REPORT OF THE 2013 ELECTION REVIEW PANEL

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REPORT OF THE
2013 ELECTION REVIEW
PANEL

                       CUPE 3787
REPORT OF THE 2013 ELECTION
 REVIEW PANEL
 November 2013

Introduction
                                                          Our Party has a laudable record as government in
The May 2013 provincial election results are a            BC. We spearheaded major changes to BC’s labour
source of frustration and profound disappointment         laws, reformed land use planning and established a
for everyone connected to the BC New Democratic           successful system of public auto insurance under
Party. For party members, activists and supporters        the Barrett government in the 1970s. In the 1990s,
it represented a lost opportunity, the opportunity        during two consecutive terms as government, NDP
to finally put BC back on the right track after 12        governments improved access to post-secondary
years of reckless BC Liberal rule. For NDP MLAs           education, placed limits on class size in K-12
the results offset the strong showing over the last       education and established a world class system of
four years as they held the government to account         protected areas across the province.
for their numerous failures and scandals. For BC          Across Canada, New Democrats have shown
NDP campaign staff and volunteers the results             similar leadership, forming government in four
undid the months of hard work and organizing              other provinces and the Yukon. In Manitoba,
that took place not just during the 28 days of the        the provincial NDP has held government for
campaign, but also in the months leading up to            almost fifteen years. At the federal level, under
that campaign. Despite those deeply felt reactions,       the leadership of the late Jack Layton, the federal
the BC NDP must not let those frustrations                New Democrats are now the Official Opposition
and disappointment define our efforts over the            in the House of Commons. That legacy of electoral
next four years to build both a strong political          success serves as a reminder to Party members
organization capable of winning in 2017 and an            here in BC that it is through our shared values as
effective Opposition in the Legislature to hold the       New Democrats that we will be able to gain the
new government accountable over the next four             confidence and support we need to win in 2017.
years.

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Election Review

It’s with that perspective in mind that the Provincial       Cindy Oliver, President of the Federation of Post-
Executive of the BC NDP tasked the Review Panel              Secondary Educators and chair; Andy Ross, former
to evaluate the Party’s 2013 campaign and assess             President of the Canadian Office and Professional
the changes needed to ensure electoral success in            Employees Union, Local 378; Eugene Kostyra,
four years. The review Panel’s Terms of Reference            former Manitoba cabinet minister and senior
included:                                                    advisor to Premier Gary Doer; and Pam Sihota,
    • Evaluating the 2013 campaign with a                    a law student in Terrace, BC. The Panel members
    view to determining the reasons for the loss             volunteered their time to undertake this review.
    including a review and assessment of the                 Budget constraints limited the means by which the
    strategies and tactics of the BC NDP 2013                Panel was able to gather input, however, that did
    campaign.                                                not prevent thousands of activists and members
                                                             from completing online surveys and drafting
    • Identifying the successes that should be
                                                             written submissions. The Panel also received survey
    built upon.
                                                             information from candidates who ran in the 2013
    • Recommending        steps    to     make               election; over 25% of those who ran for the BC
    improvements and prepare a winning strategy              NDP in the election provided us with information
    in 2017.                                                 from their online survey. As well, several candidates
    • Ensuring that the review assessed                      also provided the Panel with written submissions
    constituency preparation, technical and                  that addressed their concerns about the 2013
    logistical preparations, communications,                 campaign. The labour movement was also a major
    fundraising, central campaign decision                   contributor to the Review Panel’s work, providing
    making, selection of campaign leadership,                written submissions as well as participating in
    advertising and media relations, ethnic                  a direct interview with Panel members. While
    outreach, voter contact, candidate selection,            the Provincial Office and Staff were extremely
    relationship between the central and local               supportive through all of our work, a number
    campaigns, platform and policy development,              of documents, including the campaign strategy,
    role of the leader, stakeholder relations                were not available and others, such as polling and
    including with community leaders, business,              focus group reports arrived late and could not be
    social movement, ethnic communities,                     reviewed. Having access to those documents in a
    environmental movement, affiliated unions,               timely fashion would have provided the Panel with
    and labour movement.                                     additional background data on various aspects of
                                                             the campaign as well as information used in the
    • Reviewing and assessing the BC NDP’s
                                                             development of both the Party’s platform and the
    broader relationship with the voters of British
                                                             campaign’s key strategic decisions.
    Columbia including an examination the
    BC NDP’s base of support compared to the                 The input gathered from Party members and
    changing demographics of the population and              activists came primarily from an online survey.
    the impact of vote splitting with other parties.         Over 3,000 party members completed the
                                                             survey, providing the Panel with a strong starting
The Review Panel was appointed by the Provincial
                                                             point for the drafting of this report. The written
Executive in late July, but began its formal process
                                                             submissions from candidates, campaign managers,
of review in late August. The members include

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Election Review

Constituency Associations, Party Committees and                lead to the resignation of Mr. Campbell and the
MLAs also contributed invaluably to the drafting               potential demise of the province’s right-wing
exercise. As well, through a series of interviews              coalition.
with the Leader, key staff, the Provincial Office              When it was announced, Mr. Campbell hoped, no
and the Campaign Team, the Panel was able                      doubt, that whatever controversy it spawned would
to develop further insights into the details of                be short-lived. He was wrong. It created enormous
the campaign. We have summarized, as much                      tensions within his Cabinet and within sectors
as possible, all of the input into this report. Our            of the province’s business community. There was
summary has been divided into a number of key                  a widespread public backlash as well, one that
themes that emerged over the course of our review.             undercut BC Liberal support across wide sections
Those themes reflect not only the important                    of their traditional voter base. More significantly for
chronological narrative of the campaign and its                the BC NDP, it created the opportunity to brand
lead-up, but also some of the important strategic              the BC Liberals as untrustworthy and dishonest. It
questions that everyone from the Party Leader to               took until the Fall of 2010 for the full impact of the
the campaign volunteers struggled with during the              HST fiasco to finally force Mr. Campbell to resign.
campaign itself. In the final section of this report
                                                               The ensuing leadership contest for the BC Liberals
we outline the major recommendations from our
                                                               did little to repair the damage done by the HST.
review. We recognized early on in our process that
                                                               Although Christy Clark won the leadership,
some aspects of our review would require follow-on
                                                               she faced a divided Caucus. The prospect that a
work by all levels of the Party. Where appropriate,
                                                               province-wide referendum on the HST could well
the recommendations flag those areas where this
                                                               force her government to withdraw it loomed large.
follow-up work is needed.
                                                               As well, her initial plan to call a snap election in
BC’s Shifting Political Landscape, 2010-2013                   mid-2011 faced stiff opposition within her Caucus
It would be a mistake to simply look at the results            and Cabinet. Unable to push through on that plan,
of the May election as being the culmination of                Clark was forced to launch a legislative session
28 days on the campaign trail. In the months and               in the fall of 2011, a session in which she had no
years leading up to the start of the campaign, key             substantial agenda to advance.
events, especially those affecting the BC Liberals,            During this period the BC NDP MLAs succeeded
had a major impact on the strategies implemented               in framing the new Premier and her government
during the 28-day campaign.                                    as lacking both the mandate and an agenda that
Within the first sixty days of winning the 2009                had any measure of support among BC voters.
election, the BC Liberals unveiled one of the most             As Clark lurched from one legislative gaffe to
cynical flip-flops in the history of the province: their       another, it became increasingly obvious that she
decision to implement the Harmonized Sales Tax                 lacked the policy depth needed to run the province.
(HST). The announcement made by then-Premier                   That pattern continued through to the end of the
Gordon Campbell and his Finance Minister Colin                 legislative session in March 2013 during which
Hansen unleashed a firestorm within the public at              time Clark’s approval ratings plummeted, divisions
large as well as within the ranks of their party and           within her party became more public and the sense
their supporters, a firestorm that would eventually

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Election Review

that her government had simply “run out of ideas”           the campaign was another example of a missed
and was headed for electoral defeat became more             opportunity on the part of the BC NDP campaign
widespread in the minds of voters.                          to define Clark and her track record as Premier.
During this period as well, BC Liberal support              ‘Memo to File’ and Attack Ads
trended steadily downward. The shift in public              Having won the NDP leadership race Adrian
opinion, while good news for the BC NDP, became             Dix faced a very specific challenge: addressing the
something of a two-edged sword. As Clark’s policy           “memo to file” issue. Certainly the legislative press
and political failings became more evident and              gallery was well versed on the issue and was quick
her prospects in May 2013 looked increasingly               to question him on it after he won the leadership
grim, the BC NDP was seen as a “government in               in April 2011. His response at the time was direct,
waiting”. That label tended to shift the focus away         thoughtful and appeared to satisfy many who
from further scrutiny of the Clark government’s             thought that the issue was behind him.
prospects and, instead, intensify the scrutiny of the
                                                            However, for BC Liberal supporters, the memo
BC NDP’s prospects as a new government.
                                                            issue became the centerpiece of a well-funded series
It’s important to note that during the Spring               of attack ads designed to undermine the public’s
2013 legislative session, the Official Opposition           perception of Dix. Those ads began to roll out in
landed one of their most stunning blows on the              early 2013 at a time when BC Liberal support had
BC Liberals when it tabled material that revealed           fallen dramatically. Adrian’s public response, both
a broadly-based government-side partisan plan,              in the early days of his leadership bid and during
coordinated by government staff, all designed to            the height of these attack ads, stressed that he was
secure “quick wins”—and therefore BC Liberal                committed to staying positive and not engaging in
support—within key ethnic communities around                personal attacks. In the early part of 2013, during
the province. The revelations led to the dismissal          which these ads were pervasive, public support
of senior staff in the Premier’s Office, ridicule by        for the NDP continued to remain strong. That
provincial media, open hostility within the BC              outcome convinced many that “staying positive”
Liberal Caucus directed at Clark, but most of all,          had merit as a strategic approach to the 2013
a humiliating acknowledgement by Clark that                 campaign.
the plan was a flagrant misuse of public resources.
                                                            In talking to communication specialists, it’s
Moreover, the scandal was seen as a calculated and
                                                            clear that focus group response to the notion
cynical attempt by her party to win support among
                                                            of staying positive can have a certain amount of
ethnic voters.
                                                            attraction. However, as one observer put it, “focus
The quick win scandal, which came at the end of             groups always like the positive, but the reality is,
the legislative session, was further evidence that          negative ads stick”. Complicating the strategy of
Clark’s government had lost the moral authority             staying positive was the confusion around what
to govern. However, as many have commented                  that constituted. In fact, as the Party moved
during this review, the fact that the scandal was           closer and closer to the election, the bar on what
largely ignored through most of the run-up to the           staying positive meant kept moving up. How that
election and throughout all but the final weeks of          happened is still difficult to discern precisely, but
                                                            certainly the provincial media found the “staying
                                                            positive” proposition a point to which they could

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Election Review

return again and again to assess the Party’s                ensured strong support for the platform elements
commitment to this principle. In effect, by making          as well as strong buy-in on what would be advanced
the declaration of staying positive a key part of the       during the campaign.
campaign strategy (both pre-writ and during the             If there were drawbacks to the platform
28 day campaign), the Party found itself faced with         development process, they were in areas of
a media that was constantly testing the bounds              communication. Many of the submissions and
of what constituted “positive”. Many commented              interviews noted that the platform was difficult to
that by the time the writ was dropped in April,             summarize into a succinct message that average
the notion of positive was foreclosing many of the          voters and party supporters could easily understand
traditional ways in which the NDP has worked to             and enthusiastically support. Compared to other
define and frame the governing party during an              election campaign platforms, it seemed to reflect
election.                                                   the image of a party seeking re-election rather than
Preparing for the Campaign                                  an Opposition seeking to replace an incumbent
As early as 2010, the BC NDP had developed                  government.
and approved a strategic plan that detailed key             From presentations made to the Review Panel it’s
elements that would guide the Party’s efforts to            apparent that while there was a formal Election
win government in 2013. Those elements included             Planning Committee structure that included
building a stronger connection between all levels           representatives from all levels of the Party, that
of the Party, making a greater effort to improve            Committee was not actively involved in the
fundraising, and creating a concerted effort to             development of that campaign strategy or its
diminish the BC Liberals’ support base given the            eventual roll-out. This disconnect reflects the
self-inflicted damage that the BC Liberals had              prevailing view that the priority during the months
launched with the HST. The plan also included a             leading up to the election campaign and the release
renewed emphasis on activating our base within              of the platform was more focused on managing
BC’s growing ethnic communities.                            expectations rather than taking on the BC Liberal
While that strategic plan remained in place                 track record.
throughout the 2010-2013 period, its interpretation         Complicating matters was the fact that the final
and implementation varied. Certainly on the                 release of the platform was subject to numerous
fundraising front, the Party adopted a more                 delays and amendments, changes brought on by
aggressive approach, one that produced significant          tax changes made by the BC Liberals in 2013 and
increases, especially in the 12 months prior to the         an overarching commitment to table a fully-costed
May election.                                               platform. Both the delay and the eventual roll out
The same 12 month period also saw a concerted               of the platform in the first week of the campaign
effort at platform development. In fact, many have          only served to further emphasize the view that
commented that the 2013 platform was the most               our bid to win government lacked a clear, concise
comprehensive and detailed platform document                and appealing message to our universe of potential
that the party has ever produced. NDP MLAs                  voters.
have stressed that the platform development effort          All of these complications speak to the strategic
was also a unity building exercise, an outcome that         decision to craft a platform document that
                                                            was more heavily weighted to the views of “a

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Election Review

government in waiting” rather than a platform that          hard to reduce outstanding debts and build capacity
spoke to the aspirations and priorities of voters. By       for either an early election call or the fixed date in
comparison, the BC Liberals gave little weight to           May 2013.
their election platform; it was released before the         The financial strains of the Provincial Office
writ was dropped, spoke about their commitment              affected two critical areas: the long overdue
to jobs and the economy and was largely ignored             changes to the Party’s voter contact and database
through most of the campaign. Their focus during            system and election readiness. Part of that readiness
the campaign was to have their leader appear at             included the development of opposition research.
workplaces, talk endlessly about the promise of             However, that research appeared to be a difficult
Liquefied Natural Gas (LNG) and have allies and             area for the Party because of its limited resources.
Cabinet Ministers attack the NDP. While their               As a result, the bulk of that research work was done
promises were paper-thin and their track record             by campaign staff. While that effort did produce a
as government was deplorable, their strategic               core of useful material, effectively deploying that
approach in the campaign was to downplay all of             information was encumbered by the confusion
those weaknesses and emphasize a message that               over how the use of this research would square with
played well with voters. In the end, it worked. There       the overarching commitment to “stay positive”.
is an important campaign lesson in all of that, one         “Failing to prosecute the BC Liberals” took many
that our side failed to recognize.                          forms and certainly effective opposition research
Party Infrastructure                                        was another example of the collateral impacts that
The financial strains of maintaining a strong and           the staying positive directive had on what should
effective Provincial Office are a problem that has          have been a basic part of the Party’s infrastructure.
a long history in BC. In between elections the              The problems and inadequacies of the Provincial
Provincial Office has had to devote much of its             Office’s voter contact data base—NDP Vote—
time and limited resources to either paying down            have been a source of frustration for many years.
debts from the previous election or building up             To its credit, the Provincial Office recognized this
resources needed for the next election. However, for        and took steps to develop a new system starting in
much of the last decade it has struggled with both          2010. The proposed new system was initiated by
simultaneously; that was certainly the situation            the federal Party and was designed to incorporate
that the Provincial Office faced after the 2009             new methods of voter identification that merged
election as it contended with a $2 million debt             federal and provincial data and provided capacity
while trying to anticipate and prepare for an early         for ‘real time updates’ that would help Constituency
election call once the BC Liberals emerged from             Associations refine voter support both before
their leadership convention. The financial strains          the campaign began and over the course of the
were compounded by the demands of the federal               28 day campaign. Delays in the development of
party as it mobilized for a federal election in 2011.       this new system forced the Provincial Office to
In addition, much of the NDP’s traditional donor            default to the existing system, NDP Vote, and
base in BC was also being tapped by fundraising             work on improvements to that system rather than
efforts at the municipal level, where the three year        incorporate a whole new system.
election cycle competed for fundraising support             Developing a more robust system of voter contact
at a time when the Provincial Office was working            information is a major priority for the Provincial

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Election Review

Office. Although the shared approach to the                  information has been developed indicates that
development of this new system will help make                data quality is just as important as software. That
the transition more affordable, it’s important to            means having the capacity to continuously sift
recognize that if the NDP expects to be a viable             through data sources and find ways to cross-check
political force provincially, it has to have the             information to ensure accuracy and reliability.
modern infrastructure needed to be that force.               Putting that capacity in place is an on-going
In an earlier section we described how fundraising           investment that needs to be made along with any
efforts improved significantly in the 2011-13                improvements in voter contact systems.
period. A major factor behind those increases was            Polling
the commitment by all levels of the Party to set             One of the most bedeviling, distracting and in
meaningful and aggressive fundraising targets for            many ways de-mobilizing factors in the May 2013
fundraising. The result, by 2013, was that most              provincial election was polling. The sizeable leads
Constituency Associations were fully funded for              that the NDP enjoyed in the year prior to the
the 2013 campaign and that funding carried over              election contributed to the growing sense within
to local surpluses following the campaign. There’s           the legislative press gallery, media pundits and
no question that the success of those efforts                certainly Party activists that support among BC
was also tied to the perception that we would                voters for the BC Liberals was in an irreversible
form government after May 14. Had we formed                  downward spiral that would lead to their certain
government, the prospect of election finance                 defeat on May 14. However, on election night
reform would have changed the fundraising                    those provincial polling results proved to be very
efforts for all parties. However, with the loss in           wrong, so wrong in fact that many have grave
May comes the reality that the Party will have to            doubts about the reliability of polling methods and
rely on broadening its fundraising base, a change            accuracy. A working group was formed by the panel
that makes the overhaul of the Provincial Office’s           to look specifically at the issue of communications
member and voter identification all the more                 and polling. Their observations and conclusions
urgent. With a more sophisticated system in place,           have been incorporated into the recommendations
the Provincial Office would have the capacity to             section of our report, but for the purpose of this
target fundraising in ways that avoid the blanket            report, we think it is important to emphasize a few
outreach efforts that some members find either               key factors about polling and the role those polls
irritating or redundant. One last point on voter             played in the election outcome.
contact information systems: those familiar with
                                                             In the post-election analysis done by a number
them stress that whatever changes are made, data
                                                             of the prominent pollsters it is now obvious that
quality and training are critical to the effectiveness
                                                             sampling methods and voting intentions of those
of any upgrade.
                                                             sampled in any of the polls done during the
It is also important to recognize that simply                campaign played a critical role in misrepresenting
having the software capability to track supporters           real voter support. The polling that was done in
and improve voter contact information does not               the domain polls over-weighted the views of those
completely address the technical issues associated           35 years and younger, a group that has a low voter
with this kind of data. The experience in other              participation rate. In effect, the pollsters gathered
jurisdictions where more robust voter contact                the views of people who were unlikely to cast

                                                         7
Election Review

a ballot. The polls also underrepresented non-               as a vote about the NDP, not about the incumbent
English speaking households in their surveys. In a           government’s track record over the last twelve years.
province where ethnic diversity is on the rise and           And given the overarching directive that the NDP
ethnic voters represent substantial voting blocks            campaign would stay positive, the combination
in many ridings, not having their views reflected            of staying positive and having the focus on “us”
in a poll (or only partially reflected because of            instead of “them” proved lethal. Christy Clark was
underweighting) will grossly distort the true level          able, either through surrogates or through her own
of support recorded in the poll results.                     campaign, to attack the NDP and raise doubts
While the constant refrain heard in the run-up to            in the minds of voters. The NDP, on the other
the election campaign and during the campaign                hand, limited itself to talking about the details
period was that the polls would tighten up the               in its platform and not taking head on—at least
closer one got to May 14, there didn’t appear to             not until the last week of the campaign—the BC
be any substantial effort, either by MLAs prior              Liberal track record or the more fundamental ballot
to the election or within the campaign team as it            question of whether the BC Liberals deserved
prepared for the election, to more carefully analyze         another term as government.
the public domain polling results. Instead, what             In terms of Party-generated polling, the major
seemed to develop is a belief that somehow the BC            mistake made in this election was that absence of
Liberal vote would either not recover its traditional        polling in the target ridings which the Party had
base of support or would not turn out to vote on             to win if it hoped to form government. Although
May 14. Both assumptions proved wrong.                       a comprehensive, large sample size poll was done
The favourable polling numbers also engendered               in February-March 2013, target riding specific
a strong sense that the NDP was a government in              polling was not done in the period between then
waiting. The impact of that perception was felt in           and May 14th. Difficulties in getting sufficient
many ways throughout the twelve months prior to              response rates at the riding level were cited as
May 2013. It fed the view that if the NDP was a              major problems in this regard. In the next section
government in waiting, it had to sound and behave            on the campaign we will talk in more detail about
as though it was government. That, in turn, shifted          the target riding strategy, but it is important to
thinking from what would appeal to voters to what            note that one of the reality checks that should have
needed to be done to manage expectations. The                guided the Party’s overall strategy, both in the pre-
net effect of that effort was that the Party’s base of       campaign and campaign periods, should have been
support found itself with fewer and fewer platform           a careful assessment of voter sentiments, priorities
options that could generate the excitement or                and voting intentions in these target ridings. In the
inspiration needed to mobilize in their respective           absence of consistent polling in these targets, the
communities. The strong polling numbers also fed             Party and the campaign had no specific sense of
a sense of complacency among Party supporters—               just how volatile voter intentions were, who was
the BC Liberals are imploding and our job is to              being affected by what arguments in the campaign
stand aside and let them fall.                               and whether key elements of the platform and
                                                             campaign message were resonating with voters in
Both impacts shifted the ground in ways that
                                                             those ridings.
would prove very problematic. As BC Liberal
support declined, voters saw the May 14 election

                                                         8
Election Review

Communications                                               or when key shifts were made in policy. In
From our review of submissions and documents,                several instances, the central campaign had
the following communications issues appear to                little or no briefing material for local campaigns
have had a major impact on the success of the                when significant events or policy changes were
campaign:                                                    in play. That gap left local campaigns to fend
                                                             for themselves in putting together speaking
   • The campaign allowed the media and the                  notes or background information.
   BC NDP’s opponents to define negative in
   the broadest possible way, and to extend the              • The campaign did not have an effective
   prohibition on negative to the NDP’s natural              ethnic media strategy, leaving the campaign
   supporters. Moreover, it provided no real                 vulnerable to aggressive and hostile attack ads
   room for the campaign to provide contrast                 in various non-English speaking media.
   based arguments against Christy Clark and                 • The campaign was not competitive in
   her record and character at any point in the              coverage in print, radio and television in
   campaign. For the NDP to do so would have                 languages other than English.
   reinforced the negatives the Liberals were                • The campaign failed to conduct sufficient
   attaching to the NDP leader on trust and                  research to determine support for its messages
   consistency.                                              and policy decisions amongst first and second
   • The campaign allowed the BC Liberals                    generation British Columbians from Asian
   to define the NDP and Adrian Dix rather                   and South Asian backgrounds.
   than prosecute the BC Liberals’ track record              • The central campaign did not have readily
   as government. The BC Liberals succeeded in               available spokespeople and translation capacity
   defining the NDP as a tax-and-spend party.                in languages other than English.
   Not surprisingly, mainstream media portrayed
                                                         It is also important to emphasize the role that paid
   the platform commitments as “spending”,
                                                         advertising plays in any campaign. How large a
   not memorable, practical changes for people’s
                                                         budget the Party has for that advertising is always
   lives. As a consequence, undecided voters
                                                         subject to the pressures of fundraising. Just as
   were susceptible to the BC Liberal assertion
                                                         important is the question of placement and target
   that the NDP was going to increase spending
                                                         audience for that advertising. Overall though,
   and taxes. Moreover, those voters were unable
                                                         the advertising needs to reinforce the campaign’s
   to identify how that spending would benefit
                                                         central message. In that regard, the problems cited
   them.
                                                         earlier with the campaign lacking a clear succinct
   • The apparent ballot question developed by           message that could inspire voter support also had
   the campaign was cautious and uninspiring,            an impact on the 2013 paid advertising.
   in part a product of being constrained from
                                                         Online Survey Input
   providing a sufficient negative contrast to the
   BC Liberals and their leader.                         The Review Panel used a web-based approach to
                                                         gather input from Party members and activists.
   • The central campaign appeared to
                                                         The Panel had a website through which we were
   lack strong internal communication when
                                                         able to provide regular updates to Party members.
   important issues emerged during the campaign
                                                         With technical help from Provincial Office, we

                                                     9
Election Review

also drafted an online survey that allowed members                • When it came to the strategy of the
the opportunity to reply directly to the Panel on                 campaign, over two-thirds of respondents did
issues that they believed were critical to our review.            not feel that the strategy was well explained to
Although there were over 3,000 responses to the                   them.
online survey, the useable data from that survey                  • A similar pattern of response was evident
was closer to 2,500 (duplications and incomplete                  when asked about support for local campaigns;
surveys accounted for the bulk of the netting                     two thirds said that their local campaign did
down of the survey results). A summary of some                    not have what it needed from the central
of the key findings from the survey included the                  campaign. Many cited problems with outdated
following:                                                        list information as a problem in their local
    • The surveys were submitted from all                         campaign.
    regions of the province. Approximately one-                   • Respondents also felt the Party’s ethnic
    quarter of those completing the survey were                   outreach efforts were not effective; over 70%
    from Interior and North Coast ridings.                        of respondents were not convinced that the
    Another one-third came from Vancouver                         ethnic outreach effort was in any way sufficient.
    Island ridings. The remaining 42% were from
                                                              As well, the Panel received input from many local
    ridings located in the greater Lower Mainland
                                                              Candidates. Their feedback included the following:
    area.
                                                                  • They expressed a need to have more
    • The level of involvement in the campaign
                                                                  flexibility to include local issues in their local
    spanned a broad cross-section of activity. The
                                                                  campaigns.
    majority of those completing the survey were
    involved in their local riding campaign in                    • All found the support and talent of their
    some form of voluntary activity that included                 local Campaign Managers an enormous asset.
    canvassing or local campaign support.                         • Most Candidates expressed concern that
    • In terms of key issues that the respondents                 the attack ads were “sticking” with local voters.
    thought needed to be emphasized in the                        • Several Candidates expressed frustration
    campaign and the platform, the economy, the                   about disconnects between their campaign
    environment, jobs, education and health care                  and the planning of the central campaign.
    were the dominant issues cited in the survey.
                                                              The Panel also heard from Campaign Man-
    • A slight majority—about 54%—also said                   agers. A separate survey was drafted and sent
    that they felt their issues were not reflected in         to those managers. Seventy-one surveys were
    the Party’s platform document.                            completed and returned for our review. Their
    • A larger majority—close to three-quarters               comments were very useful and some of the
    of respondents on this question—said that                 key points raised by those managers includ-
    the campaign’s advertising did not reflect the
                                                              ed the following:
                                                                  • The majority of managers were unsure of
    issues that they wanted the Party to address in
                                                                  the value of micro-targeting.
    the campaign.
                                                                  • 40% said they were successful in pulling
                                                                  their marks.

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Election Review

    • Close to 70% of the managers were                       social media presence was effective; however, it’s
    satisfied or very satisfied with the support of           not clear that the benefit was proportional to the
    the provincial office.                                    resources and time allocated to that effort. The
    • A reoccurring theme for many managers                   rapid response efforts and the daily “reality check”
    was the need for a new database, more                     pieces were deemed a success. While there were
    training and preparation and more two way                 a few examples of gaps in pulling together and
    communication with the central campaign.                  equipping the central campaign office as well as
                                                              supporting local campaigns, those gaps did not
The Campaign
                                                              appear to be overly problematic. The campaign
At the risk of overstating the obvious, campaigns             tour arrangements were also well-resourced
matter. An election is, in many respects, the                 from a technical perspective. Tour logistics were
culmination of four years of effort, both inside              thoroughly mapped out and had the capacity to
and outside the Legislature, for a political party to         make changes where and when necessary.
present itself, its leader and its platform to voters.
                                                              Those operational strengths, however, masked
During the course of 28 days a party works to
                                                              a number of critical internal problems. As
capture the interest and ultimately the support
                                                              mentioned earlier, the campaign did not have
of voters. At a granular level, the campaign is
                                                              a succinct, clearly articulated core message that
how a political party penetrates beyond its base
                                                              resonated strongly with voters. That deficiency
of committed voters to convince undecided and
                                                              was further compounded by the constraints of
“leaners” to support their candidates.
                                                              staying positive, constraints that effectively barred
Winning support beyond a party’s base of                      both the provincial and local campaigns from
committed voters is no easy task. Modern                      using Christy Clark’s name in campaign literature.
campaigns have many moving parts that must be                 That particular constraint added one more barrier
synchronized enough that key objectives are met,              to convincing undecided voters and leaners that
often on a daily basis. Modern campaigns also                 the ballot question was about her track record as
need to be strategically flexible and have the ability        Premier and whether the BC Liberals deserved
to understand quickly what’s working and what                 another term as government.
isn’t. In this regard it seems that the testing of our
                                                              The campaign also suffered because of internal
campaign messages and vulnerabilities was either
                                                              tensions over whether or when to make shifts in
ignored or discounted by key decision-makers
                                                              the campaign. While those kinds of tensions are
within the campaign team. Whether that was done
                                                              not new to campaigns, they can have an adverse
because domain polling showed such a large lead
                                                              impact, and they certainly did in the 2013
for the NDP is still unclear, but the take-away for
                                                              campaign. While opposing views within the
our Panel is that constant testing and re-testing of
                                                              campaign team have become more apparent in
our core message needs to be central to the design
                                                              the post-election period, it is critical, in terms of
of all future campaigns.
                                                              campaign discipline, that the Campaign Manager
At a technical level, many parts of the NDP                   must take greater responsibility for not only
campaign infrastructure were very strong and well-            resolving these counterproductive tensions, but
resourced. The central office staffing was in place           also recognizing the vulnerabilities of the overall
well before the campaign began. The campaign’s                campaign and have the capacity to direct needed

                                                         11
Election Review

changes in strategy when and where needed. From                message that either the media or undecided voters
reports we received it appears that confusion over             could grasp and it became obvious that the longer
the role that the Campaign Manager needed to                   we spent rolling out the platform, the more we
play in terms of resolving internal tensions had an            were making the first week of the campaign about
adverse impact on the overall campaign.                        the NDP as a “government in waiting” than about
From comments, interviews and submissions                      the BC Liberals’ twelve year record of government
made to the Panel, it was also clear that the “failure         in BC.
to prosecute the BC Liberals” was a major source               Many presenters acknowledge that the BC NDP
of frustration for many local constituencies. These            will always be framed as a party that advocates
comments go to the heart of a long standing debate             for better public services and programs. No one
about how much latitude local constituencies have              suggested that we should change that fundamental
during the campaign period. As Panel members,                  approach. However, many commented that in a
we understand the importance of running a                      campaign to capture the attention and support of
disciplined campaign, but because of the staying               undecided voters, talking up what the incumbent
positive directive and the stifling effect it had              has done wrong is a more persuasive force in a
on attacking the BC Liberal track record, party                campaign than allowing the incumbent to shift the
activists, especially at the local level, felt stymied         debate onto what you would do differently.
by this directive.                                             Invariably, the major challenge for the BC NDP
It is important to remember that one of the                    is to provide a strong narrative to voters that
traditional strengths of the NDP in this province              addresses their concerns about jobs and the
has been our capacity to run strong local campaigns.           economy. For all her faults as Premier—and there
The fact that many local campaigns expressed a                 are many—Christy Clark the campaigner followed
frustration with their inability to highlight their            a tightly scripted plan in which her core message
issues within their campaign speaks to the need                and daily visuals were all about those issues. In
for the Party to consider ways to provide latitude             contrast, our campaign did not follow a similar
to local campaigns and candidates that re-build a              path. Daily visuals of the Leader did not show the
strength that has long been key to NDP electoral               same connections, a fact that is at odds with the
success.                                                       NDP’s long history of support within the labour
Similar frustrations were expressed about the way              movement and for working families. The notion of
in which the Party’s platform was rolled out. The              a tightly scripted message within each campaign
decision to have an extended roll-out designed                 event was also a major failing. It remains unclear
to twin elements of the platform with various                  to our Panel as to how that failure was allowed to
BC Liberal Cabinet Minister’s ridings seemed                   persist, but certainly competing views within the
confusing to many. It did not have the desired                 campaign team about how that scripting should
impact of focusing the campaign on the BC Liberal              work contributed to this problem.
track record. Instead, it seemed to shift the spotlight        The campaign’s target riding strategy had its own
onto the details of our platform, leaving the BC               set of problems. While the initial view of the
Liberals the opportunity to portray our platform               strategy was pragmatic and guided by a coherent
as “all about spending”. Add to that the fact that             analysis of polling results from previous elections
our platform was not easily summarized into a core             and an on-the-ground assessment of where NDP

                                                          12
Election Review

candidates could realistically defeat BC Liberal              The experience in 2013 was that we have some
incumbents, several problems emerged. Inevitably,             major gaps that need to be closed. Our ability to
those ridings not on the target list were quick to            effectively communicate in languages other than
advance their objection. As well, during the course           English needs to be improved. Part of that effort
of the campaign there was a push to expand the                needs to focus on the distinct media landscape that
list even though the resources needed to support              has developed in BC to serve the diverse ethnic
that expansion were not in place. To what extent              communities in the province. Having the necessary
that push was a reflection of an over-confident               language capacity will make the outreach effort
assessment of voter support is unclear; however,              with those media that much more effective.
in hindsight it appears that deviating from the               Candidate selection also means candidate support
original target strategy was a campaign misstep.              and candidate vetting. From the information
Add to that the failure to do polling and focus               received by the Panel, it appears that both areas
group testing linked to the target ridings and the            need improvement. To what extent those changes
possibility for error in how the overall campaign             will require amendments to the Party constitution
worked increased considerably.                                and practices is an open question at this point;
Re-Engaging with BC Voters                                    however, if the Party hopes to field a strong list
Our Party has a proud history of defending                    of candidates in 2017, work needs to begin today
communities across BC. Whether it was the                     to both identify strong potential candidates from
major changes to labour laws, land use planning,              BC’s diverse ethnic communities and to support
the successful launch of public auto insurance                those candidates as we move closer to the next
done by the Barrett government in the 1970s or                election.
the improvements to education at both the K-12                The Party’s connection to the BC labour movement
and post-secondary levels during two successive               is also critical to any successful rebuilding effort;
terms during the 1990s, the BC NDP has had an                 BC’s labour movement is a founding partner
enormously positive impact on our province. Over              of the NDP. That historic connection reflects a
the next four years we need to position ourselves             commitment of shared values. The fight for social
to advance those efforts in 2017. Part of that shift          and economic justice that is so central to the
will mean improving the inclusiveness within our              principles of the BC NDP is also a key priority
Party.                                                        for the labour movement. When unions organize
The BC NDP has made great advances in                         and bring voice, respect and better conditions to
supporting a nomination process that gives women              the lives of the thousands of men and women, they
candidates the opportunity to run for office. In 2013,        are also mobilizing a community to ensure those
over 40 percent of the BC NDP candidates were                 workplace rights are matched with progressive
female. That represents a significant change in how           legislative change, a change that is central to all
our Party reflects and respects the communities in            New Democrats who want progressive alternatives
which it works to build voter support.                        from their government. Those shared perspectives
                                                              are also critical to how effective the Party is when
For a province like ours, where ethnic diversity
                                                              organizing an election campaign. Union activists
continues to gain momentum, the challenge
                                                              and union members help mobilize voter support
for 2017 will be to ensure that our candidate
                                                              at both the local and provincial level. Unions also
selection process reflects that changing diversity.

                                                         13
Election Review

provide on-going financial support to the Party as           policies, issues and the priorities of those voters is
well as contribute to maintain the Party’s capacity          the new standard that drives modern campaigns.
to connect with voters on key issues of economic             Unfortunately, right-wing political organizations
and social justice.                                          have seized this approach and are using it to great
The partnership between the labour movement                  success; witness what the Harper Conservatives
and the NDP is a two-way partnership, one                    have been able to achieve in their campaigns. Our
that requires both to work collaboratively on a              party has to develop capacities in these areas if we
progressive and shared agenda. For the labour                hope to win in 2017.
movement it means moving support for the NDP                 Our Party also has to do a much better job of
beyond the leadership ranks. Too often a disconnect          connecting with BC’s increasingly diverse voter
between union leaders and union members                      population. Our outreach efforts within some of
undermines labour’s ability to mobilize support              those communities have a strong history, but we
for NDP candidates or build public support for               cannot afford to assume that those connections
progressive change. Similarly, the Party needs to            will transition from one generation to the next.
advance policies that connect with working people            BC will be a far more diverse province in 2017
in ways that strengthen the principles that brought          and if the BC NDP does not have an effective and
labour and the NDP together.                                 coherent ethnic outreach strategy in place by then,
Observations and Conclusions                                 we are at risk of losing again in 2017.

The lessons learned from the 2013 provincial                 One final observation and that is the extent to which
election are many. We know that not framing                  election campaigns are about the Leader. The reality
the incumbent government and focusing public                 of modern campaigning is that a political party has
attention, media scrutiny and ultimately voter               to operate a sophisticated campaign at many levels
choice on how their term as government has failed            simultaneously. It has to appeal to a party’s base
to meet the needs of voters can have a disastrous            for support, fundraising and volunteers. It has to
impact on a campaign and an election outcome.                deal with a media that is looking for critical gaps in
Going into the May 2013 campaign the BC NDP                  whatever position the party is advancing. But most
had the capacity to make a compelling pitch to               of all, the campaign has to reach that group of
voters that the BC Liberals did not deserve another          voters who don’t pay attention to the details of an
term. Scandal, incompetent public policy decisions,          election until well into a campaign. In that respect,
cold-hearted cuts to much needed public services             a party’s Leader is a party’s brand. We have to be
and programs—the list of BC Liberal failures is              mindful of how we present that brand and never
a long one—but by failing to give these issues               make assumptions about how voters, especially the
proper weight in our campaign, we effectively                undecided, will ultimately make up their minds
ceded an advantage to the BC Liberals that they              and cast their votes. In that context, party Leaders
opportunistically used to win a fourth term.                 have to be accessible to voters, have to be willing
                                                             to engage and have to accept that in creating the
We also know that our campaign machinery,
                                                             sense of brand, the Leader’s openness to advice,
although much improved over previous election
                                                             input and direction from a campaign team is
campaigns, needs a significant overhaul. Having
                                                             critical. Similarly, the campaign team has to work
the technical capacity to not just identify potential
                                                             from the assumption that they are always fighting
voter support, but also correlate that support to

                                                        14
Election Review

an uphill battle in which public support for the               • The Party also needs to turn its attention
brand is never a foregone conclusion. Having all               to effective member engagement between
those elements firmly in place is the only way to              elections, not just during the 28 day campaign.
ensure electoral success in the future.                        This emphasis will require better training
Recommendations                                                of Local Constituency Associations, more
                                                               effective deployment of organizers and
Provincial Office, Provincial Executive and MLAs
                                                               ensuring Table Officers and Executive the
    • The Party needs to build strong and                      building of a strong organizing infrastructure
    effective connections between all levels of the            within the Party beyond the 28-day election
    organization including the Table Officers, the             campaign cycle.
    provincial Executive, the Provincial Council
                                                               • The incoming Executive of the Party need
    and MLAs. Having that in place will ensure
                                                               to undertake regular semi-annual reviews of
    that future campaigns enjoy the full support of
                                                               the implementation of these recommendations
    the Party’s key decision-making bodies.
                                                               to ensure the intended goals are achieved.
    • The Party needs to have a well-defined
                                                            Candidate Selection & Support
    structure for the Election Planning Committee.
    The EPC must include representation from                   • While the Party has recorded great success
    all levels of the Party and ensure strong and              in increasing access for women to represent
    effective connections are in place throughout              our Party as candidates, similar efforts must
    the campaign.                                              also be directed at BC’s increasingly diverse
                                                               ethnic communities. The Provincial Executive
    • The 2017 campaign must be guided
                                                               should consider changes that would ensure
    by a strategic plan which reflects the input
                                                               that our slate of 2017 candidates fully reflects
    and priorities of not just MLAs and the
                                                               the ethnic diversity of the province.
    Party Leader, but also the Party’s Executive,
    Table Officers and Provincial Council. The                 • As part of any plan to improve the Party’s
    development of that plan is critical to our                candidate selection process, the Provincial
    success in 2017.                                           Office also needs to strengthen its vetting
                                                               procedures to anticipate problems before they
    • The development of that plan should begin
                                                               arise during the 28 day campaign.
    with a thorough de-brief of the 2013 election
    results as well as campaign strengths and                  • The Party should be prepared to make the
    weaknesses and utilize an ongoing strategic                necessary constitutional changes to support
    planning process.                                          the goals of stronger diversity and better
                                                               support for local candidates.
    • The Provincial Office must invest in a
    new system of voter and member contact                     • Establish a plan for non-incumbent
    information that has the capacity to merge                 candidates nominated well in advance of the
    key data bases and provide real-time updates               writ period, to allow them to make the most of
    to that information. This investment must also             their time and resources.
    ensure that the data entry is accurate and up to
    date. As well, the system change must include
    training for local Constituency Associations.

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Election Review

   • The Party needs to develop a robust system               as government. Not answering that basic
   of candidate support that includes extensive               question will leave voters wondering why a
   training, briefing on platform elements and                change in the status quo is needed.
   support for their local issues and campaigns               • The 2017 campaign needs to include
Fundraising                                                   a capacity for local campaigns to highlight
   • The Provincial Council should set                        either the failures of incumbent government
   meaningful and measurable fundraising                      candidates to address important local issues
   targets for all levels of the Party and ensure             or specific platform commitments designed to
   those targets are met.                                     build voter support in key ridings.

   • Although there were some complaints                      • While the platform and the campaign
   about the aggressive new approach that the                 should not inhibit the capacity to govern
   Party took to fundraising over the last two                in the case of a victory, the election strategy
   years, the reality is that neither the Provincial          should be, first and foremost, centered on the
   Office nor a 2017 election campaign effort                 first task of winning the election.
   can be effective if it isn’t well-resourced.               • Campaigns should be inspiring and
   Fundraising is key to meeting both objectives.             provide a positive vision for voters to grasp, but
   For that effort to succeed, all levels of the Party        they should also draw appropriate contrasts
   need to set meaningful targets for fundraising             based on differences in policy, record and
   and review how best to achieve those targets.              character.
Polling and Communications                                    • Campaigns should center on the NDP’s
   • In 2017, the Party needs to have a more                  perceived strengths and the opponents’
   disciplined approach to targeted ridings, one              perceived weaknesses.
   that includes tracking polling in these ridings            • Research must be conducted well in
   as well as a very deliberate connection between            advance of the election to understand priorities
   the platform and local priorities for those                of voters from a variety of ethnic backgrounds.
   ridings.                                                   • Ethnic media should be integral to the
   • Comprehensive focus group testing                        campaign strategy and rollout. Particular effort
   must assess campaign messages, campaign                    should be given to ensuring these media receive
   documents and all paid advertising.                        fair and equal attention from the Leader and
   • To ensure that the target strategy has                   the campaign.
   the right level of support, the 2017 campaign              • The central campaign should have readily
   should have a target committee that works                  available spokespeople in each of BC’s major
   with the target constituencies to ensure they              language groups, who are fully integrated in
   have quality candidates, resources, training,              the central campaign. These spokespeople
   volunteers and local advertising.                          should not necessarily be candidates.
   • The 2017 campaign must start with                        • The    Leader    and    the    Leader’s
   a strong, clear message about why the                      communications team should receive media
   BC Liberals don’t deserve another term

                                                         16
Election Review

   training for each audience language, and be            • In selecting a Campaign Manager for
   expected to engage regularly in advance of and         the 2017 campaign, experience, skill and a
   during the election with ethnic media.                 thorough understanding of the BC political
   • The polling strategy should conform to               scene and the Party’s capacity to mobilize at
   generally accepted principals of campaign              the constituency level are essential attributes
   polling and should be sufficiently resourced so        for this position. Strong team leadership skills
   as to be effective and meaningful.                     are an essential part of the manager’s skill set.

   • The 2017 campaign’s paid advertising                 • The 2017 campaign should have the
   must be properly resourced and support the             flexibility to better support local campaigns
   campaign’s core messages while being flexible          and integrate feedback provided to the central
   enough to adapt to emerging issues.                    campaign by local constituencies.

Platform                                                  • It is the responsibility of the Campaign
                                                          Manager to keep the team focused and
   • While the standard for tabling a fully-
                                                          effective. It’s also the job of the Campaign
   costed and comprehensive platform document
                                                          Manager to ensure that the Leader is
   was advanced in 2013, greater emphasis
                                                          following the plan developed by the campaign
   needs to be placed on how the 2017 platform
                                                          team. Where disagreements arise between
   document is communicated to voters.
                                                          the Campaign Manager and the Leader over
   • As well, careful consideration should be             details in the plan, it’s the Leader’s job to be
   given to how and when the 2017 platform                the candidate and the manager’s job to run
   document is released.                                  the campaign. Any confusion on those roles
   • The 2017 platform must inspire both the              and responsibilities undermines the entire
   Party’s traditional base and potential swing           campaign effort. The 2017 campaign needs to
   voters. The input from all levels of the Party         have those roles clearly defined and agreed to
   needs to reflect those priorities and provide          long before the writ is dropped.
   clear evidence that the BC NDP has earned              • While the Leader’s Tour was well-
   the support of voters.                                 resourced, it failed to connect effectively with
   • The 2017 platform also needs to be                   voters, a gap that reflected problems with the
   thoroughly tested using polling and focus              core campaign message. The 2017 campaign
   groups to ensure that our priorities are               needs to close this gap.
   well understood and easily communicated.               • The 2017 campaign needs to resource and
   Ultimately the platform is the Party’s pitch to        implement an effective ethnic media strategy
   voters, especially undecided voters who need           that includes more targeted ad buys as well as
   to be convinced to vote NDP.                           more dedicated Party spokespeople capable of
The Campaign                                              handling interviews in languages other than
                                                          English.
   • The Party should strive to have its 2017
   campaign team in place at least a year ahead of        • The campaign needs to provide local
   the election.                                          campaigns with a capacity to talk about local
                                                          issues. The 2017 campaign needs to address

                                                     17
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