Q4 Rise FinTech Report 2019 - RISE by Barclays

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Q4 Rise FinTech Report 2019 - RISE by Barclays
Rise FinTech     Q4
Report 2019

               #HomeofFinTech
Q4 Rise FinTech Report 2019 - RISE by Barclays
Hello                                                          Contents

Welcome to the Q4 2019 edition of the Rise FinTech             03
report, our regular take on the latest trends, topics,         Foreword:                   12
successes and happenings in the world of FinTech.              Strength in numbers,        Rise global ecosystem Q4
                                                               depth in technology
In previous editions, we’ve looked at the FinTech scene                                    14
in London, Israel and New York so this time we’re focusing     05                          Rise global 2020 forecasts
on Asia, a region of constant innovation driven by China       Editorial special:
and India, which continue to be the largest FinTech hubs       The evolution of the
                                                                                           18
based on investment. Across the region, both consumer                                      Rise ecosystem insights Q4
                                                               payments ecosystem:
interest in startup technology and government support          learnings from              20
are considerable, making Asia fertile ground for disruptive    The Fintech Yatra           Case study: Crediwatch
innovation.
                                                               07                          21
In this edition, we share some 2020 predictions and            This quarter’s spotlight:   Case study: Fluid.ai
views from our Rise platform site leads as well as             FinTechs set for
important developments in technology and trends that           mainstream adoption         22
are impacting FinTech startups and the wider Asian             in India                    Join Rise
population.
We also have an article by Abhishant Pant, founder of          09                          23
                                                               Asia insight:               The Rise platform
The FinTech Meetup, who has made an epic 25,000 km
                                                               Three prominent             in numbers
road trip to identify how advances in financial services
                                                               FinTech nations
and financial inclusion are helping address the needs of a
large part of the population across Asia.                      11
We hope you enjoy the contributions in this report.            Top trends for FinTech
                                                               in Asia
Rise is a global network of the world’s top innovators
working together to create the future of financial services.
#HomeofFinTech                                                                                                    01 / rise.barclays
Q4 Rise FinTech Report 2019 - RISE by Barclays
Foreword:
                     Strength in numbers, depth in technology

A broad spectrum     “We must take the blockchain as
                     an important breakthrough for
                                                                 there, Asia continues to innovate across
                                                                 a broad spectrum of technologies. In
of technologies      independent innovation of core
                     technologies.” That’s how, in October
                                                                 India for example, there are solutions
                                                                 like IndiaStack, Aadhaar and Unified
across the region    2019, China’s President Xi described
                     what appears to be one of the first
                                                                 Payments Interface, three initiatives
                                                                 that are helping to transform not just
                     examples of a major world leader            the country’s infrastructure but also the
                     backing that technology. He further         lives of the underbanked and unbanked.
                     stated that blockchain technology has       Read more about these projects in our
                     a wide array of applications within         Asia insight in this report.
                     China, from finance and transportation
                                                                 Singapore is another powerhouse of
                     to social impact. With a history of rapid
                                                                 innovation. The country is opening
                     and huge investment in other tech such
                                                                 up its banking industry to technology
                     as AI and big data (and more recently
                                                                 companies like Razer, the leading game
                     6G mobile networks), China is sure to
                                                                 brand, who (through partnerships) is
                     make successful advances this time
                                                                 applying for a digital banking licence
                     too, just as Singapore did several years
                                                                 in the country. The company intends
                     ago with Project Ubin, a collaboration
                                                                 to build Razer Youth Bank targeting
                     across the financial services and
                                                                 the under-served and digital-savvy
                     FinTech sectors aimed at blockchain
                                                                 millennial market.
                     and Distributed Ledger Technology
                     (DLT) solutions for payments and            These are just a small sample of the
                     securities.                                 many exciting FinTech developments
                                                                 taking place in Asia. Given the potential
                     To back up President Xi’s words, the
                                                                 and appetite for change across the
                     Chinese government has announced
                                                                 region, there is no doubt there will be
                     its intention of turning Hainan into the
                                                                 many opportunities for us all to play a
                     ‘blockchain province’ to develop the
                                                                 part in the future.
                     technology and to foster expertise in it.
                     Furthermore, since March 2019, more
                     than 500 blockchain projects have
                     been registered with the authorities in
                     China, cementing the country’s position
                     as the world’s most prolific filer of
                     patents.
                     But disruption in Asia isn’t all about
                                                                                  Gus Macfarlane
                     blockchain in China. The region as a
                                                                                  Chief Operating Officer
                     whole has received greater investment
                                                                                  Technology and
                     than any other in the world. As a result
                                                                                  Innovation Barclays
                     of increasing numbers of customers,
                     its developing digital infrastructure
                     and the number of global tech giants

02 / rise.barclays                                                                           03 / rise.barclays
Q4 Rise FinTech Report 2019 - RISE by Barclays
Building a robust and   Editorial special:
evolving payments       The evolution of the payments ecosystem:
ecosystem               learnings from The Fintech Yatra
                        About 1 ½ years ago, I decided to map           and societal benefits if all of these
                        the world’s FinTech startup landscape–          payments were made directly into
                        one country at a time. Since then I have        verified bank accounts.
                        followed that map, travelling more            What have I learned from these
                        than 25,000 km by road through India,         observations and the experiences I’ve
                        Myanmar, Singapore, Oman, UAE and             picked up along my trip? First, it’s
                        Bahrain. I have a dream to someday            important to recognise that there’s a
                        chart all the FinTechs between Mumbai         long way to go. Considering the friction
                        and London by road.                           that exists even in affluent and evolved
                        I’ll share some of my observations so         markets like Singapore, developing a
                        far on this journey, specifically focusing    robust payments ecosystem will take
                        on one area of great interest to me,          time, especially in rural areas.
                        the benefits to society of a robust and
                                                                      A good start is to create segmented
                        evolving payments ecosystem in those
                                                                      payment solutions like those
                        countries.
                                                                      specifically for transit systems, small
                        • The underground or black economy:
                                                                      businesses, peer-to-peer scenarios and
                            Various estimates suggest that the        then over time connect these solutions
                            underground economy accounts for          to a unified ecosystem.
                            25-75% of GDP. This represents an
                            enormous loss in tax revenue. Even if     Regular and faster settlement is
                            a quarter of the tax were collected,      also key. Given that new solutions
                            the impact on infrastructure,             will compete with cash, they’ll need
                            healthcare and social wellbeing could     to provide immediate, full and final
                            be enormous.                              settlement. Anything less effective
                        • The cost of cash: Operational costs         simply won’t succeed.
                            to the economy of managing billions       Finally, be aware that change will
                            of currency notes and coins, along        spread from the cities. Solutions will
                            with counterfeit money, are large.        emerge and gain critical mass most
                            The lost productivity costs of cash       effectively from those connected hubs.
                            lying around in wallets, cupboards        Building a payments ecosystem in big,
                            and under mattresses are even             metropolitan areas will be easier and
                            bigger. Lack of secure storage places     a good way to test, learn and iterate.
                            a disproportionate burden on the          Follow my journey at
                            poor. The benefit of having a reliable,   thefintechmeetup.com
                            digitised payments ecosystem would
                            bring substantial cost efficiencies and                   Abhishant Pant
                            reduce this burden.                                       Founder
                        • Inefficient government programmes:                          The FinTech Meetup
                            Billions are lost in leakage from
                            government subsidies and welfare                          Follow Abhishant:
                            schemes that provide fertiliser, food                     abhishantpant (LinkedIn)
                            and fuel to deprived members of                           @AbhishantPant (Twitter)
04 / rise.barclays          society. Just think of the savings                                   05 / rise.barclays
Q4 Rise FinTech Report 2019 - RISE by Barclays
This quarter’s spotlight:
                                            FinTechs set for mainstream adoption in India

                                            The Government of India’s vision of a        Thanks to government measures and
                                            Digital India is paving the way for rapid    the efforts of private players, India
                                            digital banking and FinTech adoption.        is a massive, connected consumer
                                            India, along with China, has the highest     market. Over half of the population
                                            adoption rate (87%)1 of FinTechs among       now has access to mobile phones
                                            consumers. Two key enablers of this          and the internet, and data costs have
                                            FinTech wave are digital infrastructure      declined by almost 95% compared to
                                            and financial inclusion.                     2013. Through the government’s mass
                                                                                         financial-inclusion programme, Jan-
                                            IndiaStack, a set of open APIs that          Dhan Yojana, 80% of Indians now have
                                            helps governments, businesses,               access to a bank account, compared to
                                            startups and developers solve some of        just 53 percent a few years ago. Price
                                            India’s most intractable problems, has       comparison sites, such as BankBazaar
                                            proved to be a revolutionary tool in the     and Paisabazaar, are also growing
                                            country’s efforts to transform its digital   in popularity and provide access to
                                            infrastructure. It’s helping drive India     a range of products from banks and
                     New image and layout   towards a presence-less, paperless           other financial service providers.
                                            and cashless service delivery. Key
                                            components of the new digital                Payments startups have dominated
                                            infrastructure are Aadhaar and Unified       the FinTech scene here. Almost 60%
                                            Payments Interface (UPI). Aadhaar            of India’s retail transactions (by value)
                                            is a verifiable 12-digit identification      is expected to be digital by 2025. And,
                                            number issued by the Government              with a funding gap of $300 billion in
                                            of India to residents free of charge.        consumer credit and $200 billion in
60% of India’s retail                       So far, it’s already provided unique         SME financing, lending startups are
                                            identification numbers to 1.1 billion        beginning to gain as much prominence
transactions expected                       people. Unified Payments Interface           as their payments counterparts. Of
                                            (UPI) is an advanced public payments         all startups, those that specialise
to be digital in five years                 system that’s already facilitated 2.7        in two areas have attracted most
                                            billion phone-based bank transfers           funding in Q3 2019: leveraging digital
                                            without the need for account details.        lending platforms and using innovative
                                            Regulators have played a key role            alternative credit models for financial
                                            by launching sandboxes so FinTechs           institutions and Non-Banking Financial
                                            can connect with banking tech and            Companies (NBFCs).
                                            regulatory environments. Using
                                            IndiaStack APIs as the foundation,                            Lincy Therattil
                                            Open Banking has started to take off                          FinTech Platform Lead
                                            as consumers seek the dual benefits of
                                                                                                          Rise Mumbai
                                            trust from banks and cutting edge user
                                            experiences.                                                  Follow Lincy:
                                                                                                          lincy-therattil-9010157
                                                                                                          (LinkedIn)
                                                                                                          @LTherattil (Twitter)
                                            1 EY Global FinTech Adoption Index 2019
06 / rise.barclays                            https://tinyurl.com/r87kyym                                            07 / rise.barclays
Q4 Rise FinTech Report 2019 - RISE by Barclays
Asia insight:
                     The rise of the super app,
                      an Asian phenomenon         Three prominent FinTech nations

                                                  Governments and businesses across          Neobanks are also emerging across
                                                  Asia are investing in FinTechs –           Asia. Many markets have issued virtual
                                                  both to promote financial inclusion        banking licenses to young startups.
                                                  and commercial gain. The leading           Razorpay in India, for example, offers
                                                  nations in this space are China, India     convenient access to financial services
                                                  and Singapore. According to the            for millions of SMEs who typically
                                                  latest rankings2, 34 companies from        do not meet the lending criteria of
                                                  Asia figure in the top 100 global          traditional banks. Recently, Razorpay
                                                  FinTech innovators. Government and         launched a corporate credit card to
                                                  regulatory support is a clear driver       small businesses, leveraging non-
                                                  of this success. For example, the          traditional methods of assessing
                                                  Monetary Authority of Singapore            clients’ eligibility and creditworthiness.
                                                  has committed $168 million over the
                                                                                             Non-Asian companies are also an
                                                  next five years to grow the ecosystem
                                                                                             important part of local FinTech
                                                  in Singapore. Another key driver is
                                                                                             ecosystems. They target Asia for its
                                                  consumer demand – according to the
                                                                                             large customer bases, advanced digital
                                                  latest EY FinTech Adoption study, “in
                                                                                             infrastructure and consumers who are
                                                  just two years, consumer usage rates
                                                                                             responsive to new technologies. These
                                                  of FinTech-powered services have
                                                                                             global players regularly cooperate
                                                  doubled, and in some cases tripled,
                                                                                             with local partners to access the
                                                  across key Asia-Pacific markets.”
                                                                                             market. The UK is among the largest
                                                  In India, payments startups are front-     exporter of financial services,
                                                  runners in the industry as they address    FinTech companies and talent to Asia,
                                                  the difficulty that the underbanked and    particularly India.
                                                  unbanked have in making payments.
                                                  This is a definite trend we’re seeing in
                                                  Rise Mumbai (see p17). In recent years,
                                                  this trend has been supplemented by
                                                  many lending and wealth startups.
                                                  Uniquely in Asia, we see an expansion
                                                  in ‘super apps’. A super app is like a
                                                  Swiss Army knife, a one-stop-shop                           Sanjaya Shrestha
                                                  app that offers multiple services in                        Director of Innovation
                                                  a single application. An example is                         Rise Mumbai
                                                  Grab Financial, which is seeking to
                                                  be the everyday app for consumers in                        Follow Sanjaya:
                                                  Southeast Asia. Grab offers payments,                       sanjaya-shrestha-440513
                                                  lending and insurance around its core                       (LinkedIn)
                                                  ride-hailing business.

                                                  2 H2 Ventures and KPMG Fintech100 report
08 / rise.barclays                                  https://tinyurl.com/tpomv38                                           09 / rise.barclays
Q4 Rise FinTech Report 2019 - RISE by Barclays
Top trends for FinTech in Asia

                       Innovative technology, competitive                          echoes the comments from Sopnendu
                       banking incumbents, government                              Mohanty, Chief FinTech Officer at the
                       initiatives and regulatory leadership                       Monetary Authority of Singapore, that
                       are all creating an appetite for FinTech                    Distributed Ledger Technology (DLT)
                       in Asia. Let’s take a look at some of the                   and blockchain are core to Singapore’s
                       emerging trends in the region.                              FinTech ecosystem.
                       Sustainability and green finance –                          New standards required to drive
                       FinTech for good                                            growth
                       Increasingly, banks in Asia are                             There are growing calls for international
                       leveraging the talent and power of the                      standards to help innovation scale.
                       financial system, and recent advances                       Shared standards will facilitate the
                       in technology, to create a more                             cooperation required to realise the
                       inclusive and empowered society. The                        benefits of emerging technology,
                       financial sector is increasingly expected                   especially Smart Contracts. Standards
                       to take an active role in helping tackle                    will also address the problems of
                       climate change and encourage global                         monopoly, centralised misuse and single
                       collaboration in this area.                                 points of failure in existing systems, and
                       Government support for                                      unlock new business models in FinTech
                       digital currency                                            and LegalTech ecosystems.
                       The Chinese Government has                                  Blockchain, IoT and AI are converging
                       announced its ambition to be the first                      A growing theme in Asia is the
                       country to launch a digitised domestic                      convergence of three technologies
                       currency, also known as a Central Bank                      – the Internet of Things (IoT), DLT
                       Digital Currency (CBDC). Unfortunately                      and Artificial Intelligence (AI). If
                       for China, the central bank of                              consensus can form and get industry
The convergence of     Cambodia appears to have already
                       taken this crown with the launch of its
                                                                                   investment, these technologies could
                                                                                   become synergistic, with a blockchain
three technologies -   Bakong project3 which aims to eliminate
                       transfer fees and create a real-time
                                                                                   acting as a distributed, decentralised
                                                                                   and immutable ledger used to store
IoT, DLT and AI        payments infrastructure.
                       A trustless digital world, where DLT
                                                                                   encrypted data gathered from IoT
                                                                                   sensors, and AI acting as the ‘brain’
                       is the future                                               that analyses and makes decisions on
                                                                                   the data.
                       CEOs of leading international and                                              Oliver Tod
                       local Asian banks recently shared a                                            Digital Law Associate
                       panel at the 2019 FinTech and SWITCH                                           at Herbert Smith
                       Innovation Festival. One discussion                                            Freehills and
                       point was their shared desire to                                               Barclays Innovation
                       create a ‘trustless’ and frictionless                                          Legal Secondee
                       financial system using Distributed
                       Ledger Technology (DLT). This                                                Follow Oliver:
                                                                                                    oliver-tod-a9938a117
                                                                                                    (LinkedIn)
10 / rise.barclays     3 https://www.cryptopolitan.com/cambodia-dlt-for-cross-border-payments/                  11 / rise.barclays
Q4 Rise FinTech Report 2019 - RISE by Barclays
Rise global
ecosystem                                 Enterprise
                                          Solutions
                                                               Innovation
                                                                Services

Q4                             Capital
                              Markets
                              & Trading                                                                 Lending

                                                                                                                     Risk,
                     Blockchain                                                                                   Compliance
                                                                                                                  & RegTech

  Banking
& Payments
                                                                                                                         Services

 AI, Big
                                                                                                                     Wealth &
 Data &
                                                                                                                    Investment
Machine
                                                                                                                   Management
Learning

                                                       This infographic shows companies resident at
                                                       our Rise sites. The information is accurate at
12 / rise.barclays                                     the time of publication.                                        13 / rise.barclays
Rise global                                                                              2020 forecast:
                                                                                         Rise London
2020 forecasts
With a new decade ahead of us, we             our support for Tel Aviv FinTech Week      2020 will be all about data, data, data.   This year, Rise will be running a pop-up
couldn’t be more excited and proud            at the beginning of February. Israel is    Last year saw the UK’s banking system      space at the initiative’s Global Summit
to use our Rise ecosystem to bring            renowned as the ‘startup nation’ and       deliver PSD2. It’s fair to say that UK     and hosting fringe events at our home
together the key players in FinTech from      the country’s expertise will continue      banks are just beginning to produce        in Shoreditch. UK FinTech Week brings
around the world. 2020 is a big birthday      to be dominated by deep technology         game-changing APIs that appeal to          together the best minds in the business
for Rise as we officially turn five,          solutions that startups offer to the       FinTechs. This year, we anticipate         to identify and discuss the latest hot
marking a key milestone on our journey.       rest of the world. In 2019, we saw         continued drive in that direction. We      topics and disruptive change. There
This year, we’re not only focusing on our     these solutions being applied in the       predict the banks will take further        will be ample opportunities for Rise
physical locations, we’re also expanding      areas of payments, credit, lending and     steps and continue to respond to Open      and our members to connect with each
our digital connectivity. As the global       insurance. We anticipate these areas       Banking by delivering richer services      other, thought leaders in the industry,
lead for the Rise platform, I’m proud to      will continue to grow in 2020. There’s     to customers of all demographics.          and the wider FinTech ecosystem.
have been part of the Rise journey for        also no doubt we’ll also see more          Collaboration with FinTechs will be
half of the last decade, to have set Rise     advances in cybersecurity, an area of      key, and that’s sure to ramp up over
up for success and, looking forward,          excellence for the Israeli FinTech scene   the next 12 months. So much so, that                       Clare Whitehead
to help shape the next 10 years of            that proved its robustness in 2019 with    we think partnerships, mergers and                         Rise London
innovation in financial services.             impressive funding of ca. $1.9 billion     acquisitions will be the top headlines
                                              across 78 deals, almost double that        for 2020.                                                  Follow Clare:
Keeping an eye on trends in FinTech                                                                                                                 @clarewhite200
                                              in previous years. In part, this will be
is at the core of what we do. With the                                                   We’re also extremely excited about                         (Twitter)
                                              due to the successes of innovative
help of our Rise members, ecosystem                                                      UK FinTech Week, 20th - 24th April.
                                              companies like Armis, Twistlock,
partners and thought leaders we
                                              Puresec and Demisto, all of which were
bring insight to our network through
                                              acquired in 2019 for significant sums by
initiatives like our Rise Presents events,
                                              big tech players. We anticipate more
the Rise FinTech Podcast and the very
                                              deals like this in Israel this year.
report you’re reading now.
                                              And what of our other global locations?
2020 brings new opportunities, new
                                              It’s over to the platform managers from
investments and, of course, new
                                              each Rise site, who take a look at what
transformative technologies. In this
                                              2020 holds for their regions.
section, our local site leads provide their
thoughts on those things – the most                                                                                  NY                       MUM
pertinent FinTech trends to watch out
for in their parts of the world.                              Magdalena Krön
Before I hand over to London, New York                        Rise Global FinTech                       LDN
and Mumbai, let me share the outlook                          Platform Director
from Rise Tel Aviv.
The year is starting strongly at that
site, Israel’s #HomeofFinTech, with                                                               TLV

14 / rise.barclays                                                                                                                                              15 / rise.barclays
2020 forecast:                                                                          2020 forecast:
Rise New York                                                                           Rise Mumbai

Mergers and acquisitions in the US            passionate about helping cutting-edge     In 2020, I anticipate several local         I’m really excited that Rise Mumbai
market will be a big trend in 2020, with      startups and scaleups connect, create     and global FinTechs will continue           is the leading FinTech hub in India
top FinTechs angling to be acquired           and scale their businesses here, and      to target the large Indian consumer         and is deeply integrated with the
and top financial services companies          we continue to host some amazing          market with innovative financial            Indian FinTech landscape. This
fighting over the best ones. In this          companies as well as a series of events   products. The uptake of FinTech             close relationship will continue
regard, Visa’s recent acquisition             and programmes to support the             solutions for payments and lending is       in 2020. As examples, our recent
of Plaid for $5.3 billion is just the         community, foster talent and see the      especially promising.                       memorandum of understanding with
beginning. Expect some other big              very best in technology take shape.                                                   the Indian Chamber of Commerce
payouts this year.                                                                      In addition, with the Government’s          promotes startups across India, and
                                                                                        financial inclusion and financial           we’re working with the local startup
At Rise New York, we are excited                                                        literacy initiatives playing out, several   ecosystem and Barclays colleagues
about New York FinTech Week,                                  Ilana Fass                innovative and affordable micro-            to create compelling innovations and
30th March – 3rd April, that will see                         Rise New York             offerings are evolving to cater to the      investment opportunities for clients.
discussions and events take place                                                       unbanked and underbanked segment.
covering the latest technology,
companies and trends.                                                                   Rise Mumbai has a current focus on                          Lincy Therattil
                                                                                        data analytics and reporting, cognitive                     Rise Mumbai
This year will also see us continue to                                                  automation and AI-enhanced solutions
facilitate and build out the FinTech                                                                                                                Follow Lincy:
                                                                                        like facial recognition and digital Know                    lincy-therattil-9010157
ecosystem at our central, flagship hub                                                  Your Customer (KYC). Several Barclays
in the Flatiron District of the city. We’re                                                                                                         (LinkedIn)
                                                                                        clients in India have shown a keen                          @LTherattil (Twitter)
                                                                                        interest in partnering with Rise
                                                                                        Mumbai startups to improve their
                                                                                        alternative lending capabilities.

                             NY                         MUM                                                          NY                       MUM

                     LDN                                                                                LDN

              TLV                                                                                 TLV

16 / rise.barclays                                                                                                                                              17 / rise.barclays
Rise ecosystem
insights Q4
    London                                                                                            Tel Aviv
    •  $569m in VC investments                                                                        •   $118m in VC investments
    • 51 VC deals                                                                                     •   3 VC deals
    •	Top VC deals:                                                                                  •	Top VC deals:
       Zopa – $181m                                                                                       Jasper/CreditStacks* – $110m
       Rapyd – $100m                                                                                      Otoma – $8m
       Tide – $55m                                                                                        Magic Square – undisclosed
    • 7,800+ Rise visitors                                                                            • 1,800+ Rise visitors

    • 82 Rise events                                                                                  • 24 Rise events

                       New York                                                        Mumbai
                       •  $327m in VC investments                                      •  $70m in VC investments
                       • 41 VC deals                                                   •  4 VC deals
                       •	Top VC deals:                                                •	Top VC deals:
                          Octane Lending – $47m                                           Acko General Insurance – $36m
                          Digital Asset – $35m                                            Amica Financial Technologies – $24m
                          Bison Trails – $26m                                          • 2,800+ Rise visitors
                       • 3,800+ Rise visitors                                          • 59 Rise events
                       • 58 Rise events

                                                    Rise New York re-opened in October 2019. Some data may be affected as a result.
                                                    VC investment statistics are for the fourth quarter of 2019, provided by Innovate
                                                    Finance and are not limited to Rise ecosystem companies.
18 / rise.barclays                                  * CreditStacks renamed Jasper                                                       19 / rise.barclays
Case study: Crediwatch

                           The proposition                            Value

                     A software and data-as-a-service           •   Reduction in the overall lead
                     platform that provides an automated,           time for the Know Your Customer
                     intelligent and curated data marketplace       (KYC) process
                     (using consent-based blockchain            •   Smoother KYC process as only
                     architecture) to aid faster and accurate       relevant inputs are required from
                     credit decision-making at scale. The           the customer
                     company’s platform uses proprietary
                     credit and other risk assessment models    •   Improved customer experience
                     to provide actionable intelligence for         with reduced onboarding time and
                     dynamic credit management.                     minimal documentation requested
                                                                    by the bank

                           Key features
                                                                •   Real-time monitoring predicts
                                                                    delinquency with a lead time
                                                                    of a year
                     •   Derives insights from distributed
                         and unstructured data sources,
                                                                •   Frees up resource time for front
                         using proven computational                 office staff enabling them to focus on
                         techniques like Machine Learning,          their core work
                         Natural Language Processing and
                         visualisation to help businesses             The Barclays partnership
                         make fast and smart decisions
                     •   Automates loan portfolio monitoring    Crediwatch completed a proof-of-
                         with a predictive engine and alerts    concept (PoC) as part of the Barclays
                     •   Combines public data with consent      Accelerator programme and created
                         data to create a 360 degree picture    a customised KYC offering for the
                                                                Barclays Corporate Banking business.
                                                                After a six month pilot engagement
                                                                and additional customisations,
                                                                Crediwatch has been onboarded
                                                                as a vendor by Barclays.

                                                                crediwatch.com

20 / rise.barclays                                                                           21 / rise.barclays
Case study: Fluid.ai

                           The proposition                               Value

                     Fluid.AI is an artificial intelligence (AI)   •   Resourcing is based on call volumes,
                     platform that uses machine learning to            allowing optimal employee allocation
                     drive decision-making for a variety of            across departments
                     business operations. The AI is plug-and-      •   Reduction in hiring costs
                     play so there’s no installation overhead,
                     and is connected to hundreds of               •   Quicker resolution of queries
                     data sources to maximise intelligent          •   Drives sales and marketing initiatives
                     decision-making.                                  – explore products interactively, and
                     Fluid.AI also uses AI to create                   sign up for a bank account or credit
                     sophisticated virtual customer                    card in minutes
                     assistance for firms with a physical
                     presence. Motion-sensitive cameras                  The Barclays partnership
                     mounted in a kiosk detect customer
                     reactions, facial expressions and
                     gestures to apply for a loan, assess          The Barclaycard Technology team
                     credit card options or get the                in India is working with Fluid.AI to
                     latest rates.                                 develop a solution that provides
                                                                   intelligent predictions on demographic,
                                                                   transactional and campaign-specific
                           Key features                            response data for cross- and up-selling
                                                                   to cards and loans customers.
                     •   Genetically evolving predictions
                         that continuously learn from              fluid.ai
                         previous decisions and become
                         smarter with time
                     •   Speaks to customers and puts them
                         in a digital environment where they
                         can explore using gestures and voice
                     •   Automatically recognises customers
                         using advanced facial recognition
                     •   The entire customer experience
                         works seamlessly on mobiles

22 / rise.barclays                                                                                 23 / rise.barclays
Join Rise
The mindset of a startup, the expertise of a bank
                                                                 The Rise platform
                                                                    in numbers

Why join?                       What you get:
At the #HomeofFinTech,
conditions for innovation
and growth in financial
                                   Unique FinTech
                                   workspace                       1,000+
services are unmatched.
                                   Global like-minded
                                   community                  Individual Rise members
We have helped over
175 FinTech companies              Access to

                                                                      175+
                                   investors
globally who call Rise home,
raise capital and navigate         Help from advisors
the hurdles of financial           and mentors
regulation and compliance
to build the future of             Barclays industry       Rise FinTech resident companies
financial services. Together.      expertise and support

rise.barclays                      Global industry

                                                                  80,000+
                                   events

                                                                Yearly visitors (2019)

                                                                  35,000+
24 / rise.barclays                                             Social media followers
About Rise, created by Barclays
Rise, created by Barclays, is a global community of the world’s top innovators
working together to create the future of financial services. With a diverse
network of FinTech talent, one of the world’s leading accelerator programmes
and workspaces based in the main FinTech hubs of the world, Rise is an exclusive
place for FinTech companies to connect, create and scale together with Barclays.

To join our community, or keep in touch with the latest Rise news,
visit or follow us on:

This report is proprietary to Barclays Bank PLC. Every attempt has been made to try to ensure that the information contained in this guide is accurate at the
time of publication. However, the views and opinions featured in this article are the views of the authors alone, and do not necessarily reflect the views of
                                                                                                                                                                 RGBL_0192

the Barclays Bank PLC Group (‘Barclays) nor should they be taken as statements of policy or intent of Barclays. Barclays takes no warranties or undertakings
of any kind, whether express or implied, regarding the accuracy or completeness of the information is given. Barclays accepts no liability for the impact
of, or any loss, however arising, from, any decisions made based on information contained within this report. You should seek further advise based on your
circumstances before acting on any of the information included in this report.
Rise is a trade mark of Barclays plc, used under licence. Registered in England. Registered No: 1026167. Registered Office: 1 Churchill Place, London E14 5HP.
© Barclays 2020
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