President's Message - Desert Breezes Resort
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2019, Issue 1 “A Resort of International Distinction” Owner’s Journal President’s Message As your “representative” on the staff will be getting new pictures Desert Breezes Masters board, taken of themselves so you, as I would like to share with you a owners, can identify them when few new construction projects you see them on the property. that we, Desert Breezes, are working on with the Master My one comment to all owners: Board to finish throughout the while on the property, when property. Both gate entrances you see something wrong, say were re-done, all our streets something to the staff or the will get a facelift (Slurry Coat) board. By continually doing this, in April and the guard shacks we will spend less money in the at both gates will be getting a long run. Please also turn in facelift. your comment cards, the board reads every one of them. Our board is working very close together to finish more of the Thank you and looking forward interiors of the units along with to another great year. getting new doors to meet all required handicap rules at the Thank you, front entrance. Our board and Brian Bowcock, President Happy Guest & Owner Comments “Primarily, Emily Pangilinan at check in and throughout the stay! She’s a ‘natural’ at hospitality, organized and intelligent! Other staff is helpful and pleasant. Housekeepers were awesome! Thx to Al Hippe at managers meeting. He’s very present, down to earth and instills confidence as a manager!” “Loved that we had a view of the fountain and mountains thru the kitchen. Everything was great and wonderful getaway.” “Wendy Cham, Yesenia, Daniella, Braulio, Isaac, Don Jaime and Kenny were very helpful” “I enjoyed my stay I would love to come back again, great wonderful staff.” “Great place for a family. We always look for a family room at this place when we come to Palm Springs. The staff, food and service are great. The rooms are huge and there was enough room for the whole family.”
General Manager’s Message As we close out another year, it is time to reflect and give thanks to the achievements we have accomplished in 2018. New sofas and chairs with New sofas and chairs with new accent wall color new accent wall color • New sofas and chairs in 25 rooms. (Buildings 1 – 4) I have placed an order for 25 more units of sofas and chairs. They will be delivered in early 2019. • We installed carpet in all units upstairs. • We finished adding a 2nd TV in all two-bedroom units. • We added a new poolside shower that is also ADA accessible. • We added an accent wall behind the new sofa. • We added décor to 12 two-bedrooms with bookcases. New stoves for Building 9 New patio sets for Building 10 • We added new glass top stoves for Building 10. • We replaced a new patio set for Building 1. • We have replaced about 20 old Westinghouse TV’s that required two remotes with new 50-inch TV’s in • We did achieve Hospitality status from RCI. It is the rooms left. All TVs are now controlled by one our goal to regain Gold Crown status for RCI in remote. (No more remote for cable box and one 2020. for TV) • The Master’s Association laid new asphalt for Calle • We have set a date for a chiller to be installed Las Brisas S, the road in front of the resort and to to the main pool in April and or early May of the main Clubhouse. They also plan to slurry seal 2019. This chiller will keep the pool water the property in late April and or early May, which temperature cool and refreshing. Before, we will include all streets, parking and RV parking. continue to get complaints about how hot the Below is the list of plans and completed projects we pool water temperature is, compared to a bathtub have for 2019. temperature. This new chiller will chill the water to a perfect 80 degrees. • We have already installed new stoves in Building 9. (see photo) • New Lobby exit and game room doors will be installed in February 2019. The door near the • We have purchased new patio sets for Building 10. fire pit will be an automatic door to meet ADA (see photo) specifications. • Spa 5 and Spa 8 have been resurfaced with new plaster and tile. • We are waiting on the delivery of sofas and chairs for 25 more rooms. They should arrive in April or May. We are committed to improving and maintaining our beautiful resort. We are just a phone call away if you need assistance regarding your future and upcoming reservations.
Staff Spotlight Alejandra Casarrubias and Angel Silva are both new Your Desert Breezes addition to the Front desk department. Many of you might remember Alejandra as she has returned after a Timeshare Board short absence. Please welcome our new associates. of Directors Angel Silva President: Brian Bowcock I currently work two jobs to provide Vice President: Clarke Schlabach for my family. I have two beautiful Treasurer: John Middleton children; a boy and a girl. I am married Secretary: Dorothy Fazio to my beautiful wife who is currently Director: Jacques Peeters going to school full time to get her Bachelor of Arts degree. I have been in the hospitality industry for over four years now. I have always Upcoming Events and worked, even at a young age, but I never knew of what I wanted to do as far as a career. I am hoping to go Local Activities back to school and earn my degree in hospitality. My primary There is so much to do and see in Palm Desert job at Wordmark by Wyndham has taught me a lot. It has the best way we can cover all activities is for us taught me self-discipline, it has improved my character and to provide local websites. social skills. I love what I do and love to work with my team at City of Palm Desert Desert Breezes Resort. http://www.cityofpalmdesert.org/ Whenever I have free time I like to spend it with my family. I Greater Palm Springs Convention & Visitors Bureau manage to wake up early to get the day started with a good https://www.visitgreaterpalmsprings.com/ workout, which is one of my passions. I try to stay active in fitness so that I can keep up with my kids. Another passion BNP Paribas Open (Tennis) March 4 – 17, 2019 of mine is boxing. I love the sport and I boxed when I was Indian Wells, CA younger. My parents decided to put me in the sport due to the city we lived in at the time was very rough. I had a dream StageCoach: April 26 – 28, 2019 of becoming a pro boxer but unfortunately reality sets in and Empire Polo Field, Indio CA dreams become that; dreams. I still every now and then, head Indio: City of Festivals on over to the boxing gym to get a good work out. • Riverside County Fair and National Date Festival I look forward to meeting you all as you check into the resort. February 15th – 24th, 2019 Alejandra Casarrubias • Rhythm, wine and Brews Experience March 2nd, 2019 I was born in Cuernavaca Morelos, • Coachella Valley Music and Arts Festival Mexico. I’ve lived in the Coachella April 12th – 14th and 19th – 21st, 2019 Valley since 2000. I had previously • Stagecoach Country Music Festival worked at Desert Breezes for about April 26th – 28th, 2019 two years (2014-2016) as a front If you can’t find the activity you are looking for desk agent, and I am happy to be we will be happy to help you search. Just call and part of the Desert Breezes family speak with one of our associates at the resort. once more. In my free time I enjoy hiking. Two of my favorite hiking trails are 760-345-2637 Painted Canyons in Mecca and Big Morongo preserve in Morongo Valley. Aside from hiking I like photography, reading, and Art. A year from now I hope to go back to school to finish my degree in Biochemistry. I look forward to welcoming our guests and owners at this beautiful resort.
Bonus Time What is “Bonus Time”? Bonus Time is additional resort time, subject to availability, which you can use to enjoy even more days at Desert Breezes! Here is a summary of how it works: • Requests for Bonus Time must be received no more than 60 days in advance of your desired arrival date • Reservations are made on a first-come, first- served basis • The cost for the unit is $70 (mini), $85 (1 bedroom), or $100 (2 bedroom) per night plus tax (prices are subject to change at any time) • You must be current on your maintenance fees • Subject to availability of space • Stay must be a minimum of 2 nights – but there is no maximum stay Breezes Time What is “Breezes Time”? Just like Bonus Time, Breezes Time allows you to stay longer at the resort – but for an additional 7 nights instead of just a night or two. Here is a summary of how it works: • Requests for Breezes Time must be received no more than six months in advance of your desired arrival date • Reservations are made on a first-come, first- served basis • The cost for the unit is its maintenance fee, plus $10 non-refundable reservation fee • You must be current on your maintenance fees • Subject to availability of space • Stay must be for 7 consecutive nights All revenues generated from Bonus Time and Breezes Time go directly to your association, so this is a great way to support your resort. For more information, please contact the Trading Places Owner Services department at 800-817-4653 extension 1. Split Weeks Do you know that you can split your week? You are welcome to split your seven days into a weekend stay and a mid-week stay. There is a $35 fee to split your week, but you then have the option to stay with us twice. Please call the Owner Services department if you are interested.
sit Depo ve n d recei a U S BON !* 2P r o m S WEEKde: o co L19 TPIN Trading Places Classic Benefits: • Free Membership • Low Exchange Fees • Hundreds of Resorts Exclusive Benefits for • Season/Unit Upgrade • Access to Hot Deals - Managed Resorts Owners Weekly Rentals • And More! Want more out of your FREE! Trading Places Classic Membership. exchange membership Enjoy checking availability and exchanging Join your week with zero membership fees. 2-for-1! Bonus weeks. Earn a bonus week with each deposit and double your vacation. Prime Members enjoy all the FREE! benefits of Classic, plus these Guest certificates. Give the gift of travel benefits:: to your family and friends. ($39 value) • Discounted Exchange Fees (Save $25) WOW! • Discounted Unit Upgrade Fees Resorts-to-Ports. Leverage your (Save $40) timeshare week towards the perfect cruise. • Discounted Season Upgrade Fees (Save 50%) Take advantage of your exclusive benefits today.‥ Call your Vacation Specialists! 800.365.7617 Contact us anytime with questions about our Classic and Prime exchange programs. Trading Places representatives are available Monday-Friday from 7:00-6:00 and Saturday from 8:00-4:00 PT. www.tradingplaces.com • exchange@tradingplaces.com *Deposit Promotion Terms & Conditions Use Promo Code: TPINL19. Valid for new deposits only. Deposit your Unit Week by 12/31/2019 and at least 60 days prior to your Unit Week arrival date to receive two Bonus Weeks, for a total of three weeks of usage. Each Bonus Week is subject to a $229 service fee and valid for a reservation in a Unit up to the same size as the original Unit Week deposited. Each Bonus Week expires one year from the arrival date of original Unit Week deposited. Offer is based on availability, not combinable with other offers, and is subject to change without notice.
PRESORTED FIRST-CLASS MAIL 25510 Commercentre Drive, Suite 100 U.S. POSTAGE PAID BELLINGHAM, WA Lake Forest, CA 92630 PERMIT No. 114 Write to board members c/o TPI at the above address. Front Desk: 760-345-2637 Resort Fax: 760-345-9718 Desert Breezes Sales: 866-898-7413 E-mail: dbr@tradingplaces.com Website: www.desertbreezesresort.com The Desert Breezes Resort disclaims any responsibility for claims made or the performance of goods and services advertised in this newsletter. OWNER SERVICES 800-817-4653 ext. 1 | ownerservices@tradingplaces.com • Book use time • Bank your week (TPI, RCI, II) • Book bonus time • Inquire about your contract • Learn booking rules • Pay maintenance fees Important Maintenance Fee Information Regular association dues are billed annually and are due/payable per your Board Meeting Dates at the Resort ABC policy on November 1st. A statement is mailed to you as a courtesy; Wednesday, January 30, 2019 at 10:00 a.m. non-receipt of a statement does not relieve you of your financial obligation. Wednesday, April 10, 2019 at 10:00 a.m. Pay Online at www.desertbreezesresort.com/pay Thursday, July 18, 2019 at 10:00 a.m. Questions about your Maintenance Fees or Assessment Friday, July 19, 2019 at 10:00 a.m. Billings? Call the Accounting Department at 800-817-4653 Friday, November 1, 2019 at 10:00 a.m. ext. 7 or e-mail billings@tradingplaces.com HOA Meeting: Saturday, November 2, 2019 at 10:00 a.m. to include lunch EXCHANGE 800-817-4653 ext. 3 | exchange@tradingplaces.com A message from your friendly • Low exchange fees & great destinations • ONLINE exchange option 24/7 www.tradingplaces.com/EXCHANGE Owner Services Vacation Specialists Hello! We are your Owner Services Vacation Specialists and we are available to assist you in getting the most out of your vacation ownership. If you are not TRAVEL & CRUISE planning to travel on your week to Desert Breezes and would like to deposit it 800-817-4653 ext. 6 | travel@tradingplaces.com with an exchange company, make sure you plan early, as all reservations are • Air, car, hotel, cruise, and vacation packages www.tradingplaces.com/TRAVEL CST # 1008862-10 subject to availability! Please call us to confirm your reservation plans for your week(s), 800-817-4653 ext 1 or email ownerservices@tradingplaces.com. RENTAL Did you know? 800-817-4653 ext. 4 | rentals@tradingplaces.com In order to bank/deposit a week, most exchange companies (TPI, Interval • List your DBR unit for rent International, or RCI) require a specific lead time for unrestricted exchange • Up to 70% off last-minute vacation rentals terms. The earlier you deposit the better your chances will be to receive www.tradingplaces.com/HOTDEALS flexibility with your exchange options. PROPERTY MANAGEMENT Steps to banking/depositing your week for exchange: As your management company, Trading Places is dedicated to making 1. Call Trading Places International Owner Services department to request a your property the best it can be. Please feel free to contact us at any time. reservation for deposit 2. Pay your corresponding maintenance fees for the week you want to bank/ PET POLICY deposit No animals or pets of any kind are allowed in any unit or upon any 3. Contact the exchange company of your choice and give them your Desert portion of the Desert Breezes Resort Timeshare property. Breezes reservation Please note: An owner services representative is able to facilitate your deposit should you elect to use Trading Places Exchange. 4. Make sure you receive a confirmation directly from the exchange company in writing confirming your week has been successfully banked/deposited. If you have any questions on this process or on other options for your week please feel free to contact Owner Services at 800-817-4653, ext 1 or email ownerservices@tradingplaces.com.
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