New TSI Holdings, Inc. Benefit Guide 2021
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What’s Inside Be er Benefits, Be er You. At New TSI Holdings, Inc., we believe that you, our employees, are our most important asset and Everybody Ma ers. Helping you and your families achieve and maintain good health—physical, emo(onal and finan- cial—is the reason New TSI Holdings, Inc., offers you this benefits program. We’re connected and All In, so we are providing you with this overview to help you understand the benefits that are available to you and how to best use them. Please review it carefully and make sure to ask about any important issues that are not addressed here. A list of plan contacts is provided at the back of this summary. While we’ve made every effort to make sure that this guide is comprehensive, it cannot provide a complete descrip(on of all benefit provisions. For more detailed informa(on, please refer to your plan benefit book- lets or summary plan descrip(ons (SPDs). The plan benefit booklets determine how all benefits are paid. Our benefits site can be accessed via the intranet under Employee Life / Benefits or externally at h p://mybenefits.mysportsclubs.com. The benefits in this summary are effec"ve: January 1, 2021 – December 31, 2021
Benefits Eligibility Sec(on 125 and Benefit Elec(ons Changes WHO IS ELIGIBLE? WHO IS NOT ELIGIBLE? Full-(me team members who meet eligibility requirements will Family members who are not eligible for coverage include qualify for the benefits outlined in this overview. Please see the (but are not limited to): eligibility sec(on below for specific details. You can enroll your- Parents, grandparents, and siblings. self and the following family members in our plans. Any individual who is covered as an employee of New TSI • Your spouse (the person who you are legally married to Holdings, Inc. cannot also be covered as a dependent. • under state law, including a same-sex spouse) or qualified Employees who work less than an average of 25 hours per domes(c partner. week, contract employees, or employees residing outside the • Your children: United States or in Puerto Rico. • Under the age of 26 are eligible to enroll in medical WHEN CAN I ENROLL? coverage. They do not have to live with you or be en- rolled in school. They can be married and/or living and Coverage for regular full-(me employees begins on the 1st of working on their own. the month following 60 days of employment. Variable hour • Over age 26 ONLY if they are incapacitated due to a employees will be eligible to enroll if they meet the 25-hour disability and primarily dependent on you for support. threshold on the first of the 14th month following date of • Named in a Qualified Medical Child Support Order hire. (QMCSO) as defined by federal law. Open enrollment is the one (me each year that employees Please refer to the Summary Plan Descrip(on for complete de- can elect or make changes to their benefit elec(ons without a tails on how benefits eligibility is determined. qualifying life event. ELIGIBILITY Make sure to no(fy the Benefits Department right away at benefits@tsiclubs.com or 914-347-4009 x1477 if you do have There are two classifica(ons of employees: a qualifying life event and need to make a change (add or • Regular Full-Time (generally club managers – GMs, FMs, FS, drop) to your coverage elec(on. These changes include (but CSMs, corporate staff) - Employees who are reasonably ex- are not limited to): pected to work 30+ hours/week are considered Regular Full- Time and are eligible for healthcare benefits on the first of • Birth or adop(on of a baby or child the month following 60 days of employment. • Loss of other healthcare coverage • Variable Hour (generally, non-managerial club employees • Eligibility for new healthcare coverage including welcome team, clean team, PTs, GEIs, SCFK In- • Marriage structors, MCs, etc.) - Employees who are expected to work • Divorce less than 30 hours per week are considered “Variable Hour” Please be aware that you have 31 days from the date of the and placed into a one-year wai(ng period when they are qualifying event to make any changes to your insurance and hired, called an ini(al measurement period (IMP) and if they submit the required suppor(ng documenta(on. If you do not sa(sfy the minimum hours requirement (average of 25 submit the documenta(on within the 31 days, then you will hours/week), they are eligible for health benefits on the first have to wait un(l the next Open Enrollment period to make of the 14th month following their hire date. Each year, em- changes which would be effec(ve on the first of the upcom- ployees in this category are measured again to determine ing calendar year. their eligibility status for the upcoming plan year. If you are a regular full-(me employee as defined above, you and your dependents are eligible for health plan coverage the first of the month following 60 days. If you are a variable hour employee as defined above, you will be placed into a one-year measurement period upon hire to deter- mine your eligibility for benefits (employees must average at least 25 hours/week.) AIer that, on an annual basis, your hours will be measured to determine if you are eligible for health cov- erage for the upcoming plan year. Your health benefits status will remain in effect for 12 months. For more specific examples, please refer to the detailed explana- (on on the company intranet.
Making the Most of Your Benefits Program Helping you and your family members stay healthy and making sure you use your benefits program to its best advantage is our goal in offering this program. Here are a few things to keep in mind. AN APPLE A DAY STAY WELL! Ea(ng moderately and well really does help keep the doctor Harder than it sounds, of course, but many health problems are away. Stay away from fat-heavy, processed foods and in- avoidable. Take ac(on—from ea(ng well, to geMng enough stead focus on whole grains, vegetables, and lean meats to exercise and sleep. Taking care of yourself takes care of a lot be the healthiest you can be. of poten(al problems. EMERGENCY ROOM ALTERNATIVES ASK QUESTIONS AND STAY INFORMED Did you know most ER visits are unnecessary? Use them Know and understand your op(ons before you decide on a only in a true emergency—like any situa(on where life, course of treatment. Informed pa(ents get be er care. Ask for limb, and vision are threatened. Otherwise, call your doc- a second opinion if you’re at all concerned. tor, your nurse line, or go to an Urgent Care clinic. You’ll save a lot of money and (me! GET A PRIMARY CARE PROVIDER Having a rela(onship with a PCP gives you a trusted person BE MED WISE! who knows your unique situa(on when you’re having a health Always follow your doctor’s and pharmacist’s instruc(ons issue. Visit your PCP or clinic for non-emergency healthcare when taking medica(ons. You can worsen your condi(on(s) by not taking your medica(on or by skipping doses. If your GOING TO THE DOCTOR? medica(on is making you feel worse, contact your doctor. To get the most out of your doctor visit, being organized and having a plan helps. Bring the following with you: • Your plan ID card • A list of your current medica(ons • A list of what you want to talk about with your doctor If you need a medica(on, you could save money by asking your doctor if there are generics or generic alterna(ves for your specific medica(on.
Medical Medical coverage provides you with benefits that help keep you healthy like preven(ve care screenings and access to urgent care. It also provides important financial protec(on if you have a serious medical condi(on. New TSI provides you with com- prehensive medical/Rx coverage through Aetna with the choice of three plans: Value Plan, Core Plan, and Premium Plan. All plans offer In-Network and Out-of-Network coverage. The Value plan is only offered to those employees earning less than $13.25/hr for ACA compliance purposes. However, an employee earning less than $13.25/hr may buy up to either the Core or Premium plan. Employees making over $13.25/hr can only select the Core or Premium Plans. Aetna Value Plan * Only available to employees Aetna Core Plan Aetna Premium Plan earning less Available to all benefit eligible Available to all benefit eligible than $13.25/hr with an op(on employees employees to buy up to Core and Premium plans Aetna Choice POS II Aetna Choice POS II Aetna Choice POS II In-Network In-Network In-Network Annual Deduc"ble $3,000 $2,000 $1,500 $6,000 $4,000 $3,000 Annual Out-of-Pocket Max $6,000 $5,000 $4,000 $12,000 $10,000 $8,000 Life"me Max Unlimited Unlimited Unlimited Coinsurance Employee pays 30% Employee pays 20% Employee pays 10% Office Visit $30 copay $30 copay $30 copay Primary Provider $50 copay $50 copay $50 copay Specialist Preven"ve Services Plan pays 100% Plan pays 100% Plan pays 100% Chiroprac"c Care $50 copay $50 copay $50 copay Diagnos"c Lab and X-ray Deduc(ble & Coinsurance Deduc(ble & Coinsurance Deduc(ble & Coinsurance Diagnos"c Complex Imaging Deduc(ble & Coinsurance Deduc(ble & Coinsurance Deduc(ble & Coinsurance Inpa"ent Hospitaliza"on Deduc(ble & Coinsurance Deduc(ble & Coinsurance Deduc(ble & Coinsurance Outpa"ent Surgery Deduc(ble & Coinsurance Deduc(ble & Coinsurance Deduc(ble & Coinsurance Urgent Care $50 copay $50 copay $50 copay Emergency Room $300 copay $300 copay $300 copay (copay waived if admi ed) (copay waived if admi ed) (copay waived if admi ed) *Please Note: 1) The Aetna Value Plan is only available to those earning less than $13.25/hour. Aetna Value Plan Aetna Core Plan Aetna Premium Plan Out-of-Network Out-of-Network Out-of-Network Annual Deduc"ble $6,000 $5,000 $5,000 $12,000 $10,000 $10,000 Coinsurance Employee pays 40% Employee pays 40% Employee pays 40% Annual Out-of-Pocket Max $12,000 $12,000 $12,000 $24,000 $24,000 $24,000 *Please Note: 2) Out-of-network claims are subject to deduc(ble + coinsurance; copays are not applicable.
Prescrip(on Drugs Prescrip(on drug coverage provides a benefit that is important to your overall health, whether you need a prescrip- (on for a short-term health issue like bronchi(s or an ongoing condi(on like high blood pressure. If you enroll in medical coverage, you will automa(cally receive coverage for prescrip(on drugs. Aetna Value Plan Aetna Core Plan Aetna Premium Plan In-Network Out-of-Network In-Network Out-of-Network In-Network Out-of-Network Prescrip"on Drug Deduc"ble $100 / $300 $100 / $300 $100 / $300 $100 / $300 $100 / $300 $100 / $300 Annual Out-of- Combined Combined Combined Combined Combined Combined Pocket Limit with medical with medical with medical with medical with medical with medical Pharmacy Generic $10 copay 30% of $10 copay 30% of $10 copay 30% of Preferred Brand $45 copay submi ed cost $45 copay submi ed cost $45 copay submi ed cost Non-preferred Brand $75 copay aIer copay $75 copay aIer copay $75 copay aIer copay Supply Limit 30 days 30 days 30 days 30 days 30 days 30 days Mail Order $20 copay $20 copay $20 copay Generic $90 copay $90 copay $90 copay Preferred Brand Not Covered Not Covered Not Covered $150 copay $150 copay $150 copay Non-preferred Brand 90 days 90 days 90 days Supply Limit Teladoc Teladoc gives you access 24 hours, 7 days a week to a U.S. board-cer(fied doctor through the convenience of phone, video or mobile app visits. Set up your account today so when you need care now, a Teladoc doctor is just a call or click away for only a copay of $47. To set up your account, follow the steps below: 1. Set up your account by phone or mobile app • Online: Go to Teladoc.com/Aetna and click “set up account.” • Mobile App: Download the app and click “ac(vate account.” Visit Teladoc.com/mobile to download the app. • Call Teladoc: Teladoc can help you register your account over the phone. 2. Provide Medical History • Your medical history provides Teladoc doctors with the informa(on they need to make an accurate diagnosis. 3. Request a Consult • Once your account is set up request a consult any(me you need care and talk to a doctor by phone, web, or mo- bile app
Dental Regular visits to your den(sts can protect more than your smile; they can help protect your health. Recent studies have linked gum disease to damage elsewhere in the body and den(sts are able to screen for oral symptoms of many other diseases including cancer, diabetes, and heart disease. New TSI gives you a choice between two dental plans, a DMO Plan and a PPO Plan. Aetna Dental DMO Plan Aetna Dental PPO Plan In-Network In-Network Out-of-Network Calendar Year Deduc"ble $0 $75 $75 (combined with in-network) $0 $225 $225 (combined with in-network) Annual Plan Maximum $1,000 (combined with in- Unlimited $1,000 network) Wai"ng Period Late entrant penalty applies In-network limita(on Diagnos"c and Preven"ve $0-$80 copay then plan pays Plan pays 80% Plan pays 80% 100% Basic Services See contract for fee schedule Plan pays 50% aIer deduc(ble Plan pays 50% aIer deduc(ble Major Services $6-$315 copay then plan pays Plan pays 50% aIer deduc(ble Plan pays 50% aIer deduc(ble 100% Orthodon"c Services See contract for fee schedule Plan pays 50% Plan pays 50% Orthodon(a $1,945 copay then plan pays $1,000 $1,000 (combined with in- Life(me Maximum 100% Unlimited Covered network) Covered Dependent Children Covered Not covered Not covered Full-(me Students Covered Reward Provision Program for DPPO Plan Only. Eligible for $200 Annual Maximum increase for obtaining ANY preven(ve services per each covered member. (Capped at three (mes). If no preven(ve services obtained, annual maximum will remain at current level. Does not apply to Orthodon(a services. Please Note: The DMO is not available in the following states: AL, AK, AR, HI, ID, LA, ME, MS, MT, NH, NM, ND, SC, SD, VT, WY
Vision Rou(ne vision exams are important, not only for correc(ng vision but because they can detect other serious health condi(ons. We offer you a vision plan through Vision Service Plan. VSP Vision Plan In-Network Out-of-Network Examina"on Benefit $10 copay then plan pays 100% $10 copay then reimbursement up to $45 Frequency 1 x every 12 months In-network limita(ons apply Materials $10 copay then reimbursement up to $45 $20 copay then plan pays 100% In-network limita(ons apply Eyeglass Lenses Single Vision Lens Bifocal Lens $20 copay then plan pays 100% of lens $20 copay then reimbursement up to $30 Trifocal Lens $20 copay then plan pays 100% of lens $20 copay then reimbursement up to $50 Frequency $20 copay then plan pays 100% of lens $20 copay then reimbursement up to $65 1 x every 12 months In-network limita(ons apply Frames Up to $180 plan pays (20% off amount over $180) Reimbursement up to $70 Benefit 1 x every 12 months In-network limita(ons apply Frequency Contacts (Elec"ve) Reimbursement up to $105 (in lieu of lenses and Up to $180 (in lieu of lenses and frames) Benefit frames) 1 x every 12 months Frequency 1 x every 12 months
Cost of Coverage New TSI helps to subsidize the benefit plans and pays for a por(on of your Medical coverage. Dental and Vision coverage is volun- tary and paid for in full by the employee. MEDICAL DENTAL —Voluntary Aetna Value* Only DMO Pay Per Period Per Year available to employees earning Employee Only $7.03 $182.78 less than $13.25/hr Pay Per Period Per Year with an op(on to Employee + 1 $12.54 $326.04 buy up to Core and Premium Plans Family $21.19 $550.94 Employee Only $51.72 $1,344.72 Employee + 1 $107.49 $2,794.74 Family $167.25 $4,348.50 DPPO Pay Per Period Per Year Employee Only $13.43 $349.18 Aetna Core Employee + 1 $25.59 $665.34 Available to all Pay Per Period Per Year benefit eligible employees Family $38.15 $991.90 Employee Only $81.16 $2,110.16 Employee + 1 $182.15 $4,735.90 Vision—Voluntary Family $283.46 $7,369.96 Pay Per Period Per Year Aetna Premium Available to all Pay Per Period Per Year Employee Only $2.29 $59.54 benefit eligible employees. Employee + 1 $4.60 $119.60 Employee Only $104.73 $2,722.98 Family $7.40 $192.40 Employee + 1 $219.71 $5,712.72 Family $340.38 $8,849.88 *Please note: 1) The Aetna Value plan is only available to those earning less than $13.25 / hour
Flexible Spending Account Flexible Accounts for health care and care can help you save money. The money you contribute to is not taxed, and you withdraw the money tax-free when paying for eligible It can poten(ally save or more on eligible and/or qualifying child and adult care In addi(on to the savings, you also benefit from using pre-tax dollars to pay for things such as medical and dental vision doctor and and day care Note: You not able to use your FSA to pay for most over the counter drugs and medicines unless you have a You not need a for and diabe(c supplies. HEALTH CARE The Health Care FSA allows you to put aside money before taxes are withheld so that you can pay for eligible medical, and vision that are not by any other you and your qualifying Due to IRS rules, the maximum amount you can contribute to a Health Care FSA in 2021 is DEPENDENT CARE The Care FSA allows you to put aside money before taxes are withheld so that you can pay to care for an eligible child or adult while you and your you are married) work, look for work, or a end college (this cannot be used for health care You can also contribute to this for care of a disa- bled You may contribute up to per year ($2,500 married and separately) on a before-tax basis to Care FSA in IMPORTANT FSA Keep in mind; Flexible Spending Accounts (FSAs) are typically “use-it-or-lose-it” accounts. Due to a recent IRS change, you may now rollover up to $500 in unused 2021 FSA contribu(ons to use for eligible expenses in 2022. You will forfeit any money above $500 leI in the account at the end of the plan year, so it’s important to carefully es(mate your con- tribu(on amount. COMMUTER BENEFITS PLAN Commuter Benefit Transit and Parking Plans are pre-tax benefit plans that are used to pay for the following: • Monthly Bus, Train or Metro Passes • Transporta(on between home and work in “Commuter Highway Vehicle” • Parking provided at or near your business premises or parking provided on or near a loca(on from which you commute to work. The IRS pre-tax maximum for Transit is $270/month. The IRS pre-tax maximum for Parking is $270/month. www.briweb.com
Life Insurance If you have loved ones who depend on your income for support, having life and accidental death insurance can help protect your family’s financial security. LIFE AND AD&D Basic Life Insurance pays your beneficiary a lump sum if you die. AD&D provides another layer of benefits to either you or your beneficiary if you suffer from loss of a limb, speech, sight, or hearing, or if you die in an accident. The cost of coverage is paid in full by the company. Coverage is provided by MetLife Inc. Employee Voluntary Life Rates 1 x Amount covered annual Basic Life Amount earnings up to a maximum of Monthly Bi-Weekly Annual Pre- $25,000 Age Cost Per Deduc"on mium $10,000 1 x Amount covered annual 24 & Under $0.50 $0.23 $5.98 Basic AD&D Amount earnings up to a maximum of $25,000 25 to 29 $0.60 $0.28 $7.28 30 to 34 $0.80 $0.37 $9.62 Voluntary Life 35 to 39 $0.90 $0.42 $10.92 Voluntary Life Insurance allows you to purchase addi(onal life 40 to 44 $1.00 $0.46 $11.96 insurance to protect your family’s financial security. Coverage is provided by MetLife Inc. 45 to 49 $1.60 $0.74 $19.24 50 to 54 $2.70 $01.25 $32.50 Employee Voluntary Life Increments of $10,000 up to 55 to 59 $4.30 $1.98 $51.48 Amount $100,000 60 to 64 $6.60 $3.05 $79.30 Spouse Voluntary Life Increments of $5,000 up to 65 to 69 $13.80 $6.37 $165.62 Amount $100,000, but not to exceed 70 to 74 $24.60 $11.35 $295.10 Dependent Child Voluntary Voluntary Spouse Life Rates $10,000 Life Amount Monthly Bi-Weekly Annual Age Cost Per Deduc"on Premium $10,000 Voluntary Spouse and Child Life benefits are only eligible for those employees who elect Voluntary Employee 24 & Under $0.55 $0.25 $6.50 Life themselves. 25 to 29 $0.55 $0.25 $6.50 Evidence of Insurability: Upon your ini(al eligibility date, 30 to 34 $0.64 $0.30 $7.80 you may elect up to 3x your base annual earnings (up to $100,000), with no medical ques(ons asked. You may also 35 to 39 $0.88 $0.41 $10.66 elect up to $25,000 for your spouse (not to exceed 100% of 40 to 44 $1.19 $0.55 $14.30 your elec(on), with no medical ques(ons asked. For elec- (ons over these guarantee issue amounts, you must com- 45 to 49 $1.74 $0.80 $20.80 plete an evidence of insurability form. 50 to 54 $2.77 $1.28 $33.28 During the annual open enrollment period, all elec(ons or 55 to 59 $5.02 $2.32 $60.32 increases require medical evidence. 60 to 64 $9.54 $4.40 $114.40 Beneficiary Reminder: Make sure that you have named a beneficiary for your life insurance benefit. It’s important 65 to 69 $16.14 $7.45 $193.70 to know that many states require that a spouse be named 70 to 74 $30.01 $13.85 $360.10 as the beneficiary, unless they sign a waiver. Voluntary Child Life Rate $1.30 per $10,000 benefit.
Short-Term Disability Insurance & EAP If you become disabled and cannot work, your financial security may be at risk. Protec(ng your income stream can provide you and your family with peace of mind. SHORT-TERM DISABILITY INSURANCE Short-Term Disability coverage pays you a benefit if you temporarily can’t work because of an injury, illness, or maternity leave. New TSI provides an op(onal salary con(nua(on plan through ShelterPoint. Under the Group STD Payroll Plan, you may receive replacement income for a period of up to 26 weeks in a 52-week period for a qualifying non-occupa(onal injury or illness. If you elect this op(onal benefit, you will receive 50% of your gross salary up to a maximum of $340 per week. STD benefits are available to eligible employees, except employees who reside in NY or NJ. Employees residing in these states have state mandated disability benefits. Weekly Benefit Amount Plan pays 50% of covered weekly Maximum Weekly Benefit $340 Benefits Begin ANer: Accident 7 days of disability Sickness 7 days of disability Maximum Payment Period* 26 weeks of disability *Maximum payment period is based on the first day you are disabled, not when benefits begin. EMPLOYEE ASSISTANCE PROGRAM New TSI provides an invaluable program for you to take advantage of, especially in (mes of emo(onal stress and financial worries. The EAP program provided through Aetna is available to all employees, dependents and members of your household, absolutely free, 24 hours a day and 365 days a year. It is strictly confiden(al. The phone number is 1-888-238-6232. Aetna has a professional staff of counselors that will guide you and help you deal with stress, addic(on, financial counseling, day- care issues, eldercare, anger management or just to provide you with resource informa(on for health and wellness just to name a few.
Benefit Resource Center A claim not paying? Has the insurance company told you that the claim is in process for the last two months? Call the BRC! We can work with the insurance carrier to iden(fy the reasons why the claim is not processing and work to get it paid. The BRC can also assist with benefit clarifica(on. We can answer ques(ons like: “Do I have mail order prescrip(on benefits?”, “How are physicals covered on my plan?”. Call a Benefit Specialist. We’d be happy to answer these ques(ons for you! Services denied? The Benefit Resource Center is here to help. Our experience has allowed us to become well versed in wri(ng ap- peal le ers. Give us a call. We’ll draI the appeal le er for you and submit it to the insurance company on your behalf. QUESTIONS? For general ques(ons regarding your benefit plans, please contact the Benefit Resource Center at 855-874-0835. You can also send an email to BRCSouth@usi.com. Did your telephone call to your insurance carrier leave you more confused? The Benefit Re- source Center (BRC) can help you understand what your insurance company is telling you. For more detailed ques(ons regarding benefits eligibility, health insurance, 401(k), PTO, etc., you can contact the Benefits Department directly at (914) 347-4009 extension #1477. For more specific ques(ons regarding claims we have included a lis(ng of all of our health and welfare vendors and their contact informa(on on the next page. Benefit Resource Center is a service provided by USI Insurance Services. Benefits Mobile App The USIeb app gives on-the-go access to all of your benefit and insurance policy details, HR contact informa(on and more! Our mobile benefits app provides a quick and simple way for you and your benefit plan par(cipants to access benefit summaries and other important informa(on about your group plans. The app also offers the ability to take photos of ID cards to store on the phone, as well as a way to easily locate carrier and HR contact informa(on—all in one place—24/7 and on the go. Our app is free, available for iPhone and Android and the benefits include: • BENEFIT INFORMATION The app gives employees access to all of their benefit plan informa(on and ID cards—all in one place. • ACCESS ID CARDS The app allows you to take and access images of your ID cards. Images are stored on the phone itself; no personal health informa(on is transmi ed or saved. • GETTING IN TOUCH The app provides you with a single loca(on to find contact informa(on for your Human Resources team and the Benefit Resource Center as well as insurance carriers. Search for ‘usieb’ and download the free app. AIer scrolling through the intro pages enter this code when prompted: 129098 for access to all benefit details.
401(k) 401(K) SAVINGS PLAN The New TSI Holdings, Inc. 401(k) Plan helps eligible employees save and invest for re(rement while receiving certain tax ad- vantages. You can defer between 1-100% of your pay up to an annual maximum of $19,500. The catch-up limit for employees aged 50 and older is $6,500 per year. You can choose how your contribu(ons are invested and a Roth (aIer-tax) op(on is available as well. Administra(ve and recordkeeping services for the 401(k) Savings Plan are provided by Principal Financial Group. You must be at least 21 years of age to par(cipate in the 401(k) Plan. All employees are eligible to par(cipate in the 401(k) plan on the first of the month following 90 days of employment unless they are under age 21 or reside in Puerto Rico. To enroll or make changes to your 401(k) contribu(on, visit www.principal.com or call 1-800-547-7754. For Assistance If you need to reach our plan is their contact informa(on: Plan Type Provider Phone Number Website Medical Aetna 1-800-962-6842 www.aetna.com Dental Aetna 1-877-238-6200 www.aetna.com Vision VSP 1-800-877-7195 www.vsp.com Medical and Dependent FSA Benefit Resource, Inc. 1-800-473-9595 www.briweb.com Basic & Supplemental Life/AD&D MetLife 1-800-638-6420 www.metlife.com Group Short Term Disability (STD) ShelterPoint 1-800-365-4999 www.shelterpoint.com www.resourcesforliving.com Employee Assistance Program (EAP) Aetna 1-888-238-6232 Username: Town Sports Password: EAP Commuter Benefits Benefit Resource, Inc. 1-800-473-9595 www.briweb.com Enrollment System Benefit Plan Manager 1-800-788-7558 www.benefitplanmanager.com Leaves of Absence Sedgwick 1-888-436-9530 h ps://(meoff.sedgwick.com
Key Terms MEDICAL/GENERAL TERMS Out-of-Pocket Maximum – The most you would pay out-of- Allowable Charge – The most that an in-network provider can pocket for covered services in a year. Once you reach your out charge you for an office visit or service. -of-pocket maximum, the plan covers Balance Billing – Non-network providers are allowed to charge 100% of eligible expenses. you more than the plan’s allowable charge. This is called Balance Preven"ve Care – A rou(ne exam, usually yearly, that may Billing. include a physical exam, immuniza(ons and tests for certain Coinsurance – The cost share between you and the insurance health condi(ons. company. Coinsurance is always a percentage totaling 100%. For PRESCRIPTION DRUG TERMS example, if the plan pays 70%, you are responsible for paying the remaining 30% of the cost. Brand Name Drug – A drug sold under its trademarked name. A generic version of the drug may be available. Copay – The fee you pay to a provider at the (me of service. Generic Drug – A drug that has the same ac(ve ingredients as Deduc"ble – The amount you have to pay out-of-pocket for ex- a brand name drug, but is sold under a different name. Gener- penses before the insurance company will cover any benefit ics only become available aIer the patent expires on a brand costs for the year (except for preven(ve care and other services name drug. For example, Tylenol is a brand name pain reliever where the deduc(ble is waived). commonly sold under its generic name, Acetaminophen. Explana"on of Benefits (EOB) – The statement you receive from Dispense as WriRen (DAW) – A prescrip(on that does not the insurance carrier that explains how much the provider billed, allow for subs(tu(on of an equivalent generic or similar brand how much the plan paid (if any) and how much you owe (if any). drug. In general, you should not pay a bill from your provider un(l you have received and reviewed your EOB (except for copays). Maintenance Medica"ons – Medica(ons taken on a regular basis for an ongoing condi(on such as Family Deduc"ble – The maximum dollar amount any one family high cholesterol, high blood pressure, asthma, etc. Oral con- will pay out in individual deduc(bles in a year. tracep(ves are also considered a Individual Deduc"ble – The dollar amount a member must pay maintenance medica(on. each year before the plan will pay benefits for covered services. Non-Preferred Brand Drug – A brand name drug for which In-Network – Services received from providers (doctors, hospi- alterna(ves are available from either the plan’s preferred tals, etc.) who are a part of your health plan’s network. In- brand drug or generic drug list. There is generally a higher co- network services generally cost you less than out-of-network payment for a non-preferred brand drug. services. Preferred Brand Drug – A brand name drug that the plan has Out-of-Network – Services received from providers selected for its preferred drug list. Preferred drugs are gener- (doctors, hospitals, etc.) who are not a part of your ally chosen based on a combina(on of clinical effec(veness health plan’s network. Out-of-network services generally cost and cost. you more than in-network services. With some plans, such as Specialty Pharmacy – Provides special drugs for complex con- HMOs and EPOs, out-of-network services are not covered. di(ons such as mul(ple sclerosis, cancer and HIV/AIDS. Out-of-Pocket – Healthcare costs you pay using your own mon- Step Therapy – The prac(ce of star(ng to treat a medical con- ey, whether from your bank account, credit card, Health Reim- di(on with the most cost effec(ve and safest drug therapy and bursement Account (HRA), Health Savings Account (HSA) or Flexi- progressing to other more costly or risky therapy, only if nec- ble Spending Account (FSA). essary. DENTAL TERMS Major Services – Generally include restora(ve Basic Services – Generally include coverage for fillings and oral dental work such as crowns, bridges, dentures, inlays and surgery. onlays. Diagnos"c and Preven"ve Services – Generally include rou(ne Orthodon"a – Some dental plans offer Orthodon(a services cleanings, oral exams, x-rays, sealants and fluoride treatments. for children (and some(mes adults too) to treat alignment of Most plans limit preven(ve exams and cleanings to two (mes a the teeth. Orthodon(a services are typically limited to a life- year. (me maximum. Endodon"cs – Commonly known as root canal therapy. Periodon"cs – Diagnosis and treatment of gum disease. Implants – An ar(ficial tooth root that is surgically placed into Pre-Treatment Es(mate – An es(mate of how much the plan your jaw to hold a replacement tooth or bridge. Many dental will pay for treatment. A pre-treatment es(mate is plans do not cover implants. not a guarantee of payment
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