Nursing Manifesto 2020 - New Zealand Nurses Organisation Tōpūtanga Tapuhi Kaitiaki o Aotearoa - NZNO

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Nursing Manifesto 2020 - New Zealand Nurses Organisation Tōpūtanga Tapuhi Kaitiaki o Aotearoa - NZNO
New Zealand Nurses Organisation
Tōpūtanga Tapuhi Kaitiaki o Aotearoa

Nursing Manifesto
2020
Nursing matters
Even more in 2020
Nursing Manifesto 2020 - New Zealand Nurses Organisation Tōpūtanga Tapuhi Kaitiaki o Aotearoa - NZNO
Introduction                                                                                                                  Why have a Manifesto and
                                                                                                                                 how was it prepared?

                                                                                                                                     Our five Manifesto
                                                                                                                              themes: Health workforce;
                                                                                                                                 Health funding models;
                                                                                                                                Achieving health equity;
                                                                                                                                  Health determinants;
                                                                                                                                     and Health-related
                                                                                                                                           referendums

                                                                                  related issues they experienced             1.   Nurse education and training
                                                                                  during the pandemic and the                      programmes must graduate
       What will help the health sector’s recovery                                international evidence circulating               nurses who drive progress
            from the COVID-19 pandemic?                                           about how heavily the pandemic                   in primary health care and
                                                                                  has impacted this critical workforce.            universal health coverage
                                                                                  They can also look to the successful        2. Planners and regulators should
Why a Manifesto?                          • What reduces the harmful              examples of community- and iwi-                optimise the contributions of
                                            consequences of inequitable           based initiatives for answers to               nursing practice
The purpose of this Manifesto is to                                               those questions.
                                            access to health care in Aotearoa                                                 3. Collaboration is key.
provide evidence-based information
                                            New Zealand?
to NZNO members to support                                                        Mid-pandemic the World Health
                                                                                                                              These three actions were notable
discussions about key health issues       Risks to the health workforce           Organization and the International
                                                                                                                              for their absence in Aotearoa New
and voting decisions in both the          have been made very clear by the        Council of Nurses released the
                                                                                                                              Zealand during the pandemic.
2020 general election and the two         COVID-19 pandemic. The 2020             State of the World’s Nursing 2020:
referendums. In the International         general election is a way for nurses,   Investing in Education, Jobs and
Year of the Nurse and Midwife 2020,       midwives, health care assistants,       Leadership report. Among the 10
NZNO’s key questions are:                 kaimahi hauora and all NZNO             key actions specified (pp. xix-xxi),
                                          members to use their voice to           three require particular focus in
• What supports the health sector’s
                                          advocate for change. They can do        Aotearoa New Zealand:
  recovery from the COVID-19
                                          this based on the health and work-
  pandemic?
                                      2                                                                                   3
Nursing Manifesto 2020 - New Zealand Nurses Organisation Tōpūtanga Tapuhi Kaitiaki o Aotearoa - NZNO
About NZNO                                       “Nurse education and
       What will reduce the harms of inequitable                       NZNO is the largest health                  training programmes must
                                                                                                                   graduate nurses who drive
    access to health care in Aotearoa New Zealand?                     workforce voice in Aotearoa New
                                                                       Zealand, with more than 52,000              progress in primary health
                                                                       voting members. NZNO embraces                 care and universal health
                                                                       te Tiriti o Waitangi and contributes            coverage; Planners and
How to read this Manifesto                                             to improving the health outcomes            regulators should optimise
                                           “We cannot expect better
                                                                       of all who live here by influencing
The information in this Manifesto is        outcomes by maintaining                                               the contributions of nursing
                                                                       health, employment, education and
presented using five themes: Health                 the status quo.”   social policy development. NZNO
                                                                                                                    practice and collaboration
workforce; Health funding models;                                      aims to represent the main issues                                is key.”
Achieving health equity; Health                                        and concerns of its members as the
determinants; and Health-related                                       2020 election approaches.
referendums. All are interconnected
and important. We cannot expect
better outcomes by maintaining the
status quo.

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Nursing Manifesto 2020 - New Zealand Nurses Organisation Tōpūtanga Tapuhi Kaitiaki o Aotearoa - NZNO
Health workforce                                                                                                             Nurses and other health
                                                                                                                           workers have concerns for
                                                                                                                            the safety of themselves,
                                                                                                                              their ‘bubble’ members
                                                                                                                             and their patients. They
                                                                                                                               also have concerns for
                                                                                                                                the wellbeing of their
                                                                                                                                           profession.

                                                                                “The pandemic has exposed                  Education
     What areas need specific attention to ensure                                significant workforce                     Education, both before and after
                                                                                 vulnerabilities which are
    the wellbeing of the health workforce and what                                                                         registration, is fundamental to
                                                                                 particularly acute in the                 transforming health service delivery
                    could be done?
                                                                                 Māori and Pasifika health                 in Aotearoa New Zealand. It’s also
                                                                                 workforce.”                               essential to building an autonomous
                                                                                                                           and resilient workforce with the
Nurses and other health workers          Safe work environment                                                             skills and values to provide the best
                                                                                workforce are predicted to become
faced the COVID-19 pandemic in                                                                                             care for all people.
                                         Prioritising a safe work environment   further embedded given that it is
an already fatigued state. Some
                                         and sustainable workforce              an ageing workforce and highly
are now experiencing exhaustion
                                         (particularly in aged and dementia     dependent on migrant nurses
                                                                                                                           Enabling potential
as a result of their ‘essential
                                         care, mental health and primary        whose availability is being impacted       Improving equal access to services
worker’ status during the pandemic
                                         care settings) is of paramount         by pandemic border restrictions.           will require enabling the potential of:
response and the associated
                                         importance. This is especially true,   Health workers are further                 • nurse practitioners
concerns for the safety of
                                         as the national pandemic response      compromised by levels of violence
themselves, their ‘bubble’ members                                                                                         • registered nurse prescribers
                                         moves to a primary care focused        and aggression in their places of
and their patients.                                                                                                          in primary health and specialty
                                         contact tracing and management         work (NZNO, 2019).                           teams
                                         response. Shortages in the health
                                                                                                                           • community nurse prescribers.
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Nursing Manifesto 2020 - New Zealand Nurses Organisation Tōpūtanga Tapuhi Kaitiaki o Aotearoa - NZNO
This enabling will require recognition            “Prioritising a safe work         Workforce vulnerabilities                     programmes in the Institutes
and commitment of the resources              environment and sustainable                                                          of Technology and Polytechnics
                                                                                    The pandemic has exposed and
needed to recruit, educate, employ,                                                                                               and wānanga risks diminishing
                                               workforce, as the national           exacerbated significant workforce
remunerate and retain health                                                                                                      recruitment to a diverse health
                                               pandemic response moves              vulnerabilities which are particularly
professionals who have access                                                                                                     workforce. This is especially so in
to the necessary resources for
                                                to a primary care focused           acute in the Māori and Pasifika
                                                                                                                                  the regions and this risk must be
themselves and their patients.                        contact tracing and           health workforce where an enduring
                                                                                                                                  actively managed.
                                              management response, is of            commitment to sustainability and
                                                                                    equity is needed.
Professional development                          paramount importance.”                                                          Graduates
Continuing professional                                                             Investment                                    Health graduates are more likely
development of the health                      implement infectious disease                                                       to remain in regions on graduation
                                                                                    The 2020 Budget invests $1.6
workforce must:                                contact tracing                                                                    if their experiences as students
                                                                                    billion in trades training in ‘critical
• include ongoing development                                                                                                     support their professional
                                             • improve access to health care,       industries’ to support rebuilding
  of understanding of te Tiriti o                                                                                                 resilience and aspirations, and
                                               particularly in underserved and      infrastructure. NZNO advocates
  Waitangi and anti-racism and                                                                                                    non-government organisations are
                                               rural communities                    for similar funding to support the
  cultural competence training                                                                                                    funded to employ health graduates.
                                             • retain the ‘surge’ workforce         rebuild of social infrastructure. The
• realise the potential for                    which made itself available during   Review of Vocational Education
  technology to, for example,                  the pandemic.                        to health related education

                                         8                                                                                    9
Nursing Manifesto 2020 - New Zealand Nurses Organisation Tōpūtanga Tapuhi Kaitiaki o Aotearoa - NZNO
Health funding models                                                                                           The COVID-19 pandemic has made it
                                                                                                             abundantly clear that the way we fund
                                                                                                                health must change to address more
                                                                                                              than a decade of neglect. Recent high
                                                                                                          level inquiries have also revealed this and
                                                                                                             it is clear that current business models
                                                                                                           are unfair and inequitable to both health
                                                                                                              professionals and health consumers –
                                                                                                                                 particularly for Māori.

                                                                                                        Proposals from NZNO’s alternative model
                                                                                                       of health funding appear in the Health and
                                                                                                      Disability Review report and are achievable.

                                                                                    • Rejuvenation of public health            An alternative model
                                                                                      units and the national close
             What’s wrong with current funding                                        contact service.
                                                                                                                               The NZNO Strategy for Nursing
             models and what needs to change?                                       • Stage one of the WAI 2575 Health
                                                                                                                               (2018) proposes an alternative
                                                                                                                               care model that seeks sustainable
                                                                                      Services and Outcomes Kaupapa
                                                                                                                               innovation and evaluation, and aligns
                                                                                      Inquiry.
                                                                                                                               with community need. It embraces
What’s wrong with current                    Implementation of findings of          The current business models                whānau ora concepts and better
funding models?                              recent inquiries are not achievable    privilege acute and specialist             utilises and funds the breadth of
                                             without significant change to health   care over primary care, which is           nurses’ skills, including culturally-
The urgent need to change health
                                             funding and delivery models and        over-reliant on the private sector         appropriate ways of working.
funding so it is more connected,
                                             mechanisms. These inquiries            to provide things like oral health.        These proposals also feature in the
culturally appropriate, closely
                                             include the:                           Pandemic management in the                 recommendations of the HDSR
co-ordinated and achieves care
                                             • Mental Health and Addictions         primary care sector has shifted            (2020) including:
expectations has been highlighted
                                               Inquiry                              priorities, which has further              • a new health authority – Health
during the COVID-19 pandemic. In
                                                                                    highlighted resourcing shortfalls,           New Zealand (HealthNZ)
fact the extent of the erosion of            • Health and Disability System
                                                                                    particularly as the contact tracing
investment in population health over           Review (HDSR)                                                                   • a Māori Health Authority (MHA)
                                                                                    system is established.
the last decade was starkly revealed.        • Oranga Tamariki Inquiry                                                           to sit alongside HealthNZ and
                                                                                                                                 the Ministry of Health

                                        10                                                                                11
Nursing Manifesto 2020 - New Zealand Nurses Organisation Tōpūtanga Tapuhi Kaitiaki o Aotearoa - NZNO
• a reduction in the number of             owned aged care sector as well                   “The NZNO Strategy for
  district health boards (DHBs)            as the big differences in incomes
                                                                                        Nursing (2018) proposes an
• DHB members appointed rather             of DHB and non-DHB employed
                                                                                        alternative care model that
  than elected.                            nurses. There are also discrepancies
                                           in professional development
                                                                                       seeks sustainable innovation
Inequities                                 opportunities and health and safety           and evaluation, and aligns
Pay inequity for workers in Māori          standards, and few nurse leaders                  with community need.”
and iwi health providers is a prime        control the budgets for which they
example of how the existing funding        are responsible.
models create inequitable access
to and delivery of health services.
                                                            “Pay inequity...
Specifically, it shows the racist
                                                         shows the racist
marginalistion of kaupapa Māori
services despite these services
                                                         marginalistion of
looking after those with the                      kaupapa Māori services
greatest needs. Other examples                      despite these services
of inequity include the health care              looking after those with
workers in the largely privately                      the greatest needs.”

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Nursing Manifesto 2020 - New Zealand Nurses Organisation Tōpūtanga Tapuhi Kaitiaki o Aotearoa - NZNO
Achieving health equity                                                                                                       Inequities are everywhere
                                                                                                                               within our current health
                                                                                                                                    system, particularly
                                                                                                                                  but not exclusively for
                                                                                                                                 Māori. Redesigning the
                                                                                                                                    primary health care
                                                                                                                                system and adopting an
                                                                                                                               equity focus will improve
                                                                                                                                     health services and
                                                                                                                                   make providers more
                                                                                                                                            accountable.

                                                                                   tangata whenua with the articles               “The Waitangi Tribunal
                                                                                   of te Tiriti o Waitangi: Tino                    Hauora Inquiry report
          What sorts of health inequities exist in                                 Rangatiratanga; Partnership; Active
                                                                                                                                       presents compelling
         Aotearoa New Zealand and what could be                                    Protection; Options; and Equity.
                                                                                                                                        evidence of funding
                         done?
                                                                                   NZNO supports this report                       inequities, institutional
                                                                                   and asserts that reinstating                      racism and structural
                                                                                   tino rangatiratanga and mana                   barriers that negatively
‘Equity recognises different people        inequities, institutional racism and    Māori motuhake is fundamental
 with different levels of advantage        structural barriers that negatively
                                                                                                                                       impact the ability of
                                                                                   for addressing the systemic
 require different approaches and          impact the ability of whānau,                                                            whānau, hapū and iwi
                                                                                   dispossession that hinders tangata
 resources to get equitable health         hapū and iwi to access health and       whenua from looking after
                                                                                                                                      to access health and
 outcomes.’ (MOH, 2019)                    wellbeing services in Aotearoa          themselves on their own terms.                      wellbeing services...”
                                           New Zealand.
The Waitangi Tribunal
                                           The report’s recommendations
Hauora Inquiry report
                                           include replacing the principles of
The Waitangi Tribunal Hauora               the Treaty of Waitangi – Partnership,
Inquiry report (2019) presents             Protection and Participation – as
compelling evidence of funding             the basis for engagement with

                                      14                                                                                 15
Nursing Manifesto 2020 - New Zealand Nurses Organisation Tōpūtanga Tapuhi Kaitiaki o Aotearoa - NZNO
The primary health care                     as mental health and rheumatic
system completely redefined                 fever which burden Māori and
                                            Pasifika communities at a much
The Waitangi Tribunal
                                            greater rate.
recommendation, which is
acknowledged by the HDSR                    Other groups needing advocacy to
(2020), will completely redesign            achieve equity of access to health
Aotearoa New Zealand’s primary              care include: those living with
health care system to better serve          dementia; those living with disability;
Māori. Adopting an equity focus will        the LGBTQI (Rainbow) community;
improve health services and make            and those living in rural and remote
providers accountable with funding          areas.
based on Māori health outcomes.

Doing this will make a difference to
screening rates and treatment
outcomes for non-communicable
diseases such as cancers,
cardiovascular disease and diabetes,
and diseases of disadvantage such

                                       16                                             17
Nursing Manifesto 2020 - New Zealand Nurses Organisation Tōpūtanga Tapuhi Kaitiaki o Aotearoa - NZNO
Determinants of health                                                                                                                     There is a strong
                                                                                                                                       correlation between
                                                                                                                                      health and things like
                                                                                                                                 housing and profit-driven
                                                                                                                                 diseases. These problems
                                                                                                                                         disproportionately
                                                                                                                                          affect low income
                                                                                                                                        communities and it
                                                                                                                                  makes no sense to try to
                                                                                                                                 improve health outcomes
                                                                                                                                    without addressing the
                                                                                                                                    determinants of health.

                                                                                    Provisions in the 2020 Budget for           Profit-driven disease triggered
                                                                                    affordable housing and insulation of        by obesity, addiction and poor
      How can determinants of health be addressed                                   existing houses will amount to an           oral health disproportionately
             to improve health outcomes?                                            increased health budget because of          affects low-income communities.
                                                                                    the health benefits better housing          Children’s oral health is an indicator
                                                                                    achieves.                                   of community health and wellbeing
Housing                                        Contributors to poor housing                                                     along with housing affordability
                                                                                    Profit-driven disease                       and income and benefit levels – all
We’ve known for decades that there             Social researchers working in                                                    of which complicate the national
is a strong correlation between the            the National Science Challenge:      Researchers and public health
                                                                                                                                challenge to address the number of
quality, availability and affordability        Building Better Homes Towns and      advocates are calling for the
                                                                                                                                children in Aotearoa New Zealand
of housing and health outcomes.                Cities have done a retrospective     determinants of health to include
                                                                                                                                living in poverty.
Recent measures of child poverty               analysis of contributing causes      the commercial determinants of
identify affordability of housing as           of the continuing housing crisis.    health because these ‘strategies
                                                                                    and approaches are used by the
                                                                                                                                     “Children’s oral health is
the biggest factor contributing to             They conclude the single biggest
                                                                                    private sector to promote products             an indicator of community
the poverty of households in which             contributor has been progressively
children live (Stats NZ, 2020).                diminishing government capital       and choices that are detrimental to                 health and wellbeing
                                               assistance since 1960.               health’ (Kickbusch, Allen & Franz,                     along with housing
                                                                                    2016, p. e895).                                 affordability and income
                                                                                                                                           and benefit levels.”
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Health related referendums                                                                                                                  At this election there
                                                                                                                                        will be two referendums
                                                                                                                                            on matters that have
                                                                                                                                       implications for both our
                                                                                                                                        nursing practice and our
                                                                                                                                     personal lives. NZNO does
                                                                                                                                      not endorse voting either
                                                                                                                                         way on either topic, but
                                                                                                                                        encourages members to
                                                                                                                                          be informed and make
                                                                                                                                          evidence-based voting
                                                                                                                                                        decisions.

                                                                                         than six months to live, to request         • an age restriction of 20 years and
                                                                                         an assisted death                             cannabis limited to recreational
     What might happen if I vote yes or no, and how                                   • allow medications to achieve an                use in private homes and licensed
          can I make well-informed choices?                                             assisted death to be administered              premises
                                                                                        orally or intravenously and by the           • a ban on promotion, marketing
                                                                                        patient themselves, or by a nurse              and advertising, and commercial
At this election there will be a ‘Yes’        informed decisions.                       or doctor, and in a place and at a             growers could not also be
or ‘No’ vote on both the End of Life                                                    time of the patient’s choosing                 suppliers or retailers
Choice Act (2019) and the Cannabis            End of Life Choice Act                  • allow nurses and doctors to opt              • state control and licensing of
Legislation and Control Bill. It is                                                     out of any part of the assisted                growing, product form and
                                              If there is a majority ‘Yes’ vote and
notable that this double referendum                                                     death process without penalty.                 potency, and state supply at all
                                              the End of Life Choice Act comes in
involves polarising moral issues                                                                                                       points with no online sales or
                                              force in October 2021 it would:         Cannabis Legislation and
that have significant professional                                                                                                     importing
implications for nursing. Accurate            • prohibit nurses and doctors           Control Bill
                                                                                                                                     • an overall aim to reduce use and
and unbiased information is critical            from starting conversations with
                                                                                       The Cannabis Legislation and                    harm and the significant inequity
so members can understand the                   patients about assisted dying
                                                                                       Control Bill will also have a ‘Yes’ or          that sees young Māori with
impact of the new legislation on              • establish a process for patients
                                                                                      ‘No’ vote. It will introduce controls            criminal offences rather than
their practice and on their choices             who have been diagnosed with
                                                                                       such as:                                        addiction treatment options that
as individuals so they can make                 a terminal illness, and with less

                                         20                                                                                     21
will become available if cannabis          www.referendums.govt.nz/                           “It is notable that this
  use becomes a health rather than                                                        double referendum involves
                                             The website Legalising cannabis
  criminal justice issue.
                                             in Aotearoa New Zealand: What                polarising moral issues that
As it is still a Bill, the control           does the evidence say?, by the              have significant professional
measures proposed may change                 Office of the Prime Minister’s Chief            implications for nursing.”
depending on the referendum                  Science Advisor, also seeks to
outcome. If there is a majority ‘Yes’        provide unbiased information about
vote the Bill will start the select          cannabis law reform and what might
committee process.                           happen if you vote yes or no.

Finding out more                             www.pmcsa.ac.nz/topics/
                                             cannabis/
The website below will give more
information as the September 19
vote approaches and explains what
a ‘Yes’ and ‘No’ vote may mean in
terms of the End of Life Choice Act
and the Cannabis Legislation and
Control Bill.

                                        22                                          23
Recommended actions
NZNO calls on the next Government                   workforce that reflects
to do the following.                                the Aotearoa New Zealand
1.   Resource the health sector                     communities being served
     sufficiently to:                             • to address the significant
      • settle all pay equity claims                vulnerabilities and inequities
        by the health workforce                     exposed by COVID-19
        including for those working               • of an ageing population
        in Māori and working in                     whose needs include use
        iwi health-based services                   of new health technologies,
        and those in the aged and                   isolation, co-morbidities
        primary care sectors                        and poverty; and whose
      • achieve equitable access                    vulnerabilities have been
        for Māori and Pasifika to all               conspicuous during the
        health and disability services              pandemic and not well-
                                                    served by the prevailing
      • achieve safe staffing and
                                                    business model                       innovation in primary care               communities need.
        appropriate skill mix in
        the aged residential care                 • of an ageing health care             and presents opportunities
                                                                                                                                  The ability of the health care
        sector which was under-                     workforce for flexibility            to address institutional and
                                                                                                                                  professions to respond to the
        prepared for the impact of                  and upskilling                       structural barriers to care, such
                                                                                                                                  demands of this and similarly
        the pandemic on an ageing                 • for homes, communities and           as technology, in this critical
                                                                                                                                  impactful global events, such as
        population                                  workplaces to be free from           sector.
                                                                                                                                  climate change, will depend on the
      • upgrade and maintain                        violence and abuse and to
                                                                                     4. Fund new, low-cost, age- and              willingness of the next Government
        equipment stocks including                  recognise the impact on the
                                                                                        disability-friendly housing at            to initiate the recommendations of
        PPE, buildings and                          workforce of fatigue, shift
                                                                                        the levels required to achieve            the Health and Disability System
        technology solutions.                       work and unsafe vacancy
                                                                                        housing affordability for families        Review by committing resources,
                                                    rates.
                                                                                        of those children living in               funding, policy and regulation.
2. Use a multi-disciplinary and
                                              3. Fund the immediate expansion           poverty.
   collaborative planning and
   decision-making model led                     of targeted primary health
                                                                                     COVID-19’s challenges to the health
   by nurses to develop and                      care that delivers ‘place-
                                                                                     sector demonstrate that the status
   implement a national plan for                 based’ (HDSR 2020 p. 100) or
                                                                                     quo can no longer provide what
   meeting the urgent need(s):                   Tier 1 services to high needs
                                                                                     the critically important health
                                                 communities. The pandemic
      • for a sustainable and more                                                   workforce requires to deliver what
                                                 has necessitated significant
        culturally diverse health

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References
Health and Disability System Review. (2020). Health and Disability System Review –
Final Report – Pūrongo Whakamutunga. Wellington: HDSR.

Kickbusch, I., Allen, L., & Franz, C. (2016). The commercial determinants of health.
Lancet vol:4 e895-6.

Ministry of Health. (2019). Achieving Equity. Retrieved from www.health.govt.nz/
about-ministry/what-we-do/work-programme-2019-20/achieving-equity

New Zealand Nurses Organisation. (2018). Strategy for Nursing. Advancing the health
of the nation. Hei oranga motuhake mō ngā whānau hapū iwi 2018-2023. NZNO:
Wellington.

New Zealand Nurses Organisation. (2019). Position Statement: Violence and
Aggression Towards Nurses. NZNO: Wellington. Website: www.nzno.org.nz/LinkClick.
aspx?fileticket=JpI7UyOnRCw%3d&tabid=109&portalid=0&mid=4918

Paterson, R., Durie, M., Disley, B., Rangihuna, D., Tiatia-Seath, J., & Tualamali’I, J.
(2018). He ara oranga. Report of the Government Inquiry into Mental Health and
Addiction. Retrieved from www.mentalhealth.inquiry.govt.nz/inquiry-report/

Stats NZ (2020). Child poverty statistics: Year ended June 2019.
Retrieved from www.stats.govt.nz/information-releases/child-poverty-statistics-
year-ended-june-2019)

The Salvation Army. (2020). State of the Nation Report. Retrieved from
www.salvationarmy.org.nz/socialpolicy

Waitangi Tribunal Report. (2019). HAUORA Report on stage one of the health services
and outcomes kaupapa inquiry. Retrieved from waitangitribunal.govt.nz/news/
report-on-stage-one-of-health-services-and-outcomes-released/

World Health Organization. (2020). State of the world’s nursing 2020: investing in
education jobs and leadership. World Health Organization: Geneva. Website:
www.who.int/publications-detail/nursing-report-2020

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Acknowledgements
     In preparing this Manifesto we have consulted NZNO members, and colleges
     and sections. Feedback has been provided by many members and the
     Enrolled Nurses Section, College of Gerontology Nursing, College of Critical
     Care Nurses, Nursing Research Section; the NZNO Board; Te Poari o Te
     Rūnanga; the Addressing Violence and Aggression Against Nurses Working
     Group; and professional and industrial staff.

     We are grateful to all contributors and to members of the NZNO Policy and
     Research Team whose work was invaluable in preparing this document.

     © 2020 This material is copyright to the New Zealand Nurses Organisation.

     ISBN 978-1-98-856016-8

     Apart from any fair dealing for the purpose of private study, research,
     criticism or review, as permitted under the Copyright Act, no part of this
     publication may be reproduced by any process, stored in a retrieval system
     or transmitted in any form without the written permission of the Chief
     Executive of the New Zealand Nurses Organisation (NZNO), PO Box 2128,
     Wellington 6140.

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