MEMBERSHIP PROSPECTUS 2020-2021 - Kangaroo Island
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? K angaroo Island Tourism Food Wine and Beverage Association (KITFWBA) is Our key the peak industry association representing Kangaroo Island’s objectives and tourism operators, and its food, wine and beverage producers. purposes As a not-for profit, membership- Kangaroo Island Tourism Food based, marketing and destination Wine and Beverage Association development organisation, we has the following key objectives: promote Kangaroo Island for both • Targeted destination marketing leisure, business and as the source of – to promote Kangaroo Island premium product and produce, both as a must visit destination, domestically and internationally. a place of unspoiled nature, We focus on targeted destination authentic products and marketing; we help facilitate the exceptional tourism experiences. access and dispersal of visitors to • Industry Development – to our region and provide member support the development of services such as advocating for local our industry’s capacity and tourism issues, providing business capabilities by providing access to networking and educational information, training and industry workshops to increase industry development opportunities. capacity and capability. We support and partner with our membership • Advocacy – to represent, to collectively strengthen and support and advocate on behalf grow our regional economy. of our association members, presenting a strong collective voice to key stakeholders, government departments, influencers, trade and media. • Sustainable regional economic growth – to drive visitation, visitor dispersal, product knowledge, availability and distribution and to increase awareness that Kangaroo Island is a source of premium products and produce. 3
p Why should • Opportunities to be represented at both trade I become a and consumer initiatives. t member? • Discounted marketing opportunities through the Becoming a member of the Visitor Guide and other key Kangaroo Island Tourism Food Wine publications such as consumer and Beverage Association has a and trade newsletters broad number of benefits. produced by the association. It is an investment that delivers the best opportunities for • The opportunity to harness the exposure, networking, marketing power of working collectively and best of all, building strong with other members of Kangaroo relationships within the tourism Island Tourism Food Wine food wine and beverage industry. and Beverage Association. As a member you get – • Access to valuable training and development workshops, • The opportunity to be part of a programs and initiatives. strong regional business network promoting the aspirations of the • Access to regional, state local tourism, food, wine, and and national research, beverage industry community. tools and resources. • Increased awareness, • The ability to access and have understanding and knowledge exposure on a range of consumer- of projects, activities and issues focused platforms including key facing the region through regular regional websites, interactive communications and functions. digital maps and hugely successful social media platforms. • Collaborative marketing opportunities to further promote your own business. 5
Website KITFWBA will manage, develop and tourkangarooisland.com.au continuously improve its three key websites, 129,191 unique users providing a significant digital footprint for an increase of 22% on last year our members. The websites provide a way for 311,556 page views visitors to connect with local tourism operators, an increase of 16% on last year producers and experiences and play a key role in attracting and converting visitors to visit and eatdrinkki.com.au purchase products. 26,904 unique users an increase of 24% on last year Every KITFWBA member will be listed on at least one of the website platforms. All websites 52,138 page views an increase of 14% on last year will be interactive and backlinked, ensuring the consumer has the greatest visibility of our tourism food wine and beverage member businesses. kimap.com.au 15,700 unique users Members will have the opportunities to leverage an increase of 77% on last year off these platforms by providing content, imagery, 28,745 page views listing events and offering specials and deals. an increase of 59% on last year 7
Social Media Kangaroo Island’s online and social media channels have become pivotal to our destination marketing activities and form a valued benefit to members. The platforms have an incredibly engaged tribe of followers who are using the platform in all aspects of their travel cycle. Used primarily for destination marketing, only members will be able to leverage off social media platform initiatives. 80,421 followers 6,002,169 impressions 432,853 engagements a reach of over 4,401,923 36,300 followers 3,358,955 impressions a reach of over 2,088,914 8
Industry Cooperative Development, Marketing training, tools Being a member of KITFWBA provides great opportunities to participate in and resources collaborative marketing opportunities. With this being a key focus of our This includes opportunities for: industry association, we provide frequent • Representation and capacity development opportunities for industry development. to attend international tourism trade events This includes: such as Australian Tourism Exchange, Travel Showcase, and India Travel Mission. • Invitations to regular networking opportunities for businesses to build • Inclusion in regular Consumer and Trade connections and find opportunities for Newsletters where you can show off your partnerships and packaging opportunities. latest product, award, or experience etc. • Access to regular training and business • Invitations to participate in collaborative development workshops across a range marketing activities, for example of business development areas. Tasting Australia, Cellar Door Festivals and other key consumer events as • Opportunities to engage in deemed appropriate and valuable. business mentoring programs. • Assistance with leveraging strategic • Discounted membership access to marketing campaigns run by online training program - Our Kangaroo Tourism Australia, South Australian Island Ambassador Training Tourism Commission and other • Access to relevant and pertinent research key stakeholder organisations. and insights regarding the region. • Opportunities to be included in South Australian Tourism Commission/Tourism Australia media and trade emails. 9
Visitor Guide Industry Newsletter Kangaroo Island Tourism Food Wine and Our monthly newsletter aims to be packed to Beverage Association works collaboratively the brim with industry news, opportunities, with HWR Media to produce the Official workshops and training and more, plus is Kangaroo Island Visitor Guide. This publication a great way to keep both yourself and your is an enormous benefit with members being team aware of the happenings in the region. offered up to a 15% discount on applicable advertising. Members can also be represented The direct value to members includes: in editorial content, receive a dedicated business • Never missing out on an opportunity, listing in the back of the guide and can be grant announcements, training featured on maps throughout the guide if they workshops or upcoming events. have a consumer outlet. Presented in both • Having the opportunity to promote yourself hard copy and via digital means, the guide directly to other KITFWBA members through is an essential piece of visitor collateral. both our Meet the Member section and our Kangaroo Island product showcase section. • Staying up to date with industry news KANGAROO ISLAND from our key stakeholders such as SATC, PIRSA, DEW, SAWIA and Food SA. • Knowing what your industry association is focusing on and delivering for you as its valued member. tourkangarooisland.com.au Over 100,000 hard copies distributed both domestically and internationally annually 10
Membership levels 11 Millie Mae’s Pantry Credit: Meaghan Coles
Introductory Reduced offer for 2020-21 $3,000 Industry $900 Investor This premium level of membership is for • Industry Investor speaking space those operators who are serious about their at one industry event per year. industry and believe themselves to be major contributors to the region’s tourism, food, wine • 1 complimentary ticket to all industry training, or beverage industry. Industry Investor will networking and other KITFWBA organised/ be exposed at the highest level with all calls hosted events. to action directly linked to their business for maximum conversion. With only eight packages Eligibility Criteria available – this will become highly sought after. Key Benefits include: Be a tourism, food, wine or beverage provider with at least one product • Priority access to all membership benefits and or experience which is available listed in the membership matrix. for a visitor to Kangaroo Island. • Industry Investor Branded tile to be placed at the bottom of every website/booking page on Be committed to being an Industry tourkangarooisland.com.au Investor and partnering with KITFWBA (over 311,556 page visits in 2019-20). to achieve our aims and objectives. • Direct call to action to your business website or bookings page on the kimap.com.au Be committed to delivering (valued at $500.00). customer service excellence. • Industry Investor branded tile located on Agree to the KITFWBA Code of Ethics every Industry ‘Work In progress’ newsletter – and have all of the appropriate licences minimum of 13 per year with direct call to action. and insurances necessary to operate. • 4x blogs per year about your business offering or key product Businesses wishing to work closely with the to be published on one or more of association and wanting to leverage this level KITFWBA’s consumer websites. of membership are also encouraged to apply. • Industry Investor branded tile on all industry networking events collateral Please note - due to the limited number of these – approximately 4 per year. packages available, they will be allocated based on the first 8 successful applications received. • Free unlimited access to Our Kangaroo Island Ambassador Training Program for staff members. 12
Less than a Reduced dollar a day for 2020-21 $350 Industry $105 Partner This membership package is for all tourism • All other benefits as indicated in food, wine and beverage businesses that the Membership Matrix. have either a tourism-based business experience, shop front, farmgate or is an Eligibility Criteria accommodation provider and has direct interface with our visitors to Kangaroo Island. Be a tourism, food, wine or beverage provider with at least one product and or experience Key Benefits include: which is available to a Kangaroo Island visitor. • Use of the Kangaroo Island Tourism Be committed to delivering a fantastic Food Wine and Beverages logo. customer focused service. • Subscription to the industry, Partner with KITFWBA to achieve our consumer and trade newsletters. aims and objectives to grow and drive regional economic outcomes. • Business listing in one or more of the association’s websites. Be committed to delivering customer service excellence. • Priority invitation to and discounted inclusion in industry events, including Agree to the KITFWBA Code of Ethics and have training and industry opportunities. all of the appropriate licenses and insurances necessary to operate. • Discounted advertising in the Kangaroo Island Visitor Guide and Businesses wishing to work closely with the other related visitor guide benefits. association and wanting to leverage this level of membership are also encouraged to apply. • Access to support to optimise your Australian Tourism Data Warehouse listing. Please note – Industry Partner is for one product per membership only. • Invitations to exclusive member-only events. • Access to letters of support for grants and award submissions (based on merit). • Access to collaborative marketing activities, including trade and consumer events, and other destination marketing initiatives. 13
Kangaroo Island Spirits Credit: South Australian Tourism Commission 14
A cup of Reduced coffee a week! for 2020-21 $250 Producer $75 Membership This membership package is for ‘Producers Eligibility Criteria Only’ and has been specifically designed for those businesses who are producing Kangaroo Be a Kangaroo Island producer that does not Island products and produce who do not have either their own retail outlet or a farm gate/ have their own shop front or cellar door. cellar door. Key Benefits Include: Be committed to delivering authentic Kangaroo Island produce /products. • Use of the Kangaroo Island Tourism Food Wine and Beverages logo. Be willing to partner with KITFWBA to achieve our aims and objectives to grow and drive • Subscription to the industry, regional economic outcomes. consumer and trade newsletters. Be committed to delivering product excellence. • Business listing on one or more of Agree to the KITFWBA Code of Ethics and have the association’s websites. all of the appropriate licenses and insurances • Priority invitation to and discounted necessary to operate. inclusion in industry events, including industry training opportunities. • Invitations to exclusive member-only events. • Access to letters of support for grants and awards submissions (based on merit). • Access to collaborative marketing activities, including trade and consumer events, and other destination marketing initiatives. • All other benefits as indicated in the Membership Matrix. 15
Introductory Reduced offer for 2020-21 $250 Business $75 Membership This membership is open to business Eligibility Criteria support services, wishing to have exposure to, engage with and support the ongoing Be prepared to work with and support development of local tourism, food, wine and Kangaroo Island Tourism Food Wine beverage businesses. Businesses include, but and Beverage Association members in are not restricted to plumbers, electricians, the interest of supporting their business lawyers, digital support suppliers, website development, capacity, capability and other developers, consultants, cleaners, garden aspects such as succession planning. maintenance, property maintenance etc. Be committed to delivering product excellence. Key Benefits include: Agree to the KITFWBA Code of Ethics • Exposure to over 200 member businesses. and have all of the appropriate licenses and insurances necessary to operate. • Creation of business outcomes. • Networking opportunities. • Better understanding of the needs and opportunities of Island based businesses. • One dedicated business profile article in the Industry Associations Newsletter. • One business listing in corporate section of tourkangarooisland.com.au • Link to business support section of website in every Industry Newsletter –min of 13 per year. • Priority invitation to attend Industry functions and events such as Kangaroo Island Industry Exchange. 16
To keep Reduced you informed for 2020-21 $50 $15 Industry Association Supporter This membership package is for individuals who have a vested or personal interest in knowing what activities, projects and initiatives KITFWBA is undertaking. Key Benefits include: • Subscription to industry and consumer newsletters. • Receive invitations to networking events and training and development opportunities. Eligibility Criteria To be eligible for this category, you must not be eligible for any of the other membership types listed. 17 Clifford’s Honey Farm Credit: Meaghan Coles
Membership Benefit Use of the Kangaroo Island Tourism Food Wine and Beverage Association Member Logo Receive Industry 'Work in Progress' Newsletter - min 13 per year to keep up to date with opportunities functions and industry news Subscription to the quarterly Consumer Newsletter Eligible to provide content for the quarterly Consumer Newsletter Business Listing on at least one digital platform - tourkangarooisland.com.au; kimap.com.au or eatdrinkki.com.au Priority Invitation and discounted inclusion to the Annual Industry Exchange Event Access to support for optimising your Australian Tourism Data Warehouse listing Access to KITFWBA's destination cooperative and collaborative marketing opportunities Invitation to exclusive member only industry events Opportunities to be involved in trade and consumer show activities locally, domestically and internationally Free or discounted entry to industry development training / workshops and networking opportunities delivered or in partnership with KITFWBA Priority in updates, referrals and promotion to trade and media contacts Access to research, and other relevant industry market intelligence Up to 15% discount on advertising in the Kangaroo Island Visitor Guide for applicable adverts Access to KITFWBA’s closed Facebook page as an alternative source of information and industry updates Access to Letters of Support (based on merit) for grant / award applications Indexed business listing in Kangaroo Island Visitor Guide Inclusion on either whole of island map or town maps in Kangaroo Island Visitor Guide Opportunity to be included in Visitor Guide Editorial Priority Access to the KITFWBA Distribution program - both as supplier and retail outlet Eligibility to vote at Annual General Meetings, Special meetings and to nominate for the Board of the Association Listing of job vacancies on corporate section of website and with back links to both industry and consumer newsletters Eligibility to be promoted through Kangaroo Island Social Media Alliances Consumer Social Media Platforms (Authentic Kangaroo Island) Corporate Branded Tile with website call to action on every page of tourkangarooisland.com.au Corporate Branded Tile on every Industry 'Work in Progress' Newsletter with call to action to business website x13 per year Dedicated Corporate Blog outlining business and product x4 per year Corporate Branded Tile on consumer newsletter x4 per year 1 x Corporate speaking space at an industry event per year Unlimited free Access to the Our Kangaroo Island Ambassador Training Program 18
Industry Industry Industry Producer Business Association Investor Partner Membership Membership Supporter $3,000 $900 $350 $105 $250 $75 $250 $75 $50 $15 N/A N/A 19
How to become a member Complete the Membership Application Form and email to kylie@tourkangarooisland.com.au Please note, all applications are required to be considered by the Board of Kangaroo Island Tourism Food Wine and Beverage Association as a constitutional requirement. Applications which do not agree to adhere to the Code of Ethics or do not indicate they are compliant with the appropriate licenses and Public Liability insurances will not be considered eligible. Successful applicants will be notified by email and subsequently invoiced with 30 day payment terms. If you have any questions at all about membership, please do not hesitate to contact: Executive Officer Kylie Bamfield kylie@tourkangarooisland.com.au or on 0438 828 296. Kangaroo Island Brewery Credit: Josie Withers
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