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New heights of success for Tonga's aviation and tourism Semisi Taumoepeau - the ...
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New heights of success for Tonga’s aviation and tourism

Semisi Taumoepeau
Auckland Institute of Studies

  Abstract
  Tourism is the main economic sector for Tonga, generating more than 100
  million Tongan pa’anga (dollar) (TOP) in tourism expenditures in 2015 to
  the Kingdom’s economy (Tonga Reserve Bank estimates, January 2016).
  However the industry remained stagnant during the decade 2003-2013,
  caused primarily by a combination of political instability and events. The
  demise of the national carrier, Royal Tongan Airlines, in 2004 put aviation
  in Tonga on hold, resulting in very limited regional and no domestic
  services for a few months. Political unrest and the subsequent burning of
  the capital city, Nuku’alofa, in 2006 added more problems to Tonga’s
  struggling economy. The global recession of 2009 greatly affected travel
  demand to the region, Tonga included. Lack of aviation and tourism
  infrastructure development during the period was another concern.

  Recent grants from various international agencies for major much-needed
  infrastructure projects, political reforms, changes in key policies,
  introduction of low cost carrier services operating under new air services
  agreements, all played a pivotal role in the recovery effort. Recent hotel
  rooms’ expansion and overall improvements to the tourism industry,
  complement development in the aviation front.

  This study evaluates these issues, strategies and policies, based on recent
  analysis of government aviation policies, assessment of infrastructure and
  development projects, and the industry investment and development
  plan. Recent consultation and workshops were conducted in Tonga on
  these issues, with stakeholders both within the public and private sector.
  Events that may have been responsible for the stagnant period in aviation
  and tourism in Tonga from the decade 2003-2013 were analysed, shedding

__________________________________________________________________________________________
         Open Journal of International Education, volume 1, number 2, 2016. ISSN 2537-7302
                                        crie.org.nz/journal.htm
  © Centre for Research in International Education, Auckland Institute of Studies, Auckland, New
                                                Zealand
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  new information on the road to recovery. The outcome is that Tonga’s
  aviation and tourism sector looks set to take off in the near future.

  Keywords: tourism development,               infrastructure    development,
  government policies, aviation growth

  A list of acronyms used is at the end of this article.

Introduction
This study evaluates issues and policies that may have acted as barriers for
the growth of the aviation sector in Tonga during the decade 2003-2013.
Tourism development went through a similar stagnant period as well. This
was partly caused by the associated aviation crisis, as well as other factors
such as the lack of capital and infrastructure investment in the tourism
industry, and other policies and political issues that seem to affect tourism
growth. However, recent changes in policies, strategies, political
restructuring, and increased infrastructure development seem to overcome
barriers, showing some early positive signs of growth both in aviation and
tourism. Barring any more national and global shocks (such as natural
disasters and economic recessions), tourism and aviation are both set to take
off up to 2020.

On the regional scene, most Pacific Island Countries (PICs) give top priority
to tourism development as it appears to be the only economic sector offering
long-term potential for growth. Possibilities for economic growth in nearly
all PICs are limited because they are small in size and population, are
geographically isolated (see Figure 1), lack natural resources, have under-
developed infrastructure, and their domestic markets alone do not justify
frequent air traffic. As a consequence, airlines, who are the main distributors
of tourists in the region, cannot make economies of scale and operate with
low load factors, making airline operations even more economically
unsustainable (Taumoepeau & Kissling, 2008; Murray, Murray &
Taumoepeau, 2010). Problems are compounded because in developed
countries, the source of most PIC tourists, airport charges are high, as are
costs of fuel, spare parts, and replacement aircraft, whether leased or
purchased. In view of such constraints, Pacific Island airlines options are thus
limited. Partnerships with regional airlines are one possibility, while another
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is to facilitate low cost carrier (LCC) services (such as was the case in Samoa
in the early 2000s) and a move from a bilateral regime towards a more liberal
aviation policy. At the national level, governments, for a variety of reasons,
are often unable to put in place the appropriate aviation policies with
associated infrastructure. Tourism flourishes once there is a conducive
aviation environment in place as in the case of Fiji aviation.

Figure 1: Map of the Tongan Islands in the South West Pacific

      Source: Tonga on the Millennium Development Goals, (2015)
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Tourism and aviation
Tourism in the region depends on a viable air transportation system for its
continual growth. Needless to say, Tonga’s air transport sustainability relies
heavily on a growing tourism sector (Tonga Ministry of Transportation,
2015). These two sectors for more than a decade (2003-2013) went through a
stagnant period mainly caused by a combination of factors such as low
investment in the tourism sector, the costly operation of the national carrier
(Royal Tongan Airlines) at the time followed with the cessation of operation
in 2004, and the subsequent costly aftermath left by the national carrier exit.
Both regional and domestic services became very unstable with temporary
licenses issued to several airlines. These were coupled with deteriorating
aviation and airport infrastructure, and the need to modernise traditional
bilateral air services agreements1 with neighbouring countries.

Taumoepeau (2015) highlighted some of the reasons why many airlines in
the region (Tonga included) were not financially sustainable (and others
have gone bankrupt). They included remoteness and length of distances
between islands and airfields; limited size of the markets and low volume;
very high operational costs and aircraft leasing; restrictions on Sunday
operations of some airports and air services; high airport charges;
traditionally low load factor; and some necessary thin sectors were not
economically sustainable.

These regional airlines are very sensitive to economic fluctuations and high
oil prices. Most Pacific airlines pay major expenses such as aircraft leasing,
spare parts and maintenance costs and fuel in the strong US currency, but
their earnings are in very soft currencies in the region. A direct result is a
very low profit margin for Pacific airlines. Given the unique features of air
services in the region, and for airlines to be economically sustainable and to
support the viability of airports, the aviation sector demands flexibility in
operational hours, scheduling, and to dovetail to mainstream traffic demand.

Arrival of low cost carriers
During the past few years, the LCCs2 such as Pacific Blue (Virgin Australia),
Jetstar and Air New Zealand (operating a similar model since it merged with
its low-cost subsidiary Freedom Air) have played a significant role in
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bringing the Visiting Friends and Relatives (VFR) market segment and
leisure traffic to the islands of the South Pacific.

The increased visitor numbers to these islands not only translate into a
significant and tangible return to the community through increased tourism
and economic benefits, they have also prompted renewed interest from
developers keen to invest in infrastructure, such as in hotel chains, to support
the growing tourist numbers in the region. Figure 2 shows the immediate
impact of the LCC model on visitor numbers to Tonga from the main market
countries, Australia and New Zealand, when Pacific Blue started flying into
Tonga, resulting in a sizeable increase in air visitors. However, political
instability and the 2006 riot in Nuku’alofa slowed down travel traffic until
the 2008 Royal Coronation which gave an incremental rise in tourism during
that year.

Figure 2: Australia and New Zealand short-term departures to Tonga

Source: Australia and New Zealand Statistics Report

Domestic air services: A decade of uncertainty
Since the demise of the national carrier in 2004 and the associated grounding
of the domestic service for many months, tourism in the outer islands of
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Tonga has ceased. A sustainable domestic air service to the outer islands of
Vava’u, Ha’apai, Eua, Niuatoputapu and Niuafo’ou (see Figure 1 for the
islands’ geographical positions) is essential for both tourism and to facilitate
economic activities. Several airline companies, under some hastily arranged
services agreements, came in to fill the vacuum left by the national carrier.
However, they were confronted with several problems in aviation
regulations, the wrong types of aircrafts for some routes and small existing
runways, and other technical and economic problems. The domestic air
services were struggling to operate financially, with escalating fuel prices
and rising operational costs from its fleet of different aircraft and a stagnant
domestic and tourism market.

Tongan domestic air services thus went through a decade of uncertainty
from 2003 to 2013. Routes were operated by several airlines, with different
types of old aircraft, after the collapse of Royal Tongan Airlines in 2004.
Operators such as Fly Niu, Peau Vava’u and Airlines Tonga came into
operation between 2004 and 2008. Each airline would cease operation after
flying for a couple of years. In April 2008, Chathams Pacific, a subsidiary of
Air Chathams Ltd, commenced operation domestically and by September of
the same year became the sole air service operator. The airline served six
airports: Vava’u, Ha’apai, ‘Eua, Niuatoputapu and Niuafo’ou. Chathams
Pacific has a fleet of six aircraft-one Convair CV580 and one Metroliner
(operating to Vava’u), one DC3 (operating to Ha’apai), two Queen Airs (to
Niuafo’ou and Niuatoputapu), and one Islander (operating to ‘Eua). With
such a mix of different types of aircrafts, fleet maintenance and operations
were not without logistical problems.

Real Tonga took over the domestic services previously operated by
Chathams Pacific in 2013. This airline started up with two aircraft, MA604
and Y125 aircraft donated by China to the Tongan Government. The use of
the MA60 generated controversy in both Tonga and New Zealand due to the
lack of a suitable and satisfactory certification process in accordance with the
regional Pacific Aviation Safety Organisation (PASO) and the New Zealand
Civil Aviation Authority rules and procedures. Consequently, the New
Zealand government issued a travel advisory, warning against air travel in
Tonga, which did not help tourism at all. As a result of this, tourist numbers
dropped, particularly on the outer islands, where the reduction in the
number of tourists had a significant impact on the local economy. In 2014,
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the controversy with the MA60 was partly settled with Real Tonga
purchasing two Jetstream 32 aircrafts; they have since returned the MA60 to
the Chinese government. At the same time, Air Pacific (renamed Fiji
Airways, FJ) announced their plan to fly domestically within Tonga and also
operate their ATR726 directly between Nadi and Vava’u.

As discussed in the earlier section, the international tourist demand for
Tonga as a holiday destination slowed down considerably during the period
2003-2013, mainly caused by the demise of the national carrier, Royal Tongan
Airlines in 2004, uncertainty in the situation of the domestic air service,
political instability, global recession and fuel price fluctuations, which seems
to affect Tonga more than the other island economies, and a lack of suitable
infrastructure, and new tourism investment in the sector. The overall number
of air arrivals remained stagnant at just under the 50,000 level during those
years, even though the LCC services started servicing the islands, Tonga
included. The average national annual hotel room occupancy was estimated
to be under 50% (Tonga Ministry of Tourism, 2013).

Despite the benefits, and emphasis on various strategies and plans, that these
two sectors (and the only financial saviour within the immediate horizon)
bring to the country annually, their specific and unique requirements seemed
to be neglected during the early 2000s. More foreign exchange for the
country, more revenue for the government departments and the ability to
create more jobs for Tongans could have been achieved.

The stringent enforcement of the Sunday closing law in relation to
transportation serving the general public and tourists alike is
counterproductive to the effort of the people of Tonga and Government to
improve the economy of the Kingdom, with perhaps minimum impact on
the essentials of Christian principles. Travelling on weekends (especially on
Sundays) for religious purpose is practised in all countries of the world.
Views expressed by some church leaders consulted seemed to favour the
easing up of restrictions on both land and air transport, to enable and
facilitate movements of Tongans and visitors alike.

It was estimated that the opportunity cost to the Tongan economy, due to the
restrictions on Sunday transportation, exceeds TOP100 million annually
(Taumoepeau, 2012).
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In a previous study (Graham, Papatheodorou, and Forsyth, (2008),
stakeholders were surveyed (n=820 passengers) in Tonga on their perception
on why they think domestic air services are important for Tonga. Nearly two-
thirds (64%) ranked economic development as the highest priority. Figure 3
summarises the findings from the survey. It can be seen clearly from this
national survey that the majority of the population wish to see Tongan
aviation policy work towards the improvement of the economy, and to
facilitate domestic and international travel connections with the general
public.

Figure 3: Tonga air services essentials for economic growth
                                                      Reasons for an air service

                          350

                          300

                          250

                          200
       No. of responses
                          150

                          100

                           50

                            0
                                Improve Economy Emergency cases     Enable Links   Public utility   Family Reunion
                                                                                     service

Upgrading of Tongan airports
Aviation and airports in Tonga were under the Ministry of Aviation until
2007. The Tongan Government went ahead and established a commercially
run Tonga Airports Limited in 2007, under the governing legislation of the
Public Enterprises Act 2002 (Kissling, 2002), and the authority granted under
section 5 of the Civil Aviation Act 1990. Tonga Airports Limited (TAL) (2015)
operates the six airports of Tonga, and is accountable to the standards and
regulations of the Civil Aviation Act 1990, to New Zealand Civil Aviation
laws and the International Civil Aviation Organization guidelines. During
the period from 2010 onwards, major improvements have been witnessed.
New navigational instruments and equipment have been installed or
acquired, such as a new Precision Approach Path Indicator (PAPI), back-up
emergency generators for Fua’amotu and Vava’u, a new Category 8 Rescue
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Fire vehicle, new navigational equipment DVOR/DME7, as well as funding
to support major runway projects at Fua’amotu, Vava’u and Ha’apai
airports. A regulatory compliance milestone was the Part 139 aerodrome
certification, vital to their safety management system. These are some
examples of ongoing investment and very high cost maintenance operation
going on weekly at the six airports throughout Tonga.

Another development was that TAL was able to collect the upper airspace
charges8, and this goes towards the running and technology to support the
service. When TAL was set up, it was also used to offset the outer island
operations. Tongan aviation has been a signatory to ICAO and PASO, and is
committed to its aeronautical roles and responsibilities, and the continual
upholding of safe and reliable aviation practices in Tonga and in the region.
The Tonga Transport Sector Consolidation Project (TTSCP), sponsored by the
World Bank, has identified the aviation and airport sector as a priority area,
in recognition of the key role of air transport in the economic future of Tonga.
Extension of opening hours, by allowing Sunday flights internationally and
domestically, will certainly attract new flights, additional tourism traffic and
higher expenditure from visitors as well as generating much needed revenue
for TAL, which will certainly help with the maintenance and continual
upgrading of airfields.

The consolidation phase
Recently, Tonga has been in the forefront of some major improvements and
changes to its aviation policies, and restructured its Aviation Ministry,
Airport Authority and infrastructural development. It has opened up some
traditional air services agreements, becoming more flexible dovetailing to
market demand. This has encouraged LCCs to enter the market, and
improvement in air services (in capacity, frequency and new routes) and
privatisation of the domestic air services. There have been generous
injections from the Asia Development Bank (ADB), the World Bank and
other international and bilateral aid organisations for infrastructure
development (more than US$60 million), and for the completion of the
submarine cable system (827 km long) from Fiji in June 2013. Upgrading of
the main Fua’amotu international airport and all the outer islands’ airports,
airport building infrastructure, runway strengthening and widening,
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improved navigational aids, as well as the establishment of commercially
oriented organisational structures, have taken place.

However, recent commencement of the Fiji Airways twice weekly service
from the Nadi gateway to the tourism capital of Tonga, Vava’u is bound to
increase tourism and more visitors for the Vava’u whale-watch attractions.

Table 1 shows number of tourism arrivals breaking the 50,000 threshold in
2014, resulting in a 7% growth rate as compared to the average growth rate
of 1-2% during the past 10 years. All other key tourism indicators are
showing signs of improvements and the industry consolidating.
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Table 1: Tonga tourism key indicators9

                                         2011    2012    2013    2014    2015
Air visitors                          46,000 47,500 48,200 50,000 55,000
Excursionists                         20,500     8,000   9,400 12,000 14,000
Air arrivals (visitors, VFR and
                                      68,400 57,200 59,700 70,200 88,185
returning residents)
Yacht arrivals                           1,800   1,800   2,000   2,200   2,400
National hotel room occupancy             45%     45%     45%     45%     48%
Tourism/Travel receipts
                                          56.0    68.7    83.3    64.4   100.0
(TOP in millions)
Jobs (est)
                                         1,800   1,900   2,050   2,100   2,500
(Direct and indirect employment)
Estimated economic benefits from
the tourism industry to Tonga (TOP
                                          90.0   110.0   133.0   103.0   160.0
millions)
(economic multiplier of 1.6)
Travel & Tourism GDP Total
                                           10      12      15      17      20
contribution estimates (%)
Sources: Taumoepeau (2015), Tonga Reserve Bank (2015), Tonga Ministry of
Tonga (2013), Tonga on the Millennium Development Goals, (2015)

An analysis of the current source markets for Tongan tourism shows that
both New Zealand and Australia will continue to be the main suppliers of
tourism and VFR traffic for Tonga up to 2020. Figure 4 shows that, with direct
and frequent services (a total of ten flights a week) from the gateways of
Auckland and Sydney, served by both Air New Zealand and Virgin
Australia, a major portion of the tourist market (70%) comes from these two
countries.
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Figure 4: Air visitors from key markets 2014- 2015

                                 Air Visitors from Key Markets
         30,000

         25,000

         20,000

         15,000

         10,000

          5,000

              -
                   Australia    New        USA      Europe   Asia        Pacific   Others
         (5,000)               Zealand           2014   2015  %

Source: Tonga Tourism Authority, 2015

Associated increases both in the level of tourist expenditures and
contribution to the local economy in 2015 were recorded as shown in Figure
5.

Figure 5: Tourism receipts and economic impact (TOP million)

                          Tourism Receipts and Economic Impact
                                      (ToPmillion)
        180
        160
        140
        120
        100
         80
         60
         40
         20
          0
                   2011             2012                2013            2014            2015

                                     Tourism Receipts      Economic Impact

Source: Tonga Tourism Authority, 2015
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Figure 6 highlights how political situations and various events during the
period 2003-2013 have affected the level of inbound traffic into Tonga,
depicting a decade of fluctuation of tourism arrivals.

Figure 6: Air visitors fluctuation 2003-2016

                                Air visitors fluctuation 2003-2016
      70000
                                                                                  2015
                                              2008 Coronation                     Coronation
      60000
                         LCC services
      50000

                                                       Global      Aviation
      40000                                                        deregulation&commercialisation,
                                                       Recession
                Political                                          Infrastructure dev.,capacity
                                        Nukualofa                  increase,new routes
                Instability,
      30000     aviation
                                        Riot
                regulated,
                demise RTA&
      20000     domestic airlines

      10000

          0
              2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

      Source: Analysis and compilation of events by the author

The important events are:
1 Political and aviation instability, 2003-2006. The Nuku’alofa riot of 2006,
  the commencement of the democracy movements from the Monarchy
  system, the demise of the national airline (Royal Tongan) which grounded
  all the domestic services throughout Tonga caused widespread unsettled
  problems in the country with people blaming the government at the time
  for mismanaging the affairs of the national airline which was seen to be
  performing well at the beginning of the new millennium.
2 Introduction of the LCC services 2005-2007
3 The Royal Coronation 2008.
4 The Global Recession 2009-2010
5 The Consolidation of services, infrastructure, capacity and frequency
  improvement
6 The Royal Coronation 2015 and the Development phase.
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Development phase
As early as 2013, the tourism sector, has shown signs of some growth, guided
by the TRIP Consultants, (2013) Recent data and projections show signs of
tourism recovery; this is based on several recent reports, including Tonga
Tourism Statistics (2012-2015; see Tonga Tourism Authority, 2015), Tonga
Ministry of Labour, Commerce and Industries (March 2015), as well as most
recent analysis and consultation meetings with key stakeholders during
January 2016 both in Nuku’alofa and in Vava’u.

The tourism sector has achieved an unprecedented level of TOP100 million
in 2015 from travel and tourism receipts as estimated by Tonga Reserve Bank
(2015). More than 55,000 air visitors and 24,000 cruise ship excursionists
arrived at the Kingdom during 2015 with encouraging forecasts for the next
few years. The recent Royal Coronation of their Majesties in July 2015 gave
tourism another increase during the year. A 125-room four-star Tanoa
International Dateline hotel (former Dateline hotel) is being renovated and
expanded along the waterfront of Nuku’alofa, in addition to the 85-room
four-star Scenic Hotel property at Fu’amotu airport, which is expected to be
completed by 2016, boosting additional international hotel room stock by
more than 200 rooms in Tongatapu, thus paving the way for more tourism
benefits for the Kingdom. Other recent key developments in the tourism
industry include the completion of the Vuna wharf cruise ship terminal, the
establishment of the private sector-led Tourism Authority in 2013, and the
building of several smaller resorts and lodges. Tourism contributions to the
GDP have increased steadily from about 10% in 2010 to more than 20% in
2015 (Tonga on the Millennium Development Goals, 2015).

The open sky policy with New Zealand, arrival of low-cost operations
operated by Virgin Airlines (initially under Pacific Blue), and lately aviation
infrastructure development projects in place, airfield development
throughout Tonga, and commercialisation of the aviation service at the
airports have paved the way for a more commercially oriented aviation
industry (Taumoepeau, 2010a, Taumoepeau, 2013) . The creation of a private
sector-led Tonga Tourism Authority for marketing and product
development, and the establishment of a Ministry of Tourism has
streamlined effort to focus primarily on issues to further development and
make more resources available to open up the tourism sector for more
investment. By the end of 2016, more than 90 licensed accommodation
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facilities with approximately 1,000 rooms (Tonga Mark one-star to four-star
facilities) will be in operation. Recent completion of the new cruise ship
terminal (Vuna wharf) has managed to attract more ships to Tonga during
the past 2 years (Figure 7).

Figure 7: Vuna wharf cruise ship terminal

Photograph: Tonga Tourism Authority 2015

The completion of the Tonga Mark quality system in 2015, setting a star
rating system and improving the quality and services in the tourism
industry, should provide the platform for improved services and standards
(Tonga Tourism Authority, 2015). Another milestone witnessed in early 2016
was the upgrading (strengthening and widening) of the runway and turning
apron at Fu’amotu airport, thus enabling Air New Zealand’s Boeing 777-200
(312-seater) to land in Tonga (Figure 8). This increases the capacity (Table 3)
from Tonga’s most important gateway, Auckland International Airport. The
number of weekly flights to Fua’amotu airport has increased from 13 flights
a week in 2011 to 20 flights weekly in 2016 (Table 2).
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Figure 8: Air New Zealand B777 arrives at Fua’amotu Airport, 1 April 2016

Photograph: Tonga Tourism Authority 2016

Table 2: Number of airplane seats per sector per week, April 2016

      Flights                   DJ/VA     NZ       FJ    Ave. no. seats
                                                          (20 flights)
      From AKL                   360     1,100                 1,460
      From SYD                   360                            360
      From SUV                                    120           120
      From NAN/VAV/TBU                            300           300
      Total                      720     1,100    420          2,240

It is confidently expected that this will enhance tourism arrivals from the
Auckland gateway (the biggest South Pacific hub for international visitors)
by at least 10% annually for the next five years. The increased seat and cargo
capacity is beneficial to the industry, especially during the peak periods.

Aviation and tourism set to take off
With development projects completed, and the ongoing improvements and
investment, it is confidentially forecast that the total air arrivals to the
Kingdom could exceed 140,000 and air visitors 86,000 by the end of 2020
(Figure 9). These arrival figures would mean expenditures could reach an
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unprecedented level of TOP 160 million and the economic impact on local
economy could exceed TOP 258 million. As usual, the forecast could improve
or decrease depending on other variables including natural disasters, global
economies, fuel price fluctuation, ongoing government policies and the level
of investment both from the public and private sector, and also on the
political stability of the country.

Figure 9: Total air arrivals and visitors forecast for 2020

                       Total Arrivals and Visitors
 160,000

 140,000

 120,000

 100,000

  80,000

  60,000

  40,000

  20,000

      0
                             Total arrivals visitors
           2012 2013 2014 2015 2016 2017 2018 2019 2020
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Figure 10 shows the steady tourism expenditures and impact on the local
economy 2013 - 2020.

Figure 10: Tourism expenditures and impact 2013 – 2020

        Tourist Expenditures & Contributions to the Local
              Economy (Tongan Paanga in millions)
 300

 250

 200

 150

 100

  50

   0
                             expenditures    economy
       2013   2014   2015   2016   2017     2018  2019   2020

Future studies
In order to try and maintain this growth momentum, new strategies and
policies conducive for further growth need to be investigated and monitored.
These include the possibility of applying strategies that seem to work in
Tonga to other neighbouring and similar tourism destinations. Guidelines
and strategies for sustainability must be updated, for both the aviation and
tourism sector in Tonga. Future projects and expansion programmes should
dovetail to the current regional and global strategies for mitigation of
adverse and environmental impacts caused by rising sea level and global
warming effects, especially in coastal areas. Sustainable management for
both aviation and tourism ought to be on the priority list for all PICs in the
South Pacific. The PICs’ economies, after all, depend heavily on sustainable
management of natural resources, which are at the heart of tourism
development in the future, not only for Tonga but also for the whole South
Pacific region.
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Notes
1 Traditionally bilateral air services, under the International Civil Aviation
  Organisation (ICAO) protocol, between Tonga and her neighbouring
  countries (including New Zealand and Australia) were in place to look
  after Tonga’s national carrier rights. With the demise of the national
  carrier, Tonga recently moved towards multilateral and open sky policies
  to facilitate more services from foreign carriers such as Air New Zealand,
  Fiji Airways and Virgin Australia.
2 The economic crisis of the early 1990s has partly forced some of the
  countries to liberalise their bilateral aviation policies and started a
  revolution in the global aviation market. It effectively opened up new air
  services and removed government control (Doganis, 2006; Taumoepeau,
  2010b). Countries were quick to recognise the potential commercial
  benefits from the market deregulation process (Graham et al, 2010). The
  LCC model tends to overhaul and simplify processes, such as one-type
  aircraft fleet structure, higher aircraft utilization and lower distribution
  costs to improve efficiency.
3 The Douglas DC-3 is a fixed-wing propeller-driven airliner built in the
  1940s, can carry 20 passengers and is hardly used nowadays. Its lasting
  effect on the airline industry and World War II makes it one of the most
  significant transport aircraft ever made.
4 The Modern Ark 60 is a turboprop-powered airliner produced by
  China's Xi'an Aircraft Industrial Corporation under the Aviation
  Industry Corporation of China (AVIC).
5 The Harbin Y-12 is a 19-passenger high wing twin-engine turboprop
  utility aircraft built by the Harbin Aircraft Industry Group (HAIG).
6 The ATR 72 is a twin-engine turboprop short-haul regional airliner
  manufactured by the French-Italian aircraft manufacturer ATR. It has
  been typically employed as a regional airliner. Successive models of the
  ATR 72 have been introduced. A single aircraft can seat up to 78
  passengers in a single-class configuration.
7 DVOR/DME refers to a combined radio navigation station for aircraft,
  which consists of two radio beacons, placed together, a VHF
  omnidirectional range (VOR) and distance measuring equipment (DME).
  VOR produces an angle between the station and the receiver in the
  aircraft, while DME does the same for range.
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8 A regional agreement with Fiji and New Zealand was responsible for the
   airspace charges being collected on a regional basis by them, before TAL
   was set up.
9 Definitions:
    Air visitors are defined under the UNWTO to include air visitors
      arriving in Tonga for leisure, business, visit friends and relatives and
      for other purposes, but not for permanent employment or migration in
      Tonga
    Excursionists are visiting passengers on cruise ships staying for less
      than 24 hours (they normally do not use accommodation facilities but
      they utilise facilities and services)
    Air arrivals are all international passengers who disembark at any
      airport and consist of air visitors and returning residents.
    Tourism/Travel receipts are defined and provided by the Reserve
      Bank. An economic multiplier ratio of 1.6 has been used (Milne, 2008)
      to give estimates of the economic impact of tourism based on official
      tourism expenditure data.
10 Airlines during the high season may change the aircraft seat configuration
   or fly a bigger capacity aircraft to accommodate demand, for example, a
   switch from A320 to a B767 or 777 in the case of Air New Zealand and
   from an ATR72 to a B737 in the case of Fiji Airways.

List of acronyms
ADB         Asian Development Bank
AKL         Auckland, New Zealand
AVIC        Aviation Industry Corporation of China
DJ          Pacific Blue/Virgin Blue
DME         Distance measuring equipment
DVOR        Doppler VHF omnidirectional range is a navigational aid that is
            used to help the aircraft The Doppler VOR is the second
            generation VOR, providing improved signal quality and
            accuracy.
FJ          Fiji Airways
GDP         Gross Domestic Product
HAIG        Harbin Aircraft Industry Group, China
ICAO        International Civil Aviation Organisation
LCC         Low Cost Carriers
MA60        Modern Ark 60 (Chinese made aircraft)
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NAN         Nadi, Fiji
NZ          Air New Zealand
PAPI        Precision Approach Path Indicator
PASO        Pacific Aviation Safety Organisation
PICs        Pacific Island Countries
RTA         Royal Tongan Airlines
SUV         Suva, Fiji
SYD         Sydney, Australia
TAL         Tonga Airports Limited
TBU         Tongatapu, Tonga
TOP         Tongan Paanga (1 TOP=US.50cents)
TTSCP       Tonga Transport Sector Consolidation Project
UNWTO       United Nations World Tourism Organization
VA          Virgin Australia
VAV         Vava’u, Tonga
VFR         Visiting Friends and Relatives
VOR         VHF omnidirectional range
WB          World Bank

References
Doganis, R. (2006),The Airline Business, 2nd ed., New York: Routledge.
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Kissling, C. (2002), Transport and communications for Pacific microstates: Issues
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     the University of the South Pacific.
Milne, S. (2008). The impact of tourism development in small Pacific island
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Taumoepeau, S. (2010a). Impact of low cost airlines on Pacific island economies.
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    (NZTHRC) Biannual Conference, AUT University, Auckland, 24–26
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