Owner's Rental Program - 2018 Sherkston Shores - Marketing Property Care Account Services - Sherkston Shores Owners
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2018 Sherkston Shores Owner’s Rental Program Discover the Benefits │ Income Earning Potential │ Hassle-Free Marketing │ Property Care │ Account Services
Benefits and procedures
Reap the Benefits - why join?
✓ Use your vacation cottage as often as you wish, but rent when
not in use. Off-set your resort fees with the rental income.
✓ A dedicated vacations team who work hard to rent out your
vacation cottage on a regular basis; taking care of the hassle for
you.
✓ An experienced Sherkston hospitality team maintaining your
vacation cottage at the highest level. A marketing team and
professional website, advertising your vacation cottage for rent.
✓ Comfortably balance your actual vacation and relaxation time
with an affordable cost of ownership based on the time you use
your cottage.
Joining the Rental Program...
Easy as 1,2,3,4!
Step 1
Complete the Rental Program Contract and mark the dates
you would like us to rent out your vacation cottage (each date
represents one night).
Step 2
Upon receipt of your rental agreement contract, we will inspect
your vacation cottage to ensure it is up to standard. At this time
we will also award your cottage with the correct rental grade.
Step 3
You will then receive two copies of your Rental Inspection form.
One of which you must sign and return to us as soon as possible. If
there is any maintenance or cleaning work required before we can
commence renting, we will advise you of the work needed and the
cost. You can then decide to complete the work personally or or
have Sherkston do it for you.
Step 4
Once your vacation cottage has been graded and any necessary
maintenance work has been completed, we will send you a
confirmation email. This will inform you of the grade of your
vacation cottage and confirm the rental dates and we can begin
taking reservations for you! Please do NOT assume that the vacation
cottage is being rented without confirmation from the Resort.
Commonly asked questions
Why should I rent my vacation cottage through Sherkston when I can Who pays for damage done to my vacation cottage?
do it myself? When renting your vacation cottage, “wear and tear” is expected and considered
Sherkston does it all for you! We alleviate the stress involved with finding guests, a cost of doing business. The longer the rental period, the higher potential there
collecting payment and security deposits, advertising, cleaning after rental is for wear and tear. Scratched tables and floors, bent window blinds, steam
periods, and maintaining rental income accounts. And if you sign up early, there cleaning, missing inventory items, pullout couch repair, pilot relighting etc. are
are even more benefits of renting with Sherkston, which are detailed below as all considered wear and tear and a cost of doing business for income. These are
part of the Executive Partnership Program. the types of expenses you can expect to be billed for on your rental account.
Only malicious damage will be paid by the guest from their security deposit.
How much money will I earn? Damage that is caused with disregard to your vacation cottage and/or property
Your rental income will vary depending on the grade of your vacation cottage, is considered malicious. Should this happen, an estimate will be obtained and
how often it’s rented, and when you sign up for the rental program. Allocating the amount will be charged to the guest.
more weeks for rental and signing up early will increase your income potential.
Feel free to contact us for detailed information on your earning potential. No Can you guarantee that there won’t be smokers or pets in my vacation
income is guaranteed. cottage?
Sherkston Shores strives to ensure all guests follow our terms and conditions,
How will I know when my cottage is rented? however there may be times that this is not possible should a guest decide to
If you marked the date as a rental, assume your cottage is rented. We will do disobey. Should a guest in your vacation cottage be found with a pet or smoking,
our best to notify you of vacancies so that you have the opportunity to enjoy their security deposit will be charged for steam cleaning and deodorizing.
your cottage. Unfortunately, we cannot notify you of each booking as we make
them. We encourage you to call in or email us as you please for an update of How many sets of keys should I give you?
the bookings in your cottage. We ask that you give 4 sets of labeled keys. This ensures that our cleaning and
maintenance department will have access to your vacation cottage as well as
When do I get the money my vacation cottage has earned? the guests who are renting it.
Rental revenue is calculated on a monthly basis and applied to your account as
a credit. Any expenses incurred, such as propane deliveries, repairs, etc will be What should I do with personal items in my vacation cottage and larger
applied to your account as a charge. The revenue generated will remain on your items such as my patio furniture?
account as a credit towards the following year’s community fees. We strongly recommend that you remove all personal items from your vacation
cottage prior to your rental dates. This will avoid any breakage or loss of these
How will my vacation cottage be graded? items. Sherkston Shores will not be responsible for any damage or repairs to
Upon signing up for the rental program, our housekeeping department will items that are not part of the required inventory list.
complete a walkthrough of your cottage to determine the rental grade. The
decision of the grade of your vacation cottage rental will be discussed with the Can I keep a closet or bedroom locked for storage?
Vacations Manager. To be eligible for our rental program, cottages must be a In order to provide our guests with the best vacation experience, no locked
2006 model or newer. cupboards, closets or doors are allowed. Should you leave items behind,
Sherkston Shores will not be held responsible for them.
Can I deduct the running costs of my vacation cottage against my rental
income and save taxes? What should I do if I want to make changes to my rental dates?
Many vacation cottage owners are able to deduct certain running costs from To make changes to the rental dates in your contract, please contact the
the rental income for tax purposes; for example Sherkston’s rental commission, Vacations Manager, who will require your request in writing. We always do our
repairs and maintenance during the rental period, a portion of the community best to accommodate these changes however there may be times when this
fees, sewage fees, hydro and insurance costs during the rental period. In addition is not possible due to availability restrictions. You must give at least 5 weeks
interest costs if you have a loan that is directly secured by your home. We do notice for any changes.
however suggest that you consult with a professional accountant to obtain the
best advice that fits with your individual circumstances.
The Rental Program
Option 1 - Executive Partnership Program The vacation cottage owner will be responsible for: summer-izing,
This partnership program comes with many added benefits exclusive winterizing, cleaning, gas test, power washing and carpet cleaning.
to vacation cottage owners who make their Vacation Cottage available Sherkston will summer-ize and winterize for a cost.
during the most desirable vacation times May 18th weekend, June
22nd through September 2nd and October 5th weekend. Executive Partnership Program & Basic Rental Program
The potential income opportunities and the necessary expenses
To join this program the minimum rental period is either 7 peak weeks associated with the Executive Partnership Program and Basic Rental
or 10 peak mid week or weekend breaks. Program are fully detailed in the next few pages along with other
Benefits important information and advice about the most suitable dates for
• Weekend increased earning opportunity maximum earnings.
• Gas testing Value $75
• FREE Spring Dust & Fluff Value $125 The Grade
• Individual service calls under $25, $100 per season Your Vacation Cottage is graded at the beginning of the season. The
(excludes outside contractors) grade awarded depends on the year as well as its overall condition.
• Summerizing and Winterizing of home Value $180 Over the course of the season, the home will be re-assessed which
• Power washing service as needed in season Value $180 may result in a change of grade. Should this arise the Resort will notify
you accordingly. Only homes aged from 2006-2018 qualify for the
2018 rental season.
To register for the Executive Partnership YOUR FORM MUST BE
RETURNED TO THE RESORT BY MARCH 31, 2018 . Please note: It The Number of Bookings for your Vacation Cottage
is not possible to join the Executive Partnership Program for the 2018 This is directly related to the amount of weeks you leave free for us
season after March 31, 2018. to rent-out and at what time of the year these dates are available. Of
course we attempt to fill as many of these weeks as possible however
Option 2 - Basic Rental Program we cannot guarantee that each week you give us will be booked.
If you do not want to rent your vacation cottage for as many weeks Typically statutory holidays are the easiest to rent and come with the
as required for the Executive Partnership Program you still have the added benefit of earning the most revenue.
opportunity to earn extra income by joining our Basic Rental Program.
Simply let us know what weeks you would like to rent your Vacation The Amount Achieved for Each Week
Cottage. We always do our best to rent your vacation cottage at full occupancy
and at the best price. Due to the competitive nature of the holiday
market, in order to achieve maximum occupancy for your vacation
cottage we may be forced to offer discounts on your behalf.
These discounts come in various forms (examples below but not
limited to):
Bonus incentives
Promotional Offers – Newspapers, Email Advertising, online
advertising, etc
Direct mail incentives
Phone Campaigns
It is not possible to guarantee your income for specific dates, however
we do assure you all discounting decisions are done in a controlled
manner with your best interests in mind.
Expenses
Knowing in advance what expenses you are likely to incur throughout
the season is the secret to success on the rental program. The
following information explains in detail the most common expenses
incurred over the rental period. Please read this section very carefully.
No surprises means no disappointment!
The Rental Program Commission A total commission of 40% will be deducted from your gross income. This covers a wide range of costs including the production of the full colour brochure, extensive advertising campaign and promotions, reservations and check-in team, and the expense of cleaning throughout the season. Safety Check We reserve the right to invoice you for the compulsory Propane and Hydro checks upon registration on the rental program. Propane Propane deliveries will be scheduled on your behalf should a cottage or BBQ tank become empty during a rental period. Deliveries will be recorded throughout the season and you can expect to see this expense charged to your account. Inventory During the rental period we have to ensure that our guests have access to a full inventory that is in acceptable condition. Necessary replacements will be recorded by our housekeeping team and billed to your account accordingly. PLEASE NOTE: Sherkston Shores does not maintain a record for any items in the home that are not on the presented inventory list. It is in your best interest to remove such items to avoid unnecessary upset arising from the potential loss or breakage. Minor Essential Repairs Once the rental period begins, we will carry out necessary repairs such as steam cleaning of carpets, pilot relighting, re-screen patio doors, etc. These repairs will be handled by our housekeeping department and billed to your account accordingly. Owner Dates Your enjoyment of your Vacation Cottage is our key objective. To help you with this we have provided a rental season calendar detailing the Executive Partnership Program most desirable vacation weeks. Please indicate all dates you wish to have us rent-out your vacation cottage. Guests can stay for 7 nights commencing on Friday or Monday, a 4 night package from Monday to Friday, or a 3 night vacation from Friday to Monday. Check-in/check-out dates always fall on a Monday or a Friday. Once you have chosen your dates from the calendar provided, simply circle the dates you would like us to rent for you, complete the rest of the form and return it to us via email, mail, or in-person. For more details, please contact us: sherkston@sherkston.com 905-894-0972 1-877-482-3224
Required inventory list
Sherkston Shores Vacation Cottages are packed with all the comforts of home, including private living space, two and three
bedrooms, bonus sleeping areas, bedding and towels, appliances, and all the plates, glass wear, cutlery, and small appliances one
would need to make their vacation more enjoyable.
In order to be a part of our Rental Program, the owner is responsible for ensuring the vacation cottage is equipped with the
following items and replenished as needed to maintain par for each and every stay.
REQUIRED INVENTORY LIST FOR STANDARD & DELUXE GRADED COTTAGES
□ 6 pillows □ 1 cookie sheet
□ 3 blankets in a 1 bedroom □ 1 milk bag holder
4 blankets in a 2 bedroom □ 1 cutting board
6 blankets in a 3 bedroom □ 1 oven mitt
□ Minimum 32” or larger flat □ Microwave
screen TV □ Coffee Maker
Premium, Luxury & Premium, Luxury & Black Diamond
Black Diamond Cottages Cottages requirements:
requirements: 43” TV in living Keurig coffee maker
room, 32” TV in Master and 19” □ Kettle
TV in 2nd & 3rd bedrooms. □ Set of 2 casserole dishes
□ DVD player □ Wide slot toaster
□ Fire pit □ Mop & pail
□ Picnic table □ Broom & dust pan
Premium, Luxury & Black Diamond □ Bath & kitchen garbage pails
Cottages requirements: □ Door mats
6 seater patio set □ 20 clothes hangers
□ Full set of pots & pans with lids □ Propane BBQ
(6 piece - small, medium, large) □ BBQ utensil set
□ Large, non-stick frying pan □ Premium, Luxury & Black
□ Set of 3 serving bowls Diamond Cottages requirement:
□ Matching dinnerware for 6 Upgraded cable and in-unit WiFi.
□ 6 water glasses (no plastic)
□ 6 wine glasses (no plastic)
□ 1 utensil tray
□ 1 serving spoon
□ 1 slotted serving spoon
□ Knife set – paring/carving/bread
□ Set of 6 steak knives
□ Cutlery for 6
□ 1 spatula
□ 1 vegetable peeler
□ 1 can opener
□ 1 cork screw
□ Dish rack and tray
□ 1 strainer
□ 1 juice jug
□ 1 ice cube tray
□ 1 cheese grater
2018 Owner Rental Program Contract
Vacation Cottage OWNER RESPONSIBILITIES
SHERKSTON SHORES RESPONSIBILITIES
All fees and expenses must be paid in full before your Vacation Cottage can be rented.
Sherkston will provide updated published brochures, detailed web page, online reservation systems, marketing, trade shows and
All Vacation Cottages must be of modern design, clean and presentable including gardens and flower beds. Owners must ensure frequent flyers.
a natural layout of furniture in the cottage. For example, couches/chairs should not block entry doors or door ways. TVs, if not wall
mounted, should be on a proper TV stand. Should an issue arise in regards to furnishings, Sherkston will notify the cottage owner. We will remain an all year round reservation team, and provide correspondence, inquiry and billing services with vacationers.
Your Vacation Cottage must be complete with the full inventory items as detailed in this guide. Replace any equipment, breakages and fill propane when necessary. Replacement propane tanks will be charged to your rental account
Please note: Sherkston Shores requires the Owner to provide 1 set of blankets and pillows. These will be changed and replaced as a business expense.
periodically through the rental season. We cannot guarantee that owners personal items will be returned, this is a cost of renting that
should be offset from generating an income. We will however do our very best to ensure that they are returned by the end of the rental We reserve the right to carry out all repairs, extra cleaning such as steam cleaning and inventory replacements to maintain your
period and we suggest labeling your items with your site number. Vacation Cottage is up to standard up to $400 without authorization. All expenses will be charged to your rental account.
All Vacation Cottages must have a Gas & Electrical inspection each year. The resort reserves the right to charge for such inspections. If the amount exceeds the $400 limit we will endeavor to contact you for authorization. If approval cannot be obtained and not
completing the repairs will jeopardize a booking the work will be completed. Please remember during high volume business times this
All Vacation cottages must be equipped with fully functional: a) smoke detectors b) carbon monoxide detectors c) fire extinguishers, cannot always be possible. In this case a decision will be made by the Sherkston Welcome Centre Manager with your best interests
in accordance with Ontario laws. Owners are responsible for shutting off their propane tanks and furnace. foremost.
Four labeled sets of keys for all access doors must be provided to the Sherkston Welcome Centre at the beginning of each season. If We will leave all air conditioning or heating turned OFF after a rental period.
less than 4 sets are provided we will make copies and charge your account accordingly.
Rental revenue will be applied to your account on a monthly basis throughout the rental season. This income will remain on your
To amend agreed upon “rental dates” please call the Sherkston Vacations Manager who will require this request in writing. We will do account as a credit towards the following year’s community fees.
our best to reserve time for you to enjoy your vacation time however this will be subject to availability.
Please note: if there is already a booking allocated this must stand. The charges of our services will show on your rental statement at 40% of gross rental income.
Owners are required to vacate their site by 10am on the day of departure. The Vacation Cottage must be left in rentable condition. Sherkston Shores will commence the winterizing of Vacation Cottages October 8, 2018 thru October 31, 2018. Sherkston Shores will
If these criteria are not met, the owner will be subject to all applicable costs involved to rectify the situation or the renters will be continue to winterize after the 31st but will not be responsible for any frost damaged caused.
assigned to an alternative site and you will lose that particular booking revenue.
Sherkston will perform general housekeeping on cottages after our guests vacate. During high volume check in and check out times,
After a rental period we will have your vacation cottage ready for you by 4pm. Owners are prohibited from soliciting the occupants of if there is no indication of an owner arrival or another reservation in the cottage, the cleaning may take place the following day.
their Vacation Cottage. If work is required or the owner needs to enter the unit during occupancy it must be approved by a member
of the Sherkston Welcome Centre team.
If the owner decides to remove the Vacation Cottage from the Rental Program they must inform the Sherkston Welcome Centre
Manager. The removal of the Vacation Cottage is subject to availability. A revenue statement will be sent at the end of the season in
accordance with your contract.
If the owner leaves any personal inventory/food/clothing/alcohol items in a locked cupboard Sherkston Shores is ABSOLUTELY NOT
RESPONSIBLE for these. If they are removed, misplaced, or taken there will be no reimbursement from Sherkston Shores.
All cupboards must be available for the guests checking into the Vacation Cottage. No locked cupboards, closets or doors are permitted.
If the owner has an awning, it must be locked at all times. Failure to do so may result in damages which will be the owner’s expense.
Insurance is mandatory on all Vacation Cottages, by signing this agreement you are confirming a valid policy is in place and is
completely the responsibility of the owner to have valid insurance in place.
I have read and understand the above homeowner terms and conditions I am aware of my responsibilities for the Rental Program, and have a clear understanding of
this contract. I am aware that if I do not abid by such terms, I will be removed from the rental program.
Site Number: Make/Model: Year: Bedrooms: Graded As (Subject to inspection):
Owner Name: Signature: Date: M l D l YEAR
Phone Number: Cell Number: Email Address:
Sherkston Representative: Signature: Date: M l D l YEAR
Please circle all the dates below, you would like us to rent out your vacation cottage. Please note that historical desirable vacationing dates
have been indicated in orange. Reminder: minimum rental period is either 7 peak weeks or 10 peak mid week or weekend stays.
MAY 2018 JUNE 2018 JULY 2018
S M T W T F S S M T W T F S S M T W T F S
1 2 3 4 5 1 2 1 2 3 4 5 6 7
6 7 8 9 10 11 12 3 4 5 6 7 8 9 8 9 10 11 12 13 14
13 14 15 16 17 18 19 10 11 12 13 14 15 16 15 16 17 18 19 20 21
20 21 22 23 24 25 26 17 18 19 20 21 22 23 22 23 24 25 26 27 28
27 28 29 30 31 24 25 26 27 28 29 30 29 30 31
AUGUST 2018 SEPTEMBER 2018 OCTOBER 2018
M ST W T F S S M T W T F S M S T W T F S
1 2 3 4 1 1 2 3 4 5 6
5 6 7 8 9 10 11 2 3 4 5 6 7 8 7 8 9 10 11 12 13
12 13 14 15 16 17 18 9 10 11 12 13 14 15 14 15 16 17 18 19 20
19 20 21 22 23 24 25 16 17 18 19 20 21 22 21 22 23 24 25 26 27
26 27 28 29 30 31 23 24 25 26 27 28 29 28 29 30 31
30
Circle the dates you would like us to rent out for you. Check-in days are Monday and Friday only. │ n These are desirable vacation times
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