Risk Management v4.0! - how the Fourth Industrial Revolution is expected to shape the future Risk Management Discipline - RIMS Australasia
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Risk Management v4.0! …how the Fourth Industrial Revolution is expected to Risk 4.0! – Warren Black 2019 shape the future Risk Management Discipline Warren Black September 2019
Setting the Scene The telephone (1876) took almost 70 years to attract 100 million users, whereas Facebook (2004) achieved that many users in five years and Candy Crush (2012) in only three Risk 4.0! – Warren Black 2019 Soon we should expect to see start‐up organisations emerge that can attract a 100 million customers in less than a year and a billion customers within three This means a modern organisationʹs biggest competitor a year from now, could be one that doesn’t even yet exist Welcome to the Fourth Industrial Revolution… are you prepared?
The Four Evolutions of our Working World 1st Revolution Steam 2nd Revolution Electricity 3rd Revolution Computer 4th Technology Revolution (Late 1700’s) (Early 1900’s) (Late 1900’s) (2016 >) Risk 4.0! – Warren Black 2019 Mechanisation, Accessible power, Personal computers, Cyber systems, Smart factories, steam lighting, motors, programming, data, technologies, big data, plants, steam ships, refrigeration, automation, electronics, advanced analytics, steam trains, early assembly lines, internet, e‐commerce, artificial intelligence, globalisation mass production Email, MS Windows autonomous machines During each Revolution, the accepted thinking & working methods of the day changed so radically that they now represent a measurable growth spurt in human evolution
So What? The world is at a cross roads… The future combination of big data, smart technologies and integrated Risk 4.0! – Warren Black 2019 cyber systems is going to transform our existence at every level, creating opportunities (and threats) that were once unimaginable - Klaus Schwab (2019) Founder and Chairman of the World Economic Forum
Revolutionary Front #1 – The combination of Big Data and Advanced Analytics Expected advances in data gathering devices, intelligent analytics, quantum computing and information sharing Risk 4.0! – Warren Black 2019 networks mean that we are rapidly transforming into a “Digital Earth” Consider an absolute global network of interconnected Smart Cities, Smart Homes, Smart Offices, Smart Machines, Smart Devices and the like - all gathering, sharing and responding to real time data as a collective SMART - Self Monitoring, Analyzing & Responding Technologies
Revolutionary Front #2 – The combination of Artificial Intelligence and Advanced Robotics Expected advances in Smart technologies, android mechanics, composite materials and nano- Risk 4.0! – Warren Black 2019 technologies will ensure that autonomous machines get smarter, smaller, lighter and quieter We should in turn experience colossal leaps in the contributing role of intelligent, autonomous machines within our future society
Revolutionary Front #3 – The integration of Humans and Technology Expected advances in biotechnologies, neurotechnologies, organic cloning, robotics and 3D printing means that it is Risk 4.0! – Warren Black 2019 only a matter of time before we see the first Cyborg Humans with enhanced physical & analytical capabilities In turn, humans now risk becoming so dependant on technology that our species becomes vulnerable to the absence of technology
Industry 4.0 timelines – how quickly & how radically? 2020 2025 2050 • >25 Billion Smart devices • >70 Billion Smart devices • Digital Earth Status - fully • >500 Billion data • >One trillion data digitised cities, industries gathering sensors gathering sensors infrastructure & services • >2.5 Quintillion (1018) • >5 x 1018 bytes of data • Mass scale societal bytes of daily user data generated per day dependence on Risk 4.0! – Warren Black 2019 technology • Extensive trials of • Societal acceptance • Fully autonomous intelligent, autonomous of fully autonomous industries, labour, security machines machines & services - 50% of existing jobs may no longer exist • Societal acceptance of • Extensive human trials • Societal acceptance of implants, artificial limbs, of bionic limbs, neural Cyber enhanced humans cloning, cosmetic surgery enhancers and cloned (Cyborgs) and gender reassignment organs • First 150 year old human
What will a future Risk Management v4.0 Risk 4.0! – Warren Black 2019 need to offer?
As yet, it is not entirely clear where Industry 4.0 will lead the Risk Management Profession… Risk 4.0! – Warren Black 2019 … there are however a few obvious risk control areas that modern organisations should start planning for now
Obvious Control Area #1 Cyber (enhanced) Risk Management Cyber should revolutionise every aspect of the risk management value chain Rich, real-time data supported by Risk 4.0! – Warren Black 2019 sophisticated analytics and complex information sharing networks has an unlimited potential to advance how we visualise, document, assess, treat, monitor and report risks Expected cyber improvements include…
Obvious Control Area #2 Complex Systems Thinking The fact is our working world is not getting any simpler, only more and more systemically complex Considering how Industry 4.0 will be Risk 4.0! – Warren Black 2019 enabled by an unlimited number of complex-integrated cyber systems it is hard to picture a version of Risk 4.0 whereby complexity management & systems thinking are not a core capability requirement
Obvious Control Area #3 Natural (Systemic) Resilience Resilience is the ability to respond intelligently to environmental changes In a working world experiencing ever increasing volumes & frequencies of Risk 4.0! – Warren Black 2019 disruptive changes; modern organisations will need to build in a natural immunity to rapidly emerging technologies, competitor advances, customer shifts, market shocks, disasters and even deliberate attacks
Obvious Control Area #4 Protecting Shifting Value Drivers Risk management has historically focused almost exclusively on protecting such conventional value drivers as people, property, tools & products During Industry 4.0, risk management Risk 4.0! – Warren Black 2019 will need to do better at protecting new, emerging asset classes such as; Digital assets, operational data, client details, intellectual property, patents, contracts, licenses, prototypes, prints, audio files, graphics, videos, electronic signatures, service agreements, contracts and so on
How the risk management community might prepare Risk 4.0! – Warren Black 2019 for Industry 4.0 (aka future proofing our profession)?
How ripe for disruption is the Risk Management profession? In each of the three previous industrial revolutions, it was the most Risk 4.0! – Warren Black 2019 repetitive and standardised of tasks that were disrupted by new generation technologies This observation has tremendous ramifications for the risk management profession as much of what we currently consider to be risk management better practice is highly standardised and repeatable
The World Economic Forum, Global Risk Report for 2019 Despite the increased intensity of the global risk landscape in recent years, comparatively few participating organisations have invested in the risk management infrastructure necessary Risk 4.0! – Warren Black 2019 to respond positively to emerging global threats As a result, many organisations now exist in a state of self-induced vulnerability whereby they are potentially “sleepwalking into crisis”
Future Proofing Activity #1 Develop a valid Risk Transformation Plan! Structured Risk Transformation Plan Summit (2050) Camp 4 (2040) Risk 4.0! – Warren Black 2019 Camp 3 (2035) Camp 2 (2030) Camp 1 (2025) Base Camp (2020) Nobody arrives at the Base Camp of Mount Everest unprepared. Every climber first undergoes a tremendous mental and physical transformation. Those who don’t commit to such a necessary transformation, either get ejected or die on the Mountain
Future Proofing Activity #2 Secure an academically valid view of your organisation’s future Risks World Economic Forum, Global Risk Report 2019 Development of a Risk Framework for Industry 4.0 1. Failure of modern organisations to prepare for - Birkel, Veile et al., University of Salzburg (2019) a prolonged period of rapidly emerging 1. Reduced profitability exposures and risk of false investments – keeping industry changes and disruptive forces up with the shifting technologies & customer needs of Industry 4.0 will 2. The more dependent humans become on require mass investment & restructuring. Increased capital spend on technology the more vulnerable humankind new-unproven business enablers, will almost certainly create becomes to the absence of technology profitability exposures & investment risks Risk 4.0! – Warren Black 2019 3. Existing jobs, methods and skills may become 2. Industry Power Shifts & the Disruption of Established Models – the rapid obsolete quicker than the employed emergence of new technologies, market entrants and business needs workforce can be upskilled will inevitably lead to increased competition, strategic mergers, 4. Modern technologies have not been equally acquisitions, liquidations and other forms of natural selection distributed - future advancements may emerge so rapidly that existing wealth, 3. Obsolescence & Redundancy – Internal resistance or a general failure competency & literacy gaps become to prepare for emerging industry changes, may result in intellectual cemented obsolescence, operational redundancy and/or a lack of market competitiveness 5. New technologies are being designed primarily for advancing human comfort, rather 4. Shock loss of a Critical Business Dependency – shifting market than future proofing/saving our planet circumstances combined with rapidly emerging industry forces, may result in the disruption of a critical partner, client or service provider Learn more at www.complexus.com.au 5. Mass Skill & Expertise Volatility – rapidly evolving skill requirements, combined with a rapid rise in the use of autonomous machinery may result in a redundant, depleted, unprepared or under skilled workforce
Future Proofing Activity #3 Regularly test your organisation’s “Risk Readiness” 1. Does our risk management capability fully embrace the advantages of the modern Cyber Culture - are we keeping up with new methods & thinking? 2. Does our risk management capability retain sufficient knowledge, capability Risk 4.0! – Warren Black 2019 and validity to control the disruptive phenomena associated with increased complexity - are we trained in the science of managing complexity? 3. Does our existing risk management efforts enable an organisation-wide Sense of Resilience – i.e. increased intelligence, awareness, cohesion & agility? 4. Are our risk management efforts protecting our most valid value drivers, threats & opportunities – do we genuinely know what they are? 5. Do we have an active transformation plan in play to upskill and recapitalize our risk management capability over the next 5 years (at least)?
Remember, Shift Happens! Risk 4.0! – Warren Black 2019 Leading Brands Best Practices Innovations
Close Risk 4.0! – Warren Black 2019
Key Learnings from today 1. The future combination of big data, smart technologies and complex cyber systems is going to revolutionise our existing world in ways we can not yet fully comprehend 2. What we currently accept as leading practice or business-as- Risk 4.0! – Warren Black 2019 usual will almost certainly be redefined during Industry 4.0 3. The known future of Risk Management lies in Complex Systems Thinking, Resilience Theory and Cyber Enhanced methods 4. Modern organisations need to start visualising, planning & upskilling for a Risk Management Version 4.0 if they are to survive the transition to a future Industry 4.0
Welcome to the world of C Complexus C C Risk 4.0! – Warren Black 2019 C C Intelligent Risk Thinking Learn more at www.complexus.com.au
Warren Black Founder & Principal of Complexus www.complexus.com.au Warren is an Engineer, Risk Professional and Complex Systems’ Thinker who has particular interest in understanding how the complexity sciences might offer a better means to controlling emergent risks within highly Risk 4.0! – Warren Black 2019 complex, operating environments. Warren consults to industry on how to improve Governance, Risk & Assurance practices so that they may reflect not only the degree of investment at risk, but also the specific complexities in play. Warren is currently engaged in a higher degree in research (PHD) program, whereby he is Investigating a Complex Systems Approach To Organisation-wide Risk Management, at the Queensland University of Technology. 27
Understanding Evolution, Disruption & Obsolescence Live Music > Recorded Music > Mobile > Digital > Streaming 10,000+ years 80 years 30 years 5 years Bards > Minstrel Phonograph > Grammophone Walkman > Discman > Blue Tooth Bands > Orchestras > RecordPlayer > HiFi Digital Player > Ipod > > Live Smartphone Streaming Risk 4.0! – Warren Black 2019 Steam Age Electrical Age Analog Age Digital Age Cyber Age >1880 1900 1925 1950 1975 2000 2019 Most of what we accept as leading practice or business-as-usual today will almost certainly become outdated or obsolete during Industry 4.0
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