Recycling Product Division - Information Security Status at C.A.PICARD Data Protection - C. A. Picard
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MAGAZINE OF C.A.PICARD INTERNATIONAL – ISSUE 2019 2 3 1 Recycling Product Division Information Security Status at C.A.PICARD Data Protection C.A.PICARD INTERNATIONAL PLATE TECHNOLOGY EXTRUDER TECHNOLOGY INDUSTRIAL SERVICES 1
PICUP EDITORIAL PICUP CONTENT Table of Contents Page 4 Page 8 Page 10 Core protection Protection Standard protection require- ment normal Basic protetcion Page 16 Page 18 Page 22 Dear Business Partners! Dear Employees! 4 GERMANY Recycling Product Division 8 GERMANY Fire Protection This issue of our PICUP magazine is dedicated to innovation, great pleasure and pride that we would like to thank all 10 GERMANY Management Handover in Controller Service security, and change. It will particularly focus on our global C.A.PICARD employees for their tireless dedication and 12 GERMANY Sales Business Cockpit workforce of some 480 outstanding employees. exceptional performance. We would also like to thank all 13 GERMANY Making NEW from OLD - Renovating the Social Space in Monschau of our customers, suppliers, and business partners for 14 GERMANY The CAPICARD GmbH & Co. KG Advisory Board Our main topics of PICUP 2019 start with the new recycling their loyalty and support, as well as for the challenges 16 GERMANY Information Security Status at C.A.PICARD product division and our innovative Sales Business Cockpit, they brought us. 18 GERMANY Data Protection followed by our successful activities in the areas of fire pro- 19 GERMANY Data Protection e-Learning tection, information security, data protection, and e-learning. We hope you will enjoy reading the various articles and 20 INTERNATIONAL New External and Internal Views of C.A.PICARD Japan are looking forward to your continued contribution to 22 INTERNATIONAL Update: Production of Wear Parts for Single-screw Extruders (SSE) In this issue, our international footprint gives us a look inside C.A.PICARD. by C.A.PICARD USA C.A.PICARD in Japan and tells of the challenges and progress 24 EXHIBITION Trade Fair Participation 2018 made in establishing the production of wear parts for single- We wish you and your families a wonderful autumn. 30 STAFF Apprenticeship screw extruders (SSE) at C.A.PICARD USA. 36 STAFF Employee Survey in November 2018 37 STAFF Portrait Lucas Laroque 38 STAFF 2018 / 2019 Anniversary Celebrations The numerous and varied activities undertaken by and for 39 STAFF Anniversaries 2019 our employees, from our Summer Fête of Cultures and newly Carl Aug. Picard GmbH 40 THIS AND THAT 14th Hasten Historic on 30 June 2018 refurbished social space in Monschau to our employee The Management Board 41 THIS AND THAT Summer Festivals 2018 survey, are all shining examples of the appreciation we have 42 THIS AND THAT Christmas Party 2018 for one another here at C.A.PICARD. 43 DATES Trade Fair Dates 2019 The 2018/19 financial year will go down in history as C.A.PICARD’s most successful financial year. It is with Josef Posniak Andreas Meise 2 3
PICUP GERMANY PICUP GERMANY Recycling Product Division NEW: Innovative wear plates, specially developed for the recycling sector! Wear plates used in the recycling sector, especially the lining of baling presses used for processing steel scrap, are subjected to an enormously high amount of abrasive wear. This can lead to frequent weld cladding and machine downtimes. We have developed our new, innovative CRT60 wear plates precisely with this in mind. Author: Dennis Diedrich Sources: metallverpackungen.de, statista.com, stahl-online.de, bdsv.org, montanstahl.com/de Recycling of tinplate packaging How does a baling press work? about in January 2016 from the “Working Group Unmixed steel scrap is loaded into the baling com- on Innovation”. After studying the recycling market Bales made from partment of the baling press lined with wear plates. closely, it quickly became clear that our know-how (originally) loose Depending on the material and size, the press can here at C.A.PICARD was perfectly suited to the wear tyre wire hold up to approximately 250 kg. The loose scrap lining requirements for baling presses and we could then goes through three compression stages to be offer the market a lot of potential for optimisation. Scrap - a treasured secondary raw material decommissioned freight trains. Today’s steel scrap is pressed into a compact cube. The basic idea of the Shortly after this, we were given the green light for Imagine this: you are in Paris and look out across the therefore the raw material for the high-tech products baling press is to compact the steel scrap in order entering the recycling market, accelerated by the test horizon to see not just one Eiffel Tower, but 78,000 of tomorrow. It is anything but trash. to facilitate its transport and smelting. The compact order with recycling company Wilhelm Bötzel GmbH of them. 570 million tons - it is almost impossible cubes are available in various sizes from 20 cm3 to & Co. KG. to picture, but this is astonishingly the estimated How is steel scrap recycled? 60 cm3, depending on the baling press. amount of steel that is recycled every year across the To be recycled in the steel and foundry industry, steel What has the market feedback been like? world. This makes steel the most frequently recy- scrap has to be treated in a particular way. Recycling How did C.A.PICARD get into this market? The results of the first test order from Bötzel in cled material in the world by far. It quickly becomes treatment systems are versatile. As well as purifying The idea to branch out into this market first came Witten were impressive. Mr Thorsten Hoffmann, clear that steel scrap, despite its name, is not really the steel, these systems must also ensure that the Authorised Officer and Head of Technology at Bötzel scrap at all. In fact, it is a treasured secondary raw scrap meets certain size specifications. gave a rave review: “With the CRT60 wear plates material. It is made up, for example, of cuttings An example of this is tinplate cans used in food 2 from C.A.PICARD, we are now pressing two to three 3 from various productions, leftover steel or parts of packaging. After their short lifespan, these tinplate times more material compared to our old plates. Our packagings are processed ready for reuse using productivity has sky-rocketed and the wear plates baling presses at recycling centres. The baling press now last longer before needing to be changed. The compacts all the tin packaging together to form test results of the wear plates show that we made standardised cubes (known as bales) that are then the right choice to install plates as they represent transported to a steel works etc. At the steel works, a huge technological step forward for us. To top it the bales are either smelted down in an electric arc off, we are making enormous savings thanks to the furnace (steel from 100% steel scrap) or in a tradi- 1 longer lifespan of the plates.” tional blast furnace route (scrap as a coolant or alloy). The steel is then cast and rolled out, ready as 3D model of the baling Measures for the recycling market press baling compartment Use of steel scrap in worldwide production of raw steel raw ingot or sheet metal to be used for manufac- (incl. profiled wear plates) Establishing presence in a new market takes a lot of turing new steel components. time and so we decided to hire a new employee for 4 5
PICUP GERMANY PICUP GERMANY the Plate Technology division. On 1 November 2017, tools. The newly acquired “Correa” milling machine we were therefore pleased to welcome our new offers more control in manufacturing corrugated colleague, Mr Dennis Diedrich. He works primarily in steel sheets and significantly minimises lead times for the recycling division, as well as helping out in the milling work. C.A.PICARD is therefore in the perfect cutting and press plates divisions. He is supported position to manufacture and sell wear plates for baling presses with corrugated and/or smooth sheet steel. What makes our CRT 60 plates so special? Our plates are not manufactured using conven- tional wear-resistant steel. At C.A.PICARD we have developed a new, innovative material called CRT60. CRT60 plates last two to three times longer than standard wear plates - our customers love it! The combination of our special metallurgical composition Extract from the product mix for the and manufacture to the tightest tolerances ensure recycling industry smooth installation and easy welding in the event of any wear. To avoid the well-known problem of set screws becoming loose, we also developed an im- proved threaded/stud bolt double safety. Happy customer Bötzel: Thorsten Hoffmann (right) with Dennis Diedrich from C.A.PICARD The recycling industry and C.A.PICARD In Germany alone, there are approximately 200 baling presses in use. Worldwide it is more than by the energetic Ms Nadine Vivian Saric, who has 1,000. Depending on the kind of steel scrap being been with us at C.A.PICARD since 1 February 2017. pressed, wear plate linings can have different life- Their roles are clearly defined. Ms Saric is responsi- spans - sometimes just a few months, sometimes ble for internal sales and Mr Diedrich for field sales. several years. As sustainability and environmentalism Thanks to both of their hard work, we were able to continue to play an ever bigger role, we want to do very quickly gain experience in the recycling indus- our bit to improve efficiency in the recycling industry try, allowing us to generate potential for growth. and be able to work with raw materials in an even The increasing order volume in turn enabled us to more sustainable manner. invest in a new milling machine and other specialised Wear plate with wave profiling The new Correa milling machine during the production of wear plates with wave profiling Wear plate with trapezoid profiling 6 7
PICUP GERMANY PICUP GERMANY On behalf of all of us who took part, I would like to thank Management cordially for allowing us to carry out our fire fighting drills as part of a realis- tic simulation at the Remscheid site around and in the Hasteraue 13 building in autumn 2018 with the Remscheid-Hasten youth fire brigade. The fire brigade‘s smoke machine provided “clean, white walls in front of our eyes” in some areas of our plant in Remscheid, just like in the previous evacuation drills. Finally, I would like to thank all of my colleagues who have supported me in my role as Fire Protection Offi- cer and wish my successor all the best for her work, much success and all the support I was allowed to enjoy! Fire Protection Fire protection encompasses all measures to prevent the outbreak and spread of a fire, as well as measures to rescue people and animals and effectively distinguish the fire. All employees are obliged to use fire and primers, as well as any flammable devices, items and materials, with the utmost care. Fire protection is a multifaceted task and is present in many areas of day-to-day life at Carl Aug. Picard GmbH. Author: Michael Tooten - It’s no longer a burning issue - Example 1: Example 2: The IMEAS grinding machines, which use oil as a Advent flower arrangements with natural candles - cooling agent, were equipped with high-perform- these arrangements are a big fire hazard. The ance pumps (higher delivery rate). This gave rise to damage caused by a small burning flower arrange- costs for new pumps, pipelines, sensors, installations, ment can soon reach four figure sums. software, and hardware. Colleagues that have taken part in a fire protection Benefit: course will remember the film in which a Christmas None to start with. tree caught fire. The on-screen timer showed just Result after five years: how quickly the fire spread until the whole room No more fire outbreaks in the machines’ was ablaze. exhaust lines. The new external Fire Protection Officer, Ms Saskia Reason: Holthaus (ISI-TEC), should therefore try to score Sparks created by the grinding are damped down points not only through operational regulations and more efficiently thanks to the higher quantity of oil prohibitions, but also in particular through in the grinding cell. conviction. Benefit: Still cannot be measured, only estimated. 8 9
PICUP GERMANY PICUP GERMANY Management Handover A new challenge came with the introduction of proALPHA and the need to create an Access database con- nected to proALPHA. The department was renamed from “Business Administration” to “Controller Service” in Controller Service and our roles changed to work more with management information system (MIS) or TLP key-figure system. During this period, Ms Frost was a great help to me. As my retirement is just around the corner, I will be handing over my duties to Mr Kuyumcu. I wish him all the It all began 40 years ago. best in the further development of the department. Authors: Winfried Schonig, Ömer Kuyumcu I would also like to thank all of my colleagues for their great work. I will always look back fondly on my time at C.A.PICARD. Winfried Schonig Ömer Kuyumcu My name is Ömer Kuyumcu, I am 33 years old and I come from Remscheid. I started working at Carl Aug. Picard GmbH in May 2013. After successfully completing my degree in econo- mics at the University of Wuppertal, I started as an intern in the Controller Service Department. This internship was a huge chance for me to gain more work experience. As well as supporting the Control- ler Service team in their daily tasks, I also got to help create a calculation manual for the whole C.A.PICARD Group. I successfully completed my studies in business administration and started my professional career at C.A.PICARD in beautiful Morsbachtal. The department was still called “Business Administration” back then After the project in Controller Service was complete, an opportunity arose to work on another project in the and my duties included cost accounting, reporting and implementing a new IT system. Finance and Accounting Department. Starting in December 2013, I helped to create an Excel basis to con- solidate all financial statements for the C.A.PICARD Group. In March 2014, I became a permanent member The first computer at C.A.PICARD was a Dietz 600 with 60 MB disk storage and multiple screens. Over the of the Finance and Accounting team. course of a year, the IT system was gradually rolled out across all departments such as Sales, Financial Ac- counting, Materials Management and Production Planning. The standard software did not completely meet The next big challenge came in January 2019. It was back to the Controller Service Department where my the needs of C.A.PICARD and so, as someone with an interest in programming, I switched this to a com- adventure here at Carl Aug. Picard GmbH had begun. As Mr Schonig’s successor, I have some big shoes to fill. pletely custom software. Up until 2009 (30 years), as generations of computers came and went, the custom I underwent a six-months intensive induction phase in the new department. I look forward to my new role software (Fadial, Mawi etc.) remained in place, constantly being developed and improved to meet the new and hope for a lot of support. Here‘s to doing some great work together! requirements. 10 11
PICUP GERMANY Sales Business Cockpit The Sales Business Cockpit was introduced at Carl Aug. Picard GmbH starting on 26 February 2018. The original idea was to produce geographical representation of our customers in order to gain a better overview of the regional distribution. Authors: Dr. Aykut Canpolat, Jörg Vogel Making NEW from OLD - Renovating the Social Space in Monschau The social space in Monschau was erected as a container construction in 1982 and was moved to its current site during the construction of Hall 2. The main focus for the introduction of the Business up-to-date. In addition to classic evaluations on the Cockpit at C.A.PICARD was effectiveness and effi- receipt of orders and sales, the Cockpit can also carry Author: Cordula Schönfeld ciency. The tool has already enabled us to take a big out complex evaluations such as the top 10 for the step towards the goal of providing our customers an month, quarter, or financial year. Over the years, the container site started to look ment of all kitchen sanitation facilities, new lighting even better and faster service. old and outdated, reminiscent of the 1980s. It was and electrics, kitchen furniture and all floors and The Cockpit therefore offers many possibilities to no longer the inviting space for employees on their seating were replaced, and the walls and ceilings With just a few clicks, we are now able to obtain a visually map out complex connections and analyse break that it once was. were given a fresh lick of paint. complete table overview of the regional distribution them more effectively. of our customers. Detailed evaluations allow for The adjoining small kitchen unit, just like the rest All renovation prep and finishing touches such as sophisticated reports, helping the Sales Department The original idea of geographic maps of customer of the social space, had seen better days with the clearing out/loading in furniture, as well as the elec- to maintain customer relations with the highest structures was achieved with the most recent expan- floors, kitchen equipment, and furniture all visibly trical and lighting work, was completed by our very possible degree of transparency. sion thanks to the geoMaps software. As soon as damaged. The site had not been refurbished since own employees from the Technical Services Depart- our customers’ corresponding GeoData is input into the 1980s. ment in Monschau. The overall cost for the renova- To ensure a smooth introduction, the Key User Team the master data in proALHPA, our sales team will be tion came to around EUR 17,000. made up of Marcel Di Nardi, Sylke Frost, Dirk able to arrange their customer visits more effectively So, to kick-start 2018, plans to modernise and re- Hedermann, Ömer Kuyumcu, Marc Heckemüller, and more efficiently. store the social space and small kitchen to its former The social space is now shining in a whole new light. and Arnd Pflugrad was set up to look intensively at glory began. After the renovation of the social space It is much more than just a break room or space for implementing the users’ requirements. in Remscheid in 2016, it was high time for work on staff meetings - now it can be used as a pleasant the Monschau space. conference space, too. The Business Cockpit works with raw data from our ERP system proALPHA which is processed daily. This In a short period of only two weeks, the renovation ensures that the Cockpit’s visual representations are was carried out in April 2018. It saw the refurbish- 12 13
PICUP GERMANY PICUP GERMANY The CAPICARD GmbH & Co. KG Advisory Board for the C A P IC A R D GmbH & Co. KG milestones ation in 20 08: Important it s fo u n d red In the course of the turning point in 2008 - whereby managing partners Klaus oard since War II trigge Picard and Walter Picard as well as partners Wolfgang and Jörg Picard withdrew Advisory B ce the en d o f W o rl d rg e st fi n a n cial crisis sin e hman Broth ers. from the operative business - the Management and organisational structure of m e th e la p tc y o f L 2009 - Ove rca the bankru the C.A.PICARD Group was extended to include an Advisory Board and external p ro p e rt y crisis and by the U S g. Picard management. u si n e ss ” from Carl Au logy “oil b w p ress techno ourced o u r sc re Co. KG. Author: Andreas Meise 2012 - Outs E n g in e e ri ng GmbH & .A. Picard GmbH to C rd GmbH e n t o f C a rl Aug. Pica Managem u a l leadership in 20 1 3 - D Group: ri e s o f th e C.A.PICARD nt anniversa roich plant e le b ra te d four differe H - M o n sc hau-Imgenb 2013 - C icard Gmb 0 y e a rs o f Carl Aug. P 4 Inc., USA C.A. Picard, 35 years of st Ltd. o f C .A . P icard Far Ea 25 years Co., Ltd. o f C .A . P icard Japan 15 years unit ss p ro d u c tion business ’s screw pre rl A u g . P icard GmbH 2014 - Sold C a A/S. to H a a rs le v Industries u in Monscha C.A. Picard c h n o lo g y segment of te nd b u si n e ss ” screw press s in B e ll e v il le, Perham a the “oil ranch office Inc. USA. 2014 - Sold to g e th er with its b e s A /S a nd Haarslev c ., st ri Holding, In aarslev Indu to D a n is h company H Shellman, logy S.r.L. A R D E x tr u sion Techno IC idated C.A.P hau-Imgenb roich 2014 - Liqu th e M o n sc apacity at Rear, from left: Matthias Hoffmann, Frank Wichterich, Dr. Jörg Bauer, Josef Posniak, Walter Picard, Andreas Meise v e st m e n ts to expand c c il ity to Remsc heid Front, from left: Thomas Kehl, Jörg Picard nsiv e n e w in u c ti o n fa 2016 - Exte arrel prod tion of the b Unfortunately, Klaus Picard was unable to attend the photocall. w e ll re lo c a site, as from x tr u d e r e le ments (SSE) le-screw e d u c tion of sing USA. The Advisory Board is made up of five members and Mr Jan Rüggeberg, the first Chairman of the Ad- 2017 - Relo ca te d p ro h to B a tt le Creek in the mgenbroic advises and supervises CAPICARD GmbH & Co. KG’s visory Board appointed in 2008, was followed by Monschau-I management team in its leadership of the company Mr Hans-Joachim Becker in 2011, who in November and other companies affiliated with the C.A.PICARD 2015 passed the torch to the current Chairman, Group. In doing so, the Advisory Board works closely Mr Frank Wichterich. with Management and the company’s shareholders for the benefit of the company and the Group. The Picard families are represented by partners Klaus Picard and Walter Picard and play a crucial role in the business and group’s strategic position. 14 15
PICUP GERMANY PICUP GERMANY Information Security Status To conclude, here are a few tips to help you identify malicious emails: (source: https://www.impulse.de/ quite normal, he received an email with recipes and opened the attachment. However, the file contained at C.A.PICARD it-technik/phishing-mails/7306567.html): malware. The attacker had engaged with the person and had found out that he was interested in bar- becue recipes and often received recipe emails. The We have been working on information security in a project team for several 1. Recognise the warning signs attacker then created a similar email. years. Our aim is to ensure the confidentiality, availability, and integrity If you are unsure whether an email is serious, call the of information. You should be suspicious if emails contain the fol- sender (do NOT reply to the email!). Search for the lowing features: number on the Internet, do not trust the telephone Authors: Arnd Pflugrad, Andreas Meise • No personal salutation number in the email signature. • Invoices that do not match up In doing so, we are constantly becoming more and • Requests to open the attached file or link more protected against the dangers and threats to 3. Have you fallen victim to a phishing email? • Requests for personal data information security, thus avoiding economic losses Let us know immediately. • Requests from your bank for PIN and/or credit and minimising our risks. The external and internal card information (banks will never ask for such penetration tests carried out in 2017 and 2018 were information and generally send letters not emails) a testament to our hard work on good technical • Requests from your bank to log in to online information security. The tester was even a little banking. The links usually direct you to a fake Core protection disappointed to discover that, unlike usual, he was Protection Standard protection website which asks the user to enter their PIN requirement unable to hack the system and access any data. normal and TAN (real banks will never ask for your TAN when logging in). The Federal Office for Infor- Building on this, we are now working hard to bring mation Security has compiled some examples for our documentation and related information securi- Basic protection such phishing emails. ty measures in line with BSI basic protection (BSI = • Requests for payment and reminders with dead- German Federal Office for Information Security). This lines and threats of further action if you fail to is proving tough for various reasons, however. It is BSI-Standard 200-2 Procedures overview Source: Bundesamt für Sicherheit in der Informationstechnik pay (legitimate reminders will usually be sent via like tilting at windmills in a race against time. That is post) why we have decided to focus primarily on the most • A particularly nasty one is the boss scam. Here, significant dangers and risks as we see fit - there is need to be recorded under BSI basic protection. the scammer poses as management and asks the no such thing as absolute information security in employee to transfer a large sum as quickly as today’s digital age, after all. Technical security, nevertheless, is not everything. possible. The money is usually sent to an offshore Not by a long shot. Firewalls and virus protection, account which is immediately emptied (if you The old BSI standard included over 1,000 measures for example, are constantly coming up against new Screenshot from web-based training receive such an email, make sure to check that had to be adopted. The BSI recognised, how- attacks and malware. Studies show that 90% of all the email address carefully and ask management ever, that this is not feasible for businesses of our successful attacks and security breaches with data whether they actually sent the email themselves). size and so updated the standard. This involved loss are done via email. That is why employees and For questions and suggestions, please contact the • Dubious sender addresses (e.g. containing con- reformulating and, more importantly, restructuring IT users are targeted by attackers. Well engineered IT Security Officer. fusing combinations of letters and numbers) many of the requirements. The updated version of emails aim at making targets click on the links or the basic protection compendium allows us to con- attached files in emails and download the latest virus centrate on basic and core protection. directly into the network, seeking to spy out data or 2. When in doubt: research and enquire encrypt it for a ransom. This still involves around 500 measures by the new If you are unsure whether an email is serious, simply BSI standard to be implemented. Switching to the Making employees aware of these kinds of attack copy individual sentences from the email and put new standard requires time and so we cannot say is another basic protection measure. At the end of them into a search engine or google the sender. If with certainty right now how many measures we 2017/beginning of 2018, we rolled out a web-based the email is part of a widespread attack, you will have already adopted. We estimate between 50 training course for this purpose. We would like to soon find out. and 70. In numbers it does not sound so successful. thank all those who have enthusiastically completed It is not always so easy to identify these emails, However, we are, in fact, much further ahead than the training and given mainly positive feedback. though. Some attackers suss out their victims first other comparable businesses. Ultimately, we are This training will be available again for employees in before striking. For example: An employee at the implementing more security measures than actually 2019 and onwards. company was interested in barbecue recipes. As is 16 17 Von links nach rechts: Dirk Hedermann, Dr. Aykut Canpolat und Jürgen Becker
PICUP GERMANY PICUP GERMANY Data Protection Author: Ömer Kuyumcu Sources: https://www.bfdi.bund.de/DE/Datenschutz/datenschutz-node.html https://www.datenschutzbeauftragter-info.de/begriff-und-geschichte-des-datenschutzes/ https://www.bfdi.bund.de/DE/Datenschutz/DatenschutzGVO/DatenschutzGVO-node.html The rise and development of data protection Data protection at Carl Aug. Picard GmbH Data Protection e-Learning Every citizen has the right to have a say on the use My role as Data Protection Officer at Carl Aug. Picard and disclosure of their personal data. This is recog- GmbH began in November 2015. My first duties The free movement of data in the digital age is an issue of economic importance. nised as a fundamental right of data protection and involved conducting a survey and creating a data Employees, customers, suppliers, and visitors all trust us with large quantities of personal it is guaranteed by the German Basic Law. Despite protection concept. The survey was about analysing data. Data protection and the security of this personal data under the EU’s General Data what the name suggests, though, it is not really the the current situation regarding data protection in Protection Regulation are crucial for Carl Aug. Picard GmbH. Breaching these regulations data that is protected - data protection is much more order to be able to design the necessary measures at could have a catastrophic impact on the company’s image and can lead to large fines. This is why employee training is an integral part of the Carl Aug. Picard GmbH data about protecting a person’s freedom to decide who the next stage. The target data protection concept protection concept. knows what about them when and for what reason. contains aims that we have already achieved and those that we want to achieve with the introduced Author: Ömer Kuyumcu The supposed foundation block of data protection measures. was laid by the German Federal Constitutional Court’s so-called census decision in 1983. This One important aspect of the concept is communica- The aim of such training can vary. The most impor- research, we narrowed our choice down to four decision established the right to self-determination tion with colleagues. That is why the “Data Protec- tant aim, however, is to raise awareness among providers. Each provider gave us trial access so that over personal data, derived from the Personal free- tion” section was added to the Intranet in Septem- employees. By taking part in the training, employees we could try out different learning platforms and doms (Article 2 paragraph 1 Basic Law) and Human ber 2017. This page contains important information should become comfortable with the significance contents. In the end, we decided on the provider dignity (Article 1 paragraph 1 Basic Law) clauses of on data protection and the data protection organisa- of data protection and the potential risks that come “lawpilots”, as their platform and content were the the German constitution. From this point on, it was tion of Carl Aug. Picard GmbH. We value transparen- with it. A data protection concept can only be suc- most impressive. The “lawpilots” training course of- unequivocally determined that data protection is a cy when processing personal data. After creating an cessfully implemented once employees are familiar fers a colourful mix of informative slides, videos, and fundamental right. index of all processing operations, we published it on with data protection and perform their duties in role play examples. Those that complete the training the Intranet in March 2018. The index of processing compliance with GDPR. receive a certificate. This allows employees to proper- In 1995, the European Directive on the protection of operations contains several process descriptions ly prove that they have completed the training. natural persons with regard to the processing of per- including documentation of which personal data is There are several possibilities when it comes to sonal data and on the free movement of such data processed by Carl Aug. Picard GmbH. introducing an employee training course. We opted On that note, I hope you all enjoy taking the data (Directive 95/46/EC) was passed. As a directive, this for a web-based e-learning solution, as this op- protection training course - good luck! I would be had no direct legal effect in Germany. However, it The requirements and obligations of data protec- tion provides a lot of flexibility when implementing happy to receive any feedback. For questions, sug- had to be adopted as part of German law. Germany tion have grown tremendously, especially after the the training. The course material is made available gestions or criticisms, please get in touch. began implementing the directive only in 2001 by introduction of GDPR. Nevertheless, even if the new on the web-based learning platform and can be amending the Federal Data Protection Act. GDPR rules turned many of the former Federal Data accessed via any web browser any time, anywhere. Protection Act principles on their heads, with our This allows employees to take the course at their Coming into effect on 25 May 2018, the General data protection management, we are more than own pace. If necessary, they can stop the training Data Protection Regulation (GDPR) governs the pro- prepared. and continue at a later date. cessing of personal data throughout Europe. It aims to ensure strong, uniform data protection across the Once the decision for e-learning had been made, EU, without jeopardising the free movement of data all we needed was to find the right provider. The between member states. The General Data Protec- introduction of GDPR and amendment to the Federal tion Regulation superseded the 1995 EU directive Data Protection Act led to a stark increase in the and replaced national data protection laws with supply and demand in this area. After extensive directly applicable EU law. 18 19
PICUP PICUPINTERNATIONAL DEUTSCHLAND PICUP INTERNATIONAL New External and Internal concerted effort with all our employees to ensure that these challenges can be overcome. I will also engage in constructive dialogue within the company so that Views of C.A.PICARD Japan we can achieve further growth and prosperity in both the company and our individual lives. We will make thorough and careful preparations and formulate C.A.PICARD Japan celebrated its 20th anniversary last year. We were able to realise strategies by integrating bottom-up and top-down sustained growth of about 18% every year over the past 20 years. I am proud of this business cultures and systematically implementing extraordinary performance, given that many foreign-affiliated small and medium-sized them. companies struggle to expand their business in Japan. Author: Kei Yabe The primary factors behind this achievement are, of Furthermore, Japan has a bottom-up business cul- Many Japanese business people still cling to an course, the unrelenting efforts of the headquarters in ture, whereas top-down decision-making is common outdated mindset that prioritises business over Germany and plants in China to improve the quality in Western business. We need to make decisions by family. At C.A.PICARD Japan, we are always trying of products, reduce costs and adhere strictly to de- understanding the benefits and drawbacks of both to look after our employees so that they can strike a livery times. I also believe that our Japanese branch cultures and by uniting them. good balance between work and family (or private office’s strategy of importing and selling foreign community). While this is nothing new in Western products in Japan, which is quite different from Since prices are extremely high in Japan, one of countries, I think Japanese companies still have others, has contributed to our success. our top priorities was to streamline operational some catching up to do in this regard. costs. While most foreign-affiliated companies base C.A.PICARD’s Japanese headquarters are located in themselves in prime locations of Tokyo, I located Our company has continued to make progress in the suburbs of Tokyo. We also established an office the headquarters near to my home. For instance, this manner for 20 years. Given the increasingly in the Osaka region as a base for our sales activities monthly parking costs in central Tokyo can amount in this area of Western Japan. While it is unusual for to EUR 400 per car, whereas the parking space at a small company like us to have two sales offices in our company only costs approximately EUR 80 per Japan, it was a vital step in growing our sales in the month. Although our office is located in a residential country because of the disparate business cultures area, it only takes about 40 minutes by train to reach in Tokyo and Osaka. There is an invisible barrier to central Tokyo. In this area, it was not difficult to find doing business between these two cities, which employees with a good command of English and are only 600 kilometres apart. However, since our broad experience who were delighted not to have products are imported from further afield - China to spend two hours commuting to and from Tokyo and Germany - I felt that we should first analyse the every day. It goes without saying that a commute of barriers between us and embrace a philosophy of only 10 to 30 minutes one way for all of our employ- mutual understanding and respect. ees including myself is a great bonus not only for the company, but also for the employees. chaotic global situation, however, we must continue In order to succeed, we needed a strategy for selling to formulate new strategies while looking to the foreign products in Japan, which has a unique busi- We have also focused on thorough cost-cutting by future - ten and twenty years from now - so that we ness culture. Since I previously worked in a trading outsourcing as many functions as possible - from can respond to any situation. company in the U.S. for nine years, I knew a little bit accounting services to human resources, incoming about American business culture. I therefore set out and outgoing warehouse deliveries as well as IT Japan will host the Rugby World Cup in 2019, to marry it with Japanese business culture. management. Moreover, it was important to keep the Tokyo Olympics in 2020, and the Osaka Expo Compared to rational Western culture, which the number of employees to a minimum, because in 2025. The “Chuo Shinkansen” maglev line is attaches great importance to equality, Japan still lifetime employment is a Japanese custom. In this due to be constructed between Tokyo and Osaka retains elements of the samurai spirit dating back age of major IT progress, I felt that it would be un- during this time. Meanwhile, a major earthquake is some 700 years. The concepts of justice, courage, ethical to locate our office in the city and work until likely to occur in and around Tokyo or Osaka in the sympathy, politeness, honesty, and loyalty may be late at night. near future. Threats of natural disasters caused by connected to the unique Japanese business philoso- abnormal climatic conditions, which are worsening phy of “the customer is always right“. every year, are also unavoidable. I intend to make a 20 21
PICUP INTERNATIONAL PICUP INTERNATIONAL Update: Production of Wear Parts for Single-screw Extruders (SSE) by C.A.PICARD USA The decision to move the production of wear parts for single-screw extruders from our plant in Monschau to Battle Creek, USA, was implemented in spring 2017. Author: Thorsten Kamp It was clear that this would not be an easy task for At the core of SSE production is a 5-axle turn and our American colleagues due to a lack of experience mill centre (CTX Gamma 2000 by DMG) with main in this kind of production. and counter spindle. Using this kind of machine is From left: Mark Fink - President C.A.PICARD USA, Kyle Messman - Design Engineer C.A.PICARD USA, Kai Harzheim - Machine Operator one of the most demanding tasks for a CNC ma- C.A.PICARD Germany, Thorsten Kamp - CAM Programmer C.A.PICARD Germany, Mike Bennet - Machine Operator C.A.PICARD USA At first sight, the components look easier than the chine operator as, in addition to the extensive pro- elements for twin-screw extruders due to their gramming, it also requires mastery of both turning coarser tolerances, but looks can be deceiving, as and milling techniques. almost all work in the production of these com- led to confusion when our American colleagues We made a lot of progress during this week, because ponents is carried out on one machine. This poses Another challenge comes with the fact that infor- attempted to translate them using Google. we were able to clear up a lot of the confusion: a significant challenge for machine operators and mation and directions for the programmes used were it is always much easier to answer any questions programmers. only available in note form in German which often The sheer quantity of tools and information sent or fix any problems using the machine itself. Our across on what geometry and quality of insert is best colleagues in Battle Creek, however, were still new suited for what kind of work did not make things to programming new components and still needed any easier. support. We ended up travelling to Battle Creek a further four times. Attempting to answer all questions by email and phone call at the beginning was not enough. The Now, the production of standard components is run- only meaningful solution was to arrange on-site ning more and more smoothly, thanks in large part support in Battle Creek. to the efforts of Kyle Messman (Design Engineer) and new machine operator, Mike Bennet. The fact After deliberating, we (Kai Harzheim/Thorsten Kamp) that more and more C.A.PICARD SSE elements from decided to first fly to Battle Creek for a week to get the USA are showing up in Monschau every month a better understanding of the situation and clarify just goes to show that we are on the right track. the most important points. Our journey began in January 2018, flying from Frankfurt to Detroit and then driving out to Battle Creek. Our colleagues in Battle Creek went out of their way to make us feel welcome, even spending many a fun evening with us after work. Largest and most challenging SSE liner produced so far 22 23
PICUP EXHIBITION PICUP EXHIBITION Trade Fair Participation 2018 The 27th China International PCB & Assembly Anuga FoodTec 2018 Show (2018 CPCA show) Anuga FoodTec is the international supplier fair for The 27th China International Electronic Circuits Exhibi- the food and beverages industries and takes place in tion was held at the National Exhibition and Conven- Cologne every three years. Last year, C.A.PICARD par- 14th INTERNATIONAL EXHIBITION ON FOUNDRY tion Center in Shanghai from 20 to 22 March 2018. ticipated from 20 to 23 March together with approxi- TECHNOLOGY, EQUIPMENT, SUPPLIES AND The CPCA exhibition had moved to this new venue in mately 1,600 other exhibitors on an exhibition space of SERVICES 2017. 127,000 m2. With more than 50,000 visitors from 152 countries, Anuga FoodTec set new records and offered IFEX is the foundry trade fair in India and is held at In 2018, the exhibitors came from more than 20 best conditions to establish new contacts and to win different places every year. Last year’s IFEX took place in countries and, altogether, 670 enterprises participa- new customers in the food market. Gandhinagar from 10 to 12 January 2018. About 300 ted in the exhibition. With more than 42,000 m2, the exhibitors participated in the exhibition and presented exhibition area was 14% larger than the year before. As C.A.PICARD, with their wear parts for single- and their products and innovations. All well-known ma- During the exhibition period, more than 70 technical twin-screw extruders, is more present in the fish feed, chine manufacturers were present. With approximately seminars took place. All in all, there were more than pet feed and plastics sectors than in the food sector, 10,000 predominantly Indian visitors, the number of 50,000 visitors from all over the world last year. the expectations were rather cautious as regards this visitors was the highest one ever for this trade fair. year’s Anuga FoodTec. This assumption, however, was market and in particular the plastics, rubber, and pack- not confirmed at all. C.A.PICARD was in contact with aging industries as well as related process industries in diverse new customers shortly after the end of the fair the preceding months. and could prepare quotations for the sector of twin- screw extruders. In 2018, Mr Kirill Ezhov, the son of our Russian repre- sentative Mr Vladimir Ezhov, attended the fair for the first time. Mr Kirill Ezhov is supposed to take over his father’s business within the next years. IPC APEX EXPO 2018 In 2018, we also participated in the IFEX trade fair for C.A.PICARD exhibited at the 2018 IPC APEX EXPO in the first time and presented our products. Mark Fink San Diego, California from 27 February to 1 March: and Dirk Hedermann welcomed existing and poten- one of 479 exhibitors featured in the sold out San tial customers at our booth and had many interesting Diego Convention Center. Over 9,000 electronics The organiser had divided the exhibition halls into five discussions. manufacturing professionals from 43 countries visited main areas: last year’s expo. Mark Fink and Dylan Rogan relished the opportunity to reconnect with many customers and - PCB procurement communicate the quality and value of C.A.PICARD’s - PCB equipment During the four days of the trade fair, more than 30 INTERPLASTICA 2018 solutions to a diverse range of attendees. - Intelligent manufacturing visitors caught up at the C.A.PICARD booth on the ad- - PCB raw material vantages of a cooperation with C.A.PICARD as well as INTERPLASTICA is the leading plastics fair in Russia. - Miscellaneous including chemical assembly, the process parts for single- and twin-screw extruders. Last year, it took place in Moscow from 23 to 26 January. There were 24,900 visitors and approximately electronic assemblies, water treatment technology As a result of the positive reactions, C.A.PICARD will 900 exhibitors from 30 countries. C.A.PICARD also had and equipment, clean room technology probably also participate in the Anuga FoodTec fair in a booth again in order to establish new contacts and 2021. consolidate existing contacts on the Russian market. During the exhibition, we came to the conclusion that the main driving forces of the upcoming growth of the As in the last years, the Upakovka / Upak Italia trade PCB industry are 5G and the enhancement of electrics fair took place on the same fair grounds at the same and intelligence in the automotive industry. time. The two trade fairs more than confirmed the positive signals which had characterised the Russian 24 25
PICUP EXHIBITION PICUP EXHIBITION ChinaPlas 2018 (The 32nd International Exhibition NPE 2018 Since the total number of visitors doubled compared to The next EUROSATORY exhibition will be held from On Plastics And Rubber Industries) the year before, we were able to meet more visitors than 8 to 12 June 2020. The Plastics Show is a triennial trade fair held in Or- we had expected including some potential customers. We ChinaPlas 2018 took place from 24 to 27 April 2018 lando/Florida and is the largest plastics show in North are looking forward to having further discussions with and ended successfully with record-breaking figures! America. The show was held May 7-11 and finished them. As announced by the organiser Adsale, 180,701 visi- as the largest in NPE history with 2,180 exhibitors, 1.2 COMPOUNDING WORLD EXPO 2018 tors came to the new National Exhibition and Conven- million square feet of exhibit space, and over 56,000 tion Center (NECC), Hongqiao, Shanghai. Compared confirmed registered attendees. This international exhibition for the plastics industry, with the Shanghai show held in 2016, the number rose EUROSATORY 2018 organised by AMI, was held for the first time in Essen by 21.62%. on 27 and 28 June 2018. Two very interesting days, full The EUROSATORY international security and defence of events and presentations which showed the latest With the enhancement of technologies involving engi- trade fair took place from 11 to 15 June 2018. On this developments in the plastics sector. neering plastics, it is no longer limited to applications occasion, the great importance of this biannual trade for household products. There are increasing demands fair was evident again. In Essen, two exhibitions took place at the same time: for newer and higher-level applications, such as in The COMPOUNDING WORLD EXPO and the Plastics automotive, aerospace and other fields. More additives Recycling World Exhibition. There were 184 exhibitors and glass fibers are involved in the processing of en- and more than 4,000 visitors: 42% from Germany, gineering plastic, which requires higher strengths and 50% from the rest of Europe, and 8% from non-Euro- performances of the wear components’ materials. pean countries. Three conference theatres hosted conferences, semi- At last year’s exhibition, other than our usual prod- nars, and presentations. The analysis of global trends ucts, we emphasised and promoted our tailor-made in the plastics compounding markets, the compound- It was also the largest NPE booth for C.A.PICARD‘s ing innovations, and the rethinking as regards screw Extruder Technology Division. The exhibit featured the elements designs were of particular interest. newest version of FD system with all the latest features to quickly and safely remove elements from screw COMPOUNDING WORLD EXPO was definitely a very shafts. The FD system definitely drew attention by end good opportunity for C.A.PICARD to present them- users and OEMs. selves and to establish valuable contacts. Even though we had a small booth exhibiting wear parts for twin- We also exhibited a variety of new/relined barrels and screw extruders, we had a good response from visitors. screw elements produced for twin-screw extruders. A total of 1,802 exhibitors from 63 countries show- For us, it was an ideal platform to meet key customers, Mark Fink, Kyle Messman, Paul Diaz, and Harold Buff cased their products. Almost 57,000 visitors from 153 to participate in conferences, and to hear about the represented C.A.PICARD at the expo and made many countries were on site to find out about and get to latest news. The next exhibition will take place in 2020 new contacts during the show. grips with the latest developments in the industry. and, given the positive feedbacks, it will surely be worth it to participate in this event again. products and services for preventative maintenance for As per the prior fair, we were able to present to the production improvement. BMD - barrel measurement public at large our innovative HC Protect® and SC device provides accurate measurements and generates 6th PLASTIC OSAKA Protect steel solutions for ballistic protection on our detailed reports on the wear status of barrels of com- own stand. The superior performance of the solu- The 6th Defense and Security plete production lines with the advantage that there The 6th PLASTIC OSAKA was held from 9 to 11 May tions, enabling ballistic protection to be configured Technology Forum 2018 is no need to remove the barrels one by one, thus 2018 and was successful for us. in a weight-optimised manner, was demonstrated by significantly reducing down time of production. FD sys- the exhibited specimens and was viewed with great The 6th Defense and Security Technology Forum 2018 tem - flexible dismantling system, the enhanced version interest by the specialist visitors. carried out by the German Chamber of Foreign Trade, with PLC control to dismantle the screw elements from the German Embassy, the Federal Ministry of Defense, the shaft efficiently with full protection for the screw The numerous engaging conversations laid bare the and the Federal Ministry for Economy and Energy in elements, the shafts, and especially for the workers. desire of many potential customers to test our steel cooperation with the Japanese Ministry of Defense solutions in their businesses for implementation in their was held in Tokyo on 25 and 26 September. For We were very glad that many existing customers visited protected products. We were also pleased to observe C.A.PICARD Japan, it was the first time to participate our booth. In addition, lots of new customers attracted that leading vehicle manufacturers had exhibited the and have a booth to introduce HC Protect® which is by our twin-screw-extruder products stopped at our newest configurations of their vehicles protected with the latest technology of ballistic steel developed by booth and had high-quality discussions. HC Protect® on the sprawling trade fair site. C.A.PICARD Germany. 26 27
PICUP EXHIBITION PICUP EXHIBITION Both German and Japanese representatives of author- April 2017). Despite the decrease in the total number of ities came to the forum and Mr Josef Posniak, CEO visitors, a lot of customers came to our booth and we of Carl Aug. Picard GmbH, who had come to Japan met about ten new potential customers. for this forum, had the opportunity to get valuable suggestions from them with regard to the sale of our For our two new colleagues who joined the C.A.PICARD products in Japan. Japan team in September 2018 as well as for Karina Pufal from our headquarters in Germany, the exhibition was a good opportunity to further acquaint themselves with our customers and our products. In total, it was a successful show for us. than 50 visitors, interesting and promising conversa- The International Printed Circuit & APEX South tions were conducted which already now show high China Fair 2018 (2018 HKPCA & IPC Show) potential. Shortly after the end of the exhibition, quotations were submitted and we quickly received the 2018 International Printed Circuit & APEX South China first trial order. Fair (HKPCA & IPC Show) was held at the Shenzhen Convention & Exhibition Centre from 5 to 7 Decem- On this very positive basis, C.A.PICARD will also decide ber 2018. Themed “Inspire the Industry. Explore the Although it was a two-day forum, 20 Japanese compa- to use the potential of the leading international trade Infinity.“, more than 580 exhibitors displayed the latest nies including Japanese Defense Forces’ officers visited fair for plastics processing next time. and most creative industry offerings at more than our booth. The forum enabled us to hold a 20-minute 3,030 booths on an exhibition space of 60,000 m2 and presentation for explaining HC Protect® and Mr Kei attracted a record of 45,824 visits during the three-day Yabe, Managing Director of C.A. Picard Japan Co., Ltd., show period, which even broke the previous record. held the presentation to a large audience. 7th PLASTIC JAPAN Despite the very conservative Japanese market and also The 7th PLASTIC JAPAN was held from 5 to 7 Decem- political barriers, the contacts established during the ber 2018. Usually, this exhibition was held in April, forum were very promising and some interested custo- but due to space reasons and the 2020 Olympics in mers could be visited subsequent to this event. Tokyo, the exhibition cannot be held at Tokyo Big Sight (former venue) for the next three years. The organiser changed the place to Makuhari Messe (in the suburbs of Tokyo) and the date to December. Fakuma 2018 Since 1981, the leading international trade fair for plastics processing has been taking place in the Boden- see region almost every year. Last year, exhibitors and Last year, HKPCA continued to display Hong Kong‘s visitors already joined the Fakuma exhibition, which latest PCB manufacturers‘ products and technologies was fully booked, for the 26th time. The focus was on to the industry in the special theme area of Pavilion 1, injection moulding machines, extrusion lines, materials, highlighting the high value-added and cutting-edge and components. technologies in the high-growth product category. In this Pavilion, there was also the C.A.PICARD booth. From 16 to 20 October 2018, 1,933 exhibitors from 40 nations presented themselves to 47,650 trade visitors from 126 countries on an exhibition space of 85,000 m2. As the month of December is a very busy period of C.A.PICARD could only confirm the feedback of the fair time in Japan for various reasons, the number of visi- organiser as regards a more than satisfying exhibition tors considerably declined compared to last time. Final- with great expertise of the trade visitors. With more ly, there were approximately 59,000 visitors (67,500 in 28 29
PICUP STAFF PICUP STAFF Apprenticeship Apprenticeships Started and Final Examinations Completed Authors: Cordula Schönfeld, Elsa Fischer In this section, as usual, we would Final examination like to present a brief overview of successfully passed in 2018 the new apprenticeships started First Day at C.A.PICARD and final examinations passed Remscheid plant since our last PICUP: • Enes Temiz On 1 September 2018, five more youngsters began portunity to thank everyone at the Steffenshammer (Machine and Plant Operator) their apprenticeship at Carl Aug. Picard GmbH. e. V. - Förderverein für historische Schmiedetechnik Apprenticeship start in 2018 Taking their first steps on the career ladder was (Steffenshammer e. V. - Friends’ Association for His- Final examination Adrian Chmara (Electronics Technician for Plant torical Forging Technology) for their fascinating and Remscheid plant successfully passed in 2019 Engineering), Daniel Hauser (Technical Product De- informative tour. • Jamy-Lee Bauer signer), Jamy-Lee Bauer and Stanislaus Wichner (Cutting Machine Operator) Remscheid plant (both Cutting Machine Operators), and Oguz-Furkan To round off the day there was a barbecue, giving • Adrian Chmara • Marc Heckemüller Firinci (Machine and Plant Operator). everyone the chance to talk about their first day (Electronics Technician for (IT Specialist) experience and, more importantly, get to know the Plant Engineering) • Manuela Koniarski The focus of the day was getting to know each shareholders and Management who were present • Oguz-Furkan Firinci (Industrial Clerk) other. The new intake of apprentices came together to give all new apprentices a warm welcome to the (Machine and Plant Operator) in the canteen to enjoy lunch together with second- company. Thank you! Monschau plant • Daniel Hauser year apprentices, the apprenticeship director and (Technical Product Designer) • Lukas Jansen trainers, as well as the Youth and Apprentice repre- We wish the five new apprentices all the best and • Stanislaus Wichner (Cutting Machine Operator) sentative. Afterwards, just like the year before, it was much success in completing their apprenticeship. (Cutting Machine Operator) • Peter Müllenders off to Steffenshammer. I would like to take this op- (Cutting Machine Operator) Monschau plant • Dominik Auxel The partners, managing direc- (Cutting Machine Operator) tors, and workforce would like to extend their congratulations on the examinations successful- ly passed and wish the young newly qualified technicians every success in the future and the new apprentices an educational and stimulating time and a successful qualification. From left: Stanislaus Wichner, Adrian Chmara, Oguz-Furkan Firinci, Jamy-Lee Bauer Unfortunately, Daniel Hauser was unable to attend the photocall. 30 31
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