Q3 2021 Update Anthem CA Small Group - A look at what is ahead - Word ...
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Today’s agenda: a look at the total picture 2021 1. New Sales Territories Presented by: 2. Q3 2021 Rates ALYSON STONE RVP CA Small Group Sales and 3. Important Dates Account Management 4. Selling Highlights BRENT TONICK Manager CA Small Group 5. COVID Updates and Resources Account Management 6. WINFertility JAN HOLLANDER 7. Live Health Online and Mental Health Specialty Sales Executive GA Relationships/Key Brokers 8. PayForward West Region 9. Specialty update 2 |
California Small Group Sales Team Ron Estrada Rural North, Alameda, Elsa Salguero Contra Costa Los Angeles - Westside Lisa Trapani San Francisco, San Mateo, Lulie Mancinas Santa Clara, Monterey Orange County, Riverside Blake Billinger Central Valley, Kern Raquel Ramirez Orange County - South, San Diego Koko Mekari Central Coast, Coming Soon San Fernando Valley - West • Los Angeles - East, San Bernardino • San Fernando Valley
A look at our Q3 2021 Rate Action Quarterly Rate Change Average: PPO: 0.8% HMO: 1.0% Combined: 0.8% Annual/Renewal Rate Change Average: PPO: -3.4% HMO: -8.4% new in 2021 Combined: -3.9%
Important Dates • 7/1/21 Rates were posted on Producer Toolbox on 4/2/21 • 7/1/21 rates were released to quoting vendors and go LIVE on 4/14/21 • 7/1/21 Renewals will be released to Producer Toolbox on 4/19/21 • 7/1/21 Renewals will be mailed to Employers on 4/26/21 • 7/1/21 Renewals will be available online for Employers on 4/30/21
A look at our selling highlights through Q3 2021 Effective Dates… Statewide Network Flexibility Promotion Employers can choose one of the following: ❖ 2 PPO Networks alongside 1 HMO Network ❖ 2 HMO Networks alongside 1 PPO Network DE9C not required with 3 or more subscribers enrolling! (Also, DE9C is not required for Specialty.) This excludes virgin groups and prior carrier bill is required if DE9C not provided. We reserve the right to request more information. Relaxed Participation 25% participation for groups of 5 or more enrolled subscribers! 65% participation required for 4 or less subscribers enrolled Valid Waivers Individual coverage both on and off of the Exchange will be accepted as a valid waiver (in addition to employees waiving due to Medicare, Medi-Cal or military, or covered as a dependent on a spouse’s or parent’s employer sponsored group plan) Best in Class Service! new in 2021 We strive to meet best in class turnaround time for new business submissions! If a case is submitted via online census enrollment and the submission is clean with no clarifications or missing information identified, the processing time will be 24 – 48 hours. *Turnaround times are also subject to change depending on business volume.
We are committed to supporting you as well as employers, members, and providers through COVID-19 • COVID-19 Response Toolkit https://www.producerresponse.com/ https://www.producerresponse.com/abc/#abc-vac • Home Test Kit Flier Steps to order COVID-19 home test ➢Anthem.com/coronavirus ➢QR Code • Anthem members will receive the COVID-19 vaccination at no cost. This applies to all members, regardless of the type of health plan they have, or which doctor or healthcare professional they choose to visit for COVID-19 vaccination. • Extended cost share waivers for in-network audio only services and all LiveHealth Online visits through May 31, 2021
MANAGING THE COVID-19 CRISIS, RE-OPENING, AND RETURNING TO WORK Find these tools and more information at www.anthem.com/ca/recovery/ Community Support C-19 Vaccine We've partnered with Aunt Bertha, a social care The C19 Vaccine dashboard aggregates COVID-19 network. Find free and reduced-cost programs for help vaccination data to visualize the percentage of the with food, transportation, health, housing, job training United States population that has been vaccinated. and more. https://anthembluecross.auntbertha.com/ Stay up to date on vaccine eligibility and distribution as workplaces begin to reopen. https://c19vaccines.io/ Sydney Health and Sydney Care Biometric Passport, powered by doc.ai, Find out what your symptoms may mean by answering five An app that empowers employers to minimize risk quick questions. This tool uses guidelines issued by the and supports safer entry into the workplace by Centers for Disease Control and Prevention (CDC). verifying their employees’ health status. The app https://www.anthem.com/microsites/covid19- evaluates possible COVID-19 symptoms through assessment/index.html daily attestations.
Sydney Health Help your employees put Sydney Health to work Anthem’s new app is ready to change their health care experience. You can show them how. This simple, smart, and personalized app can help your employees:
LiveHealth Online Easy and convenient access to care Most 2021Medical plans offer the first three LHO visits FREE! (Some Bronze PPO and Priority Select HMO plans offer 12 free! HSA plans excluded) Therapists & Doctors Psychologists Nutritionists Psychiatrists Health Lactation coach consultant Use the app or go to livehealthonline.com and log in. Or call LiveHealth Online at 1-844-784-8409 from 7 a.m. to 11 p.m.
Embedded EAP Included in our medical plans: Three counseling visits, face-to-face, by phone or online via LiveHealth Online, per member per issue. When you’re having a hard time and aren’t sure where to turn, your Employee Assistance Program (EAP) is here for you. Get support for various personal and work-related issues. Consult with legal, financial, and crisis counselors. Reach us by phone (888) 209-7840 and online for 24/7 support for personal, work-related issues; legal, financial consultations, identify monitoring, child and elder care resources, and referrals.
Shop. Earn. Save. Spend. PayForward rewards like no other. With this unique program, Anthem members can earn up to 15% cash back at more than 120,000 participating retailers — including Home Depot, The Gap and Target.com. They can use their cash to: Spend or save however they want. Spend it, keep it in their PayForward account, or transfer it to a bank account. Pay for health care. Use it to help pay for health care costs, such as copays, medications, and more. Share with others — at no cost. Send money to family and friends or donate to any charity, with no fees or surcharges. The best part? PayForward is free to join! AND it’s a reward your employees won’t get from any other health plan.
More time for things that matter Whether you are using our app or quoting, enrolling or renewing a client online through Producer Toolbox, yourtimematters.com/ca can help. This easy-to-use site has been recently revamped to bring you additional features that will help you get started. NEW: You can now find your most needed sales and marketing materials on the sales materials and resources tab. The site now includes: • Online quoting, enrollment, upsell, and renewal resources • Producer Toolbox training materials Visit yourtimematters.com/ca for more information.
Jan Hollander Specialty Sales Executive GA Relationships/Key Brokers West Region Specialty coverage: plans for all aspects of total health 15 |
Anthem Whole Health Connection – at no extra cost 17,000 dental gaps in care closed monthly1 23% ofreturn employees to work early2 50% identified with a high- decrease in opioids 144,000 risk health condition via an Anthem vision prescribed by Anthem dental MEMBERS claim in providers3 a 12-month period1 16 |
Did you know? Enhanced Benefits for Dental Members Enhanced dental benefits are available for any member diagnosed with the following conditions: ▪ Cancer with chemotherapy ▪ Diabetes ▪ Head/neck cancer with chemo/radiation ▪ Pregnancy ▪ Solid organ transplant ▪ Kidney failure/dialysis ▪ Heart disease ▪ Suppressed Immune System ▪ Stroke (HIV) For qualified medical conditions, plan provides 100% coverage for qualified benefits and additional frequencies, regardless of annual maximum/deductible. No waiting periods apply.
Q3 Dental and Vision Rate Action & Renewal NO CHANGE TO NEW BUSINESS RATES OR RENEWALS • Metallic Dental PPO Plans • Essential Choice PPO Plans • Dental Net • Legacy renewals • Blue View Vision
Anthem Whole Health What is different about Anthem Specialty! Connection Dental PPO Focus on whole person care • Unlimited Plans available • TeleDentistry and Ortho@home • Embedded benefits - Implants, white fillings, annual max carryover, accidental dental + more • Complete PPO Network (National) – Deep discounts Dental Net DHMO • Unlimited Cleanings • 513 Covered Procedures • Ortho Takeover Blue View Vision • Frame allowances up to $200 + 20% off • 80% Private 20% Retail/Online • Benefits reset each January 1 Life and Disability • Employer Sponsored – 2+ employees • Voluntary options – beginning with 10+ • Grandfathering on all takeover • Resource Advisor/EAP – LiveHealth 19 |
Life and Disability Here’s a preview of some of the new Product Enhancements that will be available starting with 7/1 effective dates Non- Additional Integrated Flat Life STD benefits Options of 20% available 10+ eligible 2-9 lives Increase to SSNRA for Accelerated Death Benefits waiver of to 80% premiums vs. (from 75%) to age 65
Promotions + Financial Incentives • 5% Bundling Discounts • Anthem Connect Field Discounts • 24 month rate guarantees • No ER contribution required for Dental /Vision meeting participation • Relaxed Participation as low as 25% • No DE-9C • SG/LG Broker Bonus Program Anthem Connect Sales & Service Team 877-567-1802 Connect@anthem.com
From all of us at Anthem, thank you. In the quest for total wellness, you complete the picture. Anthem Blue Cross is the trade name of Blue Cross of California. Anthem Blue Cross and Anthem Blue Cross Life and Health Insurance Company are independent licensees of the Blue Cross Association. Anthem is a registered trademark of Anthem Insurance Companies, Inc. 23 |
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