President's Message - Desert Breezes Resort

Page created by Carlos Barton
 
CONTINUE READING
President's Message - Desert Breezes Resort
2019, Issue 1                                “A Resort of International Distinction”                      Owner’s Journal

President’s Message
                                               As your “representative” on the         staff will be getting new pictures
                                               Desert Breezes Masters board,           taken of themselves so you, as
                                               I would like to share with you a        owners, can identify them when
                                               few new construction projects           you see them on the property.
                                               that we, Desert Breezes, are
                                               working on with the Master              My one comment to all owners:
                                               Board to finish throughout the          while on the property, when
                                               property. Both gate entrances           you see something wrong, say
                                               were re-done, all our streets           something to the staff or the
                                               will get a facelift (Slurry Coat)       board. By continually doing this,
                                               in April and the guard shacks           we will spend less money in the
                                               at both gates will be getting a         long run. Please also turn in
                                               facelift.                               your comment cards, the board
                                                                                       reads every one of them.
                                               Our board is working very close
                                               together to finish more of the          Thank you and looking forward
                                               interiors of the units along with       to another great year.
                                               getting new doors to meet all
                                               required handicap rules at the          Thank you,
                                               front entrance. Our board and           Brian Bowcock, President

Happy Guest & Owner Comments
“Primarily, Emily Pangilinan at check in and throughout the stay!
She’s a ‘natural’ at hospitality, organized and intelligent! Other staff is
helpful and pleasant. Housekeepers were awesome! Thx to Al Hippe
at managers meeting. He’s very present, down to earth and instills
confidence as a manager!”

“Loved that we had a view of the fountain and mountains thru the
kitchen. Everything was great and wonderful getaway.”

“Wendy Cham, Yesenia, Daniella, Braulio, Isaac, Don Jaime and Kenny
were very helpful”

“I enjoyed my stay I would love to come back again, great wonderful
staff.”

“Great place for a family. We always look for a family room at this place
when we come to Palm Springs. The staff, food and service are great.
The rooms are huge and there was enough room for the whole family.”
President's Message - Desert Breezes Resort
General
                     Manager’s
                     Message
As we close out another year, it is time to reflect
and give thanks to the achievements we have
accomplished in 2018.                                    New sofas and chairs with     New sofas and chairs with
                                                         new accent wall color         new accent wall color
• New sofas and chairs in 25 rooms. (Buildings 1 – 4)
  I have placed an order for 25 more units of sofas
  and chairs. They will be delivered in early 2019.
• We installed carpet in all units upstairs.
• We finished adding a 2nd TV in all two-bedroom
  units.
• We added a new poolside shower that is also ADA
  accessible.
• We added an accent wall behind the new sofa.
• We added décor to 12 two-bedrooms with
  bookcases.                                             New stoves for Building 9    New patio sets for Building 10
• We added new glass top stoves for Building 10.
• We replaced a new patio set for Building 1.              • We have replaced about 20 old Westinghouse TV’s
                                                             that required two remotes with new 50-inch TV’s in
• We did achieve Hospitality status from RCI. It is          the rooms left. All TVs are now controlled by one
  our goal to regain Gold Crown status for RCI in            remote. (No more remote for cable box and one
  2020.                                                      for TV)
• The Master’s Association laid new asphalt for Calle      • We have set a date for a chiller to be installed
  Las Brisas S, the road in front of the resort and to       to the main pool in April and or early May of
  the main Clubhouse. They also plan to slurry seal          2019. This chiller will keep the pool water
  the property in late April and or early May, which         temperature cool and refreshing. Before, we
  will include all streets, parking and RV parking.          continue to get complaints about how hot the
Below is the list of plans and completed projects we         pool water temperature is, compared to a bathtub
have for 2019.                                               temperature. This new chiller will chill the water to
                                                             a perfect 80 degrees.
• We have already installed new stoves in Building 9.
  (see photo)                                              • New Lobby exit and game room doors will be
                                                             installed in February 2019. The door near the
• We have purchased new patio sets for Building 10.          fire pit will be an automatic door to meet ADA
  (see photo)                                                specifications.
                                                           • Spa 5 and Spa 8 have been resurfaced with new
                                                             plaster and tile.
                                                           • We are waiting on the delivery of sofas and chairs
                                                             for 25 more rooms. They should arrive in April or
                                                             May.
                                                          We are committed to improving and maintaining our
                                                          beautiful resort. We are just a phone call away if you
                                                          need assistance regarding your future and upcoming
                                                          reservations.
President's Message - Desert Breezes Resort
Staff Spotlight
Alejandra Casarrubias and Angel Silva are both new                     Your Desert Breezes
addition to the Front desk department. Many of you
might remember Alejandra as she has returned after a
                                                                       Timeshare Board
short absence. Please welcome our new associates.                      of Directors
Angel Silva                                                             President: 		         Brian Bowcock
                       I currently work two jobs to provide
                                                                        Vice President:       Clarke Schlabach
                       for my family. I have two beautiful              Treasurer: 		         John Middleton
                       children; a boy and a girl. I am married         Secretary:		          Dorothy Fazio
                       to my beautiful wife who is currently            Director:		           Jacques Peeters
                       going to school full time to get her
                       Bachelor of Arts degree.
                         I have been in the hospitality industry
                         for over four years now. I have always    Upcoming Events and
                         worked, even at a young age, but I
                         never knew of what I wanted to do
                         as far as a career. I am hoping to go
                                                                   Local Activities
back to school and earn my degree in hospitality. My primary       There is so much to do and see in Palm Desert
job at Wordmark by Wyndham has taught me a lot. It has             the best way we can cover all activities is for us
taught me self-discipline, it has improved my character and        to provide local websites.
social skills. I love what I do and love to work with my team at   City of Palm Desert
Desert Breezes Resort.                                             http://www.cityofpalmdesert.org/
Whenever I have free time I like to spend it with my family. I
                                                                   Greater Palm Springs Convention & Visitors Bureau
manage to wake up early to get the day started with a good
                                                                   https://www.visitgreaterpalmsprings.com/
workout, which is one of my passions. I try to stay active in
fitness so that I can keep up with my kids. Another passion        BNP Paribas Open (Tennis) March 4 – 17, 2019
of mine is boxing. I love the sport and I boxed when I was         Indian Wells, CA
younger. My parents decided to put me in the sport due to
the city we lived in at the time was very rough. I had a dream     StageCoach: April 26 – 28, 2019
of becoming a pro boxer but unfortunately reality sets in and      Empire Polo Field, Indio CA
dreams become that; dreams. I still every now and then, head
                                                                   Indio: City of Festivals
on over to the boxing gym to get a good work out.
                                                                     • Riverside County Fair and National Date Festival
I look forward to meeting you all as you check into the resort.
                                                                       February 15th – 24th, 2019
Alejandra Casarrubias                                               • Rhythm, wine and Brews Experience
                                                                       March 2nd, 2019
                         I was born in Cuernavaca Morelos,          • Coachella Valley Music and Arts Festival
                         Mexico. I’ve lived in the Coachella           April 12th – 14th and 19th – 21st, 2019
                         Valley since 2000. I had previously        • Stagecoach Country Music Festival
                         worked at Desert Breezes for about            April 26th – 28th, 2019
                         two years (2014-2016) as a front
                                                                   If you can’t find the activity you are looking for
                         desk agent, and I am happy to be
                                                                   we will be happy to help you search. Just call and
                         part of the Desert Breezes family
                                                                   speak with one of our associates at the resort.
                         once more.
                     In my free time I enjoy hiking. Two
                     of my favorite hiking trails are
                                                                             760-345-2637
                     Painted Canyons in Mecca and Big
Morongo preserve in Morongo Valley.
Aside from hiking I like photography, reading, and Art.
A year from now I hope to go back to school to finish my
degree in Biochemistry.
I look forward to welcoming our guests and owners at this
beautiful resort.
President's Message - Desert Breezes Resort
Bonus Time
What is “Bonus Time”? Bonus Time is additional
resort time, subject to availability, which you can
use to enjoy even more days at Desert Breezes!

Here is a summary of how it works:
 • Requests for Bonus Time must be received no
   more than 60 days in advance of your desired
   arrival date
 • Reservations are made on a first-come, first-
   served basis
 • The cost for the unit is $70 (mini), $85 (1
   bedroom), or $100 (2 bedroom) per night plus
   tax (prices are subject to change at any time)
 • You must be current on your maintenance fees
 • Subject to availability of space
 • Stay must be a minimum of 2 nights – but there
   is no maximum stay

              Breezes Time
What is “Breezes Time”? Just like Bonus Time,
Breezes Time allows you to stay longer at the
resort – but for an additional 7 nights instead of
just a night or two.

Here is a summary of how it works:
  • Requests for Breezes Time must be received
    no more than six months in advance of your
    desired arrival date
  • Reservations are made on a first-come, first-
    served basis
  • The cost for the unit is its maintenance fee,
    plus $10 non-refundable reservation fee
  • You must be current on your maintenance fees
  • Subject to availability of space
  • Stay must be for 7 consecutive nights

All revenues generated from Bonus Time and
Breezes Time go directly to your association, so
this is a great way to support your resort. For more
information, please contact the Trading Places
Owner Services department at 800-817-4653
extension 1.

                Split Weeks
Do you know that you can split your week?
You are welcome to split your seven days into a
weekend stay and a mid-week stay. There is a $35
fee to split your week, but you then have the option
to stay with us twice. Please call the Owner Services
department if you are interested.
sit
         Depo ve
         n d recei
       a       U   S
            BON !*
        2P r o m
                S
            WEEKde:
                 o co
                    L19
              TPIN

Trading Places Classic Benefits:
  • Free Membership
  • Low Exchange Fees
  • Hundreds of Resorts
                                   Exclusive Benefits for
  • Season/Unit Upgrade
  • Access to Hot Deals -

                                         Managed Resorts Owners
    Weekly Rentals
  • And More!

  Want more out of your            FREE!
                                   Trading Places Classic Membership.
  exchange membership              Enjoy checking availability and exchanging

           Join                    your week with zero membership fees.

                                   2-for-1!
                                   Bonus weeks. Earn a bonus week with
                                   each deposit and double your vacation.
 Prime Members enjoy all the       FREE!
 benefits of Classic, plus these
                                   Guest certificates. Give the gift of travel
 benefits::
                                   to your family and friends. ($39 value)
 • Discounted Exchange Fees
   (Save $25)                      WOW!
 • Discounted Unit Upgrade Fees    Resorts-to-Ports. Leverage your
   (Save $40)
                                   timeshare week towards the perfect cruise.
 • Discounted Season Upgrade
   Fees (Save 50%)                 Take advantage of your exclusive benefits today.‥
                                   Call your Vacation Specialists!
                                   800.365.7617
                                   Contact us anytime with questions about our Classic and Prime exchange programs.
                                   Trading Places representatives are available Monday-Friday from 7:00-6:00
                                   and Saturday from 8:00-4:00 PT.

                                   www.tradingplaces.com • exchange@tradingplaces.com
                                   *Deposit Promotion Terms & Conditions
                                   Use Promo Code: TPINL19. Valid for new deposits only. Deposit your Unit Week by 12/31/2019 and at
                                   least 60 days prior to your Unit Week arrival date to receive two Bonus Weeks, for a total of three weeks
                                   of usage. Each Bonus Week is subject to a $229 service fee and valid for a reservation in a Unit up to the
                                   same size as the original Unit Week deposited. Each Bonus Week expires one year from the arrival date of
                                   original Unit Week deposited. Offer is based on availability, not combinable with other offers, and is subject
                                   to change without notice.
PRESORTED
                                                                                                                                                      FIRST-CLASS MAIL
  25510 Commercentre Drive, Suite 100                                                                                                                 U.S. POSTAGE PAID
                                                                                                                                                      BELLINGHAM, WA
        Lake Forest, CA 92630
                                                                                                                                                       PERMIT No. 114
     Write to board members c/o TPI at the above address.

     Front Desk:                                 760-345-2637
     Resort Fax:                                 760-345-9718
     Desert Breezes Sales:                       866-898-7413
     E-mail:                            dbr@tradingplaces.com
     Website:                        www.desertbreezesresort.com
   The Desert Breezes Resort disclaims any responsibility for claims made or
     the performance of goods and services advertised in this newsletter.

OWNER SERVICES
800-817-4653 ext. 1 | ownerservices@tradingplaces.com
• Book use time       • Bank your week (TPI, RCI, II)
• Book bonus time     • Inquire about your contract
• Learn booking rules • Pay maintenance fees

Important Maintenance Fee Information
Regular association dues are billed annually and are due/payable per your       Board Meeting Dates at the Resort
ABC policy on November 1st. A statement is mailed to you as a courtesy;
                                                                                               Wednesday, January 30, 2019 at 10:00 a.m.
non-receipt of a statement does not relieve you of your financial obligation.
                                                                                                 Wednesday, April 10, 2019 at 10:00 a.m.
Pay Online at www.desertbreezesresort.com/pay
                                                                                                  Thursday, July 18, 2019 at 10:00 a.m.
Questions about your Maintenance Fees or Assessment                                                 Friday, July 19, 2019 at 10:00 a.m.
Billings? Call the Accounting Department at 800-817-4653                                         Friday, November 1, 2019 at 10:00 a.m.
ext. 7 or e-mail billings@tradingplaces.com                                       HOA Meeting: Saturday, November 2, 2019 at 10:00 a.m. to include lunch

EXCHANGE
800-817-4653 ext. 3 | exchange@tradingplaces.com                                A message from your friendly
• Low exchange fees & great destinations
• ONLINE exchange option 24/7
www.tradingplaces.com/EXCHANGE
                                                                                Owner Services Vacation Specialists
                                                                                Hello! We are your Owner Services Vacation Specialists and we are available
                                                                                to assist you in getting the most out of your vacation ownership. If you are not
TRAVEL & CRUISE                                                                 planning to travel on your week to Desert Breezes and would like to deposit it
800-817-4653 ext. 6 | travel@tradingplaces.com
                                                                                with an exchange company, make sure you plan early, as all reservations are
• Air, car, hotel, cruise, and vacation packages
www.tradingplaces.com/TRAVEL CST # 1008862-10
                                                                                subject to availability! Please call us to confirm your reservation plans for your
                                                                                week(s), 800-817-4653 ext 1 or email ownerservices@tradingplaces.com.
RENTAL                                                                          Did you know?
800-817-4653 ext. 4 | rentals@tradingplaces.com                                 In order to bank/deposit a week, most exchange companies (TPI, Interval
• List your DBR unit for rent                                                   International, or RCI) require a specific lead time for unrestricted exchange
• Up to 70% off last-minute vacation rentals
                                                                                terms. The earlier you deposit the better your chances will be to receive
www.tradingplaces.com/HOTDEALS
                                                                                flexibility with your exchange options.
PROPERTY MANAGEMENT                                                             Steps to banking/depositing your week for exchange:
As your management company, Trading Places is dedicated to making                 1. Call Trading Places International Owner Services department to request a
your property the best it can be. Please feel free to contact us at any time.     reservation for deposit
                                                                                  2. Pay your corresponding maintenance fees for the week you want to bank/
PET POLICY                                                                        deposit
No animals or pets of any kind are allowed in any unit or upon any                3. Contact the exchange company of your choice and give them your Desert
portion of the Desert Breezes Resort Timeshare property.                          Breezes reservation
                                                                                  Please note: An owner services representative is able to facilitate your
                                                                                  deposit should you elect to use Trading Places Exchange.
                                                                                  4. Make sure you receive a confirmation directly from the exchange company
                                                                                  in writing confirming your week has been successfully banked/deposited.
                                                                                If you have any questions on this process or on other options for your week
                                                                                please feel free to contact Owner Services at 800-817-4653, ext 1 or email
                                                                                ownerservices@tradingplaces.com.
You can also read