ON THE ROAD TO RECOVERY - Department of Tourism
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EDITION MARCH 2021 04 ON THE ROAD TO RECOVERY INSIDE THIS EDITION Minister Mmamoloko Kubayi-Ngubane Back to School Campaign Tourism Attractions in Bojanala Badly Impacted by Covid 19 Department of Tourism Successfully Hosts The 8th Sharing of Best Practice Workshop Mandarin Language Trainees Graduate
INSIDE THIS EDITION 3 EDITORIAL CREDITS 44 MINISTER MMAMOLOKO KUBAYI-NGUBANE BACK TO SCHOOL CAMPAIGN PUBLISHER 5 PRESIDENT RAMAPHOSA, MINISTER ZWELI MKHIZE TAKE THE Department of Tourism 8 FIRST JAB EDITOR 7 MINISTER KUBAYI-NGUBANE ENGAGES WITH AFRIFORUM AND Blessing Manale 9 SOLIDARITY ON TRANSFORMATION AND THE TOURISM EQUITY FUND 8 EDITORIAL TEAM 10 R1.2 BILLION TOURISM EQUITY FUND LAUNCHED Seapei Lebele 9 Johannes Mokou 11 TOURISM ATTRACTIONS IN BOJANALA BADLY IMPACTED BY Claudia Sebola 10 COVID-19 Annah Mashile DEPUTY MINISTER FISH MAHLALELA JOINS THE CHINESE 12 COMMUNITY IN CELEBRATION OF THEIR NEW YEAR CONTRIBUTORS 12 Tourism Update DEPARTMENT OF HEALTH TO LAUNCH PILOT PROGRAMME FOR Salifou Siddo 14 A NEW WEB-BASED TRAVEL HEALTH QUESTIONNAIRE COVID-19 Adele Mackenzie SCREENING PLATFORM Popo Maja 14 DEPARTMENT OF TOURISM RECEIVES DONATION OF PPE FROM 15 THE EMBASSY OF THE PEOPLE REPUBLIC OF CHINA 15 DESIGN, LAYOUT AND PRINTING DEPARTMENT OF TOURISM SUCCESSFULLY HOSTS THE 8TH 16 SHARING OF BEST PRACTICES WORKSHOP Spot the Print 16 18 2021 RESEARCH WEBINAR DISCLAIMER 17 19 KYALAMI 9-HOUR SPEEDS ITS WAY TO SUCCESS! While every reasonable effort is made to maintain current and accurate information in this publication, 18 MINISTER HANDS OVER GOLF TOURNAMENT PROCEEDS AT the Department of Tourism accepts no responsibility 20 VILAKAZI PRECINCT FOR HUMAN RIGHTS DAY for any errors or omissions in this magazine. The use of the content of this magazine is at the user’s own risk. 20 MENTAL HEALTH KEY TO REBUILDING TOURISM SECTOR – WTTC – The user assumes full responsibility and risk of loss 22 TOURISM UPDATE resulting from the use of the content of this magazine. 21 The Department of Tourism or any of the legal entities 24 WHY I AM OPTIMISTIC AND HOPEFUL ABOUT TOURISM IN 2021 in respect of which information are contained in this SKILLS TO BE USED AS A WEAPON WITH WHICH TO CUT THE publication, or employees of the Department of Tourism 22 26 VICIOUS CYCLE or such entity, will not be liable for any special, indirect, incidental, consequential, or punitive damages or any 28 24 WOMEN IN TOURISM INTERNATIONAL WOMEN’S DAY other damages whatsoever, whether in an action of contract, statute, tort (including, without limitation, 29 26 MANDARIN LANGUAGE TRAINEES GRADUATE negligence), or otherwise, relating to the use of this magazine or information. TOURISM LAUNCHES BASIC QUALITY VERIFICATION PROGRAMME 30 27 IN RURAL COMMUNITIES 32 NOTICES BURSARIES AND INTERNSHIPS 28 33 TBCSA CALLS FOR CERTAINTY AROUND NEW POTENTIAL 30 LOCKDOWNS 31 TOURISM TRANSFORMATION COUNCIL OF SOUTH AFRICA 34 WELCOMES THE LAUNCH OF THE TOURISM EQUITY FUND 32 35 TOURISM BLUE FLAG BEACH STEWARDS WELCOME BEACHGOERS MARCH 2021
Let me welcome you to this edition of the time we are in a public space. Bojanala. I want to also use this opportunity to thank you for making use of this platform Also in this edition is the meeting between to engage each other particularly in this time, Afriforum and Solidarity regarding the where every effort is necessary for us as the transformation and the Tourism Equity Fund. sector to fully engage each other as often as Read more about this all important meeting. we can. The objective of the meeting was to engage the two organisations in an attempt to listen The era of Covid-19 has necessitated that and establish the basis of their opposition we do things differently and while we have to the fund - Things did not go well, but we EDITORIAL not succeeded in other fronts, we have most soldier on. definitely made strides on many others. It is important for the sector to rise above this While the pandemic has not made it easy for challenge and make every effort available us to operate smoothly, we have done all we to reduce the spread of this virus while could to engage the sector players as well continually working on reviving the sector. as the people of South Africa a large. This is DEAR displayed in many other stories in this edition, The reality is that the virus is still so much with which capture amongst others, the Minister’s us and even with the dropping of numbers visit to local schools in Mpumalanga as well TOURISM and government’s effort to vaccinate as as the Deputy Minister’s visit to the launch of much people as possible; we still need to be the Tourism Equity Fund. cautious in how we run our businesses. That STAKEHOLDERS is, extra efforts must be implemented in our Read about a visit by the Deputy Minister respective establishments in order to run to various attractions in Bojanala District our businesses safely with minimal risks of Municipality in North West, which were badly spreading the virus. impacted by the Covid-19 pandemic. In this visit, the Deputy Minister learned that the As we may all be aware, we are entering into sector lost more than 300 000 jobs thus far, an era that not only requires of us to be smart, with some establishments having closed but caring as well. Easter Holidays are upon completely, while others have not opened us and nobody can blame us from being a and some are gradually opening. little excited. This is especially because we have not been spending some time with our You will also read about the Deputy Minister’s families and friends freely in a while due to engagement with the Chinese community the restrictions brought to curb the spread during their new celebration. Learn about a of Covid-19. This also means that some of the donation of Anti-Epidemic Supplies from the businesses have not made as much revenue Embassy of the Peoples Republic of China to as they would ordinarily make on a normal the department. setup. The edition also takes you through a process While this is fully understandable, we are where the department successfully hosted called once more to exercise some restraint the 8th Sharing of Best Practices Workshop. just a little longer. We have been made aware repeatedly by our government and I hope you will enjoy these and many articles scientists on how big crowds have become that are offered in this bumper edition of the super spreaders of this virus and we need to magazine. As we look forward to the next somewhat limit this. one, we continue to invite you to please share some of your best stories within your Similar to the festive season holidays, we are organisations. These stories go a long way faced with a high possibility of a third wave in ensuring that we are all connected and and who knows how bad this could be? So, where possible, we can help each in order to let me take this opportunity to remind you be one. all that as we celebrate Easter Holidays, we should try to stay safe and avoid crowded places. Let us continue doing what we have Cheers and see you in the next edition always done before and continually sanitize, wash hands regularly and wear facemasks all Blessing Manale 3 BOJANALA
MINISTER MMAMOLOKO KUBAYI-NGUBANE BACK TO SCHOOL CAMPAIGN Minister Kubayi-Ngubane addressing matriculants at K.I. Twala Secondary School 4 MARCH 2021
Minister addressing the matriculants of Thomas Nhlabathi Secondary School and displaying the PPE and school supplies from the Department Staff Reporter A fter an extended holiday season, the school calendar for the first term went into full gear throughout the country on 15 February 2021. It marked the beginning of a new academic journey for some and a highly anticipated continuation for others. As teachers and learners alike hope to create some sense of normalcy in schools amidst the current COVID-19 pandemic, Minister Mmamoloko Kubayi-Ngubane embarked on a Back to School Campaign in Secunda to lend a helping hand. The campaign began at the Govan Mbeki Municipality Chambers where Minister Kubayi-Ngubane was received by esteemed dignitaries such as Executive Mayor of Govan Mbeki Municipality, Nhlakanipho Zuma, Circuit Manager of Education in Govan Mbeki Municipality, Silo Molepo, and Mpumalanga Provincial Chief Whip, Hon. Fidell Mlombo, amongst others. The Department, Mpumalanga Province and Govan Mbeki Municipality each donated school supplies to three children respectively, whom they will sponsor Minister Kubayi-Ngubane (left) handing over the school supplies to the children, accompanied throughout their schooling. by Mpumalanga Provincial Chief Whip, Fidell Mlombo (centre) and Executive Mayor of Govan Mbeki, Nhlakanipho Zuma (far right) 5 BOJANALA
Minister Kubayi-Ngubane (left) entering the school The Minister, joined by Executive Mayor support and career possibilities in the industry. Thomas Nhlabathi Secondary School was the Zuma and Govan Mbeki Parliamentary Office “Where you are today does not define where last school to be visited on the day. Minister delegates, made their first stop at K.I. Twala you are going tomorrow. Who you are today Kubayi-Ngubane spoke to the matriculants Secondary School where they held a briefing does not define who you become tomorrow. and demystified popular COVID-19 myths session with the leadership of the school It’s in your hands. It’s your choice,” the Minister and emphasised the importance of adhering to identify areas in the school that require highlighted. to COVID-19 rules by constantly washing and support. They further went on to donate sanitising of hands, maintaining social distance school uniforms and school bags carrying the The next stop was Osizweni Secondary School, and wearing a mask. “Fighting COVID-19 is message “Fight COVID. Stay safe. It’s in your where the Minister addressed matriculants everyone’s responsibility. You are wearing a hands”. For COVID-19 support, each of the bags studying Maths and Science, which are mask to protect yourself,” the Minister stated. that the matriculants received contained a subjects she personally enjoyed and excelled cloth mask, water bottle and sanitiser. Minister in when she was in matric. She emphasised Minister Kubayi-Ngubane further encouraged Kubayi-Ngubane specifically addressed the flexibility and multiple opportunities that the matriculants to work extra hard, pass with 31 matriculant learners who do not only education gives with regard to the various excellence and form part of the top learners study tourism but also bear much academic career paths one can take when hard work that qualify for funding and are absorbed in responsibility as seniors of the school and as is applied. “Education will give you dignity institutions of higher learning. “This country is prospective students in institutions of higher and integrity. Education will help you to have depending on you as the younger generation learning. She offered words of encouragement stature in society… always remember, there today for its future,” she concluded. and informed them of the vast higher learning are no quick wins,” the Minister said. Minister Kubayi-Ngubane at the Govan Mbeki Municipality Chambers in Secunda 6 MARCH 2021
“Education will give you dignity and integrity. Education will help you to have stature in society… always remember, there are no quick wins,” the Executive Mayor Nhlakanipho Zuma (left) handing over school supplies and PPE to Acting Deputy Principal Ronald Chibanada (2nd left) and Principal Nonthuthuzelo Thwala (right) Minister said. (Left to right) Principal of Osizweni Mr Mothupi, Executive Mayor Nhlakanipho Zuma, Minister Kubayi-Ngubane, Deputy Principal Mr Letsele, Circuit Manager of Education in Govan Mbeki Municipality Silo Molepo and Member of Constituency Management Committee The Minister assesses COVID-19 compliance of matriculants in the (CMC) in Govan Mbeki Municipality, Lucky Mbuyane after handover classroom of school supplies The Minister (left) addresses the matriculants of Osizweni Secondary (Left to right) Executive Mayor of Govan Mbeki Municipality School alongside Principal Mothupi (right) with the PPE ready for Nhlakanipho Zuma, Minister Kubayi-Ngubane and Circuit Manager distribution of Education in Govan Mbeki Municipality, Silo Molepo 7 BOJANALA
PRESIDENT RAMAPHOSA, MINISTER ZWELI MKHIZE TAKE THE FIRST JAB Research Council for responding rapidly and effectively and for their success. “As this batch has already been approved by the SA Health Products Regulatory Authority (SAHPRA) under the Sisonke Protocol, these vaccines will be rapidly dispatched to all provinces,” he said, adding that most vaccination centres would be ready from Wednesday to begin the vaccination programme. “The Johnson & Johnson vaccine has been shown in extensive trials to be safe and efficacious and will protect President Cyril Ramaphosa leads by example and becomes the first citizen to be vaccinated our healthcare workers from illness and death from Covid-19,” he said. Staff Reporter Earlier iarlier in the month, President Cyril length of the country with the attention He called on leaders, including premiers, Ramaphosa and health minister Zweli on healthcare workers. MECs and religious and traditional Mkhize became the first leaders in various sectors and parts of citizens to be vaccinated with the newly “To demonstrate our confidence in this the country, to lead by example and get arrived Johnson & Johnson vaccine. The vaccine and help allay any fears that inoculated publicly. vaccine arrived in South Africa earlier in people may have, the minister of health the year. and I will join the first healthcare workers “Through this vaccination programme, to receive the vaccine in Khayelitsha,” government aims to achieve population Before the vaccination process takes said Ramaphosa in a statement on immunity to save lives and protect place, the president indicated that Wednesday. livelihoods. We have chosen vaccination the first batch of 80 000 doses of the and we call on all South Africans to vaccine were being prepared and will Ramaphosa gave thumbs up to Minster choose vaccination and protect one be distributed through the breadth and Mkhize, his team as well as the Medical another,” said Ramaphosa. 8 MARCH 2021
MINISTER KUBAYI-NGUBANE ENGAGES WITH AFRIFORUM AND SOLIDARITY ON TRANSFORMATION AND THE TOURISM EQUITY FUND Staff Reporter T he Minister of Tourism, Mmamoloko communicate government’s unwavering This fund will support our collective Kubayi-Ngubane, held a meeting commitment to the transformation efforts towards economic recovery and with Solidarity and AfriForum on agenda. reconstruction so that we can move 15 February 2021, following a letter firmly towards the eradication of the from their attorneys in which they had “We have a responsibility to engage legacy of colonialism and apartheid,” threatened legal action against the roll- with as many stakeholders and role added the Minister. out of the Tourism Equity Fund (TEF). The players in the tourism sector as possible, objective of the meeting was to engage so that we can clarify the thinking The application process is open and the two organisations in an attempt to behind government’s policy decisions. accessible to all qualifying entrepreneurs. listen and establish the basis of their We believe that those who know and opposition to the fund. understand the history of this country Enterprises are encouraged to seize need little convincing that redress is a the opportunity and seek support The fund was established and launched necessary mechanism towards building from the fund through SEFA. There by the Department of Tourism in a non-racial society, as mandated by has been overwhelming response partnership with the Small Enterprise the Constitution. Our ultimate goal from entrepreneurs since the call for Finance Agency (SEFA), as a new financial as government is to ensure that we proposals was made during the virtual support mechanism to stimulate successfully implement our vision of launch on 26 January 2021 by President investment and transformation in building a rapidly and inclusively growing Cyril Ramaphosa, whose support for this the tourism sector. It is crucial to re- tourism economy that is innovative and project remains inspirational. emphasise that this is not a relief fund, leverages on our heritage,” said Minister as we are finding this to be a source Kubayi-Ngubane. of confusion. The fund will provide a combination of debt finance and grant The meeting was also an opportunity to funding to facilitate equity acquisition engage and appreciate their concerns as well as new project development, and views on the state of tourism to broaden participation by all South in our country, in the context of the Africans and not just a few dominant fund objectives and goals. The two players. The fund was set up as a public/ organisations expressed their strong private partnership, in particular with disagreement with the establishment commercial banks, in an effort to crowd- and implementation of the Tourism in investments in the tourism sector so Equity Fund. They also expressed as to increase diversification and the their fundamental disagreement with broadening of ownership of tourism the B-BBEE policy as adopted by our attractions in South Africa. government and indicated that the policy should be scrapped. The organisations questioned the legality, morality and transformative “We communicated to Solidarity and outcome of the qualification criteria for AfriForum that the TEF is a necessary the fund, suggesting that it deviates intervention for creating an inclusive from the provisions of the Broad-Based tourism economy, in which previously Black Economic Empowerment (B-BBEE) disadvantaged individuals, youth and Act. The government delegation, led women, are represented and can actively by the Minister, utilised the occasion to participate in ownership and control. 9 BOJANALA
R1.2 BILLION TOURISM EQUITY FUND LAUNCHED Staff Reporter “T oday is a great day for the This is because these endowments of 51% black ownership including tourism sector; a great combine to make South Africa’s tourism enterprises in rural areas and townships, day for black business and attractions more diverse than other to help create jobs, alleviate poverty, entrepreneurs; a great step forward for tourist destinations. fight inequality and promote growth of transformation and a great day for the black-controlled tourism enterprises. South African economy,” said Minister of “It is this context that we believe the De-risk the funding provided to tourism Tourism, Mmamoloko Kubayi-Ngubane launch of the Tourism Equity Fund enterprises through patient capital that during her opening and welcome is timely and necessary. Though the will ease the debt repayment ability of speech at the virtual launch of the R1.2 conceptualisation of the fund preceded black-controlled enterprises. billion Tourism Equity Fund. the pandemic, as it was announced by the President in the 2020 State of the Facilitate the participation of targeted It was on 26 February 2021 at the Nation Address, the fund is timely in groups such as women and youth in the Government Communication and that it will be instrumental in helping in priority tourism sectors as defined by the Information System, when President the recovery and the reconstruction of B-BBEE sector codes. Cyril Ramaphosa gave his address at the the sector after the devastating impact launch aimed to drive transformation in of the pandemic,” said Minister Kubayi- Minister of Small Business Development, the tourism sector. Ngubane. Khumbudzo Ntshavheni, outlined that the R1.2bn fund would consist of up to The TEF has been established by the Addressing the launch, Ramaphosa said, R540m from the Department of Tourism, Department of Tourism in partnership “The industry directly accounted for 2.9% R594m from commercial banks and with the Small Enterprise Finance of the country’s gross domestic product R120m from SEFA. Agency (SEFA) as a new finance support (GDP), and 8.9% indirectly. The tourism mechanism to stimulate investment and industry directly and indirectly employed The fund was targeted at beneficiaries transformation in the sector. The fund an estimated 1.5 million people,” across the tourism industry value chain, is an equity acquisition fund that will Ramaphosa said. While the Covid-19 including those in the accommodation, be managed by SEFA on behalf of the lockdown has had a devastating effect conferencing, travel and other industries. Department of Tourism over the initial on the industry, he was confident that three-year period, after which it will be it would bounce back due to its resilient “Whether it is in a coastal town in the evaluated to improve the fund. nature. Eastern Cape or a wildlife-rich area in the North West or Limpopo, it is our aim During this three-year period, the “The Tourism Equity Fund is informed by through this fund to actively support Department of Tourism will capitalise the recognition that the capital-intensive black-owned businesses to run profitable the fund with an amount of R540 million. nature of the industry prevents many and sustainable enterprises. It is also our The funding from the Department will black-owned tourism enterprises from aim to employ people to procure goods be matched with a contribution of R120 growing and developing,” Ramaphosa and services locally, and to make a real million from SEFA and R594 million said. “By providing access to finance contribution to our economy,” President from commercial banks that will be for black-owned commercially viable Ramaphosa emphasised. participating in this programme. This tourism projects, the fund intends to combination will put the value of the address this challenge.” “Let me conclude by inviting all the Tourism Equity Fund at just over R1.2 stakeholders on behalf of the Minister billion. It is necessary because not only will this of Tourism to work together with us in fund help to crowd-in private-sector ensuring that we collectively create a The tourism sector in South Africa is investment in the rejuvenation of the transformed, inclusive tourism economy. largely private-sector owned and driven, supply side of the tourism market, but it and its contribution to the South African will also help to transform the sector in The sector has been on a mark time economy has grown tremendously since terms of ownership and make the sector for too long; we now need radical the 1994 democratic breakthrough. In more inclusive. It is envisaged that the movement. It is also important to point addition to the beautiful landscapes, fund will seek to achieve the following out that this Fund is for entities that are the long coastline and the wildlife, objectives: 100% owned by South African citizens South Africa is also endowed with a rich and they can apply through a dedicated biodiversity and a cultural diversity that Fund commercially viable and email address tourismequityfund@sefa. makes South Africa one of the world’s sustainable majority black-owned org.za.” concluded Deputy Minister of most sought after tourism destination. tourism enterprises with a minimum Tourism Fish Mahlalela. 10 MARCH 2021
TOURISM ATTRACTIONS IN BOJANALA BADLY IMPACTED BY COVID-19 Staff Reporter D eputy Minister of Tourism, Mr Mahlalela. Fish Mahlalela, accompanied Mahlalela further emphasised that, by Member of the Executive “In Bojanala, they have lost over R600 Council (MEC) for the Department of million alone. In other areas of the Economic Development, Environment, country, there are businesses that lost Conservation and Tourism (DEDECT), more than what Bojanala has lost. We Ms Kenetswe Mosenogi and Executive have lost more than 300 000 jobs thus Mayors from Bojanala District visited the far. Some establishments have closed Bojanala Platinum District Municipality completely; others have not yet opened in the North West Province from 9 to 10 and some are gradually opening.” February 2021. The objective of the visit was to assess the impact of the Covid-19 He said the Department is assessing pandemic on the businesses in the the impact of Covid-19 in Bojanala. tourism value chain. Seasons Golf, Leisure and Spa was the first establishment to be visited on Day 1, The Municipality is strategically followed by Hartees Boat Company and situated between the three big cities, the Hartbeespoort Aerial Cableway. Johannesburg, Pretoria and the fastest growing area in Africa, Rustenburg. “Bojanala has been affected in a big way, The Hartbeespoortdam is the hub of especially in relation to international tourism, the gateway to the North West tourists. There are no international province and the second most visited tourists visiting North West because place after Table Mountain. The area has of the lockdown in the country. 70% of day visitors mostly coming from What is pleasing is that there is some Gauteng and 50% stay-over nights and improvement in the domestic market. most of the workers have returned to 67% of tourism jobs in the province. The We still encourage South Africans to their posts. The bedrock for tourism is international tourist’s length of stay is 3 explore their own country. They must do domestic tourism, which encourages to 5 days – most passing Hartbeespoort that by adhering to health protocols.” South Africans to travel the country going to Sun City during weekends. in order to save jobs. South Africa also Day 2 started with a game drive in the hopes that when things stabilise in the Due to the area being declared a Pilanesberg National Park and breakfast country, land borders will open since Covid-19 hotspot, tourism activities at Kwa Maritane Game Lodge. The they are a key market for Africa. have been restricted, which affected convoy led us to Legae la Tshepo and the once bustling businesses in the Mbali View accommodations, which are “We have developed a recovery plan area. “The district has been negatively two tourism incubator projects. The last that will be submitted to Cabinet for affected since the introduction of stop was at the Ivory Tree Game Lodge adoption. As part of broadening the lockdown, which resulted in a decline where presentations from Women in business, President Cyril Ramaphosa has in tourism economic activities which Tourism, North West Tour Operators and launched the R1.5 billion Tourism Equity include job losses, low revenue, Tour Guides were heard. Fund to enable new entrants into the investment depreciation and closure of market,” concluded Deputy Minister Fish some businesses,” said Deputy Minister There is hope in the North West as Mahlalela. 11 BOJANALA
DEPUTY MINISTER FISH MAHLALELA JOINS THE CHINESE COMMUNITY IN CELEBRATION OF THEIR NEW YEAR 12 MARCH 2021
Staff Reporter O n 12 February 2021, Deputy country. comprehensive strategic relationship Minister of Tourism, Fish that has become mutually beneficial. Mahlalela joined the Chinese Present during the celebration were Mr As we continue to receive tourists, the community in celebration of their new Zhou Yong, Culture Councillor of the tour-guiding skill becomes important. year. China, unlike other countries, holds Chinese Embassy in South Africa, Prof. To remain highly competitive and ensure a big festivity in February to celebrate Peng Yi, Co-Director of the University sustainable employment, tourist guides their new year. The festival has a history of Johannesburg Confucius Institute of today need to be able to speak foreign of over 3,000 years. Celebrations on (UJCI), Prof. Saurabh Sinha, Deputy languages, have a range of specialities, lunar New Year’s Day can be dated Vice-Chancellor of the University of be able to guide across regions/borders back to the ancient ancient worship of Johannesburg, DDG Mmaditonki and provide exceptional and authentic heaven and earth. Setwaba, Tourism Sector Support customer experiences,” he said. Services, students and all participants. Over the centuries new traditions were The Department identified Mandarin added and celebrations became more The Deputy Minister said, “Currently, we language training as an important entertainment-oriented. In 1967 food are sitting with a global pandemic that opportunity for existing tourist guides. was rationed, and there was no money! has negatively impacted the economy Coupled with South Africa’s diverse Greetings were full of Communist of our country and the world. It is for offerings, having local tourist guides fervour. Now people eat out for Chinese this reason that we need to keep our proficient in the Mandarin language New Year, send e-money, and greet with relations and appreciate that we need could also present a further opportunity instant messages on WeChat. each other more than before. to attract the Chinese market to South Africa. During the celebration, Deputy Minister Be that as it may, we cannot fold our Mahlalela indicated that on the 2019 arms and cry and stop planning for The main objective of the Mandarin State of the Nation Address (SoNA), the future. This phase will pass and the language training is therefore to provide the President of the Republic, Cyril economies of the world will be opened. an opportunity for local tourist guides Ramaphosa emphasised the importance As the economy recovers, we need to be to be trained in the command of the of expanding the tourism sector to be able to receive tourists from all over the Mandarin language to better serve the able to reach 21 million tourist arrivals world, including China. potential influx of Chinese tourists to by 2030 whilst also highlighting the South Africa. need to focus on lucrative markets such As you all are aware, South Africa and as China and India. China enjoys cordial relations in the area The Deputy Minister said, “Let me take of tourism as underpinned by two (2) this opportunity and thank all the tourist Mahlela said, “It is also worth noting Memoranda of Understanding (MoUs). guides that are currently undergoing the statistical trends showing just The first MoU signed in 2002 on the training under these trying conditions how important the Chinese market Approved Destination Status (ADS), brought about by the COVID-19 is to the global tourism market. SAT conferred to South Africa the right to pandemic. We believe that you are arrival statistics indicate that China has receive tourist groups from China and to ambassadors for our country as you will featured in the top ten (10) destinations open the destination marketing office in be exposing South Africa to our Chinese in terms of international arrivals to Beijing.” tourists. South Africa.” The second MoU on cooperation in Skills development amongst our youth According to the UNWTO World Tourism the field of tourism was signed on 28 is a must, if we want to sustain our Barometer of October 2018, China is October 2013 in Beijing, China. This MoU existence as humans. Oliver Reginald also the leading outbound market in serves as an institutional mechanism Tambo once said, ‘The children of terms of tourism expenditure, followed to strengthen bilateral relations on any nation are its future. A country, a by the United States of America (USA) cooperation in the field of tourism. Areas movement, a person that does not value and Germany. of cooperation in the MoU include the its youth and children does not deserve encouragement of information sharing, its future.’We will ensure that we maintain He said that the spending power of the tourism investment, marketing and good relations with your country and Chinese market was recorded at 250 promotion, skills development and other countries of the world as we seek billion in 2016, followed by 258 billion training and tourism safety and service to create a united democratic and non- in 2017. Due to its incredible spending standards. racial society. To all our 20 students, you power, the Chinese market presents are so wonderful, we are proud of you. a huge opportunity to South Africa “Today, as you celebrate your Spring We know you are enjoying this training a and remains one of South Africa’s core Festival, I am honoured to welcome lot and studying hard. Happy new year to markets from Asia, which contributes the China and South Africa bilateral all of you on this Chinese year.” positively to tourism arrivals into the relations which have progressed to a 13 BOJANALA
DEPARTMENT OF HEALTH TO LAUNCH PILOT PROGRAMME FOR A NEW WEB-BASED TRAVEL HEALTH QUESTIONNAIRE COVID-19 SCREENING PLATFORM Popo Maja, Departmental Spokesperson W ith the full resumption of Health Official at the respective port provides us with additional armour to international travel, the national of entry to proceed with the screening better manage and survey travellers to Department of Health has process. Over time, as more travellers prevent importation and exporting of increased efforts to strengthen active use this system, it can save them time the virus. The system will also provide screening and surveillance at ports of and help fast-track screening at ports better data collection and storage which entry in South Africa. of entry. The Department will introduce can be helpful with identifying potential through a pilot, a digitised screening high-risk travellers. An algorithm that The Department is launching a pilot system for international travellers helps determine the risk profile of project for the COVID SA Travel System, arriving in and departing from South travellers is embedded in the system. which is a digital screening solution Africa. that allows travellers to complete the In the event of a positive case, the required travel health questionnaire As of the 17th of December 2020, system will assist with identifying (THQ) on their personal devices ahead international travellers arriving at O.R potentially exposed travellers who were of their arrival at the ports of entry. The Tambo International Airport, those in proximity to the positive case, further Department intends to make a move departing from Cape Town International assisting with better contact tracing. from paper-based screening systems Airport, those entering the country The COVID SA Travel System will be live to a digitised screening solution in through the Beit Bridge land border and from noon on 15 December 2020 to a phased approach. The web-based those exiting through the Maseru Bridge allow travellers to complete the web- THQ platform will complement and land border will be expected to complete based form ahead of their travel and strengthen the existing method of the web-based THQ. The paper-based can be accessed using this link: https:// screening and surveillance at ports of system for COVID-19 screening will sa-covid-19-travel.info/. Travellers who entry as a user-friendly tool allowing continue to be in operation at all other have already booked their tickets can travellers to complete the travel health operational ports of entry. This system still access the web-based THQ at any questionnaire on their personal devices will play a critical role in assisting Port time after the system goes live. prior to their travel. Health Officials with managing travellers, identifying potential high-risk travellers Travellers will still be subjected to the The web-based travel screening solution and to respond effectively. screening protocols at ports of entry, will allow travellers to complete their including temperature screening, and travel and symptomatic information at Security of personal information was are still required to present a negative any time from two days ahead of their one of the top priorities throughout the COVID-19 PCR test result obtained journey to ensure that the exposure development of this system. not more than 72 hours from time of and symptoms information provided is Accordingly, best practice guidelines as departure. Travellers arriving into South relevant. Once completed, the traveller per the POPI Act are followed to protect Africa are required to download the will receive a unique number (look-up all travellers’ personal information at COVID Alert SA application on their ID) which they will present to the Port all times. The COVID SA Travel System mobile phones. 14 MARCH 2021
DEPARTMENT OF TOURISM RECEIVES DONATION OF PPE’S FROM THE EMBASSY OF THE PEOPLE REPUBLIC OF CHINA Pictured are Tourism representatives receiving masks from the Councillor of Cultural Affairs, Yong Zhou from the Embassy of the PRC Staff Reporter S outh Africa and China enjoy cordial handing-over ceremony. The Councillor Mbungele – delegate from Tourist relations as underpinned by two of Cultural Affairs, Yong Zhou, from the existing agreements in the field Embassy of the PRC warmly received Guidance Compliance, and Mr K Seoko of tourism. To strengthen and enhance the delegation from the Department of – Driver bilateral relations, the two parties Tourism, which consisted of: In representing the Department’s engage in, amongst others, exchange of Employee Health and Wellness and information, skills development as well Ms A Potgieter – COVID Compliance in her capacity as the Department’s as exchange of gifts to the benefit of Officer COVID Compliance Officer, Ms Potgieter, their prospective countries. along with Councillor Zhou, signed the Ms T Sithi – delegate from Directorate Certificate for Acceptance between As South Africa continues to grapple responsible for bilateral relations with China and South Africa on the Anti- with the global COVID pandemic, the China Epidemic Supplies to South Africa. continuous provision and access to This was to record and acknowledge a Personal Protective Equipment (PPE) is Ms C Sebola – delegate from successful handover between the two essential. To this effect, on 10 December Communications to photograph the countries represented. In attempts to 2020, the Department of Tourism handing over support much needed tourism recovery, received a donation of 20 000 disposable the Department will distribute the masks from the Embassy of the People’s Ms C Fortuin – delegate from Tourism donated disposable masks to tourist Republic of China (PRC), during a Guiding and Growth Development Mr D guides. 15 BOJANALA
DEPARTMENT OF TOURISM SUCCESSFULLY HOSTS THE 8TH SHARING OF BEST PRACTICES WORKSHOP Chief Director: International Relations and Cooperation in the Department of Tourism, Nurunessa Moolla, giving opening remarks Staff Reporter F or seven years in succession, the and innovation, took place virtually on 2 Department of Tourism has been hosting March 2021 due to the ongoing COVID-19 the Sharing of Best Practices Workshops pandemic. The theme “Tourism Recovery (BPW) for delegates from invited countries in post Covid-19 – a country perspective” was Africa and the rest of the world, particularly the focus of the day, with the objective of those with whom South Africa has signed sharing information and best practices, and a Memorandum of Understanding (MOU) to identify strategies to mitigate the impact or Bilateral Agreements within the field of Covid-19 in the tourism sector, among of tourism. The continued interest in the others. workshop has shown the value of this forum as it provides an opportunity for countries Chief Director: International Relations from the continent to share information and and Cooperation in the Department of Pictured: Deputy Minister of Tourism Fish best practices in the area of tourism and to Tourism, Nurunessa Moolla, activated Mahlalela giving his address strengthen regional integration. the workshop with a special welcome to: • Deputy Minister of Tourism Fish The focus of the Best Practices Workshops is Mahlalela; based on the areas of cooperation outlined • Director-General in the Department of in the signed tourism bilateral agreements Tourism Victor Tharage; which South Africa has signed with various • CEO of EMZ Advisory and moderator of countries and covers areas such as: Exchange the workshop Zipho Sikhakhane; of tourism information, experience and • Regional Director-Africa of United expertise in the following areas: Nations World Tourism Organisation • Policies,strategies and i n i t i a t i v e s (UNWTO) Elcia Grandcourt; relating to tourism development; • CEO of South African Tourism (SAT) Sisa • Tourism destination marketing; Ntshona; Pictured: Elcia Grandcourt, United Nations • National parks for the society; • CEO of Tourism Business Council World Tourism Organisation (UNWTO) • Incentives for tourism development; of South Africa (TBCSA) Tshifhiwa Regional Director-Africa presenting on the • Cross-border tourism; Tshivhengwa; and impact of COVID-19, the African context • Tourism resorts development; • Representatives from the African and a perspective on tourism recovery • Trans-frontier parks development; Continent as well as delegates • Regional tourism marketing; in India, Singapore, Vietnam, for the tourism sector was set, the Deputy • Responsible tourism; Brazil, Venezuela and Mexico. Minister mentioned that it is initiatives and • Rural tourism development; and platforms such as the Best Practices Workshop • Community tourism development In his address to the esteemed delegates that will make meaningful contributions framework and projects. present, Deputy Minister of Tourism in achieving such targets. Furthermore, it Fish Mahlalela stated that the South will assist in aligning tourism’s contribution This Best Practices Workshop initiative African government places tourism high to Agenda 2063 through improving the is in line with the provisions of South on its agenda for sustainable growth standards, systems and policies in regulating Africa`s foreign policy which supports and job creation, which is one of the the tourism industry while creating jobs and the development of the region and the eight interventions in the economic alleviating poverty. continent. However, this workshop that Reconstruction Recovery Plan. Referring usually brings together creatives, intellects to President Cyril Ramaphosa’s State of the Amidst the status quo of COVID-19 around and pioneers of the tourism industry from Nation Address (SONA) in 2019, whereby a the world, tourism activity is constantly all walks of life in a room charged with ideas target of 21 million tourist arrivals by 2030 subject to abrupt restrictions, thus affecting 16 MARCH 2021
the tourism sector negatively. “The impact of of tourism receipts in 2019 pre-COVID, she protocols in place to de-risk the sector so that the virus resulted in the closure of businesses highlighted. tourism is not a mass carrier of the virus. “I do and tourism establishments, and severe job believe what we have done is world class. It losses. Some countries were predicted to According to Grandcourt, predictions by is a shining example of what can be done face more substantial blows than others experts say that a rebound is expected in anywhere else. There is still going to be more due to their high reliance on the tourism the second half of the year if the pandemic work ahead of us. The development and sector .Out of the top 10 destinations by is gradually brought under control and application of protocols is going to be with international tourist arrivals (France, Spain, travel restrictions are lifted. Be that as it may, us for quite some time. Therefore, from our United States, China, Italy, Turkey, Mexico, the emergence of new strains and a surge side this is something that we keep constant Germany, UK and Thailand), eight were in infections can slow down the recovery. and we make sure that there’s compliance hardest hit by COVID-19,” said Mahlalela. However, international tourism can modestly across the board,” he concluded. bounce back with the roll-out of vaccines He concernedly highlighted that the and yield a significant improvement in The CEO of South African Tourism (SAT) challenge is that many African countries traveller confidence. honed in on South Africa’s Tourism Recovery have weak health systems and testing is Strategy, in order to give an account of significantly insufficient overall. The Deputy Some of the initiatives by the UNWTO the status quo of the country and provide Minister added that there is limited data on through the Global Tourism Crisis Committee foresight of what the next phases will the actual number of tests performed, the include Tourism Guidelines to Restart look like. Three fundamental pillars for number of tests per population, and the Tourism, the Travel Restriction Report to Tourism Sector Recovery were established rate of positive tests for African countries. track measures being taken by destinations in conjunction with the public and private Furthermore, many health policy experts on worldwide that helps to support with sector, namely: the continent are concerned that testing is the mitigation and recovery efforts of the 1. Protect and Rejuvenate Supply; simply too low to have an accurate picture of tourism sector, and Recommendations on 2. Reignite Demand in the sector; and the spread of the virus, which poses serious Tourism and Rural Development which aims 3. Strengthening and Enabling Capability. challenges for the tourism sector on the to support governments and the private safety of visiting tourist and workers in the sector at various levels to develop rural In summary, this was to ensure that the industry. tourism. In addition, the UNWTO Global sector’s integrity is protected during these Tourism Dashboard and UNWTO Tourism unprecedented times, to make sure South “I therefore urge all of you to use this Recovery Tracker compiles all relevant data Africa is suitably placed to be chosen platform to share your country experiences in one place and helps governments and amongst the competitive tourist pool as in combatting the COVID-19 pandemic private business track tourism recovery on a recovery begins on a domestic, regional to assist in identifying strategies that will regional and global level. and then international level. Furthermore, bring solutions for the recovery of the to strengthen the enabling capability of tourism sector post the Covid-19 pandemic The continuous and strengthened the country to be able to essentially look challenges, especially for those strategies collaboration of the public and private sector at institutional things that need to be fixed aimed at strengthening regional integration is one that is pivotal to the recovery and and amended, from e-Visas, licensing, and cooperation,” Mahlalela said. success of tourism post-COVID-19. The CEO transportation and anything else that affects “…We know that our situation will no of Tourism Business Council of South Africa and impacts the tourism industry. longer be the same as yesterday, but the (TBCSA), Tshifhiwa Tshivhengwa, provided new normal is the way to go now,” Deputy insight on Industry Perspective and the Ntshona also highlighted that 2021 is Minister concluded. Protocols for Tourism Industry operations dubbed the “year of the vaccine” in terms of during Covid-19 in South Africa. restoring traveller confidence. That there’s a Elcia Grandcourt, Regional Director-Africa race around the world on which countries of the United Nations World Tourism “We advocate for the private sector... We are likely to travel, looking at factors such Organisation (UNWTO) painted a global represent the needs of the business sector in as the severity of the pandemic steadily and continental picture of COVID-19 government, in larger business associations being replaced by the vaccine roll-out index developments respectively. Her presentation and many other formations that are (risk-rating countries on ability to travel), on The impact of COVID-19, The African important in advancing the needs of tourism government stringent index pertaining context and a perspective on tourism in South Africa. We all know that tourism is to policies that affect border control and recovery, states that global tourism suffered a concurrent function and it’s a function quarantine dates. its worst year on record in 2020, with that touches multiple departments…” international arrivals dropping by -74%. Tshivhengwa stated. Finally, we need to look at accessibility in Destinations around the world have seen terms of the ease of travel on land, and fewer international arrivals in 2020 due to Whilst giving context of the negative impact by air and sea to and from South Africa. A a reduction in demand compared to the of COVID-19 in its initial stages of transmission comparison between South Africa, Africa, previous years. Furthermore, the collapse in which lead to a Risk Adjusted Approach (level Australasia, Europe and America was made international travel represents an estimated 1-5) in South Africa, he proudly mentioned in this regard. loss of 1.3 trillion in export revenues, which how tourism was one of the first sectors to is more than 11 times the loss that has been do safety protocols such as contact tracing, The presentations from the panel were recorded during the 2009 global economic screening of customers in restaurants, followed by a question and answer session crisis. utilising applications to monitor and access and thereafter rounded off by best practice details of patrons entering establishments discussions by delegates from Singapore, Grandcourt mentioned that this crisis has and providing online training for business Uganda, Malawi, Benin, Nigeria, Zambia and put millions of jobs at direct risk, mainly owners to train and manage their staff on Mexico in terms of the various strategies those in the Small and Medium Enterprises COVID-19 protocols. The World Travel and they have put in place in response to (SMEs) which greatly contribute to African Tourism Council (WTTC) approved these the COVID-19 pandemic on the tourism economies. International arrivals in the protocols and enabled establishments to sectors respectively. The 2021 Sharing of Africa region have dropped by 75%, making receive certificates of COVID-19 compliance. Best Practices Workshop was indeed eye- it one of the hardest hit regions following opening, insightful and attested to the Asia and the Pacific, which is a far cry from “We are dependent on the movement power of global collaboration in fighting a the 70+ million international tourist arrivals of people…” Tshivhengwa said, as he common enemy, COVID-19. generating 39+ Billion US Dollars in terms highlighted how the objective was to have 17 BOJANALA
2021 RESEARCH WEBINAR Staff Reporter T he tourism sector is in a constant movement, profiles and characteristics. of the tourism industry. The research state of flux and fluidity. Research, undertaken by both the University therefore, guides the way forward This strategy further highlights the need of Johannesburg and the University in identifying knowledge gaps as to foster partnerships and collaboration of Pretoria would inform all tourism well as prioritising important trends. in order to strengthen the context, use stakeholders on how to prepare for the The Department of Tourism hosted a and dissemination of research findings new normal, where we co-exist with Tourism Research webinar in March with to inform policy and decision-making. COVID-19. the theme “Advancing Tourism Growth It is on this basis that the Department and Development through Research: strives to collaborate with institutions Prof. Christian Rogerson from the COVID-19 Impacts and Potential of higher learning to conduct tourism University of Johannesburg presented a Opportunities.” research. study to assess the impact of COVID-19 on the demand and supply of tourism Because tourism is a cross-functional During her opening remarks, Anemé products, with a view to propose sector, it requires collaboration with its Malan, Deputy Director-General: Tourism interventions to meet the needs of stakeholders. This seminar is held annually Research, Policy and International tourists post-COVID-19 through the to ensure that the research findings Relations at the Department of Tourism approach of undertaking case studies of address the needs of stakeholders in said: “As far back as 2010, the Department local destinations which offer a differing the sector, to disseminate and discuss initiated engagements with several mix of tourism products. the findings of the research studies and universities to foster collaboration on to obtain constructive feedback from tourism research and to enhance capacity This was followed by the University key stakeholders and researchers in within the tourism sector – a partnership of Pretoria where Professor Berendien the sector. It also aims to disseminate that we are very proud to continue to Lubbe and Dr Joachim Vermooten research findings to key stakeholders in have with universities until today. The looked at the impact of COVID-19 on the sector, thereby ensuring that research main aim of the partnerships is to foster tourism sector demand and supply and recommendations are implemented, collaboration, enhance research capacity to explore the symbiotic transport – and translated into policy and practice. within the tourism sector and provide tourism interface in South Africa. financial support to post-graduate Research has been identified as a critical students pursuing tourism-related Over the years, research in tourism area for the development and growth of studies.” This collaboration produced has provided insights into areas such the tourism sector. The revised National valuable research outputs which were as management, tourist behaviour, Tourism Sector Strategy (NTSS) 2016- disseminated to tourism stakeholders planning, marketing, destination 2026, recognises research as one of through the annual Tourism Research development and product development. the key success factors for sustainable Seminars. Guided by evidence-based research, competitiveness in destination the sector would be able to develop management and emphasises the Dr Unathi Sonwabile Henama from and implement policies, strategies, important role research plays to guide the Tshwane University of Technology programmes, interventions and decisions planning and decision-making in the moderated the session and also gave the to meet the needs and expectations of sector. Research in tourism assists, keynote address where he highlighted different stakeholders. The Department amongst others, to identify new markets, that research is important in providing continues to strengthen and advance understand trends that might have an the information needed by the tourism the body of knowledge and research in impact on the tourism sector, monitor value chain for strategic decision-making the tourism sector. performance, assess competitiveness and to inform policymakers and the state and provide statistics on tourism apparatus on how to plan the recovery 18 MARCH 2021
Pictured front centre is Johannesburg Mayor Geoff Makhubo applauding Kyalami 9-Hour winners in Jordan Pepper, South African International the middle podium: Sheldon van der Linde (right) with Augusto Farfus and Nick Catsburg representing racer competing in Kyalami 9-Hour with Bentley Walkenhorst Motorsport BMW M6 Continental GT3 KYALAMI 9-HOUR SPEEDS ITS WAY TO SUCCESS! Staff Reporter S ports tourism is one of the fastest and a passion behind it. allowed but only a limited number growing sectors in tourism, of stakeholders were allowed to and motor sport specifically, is Taking into consideration the grip of the attend the event. The Department of determined to fight for its spot of glory COVID pandemic in South Africa and Tourism, Gauteng Tourism Association, as it brings the world together for that the Kyalami 9-Hour race would be Joburg Municipality, Government the love of racing. Sport tourism can subject to COVID restrictions, Pepper Communication and information System generally be described as travel focusing expressed his concern in this regard. (GCIS), motor sport industry giants and primarily on either engaging in or international media personnel were observing a sporting event as an official, “It’s not acceptable for some people amongst the key stakeholders that came journalist or as a spectator. The Kyalami to not abide by the rules, because the to support and experience the event. 9-Hour is a world- class international longer people don’t abide by the rules, motorsport event which forms part of the longer we are going to have these Johannesburg Mayor Geoff Makhubo, the only global GT3 championship – the regulations and restrictions,” he added. Deputy Minister of Higher Education Buti Intercontinental GT Challenge Powered As a sportsman, Pepper was able to Manamela, African National Congress by Pirelli. For the second year in a row travel to eight different countries in (ANC) Treasurer-General Paul Mashatile, Kyalami hosted a successful 9-Hour on 2020 during the COVID pandemic and Former ANC Communications Manager 12 December 2020. was successfully able to abide by the Keith Khoza and popular local actress regulations. Makgofe Moagi also graced the occasion. As preparations were underway prior to Guests enjoyed fine dining whilst having main event, 24-year-old South African He mentioned that it is possible to an exclusive grand view of the race on racer Jordan Pepper was counting down do racing as long as people abide by their screens with a live broadcast and the hours to the big day in the hopes of the rules so that things can get back an up-close view on the balcony at the winning. Pepper started racing at the to normal soon. When comparing grand prix circuit office. age of 5 and moved overseas at the age motor sport racing in South Africa of 18. He has accolades of being in the to its counterparts overseas, Pepper After a long and rain-interrupted race, Top 3 of the Regional Championship mentioned the importance of having Sheldon van der Linde in a BMW M6 winners in South Africa, winning his the Kyalami 9-Hour race as a platform to was part of the three-man team who first European Championship in 2014 prove that it is indeed possible to make emerged victorious at Kyalami 9-Hour at the age of 17, and winning the 2020 a career out of racing just like the giants on Saturday. Van der Linde’s Walkenhorst Bathurst 12-hour in Australia with his in Europe. “We just need South Africans Motorsport teammates Augusto team Bentley, to name a few. to get behind racing a bit more,” he Farfus and Nick Catsburg became joint concluded. champions of the 2020 Intercontinental “I just like sports in general but with GT Challenge. Audi Sport Team WRT’s racing, the fuel, the sound and the speed On the day of the event, the environment Frederic Vervisch, Mirko Bortolotti and excite me,” Pepper highlighted. He is was buzzing with sounds of revving Charles Weerts came home second not a stranger to the Kyalami 9-Hour engines, tyre pumps and racers pacing ahead of Matt Campbell, Patrick Pilet racing event, as he competed in 2019 up and down doing their final checks and Mathieu Jaminet (GPX Racing) who in November. Pepper mentioned that and rounds on the tracks . Due to sealed the Manufacturer’s crown for South Africa has a motor sport heritage COVID regulations, no spectators were Porsche in third overall. 19 BOJANALA
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