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Money Matters At Your Fingertips
A list of resources and supports
Resources available to you online, by phone
and in your community.
A project of the Antigonish Women’s Resource
Centre & Sexual Assault Services Association
Project funded by the TD Financial Literacy Grant Fund
1
Information About This Resource Book
Editor: Tara Webb, BSW, SWC
Financial Literacy Project Coordinator This booklet contains a list of resources to help you achieve greater
Printed: May 2013 financial well-being. It includes organizations in your community, as well
as government and non-government organizations and programs available
For further copies please contact the across Nova Scotia and across Canada.
Antigonish Women’s Resource Centre &
Sexual Assault Services Association This booklet covers Antigonish County, Guysborough County, Richmond
County and Inverness County up to the Town of Inverness.
Suite 204, 219 Main St
Antigonish, NS B2G 2C1 The first section - Pages 5 to 13 - lists the organizations by topic. You can
(902) 863-6221 use this section to find out which organizations and programs might be of
or interest to you.
antig.women@ns.sympatico.ca
www.antigonishwomenscentre.com The second section - Pages 14 to 39 - lists the same organizations in
alphabetical order, along with contact information and a short description
of each one.
You will also find:
List of used clothing and furniture shops...................................................................pg.49
Free Programs and Services for Parents and Children......................................... pg.49
Contact information for local political representatives.......................................pg.50
List of banks and Credit Unions......................................................................................... pg.52
This listing is correct as of May 2013.
23 3Editor’s Top 3 Picks Listing by Category
211 Nova Scotia - This new service can help you connect with the General Referral
programs and services available to you. Give them a call; you may be sur- 211
prised at the opportunities that are out there! Benefits Finder
Helpline
Nova Scotia Department of Seniors/ Seniors Toll Free Information Line
Financial Consumer Agency of Canada (FCAC) - This is the website most Poltical Representatives
often consulted in creating the content for the Money Guide. Excellent Service Canada General Inquiries
information on a wide variety of financial topics. Something for everyone, Consumer Complaints/Support
from credit cards to investing to protecting yourself from fraud. It also has Access Nova Scotia Consumer Awareness/Complaints
excellent tools for budgeting. Better Business Bureau of the Maritime Provinces
Canadian Consumer Handbook
Canadian Motor Vehicle Arbitration Plan
Canadian Consumer Handbook - Another excellent resource with reliable Charities Directorate
information on getting the most out of your money and protecting Commissioner for Complaints for Telecommunications Services
yourself as a consumer - everything from buying a car to arranging a Competition Bureau - Industry Canada
Consumer Reports
funeral to understanding the washing symbols on your clothes. A great FAIR Canada
place to consult before any major purchase or signing any contract. Human Rights Commissions
National Do Not Call List
(See also Ombudservices)
Credit and Debt
Access Nova Scotia Debtor Assistance Program
Access Nova Scotia Consumer Awareness Program
Acorn Canada
Bank of Canada
Canadian Consumer Handbook
Equifax Canada
TransUnion Canada
Canadian Foundation for Economic Education
Credit Counselling Services of Atlantic Canada Inc.
Debt Repayment Planning Calculator (CNN Money)
Equifax Canada
Financial Consumer Agency of Canada
Get Smarter About Money
MasterCard Canada
Office of Consumer Affairs (Industry Canada)
Office of the Superintendent of Bankruptcy Canada
Practical Money Skills Canada
TD Personal Loan Calculator
45 5Listing by Category Listing by Category
TransUnion Canada Inverness County Literacy Network
Visa Canada (See also: Employment)
Disability Employment
Benefits Finder Antigonish Career Resource Centre
Canada Revenue Agency Benefits Finder
Canada Pension Plan Canada Pension Plan – Disability Vocational Rehab Program
Department of Community Services Career Development Association of Inverness Richmond
East Novability Career & Job Counseling Centre (Guysborough)
Human Rights Commissions Careers Nova Scotia
PLAN: RDSP Community Access Program (C@P) Sites
Service Canada - Info for People with Disabilities Department of Community Services
Social Security Tribunal East Novability
Careers Nova Scotia Employment Insurance
Guysborough County Adult Learning Association (GALA)
Education Human Rights Commissions
Antigonish Career Resource Centre (ACRC) Indspire
Antigonish County Adult Learning Association (ACALA) Inverness County Literacy Council
Benefits Finder Job Bank – Service Canada
CanLearn Nova Scotia Department of Community Services
Career Development Association of Inverness Richmond Paqtnkek Mi’kmaw Nation
Career & Job Counseling Centre (Guysborough) Port Hawkesbury Literacy Council (PHLC)
Community Access Program (C@P) Sites Potlotek First Nation
Department of Community Services Practical Money Skills Canada
Department of Labour and Advanced Education Richmond County Literacy Council
Guysborough County Adult Learning Association (GALA) Service Canada - Info Jobseekers
Inverness County Literacy Council Waycobah First Nation
Libraries Workers’ Compensation Board of Nova Scotia
Native Council of Nova Scotia Working in Canada Tool
Nova Scotia Community College (NSCC) YMCA Cape Breton Entrepreneur Centre
Nova Scotia Student Assistance
Paqtnkek Mi’kmaw Nation Emergency Food
Port Hawkesbury Literacy Council (PHLC) Antigonish Women’s Resource Centre & SASA
Port Hood Resource Centre and Library Department of Community Services
Potlotek First Nation Feed Nova Scotia – Food banks
Practical Money Skills Canada St. James United Church Hot Meal Program
Richmond County Literacy Council
Service Canada - Info for Students
Universities
Waycobah First Nation
Careers Nova Scotia
67 7Listing by Category Listing by Category
Emergency Fuel Equifax Canada
Antigonish Women’s Resource Centre & SASA Financial Consumer Agency of Canada
Benefits Finder Get Smarter About Money
Department of Community Services MasterCard Canada
Good Neighbour Energy Fund Nova Scotia Public Trustee
Office of Consumer Affairs (Industry Canada)
Office of the Superintendent of Bankruptcy Canada
Entrepreneur/Small Business Support Positive Aging Directory
Access Nova Scotia Services for Businesses Practical Money Skills Canada
Antigonish Women Entrepreneurs Service Canada
Atlantic Canada Opportunities Agency TransUnion Canada
Benefits Finder Visa Canada
Black Business Initiative (See also Consumer Complaints/Support, Credit and Debt, Fraud,
Business Development Bank of Canada Investing and Taxes)
Canada Business Network
Canada Revenue Agency Financial/Other Assistance
Canadian Youth Business Foundation
Centre for Entrepreneurship Education and Development (CEED) CanLearn
Centre for Women in Business Canada Pension Plan (CPP)
Community Business Development Corporation Department of Community Services
Efficiency Nova Scotia Efficiency Nova Scotia
Le Conseil de développement économique de la Nouvelle-Écosse Enterprise Employment Insurance
Cape Breton Corporation Health Equipment Loan Program (HELP)
Nova Scotia Business Inc. Isle Madame Veterans’ Comfort Fund
Nova Scotia Department of Economic and Rural Development and Tourism KidSport
Paqtnkek Mi’kmaw Nation Native Council of Nova Scotia
Port Hood Resource Centre and Library Nova Scotia Pharmacare Programs
Potlotek First Nation Nova Scotia Student Assistance
Service Canada - Info for Entrepreneurs Old Age Security (OAS)/Guaranteed Income Supplement (GIS)
St. Francis Xavier University Enterprise Development Centre (XEDC) Paqtnkek Mi’kmaw Nation
Waycobah First Nation PLAN: RDSP
YMCA Cape Breton - Entrepreneur Centre Potlotek First Nation
Social Security Tribunal
Waycobah First Nation
Financial Information and Services Workers’ Compensation Board of Nova Scotia
Bank of Canada YMCA Cape Breton – All Access Program
Canada Revenue Agency Efficiency Nova Scotia
Canadian Bankers Association
Canadian Consumer Handbook
Canadian Deposit Insurance Corporation
Fraud
Canadian Foundation for Economic Education ABCs of Fraud
Credit Union Central Access Nova Scotia Consumer Complaints/Awareness Program
Better Business Bureau of the Maritime Provinces
89 9Listing by Category Listing by Category
Canadian Anti-Fraud Centre Eastern Mainland Housing Authority
Canadian Consumer Handbook Efficiency Nova Scotia
Canadian Foundation for Economic Education Housing Co-operatives
Canadian Securities Administrators Housing Services
Charities Directorate Native Council of Nova Scotia
Competition Bureau - Industry Canada
FAIR Canada
Financial Consumer Agency of Canada Investing
Nova Scotia Department of Seniors/ Seniors Toll Free Information Line Bank of Canada
Nova Scotia Securities Commission Better Business Bureau of the Maritime Provinces
Office of Consumer Affairs (Industry Canada) Canada Premium Bonds
Positive Aging Directory Canada Revenue Agency
Royal Canadian Mounted Police (RCMP) Canadian Bankers Association
Seniors Guidebook to Safety and Security Canadian Consumer Handbook
Canadian Foundation for Economic Education
Canadian Securities Administrators
General Counseling/Support FAIR Canada
Antigonish Women’s Resource Centre & SASA Get Smarter About Money
Family Service of Eastern Nova Scotia Investopedia
Native Council of Nova Scotia Nova Scotia Securities Commission
Paqtnkek Mi’kmaw Nation PLAN: RDSP
Potlotek First Nation Practical Money Skills Canada
Strait Area Women’s Place Smartsaver
Waycobah First Nation TaxTips.ca
Health Legal
Addiction Services - GASHA
Antigonish Women’s Resource Centre & SASA
Antigonish Women’s Resource Centre & SASA
Benefits Finder
Problem Gambling Help Line
Family Law Nova Scotia
Public Health Services
Human Rights Commissions
Smokers’ Helpline
Legal Information Society of Nova Scotia
Strait Area Women’s Place
Nova Scotia Legal Aid
Nova Scotia Public Trustee
Housing Positive Aging Directory
Access Nova Scotia - Residential Tenancies Seniors Guidebook to Safety and Security
Antigonish Women’s Resource Centre & SASA
Benefits Finder
Canada Mortgage and Housing Corporation
Cape Breton Island Housing Authority
Department of Community Services
11
10 11Listing by Category Listing by Category
Ombudservices Nova Scotia Pharmacare Programs
ADR Chambers Nova Scotia Office of the Ombudsman
Ombudsman for Banking Services and Investments (OBSI) Old Age Security (OAS)/Guaranteed Income Supplement (GIS)
General Insurance OmbudService OmbudService for Life and Health Insurance
Nova Scotia Office of the Ombudsman Ombudsman for Banking Services and Investments (OBSI)
OmbudService for Life and Health Insurance Positive Aging Directory
Ombudsman for Banking Services and Investments (OBSI) Practical Money Skills Canada
Taxpayers’ Ombudsman Royal Canadian Mounted Police (RCMP)
Senior Abuse Information and Referral Line
Parents/Children Seniors Guidebook to Safety and Security
Service Canada - Info for Seniors
Benefits Finder
Social Security Tribunal
Canadian Tire Jumpstart Program
Taxpayers’ Ombudsman
KidSport
La Pirouette
Libraries Taxes
Nova Scotia Pharmacare Programs
PLAN: RDSP Access Nova Scotia Rebate Programs
Practical Money Skills Canada Antigonish Women’s Resource Centre & SASA
Service Canada - Info for Parents and Families Benefits Finder
Smartsaver Canada Revenue Agency
Canadian Consumer Handbook
Social Change Organizations Charities Directorate
Community Volunteer Income Tax Program
Acorn Canada
Learning About Taxes
Antigonish Women’s Resource Centre & SASA
Taxpayers’ Ombudsman
Antigonish Poverty Reduction Coalition
TaxTips.ca
Canadian Centre for Policy Alternatives
CARP – A New Vision for Aging in Canada
Council of Canadians Transportation
St. James United Church Social Justice Committee Antigonish Seniors C.A.R.E. Van Society
Women’s Action Alliance for Change Canadian Tire Jumpstart Program
Department of Community Services
Seniors Strait Area Transit
Access Nova Scotia Rebate Programs YMCA Cape Breton Outreach Program
Antigonish County Adult Learning Association (ACALA)
Antigonish Seniors C.A.R.E. Van Society
Benefits Finder
Women’s Services and Supports
Canada Pension Plan Antigonish Women’s Resource Centre & SASA
CARP – A New Vision for Aging in Canada Antigonish Women Entrepreneurs
Careers Nova Scotia Careers Nova Scotia
General Insurance OmbudService Centre for Women in Business
Nova Scotia Department of Seniors/ Seniors Toll Free Information Line Strait Area Women’s Place
Nova Scotia Pharmacare Programs
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12 13Resources in Alphabetical Order Resources in Alphabetical Order
211 Nova Scotia Rebate Programs: Rebates include Your Energy Rebate Program,
Serving Nova Scotia Property Tax Rebate for Seniors, Graduate Retention Rebate, Graduate Tax
Phone: 2-1-1 Credit, Heating Assistance Rebate Program, Energy Saving Programs,
TTY: +1 888 692-1382 First-Time Home Buyers Rebate
Website: www.ns.211.ca
Information and referral service that helps connect Nova Scotians to Acorn Canada
Serving Canada
community groups, non-profit organizations and government departments.
The service is confidential and available free – 24 hours a day, 365 days a Phone: +1 902 455-1095 (not toll-free)
year – simply by calling or visiting the website. Website: www.acorncanada.org
Cape Breton office: www.acorncanada.org/cape-breton
ABCs of Fraud Report on social justice issues such as poverty, housing, and funding for
Serving Canada social programs, etc. Did a series of reports on Payday Lending.
Website: www.abcfraud.ca
Online resource only. Try the quiz! Addiction Services
Serving Nova Scotia (GASHA - Serving Antigonish/Guysborough/
Inverness/Richmond Counties)
Access Nova Scotia / Service Nova Scotia Phone: +1 888 291-3535
Serving Nova Scotia
Website: www.gasha.nshealth.ca/as-index.html
Phone: +1 800 670-4357 (press 1 for service in English, then 3 for Other Antigonish: +1 902 867-4500 Ext. 4600
Government services) Port Hawkesbury: +1 902 625-2363
TTY: +1 877 404-0867 Provide support for people struggling with addictions to nicotine, alcohol,
Website: www.accessns.ca or http://gov.ns.ca/snsmr/access/ other drugs and gambling, and those affected by others’ addictions.
Locations:
Antigonish - Antigonish Mall Annex, Suite 3, 149 Church Street ADR Chambers
Port Hawkesbury - 218 MacSween Street, Suite 22, Provincial Building Serving Canada
Phone: +1 800 941-3655
Specific Programs:
Website: www.bankingombuds.ca/
Consumer Awareness Program/Consumer Complaints: Provide
The Ombudsperson for Royal Bank and TD Bank customers. The
information on loans and credit, condominiums, Residential Tenancies,
ombudsperson can investigate your complaint if you have tried the bank’s
cemetery/funeral services, consumer alerts and protecting yourself as a
complaint process and the problem has not been resolved.
consumer. If you have not been able to resolve a problem with a
business about a good or service you have paid for, you can contact them
to make a complaint or get a referral to the appropriate agency.
Antigonish Career Resource Centre
Serving Antigonish/Guysborough/Inverness/Richmound Counties
Debtor Assistance Program: A place to turn if you are feeling Phone: +1 902 863-8244
overwhelmed by debt. Provide free information and options for dealing Website: www.theacrc.ca
with debt, including a Consumer Proposal program. Offer free job search, computer access, skill building and career
Residential Tenancies: Help tenants and landlords to understand their development resources to people in Antigonish County.
rights, and to exercise those rights when needed.
Services for Businesses: Include information and regulation for
business owners/entrepreneurs, etc.
15
14 15Resources in Alphabetical Order Resources in Alphabetical Order
Antigonish County Adult Learning Association (ACALA) Antigonish Women’s Resource Centre & Sexual Assault
Serving Antigonish County Services Association
Phone: +1 902 863-3060 Serving Antigonish/Guysborough/Inverness/Richmond Counties
Website: www.acalalearn.ca Phone: +1 902 863-6221
Location: People’s Place, 283 Main St., Antigonish Website: www.antigonishwomenscentre.com
Offer adult education programs for basic academic skills, upgrading skills Money Matters: www.antigonishwomenscentre.com/money-matters.htm
to look for work, seniors and family literacy programs, computer literacy, Home of the Money Matters Financial Literacy Program, providing
English as a Second Language and GED preparation. ACALATV is a social information and support with personal finances. Also provide
enterprise that showcases the community. Available online and on Eastlink supportive counselling, outreach and accompaniment to court, legal and
TV. medical appointments to Guysborough and Strait Area. Administers the
Kinsmen Fund (emergency groceries), Sisters of St. Martha’s (emergency
Antigonish Crime Prevention - Senior Safety Program groceries, bill payments), the Antigonish Emergency Fuel Fund and
Serving Antigonish County Opportunity Shop vouchers.
Phone: +1 902 863-6500 (office) +1 902 318-0372 (cell)
Website: www.antigonishcrimeprevention.ca or Atlantic Canada Opportunities Agency
http://novascotia.ca/seniors/senior_Safety_Programs.asp Serving Atlantic Canada
A program supported by the RCMP. The program coordinator provides Phone: +1 800 561-7862
information and support to seniors to help them to protect themselves Antigonish Office: +1 902 867-6057
from senior abuse, frauds and scams, etc. TTY: +1 877 456-6500
Website: http://acoa-apeca.gc.ca
Antigonish Poverty Reduction Coalition Work with businesses and communities to help build economic growth
Serving Antigonish County throughout Atlantic Canada.
Phone: +1 902 863-6221
Website: https://www.facebook.com/pages/Antigonish-Poverty-Reduction- Bank of Canada
Coalition/140178172744231 or http://sustainableantigonish.ca/projects/ Serving Canada
community-collaborations/poverty-reduction-coalition Phone: +1 800 303-1282
A community group of organizations and individuals working to eliminate TTY: +1 888 418-1461
poverty in Antigonish County. Website: www.bankofcanada.ca
Canada’s national bank in charge of preserving the value of our money. You
Antigonish Seniors C.A.R.E. Van Society can look for unclaimed bank balances, find out the Bank of Canada interest
Serving Antigonish County rate and find lots of information about our financial system.
Phone: +1 902 863-1855
Offer safe effective transportation for people with disabilities who cannot Benefits Finder
take a taxi. Must have accompaniment. Serving Canada
Website: www.CanadaBenefits.gc.ca
Antigonish Women Entrepreneurs (AWE) Online resource that helps you to find out what federal and provincial
Serving Antigonish County benefits you may be eligible for.
Phone: +1 888 472-0702
Website: http://awenet.ca
A group of women entrepreneurs who collaborate, support, motivate and
share information with each other.
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16 17Resources in Alphabetical Order Resources in Alphabetical Order
Better Business Bureau of the Maritime Provinces Canada Pension Plan (CPP) (Service Canada)
Serving the Maritime Provinces Serving Canada
Phone: +1 877 663-2363 Phone: +1 800 277-9914
Website: www.atlanticprovinces.bbb.org TTY: +1 800 255-4786
Check out businesses and charities before you spend or give your money, Website: www.servicecanada.gc.ca/eng/isp/cpp/cpptoc.shtml or go to
or file a complaint. www.servicecanada.gc.ca and scroll down to “Seniors”.
Provide contributors and their families with a modest level of income
Black Business Initiative replacement upon the retirement, disability or death of a wage earner. The
Serving Nova Scotia CPP pays benefits based on how much and how long an individual has
Phone: +1 888 664-9333 contributed to the Plan. You must apply for CPP benefits to receive them
Website: www.bbi.ca and eligibility requirements must be met. Benefits include the CPP
Provide information and support to African Nova Scotian business owners, retirement pension and post-retirement benefit, the disability benefit,
entrepreneurs and youth with marketing, budgeting, securing funding, etc. benefits for children of disabled and deceased contributors and benefits for
survivors including a monthly pension and a lump-sum death benefit.
Business Development Bank of Canada (BDC)
Serving Canada Canada Premium Bonds (formerly Canada Savings Bonds)
Phone: +1 902 877-BDC-BANX (232-2269) Serving Canada
Truro Business Centre: +1 902 895-6377 Phone: +1 800 575-5151
Sydney Business Centre: +1 902 564-7700 TTY: +1 800 354-2222
Website: www.bdc.ca To Buy a CPB: +1 888 773-9999
Offer consulting, financing and venture capital to Canadian small and Website: www.csb.gc.ca/
medium-sized businesses. Have online tools available for business plans, Provide information about Canada Premium Bonds, a kind of investment
business financing, technology assessments and other, including a social you can buy.
media e-book for entrepreneurs. For the Aboriginal Banking Services
program call +1 514 697-5659. Canada Revenue Agency (CRA)
Serving Canada
Canada Business Network Phone: +1 800 959-8281
Serving Nova Scotia TTY: +1 800 665-0354
Phone: +1 888 576-4444 For Forms: +1 800 959-2221 or www.cra.gc.ca/forms
TTY: +1 800 457-8466 Website: www.cra-arc.gc.ca
Website: www.canadabusiness.ca/ Call for questions about taxes and information about Registered
Provide government services for entrepreneurs, including referrals for Savings Plans, tax benefits and refunds. On the website, click Information
financing, marketing research, permits and licenses. for Individuals on the left of the homepage for tax-related information for
individuals and families.
Canada Mortgage and Housing Corporation
Serving Canada Canadian Anti-Fraud Centre
Serving Canada
Phone: +1 800 668-2642
TTY: +1 800 309-3388 Phone: +1 888 495-8501
Website: www.cmhc-schl.gc.ca Website: www.antifraudcentre.ca
Provide information on renting, buying, building, financing, insuring, Provide information about frauds and scams. If you think you may have
maintaining and renovating a home in Canada. been scammed you can report a scam by calling the number above or by
using their online form.
19
18 19Resources in Alphabetical Order Resources in Alphabetical Order
Canadian Bankers Association Canadian Foundation for Economic Education
Serving Canada Serving Canada
Phone: +1 416 362-6092 (not toll-free) Phone: +1 888 570-7610
Website: www.cba.ca Website: www.cfee.org
Good as an online resource. They provide information and research about This website has educational materials for newcomers and young people, a
the banking system and financial consumer issues. “Virtual Adviser”, and information on saving and investing tools.
Canadian Centre for Financial Literacy Canadian Motor Vehicle Arbitration Plan
Serving Canada Serving Canada
Phone: +1 877 568-1571 Phone: +1 800 207-0685
Website: www.theccfl.ca Website: www.camvap.ca
The Canadian Centre for Financial Literacy, a division of the national A place to call if you have a problem with vehicle manufacturers (like Ford,
charitable organization Social and Enterprise Development Innovations GM, Toyota, etc) regarding a warranty or a defective vehicle.
(SEDI), was established in 2008 to build the financial literacy of low-income
Canadians. See their website for financial literacy education and evaluation Canadian Securities Administrators
resources. Serving Canada
Website: www.csa-acvm.ca
Canadian Centre for Policy Alternatives Has information about understanding investments, choosing an
Serving Canada
investment advisor and avoiding investment fraud. See Nova Scotia
Phone: +1 877 920-7700 Securities Commission for more information and local phone number.
Nova Scotia Office: +1 902 477-1252
Website: www.policyalternatives.ca Canadian Tire Jumpstart Program
An independent research organization working on issues of social, Serving Canada
economic and environmental justice. You can learn more about, and Phone: +1 877 616-6600
contribute to, the latest information and research. Website: jumpstart.canadiantire.ca
Canadian Consumer Handbook Cover the costs of equipment, registration and/or transportation so that
Serving Canada lower-income children can participate in sports.
Website: www.consumerhandbook.ca Canadian Youth Business Foundation
Excellent online resource covering a wide range of topics. You can call the Serving Canada
number above if you need information on specific topics. Provides Phone: +1 866 646-2922
information about credit, debt, choosing products and services, Website: www.cybf.ca
protecting yourself from fraud, scams and identity theft, and making a Offer coaching, financing, mentoring and online business resources for
complaint about a product or service. young entrepreneurs aged 18 to 39.
Canadian Deposit Insurance Corporation (CDIC) Canadian Foundation for Economic Education
Serving Canada Serving Canada
Phone: +1 800 461-2342 Phone: +1 888 570-7610
Website: www.cdic.ca Website: www.cfee.org
Information on how our money in Canadian banks is insured to protect This website has educational materials for newcomers and young people, a
you. “Virtual Adviser”, and information on saving and investing tools.
21
20 21Resources in Alphabetical Order Resources in Alphabetical Order
Canadian Motor Vehicle Arbitration Plan Cape Breton Island Housing Authority
Serving Canada Serving all of Cape Breton
Phone: +1 800 207-0685 Phone: +1 800 565-3135
Website: www.camvap.ca Inverness Office: +1 800 565-2955 or 258-2955
A place to call if you have a problem with vehicle manufacturers (like Ford, Port Hawksbury Office: +1 877 841-8444 or 625-5402
GM, Toyota, etc) regarding a warranty or a defective vehicle. Provide safe, adequate and affordable public housing for low or fixed
income families and seniors.
Canadian Securities Administrators
Serving Canada Career Development Association of Inverness Richmond
Website: www.csa-acvm.ca Serving Inverness/Richmond Counties
Has information about understanding investments, choosing an Chéticamp Office: +1 902 224-2117; 667-15122 Sentier Cabot
investment advisor and avoiding investment fraud. See Nova Scotia Inverness Office: +1 902 258-3513; 15792 Central Avenue
Securities Commission for more information and local phone number. Petit-de-Grat Office: +1 902 226-3920; 3433 Hwy 206
Port Hawkesbury Office: +1 902 625-5656; 609 Church St.
Canadian Tire Jumpstart Program St. Peter’s Office: +1 902 535-3304; 10036 Grenville Street
Serving Canada Website: www.cdair.ns.ca
Phone: +1 877 616-6600 Help people with choosing a career, building employment skills, finding
Website: jumpstart.canadiantire.ca and keeping a job, and financial assistance programs for retraining and
Cover the costs of equipment, registration and/or transportation so that self-employment.
lower-income children can participate in sports.
Career & Job Counseling Centre
Canadian Youth Business Foundation Serving Guysborough County
Serving Canada
Guysborough Office: +1 902 533-1906 ; Chedabucto Centre
Phone: +1 866 646-2922 Canso Office: +1 902 366-2428; 193 Main St. (Tuesdays and Thursdays)
Website: www.cybf.ca Mulgrave Office: +1 902 747-2062 433 Main St. (Wednesdays)
Offer coaching, financing, mentoring and online business resources for Help people with choosing a career, building employment skills and finding
young entrepreneurs aged 18 to 39. and keeping a job. Also help with funding applications for Employment
Nova Scotia programs.
CanLearn (National Student Loan Service Centre)
Serving Canada
Phone: +1 888 815-4514
TTY: +1 888 815-4556
Privacy Breach Hotline: +1 866 885-1866
TTY: +1 800 263-5883
Website: www.canlearn.ca
Administer Canada Student Loans. Website has information about
education savings, grants and scholarships. If you had a Canada Student
Loan between 2000 and 2006, contact the Privacy Breach Hotline to see
if you are affected. Contact the Nova Scotia Student Assistance Office to
apply for a loan.
23
22 23Resources in Alphabetical Order Resources in Alphabetical Order
Careers Nova Scotia Commissioner for Complaints for Telecommunications
Serving Nova Scotia Services (CCTS) - Serving Nova Scotia
Phone: +1 800 670-4357 Phone: +1 888 221-1687
TTY: +1 877 404-0867 Website: www.ccts-cprst.ca
Website: http://careers.novascotia.ca Contact them for information or to make a complaint about telephone, cell,
Provides information about career options and the job market in Nova data, text, wired and wireless internet services and billing issues.
Scotia.
Community Access Program (CAP) Sites
CARP – A New Vision for Aging in Canada Places where you can access a computer and the internet
Serving Canada
Antigonish: Antigonish Library, 274 Main Street, 863-4276
Phone: +1 888 363-2279 Charlos Cove: 53 Charlos Cove Loop, 525-2026 or 783-2443
Nova Scotia chapter: +1 902 495-8284 Goshen: 985 Hwy 276, 783-2107 or 783-2443
Website: www.carp.ca or www.carpnovascotia.ca Larry’s River: 6202 Hwy 316, 525-2210 or 782-2443
Lobby on behalf of all mature Canadians (45+). They don’t provide Lincolnville: 88 Lincolnville Loop, 232-2629 or 783-2443
services, but have opportunities to get involved, a section on their website St. Joseph’s: St. Joseph’s Lakeside Community Center, 867-2626
on finances and aging, an online newsletter, and Zoomer Magazine. Sunnyville: 28 Sunnyville Road, 533-2101 or 783-2443
Upper Big Tracadie: 272 Route 16 Monastery, 232-2612 or 783-2443
Centre for Entrepreneurship Education and Development
(CEED) - Serving Nova Scotia Community Business Development Corporations
Serving Nova Scotia
Phone: +1 800 590-8481
Antigonish Office: +1 902 735-3553 Phone: +1 888 303-2232
Website: www.ceed.ca Website: www.cbdc.ca
Entrepreneurs helping entrepreneurs. Provide programs and financial CBDC NOBL (Pictou/Antigonish) Office: +1 902 382-NOBL
support to help youth entrepreneurs start and grow their businesses and Guysborough Office: +1 902 533-1906
employment training for at-risk youth. CBDC InRich (Inverness/Richmond) Office: +1 902 258-3698
Help small businesses by providing financial, technical and business
Centre for Women in Business - Mount Saint Vincent counselling supports.
University - Serving Nova Scotia
Community Volunteer Income Tax Program
Phone: +1 902 457-6449 Serving Nova Scotia
Website: www.centreforwomeninbusiness.ca
Phone: +1 877 987-8600
Offer information, support and training programs for Nova Scotian women
Website: www.cra.gc.ca/volunteer
starting and growing their business.
Do you need help to file your tax and benefit return? The Community
Charities Directorate (Canada Revenue Agency) Volunteer Income Tax Program is here to help people with low incomes and
Serving Canada a simple tax situation. This free service is offered between February and
April at organizations in your community. Please call the number or visit
Phone: +1 800 267-2384 the website above for dates and times.
Website: www.cra-arc.gc.ca/charities/
Keep a list of registered Canadian charities; check before you donate!
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24 25Resources in Alphabetical Order Resources in Alphabetical Order
Competition Bureau - Industry Canada Credit Union Central
Serving Canada Serving Canada
Phone: +1 800 348-5358 Phone: +1 800 649-0222
TTY: +1 800 642-3844 Website: www.cucentral.ca
Website: www.competitionbureau.gc.ca The national voice of the Credit Union system. Provides information on the
Enforce rules, provide information and receive complaints about credit union model and a credit union locator.
misleading advertisements, labelling and fraud. They publish The Little
Black Book of Scams, a resource to help you avoid or report fraud and Debt Repayment Planning Calculator (CNN Money)
scams – available online or call to order a copy. Website: http://cgi.money.cnn.com/tools/debtplanner/debtplanner.jsp
Online tool to find out how long it will take to pay off your debt, or what
Le Conseil de développement économique de la Nouvelle- your payments need to be to pay them off in a fixed amount of time.
Écosse – Serving Nova Scotia
Phone: +1 866 55CDENE (+1 866 552-3363) Department of Community Services
Serving Nova Scotia
Website: http://cdene.ns.ca
Identify and address community needs and help entrepreneurs in Locations/Phone:
Francophone and Acadian communities. Antigonish District Office: +1 902 863-3213; 229 Main Street
Guysborough District Office: +1 902 533-4007; Chedabucto Mall
Consumer Reports Port Hawkesbury District Office: +1 902 625-0660; Unit #3, Provincial Bldg.,
Website: www.consumerreports.org MacSween Street
Good to check before any major purchase. Provides independent product Cheticamp Sub-Office: +1 902 224-4106; Trois Pignons, 15584 Cabot Trail
ratings, reviews and information, and lists of recalls and product safety Port Hood Sub-Office: +1 902 787-4000; 86 High Road
issues. Copies of the most recent Consumer Reports are also available at St. Peters Sub-Office: +1 902 535-3000; 9999 Grenville Street
the public library. Website: http://novascotia.ca/coms
Provide income assistance and employment support for those in need and
Council of Canadians people with disabilities. Income Support provides help with basic needs
Serving Canada like food/personal needs, rent, heat, electricity and other basic shelter costs.
Phone: +1 877 772-7811 (Halifax office) The program may also help with other needs such as telephone for medical
Website: www.canadians.org reasons, child care, transportation, prescription drugs, emergency dental
A progressive citizen group working toward social and economic justice in care, eye glasses, and other medical needs.
Canada.
Department of Labour and Advanced Education
Credit Counselling Services of Atlantic Canada Inc. Serving Nova Scotia
Serving the Atlantic Provinces Phone: +1 877 466-7725 or 625-3761 (Northeastern Nova Scotia office)
Phone: +1 888 753-2227 Website: www.goNSSAL.ca
Website: www.solveyourdebts.com Call to learn about programs, funding and grants for additional training,
A non-profit offering confidential and professional budget, credit and debt apprenticeships, workplace education and adult education in the
repayment counselling programs to families and individuals. Also provide community.
workshops on budgeting, credit and managing money. Do advocacy as well.
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26 27Resources in Alphabetical Order Resources in Alphabetical Order
East Novability Equifax Canada
Serving Inverness/Richmond/Antigonish/Guysborough Counties Serving Canada
Phone: +1 902 625-0001 (Port Hawkesbury) Mail: National Consumer Relations, P.O. Box 190, Station Jean-Talon,
Toll-Free: +1 800 686-1899 Montreal, QC, H1S 2Z2
Website: www.eastnovability.ca Phone: +1 800 465-7166 (automated system)
A career resource centre that specializes in helping adults with disabilities One of the two Credit Bureaus in Canada. To request a free credit report
to find a career path and apply for employment. Provide outreach as well. (once per year), call the number above or go to www.equifax.ca. Under
“Other Credit Services”, click “free credit file”. Credit bureaus can also
Eastern Mainland Housing Authority investigate problems with your credit rating (like identity theft, company
Various Locations, Mainland mistakes, etc) on your behalf.
Phone: +1 800 933-2101
Antigonish Office: +1 902 863-1259 FAIR Canada (Canadian Foundation for Advancement of
Guysborough Office: +1 902 533 -2292 Investor Rights) - Serving Canada
Provide safe, adequate and affordable public housing for low or fixed Phone: +1 416 214-3440
income families and seniors. Call to apply. Website: http://faircanada.ca/investor-resources
Website provides information for Canadian investors about how to invest
Efficiency Nova Scotia safely and protect themselves from investment fraud and scams.
Serving Nova Scotia
Phone: +1 877 999-6035 Family Law Nova Scotia
Website: www.efficiencyns.ca Serving Canada
Help Nova Scotians to improve their energy efficiency and save money on Website: www.nsfamilylaw.ca
their heating and electricity bills at home and in their businesses. Offer free Online resource providing legal information related to family law.
assessments, and free home upgrades for lower-income homeowners.
Family Service of Eastern Nova Scotia
Employment Insurance (EI) (Service Canada) Serving Northeastern Nova Scotia
Serving Canada Antigonish: +1 902 863-2358
Phone: +1 800 206-7218 Port Hawkesbury: +1 902 625-0131
TTY: +1 800 529-3742 Inverness Sub-Office: +1 902 625-0131
Website: www.servicecanada.gc.ca/eng/sc/ei/index.shtml Website: www.fsens.ns.ca
Provide temporary financial assistance to unemployed Canadians who Provide one-on-one and family counselling.
have lost their job through no fault of their own, while they look for work
or upgrade their skills. Canadians who are sick, pregnant, or caring for Feed Nova Scotia (for all food banks)
Serving Nova Scotia
a newborn or adopted child, as well as those who must care for a family
member who is seriously ill with a significant risk of death, may also be Phone: +1 877 521-1188
assisted by Employment Insurance. TTY: +1 855 443-2660
Website: www.feednovascotia.ca
Enterprise Cape Breton Corporation (ECBC) Connect people all over Nova Scotia to local food banks; call to be
(Crown Corporation) -Serving Cape Breton connected to your closest food bank. See also: Helpline.
Phone: +1 902 564-3600
Website: http://ecbc-secb.gc.ca
Commercial Development Program provides information, support and
funding to entrepreneurs and potential entrepreneurs.
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28 29Resources in Alphabetical Order Resources in Alphabetical Order
Financial Consumer Agency of Canada (FCAC) Guysborough County Adult Learning Association (GALA)
Serving Canada Serving Guysborough County
Phone: +1 866 461-FCAC (3222) Phone: +1 902 533-4252
TTY: +1 866 914-6097 Toll Free: +1 877 332-1277
Website: www.fcac-acfc.gc.ca Website: www.guysboroughlearning.ca
An excellent source of reliable information on a wide variety of financial Offer adult education programs to improve the Nine Essential Skills, basic
topics, including banking, budgeting, credit, debt, insurance, fraud, academic skills, upgrading skills to look for work, seniors and family
knowing your rights as a consumer, etc. Provide online interactive tools literacy programs, computer literacy and GED preparation.
such as a Credit Card Selection Tool, Credit Card Payment Calculator, etc.
They also have educational materials for youth. Health Equipment Loan Program (HELP) – Canadian Red
Cross - Serving Canada
General Insurance OmbudService Phone: +1 902 863-8222
Serving Canada
Bed Loan Program: +1 888 496-0103
Phone: +1 877 225-0446 Website: www.redcross.ca
Website: www.giocanada.org The Community HELP Program provides clients experiencing illness,
A place to turn if you have a problem with home, auto or business injury or simply “aging in place” with a loan of health equipment
insurance. (crutches, canes, walkers, wheelchairs, commodes, raised toilet seats,
bathtub aids, etc.) up to 3 months. The Bed Loan Program offers long-term
Get Smarter About Money loans of fully electric hospital beds and foam pressure redistribution
Serving Canada
mattresses.
Website: www.getsmarteraboutmoney.ca
Online resource. This site has many useful calculators and tools with a Helpline
focus on financial planning, saving and investing. Serving Nova Scotia
Phone: +1 877 521-1188
Good Neighbour Energy Fund (Salvation Army) TTY: +1 855 443-2660
Serving Nova Scotia Offer supportive listening and referrals to other community organizations
Phone: +1 902 493-0103 and services, 24 hours/day, 7 days/week. See also: Feed Nova Scotia
Fax: +1 902 425-4363
Email: GNEF@sahalifax.ca Housing Co-operatives
Mail: 2038/2044 Gottigen St, Halifax, NS, B3K 3A9 Serving Various Locations
Website: www.salvationarmy.ca/maritime/gnef/ Brierly Housing Co-operative - Antigonish: +1 902 863-4145
Provide emergency funds for any type of home heating. Applications Highland Housing Co-operative - Antigonish: +1 902 863-0677
available online, at your MLA’s office or the Antigonish Women’s Resource Lorentchia Housing Co-operative Ltd. - Antigonish: Mail; C33-77 Highland
Centre. Submit application by fax, email or mail, “Attention: GNEF Program.” Dr, Antigonish, NS, B2G 1P4. Email; lorentchia@yahoo.ca
Topshee Housing Co-operative - Antigonish: Mail; c/o Pathways, P.O. Box 152,
Dartmouth, NS, B2Y 3Y3
Joe MacIsaac Housing Co-operative - Port Hawkesbury: +1 902 625-2646
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30 31Resources in Alphabetical Order Resources in Alphabetical Order
Housing Services (Community Services/Canadian Mortgage Inverness County Literacy Council
and Housing Corporation) - Serving Nova Scotia Serving Inverness County
Phone: +1 800 567-2135 Eastern Region (Cape Breton) Phone: +1 902 258-3110
+1 800 933-2101 Northern Region (Mainland) Toll Free: +1 877 258-5550
Programs are available to help seniors, people with disabilities and Offer adult education programs for literacy, basic academic skills,
lower-income people to find housing and to repair or renovate their homes upgrading skills, seniors and family literacy programs, computer literacy,
so that they can continue to live in them. For a full list of programs see GED preparation and Age Advantage Plus initiatives.
the Community Services website, and/or see the Antigonish Women’s
Investopedia
Resource Centre Money Matters webpage. Serving Everywhere
Eastern Mainland, Housing Services, ESIA, Regional Offices
Website: www.investopedia.com
Human Rights Commissions Online resource. This site is a very complete source of information about
Serving Canada investing. They have a ‘stock simulator’. You can use it to pretend to play
Phone: +1 888 214-1090 on the market.
TTY: +1 888 643-3304
Website: www.chrc-ccdp.gc.ca Isle Madame Veterans’ Comfort Fund
Serving Isle Madame
A place to turn if you feel you have been discriminated against.
Contact the Canadian Human Rights Commission about incidents that Phone: +1 902 226-3089
happen in federal government or federally regulated industries. Provide services for veterans and their families.
Contact the Nova Scotia Human Rights Commission for all other Job Bank – Service Canada
incidents of discrimination. Serving Canada
Phone: +1 877 269-7699 Phone: +1 866 562-0100
Website: www.humanrights.gov.ns.ca Website: www.jobbank.gc.ca
Online resource offering lists of job openings across Canada and resources
Indspire for resume building, researching careers, etc. Phone is only for general
Serving Canada questions.
Phone: +1 855 INDSPIRE (463-7747) - toll-free KidSport
Website: http://indspire.ca/ Serving Canada
A National charity that helps Indigenous youth succeed through
Inverness: +1 902 787-3508
bursaries, scholarships, career conferences and the celebration of positive
Richmond: +1 902 226-0586
role models.
Antigonish: + 1 902 863-1141
Sherbrooke: +1 902 522-2598
Guysborough: +1 902 533-3508 ext.223
Website: www.sportnovascotia.ca/kidsport
Provide grants to allow lower-income children to participate in organized
sports that they could otherwise not afford.
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32 33Resources in Alphabetical Order Resources in Alphabetical Order
La Pirouette Libraries - Pictou-Antigonish Regional Library (PARL)
Serving Nova Scotia
Phone: +1 902 226-3319 (Petit de Grat)
Website: http://lapirouette.ca Phone: +1 866 779-7761
Offer services and programs for Acadian and Francophone children and Antigonish Branch: +1 902 863-4276
families, including a lending library. The library includes French books, Monastery Rural Access Site: +1 902 863-2486
puzzles, videotapes, CDs, toys and educational games. Website: http://parl.ns.ca
Services include a free lending library with books and movies, C@P Site,
Learning About Taxes reference services, interlibrary loans, Homebound Services for those who
Serving Canada cannot easily leave their home and Technology Training Sessions.
Website: www.cra-arc.gc.ca/tx/ndvdls/dctrs/lrn-tx/menu-eng.html
An online self-paced course prepared by the Canada Revenue Agency. It MasterCard Canada
teaches you how to do a simple tax return. Serving Canada
Phone: Please call the number on the back of your MasterCard card, or
Legal Information Society of Nova Scotia contact your bank or credit union. A list of phone numbers is also
Serving Nova Scotia available here: www.mastercard.ca/emergency-services.html
Phone: +1 800 665-9779 if you have a legal question or for Lawyer Referral Website: www.mastercard.ca
Main Line: +1 902 454-2198 for publications and Speakers Bureau Provide information and resources for understanding credit card terms
Website: www.legalinfo.org and conditions, as well as information about MasterCard credit cards
Provide easy-to-understand legal information and resources on a wide offered by different banks and credit unions.
variety of issues, including pensions and creditor/debtor rights. Also
provide a Lawyer Referral Service and speakers for information sessions. National Do Not Call List
Book for seniors: It’s In Your Hands—Legal Information for Seniors and Serving Canada
Their Families, available online or order by phone. Phone: +1 866 580-3625
Website: www.lnnte-dncl.gc.ca
Libraries - Eastern Counties Regional Library (ECRL) You can register with the National Do Not Call List to help reduce the
Serving Nova Scotia
number of telemarketing calls you get. You can submit a complaint if you
Phone: +1 855 787-7323 get a telemarketing call that is not permitted.
Canso Branch: +1 902 366-2955
Guysborough Branch: +1 902 533-3586 Native Council of Nova Scotia
Mulgrave Branch: +1 902747-2588 Serving Nova Scotia
Petit de Grat Branch: +1 902 226-3534 Phone: +1 800 565-4372 or +1 902 895-1523
Port Hawkesbury Branch: +1 902 625-2729 Website: www.ncns.ca
Sherbrooke Branch: +1 902 522-2180 Represent and serve the needs of Off-Reserve Mi’kmaq/Aboriginal Peoples
St. Peter’s Branch: +1 902 535-2465 of Nova Scotia.
Mobile sites: +1 855 787-7323
Inverness, Judique, L’Ardoise, Port Hood, Whycocomagh: Nova Scotia Business Inc
Website: http://ecrl.library.ns.ca Serving Nova Scotia
Services include a lending library with books and movies, C@P Site, Book Phone: +1 877 297-2124
Mobile (some areas), home delivery for seniors, Books by Mail service, Website: www.novascotiabusiness.com
reference services and interlibrary loan. Contact Nova Scotia Business Inc. to learn about programs and services
available to help you sell your products and services beyond Nova Scotia’s
borders.
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34 35Resources in Alphabetical Order Resources in Alphabetical Order
Nova Scotia Community College (NSCC) Nova Scotia Pharmacare (drug coverage) Programs
Serving Nova Scotia Serving Nova Scotia
Phone: +1 902 625-2380 (Strait Area Campus) Phone: +1 877 330-0323 or +1 800 544-6191 (Seniors)
Admissions: +1 866 679-6722 Website: www.nspharmacare.ca
Website: www.nscc.ca Programs include Family Pharmacare, Low Income Pharmacare for
Provide post-secondary education in technical skills for the workplace. Children, Seniors’ Pharmacare, Drug Assistance for Cancer Patients,
Pharmacare Benefits through Department of Community Services, and Out
Nova Scotia Department of Economic and Rural of Province Travel and Accommodation Assistance.
Development and Tourism - Serving Nova Scotia
Halifax: +1 902 424-0377
Nova Scotia Public Trustee
Serving Nova Scotia
Antigonish office: +1 902 863-7539
Website: www.gov.ns.ca/econ Phone: +1 902 424– 7760
Provide programs and supports for small business owners and economic Website: http://novascotia.ca/just/pto/
development projects in Nova Scotia. In certain circumstances the Public Trustee may work in the interest of
persons who are not legally competent to manage their affairs (e.g.,
Nova Scotia Department of Seniors/ Seniors Toll Free children, missing or deceased persons, or because of mental incompetency)
Information Line - Serving Nova Scotia when no-one else is available to look after their affairs (such as managing
Seniors Toll Free Information Line: +1 902 670-0065 the person’s estate, trust funds, etc). The Public Trustee is also authorized
Website: www.gov.ns.ca/seniors/ to give consent for healthcare if the person is mentally incapable and has
Work collaboratively with Nova Scotia communities so that they will be no-one to provide consent.
healthy places to live and age well. Support seniors’ independence through
government policies, services, programs and information. See also the Nova Scotia Securities Commission
Serving Nova Scotia
Positive Aging Directory.
Phone: +1 855 424-2499
Nova Scotia Legal Aid Website: www.beforeyouinvest.ca
Serving Nova Scotia Have information about understanding investments, choosing an
Antigonish Office: +1 902 863-3350 investment advisor and avoiding investment fraud. They also investigate
Port Hawkesbury Office: +1 902 625-4047 investment fraud. See also Canadian Securities Administrators.
Website: www.nslegalaid.ca/
Provide legal services to qualified Nova Scotians. Also help explain the Nova Scotia Student Assistance
Serving Nova Scotia
process (summary advice) for Income Assistance, CPP Disability,
Employment Insurance and Residential Tenancies matters. Phone: +1 800 565-8420
TTY: +1 902 424-2058 (not toll-free)
Nova Scotia Office of the Ombudsman Website: http://studentloans.ednet.ns.ca/
Serving Nova Scotia The place to apply for Canada Student Loans and Nova Scotia Student
Phone: +1 800 670-1111 Loans
Website: www.gov.ns.ca/ombu/
Contact for complaints against provincial and municipal government
departments, agencies, boards, and commissions.
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36 37Resources in Alphabetical Order Resources in Alphabetical Order
Office of Consumer Affairs (Industry Canada) Ombudsman for Banking Services and Investments (OBSI)
Serving Canada Serving Canada
Website: www.consumer.ic.gc.ca Phone: +1 888 451-4519
Identity Theft Consumers Program: www.ic.gc.ca/eic/site/oca-bc.nsf/eng/h_ Website: www.obsi.ca
ca02226.html Contact the Ombudsman if you have not been able to get a problem at
Online resource only. Offer practical tools and information on budgeting, your bank or investment firm resolved to your satisfaction and you’ve lost
credit, debt and protecting yourself as a consumer. See also Canadian money as a result.
Consumer Handbook.
Paqtnkek Mi’kmaw Nation
Office of the Superintendent of Bankruptcy Canada Serving the Community of Paqtnkek Mi’kmaw Nation
Serving Canada Phone: +1 902 386-2781
Phone: +1 877 376-9902 Health Centre: +1 902 386-2048
Website: www.osb.ic.gc.ca Website: http://paqtnkek.ca
Provide information about bankruptcy and other options for people Services include economic development, education, employment and
overwhelmed by debt. The Bankruptcy Assistance Program can help you if training, C@P site, housing and help with basic needs. Health Centre
you have tried but cannot find a trustee. services include family support, mental health and addictions services.
Old Age Security (OAS)/Guaranteed Income Supplement (GIS) PLAN: RDSP
Serving Canada
(Service Canada) - Serving Canada
Phone: +1 800 277-9914 Website: http://rdsp.com
TTY: +1 800 255-4786 Online resource with excellent information on Registered Disability Savings
Website: www.servicecanada.gc.ca/eng/isp/oas/oastoc.shtml, or go to Plans (RDSPs). It includes a step-by-step guide and an RDSP calculator.
www.servicecanada.gc.ca and scroll down to “Seniors”
Provide a monthly benefit to seniors aged 65 and over based on their years
Political Representatives
of residence in Canada. Low-income seniors may be eligible for an Your political representatives and the staff in their offices can sometimes
additional supplement based on their income and marital status. Benefits offer advocacy and support, especially with government departments and
under the OAS program include the residence-based pension, the programs. Remember: politicians need to hear from you in order to
Guaranteed Income Supplement for low-income pensioners, and the represent you! See Appendix on pg. 50 - 51
Allowance and the Allowance for the Survivor for low-income spouses/
partners or survivors aged 60 to 64. Port Hawkesbury Literacy Council (PHLC)
Serving Port Hawkesbury and Catchment Area
OmbudService for Life and Health Insurance Phone: +1 902 625-1599
Serving Canada Website: www.phlc.info
Phone: +1 888 295-8112 Offer free adult learning programs geared toward improving literacy and
Website: www.olhi.ca/ essential skills, basic computer literacy, work readiness training and GED
A place to contact if you have a problem with life or health insurance. Also preparation.
offer consumer information.
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38 39Resources in Alphabetical Order Resources in Alphabetical Order
Port Hood Resource Centre and Library Public Health Services (GASHA)
Serving Port Hood and surrounding area Serving Antigonish/Guysborough/Inverness/Richmond Counties
Phone: +1 902 787-2568 Antigonish Office: +1 902 867-4500 ext. 4800
Website: http://iccns.ca Canso Office: +1 902 366-2925
Offer a lending library, C@P site, computer training, business services and Arichat Office: +1 902 226-2944
other programs. Guysborough Office: +1 902 533-3502
Port Hawkesbury Office: +1 902 625-1693
Positive Aging Directory Sherbrooke Office: +1 902 522-2212
Phone: +1 800 670-0065 (Seniors Toll-Free Information Line – to order a Mulgrave Office: +1 902 747-3367
copy) Also have Youth Health Centres in some of the schools in the Strait
Website: http://novascotia.ca/seniors/positive_aging_directory.asp Regional School Board.
A directory of services for seniors, including information on financial Website: www.gasha.nshealth.ca/public-health.htm
abuse, avoiding fraud, housing, taxes, government benefits, etc. Published Work with partners in community to assist clients in accessing services
yearly by the Nova Scotia Department of Seniors. that support health and well being.
Potlotek First Nation Richmond County Literacy Network
Serving residents of Potlotek First Nation Serving Richmond County
Phone: +1 902 535-3317 Isle Madame Learning and Technology Centre: +1 902 226-0383
Health Centre: +1 902 535-2961 St. Peters Learning and Technology Centre: +1 902 535-3304
Website: www.potlotek.ca Website: www.richmondliteracy.ca
Programs include housing, education, economic development, help with Offer adult education programs for basic academic skills, GED preparation,
basic needs and a C@P site. The Health Centre services include counselling job readiness training, essential skills workshops, computer literacy, family
and addictions counselling. literacy programs and Age Advantage Plus initiatives.
Practical Money Skills Canada Royal Canadian Mounted Police (RCMP)
Serving Canada Serving Canada
Website: www.practicalmoneyskills.ca Phone: +1 800 803-7267
Online resource for information on banking, budgeting, investing, credit, Website: www.rcmp-grc.gc.ca
debt and life events such as getting a car or home, education, parenting, Provide information about and investigate frauds, scams, and elder abuse.
and retirement. Also offer educational games about money for children and Have a Seniors’ Safety Program (see Antigonish Crime Prevention). See
youth. also Seniors Guidebook to Safety and Security. In an emergency call 911.
Problem Gambling Help Line Senior Abuse Information and Referral Line
Serving Nova Scotia Serving Nova Scotia
Phone: +1 888 347-8888 Phone: +1 877 833-3377
Free and confidential support for gamblers and those affected by gambling; Website: http://novascotia.ca/seniors/stopabuse
24 hours/day, 7 days/week. A place to turn if you are concerned that a senior – yourself or someone
you know – is being abused. Call for information, or to talk about a
situation that is of concern to you. Your call will kept confidential except as
required by law.
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40 41Resources in Alphabetical Order Resources in Alphabetical Order
Seniors Guidebook to Safety and Security SmartSAVER
Serving Canada Serving Canada
Website: www.rcmp-grc.gc.ca/pubs/ccaps-spcca/seniors-aines-eng. Phone: +1 416 966-2286 (not toll-free)
htm#Elder Website: www.smartsaver.org
Have information for seniors on a variety of topics including economic Non-profit organization offering an online guide to saving for your child’s
abuse, legal issues and avoiding frauds and scams. You can access a copy education, including how low- to modest-income families can access up to
online at the website above, or contact the RCMP for a paper copy. $2,000 in free money through the Canada Education Savings Program.
Service Canada General Inquiries Smokers’ Helpline
Serving Canada Serving Canada
Phone: +1 800 O-Canada (+1 800 622-6232) Phone: +1 877 513-5333
TTY: +1 800 926-9105 Website: www.smokershelpline.ca
Website: www.servicecanada.gc.ca Have an online interactive quit program and confidential telephone support
Locations: for people who want to quit and remain smoke free, as well as for their
Antigonish - Federal Building, Floor 2, 325 Main Street families and friends.
Guysborough - Chedabucto Centre, 9996 Highway 16 Social Security Tribunal
Inverness - 15926 Central Avenue Serving Canada
Port Hawkesbury - Shediac Shopping Centre, Unit 8, 811 Reeves Street Phone: +1 877 227-8577
Provide information and referral to all 5000+ federal government programs Website: www.canada.gc.ca/sst-tss
and services. Not an automated system; a real person answers the phone! If you disagree with a Government of Canada decision related to your
Ask about programs for: Employment Insurance, Canada Pension Plan or Old Age Security benefits,
-Seniors -Families and children, including new parents you can file an appeal with the Social Security Tribunal.
-Veterans -Aboriginal peoples
-Entrepreneurs -Newcomers to Canada St. Francis Xavier University Enterprise Development
-Youth -People with disabilities Centre (XEDC) - Serving Northern Nova Scotia
-Students -Home buyers Phone: +1 902 867-5543
-Caregivers -People getting married or divorced Website: http://xedc.ca/
-Job seekers -Dealing with affairs after someone dies Provide information, education and consulting services to small business
-Getting a Social owners and non-profit organizations.
Insurance Number
(SIN) St. James United Church Hot Meal Program
-See the Service Canada website above, or the List of Government Serving Antigonish County
Programs on the Antigonish Women’s Resource Centre Money Matters Phone: +1 902 863-2001
Webpage: www.antigonishwomenscentre.com/money-matters.htm Website: http://stjamesuc.com
Provide a hot meal for those in need every Tuesday at 11:30 AM.
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