Residential Tenancy Matters and the Impact of Covid-19 - Kelly Melnyk, Supervising Lawyer July 15, 2021 Contact us: 778-471-8490
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Residential Tenancy Matters and the Impact of Covid-19 Kelly Melnyk, Supervising Lawyer July 15, 2021 Contact us: 778-471-8490
Thompson Rivers University Community Legal Clinic (“TRU CLC”) Introduction 2
TRU CLC TRU CLC is located in downtown Kamloops: 204 – 246 2nd Avenue Kamloops, BC V2C 2C9 (778) 471 - 8490 Current services are being conducted on the phone or by Zoom due to COVID-19 3
About Us The Thompson Rivers University Community Legal Clinic (TRU CLC) is the first student-staffed free legal clinic in the BC Interior. The students work under the guidance of a team of supervising lawyers to provide legal assistance and advice in a range of areas to those who would otherwise be unable to afford legal assistance. 4
Our Purpose The program enables students to use the law as a tool for social justice by working with agencies and local non-profit organizations to improve citizens' access to the justice system, while the students develop skills that will make them better lawyers in the future. 5
Who Can Use Our Services? The service is free and to be accepted for ongoing representation, clients must meet low-income financial eligibility requirements. As well, a law student will conduct an initial interview to determine eligibility based on the nature and scope of the client's issue. 6
Intake Interview An intake interview may be set up by calling the TRU CLC switchboard. The appointment will not occur immediately; it will usually be scheduled within a week. The purpose of the intake interview is for TRU CLC to obtain enough information to determine what assistance, if any, they will be able to provide the client. 7
What Kinds of Issues Can the TRU CLC Help With? • Full Representation in Litigation: • Residential Tenancy; • Employment Standards; • Small Claims (civil claims under $35,000 only); • Human Rights Claims; and • Some Criminal Charges in Provincial Court. 8
What Kinds of Issues Can the TRU CLC Help With? • Full Representation and Limited Assistance in DRAFTING: • Simple Wills – estate gross value under $25,000 and no real property; • Powers of Attorney (not if the client owns real property) and Section 9 Representation Agreements; • Advance Directives; • Notices of Claim and Replies to Claim in Small Claims or the Civil Resolution Tribunal; • Financial Statements for both Supreme and Provincial Court; and • Forms for uncontested Desk Order Divorces. 9
What Kinds of Issues Can the TRU CLC Help With? • Summary Advice, Limited Summary Advice, Summary Information, or Immediate Close: • Family Law Litigation; • Probate or Estate Administration; • Most matters within the jurisdiction of a superior level court; • Business and Commercial Law; • Real Estate and Strata Matters; • Personal Injury Claims; • Issues Arising from Unionized Employment; • Impaired Driving or Traffic Offences; and • Complaints Against Dentists, Doctors, or Lawyers. 10
TRU CLC Residential Tenancy Matters 11
Most Common Issues We Deal With: Evictions • 10 Day Notices to End Tenancy for Non-Payment of Rent • Section 46 Evictions • One Month Notices to End Tenancy for Cause • Section 47 Evictions • Typically due to personal conflicts • Two Month Notices to End Tenancy • Section 49 Evictions • Four Month Notices to End Tenancy (Renovictions) • Section 49(6) • Monetary Orders • Section 38 – Failing to return damage deposits • Section 51 compensation to tenant for failing to take steps to comply with stated purpose of a Section 49 Eviction 12
Most Common Issues We Deal With: Compliance with the Residential Tenancy Act • Neighbour Disputes • Sometimes we can help, but more often it is an inter-personal matter that contains little to no legal element. • Quiet Enjoyment • Section 28 • Typically due to personal conflicts • Has the issue been raised with the Landlord? What steps were taken to fix the problem? • Repairs • Section 32 and 33 • Landlord v Tenant Responsibilities • Landlord Entry • Section 29 13
TRU CLC New Legislative Changes and COVID-19 14
New Legislative Changes • The most important change that has arisen in the last year is the change to evictions related to renovictions: • Section 49(6) permits an eviction for the following reasons: • demolish the rental unit; • convert the residential property to strata lots under the Strata Property Act; • convert the residential property into a not for profit housing cooperative under the Cooperative Association Act; • convert the rental unit for use by a caretaker, manager or superintendent of the residential property; or • convert the rental unit to a non-residential use. 15
New Legislative Changes • Coming into effect on July 1, 2021, the landlord must first demonstrate to an arbitrator that the landlord requires an order to end tenancy and for possession as a result of one of the reasons outlined in s 49(6). • Section 49.2 outlines what is required to obtain the orders: • the landlord has all the necessary permits and approvals required by law and intends in good faith to renovate or repair the rental unit(s); • the renovations or repairs require the unit(s) to be vacant; • the renovations or repairs are necessary to prolong or sustain the use of the rental unit(s) or the building in which the rental unit(s) are located; and • the only reasonable way to achieve the necessary vacancy is to end the tenancy agreement 16
New Legislative Changes • The landlord must satisfy the arbitrator that all four of those criteria have been met before granting the orders. • The order cannot end the tenancy earlier than four months after it is made. • BUT could alternate arrangements be made? Or does the landlord simply think it will be easier or faster to do repairs if the unit was empty? • How long is actually needed for the renovations? 17
New Problems • Repayment plan issues have not materialized • No evictions for unpaid Affected Rent –March 18, 2020 to August 17, 2020 • Rent increases were attempted before the freeze extended • The Rent Freeze has been extended to December 31, 2021- NOT ALLOWED to combine a 2020 increase with a 2021 increase • We are seeing more issues with co-tenants and units that have multiple tenancy agreements • People are leaving to follow the work, not staying to finish the semester – creates havoc for remaining tenants • We are fielding a number of complaints about other residents • Noise complaints, not following COVID-19 protocols, and short tempers 18
TRU CLC COVID-19 Issues: New Protocols 19
New Protocols • The RTB has really pushed the online platform to apply for Dispute Resolution • New RTB Dispute Form for current tenancy effective this month - #RTB-12T- CT (2021/03) • Bringing clients in briefly to swear the Statutory Declaration • Service BC is still how we get clients to file (once they reopened) • All hearings by teleconference still but the student, client and myself are in a larger conference room here • Staying up to date on new Guidelines has greatly helped streamline appearances • Guideline 2B – Ending a Tenancy to Demolish, Renovate, or Convert a Rental Unit to a Permitted Use • Guideline 27 – Jurisdiction 20
TRU CLC COVID-19 Issues: Practice Points 21
Practice Points • The RTB arbitrators follow their Guidelines more than anything else • They are not bound by RTB previous decisions • Technically, they are bound by decisions of the Courts but often still prefer to rely on their individual discretion and the Guidelines • Keep the client focused on the content of their evidence package – anything beyond that will likely not be considered • The Statutory Declaration can help prevent the “Rogue” client – viva voce evidence means surprises for you 22
Question Follow-Up • The RTA could apply to Independent Living Facilities, even if they include a meal service. • If a service that is included as part of the tenancy agreement is changed or suspended, a tenant would have recourse through the RTB: RTA, s 27. • As with any complain regarding an ongoing tenancy, the client should make a written complaint that outlines what the complaint is and a request to correct the issue. • If the landlord does not rectify the situation or provide a satisfactory response to the complaint, that written request can serve as evidence at a hearing with the RTB. 23
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