QFleet DRIVER COMPANION - Read it, know it, use it - Department of Housing and Public ...

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QFleet DRIVER COMPANION - Read it, know it, use it - Department of Housing and Public ...
QFleet

DRIVER
COMPANION
Read it, know it, use it

                           a
QFleet DRIVER COMPANION - Read it, know it, use it - Department of Housing and Public ...
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QFleet DRIVER COMPANION - Read it, know it, use it - Department of Housing and Public ...
Contents

2   Introduction
3   Getting to know your vehicle
4   Looking after your vehicle
    Interior care
    Exterior care

5   Environmental care
6   Servicing and repairing your vehicle
    Six important steps for vehicle servicing and repairs

7   Common repair items
    Windscreens
    Tyres
    Batteries

10 Misfuelling
11 Breakdown assistance
12 Emergency/crash procedure
13 Insurance claims and procedure
14 Claim details
16 Returning your vehicle
    Vehicle return locations
    Vehicle return and transport
    Lease termination
    Return vehicle inspection

17 Manheim Auction and return sites
    Vehicle auction and return sites
    Vehicle return sites only

19 Driver safety
    Driving in adverse conditions

22 QFleet approved service providers
40 Quick reference numbers
41 Notes

                                                            1
QFleet DRIVER COMPANION - Read it, know it, use it - Department of Housing and Public ...
Introduction

Driving your QFleet vehicle is about          This document:
more than just getting from one place to
another. It is also understanding that the
vehicle you lease and drive is an asset
                                              01 outlines your responsibility to
                                                 look after the vehicle while your
                                                     organisation leases it
that should be properly managed and
maintained.

As a driver of a Queensland Government
                                              02 provides the information and
                                                 support to ensure the vehicle you
vehicle, you play an important role in               are driving is regularly serviced
maintaining the condition of the vehicle             and maintained by QFleet
by ensuring it is serviced regularly.                approved service providers

The QFleet Driver Companion will
help to ensure your vehicle performs          03 outlines the procedures that
                                                 you must follow in the event of
efficiently throughout its service life and          an emergency or crash
is returned without any extra cost to your
organisation.
                                              04 identifies your responsibilities
                                                 and what happens to your vehicle
                                                     when you return it.

2
QFleet DRIVER COMPANION - Read it, know it, use it - Department of Housing and Public ...
Getting to know your vehicle

New vehicle models are added to the fleet      •	automatic headlights and
frequently. Drivers of new models will be          windscreen wipers
regularly exposed to vehicles equipped
with new technology and features with          •	adaptive front lighting systems
which they are not familiar. Employers
                                               •	hill-start and reverse parking assist.
must ensure that drivers are familiar with
all the features of a new vehicle and can      Under the Work Health and Safety Act
operate it competently.                        2011, employers have an obligation to
                                               provide information, instruction, training
Some features available in the new
                                               and supervision to ensure the health and
technology vehicles are:
                                               safety of their employees and others.
•	unfamiliar refuelling requirements          In the context of road safety, employers
   e.g. diesel passenger vehicles              have a responsibility to provide vehicle
                                               familiarisation training to all drivers. In
•	‘space saver’ spare wheels/                case an employer fails to provide such
    no spare wheel                             training, drivers should raise the issue
                                               with their manager or workplace health
•	keyless ignition systems                    and safety officer.
•	complex safety features and
    occupant airbag systems

•	electronic or foot-operated
    parking brakes

•	vehicles with automatic engine
    idle stop                                        “As a customer, you
•	Continuously Variable Transmission                play an important
    (CVT) automatic and Direct Shift
    Gearbox (DSG) semi-automatic
                                                     role in maintaining
    transmissions                                    the condition of the
•	indicator controls or headlight controls
                                                           vehicle.”
    on either side of the
    steering column

                                                                                           3
QFleet DRIVER COMPANION - Read it, know it, use it - Department of Housing and Public ...
Looking after your vehicle

While leasing a QFleet vehicle, your            •	Where possible, do not install any
organisation is responsible for any damage          interior fittings to the vehicle that
the vehicle sustains. The following sections        require screw holes in dash panels or
provide useful advice on how you can                the console (e.g. mobile phone holders).
minimise damage and therefore reduce
end-of- lease vehicle costs.
                                                Exterior care
                                                Please follow these recommendations
Important                                       concerning the exterior care of the vehicle.
Ensure the vehicle is serviced regularly, as    Further exterior care advice can be found
per the manufacturer recommendations.           in the owner’s handbook.
Regular servicing ensures the vehicle is
operating correctly and safely.                 •	Exercise care when parking close to
                                                    gutters and in confined spaces.

Interior care                                   •	Regularly check the vehicle tyre
                                                    pressure. Refer to the owner’s
Please follow these recommendations
                                                    handbook for the recommended
concerning the interior care of the vehicle.
                                                    pressures in the front, rear and
Further interior care advice can be found
                                                    spare tyres.
in the owner’s handbook.
                                                •	
                                                  Change tyres with punctures as soon as
•	Treat vehicle interiors with respect
                                                   they occur. Do not drive on deflated tyres.
   – repairing damage to interiors is
   expensive and time consuming.                •	
                                                  If any damage occurs, ensure it is
                                                   reported as soon as possible. Refer
•	Read the owner’s handbook and fully
                                                   to page 12 of this booklet for correct
    understand all interior controls and
                                                   crash procedures.
    functions.
                                                •	Avoid parking vehicles where bird and
•	If spillages occur, ensure they are
                                                    bat droppings are prevalent. If affected,
    cleaned as soon as possible.
                                                    wash immediately to remove the
•	Do not smoke in the vehicle (this is            damaging materials from exterior paint.
    a Queensland Government policy).
                                                •	Keep the vehicle clean externally,
•	Ensure that cargo, chemicals and               especially windows and lights. When
    dangerous goods are secured appropriately      washing is required, adhere strictly to
    in accordance with legislation. These          prevailing water restrictions and relevant
    should be carried in the boot or cargo         government policy. If necessary, take
    area – not in the seating area.                the vehicle to a commercial car wash.

4
QFleet DRIVER COMPANION - Read it, know it, use it - Department of Housing and Public ...
Environmental care

Maintaining and maximising the energy         •	Reduced driving means reduced fuel
efficiency of your vehicle can help to            consumption. Plan your journey,
reduce fuel consumption and engine                combine trips and use public transport
emissions. The following list contains            or walk whenever practical.
some simple measures that can improve
your vehicle’s performance and energy         •	Maintain your vehicle correctly
efficiencies.                                    by adhering to the manufacturer
                                                 recommendations for maintenance,
•	Reduce air resistance by keeping              servicing and repairs. Please refer
   windows closed at higher speeds and           to page 6 of this booklet for more
   removing roof racks when not needed.          information on vehicle servicing.

•	Use cruise control when on the            •	When the time comes to replace your
    open road.                                    vehicle, consider fuel-efficient vehicles
                                                  that will allow you to perform your
•	Drive smoothly by anticipating traffic        duties efficiently and safely.
    conditions, accelerating conservatively
    and braking early and steadily.           These simple improvements will help to
                                              lower the cost of operating your vehicle
•	Remove any unnecessary weight             and provide energy efficiencies.
    (e.g. unnecessary items in the boot)
    and do not overload the vehicle.          Note: At the time of publication, all
                                              QFleet petrol-fuelled passenger and light
•	Check tyre pressure often. Driving        commercial vehicles are E10 compatible.
    with less than the recommended tyre       Only a small number of other types of
    pressure increases fuel consumption,      petrol vehicle, such as ‘quad bikes’ and
    tyre wear and emissions.                  motorcycles, are unsuitable for E10.
                                              Check with the manufacturer’s handbook
                                              or QFleet if in doubt.

                                                                                          5
QFleet DRIVER COMPANION - Read it, know it, use it - Department of Housing and Public ...
Servicing and repairing your vehicle

All QFleet vehicles are covered by the full   Six important steps for
manufacturer warranty. To comply with
warranty conditions, vehicles should
                                              vehicle servicing and repairs
be serviced in accordance with the                   When booking your service,
requirements specified in the owner’s
handbook.
                                              01 advise   the service provider that
                                                 it is a QFleet vehicle.
A fully maintained operating lease includes          Before starting the required work,
the costs of all scheduled servicing.         02 the service provider must contact
                                                 QFleet Maintenance Controllers on
                                                     1800 061 819.
Approved service providers
                                                     The service provider will be asked to
While the selection of a QFleet
approved service provider is up to you,       03 provide information on the nature
                                                 and cost of the service or repairs,
it is recommended that a manufacturer                the vehicle registration number and
authorised dealership is used.                       current odometer reading.
QFleet would like to ensure its customers            Upon approval, QFleet will
get the best possible service and
attention from service providers and has
                                              04 authorise the service provider to
                                                 proceed with the work.
identified service providers who meet
                                                     When collecting the vehicle after
QFleet quality standards. A full listing of
QFleet approved service providers can be
                                              05 servicing or repairs, please sign the
                                                 service provider documentation
found on pages 22 to 39.                             to certify the work has been carried
                                                     out to your satisfaction. The staff
No local approved service provider                   member picking the vehicle up is
                                                     responsible to take note of any
Where there is no approved service                   safety issues (such as tyres) advised
provider in your area, you should use your           by the service provider at the
discretion in deciding where the vehicle             time, and either advise their fleet
is serviced or repaired, or contact QFleet           manager or rectify the issue asap.
Maintenance Controllers for advice on
                                                     If you are not satisfied with the
1800 061 819.
                                              06 work performed, try to resolve the
                                                 matter with the service provider. If
                                                     this does not provide a satisfactory
                                                     solution, advise QFleet Maintenance
                                                     Controllers immediately on
                                                     1800 061 819 – they will take the
                                                     matter up on your behalf.

6
Common repair items

Windscreens
QFleet customers are responsible for
the cost of replacement windscreens. In
an emergency, you can arrange for the
windscreen repairer to send the account
to QFleet and an invoice will be sent to
your organisation at a later date.
                                              Please contact
Major windscreen repairers include:        QFleet’s Maintenance
•	Protector Autoglass: 13 18 38              Controllers on
    www.protector.com.au
                                             1800 061 819 for
•	RACQ Auto Glass: 1300 733 686             information on
    www.racq.com.au
                                                all repairs.
•	Instant Windscreens: 13 24 44
    www.instantwindscreens.com.au

•	Novus Windscreen Repairs: 13 22 34
    www.novusautoglass.com.au

•	Windscreens O’Brien: 13 16 16
    www.obrienglass.com.au

                                                                  7
Tyres                                         Batteries
Replacement tyres should match the            For most QFleet vehicles, batteries are
tyres originally fitted to the vehicle. For   covered under the vehicle’s warranty for at
example, Bridgestone tyres should be          least 12 months. When battery problems
replaced with new Bridgestone tyres.          occur, it is recommended to return the
All tyres must comply with the vehicle        vehicle to the manufacturer authorised
tyre placard. If in doubt, contact QFleet     dealership.
Maintenance Controllers on 1800 061
819 for more information. The cost of         When it is not possible to return the
replacement tyres may be included in          vehicle to the manufacturer authorised
your vehicle lease. However, restrictions     dealership, a qualified person (such as an
do apply and are dependent on the             RACQ Breakdown Assistance mechanic)
conditions of the lease.                      should diagnose the battery problem. A
                                              battery should only be replaced when it is
Major tyre suppliers include:                 diagnosed that it cannot be successfully
                                              recharged.
•	Bob Jane T-Marts: 13 26 25
    www.bobjane.com.au                        Major battery suppliers include:

•	Bridgestone Australia: 13 12 29           •	Marshall Batteries: 13 61 30
    www.bridgestone.com.au                       www.marshallbatteries.com.au

•	KMART Tyre and Auto Service:               •	Beaurepaires: 13 23 81
   1300 772 579                                   www.beaurepaires.com.au
   www.ktas.com.au
                                              •	Bob Jane T-Marts: 13 26 25
•	Tyres4U: 1800 722 822                         www.bobjane.com.au
    www.tyres4u.com.au
                                              Please contact QFleet Maintenance
•	Yokohama: 13 96 56                         Controllers on 1800 061 819 for
   www.yokohama.com.au                        information on all repairs.

8
9
Misfuelling

When a vehicle is refuelled with the wrong   The roadside assistance provider will
type of fuel, expensive engine damage        normally arrange for the vehicle to be
may occur, particularly if the engine        recovered to the nearest authorised
is started and the vehicle is driven. If     dealership for inspection and repair.
significant engine damage occurs the
fuel system will require comprehensive       In the event that a vehicle is misfuelled
cleaning and overhaul. The repair cost is    and driven its engine performance will
usually very expensive. This will normally   suffer and engine noise will usually become
be recharged back to the agency.             more noticeable. In these circumstances
                                             QFleet recommends the following:
QFleet recommends that drivers
familiarise themselves with a vehicle’s      1.	
                                                Stop and park the vehicle in the
fuel type and refuelling procedures before      nearest safe location.
driving the vehicle. Information about
                                             2.	Call for assistance from the vehicle’s
the correct fuel type can be found in the
                                                 roadside assistance provider.
owner’s handbook, on the fuel tank cap
or on the decals on the inside of the fuel   Continuing to operate a vehicle with the
cap cover.                                   incorrect fuel will increase engine damage
                                             and increase the repair costs. By following
In the event of a misfuel, and to minimise
                                             these simple suggestions you can avoid
repairs costs QFleet recommends the
                                             costly repair bills and prolonged periods
following:
                                             without your vehicle.
1. Do not start the vehicle.
                                             For further information about misfuelling
2. C
    all for assistance from the vehicles    and repair procedures contact QFleet
   roadside assistance provider.             Maintenance Controllers on 1800 061 819.

10
Breakdown assistance

If you require assistance in case of a breakdown, you have the following options:

1. Manufacturer assistance                   2. R ACQ 24 hour
Many QFleet vehicles are covered by the          Roadside Assistance
manufacturer’s own roadside assistance       Call 1800 648 058. Identify yourself as
scheme. These services often offer           driving a QFleet vehicle and quote vehicle
additional entitlements such as loan         registration number.
vehicles. Please refer to the manufacturer
vehicle handbook for further information     All QFleet vehicles are covered by RACQ
and contact details.                         Roadside Assistance - 24 hours a day.
                                             It is important to note your organisation
                                             may be charged for RACQ assistance that
                                             does not arise as a result of mechanical
                                             failure; for example, locking the keys in
                                             the car is not a mechanical failure. For
                                             further information, please contact QFleet
                                             Maintenance Controllers on 1800 061 819.

                                                                                     11
Emergency/crash procedure

In the event of a crash, please note the        3.	All drivers involved are required to
following procedures:                              exchange the following details:

1.	
   Stay calm and be helpful.                    •	full name and address – QFleet should
   Avoid admitting fault or liability.              also be noted as the owner of the
                                                    vehicle
2. C
    all triple zero (000) if there is an
   emergency or any of the following            •	workplace details including contact
   ‘police attendance criteria’ are met:            number

•	death or injury (requiring medical           •	registration number, make and model
   attention from a qualified ambulance             of all vehicles involved.
   officer, nurse or doctor)
                                                4.	To organise towing, call Vero on 1300
•	suspected involvement of drugs and/             888 073 in the first instance for
    or alcohol                                      authorisation. They will then provide
                                                    you with further instructions. You will
•	a driver fails, has failed or is refusing       be required to lodge an insurance
    to provide required details                     claim over the telephone and provide
                                                    the information outlined on pages 14
•	a hazardous environment or threat to
                                                    and 15. Please note, towing after a
    public safety exists, including traffic
                                                    crash is not part of your vehicle’s RACQ
    congestion (e.g. fuel spill, power lines
                                                    Road Service, however, it is covered in
    down)
                                                    the Vero comprehensive insurance.
•	a driver with an impairment or
                                                5.	After the incident/accident is under
    disability requires police assistance.
                                                    control, at the earliest convenience
Otherwise:                                          report it to the Agency Fleet Manager
                                                    and QFleet.
•	exchange information with other
    persons involved in the traffic crash

•	arrange for movement of the vehicles
   involved in the traffic crash (if safe
   to do so)

•	where required, report the traffic crash
    to the Queensland Police Service
    within 24 hours.

12
Insurance claims and procedure

01 Ifonthe1300
            QFleet vehicle is stolen, immediately notify the Police and Vero Insurance
               888 073. Also report it to the Agency Fleet Manager and QFleet as soon
       as possible.

02 For all claims, call Vero Insurance on 1300 888 073 and quote the vehicle
   registration number and mention that it is a QFleet vehicle. You can also lodge
       your claim via email (lodgeclaim@vero.com.au) or via the Vero claim form. This
       form can be accessed through the link in the Insurance FAQ document on the
       QFleet Client Access System (CAS) home page.

03 Ifamount,
      the total damage caused by the crash is less than the applicable excess
             your organisation will be required to pay the account. It may be
       possible to recover the cost of repairs if the other driver was at fault.

04 If you require any further information, phone Vero Insurance on 1300 888 073.

                                                                Remember:
                                                              never leave any
                                                               valuables in
                                                               your vehicle.

                                                                                     13
Claim details

Write down the following details before you call Vero and keep your driver licence handy.

Your personal details                           Crash details

 Name                                           Date

Licence number                                  Time

Phone (H)                                       Location

Phone (W)

Mobile

What happened?

Details of damage

14
Information about any other vehicle involved

Vehicle 1                                 Vehicle 2

Name                                      Name

Address                                   Address

Licence number                            Licence number

Phone (W)                                 Phone (W)

Home (H)                                  Home (H)

Mobile                                    Mobile

Owner’s name                              Owner’s name

Address                                   Address

Registration                              Registration

Insurer                                   Insurer

Witness details

Name                                      Phone

Police details                            Name of officer

Police report number                      Station

                                                            15
Returning your vehicle

Vehicle return locations                        Return vehicle inspection
At the end of each vehicle’s lease, the         The vehicle will undergo a comprehensive
vehicle must be returned to a Manheim           vehicle condition inspection upon the
Auction location or Return Agent site.          delivery of the vehicle to the Brisbane or
These are listed on pages 17 and 18.            Townsville auction sites. The following are
                                                the key points to note.
Vehicle return and transport                    All vehicles must be returned with:
Vehicles delivered to return sites will
                                                1.	
                                                   two sets of keys, key pads and
be receipted by the Return Agent and
                                                   remote access devices
forwarded to the Brisbane or Townsville
auction locations. All returned vehicles        2. the spare wheel and tools
must be booked in with the Return Agent
prior to returning the vehicle to their site.   3.	the manufacturer handbook
                                                    and servicing logbook
The transport to Manheim regional Return
Agent locations, or direct to Manheim           4. at least one quarter of a tank of fuel
auction locations, will be at your agency’s
cost.                                           5.	all accessories fitted to the vehicle that
                                                    were included in the lease.
Lease termination                               Customers are responsible for any
The vehicle lease will be terminated on         damage resulting from unfair wear and
the day you return the motor vehicle to         tear including modifications, damage or
the Return Agent or auction house.              misuse. QFleet Maintenance Controllers
                                                will contact your organisation if there are
                                                any recharges as a result of this.

16
Manheim Auction and return sites

Vehicle auction and return sites
Brisbane                       Townsville
Manheim Auction Group          Manheim Auction Group
110 Lamington Ave              647-657 Ingham Rd
Eagle Farm Qld 4009            Bohle Qld 4818
Phone: 07 3868 9999            Phone: 07 4774 8777

Vehicle return sites only
Ayr                            Calliope
Don West Toyota                Calliope Automotive Field & Towing
Service Department             2892 Dawson Hwy
282 Queen Street               Calliope Qld 4680
Ayr Qld 4807                   Phone: 07 4975 6781
Phone: 07 4783 1600

Barcaldine                     Cloncurry
Barcaldine Tyre and Auto       Cloncurry Tyres & Batteries
Cnr Box and Acacia Streets     Andrew Daniel Drive
Barcaldine Qld 4725            Cloncurry Qld 4824
Phone: 07 4651 2333            Phone: 07 4742 1239

Bundaberg                      Charleville
Bundaberg Towing Service       South West Ford
10 Duffy St                    54 Alfred Street
Bundaberg Qld 4670             Charleville Qld 4470
Phone: 07 4153 6044            Phone: 07 4654 1469
                                       0427 713 469

Cairns                         Dalby
Barron River Towing            Southey’s Mechanical
50 Arnold Street               (Dalby Tilt Tray & Towing)
Cairns Qld 4870                58A Patrick Street
Phone: 07 4055 2433            Dalby Qld 4405
                               Phone: 0400 661 842
                               (Office only – call first to unlock the
                               secure yard for return)

                                                                         17
Emerald                          Mount Isa
Hansen’s Tyre & Mechanical       Bell & Moir Toyota
9-11 Hicks St                    86-94 Camooweal St
Emerald Qld 4720                 Mount Isa Qld 4825
Phone: 07 4982 2200              Phone: 07 4743 3066

                                 Malouf Auto Group
Gold Coast                       56 Marian St
Queensland Inspection Services   Mount Isa Qld 4825
Unit 10, 52-54 Township Drive    Phone: 07 4437 3304
Burleigh Heads Qld 4220
Phone: 0439 553 627
                                 Rockhampton
                                 Kawana Towing
Goondiwindi                      14–16 Hempenstall St
Gundy Mechanical Services        Rockhampton Qld 4700
8 Lagoon Street                  Phone: 07 4928 2455
Goondiwindi Qld 4390
Phone: 07 4671 4888
                                 Roma
                                 Taylors Mechanical Services
Gympie                           Shed 2, 92-94 Spencer Street South
Madill Isuzu                     Roma Qld 4455
2 Bruce Highway                  Phone: 07 4622 2521
Gympie Qld 4570
Phone: 0438 186 093
                                 Sunshine Coast
                                 Queensland Inspection Services
Hervey Bay                       Unit 4/33 Enterprise Street
Hervey Bay Service Centre        Kunda Park Qld 4556
92 Boat Harbour Dve              Phone: 0439 553 627
Hervey Bay Qld 4655
Phone: 07 4128 1594
                                 Toowoomba
                                 Sowerby’s Towing
Mackay                           20A Mann St
Hansen’s Tyre & Mechanical       Toowoomba Qld 4350
11 Broadsound Rd                 Phone: 07 4632 5024
Mackay Qld 4740
Phone: 07 4952 1611
                                 Warwick
                                 Warwick Tilt Tray Towing
                                 73 Ogilvie Rd
                                 Warwick Qld 4370
                                 Phone: 07 4661 1550

18
Driver safety

Drivers of QFleet vehicles represent the       •	Driver distraction and inattention are
Queensland Government. They must set               major causes of crashes. A safe driver
a good example and drive safely and                must totally concentrate on driving.
courteously with consideration for other           Resist the temptation to focus on
road users.                                        technological and non-technological
                                                   distractions both inside and outside
QFleet strongly supports initiatives to            your vehicle.
promote safe and responsible vehicle
use. Driving dangerously risks your own        •	Well maintained vehicles are safer and
safety and the welfare of others.                  reduce whole-of-life operating costs.
                                                   Complete the vehicle maintenance
The following are some areas where you             requirements as per the manufacturer
may improve your performance and road              vehicle handbook. Service the vehicle
safety:                                            on time and have all repairs completed
                                                   promptly.
•	Speeding is a major contributing factor
    in serious and fatal crashes. Do not       •	Unfamiliar vehicles may pose a
    drive faster than the speed limit and          safety risk to the driver. Learn about
    reduce speed when road and weather             the features of an unfamiliar vehicle
    conditions deteriorate and while               prior to driving rather than during the
    driving in heavy traffic.                      journey. Consult the manufacturer
                                                   vehicle handbook or request new
•	Fatigue can cause serious vehicle
                                                   vehicle induction training.
    crashes as drivers are often unaware
    of their condition. All drivers can        •	Parking and reversing crashes are the
    benefit by learning about fatigue and          main reason for insurance claims.
    its symptoms. Take 10 minute breaks            Improved driver training, a review of
    every two hours during long trips.             vehicle selection policies and a review
    Avoid driving for long distances after a       of parking bay design and layout can
    full day of work.                              help in reducing these crashes.
•	Seatbelts save lives. Drivers and
    passengers who do not wear a seatbelt
    contribute to approximately 28 percent
    of road crash fatalities every year.
    Wear a seat belt and ensure all of your
    passengers do too.

                                                                                         19
•	Rear end crashes represent a significant   •	ensuring that all vehicle and trailer
    portion of crashes involving QFleet            lights are serviceable
    vehicles. Be aware of the distance
    required to safely stop your vehicle       •	using low beam headlights in fog and
    and maintain a safe following distance.        using rear fog lights (if fitted) only in heavy
    Increase your safety gap as speed              fog or very hazardous weather conditions
    increases or conditions deteriorate.
                                               •	using hazard lights when travelling
    Leave a following distance of at least
                                                  very slowly
    three seconds between you and the
    vehicle in front.                          •	driving at reduced speeds where there
                                                   is water over the road to reduce the
Driving in adverse                                 risk of aquaplaning
conditions                                     •	avoiding sudden or harsh braking
Your safety and that of others is most             or steering actions
important and you should avoid driving
in adverse conditions if at all possible.      •	not attempting to overtake other vehicles
Observe all safety signs e.g. ‘Do Not Cross        (unless on a double carriageway)
Flooded Roadway’ and ‘Impassable in the
                                               •	postponing your trip on wet
Wet’. Constantly update your knowledge
                                                   unsealed roads.
about the road and weather conditions
by consulting with the locals and other        Talk to your agency’s Workplace Health
travellers.                                    and Safety area about any concerns or
                                               suggestions relating to driver safety.
Rain, strong winds and fog make driving
more difficult and dangerous, especially
at night. The risks associated with
driving in bad weather conditions can be
minimised by:

•	driving at a speed appropriate for the
   conditions

•	
  ensuring that the windscreen is clean and
  the windscreen wipers are operational

•	ensuring that the windscreen wiper
    blades are in good condition
                                                           Remember –
                                                          if it’s flooded,
•	using the air conditioner or demister to
    keep the windscreen clear                                 forget it.

20
21
QFleet approved service providers

Service provider details were accurate when published.
Contact QFleet maintenance controllers on 1800 061 819 for further vehicle servicing information.

State    City/town         Service provider      Address              Postcode    Phone

                           All Wheel             Cnr Vernon
QLD      Atherton                                                     4883        07 4030 5400
                           Drive Centre          and Louise St

                           Barry Clough
QLD      Atherton                                9 Comet Ave          4883        07 4091 2990
                           Auto Repairs

QLD      Atherton          Hiland Ford           1 High St            4883        07 4091 4777

QLD      Atherton          John Cole Toyota      28 Tolga Rd          4883        07 4030 5555

QLD      Atherton          Redding Motors        2 Cook St            4883        07 4091 8700

QLD      Augathella        Warrego Repairs       15-21 Main St        4477        07 4654 5179

QLD      Ayr               Burdekin Motors       183 Queen St         4807        07 4783 1466

QLD      Ayr               Carmichael Ford       128 Graham St        4807        07 4790 4900

QLD      Ayr               Don West Toyota       282 Queen St         4807        07 4783 1600

                           Hollingsworth
QLD      Ayr                                     79 Edward St         4807        07 4783 1671
                           Motors

                           Honeycombes Sales
QLD      Ayr                                 213-217 Queen St         4807        07 4783 2344
                           & Service

                           Cape York Spares
QLD      Bamaga                                  Lot 200 Lui St       4876        07 4069 3803
                           & Repairs

QLD      Beaudesert        Scenic Motors         2-4 Telemon St       4285        07 5541 4000

QLD      Beaudesert        Huebner Toyota        189 Brisbane St      4285        07 5541 1666

QLD      Beaudesert        Zupps Holden          167-171 Brisbane St 4285         07 5688 7200

                           Auto-Leaders
QLD      Beenleigh                               55 George St         4207        07 3382 6300
                           Beenleigh

                           J & J Motors
QLD      Biggenden                               24A George St        4621        07 4127 1366
                           & Tyre Service

                           Biloela Mechanical
QLD      Biloela                                 4 Raedon St          4715        07 4992 1910
                           Repairs

22
State   City/town       Service provider     Address           Postcode   Phone

QLD     Biloela         Linemac Motors       7-9 Dawson Hwy    4715       07 4992 1033

QLD     Biloela         Linemac Ford         10 Dawson Hwy     4715       07 4992 1033

                        Birdsville
QLD     Birdsville                           1 Frew St         4482       07 4656 3226
                        Roadhouse

                        Central Star
QLD     Blackall                             64 Shamrock St    4472       07 4657 4249
                        Service Station

QLD     Boonah          Boonah Automatics    12 Railway St     4310       07 5463 2450

QLD     Boonah          Dover & Sons         57 High St        4310       07 5463 1388

                        Fassifern
QLD     Boonah                               1 Walter St       4310       07 5463 1624
                        Automotive Electrics

                        Macquarie Motors
QLD     Boonah                               16-18 High St     4310       07 5463 2300
                        Boonah Pty Ltd

                        Ross Llewellyn
QLD     Booval                               246 Brisbane Rd   4304       07 3282 2922
                        Motors

QLD     Bowen           Filbys Motors        49 Powell St      4805       07 4786 9333

                        Bowen Mazda
QLD     Bowen                                10 Powell St      4805       07 4786 6957
                        Service

                        Leo Muller Motors
        Brisbane
QLD                     P/L Chrysler,        97 Sandgate Rd    4020       07 3426 1730
        (Albion)
                        Jeep, Dodge

        Brisbane
QLD                     Sci-Fleet Toyota     167 Sandgate Rd   4010       07 3862 0977
        (Albion)

        Brisbane
QLD                     Brisbane Isuzu       26 Kerry Rd       4108       07 3373 2422
        (Archerfield)

        Brisbane
QLD                     Precise Automotive   68 Success St     4108       07 3277 1422
        (Archerfield)

        Brisbane                             1441-1461
QLD                     Grand Prix Mazda                       4034       07 3263 5333
        (Aspley)                             Gympie Rd

        Brisbane
QLD                     Zupps Aspley         1454 Gympie Rd    4034       07 3246 8000
        (Aspley)

        Brisbane        Knights House
QLD                                          3/56 Burrows St   4006       07 3257 1611
        (Bowen Hills)   of Rover

                                                                                    23
State   City/town         Service provider    Address               Postcode   Phone

        Brisbane          Brisbane City
QLD                                           26 Burrows St         4006       07 3253 1440
        (Bowen Hills)     Peugeot

        Brisbane
QLD                       City Mitsubishi     26 Burrows St         4006       07 3253 1400
        (Bowen Hills)

        Brisbane
QLD                       Torque Toyota       55 South Pine Rd      4500       07 3000 8000
        (Brendale)

        Brisbane                              103 Redland
QLD                       Barton Holden                             4157       07 3245 2200
        (Capalaba)                            Bay Rd

        Brisbane
QLD                       Ultra Tune          Unit 8, 42 Smith St   4157       07 3245 6833
        (Capalaba)

        Brisbane                              501 Bilsen Rd,
QLD                       Byrne Ford                                4034       07 3363 0000
        (Chermside)                           Geebung

        Brisbane          Bayside
QLD                                           34-40 Shore St        4163       07 3383 1333
        (Cleveland)       Honda & Kia

        Brisbane
QLD                       Cleveland Nissan    49-51 Shore St        4163       07 3286 2501
        (Cleveland)

        Brisbane          Keema Hyundai -     65 Shore St
QLD                                                                 4163       07 3483 0303
        (Cleveland)       Cleveland           West Cleveland

        Brisbane
QLD                       Oldmac Mazda        60 Shore St           4163       07 3479 9933
        (Cleveland)

        Brisbane
QLD                       Oldmac Toyota       58 Shore St           4163       07 3479 9999
        (Cleveland)

        Brisbane (Eight
QLD                       Ultra Tune          2494 Logan Rd         4109       07 3344 2721
        Mile Plains)

                          Austral Honda,      95 Breakfast
QLD     Brisbane                                                    4006       07 3867 6000
                          Newstead            Creek Rd

        Brisbane
QLD                       Autoserve           41 Butterfield St     4006       1800 811 626
        (Herston)

        Brisbane                              Cnr Moggill and
QLD                       Lexus Of Brisbane                         4068       07 3327 1777
        (Indooroopilly)                       Rennies Rds

        Brisbane
QLD                       Ultra Tune          228 Moggill Rd        4068       07 3878 2455
        (Indooroopilly)

        Brisbane
QLD                       Westpoint Autos     440 Moggill Rd        4068       07 3878 0476
        (Indooroopilly)

24
State   City/town       Service provider     Address              Postcode   Phone

        Brisbane
QLD                     Byrne Ford           18 Glentanna St      4031       07 3632 3730
        (Kedron)

        Brisbane
QLD                     Sci Fleet Toyota     59 Kitchener Rd      4031       07 3361 0077
        (Kedron)

        Brisbane (Kippa Redcliffe Mitsubishi
QLD                                          218 Anzac Ave        4021       07 3897 4500
        Ring)           and Suzuki

        Brisbane (Kippa
QLD                     Village Motors       433 Elizabeth Ave    4021       07 3883 0900
        Ring)

        Brisbane
QLD                     Ultra Tune           547 Kessels Rd       4109       07 3849 5266
        (Macgregor)

        Brisbane
QLD                     Moreton Bay Ford     140 Wecker Rd        4122       07 3193 5710
        (Mansfield)

        Brisbane        Moorooka City
QLD                                          1060 Ipswich Rd      4105       07 3215 7744
        (Moorooka)      Holden

        Brisbane
QLD                     Moorooka Nissan      917 Ipswich Rd       4105       07 3848 7811
        (Moorooka)

        Brisbane        Motorama
QLD                                          1130 Ipswich Rd      4105       07 3859 7333
        (Moorooka)      Mitsubishi

        Brisbane
QLD                     Motorama Toyota      1060 Ipswich Rd      4105       07 3000 9700
        (Moorooka)

        Brisbane
QLD                     Downtown Toyota      753 Wynnum Rd        4170       07 3896 0100
        (Morningside)

        Brisbane        Keema Hyundai -      1532 Logan Rd
QLD                                                               4122       07 3426 1500
        (Mount Gravatt) Mount Gravatt        Mount Gravatt

        Brisbane
QLD                     South City Mazda     1350 Logan Rd        4122       07 3347 5000
        (Mount Gravatt)

        Brisbane        Zupps Mitsubishi
QLD                                          1332 Logan Rd        4122       07 3243 8888
        (Mount Gravatt) and Peugeot

        Brisbane        Zupps Motors
QLD                                          1310 Logan Rd        4122       07 3877 0000
        (Mount Gravatt) Holden and Suzuki

        Brisbane
QLD                     Austral Volkswagen   3-7 Creswell St      4006       07 3034 6330
        (Newstead)

        Brisbane                             Cnr Evelyn St and
QLD                     City Subaru                               4006       07 3000 7777
        (Newstead)                           Breakfast Creek Rd

                                                                                       25
State   City/town       Service provider    Address              Postcode   Phone

        Brisbane
QLD                     Eagers Mazda        Austin St            4006       3250 8900
        (Newstead)

        Brisbane
QLD                     Metro Ford          Breakfast Creek Rd   4006       1300 756 926
        (Newstead)

        Brisbane (North
QLD                     Torque Ford         1658 Anzac Ave       4509       1300 185 712
        Lakes)

        Brisbane (North
QLD                     Torque Toyota       1658 Anzac Ave       4509       07 3000 9000
        Lakes)

        Brisbane
QLD                     Northside Honda     1329 Sandgate Rd     4012       07 3635 5200
        (Nundah)

        Brisbane
QLD                     Nundah Mitsubishi   1308 Sandgate Rd     4012       07 3635 5160
        (Nundah)

        Brisbane
QLD                     Village Motors      1051 Anzac Ave       4502       07 3285 0600
        (Petrie)

        Brisbane        Daimler/
QLD                                         1699 Ipswich Rd      4106       07 3275 8711
        (Rocklea)       Mercedes Trucks

        Brisbane                            735 Deception
QLD                     Keystar Autoworld                        4022       07 3817 7600
        (Rothwell)                          Bay Rd

        Brisbane
QLD                     Cricks Springwood   3499 Pacific Hwy     4127       07 3808 1111
        (Springwood)

        Brisbane        Keema Automotive
QLD                                         3521 Pacific Hwy     4127       07 3884 8300
        (Springwood)    Group

        Brisbane
QLD                     Motorama Holden     3455 Pacific Hwy     4127       07 3884 9444
        (Springwood)

        Brisbane
QLD                     Oldmac Toyota       3376 Pacific Hwy     4127       07 3440 7777
        (Springwood)

        Brisbane        Q Automotive/
QLD                                         3344 Pacific Hwy     4127       07 3208 7000
        (Springwood)    Q Ford

        Brisbane
QLD                     BP The Gap          850 Waterworks Rd    4061       07 3300 2077
        (The Gap)

        Brisbane
QLD                     Toowong Mitsubishi 601 Milton Rd         4066       07 3377 3711
        (Toowong)

        Brisbane        Mack Trucks
QLD                                         20 Westgate St       4076       07 3718 3333
        (Wacol)         Australia

26
State   City/town         Service provider   Address               Postcode   Phone

        Brisbane
QLD                       Ultra Tune         3/3471 Ipswich Rd     4076       07 3376 0088
        (Wacol)

        Brisbane          Brisbane           205-209
QLD                                                                4030       07 3357 4333
        (Windsor)         Motor Cycles       Lutwyche Rd

        Brisbane          Eagers Holden -
QLD                                          143 Newmarket Rd      4030       07 3177 2976
        (Windsor)         Windsor

        Brisbane
QLD                       Metro Nissan       150 Lutwyche Rd       4030       07 3866 9760
        (Windsor)

        Brisbane
QLD                       Southside Ford     69 Logan Rd           4102       1300 754 584
        (Woolloongabba)

        Brisbane
QLD                       Southside Honda    179 Logan Rd          4102       07 3895 3899
        (Woolloongabba)

        Brisbane
QLD                       Southside Toyota   59 Logan Rd           4102       07 3008 6477
        (Woolloongabba)

        Brisbane          Bartons Bayside
QLD                                          200 Tingal Rd         4178       07 3396 7777
        (Wynnum)          Holden

                          Bundaberg
QLD     Bundaberg                            46 Bourbong St        4670       07 4152 0000
                          Nissan Hyundai

QLD     Bundaberg         Bundaberg Toyota   4 Takalvan St         4670       07 4150 7888

QLD     Bundaberg         Coral Coast Ford   26 Bourbong St        4670       07 4152 9666

                          Ross Gray
QLD     Bundaberg                            101 Takalvan St       4670       07 4150 1333
                          Motor City

                          Nowland
QLD     Burketown                            14 Gregory St         4830       07 4745 5107
                          Engineering

QLD     Caboolture        Beecham Holden     29 Bribie Island Rd   4510       07 5353 9306

QLD     Caboolture        John Page Motors   110 Morayfield Rd     4510       07 5495 0555

                          Martin Jonkers
QLD     Caboolture                           176 Morayfield Rd     4510       07 5495 1844
                          Motors

QLD     Caboolture        Nova Ford          1 Spitfire Crt        4510       07 5428 9900

                          Ben Kragt
QLD     Cairns                               218 Hartley St        4870       07 4035 4464
                          Automotive

                                             227-233
QLD     Cairns            Ireland Holden                           4870       07 4242 4131
                                             Mulgrave Rd

                                                                                        27
State   City/town         Service provider     Address               Postcode   Phone

QLD     Cairns            Pacific Toyota       235 Mulgrave Rd       4870       07 4030 7444

                                               Cnr Mcleod and
QLD     Cairns            Trinity Auto Group                         4870       07 4050 5000
                                               Florence Sts

                                               347-359
QLD     Cairns            Westco Motors                              4870       07 4044 4111
                                               Mulgrave Rd

                          Caloundra            Cnr Caloundra
QLD     Caloundra                                                    4551       07 5491 5522
                          City Autos           and Daniel Rds

                          Sunshine Coast
QLD     Caloundra                              1 Industrial Ave      4551       07 5436 7000
                          Motors – Nissan

QLD     Caloundra         Sunshine Toyota      689 Nicklin Way       4551       07 5493 3900

                          Cardwell
QLD     Cardwell                               Bruce Hwy             4849       07 4066 8618
                          Automotive

QLD     Charleville       Robert Eckel Repairs 88 Edward St          4470       07 4654 1358

                          South West
QLD     Charleville                            50-54 Alfred St       4470       07 4654 1469
                          Ford/Nissan

                          Charters Towers
QLD     Charters Towers                        96 Mosman St          4820       07 4754 5600
                          Motors

                          Tony Ireland -
QLD     Charters Towers                        57 Mossman St         4820       07 4787 1177
                          Charters Towers

                          Ainsworth Motors     55 -57
QLD     Chinchilla                                                   4413       07 4662 7286
                          & Machinery          Chinchilla St

                                               115-117 Chinchilla
QLD     Chinchilla        Black Toyota                               4413       07 4668 9011
                                               St - Warrego Hwy

                                               50 MacDonald
QLD     Clermont          Highland Motors                            4721       07 4983 3083
                                               Flat Rd

QLD     Cloncurry         Ampol Cloncurry      6 Ramsay St           4824       07 4742 1260

                          Cloncurry
QLD     Cloncurry                              28 Ramsay St          4824       07 4742 1487
                          4WD Service

                          Mulleys Market
QLD     Coen                                   33 Regent St          4871       07 4060 1133
                          & Fuel

                          E R Mechanical
QLD     Collinsville      Maintenance          Lot 9 Industrial Rd   4804       07 4785 6086
                          Service

28
State   City/town     Service provider     Address                Postcode   Phone

                      Cooktown Auto
QLD     Cooktown                           114 Charlotte St       4895       07 4069 5933
                      Repairs

                      Cooroy
QLD     Cooroy                             9 Diamond St           4563       07 5447 6125
                      Service Centre

                      Dennis Nissen
QLD     Crows Nest                         Lot 16 Industrial Rd   4355       07 4698 1300
                      Motors

QLD     Cunnamulla    PJ’s Automotive      56 Emma St             4490       07 4655 0157

QLD     Currimundi    Pacific Ford         721 Nicklin Way        4551       07 5438 4888

QLD     Dalby         Black Toyota         43 Drayton St          4405       07 4669 9600

                      On the Spanners
QLD     Dalby                              68 Drayton St          4405       07 4662 2650
                      Mechanical

QLD     Dalby         Johnsons Holden      36 Drayton St          4405       07 4662 2422

QLD     Dalby         Len Patti Mitsubishi 43 Archibald St        4405       07 4662 3122

                      Central Highlands
QLD     Emerald                             31 Hospital Rd        4720       07 4983 9400
                      Toyota (Black Toyota)

QLD     Emerald       Emerald Motors       58 Hospital Rd         4720       07 4983 9839

QLD     Forest Glen   Daimler Trucks       36 Owen Creek Rd       4558       07 5452 0700

QLD     Garbutt       Westco Trucks        593-597 Ingham Rd      4814       07 4774 5366

QLD     Gatton        Carpenter Ford       67 Crescent St         4343       07 5462 3200

QLD     Gatton        Gatton Auto          67 Railway St          4343       07 5462 1633

                      Lockyer Valley
QLD     Gatton                             93 Railway St          4343       07 5462 0500
                      Toyota

                      Georgetown Tyre
QLD     Georgetown                         High St                4871       07 4062 1075
                      & Mechanical

                      Andersons
QLD     Gladstone                          56 Yarroon St          4680       07 4973 1300
                      Auto City

                      Bill Robertson
QLD     Gladstone                          80-84 Hanson Rd        4680       07 4972 2766
                      Toyota

                      Gary Lenz
QLD     Gladstone     Mechanical           111 Hanson Rd          4680       07 4972 6244
                      and Tyres

                                                                                       29
State   City/town     Service provider      Address            Postcode   Phone

QLD     Gladstone     Gladstone Nissan      231 Dawson Hwy     4680       07 4972 3044

                                            1 Gladstone/
QLD     Gladstone     Reef City Ford                           4680       07 4971 4000
                                            Benaraby Rd

        Gold Coast
QLD                   Von Bibra Nissan      9 Expo Crt         4214       07 5556 2900
        (Ashmore)

        Gold Coast                          Cnr Olsen Ave
QLD                   Surfers City Holden                      4215       07 5606 6512
        (Ashmore)                           and Nerang Rd

        Gold Coast
QLD                   Hinterland Toyota     19 Brabham Cct     4211       07 5583 6999
        (Robina)

        Gold Coast
QLD                   Von Bibra Holden      16 Brabham Cct     4226       07 5575 0500
        (Robina)

        Gold Coast    Boland Mechanical
QLD                                         8/15 Pinter Dve    4215       07 5571 0522
        (Southport)   Services Pty Ltd

        Gold Coast    Bruce Lynton
QLD                                         96-100 Minnie St   4215       07 5571 1011
        (Southport)   Land Rover

        Gold Coast                          Cnr Ferry Rd and
QLD                   Grand Motors                             4215       07 5583 6888
        (Southport)                         Cotlew East St

        Gold Coast    James Frizelles       Cnr Nind and
QLD                                                            4215       07 5583 8888
        (Southport)   Automotive Group      High Sts

        Gold Coast
QLD                   Sunshine Ford         292 Nerang Rd      4215       07 5582 7777
        (Southport)

        Gold Coast    Von Bibra
QLD                                         83 Ferry Rd        4215       07 5561 6161
        (Southport)   Gold Coast

QLD     Goondiwindi   Rod Gibson Ford       20 Mclean St       4390       07 4671 3044

QLD     Goondiwindi   Tait Motors           54 Russell St      4390       07 4671 7300

                                            Cnr Oak St
QLD     Gympie        Action Auto Group                        4570       07 5480 4100
                                            and Bruce Hwy

                                            Cnr Oak St
QLD     Gympie        Action Mitsubishi                        4570       07 5480 4100
                                            and Bruce Hwy

QLD     Gympie        John Madill Toyota    44 Geordie Rd      4570       07 5480 5555

QLD     Gympie        Madills Holden        35 Mellor St       4570       07 5480 5500

30
State   City/town       Service provider      Address            Postcode   Phone

                                              Cnr Rowe and Cross
QLD     Gympie          Pacific Hyundai                          4570       07 5480 5200
                                              Sts

QLD     Hervey Bay      Bay City Autos        Boat Harbour Dve   4655       07 4124 0000

                        Zupps
QLD     Hillcrest                             34-48 Anzac Ave    4118       07 3802 4000
                        Browns Plains

                        Flinders Star Service
QLD     Hughenden                             8 Gray St          4821       07 4741 1626
                        Station

                                              77 Charters
QLD     Ingham          Carmichael Ford                          4850       07 4750 0500
                                              Towers Rd

QLD     Ingham          L & W Repairs         29 Challands St    4850       07 4776 1255

QLD     Innisfail       Taylor’s Holden       117 Edith St       4860       07 4061 1577

                                              25-29
QLD     Innisfail       John Cole Toyota                         4860       07 4061 2166
                                              Palmerston Dve

                        Maurice Grasso
QLD     Innisfail                             172B Edith St      4860       07 4061 2629
                        Motors

QLD     Ipswich         Blue Ribbon Motors Warwick Hwy           4305       07 3288 6600

        Ipswich
QLD                     Ian Boettcher         1-15 Brisbane Rd   4304       07 3282 2722
        (Bundamba)

        Ipswich (Ebbw
QLD                     Bremer Ford           34 Brisbane Rd     4304       07 3816 6777
        Vale)

                        Felsies Mobile
QLD     Julia Creek                           44 Byrne St        4823       07 4746 7271
                        Workshop

QLD     Karumba         KB Automotive         80 Yappar St       4891       07 4745 9458

                                              37 Karumba
QLD     Karumba         Point Fuels                              4891       07 4745 9318
                                              Point Rd

                        Kenilworth Garage
QLD     Kenilworth                            20 Elizabeth St    4574       07 5446 0214
                        & Tyre Service

QLD     Kilcoy          Hobart’s Garage       58 Mary St         4515       07 5497 1204

                        John Dundas
QLD     Kingaroy                              79 Kingaroy St     4610       07 4162 1722
                        Automotive Group

                                              Cnr River Rd
QLD     Kingaroy        Ken Mills Toyota                         4610       07 4162 2300
                                              and Bunya Hwy

                                                                                      31
State   City/town        Service provider    Address             Postcode   Phone

QLD     Kingaroy         M J Huston & Sons   1 Rogers Dve        4610       07 4164 9300

                         Kowanyama Council Chapman St (Light
QLD     Kowanyama                                                4871       07 4060 5286
                         Workshop          vehicle garage)

                         Llewellyn
QLD     Laidley                              5 Spicer St         4341       07 5411 9999
                         Servicing Centre

                         Lakeland
QLD     Lakeland                             Mulligan Hwy        4871       07 4060 2165
                         Roadhouse

                         Hann River          Peninsula
QLD     Laura                                                    4871       07 4060 3242
                         Roadhouse           Development Rd

                         Lockhart River
QLD     Lockhart River                       Wachie St           4870       07 4060 7018
                         Community Council

QLD     Longreach        Black Toyota        17 Swan St          4730       07 4658 1800

QLD     Longreach        John Lee Motors     34 Swan St          4730       07 4658 1423

QLD     Longreach        Longreach Motors    33 Swan St          4730       07 4658 1700

QLD     Longreach        O’Brien’s Garage    23 Swan St          4730       07 4658 1366

                         Shell Longreach
QLD     Longreach                            1 Wonga St          4730       07 4658 1706
                         Service Centre

                         Carlisle
QLD     Mackay                               30-40 Gregory St    4740       07 4957 0707
                         Motors Group

                                             Cnr Nebo and
QLD     Mackay           Mackay Toyota                           4740       07 4961 8040
                                             Shakespeare Rds

QLD     Mackay           New Pioneer Motors Gordon St            4740       07 4969 4299

QLD     Mackay           North Jacklin Nissan 49 Gordon St       4740       07 4963 2222

                         Mackay City
QLD     Mackay                               21 Nelson St        4740       07 4953 7777
                         Autogroup

QLD     Malanda          Hiclare Pty Ltd     14 Pioneer Ave      4885       07 4096 6335

QLD     Mareeba          Hansen Ford         279-287 Byrnes St   4880       07 4092 9660

QLD     Mareeba          Mareeba Holden      48 Byrnes St        4880       07 4092 1000

                         Mareeba Mazda and
QLD     Mareeba                             313-315 Byrnes St    4880       07 4092 5100
                         Mitsubishi Service

QLD     Mareeba          Mareeba Toyota      279-287 Byrnes St   4880       07 4092 9600

32
State   City/town      Service provider      Address             Postcode   Phone

                       Speenas
QLD     Mareeba                              146 Walsh St        4880       07 4092 1059
                       Service Centre

                       Andrews High Tech
QLD     Maroochydore                         72 Sugar Rd         4558       07 5443 4610
                       Automotive

                       Garry Crick
QLD     Maroochydore                         88 Sugar Rd         4558       07 5450 3300
                       Auto Group

QLD     Maroochydore   Ken Mills Toyota      82 Sugar Rd         4558       07 5443 6277

QLD     Maroochydore   Pacific Ford          88 Sugar Rd         4558       07 5458 9777

QLD     Maroochydore   Sunco Motors          37 Wises Rd         4558       07 5456 8000

QLD     Maryborough    Fraser Coast Motors   267 Adelaide St     4650       07 4122 9555

                       Wide Bay
QLD     Maryborough                          105 Lennox St       4650       07 4190 5400
                       Motor Group

                       Maryborough
QLD     Maryborough                          70 Ferry St         4650       07 4123 0000
                       Nissan

QLD     Maryborough    Port City Autos       92-96 Adelaide St   4650       07 4122 2255

                       Middlemount
QLD     Middlemount    Engineering           11 Brahman St       4746       07 4985 9111
                       & Tyre Service

                       Millard Tyre Centre
QLD     Miles                                78 Murilla St       4415       07 4627 1487
                       (Mech Workshop)

                       Charlie’s
QLD     Millmerran                           127 Campbell St     4357       07 4695 1700
                       Service Centre

QLD     Miriam Vale    Miriam Vale Garage    South St            4677       07 4974 5206

QLD     Mitchell       Mitchells Auto Care   155 Alice St        4465       07 4623 1803

QLD     Monto          K J Moir’s Auto       37 Mitchell St      4630       07 4166 1665

                       Moranbah
QLD     Moranbah       Discount Tyres and    31 Mills Ave        4744       07 4941 5703
                       Mechanical

                       Keystar Motors        247-249
QLD     Morayfield                                               4506       07 5498 5900
                       Mitsubishi            Morayfield Rd

        Mornington     Mornington Island
QLD                                          Mission Rd          4871       07 4745 7200
        Island         Council Workshop

                                                                                      33
State   City/town    Service provider      Address              Postcode   Phone

QLD     Mount Isa    Bell and Moir Toyota 86 Camooweal St       4825       07 4743 3066

                                           Cnr Richardson Rd
QLD     Mount Isa    Kev Brodgen                                4825       07 4743 4807
                                           and Barnes St

QLD     Mount Isa    Malouf Auto Group     40-42 Marion St      4825       07 4743 8866

QLD     Mount Isa    Outback Motors        145 Camooweal St     4825       07 4743 9660

QLD     Mount Isa    Pickerings            59 West Street       4825       07 4744 5000

QLD     Mundubbera   Ken Mills Toyota      Strathdee St         4626       07 4165 3400

                     M J Hustons
QLD     Murgon                             50 Lamb St           4605       07 4168 1999
                     & Sons P/L

                                           17/29
QLD     Nambour      A. Cullen & Son                            4560       07 5441 9000
                                           Lamington Tce

                                           952 Nambour
QLD     Nambour      Gary Crick Autos                           4560       07 5441 9500
                                           Connection Rd

                                           Coronation Ave and
QLD     Nambour      Ken Mills Toyota                           4560       07 5441 1544
                                           National Park Rd

QLD     Nanango      Alexander’s Garage    25 Henry St          4615       07 4163 1304

QLD     Nanango      Nanango Motors        102 Drayton St       4615       07 4163 1108

                                           2 Lionel
QLD     Noosaville   John Maddill Toyota                        4566       07 5470 0750
                                           Donovan Dve

                     Madills Holden        6 Lionel
QLD     Noosaville                                              4566       07 5470 0777
                     Noosa                 Donovan Dve

                                           17 Lionel
QLD     Noosaville   Pacific Ford                               4566       07 5335 8306
                                           Donovan Dve

                     Sunshine Coast        3 Lionel
QLD     Noosaville                                              4566       07 5430 6100
                     Mazda & Hyundai       Donovan Dve

QLD     Normanton    Top Service Station   Landsborough St      4890       07 4745 1261

                                           Cnr Boat Harbour
QLD     Pialba       Ultra Tune                                 4655       07 4124 5922
                                           Dve and Main St

                     Wide Bay Auto
QLD     Pialba                             82 Torquay Rd        4655       07 4125 9500
                     Group

                     Lindenberg and
QLD     Pittsworth                         39 Yandilla St       4356       07 4693 1322
                     Co Pty Ltd

34
State   City/town     Service provider      Address             Postcode   Phone

QLD     Proserpine    Crossley Holden       162-164 Main St     4800       07 4945 1822

                      Proserpine
QLD     Proserpine                          73 Main St          4800       07 4945 1388
                      Machinery Service

                      Rod Grittner’s
QLD     Proserpine                          7 Mill St           4800       07 4945 1209
                      Nissan

QLD     Proserpine    Filbys Motors         62 Main St          4800       07 4945 9444

QLD     Proserpine    JF & RM Fraser        106 Main St         4800       07 4945 9111

QLD     Quilpie       Quilpie Hardware      80 Winchu St        4480       07 4656 2050

QLD     Rathdowney    Rathdowney Motors Mt Lindsay Hwy          4287       07 5544 1164

                                            Cnr Derby and
QLD     Rockhampton   DC Motors                                 4700       07 4999 1200
                                            Campbell Sts

QLD     Rockhampton   Ian Weigh Toyota      127 Denison St      4700       07 4924 5200

                                            Cnr Richardson Rd
QLD     Rockhampton   Lawrences Holden                          4702       07 4930 5100
                                            and Bruce Hwy

                                            Crn Alexandra St
QLD     Rockhampton   Tropical Auto Group                       4701       07 4931 9333
                                            and Bruce Hwy

QLD     Rockhampton   UltraTune South       55 Gladstone Rd     4701       07 4922 6277

        Rockhampton                         Cnr Fitzpatrick
QLD                   Parkers Garage                            4701       07 4922 3220
        (North)                             and Musgrave Sts

        Rockhampton
QLD                   The Mechanic Shop     155 Farm St         4701       07 4922 5923
        (North)

        Rockhampton
QLD                   Westco Trucks         1033 Bruce Hwy      4701       07 4923 1000
        (North)

QLD     Roma          Amor Motors           82 Wyndham St       4455       07 4622 2007

QLD     Roma          Black Toyota          73-75 Charles St    4455       07 4622 1455

QLD     Roma          Mohr’s Garage         26 Quintin St       4455       07 4622 5188

QLD     Roma          Pearn’s Auto          225 Corfe Rd        4455       07 4622 3101

                      Rennick’s
QLD     Roma                                124 Raglan St       4455       07 4622 4555
                      Service Centre

                                            92-94
QLD     Roma          Taylors Mechanical                        4455       07 4622 4255
                                            Spencer St South

                                                                                     35
State   City/town        Service provider      Address              Postcode   Phone

                                               Bowen and
QLD     Roma             Roma Motors                                4455       07 4622 2900
                                               Arthur Sts

                         Armstrong
QLD     Roma                                   24 Hawthorne St      4455       07 4622 1900
                         Auto Group

QLD     Springsure       Springsure Motors     Eclipse St           4722       07 4984 1177

QLD     St George        Halpin Motors         41 Grey St           4487       07 4625 5466

QLD     St George        Nicks Fix It          138 Arthur St        4487       07 4625 5654

QLD     St George        OBrien Toyota         42 Victoria St       4487       07 4620 3300

QLD     Stanthorpe       Central Motors        1/7 Wallangarra Rd   4380       07 4681 2200

QLD     Stanthorpe       Favero Motors         55 High St           4380       07 4681 1194

QLD     Stanthorpe       Pierpoint Motors      66 Maryland St       4380       07 4681 1455

                         Ed Phipps
QLD     Taroom                                 Wolsey St            4420       07 4628 6351
                         Mechanical Repairs

QLD     Taroom           Taroom Motors         Yaldwyn St           4420       07 4627 3249

QLD     Texas            Border Garage         7 High St            4385       07 4653 1413

                         Texas Motors &
QLD     Texas                                  41 High St           4385       07 4653 1150
                         Crash Repairs

QLD     Thargomindah     Thargo Motors         Dowling St           4492       07 4655 3225

QLD     Thursday Island T.I. Motors            125 Douglas St       4875       07 4090 3117

                         D B C Mechanical
QLD     Toogoolawah                            93 Cressbrook St     4313       07 5423 1133
                         Services

QLD     Toogoolawah      Seymours Pty Ltd      25 Fulham St         4313       07 5423 1355

                         Armstrong Auto
QLD     Toowoomba                              78-84 Neil St        4350       07 4638 5455
                         Group

                         Blatch’s Mechanical
QLD     Toowoomba                            13 Wylie St            4350       07 4638 3533
                         Repairs

QLD     Toowoomba        Bothwell Motors       5 Laurel St          4350       07 4632 7522

                                                                               07 4631 8352
QLD     Toowoomba        Toowoomba Toyota      3 Telford St         4350
                                                                               07 4631 8300

QLD     Toowoomba        Clifford Street Autos 57 Clifford St       4350       07 4632 8621

36
State   City/town    Service provider      Address              Postcode   Phone

QLD     Toowoomba    Coughrans Auto        14 Telford St        4350       07 4632 7166

QLD     Toowoomba    D J Automotive        54 Vanity St         4350       07 4634 1494

                     Hansen’s
QLD     Toowoomba                          6/204 Mcdougall St   4350       07 4634 3259
                     Automotives & Gas

                     Len Patti Mitsubishi
QLD     Toowoomba                         626 Ruthven St        4350       07 4631 8999
                     & Daihatsu

                     Mick Tighe
QLD     Toowoomba                          190 Herries Street   4350       07 4632 9782
                     Mechanical

                                           Cnr James St
QLD     Toowoomba    Armstrong Ford                             4350       07 4690 2333
                                           and Anzac Ave

QLD     Toowoomba    Toowoomba Holden 148 James St              4350       07 4690 0900

QLD     Toowoomba    Toowoomba Honda       50 Water St          4350       07 4632 2955

                     Toowoomba             Cnr James
QLD     Toowoomba                                               4350       07 4639 0150
                     Hyundai               and Hume Sts

QLD     Toowoomba    West Star Motors      James St             4350       07 4639 0100

QLD     Toowoomba    Wippells Autos        169-181 Herries St   4350       07 4631 9988

                                           77 Charters
QLD     Townsville   Carmichael Ford                            4810       07 4750 0500
                                           Towers Rd

                     Geoff Pickering
                                                                           07 4726 5555
QLD     Townsville   Motors, Mitsubishi,   783 Flinder St       4810
                                                                           074772 5000
                     Kia, Hyundai

QLD     Townsville   Mike Carney Toyota    154 Duckworth St     4810       07 4759 4230

                     Geoffrey
QLD     Townsville   Pickering Motors –    609-623 Sturt St     4810       07 4726 5555
                     Volkswagen

                     Geoffrey
QLD     Townsville   Pickering Motors –    54 Duckworth St      4810       07 4750 0300
                     Isuzu, Honda

QLD     Townsville   Parry NQ Nissan       515-593 Sturt St     4810       07 4726 2626

QLD     Townsville   Smith Mechanical      7 Wairopi St         4814       07 4778 2447

QLD     Townsville   Tony Ireland          52 Duckworth St      4810       07 4726 7777

                                                                                     37
State   City/town      Service provider       Address            Postcode   Phone

        Townsville
QLD                    Key Motors             241 Dalrymple Rd   4814       07 4727 7000
        (Aitkenvale)

        Townsville
QLD                    Westco Trucks          593 Ingham Rd      4814       07 3177 3667
        (Garbutt)

QLD     Tully          Bartrac                89 Butler St       4854       07 4068 1566

QLD     Tully          Island Coast Holden Bruce Hwy             4854       07 4068 1000

QLD     Tully          Tully Motors           31 Richardson St   4854       07 4043 9999

QLD     Wandoan        SDJ Mechanical         27 Zupps Rd        4419       07 4627 4104

QLD     Warwick        B & K Motors           12 Albion St       4370       07 4661 2600

QLD     Warwick        Black Toyota           9/11 Betta Pl      4370       07 4661 2799

                       Southern Downs
QLD     Warwick                               1 Freestone Rd     4370       07 4661 2266
                       Automotive

QLD     Warwick        Cassels Automotive     20 Alexandra Dve   4370       07 4661 2533

                       Warwick Auto Sales
QLD     Warwick                               11-15 Albion St    4370       07 4660 2000
                       Ford And Nissan

QLD     Weipa          Gulf Parts & Service   29 Iraci Cres      4874       07 4030 9500

QLD     Weipa          Weipa Autos            23 Iraci Ave       4874       07 4069 8058

                       Windorah Service
QLD     Windorah                              Albert St          4481       07 4656 3143
                       Station

QLD     Winton         Central Motors         81 Elderslie St    4735       07 4657 1256

                       Winton Automotive
QLD     Winton                                11 Oondooroo St    4735       07 4657 0107
                       Repairs

                       Woodford Car
QLD     Woodford       & Truck Electrics      10 Chambers Rd     4514       07 5496 3355
                       Air Conditioning

                                              141-143 Ironbark
QLD     Woodford       Woodford Diesel                           4514       0428 195 569
                                              Dve

                                              Cnr John
QLD     Yeppoon        Ian Weigh Toyota                          4703       07 4939 3922
                                              & Parks St

38
New South Wales
State   City/town         Service provider    Address            Postcode   Phone

NSW     Blacktown         Lander Toyota       112 Sunnyholt Rd   2148       02 8488 8637

        Gold Coast                            146-150
NSW                       Bedser Automotive                      2486       07 5506 0920
        (Tweed Heads)                         Minjungbal Dve

        Gold Coast                            64-74                         07 5569 6999
NSW                       Surf Toyota                            2486
        (Tweed Heads)                         Minjungbal Dve                07 5523 8000

        Gold Coast        Von Bibra Twin
NSW                                           75 - 79 Wharf St   2485       07 5523 7400
        (Tweed Heads)     Towns Holden

                                              Cnr Ryan and
NSW     Grafton           Black Toyota                           2460       02 6642 3000
                                              Bent Sts

                                              210 Tweed Valley
NSW     Murwillumbah      Victory Ford                           2484       02 6670 2080
                                              Way

NSW     Sydney            City Ford           75 -85 Crown St    2001       02 9331 5000

Victoria
State   City/town         Service provider    Service provider   Postcode   Phone

VIC     Ballarat          Peter Amor Motors   211 Gillies St     3353       03 5339 9333

        Melbourne
VIC                       City Ford           179 Berkeley St    3053       03 9345 1611
        (Carlton)

        Melbourne
VIC                       City Ford           734 Elizabeth St   3000       03 9345 1600
        (Carlton South)

VIC     Wangaratta        Ovens Ford          62-66 Parfitt Rd   3677       03 5721 4428

                                                                                       39
Quick reference numbers

Name                             Contact number   Opening hours

RACQ Road service                1800 648 058     24 Hours

Vero Insurance                   1300 888 073     24 Hours

QFleet Maintenance Controllers   1800 061 819     8m – 5pm Mon-Fri

Manheim Brisbane                 07 3868 9999     8m – 5pm Mon-Fri

Manheim Townsville               07 4774 8777     8m – 5pm Mon-Fri

QFleet Head Office               07 3008 2633     8m – 5pm Mon-Fri

QFleet after hours contact       07 3008 2633     24 Hours

40
Notes

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                                                                                                                                         41
When returning your vehicle,
               please remember:

                           Clean car

                           All sets of keys and all remote
                           access devices

                           Spare wheel and tools

                           Owner’s handbook

                           1/4 tank of fuel

                           All QFleet owned accessories

      42 of Housing and Public Works
Department
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