Release 3.10.2.0 Release Notes - System Administration Guide - Behind the Blackboard!

Page created by Ralph Nichols
 
CONTINUE READING
Release 3.10.2.0 Release Notes - System Administration Guide - Behind the Blackboard!
System Administration Guide

                                              Release 3.10.2.0
                                                   Release Notes

Document 1405
Release 3.10.2.0 Release Notes - System Administration Guide - Behind the Blackboard!
Contents
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Assumptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Release 3.10.2.0 New Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
MIFARE DESFire EV1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Blackboard Contactless Configuration Manager 1.1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
PS4101 Configuration Utility 1.1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Transact API . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Resolved Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Known Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Upgrade Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Compatible Hardware Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Supported Server Infrastructure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Supported Client Infrastructure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Installation/Customization Impact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Compatible Software Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

      PRINTED JUNE 5, 2013                                                                                                                                       1
Release 3.10.2.0 Release Notes - System Administration Guide - Behind the Blackboard!
BLACKBOARD TRASACT RELEASE NOTES 3.10.2.0
D OCUMENT 1 4 0 5      REV 04

Release Notes Contents
    • Overview (page 1-2)

    • Assumptions (page 1-3)

    • Release 3.10.2.0 New Features (page 1-4)

    • Resolved Issues (page 1-9)

    • System Information (page 1-11)

    • Upgrade Path (page 1-11)

    • Compatible Hardware Products (page 1-12)

    • Supported Server Infrastructure (page 1-15)

    • Supported Client Infrastructure (page 1-16)

    • Installation/Customization Impact (page 1-17)

    • Compatible Software Products (page 1-18)

PRINTED JUNE 5, 2013                                  RELEASE NOTES CONTENTS 1-1
OVERVIEW

OVERVIEW

PRODUCT VERSION

    • 3.10.2.0

BUILD

    • 3.10.192.417

PREREQUISITES

    • Blackboard Transaction System 3.10 Service Pack 1

    • .NET Framework 4.5

ROLLBACK OPTIONS

    • Once installed, this release cannot be rolled back

CREDENTIALS

    • Unless otherwise noted, the installation instructions require the user to be signed in using the server's Local
      Administrator account

PRINTED JUNE 5, 2013                                                                      RELEASE NOTES CONTENTS 1-2
ASSUMPTIONS

ASSUMPTIONS

Installation Instructions Assume a Two Server Configuration
•   Server 1 - Database Server

    • Transaction System Database Server

    • Building Blocks Manager Database Server (Optional)

    • IDWorks Database Server (Optional)

•   Server 2 - Application Server

    • Transaction System Application Service

    • Transaction System Client Application

    • Transaction System Reporting System Server

    • Transaction System External Client Interface - (Optional)

    • Building Blocks Manager Application Service - (Optional)

PRINTED JUNE 5, 2013                                              RELEASE NOTES CONTENTS 1-3
RELEASE 3.10.2.0 NEW FEATURES

RELEASE 3.10.2.0 NEW FEATURES

    Important Note: The Blackboard Transaction System Data Dictionary files are included in
    3.10 SP2 and will be on the client's application server. The Data Dictionary is located in the
    default location where the 3.10 SP 2 install package was uncompressed:
    E:\Install\Blackboard\TS\\Docs) There is no PDF document.

PRINTED JUNE 5, 2013                                                                RELEASE NOTES CONTENTS 1-4
MIFARE DESFIRE EV1

MIFARE DESF IRE EV1

•   Blackboard Transact now supports the MIFARE DESFire EV1 Contactless credential authentication at
    Blackboard Contactless devices.
    • SE3-RDR-100 Door reader and PS 4100 excluded.

•   Blackboard offers a Datacard plugin for issuance of MIFARE DESFire EV1 cards.
    • The plugin provides the capability to encode customer chosen information into the smart card chip in the
      same manner as they would for mag stripe data.
    • The plugin works in conjunction with an ID Works project.
    • During the printing process the chip is encoded first, the mag stripe (if present) is encoded next, and if the
      encoding is successful, the graphics are printed on the card.
    • This plugin encodes data into the default Bb sector of the smart card chip. Any variation will require
      modifications to the xml file (see installation guide).
    • The plugin enables capturing the card serial number (CSN) and downloading it to the Transaction System
      database. The user includes a CardIDm field on the ID Works Production form to capture the IDm to the
      database (see installation guide).
    • The plugin allows data to be encoded to a 3rd Party sector in addition to the Blackboard sector.
         • This allows for one credential to be used at both Blackboard and 3rd Party devices.
Things You Should Know
•   The 3rd party sector on a DESFire card cannot be encoded using the Blackboard MF4100. The 3rd
    party sector must be encoded on the card using the Datacard encoder.
•   Sites using DESFire must manually update the DR4100 on their AC3100s by connecting them to an
    SA3032 to obtain the update or sending them in for an update using the RMA process.
         • Refer to the Blackboard Transaction System DR4000 Series Reader Installation Guide
•   Sites using the Blackboard Contactless Peripherals PS4101 and Mifare DESFire:
    • If your PS4101 was shipped prior to 6-3-13; the RS4101 must update to support MIFARE DESFire. The
      update is done using the PS4101 Contactless Configuration Utility found on Behind the Blackboard.
         • Refer to the document: Blackboard Transact PS4101 Config Utility Version 1.1 Installation and
            Configuration Guide
•   Sites using DESFire and Blackboard DR41xx readers that are connect to a 3rd party system:
    • If your device serial number is LESS THAN 3085768 call Blackboard for a device upgrade process.

    Reminder: PS4100 does not support MIFARE Classic or DESFire, only Felica. The PS4101
    supports Mifare Classic, DESFire and Felica.

PRINTED JUNE 5, 2013                                                                       RELEASE NOTES CONTENTS 1-5
BLACKBOARD CONTACTLESS CONFIGURATION MANAGER 1.1

BLACKBOARD C ONTACTLESS CONFIGURATION MANAGER 1.1

•   The Blackboard Contactless Configuration Manager was updated with the following changes:

    • Version change from 1.0 to 1.1.

    • Added version to title bar.

    • Added checking in the UI to not allow skips in sector/AID search order.

    • Enabled DESfire Application ID search order (and write to config card).

    • Deleted Mifare Classic Mini sector search order.

See Blackboard Transact Contactless Configuration Manager 1.1 Installation and Administration Guide

PRINTED JUNE 5, 2013                                                            RELEASE NOTES CONTENTS 1-6
PS4101 CONFIGURATION UTILITY 1.1

PS4101 C ONFIGURATION UTILITY 1.1

•   The PS4101 Config Utility was updated with the following changes:

    • Version change from 1.0 to 1.1.

    • Added version to title bar.

    • Added 100mS Delay key to Output Formatting (EX: Delay for something to happen like a UI change).

    • Added Key: text boxes for Mifare Classic/DESfire sector search orders (only allowed when Read Card Data
      is set to From Bb 3rd Party Area).

    • Added checking in the UI to not allow skips in sector/AID search order.

See Blackboard Transact PS4101 Config Utility Version 1.1 Installation and Configuration Guide

PRINTED JUNE 5, 2013                                                               RELEASE NOTES CONTENTS 1-7
TRANSACT API

TRANSACT API

•   Transact API (Application Programming Interface) allows Blackboard SP to access data and submit
    stored value transactions against an on-premise Transact instance.
•   Sites using eAccounts - when the site upgrades to 3.10 SP2 External Client and Transact API will both
    be installed and running as a Windows service.
•   Transact is a closed API. It currently can only be used by Blackboard. It cannot be used by customers
    or third party partners at this time.
•   Uses port 443 on the Blackboard Application Server.

PRINTED JUNE 5, 2013                                                             RELEASE NOTES CONTENTS 1-8
RESOLVED ISSUES

RESOLVED I SSUES

Table 1-1: Resolved Issues

                          JIRA
      Category          Reference                         Issue Description Summary
                         Number

 Device                TS-19475     POS Register - Unable to get out of error loop "The cashier associated
                                    with the transaction has no open session" without power cycling the
                                    register

 Device                TS-19345     AC3100 - Doesn't accept Mifare classic or DESFire cards

 Device                TS-19293     AT3000, CR3000, LC3000, VR-MDB2/VR-MDBMP and IPC2 - Device can
                                    get a watchdog reset during SSL handshake process)

 Device                TS-19220     AT3000 - Produces an Oracle error ORA-06512 when performing a
                                    deposit.

 Device                TS-19143     Master Controller - Offline tables are being uploaded without any
                                    Cardholders

 Device                TS-19038     Query for Device Diagnostic Message - Error: Out of memory (3.10)

 Device                TS-19016     POS Register - Offline CashierLogin table creates "The cashier associated
                                    with the transaction has no open session" error with 2 or more records

 Reporting System      TS-18976     "Door List Report" selecting Door Name Filter are no longer in alphabetical
                                    order. (v3.10)

 System                TS-19652     TIA, Incorrect Error response for Issue code error; is "224 undefined error"
                                    in 3.10 SP1, was error 202, Card L/S in 3.6 (3.10)

PRINTED JUNE 5, 2013                                                                 RELEASE NOTES CONTENTS 1-9
SYSTEM INFORMATION

SYSTEM I NFORMATION

This section outlines the server platforms supported by the Transaction System. Covered are the
supported database and workstation configurations and the compatible software products.

UPGRADE PATH

Table 1-2: Upgrade Path

      Publisher         Product Family            Min Version

 Blackboard            Transaction System   3.10.1.0

 Microsoft             .NET Framework       4.5

PRINTED JUNE 5, 2013                                                           RELEASE NOTES CONTENTS 1-10
COMPATIBLE HARDWARE PRODUCTS

COMPATIBLE HARDWARE P RODUCTS

Table 1-3: Compatible Hardware Products

                                                    Not
                            Supported in        supported in
      Blackboard
                         Transaction System     Transaction                        Notes
       Hardware
                              3.10.2.0            System
                                                  3.10.2.0

 Account                AC3000                  RDR-E-CMC       AC3000 via IPC - If using Credit Card this
 Management Center      AC3000 via IPC          RDR-E-LOAD      configuration is not supported. If using
                        VTS                                     Banners this configuration is not
                                                                recommended.

 Activity Reader        AT3000, AT4100          AT3000 via IP
                                                Converter,
                                                MW9000,
                                                MW9002

 Authorization Reader                           MW9040,
                                                MW9042

 Copy Reader            CR1120, CR1122,         RDR-E-CR        Account Override functionality is not
                        CR2000, CR2002                          supported in TS 3.6.
                        CR3000, CR4100
                        CR3000 via IP
                        Converter
                        MF4100 Copy Client

 Door Access Reader     SA2000, SA2001,         SA1000          Prox readers are not supported on SA20xx
                        SA2002, SA2003,                         readers, only SA30xx.
                        SA2010, SA2011,
                        SA2012, SA2013,
                        SA2020, SA2021,
                        SA2022, SA2023 via
                        IPC only
                        SA3004 and SA3032
                        via IP
                        SA3004 and SA3032
                        via IPC
                        DR4100, DR4200,
                        DR4210

 IP Converter           COM-IPCONV
                        COM-IPCONV2

 Laundry Reader         MW9010, MW9012          RDR-E-LCR04
                        LC3000, LC4100          RDR-E-LCR10
                        LC3000 via IPC          RDR-E-LCR20
                        LCM20                   RDR-E-
                        MF4100 Laundry Client   MW9012

PRINTED JUNE 5, 2013                                                             RELEASE NOTES CONTENTS 1-11
COMPATIBLE HARDWARE PRODUCTS

                                                    Not
                            Supported in        supported in
      Blackboard
                         Transaction System     Transaction                       Notes
       Hardware
                              3.10.2.0            System
                                                  3.10.2.0

 Merchant On Point                              MOPS

 Point of Sale -        MF4100 POS Client
 Blackboard             PS4100 POS Reader

 Point of Sale -                                MW9300,
 MaxiWedge                                      MW9302,
                                                MW9340,
                                                MW9342,
                                                MW9350,
                                                MW9352

 Point of Sale -                                MW9240,
 MidiWedge                                      MW9242,
                                                MW9250,
                                                MW9252

 Point of Sale -                                MW9200,
 MiniWedge                                      MW9201,
                                                MW9220,
                                                MW9221

 Point of Sale - NCR    7402, 7403, 7443        RDR-E-         Registers not supported in serial
                                                NCR7453,       communication mode.
                                                7454

 Remote Printer         RDR-E-RPRT280 via IP
                        RDR-E-RPRT via
                        Lantronix device,
                        requires COM-E-
                        IPCON100

 Security Monitor                               MW9031,
 Reader                                         MW9032

 Security Multiplexer   SM8

 Serial FDI                                     FDI's          Vendor must migrate to the Transaction
                                                               Integration Agent (TIA).

 Time Management                                MW9020,
                                                MW9022

 Transaction Terminal   VeriFone Vx570 via      Omni 395,      Compatible terminal software for the
 - Dialup               Serial TIA              Omni 396,      VeriFone Vx570 device is required.
                                                Omni 3200,
                                                Omni 3200SE

 Transaction Terminal   VeriFone Vx570 via IP                  Compatible terminal software for the
 - IP                   TIA                                    VeriFone Vx570 device is required.

PRINTED JUNE 5, 2013                                                            RELEASE NOTES CONTENTS 1-12
COMPATIBLE HARDWARE PRODUCTS

                                                 Not
                           Supported in      supported in
      Blackboard
                        Transaction System   Transaction           Notes
       Hardware
                             3.10.2.0          System
                                               3.10.2.0

 Vending Reader        VR-SP, VR-MM, VR-     RDR-E-
                       MDB, VR-MDB2          MDB485
                       VR-MDBMP, VR4100      RDR-E-VR
                       VR-MDBMP via IP       RDR-E-
                       Converter             VRMDB
                                             RDR-E-
                                             VRNMDB

 Vending Reader with   VR-MFI, VR-MFR
 Interface Module

 Wireless Activity                           W-ARBW, W-
 Reader                                      ARCLR, W-
                                             BUSRDR

PRINTED JUNE 5, 2013                                              RELEASE NOTES CONTENTS 1-13
SUPPORTED SERVER INFRASTRUCTURE

SUPPORTED SERVER I NFRASTRUCTURE

Table 1-4: Database

                                                                DB
   DB                                         DB Min                     Processor       Processor
                        DB Edition                             Data
 Publisher                                    Version                      Family        Data Width
                                                               Width

 Oracle         Standard, Enterprise       11g R2 11.2.03     64bit      x64             64bit

Table 1-5: Internet

                  Component                                           Version

 .NET Framework Version                           4.5

 ASP.NET Version                                  4.0

 IIS Version                                     7.5

PLATFORM

Table 1-6: TSSA - Transaction System server application for transaction processing

 Publisher             Family               Edition            Min Version       Max Version      Processor

 Microsoft      Windows Server       Standard, Enterprise     2008 R2 SP1       2008 R2 SP1       x64

Table 1-7: TSDB - Transaction System database for transaction data storage

 Publisher             Family              Edition            Min Version       Processor

 Microsoft     Windows Server        Standard, Enterprise     2008 R2 SP1       x64

Table 1-8: RSSA - Reporting System server application for analytical processing

 Publisher             Family                Edition             Min Version          Processor

 Microsoft     Windows Server          Standard, Enterprise     2008 R2 SP1       x64

PRINTED JUNE 5, 2013                                                                        RELEASE NOTES CONTENTS 1-14
SUPPORTED CLIENT INFRASTRUCTURE

SUPPORTED CLIENT I NFRASTRUCTURE

PLATFORM

Table 1-9: TSCA - Transaction System client application for managing TSSA

                                                               Min
  Publisher              Family               Edition                   Processor
                                                             Version

 Microsoft      Windows                  Professional      XP SP3      x86

 Microsoft      Windows 7                All               SP1         x86, x64

 Microsoft      Windows Vista            All               SP2         x86, x64

 Microsoft      Windows Server           All               2008 R2     x86, x64

Table 1-10: RSWA - Reporting System web application for managing RSSA

                                          Min
  Publisher              Family                                  OS Abbreviation
                                        Version

 Microsoft       Internet Explorer      8.0             Any Windows

Table 1-11: NPOS - NCR Point of Sale

  Publisher            Family        Edition            Min Version    Processor

 Microsoft       Windows          Professional      XP SP3             x86

 Microsoft       Windows          POS               POSReady 2009      x86

LOCALE

English (United States)

PRINTED JUNE 5, 2013                                                                RELEASE NOTES CONTENTS 1-15
INSTALLATION/CUSTOMIZ ATION IMPACT

I NSTALLATION/CUSTOMIZATION I MPACT

The following must be considered before installing this product.

Table 1-12: Product Installation Considerations

                                                       Notes

 The 3.9 upgrade is a high impact as the servers will be flattened so the client/Support should do and extensive
 inventory of all customization and third party applications to ensure they can be backed-up and re-installed.

 All DR4xxx readers need to take a firmware update (new code) after the Master Controller receives new software.
 Each DR4xxx takes about 4 minutes to update. DR4xxx’s on a Master Controller will take approximately 32 minutes
 to update before all of the DR4xxx's on that controller are fully functional.

    IMPORTANT: The above only applies to sites using a release prior to BbTS 3.9.

PRINTED JUNE 5, 2013                                                                     RELEASE NOTES CONTENTS 1-16
COMPATIBLE SOFTWARE PRODUCTS

COMPATIBLE SOFTWARE PRODUCTS

Table 1-13: Compatible Software Products

                                                                                  Min
      Publisher                             Product Family
                                                                                Version

 Blackboard            eAccounts                                                N/A

 Blackboard            Data Integration for Windows (Building Blocks Manager)   3.10.0.0

 Blackboard            Video Surveillance                                       4.1.5.30

 Select Electronics    ROD Gold (Kitchen Display System for NCR)                4.09

PRINTED JUNE 5, 2013                                                               RELEASE NOTES CONTENTS 1-17
You can also read