Ready for your Argyll Escape? - It''s wonderful to have you with us - Argyll Holidays
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Ready for your Argyll Escape? It’’s wonderful to have you with us
Hello there!
And welcome to Hunters Quay Holiday Village, where • Here for the bubbles? We thoroughly clean and refill • How about owning a home here? Visit our sales
we’ll do all we can to make sure you have the best every hot tub between stays. Allow until 8pm for it showground and find out how easy it can be to
holiday ever! to heat up on your check-in day; after that it will be buy your own caravan or lodge and escape here
on from 7am-11pm. Please read the guidelines next whenever you like.
There’s always lots going on here – to find out more to the tub.
give us a shout on the reception number, check out When you head home (sniff!), we’ll be in touch to
our social media or have a peek on our mobile app or • Feeling peckish? You can book our restaurant and request your review. We strive to make your stay
website. order takeaway from our mobile app. 10/10 and we hope you feel that way too. If there’s
anything that isn’t quite right for you during
Here’s a bit of info to get your started: • Four-legged friends should follow our petiquette your stay, do contact the Duty Manager on reception
guide: keep on a leash, use doggie waste bins and without delay who’ll be only too happy to help.
• We’re committed to ensuring the health and safety keep paws off the furniture please. Happy pawlidays
of our guests and employees, so please follow safe for all! That’s enough blether from me... have an amazing
social distancing holiday!
• Haste ye back! Our ‘book before you leave’ offer
• Keep two metres apart from other guests at all
times
means you can get an extra 5% off your next
holiday with us if you book while you’re here now.
Steven Mure
Ask at reception for details. General Manager
• Wash/ sanitise hands every time you enter or leave
somewhere (we’ve lots of sanitisation stations)
Get cooking!
Welcome to Cooker: Gas hob:
Hunters Quay The majority of cookers throughout our
accommodations are the same model, however if you
To ignite the gas burners, use the ignition button and
follow the instructions below:
Holiday Village encounter any problems please contact reception. To
operate, please follow the instructions below: 1. Keep the burner knob pressed.
1. Ensure the isolator switch is on. This is located above 2. Turn it anticlockwise to large flame power.
Where the Argyll Holidays the worktop next to the cooker.
3. Press and release the ignition button. Repeat the
team will do everything we 2. The cooker is automatically set to oven function. To procedure until the released gas ignites.
can to make sure you have adjust the temperature, turn the knob to the
required heat. To operate various cooker functions, 4. Adjust it to the desired cooking power.
a fantastic holiday! tun the knob clockwise until you reach the required
function. 5. To turn off the gas burners turn the knob to off
(upper) position.
3. For the hob, select desired ring and turn to preferred
temperature.
Gas shut-off safety system: Dishwasher
As a counter measure against blow-out due to fluid Selected accommodation comes equipped with a
overflows at burners, a safety mechanism trips and dishwasher.
shuts off the gas.
To operate, simply ensure the isolation switch
• Push the knob inwards and turn it anticlockwise (normally located on the wall of the kitchen) is
to ignite. switched on.
• After the gas ignites, keep the knob pressed for 3-5 The dishwasher will then be fully ready for use.
seconds more to engage the safety system.
If the gas does not ignite after you press and release
the knob, repeat the same procedure by keeping the
knob pressed for 15 seconds.
Do not press the knob for longer than 15 seconds if
there was no ignition. Risk of explosion from unburned
gas! Wait for one minute then repeat the ignition
process.
Hot tub time! Please read before enjoying your luxury hot tub. • Lid must be opened and closed by two people. • To open the lid: unclip, fold back halfway, hold cover-lifter firmly then pull lid fully to the rear of the tub. • You must leave jets open when not in use. • Water level must not go down below the mark on the weir door. The technician will check the levels daily and advise. • Do not add any of your own chemicals to the water. We don’t swim in your toilet, so please don’t pee in our hot tub The hot tub has been emptied, cleaned and refilled on the day of your arrival. Please allow a few hours to heat up - it should be fully heated by 8pm. Please respect your neighbours; hot tubs will be turned off at 11pm.
Chemicals No pets It is normal to be able to smell what Pets are not allowed in the hot tub we use to safely maintain the water under any circumstances Health concerns Be aware Consult your Doctor before use if Effects of alcohol and medications you have any, or are pregnant can be amplified in a hot tub Age restrictions Time limit Not for use by children under 5 Keep hot tub sessions to 15 mins max Jewellery & contact lenses Make-up & tan Please remove these before Please don’t wear fake tan or entering hot tub make-up in the hot tub Be clean No glass Please shower before and after use Please use the plastic cups provided Swimsuits Lid safety Please rinse newly-purchased The lid is not safe for sitting, bathing costumes thoroughly first standing, or placing items on
Safer Stays – What you can expect
• Upon arrival please limit the number in your • Public areas are fogged daily for enhanced sanitisation.
party that visit reception.
• Your accommodation will not be entered after
Safer stays with • Please use hand sanitiser provided, follow the
one-way system and social distance floor markings.
the enhanced cleaning process.
• Hotel rooms won’t be tidied daily by our team unless
Argyll Holidays • Perspex screens have been installed in reception
and our shops.
requested. If requested, please vacate the room
during the cleaning time.
• Throughout the holiday park please continue to • Your accommodation will have a poster explaining
Here at Argyll Holidays we are taking every observe social distancing rules. where to find our latest updates online. This will be
measure to ensure the wellbeing of our presented in an acrylic holder to allow it to be cleaned.
guests and employees. • Main surfaces will be sanitised using anti-viral
disinfectant including kitchen worktops, dining • We continue to follow the latest Government
Any facilities unable to operate in line with tables, bedside tables and coffee tables. guidelines, so in the event you feel ill please report
government guidance regarding social it to reception as soon as possible.
distancing will be temporarily suspended • Heavy use items will be sanitised between each
during your stay in order to ensure that check-in eg. remote controls and door handles. • All our hot tubs are cleaned and sanitised before
you and your family are safe. your arrival so please allow until 8pm for them to
• Non-essential items are removed including fully heat up. We’ll also check your hot tub daily.
cushions, throws, toiletries etc.
• When checking out you can simply deposit your
• Extra cleaning time will be given to allow key in the checkout key box at reception.
thorough sanitisation.
We’re ready when you are What if I feel unwell or have
COVID-19 symptoms?
Argyll Holidays are part of the new Visit Scotland
initiative, “We’re Good To Go”. It’s very important that as soon as you suspect that
you have symptoms you cover your mouth and touch
“We’re Good To Go” is the official UK mark to signal as little as possible.
that a tourism and hospitality business has worked
hard to follow Government and industry COVID-19 • Please inform reception via phone and keep away
guidelines and has a process in place to maintain from others.
cleanliness and aid social distancing.
• You should make your way home.
We have done our very best to ensure we are adhering
to government and public health guidance, and we • Write a list of anyone you have been in contact with
have carried out a COVID-19 risk assessment to check over the last 48 hours – this is very important.
we have the required processes & protocols in place.
• You will need to book a COVID test.
With this in mind, we want to make sure you can book
with us in confidence. • You should remain self-isolated at your primary
residence for 10 days.
Connecting to
Park WiFi
Enter passcode
1 Go to wifi settings on your device, select the signal for your park and pitch
Enjoy multiple (e.g. Lapwing 4) and enter passcode holiday123
wifi connections 2
Sign up
Open your internet browser and click ‘register’ (If you don’t see the login
screen go to bbc.co.uk or sky.com). Complete the form and hit ‘Next’.
thanks to LPIS you can now
enjoy quality wifi from your Select and pay
accommodation. 3 Choose your access: 1 day (12GB limit), 4 days (30GB limit) or 7 days (40GB
limit). Click on the PayPal/credit card screen to select your payment.
T h a t s i t If no login appears in your wifi settings please go to www.lpis-uk.com
!
If you have issues with your service please contact the
service provider LPIS (Leisure Park Internet Solutions)
on 01423 295 001.
Holiday homes from
only £19,995
Escape all
year round!
Buying your dream holiday
home may be more simple
and affordable than you
think. Why not pop in and
see our sales team to find
out more?
Visit argyllholidays.com
or call us on 0800 334 5841Book via Argyll Holidays
App or by calling
01369 707 772.
Fantastic
in Stunning
food Surroundings
This beautifully crafted
bar and grill is conveniently
located within the main
complex and is the ideal
place to grab a bite to eat
or even just relax with a
cuppa.a w a y F o o d
Gr e a t T a k e
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W h e n Y
a w a y F o o d
Gr e a t T a k e
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W h e n Y a t T a k e a
Gre W a n t I t
W h e n Y o u
a w a y F o o d
Grea t T a k e
o u W a n t I t
W h e n Y
Great Takeaway Food Gre a t T a k e a w a y F o
I
o
t
d
n t
When You Want It T a k e a w a y F o o d W h e n Y o u W a
Gre a t n t I t o d
n Y o u W a k e a w a y F o
W h e Gr e a t T a I t
Check out our menu online & relax Y o u W a n t
W h e n
in your accommodation with all a w a y F o o d
Gr e a t T a k e
o u W a n t I t
your takeaway favourites. W h e n Y
a w a y F o o d
Place your order at Quay Grea t T a k e
o u W a n t I t
by the sea or by visiting W h e n Y
a w a y F o o d
order.argyllholidays.com/quay-sea Grea t T a k e
o u W a n t I t w a y F o
W h e n Y r e a t T a k e a
G W a n t I t
W h e n Y o u
a w a y F o o d
Gre a t T a k e
o u W a n t I t
W h e n YGive it a GO Have a great laugh and learn something new with our indoor and outdoor Go Active sessions! Book via our Argyll Holidays App or by calling 01369 707 772.
Something for your wee ones Rusty’s indoor funhouse is great fun for kids with an adventure climbing frame with chutes, swings and balls as well as a toddler’s ball pit play area.
Book Before
you Leave
Haste ye
back
We’d love to see you again!
So much so that when you
rebook the same break before
you leave, we give you the
same rate you’ve already paid!
Call our Reservations Team on
0345 459 6412 before your break ends.
*Terms and Conditions Apply. Prices will be
matched on first repeat booking made during
your holiday. Subsequent repeat bookings are
subject to a 5% increase.Jura Caravans Barriers TO DUNOON
Stag Lodges R Reception
Maplecroft Lodges Archery
Deercroft Lodges Spa
TO LOCHGOILHEAD
Gorsecroft Lodges Launderette & DRIMSYNIE
Fircroft Lodges Bus Stop
Hunters Jaycroft Lodges Takeaway
Quay
Heathercroft Lodges Shop
Eaglecroft Lodges Hunters Bar & Grill
Limecroft Lodges Go Active
Holiday Village Cedarcroft Lodges Fun House & Arcade
Beechcroft Lodges Recycling
Ashcroft Lodges
HOLIDAY HOME
SHOWGROUND
R
LEISURE
Maplecroft COMPLEX
HAFTON CASTLE
Ashcroft Stag Lodges
14
12
11
Jura Caravans 14
Cedarcroft
Beechcroft
12 11
11
Jaycroft
7
Fircroft
11
7
11
Gorsecroft
Deercroft
Limecroft
12
12 15 7
14
7
Heathercroft
EaglecroftShare your story We want to know about your Argyll Holidays experience so please leave us a review online. It helps us make every break as amazing as it can be.
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