PPE: ARE YOU SAFE? ADAPTING TO THE NEW NORMAL: SPECIALTIES SPEAK OUT - Royal College of Nursing
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PPE: ARE YOU SAFE? KINDNESS IS KEY TO ADAPTING TO THE NEW NIGHTINGALE LEGACY PROTECTING YOUR NORMAL: SPECIALTIES LIVES ON AFTER MENTAL HEALTH SPEAK OUT 200 YEARS P10 P12 P14 P16 ISSUE NO. 387 MAY 2020 RCN.ORG.UK/BULLETIN
2 HELP AND ADVICE Your COVID-19 questions answered Have you got a question about COVID-19 and how it affects you? See our online advice guide for all our latest information on issues related to the pandemic. It includes frequently asked questions on topics including: • redeployment • self-isolation • PPE shortages • pregnancy • sick pay • underlying health conditions • COVID-19 testing • school closures. Answers are provided by RCN advisers in public health, infection control and employment relations Visit rcn.org.uk/covid-19-advice Always here for you Staff at RCN Direct are here to provide you with the help you need at this crucial time. We’re continually updating our online advice guide in response to your queries and concerns. If you can’t find what you're looking for, the best way to contact us is online at rcn.org.uk/get-help RCN.ORG.UK/BULLETIN RCN BULLETIN MAY 2020
EDITORIAL 3 Please note: This issue of RCN Bulletin went to press on 24 April. For the latest information from the RCN, visit rcn.org.uk ‘We’ll build a better future for nursing to honour those we’ve lost’ A special thanks for reading RCN Bulletin again Protective equipment is still the biggest this month – the team works hard to make challenge for many of our members – seeing The RCN represents nurses sure members can see at a glance the support it run out or fear that it soon will. I’ve spent and nursing, promotes we can provide for you. As your union and days on the phone to ministers and officials, excellence in practice and professional body, the RCN represents nursing sharing what you’ve told me. I won’t go easy shapes health policies. staff from across the UK in discussions with on them until our members tell me it’s sorted. Editor: Kim Scott governments, agencies and employers – to Email: bulletin@rcn.org.uk amplify your voice and get it heard. My heart sinks a little further with every Web: rcn.org.uk/bulletin announcement that one of our own has lost Address: 20 Cavendish Square, I’ve talked to more nursing staff, from every their life – some nursed by their colleagues. London W1G 0RN country and setting, in the last six weeks This week’s silence, after weeks of clapping, Nurse recruitment advertising than at any other time. And, in their different showed the public gratitude and determination Tel: 020 8423 1333 voices, there’s the same mix of fear and to remember our nursing staff. No words Email: advertising@rcni.com determination. We’ve never known anything here from me can do justice to their work and Acceptance of an advertisement of this magnitude in our professional or sacrifice. They have my eternal thanks and, does not constitute an personal lives. But, against the odds, nursing what’s more, a commitment to build a better endorsement of a product, staff are still managing to be that reassuring future for nursing in their honour. service or company, either by face of health care – a testament to your skill the RCN or RCN Publishing. and composure. For RCN country and regional contact details visit rcn.org.uk But what do we do when that face is covered? © Copyright 2020. RCN I got the answer last week when I worked a Publishing Company Limited and shift at the Nightingale in London. Smize: The Royal College of Nursing. to smile with your eyes. The protective Printed on 100% recycled paper manufactured in the UK. equipment we’re wearing is vital but takes a little humanity away from the job. I was RCN members illustrated on delighted when I saw nurses putting their face the cover by Jenny Robins Dame Donna Kinnair and first name on the front of their gowns too. RCN Chief Executive & General Secretary RCN BULLETIN MAY 2020 RCN.ORG.UK/BULLETIN
4 NEWS Support for members working in care homes 10k join temp register We’ve set up a new support network We’re also fighting to ensure members in More than 10,000 people have joined the for members working in care homes, care homes, and the wider social care sector, NMC’s COVID-19 temporary register since who we know are facing incredible across the UK get the personal protective it opened at the end of March. The register challenges during the COVID-19 equipment (PPE) and support they need. was recently extended to include former crisis. The network, which is open nurses and midwives who voluntarily left to nursing staff caring for all ages Commenting on the PPE supply issues in the profession between three and five years and clinical needs, includes a private care homes, RCN Scotland Director and ago, and UK-based nurses and midwives Facebook group where members Independent Sector Lead Theresa Fyffe, said: with overseas qualifications awaiting their can talk to others working in similar “Every minute we wait for this to be resolved final examination to join the permanent settings, share good practice and raise is a minute too long. All staff, no matter register. More than 22,000 nursing and concerns. Visit facebook.com/groups/ where they work, must feel safe. We will midwifery students have opted to take RCNCareHomeNetwork/ continue to raise this issue until it is sorted.” extended clinical placements as part of the NMC’s efforts to bolster the workforce. Visit tinyurl.com/nmc-temp-register Nation honours nursing staff who’ve died Author Christie Watson is one of thousands returning to nursing Return to practice network We've established a new network to support nurses returning to clinical practice during the pandemic. The network will provide a safe space to connect and share professional concerns or questions. Email return.practice@rcn.org.uk to join. A minute’s silence was held on RCN Chief Executive & General Secretary International Workers’ Memorial Day for Dame Donna Kinnair said: “The silence is Share your stories to nursing staff who’ve died with COVID-19. The silence was observed at 11am on a poignant reminder of the risks nursing staff run to keep us safe and is a show of help us influence Tuesday 28 April, honouring health, care respect for those who’ve paid the very We’re keen to hear your experiences of and other key workers who’ve suffered highest price. Their loved ones must know nursing during the COVID-19 pandemic the fatal consequences of contracting the the levels of gratitude we feel as a nation.” so we can support you more effectively virus. Across the country, politicians, and increase our influence when talking employers, people at work and those in Dame Donna has written to the prime to politicians, officials and employers. their homes joined the tribute. minister demanding immediate clarity Whatever the key issue is for you and on death in service benefits and financial your workplace, you can tell us about it The RCN led the call for the minute’s support for families of nursing staff who’ve by completing our short form at silence, joining forces with the Royal died due to COVID-19. We’re calling for tinyurl.com/rcn-share-your-story. College of Midwives and UNISON. benefits to be provided retrospectively, We’re running a slightly different project Flags at the RCN’s headquarters were from the start of the pandemic, and to in Northern Ireland. Visit tinyurl.com/ flown at half-mast. apply to all health and care staff. rcn-sensemaker to find out more. RCN.ORG.UK/BULLETIN RCN BULLETIN MAY 2020
NEWS 5 PPE remains top priority as survey reveals ‘gut- wrenching shortages’ Special plans to show thanks on Nurses’ Day Nurses’ Day takes place on 12 May to mark the birth of Florence Nightingale 200 years ago. In light of the COVID-19 pandemic, we’re making special plans to shine a light on your work and say thanks. We’re calling on the public to get involved and urging you to show yourself a little love at this extremely challenging time. Visit rcn.org.uk/nursesday to find out more. ‘Sensitivity and kindness must prevail’ We've created new palliative care guidance to support you during this unprecedented time of increased deaths due to COVID-19. It says that advance care planning is vital to ensure people who are or who may become palliative during the pandemic have an opportunity to discuss their wishes. We’re continuing to push for proper access to PPE as Carolyn Doyle, RCN Professional Lead thousands of you tell us you’re being asked to work without for Community and End of Life Care, said: “Conversations with people who the right equipment or reuse items marked as ‘single-use’ are approaching the end of their life are not always easy, but they are necessary. Our survey, conducted over the Easter unmask the gut-wrenching shortages weekend, showed that half of nursing nursing staff are dealing with in all health “As a result of COVID-19, life expectancy staff have felt pressure to carry out care settings. It is little wonder they are may be shorter than previously expected their work without the levels of in such fear for their own safety and that and people and their families should, protection set out in official guidance. of their patients. This crisis is taking the as far as possible, be prepared for this. This includes those working in the most lives of nursing staff, and their colleagues Sensitivity and kindness must prevail, high-risk environments, such as areas feel they’ve been left exposed. All decision and dignity, respect and compassion where patients with or suspected of makers involved here need to get an must remain at the core of the delivery of having COVID-19 are being treated urgent grip on the situation. Nursing staff end of life care.” on ventilators. just want to do their jobs – they must be given protection in order to do so.” Visit tinyurl.com/covid-19- We’ve shared the results directly with palliative-care (scroll to the drop- associated government agencies and You can read the full report on our down menu at the bottom) to find out regulators, including the Health and survey, which was completed by almost more. For information on verification Safety Executive (HSE). 14,000 members, on our website at of death, DNACPR recommendations, rcn.org.uk/publications (code: 009 and links to further helpful information, Commenting on the survey results, RCN 235). We’ll be running the survey again visit tinyurl.com/covid-19-dnacpr Chief Executive & General Secretary soon to collect further data on PPE and Dame Donna Kinnair said: “These figures COVID-19 testing across the UK. RCN BULLETIN MAY 2020 RCN.ORG.UK/BULLETIN
6 NEWS RCN Foundation launches COVID-19 support fund for nursing staff particularly those based in intensive care units, about the psychological impact of caring for patients affected by COVID-19. We expect to see this increase so working with our partners, we’ll ensure the workforce receives the mental health and wellbeing support it needs during this time.” Since the pandemic began, there has been an increase in calls and emails to the RCN Foundation from individuals and companies offering funds to support nursing staff. All online donations made to the provision of emergency the charity before 1 June will hardship funds, making “We’ve been really heartened by go towards this urgent fund financial awards quickly to staff members of the public who’ve experiencing economic difficulty. contacted us to say they’d like to As the COVID-19 crisis deepens, We’ll ensure help,” added Deepa. “People are the RCN Foundation has The fund will also be used to the workforce recognising that this profession launched a support fund to provide psychological support to receives the is taking the brunt of the current respond directly to the challenges frontline care staff. mental health crisis and want to be standing faced by nurses, midwives and wellbeing shoulder to shoulder with them.” and health care assistants. RCN Foundation Director support it needs It will provide practical and Deepa Korea said: “We’re Find out more at psychological support, including already hearing from nurses, rcnfoundation.rcn.org.uk NHS choir tops Carmel’s audio diary documents pandemic life the charts Orthopaedic nurse and RCN The NHS Voices of Care Choir steward Carmel O’Boyle has has teamed up with Captain recorded an audio diary of how Tom Moore and singer Michael COVID-19 has had an impact Ball to reach the top of the UK on her life. charts, with their cover of You'll Never Walk Alone. The entries, recorded over four weeks, chart her decision to The single was released on move out of her family home, 17 April and shot up the dealing with the first deaths on charts, with the proceeds her ward due to COVID-19, and boosting Tom's amazing learning of the news that she fundraising effort for NHS herself needs to isolate due to a Charities Together, which chronic health condition. stood at more than £28 million as we went to press. Listen to the diary at rcn.org.uk/activate RCN.ORG.UK/BULLETIN RCN BULLETIN MAY 2020
GOOD NEWS 7 The big picture THE VIEW FROM HERE Lindsay Cardwell Chair of the RCN Nursing Support Workers Committee COVID-19 is presenting challenges for the whole health care team and huge numbers From the heart of nursing support workers are caring for frightened people, while dealing with their own personal concerns. Artist Andy Leak has been sending out inspirational posters to NHS workplaces, including these ones to teams at The Folkestone Health Centre and Central London Community Healthcare Trust (Alice Rae, In care homes across the UK, support pictured). See more of these on Instagram by searching The view from here #notestoNHS workers make up the majority of the nursing team. The emotional and physical work they undertake cannot be PATIENT PERSPECTIVE Feedback underestimated. With relatives unable to visit residents, support workers are helping families in new ways while providing reassurance and care. Some have moved in Kate describes her experience I became good friends with a woman in to minimise the risk of exposure and others Call to action of being treated on a the bed next to me, Marie. After three are communicating final messages from designated COVID-19 ward days, I began to turn a corner and my loved ones to residents. fever broke. Marie wasn’t so lucky. I The ward sister, her eyes filled with was distraught What trying to help her with I’m thinking Many are feeling the pressure though. My tears, was the first person to hold my her oxygen mask as her breathing message to nursing support workers is this: hand since I’d been admitted to the deteriorated one night. That’s when the if you’re being asked to do anything you ward three days previously. In that sister came in and held my hand. I was feel you’re not appropriately trained to do, time, I hadn’t had a wash, brushed crying On theandweb so was she. I told her, “But or if you’re being told to put yourself in a my teeth or had my sheets changed. you’re trained for this”. She said no-one dangerous situation, be confident to raise your There was no toilet in the room I was was trained for what was happening. concerns. The RCN is here to support you. sharing with three other women, only one commode which was AsThe theymonth wheeled Marie to a private room ahead It’s important that we recognise the impact barely changed. But I was so ill with the next morning, I made sure I gave her this global health crisis is having on all pneumonia from COVID-19, I didn’t a kiss and a hug and told her she wasn’t health care staff. But it’s equally important really care. alone. She died a few hours later. to acknowledge the impact that nursing In the media support staff are making. As Chair of the Many of the staff made sure we had Now home with my family, I know it will RCN Nursing Support Workers Committee, our medication then left the room as take a while to get over the virus physically I have never been prouder to represent quickly as possible. It’s not that they and I am exhausted. Mentally, I feel support workers across the UK. were uncaring – I don’t blame them for traumatised In my dayfromjob my time on that ward, wanting to protect themselves. but I know I’m one of the lucky ones. tinyurl.com/rcn-nswc The way things were RCN BULLETIN MAY 2020 RCN.ORG.UK/BULLETIN
8 OPINION COMPASSION What you’ve been saying IN DYING Weekly morale boost to the home. This has been particularly difficult as it goes against our ethos, but I’ve gone from feeling scared...to upset... I am proud to say the entire staff team to angry...to despaired....to terrified...to has been amazing and innovative in using broken....to proud and strong and that technology to fill this gap for residents. is because our country has shown that it is behind us. Together we can achieve Connie by email anything...and boy has our country made us feel empowered tonight. Two sides to student situation Lucy on Twitter I was disappointed to only see one perspective on the proposals for student nurses in the last Nursing home pride issue of RCN Bulletin. I believe there needs to be support and encouragement for those Sarah Malik My focus as a nursing home manager is nursing students who’ve decided not to go on Information line nurse on reducing the risks COVID-19 presents an extended clinical placement. We feel very to older people in my care. It’s a very strongly about getting the correct training at The COVID-19 pandemic initially made challenging time, protocols are evolving and the right level and are looking at the bigger me question whether I should return to changing, and everyone needs to work at pace picture, not to mention the fact that we think frontline clinical nursing, but now I’m delivering a quality service while dealing with this is all very unsafe in so many ways. sure I’m helping people in a different way. the anxieties of residents, staff and families. It would be nice to see as much support In the last few weeks, calls to the One of the greatest challenges has been for students who’ve made the decision information line at the charity I work obtaining clarity on what PPE to wear to opt out, and are sticking by the for, Compassion in Dying, have rocketed. for different care needs. Given the original NMC standards, not temporary People want to know what it’s like to die global shortage of PPE there has been government stipulations. There’s another with COVID-19, and what it will look like considerable apprehension around our side to the COVID-19 proposals for final- if they choose to die somewhere other ability to keep these stocks replenished. year nursing students; it also needs to be than in hospital. respected and heard. The pandemic has necessitated many Many of the people who’ve contacted us changes, including the restriction of visitors Rachel by email are in higher risk groups and are aged 60 or above. They're often organised planners who are very clear about what treatments they do, and crucially, do not want. QUOTE OF THE MONTH Retaining control when they can no longer speak for themselves is really important. Nursing staff Staff on the frontline usually have the know what they chance to talk to people face-to-face about end of life care, where they can see people’s need to do to stay body language and react accordingly. safe. They will Having these conversations on the phone is hard and using our website can really help. be angered by any suggestion Offers for frontline workers Talking about end of life care is so important they cause PPE but I’m keen to ensure that people follow Explore Xclusive offers for frontline workers this up with the right documentation. shortages by including savings on tech to keep you It might seem complicated, but our misusing kit connected, fitness gear to help keep you step-by-step online guide shows that it motivated and much more. really isn’t, and it can be used alongside our Susan Masters, RCN Director Simply login to rcn.org.uk/xtra to get started. free nurse-led information line service. of Nursing, Policy and Practice, compassionindying.org.uk on comments made in the government’s daily press briefing Xtra benefits. Xtra easy. Register now at www.rcn.org.uk/xtra RCN.ORG.UK/BULLETIN RCN BULLETIN MAY 2020
OPINION 9 STAND TALL, BE PROUD BEING REDEPLOYED Shiny Cardiac surgery nurse Following two weeks of annual leave being a mum to my curious two-year-old, I was worried about returning to work. On my first day back, I was redeployed to work in a COVID-19 intensive care unit. The entire hospital had changed to be able to deal with the pandemic. While I’d heard some horror stories, at my trust the strategic planning was very impressive. All our PPE was Not the NHS, but nurses too displayed neatly, and I felt reassured that I was supported and looked after. Catherine applauds the hard work Our nurses, like those in the NHS, are and dedication of her nursing team often working outside their usual scope Stepping into the ITU, I realised things had working in a private hospital of practice. They are also scared they completely altered. What was a cardiothoracic might catch the virus and take it home high dependency unit two weeks ago was now In October, I left the NHS after 32 years to their families. Despite new fears and a full to the brim COVID-19 intensive care of service. I was persuaded to join Bupa unprecedented challenges every day, we unit, with every patient critically ill and being Cromwell Hospital by my now manager, pull together with resilience and fortitude. supported on a ventilator. and I have not regretted the decision once. I am a lead nurse, working with a I would never want to take anything away It was the first time in two years that I’d small senior nurse team and all of us are from NHS nursing staff; the battle they are had to use ventilators. Working out of my passionate about nursing and determined facing is huge and they are heroes. However, comfort zone was nerve-wracking, the to be the best we can be. given that we are all treating patients at impact compounded by a new disease and this incredibly difficult time, I would like all critically ill patients. Like all nursing staff, our passion and nursing staff to be able to access the support resolve are being tested to the full at being offered to NHS nurses, for example All of us were sweating inside our PPE, with this terrible time, but I am so proud of priority access to supermarkets and discounts the strap from the mask hurting my ears how we have risen to the challenge. Over on takeaway food and clothing. I’ve heard and my nose bridge getting sore. Medication the last few weeks, we have effectively similar feedback from nursing staff working was running lower than it did for a month in become part of the NHS, taking patients on the frontline in care homes too. normal circumstances. Patients were relying to free up beds and carrying out urgent on our management, while their families, not cancer operations, which the NHS We are really proud of the contribution allowed to visit their loved ones, were crying hospitals currently can’t accommodate. we’re making to support the NHS and over the phone as they tried to get updates. To facilitate this, we opened our new fight this national emergency. When This was my harsh reality on just my first ITU early, which took a huge amount of I’m taking part in the Thursday evening day, with many more to come. work so that we could accept COVID-19 #clapforcarers, I’ll be doing so to applaud patients, and we also quickly set up an all nursing staff across the country, and I rcn.org.uk/redeployment HDU in the former ITU area. hope others will join me. RCN BULLETIN MAY 2020 RCN.ORG.UK/BULLETIN
10 PPE Are you safe? We’ve published advice for members who are worried about the personal protective equipment (PPE) they're being given. It explains when to raise the alarm about PPE and the steps to follow to do this The UK government has outlined what PPE is recommended for use in different settings and scenarios. Before raising concerns about PPE, check the guidance for your work area and role at tinyurl.com/uk-gov-covid-ppe When should I escalate concerns about PPE? 4 If appropriate, ask your local RCN safety rep to check whether your employer has made a report via RIDDOR (The Reporting of Injuries, Diseases and If you have access to the right Dangerous Occurrences Regulations 2013). equipment and are given training No further action and information on its use 5 Managers or supervisors should respond to your concerns in a timely way, ideally before you’re put in a If you don’t have access to the situation where you may be at risk. right PPE as set out in the UK Escalate your concerns government guidance 6 If your concerns for safety aren’t resolved, your incident report should be escalated, in accordance with If you have access to the right the local policy, to the board director equipment but have had no training Escalate your concerns responsible for health and safety. You and information on its use should reiterate your concerns for personal safety and state that you’ve not received a satisfactory response from If you have access to the right Check guidance on expiry dates your manager or supervisor. equipment but you’re concerned and third-party donations on about its quality, for example, if it has been donated by a third party the page opposite. If you remain worried about the quality of 7 You should not be bullied or harassed for raising legitimate concerns. or it is past its expiry date equipment, escalate your concerns 8 Contact the RCN if you need support with any of these issues, if you are being bullied or harassed, and if If you have access to and are required to wear a specialist filtering access to PPE continues to be a problem. Escalate your concerns We will support you and provide advice on face piece respirator (FFP3 or 2) face mask but have not had a fit test escalation to external bodies. 9 We would advise you not to approach the media, post on social How should I escalate my concerns? 2 Document your concerns using your organisation’s reporting mechanisms, such as Datix and IR 1 media or contact any external body before speaking to us for advice. You should follow your local policy on speaking to the forms and through your line manager. press and use of social media. 1 Raise concerns with your manager or supervisor, in writing if you can, and if you have a local RCN safety Take photos of any equipment you feel is of poor quality. 10 If your employer does not provide you with appropriate rep, let them know. See the RCN’s raising concerns guidance at rcn.org.uk/employment-and-pay/ 3 If there are dedicated staff available within your organisation, such as PPE safety officers, or there’s a PPE and a safe working environment, you can refuse to care for a patient, but you must follow our guidance (opposite) raising-concerns helpline, contact them for further advice. before making this decision. RCN.ORG.UK/BULLETIN RCN BULLETIN MAY 2020
PPE 11 Please note: The advice published here has been edited to fit the available space. Download the full guidance PPE: Are you Safe? (code: 009 232) and Refusal to Treat (code: 009 231) from rcn.org.uk/publications Where do I stand on refusing 2 If the PPE you’ve been provided is inadequate, escalate your concerns to push for appropriate PPE 6 If you have exhausted all other measures to reduce the risk and you do not have appropriate PPE in to treat patients? before you treat patients. line with the UK infection prevention guidance, you are entitled to refuse It’s unacceptable and a breach of safety regulations for you to be put at risk due to insufficient or inadequate PPE. We’ve 3 If appropriate PPE is not provided, you must consider your own safety. Under the NMC Code, the safety of to work. This is a last resort and we recognise what a difficult step this would be for you. RCN advisers or your local rep published guidance outlining where nursing staff remains a key consideration can support you. Visit rcn.org.uk/advice you stand if your safety continues to alongside patient and public safety. All or call 0345 772 6100. be compromised. This includes advice nursing staff, registered or not, have on refusal to treat and the potential legal consequences if you make such a decision and it is later criticised. employment law protections that allow them to consider their own safety. 7 Keep a written record of your safety concerns using local incident reporting procedures, for The guidance includes a decision route: 4 If you become unwell, you might spread infection through your community, including high-risk patients, example DATIX, where possible. Rest assured, if you 1 Read through our PPE advice (opposite) and the UK government’s infection prevention or to your family. You may yourself be vulnerable to infection. refuse to treat a patient because of a lack of PPE, the guidelines at tinyurl.com/uk-gov- covid-ppe. If the PPE given to you is right for your work setting, you should 5 You must take part in identifying changes to the way you work to reduce the risk to you, short of refusing RCN will provide you with legal representation if continue to work. to provide treatment at all. you need it. What if there’s a shortage of Is it safe to use PPE which is Should I accept a donation PPE in my workplace? past its expiry date? of home-made PPE? The UK government has published PPE stock has been rotated from No, you must not accept any home- guidance on managing shortages of emergency supplies to ensure items which made PPE donations. Your employer PPE. You can read it at tinyurl.com/ have been there the longest are issued first. should provide you with high standard ppe-shortages Members have raised concerns that some PPE that meets health and safety of these products are past their marked standards to ensure it is fit for purpose This guidance was developed without expiration date or have been relabelled. and provides reliable and effective full and formal consultation with the protection against infection. Any RCN. We think it’s unacceptable that We’ve received formal assurance personal protective equipment made by any health care setting in the UK does from the NHS that all stockpiled hand, for example cotton face masks, not provide PPE as required by the products being issued have passed will not provide the level of protection Health and Safety Executive (HSE) and stringent independent tests and that required against COVID-19. set out in the existing guidance. the “certified” PPE provided has a much longer shelf-life than the date marked. If you have concerns about the standard Only sound scientific evidence or safety of PPE provided by your employer, please concerns should change this guidance. The Health and Safety Executive for escalate these as indicated opposite. We have written to the HSE in the Northern Ireland has also confirmed strongest terms to voice our concerns. that the PPE stock there, as part of a Anyone wishing to donate equipment to Nursing staff must be afforded UK consignment, is covered by the the health service should visit gov.uk/ proper protection. same assurance. coronavirus-support-from-business RCN BULLETIN MAY 2020 RCN.ORG.UK/BULLETIN
12 M E N TA L H E A LT H ‘In a world where you can be anything, be kind’ Earlier this year, this phrase captured the hearts of the nation. Now, as the devastation caused by COVID-19 challenges our physical, emotional and psychological health, it takes on a whole new meaning for nursing staff Coping with threats COVID-19 brings countless dangers, not least the risk of nursing staff infecting themselves or their families because of their work. But other, more unexpected threats have also emerged. Personal protective equipment (PPE), for example, has become another front in the battle against the virus. “How to wear it, when to wear it, whether you’ve got enough, whether you’re wearing it properly – nurses are reporting all those things,” says Catherine. As a result PPE – designed to protect from physical harm – can also stir up all sorts of anxiety. Then there’s the threat of moral injury, the distress caused by actions, or inaction, that go As defences against a deadly “There’s value in not being against an individual’s ethical pandemic, kindness towards your critical of each other,” she says. or moral code. Deciding who nursing colleagues may seem “So rather than saying, ‘This to ventilate when equipment inadequate but, says Catherine hasn’t been done’, try instead is in short supply, for instance, Gamble, RCN Professional Lead ‘I’m concerned this need hasn’t You don’t need or having to prevent a family for Mental Health, it can go a long been met’. Doing it that way to be in crisis member from visiting a dying way in helping us come through means you avoid criticising to reach out for relative because of the risk this crisis. each other.” of infection. support COVID-19 is ripping apart families And try not to be hard on Catherine cites in particular the and communities, and those on the yourself, she advises. “Initially situation mental health nurses frontline face an exhausting fight you think, right, I can handle can find themselves in of urging to maintain their patients’ health this, it’s an emergency. But then social isolation among clients while battling to protect their own it becomes a lifestyle and that’s whose mental health may be physical and emotional wellbeing. what people are now having to threatened by lack of human There are no easy solutions to consider. So, there’s something contact. “As mental health this complex juggling act, but a valuable in each one of us saying nurses, we encourage people combination of small actions can to ourselves, ‘You’re doing the to socialise so we’re doing bring a degree of comfort or respite, very best you can in difficult completely the opposite of what Catherine suggests. circumstances’.” Words by Daniel Allen our training tells us to,” she says. RCN.ORG.UK/BULLETIN RCN BULLETIN MAY 2020
M E N TA L H E A LT H 13 for those who have been on Tips to safeguard your “Try to have a little bit of fun – it’s so sick leave with non-COVID-19 psychological wellbeing important to keep laughing if you can. symptoms, guilt over being Expose yourself to things that lift you removed from the frontline. • Focus on the basics of self-care – sleep, and bring joy.” rest, routine, eating healthily, hydrating, Looking to the future taking your breaks. “We’re trying to • Avoid unhelpful coping strategies. remind people it’s a marathon, not a Tobacco, alcohol and other drugs To emerge from the pandemic sprint and you need to maintain your “can worsen your mental and with your psychological health wellbeing for the long haul,” says Sarah. physical wellbeing”, the World Health in good shape, Sarah says that Organization (WHO) says. despite uncertainty over the • Stay connected to family and friends. end point, it’s important to look “That’s really important,” she says. • Make use of wellbeing apps and online forward. There are brighter days resources, many of which have been ahead. “It can feel as though • Find time to switch off. “That’s a made available free to NHS staff. And this is never going to end. But it challenge because every time you put the use any support services offered by your won’t go on forever and we will radio or TV on, COVID-19 is there. But employer. come through.” try to step back and away from it when you’re at home.” • RCN members can contact the Both Catherine and Sarah agree counselling service for support on 0345 that one final piece of advice • Engage in hobbies during your 772 6100. “We’re here to support you is critical. “You don’t need to downtime – anything that’s creative and with any emotional issues you may be be in crisis to reach out for distracting, such as baking. “Plug into facing both in your professional role or support,” Sarah says. “It’s really your coping mechanisms,” says Sarah. home life,” says Sarah. important that, if you can, you take a proactive approach. And we are very happy to speak to With no end in sight, what are challenges, Sarah says. “There’s people about a self-care plan or the longer-term consequences a feeling among members we’ve just about how they’re feeling. of working for so long at such spoken to of being forgotten.” People do sometimes think with pressure and, in many cases, at counselling that you have to be such personal risk? The close and rewarding There are lots in a bad place to approach us but relationships staff often have of complex that’s certainly not the case.” An obvious possibility is with residents can also mean issues that may post-traumatic stress which, says heartbreak when any of those be storing up Catherine adds: “There's Catherine, anyone who experiences residents die with COVID-19. mental health something very powerful in extreme circumstances may be Sarah says: “We really want to the value of talking about our problems for vulnerable to. reach out to those members and vulnerabilities. It can be as simple let them know that if they’re the future as admitting you don't have all Sarah Murphy, who co-ordinates feeling isolated, we’re here and can the answers and asking for help. the RCN counselling service, agrees be a support to them at this time.” This provides an opportunity that PTSD among health care staff to problem solve and come up is a real concern, compounded Members calling the counselling with ways to support each other. by bereavement issues relating service are, as might be expected, The best way to do this is often to lost loved ones and colleagues. reporting heightened anxiety, through networking, finding those “We’re trying to anticipate what trouble sleeping, and fear of people like you and valuing each may be a problem further down going to work and of what they others' contributions." the line,” she says. “Our members might expose their families to are not only losing patients but when they come home, says family as well, who may have been Sarah. “We’ve also had a lot of Useful links cared for in the same hospital people feeling very unsettled by Read more about COVID-19 and your mental wellbeing: where the member works. redeployment, finding themselves tinyurl.com/rcn-mental-wellbeing disorientated by changes “There are lots of complex issues happening in the workplace.” Access the RCN counselling service: that may be storing up mental rcn.org.uk/counselling health problems for the future.” Callers are also worried about See WHO guidance on mental health during the financial and employment issues, COVID-19 pandemic: And nursing staff employed such as workplace hearings tinyurl.com/who-covid-19-mental-health in care homes can face unique that have been suspended, or, RCN BULLETIN MAY 2020 RCN.ORG.UK/BULLETIN
14 SPECIALIST NURSING PERSPECTIVES Adapting to a new normal The COVID-19 pandemic is having an impact on nursing staff wherever they work. Their response is demonstrating their resilience, flexibility and commitment to patients Community care District nursing is more challenging than ever, but the crisis is leading to improved patient self-care, says Professor Julie Green, Chair of the RCN District and Community Nursing Forum District and of family cars to travel between visits increased self-care and enhanced support community has also never been so challenging. for patients from extended family, friends teams are busy Transporting clinical waste, returning and neighbours. Patients are choosing caring for the home in uniform, donning and doffing to decline visits, preferring to avoid the burgeoning housebound population, are all processes complicated by the potential threat that we may pose to supporting patients with a range of environment in which we deliver care. them, and, as a result, are self-managing complex conditions as well as providing their conditions like never before. end of life care. Caseloads are expanding Alongside all this, a recent survey exponentially and now include of forum members on the impact of Technology has proved invaluable too, for rapid hospital discharges, often with COVID-19 has revealed confusion and online team meetings and virtual huddles uncertainty about COVID-19 status. inconsistency with national guidance in supporting care delivery, team working relation to PPE, a lack of available PPE, and staff morale. Safety is a huge concern. Community staff but also inadequacies with what has have reported being heckled and abused been recommended. COVID-19 has raised the profile of the on occasions by patients, relatives and essential care delivered behind closed the public, labelled as “disease spreaders” Despite this, there are positives. doors and we will use this opportunity to for travelling in uniform between visits. “Critically cleansed” caseloads, with learn from the challenges and capitalise But what choice do we have? The use only essential care delivered, has led to on the positives. Continence care Alison Wileman, Chair of the RCN Bladder and Bowel Forum, considers the different ways forum members are responding to the crisis Many forum What forum members are doing in this still trying to offer telephone or email members are crisis seems to depend on where they’re advice services, but that’s becoming being redeployed. based. In some places home visits are increasingly difficult to maintain. If this is planned still possible for the most vulnerable properly it’s an patients. But like many of our nursing Even before COVID-19 became nursing’s opportunity to colleagues, those going into homes are biggest priority, our role was frequently upskill, and to share our skills with other seen as a risk. One forum member was misunderstood. “All you do is pads,” I’ve teams. Across the UK our specialist asked to stand in the garage while she heard too often. During this crisis we’re work is being scaled back and this did an assessment. Of course, this was asking: what is essential nursing work? leaves some of us feeling our roles are the right thing to do but this basic care Specialist bowel and bladder nursing undervalued. One member told me their is not the usual gold standard we’re staff may not carry out immediately service has been completely suspended used to providing. obvious “essential” work but what we and everyone has been redeployed to do may help stop someone from falling; a COVID-19 assessment centre. Other In other areas, some services are it might prevent infection and staff are working with a team of district operating on a reduced basis, with a subsequent hospital admission; it nurses, doing their routine catheter staff being redeployed for a portion of might be a lifeline to someone living changes, among other work. their working time. Some members are with dementia. RCN.ORG.UK/BULLETIN RCN BULLETIN MAY 2020
SPECIALIST NURSING PERSPECTIVES 15 Defence nursing CHILDREN’S Defence nursing staff are helping to set up NURSING new hospitals and testing centres, as well as deliver vital equipment where it’s needed most, says Chair of the RCN Defence Nursing Forum Debra Ritsperis Regular and In overseas locations such as the Falkland reserve armed forces health care Islands, Cyprus, Canada, Kenya, Brunei personnel, including nurses and health and the Caribbean, defence nurses will care assistants, are among the tens of enhance critical care capability and assist thousands Royal Navy, Army, Royal Air in COVID-19 management. Force and civil servants assisting the national COVID-19 effort. Defence nurses are supporting the NHS in the logistics of providing For nurses, a typical day might be spent armed forces support to ambulance Amy* advising the build and supporting services and acquiring and delivering Specialist paediatric nurse the workforce of additional hospital ventilators, oxygen and PPE to where capacity, setting up COVID-19 testing it’s needed most. This COVID-19 My role involves working in the community stations, providing routine worldwide or activity is in addition to routine with children who have very complex health critical care air evacuation, or training defence primary health care provision needs. Many are in and out of hospital so combat medical technicians in the for all armed forces personnel and I make sure care packages are in place so specifics of COVID-19 nursing to be a maintaining training and clinical skills they can be cared for at home and attend health care force multiplier. for routine national security roles. school once they’re discharged. Some have very rare illnesses - cancer, spina bifida and other, sometimes unknown, conditions. Many are receiving palliative care or have Flight nursing life-limiting illnesses which make them Suddenly, people are travelling less, and this more susceptible to viruses that family members might bring home. has meant big changes for nursing staff in the medical assistance industry says Kerryn Since the COVID-19 pandemic, the McGowran, Chair of the RCN Critical Care and children's provision in local hospitals has greatly reduced, meaning many children Flight Nursing Forum who would normally be looked after in The response how COVID-19 is affecting different hospital are having to be cared for at home. from forum locations in terms of clinical impact, In my team, we’ve had to decide who the members has been nothing short health infrastructure and travel sickest children are, who’s safe, and who of exceptional. Many flight and restrictions. Local health facilities we’re most worried about. The parents are office-based nurses have voluntarily overseas may be overstretched, and also at risk of fatigue as they’re caring 24/7 returned to clinical settings to support an even closer vigilance is needed to and feel uncertain about having carers their colleagues and provide care to medically monitor care being received enter their home. patients. These nurses have a dynamic to ensure the best health outcomes, skill set that is undoubtedly welcome especially in resource-poor countries. The pandemic has had a huge ripple effect in the NHS. with many specialist and paediatric nurses Repatriations have become logistically moving onto adult ITU wards. My caseload These are uncertain times, given more challenging too. It’s much harder has increased significantly as there just aren’t the reduction in global mobility, but to admit patients into UK hospitals and, enough nurses to care for these children right our nurses are forward-looking and with borders closing at short notice, to now. Despite the challenges, we are finding resilient. We’re proud and honoured to move them from one country to another. new ways of working and, in a way, this is support them. To arrange for medical crew to collect giving parents more ownership, which will be patients by air ambulance or commercial a good thing to continue once all this is over. Nurses who remain in their roles carrier takes careful planning and delivering telephonic triage have needed consideration due to enhanced to quickly up-skill their knowledge of regulations around air travel. rcn.org.uk/forums RCN BULLETIN MAY 2020 RCN.ORG.UK/BULLETIN
16 NURSING HISTORY Nightingale’s legacy With Florence Nightingale’s 200th birthday falling during the COVID-19 pandemic, the reforms she fought for feel more relevant than ever RCN President Professor Anne Marie Rafferty co-edited Notes on Nightingale, a collection of essays about her life and legacy. “She was essentially a celebrity Nightingale’s in her own lifetime and achieved compassion built that iconic status early on,” says upon the science Anne Marie. “Her image was and took care to of great appeal to the public a new level and must have been a source of tremendous reassurance. Many of those feminised virtues – compassion, heroism and sacrifice – are very powerful during times of crisis and seem to coalesce around female figures.” Supplies and hygiene Nightingale went from a comfortable lifestyle into a warzone, experiencing terrible seasickness on the way out. She arrived to big challenges. She had to create a functioning hospital, introduce hygienic practices, and find supplies to make it all possible. Many of those issues sound familiar during the COVID-19 Every year, on 12 May, we mark thorough education. A talented pandemic. “We’re getting the International Nurses Day. It’s mathematician, she was also most timely reminder of the not just a celebration of nursing, drawn to caring for the sick in her importance of Nightingale’s work,” it’s also the birthday of one of family and community. says David Green, Director of the the world’s most famous nurses, Florence Nightingale Museum. Florence Nightingale. Many still know her as “the lady “Nightingale, as a leader of nurses, with the lamp”, keeping watch over knew when to stand up for her We knew 2020, two centuries injured soldiers in the Crimean nurses and patients. We have seen, since her birth, would be a big War. Nightingale was recruited through the RCN and the chief occasion. But with the COVID-19 by her friend and secretary of war nursing officer, that is still very pandemic highlighting similarities Sidney Herbert to lead a mission much part of the role. Nurses will between Nightingale’s experiences of nurses to Crimea in 1854. The fight to get the best resources they and those of nursing staff today, war had been raging for a year, can for their team and the people it’s taken on new significance. and newspaper reports of the they are looking after.” terrible conditions for injured Nightingale was named after soldiers shocked the British public. Nightingale also had “considerable her birthplace – Florence, Italy. Nightingale’s party of nurses was skills in organising, leading and Her parents were influential, sent to ease suffering in Crimea administration,” says Anne Marie, upper-class, and gave her a and reassure citizens at home. which allowed her to oversee RCN.ORG.UK/BULLETIN RCN BULLETIN MAY 2020
NURSING HISTORY 17 Scutari Hospital and improve “The fact that she had data conditions. One of the first quantification skills to create a challenges on arrival in Crimea was record of what had happened was finding supplies such as bed linen, another gift. That’s why she’s still nightshirts, bandages and food: relevant,” says Anne Marie. “And “The supply chain was deficient, that’s what we need to do today a bit like us trying to wrangle PPE – we need to understand why from the government.” this has happened, capture the experiences of patients, and also Project Nightingale is part of the capture the experiences of nurses.” UK government’s response to the pandemic. Seven hospitals Data also backed up her belief in for COVID-19 patients have sanitation. She saw ventilation, been announced, all named light, nourishing food and exercise after Nightingale. “Like the new as necessary for good health. In hospitals, Scutari was a pop-up hospitals, she believed beds should field hospital,” says David. “It's be a certain distance apart and a reminder about the need to nurses should wash their hands improvise but provide the best regularly – all too familiar as possible care you can under those we’re social distancing and ritually improvised circumstances.” washing our own hands. Naming the hospitals after Defining nursing Nightingale brings back the Opposite page: an engraving of Florence Nightingale from 1873 vision of the lady with the lamp. Nightingale’s evidence-based and her famous Scutari lamp; above: Nightingale’s medicine chest, part of the Florence Nightingale Museum’s collection “It’s a symbol of safety, security, approach was one of the first reassurance,” says Anne Marie. steps towards professionalising “It evokes a collective memory nursing. In her time, nursing was with a desire to tackle suffering of what Nightingale represents thought of as a domestic task done and inequality. “For Nightingale, for a frightened British public, by women or religious figures. compassion built upon the science the courage that nurses are Her 1859 book Notes on Nursing and took care to a new level,” says demonstrating, and the fact that was meant mostly for a domestic Had it not been David. “We’ve seen some fantastic someone will be there for you.” audience but, for the first time, for Nightingale examples of that, particularly in defined what nursing was. being nursed end of life care, with nurses going Nightingale herself suffered in the herself, there the extra mile to make sure patients line of duty. During the war, she The following year, she oversaw as would be no have not died alone. That is pure came down with Crimean Fever, the first nursing school was set up Nightingale Nightingale in action – really or brucellosis. “Had it not been for at St Thomas’ Hospital, London. story wanting to do the best for people.” Nightingale being nursed herself, “She kept in touch by writing letters there would be no Nightingale and helped to mentor some of the Many 200th birthday events have story,” says Anne Marie. “She owed great leaders who trained there, been cancelled, but there are still her life to one nurse in particular.” providing support and direction for ways to celebrate Nightingale’s their careers,” says Anne Marie. big day. The Florence Nightingale Statistical pioneer Museum has an online bicentenary Nurses were sometimes exhibition to explore. Meanwhile, Nightingale’s legacy goes beyond stereotyped as disreputable, like the day offers a moment to think her nursing. Her contribution to Charles Dickens’ character Mrs of the hope nursing can bring. statistics was recognised when she Gamp, and Nightingale wanted became the first female member to change that and encourage Anne Marie says: “We could of the Royal Statistical Society respect for nursing. “Today, the reflect on what it means to be in 1858. She carefully collected public are hugely sympathetic to Words by Rachael a nurse, feel the power of our data in Crimea and turned it the plight of nurses,” says David. Healy nursing community, and reach into coxcomb charts (similar “When everyone joins in the clap out to nurses across the world to pie charts) and bar graphs, for carers, I’m sure Nightingale Explore the who are doing amazing things which helped her campaign for would be having a wry smile at Florence Nightingale every day. This virus is teaching improvements in the British Army. how far things have come.” Museum’s bicentenary us the value of nursing, but we One chart showed more soldiers exhibition at need to see that recognised and were dying from disease than from Her dedication to evidence- florence-nightingale. built into our health system and battle wounds. gathering and respectability came co.uk/200exhibits policy moving forward.” RCN BULLETIN MAY 2020 RCN.ORG.UK/BULLETIN
18 NURSING STUDENTS ‘It was a difficult decision and I’m a little frightened’ During a short placement on an oncology ward, third-year nursing student Heather Massie faced a tough choice about whether to continue her training caring for patients with COVID-19 really supportive during these difficult times. “We’re touching base with each other every day to help us get through,” she says. Time for reflection can also be at a premium. “Psychologically, I don’t feel many of us are prepared enough. When I come home, I try to tune out and we’re all trying to make sure there is the chance to wind down,” she says. But amidst the sorrow, there are some uplifting moments too. “At my trust, one patient in his 90s recovered and went home,” says Heather. “It really warmed me to see something positive. It made my day.” “At the end of the second week of my Heather. “I’m a little bit frightened. I live placement, the ward changed to looking with my parents and even though they’re Read the latest guidance for nursing after COVID-19 positive patients,” not in the high-risk category, I still worry students at rcn.org.uk/covid-19/ Heather says. “I had a choice about about bringing COVID-19 home.” expanding-workforce whether to continue with the placement or not.” Initially she admits she was In practical terms, students have been anxious. “But then I began to think asked to choose their ward preferences What’s happening with through what I needed and whether it or say whether they’ve already had job apprentices? was available. All the safeguards were in offers from particular areas, with the trust The Institute for Apprenticeships and place and the ward manager was really trying to match them. “If I didn’t take this Technical Education has temporarily supportive. I was given everything, option, I would have to defer the practice changed the end point assessment including scrubs and face masks.” hours I need until after the pandemic is process for registered nurse and over – and we have no idea when that will nursing associate apprentices. This But it’s still been hard. “I’ve had a couple be,” explains Heather. change will only apply during the of really tough days,” says Heather. COVID-19 crisis. “Someone passed away and the family was Influencing national policy unable to visit because they were self- During this emergency period, isolating. I was with the patient, holding As the student member of the RCN’s Trade apprentices who have completed their hand and making sure they knew Union Committee, Heather has also been the NMC approved programme, they weren’t alone. That really got to me.” involved in discussions about how the new have been assessed by the NMC scheme for final-year students works in as having permanently met the Despite the emotional challenges, Heather practice. “We’ve been looking at whether requirements for professional has opted to do an extended clinical students who opt to do this extended registration, and have passed through placement, due to begin at the end of April. placement are employees and should be the apprenticeship gateway will be paid,” she says. “The agreement is that’s considered to have met the end point In the final six months of their what will happen.” assessment (EPA) requirements and programme, both nursing and midwifery have achieved their apprenticeship. students can now choose to complete As well as having supportive work Visit rcn.org.uk/covid-19/expanding- their training in an appropriate placement colleagues, Heather has found being a workforce to find out more. setting. “It was a difficult decision,” says member of the RCN Students Committee RCN.ORG.UK/BULLETIN RCN BULLETIN MAY 2020
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