Professional Year Program Student Handbook 2021-2022
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Professional Year Program
Student
Handbook
2021-2022
www.atmc.edu.au
December 2021 – v1.1
1
Table of Contents
List of Abbreviations .......................................................................................................................................... 4
Introduction of PY programs at ATMC ............................................................................................................... 4
1. Purpose of the Program ......................................................................................................................... 4
2.The PY Program Duration and Timeframe .................................................................................................. 4
The Professional Year Timeframe ..................................................................................................................... 5
The Program Structure and Assessment........................................................................................................... 6
1. Coursework ............................................................................................................................................. 6
1.1 Coursework structure ........................................................................................................................... 6
1.2 Coursework assessment ...................................................................................................................... 7
2. Internship Policy ...................................................................................................................................... 10
2.1 Internship Rationale ........................................................................................................................... 10
2.2 Internship Source ............................................................................................................................... 10
2.3 Duration and Intensity ........................................................................................................................ 10
2.4 Internship Requirement ...................................................................................................................... 10
2.5 Remote and Regional Internship Placement ...................................................................................... 10
ATMC Rules and Regulations .............................................................................................................................. 11
1. Change of personal details ................................................................................................................... 11
2. Fee instalment payments......................................................................................................................... 11
3. Refund Policy .......................................................................................................................................... 12
4. Student Code of Conduct ........................................................................................................................ 13
4.1 Student Rights & Responsibilities....................................................................................................... 13
4.2 Breach of Conduct ............................................................................................................................. 14
4.3 Procedures for other breaches to the Code of Conduct ...................................................................... 15
5. Attendance requirements and intervention strategies ........................................................................................... 16
5.1 Attendance requirements ................................................................................................................... 16
5.2 Coursework attendance intervention strategies (Make Up Class Procedure) ..................................... 17
5.3 Leave of absence on compassionate and/or compelling circumstances ............................................. 18
5.4 Cohort transfer ................................................................................................................................... 18
6.Deferrals/Transfer ....................................................................................................................................... 19
7. Withdrawal (student’s cancellation of enrolment) ................................................................................................. 19
8.Enrolment“AtRisk”issues .......................................................................................................................... 20
9.Warning Issuance and Academic Intervention .......................................................................................... 20
10. Re-Enrolment ......................................................................................................................................... 21
11. Complaints andAppeal........................................................................................................................... 22
12. Student feedback ...................................................................................................................................... 25
13. Student support services ............................................................................................................................... 25
1. ImportantWebsites .................................................................................................................................... 27
2. Important CampusInformation ................................................................................................................. 28
3. Useful Contact Details .......................................................................................................................... 28
APPENDICES .................................................................................................................................................... 29
Appendix 1:ATMC PY study blocks.............................................................................................................. 29
Appendix 2: Additional information for ACS Students ..................................................................................... 30
2.1 ACS online orientation program ......................................................................................................... 30
2.2 ACS networking events ...................................................................................................................... 30
2.3 ACS online Professional Environment (PE) ........................................................................................ 30
2.4 SFIA (Skills Framework for the Information Age) ................................................................................ 30
Appendix 3: International Overall Journey....................................................................................................... 31
2
Appendix 4: ACS Online Components ......................................................................................................... 32
GENERAL................................................................................................................................................ 32
ACS ONLINE ORIENTATION................................................................................................................... 32
PROFESSIONAL ENVIRONMENTS (PE) ONLINE COURSE ................................................................. 33
3
List of Abbreviations
ABN: Australian Business Number
EAW: Entry and Advancement in the Australian
ACN: Australian Company Number
Workplace
ACS: Australian Computer Society
GP: General Practitioner
APYP: Accounting Professional Year Program
IELTS: International English Language Testing System
AQF: Australian Qualification Framework
ICT: Information Communication Technology
ATMC: Australian Technical and Management
LMS: Learning Management System (Moodle)
College
PE: Professional Environment
BYOD: Bring Your Own Device
PY: Professional Year
CPW: Communication and Performance in the
SFIA: Skills Framework for the Information Age
Australian Workplace
Introduction of PY programs at ATMC
The Professional Year (PY) Program is a gazetted Department of Home Affairs program intended to equip Australian IT and
Accounting graduates with the required skills to operate effectively within the Australian workplace upon graduation of the program.
The PY Program is developed to give international ICT and Accounting graduates from Australian universities the employability
skills and pre-employment training they need to start their career. The program is solely delivered in English using an Australian
context, and it consists of a workplace readiness program and an internship placement to provide pathway from full-time study to
employment in Australia. The program is designed to assist international student graduates to enhance employment opportunities
in their chosen career, and it may provide eligibility for migration points towards permanent residency.
ATMC offers PY programs for individuals who have previously graduated from Australian universities with a Bachelor's or Master's
degree in ICT or in Accounting.
The PY program is developed for:
• ICT graduates - Australian Computer Society (ACS)
• Accounting graduates - Accounting PYP: Overseen by the three professional accounting bodies - Certified Public Accountants
(CPA) Australia, Institute of Public Accountants (IPA), and Chartered Accountants Australia & New Zealand (CA ANZ).
The PY Program at ATMC covers a period of 44 - 52 weeks, which is divided into two phases: 32 weeks
of coursework (250 hours), and 12 weeks (240 hours) of an industry-related internship.
Entry and
Program Communication and Advanceme Verification of
Trainer’s
Pre-Enrolment Performance in the nt in the all paperwork
Orientation marking and
Interview Australian Australian and graduation
(Mandatory) grading period Internship
(Mandatory) Workplace (CPW) Workplace requirements
(EAW)
Week 1 - 32 Week 33-34 Week 35-47 Week 48-49
Note – Mandatory ACS Online Orientation the Note- ACS PE Online Course (13 weeks)
second Monday of the month after the will run after week 32 /33 classes end, in
commencement date (opened for 1 week – 30 parallel with the internship.
to 90 mins to complete)
4
The Professional Year Timeframe
Internship Starts
(Subject to successful
Week 33 completion of all face-to-face
Trainer’s delivery)
marking and
grading
W
E
E
Internship (12 weeks)
K (+PE Online for ACS
(32 weeks) Host
HostCompany
CompanyVetting and
Vetting 33- Interns – 13 weeks)
and Site Inspection
Site Inspection 34
Pre -enrolment Week 1
Session and (or Week 35 of
Orientation
PY program)
Week 22 Week 6
(or Week 41 of
Placement PY program)
Week 1 process
commences
Classes start Week 32
Class Week 9
Completion (or Week 44 of
PY program)
Week 20
Internship Team starts
contacting Students
(Students to inform
Internship Placement
choice) Week 12
(or Week 47 of
PY program)
Week 0 Internship progress
Week 2 monitoring checkpoints Internship
Week 6 refer to ATMC Completion
Week 12 Professional Year Submit Logbook
** ATMC makes sure that all site inspections are conducted before internship starts. Internship Management
Framework
Based on the requirements of the Department of Home Affairs, the PY program must be completed over a period of 12 months.
The time frame of at least 44 weeks of formal engagement has been set for the Professional Year Program at ATMC, which
includes:
• Minimum of 250 hours facilitated training (32 weeks)
• Approx. 240 hours internship placement over a period of 12 weeks (20 hours/week)
Other requirements:
• All PY students are required to attend all scheduled formal learning (face‐to‐face classes and all set internship training
days) of the program. The 100% attendance requirement is compulsory and non‐negotiable.
• Leave is only allowed on scheduled holidays as outlined within the course planner. Under compelling or compassionate
circumstances, students may apply for leave of absence. For more information, please refer to the ATMC PY Attendance
& Leave Policy within this handbook, the LMS (Student Portal) or the ATMC PY website.
• All formal face-to-face learning must be successfully completed prior to internship commencement (and Professional
Environment Online Course for ACS students). This is to ensure that you have developed your employability skills prior
to undertaking your internship.
• Failure to successfully complete all coursework prior to internship commencement will affect your internship placement,
and in turn alter your completion/graduation day.
• Leave will not be granted during internship placement.
5
The Program Structure and Assessment
The Professional Year program at ATMC is a full-time course which extends over a period of 44-52 weeks. This includes
face-to-face coursework of 32 weeks (*), and a Professional Internship of 12 weeks (Please see Appendix 1, pg. 22, for
ATMC PY Study Blocks).
(*) Due to Covid-19 outbreak, the coursework is temporarily delivered online until further notice.
All formal learning components of the program consist of a 1:25 trainer-students ratio face-to-face delivery and are designed to
improve students’ employability skills for the Australian professional work environment.
1.1 Coursework structure
The 32-week coursework of the Professional Year Program is divided into 2 major components (CPW and EAW) which are delivered
over 8 Study Periods:
(i) Communication and Performance in the Australian Workplace, and
(ii) Entry and Advancement in the Australian Workplace.
The following chart illustrates the modules covered within the coursework:
6
STUDENT'S RESPONSIBILITIES
1.2 Coursework assessment • Students who do not achieve a Competent grading for
Assessments in the coursework are competency-based. all Study Periods will not be able to graduate from the
Students must achieve a satisfactory result from assessments program.
to be deemed “Competent” for each study module.
• For text-based assessment, students are required to
upload their assessment submission directly to the LMS.
Students have up to three (3) attempts to achieve a
‘Competent’ assessment judgement for all assessment • All participants are expected to submit their assessments by
submissions. Failing to achieve a ‘Competent’ judgement will the due date. In rare circumstances a participant may be
result in a ‘Not Yet Competent’ outcome. granted an extension of 1 week (7 days) for the submission
of their assessment, or before the next calendar class,
Assessments must be submitted by the due date. Failure to
whichever is sooner. The timely submission of an
submit assessments by the due date will also result in a ‘Not
assessment or the appropriate negotiation of 1 week (7 days)
Yet Competent' outcome for that assessment. Students having
extension is the responsibility of the participant and the PY
any difficulties with assessment work or in meeting assessment
Trainer, to be managed in class.
submission deadlines are required to discuss their
circumstances with their PY trainers and seek support if • If participants do not submit their outstanding assessment
required. within the granted 7 days extension, assessment submission
will be locked, and participants will be required to attend a
Students must achieve a Competent grading for all 8 Study
mandatory Re-Assessment Class (RAC).
Periods before progressing to the internship component of the
program. Students who do not meet the assessment grading • Group projects or team-based assessment tasks require full
requirements of the program may experience delays in and equitable participation and contribution of all groups and
commencing internship and/or graduation. team members.
• Students are expected to submit their own original work, and
must not plagiarise (please refer to the Student Code of
Conduct, The ATMC PY assessment Policy and ATMC PY
Academic Misconduct Policy on Moodle/Student's Portal for
more details).
ASSESSMENT PROCEDURES AND REQUIREMENTS
• PY trainer will complete a Coursework Completion Form for
• PY trainers are required to inform students of all
assessment requirements and will set and advise each student at the end of coursework. This form will
students of the due dates for all assessment submissions. summarise the assessment grading for all study modules and
both primary components. It also provides summary feedback
• Students will access assessment resources on the LMS to the student. Students will receive the Coursework
(Moodle) and will upload assessment submission to the Completion Form from the PY trainer and must add
LMS. Students are required to submit assessments as per comments and sign to acknowledge the final assessment
instructions and by the due date. outcome and feedback.
• PY trainers must use the Marking Guide as the standards • PY trainers are the first point of intervention to
to mark and moderate assessments. implement action regarding a student not achieving
• All assessments must be based on the criteria of validity, competency.
reliability, flexibility, and fairness (see the PY Student
• PY trainers are responsible for communicating to the
Assessment Policy and Procedure for further details).
Academic Manager all issues arising from assessments, and to
• PY trainers will assess and judge each assessment as nominate students for Re-Assessment Class on a monthly
either Competent (C), or Not Yet Competent (NYC), and basis.
record the grade in the LMS (Moodle), along with suitably
• An authorised PY staff member will verify that the correct
detailed and relevant feedback.
procedures have been fulfilled to ensure that all
• PY trainers will provide grading and feedback within one assessments and feedback have been entered accordingly.
week from the submission date.
RE-SUBMISSIONS
MISSED OR LATE SUBMISSION OF ASSESSMENTS • If an assessment is graded as NYS, a student has a
• Students are responsible for submitting assessments by maximum of 3 (three) attempts.
the due date. If a student fails to submit an assessment by • If after 3 attempts the student’s submission is still graded
the due date, they must inform their trainer. as NYS, they will be required to attend a mandatory RAC
• In exceptional cases, students may request consideration • No Coursework Attendance will be granted to participants
for a 1-week (7 days) extension. They will need to discuss during RAC.
their circumstances with their trainer prior to the • All ATMC PY participants who have been identified as
assessment due date. Approval of an extension will be at needing to attend a RAC, will be required to pay all
the discretion of the trainer. associated ATMC PY fees for RAC arrangements as
• Alternative arrangements for assessment will only be follows:
approved in exceptional instances and where the student • AUD$110 (Inc. GST) per outstanding assessment.
can satisfy the trainers of a valid and verifiable reason • Capped at AUD$220 (Inc. GST) for up to 3 outstanding
(e.g.: by submitting a medical certificate to both Trainer assessments.
and PY Student Support). • No more than 3 outstanding assessments per RAC can be
allocated to and attempted by any ATMC PY participant.
• In a situation where PY participants are granted approved leave of
absence for a period of 2 weeks or more where they will be absent
7
for an entire study module (2 consecutive weeks), participants COURSE MATERIALS
will be required to repeat the whole module and related • All participants are provided with a Study period specific Learner
assessment tasks. This may require a transfer to a different Guide (LG). This is an interactive document for students to
cohort by completing the ATMC PY Course variation form (fees complete throughout their study sessions.
apply). • All participants are provided with a detailed Assessment Pack
giving a thorough overview of the assessments criteria,
• For extension requests that are longer than a week where requirements, reasonable adjustments, assessment conditions
participants have maintained satisfactory class attendance for and details on how to conduct the assessment tasks.
the entire study module, they will be required to attend a • During the class, PY Trainers will engage students through an
mandatory RAC. interactive PPT presentation highlighting the key concepts and
• Extensions will only be granted in extenuating circumstances learning outcomes for the session.
and will only be considered on medical, compassionate, or • The class delivery will incorporate various types of media
other serious grounds. All requests must be accompanied by including, and not limited to, videos, articles, case studies,
supporting documentation. It is the participant’s responsibility to interactive quiz platforms, web-based self-evaluation tool.
ensure all relevant supporting documentation is forwarded
along with the extension request. Extensions will be calculated
on the information contained within the supporting
documentation.
• No extension may exceed 7 calendar days from the original
due date.
• Submitting a request for an extension does not automatically
mean that the extension will be granted.
• If a participant is not meeting the required level of commitment
for completing assessment tasks, ATMC PY has the right to re-
assess the participant’s suitability for continued study.
• A participant may appeal a decision to refuse an extension by
following ATMC PY Appeals and Complaints Policy.
ASSESSMENTS
• ATMC PY provide assessments that meet the followings:
• Assessments are conducted by assessors that have a current
training and assessment qualification, relevant and appropriate
competencies and current industry experience
• Assessments meet the requirements and criteria of the relevant
professional association/governing body PY Program
• Assessments are conducted in accordance with the principles
of assessment and the rules of evidence
• Assessments meet workplace and regulatory requirements
• Assessments are systematically validated
• Assessments meet participants’ specific learning needs
• Assessments have been developed in consultation with
industry
• Assessments are retained securely in accordance with ATMC
PY Records Management Policy.
• Assessment methods used to gather evidence of participant
competency may include but are not limited to the following:
▪ Demonstration
▪ Presentation
▪ Oral Questioning
▪ Discussion
▪ Interview
▪ Scenario
▪ Problem solving
▪ Role-play
▪ Simulation exercises
▪ Case studies
▪ Written test
▪ Quiz
▪ Short answer question
▪ Report
▪ Workplace Document
▪ Research
▪ Projects
8
ASSESSMENT RESULTS AND CONSEQUENCES
• The result of an assessment task can be either Satisfactory • If an informal moderation on the assessment result is not
(S) or Not Yet Satisfactory (NYS). Students can resolved with the PY Academic Manager, students may
only commence their internship if they have submit an internal appeal relating to the trainer’s
achieved 'Competent' outcomes for both primary decisions on their assessments or re-assessments. In this
components. instance, the Operations and Compliance Manager will
investigate and mediate the internal appeal based on the
• If a student does not agree with their trainer’s assessment
PY Student Complaints and Appeals policy.
grading, they may request the PY Academic Manager to
arrange an informal moderation by a different trainer. The
PY Academic Manager may, at their discretion, choose
another trainer and arrange a moderation of the
assessment, or may reject the request.
PLAGIARISM/ CHEATING
o Depending on the evidence presented, the PY
• Although students can discuss with their friends or trainers Academic/Compliance Manager shall decide
about academic matters relating to their assignments, the whether the student should repeat the unit and
work that students submit must be their own. Solution or apply for a Course Variation, or resubmit the
ideas taken from someone else is called assessment and pay the RAC submission fees,
‘plagiarism’, whether wholly, or partially. or have the breach dealt with under other
provisions of P01 Student Code of Behaviour,
• In order to detect cheating or plagiarism in student’s written or fail the assessment altogether;
work, it is advisable that the relevant web tools
is utilised. For instance, the following web can detect • The student’s result will be marked as “Not Yet Satisfactory”
plagiarism: http://www.neilstoolbox.com/plagiarism-tester/ until after the investigation and/or authenticated results are
obtained.
• The trainer will take notes of the form of plagiarism or
confiscate student’s notes (for assessment in classroom): • Where more than one instance of cheating is noted, ATMC
PY reserves the right to issue immediate notice of
o If plagiarism is determined during coursework or enrolment cancellation.
during the ACS online component, a warning
email will be sent to the student to formally notify • Students have the right to appeal within 20 working days of
them of the failure and that any further breaches ATMC PY’s intention of enrolment cancellation.
will result in the student being expelled; • Students’ enrolment suspension or cancellation due to breach of
conduct will not be implemented until after the appeal process is
o Students found cheating during assessment, or finalised.
who have submitted plagiarised work, will be
given an opportunity to explain their case; • All Academic misconducts are recorded, managed and
resolved according to the ATMC PY Academic
Misconduct Policy.
Australian Technical and Management College | RTO No: 22158 | CRICOS Provider No. 03013D | ABN: 73 130 044 745
2.1 Internship Rationale
The Professional Year (PY) Internship component before the internship placement can take place.
provides a practical work experience for the participants in ATMC has the right to reject employment/internships if they
the PY Program wishing to develop professional skills do not meet the minimum requirements outlined by the
specific to the Australian workplace or business Governing Bodies.
environment.
2.2 Internship Source For further details about ATMC PY Internship procedure and
• ATMC will source and manage internships on behalf of policy, please refer to PY3.0 ATMC PY Internship
ATMC’s enrolled students. Students are not required to Framework v1.0 24092021 (available on Moodle and on
source their own internship placements. ATMC PY Website)
You may also access Own Employment and Self-Sourced
• If students would like to nominate their existing internship minimum requirements guide via your student
employment relevant to their qualifications and in their portal on Moodle and on ATMC PY Website.
field of expertise (ICT or Accounting related) as
internship, they must apply and get approved by
ATMC. 2.5 Remote and Regional
Internship Placement
• At week 20, students will be allocated an Internship
• Local location is defined to be within 60km from ATMC’s
Placement Consultant (IPC) who will assist students
registered PY campus.
through the internship placement process.
• Remote location is defined to be outside 60km from
• At week 20, students will be required to select and
ATMC’s registered campus but still within the same state
commit to an internship pathway plan to ensure that
students will commence and complete their internship
• Regional location is defined to be location in a different
on time as per scheduled course plan.
region or state.
• If a student’s pathway selection is altered after week
• It can be considered for student to complete their
20, ATMC has the rights to reject or if accepted,
internship placement in remote or regional location,
students may be required to pay additional resourcing
subject to approval from ATMC PY.
fees.
2.3 Duration and Intensity Note: this is only applied to internship component,
The following minimums are required during an internship: student course component is still required in local
location
• Minimum of 240 hours of work experience;
• 12 weeks; 3 days per week; Note: Students are required to complete their
internship placement in the state they are enrolled in,
• Minimum 7.6 hours per day. and any variation will need to be discussed with
NOTE: Some variance may be possible under ATMC for approval and next steps.
special circumstances.
• ATMC PY is not required to source an internship
2.4 Internship Requirement Placement in remote or regional location. Students
• All students must commence their internship as per the seeking to undertake the internship component in remote
scheduled internship start and end date. or regional location must nominate their own paid
employment.
• For ACS students, you must participate in the ACS PE
online program whilst completing internship For further remote and regional internship guidelines, please
component. refer to PY3.0 ATMC PY Internship Framework v1.0 24092021
and Information and Instructions for Remote and Regional
• Students must complete their course component Internship, available on Moodle and ATMC PY Website.
including all their assessments, and achieve a
competency outcome, before they can commence their
internship component.
Should a student fail to do so, their internship
commencement date will be delayed, graduation date
extended, and, in some extreme circumstances, the
program enrolment may be at risk of being cancelled.
• Internship Placement including Own Employment and
Self-Sourced Internship (ICT Students ONLY) must be
undertaken physically at the Host Company’s
office/site.
The Internship component of the PY program aims to
utilise the skills and knowledge learned during the face-to-
face coursework (CPW and EAW) in a practical work
situation. Internship must be deemed suitable by ATMC
10ATMC Rules and Regulations
Alternatively, you can notify ATMC PY Student Support*
It is important to advise ATMC of any changes to your
by lodging a ticket via the Ticketing system* regarding
personal details within 7 days from the date of the change
any change of your personal details, as well as updates
(for example your address, phone number, email address or
to your visa, skills assessment, IELTS, and passport to
bank details). Since our primary way of contact is via your
ensure your personal records are up to date.
email or mobile phone, it is particularly important for you to
inform us immediately if there are any changes to these details.
You will be bel to update your details directly by logging in to
ATMC PY Student Portal.
Please note that your personal details are also used by the
Department of Home Affairs on completion of your PY program,
so it is important you ensure your details are up to date.
Students have two payment options for the PY year program. They are:
Option 1 Option 2 for ACS students Option 2 for APYP students
Full payment of fee* upfront prior Direct debit payment: the total tuition Direct debit payment: the total tuition
to the commencement of PY fees divided into 8 instalments. 1st fees divided into 5 instalments. 1st
program. payment to be paid upon the payment to be paid upon the
registration into ATMC PY Program registration into ATMC PY Program and
and 7 instalments to be paid monthly, 4 instalments to be paid monthly, as per
as per schedule on signed and agreed schedule on signed and agreed Direct
Direct Debit Request Form. Debit Request Form.
Following receipt of your initial instalment, monthly instalments will be deducted by way of direct debit from your designated
payment account.
Payment for ATMC Professional Year program is to be made to the following account:
ACCOUNT NAME: AUSTRALIA TECHNICAL AND MANAGEMENT COLLEGE
BANK: Westpac Banking Corporation
BSB: 033 364
ACCOUNT: 599 334
NOTE: Failure to pay an invoice by the due date, or the need to administer multiple attempts to collect payment, will result in
a late fee of $50 being applied, or enrolment cancellation, or removal from the program.
Requests to change your bank details or direct debit dates should be sent at least three (3) days before your payment is
due and should be directed to your PY Student Support * and to the Finance team with:
• Your student ID
• Changed Debit/ Credit card number
• Expiry date
PY finance team at finance@atmc.edu.au.
(*) Lodging tickets to the Ticketing system at: https://pyss.atmc.edu.au/
11Full Refund Withdrawals
ATMC Professional Year will provide full refund of tuition fees
within 28 days of receipt of written notice of cancellation where: • Participants wishing to withdraw from a program
must submit the applicable ATMC PY
• ATMC Professional Year is unable to offer the Professional Withdrawal Form, attaching documentary
Year program and where a suitable alternative cannot be evidence.
provided, or the course ceases to be provided after it starts.
• ATMC Professional Year will make no refund of
• ATMC Professional Year refuses the application for enrolment. any fees if written notice of withdrawal is
received more than 28 days after the
• Less the admin fees of AUD$400.00 (Inc. GST), when written commencement of either module of the
notice of cancellation is received 28 days or less prior to program.
commencement of the Professional Year program.
• Applicants who withdraw after 28 days from the
Partial Refund commencement of the program are liable for all
A refund of tuition fees will be provided within 28 days of receipt of tuition fees.
written notice of cancellation, less the amounts to be retained by • Additional information on Fees and withdrawals
ATMC Professional Year as detailed below: can be viewed on PY 1.7 ATMC PY Fees and
• A non-refundable amount equal to 50% of the total tuition fee Charges, Refunds and Withdrawal Policy v1.0
if written cancellation is received within 28 days from the 23092021, available on Moodle and ATMC PY
commencement of the program. Website
No Refund
ATMC Professional Year will make no refund of any fees if written
notice of withdrawal is received more than 28 days after the
commencement of either module of the program. The student is
liable to pay full fee/all remaining instalments.
Note: Any outstanding payment will be debited upon withdrawal,
if the student has entered into a direct debit agreement - monthly
instalments will continue until the above sums are settled.
124.1 Student Rights & Responsibilities
All students have the rights to: • Refrain from using mobile phones, pagers or any
other electronic devices that may disrupt classes;
• Be treated fairly and with respect by college staff and
other students; • Keep the shared common area tidy and clean after use;
Attend scheduled classes and arrive on time, and
• Learn in an environment free of discrimination
complete all assessments within the required timeframe;
and harassment;
• Present themselves as an English speaker and should
• Learn in a supportive and stimulating environment in
always be encouraged to speak English in class;
which to pursue their goals;
• Do all assessment tasks and examinations honestly,
• Have access to counselling and learning support if
and not engage in plagiarism, collusion or cheating;
required;
• Have access to student common area, library, and • Follow college safety practices, including wearing
resource centre; approved clothing and protective equipment where
applicable, and follow both written and verbal directions
• Privacy concerning records that contain given by college staff;
personal information, subject to statutory
requirements; • Not to behave in a way that would offend,
embarrass or threaten others;
• Be given information about assessment procedures at
the beginning of the subject/competency/module and • Comply with all lawful regulations, rules or procedures
progressive results as they occur; of the college that pertain to them;
• Lodge a complaint without fear of retaliation or • Pay all fees and charges levied by the college
victimization; within the required timeframe;
• Have Principles of Natural Justice applied during any • Attend all meetings called by the college to discuss
investigation process concerning a breach of the academic or course progress;
Student Code of Conduct. • Meet or carry out all activities in relation to maintaining
• Be reasonably protected if ATMC operations cease course progress or academic performance;
due to insolvency, changes in regulation, or legal • Attend all scheduled face-to-face classes, and set internship
transgressions. training days;
All students have responsibilities to: • Adhere to all internship placement training
• Treat other students and college staff with respect plan and agreements.
and fairness;
ATMC will ensure the code above is posted within the PY
• Follow any reasonable direction from a member of Student Handbook and the LMS.
college staff;
• Demonstrate ethical and honest behaviour at all times. The Head of PY & CPD must, prior to implementation,
When reasonably requested or as otherwise required, approve any disciplinary actions arising from breaches of the
provide complete and timely information to staff that is code of conduct.
true and accurate to the best of their knowledge Any decision by the Head of PY & CPD in relation to
Refrain from swearing, drinking and eating in student discipline can be appealed using the ATMC PY
classrooms and other learning areas (water only Student Complaints and Appeals Policy and Procedure
allowed); (available on Moodle/Student's Portal).
• Behave responsibly by not littering, harassing fellow
students or staff, damaging, stealing, modifying or
misusing college or other students’ property;
• Behave responsibly by not possessing or being under
the influence of drugs and alcohol;
134.2 Breach of Conduct
Unsatisfactory attendance of the PY Program Plagiarism
• A student’s attendance is deemed to be ‘unsatisfactory’ if • Plagiarism is a very serious form of academic misconduct,
they have been absent from one or more classes or and as such has its own policy and warning procedure.
scheduled internship days without approved leave or
without providing a compassionate and compelling • Please refer to the PY Student Code of Conduct and ATMC
reason supported by documentary evidence. PY Academic Misconduct Policy on Moodle/Student's Portal
and ATMC PY Website.
• Failure to provide evidence supporting an absence may
result in warning issuance. Please refer to ATMC PY
Warning Issuance Policy, available on Moodle and
ATMC PY Website.
• Unsatisfactory attendance that does not meet the set
delivery requirements is a breach of policy. For more
details regarding attendance requirements, please refer to
the ATMC PY Attendance and Leave Policy available on
Moodle and ATMC PY Website.
• For ACS students: Extensive guidance is provided to In fact, students must complete an assignment cover
students regarding plagiarism; what it is and how it can be sheet to submit with each assignment, which
avoided, both in the ACS Online Orientation and in the PE declares the work to be all their own with the
Orientation Week, at the beginning of the PE Online Course. following declaration:
Therefore, plagiarism is not tolerated in the PE Online • “I declare that the assignment is based on my own
Course, just as it is not tolerated in the professional work and that all material previously written or
workplace. This is one measure that the ACS has put in published in any source by any other person has
place to ensure that students do not intentionally or been duly acknowledged in the assignment. I have
unintentionally commit plagiarism. not submitted this work, or a significant part thereof,
previously as part of any academic program.”
When the students commit extreme violence or are suspected of possession, distribution or consumption of
drugs and/or alcohol:
• If a student is found to be, or is suspected of possessing, • In cases of extreme breach of conduct, ATMC PY
distributing, consuming or being affected by drugs and/or reserves the right to issue immediate notice of enrolment
alcohol, ATMC will take appropriate action based on the cancellation and to remove the student from its
severity of the student’s breach of the Code of Conduct. premises;
• If the student behaves in the above described manner, the • Information about the abuse of drugs/alcohol is a private
student will be asked to leave ATMC’s premises, and the matter will only be shared between students, their
trainer in charge, or the Academic Manager, must complete parents/guardians and a supporting community agency.
an incident form to record all the necessary information (e.g. However, at the discretion of the Head of PY &
date, time, people involved, nature of the incident etc.). Operation and Compliance Manager, and with the
• The student will also be issued a warning letter for breaching student’s consent, the information may be provided to
the Student Code of Conduct. Three warnings can lead to staff who have direct responsibility for the student;
the cancellation of the student’s enrolment. In cases of • ATMC’s staff have a duty of care to pass on information
severe breaches of the Code of Conduct, Academic to a member of management if they have knowledge
Manager reserves the right to refuse entry to ATMC about illicit drug use by students, irrespective of whether
premises students who pose unacceptable risks to other the use:
ATMC students or staff members.
- is confirmed, suspected or likely to occur; and
• If the student displays any signs of violence ATMC reserve
the right to remove the student from the campus and call the - occurs on or outside ATMC’s premises.
nearest police station to report the incident;
Note: Under this duty of care, ATMC’s staff cannot promise
unconditional confidentiality to students.
144.3 Procedures for other breaches to the Code of Conduct
• Except for the case of plagiarism, for other breaches of the to cancel their enrolment. This letter will inform the student
code of conduct, a member of ATMC’s PY Program staff will of their right to access ATMC’s complaints and appeals
contact the student to arrange a meeting in order to discuss policy and respond within 20 workings days.
the issue or behaviour and determine how the issue might • Failure to attend scheduled meetings may result in ATMC
be rectified. This meeting and its outcomes will be deciding to suspend or cancel a student’s enrolment.
documented in the warning letter. This letter will be issued
to inform the student of the disciplinary action to be taken • Failure to have any reasonable grounds or exceptional
as discussed in the meeting. circumstances when found to have disobeyed signage or
deliberately disregarded notices causing damage or
• Where there is a second breach of the Student Code of misuse of ATMC’s property may result in the student being
Conduct, the student will be invited to attend a personal liable for associated costs and removed from the program.
interview with the Academic Manager to further discuss the
breaches. This meeting and its outcomes will be • At any stage of this procedure, if they do not agree with a
documented in the Academic Intervention register and decision, students are advised to refer to the ATMC PY
warning letter . This letter will be issued to inform the Student Complaints and Appeals Policy and Procedure.
student of the disciplinary action to be taken as discussed
• All ATMC PY students need to read and acknowledge
in the meeting.
the following documents (which are available on ATMC
• Should a third breach of the Student Code of Conduct occur, PY website) before being able to proceed with PY
the student will be sent a notification of the intention studies:
- Academic Misconduct Policy
- Student Code of Conduct
- Complaints and Appeal Policy
155.1 Attendance requirements
All PY students are required to attend all scheduled formal Breakdown of Daily Class Delivery:
learning (face‐to‐face classes, and all set internship training 9:00 AM - 11:00 AM Teaching period
days) of the program. The100% attendance requirement 11:00 AM- 11:15 AM Morning break
is compulsory and non‐negotiable.
11:15 AM - 1:15 PM Teaching period
Students are strongly encouraged to arrive on time and
stay for the entire duration of the class. 1:15 PM -1:45 PM Lunch break
Late arrival and/or 30 minutes early departure from
1:45 PM - 3:45 PM Teaching period
scheduled class time without justifiable reason(s) will be 3:45 PM- 4:00 PM Afternoon break
included in the calculation of the total number of days/hours 4:00 PM - 5:30 PM Teaching period
absent.
Students must sign the attendance sheet for each class and
this attendance sheet will be maintained by the trainers and Attendance will be recorded using the following criteria:
submitted to the ATMC PY administrative officer for
processing.
Attendance will be recorded by the class trainer using the
provided Class Attendance Roll Template and in the Student
Management System.
Attendance will be taken at the start of each Teaching period
in the Daily Class.
Attendance record will be amended to “A” for participants
who join the Teaching period within 30 minutes before the
end of class.
Leave is not permitted unless is a scheduled holiday/campus
closure as specified in the student’s Course Plan.
Under compelling or compassionate circumstances,
supported by documentary evidence, participants may apply
for leave of absence, using the ATMC Course Variation
Form. ATMC PY gives no guarantees that leave will be
granted, and applications will be considered on a case-by-
case basis.
Additional information about attendance requirements is
provided in the ATMC PY Attendance and Leave Policy
available on Moodle and ATMC PY Website.
165.2 Coursework attendance intervention strategies (Make Up Class Procedure)
Primary consideration is given to supporting students in completing the program in the most expedient manner. This
includes ensuring the completion of all parts of the classwork and meeting the minimum attendance requirement 250 hours
for classwork.
• If a student misses scheduled classes, their course plan is • If student fails to attend scheduled make-up classes
adjusted to allow course completion: without a compassionate and compelling reason
o Where a student takes leave that is unapproved supported by documentary evidence, PY Student
(is “absent”) – the student may be required to Support Team may reschedule the make up class
extend their completion date. This may require a and the ATMC PY Administration fees of AUD$125
class transfer. (Inc. GST) will apply.
• To commence the program extension process,
o Where a student takes leave that involves travel students are advised that they must apply for a
outside of Australia – the student will be required
“Course Variation Request” to allow PY student
to extend their completion date. This may require
support team to organise their classes and monitor
a class transfer.
their attendance accordingly.
o Where a student takes leave that is approved on • If students fall below the required attendance
compassionate or compelling circumstances requirement as a result of repeated missed classes,
(“approved leave”) – the student may be offered ATMC PY will send notifications and warnings based
additional classes on other days of the week on the extent of their absence (as per ATMC PY
(“make-up” classes) to prevent or reduce the need Warning Issuance Policy). Students will be notified
for an extension. This may not require a Class to attend a mandatory intervention meeting with the
Transfer. Academic Manager and the Operations and
o In a situation where PY participants are granted Compliance Manager. An intervention plan is
approved leave of absence for a period of 2 weeks discussed and agreed with the participants and copy
or more where they will be absent for an entire of the documents will be sent to all parties and kept
study module (2 consecutive weeks), participants in participants’ files.
will be required to repeat the whole module and • If a student does not respond to previous emails or
related assessment tasks. This may require a formal notifications as advised by the PY SS team,
transfer to a different cohort by completing the the participant will receive a formal course
ATMC PY Course variation form (fees apply). cancelation letter informing them of ATMC PY’s
intention to cancel their enrolment.
• Make Up classes may only be offered if: • Students have up to 20 working days to submit an
appeal (as per the ATMC PY Complaints and Appeals
o They are provided for classes missed that Policy and Procedure).
were the result of approved leave. • For possible grounds for students to make an appeal
against enrolment cancellation due to unsatisfactory
o If participant’s attendance is falling below attendance, please refer to the ATMC Professional
program requirements. Year Attendance and Leave Policy & Procedure on
Moodle/Student's Portal for more details.
o They provide academic value in • All student appeals against enrolment cancellation
contributing to the completion of required due to unsatisfactory attendance will be registered,
classwork. investigated and determined in accordance with the
ATMC PY Complaints and Appeals Policy and
o The number of make up classes should not
Procedure.
compromise the integrity of the program
(generally limited to a total of 2 instances, • If a student appeals against their enrolment being
dependent upon individual circumstances). cancelled, their enrolment will be maintained, and
the student will be expected to maintain
• Where make up classes are offered – the following is satisfactory attendance and to meet all program
observed: requirements throughout any appeal process.
o The student is required to notify PY Student • If a student makes no appeal within 20 working
Support (SS) team at days of receiving an Intention to Cancel letter, or if
pystudentsupport@atmc.edu.au, and their trainer the appeal is unsuccessful or if participants
regarding their absence with a reason for withdraw their appeal, the Intention to Cancel will
absence. be converted to cancellation of enrolment, effective
o PY Student Support team will request the student immediately.
to provide supporting documents if they have not • If the appeal is successful, participants may be
been provided. advised to apply for Course Extension for the
missed classes. OCM and AM will decide if their
enrolment is transferred to a later cohort.
175.3 Leave of absence on compassionate and/or compelling circumstances
Students may apply for a Suspension/Leave Request for a In determining whether or not compassionate and compelling
specified period if they experience compassionate and/or circumstances exist as sufficient grounds to explain a student’s
compelling circumstances which make it impossible for them absence, ATMC Professional Year accepts that documentary
to attend regular classes and/or attend their internship evidence will vary with regard to the specific circumstances, but
placement. could include:
Such circumstances include, but are not limited to:
• a relevant death certificate;
• serious illness or injury, where a verified medical certificate
states that the student was unable to attend on the • a police incident report;
commencement date and/or for a significant time through • a social worker’s report;
the course;
• a psychologist’s report;
• bereavement of close family members such as parents,
siblings or grandparents (a death certificate must be • appropriate medical evidence.
provided, even if retrospectively);
ATMC Professional Year may seek confirmation and/or further
• the student giving birth or a student’s partner giving birth, information from the certificate issuer.
thus preventing commencement on the start date or
attendance for some time through the course (with Certificates not written in English must be translated into
supporting documentation); English by approved NAATI translators.
• major political upheaval or natural disaster in the home When assessing applications for leave on the grounds of
country requiring emergency travel to their home country for compassionate and compelling circumstances, copies of
the time of their absence; supporting documents will be saved in Student Management
• a traumatic experience or critical incident which could System maintaining confidentiality of sensitive information,
include but is not limited to: together with a record of the decision and the basis for the
decision.
o witnessing or involvement in an accident; or
If a student’s absence has been caused by either a
o witnessing or being the victim of a crime critical incident or other compassionate and compelling
circumstances, an ATMC Professional Year Team Member will
o and which has impacted on the student’s
initiate the response and support procedures for critical
ability to commence classes on the start date
incident/compassionate and compelling circumstances.
and/or attend scheduled classes (these cases should
be supported by police or psychologists’ reports). To determine whether or not compassionate and compelling
circumstances exist as sufficient grounds to support a
student’s absence, ATMC Professional Year will not accept
certificates from homeopaths, non-registered traditional
medical practitioners, herbalists, or other non-accredited
practitioners.
Please refer to the ATMC Professional Year Attendance and
Leave Policy & Procedure on Moodle/Student's Portal and
ATMC PY Website for further details.
5.4 Cohort transfer
If a students’ leave application is successfully granted and/or successfully appeals against cancellation of enrolment, they are
expected to apply for make-up classes to ensure that they meet set attendance requirements. This will result in transfer of their
enrolment to a later cohort to enable them to resume and complete their course.
Students whose programs are extended by deferral and cohort transfer, at the discretion of ATMC, may be reassigned to a new
class to ensure that all units of study are undertaken. Requirements for class allocation are as follows:
• Students will not be allocated to classes where their allocation would result in class capacity exceeding 25 students.
• Students should not be allocated to classes wherein a unit of study is already underway.
All changes of cohort will be recorded within the Student Management System (and reported to ACS PY for ACS PYear
students). Variable fees may incur and are subject to change (please refer to ATMC PY Fees Charges, Refund and
Withdrawal Policy).
18Prior to taking leave of absence, students are required to lodge Students are liable to pay up to 50% of the fee before
their request for transfer/deferral. This is a requirement, and no proceeding.
leave will be approved unless this request has been assessed.
Students will be invoiced upon submission of this request,
Student wishing to defer and transfer their study must notify
and their request will not be approved until payment to ATMC
ATMC in writing by completing the Course Variation Form
has been confirmed.
together with providing valid documentation to justify their
reason(s) for transfer/deferral.
For further details on payments and administration costs,
Students may be eligible for up to 28 days leave based on refer to the ATMC PY Fees Charges, Refund and
compassionate and/or Compelling circumstances. Withdrawal Policy).
The Course Variation Form can be obtained from the ATMC PY Submission of deferral request does not guarantee that leave
Department or downloaded directly from the Student Portal will be granted.
(Moodle).
ATMC will provide a written response to either approving or
The Course Variation Form must be lodged at least 2 weeks declining the transfer/deferral request. For ACS students, the
prior to approved deferred commencement date for it to be decision is subject to ACS approval.
deemed as a valid request.
Students who take leave prior to the approval are directly in
Submission of application must be made in person or lodged breach of program policy and will incur penalties outlined
via Ticketing system at: https://pyss.atmc.edu.au/ within the policy.
If a student applies for and is granted a withdrawal from the The refund amount will be determined by the date of the
course, the student will have their enrolment cancelled and will withdrawal and may be subject to change according to the
be entitled to fee refunds/liabilities based on the date of ATMC PY Fees Charges, Refund and Withdrawal Policy.
withdrawal and their option of fee payment. (Please refer to the
Refund policy) All refunds will be made to the original payment account.
Students wishing to cancel their enrolment prior to course If a student enrols into the course on a bridging visa and is
commencement must notify ATMC PY Admissions Team subsequently informed that his/her application for a
and Student Support Team in writing. ATMC PY will Temporary Graduate visa (or other substantive visa with full
provide the Withdrawal form to the student to complete work & study rights) has been refused, it is the student’s
and return. Withdrawal form is also available on ATMC PY responsibility to immediately inform ATMC. If their visa
Website. applications have been rejected, students will be removed from
the program, and will be subject to refunds as per the Refund
The Withdrawal Form can be obtained from the ATMC PY
Policy
Department or also downloaded directly from the LMS
(Moodle). Students need to include their reason for
If a student's enrolment is cancelled for non-compliance with
withdrawal and provide supporting evidence where
course requirements (such as unsatisfactory attendance, or
applicable.
unsatisfactory academic performance) and/or ATMC
Once their application has been submitted, ATMC PY will start Professional Year requirements (such as non- payment of fees,
to process the cancellation of the student’s enrolment. breach of student code of conduct), the student will not be
entitled to any fee refund and will remain liable for unpaid fees.
Refunds will be calculated and processed in line with the
current ATMC PY Fees Charges, Refund and
Withdrawal Policy. Please refer to the ATMC Professional Year Terms and
Conditions, Transfer and Deferral Policy and ATMC PY Fees
Withdrawal and refund applications will be registered, Charges, Refund and Withdrawal Policy available on
processed and determined within the following time frame: Moodle/Student's Portal and ATMC PY Website.
• Decision of withdrawal within 10 working days (2 weeks);
• Refunds considered within 10 working days (2 weeks)
from the withdrawal approval date;
• Refund payment within 28 days from receiving the
notification of withdrawal.
.
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