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Contents Foreword 4 About Greater Bendigo 6 Accounting services 10 Spotlight on Strategem 12 Architect and drafting services 14 Spotlight on e+ architecture 16 Business consultancy services 18 Spotlight on RMCG 20 Engineering and project management services 22 Spotlight on RMG 24 Banking and financial services 26 Spotlight on Bendigo and Adelaide Bank 28 Marketing and creative design services 30 Spotlight on SASI Marketing and Communications 32 Real estate 34 Spotlight on DCK Real Estate Agents 36 Legal services 38 Spotlight on Robertson Hyetts Solicitors 41 Employment and training agencies 42 Spotlight on CVGT Australia 44 Specialist professional services 46 Spotlight on REMPLAN 48 Supporting local business resources 50 This publication highlights a small selection of Greater Bendigo businesses in the professional services sector. It is not designed to be a comprehensive business directory. You can find more of the many great professional services businesses in Greater Bendigo on websites including truelocal, Localised and Yellow Pages.
The City of Greater Bendigo is proud Foreword to highlight Greater Bendigo’s growing professional services sector through contributor to our local economy but Open for Business. also a major employer of our residents. With over 7,500 businesses, the City is The professional services sector employs strongly committed to assisting and 1,800 people, almost 4 per cent of the supporting both new and existing region’s total workforce of 45,000. The businesses to operate successfully economic output for the professional services sector is an estimated $3.1B in our region. and represents 28 per cent of Greater The City’s dedicated staff work closely Bendigo’s total economic output. with local companies and business There are a number of large companies networks to provide practical support and organisations in Greater Bendigo that and advocacy to both State and Federal regularly require the use of professional Governments in relation to business services. However, evidence suggests that attraction and expansion. some local businesses continue to use This commitment is ongoing and we professional services from outside the region continue to work with both existing when quality local options are available. and new businesses to create a diverse, The City has produced Open for Business strong and growing economy that to showcase the variety and depth of generates jobs and entices people professional services that exist in Greater to live, work and visit our region. Bendigo and to encourage other local The City recognises the important role businesses to seek out these services in that our various business sectors play, their own region. especially the professional services This publication is designed to be just sector, which is not only a considerable a small snapshot of the professional 4
services in Greater Bendigo, not a comprehensive listing. Our professional services sector is made up of close to 2,000 businesses, so there are countless SECTOR FACTS more successful professional services • Greater Bendigo’s economy is • The professional services sector businesses which are not included in valued at $11.2B per annum employs an estimated 1,800 people this publication. in Greater Bendigo, 4 per cent of the • Real estate services represent 9.9 Bendigo has a long history as a business per cent of Greater Bendigo’s total total workforce of 45,000 and finance centre dating back to the economic output and is valued at • Greater Bendigo is the third-largest gold rush and is home to the national $1.1B per annum concentrated economic base in headquarters of the Bendigo and Adelaide Victoria behind Melbourne and • Banking, financial and insurance Bank - the only bank to be headquartered Geelong services represent 9.6 per cent of outside of a major capital city. Greater Bendigo’s total economic • Greater Bendigo’s population is Bendigo is open for business and I output and is valued at $1B forecast to increase by 54,154 invite you to learn more about the per annum persons, at an average annual City’s exciting professional services change of 1.72 per cent between • Financial and insurance services sector and all it has to offer. 2011 and 2036 were responsible for 19.8 per cent Bernie O’Sullivan of the region’s total exports valued Director Strategy and Growth at $291M City of Greater Bendigo OPEN FOR BUSINESS | 5
About Greater Bendigo Greater Bendigo City Council 150km Distance from Melbourne CBD Local Government authority 112,000+ 1.97% Population Population growth rate 3,020km2 7,500+ Size of municipality Number of businesses 48,000+ 1,140+ Number of residential properties Number of farm properties 3,500+ 4,200+ Number of commercial Number of vacant land properties /industrial properties 6
BENDIGO MELBOURNE LOCATION AND WEATHER Located north of the Great Dividing Range in the exact geographic centre of Victoria, Bendigo enjoys a temperate climate featuring dry summers, cool winters, sunny springs, mild autumns Greater Bendigo has played a and thriving city. While Bendigo and beautiful blue skies. significant role in the history of owes much of its bright future to Australia as one of the country’s the legacies provided by its rich largest, richest and important golden past, it has gone on to ACCESS goldfields and now as a major become one of Australia’s most Bendigo is strategically placed with regional Victorian city. progressive and beautiful cities easy access to ports, excellent road boasting a growing population of and rail infrastructure, and a recently The discovery of gold in the more than 112,000 people and an upgraded airport. It is within a 100 Bendigo Creek in 1851 sparked enviable lifestyle for its residents minute drive or rail trip to central a rush of people to the area, – in short it’s a great place to live, Melbourne and a 90 minute trip to transforming a remote and work, invest, play and raise Melbourne Airport. Bendigo is accessed quiet valley into a prosperous a family. by the Calder, McIvor, Midland, Loddon Valley and Wimmera Highways. OPEN FOR BUSINESS | 7
POPULATION Greater Bendigo features a growing population of more than 112,000. It’s rate of growth continues to exceed of others to our city. Greater Bendigo that of other major centres in Victoria. offers a strong labour force across a Much of this population comes from diverse and productive industry and Small business is the largest employer people moving to Bendigo from professional base. group in Bendigo. more remote rural areas and former Bendigo is the major service centre Bendigo is also a major regional Melbourne residents seeking career for surrounding towns and has a finance centre and home to the and lifestyle opportunities that catchment population in excess of national headquarters of the Bendigo are readily available here. Greater 165,000 people located within a 45 and Adelaide Bank, Australia’s leading Bendigo’s population is expected minute radius of its CBD. It also serves regional bank, and Rural Finance to reach 120,000 by 2020. populations in northern Victoria and Corporation. southern New South Wales as a major As a major retail centre, Bendigo is LOCAL ECONOMY AND centre for health, government and home to many large national retailers a range of specialised services. EMPLOYMENT and a good variety of specialty shops. There are 7,656 registered businesses Greater Bendigo’s economy continues The retail sector employs 5,170 across the region, with the education to grow with the establishment of people and 8 per cent of the region’s and training, health, retail and new businesses, the expansion of total wages and salaries go to retail manufacturing sectors employing existing businesses and the relocation employees. 50 per cent of the region’s workforce. 8
HEALTH AND WELLBEING LIVEABILITY The grand parks, lakes and tranquil SERVICES Greater Bendigo offers a fantastic bushland areas feature a network regional lifestyle with a great climate, of hundreds of kilometres of shared Bendigo is home to the largest clean air, quality water and no noise walking and cycling tracks that offer regional public hospital in Victoria and pollution. It is a lifestyle that makes a quiet escape for jogging, cycling boasts an abundance of allied health you time-rich, so you can spend more or walking. and wellbeing providers as well as various medical training facilities. time with your family or pursue other The region is well known for its recreational activities. excellent wineries, restaurants, Bendigo is acknowledged as cafes, great pubs and clubs. EDUCATION As a major service centre, Bendigo Victoria’s regional capital for arts and Bendigo offers a full range of higher culture, with attractions including offers a comprehensive selection of education facilities and course the renowned Bendigo Art Gallery, leading retail centres, strip shopping, options through La Trobe University Ulumbarra and The Capital theatres, weekend markets and other shopping Bendigo and the Bendigo Kangan Bendigo Pottery, Central Deborah venues. Bendigo’s major retailers Institute (TAFE). In addition, Bendigo Gold Mine and Golden Dragon and its many specialty shops offer an boasts a number of private and Museum. excellent choice and range of goods. public secondary schools, including Greater Bendigo offers an enviable Bendigo hosts a range of great events Bendigo Senior Secondary College lifestyle, the people are warm including the annual Bendigo Easter (Victoria’s biggest VCE college) and and welcoming and the unique Festival, Australia’s oldest ongoing a large number of primary schools, combination of businesses, festival, the Australian Sheep and pre-schools and child care facilities. recreational and cultural attractions Wool Show, Groovin the Moo music festival and the Summer in the Parks combine to make it a great place to HOUSING program that attract people to the live, work, play, visit and do business. region and provide entertainment Bendigo has some of the finest for residents. examples of Victorian architecture in the country and has a superb range of Greater Bendigo has a long and proud housing, from quaint miner’s cottages, sporting heritage and has some to large turn-of-the-century mansions of the best sport and recreational and modern contemporary homes. facilities available in regional Victoria. On average, Bendigo’s housing costs considerably less than Melbourne’s. Wherever you are in Bendigo, you are only a walk or a short drive away from the centre of town. WANT TO KNOW MORE? For more information contact the City of Greater Bendigo Regional Sustainable Development unit T: (03) 5434 6000 E: rsdenquiries@bendigo.vic.gov.au www.bendigo.vic.gov.au OPEN FOR BUSINESS | 9
Accounting services COMPANIES WITHIN THIS SECTOR: • AFS & Associates • KGM Accounting Full service chartered accountants Accounting, GST, income tax and and financial advisors bookkeeping, including Xero and www.afsbendigo.com.au BAS preparation www.kgmaccounting.com.au • DSG Accounting Small business specialist • MGR Accountants www.dsga.com.au Business advice, consulting, accounting, taxation and bookkeeping • Egan Taylor Accountants www.mgr.com.au & Business Advisors Small business advice, taxation, • RSD Chartered Accountants business set up, cloud accounting Audit and assurance, business www.egantaylor.com.au services and taxation, business development and strategy, human • Evolve Accounting Solutions resource consultant, financial Sound, logical and personal planning, self-managed super funds financial solutions www.rsdadvisors.com.au www.evolveaccounting.com.au 10
• Stewarts Accountants Cloud accounting, taxation, • Treble Accountants bookkeeping, business advisory, Taxation and financial planning retirement and financial planning, • Wellington Tax admin@trebleaccountants.com.au service to businesses, organisations Tax returns for individuals, and individuals businesses, partnerships, self- • VMG Accounting www.stewartscpa.com.au managed super funds, companies Tax service, business start-ups, and trusts business services and superannuation • Strategem www.wellingtontax.com.au www.vmgaccounting.com.au Accounting, business advisory and wealth management services to private individuals and small to • Wagner Pitson medium-size businesses Small business accounting specialist www.strategem.com.au for rural businesses www.wagnerpitson.com.au OPEN FOR BUSINESS | 11
SPOTLIGHT ON... STRATEGEM Generations of Bendigo families and “We offer a whole-of-life financial of joint partnership experience and businesses have engaged Strategem for service,” Business Services Partner backgrounds in varied industry sectors. tailored financial services and business Chris Harrington said. “That breadth of experience, solution strategies. “From starting a business, structuring a knowledge and expertise in the Employing more than 65 people, the business to setting up for retirement - partnership group means we are not firm provides accounting, business we help people get to that point where limited to one particular industry advisory and wealth management they can enjoy financial freedom in segment,” he said. from its Bendigo headquarters in retirement.” Mundy Street and branch office in Mr Harrington is among Strategem’s Melbourne’s CBD. nine partners who have 200 years Clients are predominantly private individuals and small to medium-sized businesses from all sectors. 12
The firm’s tax accounting services include business strategy and advice, accounting, auditing, taxation, small to medium-sized business valuation The firm’s longstanding success is a and succession planning, and self- result of building solid relationships managed superannuation services. with clients and going the extra mile of thousands of dollars to charitable Wealth management offerings include to understand the intricacies of each community groups in the decade since financial planning, investment advice, business it supports. its inception. risk insurance, sharebroking, portfolio “We are embracing change with In addition, Strategem has some pro- management, pension planning and technology but we still pride ourselves bono relationships and many of the Centrelink advice. on that face-to-face service,” Chief senior staff and partners volunteer Strategem’s foundations were laid Executive Officer Ryan McMillan said. in community organisations. in 1932 when some of the firm’s “We focus on developing solid The firm will continue to play an forefathers were in practice. Successful relationships with our clients to intrinsic role in Bendigo’s prosperous mergers with other practices eventually ensure we retain the human touch.” future. led to the formation of the large entity Ashman Ralph and Associates in 1984. Strategem supports the local “Healthy businesses support a healthy community through initiatives such as community and we are part of that The company name Strategem was the Strategem Community Foundation growing community,” Mr Harrington introduced in 2001 and it moved to full and sponsoring community events. said. corporatisation in 2007, opening its Melbourne branch in 2011. The foundation has provided hundreds OPEN FOR BUSINESS | 13
Architect and drafting services COMPANIES WITHIN THIS SECTOR: • CBA Building Designers • Geoff Dawson - RAIA Building designers specialising in residential, heritage, commercial, Residential and commercial mixed use, hospitality, and health architecture and community projects dawson.gm@gmail.com www.cba.net.au • Hughes Cartwright Design Group • e+ architecture Building designers and documenters Initial feasibility and master planning, specialising in commercial projects concept design through to town in residential, health and aged care, planning, contract documentation, multi-residential development, building permit, contract retail and more administration and supervision www.hughescartwright.com.au www.eplusarchitecture.com.au 14
• OTS Architecture Pty Ltd Full architectural services • Plans for People www.otsa.com.au Building designers in residential, commercial and industrial • Rachel Hannan Architects • Penno Drafting keith@plansforpeople.com.au Residential, alterations, extensions House plans for new homes, and new homes townhouses, extensions, energy • Planwise Design www.rharchitects.net.au rating reports and town planning Building designers, drafting services, applications town planning services www.pennodrafting.com.au www.planwisedesign.com.au OPEN FOR BUSINESS | 15
SPOTLIGHT ON... e+ ARCHITECTURE e+ architecture defies the myth that in Bendigo in the past decade. “At the moment we are working on edgy design is only available from Mr Hodgens said Bendigo’s career several educational projects from practices in the “big smoke”. opportunities, art gallery, theaters, Melbourne to Red Cliffs, we have In a city rich in architectural history, vibrant hospitality sector, affordable commercial projects and a mix of large the Bendigo practice has successfully living and easy commute to Melbourne and small residential projects across integrated modern icons into Bendigo’s were attractive to professionals seeking the state. We may have as many as 30 cityscape as well as contemporary a regional lifestyle. to 40 projects at different phases at any designs throughout Victoria. one time.” e+ architecture has evolved through The multi-skilled practice employs to its current brand over more than e+ architecture covers commercial, 18 people, attracting local, city-based 40 years and proves professional educational, residential and retail and internationally experienced talent abounds in Bendigo. projects. It provides a full range professionals. of services from initial feasibility “One of the myths we face is people and master planning to concept One of the practice’s three directors thinking because we are regional design and town planning, contract Lucas Hodgens has seen a wave of that we don’t have the same degree documentation, building permits, professionals choosing to live and work of competence and capacity [as our contract administration and metropolitan counterparts] to do larger supervision. scale projects,” Mr Hodgens said. Its diverse portfolio includes Girton Grammar School, Coliban Water offices in Bridge Street, RSD offices in Forest Street, the BTEC building in St Andrews 16
Avenue, facilities for Bendigo TAFE at “Mixed-use developments bring the saleyards campus, award-winning people to live and work in the CBD, refurbishment of the Bendigo Town and the retail at ground level allows Hall, a major industrial-scale project at that interface between the public and Hazeldene’s chicken processing plant retail sector. It allows all those things at Lockwood and Melbourne building to come together and add to the services consultancy Norman vibrancy of the CBD.” Disney Young. A new landmark on the horizon is the Poyser development, a four-storey commercial and residential building in Bendigo’s CBD. “Mixed-use developments are a new typology for Bendigo; we have three to four on the drawing board,” Mr Hodgens said. “This typology allows for the larger floorplate to encourage larger scale commercial businesses to relocate or consolidate within Bendigo. OPEN FOR BUSINESS | 17
Business consultancy services COMPANIES WITHIN THIS SECTOR: • CIO Plus • RMCG Strategic plan implementation, business process change, mergers Providing sound advice for strategic and acquisitions, and procedure planning in agriculture, environment manual development and natural resource management trevor@cioplus.com.au www.rmcg.com.au • KLM Audit & Compliance • Ross Business Consulting Internal audits, certification audits, Providing professional, practical Virtual Quality Assurance Officer and advice and support to progressive not-for-profit organisation reviews business owners and management so that they may reach their full www.klm-audit.com.au potential. www.rossbusinessconsulting.com.au 18
• Sandhurst Consulting Communications, marketing, growth strategies and business analysis www.sandhurstconsulting.com.au OPEN FOR BUSINESS | 19
SPOTLIGHT ON... RMCG Environmental and agricultural clients in the fields of environment, It is close to clients in central Victoria consultancy firm RMCG has two key water, agriculture, economics and but also accessible to the Goulburn aims: a regional focus and recruiting communities. Valley, Sunraysia, Mallee, NSW Riverina and retaining excellent staff. Its consultants are skilled in strategic and beyond. The Bendigo office is only While most of its work is Victorian planning, engineering, agricultural a 90 minute drive from Melbourne- based, RMCG works nationally and is and environmental science, natural based government bodies and a few one of Australia’s strongest, regionally- resource management, rural land minutes’ walk from the regular Bendigo focused consulting groups. use planning, economics, farm to Melbourne train service. The firm employs 40 people, about half business management, community “A major focus in our business is at its headquarters in Mollison Street, consultation, social research, finding and retaining great people,” Bendigo and the rest between offices facilitation, evaluation and training. Mr Shanahan said. in Melbourne, Torquay and Penguin, Principals Anna Kelliher and Matt Greater Bendigo’s offerings include Tasmania. Shanahan said Bendigo was the perfect flexibility, autonomy and a great RMCG provides advice to government base for the RMCG headquarters. It regional location. agencies, water authorities, industry provides great opportunities for “This is also reflected in the restructure peak bodies and private sector work-life balance. in 2016 from a partnership to a 20
company. We now have five major shareholders and 15 employer about lots of people being involved shareholders who represent 30 per and sharing the business and we cent of the business.” young rural people during their higher have continued that in the change of education and sponsoring scholarships Ms Kelliher said the company structure company structure,” Mr Shanahan said. for individuals and/or leadership acknowledged the commitment of RMCG staff are committed to an development programs. RMCG is staff, who had multidisciplinary skill- approach that balances and integrates also a corporate member of WaterAid sets and worked with a wide range economic, social and environmental Australia, which delivers clean water of clients. aspects of decision-making. They and toilets and promotes good hygiene RMCG also has four senior fellows, develop solutions to help individuals, in developing countries. including the company’s founding communities and organisations “With so many like-minded people partners Rob Rendell and Nigel prosper through better farm, land, working together, it’s part of our McGuckian, whose initial business water and people management. culture at RMCG to have many focus in 1989 was helping farmers The business does some pro-bono staff contributing as individuals to build sustainable businesses. work and supports the McPherson community groups, beyond their work “Rob and Nigel’s ethos has always been Smith Rural Foundation, mentoring commitments ,” Ms Kelliher said. OPEN FOR BUSINESS | 21
Engineering and project management services COMPANIES WITHIN THIS SECTOR: • Brian F Bartlett • RMG Civil and structural engineering consultant Engineering, project managers and business advisors offering a broad Ph: 5441 2235 range of professional services, focusing on developing prosperity and • Chris Brown & Associates capability of regional communities Soil classification and subdivision www.regionalmanagementgroup.com w ww development • Shane Muir Consulting Engineers chris@cbeng.com.au Planning applications, structural and civil engineering design, subdivisions • Leeding Edge Pty Ltd and soil testing Consulting Mechanical Engineers www.smce.com.au www.leedingedge.com.au 22
• Spiire Civil engineering, planning, surveying, • Tomkinson Group landscape architecture, urban design Engineering, surveying, town planning and water engineering and project management www.spiire.com.au www.tomkinson.com • Terraco Land development (development consultants, engineering design, planning, project management etc.) and other civil projects throughout Victoria www.terraco.com.au OPEN FOR BUSINESS | 23
SPOTLIGHT ON... RMG Bendigo-based company RMG is The multi-disciplinary organisation of water sectors,” Mr Dunlop said. passionate about supporting the engineers offers professional services The company offers solutions in economic growth of Victoria’s regional focused on developing the prosperity construction management, community communities. and capability of regional communities. and stakeholder engagement, Managing Director Tim Dunlop said economic planning and management, “RMG provides engineering the company’s commitment to the integrated planning, project development of Bendigo and other management, risk management, roads, and project management regional communities underpinned structures and water management. solutions for the education, every aspect of RMG’s broad range A focus of RMG’s work is to help property and buildings, of services. regional communities work regional development, “RMG provides engineering and collaboratively and strengthen their project management solutions for the capabilities to deliver world-class transport and water education, property and buildings, services. sectors.” regional development, transport and 24
“We understand that we operate in a the high-level skills we require to Outside Bendigo, RMG is currently market place where services can be realise growth.” engaged by Moorabool Shire to project sought from anywhere around the Since its inception in 2012, the manage the construction of road and globe. As such, we focus our capability company employs seven professionals bridge works in the $10M Halletts and customer interaction on world’s and like the communities it supports, is Way/O’Leary Way Extension at Bacchus best practice, ensuring that RMG is poised for further growth. Marsh. a leader in engineering and project Among its current local projects is management solutions,” Mr Dunlop RMG has a demonstrated capability of managing projects up to $18M and Catholic College Bendigo’s $10M hub said. at the La Valla campus, Junortoun, also caters for small-scale works from “With this understanding, RMG has concept to completion. which will allow for flexible educational chosen to be based in Bendigo; it arrangements. provides a strong diverse economy, “We provide flexible solutions tailored to the size of the project. We deliver “We see that Bendigo will remain core good transport links, improving to RMG’s operations,” Mr Dunlop said. communication infrastructure and, this by engaging with regional sub- importantly, a university that delivers consultants and sub-contractors and “We look forward to building on our keeping the economic activity within relationships with our private and the region,” Mr Dunlop said. public sector clients, ensuring that projects are delivered in a manner that maximises economic benefit for the region.” OPEN FOR BUSINESS | 25
Banking and financial services COMPANIES WITHIN THIS SECTOR: BANKING • Commonwealth • ANZ Financial services including retail, Full financial services premium, business and institutional banking, funds management, www.anz.com.au superannuation, insurance, investment, and share-broking • Bank Australia products and services Providing personal and business www.commbank.com.au banking solutions www.bankaust.com.au • Elmore, Lockington and Rochester Community Bank • Bank of Melbourne Full financial solutions for local Personal banking solutions including communities internet banking, transaction and www.bendigobank.com.au saving accounts, home loans, credit cards, insurance and investments • National Australia Bank www.bankofmelbourne.com.au Expert advice on all financial matters • Bendigo Bank www.nab.com.au Providing a full range of personal • Rabobank and business banking products and services Agricultural banking www.bendigobank.com.au www.rabobank.com.au/branch/vic/ bendigo • Bendigo Bank Heathcote • Rural Bank Full financial solutions for local communities Agri specialists www.bendigobank.com.au www.ruralbank.com.au 26
• Westpac Full financial services • Fletcher & Butler Financial www.westpac.com.au Planning Services to protect and grow your wealth FINANCE SERVICES www.fletcherbutler.com.au • Sandhurst Trustees • 360 Private Wealth Investments and funds management, • Global Financial superannuation, commercial loans, Full range of financial planning, estate Financial planning needs, including access to funeral bonds, and the planning, insurance and more superannuation/retirement planning provision of corporate trustee and www.360pw.com.au custodial services and personal risk insurance www.globalfinancial.com.au www.sandhursttrustees.com.au • Browell’s Financial Solutions Full financial planning pre and • State Trustees • MLC Advice Bendigo post retirement Financial planning, superannuation, Wills, estate planning, probate, power www.browells.com.au of attorney and trustee services retirement planning, cash flows and budgeting, managed investments www.statetrustees.com.au • DKG Financial Group and personal insurance Full financial planning service www.mlc.com.au www.dkgfinancial.com.au • Results Financial Services • Egan Taylor Wealth Management Administration services, Accounting and taxation, small superannuation, insurance, tax business consulting, business start-up planning, retirement planning, services, financial planning and rural redundancy, social security and accounting estate planning www.egantaylor.com.au www.resultsfinancial.com.au OPEN FOR BUSINESS | 27
SPOTLIGHT ON... BENDIGO AND ADELAIDE BANK Bendigo and Adelaide Bank’s head Head of consumer banking Nick In addition to a local workforce of about office in Bendigo is the only Australian Carter said the landmark building 1,200 staff, the Bendigo headquarters bank headquarters in Australia’s top was an important investment in the regularly hosts training sessions and 200 companies located outside a community. conferences, which help boost the capital city. “By building a sustainable office space accommodation and hospitality sectors. At the time of opening in 2008, the in Bendigo we have invested in the The origins of the bank began more architecturally striking Bendigo local community and in our people by than 150 years ago in Bendigo and headquarters was also the only creating a healthy, open and engaging Adelaide. Bendigo Bank and Adelaide building in regional Australia with working environment for more than Bank each started as building societies 1,000 employees,” Mr Carter said. driven to help Australians buy their a five-star energy rating. “The decision to make such a large own home. “We believe that successful investment in regional Australia is a The philosophy of the two original statement of confidence about our organisations remains unchanged: customers and successful business and is also testament to our To help a community become a success, communities create a broader commitment to serve and we must first help the members of the successful bank” strengthen Australian communities.” community. 28
The bank has returned more than $165M in profits to Australian “We created the Community Bank® communities, supporting initiatives model to grow our presence and and projects important to towns, consider what we can do beyond because we genuinely believe that all banking to help our customers and suburbs and regions. Australians, no matter where they live, strengthen the communities in which Bendigo and Adelaide Bank is now a are entitled to receive quality banking they live. top 70 ASX-listed company, owned by services and specialist financial more than 100,000 shareholders. It has advice,” Mr Carter said. “As a bank, we partner to create more than 7,400 employees who serve sustainable banking models as well He said the bank’s point of difference as sponsoring major organisations, 1.6 million customers in more than 500 was its mission to be genuinely communities Australia-wide. franchises and community events. connected with its customers and The bank operates Adelaide Bank (third partners by being engaged in the “We also ensure our branches have party), Rural Bank and Rural Finance communities they live in. a say in the smaller, local clubs and (agribusiness) and Bendigo Bank (retail events they choose to sponsor, “We believe that successful customers enabling them to recognise what’s banking), which includes the bank’s and successful communities create unique Community Bank® network. important to their community and a successful bank, which is why we stay connected.” OPEN FOR BUSINESS | 29
Marketing and creative design services COMPANIES WITHIN THIS SECTOR: • Ad Infinitem Promotions • Hall of Fame Business Solutions Promotional products Marketing and advertising www.adinfinitem.com.au consultancy business for small to medium businesses in central Victoria • Bendigo Creative www.halloffamebusinesssolutions. Print and digital media com.au www.bendigocreative.com.au • RAAK Creative Marketing • Creative Revolution Web design, graphic design and Full service digital marketing agency branding www.creativerevolution.com.au www.raak.com.au • Good One • Regional Reach Advertising An advertising agency offering a full Graphic design for print based suite of marketing, strategic, creative, communications digital, media, public relations and www.goodone.net.au production services www.regionalreach.com 30
• SASI Marketing and Communications trategic marketing and advertising S services, brand development, corporate communications, creative advertising, graphic design and print management www.sasi.com.au • Stanford Marketing Customised solutions in market and social research, stakeholder consultation, PR and communications, advertising and design www.stanfordmarketing.com.au OPEN FOR BUSINESS | 31
SPOTLIGHT ON... SASI MARKETING AND COMMUNICATIONS Award-winning graphic design agency SASI provides strategic marketing SASI employs 18 people, including SASI Marketing and Communications and advertising services, a full-time media planner and has a was established in Bendigo in 1998. brand development, corporate second office in Melbourne. communications, creative advertising, Its creative professionals work with graphic design and print management. “Our aim is to develop medium-size to large clients in long-term partnerships Visit the agency’s high-impact website businesses, government entities and and it is immediately clear why it has tourism bodies, including councils and with clients and to work in a won business excellence awards for stakeholder groups. collaborative way to achieve marketing and advertising. “Our clients work with us either on business success.” In addition, the agency has also an individual project basis or access assisted clients in winning awards a variety of our services depending for creative advertising campaigns, on their requirements,” Director Peter marketing projects, websites, digital McGregor said. and online marketing. “Our aim is to develop long-term partnerships with clients and to work in a collaborative way to achieve business success.” 32
Examples of SASI’s diverse projects include: • Rebrand of the Coffs Coast region, NSW Track, Echuca Paddle Steamers and Swan Hill Pioneer Settlement • Website and marketing services “As a lifestyle choice, Bendigo has for Business Events Victoria • Communications component some tremendous offerings. It is at an of Lighting the Regions Project, economic size where it can provide a • Design of packaging and point-of- working with 16 Victorian councils, range of support services and there are sale for large pet food manufacturer two sustainability organisations and 20 trains a day to Melbourne,” he said. Prime Pet Food the Federal Government • Brand, marketing and website “In terms of capital costs, it’s easier • Website application development development for one of Australia’s to establish a business in a regional for Sydney-based insurance group largest cut flower wholesalers and area than a metropolitan area. Noble Oak genetic plant developers Wafex and Geographically, Bendigo allows you Helix Australia • Youth Foundation Victoria, a State to service Melbourne clients as well as Government project in conjunction • Tourism sector projects in other regional clients.” with Bendigo and Adelaide Bank conjunction with local councils and SASI supports a number of community tourism bodies, including Bendigo Mr McGregor said while many of SASI’s initiatives, sports groups and cultural Art Gallery’s Marilyn Monroe and clients extended beyond central events through involvement and Grace Kelly exhibitions, Goldfields Victoria, establishing a business in sponsorship. Bendigo offered lifestyle and economic benefits. “It’s an investment in our own community,” Mr McGregor said. OPEN FOR BUSINESS | 33
Real estate COMPANIES WITHIN THIS SECTOR: • Barry Plant Residential selling, leasing and management services • Elders www.barryplant.com.au/bendigo Residential, rural and commercial sales and property management • Bendigo Property Plus www.bendigo.eldersrealestate. Residential, commercial and rural com.au sales, leasing and management www.bendigopropertyplus.com.au • Ellis Nuttall Real Estate Licensed estate agents, qualified valuer, • Bendigo Real Estate auctioneers and buyer’s advocate Residential selling, leasing and www.ellisnuttallrealestate.com.au management services www.bendigorealestate.com.au • LJ Hooker Residential, commercial and • CR Martin Real Estate owners corporation Residential and land real estate www.ljhooker.com.au www.crmartin.com.au • Luke Goggin Real Estate • DCK Real Estate Agents Real estate sales, property management Real estate specialists and development projects www.dck.com.au www.goggin.com.au 34
• Mawby Property Residential, commercial and industrial • Priority1 Property sales and property management Residential and commercial sales www.mawby.com.au and property management • Tweed Sutherland First National www.p1property.com.au Residential and commercial property • McKean McGregor www.tsfn.com.au Real estate sales, stock and station • Professionals agents and auctioneers Real estate sales and property www.mckeanmcgregor.com.au management www.professionalsbendigo.com.au • PH Property Residential sales and property • Ray White management Residential selling, leasing and www.phproperty.com.au management services www.raywhitebendigo.com.au • PRD Property Residential selling, leasing and • Tony Harrington Estate Agents management services Residential sales specialists www.prdbendigo.com.au www.tonyharrington.com.au OPEN FOR BUSINESS | 35
SPOTLIGHT ON... DCK REAL ESTATE AGENTS From humble beginnings more than It has embraced digital connectivity education and investment opportunities. a century ago, Dungey Carter Ketterer through its user friendly and interactive “We have definitely seen a shift in Real Estate Agents (DCK) has grown website to engage with clients in a demographics in the last 10 years, with into one of Victoria’s most successful global context. people moving from all sorts of areas independently owned real estate The company’s foundations were laid and walks of life,” Ms Dungey said. agencies. in 1900 when John William Carter The fourth generation-owned company hung a shingle in Bull Street, Bendigo “It really value adds to our city’s employs 40 people and has built its declaring J.W. Carter and Sons open for culture. New people moving into and success on professional standards and business. investing in the region in commercial “putting people first”. or residential properties is helping to In 1920, Ms Dungey’s great grandfather create a more diverse culture that’s “Being a family owned and operated Leonard Livingston Dungey opened L.L. really exciting to be a part of.” business, our philosophy of putting Dungey and Sons and in 1961, former people first has been the cornerstone Carter firm employee Vin Ketterer DCK is proactive in improving service to our business model,” one of the formed his own company J.V. Ketterer. delivery, seeking and acting on company’s directors Georgina Dungey and Carter merged in 1982 and client feedback and sharing ideas Dungey said. then joined forces with J.V. Ketterer in about systems and processes with DCK has a strong emphasis on 1996 to form the current company DCK metropolitan real estate firms. performance management, providing Real Estate Agents. “While we have learnt from them, country-style personal service with DCK offers Greater Bendigo a complete they have taken a lot away from us, the polish and professionalism of a real estate service, specialising in particularly our property management metropolitan experience. residential sales, residential property department,” Ms Dungey said. management, commercial and “This is an area of our business where industrial sales, leasing, management we receive a lot of positive feedback and clearing sales. from people within the industry.” While the client base is regional, it also DCK is passionate about giving back to extends nationally and globally to its community through its sponsorship newcomers relocating for employment, and donations program, which supports charities, sporting events and clubs. 36
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Legal services COMPANIES WITHIN THIS SECTOR: • Beck Legal • O’Farrell Robertson McMahon Legal advice and solutions for small to large businesses and corporations Accredited specialists in family law, wills and estates www.becklegal.com.au www.ofrm.com.au • Frigerio Legal • Orchard Buchanan Law Personal injury law, advice and General practice attorney representation in all compensation www.orchardbuchanan.com.au www.frigeriolegal.com.au • Petersen Westbrook Cameron Legal services with a focus on • Hillier Quinn Law property, commercial, wills and General legal services estates www.hqlaw.com.au www.petersenwestbrook.com.au 38
• Robertson Hyetts Solicitors Property and development, commercial law and succession planning, self managed superannuation funds, dispute resolution, employment law, banking and finance, conveyancing, family law, wills and deceased estates administration www.robertsonhyetts.com.au OPEN FOR BUSINESS | 39
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SPOTLIGHT ON... ROBERTSON HYETTS SOLICITORS Robertson Hyetts Solicitors has a proud Among eminent figures in the firm’s With a philosophy of “If we all 135-year history in gold mining centres history are Barkly Hyett, a founder contribute and work together we can Bendigo and Castlemaine, evolving in in the post-gold rush years, Sir John improve and develop our community”, modern times to include a third office Quick, who assisted in drafting the the Robertson Hyetts Solicitors in Melbourne. Commonwealth Constitution, and team supports local community former Victorian premier Sir Harry organisations to bring about greater “The firm has a real focus Lawson. health, education and social outcomes. on delivering a quality Through various partnerships in Company sponsorship and individual its long history, Robertson Hyetts support extends to charities, and practical solution for Solicitors is one of the largest legal community arts, sports and education. clients” firms in the region. It provides advice There is also a culture within the firm and services in property, commercial of it being a great place to work in a While steeped in history, the business and succession planning, family law, thriving regional setting, attracting is more than a traditional law firm; employment law, dispute resolution, past and present solicitors from big it is also an innovator and recently and wills and estate planning. metropolitan institutions looking for launched a national online company The firm has expertise with large-scale a lifestyle change. MyPlace Conveyancing. subdivision work, evidenced through “We are the third-largest population “We are a combination of what you its longstanding business relationship centre in Victoria after Melbourne and expect a regional law firm to be and with major Victorian residential land Geelong,” Mr Pickles said. are aware of innovation in the legal developer Villawood Properties. industry,” one of the firm’s three “Bendigo is becoming an “The firm has a real focus on delivering administrative and service centre for directors Andrew Pickles said. a quality and practical solution for the west of the state, right up to the The firm employs 35 staff, including clients,” People and Performance South Australian border. It is connected 13 solicitors who continue the Manager Katherine Hietbrink said. to Melbourne and is virtually the community-minded professionalism “We try and make the process as geographic centre of the state.” of its predecessors. easy and straightforward for clients He said other attractions to work, as we can and provide the practical live and invest in the region included outcomes that they need.” affordable housing, the new $630M Bendigo Hospital, culture and arts, accessibility to Melbourne, educational opportunities and a supportive network of professional service providers. OPEN FOR BUSINESS | 41
Employment and training agencies COMPANIES WITHIN THIS SECTOR: • Access Australia Group • CVGT Disability employment services, Employment solutions for employees Australian disability enterprises, and employers registered training organisation, www.cvgt.com.au corporate services and workplace rehabilitation services • Drake www.accessaustralia.org.au Global specialist in human resources https://au.drakeintl.com • Bendigo TAFE Qualifications designed to specifically • ESE Consulting meet industry standards delivering Recruitment, human resource services practical and relevant skills and training www.bendigotafe.edu.au www.eseconsulting.com.au 42
• People Plus Job active provider www.peopleplusaustralia.com.au • Safety Systems Safety training specialists, asbestos auditing and air monitoring www.safetysystems.net.au OPEN FOR BUSINESS | 43
SPOTLIGHT ON... CVGT AUSTRALIA A mission “to get people jobs” is and/or training outcomes each year Chief Executive Officer Paul Green said backed by CVGT Australia’s promise for its 10,000 participants. the company was established in 1983 “to provide employers with work-ready The not-for-profit, unlisted public in response to a survey by the Bendigo people”. company provides a range of Regional Organisation of Councils True to its values, the Bendigo-born employment services in Victoria, New on youth unemployment and skills company delivers positive economic South Wales and Tasmania in the shortages. and social benefits to its communities. hospitality, manufacturing, trades, Now operating in three states, CVGT health and logistics sectors. Australia averages 6,500 employment 44
“Bendigo is a growing, vibrant, dynamic community with a proactive Local Government and local business network.” CVGT was established through “We make sure that we understand seed funding from the LendLease what the employer is looking for and CVGT Australia supports the towns and Foundation to provide apprenticeship match-up the right person with that cities it operates in with community services to employers, initially across skill set.” grants, apprenticeship awards Victoria. CVGT Australia organises training to and scholarships, and corporate From these humble beginnings, CVGT help job seekers learn new or build on sponsorship through partnerships with Australia now employs 250 apprentices existing skills, and works with service schools, sporting and other community and trainees who are placed with host providers on-site to support employee organisations. employers. and employer needs. Mr Green said the company intended In addition, the company, which itself Mr Green said another company to continue its service expansion employs 220 staff across its regional strength was its long-held track record throughout Australia, maintaining its and metropolitan offices, also manages in pastoral care. headquarters in Bendigo. State and Federal Government “We are very good at post-placement “Bendigo is a growing, vibrant, employment programs. support; so, once we place somebody dynamic community with a proactive Some examples of the broad suite of we don’t just walk away and say ‘That’s Local Government and local business programs are Job Active, Disability the finish for us.’ network,” he said. Employment Services, Group Training “We maintain the relationship for “The NBN has arrived and the city Apprenticeships and ParentsNext. a minimum of six months – for offers a rural lifestyle with easy access “Our strength is providing employers apprenticeships it can be up to four years to any part of the country; we’re so with appropriately qualified and well- – making sure that everything is working central and only 90 minutes’ drive matched people,” Mr Green said. well for both parties,” Mr Green said. from Melbourne airport.” OPEN FOR BUSINESS | 45
Specialist professional services COMPANIES WITHIN THIS SECTOR: • Geotechnical Testing Services • ORM Residential soil testing, construction materials testing, and geotechnical Agriculture consulting, and environmental consulting communications and evaluations services www.gts.com.au www.orm.com.au • Kilter Rural • QDT Management Consultants Applying science and technology to farmland and water investment, Business documentation and issue strategically positioning to leverage tracking systems population, food, asset scarcity and www.qdt.com.au climate change trends www.kilterrural.com 46
• REMPLAN A team of economists, planners, • Total Property Developments demographers and software Planning, engineering design, developers experienced in providing construction supervision and strategic advice and reports to the project management public and private sectors www.totalpd.com.au www.remplan.com.au OPEN FOR BUSINESS | 47
SPOTLIGHT ON... REMPLAN For over 15 years, innovative Bendigo The two economists bought the sectors, population and employment business REMPLAN’s software and intellectual property of the university forecasts, and research and consulting consultancy has aided economic and research and opened the first REMPLAN services,” Mr Moore said. planning decisions Australia-wide. office in Bendigo, later adding a second “The majority of our clients are The business provides area-specific office in Robina, Queensland. Local, State and Federal Government data and impact modelling for The business now employs 15 agencies, universities and major economic development and planning people with a mix of skills, including consulting firms, including Urbis and via online resources and tailored economists, planners, demographers EY (Ernst & Young) Australia.” consulting services. and software developers. REMPLAN was the first organisation in Directors and Principal Economists While predominantly servicing external Australia to build economic modelling Tony Moore and Matthew Nichol markets, REMPLAN offers career software for use by planners and developed REMPLAN as a spin-off opportunities in Bendigo for skilled economic development practitioners business from the economic research professionals. in Local Government, its major client. centre at the La Trobe University “We provide demographic data, The business also provides public Bendigo campus in 2006. economic data, maps for industry access profiles that are designed to 48
inform a range of audiences, including investors, government agencies and the media about the characteristics was generated by the City of Greater and local economy of individual areas Bendigo using REMPLAN software.” throughout Australia. Mr Moore said. “With 70 per cent of our clients outside Local Government, including the City of The software is also gaining traction Victoria, access to Melbourne airport Greater Bendigo and as far away as the overseas, including with the is critical for us. It’s a guaranteed 90 City of Perth, use REMPLAN’s software Government of Brunei where REMPLAN minute drive from Bendigo, without programs as an information platform has developed a model to help the the traffic congestion experienced by for decision-making. nation transition from an oil-based Melbourne commuters,” Mr Nichol said. The in-house designed online cloud economy to a more diversified Mr Nichol also said operating applications are REMPLAN Economy, economic structure. from Bendigo provided access to REMPLAN Community, REMPLAN “We are intent on continuing our experienced staff, a great work-life Business and REMPLAN Forecasting. business growth in Australia and balance for employees and easy access “A large amount of the data published building on our existing overseas work,” to Melbourne Airport to see interstate in this professional services booklet Mr Moore said. or overseas clients. OPEN FOR BUSINESS | 49
SUPPORTING LOCAL BUSINESS RESOURCES The City of Greater Bendigo’s Regional Sustainable Development unit delivers a range of initiatives and programs to support the region’s business community. Businesses can contact the team for free and unbiased advice, market intelligence, data or referrals to support and grow their business. Business Help Desk Career Horizons Our economy This initiative supports start-up Career Horizons links local Economic profiling information businesses and existing businesses students with businesses to gain that offers the latest economic data looking to expand or relocate by workplace experiences that focus trends and can be accessed online helping guide them through the on developing an informed and at www.economyprofile.com.au/ City’s planning, building, local sustainable work force for the bendigo or www.profile.id.com.au/ laws and environmental health future. Career Horizons features bendigo or www.bendigo.vic.gov. requirements, processes and a web portal that links students au/About/About-Greater-Bendigo/ regulations. By making the Business and education providers to a wide Statistical-data Help Desk your first point of contact range of workplace and education with the City, you could save both experiences. time and money and stand a better Publications chance of making your new venture Business Health Check service a success. The Business Health Check is a free A number of publications program designed in Bendigo that have been produced by the Bendigo Funding Finder provides businesses with a health City to promote and assist ‘check-up’ of their business. The local business including: The Bendigo Funding Finder filters custom software was developed by • Business-friendly through $50B of grant funding the City in partnership with global from over 700 funding bodies and meeting spaces - business specialist ActionCOACH. discover free and low-cost shortlists the grants that meet Email bhd@bendigo.vic.gov.au to your search criteria. The custom local meeting spaces request a business health check up. suitable for group or one- website is powered by Australia’s top business grants company, GrantGuru on-one business meetings Business Distress Service and can be accessed at • Business Support The City can provide confidential www.bendigo.grantguru.com.au Directory - find handy advice and support when your business isn’t going to plan. Through contact details for Business education videos government departments, the Business Distress Service, local The City offers 11 business education business operators can work out a business and networking videos covering essential business strategy with experts on how to save groups, shared office practices. All videos were developed or close their business. spaces, or business locally in partnership with global development and training business specialist ActionCOACH. Supporting Local Business organisations Find these videos by searching City Bendigo online forum • Made in Bendigo – of Greater Bendigo on YouTube. Supporting Local Business Bendigo promotes and showcases (#SLBB) is an online community that the local manufacturing Events Calendar helps businesses prosper. Learn, and mining sectors The Events Calendar is available share and grow with advice from • City of Greater Bendigo online at www.bendigo.vic.gov.au local business and industry leaders Economic Development via the forum and Facebook, Twitter It provides a comprehensive list of Strategy 2014-2020 and Instagram accounts. The forum upcoming workshops and other can be accessed at relevant business events designed to www.businessbendigo.com.au assist and inform local businesses. New Business Essentials For more information, please Mentor program contact the City of Greater Utilise free or subsidised business Bendigo’s Regional Sustainable The City can link businesses with free resources, including premises Development unit on 5434 6000. and low-cost, customised mentoring support, advice on the latest services, giving businesses access to business practices and training strategic tools and resources to help options delivered in partnership their business thrive. with Workspace Australia. 50
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