North Warwickshire and Hinckley & Bosworth - APPENDICES Destination Management Plan 2017-2022

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North Warwickshire and Hinckley & Bosworth - APPENDICES Destination Management Plan 2017-2022
North Warwickshire
              and
      Hinckley & Bosworth
  Destination Management Plan
            2017-2022
           APPENDICES

prepared for

North Warwickshire Borough Council
Hinckley & Bosworth Borough Council

May 2017

               ACK Tourism
               Email: ack.tourism@btinternet.com
North Warwickshire and Hinckley & Bosworth - APPENDICES Destination Management Plan 2017-2022
Appendices

   1. Individuals, Organisations & Businesses Consulted

   2. Tourism Economic Impact Figures 2015

   3. Organisational Structures, Policies, Strategies, Plans & Projects Review

   4. National Tourism Market Trends & Forecasts

   5. Survey of Small Accommodation Businesses

   6. Visitor Market Analysis

   7. Conference Venue Supply

   8. Destination Marketing Review

   9. Rural Tourist Accommodation Development Trends in the UK
   10. Public Sector Funding of Hotel Projects
North Warwickshire and Hinckley & Bosworth - APPENDICES Destination Management Plan 2017-2022
APPENDIX 1
              INDIVIDUALS, ORGANISATIONS & BUSINESSES CONSULTED

Organisation /Business                  Department/Role           Individual

Public Sector + Representative Bodies
North Warwickshire Borough Council      Assistant Chief Exec      Bob Trahern
North Warwickshire Borough Council      Assistant Chief Exec      Steve Maxey
North Warwickshire Borough Council      Community Development     Becky Evans
North Warwickshire Borough Council      Community Development     Rachel Stephens
North Warwickshire Borough Council      LEADER Programme          Emma McKay
North Warwickshire Borough Council      LEADER Programme          Iain Neville
Hinckley & Bosworth Borough Council     Chief Exec                Bill Cullen
Hinckley & Bosworth Borough Council     Tourism                   Lindsay Orton
Hinckley & Bosworth Borough Council     Economic Development      Judith Sturley
Hinckley & Bosworth Borough Council     Conservation              Paul Grundy
Warwickshire County Council             Tourism                   Laura Taviner
Warwickshire County Council             Tourism                   Alex Holmes
Warwickshire County Council             Market Towns              Catherine Marks
Warwickshire County Council             Heritage & Culture        Rebecca Coles
Warwickshire County Council             Market Towns              Rachel Baconnet
Leicestershire County Council           Economic Growth           Helen Harris
Leicestershire Promotions                                         Martin Peters
The National Forest Company                                       Richard Drakeley
Northern Warwickshire Tourism           Chair                     Liz Hancock
Friends of Atherstone Heritage                                    Lorna Dirveiks
Hinckley BID                                                      Steve Wegerif
Market Bosworth Parish Council                                    Heather Broughton
Love Coleshill
Canal & River Trust                                               Simon Paprill
Attractions
Twycross Zoo                                                      Sharon Redrobe
Bosworth Battlefield                                              Jane Betts
Warwickshire Country Parks                                        Paula Cheesman
Hinckley & District Museum                                        Phillip Lindley
Polesworth Abbey
Accommodation Businesses
Jurys Inn Hinckley Island
Sketchley Grange Hotel
Premier Inn Hinckley
Red Lion Hotel, Atherstone
Lea Marston Hotel
Brook Marston Hotel
Blue Boar Inn, Mancestter
Blue Lion, Witherley
George & Dragon, Coleshill
The Blue Bel, Desfordl
                                                                               3
North Warwickshire and Hinckley & Bosworth - APPENDICES Destination Management Plan 2017-2022
Ye Olde Red Lion Hotel, Market Bosworth
Chapel House, Atherstone
Old Ivy House, Congerstone
Abbey Farm B&B, Merevale
The Old School House. Curdworth
Priory Farmhouse, Shustoke
Ambion Court Hotel, Dadlington
Apple Orchard Farm, Dadlington
Elsted House, Hinckley
Highfield Farm Guest House, Curdworth
Hollycroft Hotel, Hinckley
Langley Cottage Guest House, Nether
Whitacre
Mythe Farm B&B, Sheepy Magna
Springfield Guest House, Coleshill
Temple Farm B&B, Wolvey
The Chestnuts Guest House, Grendon
The Hayes Guest House, Hartshill
The Malthouse, Bentley
The Old House, Witherley
Vale Farm, Highon-on-the-Hill
Ye Old Station Guest House, Sustoke
Upper Rectory Cottages
Hipsley Farm Cottages
Donative Holiday Cottages< Warton
Polesworth Abbey, Polesworth
Sykes Barns, Hurley Common
The Gatehouse, Market Bosworth
Dandelion Hideaway                        Sharon Earp
Somers Wood Caravan Park
Marston Caravan Park
Festivals
Market Bosworth Arts Festival
Other
Garlands Leisure
Bosworth Marina
Roundberry Projects

                                                        4
North Warwickshire and Hinckley & Bosworth - APPENDICES Destination Management Plan 2017-2022
APPENDIX 2
                   NORTH WARWICKSHIRE AND HINCKLEY & BOSWORTH
                      TOURISM ECONOMIC IMPACT FIGURES 2015

                        North Warwickshire Tourism Volume and Value 2015

                             Domestic visitors      Overseas visits           Total
 Visits (‘000s)
 Staying                            162                   35                   197
 Day                               1266                  n/a                  1266
 Total                             1428                   35                  1463
 Visitor days (‘000s)
 Staying                            352                  177                   529
 Day                               1266                  n/a                  1266
 Total                             1618                  177                  1795
 Spend (£m)
 Staying                           28.5                  12.1                  40.6
 Day                               41.7                  n/a                   41.7
 Total                             28.5                  12.1                  82.3

                             North Warwickshire Tourism Impact 2015

 Direct Expenditure
 Visitor expenditure                                            £82.3m
 Other spend (Second homes / spend by                            £9.3m
 host friends/relatives)
 Total                                                          £91.6m
 Tourism business turnover
 Direct Turnover derived from trip                              £86.7m
 expenditure1
 Indirect and induced turnover2                                 £17.3m
 Total Local Business turnover                                 £104.0m
 Employment
 FTEs - direct3                                                   1210
 FTEs – total 4                                                   1498
 Actual jobs – direct5                                            1739
 Actual jobs – total 4                                            2067
Source: Economic Impact of Tourism North Warwickshire 2015, The Research Solution
Notes:

       1. Business turnover broadly reflects direct expenditure but the model assumes that
          some expenditure relating to travel is accrued at origin of the trip (rather than
          destination) – hence the slightly lower figure
       2. Spend by tourism businesses on the purchase of supplies and services locally
          (indirect turnover), and spending by employees of tourism businesses (induced
          turnover).
       3. Full time job equivalents (FTEs) supported directly by tourism businesses
       4. FTEs / Actual jobs supported by direct, indirect, and induced business turnover
       5. Actual jobs includes part time and seasonal workers
                                                                                              5
North Warwickshire and Hinckley & Bosworth - APPENDICES Destination Management Plan 2017-2022
Hinckley & Bosworth Tourism Volume and Value 2015

                              Domestic visitors      Overseas visits               Total
 Visits (‘000s)
 Staying                             207                    27                      234
 Day                                2273                   n/a                     2273
 Total                              2480                    27                     2507
 Visitor days (‘000s)
 Staying                             482                   253                      735
 Day                                2273                   n/a                     2272
 Total                              2755                   253                     3007
 Spend (£m)
 Staying                            36.2                   14.3                     50.5
 Day                                66.9                   n/a                      66.9
 Total                             103.1                   14.3                    117.4

                             Hinckley & Bosworth Tourism Impact 2015

 Direct Expenditure
 Visitor expenditure                                           £117.4m
 Other spend (Second homes / spend by                           £15.6m
 host friends/relatives)
 Total                                                         £133.0m
 Tourism business turnover
 Direct Turnover derived from trip                             £124.8m
 expenditure   1

 Indirect and induced turnover2                                 £38.3m
 Total Local Business turnover                                 £163.1m
 Employment
 FTEs - direct3                                                  1731
 FTEs – total4                                                   2441
 Actual jobs – direct 5                                          2465
 Actual jobs – total4                                            3274
Source: Economic Impact of Tourism North Warwickshire 2015, The Research Solution

Notes:
   1. Business turnover broadly reflects direct expenditure but the model assumes the some
       expenditure relating to travel is accrued at origin of the trip (rather than destination) –
       hence the slightly lower figure
   2. Spend by tourism businesses on the purchase of supplies and services locally (indirect
       turnover), and spending by employees of tourism businesses (induced turnover).
   3. Full time job equivalents (FTEs) supported directly by tourism businesses
   4. FTEs / Actual jobs supported by direct, indirect, and induced business turnover
   5. Actual jobs includes part time and seasonal workers

                                                                                                 6
North Warwickshire and Hinckley & Bosworth - APPENDICES Destination Management Plan 2017-2022
APPENDIX 3

   ORGANISATIONAL STRUCTURES, POLICIES, STRATEGIES, PLANS & PROJECTS
                               REVIEW

Joint Working – North Warwickshire and Hinckley & Bosworth

North Warwickshire and Hinckley & Bosworth Destination Management Plan

North Warwickshire Borough Council secured £45,393 in November 2015 from the European
Agricultural Fund for the production and delivery of a 5-year Destination Management Plan
for North Warwickshire and Hinckley & Bosworth. The purpose of the Destination
Management Plan(DMP) will be to:

       Set the strategic direction for a range of stakeholders involved in destination
        management, marketing and development across the two local authority areas;
       Provide a robust base of evidence on which to base future decisions;
       Reduce duplication and make better use of available funding and staff resources;
       Improved the tourism product of the combined area;
       Increase visitor numbers and spend;
       Inform private sector investment decisions in terms of the expansion and
        development of existing tourism businesses and the establishment of new ones to plug
        gaps in current provision;
       Inform public sector interventions to support tourism growth;
       Increase and improve tourism employment;
       Better promote clusters of attractions across the area;
       Market the area more effectively to attract visitors;
       Create an effective delivery structure that will harness and maintain stakeholder
        commitment;
       Guide the assessment of tourism applications that come forward for funding under
        the ‘England’s Rural Heart’ LEADER Programme that covers the two council areas (see
        below).

Consultants ACK Tourism were commissioned in December 2016 to develop the Destination
Management Plan. A consultant (Angela Baines) has been appointed to progress the
implementation of the DMP from May 2017, working 2 days per week for a year.

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North Warwickshire and Hinckley & Bosworth - APPENDICES Destination Management Plan 2017-2022
England’s Rural Heart LEADER Programme – Local Development Strategy

    The Local Development Strategy sets out the strategic priorities, targets and indicative
    projects for the allocation of the England’s Rural Heart Programme funding through until
    2020. The Strategy sets out seven strategic priorities, three of which are of direct relevance to
    the development of tourism in the LEADER area:

              Priority 2: Building and reinforcing micro and small enterprises and supporting farm
                         Diversification
              Priority 3: Enhancing the rural visitor economy
              Priority 5: Support for cultural and heritage activity

     The targets for each of these priorities are as follows:

Priority/Measure                      Total    Number      Number            Number of     Additional   FTE Jobs        Jobs
                                     Grant        of      of Existing           New        Overnight    Created    Safeguarded
                                     Amount    Projects   Businesses         Businesses      Stays
                                       £                  Supported      Supported/
                                                                             Benefitting
Priority 2/Measure 4                 281.616     23           10                 10                       24             10
Investment in Physical Assets
Priority 2/ Measure 6                275,000     17                     14                                23             14
Improvements in business
productivity
Priority 3/Measure 4                 125,000      4           2                  2          200 p.a.       6             8
Investment in Physical Assets
Priority 3/ Measure 6                123,308      4           2                  2          300 p.a.       4             8
Improvements in business
productivity
Priority 3/Measure 7                 30,000       1                                                        1             2
Basic services and village renewal
Priority 5/Measure 7                 139,154      5                              30                        3             6
Basic services and village renewal

    Indicative projects under Priority 3 for Rural Tourism include:

             Destination marketing co-ordination and website development;

             Improvements to existing attractions;
             Refurbishment of existing accommodation;

             New visitor attractions e.g. children’s farm attractions;

             New tourist accommodation e.g. self-catering and disabled camping facilities;
             Visitor trail development;

             Connecting visitor facilities into a visitor attraction system, focused on Bosworth
              Battlefield, Roman Mancetter, and Tudor history;
             Visitor information, signage and interpretation;

             Enabling small accommodation and restaurant providers to capitalise on business
              tourism opportunities.
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North Warwickshire and Hinckley & Bosworth - APPENDICES Destination Management Plan 2017-2022
Projects that have come forward so far include the expansion of an existing B&B business,
new facilities at two visitor attractions, and some new accommodation developments.

Indicative projects under Priority 5 (Culture and Heritage Activity) include:

      The establishment of a local craft network;

      The development of a festivals and events programme;

      Linking and upgrading heritage sites.

North Warwickshire

North Warwickshire Borough Council

North Warwickshire Borough Council recognises the importance of tourism to the Borough,
but has no dedicated tourism budget or staff resource at present. It’s current focus for
supporting tourism in the Borough is on the development and implementation of the
Destination Management Plan for North Warwickshire and Hinckley & Bosworth, which it is
leading, and the implementation of the England’s Rural Heart LEADER Programme (see
below), which it is managing. It is also undertaking work in Atherstone and Polesworth to
begin the process of implementing the Visitor Action Plans for the two towns that were
developed by consultants in 2016. Previous tourism interventions have been project-driven as
external funding has been secured. Most projects have not been sustained once the funding
has come to an end.

Northern Warwickshire Tourism

Northern Warwickshire Tourism (NWT) is a volunteer run association of tourism businesses and
interests in North Warwickshire and Nuneaton & Bedworth that aims to raise the profile of
Northern Warwickshire as a place to visit and stay. It has been established for 14 years,
currently has around 70 members, and operates on an annual budget of £4-5,000. NWT
produces a Visit Northern Warwickshire printed guide every two years, operates the Visit
Northern Warwickshire website, and runs some social media activity through Facebook and
Twitter. All work is progressed by a core team of volunteers. NWT receives no public sector
support currently, either in terms of financial contributions or officer time, other than in terms
of attendance at NWT meetings and occasional advice. Warwickshire County Council has
previously provided some core funding, but is not doing so at present.

Discussions with NWT members show that they value the networking opportunities that NWT
provides, and that the Visit Northern Warwickshire guide is useful for staying visitors in terms of
giving them ideas and information on what they can see and do during their stay in the
area.

The key challenge for NWT is that the organisation is run entirely by volunteers, all of whom
have other responsibilities, and limitations therefore on the time that they can devote to NWT
activity. The association has identified that it needs some form of dedicated staff resource to
help it to recruit new members and sustain its activities. It is currently looking at recruiting
somebody to work for a day a week.
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North Warwickshire and Hinckley & Bosworth - APPENDICES Destination Management Plan 2017-2022
Atherstone and Polesworth Visitor Audits

Tourism Consultant Alison Caffyn completed Visitor Audits for Atherstone and Polesworth for
Warwickshire County Council and North Warwickshire Borough Council in May 2016. They
included online/digital marketing audits to assess how each town currently communicates its
offer to visitors via websites, apps and downloadable print; a mystery visitor audit, and a half-
day workshop with local stakeholders. The Audits conclude with Visitor Action Plan Top Tens
for each town as follows:

Atherstone Visitor Action Plan Top Ten

   1. The development of a new Atherstone visitor website and new brand for the town.

   2. Encouraging the shops and eating places to all work together on promotional
      activity, including possibly a themed trail or Totally Locally type initiative.
   3. Window displays or painted scenes of local heritage in empty shops.

   4. Arts and crafts exhibitions in cafes and shops, and potentially an art trail in the future.

   5. Extending the opening hours of the Visitor Centre and exploring options to relocate it
      to a better site in the future.

   6. Reviewing car parking provision and restrictions to allow more long stay parking for
      visitors.

   7. Reviewing town centre notice boards and designing a new map format for car parks.

   8. Developing the Boudica connections e.g. a 3D map or mini town of Roman
      Mancetter, memorial, and visitor/study centre for Boudica research.
   9. Promotion of Atherstone’s links to the Battle of Bosworth through guided walks, events
      and interpretation.

   10. The development of facilities at St Mary’s Church for visitors and the interpretation of
       the town’s heritage.

North Warwickshire Borough Council has established a partnership of retailers and event
organisers in the town to progress the Visitor Action Plan. It is focusing initially on the
production of tear-off maps of the town, with events listings to go into the town’s shops. It is
also looking at digital marketing. Atherstone Church is also talking about opening up more
frequently for visitors and installing some heritage displays. The Friends of Atherstone Heritage
are currently in the process of relocating the Atherstone Heritage Centre to a retail unit on
Long Street.

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Polesworth Visitor Action Plan Top Ten

   1. The establishment of visitor information pages on the Parish Council website and
      improved visitor information on the Polesworth Abbey website.

   2. Improved online listings on tourism websites.

   3. The production of a new Polesworth leaflet, with a Polesworth identity, good map
      and details of things to do in the local area.

   4. A refresh of the Poetry Trail and improved promotion.

   5. Promotion of Polesworth’s links to Shakespeare, including possibly a Shakespeare
      Festival; poetry, art, craft, sculpture, or literature events; and guided poetry walks.

   6. New ‘Welcome to Polesworth’ signs.
   7. Improved signage and visitor information at the car park.

   8. The development of a caravan site, campsite, or glamping site.

   9. A new pavilion in Abbey Green Park.
   10. The development of an improvement plan for Pooley Country Park, including
       improving existing facilities and information, events, new activities and longer
       opening hours for the tea room.

North Warwickshire Borough Council has established a Tourism Subgroup to progress the
Visitor Action Plan. It is focusing initially on interpretation, signage and car parking, alongside
re-invigorating the Poetry Trail, possibly through a LEADER funding application. An event
organiser is talking about a possibly food festival in Polesworth. Polesworth Abbey is looking at
ways of attracting canal boaters and towpath walkers to visit the Abbey.

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Two Battles, One Place Feasibility Study

Roundberry Projects completed a feasibility study for the Friends of Atherstone Heritage and
Northern Warwickshire Tourism in March 2016 to assess the potential for making more of
Mancetter’s Roman Heritage, Merevale Abbey’s connections with Henry Tudor and the
Battle of Bosworth, and Atherstone’s heritage stories to attract visitors to the area. The study
was funded by Warwickshire County Council’s Tourism Development Team. The study shows
good potential and strong local support for doing all of these things, and puts forward the
following series of options:

       Roman Mancetter and Boudica’s Last Battle

          A new-build Boudica’s Last Battle Experience visitor/heritage centre at Mancetter;
          A Roman themed attraction as part of the Plantasia and Maze World attraction
           at Dobbies Garden Centre;
          A Roman heritage exhibition in St Peter’s Church, Mancetter;
          A Boudica monument;

       Henry Tudor and the Battle of Bosworth

          A new-build Henry Tudor visitor/heritage centre at Merevale;
          Improved access and interpretation of Merevale Abbey ruins;
          The development of Abbey Farm’s B&B business to include a tea room and
           potentially a craft centre with a Henry Tudor gallery upstairs;
          A Henry Tudor exhibition in Merevale Church;
          A public artwork in Atherstone town centre.

       A Town Centre Heritage Centre or Museum

          The relocation of Atherstone Heritage Centre to a town centre retail unit;
          A heritage exhibition in St Mary’s Church;
          A new museum as part of the Atherstone Masterplan.

The feasibility study includes a detailed Action Plan of suggested next steps. Key challenges
to progressing this Action Plan are the capacity of the volunteer run Friends of Atherstone
Heritage and Northern Warwickshire Tourism Association to take the required actions forward,
and the lack of financial assistance and staff resource available from North Warwickshire
Borough Council and Warwickshire County Council to help implement the Action Plan. Some
progress has been made however. As noted above, the Atherstone Heritage Centre is
currently in the process of moving to a retail units on Long Street and St Mary’s Church in
Atherstone is talking about opening more frequently for visitors and installing a heritage
exhibition in the church. The vicar of St Peter’s Church in Mancetter is interested in having a
Roman heritage exhibition in the church. Dobbies Garden Centres have been sold to a new
owner. It is unclear at this stage what plans they have for the Plantasia and Maze World
attraction. There appears to be little prospect on the ideas for a Boudica’s Last Battle
Experience visitor/heritage centre at Mancetter and a Henry Tudor visitor/heritage centre at
Merevale being progressed. Merevale Estate remains a key barrier to any progress at
Merevale.

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Atherstone Masterplan

The draft Atherstone Masterplan is looking at potential development opportunities
improvements in a number of areas including the Western Gateway, Market Square, and the
Leisure Centre and Library.

Love Coleshill

Love Coleshill is a consortium of local businesses in Coleshill that promote the town as a
place to visit, shop and eat. It operates the Love Coleshill website and a loyalty card
scheme, undertakes some social media activity, and puts on events and markets in the
town. The consortium is run by a small team of volunteers, with a limited budget. It needs
some form of dedicated staff resource to help it move forward.

Tourism Development in Coleshill

Consultants Hidden Britain produced a report in May 2013 to identify the priorities for action
to grow tourism in Coleshill. The work was funded by Warwickshire County Council. The
consultants identified Love Coleshill as the most appropriate lead body to deliver tourism
actions for the town, but recognised that it will need additional manpower resources to take
work forward. The report identified three priorities:

       More consistent and considered promotion of Coleshill

       Building the membership and capacity of Love Coleshill

       The development of events

The report goes on to set out a programme of 92 actions to address these priorities. To date
there has been no concerted effort to progress this programme.

Warwickshire County Council

Warwickshire County Council is involved in strategic tourism development but does not get
involved directly in tourism promotion. The strategic context is provided by the Warwickshire
Visitor Economy Framework (2013-2018). This identifies six priority areas for action. These
include developing destination management plans for key towns, developing the
countryside offer through a ‘Gateways to the Countryside’ programme, destination and
(private sector led) tactical marketing, developing digital marketing skills, and advocacy
and intelligence. Warwickshire County Council is working on progressing the Framework and
taking forward initiatives on visitor information, welcome, research and partnership/support.
WCC has also been proactive in rural development (tying in with the ‘Gateways to the
Countryside’ strand) and projects under consideration include grants for events and festivals,
themed trails and tourism infrastructure (like walking and cycling trails). WCC are also looking
to develop a Visit Local Scheme in 2017 (for implementation in 2018). This would be
packages of activity developed at of strands at a local community level (e.g. signage,
interpretation etc.) funded through EAFRD.

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Two of Warwickshire County Council’s country parks (Kingsbury and Pooley) will both be
affected by HS2. Mitigation plans will be required.

Warwickshire County Council launched the Warwickshire Towns Programme in January 2017
to support the regeneration and development of the county’s smaller towns, including
Atherstone, Coleshill and Polesworth. The Programme includes three elements:

      The Warwickshire Towns Network – a networking and support group to provide smaller
       towns with ideas and inspiration on how to improve their places and high streets.

      A Support Programme – with a Capital Grant Fund to support small-scale physical
       improvements in towns, and a programme of coaching and training support from
       retail and place experts to business groups that want to develop collective activity.

      A Rolling Promotional Campaign – with a Town of the Month focus.

Hinckley & Bosworth

Hinckley & Bosworth Borough Council

Hinckley & Bosworth Borough Council has a small budget for tourism, and an officer that
works one day per week on tourism matters. The Borough Council produces a biannual
Hinckley & Bosworth printed visitor guide that is distributed by Leicestershire Promotions on
the Council’s behalf; provides the secretariat for the Hinckley & Bosworth Tourism Partnership
(see below); organises an annual familiarisation visit to local attractions for people working in
the tourism and hospitality sector; and provides some funding and officer support for a
number of events and festivals. The Council’s tourism budget has doubled for 2017/18. This
will allow the Council to employ an additional part-time staff resource to engage with local
tourism businesses, and to enter into a Service Level Agreement with Leicestershire
Promotions to deliver an enhanced Hinckley & Bosworth presence on the Go Leicestershire
website.

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Hinckley & Bosworth Tourism Blueprint 2015-2018

The Hinckley & Bosworth Tourism Blueprint was produced by Hinckley & Bosworth Borough
Council and Leicestershire Promotions in June 2015. It aims to grow tourism spend in Hinckley
& Bosworth by 8% between 2015 and 2018, position Hinckley & Bosworth as part of
Leicestershire’s destination story, and encourage tourism businesses in the Borough to
promote themselves through Leicestershire Promotions’ Go Leicestershire website. The
Blueprint is focused on three priority action areas:

    1. The development of a major visitor interpretation scheme across the Borough
       including actions in terms of:
            Tourist information print, apps, website, information boards, Tourist Information
               Points, trails and blue plaques;
            Improving the appearance, cleanliness and attractiveness of town centres,
               and improving visitor facilities in terms of access, parking, signage, toilets,
               visitor orientation, and facilities for groups and coaches;
            Marketing and promotion, primarily in terms of representation on the Go
               Leicestershire website and the development of online bookable short break
               packages through the website;
            Visitor welcome and customer care training;
            Encouraging entries to the Leicestershire Tourism Awards;
            Encouraging take up of the countywide visitor survey facility;
            Commissioning STEAM tourism economic impact research every 3 years.

    2. Increasing the number of unique and exciting visitor experiences, and linking and
       packaging them to increase length of stay and encourage overnight stays, with
       actions in terms of:
            The development of existing attractions;
            Developing the link with Richard III:
            Developing the link with The National Forest.

    3. Ensuring that the Borough maximises the opportunities to benefit from the re-
       interment of the mortal remains of Kind Richard III in Leicester, including actions in
       terms of:
            Developing an ongoing programme of events and activities with a Richard III
               connection;
            Ensuring that the Borough is part of the Richard III story.

Progress to date has been in terms of the production of the Hinckley & Bosworth visitor guide,
the enhancements planned in 2017/18 to the Hinckley & Bosworth pages on the Go
Leicestershire website; the annual familiarisation visits to local attractions; the commissioning
of the STEAM report for 2015; the progression of the England’s Rural Heart LEADER Programme
and the funding support that it offers for attraction and accommodation development; and
the progression of the Bosworth 1485 Legacy arts trail project. Hinckley & Bosworth Borough
Council and Leicestershire Promotions do not currently have the budgets or staff resources to
make progress on most other aspects of the Blueprint.

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Hinckley & Bosworth Tourism Partnership

The Hinckley & Bosworth Tourism Partnership is an informal grouping of tourism interests in
Hinckley & Bosworth that meets quarterly to update each other on current activity. Its
purpose is to improve communication and co-ordination on tourism in the Borough.
Membership and attendance is dominated by public and voluntary sector interests. Very few
private sector tourism businesses attend on a regular basis.

A Market Bosworth Subgroup is currently being established to focus on tourism issues in the
village. The group is looking for some form of dedicated staff resource to help it get
established and develop a programme of activity.

Hinckley BID

The Hinckley BID (Business Improvement District) has been established for 8 years. It is funded
by a BID levy paid by businesses in the town. It is doing a good job at promoting Hinckley as
a place to come for shopping, meals out, evening entertainment and leisure. The BID
undertakes a range of promotional activities for Hinckley, including the production and
distribution of a guide to the town, and the operation of the Hinckley BID website and
recently installed touchscreen information kiosks in the town centre. It also organises a year-
round programme of events in the town as part of its strategy for attracting people into the
town for these purposes. Key target markets are people living in the surrounding towns,
villages and rural areas. The Hinckley Classic Motorshow is the main event that attracts visitors
from further afield.

Leicestershire County Council/ Leicestershire Promotions/ Leicester & Leicestershire
LEP

Tourism Support structures are changing in Leicestershire. Leicestershire County Council and
Leicester City Council are becoming more directly involved in delivery on place marketing
and tourism strategy development.

Leicestershire Promotions Limited (LPL) will continue to act as a promotional organisation for
the area – developing tourism marketing campaigns. However, it will not receive funding
from the County or City Council. LPL now has a Service Level Agreement in place with
Hinckley and Bosworth Council to deliver tourism marketing services. This represents a
formalisation of a previous arrangement.

The last Strategy for Leicestershire expired in 2016. Leicestershire County Council, as part of its
strategic tourism role, is planning to develop a new strategy or DMP for the county. The last
Strategy focused on four themes – destination development, positioning and promoting,
people (promoting tourism as a first-choice career) and intelligence. Leicester and
Leicestershire Enterprise Partnership’s (LLEP) Tourism and Hospitality Sector Growth Plan (2015-
20) outlines an action plan. This focuses on securing investment to refresh major visitor
attractions, establish SME investment funds, enhance destination marketing, tackle transport
to attractions, address skills gaps and labour retention, and supporting major inward
investment into the sector.

                                                                                                16
Bosworth 1485 Legacy Project

Hinckley & Bosworth Borough Council and Leicestershire Promotions are currently progressing
a project to develop an arts trail in the communities that were involved in the re-interment of
Richard III (Market Bosworth, Dadlington and Sutton Cheney) and Stoke Golding (as the
birthplace of the Tudor Dynasty). The project received a grant of £15,000 from the Arts
Council towards the first phase of research and development. Discussions are currently
progressing with the local communities and the artists and sculptors that are interested in
being involved, with a view to submitting a further funding application to the Arts Council
once the plans for the trail have been firmed up.

Twycross Zoo Masterplan

Twycross Zoo unveiled a £55m, 20-year Masterplan in 2015, which aims to significantly
expand and develop the zoo with new wildlife habitats, a children’s water park, a life
sciences study and teaching campus, new catering facilities, and possibly some on-site visitor
accommodation. The aim is to double visitor numbers to over a million. The development of
the zoo is supported in Leicester & Leicestershire LEP’s Strategic Economic Plan and Tourism &
Hospitality Sector Growth Plan. An initial phase of investment totalling £4m was progressed in
2015, with the opening of a new giraffe enclosure, moated island complex for gibbons, and
chimpanzee habitat; an extension to the orangutan house; a new water play area; and a
new café.

The Cross Border Partnership

Hinckley & Bosworth Borough Council is a member of the Cross Border Partnership with North
Warwickshire and Nuneaton & Bedworth Borough Councils, with engagement from the
Leicester & Leicestershire and Coventry & Warwickshire LEPs. The purpose of the partnership is
to share expertise and develop/deliver initiatives that will support the economy in the Cross
Border area.

MIRA Technology Park

The MIRA Technology Park is set to be a key driver of economic growth in the Cross Border
area. It aims to become a global centre for transport R&D, providing 2 million sq ft of test
facilities and laboratories for national and international companies involved in automotive
and transport engineering research and development, eventually employing 3.500 people
on the site. A new £9.5m Technology Institute is due to open on the site in September 2018,
providing technical training for 2,000 students. The development will also include central
amenities, including a hotel, restaurant, café and health club.

Earl Shilton and Barwell Sustainable Urban Extensions

The Hinckley & Bosworth Core Strategy (2009) allocates land for two mixed use sustainable
urban extensions to the south of Earl Shilton and west of Barwell. The Earl Shilton and Barwell
Area Action Plan identifies a minimum of 1600 homes and 4.5 hectares of employment land
within the Earl Shilton SUE and 2500 homes and 6.2 hectares of employment land within the
Barwell SUE.

                                                                                               17
APPENDIX 4
                  NATIONAL TOURISM MARKET TRENDS & FORECASTS

Key national tourism trends and forecasts of relevance to North Warwickshire and Hinckley &
Bosworth are as follows:

   The continuing “staycation”. The economic recession following the 2008 Credit Crunch
    led to a massive change in holiday behaviour and attitudes in the UK, with holidays in the
    UK becoming ever more important even as finances were stretched. The increase in
    domestic trip taking and parallel decline in overseas travel was initially driven by cost, but
    many other factors have contributed to the continuation of the trend – including a
    preference for multiple short breaks over the year; risk aversion, particularly related to
    terrorist attacks and travel disruption; last minute planning; more deals and offers
    available through online travel agents and daily deals sites; hotel and visitor
    accommodation development and improvement, including a number of new
    accommodation products that have captured the market's imagination; and new visitor
    attractions, events and festivals. Research undertaken for VisitBritain in 20131 forecasts
    that domestic tourism in the UK will grow by 3% per annum up until 2025. Domestic
    holiday taking grew by 6% in 2015. The fall in the value of sterling following the EU
    Referendum result in June 2016 has seen a significant boost to the staycation market in
    the second half of 2016 and so far in 2017.

    The short break market continues to grow. There is a clear shift in domestic holiday taking
    towards more frequent short breaks away from long holidays. The number of short breaks
    (of 1-3 nights) taken in the UK increased by 3.3% between 2010 and 2015, with a sharp
    increase in 2015 of 8.2%. Over the same period, the number of long holidays (of 8 or more
    nights) reduced by 0.1%, although long holidays also increased in 2015 (by 4.4%).

   Domestic holiday takers are often creatures of habit. Two thirds of people booking a UK
    holiday do not consider another destination – 93% will have visited that place previously.
    Four fifths are not influenced by any advertising. Destination choice for short breaks,
    tends to be driven by where someone lives – people will typically be looking at options in
    their immediate region (up to 2 hours away).

   The VFR2 market is seeing strong growth. VFR trips increased by 6.7% between 2010 and
    2015, and by 11.1% in 2015.

   The day visits market has been fairly flat over the last 5 years, and dropped in 2015, with
    day visits in England down by 3%. Visits to attractions have consistently grown however,
    increasing by 5% in 2013, 4% in 2014 and 2% in 2015.

1 Tourism: Jobs and Growth. The economic contribution of the tourism economy in the UK
(Deloitte/Oxford Economics – 2013)
2 Visiting friends and relatives

                                                                                                18
   Population growth is likely to fuel future growth in the domestic short breaks market, day
    visits, the VFR market, and demand related to weddings and other family occasions. The
    UK population is projected to increase by 9.7 million (155) over the next 25 years, from an
    estimated 64.6 million in 2014 to 74.3 million by 2039. Economic factors and currency
    exchange rates could also have a positive, or negative impact on these markets.

   The ageing UK population is a powerful economic force, with sufficient time and
    disposable income to enjoy short breaks, regular holidays and days out – albeit spending
    power can be threatened by declining values in pension plans and savings.

   Growth in younger generations is a potential opportunity for domestic destinations, but
    also a challenge – this group is characterised by a lack of knowledge and also prejudices
    about England and English destinations which prevents them considering these as
    holiday or break options. The Generation Y market also has very different requirements
    and expectations from hotels, accommodation businesses and destinations, with a
    greater importance placed on distinctive design, a relaxed atmosphere and a high level
    of technology and connectivity.

   Family composition is also changing – with grandparents more involved in childcare. This
    has implications with potentially more intergenerational family holidays and a need for
    appropriate products to cater for this.

   Increasing ethnic diversity in the UK population represents a market of increasing
    importance but one that is poorly understood.

   There is growing demand for family and friend get togethers for celebration weekends
    and reunions.

   Online search, booking and customer review sites now dominate the UK tourism
    marketplace. The proportion of UK tourism trips booked online has increased from 43% in
    2006 to 76% in 2015. Consumers are increasingly booking holidays and breaks through the
    growing number of third party websites that offer discounted accommodation and
    holidays such as LateRooms, lastminute.com, booking.com, Expedia, Trivago, and
    hotels.com, and taking advantage of special offers promoted through daily deals sites
    such as Groupon, Wowcher, Living Social, Travelzoo and Secret Escapes.
    Accommodation businesses are also increasingly using e-marketing and social media
    channels to reach customers. This is resulting in an increasingly deal-driven and
    competitive market but enables hotels and accommodation businesses to affordably
    reach millions of potential customers both in the UK and overseas and allows them to
    proactively market their available inventory, albeit sometimes at reduced rates. The
    growth of customer review sites, in particular Tripadvisor, is making it ever more important
    for accommodation businesses to deliver excellent standards of service and facilities to
    ensure that they achieve favourable reviews and high rankings. The Internet has also
    enabled the growth of home sharing sites such as airbnb, that are providing an
    increasingly popular accommodation option, in some instances challenging traditional
    forms of commercial accommodation, in particular the B&B sector.

                                                                                             19
   Visitors are increasingly looking and booking on the move. Smart phones and tablets are
    being used as the first point of contact for most communications, including tourism
    searches, enquiries and bookings. Wireless access on holiday and information in the right
    format will be key. Bookings will be more ‘last minute’.

   Social networking will increase in importance. Online networks will be a vital channel for
    businesses for distribution, awareness creation and recommendations. Impacts of this
    include the amplification of negative experiences, disintermediation (consumers direct to
    businesses), and the fear-of-missing out’ (FOMO), which means consumers want to share
    the experiences of their peers.

   Tourism is becoming increasingly experiential. Tourists are looking for ‘immersion’ in a
    culture, unique experiences, authenticity, exploration, adventure and personal fulfilment
    from their holiday experience. The ‘what’ is more important than the ‘where’.

   Inbound tourism is forecast to grow strongly in the UK. The Deloitte/Oxford Economics
    report for VisitBritain projects a 6.1% per annum growth in inbound tourism to the UK and
    an average real annual growth rate of just over 14% in overseas tourist spending in the UK
    through to 2025. A recent report commissioned for Barclay's Retail and Hospitality &
    Leisure banking teams predicts that spending by overseas tourists in the UK will grow to
    over £27bn by 2017, representing an increase of 34% on the 2013 figure, equivalent to an
    average annual growth rate of 6.75%. Strong growth is expected to come from the
    emerging economies such as China, UAE, and India. The drop in the value of sterling
    following the result of the Eu Referendum has provided a strong boost to inbound tourism
    in the second half of 2016 and so far in 2017, with the UK now a more affordable
    destination for overseas holidays.

   Recent national conference and meetings industry surveys show signs of recovery and
    renewed growth in the UK conference market.

                                                                                            20
APPENDIX 5
                  NORTH WARWICKSHIRE AND HINCKLEY & BOSWORTH
                   SURVEY OF SMALL ACCOMMODATION BUSINESSES
__________________________________________________________________________________________

1.     Purpose of the Survey

       The purpose of the survey of owners of small accommodation businesses was to
       provide an insight into the current strength of demand and markets for different types
       of small visitor accommodation business in North Warwickshire and Hinckley &
       Bosworth, evidence of times when there may be shortages of accommodation
       (because   existing   accommodation      businesses   are   fully   booked),   and   an
       understanding of the aspirations of the current owners of small visitor accommodation
       establishments to expand, develop and upgrade their premises.

2.     Methodology and Sample

       The survey was undertaken through a CATI (computer assisted telephone interview)
       survey of a random sample of 25 B&Bs and guest houses, inns and pub
       accommodation businesses, and self-catering establishments. The survey sample was
       broken down by type of visitor accommodation business as follows:

                                 TABLE 1: SURVEY SAMPLE

                      Type of Accommodation Business           Number of
                                                               Completed
                                                               Interviews
                      B&Bs and Guest Houses                        15
                      Inns                                          5
                      Self-Catering                                 5
                      Total Interviews                               25

                                                                                            21
3.       Length of Time Accommodation Businesses Have Been Established

         The majority of the B&Bs/guest houses and inns/pub accommodation businesses
         interviewed were well established businesses that have been operating for at least 3
         years. Two of the self-catering businesses interviewed were new businesses that have
         not yet been running for three years.

     TABLE 2: LENGTH OF TIME ACCOMMODATION BUSINESSES HAVE BEEN ESTABLISHED

             Type of Accommodation Business              % of Accommodation
                                                         Businesses Interviewed
                                                     Operating for   Operating for
                                                       Under 3       More Than 3
                                                        Years           Years
             B&Bs and Guest Houses                       13              87
             Inns/ Pub Accommodation                     20              80
             Self-Catering                               40              60

4.       Seasonal Operation of Accommodation Businesses

         All of the accommodation businesses interviewed operate on a year-round basis.

5.       Recent and Planned Investment

5.1.     Expansion in the Last 3 Years

         One of the B&Bs/guest houses interviewed has built an extension to provide two
         additional guest bedrooms and a new dining room. Another has added 7 guest
         bedrooms. One of the self-catering businesses has added 6 self-catering units and
         another has fully refurbished its three properties. None of the inns/pub accommodation
         establishments interviewed have expanded their accommodation

         TABLE 3: ACCOMMODATION BUSINESS EXPANSION IN THE LAST 3 YEARS

             Type of Accommodation Business              % of Accommodation
                                                         Businesses Interviewed
                                                     Expanded in     Not Expanded
                                                       the Last        in the Last
                                                       3 Years           3 Years
             B&Bs and Guest Houses                        13                87
             Inns/ Pub Accommodation                       0               100
             Self-Catering                                40                60

                                                                                            22
5.2.     Planned Investment in the Next 2 Years

         Five of the B&Bs/guest houses interviewed are planning investment in the next two
         years in terms of refurbishment or additional bedrooms. Two are looking at converting
         outbuildings to guest bedrooms and one is looking at adding a self-catering unit and
         a shepherd’s hut glamping unit. One self-catering business has plans to develop a
         restaurant and a Richard III museum. None of the inns/pub accommodation businesses
         interviewed have any major investment plans.

       TABLE 4: ACCOMMODATION BUSINESS INVESTMENT PLANS IN THE NEXT 2 YEARS

            Type of Accommodation Business                % of Accommodation
                                                          Businesses Interviewed
                                                        Investment      No Investment
                                                      Planned in the    Planned in the
                                                       Next 2 Years      Next 2 Years
            B&Bs and Guest Houses                           33                67
            Inns/ Pub Accommodation                          0               100
            Self-Catering                                   20                80

         Two of the self-catering businesses interviewed indicated that they are planning to
         close in the near future.

5.3.     Barriers to Investment

         Financing investment projects was identified as the key barrier to their progression by
         all of the accommodation businesses that have investment plans. Securing planning
         permission was also identified as a barrier for the project envisaged by the self-catering
         operator.

        TABLE 5: BARRIERS TO EXPANSION, DEVELOPMENT AND UPGRADING PLANS

             Type of Accommodation Business                % of Accommodation
                                                            Businesses Planning
                                                        Investment Citing This Barrier
                                                            Getting        Financing
                                                           Planning       the Project
                                                          Permission
             B&Bs and Guest Houses                             0              100
             Self-Catering                                    100             100

                                                                                                23
6.     Occupancy Levels, Trends and Future Prospects

6.1.   2016 Occupancy Levels

       Occupancy levels were strong in 2016 for the majority of the self-catering businesses
       interviewed: 60% of them achieved an average annual unit occupancy of 70% or
       more, and 80% of them traded at an average annual unit occupancy of over 60%.

       Occupancies were also reasonably good for B&Bs and guest houses: 46% achieved
       average annual room occupancies of more than 60% and almost three quarters of the
       B&Bs and guest houses interviewed reported average annual room occupancies of
       more than 50% in 2016. While the survey did not produce average room occupancy
       figures, the B&B and guest house sector in the two boroughs appears to be trading
       broadly in line with England averages.

       Occupancy performance was more varied for inns and pub accommodation
       establishments.   60%   of   those   interviewed    achieved   average   annual   room
       occupancies of over 60% but 40% traded at average annual room occupancies of
       under 40%.

                           TABLE 6: OCCUPANCY LEVELS 2016

 Type of Accommodation Business             % of Accommodation Businesses Interviewed Reporting
                                                         This Occupancy Level
                                            Above   61-70%     51-60%    41-50%   31-40%    Under
                                             70%                                             30%
 B&Bs and Guest Houses                        13      33         27        20        7        0
 Inns/ Pub Accommodation                      20      40          0         0       40        0
 Self-Catering                                60      20          0        20        0        0

                                                                                           24
6.2.    Occupancy Trends 2014 - 2016

        Occupancy levels have generally increased or stayed the same for all types of visitor
        accommodation over the last 3 years. 40% of the pub accommodation businesses, a
        third of the B&Bs and guest houses, and a fifth of the self-catering operators interviewed
        reported a downturn in occupancy levels however.

                          TABLE 7: OCCUPANCY TRENDS 2014-2016

       Type of Accommodation Business               % of Accommodation Businesses
                                                   Interviewed Reporting a Change in
                                                      Occupancy in the Last 3 Years
                                               An Increase    No Change       A Decrease
       B&Bs and Guest Houses                        40            27              33
       Inns/ Pub Accommodation                      60             0              40
       Self-Catering                                20            60              20

        Reasons given for increases in occupancy were:

                  Word of mouth recommendations;
                  Business building up for a new accommodation business;
                  An increase in demand from weddings;
                  An increase in business demand;
                  More advertising;
                  An increase in business since joining booking.com;
                  Growth in contractor demand.

        Reasons given for a drop in occupancy were:

                  Lower levels of contractor business;
                  Less business demand;
                  Reduced demand from anglers since fishing lakes have opened fishing
                   cabins;
                  Having to take less business due to personal circumstances;
                  Reduced levels of business during refurbishment;
                  A lack of advertising;
                  Increased competition.

                                                                                               25
6.3.    Future Prospects

        Looking forward B&B/guest house and inn/pub accommodation operators are
        generally optimistic about their future prospects, with the majority expecting to see an
        increase or no change in their occupancy levels in the next 3 years. Self-catering
        operators were more uncertain about their future prospects: 60% were unable to give
        a view on likely future changes in occupancy levels.

                       TABLE 8: OCCUPANCY PROSPECTS 2017 -2019

       Type of Accommodation Business            % of Accommodation Businesses Interviewed
                                                  Expecting a Change in Occupancy in the
                                                               Next 3 Years
                                                    An           No          A          Don't
                                                 Increase      Change     Decrease      Know
       B&Bs and Guest Houses                        40           40          0           20
       Inns/ Pub Accommodation                      40           60          0            0
       Self-Catering                                20           20          0           60

        Reasons cited for anticipated future growth in occupancy levels were as follows:

             Word of mouth recommendations;
             A growth in demand from weddings;
             An increase in business demand as the MIRA Technology Park expands;
             More contractor business;
             Refurbishment work.

        Reasons given for anticipated reductions in occupancy were:

             Winding down in the run up to retirement;
             Personal circumstances;

        Reasons given for no anticipated change in occupancy were:

               Already trading at full occupancy;
               Strong competition locally;
               A focus on maintaining business from regular customers.

                                                                                             26
7.   The Extent to Which Accommodation Businesses Trade at Full Capacity

     The survey findings show clear evidence of frequent shortages of self-catering
     accommodation for much of the year, particularly during the week, but also at
     weekends. They also show fairly regular weekend shortages of B&B/ guest house and
     inn/pub accommodation, especially in the summer, and consistent shortfalls in these
     forms of accommodation during the week throughout the year, although slightly more
     so in the summer than the winter.

                                                                                     27
TABLE 9: WEEKEND (FRIDAY/SATURDAY) OCCUPANCY APRIL - OCTOBER

Type    of   Accommodation      % of Accommodation Businesses Interviewed Trading at Full
Business                                             Capacity
                              Every          Most        Some        Not Many        No
                             Weekend       Weekends     Weekends     weekends     Weekends
B&Bs and Guest Houses          13             27           33           20            7
Inns/ Pub Accommodation         0             60           20           20            0
Self-Catering                  40             40           20            0            0

    TABLE 10: WEEKEND (FRIDAY/SATURDAY) OCCUPANCY NOVEMBER - MARCH

Type    of   Accommodation      % of Accommodation Businesses Interviewed Trading at Full
Business                                             Capacity
                              Every          Most        Some        Not Many        No
                             Weekend       Weekends     Weekends     weekends     Weekends
B&Bs and Guest Houses           0             20           33           33           13
Inns/ Pub Accommodation         0             40           20           40            0
Self-Catering                  20             20           40           20            0

TABLE 11: MIDWEEK OCCUPANCY -PEAK SUMMER MONTHS (JUNE - EARLY SEPTEMBER)

Type    of   Accommodation      % of Accommodation Businesses Interviewed Trading at Full
Business                                             Capacity
                             Most of the   Quite      Occasionally    Not Very    Not At All
                               Time        Often                       Often
B&Bs and Guest Houses            27         27             33             7              7
Inns/ Pub Accommodation          0          80              0            20              0
Self-Catering                    60          0             40             0              0

                TABLE 12: MIDWEEK OCCUPANCY - WINTER MONTHS

Type    of   Accommodation      % of Accommodation Businesses Interviewed Trading at Full
Business                                             Capacity
                             Most of the   Quite      Occasionally    Not Very    Not At All
                               Time        Often                       Often
B&Bs and Guest Houses            33         13             33            13              7
Inns/ Pub Accommodation          40         20              0            40              0
Self-Catering                    40          0             60             0              0

                                                                                    28
8.     Key Markets and Their Future Growth Potential

8.1.   Key Markets

       Tables 13-15 overleaf provide a breakdown of the importance of different visitor
       markets for each type of accommodation. Key conclusions from these tables are as
       follows:

            The key markets for all types of small visitor accommodation business in North
              Warwickshire and Hinckley & Bosworth are business visitors, contractors and
              wedding guests.
            Other important markets are people attending conferences and events at the
              NEC and people coming for short breaks.
            People staying for a longer holiday are a key market for self-catering
              establishments.
            Overseas tourists and people stopping off en-route to other destinations are less
              important markets.
            People attending events at Mallory Park are only a market for nearby
              accommodation businesses.

                                                                                           29
TABLE 13: KEY MARKETS FOR B&BS AND GUEST HOUSES
Visitor Market                                           % of Accommodation Businesses Interviewed
                                                                   Indicating This Rating
                                                         Very        Quite        Slightly   Not At All
                                                       Important   Important    Important    Important
People coming to stay for a short break                   27          40            27            7
People coming for a longer holiday of a week or more      13           7            33            47
People stopping off en-route to other destinations        13          33            47            7
People attending a conference/event at the NEC            33          13            40       13
People attending an event at Mallory Park                 7           13            20            60
Overseas tourists                                         7           40            27            27
People attending weddings and family parties              53          47             0            0
Business visitors                                         73          13             7            7
Contractors and workmen                                   60          20             0            20

               TABLE 14: KEY MARKETS FOR INNS & PUB ACCOMMODATION
Visitor Market                                           % of Accommodation Businesses Interviewed
                                                                   Indicating This Rating
                                                         Very        Quite        Slightly   Not At All
                                                       Important   Important    Important    Important
People coming to stay for a short break                   40          20            20            20
People coming for a longer holiday of a week or more      40           0            40            20
People stopping off en-route to other destinations        20          20            60            0
People attending a conference/event at the NEC            20          20            40            20
People attending an event at Mallory Park                 40           0             0            60
Overseas tourists                                         20          20            60            0
People attending weddings and family parties              40          40            20            0
Business visitors                                         80           0            20            0
Contractors and workmen                                   80          20             0            0

    TABLE 15: KEY MARKETS FOR SELF-CATERING ACCOMMODATION BUSINESSES
Visitor Market                                           % of Accommodation Businesses Interviewed
                                                                   Indicating This Rating
                                                         Very        Quite        Slightly   Not At All
                                                       Important   Important    Important    Important
People coming to stay for a short break                   40          20             0            40
People coming for a longer holiday of a week or more      60          20            20            0
People stopping off en-route to other destinations        0           60            20            20
People attending a conference/event at the NEC            60          20             0            20
People attending an event at Mallory Park                 0           20            20            60
Overseas tourists                                         20          20            40            20
People attending weddings and family parties              40           0            20            40
Business visitors                                         60          40             0            0
Contractors and workmen                                   80           0             0            20

                                                                                             30
8.2.       Potential Growth Markets for the Future

           The markets seen as offering the strongest growth potential for small accommodation
           businesses are business visitors, wedding guests and contractors. The short break market
           is also identified as offering good growth potential, particularly for self-catering
           businesses, and to a lesser extent B&Bs and guest houses and inns/ pub
           accommodation establishments. Self-catering operators also identified potential for
           growth in long holiday business, while some B&B and guest house operators felt that
           people stopping off en-route to other destinations, and people attending conferences
           and events at the NEC are markets that offer growth potential for them.

           TABLE 16: GROWTH MARKETS FOR SMALL ACCOMMODATION BUSINESSES

       Visitor Market                                              % of Accommodation Businesses
                                                                 Interviewed Identifying This Market as
                                                                         Offering Growth Potential
                                                                 B&Bs/             Inns/      Self-Catering
                                                              Guest Houses     Pub Accom       Businesses
       People coming to stay for a short break                     40               20               60
       People coming for a longer holiday of a week or more        27               20               40
       People stopping off en-route to other destinations          40               0                20
       People attending a conference/event at the NEC              40               20               20
       People attending an event at Mallory Park                   27               20               0
       Overseas tourists                                           40               20               20
       People attending weddings and family parties                60               40               40
       Business visitors                                           67               40               40
       Contractors and workmen                                     53               60               40

                                                                                                      31
9.    Where Short Break Customers Visit

      People coming to North Warwickshire and Hinckley & Bosworth for a short break do
      not necessarily visit any attractions, towns or villages. The most visited attractions are
      Twycross Zoo, Bosworth Battlefield, the Battlefield Line, and Drayton Manor Theme
      Park. Smaller attractions appear to attract fewer short break visitors, and are probably
      only visited by those staying in their immediate area. In terms of towns and villages,
      Market Bosworth and Atherstone are the most commonly visited. Other towns and
      villages (Polesworth, Coleshill and Hinckley) are less frequently visited, and probably
      only by people that are staying in them or their immediate vicinity.

                    TABLE 17: WHERE SHORT BREAK CUSTOMERS VISIT

Type    of   Accommodation       Proportion of Short Break Customers That Visit This Attraction/ Place
Business                           Most of        Many of         Some of       A Few of       None of
                                   Them            Them            Them          Them           Them
Twycross Zoo                         16              12               8            32             32
Bosworth Battlefield                 20               8               8            28             36
Market Bosworth                      16              12               4            20             48
The Battlefield Line                 16               4              12            24             44
Hinckley                             4                4               4            12             76
Desford Tropical Birdland            0                0               8            16             76
The National Forest                  0                4               8            24             64
Drayton Manor Theme Park             8               16               8            40             28
Atherstone                           12              12              16             8             52
Polesworth                           8                4               0            12             76
Coleshill                            8                0               8            16             68
Kingsbury Water Park                 4                4               8            28             56
Hoar Park Shopping Village           0                4               8            24             64
Whitemoor Antiques Centre            4                0               8            12             76

10.   Events That Drive Accommodation Business

      Events identified as drivers of accommodation business were as follows:

                Hinckley Classic Motorshow
                Events at Bosworth Battlefield
                Events at the National Space Centre in Leicester
                Events at Drayton Manor Theme Park
                Blowout bagpipe festival at Polesworth.

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