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Page |1 Ride off Road Trip 2020
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Ride off Road Trip 2020
Johannesburg - Hazyview - Graskop - Karongwe Private Game Reserve
10 Days / 9 Nights
Introduction
Start Accommodation Destination Basis Duration
Day 1 Courtyard Hotel Rosebank Johannesburg B&B 1 Night
Day 2 Hippo Hollow Country Estate Hazyview DBB 3 Nights
Day 5 The Graskop Hotel Graskop B&B 2 Nights
Day 7 Shiduli Private Game Lodge Karongwe Private Game FB+ 3 Nights
Reserve
Key
B&B: Bed and Breakfast; DBB: Dinner bed and breakfast; FB+: Dinner, Bed, Breakfast, Lunch and Activities Daily
Page |5 Day 1: Courtyard Hotel Rosebank, Johannesburg Day Itinerary ARRIVE IN JOHANNESBURG, SOUTH AFRICA Welcome to the economic heart of South Africa, the beating urban heart – Johannesburg. After your flight to the City of Gold, you will be transported by your friendly local guide to your accommodation for the evening, the Courtyard Hotel in Rosebank. Enjoy the rest of the day relaxing and sipping on a glass of South Africa’s famous wine. Johannesburg Johannesburg is one of Africa’s biggest and most vibrant cities. It is the economic capital of Africa and the gateway to Southern Africa. Although not as famous as other South African destinations, there is plenty to do in Johannesburg and nearby Pretoria. The old city is a multi-cultural mixture of traditional medicine shops, Chinese restaurants, taxi ranks and ultra-modern skyscrapers. There are excellent museums, art galleries and organised tours of historical and political interest. The shopping is Southern Africa’s best and the many restaurants cater for all tastes. The nearby township of Soweto is Johannesburg’s most popular tourist attraction. Overnight: Courtyard Hotel Rosebank Located on Oxford Road in Rosebank, Courtyard Hotel Rosebank is an excellent accommodation option for the leisure or business traveller. The guest accommodations are equipped with air conditioning, TVs, safes, and kitchenettes. Hotel amenities include a lounge area, bar and club lounge, laundry facility, and swimming pool. Activities Johannesburg Rosebank
Page |6 Johannesburg Johannesburg is one of Africa’s biggest and most vibrant cities. It is the economic capital of Africa and the gateway to Southern Africa. Although not as famous as other South African destinations, there is plenty to do in Johannesburg and nearby Pretoria. The old city is a multi-cultural mixture of traditional medicine shops, Chinese restaurants, taxi ranks and ultra-modern skyscrapers. There are excellent museums, art galleries and organised tours of historical and political interest. The shopping is Southern Africa’s best and the many restaurants cater for all tastes. The nearby township of Soweto is Johannesburg’s most popular tourist attraction. Rosebank One of Johannesburg's retail capitals and a premier destination for fashionistas, Rosebank is liberally dotted with designer stores, with local designers such as Young Designers Emporium and Stoned Cherrie featured alongside big name international brands. Along with neighbouring Parkwood, Rosebank is also Joburg's prime art gallery district.
Page |7 Day 2: Hippo Hollow Country Estate, Hazyview Day Itinerary TRANSFER TO KRUGER NATIONAL PARK After Breakfast, you will be transferred to the airport for a short flight east towards the Kruger National park to Kruger Mpumalanga international airport. Here you will be met by your local guide and road captain and have your first Harley experience. You will have a short ride +- 1 hour to familiarize yourselves to the bikes and our roads all guided by the road captain Your 1st ride will take you from the airport on to Hazyview. Luggage and non-riders will follow in an air-conditioned spacious van with one of our experienced tour guides. You will be staying here for the next 3 evenings. Here you will be mere minutes away from the Kruger National Park where an afternoon safari can be arranged or an additional outride can be arranged. Hazyview Surrounded by subtropical fruit orchards, Hazyview is a small farming town and a gateway to the southern part of the Kruger National Park and the Panorama Escarpment. The town and its spectacularly scenic surroundings serve as a popular adventure capital with a remarkable array of exhilarating outdoor activities on offer to suit all ages, tastes and fitness levels. These include, among others: mountain biking, quad biking, ziplining, tubing, abseiling, and river rafting. Whether you are eager to hike the Panorama Route with its breathtaking views and impressive waterfalls, visit the Shangana Cultural Village, or horse ride along the banks of the magnificent Sabie River, Hazyview has something for just about everyone. Overnight: Hippo Hollow Country Estate Hippo Hollow Country Estate is situated outside Hazyview on the Sabie River between the Drakensberg Mountains to the west and the low-lying bushveld to the west. It is the ideal destination from which to access the reserves of the Lowveld and the sights of Mpumalanga. Hippo Hollows is only ten minutes from the Kruger National Park and the panoramic route which includes Pilgrim's Rest, Graskop, Bourkes Luck Potholes, God's Window, the Blyde River Canyon, and the many fantastic waterfalls of the escarpment is close by. Hippo Hollow Country Estate provides the ideal breakaway from the rigorous of city life. The hotel has an 'Out of Africa ' feel about it, and leaves you feeling totally relaxed and refreshed.
Page |8 Day 3: Hippo Hollow Country Estate, Hazyview Day Itinerary FULL DAY SAFARI Today you will experience a full day game drive in the Kruger National Park while trying to spot the Big Five amongst the brush and leopard trees. Did you know? At 2 000 000 hectares, the Kruger National Park is about the same size as the whole of Israel, a little smaller than Belgium and about a third of the size of Ireland. It is home to 336 trees, 49 fish, 34 amphibians, 114 reptiles, 507 birds and 147 mammal species. Activities Hippo Hollow Restaurant Kruger National Park Hippo Hollow Restaurant On Site Here you can enjoy a variety of mouth-watering dishes, whilst taking in the sights and sounds of kingfishers and other beautiful water birds, watching Elephant Whispers elephants having their afternoon drink from the river, or the grazing of the Hippopotamus on the lawn against the backdrop of an African sunset. Seating 200 people, this light and spacious restaurant opens out onto an expansive deck area leaving guests feeling at one with nature. Hippo Hollow Restaurant serves breakfast, lunch and dinner daily from a menu that is constantly being altered and improved to provide new and innovative ways to present local seasonal food at its best. Guests can complement their delicious meals with a selection of fine South African wines from our wine cellar.
Page |9 Kruger National Park Stretching over more than two million hectares, the Kruger National Park is one of the world’s largest game reserves and a truly remarkable destination. Owing to its exceptional size, visitors are able to experience fantastic diversity – from changing scenery and ecosystems to an impressive array of animals, plant life and birdlife. The park is home to over 130 mammals and over 500 bird species. Visitors can look forward to learning about the area’s prehistoric past, enjoying a host of accommodation options, and viewing abundant wildlife including the famed Big Five. The diversity sheer density of wildlife makes Kruger National Park an unforgettable and potentially life-changing experience. Day 4: Hippo Hollow Country Estate, Hazyview Day Itinerary SAFARI This day will start off with an early morning game drive through this unique and private game reserve. After some leisure time and a delicious lunch -enjoy a scheduled game drive for the afternoon and take the rest of the evening to marvel at the beauty of the African bush.
P a g e | 10 Day 5: The Graskop Hotel, Graskop Day Itinerary PANORAMA ROUTE After breakfast, you will make your way out of the reserve and be met by your road captain and motorbikes once again. This will be a full day or riding up the escarpment along the Panorama Route and its lovely mountain pass roads with many interesting stops along the route until we reach our destination for the night Graskop. Overnight: The Graskop Hotel Graskop, situated in Mpumalanga on the Drakensberg Escarpment, not only offers the visitor spectacular scenery and breathtaking views - from here the scenic Panorama Route leads northwards along the edge of the escarpment to the Blyde River Canyon. The historic town of Pilgrim's Rest is just a short hop away. Graskop is also a gateway to the world-famous Kruger Park and its unique wildlife - the town is in the only malaria- free zone situated within easy driving distance from the Kruger Park. Graskop Hotel is a unique artistic experience offering friendly accommodation, contemporary South African art in a variety of interesting settings and culinary delights to be remembered.
P a g e | 11 Activities Graskop Panorama Route Graskop Perched on the edged of the Drakensberg escarpment, the little forestry town of Graskop, meaning ‘Grassy Hill’ is set in the heart of Mpumulanga’s Panorama Tourist Route in northern South Africa. Once a gold mining camp, today it serves as a thriving tourist stopover and base from which to explore the countless natural wonders of the surrounding area. Highlights include: the famous Kruger National Park, the world-renowned Blyde River Canyon, Pilgrims rest, the unique formations of Bourkes Luck Potholes and the three rondavels. Some spectacular waterfalls to view are: Mac Mac Falls, Motitsi Waterfall, Lisbon Falls and the Berlyn Falls. Other popular activities include: descending into the Graskop Gorge on the Graskop Gorge Lift and enjoying a pancake at the ‘Pancake capital of South Africa’. Panorama Route Connecting the Lowveld and the spectacular Drakensberg, sandwiched between the Kruger National Park and the Highlands Meander, the historical Panorama Route is a scenic road in the Mpumalanga Province. The route features sensational views of breathtaking natural wonders, fascinating rock formations, impressive waterfalls, scenic hiking trails, and a myriad of fauna and flora. The quaint little town of Graskop serves as the gateway to this wonderful route. Panorama’s undoubtable highlight is the verdant splendour of Blyde River Canyon, one of the world's largest green canyons featuring lush subtropical vegetation.
P a g e | 12 Day 6: The Graskop Hotel, Graskop Day Itinerary PANORAMA ROUTE This will be a full day for the riders and a full day or excursions for the non-riders. Riders will head down the mountain towards Pilgrim's Rest and continue through to Lydenburg and back around up the escarpment up to the famous Longtom pass very popular among motorcyclists. The non-riders will go to Pilgrims Rest then make their way back to Graskop and on to other sites of the Panorama Route such as the Lisbon falls, Pinnacle Head and Gods window. After the days excusion, the group will meet up again in Graskop for an African inspired dinner. Activities Pilgrim's Rest God's Window Lisbon Falls Pilgrim's Rest Set along the spectacular Panorama Route in the Lowveld region, the charming town of Pilgrim's Rest will soon have guests plotting their search for gold. The well-preserved town is seemingly frozen in time and today it is living museum which has been declared a National Monument to commemorate the gold rush days of South Africa during the late 1800s and early 1900s. The town's history is evident throughout its antiquated shops, hotels and museums. Visitors can look forward to a host of activities including enjoying the Prospector's Hiking Trail, a five-day hike stretching over 60 kilometres, visiting the historic Alanglade House Museum, the former residence of the mine manager, as well as panning for gold, sampling local cuisine and cycling through the scenic countryside.
P a g e | 13 God's Window God’s Window looks out over the Drakensberg escarpment dropping 1000m below, offering a view of the lowveld stretching out towards the Kruger National Park. Magnificent montane forest, canyons, rock formations and waterfalls can all be seen. Lisbon Falls Plunging down a sheer stone cliff, the 92-metre-high Lisbon Falls are surrounded by dense indigenous shrubs and lush grasslands. They are best viewed from a footpath at the base of the cascades, where the crystal clear water splits into a double stream and riverside trees offer shady picnicking spots.
P a g e | 14 Day 7: Shiduli Private Game Lodge, Karongwe Private Game Reserve Day Itinerary TRANSFER TO KARONGWE PRIVATE GAME RESERVE After breakfast, the riders will ride ahead to see God's window and Pinnacle head while the non-riders will experience the magical geology of for Bourkes Luck Potholes where they will be met by the riders. From Bourkes luck the group will head to the Three Rondawels then meander down the escarpment onwards to Hoedspruit and to your luxury lodge for the next 3 nights. Arrive in time for a delicious lunch and an afternoon safari. Karongwe Private Game Reserve Located in the Limpopo Province of South Africa, the Karongwe Private Game Reserve is known for its pristine landscapes, luxury accommodation and abundant wildlife. It also serves as a convenient base from which to explore the world-renowned Kruger National Park which is just 45 minutes away. This magnificent wildlife sanctuary is idyllically set between four different rivers which create the ideal riverine habitats for a diversity of flora, fauna and prolific birdlife to thrive. Visitors can look forward to an array of wonderful activities such as day and night game drives, guided walking safaris, a Bushman skills course, and bird watching. This vast wilderness is comprised of almost 9000 hectares of unspoilt natural landscapes. Don’t miss the opportunity to enjoy excellent leopard viewing opportunities as well as spotting the world-famous Big Five. Overnight: Shiduli Private Game Lodge Welcome to Shiduli Private Game Lodge, The heartbeat of the African Bush. Shiduli Private Game Lodge offers an unrivaled African Safari experience where the warm atmosphere, friendly staff and fine cuisine compliment the excellent game viewing. Fringing the Karongwe Game Reserve, Shiduli Private Game Lodge embodies grace and elegance, yet exudes unsurpassed warmth and hospitality. Guests can step into the relaxed ambience of the lodge with its lush indigenous garden dappled in shade, lounges with Internet facilities, bar, huge sparkling pool and thatched dining areas punctuated with original South African art.
P a g e | 15 Activities Bourke's Luck Potholes Three Rondavels Lookout Karongwe Private Game Reserve Game Drives Bush Walk Spa Facilities Boma Dining Area Game Drive Deck Bourke's Luck Potholes The Treur River plunging into the Blyde River has caused waterborne sand and rock to create huge potholes, some six metres deep, into the bedrock of the river. This natural water feature is known as Bourke’s Luck. There is a well- developed picnic area here and a series of walkways and bridges that enable visitors to get great views of this amazing geological feature. Another attraction at Bourke's Luck is the visitors' centre, which has numerous interesting displays. A newly developed, 180 m circular trail, accessible to the physically disabled, starts at the visitors' centre and has as its main theme the lichens found in the area. Three Rondavels Lookout The Three Rondavels Lookout is famous for its view of the 33 kilometre long gorge that forms the Blyde River Canyon. Its name is due to three hills that resemble African huts and were once called round hovels by the British.
P a g e | 16 Game Drives Morning and Afternoon Game Drives within the Karongwe Game Reserve Bush Walk An Educational Walk concentrating on the Fauna and Flora within the Karongwe Reserve
P a g e | 17 Game Drive Deck Afternoon Tea served on the Game Drive Deck prior to PM Game Drive Day 8: Shiduli Private Game Lodge, Karongwe Private Game Reserve Day Itinerary SAFARI Enjoy an early morning game drive in the brisk bushveld air. Return to camp for a hearty breakfast and some leisure time before lunch and an afternoon game drive. Activities Game Drives Bush Walk Spa Facilities Indoor Dining Area Boma Dining Area Game Drive Deck Optional Recommended Game Drives Morning and Afternoon Game Drives within the Karongwe Game Reserve
P a g e | 18 Bush Walk An Educational Walk concentrating on the Fauna and Flora within the Karongwe Reserve Spa Facilities Shiduli Relaxation Center Indoor Dining Area Indoor Buffet Style Dining Area Boma Dining Area Outdoor Dining Game Drive Deck Afternoon Tea served on the Game Drive Deck prior to PM Game Drive
P a g e | 19 Day 9: Shiduli Private Game Lodge, Karongwe Private Game Reserve Day Itinerary SAFARI Start your day off with an early morning game drive. After some leisure time and a delicious lunch -enjoy a scheduled game drive for the afternoon. Expert Tips No Notes Available Activities Game Drives Optional Recommended Game Drives Morning and Afternoon Game Drives within the Karongwe Game Reserve
P a g e | 20 Day 10: End of Itinerary Day Itinerary TRANSFER TO EASTGATE AIRPORT After your final early morning safari and hearty breakfast, you will be transferred to the Eastgate Airport situated in Hoedspruit. From the airport, you can continue your luxury South African Adventure by visiting Cape Town or experiencing culture like never before back in Johannesburg before you depart on your journey back home.
P a g e | 21
Transport
Flight Information
Date Flight Airline Departure Airport Time Arrival Airport Time Class Ref
Scheduled OR Tambo Kruger Mpumalanga
International Airport International Airport
[JNB] [MQP]
Transfers
Date Company Pick Up Drop Off Time Vehicle
OR Tambo International Courtyard Hotel Rosebank Transfer
Airport [JNB]
Courtyard Hotel Rosebank OR Tambo International Transfer
Airport [JNB]
Urgent Contact Numbers
Company Name Telephone Email Address Contact Person
Famba Famba Tour Design Specialists 0115683738 info@famba- Valentino Meirotti
famba.com
Service Provider Directory
Service Provider Ref. Number Telephone Address
Courtyard Hotel Rosebank +27 11 880 2989 Corner Oxford Road and Tyrwhitt
Avenue
Rosebank
Johannesburg
Hippo Hollow Country Estate +27 13 737 7752 R40 Main Road, Hazyview, Mpumalanga
Shiduli Private Game Lodge +27 15 383 0570 1 Karongwe Reserve
R36 Lydenburg Road
Hoedspruit, 1380
1380
The Graskop Hotel +27 13 767 1244 3 Main Street
Graskop
1270P a g e | 22 Travel Information This vast country is undoubtedly one of the most culturally and geographically diverse places on earth. Fondly known by locals as the 'Rainbow Nation', South Africa has 11 official languages and its multicultural inhabitants are influenced by a fascinating mix of cultures. Discover the gourmet restaurants, impressive art scene, vibrant nightlife and beautiful beaches of Cape Town; enjoy a local braai (barbecue) in the Soweto township; browse the bustling Indian markets in Durban; or sample some of the world’s finest wines at the myriad wine estates dotting the Cape Winelands. Some historical attractions to explore include the Zululand battlefields of KwaZulu-Natal, the Apartheid Museum in Johannesburg and Robben Island, just off the coast of Cape Town. Above all else, its remarkably untamed wilderness with its astonishing range of wildlife roaming freely across massive unfenced game reserves such as the world-famous Kruger National Park. With all of this variety on offer, it is little wonder that South Africa has fast become Africa’s most popular tourist destination. Banking and Currency Currency The currency is the Rand, which is divided into 100 cents. There are R200, R100, R50, R20 and R10 notes. Coins come in R5, R2, R1, 50c, 20c, 10c and 5c. Banking Banks are found in most towns, and are generally open from 09h00 to 15h30 on weekdays and 08h30 to 11h00 on Saturdays (Closed Sundays and Public Holidays). Most of them offer foreign exchange services - with cash, bank & credit cards as well as travellers cheques. You can also obtain cash from automatic teller machines (ATMs). Several international banks have branches in the main city centres. Always advise your bank that you are travelling outside of the country as they might block your purchases if they are not informed. Travel, Transport and Getting Around Travelling around South Africa is relatively easy by air, road and rail. Principal air routes are serviced by SAA and British Airways. There are also low-cost carriers on main routes, namely Kulula.com, Mango and Safair. Facilitating travel around South Africa are 10 airports managed by the Airports Company South Africa (Acsa). In addition, there are some 90 regional airports, including the Kruger Mpumalanga International Airport in Nelspruit and the Skukuza Airport, offering access to the Kruger National Park. An extensive tarred road system makes travelling in South Africa by vehicle convenient and easy. You will find gravel roads in rural areas though. Please note that a valid international driver's licence is required. We drive on the left- hand side of the road. Most global car hire firms have branches in South Africa and Uber is available.
P a g e | 23 Another means of getting around South Africa are inter-city bus services such as Greyhound and Trans-Lux. Metrobus buses are available for in-city transport. Metered taxis must be ordered by telephone.There is the popular MyCityBus system in Cape Town as well as a hop-on-hop-off tourist bus in Cape Town and Johannesburg. The rail system includes the long-haul, inexpensive Shosholoza Meyl Metrorail trains. More luxurious options are the Blue Train, Premier Classe and the steam train Rovos Rail. There is also the Gautrain rapid transit railway system in Gauteng Province llinking Sandton and Marlboro to the O.R.Tambo International Airport and a Commuter Service linking Rhodesfield, Marlboro, and Sandton (east-west link) and Park, Rosebank, Sandton, Midrand, Centurion, Pretoria Central and Hatfield (north-south link). All stations with the exception of the Airport station have integrated car parking facilities. Food, Drink and Cuisine Advice Standards of hygiene in relation to food health and safety in South Africa, are generally high in hotels, restaurants, pubs and nightspots. Tap water in South Africa is safe to drink and cook with when taken from taps in urban areas. Not all tap water in rural areas is safe for consumption, so take precautions if necessary. It is safe to eat fresh fruit, vegetables and salads, and put ice in your drinks. South Africa's fish, meat and chicken are of excellent quality, so there is no need to limit yourself when enjoying the local cuisine. Restaurants are subject to South Africa's food safety control legislation, which is implemented by local government. Regulations include certification and regular inspections by health inspectors to ensure hygienic standards are maintained. Street food is not as common in South Africa as it is in other countries, although vendors selling traditional snacks and meals can be found in city centres and townships. Food safety in such instances cannot always be guaranteed. Climate and Weather South African temperatures, which are measured in centigrade, average at highs of 28°C to average lows of 8°C in the summer months while winter temperatures range from 1°C at night to around 18°C in the day. Average annual rainfall is on the low side at under 500mm a year, making the country somewhat dry. Much of the rain falls in the Western Cape in the winter, differing from the rest of the country, which experiences summer rainfall. On the plus side, the South African climate boasts more than its fair share of sunshine, recording an average of 8.5 hours a day. Clothing and Dress Recommendations Summer Bring clothes that are cool, light and comfortable because summer temperatures can get well into the 30 - 40 degree Celsius range in some areas. Also bring an umbrella or raincoat during summer as this is when most of the country gets its rain, but don't forget a swimming costume (bathing suit). Winter The winters are generally mild, comparing favourably with European summers. But there are days when temperatures dive, especially in high-lying areas such as the Drakensberg, so be prepared with jerseys and jackets. Cape Town gets its rain during the winter season so it’s advisable to bring rain gear along. General Always bring a hat, sunglasses and sunblock as the sun can be strong even in the winter months. Walking shoes are a good idea all year-round, with warm socks in the winter.
P a g e | 24 If you are doing business in the country, business attire (suit and tie) is generally called for in the corporate sector, but media for example generally dress more casually. For game viewing, a couple of neutral-toned items will be useful, but there's no need to go overboard. A good pair of walking shoes is also advisable. For the evening, if you are dining at an upmarket restaurant or seeing a show, smart-casual attire is recommended. Electricity and Plug Standards Electrical sockets in the Republic of South Africa are Type M (SABS-1661). If your appliance's plug doesn't match the shape of these sockets, you will need a travel plug adapter in order to plug in. Travel plug adapters simply change the shape of your appliance's plug to match whatever type of socket you need to plug into. If it's crucial to be able to plug in no matter what, bring an adapter for all types. Electrical sockets in South Africa usually supply electricity at 230 volts AC / 50 Hz frequency. If you're plugging in an appliance that was built for 230 volt electrical input, or an appliance that is compatible with multiple voltages, then an adapter is all you need. If your appliance isn’t compatible with 230 volts, a voltage converter will be necessary.
P a g e | 25
Terms and Conditions
Famba Famba Tour Design Specialists Terms and Conditions
Dear Traveller,
Following please find our Terms and Conditions which you acknowledge with the acceptance of your travel
reservation. We kindly ask you to please read these Terms and Conditions thoroughly before booking!
1. Booking
• The customer offers “Famba Famba Tour Design Specialists (addressed as Famba Famba) a binding travel
contract with the reservation. The reservation must be in writing and can be transferred electronically. It is
done by the customer as well as all participants listed in the reservation. The customer may declare explicitly
and separately to be liable for the contractual responsibilities of all participants and will be held accountable,
besides all others participants signed up by him or her.
• The travel contract becomes binding with the acceptance by Famba Famba. The acceptance must be in
writing. The customer will receive a written confirmation by email.
2. Payment
• After finalising the contract a deposit of 50 percent of the tour price has to be made. This deposit is due no
later than 7 days after completing the contract.
• The remainder of the tour price is due 30 days prior to the commencement of the Flagship tour and Bespoke
Tour or 48hrs prior to a day tour and expected to be transmitted with the reservation number and without a
separate request.
• Short notice Flagship tour/ Bespoke Tour bookings that are within the 30 days prior to the commencement
of the tour require full payment immediately.
• If the full amount is not paid or not paid in time, Famba Famba will be released of its obligations and
reserves the right to the deposit.
3. Services
The content of the contractually agreed upon services is described in the service information (tour character) in the
offer and in the relating data which is part of the tour confirmation. These specifications of the offer and
confirmation are binding for Famba Famba. In any case, additional agreements with Famba Famba must be in
writing.
4. Changes in Price and Services
• Changes of the service or variations thereof after the agreed contents of the tour contract are to be
communicated to the participant without delay. Depending on severity and circumstances Famba Famba will
offer the complete refund of all payments to the participant. Famba Famba reserves the right to adjust the
final price of the tour according to changes in currency exchange rates, national park fees, entry fees, taxes
and transportation costs, which all affect the cost of the tour. This is only possible however if a time of more
than a month is between the acceptance of the contract and the agreed upon beginning of the tour. A price
change of this kind or a change in one of the essential services is possible up to 14 days prior to the start of
the tour.
5. Cancellation by CustomerP a g e | 26
• The customer may cancel any time before the start of the tour. The receipt of the cancellation by Famba
Famba is decisive. This cancellation must always be in written form. If the customer cancels the tour contract
or does not participate in the tour, Famba Famba may ask to remedy the already processed travel
preparations and to be compensated for their expenditures. Famba Famba may combine the cancellation
costs according to the following outline and depending on the time left to the contractually agreed upon the
start of the tour.
In case of a cancellation prior to 30 days until the start of the tour, the cancellation fee is 50% of the full
price of the tour. Later cancellations are charged with 75% of the complete tour price. Deposits for
reservations of Hotels, safari lodges as well as flight reservations cannot be refunded.
• If the customer does not participate in the tour without having filed a written cancellation or does not take
advantage of parts or entire services, all rights to refunds will be waived. It is up to the discretion of Famba
Famba to determine the saved services or other uses on an individual basis or to demand a flat fee from the
customer.
• Should the customer abbreviate or leave the tour before its end due to illness, accident or indisposition, he
or she will be responsible for all additional costs connected and has no right to any refund.
6. Cancellation by Tour Operator
In the following cases, Famba Famba may retreat from or cancel the tour contract prior to the contractual beginning
of the tour.
• Without a Deadline
Famba Famba may cancel the tour contract for an important reason. This important reason can occur
especially if the customer hinders and disrupts the ongoing tour explicitly in the terms of the posted tour
requirements [e.g. for health reasons, ability to perform, assistance with elements of the tour] and after
having received a notice by the tour operator. In case of a cancellation by Famba Famba, the tour operator
reserves the right to the full tour payment.
7. Liability of Tour Operator
• Famba Famba is liable under the due diligence of a good merchant for the careful preparation, the diligent
selection and management of vendors and partner companies, the accuracy of all offered services, in case a
change of service has not been announced by Famba Famba before entering a contract and the correct
delivery and performance of all contractual tour services.
• If transportation with a line traffic carrier (e.g. flight or bus) is part of a tour or attached as an addition to the
tour and the customer receives a relevant ticket, Famba Famba hereby includes foreign services and is not
liable for the services and their performance. The relevant liability in this case will be part of the conditions
of transportation issued by these companies.
• The participation in a tour arranged by Famba Famba is understood as that of an independent traveller, in
own responsibility and at one’s own risk. The customer is responsible for observing the legal conditions of
the destination country as well as for sufficient protection by insurances.
• The tour operator is not liable for damages after accidents that were caused by the customer or caused by
third parties. The tour operator is equally not responsible for the consequences which may arise according
to the specific outdoor risks (see paragraph 9).
8. Special Outdoor RisksP a g e | 27
• Some tours operated by Famba Famba are adventure tours. The tours contain segments like driving on and
off paved roads, crossings of obstacles in the terrain of all kinds, dangers of falling rocks and landslides,
dangers caused by adverse weather conditions, dangers by animals, camp activities with nights spent
outdoors and further dangers which cannot be foreseen due to the character of the tour as an adventure
tour.
• With all offered adventure tours, it has to be noted that there is a heightened risk for illness, accident and
injury. Despite the assistance by the tour operator potential damages cannot be fully excluded, a risk which
is the sole responsibility of the customer.
• Because of the nature of the tour the customer is expected to become familiar with the demands and risks
of the respective tour and to have basic knowledge in first aid. Carrying a travel medicine kit is highly
recommended. On all tours the participation is regarded as that of an independent traveller. The
participation in the tours is under one’s own responsibility and at one’s own risk.
9. Duty to Participate
• The customer is obligated to participate in avoiding and limiting potential damages during the tours and
within the limits of legal regulations. The customer is especially obligated to announce his or her own
complaints immediately and before the end of the tour to Famba Famba and to ask for remedy, if at all
possible, at the same time. Should the customer neglect to communicate a complaint out of his or her own
fault, any eligibility to a reduction or refund shall be waived.
• The customer shall be informed about the person and the contact information of the Famba Famba Tour
guide on location, at the latest two days prior to the commencement of the tour with the mailing of travel
documents.
• In case the assistance by a tour guide cannot be performed as described in the contract, the customer is
obligated to immediately report this fault to the address following these terms and conditions.
10. Exclusion of Claims and Statute of Limitations
• Contractual claims due to complete or partial non-performance or faulty provision of travel services have to
be lodged within one month after the contractual ending of the tour with Famba Famba. Only in case of
missing this deadline without one’s own fault and enforcement of the claim shall be possible after the
deadline.
• Contractual claims of the customer end after a period of two months. The statute of limitations begins with
the day on which the trip was scheduled to end in the travel contract.
11. Passport, Visa and Health Regulations
• The customer is responsible for the correct compliance with all passport, visa and health regulations that are
essential for the participation in the tour. Famba Famba is not liable for the timely issuance and access of
necessary visa by the respective diplomatic mission.
• Each customer should gather information in time about the infection and immunization protections as well
as other prophylactic measures. General information can be obtained from health departments, physicians
experienced in travel medicine and information services of their government.
• In case circumstances arise which will hinder or limit your participation in the tour due to the above-
mentioned regulations, you will not be eligible to a cost-free cancellation of the tour contract.
12. Higher PowerP a g e | 28
• Should the tour be heavily encumbered, endangered or influenced by forces of a higher power which was
not foreseeable during the closing of the contract, Famba Famba may cancel the travel contract.
• Before and during the tour Famba Famba retains the right to change the planned route of the tour if
circumstances should require such measurements or it is deemed inevitable. Changes in route and services
by Famba Famba are permitted in any case of the following unforeseeable, extraordinary circumstances, e.g.
war, strike, inner turmoil, misuse of authority, sovereign orders, governmental limitations of admittance,
limiting measures compared to the hitherto code of practice, natural catastrophes, technical defects on the
transport vehicles as well as higher power or incidents that are equal to the aforementioned.
13. The validity of the Information in the Uncatalogued
• Misprints can occur even with the highest diligence applied. We shall retain the right to changes of the offer
until the final contract is drawn and confirmed.
14. Ineffectiveness of individual Conditions
The ineffectiveness of individual conditions in parts of the travel contract does not constitute the ineffectiveness of
the entire travel contract.
15. Place of Jurisdiction
• The venue of jurisdiction for Famba Famba is Johannesburg South Africa. The traveller can only file a court
claim against Famba Famba at its seat.
• For claims by Famba Famba against the participants of its tours the place of residence of the customer is the
decisive factor, except the claim is directed at full merchants or people who do not have a general
jurisdiction in Europe or against persons, who changed their residence after closing the contract to a place
outside of Europe or, whose place of residence of commonplace of dwelling is not known at the time of filing
the claim. In these cases, the place of jurisdiction shall be in Johannesburg South Africa.
16. Tour Operator
Famba Famba Tour Design Specialists
103 6th Avenue
Melville
Johannesburg
info@famba-famba.com
+27115683738
+27829627122You can also read
