MCKINSEY ON INVESTING - PERSPECTIVES AND RESEARCH FOR THE INVESTING INDUSTRY NUMBER 5, NOVEMBER 2019

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MCKINSEY ON INVESTING - PERSPECTIVES AND RESEARCH FOR THE INVESTING INDUSTRY NUMBER 5, NOVEMBER 2019
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Number 5, November 2019
MCKINSEY ON INVESTING - PERSPECTIVES AND RESEARCH FOR THE INVESTING INDUSTRY NUMBER 5, NOVEMBER 2019
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MCKINSEY ON INVESTING - PERSPECTIVES AND RESEARCH FOR THE INVESTING INDUSTRY NUMBER 5, NOVEMBER 2019
Contents
 3   More than values: The value-based
     sustainability reporting that              42   Is a leverage reckoning coming?
                                                     Not yet. Despite rising corporate-
     investors want                                  debt levels, research shows
     Nonfinancial reports helped stimulate           companies can cover their obligations
     the growth of sustainable investing.            for now. But they should prepare for
     Now investors are questioning current           a possible downturn by stress-testing
     practices—and calling for changes               their capital structure.
     that executives and board members
     must understand.

11   Catalyzing the growth of the
     impact economy                             48   Private equity opportunities in
                                                     healthcare tech
     A mature impact economy would                   Although private equity firms have
     help power economic growth                      been hesitant to invest in healthcare
     while solving global social and                 tech, they have reason to invest in
     environmental challenges. Here’s                promising targets now.
     what it will take to accelerate the
     impact economy’s development.

22   Advanced analytics in asset
     management: Beyond the buzz                57   How private equity can maximize
                                                     value in US financial services
     Leading firms are applying advanced             The industry may be on the cusp
     analytics across the full asset-                of a new and less forgiving era.
     management value chain—and                      Private owners can take steps now
     getting results.                                to get ready.

29   Pricing: The next frontier of value
     creation in private equity                 65   A turning point for real estate
                                                     investment management
     Few private equity firms focus on               As institutional investors flock to real
     pricing transformations, though such            estate, investment managers must
     programs can create substantial                 avoid getting stuck in the middle of the
     value. Here’s how pricing value can be          market—too big to be nimble yet too
     captured at any stage in the deal cycle.        small to reach scale.

36   Private equity exit excellence:
     Getting the story right                    73   Highlights from McKinsey’s
                                                     2019 sector research
     While a successful exit has many                This year has seen intriguing new
     elements, a clear and evidence-backed           dynamics in many sectors. In this
     equity story detailing an asset’s               compilation, McKinsey experts break
     potential may be the most important.            them down. All articles and reports
     Three key principles can help funds             are available on McKinsey.com.
     maximize exit returns.
MCKINSEY ON INVESTING - PERSPECTIVES AND RESEARCH FOR THE INVESTING INDUSTRY NUMBER 5, NOVEMBER 2019
Introduction
    Welcome to the fifth volume of McKinsey on Investing, developed to share the best of our recent research
    and thinking relevant to investors. Colleagues from around the world and across many disciplines—
    including asset management, infrastructure, institutional investing, and private equity—collaborated to
    develop these insights. We hope this combination of perspectives will provoke reflection and dialogue
    and prove an insightful guide to some of the best current practice in the investment industry.

    We begin with a pair of articles drawn from our latest research on responsible investing. The first piece looks
    into investors’ desire for greater consistency and reliability in sustainability metrics—an urgent need as
    sustainable-investment strategies swell to more than $30 trillion in assets. The second draws on interviews
    with more than 100 investors and others to sketch out what a true impact economy might look like.

    Four more articles offer a range of strategies for private investing. One explores how leading asset
    managers are already deriving considerable benefits from advanced analytics. Another investigates pricing,
    a lever that many GPs have not fully tapped. As the economic cycle winds down, exits are top of mind for
    many GPs; the third article in this section offers insights into how to craft a persuasive exit narrative. And a
    fourth article considers the current state of leverage across the corporate landscape.

    Finally, we are pleased to offer in-depth looks at opportunities for private managers in three sectors:
    European healthcare technology, US financial services, and global real estate. We close the issue with
    capsule summaries of some of the most investor-relevant industry research published by McKinsey in 2019.

    We hope you enjoy these articles and find in them ideas worthy of your consideration. Please let us know
    what you think: you can reach us at Investing@McKinsey.com. You can also view these articles and many
    others relevant to investing at McKinsey.com and in our McKinsey Insights app, available for Android and iOS.

    The Editorial Board

    Pooneh Baghai                      Duncan Kauffman             Alex Panas
    Alejandro Beltran de Miguel        Bryce Klempner              Vivek Pandit
    Onur Erzan                         Hasan Muzaffar              Mark Staples
    Martin Huber                       Rob Palter                  Marcos Tarnowski

2   McKinsey on Investing Number 5, November 2019
MCKINSEY ON INVESTING - PERSPECTIVES AND RESEARCH FOR THE INVESTING INDUSTRY NUMBER 5, NOVEMBER 2019
More than values:
The value-based
sustainability reporting
that investors want
Nonfinancial reports helped stimulate the growth of sustainable
investing. Now investors are questioning current reporting
practices—and calling for changes that executives and board
members must understand.
by Sara Bernow, Jonathan Godsall, Bryce Klempner, and Charlotte Merten

                                                                                 © Vgajic/Getty Images

More than values: The value-based sustainability reporting that investors want                      3
MCKINSEY ON INVESTING - PERSPECTIVES AND RESEARCH FOR THE INVESTING INDUSTRY NUMBER 5, NOVEMBER 2019
As evidence mounts that the financial performance                       findings might not surprise readers involved with
        of companies corresponds to how well they                               sustainable investing or sustainability reporting, it
        contend with environmental, social, governance                          was striking to learn that investors also support legal
        (ESG), and other nonfinancial matters, more                             mandates requiring companies to issue sustainability
        investors are seeking to determine whether                              reports (Exhibit 1). In this article, we offer executives,
        executives are running their businesses with such                       directors, and investors a look at how sustainability
        issues in mind. When companies report on ESG-                           reporting has evolved, what further changes
        related activities, they have largely continued                         investors say they want, and how investors can bring
        to address the diverse interests of their many                          about those changes.
        stakeholders—a long-standing practice that
        involves compiling extensive sustainability reports
        and filling out stacks of questionnaires. Despite                       Reporting today: Focused
        all that effort, a recent McKinsey survey uncovered                     on externalities, inconsistent,
        something that should concern corporate executives                      yet informative
        and board members: investors say they cannot                            The current practice of sustainability reporting
        readily use companies’ sustainability disclosures to                    developed in the 1990s as civil-society groups,
        inform investment decisions and advice accurately.¹                     governments, and other constituencies called
                                                                                on companies to account for their impact on nature
        What’s unusual and challenging about sustainability-                    and on the communities where they operate. A
        focused investment analysis is that companies’                          milestone was passed in 2000, when the Global
        sustainability disclosures needn’t conform to shared                    Reporting Initiative (GRI) published its first
        standards in the way their financial disclosures must.                  sustainability-reporting guidelines. The following
        Years of effort by standard-setting groups have                         year, the World Business Council for Sustainable
        produced nearly a dozen major reporting frameworks                      Development and the World Resources Institute
        and standards, which businesses have discretion                         released the Greenhouse Gas Protocol. The
        to apply as they see fit (see sidebar, “A short glossary                same period also saw the creation of voluntary
        of sustainability-reporting terms”). Investors                          initiatives, such as the UN Global Compact and
        must therefore reconcile corporate sustainability                       the Carbon Disclosure Project (now CDP),
        disclosures as best they can before trying to draw                      encouraging corporations to disclose information
        comparisons among companies.                                            on sustainability. Since the financial crisis,
                                                                                additional frameworks and standards have
        Corporate executives and investors alike recognize                      emerged to help companies and their investors
        that sustainability reporting could improve in some                     develop a greater understanding of the risks and
        respects. One advance that executives and investors                     benefits of ESG and nonfinancial factors. For
        strongly support, according to our survey, is reducing                  example, the International Integrated Reporting
        the number of standards for sustainability reporting.                   Council (IIRC) advocates integration of financial
        Many executive respondents said they believe this                       and nonfinancial reports, the Sustainability
        would aid their efforts to manage sustainability                        Accounting Standards Board (SASB) identifies
        impact and respond to sustainability-related trends,                    material sustainability factors across industries,
        such as climate change and water scarcity. And many                     and the Embankment Project for Inclusive
        investors said they expect greater standardization                      Capitalism assembles investors and companies to
        of sustainability reports to help them allocate capital                 define a pragmatic set of metrics to measure and
        and engage companies more effectively. While these                      demonstrate long-term value to financial markets.

    1
        For this research, we conducted a survey of 107 executives and investors, representing 50 companies, 27 asset managers, and 30 asset
        owners. The survey, carried out in January and February of 2019, covered Asia, Europe, and the United States. We also conducted interviews
        with 26 representatives of asset managers, asset owners, corporations, standard-setting organizations, nonprofit organizations, and
        academic institutions.

4       McKinsey on Investing Number 5, November 2019
MCKINSEY ON INVESTING - PERSPECTIVES AND RESEARCH FOR THE INVESTING INDUSTRY NUMBER 5, NOVEMBER 2019
More than values: The value-based sustainability reporting that investors want
    Exhibit 1 of 4

    Exhibit 1

    Investors and executives say that reducing the number of sustainability-reporting standards
    would be beneficial—and even that there should be legal mandates for reporting.
    Respondents who agree with statement,¹ %

                                                                                                                    Companies should be required by
                                                                                                                    law to issue sustainability reports
                        There should be fewer sustainability-
                    reporting standards than there are today         14
                                                                                                                           82
                                                                                      28
                                                                                                                                            66

                              There should be 1 sustainability-
                                           reporting standard        75
                                                                                      58

                                                                  Investors       Executives                            Investors       Executives

    % of investors who agree or strongly agree that more standardization                   % of executives who agree or strongly agree that more standardization
    of sustainability reporting would enable the following actions1:                       of sustainability reporting would enable the following actions1:

                                                                                                                                              enhance my
               help my firm                              help my firm                               help my company
                                                                                                                                            company’s ability
              allocate capital                           manage risk                                benchmark itself
                                                                                                                                             to create value
              more effectively                          more effectively                            against its peers
                                                                                                                                             or mitigate risk
                    85                                        83                                           80
                                                                                                                                                    68

1
    Respondents who answered “agree” or “strongly agree.” For investors, n = 57; for executives, n = 50.
    Source: McKinsey Sustainability Reporting Survey

                                 Given the proliferation of reporting frameworks                           for increased disclosure about how companies
                                 and standards, companies have had to decide for                           address opportunities and risks related to
                                 themselves which ones to apply. These frameworks                          sustainability trends, such as climate change and
                                 and standards allow businesses considerable                               water scarcity, which can meaningfully affect
                                 freedom to choose their sustainability disclosures.                       a company’s assets, operations, and reputation.
                                 Many companies select their disclosures by
                                 consulting members of stakeholder groups—                                 The scope and depth of these disclosures differ
                                 consumers, local communities, employees, govern-                          considerably as a result of the subjective choices
                                 ments, and investors, among others—about which                            companies make about their approaches to
                                 externalities, or impacts, matter most to them                            sustainability reporting: which frameworks and
                                 and then tallying the stakeholders’ interests in                          standards to follow, which stakeholders to address,
                                 some way. More recently, stakeholders have asked                          and which information to make public. According

                                 More than values: The value-based sustainability reporting that investors want                                                    5
MCKINSEY ON INVESTING - PERSPECTIVES AND RESEARCH FOR THE INVESTING INDUSTRY NUMBER 5, NOVEMBER 2019
A short glossary of sustainability-reporting terms

In this article, we use the following                      can be a stand-alone document or a                         disclosures a sustainability report
terms for certain elements of sustain-                     component of the annual report.                            should cover. The International
ability reporting:                                                                                                    Integrated Reporting Framework,
                                                      —— Sustainability-reporting                                     published by the International
—— Sustainability disclosure. This                       requirement. This requirement is                             Integrated Reporting Council (IIRC),
   disclosure is an item of qualitative or               a mandate from an authority (such                            is one example.
   quantitative information about                        as a regulator, a stock exchange,
   a company’s performance on a                          or a civil-society group) about a                       —— Sustainability-reporting standard.
   topic not addressed by standard                       sustainability report’s content and                        This standard is a set of specifications
   financial and operational disclosures.                nature. Some requirements apply to                         for measuring and disseminating
   Sustainability disclosures ordinarily                 all companies in a given jurisdiction—                     sustainability disclosures. Examples
   relate to environmental, social, and                  for example, Directive 2014/95/EU                          include the Global Reporting
   governance matters, including                         of the European Parliament and the                         Initiative’s GRI Standards and the
   companies’ sustainability impact and                  European Council, requiring some                           77 industry-specific standards
   responses to external sustainability                  large companies to issue nonfinancial                      published by the Sustainability
   trends. These disclosures sometimes                   disclosures. Others, such as the                           Accounting Standards Board.
   encompass other topics, too, such as                  UN Global Compact, apply only to
   HR and intellectual property.                         companies that have voluntarily
                                                         pledged to abide by them.
—— Sustainability report. This report
   is a document containing a set of                  —— Sustainability-reporting framework.
   sustainability disclosures from an                    This framework is a set of guidelines
   organization for a period of time. It                 for determining what topics and

                          to the executives and investors we surveyed, the                         trends in companies’ responses to sustainability
                          diversity of these disclosures is a defining feature of                  issues but compare and rank businesses as well.
                          sustainability reporting as we know it—and a source
                          of difficulty, as we explain in the following section of                 Analysts in academia, government, and the
                          this article.                                                            private sector have also used these sustainability
                                                                                                   disclosures to examine the link between sustain-
                          Thirty-odd years of sustainability reporting have                        ability performance and financial performance. A
                          produced a trove of useful data. Stakeholders                            substantial body of research shows that companies
                          can use this information to track the relative                           that manage sustainability issues well achieve
                          sustainability performance of companies from year                        superior financial results.² (Research has shown
                          to year. By aggregating data from many companies,                        only that these two phenomena are correlated,
                          stakeholders can not only discern patterns and                           not that effective sustainability management leads
                                                                                                   to better financial outcomes.)

                      2
                          Alexander Bassen, Timo Busch, and Gunnar Friede, “ESG and financial performance: Aggregated evidence from more than 2000 empirical
                          studies,” Journal of Sustainable Finance & Investment, 2015, Volume 5, Issue 4, pp. 210–33; Robert G. Eccles, Ioannis Ioannou, and George
                          Serafeim, “The impact of corporate sustainability on organizational processes and performance,” Management Science, 2014, Volume 60,
                          Issue 11, pp. 2835–57; Gordon L. Clark, Andreas Feiner, and Michael Viehs, From the stockholder to the stakeholder: How sustainability can
                          drive financial outperformance, a joint report from Arabesque and University of Oxford, March 2015, insights.arabesque.com; “Sustainability:
                          The future of investing,” BlackRock, February 1, 2019, blackrock.com.

6                         McKinsey on Investing Number 5, November 2019
MCKINSEY ON INVESTING - PERSPECTIVES AND RESEARCH FOR THE INVESTING INDUSTRY NUMBER 5, NOVEMBER 2019
Investors and asset owners appear to be taking note                  From our interviews and survey results, it is
    of corporate sustainability disclosures and adapting                 apparent that investors want companies to provide
    their investment strategies accordingly. The Global                  more sustainability disclosures that are material
    Sustainable Investment Alliance has found that                       to financial performance. According to a senior
    the quantity of global assets managed according                      sustainable-investing officer at one top 20 asset
    to sustainable-investment strategies more than                       manager, “Corporations do not provide systematic
    doubled from 2012 to 2018, rising from $13.3 trillion                data on one-third of the sustainability factors
    to $30.7 trillion.³ BlackRock reports that assets in                 [that we consider] material.” This could change
    sustainable mutual funds and exchange-traded funds                   as more companies issue reports in line with
    in Europe and the United States increased by more                    the sector-specific standards that SASB created
    than 67 percent from 2013 to 2019 and now amount                     in consultation with industry experts and investors.
    to $760 billion.⁴ And research by Morgan Stanley
    indicates that a majority of large asset owners are                 Government authorities and civil-society
    integrating sustainability factors into their investment            organizations also appear to be coming around
    processes. Many of those asset owners started to do                 to investors’ views about the material connection
    so only during the four years before the survey.⁵                   between a company’s handling of sustainability
                                                                        factors and its financial performance. The European
                                                                        Union’s 2014 directive on nonfinancial reporting
    What investors want: Financial                                      and the Financial Stability Board’s creation of the
    materiality, consistency, and reliability                           Task Force on Climate-related Financial Disclosures
    With so much capital at stake, investors have                       in 2015 are two signals that financial regulators
    begun to question prevailing sustainability-                        realize sustainability-related activities can materially
    reporting practices. The shortcomings investors                     affect the financial standing of companies and
    now highlight have existed for some time but were                   should be reported accordingly.
    mostly acceptable to early sustainable investors
    and the diverse civil-society stakeholders that                      Consistency
    used to be the primary readers of sustainability                     With so many reporting frameworks and guidelines
    reports. But now that more asset owners and asset                    to choose from and so many potential stakeholder
    managers are making investment and engagement                        interests to address, companies rarely make
    decisions with sustainability in mind, a louder                      sustainability disclosures that can be compared
    call has gone out for sustainability disclosures that                as neatly as their financial disclosures can. This
    meet the following three criteria.                                   circumstance makes the job of investors more
                                                                         difficult, as they indicated in response to our survey
    Financial materiality                                                (Exhibit 2). As the head of sustainable investing at a
    Investors acknowledge that their expectations for                    major asset manager explained, “We have positions
    sustainability disclosures have shifted. As the head                 in over 4,500 companies. Unless [sustainability
    of responsible investing at a large global pension                   information] is comparable, hard data, it is of little
    fund remarked, “The early days of sustainable                        use to us.”
    investing were values based: How can our investing
    live up to our values? Now, it is value based: How                   Inconsistencies among sustainability disclosures,
    does sustainability add value to our investments?”                   which arise through no fault of the companies
                                                                         producing them, can also create problems for the

3
  Global Sustainable Investment Review 2012 and Global Sustainable Investment Review 2018, Global Sustainable Investment Alliance,
  gsi-alliance.org.
4
  “Sustainability: The future of investing,” BlackRock, February 1, 2019, blackrock.com.
5
  “Sustainable signals: Asset owners embrace sustainability,” Morgan Stanley, June 18, 2018, morganstanley.com.

    More than values: The value-based sustainability reporting that investors want                                                   7
MCKINSEY ON INVESTING - PERSPECTIVES AND RESEARCH FOR THE INVESTING INDUSTRY NUMBER 5, NOVEMBER 2019
many investors that obtain sustainability data                            companies do not have the systems in place to collect
                               from third-party services rather than individual                          quality data for [sustainability] reporting.” For certain
                               sustainability reports. These services use different                      tangible sustainability factors, such as greenhouse-
                               methods to estimate missing information, so there                         gas emissions, performance-measurement systems
                               are discrepancies among data sets. Some services                          are generally well established. For other factors, such
                               normalize sustainability information, replacing                           as corporate culture, human capital, and diversity
                               actual performance data (such as measurements                             and inclusion, clear ways to gauge performance are
                               of greenhouse-gas emissions) with performance                             more elusive.
                               scores calculated by methods the services don’t
                               reveal. Research shows a low level of correlation                         Investors also harbor doubts about corporate
                               among the data providers’ ratings of performance                          sustainability disclosures because few of them
                               on the same sustainability factor.⁶                                       undergo third-party audits. Nearly all the investors
                                                                                                         we surveyed—97 percent—said that sustainability
                               Similarly, proprietary indexes and rankings of                            disclosures should be audited in some way, and
                               sustainable companies, which some asset managers                          67 percent said that sustainability audits should be
                               use to construct index-fund portfolios, can also                          as rigorous as financial audits (Exhibit 3).
                               diverge greatly. It is not unusual for a company to
                               be rated a top sustainability performer by one index
                               and a poor performer by another.⁷ And some data                           Refining the practice of
                               services fail to include sustainability data companies                    sustainability reporting
                               have disclosed.⁸                                                          In our survey and interviews, one priority for
                                                                                                         improving sustainability reporting stood out: ironing
                               Reliability                                                               out the differences among reporting frameworks
                               As the head of responsible investing for one of the                       and standards. When we asked survey respondents
                               world’s five largest pension funds put it, “Many                          to assess the challenges of sustainability reporting,
    GES 2019
    More than values: The value-based sustainability reporting that investors want
    Exhibit 2 of 4 6
                     Gregor Dorfleitner, Gerhard Halbritter, and Mai Nguyen, “Measuring the level and risk of corporate responsibility—an empirical comparison of
                                different ESG rating approaches,” Journal of Asset Management, 2015, Volume 16, Issue 7, pp. 450–66. The correlation between ratings of the
                                same performance factor is typically less than 0.6 and can fall to as low as 0.05. By comparison, credit ratings are highly correlated (0.9).
                              7
                                James Mackintosh, “Is Tesla or Exxon more sustainable? It depends whom you ask,” Wall Street Journal, September 17, 2018, wsj.com.
                              8
                                “Sustainability: The future of investing,” BlackRock, February 1, 2019, blackrock.com.

    Exhibit 2

    Investors report that the main shortcomings of current sustainability-reporting practices are
    inconsistency, incomparability, and lack of alignment in standards.
    Top challenges associated with current sustainability-reporting practices,1 mean rating on 1–5 scale, where 5 is
    most challenging
    Inconsistency, incomparability,
    or lack of alignment in standards                                                                                                   3.47

    Too costly or time intensive                                                                                                      3.33

    Unclear benefits or value added                                                                                            3.11

                                                  0                       1                       2                        3                       4                       5

1
    n = 57.
    Source: McKinsey Sustainability Reporting Survey

    8                          McKinsey on Investing Number 5, November 2019
executives and investors both rated “inconsistency,                  Most of the investors we surveyed—63 percent—
    incomparability, or lack of alignment in standards”                  also said they believe that greater standardization
    as the most significant challenge. A majority of                     will attract more capital to sustainable-investment
    respondents to our survey—67 percent—said there                      strategies. However, about one-fifth of the surveyed
    should be only one standard, and an additional                       investors said that uniform reporting standards
    21 percent said there should be fewer than exist now.                would level the playing field, diminishing their
                                                                         opportunities to develop proprietary research
    The investors and executives who participated                        insights or investment products (Exhibit 4).
    in our research also described several benefits
    of making reporting frameworks and standards                         Executives made clear, in our conversations,
    more uniform. Investors expect greater uniformity                    that they devote excessive effort and expense
    to help companies disclose more consistent,                          to answering numerous specialized requests
    financially material data, thereby enabling                          for what is essentially the same information, such
    investors to save time on research and analysis                      as greenhouse-gas emissions data that must
    GESto2019
    and     arrive at better investment decisions.                       be tabulated in different ways to conform to
    More    than values:
    Some efficiency            The value-based
                       gains would  accrue as third-party                different standards.
    sustainability      reporting
    data providers begin aggregating thatsustainability
                                           investors
    want
    information   as consistent as the information they                 This kind of burden would be lessened if the
    Exhibit
    get        3 of 4 financial statements.
        from corporate                                                  providers of reporting frameworks and standards
                                                                        combined or rationalized their rules and thereby
                                                                        reduced the number of major frameworks and
    Exhibit 3
                                                                        standards to one or two. Companies could then use
    More investors believe that sustain-                                the same disclosures to fulfill the reporting demands
                                                                        of multiple authorities. (They could still develop
    ability reports should be audited and
                                                                        additional sustainability disclosures if they chose to
    that the audits should be full audits,                              address stakeholder queries or concerns that the
    similar to financial ones.                                          main mechanism didn’t cover.) Establishing one or
    Respondents who agree with statement,¹ %                            two reporting standards would also simplify the task
                                                                        of auditing sustainability disclosures, making it more
    Sustainability reports             Sustainability reports           economical for companies to have their reports
    should undergo some audit          should undergo full audit,
                                       similar to a financial audit     independently verified.
          97

                       88
                                                                         How investors can help effect change
                                                                        Reducing the number of reporting frameworks
                                              67                        and standards will probably involve several more
                                                                        years of effort by businesses, investors, and
                                                                        standard-setting organizations—which have
                                                                        begun to identify gaps and redundancies among
                                                                        disclosures—and by other stakeholders, such as
                                                             36
                                                                        civil-society groups and regulators. As it is, many
                                                                        investors avoid participating in standard-setting
                                                                        efforts. Some we interviewed said they distance
                                                                        themselves because they feel that standard setting
                                                                        should address their needs as a matter of course.
      Investors    Executives              Investors    Executives      Yet some standard setters told us they assume
1
    Respondents who answered “agree” or “strongly agree.” For
                                                                        that investors can readily obtain the sustainability
    investors, n = 57; for executives, n = 50.                          information they value and therefore focus on the
    Source: McKinsey Sustainability Reporting Survey                    interests of other stakeholders.

    More than values: The value-based sustainability reporting that investors want                                            9
More than values: The value-based sustainability reporting that investors want
    Exhibit 4 of 4

    Exhibit 4

    Many investors believe that harmonized sustainability-reporting standards will attract more
    capital to sustainable investors, though some express concern about losing an edge.
    Investors who agree with statement about effect of harmonized standards, % of respondents1

                                                                                                            Will weaken proprietary           Will have
                                         Will help attract more capital                                     insights or specialized           both effects
                                         to sustainable investments                                         or differentiated products        described

                                                            63                                                           19                      15

                                                                                           100
    Note: Figures may not sum to 100%, because of rounding.
1
    Respondents who answered “agree” or “strongly agree”; n = 57.
    Source: McKinsey Sustainability Reporting Survey

                               Our conversations lead us to believe that there’s                  and disclosures. Some investors have developed
                               some truth to both viewpoints. Yet our survey findings             algorithms that automatically gather nonfinancial
                               and interviews also suggest that investors could                   data from public sources (such as government
                               make valuable contributions to standard-setting                    databases of health and safety incidents or websites
                               efforts if they chose to increase their participation.             where people post comments about their employers)
                               Active investors are likelier to do so, since they                 and scan these data for patterns that relate
                               pay more attention than index investors to the                     meaningfully to corporate financial performance.
                               sustainability disclosures of individual companies.
                               Until investors clarify which sustainability disclosures
                               they want and help to rationalize frameworks and
                               standards, sustainability reports might continue to                As the market for sustainable investments expands,
                               deliver less material information than they would like.            more investors are taking a keen interest in
                                                                                                  sustainability reports from companies. Yet the
                               Investors can do several other things to make                      information these investors find seldom meets
                               better use of the sustainability-related information               their expectations. From an investor’s standpoint,
                               companies now make available. First, they can                      sustainability disclosures tend to be loosely related
                               articulate the sustainability disclosures that matter              to financial performance, difficult to compare
                               most for their investment decisions and convey                     from one company to another, and less than reliable.
                               these interests to businesses. Going a step further,               Investors who take part in efforts to improve
                               more investors could engage companies (through                     sustainability-reporting practices could gain an
                               direct dialogue and shareholder voting) about their                edge over their more detached peers. Executives
                               approach to managing sustainability issues.                        and board members should stay attuned to these
                                                                                                  efforts, and even participate in them, to maintain
                               More investors could also adopt the still-uncommon                 their companies’ standing with shareholders.
                               practice of collecting and analyzing data from
                               sources other than corporate sustainability reports

                               Sara Bernow is a partner in McKinsey’s Stockholm office, where Charlotte Merten is a consultant; Jonathan Godsall is a
                               partner in the New York office; and Bryce Klempner is a partner in the Boston office.

                               The authors wish to thank Lisen Follin, Conor Kehoe, and Taylor Ray for their contributions to this article.

                               Copyright © 2019 McKinsey & Company. All rights reserved.

    10                         McKinsey on Investing Number 5, November 2019
Catalyzing the growth
of the impact economy
A mature impact economy would help power economic growth while
solving global social and environmental challenges. Here’s what it will
take to accelerate the impact economy’s development.

by David Fine, Hugo Hickson, Vivek Pandit, and Philip Tuinenburg

                                                                          © d3sign/Getty Images

Catalyzing the growth of the impact economy                                        11
Since the term “impact investment” was introduced                     that various impact-economy constituencies—
         in 2007, the field of impact investing has grown and                  investors, asset managers, entrepreneurs,
         diversified in notable ways. Impact-fund managers                     governments, and philanthropists foremost among
         have amassed record sums, continuing a trend that                     them—would play in a mature impact economy.
         can be traced back at least five years. Funds have                    Finally, we present three potential developments that
         streamed money to impact investments from a                           would enable the impact economy to mature fully:
         variety of sources, and asset managers are making
         more investments outside the sectors that formerly                    —— instituting public policies that provide incentives
         attracted the lion’s share of capital. Researchers                       and disincentives and create certainty
         have engineered novel ways of tracking and reporting
         impact, giving investors greater confidence that                      —— achieving a broad commitment to mutually
         their money is producing social benefits and helping                     reinforcing operational, measurement, and
         entrepreneurs make more effective decisions about                        reporting norms for fund managers, social entre-
         their strategies and business models.                                    preneurs, and impact-economy intermediaries

                                                                               —— creating an industry body that promotes
         Amid these encouraging developments, it is
                                                                                  policies and standards of excellence and moves
         possible to define a sharper vision for a healthy,
                                                                                  all participants to adopt them
         mature impact economy that involves a wider range
         of actors and institutions than today’s impact-                       These changes would enable and encourage
         investing industry. In an impact economy, the                         stakeholders to reset some of capitalism’s
         norms—practices, policies, and standards—that                         assumptions and rules so that two goals receive
         are attached to the pursuit of social impact would                    equal priority: powering economic growth and
         be as widely accepted, consistent, and stable as                      wealth creation while also solving global social and
         the norms that are associated with the pursuit                        environmental challenges.
         of profit. Encouraged by the added measure of
         certainty and transparency surrounding their
         activities, investors large and small would allocate                  Envisioning a mature impact economy
         more capital to the financing of social initiatives,                  Although some of the ideas and practices that
         and entrepreneurs would devise business models                        are fundamental to impact investment and social
         whose ambition and growth potential match                             entrepreneurship originated decades ago, it was
         investor and market demand. Consumers would                           in 2007 that a group of foundations and investors
         direct greater shares of their spending to social                     convened by the Rockefeller Foundation originated
         enterprises, thereby spurring large mainstream                        the term “impact investing,” which was later
         companies to measure and pursue impact. Overall,                      defined as “investments intended to create positive
         the impact economy would achieve breakthrough                         impact beyond financial return.”¹ (Others have
         increases in scale and productivity, with capital                     proposed varying definitions of impact investment,
         delivering higher risk-adjusted levels of social                      although we do not seek to join that debate.²)
         impact than we now see in many cases.                                 Extending the idea at the heart of that definition—
                                                                               the creation of social or environmental impact in
         In this article, which incorporates findings from our                 addition to financial return—to all other economic
         in-depth interviews with more than 100 investors,                     activities makes it possible to define an impact
         fund managers, social entrepreneurs, and other                        economy as a system in which institutions and
         impact-economy stakeholders, we consider what it                      individuals give equal priority to social impact and
         will take for the impact economy to reach maturity.                   financial impact when making decisions about how
          We begin by exploring the vision for the impact                      to allocate resources.
         economy outlined above. We then look at the roles

     1
        argot Brandenburg, Antony Bugg-Levine, Christina Leijonhufvud, Nick O’Donohoe, and Yasemin Saltuk, “Impact investments: An emerging
       M
       asset class,” JPMorgan Chase, the Rockefeller Foundation, and Global Impact Investing Network, November 29, 2010, jpmorganchase.com.
     ² For example, the Global Impact Investing Network defines impact investments as “investments made into companies, organizations, and funds
        with the intention to generate social and environmental impact alongside a financial return.” American Development Bank, 2017, publications
       .iadb.org.

12       McKinsey on Investing Number 5, November 2019
An impact economy is thus a very different kind                                     Investment deployment
                  of system from a traditional capitalist economy                                     The past few years have seen capital flow into
                  that prioritizes only financial returns. In an impact                               impact investments from a wide variety of sources
                  economy, consumers and shareholders will                                            (Exhibit 1). Overall, impact fund managers have
                  challenge entrepreneurs and executives to show                                      amassed record quantities of assets under
                  that they generate their profits in a manner that                                   management: more than $228 billion, according
                  contributes to the public good. This approach                                       to one estimate.³ Yet even this amount of money
                  to doing business is already being enacted by                                       is small compared with the annual capital outlay—
                  some organizations on several levels—in making                                      estimated at $1.4 trillion to $2.5 trillion of additional
                  strategic choices, in managing their supply chains,                                 spending—required to achieve the Sustainable
                  in allocating funds to investments—and by some                                      Development Goals (SDGs) set forth by the United
                  municipal authorities. But we have yet to see it                                    Nations by 2030. To close the gap, asset owners
                  embraced comprehensively by entire industries or                                    and fund managers will need to adopt investment
                  national economies. As such, we determined the                                      strategies that put still more emphasis on positive
                                                                                                      social outcomes, rather than strategies that merely
 McK on Investingmajor
                   2019  dimensions of a full-fledged impact economy
                  to be investment deployment, asset management,                                      seek to minimize or prevent negative outcomes.
 Catalyzing the growth
                  delivery of solutions, and measurement and reporting.
 Exhibit 1 of 4

                            ³ Rachel Bass, Hannah Dithrich, and Abhilash Mudaliar, Annual impact investor survey 2018, Global Impact Investing Network, June 2018,
                               thegiin.org.

Exhibit 1

 Capital flows into impact investments from a variety of sources.
 Impact investing assets under management by investment source,¹ % of total

                                                                                6
                                                                   5
                                                                                                             20
                                                            3
                                                                                                                                             Pension funds and
                                                                                                                                             insurance companies
                  5                                                                                                                          Family offices and
             8               22
                                                                                                                                             high-net-worth individuals

   15                                                                                                                           6            Development-finance
                                                                                                                                             institutions
             2014, $46 billion                                               2018, $228 billion
                                                                                                                                             Banks and diversified
                                  17                                                                                                         financial institutions
        16
                                                                                                                                             Retail investors
                       17                                                                                                  12
                                                                                                                                             Foundations

                                                       48                                                                                    Others2

¹ Assets under management reported as of beginning of year. Figures combine direct investments into companies, projects, or real assets and indirect investments made
  through intermediaries such as fund managers. Data are based on the Global Impact Investing Network’s annual investor surveys and not intended to be exhaustive.
² Includes funds of funds, sovereign-wealth funds, and others.
 Source: Global Impact Investing Network; McKinsey analysis

                             Catalyzing the growth of the impact economy                                                                                              13
Investment trends appear to be moving in that                   with a correspondingly diverse variety of ambitions.
                                   direction. Based on surveys showing that a                      The past few years have seen a trend in this direction,
                                   substantial number of investors, including “main-               as asset managers have directed an increasing
                                   stream” investors, are seeking impact-investment                proportion of investments beyond the financial-
                                   products, there may be significant latent demand                services and microfinance sectors (Exhibit 2).
                                   for impact investments. In a mature impact
                                   economy, then, we would expect to see more asset                We would argue that a mature impact economy will
                                   owners prioritizing the financing of solutions to               also be characterized by a wide variety in the types
                                   environmental and social challenges, and a major                of investment instruments that asset managers offer
                                   increase in commitments of capital to impact-                   clients. Impact-investing assets under management
                                   seeking investment vehicles.                                    are more evenly spread among different types of
                                                                                                   investment instruments than they were just three
                  Asset management                                                                 years ago, with private placements of debt and
                  Considering that the 17 SDGs address a wide range                                equity making up a considerably smaller share of the
 McK on Investingof2019
                    issues—from human-development challenges                                       market (Exhibit 3).
 Catalyzing the growth
                  such as poverty, health, and gender equality to
 Exhibit 2 of 4   environmental concerns such as climate change and                                Delivery of solutions
                  water scarcity—asset managers in a mature impact                                 A mature impact economy would feature a
                  economy might be expected to back enterprises                                    market-clearing quantity of solutions to social

 Exhibit 2

 Impact investors are broadening into sectors beyond financial services and microfinance.
 Impact investing assets under management by investment sector,¹ % of total

                                                                                   4
                                                                         4

                                                                5                                         19

                                                                                                                                        Financial services²
                         1                              6
                                                                                                                                        Microfinance
                6   3
                               21                                                                                                       Other³
           8
                                                                                                                                        Energy
                                                   8                                                                      9
      8                                                                                                                                 Housing
               2014, $46 billion                                             2018, $228 billion
                                                                                                                                        Food and agriculture
      11                              21
                                                                                                                                        Healthcare

                                                                                                                                        Education
                    21
                                                        14                                                                              Water, sanitation,
                                                                                                                                        and hygiene

                                                                                                     31

¹ Assets under management reported as of beginning of year. Data are based on the Global Impact Investing Network’s annual investor surveys and not intended to be
  exhaustive.
² Other than microfinance.
³ Includes arts and culture, conservation, information and communication technologies, manufacturing, and others.
  Source: Global Impact Investing Network; McKinsey analysis

 14                                McKinsey on Investing Number 5, November 2019
and environmental challenges. In other words,                                          impact investors and social enterprises, more
                  impact enterprises would crop up to address                                            than 80 percent of social enterprises have annual
                  environmental or social challenges that might be                                       revenues of less than £1 million.
                  profitably addressed, although there will remain
                  a large set of such challenges that cannot be                                          In addition, the “buy side” of the “market” for social
                  solved with for-profit models. Moreover, these                                         impact remains underdeveloped. Consumers are
                  social enterprises would be no more likely to go                                       increasingly aware of the social and environmental
                  unfunded than enterprises that measure their                                           impact of businesses, and more consumers have
                  returns strictly in terms of profit (see sidebar, “A                                   stated a preference for goods and services that
                  glimpse into the future of the impact economy”).                                       help make a positive impact. This preference has
                  This is not the situation today. Impact-focused                                        become prevalent enough that companies can no
 McK on Investingenterprises
                   2019         have proliferated, and many of them                                      longer afford to ignore it. Indeed, we are seeing large
                  operate on a modest scale, solving a particular
 Catalyzing the growth                                                                                   companies make greater efforts to align their market
 Exhibit 3 of 4   problem in a single locale or a small number                                           strategies with their customers’ social compass,
                  of locales. In the United Kingdom, for example,                                        while new enterprises are emerging that have social
                  which has a relatively well-developed cohort of                                        impact built into their business models.

 Exhibit 3

 While various investment instruments are in use, government pay-for-performance services
 remain underdeveloped.
 Impact investing assets under management by type of instrument,¹ % of total
                                                                                        0.3

                                                                        14

                   0.3
                                                         6
                  3
            9                                                                                                                                    Private debt
                                                                                                                                41
     11                                                                                                                                          Private equity

                                                                                                                                                 Other²
           2014, $46 billion                                                    2018, $141 billion⁴
                                    53                                                                                                           Public debt

     24                                                                                                                                          Public equity

                                                    21                                                                                           Pay for performance³

                                                                                           18

¹ Assets under management reported as of beginning of year. Data are based on the Global Impact Investing Network’s annual investor surveys and not intended to be
  exhaustive. Figures may not sum, due to rounding.
² Including real assets, guarantees, and leases.
³ Outcome-based contracts, such as social-impact bonds, that pay investors when enterprises achieve preagreed social outcomes.
⁴ The 2018 total given here differs from the 2018 total given in Exhibits 1 and 2 of this article because it excludes the particularly large pools of capital managed by two
  respondents to the Global Impact Investing Network survey.
 Source: Global Impact Investing Network; Social Finance; McKinsey analysis

                               Catalyzing the growth of the impact economy                                                                                                     15
A glimpse into the future of the impact economy
    Even when social entrepreneurs can                        are low. (Some loans have a minimum                       of these revenue-based mezzanine loans
    show potential investors that their                       monthly payment; enterprises can                          and other quasi-debt instruments. The
    companies have good prospects of                          reduce the principal they owe by paying                   fund invested in seven small and medium-
    achieving profitability, they sometimes                   more than the minimum.) The loan also                     size impact businesses in the healthcare,
    have difficulty raising funds if they                     includes an equity-conversion option at                   education, low-income-housing, and
    cannot offer a clear exit strategy. Adobe                 a predefined multiple. The convertible                    alternative-energy sectors. One of these
    Capital, an impact-investment company                     amount decreases as the principal is                      businesses, NatGas, converts vehicles to
    focused on small Mexican companies                        repaid, which allows the founder to                       engines that run on gasoline and natural
    with strong growth potential, developed                   retain more equity. And if the enterprise                 gas and operates compressed-natural-gas
    a new financing structure for early-stage                 surpasses expectations and chooses                        filling stations. It also offers a financing
    enterprises that have begun to generate                   to prepay the loan at the fixed multiple,                 program that helps its customers, mostly
    revenue: a revenue-based mezzanine loan                   the investment’s internal rate of return                  taxi and bus drivers with unstable incomes,
    with flexible schedules and a repayment                   (IRR) increases. An underperforming                       to make smaller up-front investments.
    grace period.                                             enterprise can still produce an IRR of                    ASMF I made an 18 million peso investment
                                                              20 percent in US dollars.                                 in 2014. The company achieved profitability
    Because the payments are revenue-                                                                                   that year and saw its revenues grow through
    based, the peso-denominated loan                         Adobe Capital launched its $20 million                     2016. In 2017, ASMF I exited NatGas,
    allows an enterprise to avoid large loan                 Adobe Social Mezzanine Fund I (ASMF I)                     realizing a 22 percent IRR and a 1.5 multiple
    payments during periods when revenues                    in 2012 to make investments in the form                    of the original investment.¹

1
     ndrea Armeni and Miguel Ferreyra de Bone, Innovations in financing structures for impact enterprises: Spotlight on Latin America, Inter-American Development Bank, 2017,
    A
    publications.iadb.org.

                                 At the institutional level, though, there is only                       and reporting social and environmental impact, which
                                 modest demand for what social enterprises can                           would help to quantify the value of social outcomes,
                                 provide. Social enterprises are not yet widely                          support accurate tracking of progress toward the
                                 recognized as potential bidders for public tenders                      SDGs, and create the transparency that stakeholders
                                 or as partners for large companies, and government                      need to make effective resource-allocation decisions.
                                 pay-for-performance schemes (outcome-based                              Such standards would represent the impact-
                                 contracts such as social-impact bonds) have                             economy equivalent of the Generally Accepted
                                 limited uptake. In a mature impact economy, where                       Accounting Principles to which US companies
                                 social enterprises will come to be seen as reliable                     adhere, or the International Financial Reporting
                                 producers of social goods, we might expect such                         Standards used in many countries across the world.
                                 pay-for-performance schemes to account for more                         (It is worth noting that even for financial accounting
                                 of the impact-investing market.                                         and reporting, there are still multiple sets of standards
                                                                                                         in use.) Impact-economy standards would ideally
                                 Measurement and reporting                                               supersede or harmonize existing frameworks, such
                                 A mature impact economy would operate according                         as the Impact Reporting and Investment Standards
                                 to generally accepted sets of standards for measuring                   (IRIS) and Social Return on Investment (SROI).

    16                           McKinsey on Investing Number 5, November 2019
It is reasonable to expect that even in a mature      social and environmental performance that
impact economy some enterprises and investors will    consistently exceeds industry benchmarks.
choose to define their impact goals in unique ways
that don’t conform to generally accepted standards    Social entrepreneurs would undergo a radical
and track their performance against those goals.      change in composition: away from the private-
Such idiosyncratic approaches, however, will likely   sector stars whom many investors and fund
become much less prevalent than they are today        managers now hope to attract into executive roles,
and occur only in contexts where generally accepted   and toward proven “public-sector champions.”
standards can’t be applied easily.                    These are seasoned government officials and civil
                                                      servants who have firsthand experience dealing with
                                                      environmental and social problems that are rooted
Redefining the roles of impact-                       in market failures and therefore resistant to market-
economy stakeholders                                  based solutions. As executives and managers at
Transitioning to a mature impact economy will         social enterprises, these public-sector champions
involve significant changes in the ways that its      not only commit to developing their own skills as
various constituencies, or stakeholders, conduct      leaders, they also assemble capable teams to pursue
their business. Governments, for example, would       major opportunities for both revenue and impact,
pay for social outcomes that have been measured       tapping into an expanding pool of millennials who are
and verified, instead of paying service providers     interested in impact-economy careers.
to do work that may or may not have the sought-
after impact. Some stakeholders will find that        Governments would make a significant change
a mature impact economy no longer requires them       to their operating model that sees them partner
to perform the same functions they performed          actively with private-sector organizations to deliver
when the impact economy was less developed, and       social outcomes. Amid rising costs (government
so they will take on different roles (Exhibit 4).     spending is more than one-third of global GDP)
                                                      and strained budgets (the global public-sector
Asset allocators, such as foundations and pension     deficit is nearly $4 trillion a year), governments’
funds, would gradually progress from screening        long-standing approach to financing and
companies or sectors out of their portfolios          implementing public services appears increasingly
depending on whether they fail to meet specific       unsustainable. In a mature impact economy,
thresholds for social or environmental performance    governments would work with other stakeholders
(a “no negatives” requirement) and toward actively    to produce social outcomes that governments
targeting companies that intend to help solve         lack the capacity to deliver and to boost the
social and environmental challenges (a “positive”     productivity of public spending on core services.
or “positive offset” requirement).                    This approach would require policy makers and civil
                                                      servants to first adopt the mind-set that private-
Fund managers, responding to the needs and            sector collaboration offers a means of increasing
expectations of asset allocators, would devote less   governments’ effectiveness. Governments will
time and effort to seeding and nurturing early-       also need the ingenuity to finance the delivery of
stage impact models and more time to financing        social outcomes in a way that aligns the interests
the expansion of organizations with large-scale       of private investors and enterprises with the
impact potential. Some fund managers would            interests of citizens. That will mean reassigning
also consider financing carve-outs and major          their most talented and creative people to engineer
transformations of organizations that can have a      governments’ collaborations with the private sector.
disproportionate impact on social or environmental
opportunities. For fund managers, the ability to      Just as important, governments would enact public
help impact enterprises scale up their activities     policies that favor the continued development of
to a significant degree would become an enduring      the impact economy by providing incentives and
source of what might be called “impact alpha”—        reducing uncertainty for investors, entrepreneurs,

Catalyzing the growth of the impact economy                                                               17
Catalyzing the growth
Exhibit 4 of 4

Exhibit 4

Each stakeholder’s part will change as the impact economy matures.

Stakeholders by
level of maturity                    Seedling                                Burgeoning                                  Mature

Asset allocators      Major allocators adopt screening           Allocators of all sizes apply “no        Broad targeting and support of impact
                      requirements                               negatives” requirements at minimum       enterprises

Fund managers         Narrow range of investment                 Wider array of investment                Comprehensive array of institutional
                      products for institutional clients,        products, including some retail          and retail products; sophisticated
                      targeting relatively few sectors           offerings; broader sector coverage       financing models

Social                Small-scale enterprises with               Large- and small-scale enterprises       Numerous large social enterprises
entrepreneurs         limited public profiles                    with greater visibility                  with strong reputations and
                                                                                                          experienced leaders

Governments           Desire to learn from other countries       Substantial reliance on pay-for-         Policies that incentivize the continuous
                      and to introduce pilot programs            performance schemes; increased           development of impact economy
                      supporting the impact economy              support of social enterprises

Social-sector         Small-scale efforts to seed and            Greater investment in R&D to             Consistent generation of ideas for
organizations         launch enterprises according to            drive business innovation and talent     large-scale enterprises; endowments
                      proven models                              acquisition                              are invested for impact

Intermediaries        Primary function is defining and           Major functions include convening        Independent rating agencies and
                      explaining “rules of the road”             stakeholders and promoting               professional-certification bodies
                                                                 knowledge exchange                       create transparency and establish
                                                                                                          economy-wide norms

Consumers
                      Participation largely limited to           Closer alignment of stated               Impact-oriented purchasing is
                      communication and dialogue;                preferences and spending patterns        a mainstream practice; active
                      some spending directed toward              signals the narrowing of the attitude-   engagement with companies regarding
                      social enterprises                         behavior gap                             key causes

Media and analysts    Intermittent coverage that treats          Serious coverage of impact               High-profile coverage of impact
                      impact enterprises as curiosities          economy featured frequently in           economy, on par with coverage of
                                                                 business press                           traditional businesses

18                   McKinsey on Investing Number 5, November 2019
and other stakeholders about the viability of the      activity further, intermediaries might develop and
social sector. For example, the National Institution   administer professional-certification programs
for Transforming India (also known as NITI Aayog),     for fund managers and other impact-economy
a think-tank-style branch of India’s government,       participants, thereby acting as gatekeepers for the
has mapped the activities of various government        impact economy.
ministries against the SDGs and tracks the social
outcomes they produce.                                 Consumers would shift out of their relatively passive
                                                       roles, in which they have weak affiliations with
Social-sector organizations would pursue fewer         organizations that support progress toward positive
innovations in cost containment and excellence in      environmental and social outcomes, and adopt
donor management, and more innovations in scaling      patterns of actively consuming goods and services
and excellence in outcomes. This would represent       from social enterprises and sustainable brands. This
a significant shift away from the risk-averse mode     shift would represent the closure of the so-called
in which many social-sector organizations now          attitude-behavior gap that separates consumers’
operate, by which they adhere to such practices as     stated preferences from their spending habits.
keeping employees’ salaries low to avoid criticism     Consumers would also help drive the development of
for excessive spending on administrative activities.   an impact economy by engaging in local communities
Instead, social-sector organizations in an impact      and political systems and expressing their views
economy would increase their spending in research      directly to institutions through traditional media,
and development or use part of their long-term         social media, and other channels.
endowment to make impact investments. These
approaches would embolden impact investors and         Media organizations and analysts would take
social entrepreneurs to invest more in their own       a more sophisticated approach to appraising
institutional capabilities and people.                 and documenting the impact economy and its
                                                       stakeholders. As the impact economy matures,
Intermediaries would move beyond merely                media organizations would have less need to publish
explaining how to use various impact measures          stories about the market distortions caused by
and instead compile and publish impact ratings in      traditional capitalism and could offer more stories
a new role as independent rating agencies. This        about the positive outcomes produced by social
activity would create greater transparency across      enterprises and sustainability-focused enterprises.
the impact economy and reinforce demand for            Top-tier media outlets would offer serious and
consistent, reliable ratings among asset allocators,   high-profile coverage of the impact economy, as
investors, impact organizations, and policy makers.    they do for the rest of the business world—think of
Highly rated agencies would be rewarded for            an “Impact 500” business ranking that commands
their work and interventions, such that they would     as much attention as annual rankings of the
receive more or lower-cost funds. Taking this          largest companies, wealthiest individuals, and

Some stakeholders will find that
a mature impact economy no longer
requires them to perform the same
functions they performed when the
impact economy was less developed, and
so they will take on different roles.
Catalyzing the growth of the impact economy                                                               19
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