Roadside Fuel Facilities Policy - ACAPMAg
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Roadside Fuel Facilities Policy Consultation Version 2.0 (August 2019) – DRAFT FOR CONSULTATION
Roadside Fuel Facilities Policy
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© State of Queensland (Department of Transport and Main Roads) 2015
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please call the Translating and Interpreting Service (TIS National) on 13 14 50 and ask them to telephone
the Queensland Department of Transport and Main Roads on 13 74 68.
Disclaimer: While every care has been taken in preparing this publication, the State of Queensland accepts no
responsibility for decisions or actions taken as a result of any data, information, statement or advice, expressed or
implied, contained within. To the best of our knowledge, the content was correct at the time of publishing.
Consultation Version 2.0 June 2020 i
DRAFT – NOT GOVERNMENT POLICY (FOR DISCUSSION PURPOSES ONLY)Roadside Fuel Facilities Policy
Contents
1. Policy statement 1
1.1 Policy principles 1
1.2 Scope 1
1.3 Legislative head of power 2
2. Context 2
2.1 Purpose 2
2.2 Background 2
2.3 Objectives 2
3. Operator Agreement 3
4. Categories of facility 3
4.1 Category 1 Roadside Fuel Facility/ Service Centre 3
4.2 Category 2 Roadside Fuel Facility/ Remote Service Centre 3
4.3 Category 3 Roadside Fuel Facility/ Service Station 3
4.4 Category 4 Roadside Fuel Facility/ Unattended Facility 3
5. Operator benefits 5
6. Fees and charges 5
7. Design and access considerations 6
7.1 Road access 6
7.2 Limited access roads 6
7.3 Provision for low and zero emission vehicles 6
7.4 Parking 6
7.5 Pedestrian safety 7
7.6 Rest areas 7
8. Location 7
8.1 Remote facilities 7
8.2 Roadside Fuel Facilities Plans 7
Consultation Version 2.0 June 2020 ii
DRAFT – NOT GOVERNMENT POLICY (FOR DISCUSSION PURPOSES ONLY)Roadside Fuel Facilities Policy
9. Signage 8
10. Types of proposal 8
11. Conclusion of tenure 8
12. Maintenance and works 8
13. Compliance, monitoring and reporting 9
14. Transitional arrangements for existing facilities 9
15. Appeal and review 9
16. Review 9
17. Associated policy 9
18. Glossary 12
Table of Figures
Figure 1 - Context for policy and supporting documents 10
Figure 2 - Relationship of supporting documents 11
Table of Tables
Table 1 - Services which must be offered to meet the requirements for roadside fuel facilities 4
Table 2 - Operator benefits 5
Consultation Version 2.0 June 2020 iii
DRAFT – NOT GOVERNMENT POLICY (FOR DISCUSSION PURPOSES ONLY)1. Policy statement
The Department of Transport and Main Roads (TMR) permits the use of state-controlled road (SCR) land by third
parties for the operation of Roadside Fuel Facilities (RFF) at appropriate locations, under certain conditions and
for set periods of time.
To be an RFF there must be an Operator Agreement between TMR and the facility operator.
This policy replaces the Service Centre Policy 2013 and the Access Policy for Roadside Service Centre Facilities on
Limited access Roads.
1.1 Policy principles
The following policy principles apply to this policy:
Responsive: the design and operation of RFFs are to be customer-centric and deliver a quality customer experience.
Accessible: RFFs enable the cost-effective, safe, reliable and quick movement of people and goods. RFFs are to be
developed, designed and situated in such a way as to ensure TMR’s investment in network assets is protected. This
includes ensuring development does not compromise the existing SCR network, maintenance or planned upgrades of
the SCR network.
Safe: the development of an RFF is to be undertaken in a way which contributes to a single, integrated transport
network accessible to everyone. Facilities must not adversely impact the safety of the transport network or its users.
Facilities must be located appropriately to provide rest opportunities for drivers and related road accesses must be
designed to enhance the safety and efficiency of the transport network.
Efficient: RFFs are to make full use of opportunities for new and innovative ways of doing things including adopting
innovative design and enhancements to the quality of facilities. This includes provisioning for low and zero emission
vehicles at Category 1 and Category 2 facilities.
Sustainable: the provision of RFFs is to assist TMR in its delivery of best value investment in the transport system of
the future.
The above principles are consistent with the TMR Strategic Plan 2019-2023.
1.2 Scope
This policy applies to:
• new attended and unattended RFFs on SCR in rural areas (refer Glossary)
• motorways and highways (refer Glossary) – note, access from limited access roads will only be considered for
category 1 or category 2 RFFs
• both land within the boundary of a SCR and land adjacent to the SCR
• existing facilities on SCR which have been upgraded and meet the requirements of this policy.
This policy does not apply to:
• non-commercial rest opportunities or stopping places such as those provided by civic or TMR operations including rest
areas, or facilities provided specifically for heavy vehicles such as decoupling areas, except where they are in some
way incorporated into the operation of a commercial facility
• facilities that are not adjacent to the SCR network
Consultation Version 2.0 June 2020 1
DRAFT – NOT GOVERNMENT POLICY (FOR DISCUSSION PURPOSES ONLY)• heavy rail, light rail, busway or bikeway land.
1.3 Legislative head of power
This policy does not circumvent, override or provide any concession on any relevant legislation which applies to RFFs or
their approval processes.
The Transport Infrastructure Act 1994 is the governing legislation for the management of transport infrastructure and
includes amongst its objectives, the need to provide community access to the road network.
Service centres are addressed in section 76 of the Transport Infrastructure Act 1994.
Provisions for fatigue management and mandated rest breaks for heavy vehicle operators are regulated by the National
Heavy Vehicle Law (Queensland) 2014.
2. Context
2.1 Purpose
RFFs provide opportunities for road users to access quality facilities which provide fuel/energy sources and services. A
key aim of strategically located RFFs is to encourage drivers to break their journey to avoid driver fatigue. Poorly
designed or located RFFs have the potential to adversely impact the safety, functionality and operational efficiency of the
SCR network.
The intent of this policy is to facilitate the safe, integrated and efficient use of highways and motorways on the SCR
network by ensuring commercial fuel operators deliver services and facilities to benefit road users across Queensland.
This policy sets minimum requirements for RFFs and outlines the parameters under which TMR will consider support for
RFFs on the SCR network.
2.2 Background
TMR plans, builds and maintains Queensland’s road, rail, freight and maritime infrastructure while managing the use of
our transport system through regulatory services. TMR’s vision is to create a single integrated transport network
accessible to everyone.
The use of the transport network by third parties for purposes of an RFF needs to balance:
• the safety and efficiency of the road network
• a quality customer experience
• the best value investment in facilities which support the transport system of the future.
2.3 Objectives
The objectives of this policy are to:
• support road safety
• support Queensland’s economic development
• enable the movement of people and goods across the state
• maintain the efficiency of traffic movements on the network by permitting access to the network
Consultation Version 2.0 June 2020 2
DRAFT – NOT GOVERNMENT POLICY (FOR DISCUSSION PURPOSES ONLY)• sustainably manage the costs of maintaining, operating and extending the network.
3. Operator Agreement
An RFF can be established through the recognition of an existing facility or as an open tender process facilitated by TMR.
The outcome of the tender process is an Operator Agreement between the facility operator and TMR. The Operator
Agreement sets out the requirements for facilities and services to be provided (refer section 4).
4. Categories of facility
RFFs must be customer centric. All categories of RFF must be designed to encourage all road user groups to break their
journey. There are 4 categories of RFFs, with each category being required to provide a specified level of service. The
category will also influence the level of access and other benefits allowed by TMR.
The design of the facility will depend on the local context, but at a minimum, all RFFs must provide:
• fuel services
• public toilets
• rubbish bins
• shaded seating area (may be indoor or outdoor but must be free to use)
• separate parking for heavy and light vehicles.
Refer to Table 1 for a description of the service requirements for each category of RFF.
4.1 Category 1 Roadside Fuel Facility/ Service Centre
The highest order of RFF providing a full suite of services for all road users. An RFF must provide all required services
outlined in Table 1 to be considered a Category 1 Facility and to receive the benefits of this level of facility. Access from
limited access roads will be considered for this category of facility.
4.2 Category 2 Roadside Fuel Facility/ Remote Service
Centre
A high order RFF based in a remote area with the benefits of a Category 1 Facility but a lesser requirement regarding the
type of services that must be provided. Access from limited access roads will be considered for this category of facility.
4.3 Category 3 Roadside Fuel Facility/ Service Station
A mid-range RFF which provides basic services for all road users.
4.4 Category 4 Roadside Fuel Facility/ Unattended Facility
A Category 4 RFF is fully automated with no staff presence. Unattended facilities are required to accommodate light and
heavy vehicles and must provide all required services outlined in this policy to be considered an unattended facility and to
receive the benefits of this level of facility. Unattended facilities predominately service the diesel fuel market and may not
Consultation Version 2.0 June 2020 3
DRAFT – NOT GOVERNMENT POLICY (FOR DISCUSSION PURPOSES ONLY)distribute petroleum or LPG. This is due to the limitations of current technology and safety regulations. Should this
change the prohibition will be reviewed. The sale of low and zero emission energy sources will be considered on a case
by case basis.
Table 1 - Services which must be offered to meet the requirements for roadside fuel facilities
Facility Category
Service Category 1 Category 2 Category 3 Category 4
Service Centre Remote Service Unattended
Service Centre Station Facility
Essential Desirable Optional Prohibited
Available 24 hours / 7 days all facilities
Rubbish Bins
Outdoor seating (shaded)
Car and motorcycle parking (short term)
Cars towing caravans, boats or trailers
parking (short term)
Heavy vehicle parking (short term)
Available as per hours of operation
Public toilets
Sale of diesel
Sale of petroleum and LPG
Provision for sale of low and zero
emission energy sources
Convenience items (packaged food and
basic car maintenance) – vending
machine for unattended facilities
Heavy vehicle parking (long term)
Infant change facilities
24-hour, 7-day operations all services
Shower and wash facilities
Heavy vehicle rest facilities (i.e. lounge,
laundry)
Food retailers
Indoor seating area
Outdoor play area
Communication services – (e.g. Wi-Fi)
including charging stations for mobile
devices
Consultation Version 2.0 June 2020 4
DRAFT – NOT GOVERNMENT POLICY (FOR DISCUSSION PURPOSES ONLY)Facility Category
Service Category 1 Category 2 Category 3 Category 4
Service Centre Remote Service Unattended
Service Centre Station Facility
To be To be To be To be
Accommodation
consulted on consulted on consulted on consulted on
Emergency services vehicle parking
Coach parking (short term)
Drive thru facilities (where they can be To be To be To be
shown not to impact on ingress/egress) consulted on consulted on consulted on
Note: Where an operator has provided facilities, the operator is responsible for maintaining those facilities.
5. Operator benefits
Operators that enter into an Operator Agreement with TMR to operate an RFF and meet all the requirements of the policy
will be:
1) provided access to the SCR traffic stream
2) included in TMR publications
3) eligible to apply for signage as detailed in Table 2.
Table 2 - Operator benefits
Operator benefits Category 1: Category 2: Category 3: Category 4:
Service Centre Remote Service Station Unattended
Facility
Service Centre
Identification on official white on blue To be To be To be To be
TMR signage including logos (as considered after considered after considered after considered after
available) testing with testing with testing with testing with
stakeholders stakeholders stakeholders stakeholders
Identification on official white on blue Available Available Not available Not available
TMR signage with “Service Centre” and
service symbols (as space allows)
Identification on official white on blue Available Available Available *Available -
TMR signage with service symbols “diesel only”
Identification in appropriate TMR Available Available Available *Available -
publications “diesel only”
Access from a limited access road may Available Available Not available Not available
be considered
*Signage for Category 4 Facilities must specify the type of fuel/energy that is available at these facilities.
6. Fees and charges
All RFFs must provide and maintain at no cost to TMR:
Consultation Version 2.0 June 2020 5
DRAFT – NOT GOVERNMENT POLICY (FOR DISCUSSION PURPOSES ONLY)• fuel services
• public toilets
• rubbish bins
• shaded seating area (may be indoor or outdoor but must be free to use)
• separate parking for heavy and light vehicles.
RFF Operator Agreements are entered into by TMR to provide a commercial opportunity for private enterprise. As such,
RFFs must operate at no cost to TMR. TMR does not contribute to the establishment or ongoing provision of any facilities
and services required under this policy.
RFF Operator Agreements may include a fee component for use of the road corridor and for access to the traffic stream.
If an application for roadway signage is successful, operators will be required to enter into an agreement with TMR.
Operators must pay for sign design, manufacturing, installation and maintenance.
Where an RFF is on land leased from TMR, at the conclusion of the lease, TMR will have the option to have the land
returned to its previous state at the cost of the lessee, including the removal of any signs.
All fees will be at a commercial rate and will increase annually in line with the government’s indexation policy.
7. Design and access considerations
7.1 Road access
Safe road access to and from an RFF is a key consideration. TMR will not approve access to an RFF unless all road
impacts of the proposed development can be avoided, managed or mitigated to maintain a safe and efficient road
network for all road users. This may require, for example, the provision of on and off ramps, acceleration and deceleration
lanes and/or protected turn lanes. The cost for the provision of this infrastructure will be met by the RFF Operator.
7.2 Limited access roads
Under section 54 of the Transport Infrastructure Act 1994, SCRs may be declared limited access roads. To preserve the
intended high standard of performance, through function and safety on limited access roads, opportunities for access to
adjacent land for the operation of an RFF will be limited and will only be considered for Category 1 and Category 2
facilities.
7.3 Provision for low and zero emission vehicles
RFFs are to make full use of opportunities for innovative design and provision of services. Category 1 facilities must be
constructed in such a way as to not impede the addition of low and zero emission vehicle energy sources such as electric
vehicle fast charging, hydrogen and biodiesel.
This equipment may be provided by another entity.
7.4 Parking
Parking areas for RFFs must ensure the provision of a safe and efficient parking system for all vehicles using the facility
and minimise opportunities for harm to vulnerable users.
Consultation Version 2.0 June 2020 6
DRAFT – NOT GOVERNMENT POLICY (FOR DISCUSSION PURPOSES ONLY)The parking standards specified in the Australian Standards must be achieved for all RFFs. The number of parking
spaces required for each vehicle type will depend on local conditions, the size of the facility and relevant planning scheme
requirements. All parking must be contained within the boundaries of the facility and parking for heavy and light vehicles
must be separated.
Allocated parking must be provided for the following vehicle types:
• cars
• motorcycles
• cars towing caravans, boats or trailers
– both short term and overnight parking where appropriate
• heavy vehicles (including B-doubles where the SCR forms a part of a B-double route)
– both short term and overnight parking.
7.5 Pedestrian safety
The design of RFFs must minimise the potential for conflict between pedestrians and vehicles both entering and within
the RFF.
7.6 Rest areas
TMR may support the development of RFFs within or adjacent to TMR rest areas. Proposals will be considered if a
proponent can demonstrate that their facility would improve the customer experience, continue to allow road users access
to free facilities, and encourage drivers to break their journey.
Operators of such facilities will be required to enter into an agreement with TMR. Such an agreement must include
provision for fees to the Chief Executive of TMR, and requirements addressing the minimum level of maintenance for the
rest area.
8. Location
8.1 Remote facilities
When an RFF is in a remote area, a Category 2 Facility is permitted. These facilities have most of the services of a
Category 1 Facility and all the benefits provided by TMR. TMR has created this category of facility to acknowledge that
not all markets in remote areas are able to support the full range of services required of a Category 1 facility, such as 24-
hour operation.
8.2 Roadside Fuel Facilities Plans
An RFF Plan is a geographically based plan, prepared by TMR, which incorporate several of the factors relevant to the
preferred locations for RFFs.
An RFF Plan may apply to:
• an individual highway or motorway
• a network of highways and motorways
Consultation Version 2.0 June 2020 7
DRAFT – NOT GOVERNMENT POLICY (FOR DISCUSSION PURPOSES ONLY)• all highways or motorways within a defined geographic region.
RFFs must be consistent with any approved RFF Plan. Not all parts of the state will have an approved plan. Any
approved plans will be available on the TMR website.
It must be noted this policy also applies to areas that do not have a published RFF Plan. For proposals where there is no
RFF Plan, or the proposed site is not included in an RFF Plan, all facility, design, access and location requirements
contained in this policy still apply.
9. Signage
RFF operators are eligible to apply for identification on official TMR signage, including advance signage, where the
required service level of the RFF is provided and maintained.
The aim of RFF signs is to guide road users to their destination; not to market businesses. Section 5 (Operator benefits)
details the signs which can be made available to each category of facility.
Roadway signage will only be considered where, among other conditions:
• road safety and efficiency will not be compromised
• roadside space permits; and
• the facility is either on, or near, the SCR.
Eligible facilities can apply for signage on-line via the Queensland Government Business and Industry Portal
www.business.qld.gov.au/industry/tourism.
10. Types of proposal
Proposals for RFFs may be:
• Proponent led: A proponent may approach the relevant TMR District Office. Proposals must be consistent with this
policy and any RFF Plan in effect.
• TMR led (Commercial): TMR may release sites on TMR land suitable for RFFs to the market to be developed by
proponents.
11. Conclusion of tenure
At the conclusion of the lease of TMR land, TMR is to have the option to either:
• have the land returned to its previous state at the cost of the lessee, or
• have the facility left in good condition for use at TMR’s discretion.
12. Maintenance and works
TMR does not accept responsibility for the maintenance, loss, damage or removal of RFF infrastructure. Where TMR
works impact directly on RFF infrastructure, TMR will where possible, safely and carefully relocate the structure away
from the work area for the duration of the works and then replace it at the conclusion of the works at the original location.
Care will be taken to minimise damage to the structure.
Consultation Version 2.0 June 2020 8
DRAFT – NOT GOVERNMENT POLICY (FOR DISCUSSION PURPOSES ONLY)If the structure obstructs the completed works, including maintenance works (such as mowing) the structure may be
moved to a new location or removed.
If structures are assessed as road safety hazards, relocation or removal must occur in a safe manner and at the cost of
the owner of the structure.
13. Compliance, monitoring and reporting
TMR will maintain and monitor the RFF Operator Agreement and will take any necessary action to rectify breaches.
14. Transitional arrangements for existing facilities
An existing facility is a facility which has some or all services or facilities required of an RFF but does not have an
Operator Agreement with TMR.
An existing facility may choose to apply to be an RFF where it provides the appropriate services.
15. Appeal and review
Internal and external reviews and merit-based appeals are available for applicants affected by decisions made regarding
the approval of RFFs.
16. Review
This policy will be reviewed on an as needs basis.
17. Associated policy
This policy does not circumvent, override or provide any concession on any relevant federal or state legislation or local
government law which applies to RFFs or their approval processes.
This policy fits within a broader context and framework of TMR standards, guidelines and policies and has relationships
with a number of other policies and guidelines that make up the policy landscape of TMR. As shown in Figure 1, this
policy sits as part of a suite of policies and guidelines that relate to the management of the road corridor, whilst also
having connection to other policies and guidelines relating to:
• access to the SCR network
• signage
• fatigue management
• road design.
Consultation Version 2.0 June 2020 9
DRAFT – NOT GOVERNMENT POLICY (FOR DISCUSSION PURPOSES ONLY)Figure 1 - Context for policy and supporting documents
Consultation Version 2.0 June 2020 10
DRAFT – NOT GOVERNMENT POLICY (FOR DISCUSSION PURPOSES ONLY)This policy is part of a suite of documents which support the interpretation and implementation of the policy as shown in
Figure 2.
This document should be read together with:
• Access Policy for Service Centres on Limited Access Roads
• Rest Areas and Stopping Places – Location, Design and Facilities
• Vehicular Access to State-controlled Roads Policy
• Guideline to Traffic Impact Assessment
• Manual of Uniform Traffic Control Devices
• Road Planning and Design Manual.
Figure 2 - Relationship of supporting documents
Consultation Version 2.0 June 2020 11
DRAFT – NOT GOVERNMENT POLICY (FOR DISCUSSION PURPOSES ONLY)18. Glossary
Term, abbreviation or acronym Description
Advance Signs Signs on high speed roads which give advanced warning of services. The location and
design of advance signs are outlined in the Manual of Uniform Road Traffic Devices.
Annual Average Daily Traffic (AADT) This is a measure used in transport engineering and transport planning. It is the total
volume of traffic on a road for the year divided by 365 days.
Carriageway The traffic lanes and road shoulders. In the case of a divided road the area between the
two carriageways is also the carriageway.
Direct Access A direct connection of a facility’s road access to the through carriageway of a road.
Franchised roads A road to which a road franchise agreement applies, and includes facilities identified in
the road franchise agreement that are on or adjacent to the road and relate to the
operation or servicing of the road or facilities for road users.
Fuel For purpose of the policy, fuel means anything including petroleum products,
Liquid/Liquefied Petroleum Gas (LPG) or electricity that is used to power a motor
vehicle
Guideline for the Design of Roadside A TMR guideline that sets the design expectations of TMR in relation to the
Fuel Facilities (RFF Guideline) performance of RFFs, outlines parameters within which TMR will assess applications
for RFFs and provides assistance to other parties, such as local government, which are
responsible for the assessment of the planning merits of RFF development proposals.
Heavy Rigid Vehicle (HRV) Heavy rigid truck of more than 8-tonne gross vehicle mass with more than 2 axles.
Highway A state-controlled road which provides a link within and between regions providing
connections between principal and key regional centres, carrying long-distance traffic
movements, especially freight. These roads serve a similar purpose as motorways but
carry less traffic. They provide a high standard of driving conditions and can have two to
four or more traffic lanes, sometimes divided, and have visible line markings. Highways
typically carry medium-high volumes of traffic (10-100,000 AADT in urban areas, and
1,000-80,000 AADT in rural areas). These roads feature a speed environment of
between 80-110km/h.
Limited Access Road A state-controlled road, or part of a state-controlled road, declared to be a limited
access road pursuant to Transport Infrastructure Act 1994 section 54 that has been
gazetted as such under sections 56 and 57.
Low and Zero Emission Fuel Source A fuel source which results in little or no exhaust gas from the vehicle utilizing it. This
commonly includes electricity and hydrogen but may include any number of fuel
sources.
Motorway A state-controlled road that is declared under section 27 of the Transport Infrastructure
Act 1994, or a road or land that is intended to become a motorway (and TMR has
notified the local authority in writing of this intention). Motorways form part of the main
links between primary regional centres (capital cities), or between primary regional
centres and principal regional centres (major cities), carrying long-distance freight and
passenger traffic. These roads provide a consistently high standard of driving
conditions, with divided carriageways, typically four or more traffic lanes, with sealed
shoulders and line markings that are easily visible in all weather conditions. Motorways
carry high volumes of traffic (often 80,000+ AADT), have a speed environment of 80-
110km/h.
Operator Agreement An agreement between TMR and an RFF operator that outlines conditions and
requirements for a facility in line with any regional RFF plan, RFF policy and RFF
Guideline.
Parking – Short Term Parking of up to 4 hours.
Parking -– Long Term (Overnight) Parking for a maximum of 20 hours. Long term parking is only available where it is
considered appropriate for safety reasons. Signage will indicate where this can occur.
Permitted Road Access Location A permitted road access location granted under section 62(1)(a) Transport
Infrastructure Act 1994. Refer to “Road Access Works” below.
Planned Upgrades All future planning should be considered when preparing a RFF Plan however only
planning projects recognised as a Category C (Protected Planning) or Category D
Consultation Version 2.0 June 2020 12
DRAFT – NOT GOVERNMENT POLICY (FOR DISCUSSION PURPOSES ONLY)Term, abbreviation or acronym Description
(Protected and Funded Planning) as per the Approved Planning Policy (July 2014) can
be reflected in the RFF Plan through the mapping and supporting words.
Remote Area For purposes of this policy a remote area is any area other than the SEQ regional plan
area, Pacific Coast Way and state strategic touring route.
Rest Area The formal rest area network includes rest areas provided by TMR and other
organisations. These include motorist rest areas, Driver Reviver locations, heavy
vehicle rest areas and dual-use rest areas for both motorists and heavy vehicle drivers.
They are provided specifically for the purpose of rest and short-term breaks and are
published in the Guide to Queensland Roads. These sites are intended to supplement
locally-provided facilities and commercial opportunities where available.
Roadside Fuel Facilities Plan (RFF Plan) A geographically based plan, prepared by TMR, which identifies zones or sites within
which an RFF may be supported by TMR and identifies the facilities required in a
region, including existing zones or sites and potential zones or sites for Roadside Fuel
Facilities including unattended facilities along with existing facilities noted but not
endorsed in the RFF plan. An RFF Plan can be prepared for an individual road corridor,
a network of state-controlled highways and motorways or a TMR District or Region in its
entirety; depending on the needs of the individual office.
The RFF plan will identify zones or locations where the chief executive may permit the
development of RFFs and any restrictions, conditions or limits on the number of
facilities permitted. It will be used to formulate required gazette notices consistent with
Section 54 of the TIA.
Road Access Works For the purposes of this policy as specified in Schedule 6, section 62 and section 33
respectively of the Transport Infrastructure Act 1994. Refer to “permitted road access
location” above.
Roadside Fuel Facility (RFF) This means a business supplying fuel and other services and facilities to travellers and
located adjacent to or near state-controlled roads (SCRs) which are recognised as
highways or motorways. In this policy a Roadside Fuel Facility can be a Category 1
Facility (Service Centre), Category 2 Facility (Remote facility), Category 3 Facility
(Service Station) or a Category 4 (Unattended facility).
Rural Area All areas with roads which are not triggered by the Urban class parameters below
including remote areas.
Service Centre Sign Official white lettering on a blue background service sign. The guideline for service
signs on state-controlled roads provides further information on service signs including
service centre signs. The Manual of Uniform Road Traffic Devices is also used to
regulate services signs to ensure road safety is maintained.
Applications to install services signs within a state-controlled road corridor must be
lodged using the following online application tool:
Service signs application form: www.business.qld.gov.au/industry/tourism/applying-
service-sign.
State Assessment Referral Agency The agency that assesses development applications.
(SARA)
State-controlled roads (SCR) A road or route, or part of a road or route, declared by gazette notice to be a State-
controlled road under section 24 (1) of the Transport Infrastructure Act 1994.
TIA Transport Infrastructure Act 1994. The objective of the Act is to provide a regime that
allows for and encourages effective integrated planning and efficient management of a
system of transport infrastructure.
TMR/Department The Queensland Department of Transport and Main Roads, or any future department
that may undertake the responsibilities of the sections of the Transport Infrastructure
Act 1994 mentioned in this document.
Department of Transport and Main Refer to TMRs’ website for information about Transport and Main Roads' Regions and
Roads' Region and Districts Districts.
Urban Area Urban Centre Locations (as defined by the Australian Bureau of Statistics) with a
residential population density above 50 people/km2, and with an area land use of
Residential, Commercial, Industrial, Education and Hospital/Medical.
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DRAFT – NOT GOVERNMENT POLICY (FOR DISCUSSION PURPOSES ONLY)Consultation Version 2.0 June 2020 14
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