Our place - REPORT - Local authorities and the public's mental health - Louis Allwood - Centre for Mental Health
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Centre for Mental Health REPORT Our place Contents Foreword 3 Executive summary 4 1 Introduction 6 2 Evidence for prevention 7 3 The role of local authorities 9 4 National policy and legislative context 11 5 Key themes from case studies 13 6 Prevention and promotion during the pandemic 15 7 Case studies 19 Basildon Borough Council 19 Birmingham City Council 21 Bristol City Council 24 Camden Council and Islington Council 27 Leeds City Council 30 Sandwell Metropolitan Borough Council 32 St Albans City and District Council 35 Surrey County Council 37 Tameside and Glossop Strategic Commission 40 References 44 2
Centre for Mental Health REPORT Our place Foreword I am delighted that the Local Government Association (LGA) has worked with Centre for Mental Health to share just some of the innovative work that councils are leading to promote good mental health and wellbeing. Councils’ role in improving and maintaining people’s mental wellness across the life course – from childhood to old age – has always been important, but it has been further highlighted by the Covid-19 pandemic. We commissioned this research before the pandemic, and the learning that we share feels even more relevant now. I’m grateful to colleagues who took the time to share their valuable experiences. The unprecedented restrictions on people’s lives that were introduced in March 2020 had a sudden and profound impact on everyone. Many of us were unable to go to work or school, meet family and friends, go to the shops or take part in leisure and culture activities. In other words, at a stroke the very things that support our mental wellbeing and we often took for granted were taken away. Councils worked hard with the NHS and other local partners, especially the voluntary and community sector, to support the mental health and wellbeing of their residents. Actions across the mental health spectrum included continuing to meet statutory responsibilities for adults and children’s mental health, supporting the mental wellbeing of frontline staff, bereavement support, suicide prevention, helping residents to stay connected, and supporting people who might need additional help such as carers and new parents. As well as promoting mental wellbeing through, for example, safe access to parks, open spaces and expanding public libraries’ online offer. Whilst we cannot lose sight of the challenges, I have also been heartened by the positive changes that we have seen. There is much greater awareness about the effect of personal behaviours on mental wellbeing, such as sleep and exercise. The flourishing of community and neighbourhood activity has provided vital support to people in vulnerable circumstances and for some resulted in stronger social connections. We have found that some people prefer to access support and stay connected digitally. Councils can help to embed and sustain these positive developments. Of course, the pandemic and its effects are far from over. Mental health issues will be one of the key legacy impacts and are central to local planning for the next phases and recovery. We know that some people are more at risk than others of developing mental health issues and that mental wellness is inevitably affected by other factors, including housing, money, relationships and jobs. Councils are in the unique position of being able to harness all of the services and assets they are responsible for, to reduce inequalities and effectively target interventions to meet local needs. Of course, to maintain this vital preventative work it is essential that local government services, and the voluntary and community sector, are properly funded now and in the future. I hope you find the examples shared in this publication as inspiring and informative as I do. Councillor Ian Hudspeth, Chair of LGA Community Wellbeing Board 3
Centre for Mental Health REPORT Our place Executive summary Actions that promote positive mental wellbeing • St Albans City and District Council – A and prevent mental health problems help strategic approach in a district level us stay healthy, live productive, meaningful authority lives and avoid serious and sometimes • Surrey County Council – Developing a long lifelong distress. Local authorities play a term strategy at county level key role in improving the mental health of their communities, bringing together and • Tameside and Glossop Strategic supporting partners and citizens to address the Commission – Living Well: integration and determinants of our mental health and reduce neighbourhood support. inequalities. Four common principles emerged during our This report presents learning from local areas analysis: alongside an overview of the evidence for prevention and the national policy context. The Public mental health as everybody’s business: councils involved seek to improve population health and wellbeing of the local population is mental health, reduce inequalities and prevent the responsibility of every part of the council mental ill health in their communities through and the wider community. a combination of strategic and practical “A workforce for prevention” approaches. Nine case studies were examined: Collaboration: councils working together with • Basildon Borough Council – Health in all other parts of the system (such as the NHS) and policies closely involving community groups and other • Birmingham City Council – Prioritising stakeholders. upstream mental health support “Get people together and have the • Bristol City Council – Thrive Bristol: Thriving conversation” at Work Place-based approaches: using the concept of • Camden and Islington Council – Addressing ‘place’ to galvanise residents and organisations determinants of poor mental health using to engage with the broader health and Making Every Contact Count (MECC) and wellbeing agenda. Psychologically Informed Consultation and “The best place to live for health and Training (PICT) wellbeing” • Leeds City Council – Mentally Healthy Taking a holistic approach: using a wide range Leeds: a whole city approach of approaches and strategies to tackling the • Sandwell Metropolitan Borough Council – determinants of mental health. Stronger Sandwell: asset-based community “Addressing multiple needs instead of development for better mental health channelling people down single condition pathways” 4
A number of key enablers surfaced across Mental health is interwoven with other agendas Centre for Mental Health REPORT Our place different case studies: – housing, employment, social inclusion, economic development, safety. Local authorities • Leadership – including senior officer and are uniquely placed to connect all parts of the political support system and to knit together their own policies • Relationship development – building and strategies to work towards fewer health mutual trust with other agencies and taking inequalities and better mental health for all. time to engage the local voluntary and Most of the research for this report was carried community sector out before the outbreak of Covid-19 in the • Community engagement – learning from UK. The pandemic has seen a seismic shift in communities and engaging them in resources to contain the virus and support those everything from strategy development to who have become ill. At the time of writing, service delivery much of this work is still ongoing. • Harnessing external resources – making We followed up with some of our participating use of national programmes, research and councils to understand how the pandemic had funding, and sharing learning with other affected progress on mental health prevention local areas. and promotion. While Covid-19 has interrupted all of our lives, we heard evidence that local These case studies demonstrate promising authorities have been able to sustain a focus on practice and good ideas. Evidencing impact mental health by using digital technology, by for prevention is complex. It can be difficult commissioning flexibly and by developing new for initiatives which are in the early stages of resources. More than that, existing approaches implementation. However, local authorities are to health promotion and the prevention of well positioned to learn, to work arm in arm with mental health problems have been important communities, local providers and grassroots enablers for quickly bringing together wider organisations, and to adapt to new insights and networks of stakeholders to learn how respond to the needs of their residents in the communities have been affected and to make present. mental health a key part of Covid-19 recovery planning. 5
Centre for Mental Health REPORT Our place Introduction We all have mental health. Like our physical Other factors and circumstances can protect health, this can be anywhere on a spectrum our mental health. Relationships, supportive from healthy to unwell. Success in prevention families, secure childhood experiences, good and promotion means supporting people to stay housing, economic and social opportunities, as close as they can be to the healthy end of the education, and easy access to help can all boost spectrum. Efforts to promote positive mental our resilience in the face of stress and hardship. health can aim to help people whether they are Preventing mental health problems and healthy, coping, struggling or unwell – although promoting positive mental wellbeing normally the greater a person’s mental health need, the involves initiatives designed to address these more intensive support they will need to attain various individual, interpersonal, or societal better mental health. factors (McDowell et al., 2019). There is often There are several known risk-factors which significant overlap between these initiatives make people more likely to experience and those aiming to improve physical wellness mental health difficulties. These include – the two are intertwined. As the range of risk unemployment, low income, racism and factors is broad, so too is the range of agencies discrimination, traumatic experiences, violence and organisations which can make a difference. or abuse, genetics, physical illness, and a lack of access to support. Mental health spectrum © Centre for Mental Health 2017 www.centreformentalhealth.org.uk 6
Centre for Mental Health REPORT Our place Evidence for prevention The established evidence base billion a year in sickness absence, reduced productivity and staff turnover. A number of The most recent estimate for the total cost to interventions to help employees stay at work society of mental health problems in the UK and fulfil their productive potential have was £119 billion per year. This figure includes been shown to have potentially significant the costs of health and social care for people savings for businesses and the economy with mental health problems, lost output in the (Tan et al., 2014; Hamberg van Reenen et al, economy, and reduced quality of life. Most of 2012) these costs are not borne by the health system (O’Shea & Bell, 2020). Preventative programmes • Suicide prevention – one initiative bring about a range of benefits not limited increasing the use of psychosocial to health and wellbeing: these may include assessment (i.e. considering the wider improved community cohesion, management factors affecting wellbeing) for people of physical health, reduced crime and who have self-harmed and present at improved feelings of safety, better educational hospitals was modelled to deliver a return attainment, improved earnings or more secure of investment of £2.93 for every pound employment. spent in health, local authority and police costs over a ten-year period, rising to Various studies summarise a range of £39.11 when increased productivity and preventative interventions and their estimated other wider, long-term costs are considered costs and benefits (Australian Government (McDaid et al., 2017) National Mental Health Commission, 2019; McDaid et al., 2017). While there is a growing • Tackling social isolation and loneliness body of research on preventing mental illness, amongst older adults through non-medical some areas are more advanced than others in interventions – a randomized control trial evidencing impact. Approaches considered by of a community choir group showed a health economists to have a good evidence base significant improvement in mental health include: scores over six months and a 60% chance of being cost-effective (Coulton et al., 2015). • Supporting maternal and infant mental health – economic evaluations demonstrate Only a relatively small number of preventative the cost effectiveness of preventing or approaches benefit from being so well intervening early on perinatal depression researched. Given the many determinants through improving access to psychological of mental health and the broad range of therapies or increasing health visitor opportunities to support communities and support for mental health and wellbeing individuals with mental wellbeing, there are (Gurung et al., 2018) many more possible approaches and innovative interventions that have yet to be robustly tested. • Improving children and young people’s For example, our understanding of impact and mental health – evidence-based parenting economic evaluation evidence is still emerging programmes, for example, are estimated to in many key areas: school-based antibullying generate savings in public expenditure of programmes; mindfulness; improving nearly £3 for every pound spent over seven employment, education, and training outcomes years, with the value of savings increasing for young people at risk of poverty or social significantly longer term (Khan et al., 2015) exclusion; housing, urban planning, and access • Improving mental wellbeing and preventing to nature; and addressing the psychological mental illness in the workplace – mental impact of job loss and job insecurity (McDaid et health problems cost UK employers £35 al., 2019). 7
Centre for Mental Health REPORT Our place Inequalities Economic evidence demonstrates that straitened public finances tends to lead to All of us have multiple layers of identity and higher cost services being favoured. The belong to communities of geography, gender, rationing of lower cost services which take place ethnicity, social class and many more. The further ‘upstream’ (i.e. through waiting times or determinants of mental health interact with the imposition of thresholds) mean people do these inequalities in ways that put some people not get help until they reach crisis point. This at a far higher risk of poor mental health than is more likely to involve the police, ambulance others: services, and worse outcomes which can affect • Children from the poorest 20% of individuals longer term (O’Shea, 2019). households are four times as likely to have With a limited evidence base, it can be difficult serious mental health difficulties by the age to make the case to invest in preventive of 11 as those from the wealthiest 20% programmes. And often such programmes are • 70% of children with autism and 80% of required to innovate while also demonstrating adults with autism have at least one mental short-term and directly attributable returns on health condition investment. While enabling positive mental health is linked to tackling a range of social • Children and young people with a learning determinants including deprivation and disability are three times more likely than discrimination, it can be difficult to draw direct average to have a mental health problem associations between the activities carried out • Men and women from African-Caribbean and the outcomes they ultimately help people communities in the UK have higher rates of achieve. Robust and independent evaluation post-traumatic stress disorder and suicide can be expensive and monitoring the impact risk and are more likely to be diagnosed of prevention requires time for new initiatives with schizophrenia to be embedded in communities and for their effects to become visible – this can be several • Women are ten times as likely as men to years. Population level outcomes are also not have experienced extensive physical and immune to confounding factors. In the context sexual abuse during their lives: of those of Covid-19, this includes major economic who have, 36% have attempted suicide, uncertainties and the legacy of months of social 22% have self-harmed and 21% have been distancing and isolation for many. made homeless. Most of the local authorities featured in this (Summary of multiple sources from the publication are on the journey of embedding Commission for Equality in Mental Health, 2020) their approaches and finding ways to track or measure the difference they make. Most have It is increasingly evident that preventing in place some monitoring of outputs, activities mental ill health cannot be achieved and engagements. Some are still in the process successfully without addressing these stark and of talking to communities about the changes longstanding inequalities. Taking a ‘universal’ they want to make. Others have worked with approach to promoting mental health may even external partners to develop sophisticated exacerbate inequalities by benefiting those who outcomes matrices which overlap social, have the least need. physical and mental health outcomes. Where they have been running for sufficient periods Evaluating prevention of time, certain projects – some of which form Shifting public spending from high-cost late part of much wider strategies and approaches intervention services (such as hospitals and – have been subject to internal and external prisons) towards lower cost prevention and evaluations. earlier intervention is notoriously difficult. 8
An overarching message from promising case predetermined metrics and performance Centre for Mental Health REPORT Our place studies is the importance of learning. This is management can make it harder to improve not just about external evaluations, figures outcomes for individuals and communities and validated measures: it is about listening (Lowe & Wilson, 2017); Davidson Knight et to communities and system partners and al., 2019). In some cases, commissioners and understanding how approaches can be adapted service providers benefit instead from using or adjusted to meet a growing understanding first person narratives, qualitative evidence, of local need. The use of outcome measures is and ongoing learning to demonstrate their the subject of some debate in mental health value (Bell & Allwood, 2019). and all public services. Adhering to strict The role of local authorities Community leadership resource has recently been published (Davie & Garzonis, 2020) and a range of guidance and Local authorities of all types have roles to play tools is available through the Local Authority as guardians of population mental health and Mental Health Challenge. wellbeing. Many are rising to the challenge of promoting good mental health and preventing Councils can lead on the creation of mentally poor mental health with the potential to make healthy places in different ways. They can a big difference in their communities. We influence the wider system by: enabling high have seen during the Covid-19 pandemic that people in public and high profile roles to share councils have stepped up to lead efforts to their personal experiences and challenge respond to the crisis, taking unprecedented stigma; creating spaces where communities steps to save lives, protect public health and can share issues which affect them; working support people who face the biggest risk. closely with NHS and clinical commissioners; and convening local groups comprising Most health problems and inequalities are stakeholders from statutory services, voluntary caused by a complex mix of environmental and and community sector organisations and local social factors which play out in a local area. businesses. Local authorities are uniquely well Councils deliver services and carry out duties placed to build relationships across systems, directly relating to health, but leadership on establish effective governance, understand and mental health is not limited to public health respond to the circumstances of the populations or social care directorates. All areas and they serve, and lead culture change for better all levels of local government – children’s mental health. services, housing, community safety, culture, leisure, parks, planning, employment – can Health and Wellbeing Boards impact mental health in communities (Local Government Association, 2017). Health and Wellbeing Boards are the main formal platform through which many councils Leadership takes many forms. Elected members, exert strategic influence over the health of for example, are uniquely well placed to embed their communities. Established in all local a strong voice – and bring scrutiny – to ensure authorities with adult social care and public that policies and decisions are made with health responsibilities, they bring together mental health in mind. Councillors can listen to councillors with social care and public health concerns from residents and communities and leaders, NHS commissioners (from each Clinical seek to address them. Support is available for Commissioning Group in the area), and public councillors in this role: a new distance learning 9
representation from the local Healthwatch. for example transport, libraries and education. Centre for Mental Health REPORT Our place While a Health and Wellbeing Board may County councils and unitary authorities engage other stakeholders, voluntary sector receive direct funding for population health providers for example, they are not obliged to and wellbeing from the Better Care Fund (HM do so. Government, 2019) and the Public Health Grant (Department of Health and Social Care, 2020). The role of Health and Wellbeing Boards is not to commission services, but to oversee Unitary and upper tier councils have statutory provision and ensure that local needs are responsibilities to provide support for people met. They have a statutory remit to produce a experiencing mental health problems, including Joint Strategic Needs Assessment (JSNA) and care assessments and planning, crisis a Joint Health and Wellbeing Strategy for their intervention, advocacy, and the provision of local population. The JSNA uses local data to a number of roles, such as Approved Mental assess current and future health and social care Health Professionals who are directly involved needs. These are often created in consultation in the safety and support of people in urgent with local communities and can cover a range mental health distress. These are detailed in of areas including demographics, economic the Mental Health Act, Care Act, and Mental factors, and wider social or environmental Capacity Act. considerations. This intelligence, and the Much of this work is delivered in partnership oversight role of Health and Wellbeing Boards, with the NHS. Health and Wellbeing Boards can help local authorities use their influence and other structures, such as Sustainability to focus both their own resources and wider and Transformation Partnerships (STPs) and investment from system partners on prevention Integrated Care Systems (ICSs), support (Bell, 2016). integration and enable local authorities to Where there are two tiers of local government, collaborate on and scrutinise mental health statutory responsibility for Health and provision. Wellbeing Boards lies with the upper tier. County councils should, however, engage District, borough and city councils with district councils to understand local need and implement strategies, and some district Although councils at the district level lack councils may create Health and Wellbeing statutory responsibilities to deliver public Boards or Partnerships to influence work taking health services or social care, they hold place at county level. several key functions which affect community health and wellbeing. They are responsible for housing, leisure, culture, green space and Unitary authorities environment, benefits and licensing. District In local areas where there isn’t a two-tier system level councils are also responsible for economic of local government, the unitary authority holds development, for example, assessing planning responsibility for all the activities outlined applications, managing business rates and below. This includes London boroughs and relief, encouraging investment in local areas some metropolitan and non-metropolitan areas. and developing local infrastructure through the use of the Community Infrastructure Levy County councils (Ministry of Housing, Communities & Local Government, 2019a). In addition to their strategic role leading Health and Wellbeing Boards, county councils District councils are closely involved with directly commission a range of services related community-based activities and neighbourhood to mental health and wellbeing. Key services management, where prevention and health include public health, social care, drug and promotion work takes place, so are well alcohol support, and others which affect placed to bridge communities with Health and population wellbeing and access to support, Wellbeing Boards and service providers. 10
Centre for Mental Health REPORT Our place National policy and legislative context The majority of policy attention in recent years The green paper cited a range of risk factors has focused on investment in mental health which can contribute to poor mental health, services. Prevention has been much less of such as adverse childhood experiences, a priority, and national investment in public poverty, financial and housing insecurity, social mental health has been negligible. But there are isolation, and discrimination. However, it largely signs of a shift and of growing recognition from focused on individual choices, like smoking policymakers that preventing mental ill health is cessation and weight management, rather both desirable and possible. than addressing the psychological stresses undermining people’s ability to stay healthy. Prevention This is an area where local authorities are well positioned to understand the needs of their The Secretary of State for Health and Social communities and test innovative approaches Care’s vision statement (2018) described which go further than national strategies. prevention as ‘better than cure’. The vision asserted that: System change, the NHS and local The NHS and local authorities need to put authorities prevention at the heart of everything they do: tackling the root causes of poor health, not just The NHS Long Term Plan was published in treating the symptoms, and providing targeted January 2019, setting out NHS England’s services for those most at risk. priorities for the next decade. The Plan determines funding, organisation and objectives It recognised the wider determinants of mental for the next ten years. Annual funding for mental health and the need to support those at risk of health services is earmarked to grow by £2.3 developing mental health problems, including billion by 2023-24. These were enshrined in by meeting young people’s needs earlier. This law in March 2020 through the NHS Funding Act echoed proposals of the Transforming children 2020. and young people’s mental health provision green paper (2017) to develop mental health The Plan has a prominent focus on community support teams and supervision in schools. mental health support, with almost £1 billion per year (of the additional funding) to be The vision for prevention developed into the invested in community provision by 2023- Government’s Advancing our health: prevention 24. This is intended to support local areas to in the 2020s green paper (2019). The prevention ‘redesign and reorganise core community health green paper pledged to give more attention to teams to move to a new place-based, multi- improving mental as well as physical health. It disciplinary service across health and social made proposals to invest in protective factors care’. The community mental health framework for mental health – for example by supporting calls for NHS commissioners and providers wellbeing and social connection using social to deliver integrated, place-based support by prescribing and ‘nature-based interventions’. collaborating with colleagues in social services, Other actions included additional investment drug and alcohol teams, education, housing, in suicide prevention, encouraging local employment and public health (National authorities to sign up to the Prevention Collaborating Centre for Mental Health, 2019). Concordat for Better Mental Health, national programmes to raise awareness and challenge Several proposals under the heading of stigma, and new grants targeting innovations in ‘prevention’ were put forward in the Long Term student mental health. Plan. Pledges to scale up the use of personal health budgets and extend access to social 11
prescribing focus on helping people with long- Public health Centre for Mental Health REPORT Our place term conditions to self-manage and preventing emerging problems from worsening. There were Public Health England is responsible for also proposals to improve the physical health improving the nation’s health and wellbeing of groups with a higher risk of long-term illness and reducing health inequalities. It delivers a (The NHS Long Term Plan, 2019). number of programmes to share information and support local authorities, the NHS, and The NHS Long Term Plan established a shift others to improve population health and tackle towards Integrated Care Systems (ICSs) over public health problems. Mental health is one of large geographical areas (covering about a its five priority areas for 2020-25 (Public Health 1 million population each) and Primary Care England, 2019). Networks (at a much more local level). ICSs should bring together commissioners, providers The Prevention Concordat for Better Mental and local authorities to make decisions that are Health, developed in 2018, is a key vehicle for in the best interest of the entire health economy promoting prevention-focused approached (Bell, 2020). to improving public mental health.¹ It was one of the recommendations of the Five Year Health and Wellbeing Boards can form a key Forward View for Mental Health (2016) and part of the local infrastructure on prevention by brings together guidance for local councils with working with ICSs. Some of the key tools that information, data and other resources in order are needed – such as flexibility to pool budgets to spur action to improve mental health and – already exist. However, while ICSs are reduce inequalities. The Prevention Concordat intended to provide ‘even closer collaboration’ is underpinned by a consensus statement which between the NHS, local councils, and other states a shared commitment to shifting to organisations, evaluations of the early models prevention, addressing the wider determinants have demonstrated variable local authority of poor mental health. The Prevention involvement at ICS level, and there are some Concordat has been signed by over 90 councils concerns that ICSs may develop to ‘eclipse’ and is endorsed by more than 60 statutory the role and influence of more local Health and organisations, professional bodies, voluntary Wellbeing Boards (Humphries, 2019; Hunter et sector organisations and others. al., 2018). Every Mind Matters (2019) is Public Health Future reform, system change, new ways of England’s most recent public-facing mental working, expectations for greater collaboration, health initiative. Developed in partnership with and investment brought about by the NHS Long the NHS and other stakeholders, it is intended Term Plan will have significant implications for to give people easy access to information and local authorities. However, unlike the long-term the opportunity to learn skills to cope with sleep funding settlement for the NHS, now enshrined problems, anxiety, low mood and stress, both to in law, future financing of social care and public support their own wellbeing and to help family health is still arranged on a rolling annual basis. and friends. This is delivered online through a A sustainable plan for funding adult social range of digital apps with a focus on self-care care appears to be some way off yet. And the and staying well. coronavirus pandemic has put progress towards this and other health and care system change on hold. ¹To sign up to the Prevention Concordat, contact publicmentalhealth@phe.gov.uk to request an action plan template. 12
Centre for Mental Health REPORT Our place Key themes from case studies A number of commonalities and shared drivers Collaboration of success emerged during analysis of our nine Collaborating with other parts of the system and case study examples. Each of the case studies is with the community is a common element of all profiled in full in the last section of this report; case studies. Joined-up approaches with other the summary below presents the shared and councils (especially in two-tier areas) and NHS similar elements and enablers which were providers and commissioners enable the whole identified across the various sites. system to focus on upstream approaches to health and wellbeing. Community organisations Common approaches and local residents have been closely involved: Everybody’s business community groups and voluntary organisations are vital whether they are giving input for Approaches to prevention and promotion can strategies, beneficiaries of grants or lead make clear that the health and wellbeing of providers of contracts. the local population is the responsibility of every part of the council and every council Place-based worker. Basildon Borough Council, for example, has pursued a health in all policies approach Case studies recognise the range of settings which has helped make mental health and which can influence people’s wellbeing – such wellbeing a part of its Corporate Plan and as parks, leisure facilities, and workplaces. Housing Strategies. In Camden and Islington, Promising strategies use the idea of ‘place’ meanwhile, Making Every Contact Count training to galvanise residents and organisations to aims to equip every frontline worker in the engage with the broader health and wellbeing council and community with the skills and agenda. Some approaches, such as Stronger confidence to link individuals with the support Sandwell, prioritise ‘asset-based’ prevention they need. work. This means understanding and utilising the many resources (places, people, groups, Holistic support communities) which are already present in communities, and which can be empowered to The case studies demonstrate a range of make a bigger contribution to keeping the local support and strategies to tackling the broad population well. determinants of mental ill health. This includes early signposting to support offers, expanding Accessibility is an important part of place- access to activities and the outdoors, improving based work – in Tameside and Glossop, for opportunities for creativity and artistic example, Neighbourhood Mental Health Teams expression, offering employment support, are deployed in community settings, including group social activities, and advocacy and advice a high street drop-in centre run by a local around benefits, finances and housing. charity. Similarly, Mentally Healthy Leeds runs arts, music, food and exercise programmes in Holistic support can be targeted towards community spaces. specific groups who are considered at risk or unlikely to access support. St Albans’ Shape Up programme, for example, works to improve men’s mental wellbeing through an exercise offer, while Leeds’ whole-city approach prioritises grants for public health work in areas of high deprivation and low engagement. 13
Drivers of success range of local groups and organisations which Centre for Mental Health REPORT Our place are well placed to make a difference. Engaging Leadership communities from strategy development to Interviewees from all areas cited senior and service delivery is critical to ensure that the political support as key drivers for mental right areas are being targeted and that new health prevention. Senior endorsement initiatives have the best chance of reducing empowers officers to have conversations about inequalities and improving outcomes for at risk mental health within the council and with groups. Birmingham City Council, for example, external stakeholders. Leaders, especially has sought out links with other areas to help elected members, can bring insights into the develop culturally appropriate support for needs and preferences of communities and offer specific communities. valuable connections with other stakeholders such as employers and business groups. In Harnessing existing evidence and resources two-tier systems, mirrored priorities and mutual Several approaches have been inspired by support between county and district level national programmes. Bristol’s Thriving at councils was another important enabler. Work initiative builds on national evidence on the impact of mental health in the workplace. Relationship development Many other councils have signed up to Time to Relationship development is a key element of Change as employers and have embedded this success, particularly where local authorities into their work in communities. Others have seek to engage voluntary and community been inspired by learning from approaches groups with which they have previously elsewhere. Birmingham City Council, for had more direct commissioner-provider example, has made links with Lewisham Council arrangements. Surrey County Council, for to help develop its offer for young black men, example, opened up membership of its while Tameside and Glossop was inspired by the Health and Wellbeing Board to a broad Lambeth Living Well programme to develop its range of organisations, and is moving from own neighbourhood offer. scrutinising mental health provision to more Sharing learning and harnessing the existing of a partnership approach. In other examples, evidence base for prevention and health as in Basildon Borough Council, councils work promotion can strengthen local business cases collaboratively with NHS commissioners and and persuade commissioners and system leaders providers, producing funding bids together. that it is worthwhile – and possible – to take new Building mutual trust with other organisations approaches. We heard from some local teams – whether they are from the NHS or voluntary that they are already sharing learning across sector – can take time and requires patience regional and national communities of practice. and understanding. This is another area where These case studies were gathered before the political leaders can help open doors. Covid-19 pandemic. We followed up with a limited number of participating case study areas Community engagement during May and June of 2020 to understand Promising strategies have sought out and how they were responding to the virus and learned from communities, exploring both what impact it had made on prevention and individual experiences of support and the promotion activities. 14
Centre for Mental Health REPORT Our place Prevention and promotion during the pandemic Approaches deliver food and informally check on the welfare of potentially isolated and vulnerable residents. Going digital At the same time, they have distributed crisis There were several examples of services cards so that information on where to get adapting to lockdown and social distancing help is accessible and easily available. This rules by focusing on online and other remote includes information regarding broad reaching support. The St Albans Healthy Hub focused on local services such as debt advice, housing, sharing resources online, including a number of bereavement services, and support for young free videos and webinars, and links to local Hub people. partner organisations’ online services. Leeds The importance of the Mindful Employer Suicide Bereavement Service moved to 1-1 Network, also in Leeds, has been reaffirmed remote counselling, during which practitioners in light of the pandemic, and the Public Health have noted an increase in the quality of some team has been actively seeking to engage sessions. employers and individuals who might be at Stronger Sandwell is promoting physical activity greater risk of stress and anxiety. This includes despite the suspension of group meetings, care home workers and food delivery drivers including by partnering with local sports working in the ‘gig economy’. The latter are personality ‘Blind Dave’ Heeley to produce known to experience health inequalities, be a video to encourage people of all ages and less likely to access support for mental and abilities to exercise. Birmingham City Council, physical health, be more likely to come from too, has commissioned local professionals to BAME communities where Covid-19 has been record accessible videos on a range of activities more prevalent, and be part of the young, lower aimed at boosting mental wellbeing: such as paid and underemployed workforce where yoga, mindfulness, creativity and planting. livelihoods are at greater risk in a recession. Links to local support, self-help resources, and In Bristol, £100,000 previously secured from tips for employers to create mentally healthy West of England Combined Authority (WECA) for workplaces have also been shared online the Thrive programme has been redirected to through Birmingham’s Mentally Healthy City support the Covid-19 mental health response Forum. to adapt to new circumstances and restrictions, Bristol City Council continues to focus on including by moving services online. workplace mental wellbeing online, offering a range of remote access resources such as New resources mental health training for line managers, tools Local authorities have worked with communities and training for staff to manage their own stress to develop and disseminate new resources on and anxiety, platforms for peer support and mental health and wellbeing. The Covid-19 suicide awareness training. mental health response in St Albans City and District has benefits from close working with Adaptations and targeted work Hertfordshire County Council, which supported Covid-19 responses have not just focused on the development of a mental health resource meeting the challenges of delivering existing for individuals. This was produced by Centre programmes within the restrictions of lockdown, for Mental Health and made widely available they also address the specific impact of through the range of organisations brought Covid-19 on the wellbeing of communities. together by St Albans City and District Council The Mentally Healthy Leeds main provider, (Centre for Mental Health, 2020a). Touchstone, has been unable to run groups Leeds City Council, responding to feedback from in neighbourhoods, but has instead carried local volunteers, has produced an accessible out socially distanced home visits where staff suicide awareness guide to help improve 15
the confidence and knowledge of the wider people’s concerns about returning to school, Centre for Mental Health REPORT Our place volunteer workforce to respond to distress in the and adults’ concerns about returning to the community (Leeds City Council, 2020). This has workplace; awareness of isolated groups, such been shared through a broad network, including as older adults; and the need to support and NHS volunteer responders, carer groups, manage volunteers through difficult times. voluntary sector organisations, adult social This learning will inform the St Albans Health care, the Mindful Employer network, and the & Wellbeing Partnership and will be shared local NHS mental health and learning disability with the County Council. Future meetings are provider trust. planned – the forum will continue to gather insights and connect local government to a As part of Stronger Sandwell’s ‘asset-based range of relevant stakeholders. community development’ approach, Sandwell Metropolitan Borough Council has been active in Birmingham City Council has launched an engaging its diverse local community about how online Covid-19 impact questionnaire to to respond to the pandemic. Public health has understand the experiences of different met with local faith groups and organisations communities across the city. The survey asks including the Yemeni Community Association questions about participants’ backgrounds, and West Bromwich African Caribbean Resource views on Covid-19, and the impact that Centre to understand the key issues for them. lockdown measures have had on mental They heard that people from some BAME groups health, physical activity, employment and have concerns about the disproportionate relationships. Findings will inform the Council’s impact of Covid-19 on their communities, both recovery response, proposals and priorities. from the illness itself and being discriminated Birmingham’s Mentally Healthy City Forum against based on a perceived vulnerability. has shared other opportunities for community One concern has been that this could lead to involvement, notably a youth community BAME people being offered shorter contracts roundtable hosted by the West Midlands Police or not being employed at all. In response, the and Crime Commissioner which sought views Stronger Sandwell team is working with local from young people about experiences of the communities to develop a post-Covid risk police, education and mental health during assessment tool for employers that builds on lockdown. During the pandemic, the Council national guidance on considerations of age and convened meetings with wider system partners clinical vulnerability, expanding on the guidance including public health and the local CCG to by also addressing ethnicity. rapidly facilitate and answer over 600 questions directly from the community, and has been Learning from communities proactively sharing information to keep the public informed about the issues that are most St Albans City and District Council brought important to them. together a group of senior representatives from 18 local organisations for a meeting on Leeds Public Health is working with Mentally the ‘Impact of Covid-19 on Mental Health: Healthy Leeds provider, Touchstone, and other Recovery’. This was led by the council’s third sector organisations to explore and ‘member champion’ for mental health, Cllr understand experiences of grief, loss and social Anthony Rowlands. Attendees represented a isolation during Covid-19, and the wider impact broad group of local voluntary sector providers, this has had on communities. Community schools, faith groups, district and county based providers are recognised as being able to council representatives and NHS organisations. engage residents from diverse backgrounds and Issues raised included increasing demand for the project has been made possible as part of employment support and expected need for the Mentally Healthy Leeds programme through money advice; funding challenges for voluntary flexible commissioning. sector organisations; children and young 16
Reflections Centre for Mental Health REPORT Our place A system designed for prevention A Mental Health and Wellbeing Cell has been Councils’ roles in harnessing the social fabric established in the West of England to develop of communities has been evident during the a whole system response to meeting mental pandemic. A key part of this has been bringing health needs once lockdown eases. This is stakeholders together quickly to learn about co-chaired by Bristol Public Health and Bristol, diverse experiences and to plan appropriately North Somerset and South Gloucestershire to support those who might be facing mental CCG. It brings together 60 partners and local health difficulties. experts from across the NHS (including Avon and Wiltshire Mental Health Partnership NHS Case study areas have benefited from having Trust), local authorities, voluntary sector, invested time and resources into developing emergency services such as the police, user- relationships across communities as part of led organisations and academia. The Cell has their pre-Covid approaches to preventing mental adopted prevention-focused principles in health problems and promoting good mental planning for Covid-19 recovery. wellbeing. Public health teams have been able to consult rapidly and effectively with diverse Modelling has predicted a 30% increase in community groups (as in Sandwell and Leeds), mental health problems over the next 2-5 years. and to bring together groups and organisations The Cell recognises the potential for community- to understand the mental health of communities based, preventive approaches, early help and and plan to meet their needs (in St Albans targeted work to improve population mental and Bristol). Where new resources have been health and enable de-escalation, with a view produced, relationships across communities to reducing the severity of new mental health have allowed them to be relevant to the people problems, alleviating system pressures and they intend to reach and shared across the tackling health inequalities. broadest possible networks. A business case for the reprioritisation of These examples demonstrate the convening local health and local authority funding into power of local authorities at all levels – county, community-based mental health support district, and unitary. Mental health is a key and prevention work has been developed at issue emerging from Covid-19, and while an STP-wide level, with discussions ongoing councils have been busy managing practical around how this may be supported nationally. measures to contain the virus, they have also Proposals include specialist mental health debt been successful in bringing wider stakeholders and benefits advice, mental health specialists together to consider how their roles and for schools, trauma-informed support, a mental responsibilities can protect the mental health of health literacy programme, and community the population. grants for grassroots organisations, with a focus on health equality (including black-led mental Flexibility has also been important. Local health support). This business case has been authorities and their partners have been quick agreed by local leaders and implementation has to embrace digital to safely connect with people already begun to quickly protect and promote in their communities. Digital technology is not mental health and ensure that the health and accessible for everyone, however, and we have care system is able to respond effectively to the seen services adapt to safely support people’s challenges to come in the wake of the virus. welfare face to face (Mentally Healthy Leeds). Flexible commissioning has enabled resources to be redeployed, supported new approaches to be delivered quickly, and created pathways for learning about community experiences which may otherwise have taken much longer to establish. 17
Implications struggling to be heard. System working will Centre for Mental Health REPORT Our place be achieved where NHS commissioners and Covid-19 has been a shared trauma in all leaders recognise the value of local authority communities, and it has hit the most deprived, contributions to supporting prevention and marginalised and isolated the hardest. There health promotion in communities, as well as is a real risk that many more people will the impact this can have on NHS services for experience mental ill health (and more serious physical and mental health. mental health difficulties) in the wake of the pandemic. But, by taking affirmative action Community assets – including voluntary and to reduce the risk of serious and long-lasting community groups and local employers – mental health problems, it will be possible to should be mapped and engaged as part of any help individuals and communities to recover. prevention strategy. These groups provide vital While it’s not possible to prevent all mental insights into local need and opportunities. ill health either now or at any other time, it They can increase the reach of, and encourage is possible to boost communities’ resilience access to, prevention initiatives through sharing and help people to ‘bounce back’ from the information at a neighbourhood level and can crisis. The nine case studies in this document directly participate in service delivery. demonstrate promising approaches to Local authorities should be willing to take achieving this. risks as compassionate commissioners, learn The local authorities we have profiled in about the successes and challenges alongside this report have demonstrated the value of community providers, and adapt monitoring collaborative working with NHS commissioners requirements as knowledge and understanding and providers. As partners, local councils and across the system improves. Evidencing impact the NHS should acknowledge that addressing is important. But reporting to specific outcome people’s needs holistically and helping indicators can be a burden on services that are individuals to avoid mental health difficulties operating with limited resources, especially requires a joined-up approach, particularly where an independent evaluation hasn’t been around psychosocial needs where local commissioned and routine data collection isn’t authorities and community-based organisations resourced. This is especially challenging for can make a significant contribution. Covid-19 mental health prevention work, where outcomes has, in many areas, provided the catalyst for could be broad and only recognisable over time. that to happen very quickly. All local authority directorates should recognise Fully integrated arrangements such as those in that mental health is interwoven with other Tameside and Glossop are rare, but by engaging priorities and agendas – physical health, with other structures, such as Integrated Care housing, economic development, estates and Systems and Integrated Care Partnerships, green spaces and social inclusion. Taking a local authorities can have an active voice mental health informed approach can help in wider health provision. However, these tackle inequalities in a number of areas and can systems can be experienced as dominated unlock opportunities for multiagency work or by NHS organisations, with local authorities external funding. 18
Crisis card distributed as part of Mentally Healthy Leeds Centre for Mental Health REPORT Our place FEEL LIKE YOU’VE HAD ENOUGH? All the services listed on A place for calm this poster are Can help with legal, mon LGBT+ ey, welfare and with money inclusive. words when you g problems housing issues by pro viding free, If you’re havin dealing with debt, need them most. su pp ort Find local and nat independent and confide or need free, ional y Buddies for ntial advice. contact Mone partial advice. im organisations tha t support 0300 330 0630 confidential, LGBT+ communiti 0113 223 4400 0276 www.mindwell-le es at: Open 10am – 10pm 0113 235 eds.org.uk/ (every day) lgbt If you are worried about money problems, find help and support at: www.mindwell-leeds.org.uk/money-worries O P T IO N S O U S IN G If you are 19 or under, you can contact LE E D S H le who are ChildLine about anything. MindWell is the mental health websit ice for peop e for No problem is too big or too small. Advice serv ho m elessness, or people in Leeds. Funded by the NHS, it brings Speak to a counsellor straight away on at ris k of homeless, e ab ou t housing. together information about local and national 0800 1111 (Freephone). vic would like ad services as well as self-help tools and 4412 resources. 0113 222 www.mindwell-leeds.org.uk 1 2 7 3 939* 07895pm - 8 am, emergency only urs *out of ho Are you struggling to cope or feeling overwhelmed? Talk to someone about how you’re feeling. elling for Support, information and couns 11-25. young people in Leeds aged You are not alone and it is okay to ask for help. 0113 2461659 leeds .org.uk IS PROBLEM GAMB www.themarketplace LING AFFECTING YOU OR THOSE Andy’s Man Club CLOSE TO YOU? Peer support group for support Advice, information and men If you’re a young person, MindMate can help t your Speak to an advisor Come have a brew and if you are concerned abou on the a chat – it’s okay to talk you understand the way you’re feeling and alcohol or drug use or some one National Gambling Helpline Meets every Monday at Freephone 0808 8020 7pm (Except Bank Holid find the right advice and support. MindMate else’s. You can also call to refer 133 Leeds College of Build ays) s. 24/7 ing, North Street, LS2 also has information for parents and carers. yourself to servic es in Leed www.andysmanclub. 7QT www.gamcare.org co.uk www.mindmate.org.uk Open Monday and Friday , 9am - 5pm .uk info@andysmanclub. - 7pm co.uk Tuesday to Thursday, 9am 0113 887 2477 Suppor t in times Feeling anxious or stressed? Need to of crisis Connect talk about things? Need to talk about thing Need to vent about Dial House Need to hear a frien s? school? Anything dly and Dial House @ Touchstone understanding voice ? else on your mind? A place of sanctuary Support and sanctuary Confidential, non-judg , a social for people mental tal emotional space, one-to-one supp ort. from Black and Mino rity Ethnic emotional support over Confidential, non-judgmen the in Leeds, over the Open every day exce pt Tuesday backgrounds. phone and online, prov ided by support for 13-18 year olds . and Thursday 6pm–2am . Open Tuesdays and staff and volunteers. phone, online, or by text Thursdays Call 0113 260 932 6pm–12am. Open every day 6pm 8 or text –2am. – Friday: 3.30 pm-2am 07922 249 452 to Call 0113 249 467 Call 0808 800 121 Open Mon day make a 5 or text 2 (free- -2am referral. Taxis provided , parents 07763 581 853 to make a phone) or go to lslc s.org.uk Saturday and Sunday: 6pm in crisis able to bring referral. to find the online chat children, . phone), go to BSL support available . Call 0808 800 1212 (free text 0771 566 1559. teenconnect.org.uk, or Deaf Connect Is open Mondays 7-11 pm. WELL-BEAN Glide/ Text: 07500 870 987 ‘HOPE IN A CRISIS’ CAFÉ In a medical emergency Skype/ FaceTime: sur vivor.led@lslcs.o The café is a safe space open CALL 999 rg.uk to all experiencing crisis. When you need urgent medical help but you’re Are you struggling after SATURDAY, SUNDAY, TUESDAY, WEDNES- THURSDAY, FRIDAY not sure what to do the death of someone clos MONDAY 6pm-12am DAY 6pm-12am e? 6pm-12am CALL NHS 111 Lincoln Green Community Touchstone House, 2-4 New Wortley Community Centre, 29 Cromwell e close Middleton Crescent, If someone you wer Centre, 40 Tong Rd, Leeds Mount, LS9 7JB Beeston, LS11 6JU own life LS12 1LZ to has ended their -to-one you can access one Ring or text 07760 173 476 port, family support, group sup SARSVL lling. on the day you’d like to visit. provides support, informat support, or counse ion and practical advice. rg.uk info@leedssbs.o provide confidential 0113 234 4150 Leeds Domestic leedssbs.org.uk emotional support for wom en 0808 808 1677 and girls affected by sexual www.cruse.org.uk 0113 305 5800 Violence Service violence of any kind. Provides confidential support, information, CALL 0808 802 3344 Developed by Public Health, Leeds City Council. and access to emergency accommodation. TEXT 07860 022 880 If you are a professional and would like to order more posters please ring the Public Health Resource Centre on 0113 37 86200. Information correct as of February 2020. 24 hour Helpline 0113 246 0401 EMAIL support@sarsvl.org.uk 19
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