Q4 Rise FinTech Report 2019 - RISE by Barclays
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Hello Contents Welcome to the Q4 2019 edition of the Rise FinTech 03 report, our regular take on the latest trends, topics, Foreword: 12 successes and happenings in the world of FinTech. Strength in numbers, Rise global ecosystem Q4 depth in technology In previous editions, we’ve looked at the FinTech scene 14 in London, Israel and New York so this time we’re focusing 05 Rise global 2020 forecasts on Asia, a region of constant innovation driven by China Editorial special: and India, which continue to be the largest FinTech hubs The evolution of the 18 based on investment. Across the region, both consumer Rise ecosystem insights Q4 payments ecosystem: interest in startup technology and government support learnings from 20 are considerable, making Asia fertile ground for disruptive The Fintech Yatra Case study: Crediwatch innovation. 07 21 In this edition, we share some 2020 predictions and This quarter’s spotlight: Case study: Fluid.ai views from our Rise platform site leads as well as FinTechs set for important developments in technology and trends that mainstream adoption 22 are impacting FinTech startups and the wider Asian in India Join Rise population. We also have an article by Abhishant Pant, founder of 09 23 Asia insight: The Rise platform The FinTech Meetup, who has made an epic 25,000 km Three prominent in numbers road trip to identify how advances in financial services FinTech nations and financial inclusion are helping address the needs of a large part of the population across Asia. 11 We hope you enjoy the contributions in this report. Top trends for FinTech in Asia Rise is a global network of the world’s top innovators working together to create the future of financial services. #HomeofFinTech 01 / rise.barclays
Foreword: Strength in numbers, depth in technology A broad spectrum “We must take the blockchain as an important breakthrough for there, Asia continues to innovate across a broad spectrum of technologies. In of technologies independent innovation of core technologies.” That’s how, in October India for example, there are solutions like IndiaStack, Aadhaar and Unified across the region 2019, China’s President Xi described what appears to be one of the first Payments Interface, three initiatives that are helping to transform not just examples of a major world leader the country’s infrastructure but also the backing that technology. He further lives of the underbanked and unbanked. stated that blockchain technology has Read more about these projects in our a wide array of applications within Asia insight in this report. China, from finance and transportation Singapore is another powerhouse of to social impact. With a history of rapid innovation. The country is opening and huge investment in other tech such up its banking industry to technology as AI and big data (and more recently companies like Razer, the leading game 6G mobile networks), China is sure to brand, who (through partnerships) is make successful advances this time applying for a digital banking licence too, just as Singapore did several years in the country. The company intends ago with Project Ubin, a collaboration to build Razer Youth Bank targeting across the financial services and the under-served and digital-savvy FinTech sectors aimed at blockchain millennial market. and Distributed Ledger Technology (DLT) solutions for payments and These are just a small sample of the securities. many exciting FinTech developments taking place in Asia. Given the potential To back up President Xi’s words, the and appetite for change across the Chinese government has announced region, there is no doubt there will be its intention of turning Hainan into the many opportunities for us all to play a ‘blockchain province’ to develop the part in the future. technology and to foster expertise in it. Furthermore, since March 2019, more than 500 blockchain projects have been registered with the authorities in China, cementing the country’s position as the world’s most prolific filer of patents. But disruption in Asia isn’t all about Gus Macfarlane blockchain in China. The region as a Chief Operating Officer whole has received greater investment Technology and than any other in the world. As a result Innovation Barclays of increasing numbers of customers, its developing digital infrastructure and the number of global tech giants 02 / rise.barclays 03 / rise.barclays
Building a robust and Editorial special: evolving payments The evolution of the payments ecosystem: ecosystem learnings from The Fintech Yatra About 1 ½ years ago, I decided to map and societal benefits if all of these the world’s FinTech startup landscape– payments were made directly into one country at a time. Since then I have verified bank accounts. followed that map, travelling more What have I learned from these than 25,000 km by road through India, observations and the experiences I’ve Myanmar, Singapore, Oman, UAE and picked up along my trip? First, it’s Bahrain. I have a dream to someday important to recognise that there’s a chart all the FinTechs between Mumbai long way to go. Considering the friction and London by road. that exists even in affluent and evolved I’ll share some of my observations so markets like Singapore, developing a far on this journey, specifically focusing robust payments ecosystem will take on one area of great interest to me, time, especially in rural areas. the benefits to society of a robust and A good start is to create segmented evolving payments ecosystem in those payment solutions like those countries. specifically for transit systems, small • The underground or black economy: businesses, peer-to-peer scenarios and Various estimates suggest that the then over time connect these solutions underground economy accounts for to a unified ecosystem. 25-75% of GDP. This represents an enormous loss in tax revenue. Even if Regular and faster settlement is a quarter of the tax were collected, also key. Given that new solutions the impact on infrastructure, will compete with cash, they’ll need healthcare and social wellbeing could to provide immediate, full and final be enormous. settlement. Anything less effective • The cost of cash: Operational costs simply won’t succeed. to the economy of managing billions Finally, be aware that change will of currency notes and coins, along spread from the cities. Solutions will with counterfeit money, are large. emerge and gain critical mass most The lost productivity costs of cash effectively from those connected hubs. lying around in wallets, cupboards Building a payments ecosystem in big, and under mattresses are even metropolitan areas will be easier and bigger. Lack of secure storage places a good way to test, learn and iterate. a disproportionate burden on the Follow my journey at poor. The benefit of having a reliable, thefintechmeetup.com digitised payments ecosystem would bring substantial cost efficiencies and Abhishant Pant reduce this burden. Founder • Inefficient government programmes: The FinTech Meetup Billions are lost in leakage from government subsidies and welfare Follow Abhishant: schemes that provide fertiliser, food abhishantpant (LinkedIn) and fuel to deprived members of @AbhishantPant (Twitter) 04 / rise.barclays society. Just think of the savings 05 / rise.barclays
This quarter’s spotlight: FinTechs set for mainstream adoption in India The Government of India’s vision of a Thanks to government measures and Digital India is paving the way for rapid the efforts of private players, India digital banking and FinTech adoption. is a massive, connected consumer India, along with China, has the highest market. Over half of the population adoption rate (87%)1 of FinTechs among now has access to mobile phones consumers. Two key enablers of this and the internet, and data costs have FinTech wave are digital infrastructure declined by almost 95% compared to and financial inclusion. 2013. Through the government’s mass financial-inclusion programme, Jan- IndiaStack, a set of open APIs that Dhan Yojana, 80% of Indians now have helps governments, businesses, access to a bank account, compared to startups and developers solve some of just 53 percent a few years ago. Price India’s most intractable problems, has comparison sites, such as BankBazaar proved to be a revolutionary tool in the and Paisabazaar, are also growing country’s efforts to transform its digital in popularity and provide access to infrastructure. It’s helping drive India a range of products from banks and New image and layout towards a presence-less, paperless other financial service providers. and cashless service delivery. Key components of the new digital Payments startups have dominated infrastructure are Aadhaar and Unified the FinTech scene here. Almost 60% Payments Interface (UPI). Aadhaar of India’s retail transactions (by value) is a verifiable 12-digit identification is expected to be digital by 2025. And, number issued by the Government with a funding gap of $300 billion in of India to residents free of charge. consumer credit and $200 billion in 60% of India’s retail So far, it’s already provided unique SME financing, lending startups are identification numbers to 1.1 billion beginning to gain as much prominence transactions expected people. Unified Payments Interface as their payments counterparts. Of (UPI) is an advanced public payments all startups, those that specialise to be digital in five years system that’s already facilitated 2.7 in two areas have attracted most billion phone-based bank transfers funding in Q3 2019: leveraging digital without the need for account details. lending platforms and using innovative Regulators have played a key role alternative credit models for financial by launching sandboxes so FinTechs institutions and Non-Banking Financial can connect with banking tech and Companies (NBFCs). regulatory environments. Using IndiaStack APIs as the foundation, Lincy Therattil Open Banking has started to take off FinTech Platform Lead as consumers seek the dual benefits of Rise Mumbai trust from banks and cutting edge user experiences. Follow Lincy: lincy-therattil-9010157 (LinkedIn) @LTherattil (Twitter) 1 EY Global FinTech Adoption Index 2019 06 / rise.barclays https://tinyurl.com/r87kyym 07 / rise.barclays
Asia insight: The rise of the super app, an Asian phenomenon Three prominent FinTech nations Governments and businesses across Neobanks are also emerging across Asia are investing in FinTechs – Asia. Many markets have issued virtual both to promote financial inclusion banking licenses to young startups. and commercial gain. The leading Razorpay in India, for example, offers nations in this space are China, India convenient access to financial services and Singapore. According to the for millions of SMEs who typically latest rankings2, 34 companies from do not meet the lending criteria of Asia figure in the top 100 global traditional banks. Recently, Razorpay FinTech innovators. Government and launched a corporate credit card to regulatory support is a clear driver small businesses, leveraging non- of this success. For example, the traditional methods of assessing Monetary Authority of Singapore clients’ eligibility and creditworthiness. has committed $168 million over the Non-Asian companies are also an next five years to grow the ecosystem important part of local FinTech in Singapore. Another key driver is ecosystems. They target Asia for its consumer demand – according to the large customer bases, advanced digital latest EY FinTech Adoption study, “in infrastructure and consumers who are just two years, consumer usage rates responsive to new technologies. These of FinTech-powered services have global players regularly cooperate doubled, and in some cases tripled, with local partners to access the across key Asia-Pacific markets.” market. The UK is among the largest In India, payments startups are front- exporter of financial services, runners in the industry as they address FinTech companies and talent to Asia, the difficulty that the underbanked and particularly India. unbanked have in making payments. This is a definite trend we’re seeing in Rise Mumbai (see p17). In recent years, this trend has been supplemented by many lending and wealth startups. Uniquely in Asia, we see an expansion in ‘super apps’. A super app is like a Swiss Army knife, a one-stop-shop Sanjaya Shrestha app that offers multiple services in Director of Innovation a single application. An example is Rise Mumbai Grab Financial, which is seeking to be the everyday app for consumers in Follow Sanjaya: Southeast Asia. Grab offers payments, sanjaya-shrestha-440513 lending and insurance around its core (LinkedIn) ride-hailing business. 2 H2 Ventures and KPMG Fintech100 report 08 / rise.barclays https://tinyurl.com/tpomv38 09 / rise.barclays
Top trends for FinTech in Asia Innovative technology, competitive echoes the comments from Sopnendu banking incumbents, government Mohanty, Chief FinTech Officer at the initiatives and regulatory leadership Monetary Authority of Singapore, that are all creating an appetite for FinTech Distributed Ledger Technology (DLT) in Asia. Let’s take a look at some of the and blockchain are core to Singapore’s emerging trends in the region. FinTech ecosystem. Sustainability and green finance – New standards required to drive FinTech for good growth Increasingly, banks in Asia are There are growing calls for international leveraging the talent and power of the standards to help innovation scale. financial system, and recent advances Shared standards will facilitate the in technology, to create a more cooperation required to realise the inclusive and empowered society. The benefits of emerging technology, financial sector is increasingly expected especially Smart Contracts. Standards to take an active role in helping tackle will also address the problems of climate change and encourage global monopoly, centralised misuse and single collaboration in this area. points of failure in existing systems, and Government support for unlock new business models in FinTech digital currency and LegalTech ecosystems. The Chinese Government has Blockchain, IoT and AI are converging announced its ambition to be the first A growing theme in Asia is the country to launch a digitised domestic convergence of three technologies currency, also known as a Central Bank – the Internet of Things (IoT), DLT Digital Currency (CBDC). Unfortunately and Artificial Intelligence (AI). If for China, the central bank of consensus can form and get industry The convergence of Cambodia appears to have already taken this crown with the launch of its investment, these technologies could become synergistic, with a blockchain three technologies - Bakong project3 which aims to eliminate transfer fees and create a real-time acting as a distributed, decentralised and immutable ledger used to store IoT, DLT and AI payments infrastructure. A trustless digital world, where DLT encrypted data gathered from IoT sensors, and AI acting as the ‘brain’ is the future that analyses and makes decisions on the data. CEOs of leading international and Oliver Tod local Asian banks recently shared a Digital Law Associate panel at the 2019 FinTech and SWITCH at Herbert Smith Innovation Festival. One discussion Freehills and point was their shared desire to Barclays Innovation create a ‘trustless’ and frictionless Legal Secondee financial system using Distributed Ledger Technology (DLT). This Follow Oliver: oliver-tod-a9938a117 (LinkedIn) 10 / rise.barclays 3 https://www.cryptopolitan.com/cambodia-dlt-for-cross-border-payments/ 11 / rise.barclays
Rise global ecosystem Enterprise Solutions Innovation Services Q4 Capital Markets & Trading Lending Risk, Blockchain Compliance & RegTech Banking & Payments Services AI, Big Wealth & Data & Investment Machine Management Learning This infographic shows companies resident at our Rise sites. The information is accurate at 12 / rise.barclays the time of publication. 13 / rise.barclays
Rise global 2020 forecast: Rise London 2020 forecasts With a new decade ahead of us, we our support for Tel Aviv FinTech Week 2020 will be all about data, data, data. This year, Rise will be running a pop-up couldn’t be more excited and proud at the beginning of February. Israel is Last year saw the UK’s banking system space at the initiative’s Global Summit to use our Rise ecosystem to bring renowned as the ‘startup nation’ and deliver PSD2. It’s fair to say that UK and hosting fringe events at our home together the key players in FinTech from the country’s expertise will continue banks are just beginning to produce in Shoreditch. UK FinTech Week brings around the world. 2020 is a big birthday to be dominated by deep technology game-changing APIs that appeal to together the best minds in the business for Rise as we officially turn five, solutions that startups offer to the FinTechs. This year, we anticipate to identify and discuss the latest hot marking a key milestone on our journey. rest of the world. In 2019, we saw continued drive in that direction. We topics and disruptive change. There This year, we’re not only focusing on our these solutions being applied in the predict the banks will take further will be ample opportunities for Rise physical locations, we’re also expanding areas of payments, credit, lending and steps and continue to respond to Open and our members to connect with each our digital connectivity. As the global insurance. We anticipate these areas Banking by delivering richer services other, thought leaders in the industry, lead for the Rise platform, I’m proud to will continue to grow in 2020. There’s to customers of all demographics. and the wider FinTech ecosystem. have been part of the Rise journey for also no doubt we’ll also see more Collaboration with FinTechs will be half of the last decade, to have set Rise advances in cybersecurity, an area of key, and that’s sure to ramp up over up for success and, looking forward, excellence for the Israeli FinTech scene the next 12 months. So much so, that Clare Whitehead to help shape the next 10 years of that proved its robustness in 2019 with we think partnerships, mergers and Rise London innovation in financial services. impressive funding of ca. $1.9 billion acquisitions will be the top headlines across 78 deals, almost double that for 2020. Follow Clare: Keeping an eye on trends in FinTech @clarewhite200 in previous years. In part, this will be is at the core of what we do. With the We’re also extremely excited about (Twitter) due to the successes of innovative help of our Rise members, ecosystem UK FinTech Week, 20th - 24th April. companies like Armis, Twistlock, partners and thought leaders we Puresec and Demisto, all of which were bring insight to our network through acquired in 2019 for significant sums by initiatives like our Rise Presents events, big tech players. We anticipate more the Rise FinTech Podcast and the very deals like this in Israel this year. report you’re reading now. And what of our other global locations? 2020 brings new opportunities, new It’s over to the platform managers from investments and, of course, new each Rise site, who take a look at what transformative technologies. In this 2020 holds for their regions. section, our local site leads provide their thoughts on those things – the most NY MUM pertinent FinTech trends to watch out for in their parts of the world. Magdalena Krön Before I hand over to London, New York Rise Global FinTech LDN and Mumbai, let me share the outlook Platform Director from Rise Tel Aviv. The year is starting strongly at that site, Israel’s #HomeofFinTech, with TLV 14 / rise.barclays 15 / rise.barclays
2020 forecast: 2020 forecast: Rise New York Rise Mumbai Mergers and acquisitions in the US passionate about helping cutting-edge In 2020, I anticipate several local I’m really excited that Rise Mumbai market will be a big trend in 2020, with startups and scaleups connect, create and global FinTechs will continue is the leading FinTech hub in India top FinTechs angling to be acquired and scale their businesses here, and to target the large Indian consumer and is deeply integrated with the and top financial services companies we continue to host some amazing market with innovative financial Indian FinTech landscape. This fighting over the best ones. In this companies as well as a series of events products. The uptake of FinTech close relationship will continue regard, Visa’s recent acquisition and programmes to support the solutions for payments and lending is in 2020. As examples, our recent of Plaid for $5.3 billion is just the community, foster talent and see the especially promising. memorandum of understanding with beginning. Expect some other big very best in technology take shape. the Indian Chamber of Commerce payouts this year. In addition, with the Government’s promotes startups across India, and financial inclusion and financial we’re working with the local startup At Rise New York, we are excited literacy initiatives playing out, several ecosystem and Barclays colleagues about New York FinTech Week, Ilana Fass innovative and affordable micro- to create compelling innovations and 30th March – 3rd April, that will see Rise New York offerings are evolving to cater to the investment opportunities for clients. discussions and events take place unbanked and underbanked segment. covering the latest technology, companies and trends. Rise Mumbai has a current focus on Lincy Therattil data analytics and reporting, cognitive Rise Mumbai This year will also see us continue to automation and AI-enhanced solutions facilitate and build out the FinTech Follow Lincy: like facial recognition and digital Know lincy-therattil-9010157 ecosystem at our central, flagship hub Your Customer (KYC). Several Barclays in the Flatiron District of the city. We’re (LinkedIn) clients in India have shown a keen @LTherattil (Twitter) interest in partnering with Rise Mumbai startups to improve their alternative lending capabilities. NY MUM NY MUM LDN LDN TLV TLV 16 / rise.barclays 17 / rise.barclays
Rise ecosystem insights Q4 London Tel Aviv • $569m in VC investments • $118m in VC investments • 51 VC deals • 3 VC deals • Top VC deals: • Top VC deals: Zopa – $181m Jasper/CreditStacks* – $110m Rapyd – $100m Otoma – $8m Tide – $55m Magic Square – undisclosed • 7,800+ Rise visitors • 1,800+ Rise visitors • 82 Rise events • 24 Rise events New York Mumbai • $327m in VC investments • $70m in VC investments • 41 VC deals • 4 VC deals • Top VC deals: • Top VC deals: Octane Lending – $47m Acko General Insurance – $36m Digital Asset – $35m Amica Financial Technologies – $24m Bison Trails – $26m • 2,800+ Rise visitors • 3,800+ Rise visitors • 59 Rise events • 58 Rise events Rise New York re-opened in October 2019. Some data may be affected as a result. VC investment statistics are for the fourth quarter of 2019, provided by Innovate Finance and are not limited to Rise ecosystem companies. 18 / rise.barclays * CreditStacks renamed Jasper 19 / rise.barclays
Case study: Crediwatch The proposition Value A software and data-as-a-service • Reduction in the overall lead platform that provides an automated, time for the Know Your Customer intelligent and curated data marketplace (KYC) process (using consent-based blockchain • Smoother KYC process as only architecture) to aid faster and accurate relevant inputs are required from credit decision-making at scale. The the customer company’s platform uses proprietary credit and other risk assessment models • Improved customer experience to provide actionable intelligence for with reduced onboarding time and dynamic credit management. minimal documentation requested by the bank Key features • Real-time monitoring predicts delinquency with a lead time of a year • Derives insights from distributed and unstructured data sources, • Frees up resource time for front using proven computational office staff enabling them to focus on techniques like Machine Learning, their core work Natural Language Processing and visualisation to help businesses The Barclays partnership make fast and smart decisions • Automates loan portfolio monitoring Crediwatch completed a proof-of- with a predictive engine and alerts concept (PoC) as part of the Barclays • Combines public data with consent Accelerator programme and created data to create a 360 degree picture a customised KYC offering for the Barclays Corporate Banking business. After a six month pilot engagement and additional customisations, Crediwatch has been onboarded as a vendor by Barclays. crediwatch.com 20 / rise.barclays 21 / rise.barclays
Case study: Fluid.ai The proposition Value Fluid.AI is an artificial intelligence (AI) • Resourcing is based on call volumes, platform that uses machine learning to allowing optimal employee allocation drive decision-making for a variety of across departments business operations. The AI is plug-and- • Reduction in hiring costs play so there’s no installation overhead, and is connected to hundreds of • Quicker resolution of queries data sources to maximise intelligent • Drives sales and marketing initiatives decision-making. – explore products interactively, and Fluid.AI also uses AI to create sign up for a bank account or credit sophisticated virtual customer card in minutes assistance for firms with a physical presence. Motion-sensitive cameras The Barclays partnership mounted in a kiosk detect customer reactions, facial expressions and gestures to apply for a loan, assess The Barclaycard Technology team credit card options or get the in India is working with Fluid.AI to latest rates. develop a solution that provides intelligent predictions on demographic, transactional and campaign-specific Key features response data for cross- and up-selling to cards and loans customers. • Genetically evolving predictions that continuously learn from fluid.ai previous decisions and become smarter with time • Speaks to customers and puts them in a digital environment where they can explore using gestures and voice • Automatically recognises customers using advanced facial recognition • The entire customer experience works seamlessly on mobiles 22 / rise.barclays 23 / rise.barclays
Join Rise The mindset of a startup, the expertise of a bank The Rise platform in numbers Why join? What you get: At the #HomeofFinTech, conditions for innovation and growth in financial Unique FinTech workspace 1,000+ services are unmatched. Global like-minded community Individual Rise members We have helped over 175 FinTech companies Access to 175+ investors globally who call Rise home, raise capital and navigate Help from advisors the hurdles of financial and mentors regulation and compliance to build the future of Barclays industry Rise FinTech resident companies financial services. Together. expertise and support rise.barclays Global industry 80,000+ events Yearly visitors (2019) 35,000+ 24 / rise.barclays Social media followers
About Rise, created by Barclays Rise, created by Barclays, is a global community of the world’s top innovators working together to create the future of financial services. With a diverse network of FinTech talent, one of the world’s leading accelerator programmes and workspaces based in the main FinTech hubs of the world, Rise is an exclusive place for FinTech companies to connect, create and scale together with Barclays. To join our community, or keep in touch with the latest Rise news, visit or follow us on: This report is proprietary to Barclays Bank PLC. Every attempt has been made to try to ensure that the information contained in this guide is accurate at the time of publication. However, the views and opinions featured in this article are the views of the authors alone, and do not necessarily reflect the views of RGBL_0192 the Barclays Bank PLC Group (‘Barclays) nor should they be taken as statements of policy or intent of Barclays. Barclays takes no warranties or undertakings of any kind, whether express or implied, regarding the accuracy or completeness of the information is given. Barclays accepts no liability for the impact of, or any loss, however arising, from, any decisions made based on information contained within this report. You should seek further advise based on your circumstances before acting on any of the information included in this report. Rise is a trade mark of Barclays plc, used under licence. Registered in England. Registered No: 1026167. Registered Office: 1 Churchill Place, London E14 5HP. © Barclays 2020
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