Microsoft 365 customer presentation - April, 2021 - Swisscom
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Work Smart is typically Swiss! « Switzerland is perfectly suited to Work Smart: motivation, training and a strong work ethic more or less make Switzerland the motherland « of flexible, mobile working. Work Smart is typically Swiss, Swisscom Magazin 2018 Link 2
The number of fixed workplaces has dropped significantly since 2017, and mobile working is no longer the exception 2017 2018 19.7% 9.1% Fixed workplaces, mobile working impossible 51.5% 34.8% Mobile, flexible working only in exceptional cases 3 Source: MSM Research, ICT-Markt Switzerland, spring report 2018.
Reasons why it’s worth investing in Work Smart Digitisation is changing every Talented youngsters demand industry modern workplaces Customers demand simple For digital natives, work and services that can be used private life are closely anytime, anywhere. New intertwined. This presents new technologies speed up this challenges. process. Examples: Uber, Zalando, Examples: working on the move, Spotify, Renovero.ch, flexible working hours, use of Quandoo.ch, Sharely.ch new communication channels such as WhatsApp, Shared Docs, co-working spaces 4
Common misconceptions about Work Smart 1 2 3 Chats are no good for Work is a side issue for Work Smart applications are business people who work at home a sure-fire success Instant messaging is a useful No, because numerous studies show Even though they use well developed addition to the existing that employees who work at home or tools, many companies find it communication mix, ideal for the on the move are more productive and difficult to reach their full potential. lightning quick reactions on which motivated. Significant success factors include day-to-day business increasingly the culture change within the relies. company, employee training and the adaptation of office spaces to new • Study by the University of California, 2016 • ‘WorkAnywhere’ study, Fachhochschule Nordwestschweiz demands. • Study ‘the organisation of mobile, flexible working in large and 5 medium-sized companies‘, Fachhochschule Nordwestschweiz
Microsoft 365 as a complete business solution Be productive anywhere Communicate more easily Only pay for what you use Thanks to the cloud, you can use the tried Using the communication functions (chat, Licences are paid for on a daily basis via and tested Office applications wherever video-conferencing and desktop-sharing), Swisscom billing. You don’t need a you are on your PC, tablet and smartphone you can work together as a team without company credit card and only pay for what – either out and about or in the office. any restrictions, wherever you are. you actually use. Fully scalable Always up to date Less hardware, less energy Microsoft 365 grows with your business. With an Microsoft 365 subscription, you With the cloud-based solution, all your We can quickly add or remove licences for will always automatically have the latest data is securely stored externally, so you individual employees. version – so no security flaws – without don’t need any local server infrastructure needing to invest any time or be an IT at all. This reduces your energy costs as expert. well as hardware expenditure. 6
Benefits of Microsoft 365 with services from Swisscom* Switch easily If you order Microsoft Microsoft 365 via Swisscom, you won’t have to install and configure it on your own. You won’t need to invest lots of time and you don’t need to be an IT expert yourself to switch to Microsoft 365. Work easily Do you want to know how to forward your e-mails while you’re on holiday or how to share a file via OneDrive? Our application support provides quick, efficient assistance in all the official Swiss languages. *These services are only available to customers whose Microsoft 365 is looked after by Swisscom. Customers with complex IT infrastructure will be referred to Microsoft 365 experts (Swisscom partners), with services and prices that vary, depending on the partner. 7
Licence overview Business Basic Apps for Business Business Standard LeanSync Voice Office applications Office applications Office applications Requirements Web and mobile versions only • Microsoft 365 • inOne SME or Sbcon Outlook Word Excel Outlook Word Excel Hosted PowerPoint OneNote PowerPoint OneNote Services Services Services Services • Outlook Voice OneDrive Exchange OneDrive SharePoint Exchange OneDrive SharePoint Teams Teams CHF 2 per month per CHF 5.70 per month CHF 11.65 per month CHF 14.35 per month phone number 9 All prices include VAT
Applications and services in detail • 1 TB online storage per licence One Drive • Store and share files in the cloud • Always use the latest Office software (updates carried out without service interruption) Office • Full versions of Word, Excel, PowerPoint, Outlook and OneNote on up to 5 PCs or Macs per user (Business Premium licence only online) • E-mail, calendar, contacts and tasks always secure and synchronized Exchange • 50 GB storage per mailbox • Microsoft Teams is a platform that combines chat, web- and video-calling, desktop-sharing, Microsoft Teams notes and attachments • Create an Intranet or Extranet SharePoint • Online storage for shared use 10 • Social network for businesses (Yammer)
Overview of Swisscom services* Installation and Application support Licence amendments Migration Help with Microsoft 365 Add and remove licences Swisscom and a qualified application issues • CHF 100.- per user partner will be happy to • Included in Business take care of setting up and Service L (inOne SME commissioning M365 in office) or MyService your IT infrastructure. subscription (monthly • With an offer based on fee) your requirements. • Support billed at CHF Licence amendments must always 48.50 / 15 min. be requested through Swisscom, without subscription since they cannot be processed by the customer. *These services are only available to customers whose Microsoft 365 is looked after by Swisscom. Customers with complex IT infrastructure will be referred to Microsoft 365 experts (Swisscom partners), with 11 services and prices that vary, depending on the partner. All prices include VAT.
Microsoft 365 with data storage in CH available All core data of Microsoft 365 services is stored in Switzerland! Exchange Online mailbox content: e-mail text, calendar entries and Exchange content of e-mail attachments SharePoint online website content and files stored on the website SharePoint Files uploaded to OneDrive for Business OneDrive Teams chat messages, including private messages, channel messages Teams and images used in chats 12
New Outlook Voice feature available • Make telephone calls easily with a click from Outlook Outlook • No need to type phone numbers by hand • Continuous overview of incoming and outgoing calls Telephone • No complex configuration of telephone equipment • No additional call charges Employee • Only CHF 2 per month per phone number 13
Who is Outlook Voice suitable for? • Particularly suitable for companies with a fixed location and traditional back-office staff • Microsoft 365 customers who manage contacts in Outlook • Microsoft 365 customers who already have inOne SME and Sbcon Hosted
One-stop shop Combine Microsoft 365 with your existing Swisscom products and you’ll have a single contact partner for all your office communication requirements. Internet Services Telephony Swisscom TV 15
Modern work models? Choose Swisscom Many years’ experience with Work Smart We gather valuable experience by using the tools ourselves. This helps us know which tools are suitable for which companies and collaboration models, and to provide you with the best possible support as you start using modern work methods. The right product for every SME From a simple chat function to the full Managed IT, our solutions are modular and scalable, so they can be implemented in accordance with your individual requirements. We offer local, individual support Either via our hotline or in collaboration with our close network of Swiss partners, we can support you through your transformation into the world of new work models. We offer individual support in all official Swiss languages via our hotline or through our local partners. 16 Swisscom Rechenzentrum
We look forward to helping you with Microsoft 365. Swisscom (Switzerland) Ltd SME P.O. Box CH-3050 Berne 0800 055 055 17 Swisscom (Switzerland) Ltd www.swisscom.ch/Microsoft 365
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