Release Note & Installation procedure for OmniPCX Enterprise R12.4 Released version M5.204.80.f (MD4 patch)
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Release Note OmniPCX Enterprise TC2714en-ed.07 Release 12.4 Release Note & Installation procedure for OmniPCX Enterprise R12.4 Released version M5.204.80.f (MD4 patch) This is the released version of OmniPCX Enterprise release 12.4 MD3 M5.204.80.f This correspond to Technical Release of the R12.4 version with addition of new patch “maintenance delivery 4”. This version is available on BPWS but as the MD4 will be available soon, there is no factory release planned to this M5.204.36 version. Always update to the latest patch to take advantage of the more advanced software corrections. The GAS product “GAS 8.22” is built upon the M5.204.80.f Technical modes for migration, new features, registered restrictions and controlled features are described in that document IMPORTANT: - Migration of an oxe network from ANY release to OXE R12.4: consult TC2853 - New CCS update is mandatory Read chap. [5.11] Specificities about migration in OXE R14.4 MD4 RESTRICTIONS to consult in chap. 20 Revision History Edition 01: April 19, 2021 New edition. Consult TC2717 for features explanation & details in OXR R12.4 Edition 02: April 19, 2021 ed.02: misc. modifications: chap 5.3 Edition 03: July 10, 2020 Other modifications include features of MD1 & new restrictions/main issues Edition 04: October 21, 2020 Update for MD2 patch (M5.204.34.C) + new chapter “restrictions” Edition 05: March 02, 2021 Update for MD3 patch (M5.204.36) Edition 06: March 17, 2021 Update for MD3 patch (M5.204.36) – update on features Rainbow encryption + xBS encryption. Removed restriction with xBS tickets. Edition 07: April 09, 2021 Update for MD4 patch (M5.204.80.f) Legal notice: www.al-enterprise.com The Alcatel-Lucent name and logo are trademarks of Nokia used under license by ALE. To view other trademarks used by affiliated companies of ALE Holding, visit: www.al-enterprise.com/en/legal/trademarks-copyright. All other trademarks are the property of their respective owners. The information presented is subject to change without notice. Neither ALE Holding nor any of its affiliates assumes any responsibility for inaccuracies contained herein. © Copyright 2021 ALE International, ALE USA Inc. All rights reserved in all countries.
Table of Contents 1 GENERALITIES........................................................................................................................................ 7 2 DOCUMENTS .......................................................................................................................................... 7 3 CONTENT OF RELEASE 12.4 .................................................................................................................... 9 3.1 Status, translation & binaries ............................................................................................................. 9 3.2 New hardware ................................................................................................................................ 12 3.3 List of new features/ interoperability in R12.4 (from 1rst release till MD4) .......................................... 12 3.3.1 Accounting ............................................................................................................................... 12 3.3.2 Call Handling features ............................................................................................................... 12 3.3.3 CCD/CCS .................................................................................................................................. 12 3.3.4 Cloud Connect .......................................................................................................................... 12 3.3.5 Dect ......................................................................................................................................... 13 3.3.6 Encryption ................................................................................................................................ 13 3.3.7 Increasing provisioning level/ product limits ............................................................................... 13 3.3.8 Infra ........................................................................................................................................ 13 3.3.9 Interworking/ Interoperability tested .......................................................................................... 13 3.3.10 Maintenance ........................................................................................................................... 13 3.3.11 Management .......................................................................................................................... 14 3.3.12 O2G ....................................................................................................................................... 14 3.3.13 Rainbow ................................................................................................................................. 14 3.3.14 Security .................................................................................................................................. 14 3.3.15 SIP trunking ........................................................................................................................... 14 3.3.16 Terminals ............................................................................................................................... 14 3.3.17 Virtualization........................................................................................................................... 14 3.4 List of new features to come in R12.4 MD3 ....................................................................................... 14 3.5 List of new features in R12.4 MD4 ................................................................................................... 14 3.6 Features under PCS process ............................................................................................................ 15 4 SOFTWARE CONTENT & OTHER COMPONENTS ...................................................................................... 15 5 BEFORE STARTING ............................................................................................................................... 17 5.1 Checks to perform........................................................................................................................... 17 5.2 Getting the software ....................................................................................................................... 20 5.3 ACTIS, eLP & software locks ............................................................................................................ 21 5.4 Before saving the database ............................................................................................................. 21 5.4.1 Rebuilding the database before saving ....................................................................................... 21 5.4.2 Tickets ..................................................................................................................................... 22 5.4.3 From crystal to GAS or vm or common hardware ........................................................................ 22 5.5 Call Server compatibilities ................................................................................................................ 22 5.6 Firmware upgrade ........................................................................................................................... 23 5.7 Voice guides ................................................................................................................................... 23 5.7.1 System voice guides ................................................................................................................. 23 5.7.2 Alcatel 4645 voice guides .......................................................................................................... 24 OmniPCX Enterprise - Release 12.4 Release Note & Installation procedure for OmniPCX Enterprise R12.4 Released version M5.204.80.f (MD4 patch) TC2714en-ed.07 © Copyright 2021 ALE International, ALE USA page 2/89
5.8 4645 .............................................................................................................................................. 26 5.9 Recommendations about security ..................................................................................................... 26 5.10 Translations .................................................................................................................................. 26 5.11 Specificities about migration in OXE R14.4 MD4 .............................................................................. 28 5.12 Migrating old versions ................................................................................................................... 28 5.13 Dect ............................................................................................................................................. 28 5.14 New installation ............................................................................................................................ 29 5.15 Updating the PCSs ........................................................................................................................ 30 5.16 OmniPCX 4400 migration to R12.4 ................................................................................................. 30 5.16.1 Use of the hardware key ......................................................................................................... 30 5.16.2 Crystal hardware compatibility with an Appliance Server............................................................ 30 6 INSTALLING THE SOFTWARE ................................................................................................................ 31 6.1 Using dual partitioning or not........................................................................................................... 31 6.2 Virtualization................................................................................................................................... 31 6.3 S.O.T. for installation ...................................................................................................................... 31 6.4 Installation of PCS (OXE secured or not by ssh) ................................................................................ 31 6.5 Using the Remote Download ............................................................................................................ 31 6.6 Using the “easy installation” menu ................................................................................................... 32 6.7 Secured systems ............................................................................................................................. 32 6.7.1 Security activated by default during an installation ...................................................................... 32 6.7.2 Installation of a secured system for VoIP encryption ("IP Touch Security" service – Thales solution) ........................................................................................................................................................ 33 6.8 Reading the hardware key, CPU-id, CCS-ID ...................................................................................... 33 6.9 Restoring Chorus/Linux data, twincpu .............................................................................................. 33 7 INSTALLING & CHECKING Actis files ...................................................................................................... 34 7.1 Procedure ....................................................................................................................................... 34 7.2 Checks on physical CPUs ................................................................................................................. 34 7.3 Checks on virtualization ................................................................................................................... 34 7.4 Checks on Cloud Connected system ................................................................................................. 35 8 CLIENT INFORMATION .......................................................................................................................... 35 8.1 Changes that appeared in Release R12.4 .......................................................................................... 35 8.2 Reminder of changes appeared in Release R12.3.1 ........................................................................... 35 8.3 Reminder of changes appeared in Release R12.3 .............................................................................. 36 8.4 Reminder of changes appeared in Release R12.2 .............................................................................. 36 8.5 Reminder of changes appeared in Release R12.1 .............................................................................. 36 8.6 Reminder of changes appeared in Release R12.0 .............................................................................. 36 8.7 Reminder of changes appeared in Release R11.2.x ........................................................................... 36 8.8 Reminder of changes appeared in Release R11.1 .............................................................................. 37 8.9 Reminder of changes appeared in Release R11.0.1 ........................................................................... 37 8.10 Reminder of changes appeared in Release R11.0 ............................................................................ 37 8.11 Reminder of changes appeared in Release 10.1.1 ........................................................................... 37 8.12 Reminder of changes appeared in Release 10.1 .............................................................................. 37 OmniPCX Enterprise - Release 12.4 Release Note & Installation procedure for OmniPCX Enterprise R12.4 Released version M5.204.80.f (MD4 patch) TC2714en-ed.07 © Copyright 2021 ALE International, ALE USA page 3/89
8.13 Reminder of changes appeared in Release 10.0 .............................................................................. 37 8.14 Reminder of changes appeared in Release 9.1 ................................................................................ 37 8.15 Reminder of changes appeared in Release 9.0 ................................................................................ 38 8.16 Reminder of changes appeared in Release 8.0 and 8.0.1 ................................................................. 38 8.17 Reminder of changes appeared in Release 7.1 ................................................................................ 38 8.18 Reminder of changes appeared in Release 7.0 ................................................................................ 38 8.19 Reminder of changes appeared in Release 6.1.1 ............................................................................. 38 8.20 Reminder of changes appeared with R4.2 ....................................................................................... 38 8.21 Reminder of changes appeared with R4.1 ....................................................................................... 39 8.22 Reminder of changes appeared with R3.0 ....................................................................................... 39 9 SYSTEM MANAGEMENT ......................................................................................................................... 39 9.1 General .......................................................................................................................................... 39 9.2 Special case of IO2N boards (CPU7s2/ CPU8) ................................................................................... 39 9.3 Integrated WebBasedManagement................................................................................................... 40 9.4 VMware tools update....................................................................................................................... 40 10 COMPULSORY MINIMUM ADDITIONAL DATABASE MANAGEMENT .......................................................... 40 10.1 Help tools ..................................................................................................................................... 40 10.2 Misc older reminders ..................................................................................................................... 41 10.3 Reminder for ABC networked sites migrating from Release < 7.x ..................................................... 41 10.4 Important management if IO2N is present ...................................................................................... 42 10.5 Important management with sets (noe3Gs, 8018) ........................................................................... 42 10.6 Synchronization............................................................................................................................. 42 10.7 Some system parameters to check ................................................................................................. 43 10.7.1 Direct RTP .............................................................................................................................. 43 10.7.2 Frame VoIP (Enhanced quality voice) ....................................................................................... 43 10.7.3 Direct RTP for H323 terminals .................................................................................................. 43 10.7.4 Inter-node protocol H323 ........................................................................................................ 43 10.7.5 tftp (oxe) ................................................................................................................................ 43 11 STARTING UP THE CPU IN ITS ENVIRONMENT ON SITE ....................................................................... 43 11.1 Download of couplers and sets....................................................................................................... 44 11.2 8088 Android upgrade ................................................................................................................... 44 11.3 SIP sets upgrade ........................................................................................................................... 44 11.4 Systems staying with CPU7s2 ......................................................................................................... 44 11.5 Moving from CPU7s1/2 to a CPU8 .................................................................................................. 44 12 CHECKING CORRECT OPERATION ........................................................................................................ 45 13 CHECKS IN A VIRTUALIZED VMWARE INFRASTRUCTURE ...................................................................... 46 14 COMPATIBILITIES/ PRODUCT LIMITS/ FEATURE LIST ........................................................................... 47 14.1 Documents ................................................................................................................................... 47 14.2 Interoperability tests status ........................................................................................................... 47 14.2.1 OXE compatibilities in ABC network .......................................................................................... 47 OmniPCX Enterprise - Release 12.4 Release Note & Installation procedure for OmniPCX Enterprise R12.4 Released version M5.204.80.f (MD4 patch) TC2714en-ed.07 © Copyright 2021 ALE International, ALE USA page 4/89
14.2.2 Open Touch ............................................................................................................................ 47 14.2.3 Xmedius .......................................................................................... Erreur ! Signet non défini. 14.2.4 OXO interop. .......................................................................................................................... 47 14.2.5 IP sets compatibility ................................................................................................................ 48 14.2.6 8770 ...................................................................................................................................... 48 14.2.7 Audiocode .............................................................................................................................. 48 14.3 Appliance Servers & GAS: compatibilities ........................................................................................ 48 14.4 UPS on A.S. & GAS ........................................................................................................................ 48 14.5 SIP sets, Dect sets, other sets … Latest firmware tested. ................................................................. 49 14.6 Genesys Compact Edition .............................................................................................................. 50 15 NEW FEATURES AND NEW HARDWARE IN RELEASE 12.4 ...................................................................... 51 16 COUNTRIES IN WHICH RELEASE 12.4 IS TECHNICALLY RELEASED ........................................................ 51 17 REMARKS, RESTRICTIONS, TIPS … ...................................................................................................... 58 17.1 ABC-F IP TRUNK GROUP ............................................................................................................... 58 17.2 APPLICATIONS ............................................................................................................................. 58 17.2.1 AAS (Audio Station) ................................................................................................................ 58 17.2.2 External Voice Mail .................................................................................................................. 58 17.2.3 LDAPs & ABC netw .................................................................................................................. 58 17.3 BOARDS ....................................................................................................................................... 59 17.4 CCS .............................................................................................................................................. 59 17.5 CLIP ............................................................................................................................................. 59 17.6 Cloud Connect .............................................................................................................................. 59 17.7 COMMUNICATION SERVERS .......................................................................................................... 59 17.7.1 Call Server CPU ....................................................................................................................... 59 17.7.2 G.A.S. (Generic Appliance Server) ............................................................................................ 61 17.7.3 UPS ........................................................................................................................................ 61 17.7.4 Blade Center & older CPUs ...................................................................................................... 61 17.7.5 Passive Communication Server................................................................................................. 61 17.7.6 Appliance Servers/ G.A.S. & Bill Of Material (BOM) .................................................................... 62 17.8 DECT ............................................................................................................................................ 63 17.9 DIRECTORY .................................................................................................................................. 63 17.10 FSNE .......................................................................................................................................... 64 17.11 IP TOUCH SECURITY FEATURE .................................................................................................... 65 17.12 IP CRYSTAL MEDIA GATEWAY ..................................................................................................... 66 17.13 MEDIA GATEWAY ........................................................................................................................ 67 17.13.1 GD/GA boards ....................................................................................................................... 67 17.13.2 INTIPB board ........................................................................................................................ 67 17.13.3 Remote connection towards GD/GA/INTIP boards ................................................................... 68 17.13.4 NGP boards (GD3/GA3/INTIP3) .............................................................................................. 68 17.13.5 OMS (remote access & ESXi configuration rules) ..................................................................... 69 17.14 SECURITY ................................................................................................................................... 70 17.15 SETS .......................................................................................................................................... 70 17.15.1 8088 Noe/ Android ................................................................................................................ 70 OmniPCX Enterprise - Release 12.4 Release Note & Installation procedure for OmniPCX Enterprise R12.4 Released version M5.204.80.f (MD4 patch) TC2714en-ed.07 © Copyright 2021 ALE International, ALE USA page 5/89
17.15.2 DECT .................................................................................................................................... 71 17.15.3 IP DECT system (NEC) .......................................................................................................... 71 17.15.4 IP Phone V1 – V1S – V2 (e-Reflexe) – Alcatel series 8 & 9 ....................................................... 72 17.15.5 MIPT 300 & 600 handsets ...................................................................................................... 72 17.15.6 NOE3G (premium ip phones) ................................................................................................. 72 17.15.7 NOE3G EE (Extended Edition) ................................................................................................ 72 17.15.8 OTC Android Smartphone ...................................................................................................... 73 17.15.9 NOE sets: new reboot cause .................................................................................................. 73 17.15.10 SIP SETS ............................................................................................................................ 73 17.16 SIP TLS FOR EXTERNAL GATEWAY ............................................................................................... 74 17.17 VIRTUALIZATION ........................................................................................................................ 74 17.17.1 CONFIGURATION .................................................................................................................. 74 17.17.2 SUMMARY ON COMPONENTS NEEDED FOR INSTALLATION ..................................................... 75 17.17.3 RESTRICTIONS ..................................................................................................................... 76 17.17.4 Virtualized attendants ............................................................................................................ 76 17.18 VOIP .......................................................................................................................................... 76 17.19 MISCELLANEOUS......................................................................................................................... 78 17.20 Anomaly Reports still opened ....................................................................................................... 82 18 TECHNICAL SUPPORT.......................................................................................................................... 83 19 INTEROPERABILITY with Third-Party applications ................................................................................. 84 20 RESTRICTIONS or SPECIFIC PROBLEMS OF R12.4 MD4 ......................................................................... 85 21 README/ LIST OF FIXES / Major open points ....................................................................................... 85 OmniPCX Enterprise - Release 12.4 Release Note & Installation procedure for OmniPCX Enterprise R12.4 Released version M5.204.80.f (MD4 patch) TC2714en-ed.07 © Copyright 2021 ALE International, ALE USA page 6/89
1 GENERALITIES This document describes: The installation method with compatibilities & eventual warnings Some restrictions and remarks The list of new features brought by that release You will also find the steps necessary for installing version M5.204.80.f for: a new installation, evolution from the releases R5.0 Lx, R5.x, R6.x, R7.x, R8.x, R9.x, R10.0, R10.1, R11.0, R11.0.1, R11.1, R11.2.x, R12.0, R12.1, R12.2, R12.3.x & R12.4 a migration from OmniPCX 4400 to OmniPCX Enterprise R12.4 Release R12.4 is a version WITH a change in software locks. See chap. 5.3 Commercial Items of Software Release R12.4: 3BA09080KA - SOFTWARE LICENSE ENTERPRISE R12.4 OMNIPCX ENTERPRISE R12.4 DVD-R: removed from catalog OMNIPCX ENTERPRISE R12.4 SECURED DVD-R: removed from catalog OXE GENERIC AS R12.4 DVD-R SW MEDIA KIT: removed from catalog 3BA50280AF - OMNIPCX ENTERPRISE INTEGRATION R12.4 2 DOCUMENTS All documents located at the Business Portal (do a search on titles listed below): https://businessportal2.alcatel-lucent.com/ OXE - OmniPCX Enterprise Features List and Provisioning Level Releases R10.0 - R12.4 - OXE R12.4 - mgr Configurations Management Evolution – Edition 13 (MD4) - Omnipcx enterprise R12.4 WHAT’S NEW TO SELL (April 2021) - OmniPCX Enterprise R12.4 - Release Presentation - TC2717en-ed03_New_OXE_features_in_Release_R12.4 - Synthesis of IP flows for the OmniPCX Enterprise solution – Edition 27 OT - OpenTouch 2.6 Overview - OpenTouch architecture and network design principles (TBE037) - general architecture and design rules for OpenTouch Release 2.6 - Release note OT 2.6: TC2712 OV 8770 - OmniVista 8770 R4.2 Release presentation - Release Note 8770 R4.2: TC2682en-Ed02 OmniPCX Enterprise - Release 12.4 Release Note & Installation procedure for OmniPCX Enterprise R12.4 Released version M5.204.80.f (MD4 patch) TC2714en-ed.07 © Copyright 2021 ALE International, ALE USA page 7/89
S.O.T. release note - TC2456en-Ed12_Release_note_SOT (Software Orchestration Tool) version R3.1.007.003 Virtualization - OpenTouch Suite for MLE in virtualized environment, overview o Reference: TBE031 - Pre-Sales presentation describing the MLE products virtualization capabilities and the main principles regarding license control deployment - OpenTouch Suite for MLE virtualization design guide o Pre-Sales design guide related to the deployment in virtualized environment of products part of OpenTouch Suite for MLE offer o Reference: TBE043 - Pre-Sales design guide related to the deployment in virtualized environment of products part of OpenTouch Suite for MLE offer - Virtualization: OXE configuration related to OXE releases and ESXi infrastructure versions o TC2431: Technical Communication from Technical Support L3 - TC2432: Mandatory installation of Vmware tools from OXE release R12 Other - EF-Phase-in-C166-EN - Phase-in and Pricing | OpenTouch Suite for Mid- and Large-sized Enterprises - Release phase-out policy Alcatel-Lucent OpenTouchTM Suite for Mid & Large markets - RELEASE POLICY INFORMATION - April 2020 offer - CROSS COMPATIBILITY DOCUMENT - Applications / Hardware compatibility - Edition: 38a Hardware / Applications Compatibilities TC0418 Ed.20 Compatibilities between OmniPCX Enterprise software releases and Alcatel-Lucent Enterprise Hardware and applications System documentation - Documentation note : OmniPCX Enterprise R12.4 + OXE R12.4 Documentation package (All languages) - Documentation Note : Omnivista 8770 4.2 + 8770 R4.2 Documentation package (All languages) Related Technical Communications Note: Most of the old technical communications are not mentioned anymore. Refer to previous release notes same section if needed. TC2851 Release Note for 4059 EE 2.3.1 on OmniPCX Enterprise TC2515en-Ed01_Warning_OMS_Suse_SP3 TC2481-RN for Base Station 8378 DECT IP-xBS Release R100 TC2462en-Ed10_OXE_configuration_guide_for_Rainbow_PBX_Integration.pdf TC2308 Technical Release Notes For 8028S, 8058S, 8068S, 8078S Premium Deskphones TC2181en-Ed14_Release_Note_for_8088_Smart_DeskPhone_Release_302_in_Business_mode TC2347en-Ed04_Technical Release Notes For 8088 R301 Smart Deskphone TC2431en-Ed01_Virtualization Configuration of OXE following releases and ESXi infra version TC2312 Ed13: “OXE mgr Configurations Management Evolution”. This document describes the new parameters and the modified parameters introduced in all the releases starting from k1.520 (TC to be released soon) TC1854en-Ed25_OmniPCX_Enterprise_patch_aligment_procedure.xlsm TC1868 Multicodec evolutions in OXE Release 11.0: Database translation TC1854 OXE patch alignment (patches alignment + database translation table) OmniPCX Enterprise - Release 12.4 Release Note & Installation procedure for OmniPCX Enterprise R12.4 Released version M5.204.80.f (MD4 patch) TC2714en-ed.07 © Copyright 2021 ALE International, ALE USA page 8/89
TC1271 Checks for integrity and authenticity of downloaded software TC1255 4008 / 4018 SIP set deployment with OmniPCX Enterprise TC0779 Synchronization of the system after migration to OmniPCX Enterprise with Appliance Server TC0778 Migration OmniPCX 4400 to OmniPCX Enterprise TC2400 PCS upgrade to R12.x improvement TC2338 R12 Remote installation of PCS TC1676 messages CONNECT, management Burst size & Burst delay TC2431 Virtualization: Configuration of OXE following releases and ESXi infra version Remote worker sip sets on internet/noe on vpn: Server_deployment_guide_for_remote_workers_8AL90345ENAAEd:08 Phase-in / Phase-out products Always check for latest phase-in/out products on the Business Portal (EF-Phase-in / EF-Phase-out) 3 CONTENT OF RELEASE 12.4 Warning Release R12.4 MD4 needs minimum CCS version 10.12.94.0 – otherwise CCS will not connect to OXE 3.1 Status, translation & binaries Patch CR level sync DataBase version Compatible up to latest patch M5.204.80.f M5.204.36 M5.204.36 M5.204.7.c M5.204.7 M4.501.18 M4.501.18 M3.402.35 M3.402.35 M2.300.29 M2.300.29 M1.403.27 M1.403.27 L2.300.43 L2.300.43 Older versions: Patch Patches Aligned DB version Compatible till j2.5 j2.501.23 j2.501.21 j2 j2.603.38 j2.603.38 k1 k1.400.37 k1.400.35 k1.5 k1.520.47 k1.520.43 l1 l1.301.42 l1.301.41 OmniPCX Enterprise - Release 12.4 Release Note & Installation procedure for OmniPCX Enterprise R12.4 Released version M5.204.80.f (MD4 patch) TC2714en-ed.07 © Copyright 2021 ALE International, ALE USA page 9/89
Following is the list of binaries & components with their corresponding version. It is also possible to consult the “read.me” file included in every static & dynamic patch to find this kind of information. Do a text search with the binary name requested. One read.me file contains all the precedent patches. For instance: For the dynamic patch: read.me file of patch “.M” will contain all data from patch “.A” to “.M”. No information related to static patches. For the static patch: read.me file of patch “.35” will contain all data from patch “.1” to “.35” Component Name Component Version r_linux r_linux26_161.000 r_linux_patch r_linux26_161.058 r_glibc-4400 r_glibc-4400_001.009 r_ramdisk26 r_lnxswinst r_lnxswinst_3.61.0 Rainbowagent 5.2.5 r_firmware_CPU8 r_firmware_CPU8_2.0 r_bios_cs2 r_bios_cs2_ami_patch_3EU24009AAAD_12.0 r_egw r_egw_2.18 r_c1nvz32 r_c1nvz32_3.13 r_nddi2 r_nddi2_2.25 r_tones r_tones_2.19 r_intof r_intof_1.25 r_intof2 r_intof2_3.5 r_ioip r_ioip_4.19 r_intip r_intip_16.25 r_mg_appli r_mg_appli_46.29 r_ngp3 r_ngp3_11.10 r_oms r_oms_10.06 r_ost r_ost_5.22 r_noeip r_noeip_4.33.81 A(4018),Z(4008) r_noeip_4.33.40 B(4028),C(4038),D(4068) ssm- V4 r_sm_3.3.05 ssm- V5 r_sm_3.6.03 ssm- V5m r_sm_4.1.03 r_noeipg r_noeipg_4.34.21 OmniPCX Enterprise - Release 12.4 Release Note & Installation procedure for OmniPCX Enterprise R12.4 Released version M5.204.80.f (MD4 patch) TC2714en-ed.07 © Copyright 2021 ALE International, ALE USA page 10/89
r_noesip r_noesip_2.12.40 r_noeuax9 r_noeuax9_3.81.80 r_noe3guax9 r_noe3guax9_4.11.32 r_noe8082 r_noe8082_4.51.03 r_noe3gip r_noe3gip_4.53.22 r_noe3gsip r_noe3gsip_3.00.50 r_noemipt8_r100 r_noemipt8_r100_6.1.2 r_noemipt_r2 r_noemipt_r2_109.025 r_noemipt_r3 r_noemipt_r3_120.028 r_wlan81x8s r_wlan81x8s_2.2.13 r_IPxBS r_IPxBS_0066.0008 r_noe8008 r_noe8008_5.45.50 r_noe8018 r_noe8018_5.45.50 r_noe80x8S r_noe80x8S_5.45.50 r_wbmappli r_wbmappli_1204.1908 r_noe8088 r_noe8088_5.06.34 r_sip8008 r_sip8008_1.51.04 r_sip8018 r_sip8018_1.51.04 r_sip80x8S r_sip80x8S_1.51.04 r_ibs_appli_ng r_ibs_appli_ng_53.02 r_dect8212 r_dect8212_0013.0003 r_dect8232 r_dect8232_4683.0003 r_dect8242 r_dect8242_6682.0002 r_dect8262 r_dect8262_5082.0001 r_dect8262EX r_dect8262EX_7082.0001 New r_dect8254 r_dect8254_4085.0009 New r_dect8234 r_dect8234_4085.0009 New r_dect8244 r_dect8244_6084.0005 Other products version DAP firmware for 4080 Access Point: 4910b630.dwl IPDECT R170 DAP firmware for 8340 Access Point: 4920b630.dwl DAP loader package: 4992030a.dwl DAP controller versions: 6.21.0299 OmniPCX Enterprise - Release 12.4 Release Note & Installation procedure for OmniPCX Enterprise R12.4 Released version M5.204.80.f (MD4 patch) TC2714en-ed.07 © Copyright 2021 ALE International, ALE USA page 11/89
3.2 New hardware New dect set 8254 (MD1) New dect set 8234 (MD4) New dect set 8244 (MD4) New MIPT sets 8158s & 8168s (TR) Support of 8378 base stations (xBS) with SHA-2 (not software dependent) 3.3 List of new features/ interoperability in R12.4 (from 1rst release till MD4) See details of those features in document TC2717 available at the Business Portal Features appeared in MDx are all tagged the same way (MDx) below at the end of the line MD3 patch did not bring any new feature More details about those features can be found in TC2717 and system documentation. 3.3.1 Accounting IP tickets for xBS (MD2) 3.3.2 Call Handling features Avoid Reboot in Free Seating feature: DSU/DSS (leftover from R12.3.1) OXE enhancement so that IPDSP toaster can indicate supervised calls Take "IP Softphone Emulation" parameter into account for OXE profiles Display information on Tandem Set Creation of Serbian country variant Bulgarian language support for our IP/TDM phones operating under OXE KCME - 8088 (Linux) - remove the "new call" softkey when being in conversation KCME - 8088 (Linux) - In the info screen, leave only the name and phone number information Cost free call waiting time Emergency notification (leftover from R12.3.1) MLPP: call to tandem group (deskphone + DECT) with MLPP rights MUST take priority on Sets Status (MD1) 3.3.3 CCD/CCS Casual Conference for CCD Agents Automatic agent logout when set is out of service CCS-AFE link SSL/TLS encrypted (MD4) CCS password policy (MD4) 3.3.4 Cloud Connect Cloud Connect refactoring including o RTR - Possibility to configure the Keep alive frequency o Possibility to enable/disable on OXE the use of the CC-Service: "Get Offer File" o Possibility to enable/disable on OXE the use of the CC-Service: "Inventory" o Possibility to enable/disable on OXE the possibility to use CC-Service: "Remote Management" OmniPCX Enterprise - Release 12.4 Release Note & Installation procedure for OmniPCX Enterprise R12.4 Released version M5.204.80.f (MD4 patch) TC2714en-ed.07 © Copyright 2021 ALE International, ALE USA page 12/89
Remote management capabilities via Cloud Connect (fleet dashboard/ remote console - leftover from R12.3.1) 3.3.5 Dect SUOTA set to OFF at translation time + new database (MD2) from versions lower than M5.204.64, SUOTA will be activated by default, if the system is configured in xBS DECT system only (not if configured with RBS, IBS or mixt) (MD4) xBS encryption: Boolean is now masked due to feature delayed in a further release ( MD4) 3.3.6 Encryption migration Thales encryption to Native encryption: new tool to remove Thales encryption + procedure (TC2838). FSNE will be installed manually like before (MD4). DTLS Server server identity (IP) should be checked against the identity certified within the EGW/CS TLS certificate, in either DN or SAN fields. 3.3.7 Increasing provisioning level/ product limits Nothing new 3.3.8 Infra SUSE Patch upgrade support for GAS (HOST) Take into account new Flex Version (linked to new dongle) Native compatibility of Lenovo x3250-M6 for OXE R12.4 Native compatibility of HP DL20 G9 for OXE R12.4 Native compatibility of HP DL320e G8v2 for OXE R12.4 Simple upgrade of OXE patches (with NO S.O.T. & no PC Installer) UPS safe power off is implemented in GAS (from 8.07) update of Linux kernel to 2.6.32-754.24.2 + new openSSH for security vulnerabilities (MD1) Compatibility with new HP DL20 Gen10 (16 GB RAM) for OXE GAS (MD2) Compatibility with new Lenovo AS (SR250 with G4930 processor) for OXE GAS ( MD2) VMware 7.0 compatibility (MD4) Update OXE Linux kernel with latest 2.6 patches (MD4) 3.3.9 Interworking/ Interoperability tested OT 2.5 & new OT 2.6 8770 R4.2 3.3.10 Maintenance have different incidents between hard phone and IPDSP. Command for testing XMPP and SOCKS5 connections towards Cloud Connect & Rainbow Monitoring incident of the Cloud Connect XMPP link Enhance patch installation mechanism to check if “TEL” hotfixes are already present (MD4) Serviceability: New troubleshooting command to check the configuration of the OXE system for IP resources (“ipcheck”, alias “checkip”) (MD4) OmniPCX Enterprise - Release 12.4 Release Note & Installation procedure for OmniPCX Enterprise R12.4 Released version M5.204.80.f (MD4 patch) TC2714en-ed.07 © Copyright 2021 ALE International, ALE USA page 13/89
Serviceability : change of the welcome & info messages that are displayed to the user "mtcl" during login (MD4) 3.3.11 Management OXE WBM search OXE WBM click & GO (MD1) OmniVista 8770 R4.2 (compatibility) 3.3.12 O2G No OXE development 3.3.13 Rainbow Web RTC GW on OXE A/S Generic - generalization for all partners (from GAS R8.00) 3.3.14 Security Update OXE Security Check Tool Native encryption - sip TLS: mutual TLS authentication for sip separated Connect OXE to a domain (especially Rainbow) while being in "trusted hosts mode" update of Linux kernel to 2.6.32-754.24.2 + new openSSH for security vulnerabilities (MD1) 3.3.15 SIP trunking Session Timer per SIP gateway Restriction Removal for support of UUI on SIP trunk ( MD4) WebRTC Gateway - Direct RTP when using REX on SIP trunk with Rainbow (MD4) 3.3.16 Terminals New Dect + new MIPT sets (see “new hardware”) 8088 in ipv6 infra. (MD2) 3.3.17 Virtualization Support of new Microsoft Hyper-V Release (Win2019) + OST/EEGW (MD1) 3.4 List of new features to come in R12.4 MD3 No feature was released in MD3 patch 3.5 List of new features in R12.4 MD4 Encryption: tool to remove Thales encryption management WebRTC Gateway - Direct RTP when using REX on SIP trunk with Rainbow Restriction Removal for support of UUI on SIP trunk CCS link encryption, password policy Vmware 7.0 compatibility Update OXE linux kernel with latest 2.6 patches OmniPCX Enterprise - Release 12.4 Release Note & Installation procedure for OmniPCX Enterprise R12.4 Released version M5.204.80.f (MD4 patch) TC2714en-ed.07 © Copyright 2021 ALE International, ALE USA page 14/89
Serviceability requests 3.6 Features under PCS process No features under PCS PCS = Premium Customer Support. The Premium Customer Support process allows the Partner Businesses to profit of an assistance on features or products whose marketing was announced (DR3) but which are not launched yet on the market. The PCS process replaces the SDP (Specific Deal Process) previous process; refer to the eFlash EF_Marketing_003_260704. 4 SOFTWARE CONTENT & OTHER COMPONENTS From the Technical Released version Delivery from Business Partner Web Site: M5.204.80.f - Full version M5.204 - Static patch M5.204.80 - Dynamic patch M5.204.80.f - Secured patch SM5.204.80.f G.A.S. 8.22 content =============================================================== r_sws_8.22 OXE Version: M5.204.80.f OMS Version: 10.06 WebRTCGW Version: 1.76.7-391 FlexLM Version: 11.16.5.0-006.104-IP0019 bootdvd Version to use: 12.3.031.000 It I STRONGLY recommended to check on the Business Portal if a new OXE patch is present to take advantage of the latest fixes. Boot DVD update can also be updated to take advantage of latest security updates. Note The access to secured patch is only given on request after filing the appropriate document posted on Business Portal Customer Support > Technical Support > Software download > OmniPCX Enterprise > OmniPCX Enterprise > All Release > Request for Security Patch Access. For systems using Full Software Native Encryption, secured patch MUST NOT be installed Components related to R12.4 MD4 Technical Release. Product/ Component Type of Misc product OmniPCX Enterprise - Release 12.4 Release Note & Installation procedure for OmniPCX Enterprise R12.4 Released version M5.204.80.f (MD4 patch) TC2714en-ed.07 © Copyright 2021 ALE International, ALE USA page 15/89
OMNIPCX ENTERPRISE R12.4 OXE System documentation is available on the Version M5.204.36 (On business Portal) Business Portal, in the section Technical Support\ Technical Documentation Library OMNIPCX ENTERPRISE R12.4 OXE Use ONLY for secured systems with Secured Version SM5.204.80.f SSM/MSM boxes vmWare esx lower to 5.5: CentOS 5 vmflex centOS 2.1.000.092 CentOS 5.11 - 32 bits --------------------------------------------------- CentOS 7 64 bits --------------------------------------------------- VMware ESXi’s version upper or equal to 5.5 is compatible 2.5.000.002 CentOS 7.7 - 64 bits (VM version 10) only from --------------------------------------------------- VMware ESXi --------------------------------------------------- KVM 5.5; the VM 2.5.000.002 CentOS 7.7 - 64 bits --------------------------------------------------- version is in --------------------------------------------------- Mandatory version in presence of new hardware 10 2.5.000.002 CentOS 7.7 - 64 bits dongle. Compatible with previous dongle /!\ warning if version. presence of new dongle OST ipv4/v6 OST.iso 5.22 (iso file), to be used with - OXE IPV6-IPV4 translator translator/ EEGW bootDVD 12.3.016.000 minimum – - OXE External Encryption Gateway 12.3.031.000 actual version) See NOTE hereafter OXE MS APPLICATION DVD-R OMS OXE binary 10.03-IP0002 (updated along Software Version 10.02 with the OXE patches) File “oms-10.02- IP0001.iso” To be used with bootDVD Suse SP3 (latest version: bootdvd-12.3.031.000) GAS/ OXE Software Server GAS/ Oxe OXE SW Server 8.12 (oxe version Software Server M5.204.36 to be used with bootDVD Suse SP3 bootdvd-12.3.031.000 or higher OmniVista 8770 R4.2 Software (technical At technical release: OmniVista 8770 released version 8770.4.2.13) OmniVista 8770 8770.4.2.13 System documentation is available on the Business Portal, in the section Technical Support\ Technical Documentation Library OmniPCX Open Gateway (O2G) O2G R2.2 DVD-R O2G-R2.2-14.2.000.002 to be used with SW MEDIA KIT bootdvd-12.5.002.00 (reinstallation if previously bootDVD was 12.3) Before installing any software, we strongly advise you to check the integrity and authenticity of the software. All software delivered in the Business contain an MD5sum information. For detailed information about checksums, please refer to the technical communication TC1271 Checks for integrity and authenticity of downloaded software. (*) That Sip DM is not usable for 8002/8012 sets in hotel environment OmniPCX Enterprise - Release 12.4 Release Note & Installation procedure for OmniPCX Enterprise R12.4 Released version M5.204.80.f (MD4 patch) TC2714en-ed.07 © Copyright 2021 ALE International, ALE USA page 16/89
Note PSP software (Phone Set Programming) is not delivered with the R12.4 CD/DVDs. PSP software is available on Business Portal (https://businessportal2.alcatel-lucent.com) in section Customer Support > Technical Support > Software Download > OmniPCX Enterprise > OmniPCX Enterprise > All Releases. This version is compatible with OmniPCX Enterprise RELEASE 12.4 Component OST: “OST” is a component that is a merge of OST64 (ipv6/4 translator) & new External Encryption Gateway. Version 5.13 correspond to the version of OST64. OST64 & Eegw cannot be started simultaneously. Eegw is installed by SOT version 3.0: choice to start ost64 or eegw has to be done at installation time. List of binaries of version M5.204.80.f Version of all components is in chapter 3.1 5 BEFORE STARTING 5.1 Checks to perform Case of migrating an OXE network from ANY release to R12.4 (or even higher). It is mandatory to consult TC2853 (specific management & precautions to take before starting that migration) Compatibilities/ Product Limits Consult document about CROSS-COMPATIBILITY/ PRODUCT LIMITS (see chap. 2 DOCUMENTS) Hardware: phased-out boards Check for phase-out boards in the Alcatel-Lucent business portal documents (Eflash Phase out) or in the Technical Knowledge Center database (Applications/ Hardware/ Terminals Cross compatibility) Conditions for installation in ABC network Conditions for Installation of RELEASE 12.4 in network is detailed in the last “MLE CrossCompatibility” document available on Business Portal. Reminder on applications & functionalities The table below shows all the applications and functionalities which are no more longer provided by OmniPCX Enterprise R12.4, whatever hardware used. Compulsory deletion/ Family Type of application Migration to Documentation modification before migrating to R12.4 47xx OmniVista 4760i “mgr” or OmniVista 8770 Yes System Documentation or WBM (from R12.0) 4715, 4730, 4740 or OmniVista 8770 No TC1479 4740 PTP OmniPCX Enterprise - Release 12.4 Release Note & Installation procedure for OmniPCX Enterprise R12.4 Released version M5.204.80.f (MD4 patch) TC2714en-ed.07 © Copyright 2021 ALE International, ALE USA page 17/89
Compulsory deletion/ Family Type of application Migration to Documentation modification before migrating to R12.4 4730i mgr or OmniVista 8770 Not applicable System Documentation 4755 OmniVista 8770 No TCV010 4000 Directory Server 8770 LDAP Server TCV017 Directory PC Client for 8770 Directory Client TC1479 4755/4000 Voice mail 4630, 4620 or VPS35 4645 or OT MediaCenter systems 4635 VPCPU, 4635 or VPCPU-1 ACT migration 4300, 2600, 4600 or Manage the equipment in Yes No 5400 a new crystal ACT or common hw rack ACD-V1 ACD-V1 CCD or OTCCSE Yes TC0487 (CCD) 4735 & 4736 CCS 4961 first party TAPI No migration – Not Not applicable No middleware supported 4973 Telephony Not supported (Replaced Not applicable Assistant by OmniTouch UC My Phone) CCS CCS CCS version evolution UPGRADE to version 10.12.94 minimum VoWLAN VoWLAN R1.x VoWLAN R5.x No TC1596 Others Alcatel Unified OTMC Not applicable Messaging Daughter board SPB Moxa box IP/V24 module No System Documentation Overflow on QoS Not supported No No (VoIP) CPU2, CPU3, Replaced by No No CPU5 Step1/Step2/ CPU7-2 – with 512 MB Step3, CPU6, CPU7s1, memory change or CS-2 All Appl. Servers except or Appliance Server or Lenovo M6 & HP vmWare virtualisation G8v1/v2 (depends on the Actis configuration) or new cpus CS-3/CPU8 LIOE & TSC-LIOE INTIP3 Yes No INT1/INT2 INTOF-2 Yes No Applications and functionalities dependent on CPUs and hardware platform used Depending on the type of CPU (crystal CPU, Appliance Server, Call Server in rack, virtualization) and the hardware platform used (Crystal, common hardware), some applications or functionalities are not authorized. OmniPCX Enterprise - Release 12.4 Release Note & Installation procedure for OmniPCX Enterprise R12.4 Released version M5.204.80.f (MD4 patch) TC2714en-ed.07 © Copyright 2021 ALE International, ALE USA page 18/89
Appliance Server or virtualization Crystal CPU Call Server Common (7s2 or 8) (CS-2/3) Crystal hardware hardware Voice mail 4645 No Yes Yes No 4615 / VMU-OBCA Yes No No No 4615/VMU-OBCA2 (only CPU6) (1) Various Campus DECT Yes No No No (4) DTM for DECT on Yes No No No DECT8 (2) CPU6 DECT8 DECT8 VG on CPU6 Yes No No No GPA2 (2) DTMF Yes No No No GPA2 (2) (on CPU6 & CPU7) V24 Yes No No No V24-IP module (3) Music on hold on Yes Yes No Z port No Z port (3) CPU IO2/OBCA (5) Yes No No No (5) (only with CPU6) IO2N Yes No No No (5) SPB No IO2 No No No V24-IP module (3) 3 ACT levels Yes No No No (3) eRMA No Yes Yes No (2) Replacement is carried out by Actis. The DECT8 board is not compatible with DECT2/DECT4 boards. If DECT2/DECT4 boards are present, ACTIS will replace them. Warning REMINDER DECT2/DECT4 and DECT4 HB boards are phase-out. They are still supported by RELEASE 12.4 but can no more be configured for addition or for new installation. They are NOT compatible with SUOTA functionality (3) Manual modifications are required. (4) No alternative possible. (5) Boards of IO2/OBCA type do not exist in common hardware. A certain number of applications and functionalities are therefore no more supported, such as: Extension of V24 physical ports via SPB board => use the Moxa box Direct management of data applications in V120 accessible from a terminal adapter (TA in V120) locally or from the outside (appli login, SLIP, hotel management, etc.). Data transmission in the B channel of a digital support (T2, PCM, etc.) Link in a B channel of a T2 (switched or not switched) Link in a B channel of a PCM board (often encountered in South America where T2s are less common) OmniPCX Enterprise - Release 12.4 Release Note & Installation procedure for OmniPCX Enterprise R12.4 Released version M5.204.80.f (MD4 patch) TC2714en-ed.07 © Copyright 2021 ALE International, ALE USA page 19/89
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