REACHING THE ENOTE TIPPING POINT: WHY MORTGAGE LENDERS WILL EMBRACE EMORTGAGE NOTES IN 2021 - WHITE PAPER - EORIGINAL
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When you have to be right WHITE PAPER Reaching the eNote Tipping Point: Why Mortgage Lenders Will Embrace eMortgage Notes in 2021
2 Reaching the eNote Tipping Point: Why Mortgage Lenders Will Embrace eMortgage Notes in 2021 Ginnie Mae’s acceptance of eNotes is helping transform the mortgage lending landscape. The time to adopt eNotes is now – so you can realize increased closing operations efficiency, accelerated capital velocity, and deliver improved borrower experience. The eMortgage Age has finally arrived For years now, mortgage lenders have been And in July 2020, the Government National inching toward end-to-end digital capabilities. Mortgage Association (GNMA), or Ginnie Mae, First banks and independent mortgage launched its Digital Collateral Program to accept originators began digitizing upfront processes eNotes as valid collateral, allowing issuers and for greater customer convenience. Then the custodians of Ginnie Mae securities to accept Covid-19 pandemic and its social-distancing and transfer eNotes. The effort was enabled by requirements drove rapid adoption of eOriginal®, which Ginnie Mae selected to provide e-enabled functionality like remote online eVault software and services. notarization (RON). By December 2020, Rocket Mortgage, owned by Yet the mortgage note itself has remained a Quicken Loans, had become the first lender to stumbling block in the path to fully digital use an eNote in closing a Ginnie Mae-backed mortgages. While federal legislation authorized loan. The company says it anticipates widespread the use of eNotes fully two decades ago, use of eNotes for Ginnie Mae loans by the end many lenders hesitated to replace paper of 2021.2 notes with digital. Ginnie Mae’s acceptance of eNotes Now, the eNote essentials are falling into place. fundamentally rearranges the eMortgage In fact, lenders and originators registered well landscape. If you’re like many smart lenders, over 286,000 eNotes between January and you’re taking a hard look at how eNotes will fit September 2020 alone – more than double the into your operations. But to succeed, you need number in all of 2019.1 to fully understand how eNotes interact and engage with your existing closing operations and technology partnerships. 286K+ eNotes registered in the first nine months of 2020, more than twice the number in all of 2019 eNote Acceptance Timeline 2000 2003 2005 2018 2019 2020 ESIGN Act Fannie Mae Freddie Mac Wells Fargo Ginnie Mae announces Rocket Mortgage authorizes use purchases purchases begins a pilot to accept becomes the first of eNotes to its first its first purchasing eNotes as satisfactory lender to use an evidence debt eMortgage eMortgage eNotes collateral for its eNote in closing secured by mortgage-backed a Ginnie Mae- real property securities (MBSes) backed loan 1 “Demand for Electronic Solutions and Strong Origination Volumes Drive Record Registrations on the MERS eRegistry,” MERS, October 2020 2 “Rocket Performs First eNote Close on Ginnie Mae Mortgage,” Housing Wire, January 2021
Reaching the eNote Tipping Point: Why Mortgage Lenders Will Embrace eMortgage Notes in 2021 3 An eNote must be digitally created and digitally signed. It must also be digitally stored in a tamper-sealed manner in an eVault. The March Toward Digitization A mortgage promissory note is the legal contract a borrower signs at a mortgage closing. It describes the terms of the agreement between the borrower and the lender. A mortgage note differs from other types of promissory notes in that it’s filed with the local government and specifies that the lender has a lien on the property such that the property is collateral against the loan. An eNote is merely a digitized mortgage note or other promissory note. It contains the same information in a traditional paper note, but it’s created, signed, and managed digitally. A mortgage note doesn’t become an eNote simply by being scanned by an optical device and converted to an electronic file. Rather, an eNote must be digitally created and digitally signed. It must also be digitally stored in a tamper-sealed manner in an eVault. That way, the electronic file can’t be modified without the change being recorded in a digital audit trail. Finally, the document must be registered with the Mortgage Electronic Registration System (MERS). The legal validity of eNotes has been long established. In 1999, the Uniform Electronic Transactions Act (UETA) proposed uniform rules for state adoption of laws recognizing electronic records in an equal basis with paper records. What’s more, the Electronic Signatures in Global and National Commerce (ESIGN) Act of 2000 authorizes the use of eNotes to evidence debt secured by real property. The provision does not defer to state law, meaning that eNotes secured by real property are legally valid and enforceable in all 50 states and the District of Columbia. Since the ratification of ESIGN, case law has upheld the legal enforceability of digital mortgage notes.3 3 “Enabled by Lenders, Embraced by Borrowers, Enforced by the Courts: What You Need to Know About eNotes,” DLA Piper, May 2018
4 Reaching the eNote Tipping Point: Why Mortgage Lenders Will Embrace eMortgage Notes in 2021 The March Toward Digitization Government-sponsored organizations and government corporations are pillars of liquidity in the mortgage industry, guaranteeing third-party loans and purchasing loans in the secondary market. So it was significant when the Federal National Mortgage Association (FNMA), or Fannie Mae, began accepting eNotes in 2003 and the Federal Home Loan Mortgage Corporation (FHLMC), or Freddie Mac, followed suit in 2005. Still, banks have focused their digitization efforts on the front end of the mortgage process. Over the past five or six years, they’ve delivered online tools that allow borrowers to view credit reports, compare and customize interest rates and mortgage terms, import asset, property and income data, get loan approval, and view loan documentation. Yet actual closing has remained a largely paper-based, manual process. Document Custodians, eNotes and Ginnie Mae Planning to issue eNotes for Ginnie Mae loans? You’ll want to check whether your document custodian can service them, for two reasons. First, not all custodians have invested in the infrastructure to store eNotes. That situation should begin to change, though, following Ginnie Mae’s use of digital collateral. As more lenders move to eNotes, custodians will recognize the potential return on investment (ROI) in the necessary technology. Second, not all custodians are qualified to service eNotes, even if they were previously approved by Ginnie Mae. That’s because every custodian must be specifically approved as an eCustodian before it can accept Ginnie Mae loans or pools that involve eNotes.
Reaching the eNote Tipping Point: Why Mortgage Lenders Will Embrace eMortgage Notes in 2021 5 Ginnie Mae’s acceptance of eNotes completes the infrastructure that will drive widespread use of digital mortgage notes. Ginnie Mae and the eNote Revolution The Covid-19 crisis created overnight demand for remote online notarization (RON) and other remote processes. But the pandemic merely accelerated a digital transformation that was already underway. In 2018, the U.S. Treasury issued a report promoting a regulatory foundation to drive wide use of eNotes and enable end-to-end digital mortgages. That same year, Wells Fargo Home Lending entered into an agreement with eOriginal to enable the purchase of eNotes through Wells Fargo funding. The introduction of eNote capabilities by the nation’s leading residential mortgage aggregator represented a major step forward in the digitization of the mortgage industry. Then in late 2019, MERS added a Secured Party field to its registry. The action drove acceptance of eNotes by warehouse banks and other interim funders, which requested that their security interests in eNotes be distinguishable on the MERS eRegistry from those of loan originators or investors. Now, Ginnie Mae’s acceptance of eNotes completes the infrastructure that will drive widespread use of digital mortgage notes. The move is part of the organization’s Digital Collateral Program – a set of policies, technologies, and operational capabilities that enable it to accept electronic promissory notes and other digitized loan files as collateral for Ginnie Mae securities. The Ginnie Mae program is expected to transform Federal Housing Administration (FHA) and Veterans Administration (VA) lending, which make up one-quarter of Ginnie Mae’s originations.4 The FHA and VA already allowed eSignatures on their loan documents, but Ginnie Mae rules for these securities prevented them from closing with eNotes. 4 “Rocket Performs First eNote Close on Ginnie Mae Mortgage,” Housing Wire, January 2021
6 Reaching the eNote Tipping Point: Why Mortgage Lenders Will Embrace eMortgage Notes in 2021 Ginnie Mae and the eNote Revolution But the organization’s embrace of eNotes should drive record-breaking issuance of digital mortgage notes. It’s worth noting that issuance of mortgage backed securities (MBSes) by Ginnie Mae hit an all-time high of $77.62 billion in August 2020.5 Looking forward, the increase of eNote issuance for Ginnie Mae-backed loans should make 2021 the tipping point for eNote adoption across the mortgage banking industry. The RON Piece of the eMortgage Puzzle Like eNotes, remote online notarization (RON), sometimes called eNotarization, is a key component of an end-to-end eMortgage process. RON uses digital technology to complete the notarial process when parties aren’t in the same physical location as the notary. It maintains the regulatory compliance of the traditional in-person closing process. The promissory note underlying the document goes into the vault. Non-promissory documents are filed back to the lender and stored. RON acceptance is growing nationally as more states adopt enabling laws. The Mortgage Bankers Association (MBA) and American Land Title Association (ALTA), which worked together on a legislative framework for any state to adopt a RON process, are pushing the federal government to support RON in all 50 states. RON is an essential eMortgage capability. However, RON adoption typically require lenders to manage a dedicated integration to multiple providers while title organizations must manage subscriptions and training on multiple platforms to support the varied preferences of lenders and technical requirements of the origination’s state jurisdiction. As a result, lenders should adopt eClosing technology that enables seamless access to one or many RON providers, allowing maximum choice to complete remote and contactless closings. 5 “Ginnie Mae August MBS Issuance Soars Above $77 Billion, Financing Housing for More than 280,000 Homeowners and Renters,” Ginnie Mae, September 2020
Reaching the eNote Tipping Point: Why Mortgage Lenders Will Embrace eMortgage Notes in 2021 7 A fully digitized mortgage process gives customers a faster, easier, and more convenient borrowing experience – and a better perception of your brand. Why You Need eNotes Now eNotes are as effective and enforceable as paper notes. They also deliver tangible advantages to your business: Faster processes –Lenders have been leveraging digitization to drive down the time for mortgage closing for the past several years. In 2018, the average time to close a home mortgage was 43 days. In 2019, Chase Home Lending said it would pay $1,000 to any borrower whose mortgage it couldn’t close in 21 days. That same year, LoanDepot, the second-largest provider of nonbank direct-to-consumer loans, rolled out a “smart loan” it said could close in just eight days.6 But an end-to-end digitized process enabled by eNotes can accelerate both mortgage closing and securitization. Fully digitized signature execution and closing-package processing can speed mortgage settlement – and improve overall revenue potential. And effective technology can equip lenders to create, manage, deliver, and transfer assets into the secondary market with greater efficiency. Lower costs – The average cost of mortgage closing was $7,452 in Q3 2020.7 Turning loans faster can help lenders shave those costs. It can also help you remain liquid. As an example, you can use funds for shorter periods of time. Just as important, you can turn credit lines more frequently, reducing the size of credit lines and saving on warehouse lending. If you originate hundreds of thousands or even tens of thousands of units per year, even a small average cost reduction from a digitized close can add up to significant savings. A digitized mortgage process can significantly reduce costs for acquiring and organizing documents, and ensuring post-closing quality control. Effective eClosing ensures that the required documents are in place and signed in the required locations, avoiding problems of missing documents and inaccurate signatures. Originators can then move loans into the secondary market more efficiently, freeing up dollars on the balance sheet for additional lending. 6 “Feeling the Need, the Need for a Speedy Close,” Wall Street Journal, March 2019 7 “IMB Production Profits Increase in Third Quarter of 2020,” MBA, December 2020
8 Reaching the eNote Tipping Point: Why Mortgage Lenders Will Embrace eMortgage Notes in 2021 Why You Need eNotes Now Improved customer experiences – A fully digitized mortgage process gives customers a faster, easier, and more convenient borrowing experience – and a better perception of your brand. Digitized experiences are also becoming table stakes as more Millennials and even younger home buyers enter the mortgage marketplace. These “digital natives” are accustomed to an always-on, instant-response, Amazon-like transaction experience, and they’ll gravitate to lenders that meet their high expectations. eNotes are an integral part of an end-to-end digital mortgage experience that allows borrowers to complete a mortgage closing from the comfort of their own home. In the short term, while Covid-19 and social distancing still are concerns, customers – as well as settlement agents – can avoid in-person closing-day contact. In the longer term, all transaction participants can benefit from an accelerated, simplified, and more accurate and reliable mortgage process. Greater transparency and security – eNotes enable you to securely store and manage documents in a digital vault. That gives you the ability to both service the mortgage and move the asset to the secondary market with greater transparency. In addition, an effective eClosing process gives lenders, borrowers, and settlement agents alike a more cybersecure process. You gain ID verification, encrypted communication, and a full audit trail – with stronger safeguards than traditional, in-person notarial transactions. Competitive advantage – Ultimately, the ability to close mortgages more quickly, cost-effectively and securely, with a higher level of customer service and satisfaction, will become a competitive differentiator. In fact, nonbank originators have already used digital mortgages to make significant inroads against traditional banks. In the short term, early movers can use digital mortgages to outmaneuver slower rivals. As 2021 becomes the eNote tipping point, the laggards will find themselves at a distinct disadvantage to more-nimble competitors – and at risk of losing both customers and market share. The time to adopt eNotes is now. Ginnie Mae’s acceptance of digital mortgage will rapidly transform the mortgage lending landscape. Organizations that are slow to act risk falling behind competitively as they fail to meet customer demand for an end-to-end digital mortgage process. Lenders who embrace eNotes today have an opportunity to realize return on investment – in time, cost, and customer experience – on every digitized loan.
Reaching the eNote Tipping Point: Why Mortgage Lenders Will Embrace eMortgage Notes in 2021 9 End-to-End Digital Mortgage Start Lender Portal 1 Access a single platform to intelligently manage the complete loan portfolio. Preview and Pre-Close 2 Securely deliver eligible closing documents or borrower review and eSignature. Borrower 3 Route execute closing documents to the settlement-agent workbench. eClosing Room 4 Execute in-person, hybrid, or fully remote eClosing using the referred RON partner. eAsset Management 5 Instantly vault executed closing-package documents and register with MERS eRegistry. Finish
10 Reaching the eNote Tipping Point: Why Mortgage Lenders Will Embrace eMortgage Notes in 2021 Strategies for eNote Success Beyond their advantages for mortgage closing, eNotes are crucial to the downstream life of the loan. Digital mortgage notes can address numerous sources of risk in the secondary market: Compliance risk – Digitally track every action against the loan file. Operational risk – Significantly reduce manual steps for quality control. Financial risk – Increase capital efficiency. Reputational risk – Eliminate lost note affidavits. It’s essential that eNotes be properly created, signed, and managed. However, to be enforced legally like a paper promissory note, each eNote must be created as an authoritative copy, adhere to the MISMO SMARTDoc format, and be registered in the MERS eRegistry. To navigate those requirements, it’s vital for lenders to work with a knowledgeable and experienced technology partner that offers a comprehensive eClosing platform.
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