Premier Overview Transform the way you purchase IT - Dell
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
Digital Transformation through eCommerce Dell offers you a suite of online solutions allowing you to purchase, track, and manage your IT assets more efficiently through all phases of product ownership. Core eBusiness Solutions Add-on Solution E2E Solution Solution 1 Solution 2 Procurement Integration Premier Global Portal An end to end solution that streamlines your Local eCommerce Global eCommerce Integrated eCommerce procurement journey and enables your digital • Customized procurement • Single destination for global • Integrates your procurement transformation. platform for local needs procurement needs system (ERP) with Dell’s Premier Page or Global Portal • Access to complete line of • Global product standards products and services with Global pricing • Eliminates double data entry • Competitive pricing via • Localized currency and • Streamlines order flow centrally managed catalogs product options • Maximizes ERP investment • Robust tracking and • Global order tracking and reporting capabilities reporting 2 of 18 © Copyright 2020 Dell Inc.
Premier provides you with a customized, secure online toolset for purchasing, reporting and product support, all backed by a dedicated account team. Reliable, efficient and available 24/7. 3 of 18 © Copyright 2020 Dell Inc.
Why Premier ? Dell Premier offers Dell customers the most efficient way to procure the technologies they need to drive their business’s digital transformation. One Stop Procurement Customized for You Easy Tracking Scalable Solution Premier.dell.com is available Populate with standard Track orders Complete solution for your 24/7. configurations for different global end-to-end electronic departments and specific user Proof of delivery procurement process. groups. Authenticated and secure Purchase history reports Premier delivers simple Control what users can see – workflow functionality via the Shop Dell's System & Software products, reporting, payment Asset Register showing 3+ years web or can be upgraded to link and Peripherals catalogues as methods, etc. of order history into your ERP system. well as Standard Configurations Control what users can do – Online invoices Dell Premier integrates with Save time and hassle with Quote, Buy, add others etc. most ERP systems at any time simple, user-friendly tools. Image watch / product roadmap during deployment or Manage addresses detail sustainment. 4 of 18 © Copyright 2020 Dell Inc.
High-Level Features Thoughtfully designed to help you run your business Catalogs Access Full Catalog and/or Software & Peripherals Catalogs My Tools provides Can set Standard easy access to the Configurations or Standard Configurations most commonly Quotes as landing View your agreed upon configurations at used tasks. page. your own pricing Groups and User Roles Customize what users can see and do Premier Homepage Reporting Find the right ink, Easily access the memory, batteries Premier Notification Access real-time order status, online and parts for your invoices and purchase history details Center Dell products. Track and Manage Orders Receive order notifications Account Team Information Find the right contacts for your needs 5 of 18 © Copyright 2020 Dell Inc.
Premier Notifications Center Stay up-to-date with latest updates and enhancements Our messaging center provides you with relevant and timely updates regarding • Order Status • Products • eQuotes • Account Team • Feature changes 6 of 18 © Copyright 2020 Dell Inc.
Customize Purchasing A Premier site that enforces your organisation's preferred products and services while maintaining purchasing consistency. 7 of 18 © Copyright 2020 Dell Inc.
Dell Standard Configurations Optimized for a great experience. ✓ Customized pricing ✓ Agreed upon products ✓ Custom Services Add multiple selected Real-time filtering search to configurations to Cart and quickly find a configuration. proceed to eQuote creation or checkout. The “Quick Specs” link makes Notifications per item when a it easy to view the complete standard configuration is standard configuration. about to be or has retired. 8 of 18 © Copyright 2020 Dell Inc.
Explore Products Obtain detailed information on products and solutions so you can explore options and decide what’s best for your organisation. 9 of 18 © Copyright 2020 Dell Inc.
Dell Catalogs Designed to be intuitive. Systems Store Powerful Assisted Navigation: ✓ Displays a complete line of Dell branded systems (notebooks, Multiple refiners to find the right desktops, workstations, servers & products for your business needs. storage) Software & Peripherals Store ✓ Offers a wide variety of 3rd party and Dell branded items to select from Images to explore available models Only available If your organization has approved catalog ordering in addition to your standards 10 of 18 © Copyright 2020 Dell Inc.
Compare Products with ease What you need is now at your fingertips. “Add to Compare” and quickly determine which is best for your needs. New fly-out toolbar to view a side-by- side comparison of product specifications. Only available If your organization has approved catalog ordering in addition to your standards 11 of 18 © Copyright 2020 Dell Inc.
Track & Manage Manage users with ease, plus control, track orders and download Account history, all with robust reporting. 12 of 18 © Copyright 2020 Dell Inc.
Track your orders with ease Get automatic email notifications 1 Order Acknowledgement Notifies you that your order has 2 Order Confirmation Includes order information, such 3 Order Ship Notification Lets you know your order is on been received by Dell as Dell order number and its way estimated ship date 13 of 18 © Copyright 2020 Dell Inc.
Track your orders with ease Get tracking information and review previous orders • Quickly check the status of your orders. • Access order status details within the past 2 years by customizing the filter drop down menu options. • Manage your orders with ease (view packing slip, request an invoice, initiate returns…) under “Actions”. • Click on the order number to access more useful links (contact customer support, print....) at the order detail level. 14 of 18 © Copyright 2020 Dell Inc.
Dell Premier Reports A powerful reporting tool at your fingertips The Premier Reporting tool has been developed as an exclusive service for our Premier customers. It provides you with a variety of options relating to current and past Dell purchases. 15 of 18 © Copyright 2020 Dell Inc.
Manage and Control Users Control what users see and do Access GROUPS Control what Users SEE • Available Catalogs • Individual Standard Configurations • Payment Types • Shipping Methods • Reporting User ROLES Control what Users DO • Buy versus Shop • Ability to see E-Quotes • Ability to manage Users 16 of 18 © Copyright 2020 Dell Inc.
Getting Started Contact your Dell Account Team • Secure, 24/7 accessibility • Customized information, controlled access • Your products at your price • Streamlined purchasing experience • In-depth reporting capabilities • Award-winning online technical support • Shorter order cycles and fewer errors • Easy to learn, use and implement Cost: Dell does not charge for a Premier Page set-up 17 of 18 © Copyright 2020 Dell Inc.
You can also read