Protocol is a legal framework where countries that have
ratified it will need to reduce the emissions of greenhouse gases by at least 5%. This will be
measured against the base year of 1990.

1.4 Constraints on field research
Field research was carried out in Australia from 11 September to 4 November 2007. The first
couple of weeks were mainly focused on getting more articles related to aviation in Australia
and climate change and to gain a better understanding of the current situation there. A
survey was prepared, because this would give a better perspective of passenger perceptions
regarding climate change and aviation. Questions were formulated for interviews with
principals from the three most significant airlines in Australia (Jetstar, Virgin Blue and
Qantas). Subsequently contact was made with them, but a meeting was out of the question,
because all the information the airlines could make public, was published on their Web sites.
Extensive calling of the airlines made no difference. This was one of the constraints of this
research study. A survey was then conducted at Brisbane domestic airport. It went well, and
people were willing to participate. Regretfully many passengers had not heard about the
carbon offset programs and some explaining was often needed. The passengers under
whom the survey was conducted were randomly chosen to get a better perspective of all age
groups.

Moving around at the airport was necessary. Staying in one place could interfere with the
results because of the arrival and departure gates of the three major airlines, which are all in
a separate section of the airport. Twenty interviews were conducted with passengers at
Brisbane and 20 interviews were also conducted at the Melbourne airport.

Analyzing Corporate Social Responsibility Policies in Aviation:
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Passengers in Melbourne were also willing to participate in the survey. After 19 surveys,
though, one of the managers from the Melbourne airport concluded that no authorization has
been given to me and it was illegal to conduct surveys there. That was possible only when
someone paid a AU$ 500 fee, and a screening process had taken place. I had no knowledge
of these circumstances, and the manager confiscated one of my surveys and telling me:
“This is a very sensitive issue, and the airlines do not want to be confronted with this”. This
resulted in my departure from the airport. I did manage to conduct one more survey however,
on the way to the bus I would board for the city.

Ten more surveys were conducted at Southern Cross Station, a major transport hub for
public transport to the airport and other places. It is in the middle of Melbourne city, but
people there were not so fond of participating in the study. To conduct these survey more
time was needed than at the airport.

1.5 Methodology
Interview with stakeholders
The fifth, sixth and the last research question will be answered through the period of 8 weeks
of field research in Australia, in which major actors in the aviation industry will be interviewed
along with airline passengers.

Survey of passengers
The reason to carry out this survey was to get more insight into the perception of passengers
in regard to carbon offset programs and climate change.

Passenger Surveys

Brisbane Domestic Airport Melbourne Airport               Southern Cross Station

             20                          20                           10

Table 1: Passenger survey

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1.5.1 Literature research
Before analyzing the CRS policies from Australian airliners, I studied extensive literature and
conducted a great deal of desk research. The literature research focused on answering the
research questions 1- 4. The sixth and seventh research questions will be answered with the
help of the survey mentioned. Also secondary data collected for answering the first five
research questions will be used for this.

The first 2 research questions regarding climate change and aviation will be discussed in
chapter 2.The research questions involving Corporate Social Responsibility and its trends in
the aviation industry will be discussed in chapter 3. The fifth research question discussing
carbon offset programs will be analyzed in chapter 4. The final research questions which
includes the passenger perceptions in relation to climate change and carbon offset programs
will be discussed in chapter 5.

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2. Climate change

In the following chapter, the concept of climate change and its relation to the Kyoto Protocol
and recent developments in emission trading schemes will be analyzed. This analysis is
needed to provide background for the research on carbon offset programs later on. It places
the discussion on the role of the aviation industry in climate change and its methods to
implement these schemes in a perspective. The Intergovernmental Panel on Climate Change
provides an assessment of the risks of human induced climate change. These reports offer
information on climate change, and therefore the reports will be discussed to provide a basic
understanding of it. This chapter will seek to answer research question 1 and 2.

2.0.1 Intergovernmental Panel on Climate Change
The IPCC was set up jointly by the World Meteorological Organization and the United
Nations Environment Programme (UNEP) to provide authoritative international statements of
scientific opinion on climate change; it delivered major reports in 1990, 1995, 2001 and 2007
(Lee & Raper 2003, Macintosh & Downie 2007). Here the basic concepts will be discussed
and suitable references provided.

Climate describes weather conditions typical of a region or site and climate change is a long
term systematic change (Lee & Raper 2003). The United Nations Framework Convention on
Climate Change (UNFCCC) describes climate change in this way:

“Human activity – particularly the burning of fossil fuels – has made the blanket of
greenhouse gases around the earth „thicker‟. The resulting increase in global temperatures is
altering the complex web of systems that allow life to thrive on earth, such as cloud cover,
rainfall, wind patterns, ocean currents and the distribution of plant and animal species”
(UNFCCC 2007).

The Intergovernmental Panel on Climate Change applies a different definition of climate
change:

“Climate change in IPCC usage refers to a change in the state of the climate that can be
identified (e.g.using statistical tests) by changes in the mean and/or the variability of its
properties, and that persists for an extended period, typically decades or longer. It refers to
any change in climate over time, whether due to natural variability or as a result of human
activity” (IPCC 2007).

2.0.2 IPCC assessment reports
The developments in climate science are raising public concern. The first two assessment
reports from the IPCC indicated that global average surface temperatures were increasing
and this was partially due to the increasing concentration of greenhouse gases in the
atmosphere resulting from human activities. The second assessment report concluded that
global average surface temperature was projected to increase from 1° and 3.5ºC over 1990
levels by 2100 (Macintosh & Downie 2007). On the other hand, both reports stressed that the
current level of understanding about the extent of human influence on global warming and
changes in temperature over the coming century were limited (IPCC first and second
assessment reports of working group 1).

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When the third assessment report from the IPCC was published, these uncertainties were
reduced considerably (Macintosh & Downie 2007). The report concluded that average
surface temperatures had increased by approximately 0.6ºC since the 1860s, when reliable
records of direct temperatures were first kept. There was a greater than 66% chance that
“most of the observed warming over the past 50 years” was due to the increasing
concentration of greenhouse gases in the atmosphere (IPCC 2001 cited in Macintosh &
Downie 2007 p. 3). This report also concluded that “globally averaged surface temperature is
projected to increase by 1.4 to 5.8ºC over the period 1990 to 2100” under business-as-usual
scenarios. The report mentioned that the projected temperature increase was quite likely to
have negative effects, including increases in extreme weather, such as droughts and tropical
cyclones and approximately a onemeter rise in sea levels by the end of the 21st century. If
global warming continues, catastrophic consequences are expected.

                         Deaths                                             Heat waves and intensity, sea level

                         Disease                                        Drought, bushfires and cyclones
Figure 1. Catastrophic consequences of global warming Source: Moss (2007)
Available at: www.moss.org.au/home/images/stories/supply_clusters.ppt

In 2007 the IPCC published a Fourth Assessment report named ‘Summary for Policymakers
- the physical science basis’ was published in February 2007 by the IPCC (IPCC 2007b). The
report concludes that the science has advanced further and uncertainties have been
removed since the third assessment report and states that there is no doubt that the climate
is warming. Global average surface temperatures increased considerably by approximately
0.75ºC from 1906 to 2005, which was significantly higher than the 0.6ºC that was recorded
in the third assessment report from the IPCC for the period 1901 – 2000 (Macintosh &
Downie 2007). The rate of warming was approximately 0.13ºC per decade over the last 50
years, which was nearly twice the rate recorded over the last 100 years. Other important
findings from this report were:

                       Most of the observed increase in global average temperatures since the
                        mid-20th century is very likely due to human-induced greenhouse gas
                        concentrations (IPCC 2007b, p.10)
                       Carbon dioxide is the most important human-induced greenhouse gas.
                        The human-induced concentration of carbon dioxide has increased from a
                        pre-industrial value of about 280 ppm to 379 ppm in 2005 (IPCC 2007b, p
                        2).
                       The annual carbon dioxide concentration growth rate was larger during
                        the past 10 years (IPCC 2007b, p. 2).
                       The increase in carbon dioxide concentrations is likely to affect the global
                        average surface warming by 2º and 4.5ºC with a best estimate of about 3
                        ºC and very unlikely to be less than 1.5ºC (IPCC 2007b, p.12).

Analyzing Corporate Social Responsibility Policies in Aviation:
A focus on Carbon Offset Programs in Australia                                                               15
    Long-term changes in climate have been observed, including; chances in
                       arctic temperatures and ice, widespread changes in rainfall amounts,
                       wind patterns and aspects of extreme weather including droughts heavy
                       rainfall, heat waves and the intensity of cyclones (IPCC 2007b, p. 7).
                      Even if the concentrations of all greenhouse gases and aerosols had
                       been kept constant at year 2000 levels, a further warming is expected of
                       about 0.1ºC per decade (IPCC 2007b, p. 12).
                      Based on the six scenarios suggested by the Working Group, global
                       average surface temperatures are very likely to increase from 1.1° to
                       6.4ºC from 1980 to 1999 and from 2090 to 2099 (IPCC 2007b p.13).

These reports from the IPCC have been vital for raising public awareness and reducing
scientific uncertainties in the complexity of global warming. The reports also improved the
amount of scientific research that has been conducted relating to the issue of climate
change.

2.0.3 The Stern Review
Other reports that conducted research concerning climate change are: the Stern Review on
the Economics of Climate Change. This report highlighted the profile of Climate Change and
also analyzed the economic costs that are involved in restraining the effects of climate
change The major outcome of this study was that if nothing is done to limit greenhouse
emissions, there could be a loss of from 5% to 20% of global GDP per year (Stern 2007b).

2.1 Aviation’s Contribution to Climate Change
The contributions of aviation to climate change has been widely discussed by academics e.g,
(Lee & Raper 2003, Lee 2004, Gossling et al 2007).

                                                     Transportation is estimated to account for
                                                     14% of global greenhouse gas (GHG)
                                                     emissions. After power, land use and equal to
                                                     the agriculture sector (Stern 2007). Aviation
                                                     comprises 12% of total transport greenhouse
                                                     gas emissions (figure 2). It is determined that
                                                     aircrafts release several types of gases and
                                                     particles that alter the composition of the
                                                     atmosphere and contribute to climate change.
                                                     Aviation contributes less than 2% of global
                                                     CO² emissions (IATA 2007a).
 Figure 2. Transport CO² emissions by mode in 2000
  Source: Stern review (2007).
 available at: http://www.hm-
                                                      These gases include: Carbon dioxide (CO₂),
 treasury.gov.uk/media/8/D/Transport_annex.pdf       nitrogen oxides (NOx), water vapour and
                                                     sulphate and soot particles (Commission of the
                                                     European Communities 2006a).

Analyzing Corporate Social Responsibility Policies in Aviation:
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2.1.1 Non CO² emissions
Other gases that are released into the air are non-CO². The gases emitted from aircraft at
various altitudes have also a warming effect. This means that the overall contribution of
aviation to climate change is much more than is recognized by including only CO² gases.
Many uncertainties remain regarding the effects of non-CO² emissions from aircrafts (Stern
review 2007b). Therefore these gases have been neglected in most academic, research
reports. The rise in CO² emissions and IPCC reports played a major role in the negotiations
leading up to the Kyoto Protocol. The importance and purpose of the Kyoto Protocol will be
described later. This is important as it explains one of the methods used by governments to
prevent any further climate change. Therefore this concept needs to be explained to proceed
with this research study.

2.2 Kyoto Protocol
The Kyoto Protocol to the United Nations Framework Convention on Climate Change
strengthens the international response to the change. Adopted by a consensus at the third
session of the Conference of the Parties (COP3) in December 1997, it contains legally
binding emissions targets for developed countries for the post 2000 period. By arresting and
reversing the upward trend in greenhouse gas emissions that started in these countries 150
years ago, the Protocol promises to move the international community one step closer to
archieving the Convention‟s ultimate objective of preventing “dangerous anthropogenic
(human – made) interference with the climate system” (European Commission 2007a).

The developed countries commit themselves to reducing their collective emissions of six key
greenhouse gases by at least 5%. The six gases are to be joined in a “basket”, with
reductions in individual gases translated into “CO² equivalents” that are then added up to
produce a single figure. The target that has been set for the countries should be achieved by
the period from 2008 to 2012. It will be calculated as an average over the five years, and the
countries need to show “demonstrable progress” towards meeting the target. Cuts in the
three most important gases – carbon dioxide (CO²), methane (CH4), and nitrous oxide (N₂O)
– will be measured against the base year of 1990 (with exceptions for some countries with
economies in transition) (European Commission 2007b).

Although most of the countries have ratified the Kyoto Protocol, a few major players in the
emission of greenhouse gases have not yet ratified done so. The United States has the
highest emission per capita and no intentions to ratify. Also China has not ratified. The newly
installed Australian government ratified the Protocol on the 3rd of December 2007.

One of the measures taken by the European Union is the instalment of an emissions trading
scheme. The purpose of this is to assist countries in reducing greenhouse gas emissions.
The reduction in emissions through the scheme will assist in reaching the Kyoto Protocol
target set for the period of 2008 – 2012. The emissions trading scheme is in place to
demonstrate progress. The next section will explain the concept of such schemes.

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2.3 Emissions trading schemes
“An emission trading scheme involves the placement of a cap on the total quantity of
emissions that are allowed to be emitted from specific industries or the entire
economy“(Macintosh & Downie 2007 p. 48).

Two types of emissions trading schemes (ETS) have been under discussion to account for
the complexity of aviation emissions, both open and closed (Macintosh & Downie 2007).

2.3.1 Open and Closed Schemes
An open scheme involves aviation emissions under the Kyoto Protocol. An emission cap is
set for all countries, and separate caps are then set for each individual country. Therefore
emission credits can be traded amongst various industries in the economy. For instance,
airlines will be able to trade credits with the agricultural industry. In a closed scheme, airlines
must trade their emission credits among other airline operators; a separate cap is
established only for airline operators.

2.3.2 Cap and Trade System
An emission trading scheme gives the airlines the opportunity to receive emission credits to
emit a certain amount of CO² per year from flights. Each year airlines must submit the
amount of emission credits for their actual emissions from that year. The total amount of
available credits for the airlines is capped at the average level of emissions in the years 2004
– 2006. If airlines use less than the average level of emissions, airline operators can “top up,”
or stall the excess and manage the airline more cost-effectively. On the other hand if the
airline operators exceed the average level of emissions established, they will need to
purchase additional allowances on the market or reduce emissions by investing in more
efficient technologies and operational management. Airlines are also able to purchase credits
from clean energy projects that are carried out in third countries established under the Kyoto
Protocol.

2.3.3 Aviation in ETS
From the start of 2011, emissions from all domestic and international flights between EU
airports will be included in the scheme and in 2012 airline emissions will be covered by all
international flights, from or to anywhere in the world, that arrive or depart from an EU airport
(Commission of the European Communities 2006b).

2.3.4 Limitations ETS
There is a growing controversy in relation to emission trading schemes. A limitation is that
they do not include non-CO² aviation emissions. Because of the uncertainties related to non-
CO² emissions, it is questioned whether an emission trading scheme should account for
these emissions. The problem with this is that it is extremely difficult to calculate non-CO²
emissions. At the moment the question is whether it is already possible to account for them
or if further scientific research is needed to determine the effects of non-CO² emissions in
relation to climate change (Macintosh & Downie 2007). The non-CO² emissions mostly have
a short atmospheric lifetime, and their impact is often dependent on when and where they
are released. Therefore the altitude at which the aircraft is flying could already provide a
difference in the emissions that are generated. Also, the destination to which the aircraft is
flying could provide a difference in the amount of emissions that are produced. The amount
generated related to the size and nature of the aircraft and to how it is operated.

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At the moment these non-CO² emissions are mostly calculated with an uplift factor on the
CO² emissions. As already mentioned, there are still many uncertainties associated with non
CO² emissions; therefore finding the correct uplift factor is a challenge for the aviation
industry. The overestimation of this factor could induce more costs for airline operators and
underestimation would put a bigger constraint onto the environment; thus the scheme would
not be reaching its ultimate goal (Macintosh & Downie 2007).

2.3.5 Splitting of Emissions
As already mentioned, international aviation services are not yet included. The problem with
including international aviation in the emission trading scheme is that the emissions of
international flights need to be separated between the countries involved. The discussions at
the moment present how the conflict between various countries in relation to the allocation of
the amount of emissions from one international flight could be solved. Mentioned are the
splitting of emissions between the country of departure and the country of arrival, splitting
between countries depending on the country of departure and destination of the passengers
or cargo, and splitting on the basis of where the applicable fuel is sold (Macintosh & Downie,
IPPC 1999). There is also a problem with international flights flying from a country that is
bound by the Kyoto Protocol emission reduction target to a other country that is not.

2.3.6 Legal Battle
The future trend in aviation will mostly be stimulated by decreasing airfares and that the
demand for aviation is generally income-elastic and price-inelastic. This could mean that
there will be more dependency on aviation in the future, which could create political and
economic obstacles to future cuts in emissions, which is already the case with the Kyoto
Protocol (Macintosh & Downie 2007).

2.3.7 Efficiency
The other option for an emission trading scheme is a closed scheme, already mentioned
above. The problem with this is that when only airline operators are involved, the scheme
would probably have a less-efficient outcome. The airline operators are able to trade only the
emissions credits under airlines operators. Different industries are not involved in this
scheme. Therefore the International Civil Aviation Organization strongly supports the
implementation of an open scheme (Macintosh & Downie 2007).

2.4 Alternative solutions
Other measures that have been, or that could be taken by the aviation industry to minimize
aviation‟s contribution to climate change will be briefly explained in this section.

With growing public awareness about climate change aviation operators around the world
have been forced to consider their contributions to it. IATA (International Air Transport
Association‟s) published a report in relation to aviation and climate change namely “the
Environmental Review 2004, ” it is a report that focuses on the complexity of aviation in
relation to climate change. It was intended for those concerned with finding the right solution
to the challenge of sustainable growth” (IATA 2004).

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According to the IATA: “Voluntary agreement can be particularly attractive as a first step
towards demonstrating to governments and the public that the aviation industry is acting
responsibly to address, for example, the concerns about global warming” (IATA 2004, p.32).

There are four technological areas in which the aviation industry could improve aviation‟s
contribution to climate change: aircraft and engine, alternative fuels, engine and aircraft
design, and operational procedures. Although these topics are now being discussed
throughout the literature, it will only be briefly mentioned in this research study. Most of the
research that has been carried out regarding these topics found that today‟s technology lacks
the potential to reduce the projected growth of greenhouse gas emissions from aircraft (IPCC
1999, Macintosh & Downie, IATA 2004). Major costs will be involved for airlines operators to
implement one or more of these technological solutions (except operational procedures), if a
major breakthrough is to be accomplished in the aviation industry in terms of technological
improvements

2.4.1 Conclusion
The contribution of aviation to climate change is estimated, as many uncertainties relate to
non - CO² emissions (IPCC 2007). Therefore it could have been useful for this research
study to correspond with someone or have a meeting with someone that has extensive
knowledge in the aviation industry and discuss new trends in relation to minimizing the effect
on climate change. It is established by the IPCC (2007b) that more research is needed to
determine the effects of non - CO² emissions. At the moment the share that aviation
contributes to climate change is estimated at less than 2 % (IATA 2007a) in comparison with
other modes of transportation. But through the expected growth in demand in the near future,
this could change and might challenge the Kyoto Protocol target set by some countries.
Emissions trading schemes do not include non - CO² emissions and therefore do not offset
the total greenhouse gases in aviation.

Section 2.1 was mainly focused on answering research question 1 . The method that was
used to answer the first research question was desk research. This method was satisfactory
for this research study as there is sufficient academic literature in relation to climate change,
which is a complex concept; therefore for this study it was necessary to establish its basics.
This was done with the help of the IPCC assessment reports. Scientifically much more can
be said in regard to climate change.

Sections 2.2, 2.3 and 2.4 were mainly focused on answering research question 2. The
method to answer the second research question was desk research. This method was
adequately to answer the second research question as extensive literature was found in
relation to this topic. The contribution of aviation to climate change is estimated, as much
uncertainties relate to non - CO² emissions. It could have been useful for this research study
to correspond with or to have a meeting with someone that has extensive knowledge in the
aviation industry to discuss new trends in relation to minimizing the effect on climate change.

Analyzing Corporate Social Responsibility Policies in Aviation:
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3. Corporate Social Responsibility policies in aviation

With this background taken into account, this research study will proceed with the corporate
social responsibility concept. The concept will be explained and analyzed and will project the
importance of corporate social responsibility in the aviation industry. An example will be
presented of an airline operator, utilizing the concept of corporate social responsibility in its
strategy. This example is necessary for this research study as aviation operators use
corporate social responsibility policies to communicate to the public, that the airline is doing
everything in its power to minimise impacts on climate change. This chapter will seek to
answer research questions 3 – 4.

3.1 The concept of Corporate Social Responsibility
The term corporate social responsibility was developed in the United States half a century
ago (Crane & Matten 2007). During the 1950s various concepts and principles were debated
in relation to CSR, and most of the debates focused on two key points:

         Could it be argued that corporations have social and also financial responsibilities?
         What is the nature of these social responsibilities?

                                                                          Nowadays it is widely accepted that
                                                                          corporations do actually have
                                                                          social responsibilities beyond
                                                                          making profits. This is based on
                                                                          arguments presented in CSR
                                                                          literature (e.g; Crane & Matten
                                                                          2007 and Friedman & Miles 2006).
                                                                          Most of these arguments are
                                                                          related to enlightenment and self-
                                                                          interest i.e. a corporation takes up
                                                                          social responsibilities and hereby
                                                                          enhances its own self-interest
                                                                          (Crane & Matten 2007).

 Figure 3: Carroll‟s four-part model of corporate social responsibility
                                                             To answer the second question,
 Source: Adapted from Carroll, A.B. The pyramid of corporate social
 responsibility: Business Ethics (2007).
                                                             Carroll‟s four-part model CSR has
been widely used (Crane & Matten 2007). It describes CSR as a multi-layered concept that
can be distinguished into four interconnected aspects – economic, legal, ethical, and
philanthropic responsibilities (Crane & Matten 2007) which are shown in Fig. 2.1. These
various responsibilities are portrayed in a pyramid, therefore the „real‟ social responsibility
requires meeting all of the four levels one after the other. The pyramid portrays the four
components of CSR. It starts with the basic building block that economic performance is the
base for everything else. At the same time the corporation is expected to obey the law, as
this is the society‟s code of acceptable and unacceptable behaviour.

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