RESIDENT ADVISOR RECRUITMENT PACK 2021/22 - CAMPUSLIFE.LONDON.AC.UK - UOL HALLS

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RESIDENT ADVISOR RECRUITMENT PACK 2021/22 - CAMPUSLIFE.LONDON.AC.UK - UOL HALLS
Resident
Advisor
Recruitment
Pack
2021/22
September 2021 entry

campuslife.london.ac.uk
RESIDENT ADVISOR RECRUITMENT PACK 2021/22 - CAMPUSLIFE.LONDON.AC.UK - UOL HALLS
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RESIDENT ADVISOR RECRUITMENT PACK 2021/22 - CAMPUSLIFE.LONDON.AC.UK - UOL HALLS
Contents
Introduction										4
Resident Advisor									7
   What it’s like to be an RA?

   Person specification

   Recruitment process

   Responsibilities

   Time commitment

   Tier 4 students

   Outside/additional work (including employment)

   Training and key dates

   Benefits, remuneration and fees

   COVID-19 adjustments

   Eligibility

The Warden’s Team									24
The Intercollegiate Halls of Residence				          28

                                                         3
RESIDENT ADVISOR RECRUITMENT PACK 2021/22 - CAMPUSLIFE.LONDON.AC.UK - UOL HALLS
Introdu

                                             “RAs are one of the pillars that build the
                          community in halls as you’re the first faces you see moving
                    in, to the last when you move out. In between this time we host
             events for residents, provide care and support and generally maintain
     discipline to make the halls a community rather than a bunch of individuals.”

                                                           Amelia, Resident Advisor
44                      DRAFT
RESIDENT ADVISOR RECRUITMENT PACK 2021/22 - CAMPUSLIFE.LONDON.AC.UK - UOL HALLS
uction
 The decision to become a Resident Advisor is not one that should be made lightly. It is a demanding,
 challenging, and rewarding role. The Resident Assistant role is an opportunity for you to build your
 leadership skills, as well as being an ally and role model for fellow University of London students. Please
 consider your commitment carefully as you begin this process. In order to fulfil the expectations and
 responsibilities listed in this application, you must recognise that this position should be your primary
 out-of-class obligation.

 Coming to university is a formative experience for every student, no matter their age; but many of our
 residents are at an especially critical period in their personal and social development. A student’s time in
 our halls may shape elements of their identity and lifestyle for their entire adult life. So the interactions of
 Resident Advisors with individuals and with the wider hall community can carry tremendous immediate
 and long-lasting impact. And it is in this considerable responsibility that the real rewards of the role are
 found.

 Approaching the Resident Advisor role with commitment and enthusiasm will help ensure that your time
 as a Resident Advisor will be one of the most exciting, fulfilling, and memorable times of your life:

 •   you will build mutually supportive relationships;

 •   you will become a valued, respected, trusted member of a community of young adults;

 •   you will develop highly desirable transferable skills;

 •   you might save someone’s life; you will probably stop someone from dropping out of university; and
     you will definitely contribute to the happiness and wellbeing of your hall-mates.

 Should you decide to apply for one of the Resident Advisor vacancies, I wish you the very best of luck
 with your application.
                                                                                          Ravteg Singh Dhesi
                                                                                     Residential Life Manager
                                                                                                    April 2021

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RESIDENT ADVISOR RECRUITMENT PACK 2021/22 - CAMPUSLIFE.LONDON.AC.UK - UOL HALLS
RESIDENT ADVISOR RECRUITMENT PACK 2021/22 - CAMPUSLIFE.LONDON.AC.UK - UOL HALLS
Resident
 Advisor
RESIDENT ADVISOR RECRUITMENT PACK 2021/22 - CAMPUSLIFE.LONDON.AC.UK - UOL HALLS
“Being an RA has been an
                             extremely rewarding experience
                            for me. I have been provided with
                         various opportunities to develop my
                        leadership and teamwork skills. From
                 providing pastoral support to implementing
        disciplinary measures, everyday on the job has been
    training me to become a more empathetic, patient and
                                            confident person.”

                                  Yatana, Resident Advisor

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RESIDENT ADVISOR RECRUITMENT PACK 2021/22 - CAMPUSLIFE.LONDON.AC.UK - UOL HALLS
What is it like to be Resident Advisor?
As a Resident Advisor (RA), you will be in a privileged position to build the community in your hall
and hopefully, positively influence the lives of your fellow students. This position comes with a lot
of responsibility, but equally can bring you a lot of satisfaction and offer the chance for personal
and professional development.

RAs serve as role models, peer counsellors, advocates, policy educators and enforcers,
programmers and leaders. The primary goal of the RA is to support the Warden in the
development of an environment that is conducive to the academic and personal growth of all.

You should always see yourself as a mentor and a resource for residents in your hall. You are there
to provide them with assistance in their personal, interpersonal and academic concerns. RAs must
be role models and demonstrate strength of character, good judgment, flexibility, responsibility,
involvement and commitment to student life and the University.

Following successful completion of the recruitment process, you will be required to attend a
comprehensive training programme, the vast part of which will take place before the Arrival Day.
Your attendance and participation are compulsory, and they are conditions of your voluntary
contract.

The first big opportunity to make an impact on the hall’s life is the Arrival Day which will
take place on Sunday 12th September for the 2021/22 academic year. On this day, you will be
interacting with the new residents and their families, providing them with your assistance and
reassurance. Together with your teammates and Warden, you will have developed a vibrant
programme of social events that the residents will be able to participant in on this day and the
following few weeks. September and October and normally the busiest times for the RA team
as this is when people will form their friendships using the social events platform that you will
have prepared. This process will happen again, on a smaller scale, at the beginning of the 2nd term
(January/February).

The 3rd term is mostly focused on providing residents with a relaxing environment that is
conducive to studying and reducing exam stress. The focus here is on study workshops,
mindfulness sessions and whatever you can think of that will help the residents through this
stressful time.

Throughout the year, you will be required to participate in the duty rota where you will be
available as the first point of contact for any student relating matter, such as wellbeing concerns
or discipline issues. For the duration of your RA contract, the position of the RA takes priority over
all other non-academic commitments. The duty will include office hours (where you are available
for residents to talk face-to-face), building checks and attending any events put up by you and
your team that night.

As you can see, as an RA you will play a crucial role in ensuring that the hall is as close to a ‘home
away from home for your fellow residents and a place where they, and you, can thrive and
develop.

                                                                                                         9
RESIDENT ADVISOR RECRUITMENT PACK 2021/22 - CAMPUSLIFE.LONDON.AC.UK - UOL HALLS
Person specification
                                     ROLE REQUIREMENTS

                                     Experience engaging in an academic environment                                                   Essential
            EXPERIENCE

                                     Cultural awareness, possibly gained through travel, working or studying overseas or
                                                                                                                                      Essential
                                     working with people from different cultures

                                     Experience living in a halls of residence                                                        Essential

                                     Involvement in student-based groups, clubs and/or societies                                      Desirable

                                     Good organisational aptitude; including the ability to plan, manage and prioritise duties
                                                                                                                                      Essential
     SKILLS, APTITUDES & TECHNICAL

                                     ensuring deadlines are met
                                     The ability to identify with others, combined with the capacity to recognise the emotions that
                                                                                                                                      Essential
                                     they are experiencing, in order to help support the individual appropriately
               KNOWLEDGE

                                     Excellent interpersonal and communication skills:
                                     •   The ability to express complex information with clarity both in person and in writing        Essential
                                     •   The ability to deal easily and confidently with people at all levels and from various
                                         background
                                     A demonstrable awareness of health issues, both mental and physical, affecting the student
                                                                                                                                      Essential
                                     population

                                     Insight of approaches for conflict management and resolution                                     Essential

                                     To have completed at least 2 years’ study at bachelors degree level or above by the start
                                                                                                                                      Essential
                                     date of the post
                                     At the point of application must either be enrolled or in receipt of an offer of study on a
                                     full-time course of study or programme of study or research within the federal University of
            EDUCATION / TRAINING

                                     London (see www.london.ac.uk/colleges_institutes.html for details of which Colleges and          Essential
                                     Institutes are included) leading to the award of a bachelors, masters, or doctoral degree, or
                                     a PGCE or MBA

                                     Confidentiality training or an awareness of the importance of confidentiality                    Desirable

                                     Disability and cultural awareness training                                                       Desirable

                                     First aid training                                                                               Desirable

                                     Fire training                                                                                    Desirable

                                     Flexible and able to provide proactive responses during periods of pressure                      Essential
            PERSONAL QUALITIES

                                     Maintains a professional manner and conduct at all times                                         Essential

                                     Through the use of good judgement, acts correctly and makes appropriate decisions on
                                                                                                                                      Essential
                                     their own

                                     Able to work equally well, alone or as part of a team                                            Essential

                                     A strong customer orientated focus, committed to the delivery of a quality service               Essential

                                     Calm and able to respond appropriately in a crisis                                               Essential
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Recruitment process

   1       Online application opens

  2        Interviews
                        Interviews will be held online on
                        MS Teams and may be scheduled
                        between 09:00 - 21:00 on weekdays
                        and weekends.

   3
           Offer(s) made
                        Any candidate who receives an offer
                        for one or more halls will be required
                        to accept/decline offer(s) within 72
                        hours.

                        Candidates who performed well
                        at interview but not immediately
                        appointed, will be placed on a
                        ‘reserve list’ and will be contacted as
                        vacancies arise.

                                                                  11
Responsibilities

                General
     •   being available to residents if they need or want to talk to you
     •   providing excellent customer service to residents that come to you during your duties or
         outside
     •   understanding that you are not just an RA when you are in your hall, but you are an RA all
         over campus; if you hear or see things outside of your building, respond appropriately
     •   participation in welcome receptions to ensure all new students are greeted;
     •   participation in the duty rota of the Hall, including during vacation periods;
     •   organising a lively calendar of events through working with the Hall Association or
         individually as instructed by the Warden and attendance at social events throughout the
         year;
     •   assisting with the organisation of fire drills;
     •   maintaining awareness of the needs of students, dealing with noise, discipline, and health &
         safety problems as they arise;
     •   setting an example by following policies;
     •   understanding the policies set in place and enforce them fairly and consistently
     •   being genuine, but know your boundaries and what conversations are appropriate and are
         not appropriate to have with your residents
     •   remembering to listen to your resident’s needs; understanding what your residents are
         saying will help you with your communication
     •   Resident Advisors are expected to perform around 4 hours of work per week during
         term-time, outside of their rostered “on duty” times. This requirement is likely to be
         greater during term 1 and less during terms 2 and 3;

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When on duty
•   Duty RA is required to be contactable and available in the hall for their entire
    duration of their duty;
•   Resident Advisors can expect to be on duty approximately 52 weekday nights per year
    and 23 weekend days or bank holidays;
•   completing building checks;
•   being a first point of contact for any emergencies that arise during the shift, using a
    contact list to inform members of staff and / or contractors of any problems;
•   completion of duty reports (Duty Summary Report, Incident Reports, Additional
    Reports) during or following each duty shift;
•   fill out duty reports thoroughly (more information is always better than less
    information), correctly (proper punctuation, correct spelling, complete sentences,
    complete resident information etc.) and sumbit in a timely manner;
•   active participation in any events happening on the duty;

           Administrative
•   Resident Advisors must attend fortnightly team meetings (usually agreed amongst
    the Warden’s team at the start of the academic year), regularly scheduled one-to-one
    meetings, attendance at ad-hoc meetings in light of serious incidents;
•   attendance at meetings of the Hall Association or any other committees as designated
    by the Warden;
•   Resident Advisors must seek leave of absence from the Warden if they plan to be away
    from the Hall for more than three consecutive nights;
•   except under exceptional circumstances, Resident Advisors will not have requests for
    leave approved in the first six weeks of the academic year.
•   monitoring and updating relevant social media channels with useful and relevant
    information
•   providing feedback about the social events to the Warden;

                                                                                              13
Pastoral care and welfare
       For some residents, university can be a daunting and challenging time in their lives. Residents will
       require varying degrees of support throughout their time at University and we pride ourselves
       on the quality of pastoral care and welfare support that we are able to provide to our residents.
       Resident Advisors play a critical role in helping the Warden to identify any issues that a resident
       may be facing and to be a part of the pastoral care offered thereafter. We provide Resident
       Advisors with comprehensive training to develop the skills that they will need and they continue
       to work on further developing their skills and resources with the Warden and team throughout
       the year.

         •   providing a point of contact for students within a designated area of the Hall, dealing with
             general concerns on academic, personal and study related matters;
         •   reporting any concerns about student welfare, either general or individual, to the Warden,
             and keeping the Warden fully informed of their activities within the Hall.
         •   know and understand the severity of warning signs for things such as eating disorders, self-
             harming, suicidality, and various mental health concerns
         •   if a resident is showing warning signs but does not want to discuss their situation with you,
             connect them with the appropriate resources
         •   do not overreact to warning signs that you may discover in your residents, but engage in
             appropriate conversation with those residents
         •   connecting residents with resources that will benefit them
         •   working towards finding a happy medium by
             being professional but still being true to yourself
         •   actively engaging in conversation with all residents
             beyond surface level questions

“The role of
Resident Advisor has
developed my interpersonal
skills such as communication and
management. It allows me to enhance my
leadership skills through taking up responsibilities
and organising events. Additionally, I have chances to
meet people from different backgrounds.”
                                                     Tiffany, Resident Advisor
Discipline and conflict resolution
At times, the Warden may need to refer to the Disciplinary Policy to deal with instances of minor
or serious misconduct. Resident Advisors will often be the first to identify disciplinary issues that
arise within the community and assist the Warden with the disciplinary process. For the most
part, Resident Advisors are able to deal with minor misconduct issues in an informal way through
dialogue – setting out the expectations of the Warden’s Team to ensure that the hall remains a
safe, secure and cohesive environment for all that live and work there. Similarly, Resident Advisors
gain training and practical experience of helping to resolve conflicts that may arise between
residents throughout the year and help residents navigate the sometimes challenging nuances of
living in a larger community than they are previously used to.

  •   supporting the identities of your residents, regardless of personal beliefs or cultural norms
  •   listening without judgement or ridicule

            Community building
Building a sense of community is at the heart of all that we do in the Intercollegiate Halls.
Creating an environment that is safe and secure and provides every resident with a ‘home
away from home’ starts from the very moment that a resident is offered a place at their hall
and Resident Advisors play a critical role in achieving this. Some of the ways in which Resident
Advisors contribute to this include:

  •   Planning social events that allow as many resident to participate as possible, particularly
      at the start of the academic year;
  •   Identifying and reaching out to residents that may otherwise go unnoticed to ensure that
      the wonderful diversity within in each hall is understood, appreciated and celebrated;
  •   Getting to know as many residents as possible, especially those who the Resident Advisor
      may be directly responsible for (e.g. those in their section of the hall building);
  •   Supporting the Hall Association Committee to build a shared vision and organise events
      throughout the year.

                                                                                                      15
Time commitment
 On average, Resident Advisors should expect to perform around 28 hours of voluntary work in a
 week*. These hours will be used on:
 • programming;
 • team meetings, one on one meetings;
 • interactions with residents;
 • duty.
 These hours are based on the need of the hall and may include both weekday and weekend hours. Please
 note that the residence hall environment does encounter peak times including opening, closing and
 transition periods. That said, some weeks more than 28 hours may be needed.
 A Resident Advisor is on duty each day of the week (referred to as the Duty RA), as follows:

     Weekdays (Monday – Friday)                                             18:00 – 08:00                    14 hours
     Weekends (Saturday & Sunday)
                                                                            08:00 – 08:00                    24 hours
     Bank Holidays and University Closure Days

 Tier 4 students
 Students who are in the United Kingdom on a ‘General student visa (Tier 4)’
 (https://www.gov.uk/tier-4-general-visa) may only be on duty up to a maximum of 20 hours per week
 during term-time*. Please consider this carefully if you are a Tier-4 visa holder and the impact that this
 may have on you.
 The maximum number of Resident Advisors on a ‘General student visa (Tier 4)’ that can be appointed in
 each hall at any given time is as follows:

                                  Connaught   Eleanor Rosa                    Handel    International     Lillian       Nutford
                   College Hall                              Garden Halls
                                     Hall        House                       Mansions        Hall       Penson Hall     House

      Maximum
      number of         2            2             2              7             1            3              2             2
      Tier-4 RAs

 *In order to comply with the legal requirements for these students, Tier-4 students will perform fewer
 shifts during term time and more shifts during University vacations; conversely, the other Resident
 Advisors in the same hall will be allocated more shifts during term time but fewer shifts during
 vacations.

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Outside/additional work (including
employment)
Participating in leadership roles as well as work experience play an important part of a student’s
education experience. Furthermore, the University acknowledges that a student may need to take
paid employment for financial reasons. However, since the Resident Advisor role must be the primary
opportunity taken, it is paramount that participation in aforementioned activities not be excessive in
time required outside the hall and must not come in conflict with the role. Permission must be granted
by the Warden, if employment outside of this opportunity is desired.

If outside commitments/work has been approved and begins to interfere with the ability of a Resident
Advisor to carry out their role effectively, the RA will need to choose between the RA role and the
additional role.

“The RA role has
helped me grow as
a person. Acting as a role
model for whom students look
up to challenged me to be more
patient, welcoming and compassionate.
You also have the opportunity to interact with
a variety of students and I’ve often found myself
learning from them or enjoying the stories that they
have to tell. Overall, it’s a rewarding job where you can see the
impact of your work everyday.”
                                                        Jean, Resident Advisor

                                                                                                         17
Training and key dates
 To enable Resident Advisors to carry out the role effectively, a comprehensive programme of compulsory
 training is provided over the course of the year.

                  DATES                           LENGTH                           MODE

                                                approx. 3 days
           1st - 30th August 2021                                                  online
                                        to be studied independently

          1st - 3rd September 2021
                                                   6 days                 in-person (small-group)
         & 6th - 8th September 2021

               January 2022                        2 days                 in-person (small-group)

                March 2022                         2 days                 in-person (small-group)

 We anticipate that Arrivals Day will be on 12th September 2021 and all Resident Advisors are
 expected to be in attendance on:

     •    Preparation Day: Saturday 11th September 2021 between midday and 16:00

     •    Arrival Day: Sunday 12th September 2021 between 09:00 - 18:00

 Annual leave will not be granted for the period 1st September – 7th November 2021, except for
 exceptional circumstances at the discretion of the Warden.

 The University provides all Resident Advisors with a mandatory and comprehensive training programme
 before their commence their roles. RA Training has previously been conducted over nine days, at the
 end of August/beginning of September, and includes topics such as Mental Health First Aid; conflict
 resolution, drug awareness, health & safety, safeguarding, suicide prevention, community building,
 social programming, equality & diversity, LGBTQ+ awareness, report writing etc. In light of recent
 government guidance relating to social distancing and COVID-19, RA Training 2021 will be delivered in
 a blended learning format through online delivery and small-group in-person training. All appointed
 Resident Advisors are expected to complete the mandatory training programme and failure to do so will
 result in the voluntary agreement being terminated.

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“As an RA, the most comprehensive
benefit that you will receive will be
extremely valuable life skills that this role will
provide. You will learn how to stay calm in high-
pressure situations, and are given incredible tools
and training from UoL to deal with any situation that
this role will entail, and work as a cohesive team.”

                                             Tom, Resident Advisor
                                                                     19
Benefits, remuneration and fees
 •   Successful applicants will be offered a standard single room in the Hall that they are appointed with
     an 80% rebate of the 2021/22 charges, subject to the standard Licence Agreement applicable to all
     student residents.

 •   Resident Advisors may have the opportunity to upgrade their accommodation, at the Warden’s
     discretion, and will be charged the difference in fees alongside the 25% charge for their
     accommodation. The number of rooms available for upgrade are limited.

 •   Resident Advisors will be invoiced and expected to make all payments within the stipulated time. Any
     accrued debt could result in the Resident Advisor’s contract being terminated.

 •   Resident Advisors will not be offered employment contracts with the University since these are
     voluntary positions where subsidised accommodation is provided in recognition of duties performed.
     No other payment is made and since these are voluntary positions, Resident Advisors will not be
     members of staff of the University of London.

 •   Resident Advisors will be expected to agree to and sign a Code of Conduct upon appointment. Any
     failure to adhere to the Code of Conduct and/or the general hall regulations will be reason for the
     Resident Advisor’s volunteer position to be terminated.

 •   The accommodation (including all standard meals in the dining hall, in a catered hall of residence)
     is in a large standard single room in the hall where you will be carrying out the duties of Resident
     Advisor.

 •   Appointed applicants will be required to pay the usual deposit required.

 •   All Resident Advisors are required to move in to their hall starting from Friday 27th August 2021 (after
     10:00) and no later that Monday 30th August 2021 (before 16:00).

 COVID-19 adjustments
 The COVID-19 global pandemic has altered a lot of the ways in which we work in society – including
 the Intercollegiate Halls. Whilst the University has and will continue to address the challenges raised by
 COVID-19, including the Resident Advisor role, all applicants are encouraged to very carefully consider the
 impact that the pandemic may have on their health, studies and social life when applying for this role.

 It would be impossible to predict what the 2021/22 academic year will look like. However, factors
 including, but not limited to, future national lockdowns or public health restrictions within the
 hall may at various points in the year, result in a greater emphasis on some aspects of the role (e.g.
 disciplinary matters and welfare support) than others. Whilst we very much hope to return to some
 sense of ‘normality’ in the near future, - e.g. where Resident Advisors can support Wardens in traditional
 community building activities - we are unable to make any assurances, whilst the pandemic continues.

20
“The often asked interview question
of “ describe a situation when…” can
always be answered using an experience
from your time as an RA as the role covers
most imaginable desirable attributes on a job
specification (time management, team work, crisis
response, event management, pastoral care, budgeting,
mental health support, understanding of building
management and conflict resolution.”

                                               Emily, Resident Advisor
                                                                         21
Eligibility
 To be eligible for a Resident Advisor position, you must:

 i.     be enrolled on a full-time course of study or programme of study or research within the federal
        University of London (see this page for details of which Colleges and Institutes are included) leading
        to the award of a bachelors, masters, or doctoral degree, or a PGCE; and

 ii.    by the start date of the post, have completed at least two years’ study at bachelor’s degree level or
        above at any recognised university; and

 iii.   entitled to work at least 20 hours per week in the United Kingdom (if you are not a European Union
        citizen, you should check your visa and confirm with the UK Border Agency what work restrictions
        apply to you; and

 iv.    successfully undergo an Enhanced DBS check (a list of required documents can be found online
        www.gov.uk/dbs-check-applicant-criminal-record) or successfully undergo a Police Check from their
        local country; and

 v.     not have previously lived in the Intercollegiate Halls (within the last 5 years) for more than two years
        - unless readmission was granted on the grounds of a medical condition or disability affecting their
        physical or mental health; and

 vi.    not previously have served as a Senior Member (prior 1st September 2018) or a Resident Advisor/
        Senior Resident Advisor (after 1st September 2018) at the University of London for more than one
        academic year; and

 vii. Resident Advisors can be appointed for a maximum of two years and must re-apply for a second
      year as part of the normal recruitment cycle; and

 viii. applicants, including current/former residents, Resident Advisors or Senior Resident Advisors who
       have received a disciplinary warning/fine/expulsion notice for minor or major misconduct within
       the past 5 years will not be eligible to apply for this role; and

 ix.    Under very exceptional circumstances owing to operational needs, a Warden may make the case to
        the Residential Life Manager for a Resident Advisor to be appointed for a third and final year. This
        recruitment process is separate and subsequent to the main recruitment cycle.

 This is a compulsory live-in appointment.

 Resident Advisors must seek prior approval from their Warden for any time away from halls that is
 longer than 3 nights in duration.

22
“Being an RA has been one of
the best decisions I’ve made. It
has been incredibly rewarding to help,
empower, and support in any way the
new students coming to live at UoL halls. It has
also been a great opportunity for personal growth
through thinking deeply, problem solving, reflecting
and discussing with the team any issues that were more
challenging.”

                                                         Yiorgos, Resident Advisor

                                                                                     23
The
Warden’s
Team
Warden’s Team at the Intercollegiate
 Halls of Residence
 Each of the Intercollegiate Halls has a Warden: a resident member of staff responsible for student pastoral
 care and welfare, discipline and conflict resolution, and development of the community and social life
 within the hall.

 Resident Advisors support the Warden and help to promote a supportive and harmonious living
 environment in Hall. The team plays a vital role in welcoming students primarily in September/October
 and offers help and guidance throughout the year with problems such as academic difficulties, health or
 emotional issues, social concerns, and disputes between residents.

 Wardens are usually employed full-time as academic or senior administrative staff within the University
 of London and are responsible to the Residential Life Manager.

 Resident Advisors are students who are not employed by the University but undertake their duties on a
 voluntary basis in return for discounted accommodation in the Hall.

 “Being
 an RA is a
 big confidence
 builder. The skills that
 you have (some of which
 you acquire in an RA training)
 are put to a test when you become
 an RA. You quickly learn to apply them
 whilst executing your RA duties and as a result
 you become much more confident in yourself, not least
 because the skills you need as an RA are directly applicable to
 areas outside the RA domain.”
                                                        Marko, Resident Advisor

26
Warden’s Team structure

                                              Resident
                       Warden   Vice-Warden
                                              Advisors

    College Hall         1           -           5

  Connaught Hall         1           -           5

 Eleanor Rosa House      1           -           6

    Garden Halls         1          1           15

  Handel Mansions        1           -           2

 International Hall      1           -           8

 Lillian Penson Hall     1           -           5

   Nutford House         1           -           5

                                                         27
The
                   Intercollegiate
                          Halls of
                        Residence
     The University of London is unlike many other universities, insofar as it is a federal
     University, consisting of a 18 independent member institutions.

     When studying with the University of London the student belongs to a
     particular member institution as well as the University of London. This
     allows students to have access to a wide range of facilities and services,
     including the University of London’s Intercollegiate Halls of Residence,
     which accommodate students form all the member institutions.

     Many halls of residence are also available to members of
     the public during vacation periods, and in addition, offer
     conference facilities all year round.

     For further information on each of our intercollegiate
     halls please visit www.halls.london.ac.uk.

28
College Hall
     Malet St, Bloomsbury, London WC1E 7HZ

     There are around 330 room at Collage Hall, the vast majority of which are single en-
     suite.

     The hall accommodates undergraduates and postgraduates as well as students under 18
     years old, couples and students with physical disabilities.

     Located in the heart of Bloomsbury, College Hall has plenty of common areas,
     including a TV room, as well as an outdoor garden.

     If you would like to have an informal chat about the hall and the RA position, you can
     get in touch with the warden.

     For more information about College Hall please visit our website.

 Connaught Hall
     36-45 Tavistock Square, London, WC1H 9EX

     Connaught Hall is one of our smallest halls of residence with just around 230 students
     living here, mostly in single rooms with shared bathrooms.

     The hall accommodates undergraduates and postgraduates as well as couples.

     Centrally located, the hall has a lot to offer; cosy atmosphere, common rooms, music
     room, an outdoor garden and its very own bar!

     If you would like to have an informal chat about the hall and the RA position, you can
     get in touch with the warden.

     For more information about Connaught Hall please visit our website.

30
Eleanor Rosa House
    2 Lett Road, London, E15 2RA

    This Intercollegiate Hall opened in 2019 and accommodates 510 students who either
    share a flat or live on their own in a studio.

    The hall accommodates undergraduates and postgraduates as well as students with
    physical disabilities.

    The hall has social areas with beautiful views of the London skyline, roof garden and a
    bookable kitchen to host your friends for a meal. The hall is fully self-catered.

    If you would like to have an informal chat about the hall and the RA position, you can
    get in touch with the warden.

    For more information about Eleanor Rosa House please visit our website.

Garden Halls
    1 Cartwright Gardens, WC1H 9EB

    Garden Halls accommodates 1200 students in mostly single en-suite rooms.

    The hall accommodates undergraduates and postgraduates as well as students with
    physical disabilities.

    Just a 2 minutes walk from King’s Cross, this very modern hall of residence has plenty
    of social areas and easy access to tennis courts.

    If you would like to have an informal chat about the hall and the RA position, you can
    get in touch with the warden.

    For more information about Garden Halls please visit our website.

                                                                                              31
Handel Mansions
         3 Handel Street, London, WC1N 1PA

         Handel Mansion is our smallest hall of residence with just over 70 bedrooms.

         The hall accommodates mostly postgraduates as well as 2nd and 3rd year
         undergraduates.

         The hall is a collection of cluster flats where a small group of students share a kitchen
         and bathroom.

         If you would like to have an informal chat about the hall and the RA position, you can
         get in touch with the warden.

         For more information about Handel Mansion please visit our website.

     International Hall
         Lansdowne Terrace, London, WC1N 1AS

         International Hall is a home to over 800 residents. The vast majority of rooms are
         single with shared bathroom, studios and flats.

         The hall accommodates undergraduates and postgraduates as well as couples,
         families and students with physical disabilities.

         The hall has plenty of social areas, a beautiful courtyard garden and it’s also a perfect
         place to live with your loved ones.

         If you would like to have an informal chat about the hall and the RA position, you can
         get in touch with the warden.

         For more information about International Hall please visit our website.

32
Lillian Penson Hall
    15-25 Talbot Square, London, W2 1TT

    With over 300 residents, this hall offers mostly single en-suite rooms, studios and flats.

    The hall accommodates undergraduates and postgraduates as well as couples.

    Located in west London, just 5 minutes walk from Paddington. The hall has a few
    common room (including a TV room) and a music room.

    If you would like to have an informal chat about the hall and the RA position, you can
    get in touch with the warden.

    For more information about Lillian Penson Hall please visit our website.

Nutford House
    Brown Street, London, W1H 5UL

    There are around 200 rooms which recently have been refurbished, all with shared
    bathroom spread across 3 buildings.

    The hall accommodates undergraduates and postgraduates as well as students under
    18 years old.

    The hall is located near Marble Arch and has common rooms, music room and a
    wonderful garden for the residents to enjoy.

    If you would like to have an informal chat about the hall and the RA position, you can
    get in touch with the warden.

    For more information about Nutford House please visit our website.

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If you think you have the qualities
      needed to make a difference
              as a Resident Advisor
                 - we would love to
                     hear from you.
For further information please visit our
website or contact us at:

Residential Life

Senate House
Malet Street
London
WC1E 7HU

This material can be made available in alternative formats upon request.
Please contact residential.life@london.ac.uk

campuslife.london.ac.uk
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