Retirement saving in the UK 2020 - Member experience from Nest, the National Employment Savings Trust February 2021 - Nest Insight
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Retirement saving — Member experience from Nest, the in the UK 2020 National Employment Savings Trust February 2021
Acknowledgements Retirement saving in the UK 2020 Authored by About Nest Insight’s Richard Notley and Matthew Blakstad, strategic partner Nest Insight, London © Nest Corporation 2021 Invesco is an independent investment management firm dedicated to delivering About Nest Insight an investment experience that helps people get more out of life. Building on its strong track record in defined contribution research, and its existing partnership with the University of Cambridge Judge Business School, Nest Insight is a collaborative research Invesco partnered with Nest Insight to unit set up by Nest Corporation to help support its ambitious programme of understand and address the challenges research, publications and events. For facing Nest members and other defined more information, visit: invesco.co.uk contribution savers. For more information, NYSE: IVZ visit: nestinsight.org.uk Nest Insight nestinsight.org.uk 3
Contents Retirement saving in the UK 2020 Contents Foreword 6 Executive summary 8 The UK’s auto enrolment system 12 Chapter 1 Introduction 13 Chapter 2 Nest employers, enrolments and members 15 Growth in membership 15 Employer characteristics 19 Member characteristics 23 Manner of enrolment 27 Member opt-out rates 31 Chapter 3 Contributions 35 Contribution rates 35 Members’ contribution amounts 41 4 nestinsight.org.uk Nest Insight
Contents Retirement saving in the UK 2020 Chapter 4 Pension pots 46 Current pot balances 46 Balances by member characteristics 48 Balances by employer characteristics 50 Chapter 5 Pension investments 51 Nest’s asset allocations 51 Default fund design and usage 52 Default fund glide path 52 Nest’s investment approach and rationale 54 Switching behaviour 55 Investment returns 57 Chapter 6 Transferring and retiring 65 Transferring funds out of Nest 65 Transferring funds in to Nest 66 Retirements 67 Chapter 7 Conclusion 70 Nest Insight nestinsight.org.uk 5
Foreword Retirement saving in the UK 2020 Foreword Given that the lockdown was only a week old when our fiscal year came to an end, we chose to extend our reporting period by six months for this year’s report. In these pages you’ll see data from September 2020 alongside many of the March 2020 results, enabling us to make Helen Dean observations about the impact of the Chief Executive Officer, Nest Corporation early months of lockdown measures on I’m delighted to introduce the third in our people’s saving behaviours. These data series of annual data reports covering show that, in spite of the significant members’ experiences of saving in the disruption created by the pandemic, the Nest pension scheme. This report covers overall story of saving in Nest is one of the fiscal year 2019/20. continuity. Most members continued to save in the same way, with the default This was an eventful year. It began, on options still overwhelmingly 1 April 2019, with the second phased the most used. increase in minimum contributions through auto enrolment, raising members’ We recognise that this continuity owes contributions into pension pots to a total much to the buffering effect of the UK of 8% of band earnings. It ended with the government’s Coronavirus Job Retention announcement of a global pandemic on Scheme (CJRS). The first two phases of this 10 March 2020 and, less than two weeks programme were in place throughout the later, on 23 March, a nationwide period from March to September 2020 lockdown that saw all but essential and we believe that millions of Nest services shut and non-essential workers members benefitted from it. Yet although sent home. Each of these events had a the overall picture remains very stable, profound effect on the saving behaviours we are now starting to see early signs of and financial wellbeing of people in the changes in members’ saving. The UK. In both cases, many observers commentary in this report will draw your predicted that significant numbers of attention to these. Nest Insight will also people would stop saving for retirement. put out supplemental reports to explore Yet to date, the evidence these effects in more detail as early suggests otherwise. trends become clearer in our data. 6 nestinsight.org.uk Nest Insight
Foreword Retirement saving in the UK 2020 It’s too early to tell the full story of how the Covid-19 crisis will impact the pension saving behaviours of our members. We in spite of the significant hope this account will nonetheless be disruption created by the informative, providing a window into how pandemic, the overall story of the CJRS helped to support long-term saving in Nest is one of continuity. saving in the midst of this crisis. We’re also Most members continued to save proud that we continue to provide a safe harbour for our members’ retirement in the same way, with the default savings, even through turbulent times. options still overwhelmingly the most used. Finally, I would like to thank Vanguard for working with us to produce our first two yearly reports looking at the experience of Nest savers as part of their series entitled ‘How the world saves’. This year the Nest Insight team, along with other Nest colleagues, has taken over production of the report. I want to thank all of them for the significant effort involved in putting it together. The change in title to ‘Retirement saving in the UK’ reflects the move to producing these reports in-house. We look forward to bringing you further updates on the experiences of Nest’s millions of members under this new banner. Nest Insight nestinsight.org.uk 7
Executive summary Retirement saving in the UK 2020 Executive summary This report examines the enrolment, Composition of savings and investment experience Nest employers of workplace pension savers in the Over 916,000 employers have chosen UK based on data from Nest, the Nest to provide their workplace pension National Employment Savings Trust. scheme at some point since auto With over 9.5 million members, Nest enrolment was introduced through to 30 is one of the UK’s largest multi- September 2020. The employers choosing employer pension plans. Nest are predominantly small firms or micro enterprises, with 98% of employers using Nest having fewer than Legislative foundations 50 employees. The Pensions Act 2008 requires However, more than half (51%) of Nest’s employers to automatically enrol eligible membership works for mid-sized or large employees into a qualifying workplace employers. Although less than 1% of Nest pension scheme. From 1 October 2012 employers employ 250 or more workers, through 5 April 2018, minimum over one in three Nest members were contributions for automatically enrolled enrolled by firms of this size. employees were 2% of band earnings, These employers span industries. Top with at least 1% being contributed by the sectors are retail, construction, catering employer. By April 2019, minimum and accommodation, and health and contributions had increased to 8%, with at social care. Together over one in four least 3% being contributed by Nest employers are in one of these the employer. four sectors. 1 in 3 Workers in the UK has a pension pot with Nest 8 nestinsight.org.uk Nest Insight
Executive summary Retirement saving in the UK 2020 Composition of Dominance of auto enrolment Nest membership Over nine in ten active members (91%) Nest’s membership skews modestly were automatically enrolled in Nest. towards younger workers on low to Although only 9% of members have moderate incomes. Nearly half of all actively chosen to participate in pension members are aged under 35 and more saving with Nest, they still represent more than half have annual earnings of less than a quarter of a million people, many than £20,000. This, along with the of whom have very low incomes and diversity of the industry sectors where previously might not have saved for Nest members work, suggests that the retirement at all. People who have chosen original objective of auto enrolment has to enrol in Nest are slightly more likely to largely been attained, namely, to ensure earn less than £10,000, be women and be that all workers, including those who are under age 25. younger and earning modest incomes, have access to a workplace pension. Opt-out rates Opt-out rates under auto enrolment Key phrases remained low in 2019/20, at under 8%. As noted in our 2020 supplemental report, Pension pot: retirement savings this indicates that the most recent accumulated in a UK defined increases to minimum contribution rates contribution (DC) workplace pension had only a very minor impact on scheme like Nest opt-out rates.1 Auto enrolment: all eligible jobholders There was a slight rise in the overall opt- in the UK are automatically enrolled by out rate from April to September 2020, their employer into a workplace during the early months of the Covid-19 pension scheme as a default for crisis, which were marked by significant retirement saving changes in the labour market. We will continue to analyse opt-out rates and Active members: employed workers related behaviours as impacts of the who have been enrolled in Nest by pandemic on the UK workforce their employer, or who are self- continue to unfold. employed and have enrolled themselves in Nest Inactive members: Nest members who have not retired, died or opted out but have either left their employment or have chosen to stop contributing Fiscal year: wherever years are mentioned, they refer to Nest’s fiscal 1 Vanguard and Nest Insight, ‘How the UK saves: effects of the second savings rate increase (2020)’, nestinsight.org.uk/ year, which runs from 1 April to 31 March wp-content/uploads/2020/06/How-the-UK-Saves-the- effects-of-the-second-savings-rate-increase.pdf Nest Insight nestinsight.org.uk 9
Executive summary Retirement saving in the UK 2020 The median pot balance for women is Contributions 83% of the median balance for men. This As at 31 September 2020, around four in is a slightly smaller difference than in five employers had enrolled workers at previous years but still a sign of systemic the statutory minimum 8% total differences in the earnings and working contribution rate. Small and micro-sized patterns between the genders. firms tend to stick at these minimum rates, Pot balances increase significantly with whereas larger firms are more likely to age, with those 45 and older having pot contribute more than the minimum. balances around 2.5 times those of Members who were saving with Nest for workers under age 25. the full 12-month period from 1 April 2019 Predictably, balances also rise with to 31 March 2020 had a median total income and length of time as a member annual contribution of £1,231 and a mean in the Nest scheme. (average) contribution of £1,448. This represented a significant increase over the previous year and was a result of the Investment approach phased increase in statutory minimum Assets invested through Nest totalled £9.5 contributions in April 2019. billion as at 31 March 2020. These assets Looking at figures on a monthly basis, were allocated 49% to equities, 23% to Nest members’ median and mean investment-grade bonds, 13% to growth contribution levels did not change credit, 9% to property, 3% to short-term significantly between April 2020 and reserves and 3% to commodities. September 2020. However, in these Slightly more than 99% of members are months there was less of a difference invested in Nest’s default investment between the mean contribution amount strategy, a range of target-date funds, for members who made contributions in the Nest Retirement Date Funds, which every month compared to those who only are designed to change members’ asset made contributions for part of the period. allocations as they progress through working life to retirement. Switching Account balances activity is low. Just over 1% of members changed their investment options in the At the end of September 2020, the fiscal year. More than two thirds of these median pension pot balance in Nest was were automatic switches between funds £606 and the mean was £1,475. As might within the default strategy, for example, be expected, balances are higher among members moving into a post retirement members who are still actively fund upon reaching their retirement age. contributing into their accounts, with a median of £1,614 and a mean of £2,440. 10 nestinsight.org.uk Nest Insight
Executive summary Retirement saving in the UK 2020 Investment returns Transfers and retirements In spite of a downturn in equity markets in The overwhelming majority of Nest March 2020, five-year annualised returns members are still accumulating retirement for Nest Retirement Date Funds were only savings. For the approximately 140,000 marginally behind their benchmarks, with members who have withdrawn assets all alternative fund choices ahead or in from their Nest pot, the majority have line with benchmarks or historical market taken small lump sums. returns. As at 30 September 2020, all Nest funds were performing above their Since April 2017 Nest has enabled benchmarks – some significantly so. members to transfer pension savings to and from other UK-based registered schemes. Around 50,000 members have transferred balances into Nest, with a mean value of £5,300. Around 60,000 members have transferred out, with mean values ranging from below £2,000 for 7.8% those aged under 45 to over £7,000 for those aged 70 and over. Overall opt-out rate through 31 March 2020 Nest Insight nestinsight.org.uk 11
The UK’s auto enrolment system Retirement saving in the UK 2020 The UK’s auto enrolment system The UK introduced workplace pensions Workers can receive tax relief from the scheme auto enrolment in October 2012. government on their contributions, so that Under the legislation, employees and a gross contribution of 5% made by the employers make mandatory minimum employee currently involves a net contributions each pay period into a contribution of 4% for most. pension based on the employee’s eligible earnings. Workers must be automatically Employees can opt out of auto enrolment enrolled if they earn £10,000 or more a within one month of being enrolled. They year with an employer, though they can can also stop contributions at any time. also ask to be enrolled by their employer However, they can’t usually access the if they earn less. Larger employers were money in their pension pot until they brought into the programme first, with reach age 55. employers of all sizes participating by To learn more, see Essentials of the UK February 2018. retirement system The level of minimum mandatory contributions into defined contribution (DC) pension schemes was increased in phases, starting with 2% of band earnings with at least 1% contributed by employers, rising in April 2018 to 5% with at least 2% contributed by employers and rising again in April 2019 to 8% with at least 3% contributed by employers. 12 nestinsight.org.uk Nest Insight
Introduction Retirement saving in the UK 2020 Chapter 1 Introduction This is the latest of Nest Insight’s It goes without saying that March 2020 yearly reports evaluating the was not a normal month for workers, employers or the investment world. The progress of the UK’s auto enrolment fiscal year came to an end just one week system. It uses data from the Nest after the UK government announced a workplace pension scheme to nationwide lockdown in response to the explore the experience of rapid escalation in the spread of the employers and workers using Nest. novel coronavirus and Covid-19 cases. The month also ended in a severe and rapid downturn in many investment It continues on from the two major markets around the globe. The markets reports on Nest’s membership, published went on to recover somewhat, but there under the title ‘How the UK saves’, which has been increased volatility, with some were done in partnership with Vanguard investments performing extremely well Asset Management for the 2017/18 and and others suffering. In addition, many 2018/19 fiscal years. As with those workers in the UK were furloughed from previous reports, we’ll provide evidence their jobs as part of the government’s from a full fiscal year in the life of the Coronavirus Job Retention Scheme (CJRS). scheme – in this case, from 1 April 2019 to We have therefore made the decision to 31 March 2020. include six months of additional data, from 1 April 2020 to 30 September 2020, as part of the report on the 2019/20 fiscal year. These data offer a view of Nest members’ experiences and saving behaviours during the early months of the crisis. Some tables and figures in this report reflect cumulative activity since the beginning of auto enrolment in October 2012. Others show annual activity for fiscal years spanning 1 April to 31 March. The specific time period of statistics is noted in the text and displayed in figures. Nest Insight nestinsight.org.uk 13
Introduction Retirement saving in the UK 2020 Phase two About the Coronavirus Job Retention Scheme — From 1 August 2020, CJRS continued to pay 80% of wage costs up to During the pandemic, the UK £2,500 per month for each employee government has taken a number of on full or partial furlough, but the measures designed to keep as many employer paid their NI and auto employers trading, and as many enrolment pension contributions for employees in work, as possible. Most these employees, both for hours pertinent to this report is the worked and hours furloughed. Coronavirus Job Retention Scheme (CJRS) announced on 20 March 2020. — From 1 September 2020, CJRS began to taper reimbursements, paying 70% The CJRS was rolled out in two main of monthly wage costs up to £2,187.50, phases in the period from March to while the employer paid at least 10%, September 2020: up to £312.50. The employer continued to pay their NI and pension Phase one contributions. — Looking back to 1 March 2020, — From 1 October 2020, CJRS continued employers could claim for 80% of to taper reimbursements, paying 60% wage costs up to £2,500 per month of wages costs up to £1,875, while the for each employee put on furlough. A employer paid at least 20%, up to furloughed worker was anyone who £625. The employer continued to pay remained employed but was not their NI and pension contributions. provided with work. Employers could pay the remaining 20% of wage costs CJRS was scheduled to wind down on for furloughed workers but were not 31 October but was extended from required to do so. The government 1 November 2020 through to 31 March paid the employer’s National 2021. This coincided with the Insurance (NI) contributions and 3% announcement of a nationwide minimum auto enrolment pension lockdown in England lasting four weeks contributions on qualifying earnings and the continuation of restrictive for furloughed employees. measures across parts of the UK. — From 1 July 2020, ‘flexible furlough’ was Under the extended CJRS, employers launched. Employers could bring can once again claim 80% of wage furloughed employers back to work costs up to £2,500 for furloughed part-time and still claim for the wage employees. Any employees made costs of hours not worked. redundant (laid off) after 23 September 2020 could be rehired and furloughed with their wages eligible for claim. 14 nestinsight.org.uk Nest Insight
Nest employers, enrolments and members Retirement saving in the UK 2020 Chapter 2 Nest employers, enrolments and members Nest was created so that every In contrast, member enrolments continue employer in the UK, large or small, to grow significantly year on year. This is due to the higher than average turnover would have access to a workplace of jobs in parts of the economy served by pension scheme that could be used the Nest scheme. to fulfil their new duties under auto enrolment. As at 31 March 2020 From Nest’s inception through to the end of the 2019/20 fiscal year, a total of about one in three workers in the 871,000 employers had used the Nest UK has a pension pot with Nest. scheme at some time to fulfil their auto enrolment duties, a 15% increase in the total universe of employers compared to Growth in membership the end of the previous year. Across these employers there have been 12.9 million Auto enrolment of eligible employees in separate occasions of a worker being workplace pension schemes was done in enrolled in the scheme, a 22% increase in stages, beginning in October 2012 and total enrolments over the previous year. continuing through February 2018. Every employer in the UK was assigned a date It should be noted that this number is by which they had to enrol their considerably higher than the number of employees based on the size of their individual workers who we know have payroll (PAYE) scheme. The first employers been enrolled in Nest. This is because required to take part were the largest, many workers are enrolled more than with progressively smaller-sized once, often by multiple employers. As at employers enrolling their workers. From the end of 2019/20, the Nest scheme had February 2018 all newly eligible active relationships with 791,000 jobholders must be enrolled and all newly employers and 4.4 million members. formed businesses with employees must enrol their eligible workers. While Nest has experienced rapid growth in employer numbers each year since October 2012, the rate of growth slowed considerably in 2019/20, now that the staging of all existing employers into auto enrolment has been completed. Nest Insight nestinsight.org.uk 15
Nest employers, enrolments and members Retirement saving in the UK 2020 Active employers are those who have The start of 2020/21 coincided with signed up to use the Nest scheme and lockdown restrictions put in place to have an active employer account. A small combat the spread of the coronavirus in proportion of employers have departed the UK. During the first six months of the scheme, either because they have 2020/21, which are covered in this report, chosen to move to a different provider or the impacts of lockdown and, later, the have ceased trading. social distancing, venue closures and other measures affecting economic Active members include: activity, were dampened by measures put — workers enrolled in Nest by their in place by the government, notably the employer who are currently in Coronavirus Job Retention Scheme (CJRS) active employment and a range of financial support packages for businesses. It’s already — self-employed workers who have clear that these significantly reduced the enrolled themselves in Nest number of workers who might have lost employment and the number of businesses that might have failed. 871k Employers had used Nest through 31 March 2020 16 nestinsight.org.uk Nest Insight
Nest employers, enrolments and members Retirement saving in the UK 2020 Figure 1. Employers using Nest, year by year 1,000k 916k 871k 800k 760k 632k 600k 400k 331k 200k 86k 5k 15k 0 2013/14 2014/15 2015/16 2016/17 2017/18 2018/19 2019/20 2020/21* Number of employers (in thousands) Active Departed * 2020/21 figures are for 1 April 2020 to 30 September 2020. From 1 April 2020 through 30 September This is a small increase, given that 70% 2020, the number of employers using the more employers left Nest in 2019/20 Nest scheme and the number of new compared to the previous year. enrolments increased in comparison to 31 March 2020 (Figure 1). However, the New enrolments have noticeably slowed rate of this growth was muted by the in the first six months of 2020/21, with only economic effects of the pandemic: the a 7% growth in total enrolments since total number of employers using Nest 1 April 2020. This suggests that although increased by 5% between April and employers may be holding up, they have September 2020. At the same time, the not been taking on new employees at the proportion of employers leaving Nest for rates seen in the recent past. As at any reason, including ceasing to trade, 30 September 2020, overall job numbers did not increase as much as might have have been stable, however, which may be been expected. Around 12% more due to job-protection interventions such employers departed Nest in the first six as the CJRS. months of 2020/21 compared to 2019/20. Nest Insight nestinsight.org.uk 17
Nest employers, enrolments and members Retirement saving in the UK 2020 Figure 2. Enrolments made into Nest, year by year 14m 13.8m 12.9m 12m 10.6m 10m 8.3m 8m 6m 5.6m 4m 3.6m 2.3m 2m 1.1m 0 2013/14 2014/15 2015/16 2016/17 2017/18 2018/19 2019/20 2020/21* Member enrolments (in millions) Active Left Opted out Exited * 2020/21 figures are for 1 April 2020 to 30 September 2020. Since the start of auto enrolment, many In any given year, around four in ten Nest individuals will have changed members leave their employer or choose employment and may have been enrolled to cease making contributions to their in more than one pension scheme as a Nest pension pot. Over time, the result. Some will have been enrolled back cumulative effect is that the ratio of active into the same scheme more than once. to inactive members has become smaller. Of all members who had been enrolled at Nest operates a ‘one pot for life’ scheme, any point through 31 March 2020, 47% which means when it knows that a person were active and 51% were inactive, having already has a pension with the scheme, it left their employer or ceased contributing. combines the accounts into one. When we The remaining 2% had either died, retired remove multiple counts for individuals or transferred out of Nest and so are no enrolled in Nest more than once, we find longer considered to be Nest members. that Nest had 9.2 million members at the end of 2019/20. Since 1 April 2020, the rate of increase in Nest’s membership has slowed, as it has for enrolments. There were only 4% more members at 30 September 2020 compared 9.2m to 31 March 2020 (Figure 2). The balance of active to inactive membership has shifted slightly, with 45% active and 53% inactive. The rate of change in this ratio is in line Total Nest members at with the trend seen in recent years. 31 March 2020 18 nestinsight.org.uk Nest Insight
Nest employers, enrolments and members Retirement saving in the UK 2020 Figure 3. Size of employers using Nest, year by year 100% 1% 3% 3% 2% 2% 2% 2% 14% 10% 36% 80% 45% 60% 98% 98% 98% 98% 43% 88% 96% 40% 20% 41% 21% 0% 2013/14 2014/15 2015/16 2016/17 2017/18 2018/19 2019/20 2020/21* 250 or more 50 to 249 Less than 50 * 2020/21 figures are for 1 April 2020 to 30 September 2020. Employer characteristics Key phrases The phased approach to rolling out auto enrolment across the UK can be seen in Large employers: the changing proportion of larger firms 250 or more employees using Nest. In 2013/14 around 80% of Mid-sized employers: employers using Nest as their workplace 50 to 249 employees pension scheme were mid-sized or large organisations. By 2019/20 these employers Small and micro employers: accounted for only 2% (Figure 3). 1 to 49 employees This breakdown of firm sizes is based upon the employer’s own reporting of their size at the point of registering with Nest. Over time, employers may grow and hire more staff, or be taken over and merged with different-sized enterprises. They may also scale back their operations and reduce the size of their payroll. Nest Insight nestinsight.org.uk 19
Nest employers, enrolments and members Retirement saving in the UK 2020 Figure 4. Workers enrolled in Nest by their employer’s size, year by year 100% 80% 47% 45% 45% 51% 60% 73% 60% 81% 98% 16% 15% 16% 40% 16% 16% 20% 37% 39% 40% 19% 34% 18% 24% 2% 1% 9% 0% 2013/14 2014/15 2015/16 2016/17 2017/18 2018/19 2019/20 2020/21* 250 or more 50 to 249 Less than 50 * 2020/21 figures are for 1 April 2020 to 30 September 2020. Now that all newly formed businesses The number of Nest members has grown must enrol all workers from the point more steadily than the number of when workers become eligible for auto employers using Nest. Between 2015/16 enrolment, we expect virtually all new and 2019/20, the number of registered employers registering with Nest to be employers grew by more than 10 times, small or micro-sized firms. We therefore whereas member numbers grew by just expect the proportion of small and micro over three times. The difference is, of employers using Nest to trend course, a function of employer size. Figure towards 100%. 5 shows that despite making up less than 1% of all employers, those with 250 or more employees account for well over one third of active Nest members. Again, this analysis is based on employer size as self-reported to Nest by employers. 4.4m Active Nest members at 31 March 2020 20 nestinsight.org.uk Nest Insight
Nest employers, enrolments and members Retirement saving in the UK 2020 Figure 5. Distribution of Nest’s membership by employer size Firm size Employers Members Less than 250 99.6% 64% 250 or more 0.5% 36% 63.6% 1 to 4 12% 34.4% 5 to 49 37% 1.6% 50 to 249 15% 0.2% 250 to 499 4% 0.1% 500 to 999 5% 0.1% 1,000 to 4,999 9% 0.1% 5,000 or more 18% 0% 20% 40% 60% 80% 100% Percentage of employers Percentage of active members This distribution of Nest’s membership by The sector composition of Nest’s employer size illustrates the importance employers will be important to track as of auto enrolment in expanding pension the effects of the Covid-19 crisis continue provision to workers in the UK as well as into 2021 and beyond. Two of the top the role of Nest in being available for three industries for employers registered every UK employer, large or small, so that with Nest – retail (8%) and catering and they can fulfil their auto enrolment duties accommodation (6%) – are known to be to employees. suffering higher numbers of employer failures and job losses compared to Employers using Nest are operating other industries. across a wide range of industries, as shown in Table 1 (next page). 2 The top three industry classifications account for over one fifth of Nest employers. 2 Industry classification is self-reported by employers when registering with Nest. Employers can select ‘Other’ in addition to a menu of category options. The field is not required as part of registration, and some employers do not provide a response. These employers are coded as ‘Not reported’. Nest Insight nestinsight.org.uk 21
Nest employers, enrolments and members Retirement saving in the UK 2020 Table 1. Employers using Nest, by industry Industry (self-reported) Percentage of employers as at 31 March 2020 Retail, hire and repair 8% Construction 7% Catering and accommodation 6% Health and social care 6% Professional, scientific and technical 4% Manufacturing 3% Charity 3% Personal services 3% Agriculture, forestry and fishing 3% Financial and insurance 2% Arts, sports and recreation 2% Transportation and storage 2% Administration and support services 2% Information and communication 2% Education 2% Real estate 2% Wholesale 1% Employment (includes temporary agency work) 1% Mining, energy and utilities 0% Public administration 0% International councils and bodies 0% Other 24% Not reported 17% 22 nestinsight.org.uk Nest Insight
Nest employers, enrolments and members Retirement saving in the UK 2020 Nest’s membership is skewed towards Member characteristics younger generations with around 44% of As shown in Table 2 (next page), Nest’s members under age 35, compared with membership as at 31 March 2020 was 37% of employees in the UK labour close to being half active and half market.4 This higher proportion of inactive members, with slightly more younger workers is to be expected as, inactive members. Male members slightly prior to auto enrolment, this population outnumbered female members, with this was far less likely to be saving into a difference more marked in the population workplace pension than older of inactive members. This may suggest generations. that men are more likely to be in more On average, members’ accounts have transient employment and therefore more been active for around three years. likely to stop contributing to their Nest pot because they have left the employer who Table 2 shows how Nest’s active and enrolled them in Nest. inactive member populations differ. Active members tend to be slightly older, A typical Nest member is just under perhaps because younger workers are 40 years old with a median gross annual more likely to be in more transient income of around £19,000. Nest was set employment. Active members are also up to ensure there was a pension scheme more likely to have slightly higher in the UK market that was open to all earnings. This is almost certainly because employers, including those with a high workers in more transient employment proportion of low and moderate earners. are generally lower paid. It’s therefore not surprising that the median income of Nest members is lower than the median for all UK employees of £24,900. 3 However, nearly 30% of Nest members earn above the national median income. This suggests that Nest also serves a significant number of higher- earning employees. 4 ONS, Labour Force Survey, January–March 2020. Summary 3 Office for National Statistics (ONS), ‘Employee earnings in the statistics are available at ONS, ‘Labour market overview, UK’ UK’ (2019), ons.gov.uk/employmentandlabourmarket/ (May 2020), ons.gov.uk/employmentandlabourmarket/ peopleinwork/earningsandworkinghours/bulletins/ peopleinwork/employmentandemployeetypes/bulletins/ annualsurveyofhoursandearnings/2019 uklabourmarket/may2020 Nest Insight nestinsight.org.uk 23
Nest employers, enrolments and members Retirement saving in the UK 2020 Table 2. Nest member characteristics All members Active Inactive as at 31 March 2020 members* members* Total membership 100% 48% 52% Mean (median) Mean (median) Mean (median) Age 39.2 (37.0) 40.4 (39.0) 38.2 (35.0) Scheme tenure 3.2 (3.0) 2.7 (2.6) 3.6 (3.4) Member’s annual earnings, £21,300 £21,600 £20,300 where reported (£18,900) (£19,200) (£18,000) Gender Female 47% 49% 45% Male 53% 51% 55% Age Under 25 7% 9% 6% 25 to 34 36% 30% 42% 35 to 44 23% 23% 24% 45 to 54 19% 21% 17% 55 to 64 13% 15% 10% 65 and older 1% 1% 1% Scheme tenure Less than 1 year 14% 22% 7% Less than 2 years 16% 17% 15% Less than 3 years 21% 22% 21% Less than 4 years 17% 17% 17% Less than 5 years 11% 8% 13% Less than 6 years 11% 7% 14% 6 or more years 11% 7% 14% 24 nestinsight.org.uk Nest Insight
Nest employers, enrolments and members Retirement saving in the UK 2020 All members Active Inactive as at 31 March 2020 members* members* Member’s annual earnings, where reported Less than £10,000 9% 9% 10% £10,000 to £14,999 21% 21% 23% £15,000 to £19,999 24% 24% 26% £20,000 to £24,999 17% 17% 17% £25,000 to £34,999 17% 18% 15% £35,000 or more 11% 11% 8% * Active members are either actively employed by an employer who has enrolled them in Nest or are self-employed. Inactive members have either left the employer who enrolled them in Nest, chosen to stop contributing or been transferred to a different provider by their employer. Nest members by industry When we compare this to Table 1, we see that four of the top six industries in Nest’s members are employed in a wide employer volume are also in the top six variety of industries, as shown in Table 3 for member numbers. The most notable (next page). Over one third of members exception is employment, which accounts are employed in the top three industries for just 1% of Nest employers but 13% of ranked by percentage of members members. This industry encompasses working in them – employment (13%), temporary agencies and recruitment health and social care (11%) and catering firms, which often have large numbers of and accommodation (10%). workers on their books at any one time. The employment industry also has the highest proportion of inactive members to active members. This is unsurprising as workers on temporary agency-style contracts are likely to leave employment at more frequent intervals than those in other industries. £19k Median Nest member’s annual income Nest Insight nestinsight.org.uk 25
Nest employers, enrolments and members Retirement saving in the UK 2020 Table 3. Nest members by industry of their employer Industry All members Active Inactive (self-reported by employer) as at 31 March 2020 members* members* Employment (includes temporary agency work) 13% 7% 18% Health and social care 11% 12% 9% Catering and accommodation 10% 9% 10% Retail, hire and repair 9% 9% 8% Manufacturing 5% 6% 5% Construction 4% 4% 3% Administration and support services 3% 2% 4% Education 3% 3% 2% Charity 2% 3% 2% Transportation and storage 2% 2% 2% Financial and insurance 2% 2% 2% Arts, sports and recreation 2% 2% 2% Professional, scientific and technical 2% 2% 1% Wholesale 1% 2% 1% Agriculture, forestry and fishing 1% 1% 1% Information and communication 1% 1% 1% Personal services 1% 1% 1% Real estate 1% 1% 1% Mining, energy and utilities 0% 0% 0% Public administration 0% 0% 0% International councils and bodies 0% 0% 0% Other 21% 21% 22% Not reported 7% 8% 6% * Active members are either actively employed by an employer who enrolled them in Nest or are self- employed. Inactive members have either left the employer who enrolled them in Nest, chosen to stop contributing or been transferred to a different provider by their employer. Totals may not add to 100% due to rounding. 26 nestinsight.org.uk Nest Insight
Nest employers, enrolments and members Retirement saving in the UK 2020 Manner of enrolment Key phrases Nest was primarily set up to ensure that every employer could meet their legal Eligible jobholders: workers aged 22 duty to automatically enrol eligible up to State Pension age who earn workers. However, other types of worker £10,000 or more annually can be, and are, enrolled in Nest (automatically enrolled) by employers. Non-eligible jobholders: workers aged Workers under age 22 and those over under 22 or over State Pension age, or their State Pension age fall outside of the who earn less than £10,000 annually legislative mandate to be automatically (not automatically enrolled enrolled by their employer. So too do but can opt in) those workers whose earnings are below Entitled workers: non-eligible the earnings threshold for automatic jobholders who earn less than £6,240 enrolment, currently £10,000 per year. All annually (can opt in but their employer of these ‘non-eligible jobholders’ can opt is not required to pay contributions) in to Nest and ask their employer to make payroll contributions into a pension pot Nest has also seen a small number of for them. They may also be eligible to so-called voluntary enrolments. These have pension contributions made into took place during the staging period, their pot by their employer if they when employers were being brought into earn enough. the auto enrolment system at different Non-eligible jobholders, who earn less dates based on the size of their payroll. In than the lower limit for contributions, these cases, the employer needed explicit currently £6,240 per year, are able to opt consent from workers to enrol them in to workplace pension saving but their before the employer’s mandated staging employer does not have to contribute to date. Because these workers had opted their pot. These non-eligible jobholders in, they were not offered the chance to are called ‘entitled workers’ because they opt out in the first month after are entitled to save into their employer’s their enrolment. workplace pension scheme but are not Finally, Nest can be used by self- eligible for employer contributions. employed people as a workplace pension scheme. There is a dedicated enrolment category for these individuals. Under auto enrolment legislation, they are not required to contribute a set percentage of their income or profits. They can make contributions into their pot on a regular or ad hoc basis. Nest Insight nestinsight.org.uk 27
Nest employers, enrolments and members Retirement saving in the UK 2020 As shown in Table 4, the overwhelming Manner of enrolment by majority of active Nest members (91%) employer size have been automatically enrolled. The remaining 9% actively chose to be As seen in Table 4, over nine in 10 Nest enrolled, with just under half of these members have been automatically opting in through an employer and enrolled in the scheme by their employer. entitled to employer contributions, To gain a greater understanding of those meaning they earn at least £6,420 but Nest members who have made an active less than £10,000 a year with the choice to contribute to a workplace employer that enrolled them. pension, we looked at how members’ manner of enrolment varied by their As at 31 March 2020, only 0.3% of Nest’s employer’s size. active members had enrolled themselves as a self-employed worker. Figure 6 shows that smaller organisations are much more likely to have active Although this is a small percentage of the members who have enrolled in Nest as an active membership, the proportion of active choice. This may be a sign that self-employed members increased by some employers seek to reduce the time almost 50% over the previous 12 months. and effort involved in pensions While a tiny proportion of Nest members administration by choosing not to have joined as self-employed workers, in conduct eligibility assessments for staff a Nest member survey conducted in and instead enrol all workers, regardless November and December 2020, 6% of of earnings level. It may also be that small members described themselves as self- and particularly micro employers are employed. However, this status does not more likely to adopt a paternalistic stance show up in the scheme’s administrative towards their workers and actively chose data because these individuals were to invite all staff to enrol in Nest. enrolled by employers rather than self- enrolling as self-employed members. Members who enrolled voluntarily, before their employer’s staging date, were also far more common among micro employers. This finding is perhaps explained by the fact that often the very smallest employers are directly administered by the business owner. In this scenario the employer may have chosen to enrol at a more convenient time than their allocated enrolment date. 28 nestinsight.org.uk Nest Insight
Nest employers, enrolments and members Retirement saving in the UK 2020 Table 4. Nest members by manner of enrolment Active members as at 31 March 2020 Automatically enrolled (eligible jobholder) 91% Opted in – with employer contribution (non-eligible jobholder) 4% Opted in – without employer contribution (entitled worker) 1% Voluntarily enrolled before employer staging 1% Self-employed and enrolled self 0.3% Other 2% Total 100% Figure 6. How active members were enrolled, by employer size 100% Other Voluntarily enrolled before 80% employer staging Opted in without employer contribution 60% Opted in with employer 90% 93% 93% 95% 96% 95% contribution 86% 40% Automatically enrolled 20% 0% 1 to 4 5 to 49 50 to 250 to 500 to 1,000 to 5,000 or 249 499 999 4,999 more 16% Other 14% 2% Voluntarily enrolled before employer staging 12% 4% Opted in without employer 10% contribution 2% 8% 1% Opted in with employer 2% contribution 6% 3% 3% 1% 2% 4% 1% 1% 8% 0% 2% 1% 1% 1% 2% 0% 2% 5% 1% 0% 3% 3% 3% 0% 2% 2% 0% 1 to 4 5 to 49 50 to 250 to 500 to 1,000 to 5,000 or 249 499 999 4,999 more Nest Insight nestinsight.org.uk 29
Nest employers, enrolments and members Retirement saving in the UK 2020 Table 5. How active members were enrolled, by member characteristics Automatically enrolled Active choice All active members 91% 9% as at 31 March 2020 Gender Female 49% 53% Male 51% 47% Age Under 25 8% 18% 25 to 34 31% 23% 35 to 44 23% 21% 45 to 54 21% 21% 55 to 64 15% 15% 65 and over 1% 2% Member’s annual earnings (where reported) Less than £10,000 9% 15% £10,000 to £14,999 21% 21% £15,000 to £19,999 24% 22% £20,000 to £24,999 18% 16% £25,000 to £34,999 18% 16% £35,000 or more 11% 10% Manner of enrolment by member characteristics Members choosing to opt in to Nest are slightly more likely to be lower earners and women than Nest’s automatically enrolled membership, as shown in Table 5. This is unsurprising since the opt-in process is primarily used by those whose earnings are below the threshold for mandatory auto enrolment and women are more likely to be in this group. 30 nestinsight.org.uk Nest Insight
Nest employers, enrolments and members Retirement saving in the UK 2020 In our ‘How the UK saves’ series of Member opt-out rates reports with Vanguard, we looked at how Under the UK’s auto enrolment system, opt-out rates had changed since the end eligible jobholders can opt out of their of the employer staging period.7 In Table employer’s workplace pension provision 6 (next page) we look at opt-out rates within the first month after their auto through the end of 2019/20, compared to enrolment. After this opt-out window, they those for the first six months of 2020/21, can choose to stop making contributions, during the Covid-19 crisis. but they usually cannot access the Before the Covid-19 crisis, opt-out rates savings in this pension pot until they reach were slightly higher for women than men. age 55. Here, we look specifically at rates They were also higher among older of opting out in the first month. workers, many of whom explained this Through the employer staging period, choice at the time by saying one of two which was completed in February 2018, things – that they had other savings in opt-out rates were well below initial place for retirement, or that it was too projections. This can be seen in previous late for them to start saving research by Nest Corporation and Nest into a pension. Insight,5 alongside evidence from other Opt-outs were also much higher among auto enrolment pension providers and workers at micro employers. official sources such as the Department Speculatively, this might be because for Work and Pensions (DWP) and The workers felt a greater degree of empathy Pensions Regulator (TPR).6 Low opt-out with the owners of these businesses and rates were a significant early indication of are opting out to save costs to the the success of the UK’s auto employer. This might be especially true at enrolment system. family-run firms, for instance. During the staging period, opt-out rates In the first six months of 2020/21, opt-out varied as each new cohort of employers rates have increased significantly, to was brought into the system. Rates were almost 11%. Virtually all demographic higher around assigned staging dates, groups have seen an increase in opt-outs. when many employers enrolled all of their Proportionally, opt-out rates have existing staff at once. When employers increased the most for those under age later enrolled new or newly eligible 35 and those employed in mid-sized and workers on an ongoing basis, opt-out large firms. rates were lower. 5 Vanguard and Nest Insight, ‘How the UK saves: the effects of phasing’ (2018), nestinsight.org.uk/wp-content/ uploads/2019/03/How-the-UK-Saves-the-effects- of-phasing.pdf 6 Department for Work and Pensions, ‘Automatic enrolment evaluation report’ (2019), gov.uk/government/publications/ 7 Vanguard and Nest Insight, ‘How the UK saves’, 2019, automatic-enrolment-evaluation-report-2019/automatic- nestinsight.org.uk/wp-content/uploads/2019/11/How-the-UK- enrolment-evaluation-report-2019 saves-2019.pdf Nest Insight nestinsight.org.uk 31
Nest employers, enrolments and members Retirement saving in the UK 2020 Table 6. Member opt-out rates by member and employer characteristics Cumulative opt-outs Opt-outs as at 31 March 2020 1 April 2020 to 30 September 2020 All newly enrolled members 7.8% 10.8% Gender Female 8.1% 10.5% Male 7.5% 10.9% Age Under 25 4.2% 6.3% 25 to 34 5.6% 9.0% 35 to 44 7.1% 10.7% 45 to 54 9.8% 12.3% 55 to 64 18.3% 19.4% 65 to 69 23.4% 27.2% Employer size* 1 to 4 employees 14.0% 13.4% 5 to 49 employees 8.8% 10.5% 50 to 249 employees 6.1% 10.6% 250 to 499 employees 5.4% 9.2% 500 to 999 employees 6.3% 12.1% 1,000 to 4,999 employees 6.1% 10.3% 5,000 or more employees 7.1% 9.5% 32 nestinsight.org.uk Nest Insight
Nest employers, enrolments and members Retirement saving in the UK 2020 Cumulative opt-outs Opt-outs as at 31 March 2020 1 April 2020 to 30 September 2020 Industry* Public administration 21.9% 17.5% Financial and insurance 15.9% 22.6% Agriculture, forestry and fishing 15.5% 29.7% Professional, scientific and technical 14.4% 20.3% Information and communication 13.2% 15.9% Education 12.1% 13.5% International councils and bodies 11.7% 12.9% Charity 10.2% 12.6% Wholesale 9.9% 12.5% Construction 9.8% 13.1% Real estate 9.7% 13.2% Manufacturing 9.1% 12.3% Personal services 8.8% 9.1% Mining, energy and utilities 8.3% 12.0% Transportation and storage 8.2% 8.5% Health and social care 8.0% 8.9% Administration and support services 7.3% 10.2% Arts, sports and recreation 6.9% 8.3% Retail, hire and repair 6.7% 8.9% Employment (includes temporary agency work) 6.4% 8.7% Other 7.5% 9.4% Unknown 7.5% 11.4% * Employer size and industry are self-reported by the employer at the time of registering with Nest. Nest Insight nestinsight.org.uk 33
Nest employers, enrolments and members Retirement saving in the UK 2020 Table 7. Workers’ reasons for opting out Age Under 25 to 35 to 45 to 55 to 65 to Total 25 34 44 54 64 70 No reason given 51% 50% 51% 51% 51% 52% 59% Reason given (totalling 100%) I already save in a 28% 9% 18% 29% 38% 33% 28% pension scheme. I can’t afford it. 23% 44% 34% 26% 17% 9% 8% I don’t trust 9% 11% 14% 11% 8% 4% 2% pensions. I have other sources of income 19% 11% 13% 14% 17% 32% 38% for my retirement. I plan to rely on the State Pension 5% 3% 4% 5% 5% 6% 9% when I retire. Nest isn’t the right 16% 21% 17% 15% 14% 14% 15% pension for me. Rationales for opting out Affordability is the next most popular reason for opting out. This is also far and When workers opt out of being enrolled in away the most common answer given for Nest, they are asked why they have done opting out among those under 35. so. This question is voluntary, and around half of those opting out do not provide an Older age groups also tend to say they answer, as shown in Table 7. have other sources of income for their retirement. These individuals may already Among those who do provide a reason, be drawing down on existing retirement the most popular is that they already provision and have opted out so as not to save into a pension. The frequency of this accumulate another pension pot. answer trends upwards with age. 34 nestinsight.org.uk Nest Insight
Contributions Retirement saving in the UK 2020 Chapter 3 Contributions Minimum contributions into workers’ Contribution rates pension pots were gradually The UK’s auto enrolment regulations set increased after auto enrolment was out the minimum contributions to be introduced in the UK. This report made into workers’ pension pots. To ease covers the first full fiscal year for employers and workers into pension which the minimum contribution saving, mandatory rates were initially set rates have totalled 8%, the highest very low. They were then phased up, over rate set out under current auto two rate increases at 12-month intervals. This process of escalating the minimum enrolment regulations. contributions gradually is referred to as ‘phasing’. Phasing in minimum contribution rates Effective date Total Of which the Balance minimum employer must – usually contributions contribute at contributed by least the worker* Up until 5 April 2018 2% 1% 1% From 6 April 2018 to 5 April 2019 5% 2% 3% From 6 April 2019 8% 3% 5% * Workers can receive tax relief from the government on their contributions, so that a gross contribution of 5% typically means making a net contribution of 4%. Nest Insight nestinsight.org.uk 35
Contributions Retirement saving in the UK 2020 Table 8. Employer contribution rates Percentage of band earnings Percentage of employers contributed by employer to pension pot contributing at rate Less than 3% 2.1% 3% 91.9% More than 3% up to 5% 2.7% More than 5% 3.3% Tables 8 and 9 show the proportion of The vast majority of member contributions paid over 2019/20 by Nest contributions into Nest are made at the employers and members. With phasing of rate of 5% of earnings, which makes up minimum contributions now complete, we the balance to the overall minimum of 8% can see that the vast majority of when an employer is contributing 3%. Of employer contributions into Nest are particular interest are the members made at the minimum rate of 3%. saving at less than 5%. This includes 2.6% of members who are contributing zero It’s noteworthy that a small proportion of percent into their pot. It’s likely that these employers appear to be contributing less members are having their entire 8% than the 3% legislative minimum. This is minimum contribution paid by their likely because some employers use an employer, since only the total minimum alternative, legally permitted basis to contribution and the employer minimum calculate the contributions they make contribution are specifically mandated in towards their workers’ pension pots. For the UK regulations. example, some contribute a percentage of their workers’ total earnings rather than only contributing 3% of qualifying band earnings. This can result in a reported rate that appears to be below the mandatory minimum but in reality often involves a greater gross contribution from the employer. 36 nestinsight.org.uk Nest Insight
Contributions Retirement saving in the UK 2020 Table 9. Nest members’ contribution rates Percentage of band earnings Percentage of members contributed by worker to pension pot* contributing at rate 0% 2.6% More than 0% and less than 5% 3.0% 5% 89.6% More than 5% up to 8% 4.2% More than 8% 0.6% * Member contribution includes tax relief. In our previous yearly reports we showed how the proportion of Nest employers and members paying at or over the The vast majority of employer legislative minimums changed over the contributions are made at the course of the first period of phasing.8 minimum rate of 3%. Around 86% of employers contributed the minimum rate at the time to members’ pension pots. On the same measure, around 84% of Nest members were receiving minimum contributions from their employer. 8 nestinsight.org.uk/wp-content/uploads/2019/10/How-the-UK- saves-2019.pdf Nest Insight nestinsight.org.uk 37
Contributions Retirement saving in the UK 2020 With phasing completed in April 2019, we The member experience has seen less can now assess the degree to which change, with the proportion contributing employers stick with the minimum rates. 5% while their employer contributes 3% As shown in Table 10 the proportion of remaining steady, at around 85%. employers contributing 3% of the total 8% mandatory contribution to the pension pot has fallen to around 76%. It would appear that, as the auto enrolment system continues to mature, employers are being more generous, with almost 13% paying above their required 3% rate. 38 nestinsight.org.uk Nest Insight
Contributions Retirement saving in the UK 2020 Table 10. Relationship between member and employer contribution rates Percentage of employers Member contribution rate* 0% More than 0% 5% More than 5% More Total up to 5% up to 8% than 8% Less than 3% 0.0% 0.2% 2.2% 0.4% 0.1% 2.9% Employer contribution rate 3% 0.1% 0.5% 75.7% 6.5% 1.6% 84.4% More than 3% 0.0% 0.7% 2.4% 4.6% 0.4% 8.0% up to 5% More than 5% 0.6% 0.4% 0.5% 0.5% 0.4% 2.4% up to 8% More than 8% 0.5% 0.2% 0.9% 0.2% 0.6% 2.3% Percentage of members Member contribution rate* 0% More than 0% 5% More than 5% More Total up to 5% up to 8% than 8% Less than 3% 0.0% 0.7% 0.1% 0.0% 0.0% 0.8% Employer contribution rate 3% 0.0% 0.4% 85.0% 3.8% 0.3% 89.4% More than 3% 0.0% 0.9% 2.0% 1.8% 0.1% 4.8% up to 5% More than 5% 2.8% 0.9% 0.2% 0.1% 0.1% 4.1% up to 8% More than 8% 0.4% 0.0% 0.2% 0.1% 0.1% 0.9% * Due to the time lag in receiving contributions and the methodology employed to calculate weighted annualised member contribution rates, data in this table is as at 30 September 2020. A rounding tolerance of 0.05% has been applied to all contribution bands so, for example, a 3% contribution rate covers contribution rates in the band from 2.95% to 3.05%. Note that table 10 shows the proportion of employers contributing at different rates, whereas tables 8 and 9 compare the proportions of all contributions that were paid at these rates. As a result, the total percentages do not match. Nest Insight nestinsight.org.uk 39
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