Penrith Chatterbus and Outings Calendar - SUMMER2022 - Active Care Network
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Penrith SUMMER2022 JANUARY / FEBRUARY / MARCH Chatterbus and Updates Home Care Community Outings Calendar Chatterbox Calendar Help Line 4722 3083 | activecarenetwork.org.au | welcome@activecarenetwork.org.au
CEO Update. Ben Jackson CEO | Active Care Network Hi Everyone Having both COVID vaccination shots is now more important than ever. Don’t forget to get all of the It seems like things are heading in the right right documentation too! We have already had direction now that Sydney has reached the 90% clients turned away from clubs for not having the double vaccinated target. As I write this Transport right vaccination certificate. It is very distressing for NSW has announced we are back at 75% for everyone but clients especially. If you need help capacity on public transport as long as we are then you can call us and ask us to help you get the still wearing masks. We are looking forward to right documentation. December 15th where Active Care Network will start to fully transition back to full operations on We had a great response to our first overnighter our buses. to Floriade, unfortunately with the cancellation of Floriade we will have to wait until next year We spoke to many of you during lockdown and to see the flowers. We are excited to be offering we learnt many things. Some people were well overnighters to the Hunter though. There is also a supported and had family and friends they could monthly and fortnightly schedule coming that will lean on to help during lockdown, others felt give you opportunities for more overnighters and alone and distressed and we helped them reach premium day trips. out to support from our and other community organisations. Our Client Advisory Group will start Autumn 2022. CAGs, as they are known as, are opportunities to We also did a Harwood Ask exercise. Four simple understand the challenges you face on the buses questions starting with ‘What type of community or getting in touch with us. Its an opportunity for do you want to live in?’. You said you wanted a you to tell us your ideas about how we can improve safe, connected community where you could be and for us to test ideas that we think will work for independent. Most important to you were family you. Keep an eye out for more details in the next and friends in a community that looks out for each Chatterbus. other. You wanted a good community with a sense of belonging and access to more activities. If you Stay Safe and Keep Travellin’ want to tell us more please come to a Community Conversation, we would love to see you there. Ben IMPORTANT SOCIAL OUTINGS UPDATE REGARDING COVID-19 You will be able to book up to a month ahead for • If your chosen outing is cancelled, you may be any social outings advertised in the January to offered an alternative local outing in its place. March outing calendar for 2022. Please note however, that the availability • However outings may be cancelled by Active of an alternative outing will be dependent Care Network right up to and including the upon any current NSW Government COVID-19 day of the scheduled outing. restrictions at the time.
Community Transport Updates. Community Connections PREMIUM DAY TOURS AND CANBERRA OVERNIGHT TRIPS In February/March 2022, we are planning a trip to By Nigel Mulvery Canberra, where our featured excursion will be a visit to Parliament House. We also plan to visit: the CoVID-19 continues to present challenges in National Capital Exhibition; the Museum of developing and running our ‘away trips.’ Australian Democracy (old Parliament House); the Subsequently we were not able to run the planned Australian War Memorial and wrap things up with trips to Floriade due to travel restrictions and a cruise on Lake Burley Griffin. ultimately, the cancellation of the event itself. We are however planning to run the same itinerary to Costs are yet to be determined however if you wish Floriade in 2022. to express your interest please contact me on the number below. For further information on any of HUNTER VALLEY GARDENS AND NELSON BAY our ‘away trips’ please contact me (Nigel) on The other good news is that our two day/one 02 4722 3083. night trip to the Hunter Valley for the Hunter Valley Gardens Christmas Lights will more than likely be Thanks and hope to hear from you soon! proceeding and we have commenced in taking All the best, Nigel. bookings for this. Departures for this exiting ‘away trip’ will be as follows: • Anglicare Retirement Village (The Ponds) – depart Monday, 13th December • Blue Mountains, Penrith and Blacktown Area 2 – depart Thursday, 16th December • Blacktown Areas 1, 3 and 4 – depart Wednesday, 12th January Day one will consist of a visit to the Hunter Valley Gardens during daylight hours, where we will enjoy a guided tour on board their train ride (subject to COMMUNITY TAXI CARD Covid restrictions). We will then check into our accommodation at the Wine Country Motor Inn at In partnership with CabCharge, Active Care Cessnock, have dinner (included) in the adjacent Network is pleased to offer the Community Leagues Club and from there return to the Gardens Taxi Card. The Community Taxi Card allows to enjoy the spectacular Christmas Lights display! you greater choice, flexibility and control to get around on weekends, evenings, and public Day two will start the day with a light continental holidays. breakfast (included) before we set off for Nelson Bay, via Kurri Kurri. In Kurri Kurri we you will go on a What are the benefits? tour of some of the amazing murals that can be • It’s like a credit card for taxi travel, used with found in the streets of this small country town. companies who take CabCharge. From there it’s off to Nelson Bay where we will • Active Care Network covers the first $20 of your spend an hour or so cruising the waters of Port fare, you will then pay the remainder. Stephen looking out for dolphins and enjoying a • Greater flexibility means that you can book a fish and chip lunch (included) before heading taxi when you need it without needing to make home. an advance booking through Active Care Network. The total price for these exciting two day adventure is $495 per person twin share (double/ If you think the Community Taxi Card is just what single beds) or $565 if you want a room to yourself. you need, please contact our Client Care Team on 4722 3083.
Updates. CONNECTING WITH COMMUNITIES This program brings with it the great potential to; THROUGH ACCREDITED • Transform lives. TRAINEESHIP PROGRAMS • Create educational and vocational opportunities that may otherwise be Many younger people living in the communities unrealistic for many of the participants. in which we serve face the challenge of breaking • The opportunity to work in partnership with down the cycle of disadvantage. Unemployment, other organisations to achieve high quality residing in social housing or homelessness impact outcomes. heavily on many younger people. Many younger • School based Apprenticeships. people also struggle to find sustainable long term • The program is also designed to be employment. sustainable and brings with it an ongoing benefit for participants, other stakeholders as Active Care Network has for a number of years well as the general community. worked on breaking down these barriers through the establishment of the Employment Training THE ‘NEIGHBOURHOOD JOBS’ Program. This program is designed to assist individuals in the development of the skills PROGRAM and confidence that provides them with their best chance of reaching the goal of long term In October 2021 Active Care Network transitioned sustainable employment. This program also brings ‘Neighbourhood Jobs’ into our training programs. with it the benefits of physical, emotional, social This initiative will greatly expand our current and spiritual growth for program participants. programs as well as providing a number of important opportunities for young people to join our program. SCHOOL TO VOCATIONAL EMPLOYMENT PROGRAM Neighbourhood Jobs is a social enterprise that was established in 2018. Their mission has been Active Care Network has also developed a new to break down intergenerational poverty and program which sees students transitioning from unemployment by investing in young people School to vocational employment. This program locally. ‘Neighbourhood Jobs’ gardening and will be undertaken in conjunction with a local High lawns activities have been absorbed into Active School. Care Network’s Home Support team. Additionally the training programs that support young people This exciting new program provides; to find relevant pathways to employment will form part of our new ‘Employment Training Program’ • Connecting and assisting young people who function in 2022. have complex needs. • Targeted industry specific traineeships. We look forward to the many inspiring stories of • Identifying and providing pathways to hopes realised and lives transformed, as we grow employment. this vital community initiative. • Engaging with the wider community. • 6 month work experience placements. • Job Placement opportunities (including 12 month accredited Traineeships). • Tailored ongoing support and case management.
Community Transport Community Connections HEALTH RELATED TRANSPORT We are we looking for? SERVICE CHANGES We want passionate committed individuals who want to give back to the community and make a Important changes coming to clients residing in the difference. To achieve this we offer a number of Penrith and Blue Mountain Local Government Area. interesting volunteering roles such as; The fee to attend subsidised Health Related • Client Support Assistants Transport services (Dialysis and Cancer treatment) You will work with clients to keep them safe, operating in the Nepean blue Mountains Local and supported whilst they attending medical Health District has undergone a review. appointments as well as group social outings. Therefore from July 2022 the subsidised fee will • Volunteer Drivers slightly increase from $5.00 to $8.00 (one way or Drive our vehicles to safely and reliably return). transport our clients to medical appointments, shopping trips and social and group outings. • Phone Reception and Booking Volunteers Assist our clients on the phone and input bookings into our computer system. • Administration and Co ordination Volunteers You will work across one or a number of our departments and assist our specialist staff in this important work they are undertaking. What can you expect whilst volunteering with us? As an Active Care Network Volunteer you will receive all the support and training you need to get the most out of working with us. You will also ACTIVE CARE NETWORK ARE be reimbursed for any out of pocket expenses you CURRENTLY RECRUITING have whilst volunteering for us. VOLUNTEERS TO JOIN OUR TEAM! To find out more contact Michelle Atkins As a not for profit community organisation, we assist older Australians, people living with disability on (02) 4708 9435 and people experiencing hardship to live their best lives. At the same time we make sure that our or email volunteering@activecarenetwork.org.au staff are enjoying the important work they do. Our vision is to create an empowered, engaged and connected community innovating to achieve independence and wellbeing. In our quest to achieve this we want to ensure that our clients are provided with the same opportunities to have their health, wellbeing and social needs met as anyone else in the community.
Community Transport Updates. Community Connections TRANSPORT BOOKINGS • Times provided may vary by up to 30 minutes early for inward journeys or up to 30 minutes Active Care Network wishes to advise you that late for return journeys. This may be due to some slight changes will be made to the way you cancellations, traffic, weather and unforeseen book transport services. Please take time to read circumstances. the following. • Clients are asked to be ready to leave their home when the driver arrives. Please remain Bookings: inside in case we need to contact you. • The Active Care Network office accepts • For return journey if you have a mobile phone transport bookings between the hours of please have it available in case we need to 9:00am and 4:00pm Monday to Friday. contact you. • A minimum of one weeks notice is recommended for all booking requests and Christmas and New Year closure and updates: bookings can be made up to a maximum of • December 8th 2021 – Client Christmas Party one month in advance. (see your outing calendar for details) please • Active Care Network makes every effort to note that limited transport services will run on accommodate all transport requests, however this day making a booking does not guarantee • December 14th 2021 – Active Care Network will transport will be available. Transport is be closed for staff training. dependent upon availability of resources, • December 27th to December 31st our service especially for out of area transport. will be CLOSED. If you require transport to • Please advise our office when booking if a essential medical appointments during this support person (i.e. carer, spouse or friend) period please contact our office so alternate is traveling with you, so that seating can be arrangements can be made. correctly allocated. • January 3rd 2022 – New Year’s Day – Active Care Network will not operate on this day. Ongoing bookings: • January 26 - Australia Day. • If it is urgent please call back we will do what we can, however we cannot guarantee a Cancellations and changes: booking. Please contact our office as soon as possible if • Bookings are not automatically renewed by you (and your support person) no longer require staff and generally ‘standing bookings’ will not transport or need to make changes to your be accepted (errors can occur when changes upcoming booking . are made). • Clients are encouraged to contact our office to Messages: re-book their regular transports on a monthly When leaving a phone message please clearly basis. state your name, phone number and address. Your patience and understanding is appreciated. Late notice – bookings: • Active Care Network understand that clients may occasionally receive late notification from STOP PRESS: their medical providers or forget to book. • Every effort will be made to accommodate Subsidised Fee Changes effective 1 January, 2022. your request. However, services may not be provided if the necessary resources are not Blue Mountains, Penrith, Blacktown Social Outings: available. Weekdays: from $20.00 • Active Care Network will advise you if transport Twilight outings: from $25.00 cannot be provided. Saturday outings: from $30.00 Notifications: Blue Mountains Food Services: • You will receive an automated call advising of Community Meals transport will increase to: $10.00 your pick and return time, on the working day (one way or return) prior to your booking. • If your answering machine is not working or you Blacktown Shopping: have not received a call please contact the Group shopping trips will be reduced to: office after 2:00pm if you wish to check timing. $10.00 (one way or return)
Chatterbox. Local Community Our Chatterbox feature this edition working in Community Transport, there was so is with Rebecca Roach who is Active much to learn, I had no idea what I was doing! Care Network’s new Indigenous However, I was welcomed by the staff and Transport Project Officer. received lots of support luckily. I am a pretty quick learner so it didn’t take too long to pick it up! “Hi Rebecca, thank you for agreeing to As far as what I have done at Active Care be our ‘chatterbox’ for this edition!” Network, I have worked in the bookings department, in administration and assisted in RR: “Thanks and it’s great to have the opportunity Client Care team. My most recent role was as a to speak about this exciting new project”. transport scheduler”. “Can you tell me who this project benefits and what areas are included?” “Thank you Rebecca and I wish you well with your new role I am sure you will do great RR: “The funding covers Aboriginal and Torres things for Active Care Network and the Aboriginal Strait Islander people who reside in those three people who you will assist.” local government areas, these include Nepean, Inner west and Western Sydney”. “What are you enjoying most about your new role and why?” RR: “Helping people, reaching out to the community and finding gaps in current services and how we can improve upon our current services”. “What are some of the barriers you have to overcome in your role, and how do you overcome these?” RR: “Having a presence in the community to build relationships and trust. It is about finding the right community leaders to support and enable me to reach out to the wider community”. “How did you become interested in this type of work?” RR: “Our CEO believed I had potential regarding this new role. I have also lived in the area and could see that this was a great opportunity to develop my skills”. “How long have you worked for Active Care Network and in what capacity?” RR: “I started working at Active Care in 2012, before then I was concentrating on bringing up my children. It was a shock to me to begin with
Home Care. Gardening & Maintenance Home Support HOME SUPPORT SERVICES • Specialised detailed cleaning including shampooing and steam cleaning Our Home Support Services continues to grow. Our • Preparing homes for sale and end of lease friendly and experienced Team are able to provide cleans a wide range of quality services, whether it is a • Contaminated cleaning one-off, fortnightly or monthly based service. Our • Spring cleaning and de-cluttering services team is here to meet our client’s needs and help • Window cleaning (internal and external) them to remain independent and living at home. Our promise to our Clients is that 100% of all surplus A well-maintained garden creates an excellent funds go towards our Community Connections impression for your business and home. Whether programs that are designed to support older it is mulching, planting, hedging, or fertilising we Australians and vulnerable marginalised people. can create a customised package for your needs including: ACTIVE CARE AND REPAIR • Garden rejuvenation Many of our Clients continue to express the need • Landscaping projects for help with their gardens and lawns during • General gardening such as pruning and the ongoing restrictions caused by this awful hedging pandemic. • Lawn care – mowing, edging, fertilizing programs After the initial Active Care and Repair Program • Clean ups and rubbish removal that was operating last year, we continue to offer • Garden maintenance for Real Estate and the program to our clients. This important program Commercial Properties. both helps those in need with their gardens and provides a social connection to this service which Whether it’s mounting a picture on the wall may be as simple as spending time with clients or something a little more complex, our Home over a cup of tea and listening to what is important Support Services Team have got you covered. We to them. can provide a range of services such as: • Home modifications including step modifications, widening doorways, ramps, and decking • General building maintenance such as light bulb changes, door lock repairs and minor leaks • External building gutters, walls, and window cleaning • Bathroom modifications including grab rails, handheld showers, and lever taps • Repairs to fences, gates, and paths • Repairs to flooring, patching, and painting • Plumbing and electrical services • Internal grabrails and external handrails Our friendly team will ensure your space is cleaned professionally, efficiently, and cost effectively. We can provide a range of cleaning services to suit your needs including: Happy Active Care and Repair Clients Alison and Russell Johnson with Active Care staff members Pat and Stephen.
Community. Community Connections ACTIVE GARDEN CLUB The key components of the Active Care Gardening Club include the following: Regrettably due to the ongoing impact of the COVID-19 pandemic on Greater Sydney, the launch 1. The Active Gardening Club will initially operate of our Penrith Active Garden Club was postponed 1 day each week from November on Friday to early 2022. Our objective is to launch the Active mornings from 10:00am to 1:00pm. Garden Club after Australia Day in later January. 2. Location: Penrith City Council Nursery at 2151A Once launched, the Active Garden Clubs weekly Castlereagh Road, Penrith. program will include the following: 3. All of our clients and members of the local community are welcome to join the Active 1. Regular weekly Gardening Club meetings at Gardening Club. the Penrith City Council Nursery, located at 4. There will be a mix of activities at the Nursery 2151A Castlereagh Road, Penrith. and at other locations which will be set out on 2. Monthly Wellbeing and Education programs the 6 monthly timetable. facilitated by internal and external facilitators 5. The Active Gardening Club will be led by 3. Gardening Club outings to local Gardens and a qualified Horticulturalist and the weekly Parks and other places of interest. programs facilitated by experienced volunteers with regular input from the staff of Active Care Network and Penrith City Council.
Outings Calendar. Penrith SUMMER 2022 JANUARY / FEBRUARY / MARCH 4722 3083 activecarenetwork.org.au activecarenetwork activecarenetwork TRANSPORT, HOME SUPPORT & COMMUNITY CONNECTION Consistent with NSW Health advice, Active So what does this mean? Care Network is doing everything to ensure that all of our staff and clients remain COVID Day trips may be shorter or we will not safe. All necessary precautions will be adhered be going as far to as updates become available to make sure you have a safe trip and enjoy your day out. You can Bring Your Own Lunch This may also result in outings being cancelled, postponed or modified to suit the current Lunch can be purchased from a takeaway climate. Active Care Network will advise you if or café and eaten in a park your booking is affected and your outing confirmation notification will be updated If clubs and other eateries are open then this provides us another choice accordingly. Please take time to listen to these messages for relevant updates. We appreciate Closer to the date lunch venues may be booked your understanding and support during these uncertain times and are endeavouring to Some flexibility is required to have a continue our outings as safely as possible. great day out Numbers on buses: If you have any questions or concerns please don’t hesitate to contact us. We would like to Social Distancing Requirements mean welcome you back and joining your friends to larger buses are limited to carrying fewer getting out and about and being socially active people to keep you safe again. Please give us a call on 4722 3083 option 2 to speak to the social outing bookings team.
WHICH AREA ARE YOU IN? Check which area you’re in to match it with the colour coded bar appearing along-side the date in each social outing. As your health and safety is our main concern Active Care Network has made some changes to the way we host social outings. We need to reduce the number of clients on each bus and ensure everyone has opportunity to access our outings. We have separated suburbs into: East and West for Penrith, Upper and Lower for Blue Mountains. Just check below which suburb you reside in and pick one of the corresponding days on the social outings calendar. PENRITH EAST PENRITH WEST Agnes Banks Kemps Creek Badgerys Creek Luddenham Berkshire Park Kingswood Caddens Mulgoa Castlereagh Kingswood Park Claremont Meadows Orchard Hills Cambridge Park Llandilo Emu Heights Penrith Cambridge Gardens Londonderry Emu Plains Penrith South Colyton Mt Vernon Glenmore Park Regentville Cranebrook Oxley Park Jamisontown Wallacia Erskine Park St Clair Leonay Jordan Springs St Marys St Marys North Werrington Werrington County Important social outing information Werrington Downs Be prepared and ready however please wait inside in case we need to call you. Please listen to instructions from drivers and carers regarding the order of the day, return times and meeting places. Make sure you have everything you need for the day, medication, glasses, mobility aids, water, appropriate clothing and comfortable shoes. Remember to pack adequate supplies and medication in case of delays. Payment & Booking If you can, try to have exact money or as close to as possible. Call us on 4722 3083 to book your trips. Remember to bring your sense of adventure. You can pay on the day, except where a pre Ensure you bring your seniors or concession card. payment is asked for in the ad. Please have All clubs need this for you to enter their premises exact change if possible. or for discount. You will receive an automated message the day You can pay for your outing via online payment. before your outing to advise you of your pick up time. Go to our website activecarenetwork.org.au and select online payment. Select pay with a card. Bookings are accepted on a “first come, first served” basis. Once places are filled, a waiting list Call our finance team on 4722 3083 to pay is maintained. If you need to cancel, please do so using your credit or debit card. You can pay by cheque, mail it to to someone on the waiting list. Active Care Network, PO Box 124, Lawson 2783 Active Care Network is unable to provide a carer for those To pay by EFT or at the bank (quote your name who need individual support. and the trip date as reference) Commonwealth Subsidised costs published for all social outings are Bank BSB 062 589 Account 111 101 96 applicable to eligible clients and their carers.
Bonsai Nursery Tour WEST WED 12TH JAN EAST THU 13TH JAN There is a well-established Bonsai Nursery set on 5 acres in Dural with Bus - $20 passionate staff wanting to answer all your questions about growing JANUARY 2O22 and looking after Bonsai. They have everything you need to start off and free advice and talks to help you along the way. This shop is accessible for all to come along. Lunch will be nearby. Seacliff Bridge Scenic Drive ALL AREAS THU 27TH JAN Some may be familiar with this well – known destination and it never Bus - $20 seems to disappoint. First we call into Stanwell Tops where we get our first glimpse of the stunning coastline and Stanwell Park Beach below. Hopefully you will see the hang gliders in action today. We continue on past Coalcliff and across the Sea Cliff Bridge to stop for lunch at a lovely beachside location. Markets – Glenbrook Rotary Market ALL AREAS SAT 5TH FEB Glenbrook Rotary Markets is held on the first and third Saturday of Bus - $30 each month. The market features handicraft, plants, fruit and veg, Entry is Free delicious homemade food, clothing, soaps and personal items along with unusual handmade treasures, food outlets and coffee with live entertainment. The Australiana Pioneer Village (Resheduled from July and November) ALL AREAS WED 9TH FEB FEBRUARY 2O22 We have been lucky enough to rebook and secure a date as we have Bus - $20 missed out twice now. Join us for a trip back in time where they are Entry - $6 ‘Proud to Preserve the Past’ and share with you in a tour & talk today. (includes Talk & Tour) You can bring your lunch today (or pre-order by Mon 31st Jan). Note: Lunch - $15 Tea & coffee is only included with the pre-ordered lunch but can be (Set Menu) purchased in addition if you bring your own lunch. When you book for Pay to the driver this day out, please tell us if you are ordering lunch and what your on the day choice is. Lunch must be pre-ordered: (All meals come with cake & ice-cream, tea & coffee). • Chicken Schnitzel Chips & Salad • Beer Battered Fish Chips & Salad • Fish Cocktails, Garlic Prawns Chips & Salad Manly Dam & Clontarf Beach WEST WED 23RD FEB EAST THU 24TH FEB Who knew there was a Dam in Manly? Well today we are going to visit Bus - $20 and see for ourselves. With its lovely picnic areas and water views we call in for a peak. Lunch will be nearby with ice-cream on Clontarf Beach to finish off.
Markets – Cobbitty Markets ALL AREAS SAT 5TH MAR Experience a true country market day with many stalls selling an exciting Bus - $30 and wide range of craft, hand made goods, gifts and wares. The market Entry is Free is in the grounds of Cobbitty Public School with lovely shade trees, some covered walkways and the delightful country atmosphere of Cobbitty town. Please Note: The school grounds are somewhat uneven in places so care needs to be taken while here. Centennial Park & Beach WEST WED 9TH MAR EAST THU 10TH MAR Today we head back for a lovely drive around Centennial Park. Take the Bus - $20 time to stretch our legs, maybe feed the ducks or see some horses. Lunch will be nearby today and we couldn’t possibly miss a visit to the beach when it’s just so close up the road. MARCH 2O22 Community Conversations ALL AREAS WED 16 & THU 17TH MAR Active Care Network has a goal to speak with every one of our clients in Bus is Free the next year. In having a conversation with us you will have an opportunity to talk about the community you want to be a part of and, importantly, you will also have a longer-term influence on how we better deliver our service and programs. Our preference is to have a friendly, in-person conversation with you and so we have organised free events that you can participate in. The transport will be free and there will be some lunch specials available at the venues so you can grab a bite before or after the event. Please join us and have your say. Rail Museum – Thirlmere ALL AREAS WED 23RD MAR Home to Australia’s largest collection of working and static rolling stock, Bus - $20 NSW Rail Museum tells the story of our history with a significant collection Museum Entry $10 of rail heritage items that is now a major tourist attraction. Please join us Pay to driver today as we receive a talk and tour to remember the past time with on the day steam trains.
SCHEDULE OF SUBSIDISED FEES – CHSP, CTP SERVICES OPERATING FROM PENRITH LOCAL GOVERNMENT AREA EFFECTIVE01/09/2020 INDIVIDUAL TRANSPORT (from one address to one destination) – Covering all suburbs within LGA Hours 7am to 4.30pm PENRITH LOCAL GOVERNMENT AREA ONE WAY OR RETURN Single client $15.00 Couple* $20.00 INDIVIDUAL TRANSPORT - Next LGA within ACN’s Service Area. Hours 9am to 3pm BLACKTOWN, BLUE MOUNTAINS ONE WAY OR RETURN Single client $20.00 Couple* $25.00 OUT OF AREA TRANSPORT - Limited services available – 9am to 3pm sharp! ONE WAY OR RETURN LIVERPOOL, RICHMOND, WINDSOR Single client $30.00 Couple* $35.00 ONE WAY OR RETURN BELLA VISTA, CASTLE HILL, FAIRFIELD, MERRYLANDS, PARRAMATTA, WESTMEAD Single client $45.00 Couple* $50.00 GREATER SYDNEY AREA TRANSPORT - Limited by volunteer availability – 9am to 3pm sharp! CONCORD, RYDE, HORNSBY ONE WAY OR RETURN Single client $60.00 Couple* $65.00 SYDNEY ONE WAY OR RETURN Single client $90.00 Couple* $95.00 NORTHERN SYDNEY ONE WAY OR RETURN Single client $120.00 Couple* $125.00 INDIVIDUAL TRANSPORT - Health Related Transport (Penrith/Blue Mountains Hospitals) ONE WAY OR RETURN TRANSPORT TO DIALYSIS/CHEMO ONLY $5.00 GROUP TRANSPORT SHOPPING BUS FROM MULTIPLE ADDRESSES TO ONE DESTINATION $10.00 per person SOCIAL OUTINGS FROM MULTIPLE ADDRESSES TO ONE DESTINATION From $20.00 per person** * Couple rates are applicable when only one person is attending an appointment. ** Weekdays $20pp, Twilight $25pp, Saturday $30pp. Please Note: Prices are subject to change without notice
SHOPPING SERVICES Weekly shopping services run to the following centres. Please use the estimated arrival and departure times when booking. Subsidised fares for all shopping buses are $10.00 per person. Limit of 4 environmental shopping bags per person. WEEK A CENTRE DAY ARRIVAL TIMES DEPARTURE TIMES (estimated time and client areas) (estimated time and client areas) Nepean Square Monday 10.00 am (All Penrith areas) 12.00 pm (All Penrith areas) 8.45 am (Tench Ave Nepean Shores) 10.45 am (Tench Ave Nepean Shores) Nepean Square Tuesday 9.45 am (Mulgoa Rd Mtn View) 11.45 am (Mulgoa Rd Mtn View) Penrith Plaza Wednesday 10.00 am (All Penrith areas) 12.00 pm (All Penrith areas) 9.00 am (W'ton-St Marys) 11.00 am (W'ton-St Marys) St Marys Shops Thursday 10.15 am (St Clair-Erskine Park) 12.15pm (St Clair-Erskine Park) Nepean Square Friday 10.00 am (All Penrith areas) 12.00 pm (All Penrith areas) WEEK B CENTRE DAY ARRIVAL TIMES DEPARTURE TIMES (estimated) (estimated) 8.45 am (Kingswood, Penrith) 10.45 am (Kingswood, Penrith) Nepean Square Monday 10.30 am (G'Park, Regentville) 12.30 pm (G'Park, Regentville) Nepean Square Tuesday 9.30 am (All Penrith areas) 11.30 am (All Penrith areas) Emu Plains Lennox Centre Shops Thursday 9.00 am and 10.00 am 11.00 am and 12.00 pm First Working MONDAY of the Month CENTRE DAY ARRIVAL TIMES DEPARTURE TIMES (estimated) (estimated) Homemaker Centre Monday 9.15 am or 10.45am 12.15 pm or 1.45 pm Penrith (Includes: Chemist Warehouse, Spotlight, Bunnings) Please note: Some flexibility with times may be required for all shopping services. All shopping services are still being reviewed and will be available as soon as possible. Please watch this space.
Help Line Information. Feedback Mental health assistance Aged Care Rights and Resources Beyond Blue - 1800 512 348 The Aged Care Rights Service www.tars.com.au https://online.beyondblue.org.au Lifeline - 13 11 14 Aged Care Information Line – 1800 500 853 Head to Health - www.headtohealth.gov.au LGBTI Services Counselling support - Free ongoing counselling Programs and Resources for LGBTI Ageing support contact your Doctor to discuss your ACON – www.acon.org.au/home needs and they may be able to refer you to see a mental health professional. These sessions may be Local Council contacts covered under a subsidy through Medicare. Blacktown Council - (02) 9839 6000 Penrith Council - (02) 4732 7777 Telecross The Blue Mountains Council - (02) 4723 5000 The Australian Red Cross is able to set up a daily check in phone call. To qualify you need to be Using technology to contact family and friends. living alone, and you need to be currently assisted This is a well-established service in the UK, for through the NDIS or My Aged Care. Please call the information links and advice (see the website number below to check on your eligibility. details below). Call 1300 885 698 www.ageuk.org.uk/information-advice/work- learning/technology-internet/video-calling/ Physical Health and exercise Heart Foundation Walking – Active Mind Active Further information Brain. Call 1300 36 27 87. If you would like any further information on www.heartfoundation.org.au/walking anything written here or if you would like to book transport or gardening services through Active Elder Abuse Help Line Care Network please call us on (02) 4722 3083. 1800 353 374. However, please note: if you are feeling unsafe or concerned you or someone else ACTIVE CARE NETWORK or may be harmed, call – 000. ANNUAL CLIENT SURVEY Where English is not you’re first language call Translating and Interpreting Service on 131 450. Active Care Network is committed to continuously improving and developing the services that we Planning Ahead Tools for future legal, health and offer to our community. financial decisions NSW Office for Ageing and NSW Public Guardian As part of this process over the next few weeks, 1300 887 529 we will be launching our Annual Client Survey. One of our friendly staff will call you and ask a series of My Aged Care: Coronavirus information and questions to better understand your views on the support for older Australians services that we provide to you. For older people at risk of COVID-19, how to arrange support with personal care, meals and We will also be asking for your feedback in home support in emergency situations. Call 1800 200 422 regard toany improvements to our servicesthat Monday to Friday 8:00 am to 8:00 pm and you wish to suggest. We would be very grateful if Saturday 10:00 am to 2:00 pm. you would be willing to participate in the survey. www.myagedcare.gov.au/covid-19-information- Our objective is to speak to as many of you as support possible in order to identify and meet your needs. 4722 3083 | activecarenetwork.org.au
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