Release 3.10.2.0 Release Notes - System Administration Guide - Behind the Blackboard!
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Contents Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Assumptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Release 3.10.2.0 New Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 MIFARE DESFire EV1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Blackboard Contactless Configuration Manager 1.1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 PS4101 Configuration Utility 1.1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Transact API . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Resolved Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Known Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Upgrade Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Compatible Hardware Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Supported Server Infrastructure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Supported Client Infrastructure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Installation/Customization Impact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Compatible Software Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 PRINTED JUNE 5, 2013 1
BLACKBOARD TRASACT RELEASE NOTES 3.10.2.0 D OCUMENT 1 4 0 5 REV 04 Release Notes Contents • Overview (page 1-2) • Assumptions (page 1-3) • Release 3.10.2.0 New Features (page 1-4) • Resolved Issues (page 1-9) • System Information (page 1-11) • Upgrade Path (page 1-11) • Compatible Hardware Products (page 1-12) • Supported Server Infrastructure (page 1-15) • Supported Client Infrastructure (page 1-16) • Installation/Customization Impact (page 1-17) • Compatible Software Products (page 1-18) PRINTED JUNE 5, 2013 RELEASE NOTES CONTENTS 1-1
OVERVIEW OVERVIEW PRODUCT VERSION • 3.10.2.0 BUILD • 3.10.192.417 PREREQUISITES • Blackboard Transaction System 3.10 Service Pack 1 • .NET Framework 4.5 ROLLBACK OPTIONS • Once installed, this release cannot be rolled back CREDENTIALS • Unless otherwise noted, the installation instructions require the user to be signed in using the server's Local Administrator account PRINTED JUNE 5, 2013 RELEASE NOTES CONTENTS 1-2
ASSUMPTIONS ASSUMPTIONS Installation Instructions Assume a Two Server Configuration • Server 1 - Database Server • Transaction System Database Server • Building Blocks Manager Database Server (Optional) • IDWorks Database Server (Optional) • Server 2 - Application Server • Transaction System Application Service • Transaction System Client Application • Transaction System Reporting System Server • Transaction System External Client Interface - (Optional) • Building Blocks Manager Application Service - (Optional) PRINTED JUNE 5, 2013 RELEASE NOTES CONTENTS 1-3
RELEASE 3.10.2.0 NEW FEATURES RELEASE 3.10.2.0 NEW FEATURES Important Note: The Blackboard Transaction System Data Dictionary files are included in 3.10 SP2 and will be on the client's application server. The Data Dictionary is located in the default location where the 3.10 SP 2 install package was uncompressed: E:\Install\Blackboard\TS\\Docs) There is no PDF document. PRINTED JUNE 5, 2013 RELEASE NOTES CONTENTS 1-4
MIFARE DESFIRE EV1 MIFARE DESF IRE EV1 • Blackboard Transact now supports the MIFARE DESFire EV1 Contactless credential authentication at Blackboard Contactless devices. • SE3-RDR-100 Door reader and PS 4100 excluded. • Blackboard offers a Datacard plugin for issuance of MIFARE DESFire EV1 cards. • The plugin provides the capability to encode customer chosen information into the smart card chip in the same manner as they would for mag stripe data. • The plugin works in conjunction with an ID Works project. • During the printing process the chip is encoded first, the mag stripe (if present) is encoded next, and if the encoding is successful, the graphics are printed on the card. • This plugin encodes data into the default Bb sector of the smart card chip. Any variation will require modifications to the xml file (see installation guide). • The plugin enables capturing the card serial number (CSN) and downloading it to the Transaction System database. The user includes a CardIDm field on the ID Works Production form to capture the IDm to the database (see installation guide). • The plugin allows data to be encoded to a 3rd Party sector in addition to the Blackboard sector. • This allows for one credential to be used at both Blackboard and 3rd Party devices. Things You Should Know • The 3rd party sector on a DESFire card cannot be encoded using the Blackboard MF4100. The 3rd party sector must be encoded on the card using the Datacard encoder. • Sites using DESFire must manually update the DR4100 on their AC3100s by connecting them to an SA3032 to obtain the update or sending them in for an update using the RMA process. • Refer to the Blackboard Transaction System DR4000 Series Reader Installation Guide • Sites using the Blackboard Contactless Peripherals PS4101 and Mifare DESFire: • If your PS4101 was shipped prior to 6-3-13; the RS4101 must update to support MIFARE DESFire. The update is done using the PS4101 Contactless Configuration Utility found on Behind the Blackboard. • Refer to the document: Blackboard Transact PS4101 Config Utility Version 1.1 Installation and Configuration Guide • Sites using DESFire and Blackboard DR41xx readers that are connect to a 3rd party system: • If your device serial number is LESS THAN 3085768 call Blackboard for a device upgrade process. Reminder: PS4100 does not support MIFARE Classic or DESFire, only Felica. The PS4101 supports Mifare Classic, DESFire and Felica. PRINTED JUNE 5, 2013 RELEASE NOTES CONTENTS 1-5
BLACKBOARD CONTACTLESS CONFIGURATION MANAGER 1.1 BLACKBOARD C ONTACTLESS CONFIGURATION MANAGER 1.1 • The Blackboard Contactless Configuration Manager was updated with the following changes: • Version change from 1.0 to 1.1. • Added version to title bar. • Added checking in the UI to not allow skips in sector/AID search order. • Enabled DESfire Application ID search order (and write to config card). • Deleted Mifare Classic Mini sector search order. See Blackboard Transact Contactless Configuration Manager 1.1 Installation and Administration Guide PRINTED JUNE 5, 2013 RELEASE NOTES CONTENTS 1-6
PS4101 CONFIGURATION UTILITY 1.1 PS4101 C ONFIGURATION UTILITY 1.1 • The PS4101 Config Utility was updated with the following changes: • Version change from 1.0 to 1.1. • Added version to title bar. • Added 100mS Delay key to Output Formatting (EX: Delay for something to happen like a UI change). • Added Key: text boxes for Mifare Classic/DESfire sector search orders (only allowed when Read Card Data is set to From Bb 3rd Party Area). • Added checking in the UI to not allow skips in sector/AID search order. See Blackboard Transact PS4101 Config Utility Version 1.1 Installation and Configuration Guide PRINTED JUNE 5, 2013 RELEASE NOTES CONTENTS 1-7
TRANSACT API TRANSACT API • Transact API (Application Programming Interface) allows Blackboard SP to access data and submit stored value transactions against an on-premise Transact instance. • Sites using eAccounts - when the site upgrades to 3.10 SP2 External Client and Transact API will both be installed and running as a Windows service. • Transact is a closed API. It currently can only be used by Blackboard. It cannot be used by customers or third party partners at this time. • Uses port 443 on the Blackboard Application Server. PRINTED JUNE 5, 2013 RELEASE NOTES CONTENTS 1-8
RESOLVED ISSUES RESOLVED I SSUES Table 1-1: Resolved Issues JIRA Category Reference Issue Description Summary Number Device TS-19475 POS Register - Unable to get out of error loop "The cashier associated with the transaction has no open session" without power cycling the register Device TS-19345 AC3100 - Doesn't accept Mifare classic or DESFire cards Device TS-19293 AT3000, CR3000, LC3000, VR-MDB2/VR-MDBMP and IPC2 - Device can get a watchdog reset during SSL handshake process) Device TS-19220 AT3000 - Produces an Oracle error ORA-06512 when performing a deposit. Device TS-19143 Master Controller - Offline tables are being uploaded without any Cardholders Device TS-19038 Query for Device Diagnostic Message - Error: Out of memory (3.10) Device TS-19016 POS Register - Offline CashierLogin table creates "The cashier associated with the transaction has no open session" error with 2 or more records Reporting System TS-18976 "Door List Report" selecting Door Name Filter are no longer in alphabetical order. (v3.10) System TS-19652 TIA, Incorrect Error response for Issue code error; is "224 undefined error" in 3.10 SP1, was error 202, Card L/S in 3.6 (3.10) PRINTED JUNE 5, 2013 RELEASE NOTES CONTENTS 1-9
SYSTEM INFORMATION SYSTEM I NFORMATION This section outlines the server platforms supported by the Transaction System. Covered are the supported database and workstation configurations and the compatible software products. UPGRADE PATH Table 1-2: Upgrade Path Publisher Product Family Min Version Blackboard Transaction System 3.10.1.0 Microsoft .NET Framework 4.5 PRINTED JUNE 5, 2013 RELEASE NOTES CONTENTS 1-10
COMPATIBLE HARDWARE PRODUCTS COMPATIBLE HARDWARE P RODUCTS Table 1-3: Compatible Hardware Products Not Supported in supported in Blackboard Transaction System Transaction Notes Hardware 3.10.2.0 System 3.10.2.0 Account AC3000 RDR-E-CMC AC3000 via IPC - If using Credit Card this Management Center AC3000 via IPC RDR-E-LOAD configuration is not supported. If using VTS Banners this configuration is not recommended. Activity Reader AT3000, AT4100 AT3000 via IP Converter, MW9000, MW9002 Authorization Reader MW9040, MW9042 Copy Reader CR1120, CR1122, RDR-E-CR Account Override functionality is not CR2000, CR2002 supported in TS 3.6. CR3000, CR4100 CR3000 via IP Converter MF4100 Copy Client Door Access Reader SA2000, SA2001, SA1000 Prox readers are not supported on SA20xx SA2002, SA2003, readers, only SA30xx. SA2010, SA2011, SA2012, SA2013, SA2020, SA2021, SA2022, SA2023 via IPC only SA3004 and SA3032 via IP SA3004 and SA3032 via IPC DR4100, DR4200, DR4210 IP Converter COM-IPCONV COM-IPCONV2 Laundry Reader MW9010, MW9012 RDR-E-LCR04 LC3000, LC4100 RDR-E-LCR10 LC3000 via IPC RDR-E-LCR20 LCM20 RDR-E- MF4100 Laundry Client MW9012 PRINTED JUNE 5, 2013 RELEASE NOTES CONTENTS 1-11
COMPATIBLE HARDWARE PRODUCTS Not Supported in supported in Blackboard Transaction System Transaction Notes Hardware 3.10.2.0 System 3.10.2.0 Merchant On Point MOPS Point of Sale - MF4100 POS Client Blackboard PS4100 POS Reader Point of Sale - MW9300, MaxiWedge MW9302, MW9340, MW9342, MW9350, MW9352 Point of Sale - MW9240, MidiWedge MW9242, MW9250, MW9252 Point of Sale - MW9200, MiniWedge MW9201, MW9220, MW9221 Point of Sale - NCR 7402, 7403, 7443 RDR-E- Registers not supported in serial NCR7453, communication mode. 7454 Remote Printer RDR-E-RPRT280 via IP RDR-E-RPRT via Lantronix device, requires COM-E- IPCON100 Security Monitor MW9031, Reader MW9032 Security Multiplexer SM8 Serial FDI FDI's Vendor must migrate to the Transaction Integration Agent (TIA). Time Management MW9020, MW9022 Transaction Terminal VeriFone Vx570 via Omni 395, Compatible terminal software for the - Dialup Serial TIA Omni 396, VeriFone Vx570 device is required. Omni 3200, Omni 3200SE Transaction Terminal VeriFone Vx570 via IP Compatible terminal software for the - IP TIA VeriFone Vx570 device is required. PRINTED JUNE 5, 2013 RELEASE NOTES CONTENTS 1-12
COMPATIBLE HARDWARE PRODUCTS Not Supported in supported in Blackboard Transaction System Transaction Notes Hardware 3.10.2.0 System 3.10.2.0 Vending Reader VR-SP, VR-MM, VR- RDR-E- MDB, VR-MDB2 MDB485 VR-MDBMP, VR4100 RDR-E-VR VR-MDBMP via IP RDR-E- Converter VRMDB RDR-E- VRNMDB Vending Reader with VR-MFI, VR-MFR Interface Module Wireless Activity W-ARBW, W- Reader ARCLR, W- BUSRDR PRINTED JUNE 5, 2013 RELEASE NOTES CONTENTS 1-13
SUPPORTED SERVER INFRASTRUCTURE SUPPORTED SERVER I NFRASTRUCTURE Table 1-4: Database DB DB DB Min Processor Processor DB Edition Data Publisher Version Family Data Width Width Oracle Standard, Enterprise 11g R2 11.2.03 64bit x64 64bit Table 1-5: Internet Component Version .NET Framework Version 4.5 ASP.NET Version 4.0 IIS Version 7.5 PLATFORM Table 1-6: TSSA - Transaction System server application for transaction processing Publisher Family Edition Min Version Max Version Processor Microsoft Windows Server Standard, Enterprise 2008 R2 SP1 2008 R2 SP1 x64 Table 1-7: TSDB - Transaction System database for transaction data storage Publisher Family Edition Min Version Processor Microsoft Windows Server Standard, Enterprise 2008 R2 SP1 x64 Table 1-8: RSSA - Reporting System server application for analytical processing Publisher Family Edition Min Version Processor Microsoft Windows Server Standard, Enterprise 2008 R2 SP1 x64 PRINTED JUNE 5, 2013 RELEASE NOTES CONTENTS 1-14
SUPPORTED CLIENT INFRASTRUCTURE SUPPORTED CLIENT I NFRASTRUCTURE PLATFORM Table 1-9: TSCA - Transaction System client application for managing TSSA Min Publisher Family Edition Processor Version Microsoft Windows Professional XP SP3 x86 Microsoft Windows 7 All SP1 x86, x64 Microsoft Windows Vista All SP2 x86, x64 Microsoft Windows Server All 2008 R2 x86, x64 Table 1-10: RSWA - Reporting System web application for managing RSSA Min Publisher Family OS Abbreviation Version Microsoft Internet Explorer 8.0 Any Windows Table 1-11: NPOS - NCR Point of Sale Publisher Family Edition Min Version Processor Microsoft Windows Professional XP SP3 x86 Microsoft Windows POS POSReady 2009 x86 LOCALE English (United States) PRINTED JUNE 5, 2013 RELEASE NOTES CONTENTS 1-15
INSTALLATION/CUSTOMIZ ATION IMPACT I NSTALLATION/CUSTOMIZATION I MPACT The following must be considered before installing this product. Table 1-12: Product Installation Considerations Notes The 3.9 upgrade is a high impact as the servers will be flattened so the client/Support should do and extensive inventory of all customization and third party applications to ensure they can be backed-up and re-installed. All DR4xxx readers need to take a firmware update (new code) after the Master Controller receives new software. Each DR4xxx takes about 4 minutes to update. DR4xxx’s on a Master Controller will take approximately 32 minutes to update before all of the DR4xxx's on that controller are fully functional. IMPORTANT: The above only applies to sites using a release prior to BbTS 3.9. PRINTED JUNE 5, 2013 RELEASE NOTES CONTENTS 1-16
COMPATIBLE SOFTWARE PRODUCTS COMPATIBLE SOFTWARE PRODUCTS Table 1-13: Compatible Software Products Min Publisher Product Family Version Blackboard eAccounts N/A Blackboard Data Integration for Windows (Building Blocks Manager) 3.10.0.0 Blackboard Video Surveillance 4.1.5.30 Select Electronics ROD Gold (Kitchen Display System for NCR) 4.09 PRINTED JUNE 5, 2013 RELEASE NOTES CONTENTS 1-17
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