Million members building society nationwide - Investor Update - Nationwide Building Society

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Million members building society nationwide - Investor Update - Nationwide Building Society
million
    members
    building society
    nationwide

    Investor Update
    February 2019

1
Million members building society nationwide - Investor Update - Nationwide Building Society
Our strategy: building society, nationwide

                                                                                                                                                                                UK’s most trusted financial brand3
          Creating up to 1000 roles as part of our
          technology investment                                                                                                                                                 Four community boards have supported
                                                                                                                                                                                34 local housing projects
          One of the first businesses to sign the Race at
          Work Charter

                                                                                                                                                                                 Attracted 1 in 5 current account switchers
          No. 1 for customer satisfaction amongst high
                                                                                                                                                                                 and 2 in 3 new ISA deposits4
          street peer group1
                                                                                                                                                                                 Helped a record 40.5k first-time buyers
          Joint 5th in UK Customer Service Index2
                                                                                                                                                                                 Member financial benefit of £330m
          Which? Banking Brand of the Year 2018

                                                                           UK leverage ratio of 5.0%
                                                                           £1.3bn additional technology investment in the future of the Society
                                                                           On track to deliver £100m of sustainable saves in 2018/19

    Unless otherwise stated, information in this presentation is correct as per Interim Results (30 September 2018)
    1 © GfK 2018, Financial Research Survey (FRS) measure; 2 Institute of Customer Service UK Customer Satisfaction Index; 3 compiled by Independent Research Agency, 12 months ending 31 December

    2018 vs 12 months ended 31 March 2018. Financial brands included Nationwide, Barclays, Co-operative Bank, First Direct, Halifax, HSBC, Lloyds, NatWest, Santander and TSB); 4 Sources: CASS BACS
    Payments Schemes monthly CASS switching market data (Apr-Sep 2018) and Bank of England (Apr-Sep 2018)

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Million members building society nationwide - Investor Update - Nationwide Building Society
Our mutual model sets us apart from our competitors

                   Nationwide is the largest building society in the UK                                              Key requirements of the Building Societies Act:
                    with over 15m members; our members are our retail
                    savings, residential mortgage and current account
                    customers1                                                                                                                    One member;
                                                                                                                         Member Owned
                                                                                                                                                    One vote
                   In addition to being regulated by the PRA and FCA,
                    Nationwide is subject to the Building Societies Act
                                                                                                                                                  Residential
                    1986                                                                                                      Assets
                                                                                                                                                mortgages ≥75%

                   Nationwide does not have shareholders, so aims to
                    make sufficient profits to run a safe and sustainable                                                                         Retail deposits
                                                                                                                             Liabilities
                    business and invest in services for members                                                                                       ≥50%

                   Mutual structure does not allow for a holding                                                         No proprietary        Hedging to match
                    company – Nationwide is, and will continue to be, run                                                    trading                  risk
                    as an operating company

    Unless otherwise stated, information in this presentation is correct as per Interim Results (30 September 2018)
    1 Holders of CCDS, deferred shares, PIBS, and AT1 instruments issued by the Society are also members

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Million members building society nationwide - Investor Update - Nationwide Building Society
Strong trading performance in a competitive market

                                 Continued current account growth                                                                                     Strong prime mortgage lending

                                                                 617                            588
                                 570                                                                                                              22.5                                                   23.4
                                                                                                                                                                                  21.6

                           9m 31/12/16                    9m 31/12/17                     9m 31/12/18                                        9m 31/12/16                    9m 31/12/17               9m 31/12/18
                                       Current Account Openings                   (‘000)1,2                                                               Prime Mortgage Gross Lending (£m)1

                           Number 1 for current account switchers                                                                                Maintaining market share of deposits

                        31,773
                                                                                                                                                   10.1                           10.0                    10.1
                                       16,430
                                                      7,483          5,363
                                                                                    2,116           586
                    Nationwide HSBC                 San UK          Monzo        Starling         Tesco                                        04/04/17                       04/04/18                  31/12/18
                                                                                                  Bank
                                 Current Account Switching Net Gains2                                                                                     Market Share of Retail Deposits (%)1,4

    Unless otherwise stated, information in this presentation is correct as per Interim Results (30 September 2018)
    1 Nationwide Building Society’s Interim Management Statement, Q3 2018/19; 2 Nationwide Building Society’s Interim Management Statement, Q3 2017/18; 3 Current Account Switch Service Dashboard,

    Issue 21 quarterly participant data, Q3 2018; 4 Nationwide Building Society’s Preliminary Results, 2017/18

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Million members building society nationwide - Investor Update - Nationwide Building Society
Profits in line with expectations as we invest in
         technology
                                                                                                                             Underlying profit for the period has reduced,
                                                                                                                              principally due to a charge of £167 million1
                                                                 9 months to 31                        9 months to 31         driven by asset write-offs and additional
                                                                   December                              December             investment in technology
                                                                     2017                                  20181
                Underlying profit                                                                                            Costs are flat period on period, excluding asset
                                                                            880                                       691     write-offs and our additional technology
                            (£m)
                                                                                                                              investment. On track to deliver £100 million of
                   Statutory profit                                                                                           sustainable saves within the 2018/19 year
                                                                            886                                       703
                              (£m)
                                                                                                                             Net interest margin was 7 basis points lower
               Cost income ratio
                                                                           59.7                                   68.4        year on year1. Expect margins to continue to
                            (%)
                                                                                                                              moderate as consumers benefit from
          Net interest margin                                                                                                 considerable choice
                                                                            1.33                                  1.26
                         (%)
                                                                                                                             Announced £330m of member financial benefit
                                                                                                                              at the half year (H1 2017/18: £245m), by offering
                                                                                                                              our members better rates, fees and incentives
                                                                                                                              than the market average

    Unless otherwise stated, information in this presentation is correct as per Interim Results (30 September 2018)
    1 Nationwide Building Society’s Interim Management Statement, Q3 2018/19

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Million members building society nationwide - Investor Update - Nationwide Building Society
Maintaining a low risk balance sheet
                                            04 Apr 18                   05 Apr 184                    30 Sep 18                       %
                                            IAS39, £bn                    IFRS9, £bn                         £bn                   share
                                                                                                                                                               Balance sheet growth driven by £3.6bn net
                                                                                                                                                                mortgage lending and increase in liquidity
              Residential                                                                                                                                       due to strong retail deposit performance
                                                 177.2                        177.1                        180.7                     76
              mortgages                                                                                                                                        Capital position has strengthened with CET1
         Other lending                            14.5                         14.4                         14.3                      6                         and UK leverage ratios increasing to 31.7%
                                                                                                                                                                and 5.0%, respectively
                  Liquidity1                     30.8                         30.8                         36.0                      15                        Day one impact of IFRS9 is limited:
           Other assets                           6.6                           6.6                          7.3                      3                         provisions increased by £162m, CET1 ratio
                                                                                                                                                                reduced by 10 bps
                       Assets                   229.1                        228.9                        238.3                     100

     Retail deposits2                           148.4                        148.4                         153.5                     65                                                             05 Apr   30 Sep   31 Dec
                                                                                                                                                       Key ratios (%)
                                                                                                                                                                                                     184       18      185
                Wholesale
                                                 58.8                         58.8                          62.1                     26                    Liquidity coverage
                 funding                                                                                                                                                                            130.3    131.9    152.5
                                                                                                                                                                         ratio
      Other liabilities                            3.7                          3.7                          3.2                       1                   Wholesale funding
                                                                                                                                                                                                     28.2     28.6    28.8
                                                                                                                                                                        ratio
                  Capital &
                                                  18.2                         18.0                         19.5                      8                                  CET1 ratio                  30.4     31.7     31.7
                  reserves3
                 Liabilities                    229.1                        228.9                        238.3                     100                     UK leverage ratio                        4.9      5.0      5.0

    Unless otherwise stated, information in this presentation is correct as per Interim Results (30 September 2018)
    1Treasury liquidity and investment portfolio (on balance sheet); 2 Shares (member deposits) and amounts due to customers on consolidated balance sheet; 3 Total members’ interests and equity

    including CCDS, AT1 and subordinated liabilities; 4 Comparison shown vs 5 April to reflect the impact of IFRS9; 5 Nationwide Building Society’s Interim Management Statement, Q3 2018/19

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Million members building society nationwide - Investor Update - Nationwide Building Society
Continued strong asset performance
                                                                                                                  Residential                                            Unsecured
         Retail lending
                                                                                                 05 Apr 18                       30 Sep 18                     05 Apr 18             30 Sep 18
         Total balances (£m)                                                                       177,303                        180,967                        4,107                 4,316
         Provision balances (£m)                                                                      235                             234                        365                    371

         3 month+ arrears (%)                                                                        0.43                            0.42                        1.56                  1.53

         UKF industry average (%)                                                                    0.81                            0.78

         Total negative equity balances (£m)                                                          261                             236

         Negative equity (£m)                                                                          38                              34

                                                                                                                                                      The proportion of loans in arrears across
         3.00%                      Mortgage balances in 3 month+ arrears1
                                                                                                                                                       prime and specialist lending remains low,
         2.50%                                                                                                                                         reflecting the favourable economic conditions
         2.00%                                                                                                                                         and low interest rate environment, supported
                                                                                                                                                       by robust credit management policies
         1.50%
                                                                                                                                                      Nationwide’s mortgage book has a 3m+
         1.00%                                                                                                                                         arrears value consistently below the UK
         0.50%                                                                                                                                         Finance Industry average since at least 2005
                                                                                                                                                      On the 31st December, arrears performance
         0.00%
                                                                                                                                                       for residential mortgages was stable at
                                                                                                                                                       0.43%, with an average LTV of loan stock of
                                                                                                                                                       57% (4 April 2018: 56%)2
                                            Nationwide                   UKF industry average
    Unless otherwise stated, information in this presentation is correct as per Interim Results (30 September 2018)
    1 Nationwide Building Society Preliminary Results disclosures 2005-2018 2 Nationwide Building Society’s Interim Management Statement, Q3 2018/19

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In excess of expected capital and MREL requirements

                            Going concern capital (% of RWAs) 1                                                                                                                        MREL (£bn)

                    34.7%
                      AT1                                                                                                                                        £18.8bn
                                                            27.9%                                                                                                                                           £16.8bn
                                                                                                                                                                           5
                                                                                                                                                                   SNP
                                                                                                                                                                                                             Buffers
                                                            Buffers
                                                                                                                                                                  Tier 2

                     CET1                                                                           13.1%                                                                                                   6.5% UK
                                                        Minimum
                                                                                                                                                                                                            leverage
                                                         leverage                                  Buffers
                                                       requirement                                                                                                Tier 1                                    exposure
                                                                                                  Pillar 2A
                                                                                                    Pillar 1

            End point Tier 1                          UK leverage 2                       CET1 requirement 3                                           Current resources                                 2020 expected
           capital resources                          requirement                                                                                                                                         requirements 2, 4

    Unless otherwise stated, information in this presentation is correct as per Interim Management Statement (31 December 2018).
    1 Requirements, including buffers which are expected to apply in 2019; 2 Leverage buffers comprise: 3.25% minimum, 0.35% additional leverage ratio buffer and 0.4% countercyclical leverage ratio

    buffer; 3 CRD IV buffers comprise: 1% countercyclical capital buffer; 1% systemic buffer; and 2.5% capital conservation buffer; 4 Assuming UK leverage exposure as at December 2018; 5 Senior non-
    preferred notes

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Continue to be active in wholesale funding markets

                                      Wholesale funding portfolio (£bn)                                                                        Maintained wholesale funding market presence,
                                                                                                                                                issuing c.£2.2bn term funding in H1 2018/19
                                                                          Other 0.7
                                                                                                                                                across secured and unsecured programmes, in
                                               Securitisations
                                                    3.4                                                                                         both private and public transactions

                   Medium Term                                                                                                                 Since 30 September 2018, Nationwide has been
                    Notes 9.1                                                                                 Term Funding                      active in secured and unsecured private
                                                                                                                 Scheme
                                                                                                                   17.0
                                                                                                                                                placements. Nationwide issued £1bn of its
                                                                                                                                                inaugural SONIA 5yr covered bond in January
                                                                                                                                                2019

                                                                                                                                               Given Nationwide’s participation in the Term
                                                                                                                                                Funding Scheme, wholesale funding
                                                                                                                                                requirements have been reduced over the
                                                                                                                                                2018/19 financial year
                            1
           Short Term 15.5                                                                                                                     Typically, Nationwide would issue £7-10bn term
                                                                                                                                                funding per annum across secured and
                                                                                                    Covered Bond                                unsecured asset classes – this is the expectation
                                                                                                        16.4                                    for 2019/20 onwards

    Unless otherwise stated, information in this presentation is correct as per Interim Results (30 September 2018).
    1 Includes commercial paper, certificates of deposit, repos and deposits (of which include protected equity bond balances of £0.2bn).

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Credit ratings reflect capital strength and conservative
           business model
                Nationwide’s long-term and short-term credit ratings are shown in the table below. The long-term rating for
                both Moody’s and Standard & Poor’s is the senior preferred rating. The long-term rating for Fitch is the senior
                non-preferred rating.

                                                                      Senior                                           Senior Non
                                                                                                  Short term                        Tier 2   AT1   Outlook
                                                                      Preferred                                        Preferred
                       Moody's                                        Aa3                         P-1                  Baa1         Baa1     -     Negative

                       Standard & Poor's                              A                           A-1                  BBB+         BBB      BB+   Positive
                       Fitch Ratings                                  A+                          F1                   A            A-       BB+   Stable

                Latest ratings actions:

                Moody’s (Oct 2018): Affirmed Nationwide’s long and short term ratings, but changed its outlook to negative from
                stable. This change in outlook reflects uncertainties embedded in Moody’s forward looking view on the loss given
                failure of the Society’s senior debt

                Standard & Poor’s (Nov 2018): Affirmed Nationwide’s long and short term ratings and left the positive outlook
                unchanged

                Fitch (Dec 2018): Affirmed Nationwide’s long and short term ratings and left the stable outlook unchanged
     Unless otherwise stated, information in this presentation is correct as per Interim Results (30 September 2018)

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Strong performance in the 2018
          Bank of England Stress Test1
                The 2018 Annual Cyclical Scenario stress test was the
                 same as the 2017 scenario, but was conducted under
                 IFRS9. The scenario included:                                                                           Projected low-point CET1 capital ratios in the stress
                     UK GDP falling by 4.7%                                                                                                scenario (%)
                                                                                                                          14.1
                     UK unemployment rising to 9.5%                                                                                                                Low-point CET1
                                                                                                                                                                    Hurdle Rate
                     UK residential property prices falling by 33%                                                                  11.4        11.0       10.9
                     Bank Rate rising to 4%                                                                                                                                9.7

                Nationwide remained profitable throughout the
                 stressed period; full distributions continued to be
                 made on all Tier 1 capital instruments

                Low point CET1 ratio of 14.1%, 620bps above the
                 hurdle rate; low point UK leverage ratio of 5.1%                                                      Nationwide    LBG       Barclays    San UK           RBS

                The FPC stated the 2018 stress test was sufficiently
                 severe to encompass the outcomes based on ‘worst
                 case’ assumptions about the challenges the UK
                 economy could face in the event of a cliff-edge Brexit

     Unless otherwise stated, information in this presentation is correct as per Interim Results (30 September 2018)
     1 Bank of England, Stress testing the UK banking system 2018 results, November 2018

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UK Economy – Housing Market
     Annual house price growth stagnates in January1
     “Annual house price growth almost ground to a complete halt in January, with prices just 0.1% higher than the same time last year. This follows a
     subdued December when price growth slowed to 0.5%.

     Indicators of housing market activity, such as the number of property transactions and the number of mortgages approved for house purchase, have
     remained broadly stable in recent months, but forward-looking indicators had suggested some softening was likely.

     In particular, measures of consumer confidence weakened in December and surveyors reported a further fall in new buyer enquiries towards the end
     of 2018. While the number of properties coming onto the market also slowed, this doesn’t appear to have been enough to prevent a modest shift in
     the balance of demand and supply in favour of buyers in recent months.

     It is likely that the recent slowdown is attributable to the impact of the uncertain economic outlook on buyer sentiment, given that it has occurred
     against a backdrop of solid employment growth, stronger wage growth and continued low borrowing costs.

     Near term prospects will be heavily dependent on how quickly this uncertainty lifts, but ultimately the outlook for the housing market and house
     prices will be determined by the performance of the wider economy – especially the labour market.

     The economic outlook remains unusually uncertain. However, if the economy continues to grow at a modest pace, with the unemployment rate and
     borrowing costs remaining close to current levels, we would expect UK house prices to rise at a low single-digit pace in 2019.”
                                                                      Average UK house price                           Average percentage change in UK
                                                                                                                                 house prices

     Unless otherwise stated, information in this presentation is correct as per Interim Results (30 September 2018)
     1 Nationwide’s House Price Index, January 2019

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Contacts
       Alex Wall
       Head of Investor Relations, Rating Agencies & Capital
       alexander.wall@nationwide.co.uk
       0845 602 9053

       Nationwide Treasury Mailbox
       nationwide.treasury@nationwide.co.uk

13
Disclaimer
     This presentation has been prepared by and is the property of Nationwide Building Society (“Nationwide”). By attending this presentation or accepting this document you represent, warrant and agree that (i) you will not reproduce or
     transmit the contents (in whole or in part) of this presentation by any means; (ii) you have understood and agreed to the terms set out herein; (iii) you consent to delivery of this presentation by electronic transmission, if applicable; (iv) you
     are not a US Person, as defined below; (v) if you are in the United Kingdom, then you are a person who is (a) an investment professional within the meaning of Article 19 (5) of the Financial Services and Markets Act 2000 (Financial
     Promotion) Order 2005 (“FPO”) or (b) a high net worth entity falling with Article 49(2)(a) to (d) of the FPO; and (vi) if you are within the European Economic Area (“EEA”), then you are a person who is a “qualified investor” within the
     meaning of Article 2(1)(e) of EU Directive 2003/71/EC, as amended (the “Prospectus Directive”).
     This presentation shall not constitute or form part of any offer to sell or the solicitation of an offer to buy or subscribe for any securities. Any securities subsequently issued by Nationwide will not be registered under the United States
     Securities Act of 1933, as amended (the “Securities Act”), or the securities laws of any state or any other jurisdiction of the United States. Any securities subsequently issued by Nationwide may not be offered or sold within the United States
     except pursuant to an exemption from, or in a transaction not subject to, the registration requirements of the Securities Act.
     NOT FOR DISTRIBUTION TO ANY US PERSON (AS SUCH TERM IS DEFINED IN REGULATION S UNDER THE SECURITIES ACT) OR TO ANY PERSON OR ADDRESS IN THE UNITED STATES.
     In the United Kingdom, this communication is directed only at persons who (i) have professional experience in matters relating to investments falling within Article 19 of the FPO, as amended; or (ii) are Professional Clients (as defined by FCA
     Rules), all such persons in (i) and (ii) together being referred to as “relevant persons”.
     This communication must not be acted on or relied on by persons who are not relevant persons. Any investment or investment activity to which this communication relates is available only to relevant persons and will be engaged in only with
     relevant persons.
     In the EEA, this communication is only addressed to and directed at persons who are “qualified investors” within the meaning of Article 2(1)(e) of the Prospectus Directive.
     NEITHER THIS PRESENTATION NOR ANY COPY HEREOF MAY BE DISTRIBUTED IN ANY JURISDICTIONS WHERE ITS DISTRIBUTION MAY BE RESTRICTED BY LAW. PERSONS WHO RECEIVE THIS PRESENTATION SHOULD MAKE THEMSELVES
     AWARE OF AND ADHERE TO ANY SUCH RESTRICTIONS. Any failure to comply with these restrictions may constitute a violation of the laws of any such other jurisdictions. In particular, neither this presentation nor any copy of it nor the
     information contained in it is for distribution directly or indirectly in or into the United States, Canada, Australia or Japan.
     This presentation does not constitute an offering document. The information presented herein is an advertisement and does not comprise a prospectus for the purposes of the Prospectus Directive and/or Part VI of the Financial Services and
     Markets Act 2000. The information herein has not been reviewed or approved by any rating agency, government entity, regulatory body or listing authority and does not constitute listing particulars in compliance with the regulations or rules
     of any stock exchange. Any future potential transaction is qualified in its entirety by the information in the final form documentation relating to any such proposed transaction. Investors should not subscribe for any securities except on the
     basis of the information contained in the final form documentation relating to any such proposed issue of securities, in particular, each reader is directed to any section headed “Risk Factors” in any such documentation.
     This presentation is published solely for informational purposes and should not be treated as giving investment advice.
      It has no regard to the specific investment objectives, financial situation or particular needs of any recipient. No representation or warranty, express or implied, is or will be made in relation to, and no responsibility is or will be accepted by
     Nationwide and its affiliates, agents, directors, partners and employees as to the accuracy or completeness of the information contained in this presentation and nothing in this presentation shall be deemed to constitute such a
     representation or warranty or to constitute a recommendation to any person to acquire any securities. Nationwide and its affiliates, agents, directors, partners and employees accept no liability whatsoever for any loss or damage howsoever
     arising from any use of this presentation or its contents or otherwise arising in connection therewith.
     Although the statements of fact in this presentation have been obtained from and are based upon sources that are believed to be reliable, their accuracy is not guaranteed by Nationwide and any such information may be incomplete or
     condensed.
     All opinions and estimates included in this presentation are subject to change without notice. Nationwide is under no obligation to update or keep current the information contained herein.
     This presentation may contain statements that constitute forward-looking statements. Such forward-looking statements can be identified by the use of forward-looking terminology, such as the words “believes”, “expects”, “may”, “intends”,
     “should” or “anticipates”, or the negative or other variations of those terms. Such statements involve known and unknown risks, uncertainties and other important factors that could cause the actual results and performance of securities,
     Nationwide or the UK residential mortgage industry to differ materially from any future results or performance expressed or implied in the forward-looking statements. These risks, uncertainties and other factors include, among others:
     general economic and business conditions in the United Kingdom; currency exchange and interest rate fluctuations; government, statutory, regulatory or administrative rules or initiatives affecting
     Nationwide; changes in business strategy, lending practices or customer relationships; and other factors that may be referred to in the document. While such statements reflect projections prepared in good faith based upon methods and
     data that are believed to be reasonable and accurate as of the date thereof, Nationwide undertakes no obligation to revise these forward-looking statements to reflect subsequent events or circumstances. Recipients of this presentation
     should not place undue reliance on forward-looking statements and are advised to make their own independent analysis and determination with respect to the forecast periods, which reflect Nationwide’s view only as of the date hereof.
     Losses to investments may occur due to a variety of factors. Before purchasing any securities described in this presentation you should take steps to ensure that you understand and have made an independent assessment of the suitability
     and appropriateness thereof, and the nature and extent of your exposure to risk of loss in light of your own objectives, financial and operational resources and other relevant circumstances. You should take such independent investigations
     and such professional advice as you consider necessary or appropriate for such purpose.
     Furthermore, you should consult with your own legal, regulatory, tax, business, investment, financial and accounting advisers to the extent that you deem it necessary, and make your own investment, hedging and trading decisions
     (including decisions regarding the suitability of any transaction) based upon your own judgement and advice from such advisers as you deem necessary and not upon any view expressed in this presentation. Certain data in this presentation
     has been rounded. As a result of such rounding, the totals of data presented in this presentation may vary slightly from the arithmetic totals of such data.

14
Appendix 1: LTV by Geographic Region

     Residential mortgage balances by                                                                                   South East   South West
     LTV and region                               Greater London Central England Northern England                         England      England    Scotland   Wales Northern Ireland     Total
      30 September 2018                                          £m                   £m                    £m                £m            £m        £m       £m              £m        £m       %

     Stage 1 and 2 loans
     Fully collateralised

     LTV ratio:
     Up to 50%                                               26,201                11,424                7,456              8,822        6,096      3,160    1,468             949    65,576
     50% to 60%                                              11,339                6,434                 4,483               4,417        3,302      1,773    840              386    32,974
     60% to 70%                                               9,361                 6,755                6,396              3,796         3,321     2,560    1,336             389     33,914
     70% to 80%                                               7,056                4,893                 5,405              3,024        2,458      2,425    1,072             431    26,764
     80% to 90%                                               5,628                2,602                  3,177             2,275         1,746      1,257    656              279     17,620
     90% to 100%                                               888                    185                  404                385          162        128      66               83      2,301
                                                            60,473                32,293                 27,321            22,719       17,085      11,303   5,438            2,517   179,149   99.1
     Not fully collateralised
     Over 100% LTV                                                 4                     3                    21                2            2          7        1             162       202     0.1
     Collateral value                                              3                     3                   18                 2             1         6        1             139        173
     Negative equity                                                1                    -                     3                 -            1          1       -              23        29

     Stage 1 and 2 residential
     mortgages                                              60,477                32,296                27,342              22,721       17,087     11,310   5,439           2,679    179,351   99.2

     Unless otherwise stated, information in this presentation is correct as per Interim Results (30 September 2018).

15
Appendix 2: IFRS9 staging and provision analysis

                                                                    Residential mortgages1                                                                Unsecured
                                                            05 Apr 18                   30 Sep 18                                             05 Apr 18                     30 Sep 18
                                                               Provision                  Provision                                                  Provision                  Provision
                                              Balance Share of           Balance Share of                                           Balance Share of           Balance Share of
                                                               coverage                   coverage                                                   coverage                   coverage
                                                 (£m) book (%)              (£m) book (%)                                              (£m) book (%)              (£m) book (%)
                                                                    (%)                        (%)                                                        (%)                        (%)
       Stage 1                                156,647                  88             0.01 160,566                      89   0.01    3,264          79     0.8    3,397           79     0.7
       Stage 2                                  19,072                  11             0.9       18,785                 10   0.9       575          14     17.9    642            15    15.4
       Of which: >30 dpd                            463                                              488                                 16                            16
       Stage 3                                    1,395                   1            3.4         1,427                 1    3.1      268           7    88.5        277          6    89.2
       Of which: >90 dpd                             740                                              729                                61                           63
       Of which: charged off
                                                      n.a                                             n.a.                             185                            193
       accounts
       Total                                   177,114                                0.13 180,778                           0.13     4,107                8.9    4,316                  8.6

       Memo: Stage 3 provision                                                         n.a.                                  n.a.                           75                           74
       coverage exc. charge offs (%)

     Unless otherwise stated, information in this presentation is correct as per Interim Results (30 September 2018).

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